Field Service Technician Jobs in Spokane, WA

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As the Fiber Splicer-Outside Plant Construction in Spokane, WA, you will be responsible for the placement of enclosures, splicing, testing, and documentation of outside plant fiber optic facilities with relation to Outside Plant Construction projects. Perform advanced operation of fiber fusion splicer, OTDR, and optical light testers to ensure adherence to TDS fiber splicing standards and ensuring accuracy and timely documentation of the final product for project closing. You will manage fiber splicing for projects while coordinating with TDS outside plant (OSP) construction, OSP construction contractors, and internal construction teams, ensuring project timelines are met with relation to new network turnup activities. Training: As the Fiber Splicer-Outside Plant Construction, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment. This position is eligible for a $3,000 sign-on bonus! (Payout terms apply) This position can be hired at either a Fiber Splicer I-Outside Plant Construction (requisition ID #2025-24421), or a Fiber Splicer -Outside Plant Construction (requisition ID #2025-24422) level, depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required for each role and submit an application for each level that you are both interested and qualified for. Responsibilities: Receives maps and staking sheets for full construction project and ensures project is spliced, tested, and documented with limited guidance. Communicates updates to the project team as required. Manages daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors. Coordinates with supervisor to ensure continual supply of work and availability of materials. Drafts and submits redlines and splice documentation upon completion of project. Sets splice enclosures and splice cases according to design, splices fiber, tests, and documents all project fiber locations as part of daily activity. Regularly engages Network Services OSP construction teams, OSP construction contractors, internal construction teams, suppliers, and property owners to smoothly coordinate project tasks and avoid disputes. Reads construction plans and determines best approach for completing fiber splicing work. Maintains all project documentation and records costs of project materials and material transfers. Ensures DOT inspections are performed on equipment where required. Works with project managers, OSP construction contractors, and internal construction teams to ensure projects remain on schedule and within budget. Performs advanced operation of fiber optic fusion splicer, OTDR, and light level testing equipment to facilitate splicing and light level quality according to TDS standards. Performs advanced operation of all test equipment associated with fiber optic plant facilities splicing, testing, and documentation. Installs fiber enclosures and optical tap cases, splices, troubleshoots, tests, repairs, and documents all fiber as part of OSP construction projects. Identifies the location of defective cable using various test equipment and repairs buried and aerial fiber optic cables. Performs cable fault acceptance tests on newly constructed facilities. Completes all testing documentation and returns as part of project closing requirements. Actively trains, mentors, and coaches team members while sharing fiber splicing/testing knowledge and experience. Performs quality control inspections and makes training recommendations. Ensures safety protocols are enforced. Services, cleans, maintains, and repairs equipment. Completes all related paperwork in a timely manner. Provides assistance to field services technicians, as needed. The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned. Qualifications: Required Qualifications 2+ years of fiber optic splicing and testing experience -OR- current military service or prior military service with honorable discharge. 2+ years of telecommunications inside or outside plant experience working with fiber optic networks. 1 + years of experience organizing and prioritizing project workloads is a must. Must follow the TDS attendance guidelines in order to meet TDS's business needs, including but not limited to our obligations to our customers and to our customers' needs. Must have and maintain a valid driver's license and remain eligible for DOT requirements. Other Qualifications Understanding of telecommunication products and services with relation to fiber optic technology. Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull. Upon hire, must successfully pass all components of the Safety Training course curriculum. Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer. Proven organizational skills and ability to multi-task. May require occasional travel. Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate. Must be able to operate vehicles with manual transmissions. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Physical Demands and Work Environment While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel and talk or hear. The associate is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The associate must also be able to climb poles, ladders, towers or other structures. The associate is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The associate must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the associate is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The associate is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The associate is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud. Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here. Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the diversity of our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards. Pay Range (Hr./Yr.): $27.62/Hr. - $41.42/Hr.