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Executive skills for your resume and career

Updated January 8, 2025
6 min read
Quoted Experts
Jonathan Byers,
Kaustav Misra Ph.D.
Below we've compiled a list of the most critical executive skills. We ranked the top skills for executives based on the percentage of resumes they appeared on. For example, 19.9% of executive resumes contained customer service as a skill. Continue reading to find out what skills an executive needs to be successful in the workplace.

15 executive skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how executives use customer service:
  • Explained procedures and call flows to representatives that required alternatives for providing excellent customer service and successful collections.
  • Provided excellent customer service while assisting 20-25 Sales Representatives internally and externally on a daily basis.

2. Digital Transformation

Here's how executives use digital transformation:
  • Delivered advisory and consulting projects to large enterprise clients across cognitive/advanced analytics, digital transformation, employee & customer experience.

3. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how executives use healthcare:
  • Target audience is the Fortune 500 and vertical markets including Financial Services, Insurance, HealthCare, Energy and Retail.
  • Developed value based initiatives, embraced collective collaboration with provider systems around healthcare transformation and provided network oversight.

4. Customer Satisfaction

Here's how executives use customer satisfaction:
  • Deliver exceptional customer satisfaction through communication skills and listening to the customer's needs via surveys utilizing Net Promoter Score concepts.
  • Developed deployment strategies to improve Customer Satisfaction, Business Partner Satisfaction, and Associate Satisfaction to increase shareholder value.

5. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how executives use financial statements:
  • Processed and compiled periodic financial statements in accordance with the applicable accounting framework and computation of tax liabilities and tax assessments.
  • Prepared financial statements, schedules for annual CPA audit and regulatory examinations.

6. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how executives use business development:
  • Speak at press conferences for state and local politicians and lobbying organizations offering solutions for transportation needs and small business development.
  • Conduct internet searches for qualified candidates primarily for positions in the high tech arena for Business Development - Management positions.

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7. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how executives use payroll:
  • Authored and evolved the strategic business plan for transition into Business Services Division and while seeking additional payroll funding.
  • Delegated & executed human resources, payroll management, marketing/sales techniques training & development.
Select Skills To Add To Your Resume

8. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how executives use human resources:
  • Translated and integrated the strategic and tactical business plans into Human Resources and Volunteer Development strategic and operational plans.
  • Serve as Executive Chairman of a management consultancy company with specialization in Human Resources Management and Project Management.

9. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how executives use management system:
  • Support the Maintenance Manager and Maintenance Supervisor in continuously maintaining an accurate and updated Computerized Maintenance Management System.
  • Prepared Business plan and Business case for implementing knowledge management systems, financial management systems for a company.

10. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how executives use logistics:
  • Coordinated store operations and customer scheduling logistics, with full responsibility for seamless patron processing and updating client prescription records.
  • Worked closely to support Senior Program managers and Vice President by booking logistics and creating personalized detailed travel agendas.

11. ROI

Here's how executives use roi:
  • 2006Designed and implemented the personnel capacity management function for a 5,000-person technology organization, chartered to increase ROI on personnel expenses.
  • Key accomplishments: o Skilled at positioning and developing an ROI analysis for customers surrounding the Microsoft Enterprise Agreement.

12. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how executives use r:
  • Developed 1099 MISC and 1099 R reports from Oracle Applications for the year end processing for 1500 vendors across the funds.
  • Work Location(s): Chennai, India R sum

13. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how executives use windows:
  • Installed and configured replication and mirroring on windows servers to ensure high availability and fail over in clustering environment.
  • Developed IT Business Continuity strategies that consistently reduced recovery windows and exceeded requirements.

14. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how executives use real estate:
  • Analyzed real estate proposals to determine their suitability for investment.
  • Full Service Commercial Real Estate Brokerage Marketing Administrator.

15. Facebook

Here's how executives use facebook:
  • Achieved remarkable popularity by using personal and FM station s Facebook fan page, Twitter & Big FM s website.
  • Developed direct mail and social media marketing campaigns which included website re-design, Facebook marketing, and blog development.
top-skills

What skills help Executives find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Executive resumes?

J

Jonathan ByersJonathan Byers LinkedIn Profile

Assistant Director, Virginia Polytechnic Institute and State University


- Professional skills related to career development competencies such as strong oral & written communication, teamwork & collaboration, leadership, problem-solving ability & creativity, and professional integrity, but we recommend that applicants do not just list these skills. They should provide evidence of how they have used them in their work experience, volunteer experience, academic experience, etc.
-The ability to use technology effectively to solve problems or improve collaboration; this could relate to social media management, computer hardware or software skills, proficiency with general programs like Microsoft Office Suite (also being able to demonstrate the use of these skills in various experiences).
-With diversity, equity, and inclusion becoming more important in 2020, the ability to appreciate different points of view, accept and appreciate different cultural backgrounds & types of identities, and increased awareness of one's own cultural biases and assumptions can also be important to market on a resume.

What Executive skills would you recommend for someone trying to advance their career?

K

Kaustav Misra Ph.D.Kaustav Misra Ph.D. LinkedIn Profile

Associate Dean, Central Connecticut State University

This pandemic taught us many things and one important thing that we have an efficiency gap.

The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.

What type of skills will young Executives need?

D

Dr. Vallari ChandnaDr. Vallari Chandna LinkedIn Profile

Chair and Associate Professor, University of Wisconsin - Green Bay

Critically, for all graduates, expertise or interests, in sustainability will be important. The reason behind this is the shift in looking at sustainability holistically and not just as something one-person does. This would also give an edge to those with degrees, specifically in sustainability. Graduates with degrees related to sustainability will often be asked to oversee or manage these across-the-board sustainability endeavors. Also, soft skills are highly desired. The ability to be better at time management, work in teams, and have a strong work ethic, will be more desirable. These are all interconnected with remote work as well. Employees who "thrived" in the pandemic were those able to manage their work-life balance, work remotely in teams, all the while performing well. The skills are thus "transferable" to both modalities of work in this way.

List of executive skills to add to your resume

Executive Skills

The most important skills for an executive resume and required skills for an executive to have include:

  • Customer Service
  • Digital Transformation
  • Healthcare
  • Customer Satisfaction
  • Financial Statements
  • Business Development
  • Payroll
  • Human Resources
  • Management System
  • Logistics
  • ROI
  • R
  • Windows
  • Real Estate
  • Facebook
  • Manage Client Expectations
  • Front Desk
  • Twitter
  • Business Plan
  • Travel Arrangements
  • ERP
  • Dishwashers
  • Medicare
  • Enterprise Solutions
  • C-Level
  • SQL Server
  • Inventory Control
  • Event Planning
  • Direct Reports
  • Teaching Methodologies
  • QA
  • Expense Reports
  • HTML
  • Work Breakdown Structure
  • Develop Strong Relationships
  • Strategic Sourcing
  • Commercial Banking
  • VIP
  • Key Management
  • ISO
  • Technology Implementation
  • RFP
  • Financial Reports
  • UK
  • Medical Sales
  • MIS
  • Credit Control
  • Conference Calls

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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