Family Support Specialist Jobs in Cheektowaga, NY

Crisis Intervention Specialist Salary: $22.00-27.00/hour depending on years of experience/education level. Schedule: Full time/35 hours per week PRIMARY FUNCTIONS: The Interventionalist provides intensive, in-home crisis intervention services to youth at risk and their families. SPECIFIC DUTIES: · Carries a low caseload of up to 3 families for approximately 4-6 weeks for crisis services. Cases require multiple visits weekly, and crisis intervention, in the client's home environment. · Conducts screening, assessment, and planning for youth/family in accordance with program standards. · Collaborates with youth/family support in creating an individualized safety plan to ensure the safety of the physical environment. · Collaborates with youth/ family to develop an evidenced- based, individualized treatment plan. · Provides de-escalation and crisis support for youth and families. · Collaborates with community agencies, coordinating services as needed to facilitate crisis management, family rehabilitation, reunification, and child permanency. · Provides outreach, family support and education, and referral linkage to a variety of community resources. · Maintains timely record keeping, and case documentation in the electronic health record in accordance with program standards. · Provides reporting and statistical information as required. · Participates in weekly individual or group supervision. · Participates in staff meetings and agency wide events as scheduled. · Attends and completes necessary training to ensure high quality, evidenced based service delivery. · Provides on call services for Home Based Crisis Intervention program on a rotational basis. · The interventionalist has a flexible schedule to meet the needs of the child/family served. · Other duties necessary for the program, within their abilities, as assigned. QUALIFICATIONS: (1 Licensure as a New York State Qualified Health Professional such as LMSW or LMHC, preferred. OR(2 Master's degree in related field with at least one year of relevant experience in community-based mental health or case management.OR ( Bachelor's degree with at least one year of relevant experience in community-based mental health or case management.ADDITIONAL REQUIREMENTS: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCDR's corporate compliance and ethics program. Possess excellent verbal and written communication skills. Ability to multi-task and prioritize duties. Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques. Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records. Proficiency and experience with PC's and Microsoft applications. Ability to analyze and interpret data and to handle problem resolution. Possession of a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered, and insured vehicle. Demonstrate commitment to Agency Mission Statement. Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs. Ability to meet the following physical requirements with or without reasonable accommodation: Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicles. Stand, sit, walk, bend, stoop, kneel, and reach. Climb up or down stairs. Able to reach above or below shoulders. Occasionally lift or move objects weighing up to 10 lbs. Sitting at a desk or in a vehicle for long periods of time to perform certain job functions. Be able to read, write and interpret written documents. · What you will get: Catholic Charities of Steuben/Livingston offers a well-rounded and comprehensive benefits program. Salary: $22.00-27.00/hour depending on years of experience/education level. Employee Status, exempt status, working 35 hours per week. We believe in work-life balance! Very generous time off package including vacation, sick time and personal time Very generous paid holidays Medical Insurance Dental Insurance Vision Insurance Life Insurance Short-Term Disability Long-Term Disability Critical Illness Insurance Supplemental Insurance Flexible Spending Account Health Savings Account Legal Plan Identity Plan Employee Assistance Program 403b Retirement Plan, with agency contribution for those that qualify (subject to agency performance) My Better Benefits - provides discounts and savings on thousands of products and services. Our hiring process and timeline: · Applications will be reviewed regularly until the position is filled. · Phone screenings will be conducted with qualified candidates. · In-person one-hour interviews will be conducted with candidates who advance after the phone screening · In-person interviews are typically with 2-4 Interviewers ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet

The Family Peer Advocate provides advocacy, education and support to families and assist them in connecting to community resources and natural supports. Major Responsibilities: Family Peer Advocates are parents who are raising or have raised a child with mental health concerns and are personally familiar with the associated challenges; Family Peer Advocates offer the integrity of their experience to the families they serve and are often able to connect with waiver families based on a unique understanding of their circumstances; Family Peer Advocates have first hand knowledge of the services and supports available in the community; Family Peer Advocates offer waiver families' activities designed to enhance the family unit, ultimately developing safe, stable, and supportive families who are connected to their communities Family Peer Advocates offer resources, including, but not limited to: education, advocacy and support; Family Peer Advocates offer information to families on community resources, assist families in connecting to community resources and natural supports, and advocate with the family to access supports, services and activities; Family Peer Advocates introduce and connect families to community activities which foster family cohesion; These activities, which may be cultural, educational or recreational, are individualized for each family based on their culture, needs, values and preferences and are consistent with the family's income to assure the possibility of continuing the activities post-Waiver Family Peer Advocates are also expected to facilitate family/parent support groups; family support group activities for parents (i.e., monthly meetings, game nights, annual picnics) are provided as a venue for engaging parents with similar experience as a way of assisting in building natural support systems in their communities Family Peer Advocates may work with an individual parent/guardian or a group of Waiver parents/guardians; advocates must be supervised by an individual who meets the criteria for a “qualified mental health staff person” * found in 14 NYCRR 594 or 14 NYCRR 595 and described below Meet with families in their homes Assist families to access supports, services and activities Facilitate family/parent support groups Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions Participates and contributes to program Quality Improvement process Must maintain and submit all of the required documents and comply with all aspects of the Vehicle Safety and Usage Policy Maintain positive working relationships with program staff and others within the agency. Demonstrate strong interpersonal skills during interactions with internal and external customers Minimum Qualifications: Be a parent or caregiver of a child with a history of emotional or behavioral problems (parent or caregiver is defined as a parent, foster parent or other family member with direct responsibility for the care of a child with a diagnosis of emotional disturbance); OMH Parent/Family Advisors at the OMH Regional Offices assist in recruitment of qualified family support workers) Must be a credentialed as Family Peer Advocate Must be available evening and weekends Have some high school education (a high school diploma or G.E.D. is preferred) Be at least 18 years of age Have experience working with children (preference given to those with experience working with children with special needs) New York State Driver's License that meets agency policy Must have reliable means of transportation to travel throughout Western New York area Competitive hourly pay rate of $18 to $19 depending on experience. C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. Paid Time Off (PTO) -20 PTO Days (25 Days After Five Years of Employment) -14 Paid Holidays (includes 2 flex holidays) - Bereavement: Four Paid Days - Paid Jury Duty Employer Paid Life Insurance Medical, Two Plan Options Dental, Two Plan Options Vision Insurance Wellness Program and Incentives Health Savings Account (HSA) and Quarterly Employer-Contributions Healthcare Flexible Spending Account (FSA) Dependent Care FSA Employee Referral Bonus Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) 403(b) Right Away and Employer-Contributions After Two Years (1000 hours each year) Diversity Statement: Within our agency and in the communities that we serve, C+FS is committed to diversity and inclusion with race equity at the center. Every day we work to promote safety, health, and wellness. We will not stop until Black, indigenous and people of color are free from racism and experience peace, prosperity and well-being. Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Full-time Description Outreach Specialist- Buffalo, NY About the Role Performance Systems Development (PSD) is seeking an Outreach Specialist to build and maintain relationships with key stakeholders, recruit contractors, identify community and program needs, and implement outreach activities to promote energy efficiency programs. If you have experience with recruiting/marketing and contractor/clean energy experience, we want to talk to you! This role requires direct interaction with target populations, including disadvantaged communities, to ensure equitable access to resources. As an Outreach Specialist, you will: · Support and guide contractors through application processes. · Educate stakeholders on program requirements and best practices. · Collaborate with internal teams and external partners to increase participation. · Ensure compliance with industry best practices and program guidelines. · Travel regionally (20%-50%) to client sites, events, and conferences. This position reports to the Director of Program Delivery and plays a key role in helping PSD meet program goals. About PSD Performance Systems Development is a national leader in building science and energy efficiency. Since our founding 25 years ago, we've grown to over 100 employees who are passionate about delivering creative and effective solutions that drive change in how buildings use energy. We focus on three core areas: 1. High-impact energy efficiency programs that improve building performance. 2. Workforce development and industry training to upskill professionals. 3. Innovative software solutions to manage and analyze energy efficiency data. Our work advances energy policies, supports contractors, and drives sustainability efforts across the industry. What You Bring Experience in clean energy contracting (Commercial & Industrial, weatherization, EV, residential, energy storage). BPI certifications are preferred. Bachelor's degree preferred, but industry experience and communication skills will be prioritized. Bilingual candidates (Spanish +) highly encouraged to apply. Passion for helping businesses and buildings use less energy. Cultural competency and sensitivity to diverse communities. Public speaking, presentation, and marketing experience. Ability to analyze data and manage reporting effectively. Proficiency in Microsoft Office Suite and CRM systems. Additional Details Physical Demands: Frequent computer use requiring periods of sitting and close audio-visual concentration. Work Environment: Office work performed in a collaborative environment with a high degree of independence. Travel Requirements: 20%-50% travel to regional client sites, events, conferences, and business-related gatherings. Compensation & Benefits Salary: Competitive, commensurate with education, qualifications, and experience. Benefits: Health Insurance, 401K savings plan, Life Insurance, Long-Term Disability Insurance, Flexible Spending Accounts, Paid Holidays, and a Paid Benefit Time program. How to Apply Interested candidates should apply directly. PSD is not accepting applications from recruiters, 3rd party agencies, or outsourcing firms. Learn more about us at ********************* Diversity & Inclusion PSD strives to create a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status or any other status protected by law. Performance Systems Development is an Equal Opportunity Employer Salary Description $50,000-$70,000/year

Position: Family Peer Advocate - Full or Part Time The Family Peer Advocate is responsible for the delivery of direct services for the Family Support Program. The Family Peer Advocate will provide an array of formal and informal services and supports provided to families caring for/raising a child who is experiencing social, emotional, developmental, medical, substance use, and/or behavioral challenges in their home, school, placement, and/or community. The service is needed to allow the child the best opportunity to remain in the community. Activities included must be intended to achieve the identified goals or objectives as set forth in the child/youth's treatment plan. New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Pay and benefits 3 weeks of paid time off your first year, not including an additional 13 agency holidays. Access to life, dental and medical insurance. 401k with up to 3% agency matching. $19.00 - $19.96/hr your first year. Flexible Monday - Friday schedule, with some day and evening availability required. Join our company, where over 30% of our staff have been with us for 10 years or more. Minimum Education and/or Professional Qualifications/Skills Applicant must have personal(not professional) experience raising a child, or someone else's child, with a mental health or behavioral challenge. During that time you must have used several systems like SPOA, counseling, care management, psychiatric in-patient, and/or Family Peer Support or other Child and Family Treatment Support Services to assist that child. Preference given to those with a FPA credential or CPRA credential with Family Specialty(required) A high school diploma, high school equivalency preferred or a State Education Commencement Credential (e.g. SACC or CDOS). A drivers license(required) We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply. Full Job Description Title: Family Peer Advocate Department: Family Peer Support Title of Immediate Supervisor: Family Peer Advocate Supervisor POSITION SUMMARY: The Family Peer Advocate is responsible for the delivery of direct services for the Family Support Program. The Family Peer Advocate will provide an array of formal and informal services and supports provided to families caring for/raising a child who is experiencing social, emotional, developmental, medical, substance use, and/or behavioral challenges in their home, school, placement, and/or community. The service is needed to allow the child the best opportunity to remain in the community. Activities included must be intended to achieve the identified goals or objectives as set forth in the child/youth's treatment plan. “Family” is defined as the primary care-giving unit and is inclusive of the wide diversity of primary caregiving units. Family is a birth, foster, adoptive, or self-created unit of people residing together, with significant attachment to the individual, consisting of adult(s) and/or child(ren), with adult(s) performing duties of parenthood/caregiving for the child(ren) even if the individual is living outside of the home. RESPONSIBILITIES/DUTIES: Individual Family Support: ● Provide outreach and individual advocacy to parents/guardians of youth with serious emotional/behavioral problems. ● Utilize the Family Assessment of Needs and Strengths to conduct a preliminary assessment of needs, strengths, and goals. ● Provide Engagement, Bridging, and Transition Support: Based on the strengths and needs of the youth and family, connect them with appropriate services and supports. Accompany the family when visiting programs. Assist the family to gather, organize and prepare documents needed for specific services. Address any concrete or subjective barriers that may prevent full participation in services. Serve as a bridge between families and service providers, supporting a productive and respectful partnership by assisting the families to express their strengths, needs and goals. Support and assist families during stages of transition which may be unfamiliar (e.g. placements, in crisis, and between service systems etc.). ● Self-Advocacy, Self-Efficacy, and Empowerment: Empower families to make informed decisions regarding the nature of supports for themselves and their child. ● Provide leadership opportunities for families who are receiving Family Peer Support Services. ● Provide Parent Skill Development. ● Prepare families to transition out of family support services as they make progress towards identified goals. Group Family Support: ● Coordinate and facilitate family support groups across designated County. Discussion topics may include; psycho-education, accessing community resources, natural support development, self-advocacy, support and skill building to include parenting, enhancing self-esteem and role competency. ● Identify and train parent group leaders/facilitators. ● Ensure that composition of group members share common characteristics, such as related experiences, developmental age, chronological age, challenges or treatment goals. ● Support parent leaders/facilitators with transitioning the group to support one another ongoing, without the formal support of New Directions (when appropriate). ● Assist parents and caregivers to network with other members to share transportation to groups and other events who are unable to transport themselves due to lack of accessibility to transportation resources. ● Include guest speakers on relevant training topics as identified through aggregate FANS data and by group request. ● Coordinate group skill building activities based on aggregate FANS data and identified needs of the group. Collaborate with Community Partners: ● Collaborate with formal systems, service providers and informal networks involved with the youth and family. ● Provide outreach and needs assessment with community partners specific to the role of Family Peer Support. Documentation: ● Utilize New Directions electronic case recording system for assessment, service planning, progress notes, and outcome monitoring purposes. ● Maintain accurate and timely case records, including progress notes and tracking mechanisms, electronically and in each client's file. ● Keep all client and family information, verbal and written, confidential. ● Adhere to all Medicaid requirements for billing and documentation. ● Maintain documentation for all group meetings (group participant roster, dates, locations, topics), units of service and related expenditures, and submits required information to Supervisor. ● Conduct client satisfaction surveys at regular intervals and discharges. Training: ● Complete Level One and Level Two of the Family Peer Advocate Core Training/ Parent Empowerment Program (PEP) training or approved comparable training. ● Family Assessment of Strengths and Needs (FANS). ● Complete 20 hours of continuing education and renew FPA credential every two years. ● Attend all mandatory in-service trainings as per NDYFS policy, OMH, and local county requirements. Agency Standards/Norms: ● Participate in regular supervision (per New Directions policy and procedure). ● Maintain a flexible schedule based around client availability, including evenings. ● Adhere to agency and department policies and procedures. ● Utilize normative culture. ● Agree to practice according to the Family Peer Advocate Code of Ethics. ● Perform all other duties as assigned by immediate supervisor. Minimum Education and/or Professional Qualifications/Skills Experience ● Demonstrate ‘lived experience' as a parent or primary caregiver who has navigated multiple child serving systems on behalf of their child(ren) with social, emotional, developmental, health and/or behavioral healthcare needs. ● Can provide two letters of reference attesting to proficiency in and suitability for the role of a Family Peer Advocate. Education ● A high school diploma, high school equivalency preferred or a State Education Commencement Credential (e.g. SACC or CDOS). This educational requirement can be waived by the State if the person has demonstrated competencies and has relevant life experience sufficient for the peer certification. Preference will be given to candidates who already have a Family Peer Advocate (FPA) Credential Special - Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth & Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. 1. Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds. 2. Ability to deal effectively with children/youth with behavioral, emotional and/or mental health challenges and their families. 3. Ability to accept supervision and perform as part of a team. 4. Ability to be flexible and adapt to change. 5. Must have a valid driver's license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver's License policy and Auto Insurance policy. 6. Ability to pass annual physical for Category 1 job classification in accordance with New Directions Employee Health policy. 7. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions.

Job Title: Family Support Specialist Department: Preventive Services - School Based **HIRING EVENT** Tuesday March 11 & Wednesday March 12 from 3pm-7pm 6350 Main Street Williamsville 14221 Look for signs & balloons upon arrival!! Please reach out to Sr Recruiter, Abby Clark, at ************ or *************************** with any questions! The Family Support Specialist will provide person-centered, strength-based, and collaborative case planning services to identified youth and their families that are referred to the School Based Preventive Services program. Department Gateway Longview's Behavioral Health & Preventive Services programs supports children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges. Agency Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Benefits Gateway Longview takes pride in offering an amazing benefits package to take care of our most important asset- our employees! We offer medical, dental and vision plan insurance effective the first of the month following hire date, flexible spending accounts, wellness program, employee assistance program, a 403B retirement plan, & several more offers. In addition to receiving up to 11 paid holidays, employees can earn up to 33 days of PTO each year, with the opportunity to start using PTO after hire date. Compensation Bachelor's Degree: $21.30 - $23.38 per hour Master's Degree: $23.10 - $25.18 per hour * Offers based on education and years of relevant experience Professional Development Opportunities Gateway Longview has a strong investment in developing the future leaders of the organization through trainings, advancement opportunities, and a formal leadership pipeline. Position Specific Duties/Responsibilities: Meet face to face with assigned caseload of clients at least twice per month in accordance with program expectations. Work closely with referral sources, school districts, community providers, court, and applicable agency staff to ensure collaborative efforts towards established goals for the identified youth and their families. Build upon support networks for each youth and their family to ensure adequate and stable supports are in place before discharge to promote the safety, permanency, and well-being of the family. Develop, teach, model, and evaluate effective techniques and interventions with parents/caretakers (i.e. parenting skills, behavior management, and discipline) and youth (i.e. school attendance and academic success, anger management, behavior modification) using motivational interviewing skills and a trauma-informed solution-focused approach. Ensure accurate, thorough, and timely completion and filing of progress notes, court reports, health/safety assessments, correspondence, and other case-related documentation utilizing CONNECTIONS. Adhere to program policies and procedures to ensure efficient program delivery. Actively participate in regular supervision, staff meetings, and required/offered training opportunities. Other duties as assigned. Knowledge, Skills, and Abilities Excellent communication and interpersonal skills to interact with clients, stakeholders, and other professionals effectively. Ability to multi-task and be detail-oriented. Ability to work independently and be an enthusiastic team player. Available to work non-traditional hours, including weekends and evenings to support specific programmatic schedules, crisis intervention needs, and on-call support. Ability to provide transportation assistance for the youth and their family as needed. Ability to work effectively with youth, families, staff, school personnel, and community resources. Ability to work with diverse populations and demonstrate cultural competence in addressing the unique needs of diverse youth and their families. Ability to adapt to changing circumstances and evolving organizational and community needs. Comfort and proficiency with electronic medical records, technology, and data management systems. Ability to travel to meetings at off-site locations. Required Qualifications Bachelor's Degree with 2 years in a Human Services discipline. Child welfare and case management experience preferred. Valid New York State driver's license and adequate auto insurance Preferred Qualifications Master's Degree in Human Services discipline Bilingual - Arabic Speaking An EEO/AA Agency We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.

Endeavor Health Services is hiring a full-time Family Peer Advocate to work within the Buffalo School district at School #94. This position is part of a multidisciplinary team that identifies and implements strategies to effectively reach out to parents of children with serious emotional disturbances and/or at risk for such disturbances. In this vital role, you will use your personal experiences and knowledge to support families navigating the behavioral health system. Your empathetic approach and advocacy skills will empower families to access resources and build resilience, contributing to their overall well-being and success. Life experience with advocating for the needs of a child within systems such as mental health and education as a parent or guardian is a NYS requirement for this position. The Family Peer Advocate works with staff to meet parents, identify and survey the needs of families, assist in developing and facilitating parent support groups and other activities, and serves as an advocate for both specific and general parent needs. The Family Peer Advocate must possess the knowledge and skills to effectively advocate for the needs of parents and families, possess knowledge of community resources, have the ability to communicate well with others, and effectively network with community organizations. General Duties: Attends conferences and meetings with parents to assist them in accessing services Assists in identifying problems that prevent families from accessing services and working with providers to develop alternatives Assists in linking families with school and community services Supports families in adjusting to new services Develops and implements activities to involve parents and families Conducts Parent and Family Support Groups Assists in developing and implementing consumer satisfaction measures for families Assists in obtaining input and feedback from families Monitors and ensures the recording of all contacts and services delivered Ensures that all required forms and documentation are completed Qualifications Life experience with advocating for the needs of a child within systems such as mental health and education as a parent or guardian is a NYS requirement for this position Verbal and written communication skills are necessary for advocacy, facilitating small groups, and writing reports Should demonstrate knowledge of resources in the community and familiarity with the child mental health system A valid NYS Drivers License and access to a motor vehicle to make community visits Salary range $17.60- $19.80/hour depending on experience. We offer competitive salaries and an array of employee benefits, including medical, dental, company paid vision, company paid life, AD&D, and Long Term Disability, voluntary life, AD&D, and Short Term Disability, 401 (K) retirement savings plan with company contribution, 10 paid holiday, generous paid vacation, paid sick time, discounted pet insurance and an Employee Assistance Program. Eligible employer for college loan repayment through the PSLF program and other student loan forgiveness opportunities. Endeavor Health Services is an equal opportunity employer committed to championing the principles of diversity, equity, inclusion, and belonging. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Family Support Specialist- Healthcare Call Center 4444 Bryant and Stratton Way, Williamsville, NY $1,000 Sign-On Bonus paid in two installments: 90 days and 180 days after hire is in-office located at our headquarters in Williamsville, NY. ConnectLife helps people help others. As a federally designated, not-for-profit organ procurement organization and community blood bank, we save and enhance lives through organ, eye, tissue, and blood donation. A career with ConnectLife, no matter what job you do, is an opportunity to make a difference in WNY through educating the community, inspiring donation, and connecting lives. Job Summary: Responsible for approaching families for donation, providing basic support and education. Accurately completes the authorization & Donor Risk Assessment Interview necessary for donation. Status : Full Time Salary and Advancement: Non-exempt $20.00/hr Position is eligible for 2 automatic increases: +$.75/hr at 6 months, and $1.00/hr at 1 year $2.00 Shift differential on overnight shift Schedule : 2-week repeating Pitman Schedule, Built-in overtime every other week (36/48) 12 hour shifts from 6:30am-6:30pm OR 6:30pm-6:30am Enjoy a 3-day weekend, every other week Education Requirements: High school diploma or equivalent required. Associate degree or higher in healthcare or human services related field preferred. Experience Requirements: Customer service experience required. Medical terminology and/or medical record review experience preferred. 1 year working in a counseling or support role handling crises, bereavement, or sensitive conversations preferred. Call center experience preferred. Knowledge, Skills, and Abilities: Excellent interpersonal skills, written and verbal communication skills (clear, concise, and pleasant phone voice), including communicating with diverse individuals required. Must be adaptable and flexible to frequent changes within donor eligibility criteria while handling confidential information. Must be proficient in keyboarding, Microsoft Office Suite, data entry, dual monitors, and telephone operations. Must be detail oriented, and highly organized with the ability to think critically and multi-task while maintaining focus and accuracy through interruptions. Ability to work in a collaborative team environment. Essential Job Functions: Upon receiving a referral, evaluate and confirm donor information is complete and accurate. Thoroughly review information regarding the patient, circumstance surround death, and any applicable family information. Verify any information necessary before approach call is placed to potential authorizing party. Contact potential authorizing person and approach for donation of eyes and/or tissues while maintaining sensitivity, empathy, and privacy. Review options and pertinent recovery details with potential authorizing person by discussing donation possibilities and providing education on the donation process. Thoroughly and accurately document the legal authorization, Donor Risk Assessment interview (DRAI) and applicable Addendums in a timely manner while respecting authorizing person's time. Communicate clearly and professionally so as the authorizing person can understand the questions that are being asked. Remain engaged with the authorizing person and provide necessary support for the family. Obtain clarification on the donor medical history from the authorizing person/family if necessary. Coordinate/facilitate communication with hospital staff, Funeral Directors, Coroners and/or Medical Examiners. Arrange for transport and coordinate recovery with both internal and external entities, when needed. As needed, answer incoming calls and complete medical documentation and data entry clearly and concisely. Obtain all pertinent patient information and medical history necessary from referring hospital during initial call. Coordinate and triage external agency referrals while providing exemplary customer service, ensuring data entry accuracy prior to forwarding the referral to the applicable party. Transfer any non-referral calls to the appropriate recipient within ConnectLife. Provides authorization for visitor access to all three ConnectLife buildings 24/7 through electronic identification system. Continuously monitors all communication mediums throughout the shift for updates and pertinent job information. Contribute referral information or applicable open items for the End of Shift Report (EOS) on a daily basis. Report any complaints or errors received to management, as needed. Remain informed on current ConnectLife SOP's and all relevant donor criteria changes on a daily basis. What We Offer Health Insurance Employer Sponsored Dental & Vision insurance Employer Sponsored Life insurance Paid vacation & sick time on an accrual basis beginning on day 1 401(k) after one year of service with 3% employer contribution Employee Referral Bonuses Pet insurance And more!

FLSA Status: Non-Exempt Pay rate: $22 per hour (35 hours per week) The Family Engagement Specialist operates within a team of professionals who deliver services to consumers of BestSelf Behavioral Health's Family Engagement Team. Services provided include outreach, engagement, mediation, service linkage and crisis interventions to transition aged youth who are homeless or at-risk of homelessness and their families of choice. Assesses client's ability to achieve stability in their home, capacity for independent community living, formulates individual service plans, and works to effectively broker, link, and monitor client participation in needed services. Develops effective formal and informal support networks. Provide outreach services to effectively assist in targeted outcomes. Operates at a high level of independence and responsibility under supervision of the Outreach Team Leader. RESPONSIBILITIES: * Perform outreach, engagement, intake, assessment and service linkage activities. * Participates in case follow up and discharge planning. * Works as a member of a multidisciplinary team and with the client and their families to develop/enhance independent living skills, effective interpersonal communications, advocacy and negotiating skills in order to achieve client goals and objectives. * Works to develop and maintain support networks including family, significantothers/gatekeepers and other service providers. * Intervene in crisis or pre-crisis situations to limit and contain problems. * May work with individuals harmful to themselves or others. * Must be able to work flexible hours including some evenings and weekends as needed * Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve. REQUIRED KNOWLEDGE AND SKILLS: * Knowledgeable of the dynamics of youth homelessness. * Knowledge of common mental disabilities and substance use disorder. * Knowledge of basic theories of human behavior and principles of psychiatric rehabilitation. * Knowledge of human service/community resources. * Ability to communicate effectively, both orally and in writing. * Ability to maintain records and prepare reports in accordance with agency requirements. * Ability to work effectively with individuals and related service systems. * Ability to problem solve effectively. QUALIFICATIONS: * Bachelor's degree in social work or closely related human service field, PLUS two relevant direct service experience OR * Associates degree in behavioral health or human service field and three (3) years relevant experience * Bi-lingual Spanish preferred, but not required. AND * A valid NYS drivers' license. * Automobile in good working order. * Must have Accredited NYS Defensive driving course; or obtain within 15 days of hire. * Must maintain Active NYS Defensive Driving class every 3 years, upon expiration. * If driving one's own vehicle, must maintain valid inspection and automobile insurance. * Must provide proof of insurance upon hire and when requested. Benefits include: * Multiple health insurance options * Employee referral bonus * Tuition Reimbursement * Clinical license renewal reimbursement * Generous paid time

LOCAL CDL A DRIVER - EARN $98K/YR AVG - 3+ MO. OF EXPERIENCE NEEDED is with our dedicated operations in Buffalo NY. Drivers on this fleet will be responsible for spotting trailers, assisting road drivers, monitoring trucks in the yard among other tasks. This is a great position for someone who wants to stay local and bring home great paycheck. Delivery Locations: Yard - Local. 2376 South Park Ave, Buffalo NY 14220 Schedule: This is a night shift starting at 500pm, working up to 12 hours per day. Compensation: Hourly Pay Average: $1,899/wk($98k/yr) - Top 10%: $2,339/wk($121k/yr)* Equipment: All trucks equipped with automatic transmission. Plus ALL the Benefits Weekly Pay & Home Time Health Benefits & 401k Participation Paid Time Off & Bonus Incentives Unlimited Cash Referral Program *For pay disclaimer visit: crengland.com/payinformation Valid CDL-A License 3+ months of current CDL-A Experience

Apple Blossom, a DePaul Treatment Apartment Program, is now hiring a full-time Residential Counselor! Under the direction of the Residence Manager, the Residential Counselor provides care, rehabilitative training, support and supervision for the development and / or enhancement of community living skills to residents. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits (see below for details) The pay range for this position is based on education & experience: Residential Counselor 1 $21-21.30/hour Residential Counselor 2: $22-22.60/hour Responsibilities Provide teaching, monitoring and recovery oriented supports in accordance with OMH 593 and 595 including the following rehabilitative services; Assertiveness/Self-Advocacy Training, Community Integration/Resource Development, Daily Living Skills, Health Services, Medication Management Training, Parenting Training, Rehabilitative Counseling, Skill Development, Socialization, Substance Abuse Services, and Symptom Management. Ensure that each resident on his or her caseload receives comprehensive planning in a person centered approach for; admission (including the completion of admission notes), ongoing recovery oriented services, and discharge. Observe, monitor, document, and report resident behaviors as well as their progress in accordance with agency standards. Assist Residents in the preparation of nutritious meals, including food preparation when needed. Assist in planning, implementation, and support of recreational activities. Provide safe transporting of resident when needed. Complete household chores assigned by supervisor to maintain cleanliness and safety standards. Supervise and document resident medications in accordance with agency policies. Perform any other duties necessary for the effective and efficient operation of the community residence. Qualifications RC I: High school diploma or GED required. Human services experience preferred. Driving record that meets agency's “clean driving record policy”. Must be at least Eighteen (18) years of age. RC II: QMHS Standard. Bachelor's degree in Human Services, or an Associate's degree in Human Services with 3-years FT related paid experience, or a High school diploma and 5 years related paid experience. Driving record that meets agency's Clean Driving Record Policy. Must be at least Eighteen (18) years of age. Work Environment This position is Tuesday-Saturday with the following schedule: Tuesday & Wednesday 10am-6:30pm Thursday 11:30am-8pm Friday & Saturday 2:30pm-11pm Benefits This position is eligible for the following for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

PURPOSE AND SUMMARY OF RESPONSIBILITIES: This position is responsible for Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) and Family/Community Partnership areas of the Early Head Start - Child Care Partnership Program, including compliance with Head Start Performance Standards and program expectations. With the Manager, coordinates and carries out the planning, implementation, and evaluation of ERSEA and Family/Community Partnership services including: supporting parents in parent engagement, a family-centered approach to services, obtaining and maintaining employment and other community-based services, health and mental health services including assuring medical insurance and medical homes are in place, following up on referrals, well-baby health visits, and immunizations. Develop relationships with parents/guardians that build trust and help develop plans for success. Supervises Family Service Worker(s) and collaborates with all Community Child Care Partners to assure parent services are implemented and integrated in all program areas. Acts as the primary advocate and advisor for EHS-CCP families and carries a caseload which includes at least two home visits per year to be conducted in each family's home. This program covers Orleans, Genesee, and Eastern Niagara Counties. ESSENTIAL RESPONSIBILITIES Administration and Supervision Responsible for initial and ongoing full-enrollment of eligible children in the program. Assists in developing and take responsibility for carrying out procedures related to recruitment and enrollment of children at all partner sites in the program. Monitor enrollment levels and develop waiting lists. Oversee information systems as related to ERSEA data, including provision of monthly reports and analysis of data. Arranges for selection/placement committee of all eligible children into the EHS-CCP program using federal income guidelines as a reference, helps determine most appropriate placement. Assures process of child placement is completed. Keeps accurate data in ChildPlus related to recruitments, enrollments, placements, and waiting lists. Works with community agencies, including DSS, employers, and Child Care Partners to help them understand eligibility requirements and the benefits of the program for children and working parents. Assists in planning for transition of infants to toddler slots and toddlers into pre-school slots, assuring seamless services in conjunction with EHS-CCP manager, Child Care Directors and Infant/Toddler Specialists. Provides input regarding the ERSEA/FCP Partnership plan for family and community services in accordance with Early Head Start - Child Care Partnership Federal Performance Standards and other regulations. Represents EHS-CCP program on ERSEA/FCP Advisory Committee and attends meetings throughout the year to coordinate with Head Start in planning, reviewing procedures, and evaluating progress in this are Coordinates and analyzes the data on the effectiveness of the Family/Community Partnership Content Area; provides monthly report to the Manager and Director. Leads annual Self-Assessment team(s) in completing content area reviews according to self-assessment instrument being used and timelines of program, including parent satisfaction surveys agreed upon by Manager, Director and Policy Council. Responsible for supervision of staff providing family service work. Assists Manager in interviewing and making recommendations for hire of Family Service Worker(s). Provides some training in content area and job specifics, supervises, mentors and evaluates Family Service Worker(s) including: Review family files and progress records. Observes and provides written feedback on interaction with families and overall job performance. Meets with and provides support to Family Service Worker(s) periodically to ensure the completion of functions. In conjunction with Manager, conducts initial and annual performance appraisals on Family Service Worker(s). Assists in planning, monitoring, and evaluating all Parent Engagement activities and events in the program year. Develops and plans parent engagement activities according to the parents' needs and/or interests in conjunction with other Head Start programming as determined. Provides information about Policy Council representatives elected by EHS-CCP parents; oversees parent representative participation and follow-up; assures Family Service Worker(s) follow-up. Makes recommendations to Manager regarding use of parent fund line item in budget. Maintains administrative documentation files at the program office including ChildPlus data system. Develops and submits quantitative and qualitative monthly reports to Manager and Director. Monitors Family Worker(s)' and Child Care Partners' entry of data in ChildPlus on a regular basis. Maintains the annual statistics for the Federal Program Information Report (PIR) for EHS-CCP program. Coordinates collaboration with outside agencies. Coordinates effective interagency communication regarding children and families. Provides information to Manager as part of monthly report. Advocates for families with local DSS and other agencies related to requirement of being on subsidy, in training or regularly attending classes. Provides direction and support for Family Worker(s) related to this. Keeps data on family subsidy status. Works closely with Child Care Partners in this area. Ensures that appropriate documentation is completed and delivered to outside social service agencies upon request. Collaborates with Training and Development Specialist to facilitate pre-service/in-service training for staff, parents, and children in the area of Family/Community Partnerships. Assures staff training is provided annually on child abuse reporting, domestic violence detection, and substance abuse concerns with the EHS-CCP families. Works closely with the Director, Manager, EHS-CCP program staff, and Head Start Leadership team to develop strategies for effective integration of service delivery for children, birth to 3 and their families. Meets monthly or more, as needed, with Manager to present information, review status of projects and discuss content area concerns and direction. Submits monthly written reports. Assists Director and other Managers in assuring the program fulfills the Early Head Start - Child Care Partnership mission, is in full compliance, and of high quality through team work and constructive problem resolution with resources available. Provides support to all areas of program as an integral member of the Early Head Start - Child Care Partnership Team. Maintains strict confidentiality regarding agency, customer, and business information. Direct Service Carries out Head Start Performance Standards in regards to parent engagement. Educates parents in becoming advocates for their children and families: Coaches parents through the referral process as necessary. Develops and carries out a process of notifying parents of their family's acceptance into the program and orientation as to what is required prior to their family's enrollment into the program. Assists the Family Worker(s) and the families in their efforts to improve the conditions and quality of life for the families, including a focus on employment. Acts as the primary advocate and advisor for Early Head Start - Child Care Partnership families, including meeting with families and community representatives as neede Guides families in setting and achieving personal goals. Makes a minimum of two home visits per year with each family in their case load. Tracks and follows up on health information such as well-baby checks, immunizations, oral screenings, and referrals. Establishes and maintains a system for an ongoing outreach and recruitment process which systematically ensures enrollment of eligible children: Reviews and prioritizes program recruitment on an ongoing basis. Assists parents in obtaining and/or maintaining subsidy and/or other benefits that will provide assistance while in job training, employment, or school. Networks for parents effectively with community services and resources to improve their quality of life, with an emphasis on employment and self-sufficiency. Facilitates maximum enrollment at each Child Care Partner location. Provides staff with current class lists of enrolled children and families via ChildPlus. In coordination with CAOG Training and Development Specialist: Provides appropriate Content area pre-service/orientation training annually to program staff and Child Care Partners. Supports Family Service Worker(s) in providing parent orientation. Provides training sessions in agency or community about EHS-CCP families and needs as requested. Meets with staff regularly to assure program is addressing overall families' needs and regulations: Develops content area integration strategies for all issues that directly affect the families. Coaches Family Service Worker(s) on effective communication techniques with parents. Coordinates with Infant/Toddler Specialists and Child Care Partners to identify resources for staff as needed. Coordinates case conferences with other program staff to maintain a consistent and coordinated approach to achieve solutions to meet identified family needs. Maintains proper documentation for the development of family goals, assessment, and evaluation. Assures home visits (minimum of two to be conducted in the families' homes), FPA's and family outcomes are completed and assures proper documentation is entered in ChildPlus. Coordinates Parent Group opportunities with Head Start Family Advocates in Orleans and Genesee counties. Develops and conducts Niagara County Parent Group opportunities. Also, assists Director in coordination of EHS-CCP parent representatives to Policy Council, including attending meetings as requested. Develops and contributes articles and communications concerning Family/Community Partnerships to staff, families, Child Care Partners; coordinates communication of information to parents from program areas in a regular manner (calendars, articles of interest, information on program changes). Monitors and tracks attendance on a daily basis. Contacts parents regarding absences and initiates an attendance improvement plan if needed. As an integral part of the Early Head Start - Child Care Partnership Team, provides information, data and projections at meetings. Works cooperatively with team to assure a totally integrated program of quality services, in keeping with regulations, program plans, Community Assessment and agency strategic plan. Provides families with additional supports from Family Service Worker(s) on an as needed basis (ex. in the absence of the Family Community Partnership Specialist, when additional support is needed in completing subsidy/DSS paperwork, meeting health needs such as well-baby checks, etc.). Develops a regular schedule of availability at Child Care Partner sites, at a minimum of twice per month, preferably at pick up times to enhance communications and relationship building with families of enrolled children and Child Care Partner staff. Assists EHS-CCP team in promoting, educating, and developing means for program non-federal share, including documenting and monitoring progress toward goal. Professional Development Attends all EHS-CCP staff, Manager, Team, agency and other program meetings regularly. Attends all mandatory and appropriate meetings and training sessions regarding ERSEA and Family/Community Partnerships (ex. FCP Cluster meetings). Networks with community service and social service agencies/departments as appropriate. Participates on relevant boards or advisory committees in the community related to content area and agency Ad Hoc committees (ex. Action Teams, Safety Committee, etc.) as requested and approved by Director. Attends outside trainings as opportunities exist and resources allow (ex. Federal, or regional trainings). Wage: $21.00-$23.00

Venture Forthe is a leading health care agency in Western New York that operates on the fundamental premise that every individual has the right to make their own choices; we advocate for the needs and goals of our clients. The clinical department at Venture Forthe focuses on HCBS (Home and Community Based Services)/CORE (Community Orientation Recovery and Empowerment Services) programs under the direction of the Office of Mental Health. The goal of the CORE/HCBS program derives around the focus of increased behavioral health and addiction recovery through an outpatient system. This includes providing clients with the tools, resources, and skills they can utilize to help in their recovery journey. We can proudly say that we have helped our clients reach milestones such as obtaining a higher education degree, grow relationships with friend and family members and regain the ability to be fully independent in the community. Peer Support Specialists work closely with individuals in our program to advocate for them in their recovery journey. This includes supporting individuals with their goals and provide guidance to them in a non-clinician geared role. These individuals will work with clients in their home/community to provide this support which could look like a walk in the park or maybe getting a cup of coffee. Peers will have supervisions on either a bi weekly or weekly basis to ensure the goals of the individual are coming to fruition and ensure their own success in the role. PEER SUPPORT SPECIALIST RESPONSIIBILITIES: Advocate for clients in their recovery journey Provide individualized guidance and support to clients Support clients with their goals Complete documentation and progress notes after appointments Meet with clients in their home/community to provide support Bi weekly or weekly supervisions Participation in recovery activities (i.e., eating together at a restaurant or attend a social event (concert or recovery celebration event)). Provide support with transitional services (i.e., bridge from institutions to home, bridge from general hospitals to home, or bridge from individuals home to community). Required travel: 100% Requirements PEER SUPPORT SPECIALISTS REQUIREMENTS: New York State Certified Peer Specialist (NYCPS) or Certified Recovery Peer Advocate (CRPA) required. Provisional certifications accepted. At least 18 years of age Must identify as being actively in recovery from a mental health condition or major life disruption ( as an event or series of events that leads to interruption in one's health, home, purpose or community) and self-disclose one's mental health recovery journey Possess a high school diploma or GED Satisfactory writing ability Local Travel Required CUSTOMER SERVICE/INTERPERSONAL SKILLS Maintains appropriate office presence; Responsible and cooperative with participants/families, supervisors, fellow employees, and providers; Maintains friendly working atmosphere; Maintains professional attitude; Maintains professional appearance; Accepts constructive criticism as evidenced by appropriate changes in behavior; Utilizes established channels of communication; Recognizes, accepts and respects people as individuals; and Recognizes limitations and seeks assistance appropriately. Assists other employees where needed Venture Forthe Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind: Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Salary Description $15-17.75

Security/Student Support Partner Additional Information: Show/Hide High School Work Week/Work Day: Per Diem Minimum Pay Rate: $25.00 Per Hour Qualifications: * Graduation from high school or possession of an equivalency diploma. * Four years of experience as a law enforcement officer. * Thorough knowledge of public safety measures. * Ability to deescalate heightened situations and employ conflict resolution management strategies. * Exercises sound judgement to act and lead in emergency situations. * Communicates effectively. * Skilled in observing and detecting unusual occurrences or behavior. * The ability to work independently and manage time effectively. * The ability to work collaboratively with peers and colleagues. * The ability to carry out oral and written instructions. * Displays a positive attitude and builds healthy relationships with students, staff and families. Role and Responsibilities: * Actively observes and attempts to prevent disruptive behavior in the school. * Enforces school rules, administrative procedures, and board policy. * May conduct interviews with students and/or staff, if necessary, on school property or at school functions abiding by school board policy and applicable laws. * Prevents admittance of unauthorized persons to the premises. * Mentors' students in special situations when requested by the principal, or designee. * Confers with the Director of Security to develop plans and strategies to prevent and/or minimize dangerous situations on or near the campus or involving students at school-related activities. * Works with the Director of Security to recommend educational crime prevention programs to reduce the opportunity for crime against persons and property in the schools. * Participates in campus activities, student organizations, and athletic events. * Works in cooperation with building administration in presenting various subjects, e.g., drug abuse prevention to meet federal and state mandates, in accordance with established curriculum. * May be assigned to monitor lunchroom when regular staff is not available. * Maintain records and prepare written reports. * Performs other duties as may be assigned by the Director of Security or his/her designee. FLSA: Non-Exempt

Job Details Buffalo, NY Full-Time $23.08 - $25.60 Hourly DayJoin Our Mission The Prevention Family Specialist goal is to preserve the family unit by providing supportive casework counseling in the home and empower parents with tools and resources to ensure children's safety, well-being and permanency while providing advocacy to ensure quality services. Description Job Responsibilities Conducts assessment of family's strengths and needs; assesses problem areas and utilizes various treatment modalities and resources to effect growth and change. Participates in development, implementation and ongoing evaluation of comprehensive treatment and discharge plan. Develops alternative placement or permanency resources for youth that may not return to their families. Completes a comprehensive discharge summary at least eight weeks prior to discharge. Delivers effective case management services, including ensuring counseling sessions are scheduled as needed and children receive required medical and dental examinations. Tracks and monitors services provided, completes all documentation in a timely and comprehensive manner. Ensures compliance with confidentiality standards, parental consent and necessary release of information. Conducts casework contacts with families, as needed but at least twice a month, in their homes and community settings to focus on treatment goals. Engages youth and family by developing effective and caring relationship. Ensures children are maintained in safe, secure environment. Develops and maintains relationships with community schools to ensure the best educational experience for each child and with community resource agencies. Develops and maintains relationships with community schools to ensure the best educational experience for each child and with community resource agencies. Job Requirements Minimum Bachelor's degree in human services or related field. Must have a minimum of 1 year of experience working with at-risk youth & families and case management. Must be able to work a flexible schedule with variable hours including day, evening, weekend, holiday and subject to call hours. Subject to call: Family Specialist is required to be on call in collaboration with a Program Coordinator. May require evening/weekend field work. On Call is in rotation with the program Family Specialists. Must have a Valid Driver's License with acceptable driving history to the Agency, and a reliable vehicle. Travel is required. Ability to coordinate and plan travel for visits and appointments in efficient manner. Ability to work with economically and culturally diverse population. Skills: Ability to handle crisis intervention in solution focused manner as well as communication skills including written, verbal and listening skills. Bilingual is a plus! Equal Opportunity Employer Together for Youth is an equal opportunity employer and does not discriminate on the basis of age, race, creed, color, national origin, sexual orientation, military status, sex, pregnancy, gender identity or expression, disability, marital status, or any other basis covered by appropriate law. We are committed to fostering an inclusive, equitable, and accessible environment where diversity is valued and recognized as a source of strength and enrichment. We seek to attract talented people from a diverse range of backgrounds and cultures. As a federal contractor, Together for Youth will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) #PREVTFY

The Permanency and Family Connections Specialist works in conjunction with the clinicians, unit supervisors, and/or direct care staff to achieve both physical (a discharge resource) and emotional permanency. This position is focused on creating and re-establishing relationships to promote more timely and successful discharge planning experiences for youth and families. Essential Job Responsibilities Implement the Family Finding and/or Child-focused Recruitment Model to fidelity with assigned youth. Facilitate, scribe, and/or coordinate Permanency Roundtables for referred youth. Engage youth, caregivers, relatives, fictive kin and/or other appropriate adults to increase connections and build a lifetime network of support for each youth and their families. Support teams in determining the type of permanency intervention needed for youth. Educate youth, families, providers, and strategic partners about the positive impact of Family Finding and/or Wendy's Wonderful Kids permanency services. Develop, maintain, and update all required documentation in a timely manner utilizing effective written and oral communication. Participation in weekly treatment team meetings to collaborate with the team to best meet the needs of the youth we are serving Individual meetings with the youth in our programs to help them “provide their voice” to their permanency plan Communicating with identified resources (with releases) and facilitating relationships with the youth Develop working knowledge of available services to support caregivers While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education and Experience Requirements Master's degree in Social Work (MSW) or related field required. 2 years' minimum of relevant experience required. Special Requirements Unrestricted, valid NYS driver's license with a clean driving record and minimum insurance coverage that meets agency standards. CPR or equivalent certification required to obtain within 60 days of hire. TCI Certification required to obtain within 60 days of hire. Specialized training/expertise in trauma informed care. Must complete all position onboarding requirements Physical Requirements and Work Environment The physical requirements described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work a variable scheduling including evenings and weekends The following daily physical demands are required: Sitting (up to 6 hours) Occasional standing (up to 2 hour) Occasional walking (up to 2.5 hours) Driving (several times a week up to 12 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Lifting up to 25 lbs. Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Ability to change positions as needed Special Considerations Our goal is to maintain a restraint free environment. However, there may be times that staff may be required to physically restrain clients weighing between 50 lbs. and 200 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $24.25 Minimum pay rate, $31.50 Maximum pay rate, based on experience. C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment Paid Time Off (PTO), paid holidays and bereavement time Employer Paid Life Insurance Medical insurance options Dental insurance options Vision insurance options Wellness Program and Incentives Health Savings Account (HSA) Healthcare Flexible Spending Account (FSA) Dependent Care FSA Employee Referral Bonus Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) 403(b) Right Away and Employer-Contributions Diversity Statement: Within our agency and in the communities that we serve, C+FS is committed to diversity and inclusion with race equity at the center. Every day we work to promote safety, health, and wellness. We will not stop until Black, indigenous and people of color are free from racism and experience peace, prosperity and well-being. Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Family Support Specialist- Healthcare Call Center 4444 Bryant and Stratton Way, Williamsville, NY $1,000 Sign-On Bonus paid in two installments: 90 days and 180 days after hire is in-office located at our headquarters in Williamsville, NY. ConnectLife helps people help others. As a federally designated, not-for-profit organ procurement organization and community blood bank, we save and enhance lives through organ, eye, tissue, and blood donation. A career with ConnectLife, no matter what job you do, is an opportunity to make a difference in WNY through educating the community, inspiring donation, and connecting lives. Job Summary: Responsible for approaching families for donation, providing basic support and education. Accurately completes the authorization & Donor Risk Assessment Interview necessary for donation. Status: Full Time Salary and Advancement: Non-exempt $20.00/hr Position is eligible for 2 automatic increases: +$.75/hr at 6 months, and $1.00/hr at 1 year $2.00 Shift differential on overnight shift Schedule: 2-week repeating Pitman Schedule, Built-in overtime every other week (36/48) 12 hour shifts from 6:30am-6:30pm OR 6:30pm-6:30am Enjoy a 3-day weekend, every other week Education Requirements: High school diploma or equivalent required. Associate degree or higher in healthcare or human services related field preferred. Experience Requirements: Customer service experience required. Medical terminology and/or medical record review experience preferred. 1 year working in a counseling or support role handling crises, bereavement, or sensitive conversations preferred. Call center experience preferred. Knowledge, Skills, and Abilities: Excellent interpersonal skills, written and verbal communication skills (clear, concise, and pleasant phone voice), including communicating with diverse individuals required. Must be adaptable and flexible to frequent changes within donor eligibility criteria while handling confidential information. Must be proficient in keyboarding, Microsoft Office Suite, data entry, dual monitors, and telephone operations. Must be detail oriented, and highly organized with the ability to think critically and multi-task while maintaining focus and accuracy through interruptions. Ability to work in a collaborative team environment. Essential Job Functions: Upon receiving a referral, evaluate and confirm donor information is complete and accurate. Thoroughly review information regarding the patient, circumstance surround death, and any applicable family information. Verify any information necessary before approach call is placed to potential authorizing party. Contact potential authorizing person and approach for donation of eyes and/or tissues while maintaining sensitivity, empathy, and privacy. Review options and pertinent recovery details with potential authorizing person by discussing donation possibilities and providing education on the donation process. Thoroughly and accurately document the legal authorization, Donor Risk Assessment interview (DRAI) and applicable Addendums in a timely manner while respecting authorizing person's time. Communicate clearly and professionally so as the authorizing person can understand the questions that are being asked. Remain engaged with the authorizing person and provide necessary support for the family. Obtain clarification on the donor medical history from the authorizing person/family if necessary. Coordinate/facilitate communication with hospital staff, Funeral Directors, Coroners and/or Medical Examiners. Arrange for transport and coordinate recovery with both internal and external entities, when needed. As needed, answer incoming calls and complete medical documentation and data entry clearly and concisely. Obtain all pertinent patient information and medical history necessary from referring hospital during initial call. Coordinate and triage external agency referrals while providing exemplary customer service, ensuring data entry accuracy prior to forwarding the referral to the applicable party. Transfer any non-referral calls to the appropriate recipient within ConnectLife. Provides authorization for visitor access to all three ConnectLife buildings 24/7 through electronic identification system. Continuously monitors all communication mediums throughout the shift for updates and pertinent job information. Contribute referral information or applicable open items for the End of Shift Report (EOS) on a daily basis. Report any complaints or errors received to management, as needed. Remain informed on current ConnectLife SOP's and all relevant donor criteria changes on a daily basis. What We Offer Health Insurance Employer Sponsored Dental & Vision insurance Employer Sponsored Life insurance Paid vacation & sick time on an accrual basis beginning on day 1 401(k) after one year of service with 3% employer contribution Employee Referral Bonuses Pet insurance And more!

Position: Per Diem Child and Family Counselor Are you ready to make a real impact? At New Directions Youth & Family Services, we believe every young person deserves the chance to thrive. As a Child and Family Counselor, you'll work directly with kids and families, providing trauma-informed counseling, teaching vital life skills, and supporting emotional and behavioral growth. You'll collaborate with a team, helping families navigate challenges and guiding youth toward stability. This role is more than a job, it's a chance to build meaningful connections, empower resilience, and be a part of life changing growth. If you're compassionate, driven, and ready to inspire change, we'd love to welcome you to our team! New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Pay and benefits $25.96 - $28.62/hr. Flexible schedule, 1 - 5 hours a week. Join our company, where over 30% of our staff have been with us for 10 years or more. Minimum Education and/or Professional Qualifications/Skills Bachelor's degree in a human services field plus two years of related experience OR Registered Professional Nurse plus one year of experience OR Master's degree in a human services field plus one year of related experience We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply. Full Job Description Title: Child and Family Counselor (CPST) Department: Children and Family Treatment and Support Services Title of Immediate Supervisor: CFTSS Supervisor POSITION SUMMARY: The Child and Family Counselor provides in-home and community-based services to Medicaid enrolled youth ages 0-21 under the Medicaid State Plan Service Community Psychiatric Supports and Treatment (CPST). CPST is a multi-component service that consists of therapeutic interventions such as counseling, as well as functional supports. Activities provided under CPST are intended to assist the child/youth and family/caregivers to achieve stability and functional improvement in daily living, personal recovery and/or resilience, family and interpersonal relationships in school and community integration. RESPONSIBILITIES/DUTIES: Individualized services: -Deliver trauma-informed, individualized services based on the child's identified strengths and needs. -Administer appropriate identified assessments in the context of the child/youth self-identified needs, goals, and ethnic, religious, and cultural identities. -Educate child/youth, family and collaterals on strategies and treatment options supportive to the youth's needs. Assist the child/youth, family and collaterals with identifying strengths, needs, resources, and supports to improve functioning. -Provide restoration, rehabilitation, and support to develop skills necessary to meet the child's goals. -Provide Individual, family and relationship-based counseling, supportive counseling, solution-focused interventions, and emotional/behavioral management. -Assist the child/youth with effectively responding to or avoiding identified precursors or triggers that would risk their remaining in a natural community location. -Assist families with post-crisis management to support stabilization in the home and community environment. Collaborate with Community Partners: -Collaborate with formal systems, service providers and informal networks involved with the youth and family in a mutli-disciplinary team format. Maintain a working knowledge of appropriate community resources for linkage and referral. -Attend case related conferences. Documentation: -Utilize New Directions electronic case recording system for assessment, service planning, progress notes, and outcome monitoring purposes. -Maintain accurate and timely case records, including progress notes and tracking mechanisms, electronically and in each client's file. -Keep all client and family information, verbal and written, confidential. -Adhere to all Medicaid requirements for billing and documentation. Training: -Attend all mandatory in-service trainings as per NDYFS policy and OMH requirements. Agency Standards/Norms: • Participate in regular supervision (per New Directions policy and procedure). • Maintain a flexible schedule based around client availability, including evenings. Primary hours of service delivery are after school and evenings. • Adhere to agency and department policies and procedures. • Utilize normative culture. • Perform all other duties as assigned by immediate supervisor. Minimum Education and/or Professional Qualifications/Skills -Bachelor's degree in a human services field plus two years of related experience OR Registered Professional Nurse plus one year of experience OR Master's degree in a human services field plus one year of related experience Special - Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth & Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. 1. Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds. 2. Ability to work effectively with children/youth with behavioral, emotional and/or mental health challenges and their families. 3. Ability to accept supervision and perform as part of a team. 4. Ability to be flexible and adapt to change. 5. Must have a valid driver's license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver's License policy and Auto Insurance policy. 6. Ability to pass annual physical for Category 1 job classification in accordance with New Directions Employee Health policy. 7. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions.

Job Details Buffalo, NY Full-Time $23.08 - $25.60 Hourly Up to 25% DayJoin Our Mission The Prevention Family Specialist goal is to preserve the family unit by providing supportive casework counseling in the home and empower parents with tools and resources to ensure children's safety, well-being and permanency while providing advocacy to ensure quality services. Description Job Responsibilities Conducts assessment of family's strengths and needs; assesses problem areas and utilizes various treatment modalities and resources to effect growth and change. Participates in development, implementation and ongoing evaluation of comprehensive treatment and discharge plan. Develops alternative placement or permanency resources for youth that may not return to their families. Completes a comprehensive discharge summary at least eight weeks prior to discharge. Delivers effective case management services, including ensuring counseling sessions are scheduled as needed and children receive required medical and dental examinations. Tracks and monitors services provided, completes all documentation in a timely and comprehensive manner. Ensures compliance with confidentiality standards, parental consent and necessary release of information. Conducts casework contacts with families, as needed but at least twice a month, in their homes and community settings to focus on treatment goals. Engages youth and family by developing effective and caring relationship. Ensures children are maintained in safe, secure environment. Develops and maintains relationships with community schools to ensure the best educational experience for each child and with community resource agencies. Develops and maintains relationships with community schools to ensure the best educational experience for each child and with community resource agencies. Job Requirements Minimum Bachelor's degree in human services or related field. Must have a minimum of 1 year of experience working with at-risk youth & families and case management. Must be able to work a flexible schedule with variable hours including day, evening, weekend, holiday and subject to call hours. Subject to call: Family Specialist is required to be on call in collaboration with a Program Coordinator. May require evening/weekend field work. On Call is in rotation with the program Family Specialists. Must have a Valid Driver's License with acceptable driving history to the Agency, and a reliable vehicle. Travel is required. Ability to coordinate and plan travel for visits and appointments in efficient manner. Ability to work with economically and culturally diverse population. Skills: Ability to handle crisis intervention in solution focused manner as well as communication skills including written, verbal and listening skills. Bilingual is a plus! This position is for a school-based program that is about 50 minutes from Buffalo. The address is 12132 Old Olean Rd, Yorkshire, NY 14173 Equal Opportunity Employer Together for Youth is an equal opportunity employer and does not discriminate on the basis of age, race, creed, color, national origin, sexual orientation, military status, sex, pregnancy, gender identity or expression, disability, marital status, or any other basis covered by appropriate law. We are committed to fostering an inclusive, equitable, and accessible environment where diversity is valued and recognized as a source of strength and enrichment. We seek to attract talented people from a diverse range of backgrounds and cultures. As a federal contractor, Together for Youth will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) #PREVTFY

Join Our Mission The Family Specialist is responsible for coordinating a comprehensive case management plan for youth and families to ensure the safety, permanency and well-being of youth in foster care. Job Responsibilities Conducts assessment of family's strengths and needs; assesses problem areas and utilizes various treatment modalities and resources to effect growth and change. Participates in development, implementation and ongoing evaluation of comprehensive treatment and discharge plan. Develops alternative placement or permanency resources for youth that may not return to their families. Completes a comprehensive discharge summary at least eight weeks prior to discharge. Delivers effective case management services, including ensuring counseling sessions are scheduled as needed and children receive required medical and dental examinations. Tracks and monitors services provided, completes all documentation in a timely and comprehensive manner. Ensures compliance with confidentiality standards, parental consent and necessary release of information. Conducts casework contacts with families, as needed but at least twice a month, in their homes and community settings to focus on treatment goals. Engages youth and family by developing effective and caring relationship. Ensures children are maintained in safe, secure environments. Acts as a bridge between youth and family, and foster care treatment teams through telephone, face-to-face contacts, family conferences, comprehensive treatment reviews, etc. Attend treatment review meetings. Assists with reunification of youth with family, community, school by implementing permanent supports and resources including but not limited to identifying and working with a mentor, setting up after school recreational and job opportunities and developing a relapse prevention program. Job Requirements Minimum Bachelor's degree in human services or related field, Masters degree preferred. Experience working with at-risk youth and families. Must be able to work a flexible schedule with variable hours including day, evening, weekend, holiday and subject to call hours. Must have a Valid Driver's License with acceptable driving history to the Agency. Must have a reliable car. Travel is required. Ability to coordinate and plan travel for visits and appointments in efficient manner. Ability to work with economically and culturally diverse population. Skills: Ability to handle crisis intervention in solution focused manner as well as communication skills including written, verbal and listening skills. Pay Minimums and maximums may vary based on skills, experience and other relevant factors. $23.08 /hour ($48,000 annually) - Bachelor's degree + 0 years of relevant experience. $24.04 /hour ($50,000 annually) - Bachelor's degree + 2 years of relevant experience. Equal Opportunity Employer Together for Youth is an equal opportunity employer and does not discriminate on the basis of age, race, creed, color, national origin, sexual orientation, military status, sex, pregnancy, gender identity or expression, disability, marital status, or any other basis covered by appropriate law. We are committed to fostering an inclusive, equitable, and accessible environment where diversity is valued and recognized as a source of strength and enrichment. We seek to attract talented people from a diverse range of backgrounds and cultures. As a federal contractor, Together for Youth will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)