Field Service Technician Jobs in University Park, TX

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  • Service Technician III (Commercial)

    Engineering Excellence 3.8company rating

    Field Service Technician Job In Farmers Branch, TX

    Why You Should Join the Engineering Excellence Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Engineering Excellence Company Perks and Benefits for YOU Generous PTO provided: 19 paid days off within your first year of employment (vacation, personal holidays, & national holidays) 24 paid days off after your 2nd year of employment No layoffs during “Slow Season” - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round We have ample advancement and career-growth opportunities available across the U.S. Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs Company-provided smart phone, tablet, uniform plan, and tool replacement program We'll make you better at what you do with our internal Training Academy Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family! Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Position Summary: Under minimal supervision, performs diagnostic and service work on commercial (5+ tons) HVAC equipment and accessories. Communicates with commercial customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager. Key Responsibilities: Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks Completes routine maintenance and equipment cleaning as needed or required Responsible for delivery and removal of parts and equipment needed to complete service work Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer. Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Qualifications: High school diploma or GED with additional training and 2 to 5 years' experience in HVAC with technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision Proficient and able to install a basic duct fitting Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
    $33k-48k yearly est. 2d ago
  • Field Service Technician

    Medasource 4.2company rating

    Field Service Technician Job In Dallas, TX

    Our client, one of the largest biotechnology and most progressive Life Sciences companies, is seeking an energetic professional to join their enterprise support team. Our client is focused on translating excellence in science into effective medicines and diagnostics for patients. Our client partners with some of the largest hospitals and health systems in the US! This role is an opportunity to join their field services and customer support organization that travels the country to support some of its premier hospital partnerships. This Planned Activity Specialist will travel across their designated city/state to various sites where they will attend and provide proactive maintenance to Cobas 6000's, 8000s, Pros and other analyzers. Run and evaluate QC per manufacturer specifications Run precision and mechanical checks as needed Communicate QC validation to the customer upon returning the instrument for use Schedule appointment with customer and set customer expectations Evaluate validation data and present it to customer (this can be performed by data analyst and reviewed by local FAS or the rep at the second appointment if necessary) Determines cost effective repair/resolutions to minimize customer downtime Provides feedback and documents product failure trends and service ability issues Responsible for ensuring and maximizing customer satisfaction with equipment and related products Identifies revenue generating and cost saving opportunities. Maintains expenses within departmental guidelines and controls inventory and all company property Qualifications: High school diploma and 2 years of technical school or equivalent military training or work experience OR Bachelor's degree in a Biomedical field 2-5 years of progressive experience repairing or servicing mechanical/system hardware and software Effective communication skills, helpful customer interaction, and organizationally sound Experience with preventative maintenance and troubleshooting machinery/hardware using established procedures preferably in a laboratory or healthcare setting Laboratory background huge plus but not required
    $48k-70k yearly est. 22d ago
  • Field Service Technician

    Michelli Weighing & Measurement

    Field Service Technician Job In Duncanville, TX

    We are seeking a skilled Service Technician to join our team. The ideal candidate will be responsible for the installation, maintenance, and repair of various equipment and systems. This role requires a strong mechanical aptitude. The Service Technician will work both independently and as part of a team to ensure high-quality service delivery to our clients. Responsibilities WORK SAFELY - Accidents are preventable. Set-up, install, repair industrial weighing equipment in the shop and at customer sites, often working independently. Attend technical training sessions. Troubleshoot Junction boxes. Meet ISO9001 Quality Management System objectives and follow processes. Participate in the on-call rotation for service technicians. Mechanical aptitude, understanding of mechanical movement concepts. Read and understand electronic schematic diagrams and technical manuals. Low-voltage electronic instrument troubleshooting and repair. Successfully pass ongoing safety training, both general and customer site-specific safety training. Education and/or Experience High School Diploma or GED Vocational technical training or equivalent. Electronics Education preferred. Military electronics training is a plus. PLC programming or similar is a plus. Valid CDL is a plus. Qualifications/Physical Demands Travel required via company vehicle. The general travel area is within a 100-mile radius of the office. Able to handle tools to perform repair activities. Pass a Pre-Employment Background Screen, Drug, and Alcohol testing as required. Must be able to safely lift and walk 50 feet with a 50 lb test weight.
    $47k-72k yearly est. 7d ago
  • NETA Field Service Technician

    RMS Energy Co, LLC

    Field Service Technician Job In Dallas, TX

    RMS Energy Co., LLC is a nationwide provider of turn-key services to the power industry. From routine maintenance, inspection, and repairs to equipment design, engineering, and installation, RMS Energy offers a variety of solutions to fit the power-related needs of our customers. For more information about RMS Energy, please visit ****************** To help facilitate our expanding business, RMS Energy is currently seeking a NETA Field Service Technician to join our dynamic and fast-growing team. Our NETA Field Service Technician perform testing, maintenance and repair of low and medium voltage circuit breakers, transformers, switchgear, motor control and other electrical apparatus in the shop and in the field. This role will also support engineering design projects in the fashion of wiring/testing/commissioning relay and switchgear upgrades. Preferred Locations: Dallas, TX Responsibilities: Have a thorough understanding of safe work practices in the electrical industry. Strong theoretical understanding of electric power systems and operation. Be familiar and experienced with the complexities of data center environments. Inspect, test, troubleshoot, and perform start-up of low and medium voltage electrical systems up to 15kV. Test low and medium voltage circuit breakers, transformers, MV cable, switchgear, and motor controllers. Utilize and accurately read meters and test equipment. Must have a strong proficiency in reading and interpreting schematics and wiring drawings. Accurately prepare test reports with details of tests, maintenance, and repairs performed. Lead field crew effectively, planning and assigning work to ensure efficient operations and adherence to project specifications. Maintain and enforce safety standards, ensuring compliance with industry and company regulations and fostering a culture of safety excellence throughout all field operations. Proficient and knowledgeable with the use of hand tools. Must be experienced with most major test equipment software. Qualifications: 5+ years of related experience in power plants, industrial services, primary power distribution and related protection and control schemes. High school diploma or GED; associate degree in electrical engineering technology preferred. Licensures and Certifications: NETA 3, or 4 preferred. Experienced utilizing Power DB to accurately and consistently document is a plus. Previous experience testing electro-mechanical and solid-state relays and meters is a plus. Demonstrates excellent verbal and written communication skills. Employs professional and effective communication in dealing with internal and external stakeholders. Has a strong work ethic and be able to independently resolve project issues if needed. Manages time efficiently with the ability to work and prioritize multiple projects with competing deadlines. Self-driven and exhibits the ability to work with minimal supervision. Strong interpersonal skills, business acumen, and management ability. Proficient in Microsoft Office (Word, Excel and Outlook). Extensive knowledge of electrical systems, wiring, and all necessary equipment. Other Requirements: Ability to work remotely. Up to 50% - 70% travel required, with flexibility for overtime, extended hours, and occasional work on nights, weekends, and holidays. Availability for increased travel and hours may be necessary during peak seasons. Valid and current Driver's license with clean driving record. Benefits: Competitive compensation. Flexible work environment. Generous medical, dental, and vision benefits at the start of the month following hire date. Safe harbor 401(k) plan with a 3% non-elective contribution and free investment consultation. Generous paid vacation, holidays, and sick time. Educational Assistance Program, to include paid memberships in professional associations, conference and training opportunities. Employee Assistance program which offers support on finances, legal, and counseling. Wellness incentives through our healthcare provider. Fast growing company with great potential for career growth. Working Conditions: This job requires the ability to respond to 24/7 call outs and to work extended hours, including evenings, nights, weekends, and holidays, as needed. Work may be conducted outdoors in all weather conditions, near low-, medium-, and high-voltage equipment and heavy machinery, in areas with elevations in excess of 100 feet, and confined spaces adhering to strict safety protocols. Exposure to loud noises from machinery is common, necessitating the use of personal protective equipment (PPE). This job involves risk of electrical shock. This job requires frequent travel between RMS facilities and customer sites. Physical Requirements: The position demands physical mobility to navigate uneven surfaces, the ability to lift and carry up to 50 pounds regularly, fine motor skills for handling small components and tools, and the capability to climb ladders and work at heights. Sustained physical effort, including standing, bending, pushing, digging, pulling, kneeling, crawling and reaching for extended periods, is required. Good vision, including color vision and depth perception, and the ability to hear alarms and communications in noisy environments are essential. Additionally, proficiency in speaking, hearing, reading, and typing in English is required for effective communication and documentation. At RMS Energy, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that a variety of perspectives drives innovation and success. As an Equal Opportunity Employer, RMS Energy is dedicated to employing the best people, regardless of race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information, or any other factor protected by law. Our inclusive policies ensure that every team member has equal opportunities for growth and advancement, fostering a workplace where everyone can thrive. Join us in powering a diverse and equitable future! No Agencies Please. Any unsolicited resumes sent to RMS Energy from a third party, such as an Agency, including unsolicited resumes sent to RMS Energy mailing address, fax machine or email address, directly to RMS Energy employees, or to RMS Energy resume database will be considered RMS Energy property. RMS Energy will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
    $47k-72k yearly est. 2d ago
  • Field Service Technician - Secure Power

    Schneider Electric 4.2company rating

    Field Service Technician Job In Fort Worth, TX

    Great people make Schneider Electric a great company. Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you? We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use. This opportunity is based in the Fort Worth, TX region with a flexible work schedule with 40-hour guarantee (+Overtime). This position has on-call responsibilities as well as overnight and out of state travel as needed. This Field Service Representative position will be within our U.S. Services business, specifically our Secure Power team. Our Secure Power team focuses on servicing critical data center equipment. We are the OEM (Original Equipment Manufacturer) service provider for APC (American Power Conversion) / MGE / Schneider Electric equipment. As a Field Service Representative, a typical day for you might include: Pre-site, startup, repair, preventive maintenance, and field modification of equipment Problem solving with customers, electricians, sales partners, technical support, District Service Completion of field service reports, expense reports, preventive maintenance, and startup data sheets Manager and/or Regional Service Director to resolve complex escalated issues Continuous learning and training on various products both in the field and in the classroom On some days, you may even: Travel throughout the region for local customer support or even countrywide travel (10-15% potential overnight travel) Assist the Field Project Manager on larger system startups Act on behalf of the District Service Manager to resolve operational issues as required This may be the next step in your career journey if you have: An Associate degree, vocational education, or similar experience in electronics, electrical theory or similar desirable discipline or military training. Solid understanding of Electrical Theory and 3-phase power. Electrical experience up to 480v. Understand the principles of AC and DC power and various AC and DC supply circuit components. Repair and installation experience with UPS (desired). Experience with batteries - VRLA/Li-ion (desired). Prior Field Service experience. Ability to operate a motor vehicle in the US without restriction. Skilled at utilizing electrical testing and diagnostic equipment. Experience reading and interpreting schematics, drawings, and theory of operation manuals. The ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions. The capacity to move service equipment weighing up to 50 pounds. What we have for you: Within your first 180 days, you'll experience a unique, team-oriented welcome with 8 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return from each training visit, you'll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us. Hear from one of our Field Service Representatives who loves her job and working with her customers! ******************************************* Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us: ************************ Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
    $72k-88k yearly est. 1d ago
  • Field Service Technician (Packaging)

    Sky Limit Systems

    Field Service Technician Job In Dallas, TX

    We are seeking a skilled Field Service Technician to support and maintain equipment in the beverage packaging industry. In this role, you will travel to client sites to install, troubleshoot, and repair packaging machinery, ensuring minimal downtime and optimal performance. The ideal candidate will have hands-on experience with mechanical and electrical systems, excellent problem-solving skills, and a strong customer service mindset. You will work closely with clients to provide technical support and ensure equipment operates efficiently. Key Responsibilities: Install, maintain, and repair beverage packaging equipment on-site. Troubleshoot mechanical and electrical issues to minimize downtime. Provide training and support to customers on equipment operation and maintenance. Ensure compliance with safety and quality standards during service and repair activities. Collaborate with internal teams to resolve complex technical issues and improve system performance. Qualifications: Experience with mechanical, electrical, and pneumatic systems. Strong troubleshooting and problem-solving abilities. Excellent communication and customer service skills. Ability to work independently and manage service schedules. Prior experience in the beverage packaging industry is a plus. Travel Requirements: Travel required approximately 90% of the time. Will be home every other weekend. Company credit card provided for travel and expenses. Join our team and play a key role in supporting the equipment that powers the beverage packaging industry!
    $47k-72k yearly est. 27d ago
  • Field Service Technician

    Mighty Lube Systematic Lubrication, Inc.

    Field Service Technician Job In Dallas, TX

    Join a rapidly growing company servicing major auto manufacturers, renowned guitar brands, and distilleries! Mighty Lube Systematic Lubrication, Inc. is seeking dedicated Field Technicians in the Dallas & Arlington, Texas area. Why Join Us? Comprehensive Benefits: Enjoy a full benefits package including health insurance, 401(k), paid holidays, and vacation time. Company Resources: Receive a company vehicle, tablet, and phone-no wear on your personal vehicle! Outstanding Training: Benefit from extensive in-class and hands-on training tailored to your experience. Variety and Advancement: Experience diverse challenges with a range of clients, enhancing your skill set. Stability: Join a family-owned business with 40 years of operation and ongoing growth. Longevity: Many technicians have been with us for over 10 years, valuing respect and advancement. Supportive Work Environment: Work alongside a seasoned team focused on your success. Flexible Schedule: Enjoy a stable Monday-Friday schedule with the expectation of working at least one weekend per month. Responsibilities Provide installation support for new conveyor lubrication systems. Perform routine and emergency service on existing systems, including inspections and repairs. Assist in maintaining service contracts at large manufacturing plants. Program, connect, wire, and test conveyor lubrication systems. Build and maintain customer relationships through excellent service and contract promotion. Travel within Texas and surrounding states for onsite support and training. Job Requirements Experience: Previous mechanical and electrical experience is required. Education: High school diploma or equivalent; technical degree or certification is a plus. Skills: Strong troubleshooting and problem-solving abilities. Proficient in wiring, programming, and connecting electrical systems. Excellent communication and customer service skills. Physical Requirements: Ability to lift heavy equipment and work in various environments. Travel: Willingness to travel locally and occasionally out of state. Equal Opportunity Employment Mighty Lube Systematic Lubrication, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. How to Apply Please click Apply or email your information to ******************.
    $47k-72k yearly est. 8d ago
  • Customer Success Engineer, NGFW

    Palo Alto Networks 4.8company rating

    Field Service Technician Job In Plano, TX

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career Our CSEs provide product-level expertise in account setup, deployment, and adoption & optimization, communicating new versions/features, offering product support and advisory, and managing escalations. You will work closely with CISOs, CTOs, and Security, Cloud, Network and other technical teams throughout the world's largest and most well-known organizations. This position works with our Network Security team delivering support and services across our Next Generation Firewall (NGFW) technologies. This position is available in the United States to work in a local Palo Alto Networks office. Your Impact Product Expertise Capture customer's business and risk requirements, translating them into technical requirements Knowledge of network security products and solutions Work with Product and Engineering teams to ensure customers and partners get the most out of our products Exposure with capacity planning, bug scrub, hardware and software lifecycle management Exposure with NGFW features and services, including App-ID, user-ID, content-ID etc. Exposure in the planning and execution NGFW software upgrade process in mission critical environment Product Adoption Serve as a customer advocate, improving product adoption by influencing the product roadmap, utilizing new features, and identifying innovative use cases Ensure customers maximize their investment by rapidly implementing and operationalizing Palo Alto Networks solutions to achieve their security objectives Partner with account teams to deliver high-visibility, high-touch delivery strategy, technical account plan deployments, and product-level success plans Facilitate customer engagements to ensure strategic alignment and adoption Customer Impact Understanding of NGFW and CDSS best practices and related tools (AIOps, BPA) to help customers maintain the highest levels of security Understanding of customer software qualification, change management, and testing processes Ability to create and present effective QBR/EBR presentations Perform and document root cause analysis Influence key stakeholders (internal and external) with strategic insights and recommendations Qualifications Your Experience 5+ years relevant work experience in Network Engineering, Architecture, Security Engineering, technical consulting, or similar roles Strong experience in supporting common end user software (Windows, Mac, Linux) Strong experience in using tools such as Salesforce, JIRA, Gainsight or Tableau Working experience with public cloud platforms such as AWS, Azure, GCP, Oracle (preferred) Experience in working as a trusted technical advisor to drive value for customers, including the ability to interact with C-suite through client teams at various levels of technical and non-technical depth Skilled in managing customer escalations with experience in technical support, account management Some experience with configuring and deploying CDSS features Some knowledge of customer software qualification, change management, and testing processes Ability to create and present effective QBR/EBR presentations Perform and document root cause analysis Thrives in a matrixed team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity Ability to multi-task and work in a fast-paced environment Preferred - Prior security certification (PCNSA, PCNSE, CCNA, CCNP, CCIE or similar) Travel - Open to occasional travel according to the need for strategic customer engagement and on-sites Additional Information The Team Customer Success Engineers (CSEs) are product experts, technical advisors, and customer advocates. At Palo Alto Networks, we take a proactive method to ensure customers achieve their required outcomes with a product or a service through tailored end to end technical execution & guidance. Our team is responsible for implementing custom integrations & workflows to ensure the solutions are fully integrated into the customers tech environment. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $112000 - $182500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
    $112k-182.5k yearly 2d ago
  • Customer Experience Engineer

    Brink's Inc. 4.0company rating

    Field Service Technician Job In Coppell, TX

    As a Customer Experience Engineer on the Customer Experience team, you will be responsible for designing, analyzing, and optimizing workflows with a customer focus for the services, platforms and products we bring to market. This role includes developing, configuring and optimizing customer-facing journeys that support the company's business goals. As you oversee the design and implementation of exceptional customer-focused process strategies, you will manage process resources, optimize current processes and maintain process documentation. This role is pivotal in designing, measuring, and improving customer interactions across the entire lifecycle-from initial engagement to long-term satisfaction. By applying engineering principles to customer experience, you will help create a structured, data-driven approach to delivering value and driving customer success. Key Accountabilities •Assess existing customer journeys to identify opportunities for improving efficiency and outcomes while aligning with business goals. •Create & document comprehensive journey maps that include all possible paths and customer states to pinpoint areas of value both for the customer and the business •Collaborate with product, process engineering, and technology teams to ensure alignment between requirements, process flows, and customer journey expectations. •Align performance scorecard reporting and KPI/Performance Metrics with Customer Experience objectives and design. •Advocate for and support the design and implementation of new channels, service offerings, and customer journeys across our platform and tools. •Translate customer journey definitions into functional and technical requirements. •Document customer-facing processes to identify opportunities for improvement, automation, and self-service. •Enhance customer experience engineering by identifying challenges, recommending solutions, and implementing directives. •Implement closed-loop corrective actions for emerging process issues. •Analyze current and future customer needs by assessing potential and existing customer bases to determine service requirements. •Establish procedures and controls for customer-focused process management, ensuring best practices, proper documentation, monitoring mechanisms, and formal sign-off for updates that will impact our customers. Responsibilities: Customer Journey Mapping & Experience Design •Design and implement customer journey maps that analyze interactions across hardware, software, and services. •Identify key touchpoints and pain points in the customer journey and create targeted solutions to enhance satisfaction and engagement. •Develop experience blueprints that align customer needs with business goals, ensuring a consistent and seamless experience across all platforms. Measurement, Analytics, & Optimization •Establish key performance indicators (KPIs) and metrics to measure customer experience effectiveness. •Use data analytics, behavioral insights, and feedback loops to continuously improve customer interactions. •Implement instrumentation strategies to track user progress, engagement, and satisfaction, enabling proactive experience management. Process Engineering & Continuous Improvement •Apply lean and agile methodologies to refine and optimize customer-facing processes, ensuring repeatability and reliability. •Collaborate with product, engineering, support, and sales teams to embed customer experience principles into product development and service delivery. •Develop automation and proactive support mechanisms to anticipate customer needs and prevent issues before they arise. Cross-Functional Collaboration & Implementation •Work closely with UX/UI designers, software developers, and hardware engineers to ensure a cohesive, intuitive, and customer-first product experience. •Serve as a customer advocate, influencing decision-making and strategic initiatives to align with real-world customer expectations. •Lead customer experience workshops and training sessions to enhance CXE knowledge across teams. Knowledge / Skills / Abilities •Strong knowledge of customer journey mapping, service blueprints, experience measurement frameworks, and data-driven decision-making. • 5+ years of experience in customer experience engineering, user journeys, process improvement, or systems engineering. •Experience working with hardware, software, and services ecosystems and understanding how integrated solutions impact customer experience. •Bachelor's or Master's degree in Engineering, Human Factors, Business, Data Science, or a related field. •Strong problem-solving skills and ability to translate complex customer needs into structured, actionable insights. •Experience identifying CX-focused metrics and KPIs and associated mechanisms for reporting. •Proficiency in analytics tools (Google Analytics, Power BI, Tableau, etc.), journey mapping software, and customer feedback platforms. •Excellent communication, collaboration, and project management skills.
    $107k-144k yearly est. 27d ago
  • Installation Technician

    TalentzÖK

    Field Service Technician Job In Arlington, TX

    Fire and Security Systems Service/Installation Technician- TalentZok Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below. Immediate opening for a Fire and Security Systems Service/Installation Technician in Arlington, TX who possesses: Must possess a valid FAL (Fire Alarm License) to be considered for this role. 3-5 years of experience in servicing and installing fire and burglar alarms Proficiency with Silent Knight, Notifier, DMP, & Bosch Hands-on Experience with Notifier systems, access control (Lenel and/or S2), and SQL database administration. Knowledge of Fire Alarm, Burglar Alarm, CCTV, and Access Control Preferred experience in commercial projects, with a strong understanding of large-scale security and fire protection systems. Email resumes to ******************* or call ************ FULL DESCRIPTION : Our client is seeking experienced Service and Installation Alarm and Fire Technicians to support our office in: Arlington, TX. The ideal candidate is interested in career growth, detailed and has a passion for the security systems industry. SSD invests in their employees' personal and professional growth by providing training opportunities to stay ahead of the competition. The selected candidate will be responsible for: Installation and/or Service of Security and Fire Alarms, Access Control, and CCTV Demonstrate communication and teamwork skills with customers, co-workers and subcontractors to express ideas and technical concepts to problem solve Maintain accurate records of all work performed, material used and communicates any problem encountered or identified with the alarm system Ability to organize workload effectively and work with a sense of urgency Excels in problem solving and demonstrates the ability to multi task Maintaining customer satisfaction by executing well-thought-out and planned installation of systems Establishing and maintaining lasting relationships with clients by providing excellent support and service response times Thorough knowledge of product lines and staying current with technology Maintains a regular and punctual attendance Accepts assignments with an open and positive attitude The selected candidate will also possess: Install, maintain, or repair security systems, alarm devices, or related equipment Mount and fasten control panels, door and window contacts, sensors, or video cameras and attach electrical and telephone wiring to connect components Demonstrate systems for customers, explain details such as causes and consequences of false alarms Test and repair circuits and sensors, following wiring and system specifications Feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires, or strapping Requires strong interpersonal skills, along with effective writing, speaking and presentation skills Minimum of three years of industry field experience Effective problem resolution skills and detail oriented Possess a valid driver's license with a driving record that meets company requirements Reading and interpreting construction plans Knowledge of applicable local, state and federal codes required Knowledge of Fire Alarm, Burglar Alarm, CCTV, and Access Control Proficient in MS Office along with some Networking experience Salary Range: $29-$40/hr For immediate and confidential consideration, please email your resume to ******************* or call ************. More information can be found at *****************
    $29-40 hourly 27d ago
  • Technical Operator - Dallas

    Fever 3.9company rating

    Field Service Technician Job In Dallas, TX

    Hi, we're Fever We're excited you are checking out this job offer. We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience. Sounds amazing, right? ABOUT THE ROLE The Experience Technical Operator role is pivotal to the successful delivery of our experiences in Dallas. You will be the main point of contact for the technical production of the experience, always ensuring world class delivery and exceptional customer service. Based in Dallas, the Experience Technical Lead will report directly to the General Manager as well as the Fever team and production partners. The Technical Operator will manage the technical operations of the experience, ensuring the experience and its programs run smoothly and that any troubleshooting is taken care of in a prompt and professional manner, according to procedures set out by the Global Team and Production Partners. We're looking for someone who is level-headed and a quick learner, who can roll their sleeves up and dive into learning the experience's inner workings and support management with technical knowledge to make the experience the best it can be for our guests and staff. LOCATION AND ESTIMATED START DATE: April 2025 & Dallas (Texas) GENERAL RESPONSIBILITIES: Develop a thorough knowledge of experience equipment and proprietary programs and systems, in order to operate, make technical decisions and troubleshooting Ensure all experience programs and systems are checked and prepared for each day of operations Operate experience programs and systems throughout each day's sessions Monitor participants to ensure their safety and best guest experience Ensure all programs and systems are properly shut down at the end of each day of operations Deal with any emergency repairs and fixes to equipment and coordinate/communicate with management and proper teams when necessary Maintain a safe working environment at all times, by adhering to all established safety policies and procedures, rules and regulations; participate in all required safety classes. SKILLS & REQUIREMENTS: Knowledge of general live entertainment equipment, ex. lighting, audio, video, SFX, RFID systems, VR Ability to communicate effectively and persuasively in oral and written communication Excellent planning and organizational skills; ability to manage multiple priorities simultaneously to ensure work is completed in a timely and productive manner Strong communication and customer service skills Ability to problem-solve and think quickly on your feet. Must have knowledge in Google platforms Ability to stand for extended periods of time Ability to maintain focus on experience screens and systems for extended periods of time Moderate level of physical ability is required Reliable transportation and ability to arrive on time for scheduled shifts Flexible schedule (evenings, weekends, and holidays may be required). Staff encouraged to have knowledge and a certain passion for the brand Strong commitment to equity, diversity, inclusion and accessibility; with the ability and commitment to work with diverse groups in terms of gender expression, race, sexual orientation, religion, ability, age, class and immigrant status Live events and/or theme park experience is a plus! Thank you for considering joining Fever. We cannot wait to learn more about you! If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey. If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
    $34k-44k yearly est. 29d ago
  • Cable Technician

    Stand 8 Technology Consulting

    Field Service Technician Job In Irving, TX

    STAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan. We are seeking a dedicated and skilled Cable Technician to join our team. This position is responsible for the installation, maintenance, and replacement of Point of Sale (POS) systems and other technological equipment on-site at our client's locations. The successful candidate will be comfortable with extensive travel and overnight work as required. Responsibilities Assets that will be used in the delivery of customer services (e.g. tools, software, documentation, and intellectual property) Maintaining parts inventory records and appropriate parts levels Accurate and prompt reporting of calls and activity is required, as well as other reporting as needed. This includes tracking and reporting all expenses incurred in the delivery of services, private automobile, and/or public transportation Testing, running, and terminating network keystone jacks, patch panels, and cables Installation of Complex Point of Sale Hardware and software solutions as a solo technician, lead technician or assist technician Travel and to work on rotating shifts, including overnight installations Safely use an OSHA-approved ladder up to 12 feet to install equipment Operate and work from a platform lift Sit in an automobile, train, or plane for extended periods Use electric, cordless, and hand tools frequently Physical Requirements Carrying and lifting tools and parts of varying weights (1- 50 lbs.) frequently, including up or down multiple stairs and floors as needed Bending/squatting/crawling and walking/standing for prolonged periods (8-10 hours) Ability to work in crawl spaces/attics Ability to work with arms/hands extended overhead frequently Lifting of objects up to 100 lbs or more occasionally Qualifications and Skills High School Diploma or equivalent One to three years of proven related experience Work well with minimal supervision and have good problem-solving skills The ability to pick up new skills quickly, work under pressure, and meet deadlines and produce high-quality work Excellent interpersonal skills/customer relationship skills required High level of personal integrity; Support and promote teamwork and cooperative efforts Basic computer skills and common software knowledge, including basics of Windows OS Core competencies in the safe usage of power and hand tools, as well as drilling common surfaces to mount equipment on walls, countertops, and ceilings Must have the ability to work a flexible schedule, including nights, weekends, overtime, flex shifts, on-call, and travel Valid Driver's License Reliable Transportation Ability to pass Criminal Background Checks Ability to pass DMB Background Checks Ability to pass Credit Checks for a Company AMEX Desired Experience Previous experience with POS systems or in hospitality environments a plus Proven hardware installation, troubleshooting, and PC Maintenance Experience Low Voltage cabling skills and knowledge of industry best practices Ability to configure and troubleshoot basic network configuration Additional Details The base range for this contract position is $17 - $25/per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered. Benefits Medical coverage and Health Savings Account (HSA) through Anthem Dental/Vision/Various Ancillary coverages through Unum 401(k) retirement savings plan Company-paid Employee Assistance Program (EAP) Discount programs through ADP WorkforceNow About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ************** and reach out today to explore opportunities to grow together!
    $17-25 hourly 21d ago
  • Field Service Technician

    Telios Corporation 3.5company rating

    Field Service Technician Job In Dallas, TX

    The Field Service Technician installs equipment, provides onsite maintenance services, and troubleshoots in the field in varying environments. As a main contact person for our customers, the Field Service Technician represents Telios Construction Management (TCM)and must therefore identify closely with the company, products, and clientele. Duties will include but are not limited to: Diagnosin, inspecting, repairing, and servicing rack-mounted UPS systems, self-contained AC units, and controls systems supporting IT enclosures Performing preventative maintenance inspections (on a quarterly basis) on self-contained IT enclosures at multiple client sites Responding to component failures for repair/replacement Performing installations of IT components within enclosures Documenting all onsite activities in TCM software; training will be provided Communicating with client as needed to schedule onsite visits for maintenance and/or repairs Preparing site-required safety documentation for performing onsite work Maintaining site-specific training and safety requirements to ensure access to client sites Minimum Qualifications: 2+ years of experience with troubleshooting electrical or HVAC systems Demonstrated mechanical and electrical aptitude Must have the ability to travel 60%, minimum, across the US, Canada, Mexico, and Puerto Rico Ability to have flexible work hours to accommodate site access requirements Drug test/background check required Must possess a current/valid driver's license and a good driving record Trade license or education (preferred) Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship. Benefits: Competitive Salary and Benefits Package
    $50k-80k yearly est. 28d ago
  • Fire Service Repair Technician - $3,000 SIGN ON BONUS

    Sciens Building Solutions

    Field Service Technician Job In Haslet, TX

    IN A NUTSHELL Sciens Building Solutions is seeking an experienced Fire Service Technician with programming, troubleshooting, and repair capabilities and experience. This position will work closely with our service team, and clients to ensure our critical life safety systems are repaired in an efficient manner to maintain their overall performance. This is a key position for our growing team and requires attention to detail in all aspects of system troubleshooting and repair. Customer and employee interface requires a high degree of effective human relations. Communication skills, both written and verbal, are important elements of the position. WHAT YOU'LL BE DOING (and doing well!) Troubleshooting and repairing Fire and Life Safety systems, including conventional, addressable, voice systems, complex smoke control, and networked solutions. Use a variety of troubleshooting tools to analyze systems and detect fault conditions. Ensure maximum system detection and alarm coverage when effecting repairs. Produce repair reports in accordance with NFPA for customer acceptance and billing information. Programming systems via laptop computers. Ensure Fire Alarm circuit integrity. Assist in managing vehicle inventory and repair tools. Provide support, guidance, and expertise to other technicians. WHAT WE LIKE ABOUT YOU· Two to five years of experience in a repair or systems technician role within the Fire Life and Safety industry. Knowledge of current fire alarm systems, including smoke control, graphic user interfaces, and networked solutions. Demonstratable knowledge of Fire Alarm circuit integrity and how to troubleshoot for circuit opens, shorts, and/or ground conditions. Ability to program and repair fire alarm systems using a laptop computer. Knowledgeable in NFPA 72 code requirements. Intermediate knowledge of Article 760 of NFPA 70 (Electrical Code) for the installation of fire systems and circuiting. Knowledgeable of state, federal, and other regulatory requirements for testing of fire alarm systems. Ability to demonstrate proper operation of equipment and control units to customers and explain how it is to be used, and how to respond to any systems signals. Ability to read fire system design drawings. Demonstrable knowledge of the safe use of standard trade tools. Current State of Texas Security License and Texas Fire Alarm License (FAL). Ability to train and develop other Service Technicians on equipment, company policies, and procedures. Knowledge of OSHA safety standards and able to obtain OSHA 10 Certifications. Customer-focused; skilled in project and people management. Proficient in issue resolution Excellent organizational, decision-making, and communication skills Ability to work under tight deadlines and with a sense of urgency. Be physically fit to perform the demanding work of the trade, including frequent lifting of up to 25 pounds, maximum occasional lifting up to 50 pounds; able to work from heights and climb ladders; standing and walking for most of the workday. Able to pass background check and pre-employment drug screening. Valid driver's license & reliable transportation WHAT WE'RE BRINGING TO THE TABLE $3000 sign-on bonus Competitive salary based on qualifications. Paid time off plan and holidays. 401(k) matching. Short term and long-term disability. Medical, dental, and vision plans with options. Life insurance. Company cell phone, laptop, and vehicle. Professional career development opportunities. Tuition Reimbursement.
    $30k-43k yearly est. 10d ago
  • Reverse Logistics Service Engineer

    Logistics Plus Inc. 4.2company rating

    Field Service Technician Job In Dallas, TX

    Reverse Logistics Engineer Company: Logistics Plus About the Role Logistics Plus is seeking a Senior Reverse Logistics Engineer to ensure that serviced client hardware products meet customer specifications and quality goals. This role requires a hands-on professional with experience in hardware manufacturing and a strong background in quality. The ideal candidate will have experience in a supervisory role, with the ability to monitor and hold Authorized Service Providers (ASPs) accountable to client standards, processes, and procedures. Key Responsibilities Guide service partners (ASPs) to ensure compliance with established guidelines, processes, and standards. Troubleshoot technical and process issues to ensure smooth operations. Oversee product repair and assembly processes, ensuring high-quality standards. Execute on New Product Introduction (NPI) projects as required for product launches. Collaborate with the Incoming Inspection team to establish and optimize inspection processes, including installing and troubleshooting testing equipment. Conduct root cause analysis and apply data-driven methodologies to resolve process issues. Review and improve processes, systems, and procedures to drive operational efficiency. Work with internal and external teams to track product quality issues and implement necessary corrective actions. Plan and execute Design of Experiments (DOE) to optimize production conditions. Monitor station- and operator-level data to identify yield challenges and drive improvements. Coordinate with device carriers to align on testing methodologies. Conduct periodic Parts Quality Audits at vendor facilities. Qualifications Bachelor's degree in Industrial, Mechanical, or Electrical Engineering, or equivalent practical experience. 5+ years of experience in manufacturing operations, process development, or reverse logistics. Strong experience in third-party production quality and process management. Familiarity with service operations environments, reverse logistics, or RMA processing. Supervisory experience with a proven ability to enforce compliance and accountability among service partners. Excellent troubleshooting, problem-solving, and data analysis skills. Fluency in English is required. If you are an experienced logistics professional with hands-on experience in hardware manufacturing and quality, and you excel in managing service providers and enforcing high standards, we encourage you to apply!
    $54k-87k yearly est. 7d ago
  • Interventional Rad Tech

    Parkland Health and Hospital System 3.9company rating

    Field Service Technician Job In Dallas, TX

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. Primary Purpose This position is accountable for performing quality Interventional Radiology Imaging through the application of advanced technical knowledge while adhering to the standards set by Parkland Health and appropriate regulatory agencies. Minimum Specifications Education • Must be a graduate of an accredited Radiology program. Experience • Prefer one year experience in Radiology and/or Imaging modality but all candidates who meet education requirement will be considered. Certification/Registration/Licensure • Must have American Registry of Radiologic Technologists (ARRT) with certification in Radiography (R) within 3 months of hire. • Advanced Registry in Vascular Interventional (VI) or Cardiovascular Interventional (CV) preferred. • Must have a Texas Department of State Health Services (TDSHS) - Medical Radiologic Technologist (MRT) certification 6 months of hire. • Must have a current Healthcare Provider (BLS Level) CPR course completion card or obtain certification during initial orientation at Parkland from one of the following: • American Heart Association • American Red Cross Rescuer • Military Training Network Required Tests for Placement Skills or Special Abilities • Must possess a thorough working knowledge of radiologic interventional procedures and knowledge of computer software applications. • Must demonstrate use of aseptic techniques (including recognition and immediate correction of any breaks in aseptic technique) and provide scrub assistance when needed. • Must possess knowledge of specialized equipment and instrumentation such as digital imaging, automatic pressure injectors, procedural supplies, and implantable devices. • Must demonstrate knowledge of patient assessment and monitoring, contrast administration, medications, and emergency care. • Must be able to demonstrate oral and written communication skills, interpersonal skills and time management skills. Responsibilities 1. Conducts specialized examinations in neurological and vascular radiology in order to provide quality patient care. Instructs patients on procedural matters prior to and during examinations to provide optimal information and comfort while effectively completing procedures. Assist the provider during routine and complex procedures by prepping the patient for procedures and functioning in a scrub role as needed to ensure that the activities meet the needs of the team. Performs surgical scrub, and donning gown and gloves. When possible, anticipate Radiologist and patient needs during a procedure. 2. Performs proper patient identification, interprets patient histories and physicians' orders ensuring that all procedures are performed according to Parkland, state and regulatory standards. Set up and prepare room with appropriate instruments, supplies, and equipment specific to procedures. Utilizes advanced knowledge of sterile and surgical techniques by practicing aseptic techniques. 3. Can speak to and perform the process of preparing contaminated instruments for cleaning, transporting contaminated instruments to sterile processing department, and how to retrieve clean sterilized instruments from sterile processing department. Assist with supply inventory by locating expired supplies and informing necessary personnel when inventory is low, depleted, or on backorder and takes appropriate action. 4. Accesses and handles selected medications and administers contrast. Administers contrast material in the correct dosage, route and observes patients for adverse reactions. Informs and assists physicians and radiologists with patient scheduling, patient transfers, and emergency cases ensuring that all pre-exam procedures are followed including allergic reaction and level tests. 5. Processes acquired images onto PACS. Ensures that images and records are properly completed with patient identification data and appropriate labeling. Completes exam charges and image documentation in a timely manner. 6. Operates and maintains equipment including warm-up, running quality assurance checks, calibration, provide routine troubleshooting procedures, request repair and notifying supervisor of maintenance needs. Maintains a record of quality assurance tests to ensure that equipment runs efficiently and effectively. Maintains all passwords to each computer system. Participates in all aspects of The Joint Commission Continual Readiness. 7. Serves as a lead worker and resource to other staff as needed. Instructs students and/or new employees on the use of specialized equipment to ensure adequate training and improved patient care. Maintains patient confidentiality and ensures that all processes and procedures are maintained to secure and protect all workstations in all work areas. 8. Responds to inquiries, calls, emails in a timely and professional manner. Communicates hand off regarding patient information, workflow issues, equipment concerns and/or pending exams. Engages in equitable distribution of departmental workloads. 9. Participates in departmental Performance Improvement Programs, promotes Parkland Health mission, vision, values, and its relationship to the work environment, attends modality meetings satisfactorily. Functions in the department as part of an interdisciplinary team and collaborates in the care and service delivery process of patient care through effective communication with other service lines. 10. Takes responsibility for own professional growth and development by attending seminars, reading appropriate articles relative to the job, and maintaining ARRT certification and integrates this knowledge into the job as appropriate to ensure an optimal level of education. Job Accountabilities 1. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. 2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. 3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.
    $41k-74k yearly est. 3d ago
  • Datacenter Facilities Technician

    Ascendum Solutions 4.5company rating

    Field Service Technician Job In Plano, TX

    Looking for an active person with data center experience. This Data Center Facilities Engineer is needed to support Data Center Managers to ensure all facility duties are run to meet our data center standards. A person who is familiar with data center design, IT floor space management, cabinet power and U-space management, electrical, environmental, and mechanical equipment supporting the data center (e.g. HVAC - Heating Venting Air Conditioning, UPS, and Generators). This person will also need to build, manage, and maintain MEP monitoring tools utilizing Vertiv Sitescan and/or APC Data Center Expert/IT Advisor for performance, availability, reliability and security of IT resources. Support of data center staff to provide continuous business operations. Ensure business requirements are met by providing operational support of multiple complex IT production platforms to support the 99.99% data center uptime objective. REQUIRED QUALIFICATIONS WOULD BE: Experienced managing APC DCE/ITA or Vertiv Sitescan environments and servers Understanding of HVAC, UPS, ATS and Generators functions and alarming Background in incident ticketing and change management applications Good verbal and written communication skills utilizing Microsoft tools (Word, Excel, PowerPoint, Teams) Continuously investigating new technologies to maintain industry leading edge Ability to inventory items in the data center and document them Pleasant professional demeanor, positive attitude, and ability to follow directions well using our 2 pillars of respect for others and continuous improvement Ability to work in a collaborative environment supporting immediate and cross-functional teams Able to utilize data center guidelines and best practices and identify deficiencies Approach everything with an IT first mindset SOME DESIRED (BUT NOT REQUIRED) SKILLS: Overseeing vendor implementation of electrical, environmental and mechanical equipment improvements Ensure that maintenance activities are performed (by vendors) within manufacturer recommended schedules or within industry standard time intervals Researching, recommending, planning, and overseeing vendor implementation of electrical, environmental, and mechanical equipment improvements. Ensure Request for Change procedures for data center facilities service, repairs and improvements are in place before any work is performed. This oversight validates change activity is planned reviewed, scheduled and scripted (critical operating equipment only) before any work is performed. Enforcing physical access, safety and security policies for restricted data center areas Proven working knowledge of Servers, Storage and Networking in a data center environment (e.g. Nutanix, HP, VMWare, Cisco Switches) is a huge plus
    $41k-60k yearly est. 6d ago
  • Service Engineer

    Wipro 4.4company rating

    Field Service Technician Job In Plano, TX

    Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. A PROUD HISTORY OF OVER 75 YEARS FY22 REVENUE 10.4 BN USD WE'RE PRESENT IN 66 COUNTRIES OVER 1,400 ACTIVE GLOBAL CLIENTS Location: Plano/TX (Hybrid) Other preferred locations: Charlotte, NC/ Kennesaw, GA/ Richmond, VA Role: ServiceNow Engineer This role is part of a team responsible for designing, implementing and managing next generation Service Management policies, processes and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees. The ServiceNow Engineer will have a role in developing the ServiceNow platform as defined by the Product teams and guide the development team in solution design and implementation approaches that align to best practices. Key responsibilities: Contributes to the ServiceNow platform roadmap and strategy. Develop and maintain the ServiceNow platform in alignment with the strategy. Enforce platform engineering and development standards. Review and evaluate demand for fit and alignment to products and identify complex features requiring additional due diligence. Provide input to and sign off on solution design for complex features. Adhere to ServiceNow code quality control processes and routines. Qualifications: Strong experience as a ServiceNow development and engineering. ServiceNow Certified System Administrator (CSA) certification, product micro certifications. Experience in ServiceNow cloud platforms. Experience designing and implementing ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle. Experience with continuous integration between ServiceNow modules and integrated applications. Experience in highly regulated IT lifecycle management, including system security, auditing, data processing and analytics, software development methodologies, and technology transitions. Experience building and managing IT solutions, including integrating multiple services in ServiceNow or other cloud technologies. Experience supporting ServiceNow integrations for security, risk, and compliance. Experience in ServiceNow platform management, data management, configuration and implementation, custom development, infrastructure management, and hosting. Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards. Experience leveraging MID servers for integration and automation. Experience with front-end technologies like HTML, CSS, and JS. Experience with custom REST/SOAP APIs (web services). Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets. Experience with CMDB design and implementation. Experience with ITIL Operations Application design and implementation (incident, problem, change, service request, etc.). Experience gathering and analyzing system requirements. Desired skills: ServiceNow certified implementation specialist (CIS). ServiceNow certified application developer (CAD). Expected annual pay for this role ranges from USD 60000/annum to USD135000/annum. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.” We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group.
    $60k-74k yearly est. 27d ago
  • Facilities Technician

    International Leadership of Texas 4.3company rating

    Field Service Technician Job In Arlington, TX

    Primary Purpose: The Facilities Manager/Technician is responsible for the repairs and maintenance of all facilities within a geographical region, acting as the contact for emergency situations that affect the campus's ability to open for business. Additionally, the Facilities Manager/Technician will assess and consider daily 1) the safety of our employees, 2) the security of our assets and 3) the service to our members. This position will coordinate/assist outside contractors or vendors for various services. The Facilities Manager/Technician will answer directly to Campus Administrators and then to Director of Facilities and their staff. Qualifications: Education/Certification: High School Diploma or GED, preferred 2+ years' experience in project management, certificate in trade school or equivalent work experience related to project management, vendor management, facilities and/or maintenance preferred Maintain a valid Texas driver's license at all times throughout employment Experience: Previous experience preferred Essential Performance Responsibilities: Perform daily duties in assigned areas that may include, but not limited to: • Acts as the primary contact for all personnel for any building issues (climate control, odors, smoke, spills, damage, emergencies and repairs) • Monitors contractor performance and works closely with outside vendors and contractors to ensure work is completed according to specifications to include janitorial. • May act as the project coordinator for all size projects including large scale repair and new facility construction projects • Assists with maintaining building security and immediately responds to building emergencies on a 24-hour basis • Assists the Facilities Director in preparing the annual maintenance budget • Solicits bids and quotes from vendors • Monitors and replaces light bulbs in all assigned facilities, as needed • Makes minor plumbing repairs, as necessary. Determines when a plumber is required. • Coordinates and assists with departmental and employee moves, including event setup and tear down. • Performs basic electrical work and determines when an electrician is required • Hangs pictures, shelving, etc.… To meet Campus needs. • Dismantle and install furniture • Transports goods or equipment as assigned • Performs immediate cleaning duties necessary to maintain clean facility. Assist Custodial Crew when needed to benefit the campus. • Performs other maintenance duties as assigned by the Facilities Director • Responsible for managing incoming and outgoing shipments. This includes preparation of outgoing packages, return shipments and receipt of related deliveries (i.e. Supplies, purchases, and equipment). This may also require managing large possibly heavy parcels. Incoming shipments are to be confirmed upon receipt, and delivered to the appropriate party • All other Duties as assigned to fit Campus or District needs. Knowledge, Skills, and Abilities: • Must have basic understanding of how buildings and their systems work. • Understand and follow oral and written instructions • Ability to prioritize and manage multi-functional tasks • Ability to work effectively under pressure, and against strict time constraints • Ability to use standard powered and non-powered tools • Must be able to travel to various work-site locations on demand • Must be able to deal with high stress fast pace work • Understand and follow oral and written instructions • Ability to prioritize and manage multi-functional tasks • Ability to work effectively under pressure, and against strict time constraints • Ability to use standard powered and non-powered tools • Must be able to travel to various work-site locations on demand • Must be able to deal with high stress fast pace work. Interrelations: • Contact with personnel within the district and with customers and vendors • Will be working under the direct supervision of the department supervisor in order to complete day to day tasks • Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy • Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues • Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service Employee Punctuality and Appearance: • In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave • Any deviation from assigned hours must have prior approval from the employee's supervisor or building administrator • All employees are required to report to work dressed in a manner that reflects a positive image of IL Texas and is appropriate for their position Additional Duties: Perform other duties as necessary or requested by the Administration or Director of Facilities. Supervisory Responsibilities: Will be supervising janitorial staff Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Uses hand tools of trade and related power equipment, including brooms, mops, floor cleaning and waxing machines, vacuum cleaners, snow blowers, shovels, power mower and hand tools. The ability to use basic office equipment such as computers, copiers, scanners, and fax machine. Must always comply with IL Texas guidelines for equipment use. Standard office equipment including personal computer and peripherals Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: Available to work as needed Mental Demands: Work with frequent interruptions; maintain emotional control under stress ACKNOWLEDGEMENT: Any work-related experience or additional education/training resulting in acceptable proficiency levels in the above required knowledge, skills, and abilities may be an acceptable substitute for the above specified education and experience requirements at the sole discretion of District Administration.
    $19k-32k yearly est. 15d ago
  • Plumbing Service Technician

    L&S Mechanical 4.0company rating

    Field Service Technician Job In Fort Worth, TX

    Job Summary: Plumbing Service Technician: As a plumbing service technician at L&S, you will maintain, repair, install, and upgrade plumbing equipment in residential homes. Plumbing service techs identify issues and communicate solutions to homeowner/ production to help resolve the issue quickly. Key internal relationships will include the Customer Service Dept. and Production. General Responsibilities Perform warranty and service work to repair or replace plumbing related items in new and existing homes. Ability to work on a wide variety of plumbing fixtures and water heaters (both tank type and tankless) Knowledge of industry standard tools and materials. Utilize iPad/tablet to enter service call solutions and to acquire daily schedule for reviewing and planning efficient workday routes. Work alongside industry experts to expand trade knowledge and experience. Qualifications 3+ years prior plumbing warranty and service work for the residential construction industry, Current Tradesman or Journeyman level license, Valid driver's license, Able to pass background check and drug screen and Perform the physical demands of the position: working in indoor and outdoor elements with extreme variation in temperatures and weather conditions (heat, cold, rain, snow); climbing ladders and steep stairs, crawling, standing, stooping, bending, crouching, kneeling, sitting, reaching; able to routinely lift heavy objects more than 50 pounds, and pushing and pulling of objects. Benefits Medical, dental and vision insurance FSA with debit card Employer-paid Short-Term Disability (STD) $20K in life insurance and $20K AD&D insurance 401(k) employer match Paid Vacation PTO Paid Holidays Annualized reviews for merit increases Potential for advancement About the Company: Headquartered in Richardson, Texas, L&S Mechanical (“L&S”) is a leading tri-trade provider of turnkey plumbing, HVAC, and electrical installation services in the Texas, South Carolina, North Carolina and Georgia residential housing markets. Founded in 1985, L&S serves large production homebuilders in Dallas / Fort Worth, South Dallas, Houston, San Antonio and Austin through its six production warehouses. Previously owned by management, L&S was acquired by The Sterling Group, a leading middle market private equity firm, in September 2021. L&S is the largest plumbing installer in Texas and has significant opportunity to grow its HVAC and electric offerings while also expanding into new geographies through acquisition and growing its nascent home services business. The company is backed by The Sterling Group, a private equity firm established in 1982. The Sterling Group specializes in acquiring controlling interests in companies across the manufacturing, distribution, and industrial services sectors, focusing on enterprises with valuations typically between $100 million and $1 billion. To date, the firm has sponsored 67 platform buyouts, along with numerous add-on acquisitions, contributing to a total transaction value exceeding $22 billion. Currently, The Sterling Group manages over $9.4 billion in assets.
    $34k-47k yearly est. 13d ago

Learn More About Field Service Technician Jobs

How much does a Field Service Technician earn in University Park, TX?

The average field service technician in University Park, TX earns between $38,000 and $88,000 annually. This compares to the national average field service technician range of $35,000 to $82,000.

Average Field Service Technician Salary In University Park, TX

$58,000

What are the biggest employers of Field Service Technicians in University Park, TX?

The biggest employers of Field Service Technicians in University Park, TX are:
  1. Veterans Prime, Inc.
  2. Veterans Prime
  3. Applied Materials
  4. KirbySmith Machinery
  5. Cummins
  6. HOLT CAT
  7. Canon
  8. Xerox
  9. Boon Edam
  10. Schneider Electric Industrial Services
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