Rad Tech-Full Time-Rotating Shifts
Field Service Technician Job 45 miles from San Jose
Up to $30,000 Sign-On bonus based on experience
Welcome to Doctors Hospital of Manteca!!!
For over 50 years, Doctors Hospital of Manteca has provided superb clinical care to patients in the Central Valley of California. This care is deeply rooted in our belief that our patients expect and deserve to be treated in the same manner we would want for our own families and loved ones. We provide a broad range of services in collaboration with an exceptional Medical Staff, many of whom are Board Certified in their specific specialty. We strive to deliver these services with the highest level of clinical quality, with a sincere and humble appreciation for the critical role we play in the lives of our patients and our community. Thank you for choosing us.
We offer competitive salaries and benefits including a 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions.
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including employee assistance program (EAP)
Time away from work programs for paid time off, long- and short-term plan coverage
Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling
Education support through tuition assistance, student loan assistance, certification support, and online educational program
Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program
Registered nurses - Retirement medical benefit account (RMBA) - 2% of annual eligible income set aside in accordance with program guidelines
Benefits may vary by location and role
***************************
Summary
Under minimal supervision, performs basic to complex diagnostic radiographic procedures, as requested by a licensed physician.
Exercises professional judgment in providing health care services, applying x-ray energy, to assist in diagnosis or treatment of patients in all age groups from newborn to elderly.
Completes established competencies for the position within designated introductory period.
Other related duties as assigned.
Responsibilities
Produces high quality diagnostic radiographs, rotates through advanced areas of diagnostic radiology to include OR, Urography, open reductions, myelography, arthrography, placements and trauma
Assists practitioner with fluoroscopy, arthrography, OR procedures and trauma
Education
Required: Graduate of accredited Imaging Program
Preferred: Associates degree
Experience
Preferred: 1-3 years
Certifications
Required: ARRT or registry eligible; must have ARRT within one year post graduation; BLS, state license if required
Sign on bonus doesn't apply to internal applicants
#LI-KB6
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
**********
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Field Technician
Field Service Technician Job 10 miles from San Jose
Nalco Water, an Ecolab company, is looking for a Field Technician to join our industry leading Nalco Water team. If you are a passionate technical professional that enjoys interacting with customers and likes to work in an autonomous, hands-on environment, we invite you to apply!
You will be joining a talented team that monitors and maintains a variety of air and water quality systems pertaining to the paint booth at an automotive manufacturing site. In this position you will provide customers with problem solving support, generating a high level of customer satisfaction.
For more information regarding our capabilities within wastewater world please follow this link.
Wastewater Treatment | Nalco Water (ecolab.com)
What's in it For You:
You will join a large growing company offering excellent benefits
Opportunity for a long term, advanced career path
Access to best in class resources, tools, and technology
Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
What You Will Do:
Perform daily process application quality analysis using small intricate parts
Provide routine and special application service support to customers
Execute required chemistry tests
Log and report data
Maintain product inventories
Provide technical support to customers
Troubleshoot and maintain systems as needed
Use a fluke meter to check sensitivity
Operate a test stand verifying air and fluid leaks
Position Details:
Location: Fremont, CA
Pay: 25-30
Shift: Days
Minimum Qualifications:
High school diploma or equivalent
Must be 18 years of age or older
Must be authorized to work in the U.S.
Experience working with Microsoft Office Suite
Physical Demands:
Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, balancing, walking, standing, talking and hearing
Must be able to wear a respirator under certain conditions
Must be able to pass a drug screen
Preferred Qualifications:
Strong customer service skills; proven ability to interface positively and professionally with the customer
Ability to analyze readings and put data in a spreadsheet in a logical manner
Possess above-average verbal and written communication skills
Must be able to explain results of data gatherings
About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Annual or Hourly Compensation Range
The pay range for this position is $37,000 - $55,400. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Field Services Engineer
Field Service Technician Job In San Jose, CA
We're seeking a highly motivated Field Service Engineer to join our growing team. In this crucial role, you'll play a vital role in ensuring the optimal performance of our customers' medical equipment. You'll be responsible for installation, maintenance, repair, and training, fostering strong relationships with customers and colleagues along the way.
Must be located in the San Fransico Bay area
Responsibilities:
Conduct on-site and remote installations, maintenance, and repairs of medical equipment.
Provide comprehensive training to customers on the proper use and operation of equipment.
Manage and execute preventative maintenance schedules and implement field modifications within established timeframes.
Oversee and manage assigned vehicle inventory.
Employ strong analytical and troubleshooting skills to resolve mechanical and electrical issues, with a basic understanding of application-related challenges.
Schedule installations, preventative maintenance visits, repairs, and other field service activities.
Provide occasional phone support and triage technical inquiries.
Maintain accurate and up-to-date service records and generate timely reports.
Foster consistent communication and scheduling with customers to ensure successful resolution of inquiries and follow-up.
Utilize established escalation processes to address customer service delivery concerns.
Maintain and ensure proper calibration of tools and testing equipment.
Collaborate with the Sales team to identify opportunities for new service contracts, contract renewals, and equipment sales.
Function as a valued team member while independently managing your assigned territory to deliver efficient service to all accounts.
Qualifications:
Bachelor's degree in Biomedical Engineering, Electrical Engineering, Electrical Engineering Technology, or equivalent military experience; an Associate's Degree in Biomedical Equipment Technology may be considered.
Prior experience in the medical device industry is a plus.
Proven ability to effectively interact with both internal teams and external customers in a solution-oriented service environment.
Demonstrated experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
A track record of successfully troubleshooting and resolving customer concerns.
Strong work ethic with a commitment to reliability and accountability.
Proficiency in common computer software (MS Word, Excel, Outlook, Salesforce, Teams).
Excellent written and verbal communication skills, adept at clearly explaining technical concepts to non-technical audiences.
Ability to thrive in a fast-paced, independent, and results-driven environment.
Resourceful, with a capacity for self-directed work and the ability to learn quickly.
Excellent time management skills with the ability to adapt to changing priorities.
Strong decision-making, problem-solving, and creative thinking abilities.
Meticulous attention to detail.
Ability to manage multiple tasks simultaneously while prioritizing effectively and working productively under pressure.
Maintains high ethical standards and demonstrates trustworthiness.
Physical Requirements and Working Conditions:
Possession of a valid driver's license with a clean driving record.
Ability to secure a rental car when required.
Possession of a valid passport and willingness to travel to Canada and Europe.
Ability to travel on short notice and potentially stay overnight for work assignments.
Please note we are not able sponsor visas and are not working C2C with this position - all outreach will not be acknowledged.
Field Service Technician
Field Service Technician Job In San Jose, CA
The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment - in this case, water purification systems - and live between Sacramento and San Jose (applicants not located in the greater Bay Area will not be considered for hire). Availability is key! All required work must be completed within a 24-hour window from dispatched call. The successful candidate will be a problem solver who is capable of working with others virtually both on the phone and over video chat.
Responsibilities
Complete and turn in field reports that capture all time and work completed on site
Provide diagnostic analysis, repair, or preventative maintenance to client equipment
Complete on-site system audits, evaluations and preventative maintenance
Practice and adhere to all safety and training
Qualifications
Strong verbal communication skills
Integrity
2+ years' installing and maintaining machines
Ability to travel
Ability to lift up to 75 pounds
Field Service Technician
Field Service Technician Job In San Jose, CA
100% Travel
Travel is required and will vary by project assignments. Travel is required at times with little notice. This position will be based in the greater San Jose CA area but could be supporting efforts throughout North America at times.
The Field Service Technician is responsible for supporting the installation, repair, optimization, and integration of Vontas mobile solutions throughout North America. This role will travel to work closely with Vontas client agencies, 3rd party hardware vendors, and industry partners to meet on-vehicle operational requirements for Vontas mobile solutions customers. The Field Service Technician will utilize and integrate best-practice methodology and workmanship processes to ensure optimum equipment operation and customer satisfaction. This role reports to Manager, Field Service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Primary duties include travelling to client locations to support system configuration, testing, and system integration documentation to ensure vehicle functionality is sound and hardware installation is correct. Completing inspections, adjustment, and repair of installed hardware to meet design specifications and industry standards. Operational testing and documentation/data capture to ensure hardware and system are optimized for service use.
Support duties include contact with internal and external customers by phone, email and/or on-site visits when needed. You will troubleshoot and resolve software, hardware, and configuration problems with the 2nd and 3rd level support engineers. You may also perform operational maintenance, system and technical product troubleshooting, repair, and system tests.
Completion required documentation and report systems status through daily/weekly activities logs and reports. Inform internal teams, project management, and client representatives on overall progress, next steps, and project changes.
Provide Quality Analysis and worksite safety supervision of 3rd party installation partners; guiding installation priority, system verification, and resolving any issues that prevent system or vehicle acceptance.
100% Travel
Travel is required and will vary by project assignments. Travel is required at times with little notice. This position will be based in Northern California, supporting efforts throughout North America.
Qualifications:
2+ years of demonstrated experience in the installation, maintenance, diagnosis, and repair of automotive in vehicle electronics, mobile camera, or commercial mobile radio installations.
Previous experience testing, analysis, and troubleshooting of complex electronic systems and ability to use analyzers, meters, other test equipment is required.
Ability to read and understand mechanical drawings and perform measurements and calculations will be used daily.
Must be able to travel 100%, work overtime if necessary and be available for non-scheduled emergency calls outside of assigned work hours.
Experience supporting system configuration and system integration documentation.
Experience with customer facing consultation and communications.
Experience managing and supervising other team members.
Experience resolving software, hardware, and configuration issues.
Education and Experience:
Post-secondary education in the areas of Business Administration, Vehicle Repair, Electrical Systems, Computer Science, Engineering, or related field and/or equivalent combination of education/experience is preferred.
Understanding of the North American Transit Industry and Agencies is preferred.
Physical Requirements:
Ability to travel up to 100% of the time (including domestic and international), sometimes for extended periods, which may involve sitting during transit and walking at various locations.
Must be able to lift up to 50 pounds at a time. (rarely)
Must be able to handle high utilization of hand and wrist dexterity.
Disclaimers:
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.
Vontas remains and actively participates as an Equal Opportunity Employer/Affirmative Action Employer.
Field Service Technician - Battery Storage Systems
Field Service Technician Job In San Jose, CA
About Sungrow
Sungrow Power Supply Co., Ltd. (“Sungrow”) is a global leading PV inverter and ESS provider with 515 GW of power electronic converters installed worldwide as of December 2023. Founded in 1997 by University Professor Cao Renxian, Sungrow leaders in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and ESS for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions, and renewable hydrogen production systems. With a strong 27-year track record in the PV space, Sungrow products power in 170 countries and regions worldwide. For more information about Sungrow, visit: *********************
The Position:
This is a very dynamic and fast-track position reporting to the Field Service Supervisor. The position will be the key member of service team. This position will also be the technical point of the contact person to support sales teams for commercial, industrial and utility-scale businesses.
Essential Duties and Responsibilities:
Perform as a lead on more complex field engineering assignments for Battery Storage and PV applications.
Perform pre-commissioning and commissioning of Battery storage systems (AC & DC couple) and PV solar inverters achieving the milestones agreed with utility scale customers
Perform and/or lead Preventive Maintenance projects as needed
Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central and string solar inverter
Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed
Perform and/or troubleshooting in your region assigned to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients
Provide feedback to the engineering team on possible mechanical and electrical design improvements
Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project
Work with customer EMS/SCADA engineers to set-up systems communication and parameters
Create Field Service procedures if there is not available for trouble-shooting, and maintenance
Participate on training material some customers as requested but the Training Manager
Research alternative components that can be used in the field
Coordinate with R&D engineering in China if required help during troubleshooting
Take the lead in some projects such as upgrades or retrofit as well as commissioning
Independently performs a range of field service tasks involving communication with Factory Engineering and Customer's solar plant engineer
Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants
Help on the repair activities in the Service center
Prepare, deliver and submit field reports to customer and management
Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work
Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations
Minimum Requirements:
7 plus years of overall experience in engineering filed
3 years of experience in Battery Storage systems and 2 years for solar inverters
Must possess the ability to work with test equipment and hand tools as required
Must possess customer service, problem-solving skills, and possess decision making and analytical skills
Must possess effective written and verbal communication skills
Must be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the job
Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)
OSHA, NSPA70A, Electrical Safety
Education or Desired License and Certificates:
Bachelor's degree in Engineering from accredited university or college
Renewable industry experience is required
Power Electronics experience is required
Competencies
Technical problem solving/analytical skills
Self-starter, strong initiatives and an excellent communicator
System and product level mindset
Detailed-oriented nature and strong initiative
Strong technical support focus and a service oriented individual both with Sales team and customers
Travel
80% Plus
Work Location and Status:
Full time, San Francisco, CA area
No visa/legal sponsorship
Compensation:
Compensation commensurate with experience
Competitive benefits package and employee programs
Strong personal and company growth opportunities
For candidates in the states of California, Colorado, New York and Washington, the anticipated annual base pay for this role is between $36 - $40 per hour. This range does not include any other compensation components or other benefits that an individual may be eligible for. The base salary offered is dependent upon several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role.
Sungrow is an equal opportunity employer. Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements.
Field Service Technician II
Field Service Technician Job 22 miles from San Jose
US-CA-Morgan Hill Type: Full-Time # of Openings: 1 Additional Locations|CUS About the Role
Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?
If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supports products.
Your Impact
We're actively seeking an individual to:
Diagnose basic mechanical, software, network, and system failures using established procedures.
Service and repair designated equipment to Canon standards and specifications.
Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics.
Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
Maintain all technical information and Canon property assigned and provide direction to less experienced technicians.
Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested.
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
We're looking for a dedicated individual with:
HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
The ability to travel (valid driver's license and acceptable driving record necessary)
Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).
In accordance with applicable law, we are providing the anticipated rate for this role: $21.50 - 31.74 hourly.
This role is eligible for a transportation allowance.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#PM19 #LI-FL1
PIe5349973daab-26***********3
Field Service Representative
Field Service Technician Job In San Jose, CA
Carlisle Construction Materials (CCM) is searching for a Field Service Representative (FSR) to join our Commercial Roofing team in the San Francisco, CA Bay area. This is an exciting opportunity in a fast paced, customer focused, outdoor working environment. This is a remote position where the FSR will create their schedule and work from home when not in the field. The FSR will provide industry leading technical and customer service for CCM's Commercial Roofing customer base. The FSR manages warranty inspections, job-site training, warranty claim investigations, training, product support, and generation of internal and external reports.
Field Service Representative Training Program
Comprehensive 12-Week Paid Training
Every Field Service Representative (FSR) will have to go through our extensive 12-week paid FSR training. This rigorous program is designed to equip our representatives with the necessary skills and knowledge to excel in their roles. The training occurs four times a year, ensuring that we can accommodate new hires at various times. Therefore, the start date for this role coincides with the first day of training. The next start date for this role is: Monday, January 20th, 2025
Training Details
This training will entail both onsite training at our Training and Education Building located at our Carlisle, PA Campus and in the field training. The program is structured to provide a blend of theoretical knowledge and practical experience, ensuring that our FSRs are well-prepared for their responsibilities.
Duties and Responsibilities:
Understand and adhere to CCM and project specific Health and Safety policies.
Schedule and complete final inspections for warranty issuance for Authorized Applicators.
Provide on-site technical assistance at start, during, or after installation of warranted projects.
Educate and promote proper installation of CCM products and systems.
Expected to be the day-to-day technical expert in the territory for our customer base in which they can depend upon timely and productive responses.
Conduct warranty claim and or product investigations when required.
Training presentations and hands on demonstrations for new or existing Authorized Applicators to help promote quality installations.
Develop strong internal and external working relationships.
Produce detailed written reports and letters for internal and external distribution.
Additional responsibilities as assigned.
Required Knowledge/Skills/Abilities:
General Skills
Strong work ethic and self-motivated to efficiently manage multiple tasks while working independently.
Professional and positive working attitude with strong interpersonal and customer service management skills.
Clear and confident verbal and written communication skills.
Technical Skills
Commercial roofing or general construction experience is preferred, but not required. CCM's onboarding process is extensive, including training on all products and procedures.
Ability to understand general construction related terms, documents, tools, products, and installation practices.
Observation and attention to detail, while also being able to see the big picture.
Comfortable working with technology (MS Office products and specific CCM software/hardware systems.
For California Applicants (or those looking to Relocate to California), please review our Pay Transparency Notice for this role:
As a Field Service Representative, you will be entitled to the following
The Salary Range for this position is $75,000 to $85,000
The final base compensation offered may be greater based on experience, other qualifying factors & skillsets, and internal equity
Bonus Schedule as follows
Annual profit pool bonus of 10%-15% of base pay
Company Vehicle. All eligible company vehicle drivers are expected to maintain a log of their business and personal miles separately for IRS reporting
Benefits Include
Medical/Dental/Vision Coverage Beginning Day 1 of Employment
Health Savings Account
401k Contribution with Company Match
11 Company Paid Holidays Per Calendar Year
Vacation Days: The total number of days are granted based on the number of years of professional experience. The first year of employment is prorated based on the month of hire
Sick Days: All Carlisle employees are granted five (5) sick days per calendar year
Two weeks Paid Parental Leave at 100% base compensation, upon approval
Short Term & Long Term Disability Benefits 100% Employer Funded
Field Service Technician
Field Service Technician Job 10 miles from San Jose
Salary: 60-80k
Benefits: 12 days PTO, sick leave, 10 paid holidays, 20% 401k match, Health Insurance covered 100% for employee and 50% for dependents
Setting: Onsite
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
Drive customer satisfaction through service excellence
On-site and remote troubleshooting and resolving complex technical problems
Demonstrate the ability to be self-sufficient in the field
Ensure escalation situations are managed and corrected quickly and professionally
Provide and contribute information in training materials
Run tests and simulations at our facility (Fremont, CA, USA) to assist with problem-solving
Determines requirements and/or root cause of technical issues by working with customers
Manage time effectively; prioritize and make decisions in relationship to efficiency, and effectiveness while meeting daily service expectations
Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
Ability to produce meaningful reports
Travel to the field to train and or resolve customer issues
Travel is required (up to 25%)
Qualifications:
Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience preferred
Minimum of 1 year experience in field support servicing complex X86 systems and parts preferred
Will consider an associate degree in electrical technology, electronics, or equivalent military experience
Work experience in Windows and Linux environments
On-site customer service experience
Solid hardware system diagnostics skills, as well as a good understanding of how BIOS, Drivers, and Application Loads can cause system issues
Full professional proficiency in English & Spanish
Familiarity with Linux is a plus
Imaging Field Service Engineer (GE CT/MR)
Field Service Technician Job 32 miles from San Jose
Who We Are
At Agiliti, we believe every interaction has the power to change a life. We are a nationwide company of passionate medical equipment management experts who proudly serve hospitals and healthcare facilities to ensure quality medical equipment is in the right place at the right time for effective patient care. We value our diversity and celebrate our differences, always seeking diverse backgrounds, ideas and experiences. Make an impact in healthcare and grow your career with Team Agiliti!
The Field Service Engineer III maintains high‐quality medical imaging equipment for our customers, including systems applications, quality checks, calibration, operating system help, software assistance, technical support, and issue troubleshooting.
What is in It for You?
The opportunity to make a real impact on patients' lives.
Comprehensive Benefits Package.
Tuition Reimbursement.
Up to a 3% match on your 401K.
Make any day a pay day with Daily Pay.
What You Will Do in This Role
FIELD SUPPORT (75%)
Troubleshoot high‐end medical imaging equipment.
Establish and adhere to preventative maintenance schedules.
Maintain customer service logs and internal service records.
Solve issues with medical imaging applications, electrical components, computer hardware, and software, mechanical and hydraulic systems.
Follow Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
Perform service, calibrations, and quality assurance check for an entire imaging system as per the ISO13485 standards.
TECHNICAL SUPPORT (10%)
Deliver technical support on high‐end medical imaging equipment online and or via telephone.
Communicate daily with customers to ensure resolution and proper follow‐up.
Maintain system performance by performing system monitoring and evaluation, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to Original Equipment Manufacturer (OEM).
APPLICATIONS SUPPORT (5%)
Interact regularly with radiologists, technicians, physicians, and other medical professionals to keep abreast of new and existing imaging solutions, issues and trends.
SOFTWARE SUPPORT (10%)
Provide continuous up-time support for applications software issues associated with the X-ray and Vascular modalities.
Utilize Digital Imaging and Communications in Medicine (DICOM) for viewing, filming, archiving, networking, and database administration.
Prepare users by designing and conducting training programs, providing software support and reference.
Supply online and telephone support for Windows and Linux.
What You Will Need for This Role
Minimum 5 years of high‐end GE CT/MR medical imaging equipment maintenance and repair experience.
High School Diploma or GED
Must hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
Basic computer skills; understanding of computer networks and equipment interaction.
Willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as needed to support a 24/7 schedule.
Willingness to travel periodically to support business needs.
The ability to lift, push and/or pull up to 75 pounds.
The ability to often bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand and walk for extended periods of time.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application, please contact ****************************.
Pay Range for All Remote Positions:
$73,960.89-$192,277.07
This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.
Field Technician
Field Service Technician Job In San Jose, CA
Close to you anywhere in the World
Groupe SEB is the global reference for small domestic appliances, cookware and professional coffee with its portfolio of 35 emblematic brands such as Tefal, Seb, Rowenta, Moulinex, Calor, Lagostina, Krups, WMF. Present in 150 countries, we produce in more than 40 industrial sites and sell 11 products per second.
We believe in the richness of diversity and aspire to create an inclusive and stimulating work environment where our more than 30,000 employees can grow and give their best.
SEB Professional is a subsidiary of Groupe SEB. At SEB Professional North America, we are a leader in the professional coffee machine industry, offering three equipment lines: Schaerer, WMF, and Curtis. Our innovative coffee machines are trusted worldwide and can be found in a variety of settings, including hotels, restaurants, coffee shops, and convenience stores.
You've likely enjoyed coffee from our machines at McDonald's, Dunkin', Chick-fil-A, Peet's, or Tim Hortons. Join us in delivering exceptional coffee experiences worldwide.
Hourly Rate: $32 - $35/hr
What we will achieve together :
Join our dynamic team as a Field Technician and play a crucial role in delivering top-notch support and solutions to our clients. This position offers an exciting opportunity to work hands-on with cutting-edge technology in diverse environments, ensuring optimal performance and customer satisfaction. If you are a problem-solver with a passion for technology and a knack for working independently, we invite you to bring your expertise to our growing company.
Key Responsibilities :
Install, maintain, and troubleshoot equipment and systems in a field environment at various customer locations
Ensure proper operation of equipment by performing regular maintenance and repair activities
Record detailed reports of all maintenance activities and repairs
Gather and analyze data from environmental sensors
Provide support to customers, including coordination of arrival, communication of repair, and appropriate user/site training
Perform quality assurance tests and inspections
Follow safety procedures and regulations
Perform pre- and post-job inspections of equipment
Maintain accurate and up-to-date records of maintenance activities
Troubleshoot and repair systems in accordance with manufacturer's service standards
Develop and implement a customized preventative maintenance plan based on assessment of customer's site, volume, and needs
Regular communication with administration and field service team
Bring your competencies :
High school diploma or equivalent; associate degree or technical certification preferred.
Proven experience as a field technician or similar role.
Strong technical knowledge in relevant industry equipment and software.
Ability to read and interpret technical manuals and (electrical and hydraulic) schematics
Proficiency with diagnostic tools and equipment, including a multimeter (AC/DC voltage, amperage, ohms).
Excellent problem-solving skills and attention to detail.
Strong communication skills for interacting with clients and team members.
Ability to work independently and manage time effectively.
Valid driver's license and a clean driving record.
Willingness to travel frequently and work flexible hours.
Physical ability to lift and carry heavy equipment.
Familiarity with safety protocols and procedures.
Basic computer skills, including proficiency in Microsoft Office Suite.
Ability to maintain accurate records and documentation.
Strong customer service orientation.
Physical Requirements:
Retail foodservice location that requires basic knowledge of the food and safety and food hygiene
Ability to travel overnight and flexibility to travel to and from multiple locations (possible weekends)
Repetitive lifting of up to 75 pounds
Overview:
Type of employment: Full time - Non-Exempt
Must reside no more than 2 hours from the San Francisco, CA area
Workplace type: On-site at customers' businesses / Travel / Opportunity to travel to different state on project basis
Why SEB Professional North America?
Whether working in one of our offices, or flexing between the two, we offer a number of benefits and perks to support you and your family. Please ask your recruiter for additional details regarding our benefits.
Medical, Dental and Vision insurance - Generous Employer Contribution
Competitive 401(K) program w/ 9% employer contribution
On-site Gym
Life insurance
12 Paid Holidays
Other voluntary benefits and discounts programs
Equal Employment Opportunity (EEO)
SEB Professional is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see OFCCP Equal Employment.
Traffic Operations Technician
Field Service Technician Job In San Jose, CA
Traffic Patterns is a traffic engineering and transportation technology development firm based in Danville, CA. Our core services focus on servicing local government agencies by analyzing traffic and collision data to make traffic operations improvement recommendations including parking controls, roadway and intersections controls, traffic signal operations, and transportation planning. We also develop our own web-based software solutions including SmartCitySignals.com for traffic signal operations & management and asset management, and SchoolRoutes.org focused on the delivery of preferred route to school maps to help promote alternative to school commuter travel modes.
Role Description
This position will start out part-time (no benefits) and transition to full-time (with benefits) depending on the interest and ability to of the selected candidate to acquire skills for the job. The position is in-person to ensure proper training but can transition to hybrid work after six months.
The position will focus heavily on data collection, data entry, and data analysis. Training will be provided on the job but we are seeking a person that has the ability to pick up technical skills quickly. The position training will focus on the basics of software tools such as Microsoft Office (Excel and Word), Adobe Photoshop, and computer-aided drafting.
This position does require a valid CA driver's license without restrictions and use of personal vehicle to travel to different job sites for field observations and data collection. We cover an hour travel to and an hour from a job site to help in vehicle maintenance and fuel.
A college degree is not required but the ability to demonstrate basic skills in computer use are required. Candidates with existing computer aided drafting skills are preferred but this can be learned on the job quickly by the right candidate.
The selected candidate will serve as an independent contractor paid on an hourly rate starting at $35/hour depending on skill sets and experience level.
Qualifications
Valid CA Driver's License
Ability to demonstrate computer use and basic office software skills
Personal Vehicle for use in the San Francisco Bay Area
Field Service Technician
Field Service Technician Job 10 miles from San Jose
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Job Summary:
Delta Electronics is seeking a dedicated Field Service Technician (FST) to join our team. This role requires a strong, physically fit individual who is comfortable working outdoors 90% of the time and has a strong desire to learn and grow in the installation, operation, and maintenance of EV, PVI (Solar), PCS, and Energy Storage Products. The FST will be responsible for troubleshooting, maintaining, and repairing electrical systems, ensuring optimal performance and customer satisfaction.
Key Responsibilities:
Perform installation, operations, and maintenance of EV, PVI (Solar), PCS, and Energy Storage products.
Conduct routine troubleshooting, maintenance, and repairs to restore EV, Solar, and Energy Storage systems to baseline operating conditions.
Provide on-site technical support for electricians and contractors installing new equipment, diagnosing and repairing issues as needed.
Handle inbound technical support calls from engineers or customers, providing remote troubleshooting and activation of newly installed site equipment.
Follow up on email-reported issues and interface with customers to gather necessary details for troubleshooting.
Test electrical systems and circuit continuity using devices such as ohmmeters, voltmeters, and EV charging test sets to ensure safety and compatibility.
Remove and replace defective components, ensuring system reliability.
Configure and support electronic and digital monitoring/control devices (e.g., network routers, modems, cellular signal repeaters).
Work closely with Technical Support Engineers to diagnose malfunctions using test equipment and hand tools, identifying and resolving issues efficiently.
Capture and document equipment data for analysis through software, photography, or written reports.
Ensure compliance with building codes, regulations, and National Electrical Codes (NEC).
Authorize work to contract resources, manage market schedules, and ensure project closeout documentation is submitted internally and to clients.
Maintain excellent customer service and communication with clients.
Work in physically demanding conditions, including lifting heavy components, working from heights, and performing ground-level tasks.
Required Qualifications & Skills:
Education:
High school diploma or equivalent required.
A degree or certification in Electrical, HVAC, Mechanical Engineering, or a related field is preferred.
Certifications & Training (Preferred):
OSHA 10/30, NFPA 70E, Electrical Safety Certification
Experience:
Prior Field Service Technician experience or a similar role in high voltage AC or DC environments.
Installation experience with AC/DC power products.
Knowledge of high voltage electrical and mechanical systems.
Skills & Abilities:
Strong problem-solving skills with a detail-oriented mindset.
Excellent ability to work independently and as part of a team.
Effective communication and interpersonal skills.
Ability to work in physically demanding environments (lifting, standing, climbing, bending for extended periods).
Willingness to travel extensively and work flexible hours.
Good driving record required.
Why Join Delta Electronics?
Delta Electronics is a leader in energy-efficient solutions, offering cutting-edge EV charging, solar, and energy storage technologies. This role provides an exciting opportunity to work on advanced electrical systems, develop industry expertise, and grow within a globally recognized company.
If you are passionate about technology, energy solutions, and hands-on fieldwork, apply now to become a Field Service Technician at Delta Electronics!
Customer Engineer
Field Service Technician Job In San Jose, CA
The Silicon Valley Innovation Center (SVIC) from Pfeiffer Vacuum has been put in place to support our semiconductor customers with quick response time. The Customer Engineering department is the technical arm of the Pfeiffer US OEM Semiconductor sales organization. Our mission is to provide exceptional customer service through pre-sales product configuration selection, new product introductions and sustaining of the full vacuum product portfolio of Pfeiffer Vacuum and Fab solutions at Semiconductors OEMs in the US.
In this role, you are expected to deep dive in vacuum theory and the equipment enabling the use of these theories to produce the most challenging products in the Semiconductor Fab. you will work in close collaboration with the greatest minds in vacuum technology within the global Pfeiffer organization in the US, Europe, and Asia to solve problems and drive projects to closure. You will work, firsthand, on the next generation of vacuum pumps, valves, and gauges. You will get a chance to apply mechanical engineering knowledge to build state of the art setups that highlight our products to our customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties
Maintains a high knowledge in the vacuum industry by attending professional conferences, leading seminars with colleagues and building a network with local partners and suppliers.
Apply initiative to deepen vacuum, process, and business knowledge to SME level.
Function as the extension of R&D in Europe and US to provide fast and accurate response to all product inquiries while keeping close alignment with product and key account management.
Work closely with the Key Account Managers and Directors to strengthen technical engagement with our OEM customers by identifying customer product requirements, proposing product solutions, solving technical product problems, attend customer visits, identify new business trends and CIP of current processes and products.
Take technical ownership of customer projects during all stages of the sales, NPI and sustaining process with utilizing resources in the global organization.
Apply strong project management skills to ensure stakeholder alignment, collaboration, and meeting customer deadlines.
Lead and influence stakeholders across the organization by building strong relationships with Market Management, R&D, Product Management, Manufacturing and Sales to bring customer projects to successful closure within the timeline.
Create and deliver presentations for product demonstrations and onsite customer trainings.
Organizes, sets up, performs customer demos, installs pumps and components at customer sites.
Answers customer support request presented by customers or sales colleagues.
Builds strong relations with customers.
Build and maintain vacuum test fixtures for SVIC lab.
Creates CAPEX Justification presentations for new tools and equipment.
Performs vacuum simulations and Characterization tests.
Participates in the search for innovative and even disruptive solutions.
Create test plans and apply DOE principles in product capability verification, reliability, and quality testing.
Assist in building and maintaining PM and 5S program to maintain lab and facilities equipment.
20% expected Travel as necessary involving overnight stays, and occasionally being out of town over weekends.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
80% inside, climate / noise-controlled office, and 20% manufacturing environment or traveling. May be required to work in Cleanroom 100 or 10K in a limited capacity at customer sites. Eye and hearing protection may be required in manufacturing areas; and additional protective clothing may be required when visiting customer sites. Occasional frequent lifting and pushing/pulling up to 60 lbs. without assistance using ergonomic lifting techniques.
Tasks require walking, sitting, bending, reaching, mobility, frequent lifting and pushing/pulling. Work requires computer skills (word processing, spreadsheet, and data-entry), attention to detail and accuracy. Communication skills including listening and speaking are required for interaction with other employees, vendors, and customers. Strong interpersonal skills, the ability to balance multiple tasks and any stress associated with the duties and responsibilities of this position are essential requirements in the performance of this job.
Secondary duties with added requirements may be assigned from time to time.
POSITION REQUIREMENTS
Company Values
Pfeiffer Vacuum believes that we are all suppliers and customers of someone in our organization. Our employees must be able to demonstrate this customer-centric belief - which means that you are value-adding, reliable, performance-driven, innovative, service-minded, and agile - in all of their business activities. We expect that our company values of open mindedness, trust, communication, thinking strategically/being creative, being courageous, accountable, and humble, ethical sensitivity/compliance, resilience/facing diversity and fostering a culture of empowerment, engagement and collaboration will drive the actions of our employees.
General Qualifications:
Must have strong knowledge and/or interest to learn vacuum technology and customer processes (PVD, CVD, ALD, etc.)
Must have a customer facing experience within a global corporate organization.
Must have strong knowledge of fluid/gas flow and pressure requirements.
Must have mechanical engineering design and rapid prototyping skills.
Must have vendor selection capabilities and adherence to procurement process.
Must be able to plan projects with minimum information to create estimated timelines and budgetary requirements.
Must have strong system and component troubleshooting skills.
Must be adept to work in a lab setting with the use of hand and power tools on a regular basis.
Must have excellent presentation and customer service skills in a variety of settings.
Must have strong organizational and time-management skills to prioritize and complete multiple tasks simultaneously.
Ability to lead, influence and persuade relevant decision makers, throughout all levels of the organization, as well as relevant decision makers within customers' organizations.
Familiarity with manufacturing documentation processes and systems.
Must have ability to effectively communicate verbally and in writing with coworkers, customers, and other departmental personnel in a professional and positive manner.
Must be a motivated and creative self-starter with strong critical thinking skills, the ability to demonstrate resourcefulness to find solutions and meet deadlines.
Must be a team player with great people skills., strong time management, the ability to multi-task and stay organized with high attention to details and accuracy.
Must possess effective communication skills to engage in interactions with peers, vendors, and customers.
Education and/or Experience
BS or MS in Mechanical Engineering or related discipline; plus 2 to 5 years of experience as a product engineer, application engineer, technical support engineer or service engineer in the semiconductor business with customer facing responsibilities.
2 years of experience managing technical projects serving the semiconductor industry, knowledge of semiconductor processing and manufacturing tools.
Direct vacuum experience is preferred.
Software Skills
Proficient in the use of SolidWorks or similar 3D modelling software. Proficient use of Microsoft Office, Microsoft Project experience is preferred, but not required. MATLAB Experience is preferred.
SAP experience is preferred but not required. Willingness to learn is necessary.
Language Skills
Excellent verbal and written communication skills.
Mathematical Skills
Advanced mathematics skills.
Reasoning Ability
Able to work in a fast-paced environment, with quickly changing work priorities, and with minimal interaction to complete assignments on time.
Certificates, Licenses, Registrations
Valid driver's license.
TOOLS AND/OR EQUIPMENT
Fabrication power and hand tools, Multimeters, Oscilloscopes, vacuum gauges, flow gauges, pressure gauges.
WORK ENVIRONMENT
This is a hybrid work environment where the incumbent is required to be on site in San Jose, California for 3 days per week. This position may work in various environments including office, factory, or home settings.
Pfeiffer Vacuum is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact
Danielle Clair at ************.
Customer Success Engineer
Field Service Technician Job In San Jose, CA
Signify is excited to help a fast growing GenAI company build out their customer success organization. The company is a team of engineers from Google, OpenAI, Uber, and Nvidia who are solving the challenge of AI Hallucinations when building GenAI Application.
They are Series B, well funded, and located in SF. They service companies like Verizon, HP, Chegg, Reddit, Comcast, etc.
With recent funding and 400%+ growth, they are looking to build out a team of Field Engineers who are technical point of contacts for customer post sales. This is a critical role to drive adoption, usage, and customer value by being their trusted advisor in their pursuit of building reliable GenAI apps.
You will provide hands-on assistance with installation, onboarding, and enablement, guiding new customers through their initial experiences with our platform and setting them up for long-term success.
**Hybrid 3 days onsite in SF**
Core Criteria:
5+ years of experience as CSE, Technical Support, Technical Account Manager for modern Data, Cloud, or AI solutions
Proficient levels of Python - able to read a client's python notebook for quick troubleshooting
Have built AI applications with exposure to LLMs and RAG preferred
Customer Success Engineer, Access
Field Service Technician Job 5 miles from San Jose
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
Job Description
Your Career
As a Customer Success Engineer (CSE) at Palo Alto Networks, you will play a strategic role in driving customer success by providing advanced technical expertise and leadership. You will work closely with CISOs, CTOs, security, cloud, network, and other technical teams from the world's largest and most well-known organizations, particularly focusing on ensuring successful deployment, adoption, and optimization of our solutions.
This position works within our Secure Access Service Edge (SASE) Customer Success organization, helping customers in their cloud transformation journey. Some solutions you will work with include Prisma Access, SD-WAN, CASB, and others under the SASE portfolio.
Your Impact
Product Expertise
Provide advanced product-level expertise, leading complex deployments and resolving intricate technical challenges
Serve as the go-to expert for SASE products, guiding customers through sophisticated integrations and customizations
Proactively communicate new features and best practices, ensuring customers are leveraging the full capabilities of Palo Alto Networks solutions
Product Adoption
Lead efforts to drive product adoption, conducting in-depth training sessions, and workshops tailored to customer needs
Assess and address gaps in deployment and best practices, translating them into strategic action plans for improvement
Ensure customers achieve operational excellence by fully adopting and optimizing new features
Customer Impact
Act as a strategic advisor, influencing key stakeholders at various levels, including C-suite executives
Manage complex customer engagements, collaborating with account teams to develop and execute high-touch delivery strategies
Lead customer escalations, coordinating with internal teams and resources to ensure timely and effective resolution
Qualifications
Your Experience
5+ years of industry hands-on experience with deep expertise in network security, cloud infrastructure, and related technologies
Advanced knowledge of SASE, SD-WAN, NGFW, and sophisticated routing protocols such as BGP
Proven track record in driving product adoption, leading complex feature implementations, and delivering advanced training programs
Ability to translate technical requirements into actionable plans, guiding customers through advanced use cases
Demonstrated ability to build and maintain strong relationships with key stakeholders, including executive-level contacts
High-level consultative skills, capable of influencing decisions and driving customer success strategies
Advanced understanding of TCP/IP, SSL, IPSec, PKI, and advanced troubleshooting tools like tcpdump & Wireshark
Work experience should include 4+ years of hands-on designing, deploying, and managing large enterprise networks in real time
Detail understanding of NOC (Network Operations Center) and SoC (Security Operations Center) day-to-day operational requirements in building and maintaining a secure network
Detailed working knowledge of network infrastructure and security, TCP/IP, BGP, NGFW, SSL/IPSec VPNs
Solid understanding of routing protocols, with hands-on experience in designing, configuring, and troubleshooting BGP-based production networks
Background in Internet and Security technologies such as Sandboxing, Firewalls, DLP, and VPNs
Proven understanding of Security Life Cycle / Attack Life cycle and other security concepts and use of security products to protect the enterprise network from attackers and data breaches
Proven experience with SD-WAN, CASB, or Cloud/SaaS products and PCNSE, CCNP, CCSP, and CISSP certifications is a plus
Strong knowledge of public cloud networking, virtualization technologies, and API/automation tools for complex deployments
Additional Information
The Team
Customer Success Engineers are product experts, technical advisors, and customer advocates. At Palo Alto Networks, we take a proactive approach to ensure customers achieve their required outcomes with a product or a service through tailored end-to-end technical execution & guidance. Our team is responsible for managing our customers' technical journey deploying, adopting and maturing Palo Alto Networks Secure Access Service Edge(SASE) products.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Industrial Technician - Livermore, CA
Field Service Technician Job 21 miles from San Jose
Livermore, CA, United States Full-time Job Category: Service Employee Group: Employee Employment Type: Undefined term Full-time/part-time position: Full-time Workplace: Field Service
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Job Description
JOB POSITION: Industrial Technician
Are you interested in becoming an experienced Overhead Crane Service Technician? Join Konecranes, one of the world's largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise, comfortable working at extreme heights. Our service technicians, the heart of our industry, thrive in a safety-first environment. You'll troubleshoot 480 3-phase motors, address crane issues, and collaborate with clients and facility directors to meet service needs across the United States.
Principal Responsibilities:
Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.
Provide on-call service as part of a rotation, including after-hours support.
Troubleshoot electrical, mechanical, structural, and electronic issues on-site.
Perform post-repair audits to ensure safety features are functional.
Document findings and recommend corrective actions, including safety notifications to customers.
Consult with customers on repair and safety issues, offering recommendations for material handling improvement.
Produce electronic documentation using company tools, obtaining customer signatures.
Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
Complete service reports and other required documents accurately and promptly.
Communicate with the Field Operations Manager and Service Coordinator following established practices
Maintain company-issued equipment, vehicles, and assets in proper working order.
Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.
Follow established safety rules and procedures, including customer guidelines.
Participate in monthly safety meetings.
Perform other responsibilities as assigned by the supervisor.
Qualifications
Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience.
Experience: Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience but not necessary. Prior experience with cranes is a benefit, but not required.
Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, be available for "on call" as part of the service office rotation and be able to travel and work out of town, on occasion.
Must be able to frequently lift up to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift up to 75 lbs. although not on a daily basis. Must be able to lift 100 lbs. on a rare basis. This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling. This position will be inside approximately 90% of the time and outside approximately 10% of the time. This position will be frequently exposed to heat, cold, noise and heights.
This is a safety sensitive position.
*KCN
Additional Information
What we offer:
Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc.
Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check.
Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!
Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.
Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service
Holidays: 10 paid holidays per year
Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
PI3475cdd9633d-26***********3
Hardware Technician
Field Service Technician Job 8 miles from San Jose
We are seeking a detail-oriented and proactive Hardware Triage Technician / Electrical Engineering Technician to join the Quality Team. In this role, you will be responsible for tracking and monitoring hardware returns from various global sites and providing critical support to hardware program managers. Your work will help ensure seamless operations by keeping stakeholders informed and maintaining accurate material status updates.
This is a 1-year contract with potential for extension/conversion.
Key Responsibilities
Material Tracking & Monitoring: Actively track and oversee hardware returns from multiple global locations.
Status Reporting: Assist hardware program managers by providing timely updates on material status and offering projections for device availability.
Collaboration: Hold weekly meetings with regional teams to review the schedule and ensure hardware returns are on track.
Data Management: Maintain organized records of hardware returns and relevant data using internal systems.
Process Improvement: Identify and recommend improvements to streamline hardware tracking processes.
Required Skills & Qualifications
Attention to Detail: Highly detail-oriented with the ability to manage complex tracking processes.
Communication Skills: Strong verbal and written communication skills to interact effectively with team members and global partners.
Team Collaboration: Solid team player who thrives in a collaborative environment.
Technical Proficiency:
Proficient in Microsoft Excel
Experience with MacOS and iOS
Familiarity with FileMaker and Wrike is a plus
Positive attitude and willingness to learn new systems and processes.
Background in hardware triage, electrical engineering, or a related technical field.
Previous experience in a hardware support or quality assurance role.
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Customer Success Engineer
Field Service Technician Job 41 miles from San Jose
The most ideal person for this role is a customer-obsessed engineer who can rapidly ship polished solutions. You're equal parts frontend craftsperson, integration specialist, and product thinker with an eye for detail and a bias for action. You thrive on understanding customer needs and transforming them into elegant technical solutions at lightning speed.
About Delphi's Customer Success Challenges We're building the infrastructure for digital minds, serving a diverse customer base from thought leaders and authors to coaches and business owners. Each customer has unique needs for how their digital clone operates, integrates, and delivers value.
We need someone who can:
Transform customer requirements into polished, production-ready features
Build custom integrations and extensions to our core platform
Create tools that help customers succeed with their digital clones
Own the technical implementation of customer-facing solutions end-to-end
What You Will Work On
1. Studio Experience & Customization
Build and enhance features in our clone management studio
Create custom interfaces for specific customer use cases
Implement tools for clone configuration and optimization
Design and build solutions for clone monetization and distribution
2. Integration Development
Build connections between Delphi and external platforms
Create custom APIs for specific customer needs
Implement webhooks and event systems
Develop embeddable components for various platforms
3. Customer Solutions
Design and implement customer-specific features
Build tools for clone performance monitoring and improvement
Create dashboards for clone analytics and insights
Develop automation solutions for common customer requests
Preferred Abilities
Strong frontend development skills (React, Next.js, CSS)
Eye for design and attention to UI/UX details
Backend development experience with APIs and integrations
Ability to ship high-quality code incredibly fast
Experience with rapid prototyping and iteration
Strong communication skills with both technical and non-technical stakeholders
Comfortable managing multiple projects simultaneously
Understanding of LLMs and prompt engineering (nice to have)
Experience with analytics and tracking implementation
Why You Might Like This Role
Build features that directly impact customer success
High ownership of the entire customer technical experience
Opportunity to work with cutting-edge AI technology
Solve novel technical challenges across various use cases
Create tools that help scale human knowledge and expertise
Join a fast-growing startup defining a new category
If you love turning customer problems into elegant solutions
If you get energy from shipping code that delights users
Why You Might Not Like this Role
Not a traditional 9-to-5 position
Need to balance multiple priorities and stakeholders
We are a fully in-person team in San Francisco
Must be comfortable with rapid iteration and frequent context switching
High expectations for both speed and quality
Benefits
High ownership & equity
In-Person Office by beautiful Aquatic Cove in San Francisco
Unlimited Learning Stipend (books, courses, etc)
Health, Dental, Vision
Ascension: we will push you to do the greatest work of your life
Public Relations Field Leader
Field Service Technician Job 8 miles from San Jose
The Bill Solar Review Team, LLC., a local, family-owned renewable energy company based in Dublin, CA. We are immediately seeking a local Field Leader in the San Francisco bay area. Our values include customer satisfaction, honesty, and social innovation toward sustainable energy for all. With a focus on decreasing energy bills for hard-working families, Solar Bill Review serves over 1,000+ families across the San Francisco Bay Area. The company aligns customers with cash, loans, and leasing options to help them transition to sustainable energy.
Role Description
This is a full-time on-site, local Bay Area of California role for a Direct Sales Field Leader located in the East and South Bay Areas. The Direct Sales Field Leader will be responsible for leading the sales team, ensuring customer satisfaction, providing training, and achieving sales targets.
Qualifications
Communication and Customer Service skills
Customer Satisfaction and Sales experience
Training skills
Strong leadership and team management abilities
Experience in the renewable energy industry is a plus
Industry
Renewable Energy Semiconductor Manufacturing
Employment Type
Full-time