Workforce Management Senior Associate (Hybrid)
Enova Job In Chicago, IL Or Remote
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid
About the role:
The Workforce Management (“WFM”) Senior Associate is responsible for developing volume and staffing forecasting models to surpass service levels and meet customer demands. The ideal candidate possesses experience in overseeing forecasting and scheduling within an inbound/outbound contact center environment across various functions, collaborating directly with business and marketing stakeholders. This role reports to the Workforce Management Department Manager.
Responsibilities:
Conduct short-term and long-term forecasting for contact center functions within defined budgets
Enhance forecasting efficiency within the WFM department, providing daily reporting on forecast deltas and performance levels
Collaborate with Scheduling and Intraday Analysts to input modifications and address scheduling gaps in forecast staffing plans
Partner with internal business units to capture and account for impacts on call volume or handle times, exploring strategic opportunities for efficiency gains
Lead weekly reviews of forecasting volume and staffing reports, identify and define risks, and report findings in monthly meetings to Contact Center leadership
Requirements:
3 or more years of workforce management experience in a contact center environment, including expertise in both long-term and short-term capacity planning models and multi-channel environments.
Proficiency in Genesys WFM, Verint, or other WFM software
Strong written, verbal, and interpersonal communication skills with proven ability to successfully communicate with various levels of leadership
Demonstrated excellence in analysis and problem-solving
Ability to multi-task and respond effectively to a changing working environment
Compensation:
The budgeted annual salary range for this position is $75,000 to $82,200. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.
Benefits & Perks:
Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
Health, dental, and vision insurance including mental health benefits
401(k) matching plus a roth option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day…Plus so much more!
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
Assistant General Counsel, Litigation (Hybrid)
Enova Job In Chicago, IL Or Remote
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
About the role:
As an Assistant General Counsel, you will be responsible for supporting litigation enterprise-wide. You are expected to have (or to develop) an in-depth understanding of the consumer and commercial finance laws and regulations that affect the company's financial services businesses.
Responsibilities:
Manage individual, consolidated, and class action litigation, arbitration, and threatened claims involving the company's businesses in areas that include general litigation, commercial and consumer disputes, labor and employment, bankruptcy, financial services and regulatory matters;
Conduct internal fact investigation to assess claims and recommend effective strategies to defense or prosecution;
Supervise, direct, and collaborate with outside counsel to develop and execute on effective enterprise and case-specific litigation strategies;
Oversee discovery and subpoenas, including working with business clients and outside counsel, as needed;
Advise business leaders on litigation strategy and dispute resolution, and collaborate with leaders to drive desired outcomes;
Track all assigned claims and litigation matters and monitor for trends and patterns; and
Counsel business partners on legal and compliance risks and collaborate to find optimal business solutions while minimizing risk.
Requirements:
A Juris Doctorate and top academic credentials from an accredited law school and admittance in good standing with at least one state bar
5+ years of relevant experience at a law firm and/or as in-house counsel
Experience in consumer financial services or working at an e-commerce company is a plus; interest in developing an in-depth understanding of consumer financial services and industry is a must
The ability to analyze local, state and federal law and provide concise analysis to business partners
Sound judgment, critical thinking and solid negotiation skills to drive litigation matters to favorable outcomes with minimal supervision
The capability and flexibility to develop new areas of expertise and the confidence to quickly learn and develop independence in key practice areas
The ability to take ownership of matters, work well under pressure, meet tight deadlines, and balance a heavy workload
Strong interpersonal skills and ability to communicate effectively with business partners
The ideal candidate will be dynamic, self-motivated, and able to work independently and with a team
If you do not meet all of the requirements for this position, we still encourage you to apply. We are open to considering this position at the Senior Corporate Counsel level. The budgeted annual salary range for that level is $101,000 - $140,000.
Compensation:
The budgeted annual salary range for this position is $122,000 - $160,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.
#BI-Hybrid #LI-Hybrid
Benefits & Perks:
Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
Health, dental, and vision insurance including mental health benefits
401(k) matching plus a roth option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day…Plus so much more!
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
Virtual Customer Service Associate II (Retirement Plans)
Remote Job
The world of finance moves fast. At FIS, we're faster. Our teams are empowered to learn, grow, and make an impact-in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we'd like to know: Are you FIS?
About the role:
Our team of Customer Service Associates provide a world-class level of customer service to our financial customers. It will be important that you ensure service expectations are met while establishing a professional rapport with each customer. We believe our clients and customers are the most important aspect of our business, and our determination to be the best that FIS has to offer rings true with each team member through training, knowledge, and a desire to excel in the financial world. No financial services experience is required. Our diverse associates-new graduates and career changers alike-come from a variety of backgrounds. A college degree, computer skills, stellar problem- solving abilities and the necessary interpersonal skills to be successful in a phone environment are strongly recommended.
What you will be doing:
Connect people with solutions that help them reach their financial goals through a consultative conversation via the phone.
Take ownership of customer requests by navigating through the nuances of their situations
Actively listen to understand the underlying needs of a customer's request
Understand the suite of products and services available across multiple channels (digital, face to face, high net worth, etc.) and position appropriate solutions based upon the customer's need.
Start Date: May 26th, 2025
**Training schedule Monday-Friday 8am-5pm est. Must be flexible to work the assigned shift based on business needs.
**This is a hybrid 3-day role for selected locations. You will be required to work on-site during your scheduled shift. (TBD)
Spanish bilingual applicants are encouraged to apply but not required.
What you bring:
College degree is preferred.
Minimum education accepted is a High School Diploma or GED
Customer service experience
Added bonus if you have:
The ability to tenaciously solve problems with tact, efficiency, and follow through to identify opportunities to improve operational process and procedures.
The ability to exercise scrutiny when confronted with conflicting information.
The desire to explore a broad array of opportunities across our organization which you can explore after fulfilling the tenure requirements of your role.
What we offer you:
As part of FIS, we expect you to bring your best every day. That's why we'll reward you with exceptional benefits that include:
Ample development resources to help advance your skill
Opportunities to face the biggest challenges in financial services and technology
The time to give back to local charities in your community.
A collegial environment where collaboration, flexibility and respect are top of mind.
Salary ($20/hr.) and benefits that support your family and your future.
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $15.40 - $27.45 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Machine Operator Associate I
Illinois Job
Card Production Associate
About This Job: Operate production machines, inserters, printers, bursters, metering machines, and general office equipment to perform high-speed, high-volume production tasks such as embossing, inserting, and sorting to process card materials.
Schedule: Wednesday - Friday 7:00 PM - 7:30 AM at our Romeoville Facility
What You Will Be Doing:
Operate production machines, inserters, printers, bursters, metering machines, and general office equipment.
Perform high-speed, high-volume production tasks such as embossing, inserting, and sorting to process card materials.
Set up equipment, load materials, clear jams, handle simple malfunctions, and unload product from equipment.
Maintain productivity on all systems and deliver a quality product while meeting all production deadlines.
Identify and resolve clearly defined problems.
Complete and maintain operator reports and logs.
Reconcile incoming and completed work.
Communicate all issues, concerns, or questions to the Production Department Management team.
Perform repetitive tasks subject to inspection.
Other related duties assigned as needed.
Educational Requirements:
High school diploma or GED required.
What You Bring:
Ability to remain flexible to changes in duties, workflow, and priorities.
Ability to work overtime when necessary.
Proficiency in MS Office and Outlook.
Strong communication skills.
Attention to detail and extreme accuracy required.
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $15.40 - $27.45 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Software Test Analysts, Senior
Remote or Jay, FL Job
FIS Management Services, LLC seeks Software Test Analysts, Senior in Jacksonville, FL to develop and maintain automation framework and comprehensive common function library which can be used to develop automation scripts. Develop, maintain, and upgrade manual or automated test scripts by utilizing object-oriented language, to support automation initiative for web as well as mobile applications. Develop utilities, simulators, data sets and other programmatic test tools required to execute test plans. Write data validation and troubleshooting queries. Define and execute quality processes and best practices across multiple projects. Perform usability testing for total system performance, reliability, scalability, and security. Support Test Lead to identify risks and develop mitigation strategies. Develop test traceability matrices according to system requirement and specifications. Participate in problem solving activities including triage meetings, to identify key issues or risks. Provide consulting for software development or operations processes, quality practices, quality audits and software measurements. Work on multiple features and functions as the subject matter expert. Coach and mentor associate team members.
REQUIREMENTS: Bachelor's degree or foreign equivalent in Computer Engineering, Information Systems Technologies, or a related field of study and five (5) years of progressively responsible experience in the job offered or related occupation: defining and developing automation solutions/frameworks for applications utilizing software testing methods, tools, and technology including Selenium, TestNG, GIT, Bitbucket repository, Postman, SoapUI, JIRA, MS SQL Server Management Studio, Cucumber, and TestRail; utilizing quality management methods, tools, and technology including Selenium, TestNG, TestRail, and GIT to create and support defect-free application software; implementing principles, processes, phases, and roles of application development methodologies including Agile; writing complex queries for data validation and troubleshooting; working with object-oriented development tools, techniques, and principles including Java; working on medium to high complexity features and identifying functions, features, and components of existing applications, that require demonstrated knowledge across multiple technical areas; and documenting all test artifacts which includes best practices and processes. In the alternative, the employer will accept a Master's degree in the above listed fields and three (3) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies.
QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.”
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Senior Project Manager (Remote)
Remote or Utah Job
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Vive Financial, and Four, a Buy Now Pay Later (BNPL) platform.
We are seeking a Senior Project Manager to drive the successful execution of high-impact, cross-functional technology initiatives. This role will be responsible for managing complex projects that span multiple teams, business units, and systems, ensuring structured planning, efficient execution, and successful delivery. The Project Manager will work closely with Product, Engineering, and Business stakeholders to define project scope, establish clear deliverables, and proactively mitigate risks. While not all projects require an Agile approach, familiarity with Agile and hybrid methodologies will be essential for success. The ideal candidate thrives in complexity, enjoys managing dependencies, and has a proven track record of successfully leading initiatives that involve intricate technical landscapes, regulatory considerations, and multiple stakeholder groups.
YOUR DAY TO DAY:
Lead the planning, execution, and delivery of technology-driven projects, ensuring successful completion within scope, schedule, and budget.
Manage multiple workstreams with interdependencies, navigating competing priorities and complex stakeholder landscapes.
Develop and maintain project plans, tracking key milestones, risks, and constraints.
Ensure teams follow structured project governance and decision-making frameworks.
Stakeholder Alignment & Communication
Act as the primary liaison between technology and business stakeholders, ensuring alignment on objectives, timelines, and resource needs.
Provide clear and concise project updates, including risk assessments and issue escalations, to senior leadership.
Facilitate cross-functional collaboration between Engineering, Product, Compliance, Finance, and Operations teams.
Risk & Change Management
Proactively identify project risks, dependencies, and constraints, implementing mitigation strategies before they become blockers.
Ensure structured change control processes are followed to manage scope adjustments and business-critical changes effectively.
Work closely with regulatory, security, and compliance teams to ensure adherence to required standards.
Process Optimization & Continuous Improvement
Implement best practices in project management, leveraging both Agile and structured delivery methodologies.
Continuously assess and refine project management processes to drive efficiency, visibility, and predictability.
Champion documentation and knowledge-sharing practices to improve future project execution.
Project Governance & Reporting
Track and report on project performance using key metrics, ensuring transparency in progress, risks, and outcomes.
Ensure adherence to the company's Project Management Lifecycle (PMLC) and governance frameworks.
Partner with Finance to ensure accurate project forecasting and financial tracking.
YOU'LL BRING:
5+ years of experience managing complex technical projects in a technology-driven environment, with a focus on enterprise-scale systems, platforms, or integrations.
Experience managing cross-functional initiatives with multiple dependencies, including software development, infrastructure, security, and business process changes.
Strong ability to manage competing priorities in a fast-paced environment, balancing short-term tactical needs with long-term strategic objectives.
Hands-on experience with Jira, Confluence, or other project management tools to track project execution, dependencies, and risks.
Excellent problem-solving, communication, and negotiation skills, with the ability to build trust with both technical and business stakeholders.
Strong preference for candidates with experience managing large-scale technology implementations such as enterprise software, cloud migrations, data platform transformations, or regulatory-driven initiatives.
Preferred: PMP, PMI-ACP, or Certified Scrum Master (CSM) certification, but not required.
WHAT WE OFFER:
Competitive Compensation
Full Health Benefits; Medical/Dental/Vision/Lif Insurance + Paid Parental Leave
Company Matched 401k
Paid Time Off + Paid Holidays + Paid Volunteer Hours
Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
Employee Stock Purchase Program
Tuition Reimbursement
Charitable Gift Matching
Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.
Litigation Recovery Specialist (Hybrid)
Enova Job In Denver, CO Or Remote
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid
About the role:
The Litigation Recovery Specialist's primary responsibilities will include support for the recovery team through a wide variety of means. The role will require providing support to the team's bankruptcy paralegals, preparing documents, occasionally testifying on behalf of Enova in litigation matters and providing oversight and guidance to outside counsel. The ideal candidate for this role is proficient in technology, detail oriented, and organized.
Responsibilities:
Prepare, review and execute legal documents that will support Enova during litigious activity on accounts
Act as a traveling and virtual witness for Enova during trials, mediations, and hearings
Collaborating with both internal and external legal counsel to prepare for court proceedings and oversee portfolio management
Document changes in accounts in each system of record
Support the Recovery team in maintaining relationships with external law firms
Manage the bankruptcy scrub process and assist the Bankruptcy paralegal as needed
Conduct legal research and projects as assigned by the Legal Team
Requirements:
2 or more years in paralegal or litigation support role
Possession of a Juris Doctorate or Paralegal Certificate are beneficial
Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and experience with proprietary software or Salesforce considered advantageous
Strong written and verbal communication skills are essential
Ability to manage tasks efficiently, meet deadlines, and adapt to new challenges
Compensation:
The budgeted annual salary range for this position is $46,900 to $67,900. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.
Benefits & Perks:
Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
Health, dental, and vision insurance including mental health benefits
401(k) matching plus a roth option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day…Plus so much more!
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
Service Delivery Analyst Seniors
Remote or Jay, FL Job
FIS Management Services, LLC seeks Service Delivery Analyst Seniors in Jacksonville, FL to responsible for utilizing specialized knowledge of FIS technologies to provide technical support for a software production processing environment. Apply expertise with the proprietary tools to install, maintain, and support the application and source code, as well as its components and subsystems including third party software. Utilize unique knowledge of business technologies to detect, diagnose, and report related problems. Leverage expert understanding of FIS tools to analyze and resolve incidents, problems, or known errors related to failures in
application and supporting software components. Provide expert technical assistance to programming staff in the analysis of application software amends, performance, and resource consumption. Apply expert understanding of proprietary methodologies to create and maintain complete documentation relative to the support of application software. Provide expert and specialized consultations to internal users regarding software capabilities and use. Leverage specialized knowledge of company technologies to follow FIS-specific escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner. Utilize appropriate diagnostic tools to isolate and resolve incidents, problems or known errors. Assist
development teams in requirements definition, system design and delivery of projects. Apply unique understanding of proprietary technology to verify technical specifications for development projects and act as project liaison/Services Delivery advocate on projects. Utilize knowledge of company methodologies to plan and support application specific disaster recovery activities including development and maintenance of documentation. Demonstrate expertise with FIS tools to conduct production support validations and certifications and accept turnover from development. Provide standardized operational reporting metrics to business as well as information technology management. Leverage unique knowledge of FIS tools to monitor and maintain product availability, capacity, and performance for products based on defined service level. Provide support to the application security functionality and related administrative and audit services. Apply specialized understanding of proprietary technology to participate in change management reviews, confirmation of changes implemented and validate associated documentation.
REQUIREMENTS: Bachelor's degree or foreign equivalent in Applied Computer Science, Computer Engineering, or related field and five (5) years of progressively responsible experience in the job offered or a related occupation: working with Temenos T24 - COB, jbase, infobasic language to write subroutines in Temenos T24; performing web component connectivity and Temenos Message Queue and WebSphere MQ 9 with Temenos T24 TAFC, TAFJ, Interfaces, and tcserver; building, performing integration, packaging and performing release management using BCON package and Core File installations with Temenos T24; and performing automation with tools including shell scripts, perl scripts, powershell, control-M, bitbucket, Jenkins and Artifactory. In the alternative, the employer will accept a Master's degree in the above listed fields and three (3) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies.
QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.”
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Sales Solution Consultant
Remote Job
The world of finance moves fast. At FIS, we're faster. Our teams are empowered to learn, grow, and make an impact-in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we'd like to know: Are you FIS?
About the role:
As a Senior Sales Solution Consultant - PreSales, you'll utilize your in-depth product knowledge to help sales staff uncover requirements, recommend and demonstrate the Integrity TMS solution (FIS Treasury and Risk Manager - Integrity Edition). Your unique expertise will help us advance the way the world pays, banks and invests, while you advance your own career with a growing, global organization.
What you will be doing:
This is an advanced professional role with broad understanding of area of specialization in order to show off Integrity and all its strengths to prospective clients. You will need to be able to resolve complex issues requiring in-depth knowledge and skills around the product as well as the Treasury market. You will need to exercise judgment in decision making, determines approach, methods and procedures to use on new assignments. You will need to utilize advanced knowledge of all products within a specific business unit and their relationship to other business unit solutions to assist sales team in addressing unique client/prospect requirements. May coordinate and guide the work of others. Typically requires five years business experience with specific solutions, products and marketplace.
Develops appropriate product solutions to meet client/prospect business requirements. This will mainly be done as Proof Of Concept solutions whereby the Integrity TMS solution is configured for the appropriate client/prospect use case(s)
Write new reports
Be able to configure ATS for demo scenarios
Drives solution assurance process on behalf of sales executives to obtain client/prospect requirements, identifies and prioritizes functionality gaps with sales representatives and clients/prospects, initiates request-source process to obtain estimates to address functionality gaps or define appropriate workarounds and gathers all necessary information for internal suppliers to commit to performing the conversion.
Work on RFPs (Request for Proposal) and RFIs (Request for Information) against tight deadlines
Sets up and delivers product presentations/demonstrations to clients/prospects either in person or via web-based tools.
Creates and maintains product presentations and demo environments. This will include scheduler configuration and functional configuration within Integrity
The candidate will be responsible for automating some of the demo preparation activities
Import of rates from Market Data Manager
Import of relevant trades for the demo
Import of bank statements for the demo
Participates in business requirements review with clients/prospects.
Participates in product release process and liaise with development to be able to implement new functionality into the demo environment. Also train the presales team on new functionality
Train the sales solution consultants on new functionality and how best to demonstrate this to clients/prospects
Provides feedback on client/prospect requirements to FIS product managers on regularly scheduled basis.
Interacts with vendors and other organizations where appropriate to implement integration to third-party vendor opportunities and solutions within the demo platform.
Liaise with platform architects and technical teams to improve the demo environment
What you will need:
Possesses in-depth knowledge of FIS Treasury and Risk Manager Integrity Edition for all modules of the application and must have implemented the solution.
Must have at least 5 years of professional services experience implementing Integrity
Understand the Integrity database and table structure and be able to query it using Ms SQL. Have the ability to write stored procedures and database triggers
Must be able to independently configure Integrity to be able to deliver client/prospect reports for PoC activities
Works well in an independent, as well as team environment
Demonstrated ability to interact with and provide appropriate communications to senior management
Have worked with Integrity v10 (Web Version) and later
Be based anywhere in the United States of America
Added bonus if you have:
Familiar with competitors and their products
Have a strong working familiarity with FIS and its various business units utilizing knowledge to expedite enhancement estimation activities.
Possesses strong working knowledge related to Hedge Accounting (practical industry knowledge)
Possesses strong working knowledge related to Risk Management and Financial modelling
What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:
Opportunities to innovate in fintech
Tools for personal and professional growth
Inclusive and diverse work environment
Resources to invest in your community
Competitive salary and benefits
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $143,610.00 - $236,950.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Sales Development Representative (Hybrid)
Enova Job In Denver, CO Or Remote
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #LI-Hybrid #BI-Hybrid About the role: A Sales Development Representative is responsible for qualifying leads at the initial stages in the sales funnel. You will make outbound calls and handle all related inquiries with a focus on engaging and qualifying all prospective clients. This role will report to the SDR Team Lead.
Responsibilities:
* Initiate contact with potential customers primarily by phone or responding to inquiries
* Move leads through the sales funnel and connect them to the appropriate salesperson
* Perform regular follow up calls or emails to potential clients
* Attend frequent trainings to learn proven sales strategies and concepts to increase sales
* Effectively meet or exceed assigned performance metrics and key expectations
Requirements:
* 1 year of experience in a sales-driven, telesales or customer service environment
* Experience making outbound calls to potential clients or customers
* Demonstrated ability to collaborate with a team but also work independently
* Strong verbal and written communication skills
* Ability to handle and overcome objections
Compensation:
The budgeted hourly rate for this position is $21.64. Additional compensation for this role may include commission. All full-time employees are eligible to participate in Company benefits, described in more detail here.
Benefits & Perks:
* Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
* Health, dental, and vision insurance including mental health benefits
* 401(k) matching plus a roth option (U.S. Based employees only)
* PTO & paid holidays off
* Sabbatical program (for eligible roles)
* Summer hours (for eligible roles)
* Paid parental leave
* DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
* Employee recognition and rewards program
* Charitable matching and a paid volunteer day…Plus so much more!
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossusplatform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
Senior Fraud Risk Manager
Remote or San Francisco, CA Job
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**The Senior Fraud Risk Manager position will report to the Head of Risk & Fraud.**
**As the Senior Fraud Risk Manager, you will:**
+ Develop and execute fraud prevention strategies to minimize risk while supporting business growth.
+ Partner with Fraud Operations to enhance fraud policies, procedures, and controls.
+ Lead, mentor, and develop a team of fraud prevention analysts.
+ Oversee fraud detection and investigation efforts, collaborating with Operations and Engineering.
+ Leverage fraud detection tools, analytics, and models to assess risk and identify trends.
+ Provide insights and recommendations to senior leadership.
+ Ensure compliance with fraud prevention regulations and conduct risk assessments.
**About You:**
+ 8+ years of experience in fraud prevention strategies and analytics for loans or credit cards.
+ 3+ years of leadership experience managing fraud teams.
+ Strong expertise in fraud detection, analytics, and emerging fraud trends.
+ Expertise in fraud detection data, tools, methodologies, and industry best practices.
+ Proficiency in SQL and Python for data analysis.
+ Excellent communication, problem-solving, and collaboration skills.
+ Ability to prioritize and multitask in a fast-paced environment.
+ Willingness to travel to the Oakland office monthly.
**Even Better:**
+ Knowledge and experience with laws and regulations designed to protect consumers and businesses from fraud.
**Where:**
+ This role will be based in the San Francisco Bay Area.
+ While you'll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!
\#LI-JP1
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$180,000-$217,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
What makes an "Earnie" culture:
+ **Drivers** - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ **Humility** - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ **Growth Mindset** - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Remittance Processing Associate I
Colp, IL Job
At FIS, our technology and our people are always moving forward. While we advance the way the world pays, banks and invests, our teams also grow their own careers. We believe in building inclusive teams where everyone's views count. Together, our collective diversity, skills and talents empower us to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to see how far we can grow together, we have one question: Are you FIS?
About the role:
Processing customer payments and exceptions in a timely and accurate manner to customer accounts.
Schedule: Wednesday - Sunday 7:00 am to 3:30 pm
Onsite requirement
What you will be doing:
• Prepares customer payments for processing.
• Coordinates set-up and maintenance activities for the remittance processor and related equipment.
• Performs research and adjustment activities.
• Processes exception items.
• Maintains inventory of remittance processing supplies.
• Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.
• Other related duties assigned as needed.
What you will need:
•Considerable knowledge of remittance processing
High school diploma or GED
• Proficient written and oral communication skills in dealing with employees or external customers/clients
• Knowledge of the practices, procedures and problem-solving techniques required to process client transactions and produce output through computer operations and item processing
• Knowledge of off-line and peripheral equipment operation and maintenance
• Proficiency to assemble, organize and sequence work
• Knowledge to identify errors in calculations and balances
What we Offer you:
Opportunities to innovate in fintech
Inclusive and diverse team atmosphere
Professional and personal development
Resources to contribute to your community
Competitive salary and benefits
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $15.40 - $27.45 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Paralegal - Contracts (Hybrid)
Enova Job In Chicago, IL Or Remote
About the role:
As a Paralegal - Contracts, you will be a key part of the transactional legal team at Enova. You will be primarily responsible for managing our contract lifecycle process, including review of routine vendor agreements and standard contract documents, as well as contract negotiation and maintenance. In addition, you will support the transactional legal team with other matters, including general corporate matters, due diligence, labor and employment and other projects. You must be nimble and professional to provide timely, pragmatic and business-savvy support to the legal team and responses to stakeholders.
Responsibilities:
Draft, review and edit routine form contracts, proposals, SOWs, terms and conditions, and other standard contract documents with minimal supervision, with special attention to potential legal and business risk factors for the company; addressing those as needed to minimize and mitigate this risk.
Ensure all appropriate approvals are obtained and issues are addressed by coordinating stakeholder input. Organize communications between all parties, maintaining an information stream and workflow while preventing inappropriate disclosure of sensitive information.
Maintain contract records and documentation in the appropriate content/document management systems, ensuring that all legal documents are correctly archived.
Identify gaps in standard template language required for company-wide use. Conduct contract lifecycle management tasks with moderate supervision.
Draft communications with minimal supervision, ensuring written communications are free from typographical errors and demonstrate a balance between customer service, issue resolution, and mitigating risk.
May develop project plans with guidance from senior members of the team and identify roadblocks, escalating when appropriate.
Assist in labor and employment matters, including policy review, compliance review, case matter and file management, and preparation of litigation related filings.
Assist with corporate due diligence review, coordination of production of documents, and other support for M&A transactions.
Assist in general document management.
What you should have:
5+ years experience in contracts paralegal or similar role, in-house experience preferred.
Experience managing and reviewing legal contracts is a must.
Are a self-starter, detail oriented and organized, with the capability to analyze problems and craft a solutions-oriented approach.
Are flexible and able to adapt to changing priorities and multiple workstreams.
Ability to engage individuals and collaborate across teams to ensure timely project completion.
Strong verbal and written communication skills, with the ability to communicate effectively with individuals at all levels within and outside of the organization.
Proficient in Microsoft Office Applications (Word and Excel), Google suite, Adobe, DocuSign, with experience with contract lifecycle management software.
Experience with notarization and apostille certificates is a plus.
Compensation:
The budgeted annual salary range for this position is $72,000 to $96,500. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.
Benefits & Perks:
Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
Health, dental, and vision insurance including mental health benefits
401(k) matching plus a roth option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day…Plus so much more!
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
Director of Infrastructure and Operations (Remote)
Remote or Arizona Job
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Vive Financial, and Four, a Buy Now Pay Later (BNPL) platform.
We are currently hiring a Director of Infrastructure and Operations to help grow our company and ensure our mission is achieved!
This role is a work from home position and can be performed remotely anywhere in the continental US or from our corporate office in Utah.
There will be occasional travel for corporate office visits, conferences, vendor meetings, or data center visits.
Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.
We Are: Prog Tech is the driving force behind our company's technological evolution. We are passionate problem solvers and technical experts, working together to deliver impactful solutions. We pride ourselves on craftsmanship, continuous improvement, and collaboration. Our culture encourages experimentation, learning from failures, and delivering meaningful outcomes.
You Are: A motivated and experienced professional ready to take the next step in your technology career. As the Director of Infrastructure and Operations you will be responsible for leading the IT infrastructure and operations team, ensuring the stability, security, and scalability of the company's IT systems. This role oversees network infrastructure, cloud services, data centers, ITSM operations, while driving efficiency, reliability, and innovation in IT service delivery.
What You'll Do:
Develop and execute a strategic roadmap for IT infrastructure and operations to align with business objectives.
Lead and manage teams responsible for networks, cloud infrastructure, data centers and IT service management
Execute Cloud Migration Journey and exit out of datacenters.
Ensure high availability, performance, and scalability of IT systems, including disaster recovery and business continuity planning.
Hold high standards for achieving availability of all teams.
Ensure timely and effective resolution of IT issues.
Work closely with Information security team to Implement IT security policies and best practices to protect company data and systems.
Manage vendor relationships, contracts, and service level agreements (SLAs) for IT infrastructure services.
Monitor and optimize IT infrastructure costs while identifying opportunities for innovation and improvement.
Support compliance teams to ensure compliance with relevant industry regulations and standards, such as SOC 2, PCII, SOX etc. are met.
Lead the adoption of cloud computing, automation, and emerging technologies to improve efficiency and agility.
Collaborate with various business units to understand requirements and deliver IT solutions that support growth and operational excellence.
Mentor and develop IT teams, fostering a culture of innovation, accountability, and continuous improvement.
Qualifications & Experience
Bachelor's degree in computer science, Information Technology, or a related field (master's degree preferred) (or equivalent experience)
10+ years of experience in IT infrastructure and operations, with at least 5 years in a leadership role.
Strong knowledge of cloud computing (AWS, Azure, or Google Cloud), networking, cybersecurity, and enterprise IT systems.
AWS experience Preferred
Experience managing data centers, virtualization, and IT service management frameworks (ITIL).
Proven track record of achieving 99.99% availability of the critical systems and applications
Proven track record in leading and delivering large-scale IT projects.
Strong analytical, problem-solving, and decision-making skills.
Excellent leadership, communication, and stakeholder management abilities.
Knowledge of regulatory compliance and risk management related to IT infrastructure.
Experience managing SRE teams
Experience running Command Center is must
Experience running L2 support teams
Preferred Qualifications:
Relevant certifications (e.g., ITIL, CISSP, AWS/Azure certifications).
Experience with DevOps, automation, and AI-driven IT operations.
Familiarity with Agile methodologies and modern IT service delivery models.
Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.
Senior Capital Markets Analyst
Remote or Phoenix, AZ Job
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**The Senior Capital Markets Analyst position will report to VP, Capital Markets.**
**As the Sr. Capital Markets Data Analyst, you will:**
+ Infrastructure Development (40%):
+ Build and improve infrastructure by developing tools, models, databases, and reports that support pricing, valuation, and marketing of our products.
+ Contribute to the development of financial models that assess product value (unit economics) and support external investor engagement for securitized ABS or loan sales.
+ Cross-Functional Collaboration (30%):
+ Work closely with internal teams (Data & Analytics, Lending, Product, Risk, Legal, Finance) to assess downstream impacts of Capital Markets activities.
+ Perform ad-hoc analyses and support strategic decision-making by senior management.
+ Risk Management & Monitoring (10%):
+ Report and monitor financial assets on-balance sheet, including ABS, loans, and hedge strategies.
+ Support hedge execution as needed and ensure compliance with internal risk protocols.
+ Strategic Execution (10%):
+ Assist in ABS issuance, loan sale partnerships, and related front-office activities, including preparing loan tapes, slide decks, and investor materials.
+ Manage relationships with third parties such as investment banks, rating agencies, auditors, and investors.
+ Participate in and organize due diligence processes, ensuring clear communication with external and internal stakeholders.
+ Market Monitoring & Optimization (10%):
+ Stay on top of market trends to identify opportunities, optimize processes, and execute transactions that create value.
+ Enhance process efficiency to reduce costs and improve speed.
**About You:**
+ 3+ years of experience in a data-driven finance role, with exposure to Capital Markets, securitization, trading, risk, or structured products.
+ Fluent in SQL and VBA (bonus points for Python or other programming languages).
+ Hands-on experience with BI tools like Looker, Tableau, or PowerBI.
+ Deep knowledge of financial modeling, fixed income products, bond math, and risk factors.
+ Strong communication skills-you're great at breaking down complex topics for senior leadership, cross-functional teams, and external partners.
+ Comfortable working in a fast-paced, high-stakes environment where adaptability and problem-solving are key.
**Even Better:**
+ Experience working with investment banks, rating agencies, auditors, and investors.
+ Background in ABS structuring, quantitative analysis, or risk modeling.
+ Familiarity with due diligence processes and investor relations.
**Where:**
+ This role will be based in the San Francisco Bay Area or Remote in the US, with the majority of work during EST hours.
\#LI-JP1
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$147,000-$183,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
What makes an "Earnie" culture:
+ **Drivers** - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ **Humility** - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ **Growth Mindset** - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Deposit/Loan Operations Analyst II
Colp, IL Job
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS?
About the team
Our Virtual Back Office (VBO) Solutions team provides services that allow customers to realize increased operational efficiencies, improved speed to market, and improved customer satisfaction in a cost-effective manner. Our VBO team completes support for all the tasks that need to be performed in the back-office to support deposit accounts.
What you will be doing
You will be providing administrative processes support for routine "back office" tasks such as client support processing, perform financial file transactions and balancing functions, performing miscellaneous customer account processing as defined by client-specific procedures. Routine decision-making is tightly defined, with greater latitude at higher job levels, all the while focused on the efficient processing of high-volume transaction-oriented assignments.
Working onsite 3 days per week
Performs tasks to ensure compliance with workgroup and client-specific procedures to further guarantee adherence to service level agreements.
Performs account processing for items identified as exceptions on customer accounts.
Utilizing other tools to perform customer requests in the application to return items.
Perform balancing/validation of incoming and outgoing files.
Validate file transmissions to financial end points and assisting meeting the customer Service Level Agreements.
Research customer inquiries and responding with appropriate back information for their request.
What you bring:
A high school diploma or GED required.
Strong PC skills with basic knowledge of Microsoft Office applications
Excellent data entry, verbal and written communication, and customer service skills that build high levels of customer satisfaction for internal and external clients.
Ability to work independently with good problem-solving skills.
Ability to maintain confidentiality and carry out assignments that are sensitive in nature.
Added bonus if you have:
Knowledge of banking principles, operations, and processes
What we offer you
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
Time to support charities and give back in your community.
A broad range of professional education and personal development opportunities
A work environment built on collaboration, flexibility, and respect.
A fantastic range of benefits designed to help support your lifestyle and well-being.
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $20.19 - $32.90 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Collections Specialist
Remote or New Castle, DE Job
When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
Description:
* Customer Engagement: Make and receive customer calls to address overdue accounts and discuss repayment options.
* Customer Experience: Provide exceptional service while encouraging customers to make payments on their past due accounts.
* Documentation: Accurately record customer interactions, including communication logs, payments, repayment plan enrollments, and other important information.
Qualifications and Skills:
* Ability to demonstrate empathy while being assertive to achieve the required outcome.
* Meet and exceed quality goals, compliance regulations and productivity targets individually and team environment.
* Strong interpersonal, communication and listening skills.
* Build meaningful relationships with our customers by offering repayment programs while gathering information to understand their financial situation.
* Excellent negotiating, probing, influencing and resourcefulness skills.
What we're looking for:
* Professionalism: Serve as the welcoming and friendly voice for our customers.
* Energetic and Driven: Bring enthusiasm and a positive attitude to every interaction.
* Tech Savvy: Possess basic computer skills and experience with the Microsoft Office Suite.
* Flexible Work Environment: Ability to work in the office with the flexibility to work from home on some days.
* The first 60 days of employment you are required to work in the office with a schedule of 8 a.m. - 5 p.m. Monday through Friday.
* Schedule assignments are based on performance rankings. Employees will participate in a schedule bid process where higher performance rankings provide priority in selecting preferred shifts. Shift bids take place every 6 months.
* Schedules options upon availability are: 8am-5pm, 10am-7pm and 12pm-9pm
* You would work the same schedule Mon-Friday.
* Education & Experience: Experience in customer service and or collections related roles. High school diploma or equivalent, some college coursework in business related fields preferred.
Feeling your best helps you do your best:
Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).
* Competitive base salaries
* Bonus incentives
* Generous PTO, Floating Holidays and 12 Federal Holidays observed
* Support for financial-well-being and retirement 401k with employer match
* Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
* Employer paid short-term/long-term disability and basic life insurance
* Flexible hybrid working arrangements.
* Paid parental leave and adoption reimbursement programs
* Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
* Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
* Tuition Reimbursement and Family Scholarship Programs
* Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Director, Product Marketing
Remote or San Francisco, CA Job
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**The Director, Product Marketing position will report to Chief Marketing Officer:**
**As the Director, Product Marketing you will:**
+ Drive initiatives that differentiate Earnest's multi-product offerings and overall brand value.
+ Develop and implement best practices for integrated marketing campaigns across multiple channels.
+ Collaborate with Brand Creative to craft compelling value propositions that highlight Earnest's unique advantages.
+ Work with Product Research to understand customer journeys, intent triggers, and key product features.
+ Recruit, develop, and manage a high-performance team excelling in GTM, positioning, and user insights.
**About You:**
+ 10+ years of product marketing experience in multi-product organizations with a B2C focus.
+ Bachelor's Degree in Marketing, Business, or related field
+ Proven success in building and leading high-performing product marketing teams.
+ Strong analytical and strategic thinking skills to translate market insights into action.
+ Exceptional communication and influencing skills for cross-functional collaboration.
+ Deep understanding of consumer markets, industry trends, and emerging technologies.
**Even Better:**
+ Consumer fintech experience desired
**Where:**
+ This role will be based in the San Francisco Bay Area.
+ While you'll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!
\#LI-EG1
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$220,000-$249,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
What makes an "Earnie" culture:
+ **Drivers** - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ **Humility** - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ **Growth Mindset** - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Software Engineer (Remote)
Remote or Draper, UT Job
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Vive Financial, and Four, a Buy Now Pay Later (BNPL) platform.
We are currently hiring a Software Engineer to help grow our company and ensure our mission is achieved!
This role is a fully remote position and can be performed anywhere in the continental US.
WE ARE: The Data Science Engineering team at Progressive Leasing is a forward-thinking, cutting-edge technology group composed of Machine Learning Engineers, Data Scientists, and Software Engineers. We collaborate to build scalable, modern platforms that drive critical decisioning, automate processes, and enhance data science and modeling capabilities.
Our latest initiative? Building a next-generation cloud-based decisioning platform from the ground up. If you thrive in an environment where innovation meets execution, this is your opportunity to be a foundational part of a game-changing engineering effort.
WHAT WE BELIEVE
Engineering excellence - We take pride in building high-quality, robust, and scalable solutions.
Relentless progress - We iterate, experiment, and constantly improve.
Team-first mindset - We share knowledge, elevate each other, and move forward together.
Ownership & impact - We empower our engineers to lead, innovate, and execute with autonomy.
YOU ARE: We're looking for strong software engineers who are passionate about building scalable, event-driven microservices and enabling Machine Learning in production. You will play a key role in designing and implementing modern cloud-based applications, working in a highly collaborative and autonomous environment. If you thrive on solving complex problems and want to shape the future of decisioning platforms, we want to hear from you.
YOUR DAY-TO-DAY:
Work closely with the Director of Machine Learning Engineering to architect and implement our new decisioning platform.
Design, build, and support scalable microservices that power Machine Learning and Data Science applications.
Partner with Data Scientists and ML Engineers to integrate cutting-edge models into production.
Advocate for and implement best practices in DevOps/MLOps, CI/CD, and automation.
Operate in a modern AWS cloud environment, leveraging:
AWS Lambda for serverless compute
Amazon RDS for database management
Amazon EKS for container orchestration
SageMaker Endpoints for real-time ML model deployment
Python FastAPI for building high-performance APIs
Ensure high code quality through code reviews, testing, and software craftsmanship.
Take ownership of projects, drive them forward, and contribute to technical decisions.
YOU'LL BRING:
3+ years of professional software development experience, preferably in an enterprise or production setting
3+ years of experience working with Python
Experience building service-oriented and event-driven architectures, using Domain-Driven Design for RESTful microservices.
Strong understanding of CI/CD pipelines, with experience in CircleCI, Octopus, or similar tools.
Experience working with AWS services, particularly Lambda, SageMaker Endpoints, EKS, RDS, and Python FastAPI.
Experience using Terraform or other Infrastructure-as-Code (IaC) tools.
A track record of successfully delivering cross-functional projects in fast-paced, evolving environments.
YOU MIGHT ALSO HAVE:
Background/Experience in Data Science or Machine Learning
Experience with C# and .Net Core
Experience with Javascript
Experience with a variety of technologies such as SonarQube, Artifactory, and Mend.io
WE OFFER:
Competitive Compensation; eligible for STI
Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
Company Matched 401k
Paid Time Off + Paid Holidays + Paid Volunteer Hours
Employee Resource Groups
Employee Stock Purchase Program
Tuition Reimbursement
Charitable Gift Matching
Job required equipment and services
Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.
Sales Development Representative (Hybrid)
Enova Job In Denver, CO Or Remote
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
#LI-Hybrid #BI-Hybrid
About the role:
A Sales Development Representative is responsible for qualifying leads at the initial stages in the sales funnel. You will make outbound calls and handle all related inquiries with a focus on engaging and qualifying all prospective clients. This role will report to the SDR Team Lead.
Responsibilities:
Initiate contact with potential customers primarily by phone or responding to inquiries
Move leads through the sales funnel and connect them to the appropriate salesperson
Perform regular follow up calls or emails to potential clients
Attend frequent trainings to learn proven sales strategies and concepts to increase sales
Effectively meet or exceed assigned performance metrics and key expectations
Requirements:
1 year of experience in a sales-driven, telesales or customer service environment
Experience making outbound calls to potential clients or customers
Demonstrated ability to collaborate with a team but also work independently
Strong verbal and written communication skills
Ability to handle and overcome objections
Compensation:
The budgeted hourly rate for this position is $21.64. Additional compensation for this role may include commission. All full-time employees are eligible to participate in Company benefits, described in more detail here.
Benefits & Perks:
Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
Health, dental, and vision insurance including mental health benefits
401(k) matching plus a roth option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day…Plus so much more!
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.