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We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and ensuring a positive experience. You will handle inquiries, resolve issues, and maintain strong relationships with our customers. The ideal candidate will possess excellent communication skills and a passion for helping others. Responsibilities Identifies each customer's specific needs and provides service based on those needs developing a firm business relationship between Ty and the retailer by answering inbound calls or making outbound calls within assigned territories. Maintains constant communications with assigned customers to ensure a seamless relationship between Ty and the retailers. Works cross-functionally internally and externally to provide a one call resolution for all customer inquiries. Assists customers in understanding company policies and procedures. Works with Account Executives to develop and execute an account plan for retailers designated by Account Executives. Assists in training new hires by shadowing with them and acting as their mentor during the duration of the training period. Maintains call-handling performance, phone logs and activity logs in accordance with company standards. Maintains confidentiality of all customer and company information. Contributes to team effort by accomplishing results as needed. Performs other duties as assigned by management. Qualifications High School diploma or equivalent. Previous experience in customer service or client services is required. Strong communication skills with the ability to articulate information clearly and effectively.

We are committed to exceeding our customer's expectations by providing quality customer support. As a member of our team, you will be joining a hard-working group that is serious about providing exceptional service! We are looking for individuals who are dedicated, energetic and have a passion for providing outstanding customer service. Come join our winning team where we have all the right answers! What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. We offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition ReimbursementResponsibilities Answer inbound calls as well as assist customers who have specific requests/inquiries. Capturing information and entering data into a computer in a timely manner. Operate our customer service database and read relevant call-handling instructions. Relay messages and route calls to the appropriate resources. Follow up on the calls of the client with clerical duties as well as liaising with other departments. Dedicate your work time to providing personalized customer service at the highest level. Skills/Knowledge: Previous call center experience preferred. Previous customer service experience. Utilities customer service experience preferred. Medical office setting customer service experience preferred. Requirements: Education: High School Diploma or GED Equivalent. Ability to pass a criminal background check. Competencies: Reliable internet connection and attendance. Pleasant and friendly mannerisms, with a sound knowledge of telephone etiquette. Basic computer navigation skills. Quick and correct typing - ability to create grammatically correct responses without spelling errors. Positive attitude and a passion for learning. PI0dae152f2420-29***********6 RequiredPreferredJob Industries Customer Service

This full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career. • Average first-year earnings of $69K commission + bonuses. • Life-long residual income through renewals. • Unionized position with stock options. • Excellent benefits package - medical, dental, and prescription coverage. • Exceptional training with experienced managers. • High-quality leads provided: no calling family or friends. • Flexible hours: this is a fulltime career, but you can choose when you work. • Opportunities for advancement and recognition as we promote from within. • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training. • Outgoing and Friendly Personality: a positive and approachable demeanor. • A strong desire to help others: provide valuable advice and services. • Effective Communication Skills: your ability to connect with others is crucial. • Sales or customer service experience is advantageous but not mandatory. Your Qualifications: • Laptop or computer with camera is required. • Possession of, or willingness to obtain an LLQP license. • Basic computer literacy is essential. • Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job Responsibilities: • Contact the leads we provide to schedule virtual meetings with clients. • Present benefit programs to enroll new clients and cultivate relationships with them. • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.

Job Title: Customer Service Representative Are you an experienced logistics professional looking for a dynamic customer service role? We are seeking a Customer Service Representative to join our growing team in Chicago, IL. This position offers a hybrid schedule once the probation period is successfully completed. Key Responsibilities: Provide top-tier customer support, ensuring timely responses to inquiries and requests. Manage shipment tracking and updates across all modes of transport (air, ocean, and ground). Coordinate with internal teams, carriers, and clients to resolve logistics-related issues. Assist with customs brokerage operations, ensuring compliance with all regulations. Process and maintain accurate shipment documentation. Identify and implement process improvements to enhance customer satisfaction. Qualifications: Experience in freight forwarding and/or customs brokerage is strongly preferred. Strong knowledge of handling operations for all transportation modes (air, ocean, and trucking). Ability to problem-solve and communicate effectively with customers and internal teams. Detail-oriented with excellent organizational skills. Proficiency in logistics software and Microsoft Office Suite.

At Enora Insurance Agency, we understand that choosing the right insurance can be complicated. We partner with the industry's leading insurance companies to provide the most appropriate and affordable protection for our clients. Our dedicated team is committed to guiding clients in making the right choices to fit their unique needs. Role Description This is a full-time, on-site role for a Licensed Customer Service Representative located in Chicago, IL. The Customer Service Representative will be responsible for managing customer inquiries, providing support, and ensuring customer satisfaction. Daily tasks include handling customer service calls, addressing customer concerns, resolving issues efficiently, and maintaining a high level of customer experience. Qualifications Proficiency in Customer Service, Customer Support, and Customer Satisfaction Experience in managing and enhancing the Customer Experience Excellent communication and interpersonal skills Ability to handle stressful situations and resolve conflicts professionally Knowledge of insurance products and services is a plus Active insurance license and compliance with all local and state regulations High school diploma or equivalent; higher education is a plus

We seek a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be our client's first point of contact, providing exceptional service and support. You will use your communication skills to address questions, resolve issues, and enhance customer satisfaction. The ideal candidate will be adept at analyzing customer needs and delivering tailored solutions in a fast-paced environment. Responsibilities Respond to customer inquiries via phone, email, or chat promptly and professionally. Provide accurate information regarding products and services to clients. Analyze customer concerns and provide practical solutions to enhance their experience. Maintain a high level of phone etiquette while managing multiple calls. Document interactions with clients accurately in the system for future reference. Collaborate with team members to improve service delivery and client satisfaction. Participate in training sessions to stay updated on product knowledge and customer service techniques. Organize and maintain digital client files. Verify accuracy of quotes, proposals, binders, policies, and correspondence Handle phone reception, client interactions, and document transmission to clients/insurers Researching forms for coverage questions Requirements Unless you have the skills outlined below, you will not fit our firm well. Valid CA Property and Casualty insurance license 3+ years in Property Casualty insurance agency 3+ years in commercial lines insurance Knowledge of Acord insurance forms for commercial lines Experience with admitted and non-admitted carrier procedures Strong verbal and written communication skills Excellent organizational and documentation abilities Proficient in MS Word, Excel, Outlook, Adobe Acrobat, and Skype/MS Teams Valid CA Property and Casualty insurance license Must have references Experience with NowCerts agency management system and claims-made policy forms a plus. Join our team and contribute to creating memorable experiences for our customers! Pay: $25.00 - $40.00 per hour Expected hours: 25 - 40 per week Benefits: Flexible schedule Paid time off Work from home Shift: 8-hour shift Experience: Commercial Lines Insurance: 3 years License/Certification: CA Property and Casualty Insurance License Ability to Commute: El Cajon, CA 92021 (Required) Work Location: Hybrid remote in El Cajon, CA 92021

The Customer Service Representative/Account Manager is responsible for communication with customers, entering orders and performing a variety of additional activities to facilitate an excellent customer experience while supporting Sales, Production and Shipping operations in order to maintain and grow sales within their assigned accounts. Organizational Alignment: •Reports to the Customer Service Manager •Participates as a member of the Account Management Business Area Team (BAT) •Fosters close, cooperative relationships with all team members and internal customers Our Culture: At StandFast we expect all employees to instill our vision and core values into their everyday tasks. As we have grown as a company, we pride ourselves on our long-standing family dynamic that has helped us build a best place work environment. With you as part of our team, we can continue to grow as a company by living out our vision and core values. Position Responsibilities: •Assist Sales team by maintaining accounts and developing strong customer relationships to support and promote current and future business opportunities •Develop strong, internal working relationships to support and promote efficient, timely, and accurate response to customer's expectations while following company processes and procedures •Works with Sale and Finance Teams to set up new accounts and update existing accounts •Communicate with customers regarding order status, estimates and quotations, order changes and confirmations, as well as any complaints or questions •Assists in resolving product/service problems by clarifying the customer's complaint; explaining the best solution to solve the problem, expediting correction/adjustment and following up to ensure resolution •Data entry on workflow requests for quoting and samples when necessary •Ensure accurate pricing for invoicing on all order processing and miscellaneous charges •Pricing authority on reorders within guidelines of initial pricing •Maintain accurate specs, pricing and customer files throughout company software (Amtech, IQ, Workflow, SharePoint, etc.) •Project manager on all new items by facilitating new item meetings, assist in gathering approvals, final CADs, spec accuracy, purchasing of materials and order processing •Purchase necessary materials or supplies from vendors on a timely basis to be used in production with accurate files and product information •Process orders on a timely basis while performing necessary quality checks for accuracy on both new and repeat items •Works with production staff while utilizing Amtech and CTI to achieve on time customer deliveries •Analyze customer warehouse programs and usage to ensure availability and min/max levels •Communication and information liaison between Sales and Production with support of all other internal departments Knowledge, Skills and Attributes: •Understands and can communicate the package design, production and shipping process. •A problem solver •Ability to perform math functions including working with fractions and decimals •Proven ability to assimilate new information quickly •Capable of and enjoys project management in a fast pace environment •Advanced listening and questioning skills •Advanced oral and written communication skills •Strong organization and time planning skills, including follow-up •Extremely detail-oriented •A team player who is comfortable in a collaborative work environment •Patient and versatile in being able to adapt to many situations while maintaining composure even in difficult situations •People oriented with the ability to build relationships quickly founded on integrity and trust •Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) Education/Experience: •High School diploma or equivalent is required; college and/or Sales or Customer Service coursework preferred •Minimum of 2+ years of customer service / customer relations experience •Superb customer service, computer and administrative skills as well as excellent verbal and written communication skills •Knowledge of the manufacturing process is highly preferred; corrugated manufacturing is a plus •Amtech knowledge is greatly preferred The proposed salary range for this position is $60,000-$75,000

We have partnered with a growing manufacturer, who is seeking a Customer Service Representative to join their team. This role is responsible for managing orders from the sales team, ensuring accuracy, efficiency, and seamless communication between departments. The ideal candidate is highly organized, detail-oriented, and committed to providing excellent customer service. Customer Service Representative Responsibilities: Process and manage orders received from the sales team, ensuring accuracy and timely fulfillment Serve as the primary point of contact for order inquiries, status updates, and issue resolution Coordinate with production, shipping, and logistics teams to ensure smooth order processing Maintain detailed and accurate records in the company's ERP system Handle customer communications via phone and email, providing professional and timely support Work closely with sales and operations to address any order-related concerns Assist with inventory checks and product availability updates Customer Service Representative Requirements: 1+ years of customer service or order management experience (manufacturing industry preferred) Proficiency in CRM Strong communication skills and ability to collaborate with multiple teams High attention to detail and problem-solving skills Ability to multitask and work in a fast-paced environment If you thrive in a collaborative environment and have a passion for delivering excellent customer service, we'd love to hear from you! Thank you, Ashly Wheatland Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.

Our client, a growing Distribution firm, located in the Northern suburbs of Chicago seeks a temporary-to-full time Data Entry Clerk to support the Customer Service department. The Data Entry Clerk is primarily responsible for entering customer orders into the systems. Additional responsibilities will include reviewing and processing orders via email, navigating multiple systems at a given time, filing paperwork, and scanning. Job Responsibilities Provides organizational support to business operations by performing tasks such as data entry, research, navigating through multiple systems and working on dual monitors Corrects errors that result from customer orders and communicate with internal departments to expedite shipping Handles data entry change requests Compares data entered with source documents Perform additional projects as needed Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Established by Jeffrey Weiner, The JW Agency LLC located in Northbrook, Illinois is an independent, full-service, all lines agency, providing insurance, risk management, and business consulting services to our clients across the country, in all 52 states with a focus on the commercial insurance segment. The business model crosses several industries including Foodservice and Restaurants, Health Care, Distributors and Manufactures, Retail, Automotive, and all categories of Small Businesses. Role Description We are seeking a full-time Customer Service Representative Assistant who will work closely with our two existing, long-tenured Account Managers, servicing our existing Commercial Clients, as well as new clients. The Assistant will be responsible for providing support to our team members and clients, while delivering excellent customer service. Qualifications Prior Commercial Insurance Experience who is currently Licensed in the state of Illinois (Insurance Producer License - Property and Casualty). Familiarity/Experience with AMS360 Agency Management System Bachelor's degree Analytical Skills Communication and Customer Service skills Strong attention to detail and problem-solving abilities Ability to work well in a team environment Key Responsibilities include Assists Account Managers with Servicing of Accounts Processing of certificates of insurance and evidence of property, and requesting additional insured/loss payee endorsements as needed Checking Policies and Endorsements for Accuracy Request Loss Runs, Pull Experience MOD Worksheets as needed Processes Claims and update Agency Management System with Claim Number, Adjuster Information and Miscellaneous Claim Correspondence. Utilize Agency Management System to Document Activities and Suspense, Assist with updating the system with accurate policy and customer information Processing of basic Bonds Process Auto ID Cards Follow-up with clients on Non-Payment Notices Assist with collecting audit information and following up on year-end audit What We Offer Hybrid career, a balanced work from home and from our Northbrook headquarters Average first-year earnings of at least $50K salary + year end performance based bonus Paid time off (vacation and personal/sick days) Group Health benefits 401k Retirement plan Exceptional training with experienced team members Opportunities for advancement and recognition as we promote from within Dynamic Team Environment: Our workplace thrives on a small vibrant team atmosphere. While this position is in office/remote, you will always have lots of support

Allstate Insurance: Maribel Marron is an insurance agency based out of 3101 W ARMITAGE AVE, Chicago, Illinois, United States. Role Description This is a full-time or part time on-site role for a Customer Service Sales Representative at Allstate Insurance: Maribel Marron in Chicago, IL. The Customer Service Sales Representative will be responsible for sales support, handling customer inquiries, resolving issues, providing product information, and processing transactions. Qualifications Customer service skills, Sales skills, and Communication skills Proficiency in handling customer inquiries and resolving issues Ability to provide product information and process transactions Attention to detail and organizational skills Strong computer skills and familiarity with CRM systems Ability to work in a fast-paced retail environment Previous experience in sales or customer service is a plus High school diploma or equivalent required Experience with Allstate preferred but not required

Galloway Consolidated Holdings, Inc., the parent company of Bema, Inc, Elite Extrusion Technology, Bema Digital Innovations and GCH Employee Leasing, Inc, is seeking an experienced Customer Service Representative with a proven track record in supporting a fast-paced organization. The Customer Service Representative (CSR) is responsible for assisting customers with inquiries, processing orders, resolving complaints, and providing information about products and services. The CSR ensures a positive customer experience by providing timely, accurate, and professional assistance. Responsibilities include, but not limited to: • Process customer orders, returns, or exchanges accurately. • Respond to customer inquiries via phone, email, chat, or in-person. • Handle billing inquiries and process payments, as required. • Work with warehouse and prepress personnel for order accuracy and timely shipment. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Manage backorder/out of stock items. • Follow up on order status with customer. • Track orders and packaging slips. • Prepare bill of ladings, warehouse shipment labels and billings each day. • Work with transportation companies to provide customer pickup and delivery dates. • Handle customer inquiries/complaints in a diplomatic, efficient, and knowledgeable manner. • Maintain a high level of product knowledge and stay updated on industry changes. Education and Experience: • MUST have at least 2 years of customer service experience in a manufacturing environment. • Experience using and ERP system such as SAP, Oracle, or MS Dynamics NAV - A PLUS. • MUST be proficient in Microsoft Word, Excel, and Outlook. • MUST have excellent communication skills and phone skills. • MUST be highly organized. • Experience processing digitally printed label, cartons or flexible packaging - A PLUS. • Direct experience supporting customers that purchase pouches, laminated films, and extruded films - A PLUS. Required Qualifications: • Able to take initiative and identify areas to streamline processes and implement improvements. • Mathematical skills are necessary for validation of estimates and billing. • Self-starter, ability to work independently. • Able to work well, have a strict attention to detail and be able to work accurately under pressure. • Ability to multi-task successfully. • Strong problem-solving talents. • Helps ensure all procedures for the company and the American Institute of Baking (AIB) are followed. Starting salary is estimated at $50,000/yr - $65,000/yr. and is based on, among other things, a candidate's experience, and qualifications. Bema offers a competitive compensation package including salary, bonus plan, paid vacation, 401K match and comprehensive health and life insurance options. Equal Opportunity Employer Candidates may be pre-screened with a phone interview and employment is subject to drug and background testing. RESUMES WITHOUT SALARY REQUIREMENTS WILL NOT BE CONSIDERED!!!

Who We Are: Integrated Medical Systems, Inc. (IMS), founded in 1994, is one of the leading national distributors within the alternate site market. We strive to continually exceed expectations by cultivating valued partnerships and delivering on our commitment to always put our customers first. We offer flexible rental and purchase options for a vast line of disposable and rental products specific to infusion, respiratory, enteral feeding, oncology, and cleanroom. People at IMS are innovative, dedicated, and experienced to enhance our customer's experience from start to finish. By joining us, not only will you be working alongside industry experts and thought leaders, but also with a company recognized for its dedication to employee growth and well-being. What We're Looking For: We are seeking a dedicated and empathetic customer service associate to deliver exceptional customer service and ensure a positive experience for our customers. As a liaison between IMS and our network of customers and vendors, you are the first point of contact and the embodiment of IMS' mantra “big enough to deliver, small enough to care”. How You'll Make an Impact: Answering & directing a multi-line phone system Directing and escalating issues to the appropriate channels Mailing invoices Respond to customer inquiries via phone and email in a timely and courteous manner Provide accurate information about products and services Process and manage orders, ensuring accuracy and timeliness Maintain detailed records of customer interactions & transactions Collaborate with team members and other departments to solve complex issues Candidates must be available to work on a rotating schedule Monday-Friday with shifts that will include (all posted times are in Central Time Zone): 7:30 AM - 4:00 PM 8:30 AM - 5:00 PM 9:30 AM - 6:00 PM What You Bring to the Table: Required Skills: Proven experience in a customer service role or support role Attention to detail Ability to work well in a fast-paced environment Excellent communication skills, both written and verbal Ability to remain calm under pressure Strong organizational skills High level of empathy & customer focus Strong conflict resolution skills Ability to multitask and manage time efficiently Positive attitude Team Player Exposure to Microsoft Office and Google Suite High School Diploma/GED Full professional fluency in English

The primary purpose of the Customer Service Representative I is to resolve all borrower inquiries on current mortgage loans received either via inbound/outbound calls. Work Schedule: Monday - Friday 9:30 a.m. - 6:00 p.m./CST with work from home on Monday & Friday. One Saturday per month required with eligibility for a monthly bonus program. Essential Duties and Responsibilities Responds to borrower inbound calls concerning their account, ensuring high quality service, adhering to productivity, and regulatory requirements. Researches customer issues and works towards resolution when needed. Updates servicing system with relevant notes/comments. Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume permits. Completes follow-up tasks to ensure customer satisfaction and resolution. Miscellaneous duties as assigned. Position Requirements Education High school diploma or equivalent required Experience General call center experience required Experience with loan servicing a plus Functional/Technical Skills Strong customer service skills Ability to problem-solving Ability to work in a fast-paced environment Ability to multi-task and manage time effectively Experience working with Microsoft Windows applications Benefits Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 10 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans. Environmental/Physical Demands Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency, we are committed to exceptional client service and long-term relationships. Position Overview: We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies, providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience, strong communication skills, and a passion for helping clients protect what matters most. Key Responsibilities: Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes. Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers. Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions. Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients. Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues. Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations. Qualifications & Skills: 2+ years of experience in personal lines insurance (Independent Agency experience preferred). Active Property & Casualty (P&C) License (preferred or willing to obtain). Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar). Strong customer service, problem-solving, and communication skills. Detail-oriented with the ability to multitask in a fast-paced environment. Familiarity with Illinois personal insurance market and carrier products is a plus. Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

MediTrans, LLC is a Coordinated Transportation Network (CTN) focused on delivering better health outcomes for members by eliminating barriers to healthcare. The company prioritizes member experience while balancing quality and cost to create safer, healthier communities. MediTrans operates a call center, dispatch operation, and quality network to support its mission. Role Description This is a full-time hybrid role for a Call Center Customer Service Representative at MediTrans, LLC. The role is located in Lafayette, LA with the option for some work from home. The Customer Service Representative will be responsible for providing support, ensuring customer satisfaction, and delivering a positive customer experience on a day-to-day basis. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience expertise Strong communication and interpersonal skills Ability to handle high-stress situations with professionalism Experience in a call center or customer service role Knowledge of transportation or healthcare industry is a plus High school diploma or equivalent

Amphenol (***************** is a Fortune 500 Company and one of the largest manufacturers of interconnect products in the world. We design, manufacture and market electrical, electronic and fiber optic connectors, coaxial and flat-ribbon cable, and interconnect systems. Customer Service Representative - Mesa, Arizona The primary responsibilities of this position include answering phone calls and emails, entering orders and quotes into the ERP system, collaborating with engineers and product specialists, providing information to customers (which will generate additional work), and offering technical support. The ideal candidate should have excellent verbal and written English skills, demonstrate a team-oriented attitude, and show a strong capacity for learning. This role is best suited for an independent, outgoing, and people-oriented individual who can work well under pressure. Performance will be evaluated based on established annual objectives as well as feedback from territory managers (sales representatives) and customers. There may be occasional requirements to work from home after hours using a provided laptop for order entry during peak periods. Additionally, there are opportunities for advancement into roles such as product specialist, product manager, or marketing manager. What does a Customer Service Representative do? · Responding to emails, answering calls and corresponding with internal and external customers · Preparing Quote, coordinating PCN with customers, forecast analysis and preparing book-to-ship estimates · Organizing and responding to email RFQ enquiries, orders and technical requests · Technical support and pricing management · Working with product managers, regional sales managers, and internal and external customers · Working with two major operation sites (China and India) for delivery schedules on customer orders · Analyzing customer forecasts and working closely with planning and sourcing teams · Other related duties as required · Some ad hoc tasks Aspect of Position: · Challenge of making the order budget each month · Satisfaction gained from meeting customer needs · Challenge keeping up with telephone calls and paperwork What you bring to the table • High proficiency with desktop operating systems • Microsoft Office computer experience • Organizational skills • Communication skills • Excellent command of the English language • Post-secondary education (diploma/degree) • Ability to work remotely from the team in Canada & travel there occasionally • 1 - 5 years of customer service experience • Knowledge of connector products or experience in electrical component industries - preferred • Solid Microsoft Excel skills - preferred • Experience with MRP systems - preferred Must provide legal eligibility to accept employment in the United States as required by the Immigration Reform and Control Act, providing documentation that you are a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C 1101(a)(20) and your satisfactorily completion of a drug test and background check prior to your start date.

This position requires employee to be in the office 3 days a week. This IS NOT a fully remote opportunity. Maintain customer accounts. Coordinate between the customer, vendors, and sales to ensure proper delivery to customer. Responsibilities include but are not limited to customer demand processing, record keeping PO and MRA processing. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) • Correspondence Reading. 10.0 Read correspondence from both internal and external sources. • Delivery Follow-up. 5.0 Monitor and/or report Company fill rate performance to delivery schedules. • Order Monitoring. 5.0 Monitor and verify the status of customer orders. • Order Reporting. 20.0 Prepare and/or deliver orders coverage, shipments, invoicing and other reports related to order processing. • Vendor Scheduling. 15.0 Arrange scheduling for vendors' production facility in order to meet delivery requirements. • Customer Relationships 10.0 Maintain customer relationships by interfacing with customer staff (engineering, purchasing, etc.) • Order Processing. 20.0 Process/fill orders and/or verify pricing and terms. • Inventory Planning. 5.0 Plan and document future inventory needs, policies and procedures. Plan levels of inventory required and ensure that replenishment techniques are executed properly. • Customer Inquires. 5.0 Respond to customer or potential customer requests for information and/or problem solving. • Non-Moving Inventory. 5.0 Indentify non-moving inventory items and arrange for disposal. POSITION QUALIFICATIONS Competency Statement(s) • Accountability - Ability to accept responsibility and account for his/her actions. • Accuracy - Ability to perform work accurately and thoroughly. • Communication, Oral - Ability to communicate effectively with others using the spoken word. • Communication, Written - Ability to communicate in writing clearly and concisely. • Customer Oriented - Ability to take care of the customers' needs while following company procedures. • Detail Oriented - Ability to pay attention to the minute details of a project or task. • Friendly - Ability to exhibit a cheerful demeanor toward others. • Interpersonal - Ability to get along well with a variety of personalities and individuals. • Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous. • Relationship Building - Ability to effectively build relationships with customers and co-workers. • Responsible - Ability to be held accountable or answerable for one's conduct. • Tactful - Ability to show consideration for and maintain good relations with others. • Tolerance - Ability to work successfully with a variety of people without making judgments. • Working Under Pressure - Ability to complete assigned tasks under stressful situations. SKILLS & ABILITIES Education: Bachelor's degree (or equivalent experience) Experience: 4+ plus year of experience with logistics background. Computer Skills: Word, Excel, SAP knowledge a plus The actual salary offered will be based on a number of factors including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. As a leader in the electronics industry, TDK Corporation of America offers everything from electronic components, materials and power supplies to factory automation systems, anechoic chambers, test systems and more. TDK is committed to technical excellence, steady growth and personal development. We value quality, customer service, positive attitudes, continuous improvement, and initiative! We provide competitive salaries and an excellent benefits package that includes medical, dental, life and disability insurance. We also offer a 401K plan with company match, a pension plan, paid time off, and more. TDK Corporation of America is an Equal Opportunity Employer.

Primary Responsibilities: Act as the face of Maxcess to customers Provide best-in-class customer service to internal and external customers, by managing the needs of the customer through all channels. Recommend best product based on customers' business application and technical requirements. Daily Responsibilities: Configure quotes and orders to customer specification within 1 hour of receipt Thoroughly communicate directly with customers, to ensure quote/order accuracy Collaborate efficiently with supporting departments, to provide accurate products to customers, meet customers' delivery time requirements, manage complaints and returns, and ensure timely invoice payments Educate customers about terminology and product offerings, to improve customer satisfaction Tactfully enforce company policies to external customers (customer-incurred fees, units on hold limits, etc) Proactively ensure that customer-specific requirements are documented and current Identify trends in customer satisfaction and dissatisfaction, and communicate with management and field sales (Technical Support Managers) as needed Cultivate an environment of collaboration, open communication, and accountability Promote waste minimization, energy conservation, and other efforts to meet environmental objectives Other duties as assigned to meet departmental and company objectives Candidate Requirements Bachelor's degree from four-year college/university in business, sales, or engineering, and minimum two years' experience acting as a customer service representative OR GED/high school diploma with a minimum of four years' experience acting as a customer service representative Willingness to undergo 12-24moh training period, and to constantly learn new processes, terminology, and products Position located in Eureka, MO or Meadows of Dan, VA Ability to wear personal protective equipment (if entering designated manufacturing areas)-safety shoes, safety glasses, hearing protection, etc. Hybrid office/work from home opportunity following initial onboarding period