Enterprise Information Services Jobs

Some reasons why our team loves working at Omicron: We build cutting-edge technology that is literally changing how the world consumes online content. We get to collaborate with really smart, interesting people every day. Omicron rewards its team with really fun company events. JOB SUMMARY: We are seeking a full-time Customer / Technical Support employee who is customer-focused, motivated to learn, and is currently (or willing to be) trained in social media engagement. The environment in our Customer / Technical Support Center is casual, fun, and fast-paced. As the ideal candidate, you will have prior experience in a customer / technical support help desk environment and be able to clearly explain advanced technical issues to customers in a friendly, clear, and concise manner. In this role you will need to reference resources within and outside of the company. RESPONSIBILITIES: Provide billing, account, Usenet, VPN, and software support through tickets, phone, and live chat to ensure comprehensive assistance to customers in both Dutch and English. Deliver customer and technical support, maintaining a high standard of professionalism and efficiency in addressing customer inquiries and issues. Escalate complex issues within committed time frames to ensure swift resolution and customer satisfaction. Communicate effectively and follow up with customers of varying levels to provide continuous support and ensure their needs are met. Proactively identify potential problems, troubleshoot issues, and make recommendations regarding solutions to enhance customer experience and prevent future challenges. EXPERIENCE: Prior customer service experience in a technical support role, demonstrating the ability to assist customers with issues and resolve complex problems. Proficiency in technical troubleshooting and problem-solving, showcasing the capability to convey technical issues to various customer levels and resolve them effectively. Extensive experience with Windows-based systems and software. Familiarity with using social media platforms and associated tools, highlighting the ability to engage with customers through these channels and provide support. REQUIRED PERSONAL SKILLS: Customer-focused, working hard to assist customers to their satisfaction. Ability and willingness to adapt, resolve conflict, and take on additional roles as changes occur. Take initiative with excellent deductive reasoning and problem-solving skills. Excellent interpersonal/communication skills, both written and verbal. Organized with great time management and attention to detail. An ability to work both independently and as part of a team. An ability to prioritize and complete tasks accurately and make decisions within established guidelines and policies. Dedication and commitment to providing continuous service for the advancement of technology. Willing to provide quality, A+ service on public communication channels in a user-friendly manner. OTHER: Must be able to work some holidays and have a flexible schedule, including weekends and night shifts. Must be able to cover shifts when others are unavailable. This job description is not intended to be all-inclusive. Omicron Media, Inc. is an Equal Opportunity Employer. EOE/AA M/F/D/V If you are interested in this position with Omicron Media, Inc., please apply by visiting our website at ************************************************ If your experience and qualifications match our current needs, a member of our Recruitment team will contact you. We look forward to hearing from you! OMI321

Job Requisition ID # 25WD85305 French job description to follow!/La description de poste en francais se trouve plus bas! As Construction Customer Success Managers, we retain and expand Autodesk's construction-portfolio customers. Within Construction Customer Success, we ensure ongoing adoption of our cloud solutions, fulfill our customers' desired business outcomes, and build lasting relationships, ultimately driving revenue for our construction solutions. Reporting to the North American Manager of Customer Success for Architecture, Engineering, Owner, and Manufacturing (AEOM), you will be the strategic driver for product adoption and expansion within your assigned portfolio of customers. Responsibilities You will establish the desired outcomes of your customers and develop and manage a Customer Success Plan to achieve them You will onboard new construction customers with a focus on accelerating their time to value You will coordinate a variety and diverse range of tasks, topics, and customers You will seek areas to expand solution adoption (such as expanding your network within the account), and recommend best practices to optimize their post-purchase use You will maintain a high customer retention rate, coordinate with sales to ensure renewals, and identify expansion opportunities You will hold regular check-in calls, executive business reviews, webinars, and mentoring sessions with customers Track account health to identify churn risk and work to eliminate that risk Drive product usage and adoption of the Autodesk Construction Cloud (ACC) Develop a trusted advisor relationship with your customers and serve as an advocate for customer needs within the extended Autodesk team Share, propose and build best processes to allow our organization to grow You will be an Autodesk Construction evangelist and identify industry positive outcomes, required capabilities, and find relevant forums to increase awareness of construction services Minimum Qualifications At least 3 years of experience in a customer-facing, B2B role 4 Year Degree or equivalent experience Experience in Customer Success, Account Management or a client-facing role You will be fully remote with travel expected up to 35% Display sincere curiosity to understand one of the largest, most complex industries: construction Collaborative and open to multiple perspectives, work both independently and collaboratively to achieve outcomes Process-driven and organized Have a record of accomplishment, and demonstrated drive for achievement Experience with AEC workflows and awareness of BIM solutions focused on Construction Previous experience in the Construction Industry #LI-CL2 ------------------------------------------------------------------------------------------------------ Description du poste En tant que responsables de la réussite des clients dans le secteur de la construction, nous conservons et développons les clients du portefeuille de construction d'Autodesk. Au sein du service Construction Customer Success, nous veillons à l'adoption continue de nos solutions cloud, à l'obtention des résultats commerciaux souhaités par nos clients et à l'établissement de relations durables, ce qui permet de générer des revenus pour nos solutions de construction. Relevant du directeur nord-américain de la réussite des clients pour l'architecture, l'ingénierie, les propriétaires et la fabrication (AEOM), vous serez le moteur stratégique de l'adoption et de l'expansion des produits au sein du portefeuille de clients qui vous est assigné. Responsabilités Vous définissez les résultats souhaités par vos clients et élaborez et gérez un plan de réussite client pour les atteindre Vous intégrerez de nouveaux clients dans le secteur de la construction en mettant l'accent sur l'accélération de la valeur ajoutée Vous coordonnerez une variété et une diversité de tâches, de sujets et de clients Vous rechercherez des domaines permettant d'étendre l'adoption des solutions (par exemple en développant votre réseau au sein du compte), et vous recommanderez les meilleures pratiques pour optimiser leur utilisation après l'achat Vous maintiendrez un taux élevé de fidélisation des clients, coordonnerez les ventes pour assurer les renouvellements et identifierez les opportunités d'expansion Vous organiserez régulièrement des appels de contrôle, des revues de direction, des webinaires et des séances de mentorat avec les clients Vous suivez l'état des comptes afin d'identifier les risques de désabonnement et vous vous efforcez d'éliminer ces risques Favoriser l'utilisation des produits et l'adoption d'Autodesk Construction Cloud (ACC) Développer une relation de conseiller de confiance avec vos clients et défendre les besoins des clients au sein de l'équipe Autodesk élargie Partager, proposer et construire les meilleurs processus pour permettre à notre organisation de se développer Vous serez un évangéliste d'Autodesk Construction et identifierez les résultats positifs de l'industrie, les capacités requises et trouverez des forums pertinents pour accroître la sensibilisation aux services de construction Qualifications minimales Au moins 3 ans d'expérience dans un rôle B2B en contact avec la clientèle Diplôme de 4 ans ou expérience équivalente Expérience dans le domaine de la réussite des clients, de la gestion des comptes ou dans un rôle en contact avec les clients Vous travaillerez à distance et serez amené à voyager jusqu'à 35% Vous faites preuve d'une curiosité sincère pour comprendre l'un des secteurs les plus vastes et les plus complexes : la construction Collaboratif et ouvert à de multiples perspectives, vous travaillez à la fois de manière indépendante et en collaboration pour atteindre les résultats Vous êtes axé sur les processus et organisé Vous avez des réalisations à votre actif et vous faites preuve d'une volonté de réussite Vous avez de l'expérience dans les flux de travail AEC et connaissez les solutions BIM axées sur la construction Vous avez une expérience préalable dans le secteur de la construction #LI-CL2 Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us! Benefits From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting ****************************** Salary transparency Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $83,900 and $144,760. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: ************************************** Equal Employment Opportunity At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law. Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: ******************************************************** Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).

IT Management Corporation was established in 2009 as a new generation IT solution provider focusing on sustainability, network conversion, and business alignment. We're a highly qualified and professional voice and data network consulting and service organization. Our telecom division, 101VOICE, is dynamic, fast-growing service provider in Unified Communication as a Service market. Our innovative solutions are transforming the way SLED approach telecom. We're looking for a highly motivated and results-driven Sales Development Representative to join our team and help drive our growth. Job Description The Sales Development Representative (SDR) for our telco division, 101VOICE, is responsible for: Prospecting and identifying potential customers through various channels, including cold calling, email outreach, and social media platforms. Qualifying leads and scheduling meetings between prospects and Account Executives. Conducting thorough research on target companies and decision-makers to personalize outreach efforts. Developing and maintaining a robust pipeline of qualified leads to support the sales team's revenue goals. Collaborating with marketing teams to align on lead generation strategies and campaigns. Utilizing CRM systems to accurately track all prospecting activities and maintain up-to-date records. Achieving and exceeding monthly quotas for qualified opportunities and scheduled meetings. Participating in regular team meetings to share best practices, discuss challenges, and contribute to the improvement of sales processes. Staying informed about industry trends, competitor offerings, and the company's products/services to effectively communicate value propositions to prospects. Handling objections professionally and finding creative ways to engage potential customers. Providing feedback to the sales and product teams based on prospect interactions to improve offerings and sales strategies. Continuously refining outreach techniques and messaging to optimize response rates and engagement. The successful candidate possesses the talent and skill to persuade prospects to meet. We are looking for the best of the best; someone with a phenomenal work ethic, a contagious personality with a can-do attitude. Qualifications Self-motivated, self-driven, and results-oriented with a strong sense of urgency Excellent interpersonal and communication skills, with the ability to build rapport quickly Strong sense of ownership and accountability in meeting and exceeding goals Ability to thrive in a fast-paced, high-intensity, and high-activity environment Self-management skills with the ability to work independently, as well as collaborate within a team Prior experience in sales; experience with cold calling and/or lead generation a plus Bachelor's degree in Business, Marketing, Communications, or related field preferred Proficiency in CRM software, preferably Salesforce or HubSpot Excellent time management skills and ability to prioritize multiple tasks effectively Strong research skills with the ability to gather and analyze information about potential clients Resilience and persistence in the face of rejection and objections Adaptability to changing market conditions and sales strategies Proficiency in Microsoft Office suite, particularly Excel for data analysis and reporting Excellent written communication skills for crafting compelling emails and social media messages Ability to learn and articulate complex product/service offerings quickly and effectively Additional Information All your information will be kept confidential according to EEO guidelines. Core Competencies: Exceptional organizational and multitasking skills. Excellent written and verbal communication skills, with a customer-focused mindset. Ability to adapt quickly to changing priorities and thrive in a fast-paced environment. Meeting or exceeding all required daily prospecting activity standards.

Job Requisition ID # 25WD86720 At Autodesk we are looking for a creative and business-focused Business Development Executive to promote, position and secure Consulting Services with our Enterprise and Mid-Market Customers. Reporting to our Geo Senior Director of Technical Advisory, you will lead the identification, qualification and creation of compelling Consulting Service proposals to secure strategic consulting business. You must be passionate about driving transformational customer outcomes and business for Autodesk. You have a talent for nurturing customer relationships and are comfortable engaging across all levels of the customer organization. You bring experience in professional services sales and delivery, collaboration (internally and externally) and the ability to position services and solutions with measurable results/outcomes. We support hybrid or remote hiring. Responsibilities Create opportunities for growth within customer/industry portfolios Create strategic, comprehensive business development plan to achieve growth and increase market share Identify target markets, whitespace opportunities, develop leads and directly prospect into those accounts Deliver transformation program proposals with compelling customer value and outcomes, aligned with Autodesk offerings and capabilities Develop customer sponsor and partner relationships and maintain communication channels Align with Business Development peers in other GEOs to ensure best practices and shared insights Develop relationships with important industry partners, clients, and decision-makers: Experience establishing communication and engagement with prospects is the main focus in this role. You will engage with main decision makers, maintain open lines of communication, and foster relationships that encourage repeat business and referrals Become a strategic partner and subject matter expert for Sales and Technical Advisory leadership teams during pre-sales phases of the engagement Partner with sales, technical sales and business development teams on account strategies and opportunities Use Customer Success processes and best practices to ensure Autodesk customers are provided with solutions while ensuring return on investment for both parties Collaborate with other Autodesk Technical Advisory leaders to ensure excellent professional services for partners worldwide Work with executives and major customers. Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to our organization Minimum Qualifications Bachelor's degree in a relevant technical field such as Engineering or Computer Science (or equivalent) Business degree or equivalent qualification Commercial and sales success 10+ years of experience in accountability and responsibility for leading digital transformation consulting projects within a global professional services organization 10+ years of experience developing close working relationships with enterprise account sales teams and other departments History of meeting targets is important. You are motivated by results. Understanding of customer and market dynamics: You will need to have a understanding of customer needs, market trends, and competitive landscape in the industry Dealing with all levels of the customers' organizations, negotiating win-win solutions, ensuring customers are over-satisfied with the performance Excellent English verbal and written communication skills The position may include up to 50% travel #LI-DNI Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us! Benefits From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting ****************************** Salary transparency Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $148,200 and $239,800. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: ************************************** Equal Employment Opportunity At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law. Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: ******************************************************** Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).

Job Requisition ID # 25WD85714 The work we do at Autodesk touches nearly every person on the planet. By creating software tools for making buildings, machines, and even the latest movies, we influence and empower some of the most creative people in the world. As a Principal Machine Learning Developer with a focus on model optimization, you will play a critical role ensuring high performing models that enable our customers imagine, design, and make a better world. You are an experienced Machine Learning Engineer who is passionate about solving problems and building things. You are excited to collaborate with AI researchers to implement generative AI features in Autodesk products. You will report to a research manager in the Autodesk AI Lab team within Autodesk Research. We are a global team, located in London, San Francisco, Toronto, and remotely. For this role we support both in-person, hybrid, and remote work. Responsibilities Optimize new and existing ML models deployed in Autodesk software Quantize, distill, and prune large-scale models and evaluate their efficiency and effectiveness Utilize methods such as model compilation, PEFT and others to deliver and serve models rapidly Experiment with various techniques to analyze as well as optimize throughput, latency and efficiency of productionized models Optimize models for maximum utilization of compute resources Evaluate and integrate new promising methods from recent AI/ML literature for faster inference Present results to collaborators and leadership Minimum Qualifications BSc or MSc in Computer Science, or equivalent industry experience 3+ years of professional experience in training, deploying and optimizing large and/or generative models 8+ years proficiency with modern deep learning techniques (e.g. Network architectures, regularization techniques, learning techniques, loss-functions, optimization strategies, etc.) as well as frameworks (e.g. PyTorch, Lightning, Ray etc.) Experience and intuition for optimizing inference performance for large-scale deployments Experience debugging production distributed systems Experience in end-to-end deployment and maintenance of ML Models on cloud services and architecture (e.g. AWS, Azure) Excellent written documentation skills to document code, architectures, and experiments Preferred Qualifications Experience scaling ML training and data pipelines Knowledge of Triton/CUDA programming Experience with FlashAttention and other SOTA optimization methods Knowledge of the design, manufacturing, AEC, or media & entertainment industries Experience with Autodesk or similar products (CAD, CAE, CAM, etc.) Publications in conferences such as MLSys, NeurIPS, etc. At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law. Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.

Are you passionate about helping others create unforgettable travel experiences? As a Remote Planning Consultant, you'll work with clients to plan and book their perfect getaways, whether it's an exhilarating cruise adventure or a relaxing resort vacation. With your expertise and enthusiasm for travel, you'll design personalized itineraries that cater to each client's unique preferences. This fully remote role allows you to work from anywhere with a WiFi connection, giving you the flexibility to build a rewarding career while embracing your love for exploration. In this role, you'll provide exceptional service, helping clients navigate every aspect of their journey. Whether you're an experienced travel planner or looking to enter the industry, we offer comprehensive training and mentorship to ensure your success. Key Responsibilities: Consult with clients to understand their travel preferences, including destinations, cruises, and vacation packages. Research and recommend cruises, resorts, activities, and other vacation options. Create and deliver tailored itineraries and vacation plans. Book travel arrangements, including cruises, flights, accommodations, tours, and car rentals. Provide clients with travel advice, tips, and destination insights. Address customer inquiries and resolve issues before, during, and after travel. Stay informed about travel industry trends, including promotions, deals, and destination updates. Build and maintain strong client relationships to encourage repeat and referral business. Qualifications: Experience in travel planning, sales, or customer service (preferred but not required). Knowledge of cruise lines, resort destinations, or vacation planning is a plus. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Self-motivated with the ability to manage your time effectively. Familiarity with booking platforms and travel tools (training provided). Passion for travel and creating memorable experiences. Access to a reliable internet connection. Benefits: Work from anywhere with a flexible schedule. Competitive commission-based compensation. Training and mentorship to grow your skills as a travel professional. Access to exclusive travel discounts and perks. Join a supportive community of like-minded travel enthusiasts. If you're ready to help others set sail on incredible journeys while building an exciting career in travel, we'd love to hear from you! Apply today to start your path as a Remote Planning Consultant. .

This position is responsible for developing account plans for new and/or existing accounts. Prospects new customers and new business at existing customers and close full solution sales to corporate customers. Location: remote based role, candidate must live in or be close to assigned territory. The assigned territory would cover TX. Products: Tax and Trade About the Role: In this opportunity you will: Prospecting: Prospecting is a must. Actively seek out new business opportunities with both new and existing customers to build a strong sales pipeline. Keep your sales pipeline clean and up to date, aiming for 3-4 times coverage of your sales targets on a monthly and quarterly basis. Account Management: Handle a list of major accounts (companies with revenues of $500M+), leading the entire sales process through account planning, to include initial contact, account planning, deal closing to renewal. Sales Goals: Meet or exceed your revenue targets. Cross-functional Collaboration: Work closely with other teams within the organization to tailor our solutions to address the customer needs. Relationship Building: Establish and maintain strong relationships with key decision-makers and stakeholders, understanding their challenges and demonstrating how our solutions can address them. Salesforce Maintenance: Regularly update our CRM system (salesforce.com) to maintain accurate records of your sales activities and to provide reliable sales forecasts. Engage in direct client meetings either in person or via platforms like MS Teams. About You: You're a fit for the role if you have: Proven ability to sell complex software solutions to large enterprises (revenues of $500M+), using a consultative and value-based approach. Must be a self-starter comfortable with ambiguity and possess a growth mindset, capable of managing change effectively. Experience selling to C-level executives applying a solution selling approach and the ability to identify business challenges and impact to their business if they don't solve their challenges. Skilled in leading detailed sales processes involving various stakeholders. Strong commitment to the company's mission, with a deep understanding of artificial intelligence and its applications in enhancing legal department operations. Enthusiastic about prospecting and able to manage the entire sales cycle independently from initiation to closure. Ability to work well with teams across different departments (such as marketing, product, and legal) to achieve shared objectives. Eager to help refine sales strategies, enhance the sales team culture, improve the company's value proposition, and develop sales tools to boost overall success. College degree preferred with a minimum of 7 years direct field sales experience (sales experience in the corporate sector preferred) with proven, exemplary track record of sales quota over achievement. Ability to develop and execute an account plan. Able to work from home office and travel to customer locations. 25-50% travel required. #LI-TK1 What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking. Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $178,500 - $331,500. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close . Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on ***************************

Service Delivery Analyst, Government - Court Management Solutions Are you an experienced business analyst who is ready to take on the challenge of collaborating with stakeholders & delivering value-added professional services for client facing engagements? This could be the right job for you. This role works alongside the Engagement Manager, Solutions Engineer, and other members of Thomson Reuters Court Management Solutions (CMS) for successful delivery of the end-to-end software solution for our clients. Analyzing requirements, configuring the C-Track solution, participating in data migration activities and provide customer facing training are key functions of this role. About the Role: In this opportunity as Service Delivery Analyst, you will: * With the Service Delivery Manager, support service delivery with assigned clients using C‑Track and Case Center solutions in a production environment, providing stabilization services and ongoing production support. * In partnership with client stakeholders and other internal operating disciplines, be responsible for executing, managing, and delivering on service level agreements with assigned client(s). * Provide direct support to customers when required and develop/maintain positive customer relationships. * Be accountable for customer satisfaction within assigned client(s). * Analyze and use judgment in recommending methods and techniques for obtaining solutions. * Serve, along with the Service Delivery Manager, as a conduit between client and the internal operations and software development team. * Complete tasks with input from the Service Delivery Manager. (Work is project-oriented and day-to-day tasks must be defined by the employee with guidance from the Service Delivery Manager.) * Provide feedback to Service Delivery Manager on common customer concerns and ideas for resolution. * Ensure the company is represented in every customer contact in a manner consistent with the Thomson Reuters brand. * Required to provide on-call support based on client needs, following a rotating schedule. * Travel to client sites may be required to support project activities, training, and go-lives. About You: You're a fit for the role of Service Delivery Analyst if your background includes: * Bachelor's Degree in a Business Management, Information Systems Management, or related field is required. * 3+ years of experience resolving technical issues in a customer service environment is required. * Candidates must be able to work within West Coast or Central time zones. * Strong working knowledge of the Microsoft Office Product Suite. * Strong customer service skills in an remote working environment. * Excellent communication skills, including the ability to comfortably and confidently present to groups. Must have the ability to communicate complex information in a concise, logical manner. * Ability to interact professionally with a diverse group, including executives, managers, and subject matter experts and to facilitate consensus. * Ability to be highly organized with excellent analytic and troubleshooting/problem-solving abilities. * Ability to be quality focused, organized and deadline oriented. * Have a passion for learning and mastering complex system functionality and techniques quickly through instruction and self-training. The ability to flexibly adapt to a changing environment. * Possess the ability to gather and communicate technical details to and from relevant stakeholders. * Possess the ability to understand, articulate technical requirements, processes, and translate that information into technical documentation. * Demonstrate the ability to work independently as well as in a virtual team environment to successfully deliver service. * Experience with or understanding of judicial/court process is preferred, but not required #LI-VR1 What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: * Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. * Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. * Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking. * Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. * Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $70,000 - $130,000. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close 04/30/2025. Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on ***************************

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do We have an exciting opportunity for a temporary Order Management & Fulfillment Specialist to join our team! This role is at the center of Viasat's fulfillment operation, requiring a mix of technical, problem-solving, and interpersonal skills, contributing directly to the company's efficiency, profitability, and reputation! This role is responsible for ensuring timely and accurate processing of customer orders. The ideal candidate has strong organizational skills, the ability to multitask, and a customer-focused mindset. In this role, you will: Order Processing & Management: Accurately enter, review, and process customer orders while ensuring all necessary details are verified for correctness. Customer Communication: Serve as the main point of contact for order inquiries, providing updates on order status, tracking, and issue resolution to our internal customers. Issue Resolution: Identify and resolve order-related issues in a timely and efficient manner. Process Improvement: Continuously seek ways to improve order processing workflows, optimize efficiencies, and enhance customer satisfaction. Cross-functional Collaboration: Work closely with account managers, accounting, logistics, planning, and contract teams to ensure seamless order fulfillment and invoicing. Documentation & Reporting: Maintain accurate records of orders and generate reports as needed for internal stakeholders. The day-to-day How You Will Use Your Skills: Attention to Detail & Organization: Carefully review orders for accuracy, ensuring that all information (pricing, product availability, customer details) is correct before processing. Problem-Solving & Critical Thinking: When issues arise, quickly identify the root cause and implement solutions to minimize disruption. Communication & Collaboration: The role requires constant interaction with internal teams to clearly communicate order statuses, resolve issues, and provide internal stakeholders with timely updates. Technical Proficiency: Utilizing Oracle and SAP create sales orders, track order progress, generate reports, and optimize fulfillment workflows. Time Management & Multitasking: With multiple orders, priorities, and deadlines to manage, the candidate will need to balance tasks efficiently, ensuring that urgent and high-priority orders are processed without delay. Process Improvement: Identify inefficiencies in the order fulfillment process to contribute to continuous improvements that enhance speed, accuracy, and customer experience. What you'll need 2+ years of experience in order management, fulfillment, logistics, or a related role Proficiency in ERP system and CRM software (Oracle or SAP preferred) Strong attention to detail and ability to manage multiple priorities in a fast-paced environment Experienced in Excel with the ability to extract, organize and interpret data Effective communication and problem-solving abilities will be essential for collaborating with teams and resolving order-related issues efficiently. Open to working remote or in one of our offices in Carlsbad, CA, Tempe, AZ or Duluth, GA. US citizenship is required What will help you on the job Bachelor's degree in business, supply chain, logistics, or a related field (preferred) Strong attention to detail Excellent organizational skills to ensure accurate order processing and timely fulfillment. #LI-BBS Salary range $28.37 - $44.71 / hourly. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $35.1 - $52.88/ hourly At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at ************************************ EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here. 2+ years of experience in order management, fulfillment, logistics, or a related role Proficiency in ERP system and CRM software (Oracle or SAP preferred) Strong attention to detail and ability to manage multiple priorities in a fast-paced environment Experienced in Excel with the ability to extract, organize and interpret data Effective communication and problem-solving abilities will be essential for collaborating with teams and resolving order-related issues efficiently. Open to working remote or in one of our offices in Carlsbad, CA, Tempe, AZ or Duluth, GA. US citizenship is required How You Will Use Your Skills: Attention to Detail & Organization: Carefully review orders for accuracy, ensuring that all information (pricing, product availability, customer details) is correct before processing. Problem-Solving & Critical Thinking: When issues arise, quickly identify the root cause and implement solutions to minimize disruption. Communication & Collaboration: The role requires constant interaction with internal teams to clearly communicate order statuses, resolve issues, and provide internal stakeholders with timely updates. Technical Proficiency: Utilizing Oracle and SAP create sales orders, track order progress, generate reports, and optimize fulfillment workflows. Time Management & Multitasking: With multiple orders, priorities, and deadlines to manage, the candidate will need to balance tasks efficiently, ensuring that urgent and high-priority orders are processed without delay. Process Improvement: Identify inefficiencies in the order fulfillment process to contribute to continuous improvements that enhance speed, accuracy, and customer experience.

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do We are thrilled to announce an exciting opportunity for a Sr. Procurement Specialist to join our dynamic team in Carlsbad, CA! This hybrid role offers the unique blend of working collaboratively within our Carlsbad office and the flexibility of remote work. As part of Viasat's Global Operations team this position will support Viasat's Aviation and Enterprise business segments by providing Procurement and Sourcing support to ensure delivery of the necessarily hardware and services to bring world-class inflight Wi-Fi to Commercial and Business Aviation customers. The day-to-day Generate and issue purchase orders, follow up on open orders, expedite requests to supplier via phone/email to ensure timely receipt of material(s) to support internal & customer demand requirements. Purchase order problem resolution, including administration of purchase order change orders, receiving issues, A/P issues and material returns. Collaborate and connect with engineering, program managers, finance, human resources, manufacturing, compliance managers, quality assurance, and other supply chain departments. Regularly meet with key internal stakeholders to understand their needs, perform research. Continually supervise suppliers within assigned areas to achieve procurement targets in price, delivery, and quality. Facilitate process improvement/change initiatives. What you'll need 3-5+ years of demonstrated ability as a supply chain, procurement or related experience in an entrepreneurial, high-tech environment. Bachelor's degree or equivalent experience in Supply chain. Must have excellent communication skills, including verbal, written, and presentation skills, including the ability to present to Senior Leadership. Will need to successfully interact with peers and all levels of management within the organization Skilled user of Microsoft Office suite of business software is required: Word, Excel, and Power Point. Positive, can-do attitude that's willing to work hard & have fun along the way! Ability to travel up to 10%. US government position. US citizenship required. What will help you on the job Experience with FAA and ISO 9100 requirements. Experience with different types of design, development, and supply agreements. Experience with supplier relationship management within a low volume, high mix environment. Experiencing in outsourcing technologies and leading turn-key programs. Experience with ERP systems, Oracle, SAP or similar, and/or P2P systems, such as Coupa or similar. Experience with PLM, Agile or similar. Salary range $73,000.00 - $115,000.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $90,500.00- $135,500.00/ annually At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at ************************************ EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here. 3-5+ years of demonstrated ability as a supply chain, procurement or related experience in an entrepreneurial, high-tech environment. Bachelor's degree or equivalent experience in Supply chain. Must have excellent communication skills, including verbal, written, and presentation skills, including the ability to present to Senior Leadership. Will need to successfully interact with peers and all levels of management within the organization Skilled user of Microsoft Office suite of business software is required: Word, Excel, and Power Point. Positive, can-do attitude that's willing to work hard & have fun along the way! Ability to travel up to 10%. US government position. US citizenship required. Generate and issue purchase orders, follow up on open orders, expedite requests to supplier via phone/email to ensure timely receipt of material(s) to support internal & customer demand requirements. Purchase order problem resolution, including administration of purchase order change orders, receiving issues, A/P issues and material returns. Collaborate and connect with engineering, program managers, finance, human resources, manufacturing, compliance managers, quality assurance, and other supply chain departments. Regularly meet with key internal stakeholders to understand their needs, perform research. Continually supervise suppliers within assigned areas to achieve procurement targets in price, delivery, and quality. Facilitate process improvement/change initiatives.

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do We are thrilled to announce an exciting opportunity for a Senior Mission Assurance Engineer to join our dynamic team in Tempe, AZ! This hybrid role offers the unique blend of working collaboratively within our Tempe office and the flexibility of remote work. The Senior Mission Assurance Engineer oversees mission assurance processes and activities for government and commercial space systems. The role involves ensuring the reliability, safety, and quality of space missions from design through launch and operational phases. This candidate is responsible for managing and integrating mission assurance policies, risk assessments, quality assurance, and compliance across multiple organizations, programs, and contractors to meet mission requirements and mitigate risks. The day-to-day Leads, implements and institutionalizes mission assurance initiatives and provides proactive and pragmatic mission assurance engineering support as part of an integrated project team. Lead mission assurance planning and execution for satellite and space related missions from concept through operations. Develop, implement, and monitor mission assurance policies, plans, and procedures in collaboration with NASA, DoD, and commercial partners and serve as the primary interface for mission assurance issues between internal and external stakeholders. Evaluate design, manufacturing, testing, and operational processes to ensure compliance with mission assurance standards and risk mitigation strategies. Conduct technical reviews, risk assessments, failure analyses, and corrective actions to ensure mission safety and performance. Coordinate with systems engineering, quality assurance, safety, and reliability teams to identify potential mission risks and develop mitigation plans. Review contractor mission assurance plans and performance metrics to ensure compliance with established criteria and mission objectives. Lead activity in developing suppliers of electrical components and assemblies early in the development cycle to prevent component issues and improve performance of product development efforts. Assuring the quality of software engineering and test verification activities, and participating in software reviews. Provides Supply Chain Management organization technical guidance to ensure that parts being procured match supplier capability and ensures that supplier quoted costs are reasonable based on technology, customization and required screening/testing. Lead failure investigations, anomaly resolution, and root cause analysis, ensuring lessons learned are integrated into future missions including chairing Program Material Review and Failure Review Boards. Oversee qualification and acceptance testing for spacecraft hardware, systems, and launch vehicles. Provide regular updates and reports to senior leadership and stakeholders on mission assurance activities, risks, and performance. What you'll need Typically requires a bachelors degree or masters degree in engineering or a related technical discipline from an accredited institution. 12 or more years of experience with a bachelors degree or 10 or more years of experience with a masters degree. May substitute equivalent engineering experience in lieu of education. Strong familiarity with the space or satellite system life cycle, including launch, commissioning and operations. Possess the ability and flexibility to understand projects are scalable based on customer needs and requirements. Experience in a project led design and development environment. Experience with quality management of hardware design, mechanical design, software design and production/flight hardware. Experience assessing, onboarding and surveilling suppliers in support of space missions. Experience with AS9100 or similar QA standards or methodologies. Possess a working understanding of some of the following technologies/disciplines would be an advantage: analogue / digital electronics and components, satellite integration and test. Be able to assess space parts levels, compare to requirements, and set up test plans for deltas. Be able to assist with incoming electro-mechanical receiving inspection including review of space parts testing certification and acceptability. Must possess the ability to understand new concepts quickly and apply them accurately and organize work assignments to meet established timetables. Strong communication, computer, documentation, presentation, and interpersonal skills are required, as well as the ability to work both independently and as part of a team. US citizenship is required. Able to obtain TS/SCI clearance if required. Up to 20% Travel to supplier locations or other Viasat sites. What will help you on the job A flexible, collaborative and growth mindset and willing to work through clarifying highly technical and high visibility, ambiguous situations. Employs an "Always a better way" mentality. Have experience mentoring and providing mission assurance related guidance across all site locations and functions. Able to establish a high level of credibility and respect from executive leadership. Experience managing is team is preferred. Salary range $126,500.00 - $199,000.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $157,000.00- $235,000.00/ annually At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at ************************************ EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here. Typically requires a bachelors degree or masters degree in engineering or a related technical discipline from an accredited institution. 12 or more years of experience with a bachelors degree or 10 or more years of experience with a masters degree. May substitute equivalent engineering experience in lieu of education. Strong familiarity with the space or satellite system life cycle, including launch, commissioning and operations. Possess the ability and flexibility to understand projects are scalable based on customer needs and requirements. Experience in a project led design and development environment. Experience with quality management of hardware design, mechanical design, software design and production/flight hardware. Experience assessing, onboarding and surveilling suppliers in support of space missions. Experience with AS9100 or similar QA standards or methodologies. Possess a working understanding of some of the following technologies/disciplines would be an advantage: analogue / digital electronics and components, satellite integration and test. Be able to assess space parts levels, compare to requirements, and set up test plans for deltas. Be able to assist with incoming electro-mechanical receiving inspection including review of space parts testing certification and acceptability. Must possess the ability to understand new concepts quickly and apply them accurately and organize work assignments to meet established timetables. Strong communication, computer, documentation, presentation, and interpersonal skills are required, as well as the ability to work both independently and as part of a team. US citizenship is required. Able to obtain TS/SCI clearance if required. Up to 20% Travel to supplier locations or other Viasat sites. Leads, implements and institutionalizes mission assurance initiatives and provides proactive and pragmatic mission assurance engineering support as part of an integrated project team. Lead mission assurance planning and execution for satellite and space related missions from concept through operations. Develop, implement, and monitor mission assurance policies, plans, and procedures in collaboration with NASA, DoD, and commercial partners and serve as the primary interface for mission assurance issues between internal and external stakeholders. Evaluate design, manufacturing, testing, and operational processes to ensure compliance with mission assurance standards and risk mitigation strategies. Conduct technical reviews, risk assessments, failure analyses, and corrective actions to ensure mission safety and performance. Coordinate with systems engineering, quality assurance, safety, and reliability teams to identify potential mission risks and develop mitigation plans. Review contractor mission assurance plans and performance metrics to ensure compliance with established criteria and mission objectives. Lead activity in developing suppliers of electrical components and assemblies early in the development cycle to prevent component issues and improve performance of product development efforts. Assuring the quality of software engineering and test verification activities, and participating in software reviews. Provides Supply Chain Management organization technical guidance to ensure that parts being procured match supplier capability and ensures that supplier quoted costs are reasonable based on technology, customization and required screening/testing. Lead failure investigations, anomaly resolution, and root cause analysis, ensuring lessons learned are integrated into future missions including chairing Program Material Review and Failure Review Boards. Oversee qualification and acceptance testing for spacecraft hardware, systems, and launch vehicles. Provide regular updates and reports to senior leadership and stakeholders on mission assurance activities, risks, and performance.

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do We are thrilled to announce an exciting opportunity for a Sr. Analyst of Revenue Planning & Analysis to join our dynamic team in Carlsbad, CA! This hybrid role offers the unique blend of working collaboratively within our Carlsbad office and the flexibility of remote work. As Sr. Analyst of Revenue Planning & Analysis, you will play a critical role in managing the performance of Viasat's satellite-based consumer broadband Internet business. This is a critical and highly visible position focused on forecasting revenue and subscriber trends, along with a variety of actionable business analyses. Working as a leader on our dynamic finance team, and a consultant to our management team, you will develop revenue and subscriber forecasts and reporting. You will also have the opportunity participate in critical projects, new business initiatives and strategic decisions. The day-to-day Forecast customer activity (gross adds, disconnects, etc.) and project revenue from Internet service plans and other product offerings. Effectively communicate weekly/monthly/quarterly revenue goals and performance; evaluate and recommend strategies for improvement when needed. Engage with and support internal teams related to revenue management including capacity management, product management, analytics, revenue accounting, sales and marketing. Report revenue and subscriber results versus forecast, plan, and prior year on monthly / quarterly / annual basis with valuable variance analysis, appropriate thoughtful commentary, and narrative illustrating key points and drivers. Identify, coordinate and implement ad hoc analysis projects as needed. What you'll need 4+ years progressive experience in financial forecasting, sales forecasting, finance or related positions. BA/BS, preferably in quantitative field such as finance, accounting, data science, statistics or mathematics. Basic SQL experience. Ability to assemble and analyze data from multiple sources, deduce pertinent facts, draw logical conclusions and present recommendations to business unit management . Experience developing and communicating executive-level presentations in PowerPoint. Advanced Excel and database skills, with experience in building complex models and working with large data sets in Excel/Access/Alteryx/Tableau/etc. Flexibility to manage ambiguity and to adapt to changes in priorities. Natural curiosity and commitment to challenge the status quo. Diligent, highly accurate and pays extreme attention to detail; strong quantitative skills. Strong business insight with the ability to think creatively and strategically. What will help you on the job Revenue analysis experience within high fixed investment/capacity constrained retail industries such as multi-family housing, hotels, airlines, telecom or technology-based subscription services. MBA or other advanced degree or certifications (CPA, CFA, etc.). Experience working with financial and forecast/budget software applications (Hyperion Planning/Essbase). SAP and Oracle experience desired. Salary range $78,000.00 - $123,000.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $95,500.00- $143,500.00/ annually At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at ************************************ EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here. 4+ years progressive experience in financial forecasting, sales forecasting, finance or related positions. BA/BS, preferably in quantitative field such as finance, accounting, data science, statistics or mathematics. Basic SQL experience. Ability to assemble and analyze data from multiple sources, deduce pertinent facts, draw logical conclusions and present recommendations to business unit management . Experience developing and communicating executive-level presentations in PowerPoint. Advanced Excel and database skills, with experience in building complex models and working with large data sets in Excel/Access/Alteryx/Tableau/etc. Flexibility to manage ambiguity and to adapt to changes in priorities. Natural curiosity and commitment to challenge the status quo. Diligent, highly accurate and pays extreme attention to detail; strong quantitative skills. Strong business insight with the ability to think creatively and strategically. Forecast customer activity (gross adds, disconnects, etc.) and project revenue from Internet service plans and other product offerings. Effectively communicate weekly/monthly/quarterly revenue goals and performance; evaluate and recommend strategies for improvement when needed. Engage with and support internal teams related to revenue management including capacity management, product management, analytics, revenue accounting, sales and marketing. Report revenue and subscriber results versus forecast, plan, and prior year on monthly / quarterly / annual basis with valuable variance analysis, appropriate thoughtful commentary, and narrative illustrating key points and drivers. Identify, coordinate and implement ad hoc analysis projects as needed.

Service Delivery Analyst, Government - Court Management Solutions Are you an experienced business analyst who is ready to take on the challenge of collaborating with stakeholders & delivering value-added professional services for client facing engagements? This could be the right job for you. This role works alongside the Engagement Manager, Solutions Engineer, and other members of Thomson Reuters Court Management Solutions (CMS) for successful delivery of the end-to-end software solution for our clients. Analyzing requirements, configuring the C-Track solution, participating in data migration activities and provide customer facing training are key functions of this role. About the Role: In this opportunity as Service Delivery Analyst, you will: * With the Service Delivery Manager, support service delivery with assigned clients using C‑Track and Case Center solutions in a production environment, providing stabilization services and ongoing production support. * In partnership with client stakeholders and other internal operating disciplines, be responsible for executing, managing, and delivering on service level agreements with assigned client(s). * Provide direct support to customers when required and develop/maintain positive customer relationships. * Be accountable for customer satisfaction within assigned client(s). * Analyze and use judgment in recommending methods and techniques for obtaining solutions. * Serve, along with the Service Delivery Manager, as a conduit between client and the internal operations and software development team. * Complete tasks with input from the Service Delivery Manager. (Work is project-oriented and day-to-day tasks must be defined by the employee with guidance from the Service Delivery Manager.) * Provide feedback to Service Delivery Manager on common customer concerns and ideas for resolution. * Ensure the company is represented in every customer contact in a manner consistent with the Thomson Reuters brand. * Required to provide on-call support based on client needs, following a rotating schedule. * Travel to client sites may be required to support project activities, training, and go-lives. About You: You're a fit for the role of Service Delivery Analyst if your background includes: * Bachelor's Degree in a Business Management, Information Systems Management, or related field is required. * 3+ years of experience resolving technical issues in a customer service environment is required. * Candidates must be able to work within West Coast or Central time zones. * Strong working knowledge of the Microsoft Office Product Suite. * Strong customer service skills in an remote working environment. * Excellent communication skills, including the ability to comfortably and confidently present to groups. Must have the ability to communicate complex information in a concise, logical manner. * Ability to interact professionally with a diverse group, including executives, managers, and subject matter experts and to facilitate consensus. * Ability to be highly organized with excellent analytic and troubleshooting/problem-solving abilities. * Ability to be quality focused, organized and deadline oriented. * Have a passion for learning and mastering complex system functionality and techniques quickly through instruction and self-training. The ability to flexibly adapt to a changing environment. * Possess the ability to gather and communicate technical details to and from relevant stakeholders. * Possess the ability to understand, articulate technical requirements, processes, and translate that information into technical documentation. * Demonstrate the ability to work independently as well as in a virtual team environment to successfully deliver service. * Experience with or understanding of judicial/court process is preferred, but not required #LI-VR1 What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: * Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. * Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. * Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking. * Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. * Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $70,000 - $130,000. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close 04/30/2025. Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on ***************************

**Job Requisition ID #** 25WD85305 _French job description to follow!/La description de poste en francais se trouve plus bas!_ As Construction Customer Success Managers, we retain and expand Autodesk's construction-portfolio customers. Within Construction Customer Success, we ensure ongoing adoption of our cloud solutions, fulfill our customers' desired business outcomes, and build lasting relationships, ultimately driving revenue for our construction solutions. Reporting to the North American Manager of Customer Success for Architecture, Engineering, Owner, and Manufacturing (AEOM), you will be the strategic driver for product adoption and expansion within your assigned portfolio of customers. **Responsibilities** + You will establish the desired outcomes of your customers and develop and manage a Customer Success Plan to achieve them + You will onboard new construction customers with a focus on accelerating their time to value + You will coordinate a variety and diverse range of tasks, topics, and customers + You will seek areas to expand solution adoption (such as expanding your network within the account), and recommend best practices to optimize their post-purchase use + You will maintain a high customer retention rate, coordinate with sales to ensure renewals, and identify expansion opportunities + You will hold regular check-in calls, executive business reviews, webinars, and mentoring sessions with customers + Track account health to identify churn risk and work to eliminate that risk + Drive product usage and adoption of the Autodesk Construction Cloud (ACC) + Develop a trusted advisor relationship with your customers and serve as an advocate for customer needs within the extended Autodesk team + Share, propose and build best processes to allow our organization to grow + You will be an Autodesk Construction evangelist and identify industry positive outcomes, required capabilities, and find relevant forums to increase awareness of construction services **Minimum Qualifications** + At least 3 years of experience in a customer-facing, B2B role + 4 Year Degree or equivalent experience + Experience in Customer Success, Account Management or a client-facing role + You will be fully remote with travel expected up to 35% + Display sincere curiosity to understand one of the largest, most complex industries: construction + Collaborative and open to multiple perspectives, work both independently and collaboratively to achieve outcomes + Process-driven and organized + Have a record of accomplishment, and demonstrated drive for achievement + Experience with AEC workflows and awareness of BIM solutions focused on Construction + Previous experience in the Construction Industry \#LI-CL2 ------------------------------------------------------------------------------------------------------ **Description du poste** En tant que responsables de la réussite des clients dans le secteur de la construction, nous conservons et développons les clients du portefeuille de construction d'Autodesk. Au sein du service Construction Customer Success, nous veillons à l'adoption continue de nos solutions cloud, à l'obtention des résultats commerciaux souhaités par nos clients et à l'établissement de relations durables, ce qui permet de générer des revenus pour nos solutions de construction. Relevant du directeur nord-américain de la réussite des clients pour l'architecture, l'ingénierie, les propriétaires et la fabrication (AEOM), vous serez le moteur stratégique de l'adoption et de l'expansion des produits au sein du portefeuille de clients qui vous est assigné. **Responsabilités** + Vous définissez les résultats souhaités par vos clients et élaborez et gérez un plan de réussite client pour les atteindre + Vous intégrerez de nouveaux clients dans le secteur de la construction en mettant l'accent sur l'accélération de la valeur ajoutée + Vous coordonnerez une variété et une diversité de tâches, de sujets et de clients + Vous rechercherez des domaines permettant d'étendre l'adoption des solutions (par exemple en développant votre réseau au sein du compte), et vous recommanderez les meilleures pratiques pour optimiser leur utilisation après l'achat + Vous maintiendrez un taux élevé de fidélisation des clients, coordonnerez les ventes pour assurer les renouvellements et identifierez les opportunités d'expansion + Vous organiserez régulièrement des appels de contrôle, des revues de direction, des webinaires et des séances de mentorat avec les clients + Vous suivez l'état des comptes afin d'identifier les risques de désabonnement et vous vous efforcez d'éliminer ces risques + Favoriser l'utilisation des produits et l'adoption d'Autodesk Construction Cloud (ACC) + Développer une relation de conseiller de confiance avec vos clients et défendre les besoins des clients au sein de l'équipe Autodesk élargie + Partager, proposer et construire les meilleurs processus pour permettre à notre organisation de se développer + Vous serez un évangéliste d'Autodesk Construction et identifierez les résultats positifs de l'industrie, les capacités requises et trouverez des forums pertinents pour accroître la sensibilisation aux services de construction **Qualifications minimales** + Au moins 3 ans d'expérience dans un rôle B2B en contact avec la clientèle + Diplôme de 4 ans ou expérience équivalente + Expérience dans le domaine de la réussite des clients, de la gestion des comptes ou dans un rôle en contact avec les clients + Vous travaillerez à distance et serez amené à voyager jusqu'à 35% + Vous faites preuve d'une curiosité sincère pour comprendre l'un des secteurs les plus vastes et les plus complexes : la construction + Collaboratif et ouvert à de multiples perspectives, vous travaillez à la fois de manière indépendante et en collaboration pour atteindre les résultats + Vous êtes axé sur les processus et organisé + Vous avez des réalisations à votre actif et vous faites preuve d'une volonté de réussite + Vous avez de l'expérience dans les flux de travail AEC et connaissez les solutions BIM axées sur la construction + Vous avez une expérience préalable dans le secteur de la construction \#LI-CL2 **Learn More** **About Autodesk** Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us! **Benefits** From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting ****************************** **Salary transparency** Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $83,900 and $144,760. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. **Sales Careers** Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: ************************************** **Equal Employment Opportunity** At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law. **Diversity & Belonging** We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: ******************************************************** **Are you an existing contractor or consultant with Autodesk?** Please search for open jobs and apply internally (not on this external site).

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do We are thrilled to announce an exciting opportunity for a Senior Subcontracts Administrator to join our dynamic team in Carlsbad, CA or Tempe, AZ! This hybrid role offers the unique blend of working collaboratively in office and the flexibility of remote work. The Supply Chain team is a global organization focused primarily on Procurement and Supplier Performance management. We are guided by our mission of delivering exceptional supplier performance and minimizing risk. We span multiple sites in North America, Europe, and Asia, managing approximately $1B in spend for Viasat, and buy everything from common COTS electronic components to integrated satellite subsystems, and from paper to streaming sporting events. We are servant minded, embrace excellence and Viasat values, and set the bar high for both our team and our supplier partners. And we like to have fun, too! The day-to-day Perform the coordination, negotiation and management of highly complex proposals and subcontracts under minimal supervision. Prepares/reviews proposals, develops evaluation criteria, negotiates subcontract provisions, selects or recommends subcontractors, writes subcontract packages for review, prepares, awards and administers resulting subcontracts. Expertise in leading and negotiating complex subcontract agreements while meeting internal business and financial objectives. Including negotiating additions, deletions or modifications to subcontracts. Participate in strategic sourcing decisions, find opportunities to reduce cost, improve efficiency and manage supply chain risks. Assist in the development of subcontracting strategies for proposals, identifying sources and evaluating their capabilities including reviewing prime contract requirements and tailoring them for the Supply Chain. Identify and mitigate potential risks associated with subcontractor performance and contract terms. Establish agreements with subcontractors using a mix of contract types; firm fixed price, time and materials and cost reimbursable. Ensure adherence to Federal Acquisition Regulations and Defense Federal Acquisition Regulation Supplement (FAR/DFARS), Viasat procurement policies and import/export regulations. Ability to interpret, negotiate and stay up to date with FAR/DFARS provisions. Prepare proposal and other business documents for execution. Examples include Request for Proposal, price analysis, small business plans, and written narrative documents related to subcontractor's requirements and/or performance. Build, Review, and approve CPSR compliant file documentation. Experience supporting CPSR reviews with internal management/DCMA auditors. Ability to educate and provide advice and interpretation of prime contract/subcontract requirements to both internal and external customers. Provide training and guidance to larger Supply Chain buying team. Perform price analysis to ensure reasonableness of pricing in accordance with regulatory requirements and Viasat policies. Perform subcontract closeout actions, complete file documentation, and transfer files accordingly. Experience managing subcontracts on large, complex Government defense programs. What you'll need 10+ years of experience in Supply Chain with a least 5 years specific to Subcontracts Management, preferably in a government contracting environment. Bachelor's Degree or equivalent experience. Experience supporting DoD programs. Proficient knowledge of FAR/DFARS. Excellent communication skills, including verbal, written, and presentation skills, including the ability to present to senior managers and program leadership. Proficient with Microsoft Office (Excel, Word, Power Point). US citizenship. Ability to travel up to 10%. What will help you on the job Experience with ERP system, Oracle, SAP or similar preferred. Experience with PLM, Agile or similar preferred. Experience in cross functional areas such as operations, supply chain/procurement or contracts. Salary range $96,000.00 - $151,000.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $119,000.00- $178,000.00/ annually At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at ************************************ EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here. 10+ years of experience in Supply Chain with a least 5 years specific to Subcontracts Management, preferably in a government contracting environment. Bachelor's Degree or equivalent experience. Experience supporting DoD programs. Proficient knowledge of FAR/DFARS. Excellent communication skills, including verbal, written, and presentation skills, including the ability to present to senior managers and program leadership. Proficient with Microsoft Office (Excel, Word, Power Point). US citizenship. Ability to travel up to 10%. Perform the coordination, negotiation and management of highly complex proposals and subcontracts under minimal supervision. Prepares/reviews proposals, develops evaluation criteria, negotiates subcontract provisions, selects or recommends subcontractors, writes subcontract packages for review, prepares, awards and administers resulting subcontracts. Expertise in leading and negotiating complex subcontract agreements while meeting internal business and financial objectives. Including negotiating additions, deletions or modifications to subcontracts. Participate in strategic sourcing decisions, find opportunities to reduce cost, improve efficiency and manage supply chain risks. Assist in the development of subcontracting strategies for proposals, identifying sources and evaluating their capabilities including reviewing prime contract requirements and tailoring them for the Supply Chain. Identify and mitigate potential risks associated with subcontractor performance and contract terms. Establish agreements with subcontractors using a mix of contract types; firm fixed price, time and materials and cost reimbursable. Ensure adherence to Federal Acquisition Regulations and Defense Federal Acquisition Regulation Supplement (FAR/DFARS), Viasat procurement policies and import/export regulations. Ability to interpret, negotiate and stay up to date with FAR/DFARS provisions. Prepare proposal and other business documents for execution. Examples include Request for Proposal, price analysis, small business plans, and written narrative documents related to subcontractor's requirements and/or performance. Build, Review, and approve CPSR compliant file documentation. Experience supporting CPSR reviews with internal management/DCMA auditors. Ability to educate and provide advice and interpretation of prime contract/subcontract requirements to both internal and external customers. Provide training and guidance to larger Supply Chain buying team. Perform price analysis to ensure reasonableness of pricing in accordance with regulatory requirements and Viasat policies. Perform subcontract closeout actions, complete file documentation, and transfer files accordingly. Experience managing subcontracts on large, complex Government defense programs.

Job Requisition ID # 25WD86942 Our Customer Support Team is motivated, smart and recognized for their willingness to problem solve with positivity. We are a global team and our focus is to help customers with their daily questions across all products and ensure they have a great customer experience. Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a knowledgeable asset in construction software looking to transform a multi-trillion industry! This is a hybrid role with work from home opportunities. Responsibilities Support customers by live chat, email, and phone. Interactions include: troubleshooting technical issues, product usage questions, onboarding, set up and subscription inquiries. You will report technical issues and log tickets with accurate information to provide a full record of each issue and resolution Collaborate with other teams to ensure quality interactions, and promote the voice of the customer (Sales, Customer Success, Engineering, Customer Experience, Finance) Communicate daily with Tier 2 (Technical Team, Specialists), and Leadership to raise important user concerns, customer sentiment, and product feedback Take part in support-related projects to allow you to use your unique skill set and improve our team Embody Autodesk's "Great Behavior" values on the 'how' (courage, accountable, smart) and the 'what' (team goals - CSAT, quality, productivity, adherence and more) You are seen throughout the organization as accountable, optimistic, and respectful. Employees and customers know that items in your hands will be taken care of quickly and with quality. You have a continuous improvement mindset and an abundance of ideas The above declarations are not intended to be an "all-inclusive" list of responsibilities of the job described, nor are they intended to be such a listing of the abilities required to do the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities Minimum Qualifications 1+ years in Customer Support (individual contributor role) with experience in email, phone and live chat in a SaaS environment. You understand the difference between technical troubleshooting and brute force Experience working to service indicators and using these to succeed for our customers. Elevated verbal and written skills together with composure and patience Previous experience troubleshooting and supporting iOS, Android, and Windows platforms and cloud-based software like Microsoft Suite, OneDrive Have a collaborative and consultative work style with and elevated level of integrity and accountability Experience juggling multiple things at once; customer interactions, using resources, supporting your peers, motivated to learn new things #LI-SV1 Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us! Benefits From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting ****************************** Salary transparency Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $48,300 and $78,100. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: ************************************** Equal Employment Opportunity At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law. Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: ******************************************************** Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).

This position is responsible for developing account plans for new and/or existing accounts. Prospects new customers and new business at existing customers and close full solution sales to corporate customers. Location: remote based role, candidate must live in or be close to assigned territory. The assigned territory would cover TX. Products: Tax and Trade About the Role: In this opportunity you will: Prospecting: Prospecting is a must. Actively seek out new business opportunities with both new and existing customers to build a strong sales pipeline. Keep your sales pipeline clean and up to date, aiming for 3-4 times coverage of your sales targets on a monthly and quarterly basis. Account Management: Handle a list of major accounts (companies with revenues of $500M+), leading the entire sales process through account planning, to include initial contact, account planning, deal closing to renewal. Sales Goals: Meet or exceed your revenue targets. Cross-functional Collaboration: Work closely with other teams within the organization to tailor our solutions to address the customer needs. Relationship Building: Establish and maintain strong relationships with key decision-makers and stakeholders, understanding their challenges and demonstrating how our solutions can address them. Salesforce Maintenance: Regularly update our CRM system (salesforce.com) to maintain accurate records of your sales activities and to provide reliable sales forecasts. Engage in direct client meetings either in person or via platforms like MS Teams. About You: You're a fit for the role if you have: Proven ability to sell complex software solutions to large enterprises (revenues of $500M+), using a consultative and value-based approach. Must be a self-starter comfortable with ambiguity and possess a growth mindset, capable of managing change effectively. Experience selling to C-level executives applying a solution selling approach and the ability to identify business challenges and impact to their business if they don't solve their challenges. Skilled in leading detailed sales processes involving various stakeholders. Strong commitment to the company's mission, with a deep understanding of artificial intelligence and its applications in enhancing legal department operations. Enthusiastic about prospecting and able to manage the entire sales cycle independently from initiation to closure. Ability to work well with teams across different departments (such as marketing, product, and legal) to achieve shared objectives. Eager to help refine sales strategies, enhance the sales team culture, improve the company's value proposition, and develop sales tools to boost overall success. College degree preferred with a minimum of 7 years direct field sales experience (sales experience in the corporate sector preferred) with proven, exemplary track record of sales quota over achievement. Ability to develop and execute an account plan. Able to work from home office and travel to customer locations. 25-50% travel required. #LI-TK1 What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking. Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $178,500 - $331,500. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close . Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on ***************************

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do We have an exciting opportunity for a temporary Order Management & Fulfillment Specialist to join our team! This role is at the center of Viasat's fulfillment operation, requiring a mix of technical, problem-solving, and interpersonal skills, contributing directly to the company's efficiency, profitability, and reputation! This role is responsible for ensuring timely and accurate processing of customer orders. The ideal candidate has strong organizational skills, the ability to multitask, and a customer-focused mindset. In this role, you will: Order Processing & Management: Accurately enter, review, and process customer orders while ensuring all necessary details are verified for correctness. Customer Communication: Serve as the main point of contact for order inquiries, providing updates on order status, tracking, and issue resolution to our internal customers. Issue Resolution: Identify and resolve order-related issues in a timely and efficient manner. Process Improvement: Continuously seek ways to improve order processing workflows, optimize efficiencies, and enhance customer satisfaction. Cross-functional Collaboration: Work closely with account managers, accounting, logistics, planning, and contract teams to ensure seamless order fulfillment and invoicing. Documentation & Reporting: Maintain accurate records of orders and generate reports as needed for internal stakeholders. The day-to-day How You Will Use Your Skills: Attention to Detail & Organization: Carefully review orders for accuracy, ensuring that all information (pricing, product availability, customer details) is correct before processing. Problem-Solving & Critical Thinking: When issues arise, quickly identify the root cause and implement solutions to minimize disruption. Communication & Collaboration: The role requires constant interaction with internal teams to clearly communicate order statuses, resolve issues, and provide internal stakeholders with timely updates. Technical Proficiency: Utilizing Oracle and SAP create sales orders, track order progress, generate reports, and optimize fulfillment workflows. Time Management & Multitasking: With multiple orders, priorities, and deadlines to manage, the candidate will need to balance tasks efficiently, ensuring that urgent and high-priority orders are processed without delay. Process Improvement: Identify inefficiencies in the order fulfillment process to contribute to continuous improvements that enhance speed, accuracy, and customer experience. What you'll need 2+ years of experience in order management, fulfillment, logistics, or a related role Proficiency in ERP system and CRM software (Oracle or SAP preferred) Strong attention to detail and ability to manage multiple priorities in a fast-paced environment Experienced in Excel with the ability to extract, organize and interpret data Effective communication and problem-solving abilities will be essential for collaborating with teams and resolving order-related issues efficiently. Open to working remote or in one of our offices in Carlsbad, CA, Tempe, AZ or Duluth, GA. US citizenship is required What will help you on the job Bachelor's degree in business, supply chain, logistics, or a related field (preferred) Strong attention to detail Excellent organizational skills to ensure accurate order processing and timely fulfillment. #LI-BBS Salary range $28.37 - $44.71 / hourly. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $35.1 - $52.88/ hourly At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at ************************************ EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here. 2+ years of experience in order management, fulfillment, logistics, or a related role Proficiency in ERP system and CRM software (Oracle or SAP preferred) Strong attention to detail and ability to manage multiple priorities in a fast-paced environment Experienced in Excel with the ability to extract, organize and interpret data Effective communication and problem-solving abilities will be essential for collaborating with teams and resolving order-related issues efficiently. Open to working remote or in one of our offices in Carlsbad, CA, Tempe, AZ or Duluth, GA. US citizenship is required How You Will Use Your Skills: Attention to Detail & Organization: Carefully review orders for accuracy, ensuring that all information (pricing, product availability, customer details) is correct before processing. Problem-Solving & Critical Thinking: When issues arise, quickly identify the root cause and implement solutions to minimize disruption. Communication & Collaboration: The role requires constant interaction with internal teams to clearly communicate order statuses, resolve issues, and provide internal stakeholders with timely updates. Technical Proficiency: Utilizing Oracle and SAP create sales orders, track order progress, generate reports, and optimize fulfillment workflows. Time Management & Multitasking: With multiple orders, priorities, and deadlines to manage, the candidate will need to balance tasks efficiently, ensuring that urgent and high-priority orders are processed without delay. Process Improvement: Identify inefficiencies in the order fulfillment process to contribute to continuous improvements that enhance speed, accuracy, and customer experience.

Service Delivery Analyst, Government - Court Management Solutions Are you an experienced business analyst who is ready to take on the challenge of collaborating with stakeholders & delivering value-added professional services for client facing engagements? This could be the right job for you. This role works alongside the Engagement Manager, Solutions Engineer, and other members of Thomson Reuters Court Management Solutions (CMS) for successful delivery of the end-to-end software solution for our clients. Analyzing requirements, configuring the C-Track solution, participating in data migration activities and provide customer facing training are key functions of this role. About the Role: In this opportunity as Service Delivery Analyst, you will: * With the Service Delivery Manager, support service delivery with assigned clients using C‑Track and Case Center solutions in a production environment, providing stabilization services and ongoing production support. * In partnership with client stakeholders and other internal operating disciplines, be responsible for executing, managing, and delivering on service level agreements with assigned client(s). * Provide direct support to customers when required and develop/maintain positive customer relationships. * Be accountable for customer satisfaction within assigned client(s). * Analyze and use judgment in recommending methods and techniques for obtaining solutions. * Serve, along with the Service Delivery Manager, as a conduit between client and the internal operations and software development team. * Complete tasks with input from the Service Delivery Manager. (Work is project-oriented and day-to-day tasks must be defined by the employee with guidance from the Service Delivery Manager.) * Provide feedback to Service Delivery Manager on common customer concerns and ideas for resolution. * Ensure the company is represented in every customer contact in a manner consistent with the Thomson Reuters brand. * Required to provide on-call support based on client needs, following a rotating schedule. * Travel to client sites may be required to support project activities, training, and go-lives. About You: You're a fit for the role of Service Delivery Analyst if your background includes: * Bachelor's Degree in a Business Management, Information Systems Management, or related field is required. * 3+ years of experience resolving technical issues in a customer service environment is required. * Candidates must be able to work within West Coast or Central time zones. * Strong working knowledge of the Microsoft Office Product Suite. * Strong customer service skills in an remote working environment. * Excellent communication skills, including the ability to comfortably and confidently present to groups. Must have the ability to communicate complex information in a concise, logical manner. * Ability to interact professionally with a diverse group, including executives, managers, and subject matter experts and to facilitate consensus. * Ability to be highly organized with excellent analytic and troubleshooting/problem-solving abilities. * Ability to be quality focused, organized and deadline oriented. * Have a passion for learning and mastering complex system functionality and techniques quickly through instruction and self-training. The ability to flexibly adapt to a changing environment. * Possess the ability to gather and communicate technical details to and from relevant stakeholders. * Possess the ability to understand, articulate technical requirements, processes, and translate that information into technical documentation. * Demonstrate the ability to work independently as well as in a virtual team environment to successfully deliver service. * Experience with or understanding of judicial/court process is preferred, but not required #LI-VR1 What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: * Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. * Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. * Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking. * Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. * Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $70,000 - $130,000. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close 04/30/2025. Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on ***************************