VP of Sales - Contract Manufacturing (Personal Care Products)
Engineering Manager Job 255 miles from Nederland
VP of Sales - Contract Manufacturing (Skincare & Cosmetics)
Seeking an experienced Vice President of Sales to lead business development in beauty and personal care contract manufacturing. The role demands strategic client partnerships, industry expertise, and sales leadership to drive company growth in the $768.50bn market. Reporting directly to the CEO, this executive position is critical in shaping company strategy and expanding market presence.
Core Responsibilities:
Lead strategic business development initiatives for OTC skincare and cosmetics manufacturing
Manage and grow relationships with existing beauty and personal care brand clients
Develop and execute sales strategies to continue 15-20% annual revenue growth
Oversee contract negotiations and pricing strategies
Collaborate with operations to ensure manufacturing capacity aligns with sales pipeline
Strategic account planning and forecasting
Contract negotiation and pricing strategy
Technical understanding of formulation and manufacturing processes
Strong presentation and communication skills
Requirements:
8+ years B2B sales experience in cosmetics/skincare contract manufacturing (required without exception)
Proven track record of managing $20M+ annual revenue
Understanding of FDA regulations for OTC and cosmetic manufacturing
Strong network within the beauty and personal care industry
Bachelor's degree required
Director of Battery Engineering
Engineering Manager Job 83 miles from Nederland
We are looking for a Director of Battery Engineering for an energy management company. This person will help oversee the Energy Storage department. This is an on-site position south of Houston.
They are looking for:
Master's degree in engineering, PhD is a plus
7+ years of battery experience
Extensive experience in a management position
Experience with battery packs is a plus
They are offering:
Up to $200,000 base salary depending on experience
On-site position south of Houston
US Citizenship is required
For immediate consideration for this position, please apply. Alternatively, you can call Braden Mussat at ************ or email your resume to *************************
Engineering Manager
Engineering Manager Job In Nederland, TX
Engineering Manager - Leading Clean Energy Producer (Nederland, TX)
A leading producer in the clean energy sector is seeking a hands-on and dynamic Engineering Manager to spearhead asset optimization, reliability strategy, and mechanical integrity (MI) program development at a state-of-the-art facility in Nederland, TX. This role is pivotal in ensuring operational excellence, regulatory compliance, and continuous improvement in a fast-paced, growth-oriented environment.
Why Join Us?
Competitive Compensation and relocation assistance.
Cutting-Edge Projects: Play a key role in developing a world-class mechanical integrity and reliability program for a greenfield operation.
Career Growth: Lead a team of 6-7 direct reports (potentially up to 9) and around 20 indirect reports, influencing long-term success.
Work-Life Balance: Full-time, on-site role in Beaumont, TX
Key Responsibilities:
Reliability Leadership - Develop and drive an effective asset integrity and reliability strategy for the site.
Mechanical Integrity - Lead the implementation of a comprehensive MI program in a PSM-governed environment.
Hands-On Leadership - Be actively engaged in on-site plant operations, overseeing static equipment, rotating machinery, electrical systems, and QA/QC programs.
Continuous Improvement - Enhance safety, energy efficiency, and plant productivity through strategic initiatives.
Team Management - Lead a high-performing engineering team, ensuring industry best practices and alignment with operational goals.
What We're Looking For:
Experience: 10+ years in engineering management within the chemical, refining, or similar heavy industries.
Education: Bachelor's degree in Mechanical Engineering (Chemical or related fields will be considered).
Expertise: Strong background in static equipment, rotating machinery, and MI compliance.
Leadership Style: A practical, hands-on leader .
Preferred Background: Experience from companies with strong MI programs .
Additional Perks & Benefits:
Relocation Support
Competitive Benefits Package - Comprehensive health, 401(k) with match, paid holidays, PTO, and more.
If you're a driven, on-the-ground leader ready to make a lasting impact on a cutting-edge clean energy facility, apply today!
Director of Engineering
Engineering Manager Job In Louisiana
Ferrara/KME are premiere manufacturers of fire trucks and emergency response vehicles offering a full line of pumpers, aerials, industrial, wildland, and rescue apparatus. Working hands-on with both municipal and industrial fire departments, the Ferrara/KME team thrives on diagnosing departments' current apparatus limitations and response needs to custom design the perfect fire apparatus solution that will stand the test of time.
Direct and have immediate responsibility for the divisional product development, design, and documentation. Work with BU as a liaison to manage the build order process, communicate customer specifications and product development and design. Works closely with Sales, Service, and Operations to meet company goals. Reports to Division Director of Engineering and local GM.
Responsibilities:
Provide innovative thought leadership on strategies to grow market share, increase profitability, and meet long-term business goals to the engineering team.
Manage various engineering teams from design, technical sales and aftersales support, project management and production to ensure that any problems are immediately addressed.
Implement approved corporate policies and ensure managers and staff perform their duties and responsibilities.
Plan and develop the department's operating and capital budgets and manage expenses to conform with budget
Implement and required compliance with best of breed engineering practices and methods as approved.
Schedule divisional engineering projects and ensure efficient personnel utilization.
Work with BU engineering leads to develop long and short-range plans.
Work closely with the divisional BUs to manage the VA/VE projects.
Actively participates in continuous improvement of products and processes to better serve customers and improve the overall profitability of the company. Make suggestions for improving product quality, processes, safety, and company profitability.
Work with BU engineering leads to ensure the proper number and talent composition of the ambulance engineering staff.
Maintain design adherence taking into consideration the cost, operation, reliability, manufacturability, adjustment, assembly, weight, installation, clearances, serviceability, standardization and adherence to industry standards and parameters to assure acceptable feasibility and integrity of product.
Interpret and set design objectives, correlating, and assisting in the development of design and drawings to assure adherence to complete model concept to assure maximum efficiency of complete company product or unit thereof and help in the flow of information from group to group.
Maintain design liaison with new or revised parts through the various stages of manufacture and/or experimental fabrication or test, interpreting design requirements and practicality of developed design and making modifications necessary to assure engineering soundness.
Maintain a complete uniform and up-to-date record of all projects and drawings which have been completed.
Requirements (education, experience, travel, physical, work environment):
Bachelor's degree in relevant engineering field with at least 10 years experience in engineering leadership required
Master's degree in the relevant engineering field preferred.
Must have excellent grasp of local and federal laws and regulations governing its engineering governance in public projects.
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Must have excellent organizational, supervisory and leaderships skills.
Must have excellent verbal and written communications skills as well as interpersonal skills
Ability to read, write, comprehend, and verbally communicate simple instructions, short correspondence, and memos in English.
Ability to effectively present information in one-on-one and small group situations to other employees of the organization.
Step-up to conflicts, seeing them as opportunities; read situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation.
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Follow the company Health and Safety Rules, ensure safe operating conditions within area of responsibility, and notify coworkers and supervisors of hazardous acts and conditions. Proper use of PPE; use only defect-free equipment. Promote safety in department. Use proper lifting techniques and overhead hoist when needed. Maintain clean and safe working environment in line with 5-S Philosophy. Participate in hazardous communication training and safety meetings.
Ability to regularly lift and/or move up to 40#'s without assistance.
Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.
While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee is frequently exposed to fumes or airborne particles and vibration.
REV Group is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation, or any other basis prohibited by law. REV Group also undertakes affirmative action to assure equal employment opportunities for minorities and women, for persons with disabilities, and for protected veterans.
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Director of Engineering
Engineering Manager Job 173 miles from Nederland
Our client is an energy services provider to a wide range of industries and communities. It serves more with utility infrastructures serving more than 170+ million square feet of space and operations in 10 cities across the United States and growing. In each community, the company operates highly efficient and innovative utility infrastructures that produce and distribute electricity, steam, hot water and/or chilled water to customer buildings and campuses.
Customers connected to these systems enjoy multiple benefits including reduced operating costs, lower emissions and unmatched reliability.
Job Summary
The Director of Engineering will be a key member of the Baton Rouge Management/Operations team and a technical lead for the Company, reporting directly to the General Manager. The group operates under a flat structure, and the successful candidate will have regular visibility and direct access to various leadership. We are looking for someone that has experience and ability to perform the duties of the Director of Engineering.
Duties & Responsibilities
Design, develop, and evaluate projects to reduce energy costs and improve efficiency during construction, remodeling, or operational phases.
Develop capital expenditure plans for client's LSU Facility
Develop Authorizations of Expenditure for both internal and external purposes.
Manages/supports development of SOWs, budgets, design, bid, construction, and related functions.
Coordinates and reviews work plan with LSU on State funded utility projects.
Support/Administer future growth projects.
Review and administer Key Performance Indicators for plant operations.
Present Key Performance Indicators to Client's management and the customer.
Manage a database of collected data and analyze impacts on performance and energy consumption.
Prepare Monthly reports for both internal and external use.
Develop an understanding of the facility's operating systems and be able to provide guidance to the operations team related to their functionality.
Manage the administration of utility systems records, including utility maps, utility consumption and operation records, gas system records and reporting.
Perform Title V Air Permit reporting.
Provide engineering support to the operations team.
Help the operations team trouble shoot the various adverse system conditions and perform root cause analyses.
Provide engineering design support for projects at Client's Louisiana facilities and participate in associated meetings.
Work with the operations team on the optimization of the existing system
Provide technical guidance for ordering necessary equipment/materials, prepare instructions for facility personnel to perform preventative maintenance, repairs, modifications and the replacement of equipment.
Manage small capital projects at Client's Baton Rouge (& NOLA) facility.
Provide operators with technical training about the facility and work with them to increase their technical knowledge on facilities operation.
Review and provide input to the operations budget.
Review all new technologies.
Professional Experience & Knowledge:
Bachelor's degree from an accredited college or university, with major course work in mechanical or electrical engineering, construction management, construction technology or a related field.
• 5+ years of experience, including 2 years of project management, administrative, and/or supervisor responsibility
Knowledge or familiarity with Louisiana State University is preferred
Professional Engineering license is considered an asset
A preferred candidate would have some Utility or District Energy experience in at least one of the following areas:
steam and hot water boilers, chiller systems
heating, cooling and combined heat and power distribution system design, construction, inspection, analysis, and regulatory and safety compliance;
storm and emergency response planning and implementation;
utility system performance and reliability; and
sustainable energy policy, regulations, markets, and technology
Total annual earnings of $150k-$180k plus an extensive benefits package (our client ranks in the top 25% in employer provided benefits in its industry sector)
Director of Engineering & Maintenance
Engineering Manager Job 255 miles from Nederland
Engineering & Maintenance Manager - Heavy Industry
We are looking for an Engineering and Maintenance Manager with experience in a high volume, complex metal operation, for our client's operation in the greater Dallas, TX area.
KEY QUALIFICATIONS Include:
7+ years leading a Maintenance & Engineering organization in a high-volume Manufacturing/Production environment with automation.
Must be data-driven with strong financial acumen
TPM & Proven Reliability experience
Lean Manufacturing experience
Project Management & Project Development experience
Ability to put systems into place
Strong PC skills, including Windows, Word, and Excel.
Excellent communication skills (written and verbal) and organizational skills.
Proven ability to work in teams.
Ability to manage multiple tasks simultaneously.
CMMS and CPMM
EDUCATION: Bachelor of Science degree in Engineering or similar field.
KEY RESPONSIBILITIES INCLUDE
Responsible for administering and continuously improving an effective Work Management System, ensuring the effectiveness, reliability, and sustainability of all facility manufacturing assets, and leading the Project Engineering Team.
Ensure plant manufacturing equipment operates reliably by deploying preventive and predictive maintenance practices and reliability analytics
Focus on driving sustained improvement across the plant in the areas of maintenance business process improvements to world class standards.
Establish and plan for all training that will ensure all members of the maintenance and project engineering departments are aligned with company, plant and department objectives.
Successful in change management centered on lean manufacturing focused on asset reliability.
Act as an organizational change agent focused on driving operational controllable costs and achieving Earned/Forecast departmental spending.
Cost conscience and results driven system manager who utilizes data to drive efficiency and effectiveness to improve customer satisfaction while achieving spending.
Facilitate advanced Reliability Engineering tools/techniques with emphasis on advanced Problem Solving methods using the DMAIC methodology.
Assist Plant Manager in making operational system design improvements to reduce costs and to increase productivity.
Utilize new technology and Lean Manufacturing principals and processes to maximize efficiency (FMEA, Six Sigma, Kaizen, DMAIC Problem Solving, etc.).
Plan, manage and execute capital asset program in compliance with Annual Operating Plan and established policy.
Initiation of Cost Saving Initiatives (CSIs) including management of utilities and equipment that demonstrate improvements in costs, uptime, quality, safety.
Develop a work environment within manufacturing that promotes trust, teamwork quality and safety.
Assign accountability, build teams, hire, develop, evaluate, train, coach and discipline with Corrective action as needed.
Determine opportunities to improve machine uptime and identify areas in need of future engineering project focus.
Problem identification and resolution through hands-on problem-solving or ongoing employee development.
Schedule, monitor, and manage (through Maximo) that all monthly, quarterly, and annual TPM is completed on time.
Drive continuous improvement of all TPM routines based on MTBF data and technological improvements as well.
Communicate and monitor the SQDC performance, daily work habits, and responsibilities of the Maintenance Mechanics in your department.
Support and lead the Contracting Out process with the USW
Director of Engineering
Engineering Manager Job 255 miles from Nederland
' Client
COGS is partnering with a leading global firm in the data center construction sector that specializes in delivering complex, high-value projects. With a strong market presence and a reputation for technical excellence, our client is committed to innovation, sustainability, and cutting-edge engineering solutions. They are currently seeking an experienced Director of Engineering & Design Management to drive the successful execution of large-scale projects.
Role Overview
The Director of Engineering & Design Management will be responsible for leading engineering and design teams, ensuring that projects are executed efficiently and align with both client expectations and company objectives. This role involves strategic oversight of design processes, risk management, stakeholder coordination, and technical leadership in a fast-paced and evolving industry. The ideal candidate will bring deep expertise in data center or mission-critical facility construction and have a strong ability to drive high-performance engineering outcomes.
Key Responsibilities Include:
Establish and promote a strong health and safety culture, ensuring compliance with industry regulations.
Act as a key advisor to senior leadership on all engineering and design-related activities.
Analyze project requirements, risks, and deliverables to ensure alignment with contractual and regulatory obligations.
Develop and execute engineering and design management strategies, providing clear reporting to internal and external stakeholders.
Provide technical leadership to project teams, ensuring issues are proactively identified and resolved.
Participate in business development activities, including bid preparation and feasibility assessments.
Review and validate project plans, engineering specifications, and regulatory compliance measures.
Oversee the coordination of design-build packages and ensure they align with project schedules.
Support commercial management teams in implementing tracking and reporting processes.
Maintain strong relationships with clients, contractors, and key industry partners.
Ensure projects adhere to industry best practices and company standards.
Foster a high-performance, ethical work environment that attracts and retains top engineering talent.
Qualifications:
Bachelor's degree in Architecture, Engineering, Construction Management, or a related field.
15+ years of experience in engineering and design management within large-scale industrial or mission-critical construction.
Deep knowledge of data center construction trends and best practices.
Experience working with EPC firms or large-scale infrastructure projects (preferred)
Strong leadership skills in managing multidisciplinary teams under demanding timelines.
Excellent communication abilities, with experience in stakeholder management and technical presentations.
Results-driven mindset with a solution-oriented approach.
Willingness to travel regionally and internationally as required.
This role presents an exciting opportunity to lead critical projects in one of the fastest-growing sectors of the construction industry.
Engineering Supervisor - Rotating Equipment
Engineering Manager Job 50 miles from Nederland
The Engineering Supervisor - Rotating Equipment will lead and supervise a group of rotating equipment engineers. Provide leadership and technical support for maintaining the rotating equipment throughout the refinery. This position leads the effort in reliability engineering for rotating equipment to improve equipment availability, reduce maintenance costs, increase MTBF, increase equipment on-line performance, and develop reliability analysis programs.
Minimum Qualifications
B.S Degree in Mechanical, Chemical, or Civil Engineering
Minimum eight (8) years of refinery experience
Excellent verbal and written communication skills at all levels of the organization required
Strong oral and written communication skills
Ability to manage multiple projects simultaneously and work in a team-oriented environment
Valid driver's license
Job Duties
Leads and assists in ensuring that refinery equipment and processes are monitored daily and prompt trouble-shooting expertise is provided to maintain process optimization
Sets goals for department to make overall improvements in equipment and process reliability
Develops solutions to complex problems which require ingenuity and creativity. Leads and/or participates in multi-discipline teams to develop refinery reliability solutions.
Leads a team of mechanical rotating equipment engineers to improve the performance and reliability of rotating equipment reliability performance
Ensures all Rotating Equipment Group technical staff prioritizes safety first in all work activities
Plans and directs work, provides training, facilitates interaction with other work groups, establishes goals and objectives, and sets performance criteria. Leads and coordinates engineering work assignments and workload; selects, leads and coordinates reliability projects and programs
Ensures and/or provides day to day support to Operations and Maintenance for rotating equipment. Provides emergency response for rotating equipment issues in the refinery
Works with the Manager of Reliability to set the rotating equipment goals for the year including program and project prioritization, and maintains the Mechanical Integrity programs for rotating equipment
Participates as a member or leader on the Corporate Rotating Equipment Tech Team
Eligibility Requirements:
The Maritime Transportation Security Act requires all persons who will need unescorted access to a regulated facility to have a valid Transportation Worker Identification Credential (TWIC), issued in accordance with the rules established by the United States Coast Guard and the Transportation Security Administration. Candidates selected for employment must meet eligibility criteria to obtain a TWIC card.
Engineering Manager
Engineering Manager Job 228 miles from Nederland
In 1985, Mike and Kim Crabb founded Diamond C with a small team and a big dream. Diamond C remains a family-owned and operated business, with a strong emphasis on our foundational “Do Work, Love Strong” culture, which is based in Mt. Pleasant, TX.
We are unwavering in our commitment to more - more process improvements, more sustainable manufacturing, and more opportunities for our team. Our purpose is to fuel the growth and success of our team members, customers, and community. We're dedicated to being a positive force for change and using our expertise to make a meaningful impact on our community abroad.
This role is located in Mount Pleasant, TX 75455
Purpose:
The Engineering Manager is responsible for overseeing the team that manages the Bill of Materials (BOM) for mechanical designs. This role requires close collaboration with design, engineering, procurement, and manufacturing teams to ensure the production process is efficient, accurate, and cost-effective. The ideal candidate will have strong leadership skills, technical expertise, and a process-oriented mindset to drive improvements in BOM and System management.
Key Responsibilities:
Lead, mentor, and manage a team of mechanical engineers and BOM Specialists, ensuring professional growth and high performance.
Oversee the development, maintenance, and optimization of BOMs for mechanical designs, ensuring accuracy and efficiency.
Provide strategic leadership in engineering operations to streamline BOM management and improve product lifecycle efficiency.
Collaborate with cross-functional teams, including design, engineering, procurement, and manufacturing, to enhance operational workflows and cost-effectiveness.
Identify and implement process improvements to reduce errors and enhance manufacturing efficiency.
Develop and monitor team key performance indicators (KPIs) to track effectiveness and drive continuous improvement.
Act as a liaison between engineering and manufacturing teams to ensure alignment of design specifications and production processes.
Ensure compliance with industry standards, regulatory requirements, and best practices in BOM management.
Required Skills & Experience:
Bachelor's or Master's degree in Mechanical Engineering, Industrial Engineering, or a related field.
Minimum of 7+ years of experience in mechanical engineering, with at least 5+ years in a senior engineering role.
Proven experience in leading and managing engineering teams.
Strong background in mechanical part and mechanism design, with expertise in BOM management.
Proficiency in CAD software, with SolidWorks preferred.
In-depth knowledge of ERP systems, Material Requirements Planning (MRP), and manufacturing processes.
Excellent leadership, communication, and project management skills.
Ability to drive process improvements, mentor team members, and ensure cross-departmental collaboration.
Benefits:
Medical
Dental
Vision
Long and Short Term Disability
Employer Paid 25K Life Insurance
Other Supplemental Policies
Physical Wellness Program
Paid Parental Leave
Tuition Reimbursement Program
401(k) & Company Match
Scholarship
We encourage and welcome applicants with any and all backgrounds, experiences, abilities, and competencies. All decisions regarding hiring, promotion, discipline, and discharge are based on qualifications, merit, and the needs of the business. We are an equal opportunity employer.
Director of Engineering
Engineering Manager Job 83 miles from Nederland
Director of Engineering - (Solar & BESS)
Compensation: $180,000 - $220,000 + Bonus + ESOP
Piper Maddox is partnering with a leading global engineering, procurement, and construction (EPC) firm, boasting over 15 years of expertise in the Solar and Battery Energy Storage System (BESS) sector. Recognized as one of the top solar contractors in the USA, our client is poised to achieve an ambitious $2 billion target in new projects by 2025. This is an exceptional opportunity to join a thriving organization, advance your career, and make a significant impact in one of the world's fastest-growing industries.
The Role:
We are seeking a highly experienced Director of Engineering to lead and expand the engineering department for large-scale solar and BESS projects. In this senior leadership position, you will manage a multidisciplinary team across electrical, mechanical, structural, and civil engineering disciplines. Your role will involve shaping the engineering vision, ensuring flawless project execution, and delivering world-class results.
Key Responsibilities:
Lead and manage multidisciplinary engineering teams (electrical, mechanical, structural, and civil) across complex, large-scale solar and energy storage projects.
Oversee the full project lifecycle, from design through to commissioning, ensuring all engineering deliverables meet quality standards and client expectations.
Collaborate closely with cross-functional departments to ensure seamless project execution and risk mitigation.
Develop and implement best practices, processes, and innovative solutions to optimize efficiency and reduce costs.
Manage resource allocation, budgeting, and risk mitigation for engineering activities, ensuring successful outcomes for all projects.
Provide leadership in scaling the engineering department to meet the growing demand of projects. Mentor and develop engineering teams, fostering a culture of innovation and excellence.
Serve as the primary point of contact for technical reviews and guidance, ensuring alignment with company goals and client expectations.
Ensure adherence to quality control and quality assurance procedures, maintaining high standards throughout project execution.
What We're Looking For:
10+ years of experience in engineering leadership roles, with a proven track record of delivering large-scale solar and BESS projects.
Strong expertise across all engineering disciplines: electrical, mechanical, structural, and civil engineering.
In-depth understanding of the technical, financial, and operational aspects of solar and energy storage projects.
Significant experience in managing and scaling engineering teams in a fast-paced, growing environment.
Exceptional communication skills, with the ability to engage with senior leadership and clients effectively.
If you are interested in the position, please click apply with an updated copy of your resume. If you have not heard from us within 48 hours, please assume you application has been unsuccessful.
Senior Director, AI Customer Engagement Platforms Engineering
Engineering Manager Job 264 miles from Nederland
About the Role
We are seeking a skilled and accomplished Senior Director, AI Customer Engagement Platforms Engineering that has shipped multiple high quality contact center applications to lead our growing software engineering team for sales, care and support services. Reporting to the SVP, Product Development, the Senior Director is responsible for delivering state of the art experiences for our customers and employees that are low latency and highly available. The Senior Director will recruit, lead, and mentor software engineers that develop multiple applications using iterative and empirical approaches. They will collaborate with product management, design, and contact center operations to systematically define and deliver human centric products. The role is pivotal in ensuring our employees and customers are delivered experiences that meet their needs and wants, while driving returns on investments. The Senior Director will level up our engineering strategy and operations by applying rigorous architecture, software design, documentation, automation and quality assurance principles ultimately being measured by their end users' satisfaction.
Responsibilities
Leads, mentors, and scales the contact center engineering team as well as championing a strong devops culture
Delivers applications that achieve 5-star ratings from their users
Employs the art and science of software engineering to be a leader in establishing product vision and strategy
Develops and implements comprehensive processes that increases delivery velocity without compromising quality across multiple teams
Guides the adoption of new data formats, data stores, and patterns for performance and data locality, consulting regularly across teams for input / feedback
Defines and models practices and culture that values and encourages cross functional collaboration
Defines and implements cross-org monitoring and response policies
Regularly interacts with end users (customers / employees) to understand their needs / wants
Connects multiple data hypothesis together to establish a larger narrative supported through data
Transforms ideas into elegant and simple architectures and software designs within budget and technology constraints
Anticipates the delta in effort between solutions with functional partners
Coaches others on best practices for architecture, software design, coding, and documentation
Ensures regulatory and corporate policy compliance, consistently employing privacy / security by design
Advocates for the importance of continuous, rapid testing and learning
Consistently helps teams overcome obstacles and complete work
Delivers and operates software that achieves successful outcomes consistently
Defines career paths to help the team identify opportunities for growth and achieve their goals
Partners regularly with senior leadership stakeholders
Exhibits natural and intuitive stakeholder and user empathy
Qualifications
Degree in Computer Science, Engineering or related field; or 10 years of software product development with increasing leadership experience.
Proven track record delivering chat, chatbot, voice user interface, workforce management and other contact center technologies required.
AI-powered solutions preferred.
Experience automating contact center operations to reduce costs while exceeding customer expectations.
Master's degree preferred.
Financial acumen to understand and articulate the company's profits and losses, contributing as a leader in ROI and budget analysis.
Demonstrated data literacy in support of engineering delivery and operations decisions.
Deep architecture design experience, consulting teammates on specific difficult areas of the design and setting up new projects for architectural success.
Demonstrated understanding of technical debt as a long-term budgeting and risk management tool, articulating when to incur more and when to pay it down.
Expertise with popular frontend and services programming languages across a range of device types, databases, devops automation, and workflow tools.
Demonstrated commitment to ongoing learning and professional development in the field of product development.
Exceptional customer communication, leadership, and interpersonal skills.
Ability to make informed decisions under pressure and effectively manage engineering deliveries in support of an exceptional customer experience.
Demonstrated ability to drive process improvements and optimize operational efficiency.
Project management skills and the ability to oversee multiple initiatives concurrently.
Required Skills
Financial acumen, data literacy, technical debt management, architecture design, software engineering, leadership, communication, project management, AI-powered solutions, frontend programming languages, services programming languages, databases, devops automation, workflow tools.
Preferred Skills
Master's degree, ongoing learning and professional development, customer communication, interpersonal skills, optimization of operational efficiency, project management, leadership experience, AI-powered solutions, frontend programming languages, services programming languages, databases, devops automation, workflow tools.
Engineering And Maintenance Manager - Chemicals
Engineering Manager Job 220 miles from Nederland
Maintenance & Engineering Manager
📄 Job Type: Direct Hire
Responsibilities
Oversee Engineering, Maintenance, and I&E teams.
Lead site improvement and preventive maintenance projects.
Manage CAPEX initiatives, budgeting, project execution, process design, equipment specification, and troubleshooting.
Oversee maintenance budget, including inventory, tools, and vendor services.
Conduct Root Cause Failure Analysis (RCFA).
Coordinate with Production and EHS to schedule maintenance with minimal disruption.
Track expenditures and identify cost-saving opportunities.
Provide technical expertise for equipment failures.
Develop maintenance strategies and manage vendor relationships.
Ensure compliance with maintenance and engineering records.
Collaborate with global teams on CAPEX and plant troubleshooting.
Requirements
10+ years in mechanical, instrument, electrical, or project engineering (chemical manufacturing; polymers preferred).
5+ years of supervisory/management experience in a plant environment.
Experience managing a multimillion-dollar budget.
Bachelor's degree in Mechanical or Electrical Engineering.
Preferred: Master's degree in Mechanical Engineering or MBA.
Professional certification preferred.
Ability to travel locally and internationally.
Process Engineering Manager
Engineering Manager Job 83 miles from Nederland
Our client is a leader in the steel tubular industry with a commitment to innovation and excellence that drives them to deliver high-quality solutions to their clients. They are seeking a Process Engineering Manager to contribute to the innovation and optimization of their manufacturing processes. The right candidate will be a highly skilled and proactive leader that drives continuous improvements and upholds our client's commitment to operational excellence.
This Role Offers:
Be at the forefront of innovation in the energy industry, leveraging state-of-the-art tools and solutions.
Thrive in a vibrant, fast-paced setting that fosters continuous learning and skill development.
Join a cohesive team united by a shared passion for creativity, progress, and achieving exceptional results
Competitive compensation and benefits package.
Focus:
Lead and manage engineering teams, fostering a culture of innovation and high performance.
Oversee and enhance manufacturing processes through advanced engineering methodologies.
Implement and manage Lean Six Sigma projects, ensuring best practices in process improvement and efficiency.
Develop and sustain maintenance reliability programs to enhance production uptime and equipment longevity.
Collaborate with cross-functional teams to ensure cohesive engineering solutions that align with company objectives.
Drive the adoption of new technologies and practices in metals manufacturing, enhancing productivity and quality.
Skill Set:
Bachelor's degree in Engineering, with a preference for Industrial, Mechanical, or Electrical disciplines.
Minimum of 10 years' experience in engineering, including at least 3 years in a managerial or leadership role.
Demonstrated expertise in manufacturing processes and engineering principles, particularly in the metals manufacturing sector.
Proven track record of managing and implementing Lean Six Sigma projects, with a Lean Six Sigma Black Belt certification highly preferred.
Solid understanding of cross-functional engineering applications and manufacturing processes.
Experience in maintenance reliability programs is highly desirable.
Strong leadership skills with the ability to mentor, motivate, and guide team members.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
Engineering Manager
Engineering Manager Job 123 miles from Nederland
A dynamic engineering leader with a proven track record of delivering strong results is needed for a key management role. The Engineering Manager will be responsible for developing and implementing engineering strategies to achieve production, quality, and customer satisfaction goals. This role involves leading a team of engineers, CAD technicians, and detailers and will report to the General Manager.
Key Responsibilities:
Core Value Expectations:
Demonstrate integrity, trust, and high performance in all aspects of the role.
Deliver quality and outstanding customer service internally and externally.
Foster a culture of teamwork, respect, and accountability.
Engage in mentorship and continuous learning.
Primary Role Expectations:
Set strategic direction for the engineering team to support growth while ensuring efficiency.
Lead, develop, and manage a high-performing engineering team, including goal setting and performance management.
Analyze and leverage industry technologies to improve key performance indicators (KPIs) and profitability.
Collaborate with internal and external stakeholders to meet customer expectations and deliver quality products.
Engineering & Operations:
Develop and execute an engineering strategy to enhance production and quality.
Manage relationships with vendors to improve throughput and operational performance.
Optimize engineering processes, including enhancements to MBS software to reduce turnaround times.
Streamline the end-to-end engineering process, from contract generation to final product completion.
Train and mentor engineering teams in design, CAD, and detailing to improve technical skills and efficiency.
Strengthen recruiting and onboarding programs for engineering team members.
Provide hands-on support for sales and operational teams as needed.
Planning & Business Intelligence:
Collaborate with leadership to define and achieve financial and operational goals.
Develop and monitor an engineering optimization plan with clear objectives and monthly updates.
Generate daily, weekly, and monthly reports on engineering production and performance metrics.
Establish and analyze KPIs to enhance process efficiency and employee performance.
Ensure that process documentation is continuously updated and maintained.
Team & Community Engagement:
Motivate and manage personnel to meet business and financial objectives.
Foster collaboration across all departments to enhance company operations.
Oversee staff development, performance reviews, and team structure.
Maintain a safe and productive work environment for all employees.
Build strong relationships within the team through trust and open communication.
Qualifications:
Bachelor's degree in engineering (PE license preferred).
5+ years of leadership experience in a related field.
Strong background in pre-engineered buildings (preferred).
Proven success in managing an engineering team in a manufacturing environment.
Expertise in implementing processes, systems, and performance metrics.
Visionary mindset with strong strategic planning and analytical skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and ability to work with ERP systems.
Valid driver's license and ability to operate company vehicles as required.
Vice President of Engineering
Engineering Manager Job 83 miles from Nederland
Who is CenTrio?
CenTrio is a fully integrated, innovative and sustainable energy services provider to a wide range of industries such as higher education & healthcare campuses, cities, and communities. It serves more with utility infrastructures serving more than 170+ million square feet of space and operations in 10 cities across the United States and growing.
In each community, the company operates highly efficient and innovative utility infrastructures that produce and distribute electricity, steam, hot water and/or chilled water to customer buildings and campuses. Customers connected to these systems enjoy multiple benefits including reduced operating costs, lower emissions and unmatched reliability.
CenTrio is a wholly owned subsidiary of a global Infrastructure Investment Consortium with unmatched financial wherewithal and manages a portfolio of long-life, high quality infrastructure assets with high barriers to entry that generate stable and growing cash flows.
Job Summary
The Vice President Engineering (VPE) will provide critical leadership within the Utilities and District Energy System operations and directly supporting the Senior Vice President Engineering and Construction (SVPE&C). This role encompasses overseeing team performance, managing large scale energy projects, and driving business development initiatives.
The VPE will play a key role in executing the strategic vision of the Engineering Department, managing large scale projects, performing engineering evaluations, overseeing day-to-day-operations, and ensuring optimal performance of CenTrio's energy infrastructure. This position will focus on innovation, reliability, sustainability, and system efficiency, helping to deliver high quality results along with fostering a positive results-driven team culture. This role demands a forward-thinking leader with industry expertise to support the company's strategic objectives, ensure alignment between technical excellence and business growth and client satisfaction while also fostering a strong team culture and effective people management.
This position offers a hybrid work structure, allowing flexibility to work remotely or from the office based on business needs. While remote work is an option, working from the office is encouraged for tasks requiring high collaboration or on-site completion. Office attendance can vary weekly.
Key Responsibilities:
Assist the SVPE&C in executing strategic initiatives
Provide detailed reports on department operations, engineering analysis, project timelines, team performance and system efficiency to the SVP&C
Collaborate with the SVPE&C to align engineering & construction goals and development strategies ensuring cohesive engineering support and project delivery
Leadership and Strategy
Support the SVPE&C with leading, mentoring and managing the engineering team, fostering a culture of innovation, collaboration, and excellence
Help develop and implement the engineering strategy aligned with company goals, particularly in engineering analysis, reliability, sustainability, and operational efficiency.
Collaborate and work cross-functionally with others to ensure alignment between engineering operations and broader company objectives.
Develop team members, ensure high morale is maintained and provide support when necessary to ensure team is engaged and working effectively towards common goals
Foster a culture of continuous improvement and innovation within the team and keep pace with industry trends and technological advancements.
Engineering and Project Management
Oversee the planning, design, and construction of new district energy projects, expansions, and upgrades to existing infrastructure.
Perform operational reliability and efficiency engineering evaluations to achieve optimal plant and distribution system performance
Act as a key decision maker on project prioritization, resources allocation and risk management to meet strategic objectives
Ensure projects are completed on time, within scope, and on budget.
Lead efforts in introducing advanced technologies, renewable energy integration, and automation to improve energy systems.
Business Development:
Collaborate and actively contribute to with the SVPE&C and business development teams to define and pursue new market opportunities for growth within the district energy and utility sector
Participate in proposal development ensuring that the engineering solutions present alignment with client needs and organizational capabilities
Assistant negotiations and contract development for projects focusing on ensuring technical feasibility and optimal design outcomes
Operations and Maintenance:
Oversee and at times drive the reliable and efficient operation of district energy systems, including steam, chilled water and electricity production and distribution
Implement best practices for system maintenance, performance monitoring, and troubleshooting
Work closely with operations teams to optimize energy plant and distribution system operation and cost-effectiveness.
Sustainability and Innovation:
Lead efforts to enhance sustainability initiatives, including reducing carbon emissions and integrating renewable energy sources (e.g., geothermal, solar, biomass).
Explore and adopt continuous improvement and innovation across engineering processes and technologies to enhance energy efficiency and reduce environmental impact.
Compliance and Risk Management:
Ensure compliance with all local, state, and federal regulations, including environmental and safety standards.
Proactively identify and mitigate risks related to engineering projects and initiatives, including safety, operational, and financial risks. Keep senior leadership informed of any significant challenges to project risk profiles and mitigate risk.
Budgeting and Financial Oversight:
Assist in developing and managing the Corporate Engineering Department annual budget, ensuring cost control without compromising quality or safety.
Evaluate capital expenditures and operational costs related to energy systems and infrastructure.
Provide SVPE&C with regular updates on financial performance including project expenditures and operating costs.
Stakeholder Management:
Build and maintain relationships with internal and external stakeholders, including clients, contractors, utility providers and regulatory agencies to facilitate smooth collaboration and project success
Engage with business development team to align engineering solutions with client and market needs, fostering long term partnerships and customer satisfaction, keeping accurate records of engineering contacts and industry partners.
Working Style to Be Successful in This Role:
Provide effective engineering experience and analytical skills to complete thorough and effective equipment and utility/energy system evaluation and optimization
Strong leadership and team management skills, with the ability to inspire and drive high performance.
Collaborative with excellent interpersonal skills including being capable of developing and maintaining positive relationships internally and externally
Ability to think long-term and develop innovative engineering solutions aligned with the company's vision.
Adept at diagnosing and addressing complex technical challenges.
Strong analytical design and problem-solving skills with great attention to detail, providing specific recommendations to optimize outcomes
Demonstrates exceptional initiative and execution skills.
Comfortable navigating the evolving energy environment to initiate and lead effective results and positive change.
Delivers high-quality work with accuracy
Adapts quickly in a dynamic, complex, and fast-paced environment, managing changing priorities effectively
Professional Experience & Knowledge:
Degree in Engineering (Mechanical, Electrical or Civil preferred) with a minimum 8 years of engineering experience
Professional Engineer License strongly preferred
Proven experience managing large, complex engineering design and energy infrastructure projects from concept through completion.
Thorough understanding of district energy systems, including steam, chilled water, and power generation, including renewable energy integration.
Technical Skills & Requirements:
Expertise in operation and optimization of mechanical, electrical, and control systems
Experience with energy efficiency, sustainability initiatives, and regulatory compliance.
Excellent project management and financial oversight abilities.
Proven experience in business development, client engagement, and identifying growth opportunities within district energy engineering field.
Strong understanding of budgeting, financial metrics, and cost control in large infrastructure projects.
Outstanding communication and interpersonal skills, with the ability to collaborate across departments and with external stakeholders.
Strong oral and written communication abilities.
Proficient in Microsoft Office Suite, particularly Excel for creating spreadsheets and using formulas
Proficiency with MS Project and MS PowerPoint
Experience working with D365 is an asset
Why Join CenTrio?
CenTrio offers a dynamic and friendly work environment, dedicated to nurturing a top-notch team culture! Additionally, CenTrio offers an array of fabulous benefits and perks.
Medical Benefits first day of hire
Medical, dental, vision, Life & AD&D benefits
Option of supplemental Life & AD&D benefits
Company paid High Deductible Healthcare Benefit Plan
401k plan with % match
Training Opportunities and career progression
Competitive salaries that reflect the value of skills and experience
Dynamic and friendly work environment in a rapidly expanding industry with a national presence
Remote, Hybrid, and In Office schedules available dependent on job responsibilities
Engineering Manager - LNG Megaproject
Engineering Manager Job 83 miles from Nederland
Job Title: Engineering Manager - Large-Scale LNG Project
Employment Type: 4 year contract
About the Role:
We are seeking an experienced Engineering Manager to lead and oversee engineering activities for a large-scale LNG project in Houston, TX. This role requires a highly skilled professional with expertise in large scale process industry (experience with LNG is a plus) to ensure the successful execution of the project. The Engineering Manager will play a critical role in managing multidisciplinary engineering teams, coordinating with stakeholders, and driving project success from FEED through commissioning.
Key Responsibilities:
Lead, manage, and coordinate all engineering activities for the LNG project, ensuring alignment with project goals, industry standards, and regulatory requirements.
Oversee Front-End Engineering Design (FEED), Detailed Engineering, and EPC phases of the project.
Provide technical leadership in process engineering, mechanical, electrical, civil, and instrumentation disciplines.
Collaborate with EPC contractors, vendors, and regulatory bodies to ensure compliance with safety and environmental standards.
Develop and implement engineering strategies to optimize project schedule, cost, and quality.
Support project risk assessments and mitigation strategies, ensuring adherence to industry best practices.
Manage and mentor a team of engineers, fostering a culture of collaboration, innovation, and technical excellence.
Ensure seamless integration between engineering, procurement, and construction teams to drive project efficiency.
Monitor project progress, resolve technical issues, and provide strategic recommendations to senior leadership.
Qualifications & Experience:
Bachelor's degree in Engineering (Mechanical, Chemical, Civil, or related field); a Master's degree is a plus.
10+ years of engineering experience in LNG, oil & gas, or petrochemical industries.
5+ years in an engineering leadership or management role.
Proven track record of managing large-scale LNG (or other O&G) projects from conceptual design to execution.
Strong knowledge of NFPA 59A, ASME, API, and other industry codes and standards.
Experience in working with regulatory agencies such as FERC, PHMSA, and DOE.
Ability to manage multiple stakeholders, including EPC contractors, consultants, and regulatory bodies.
Strong leadership, communication, and problem-solving skills.
Experience with HSE best practices, risk management, and compliance.
Proficiency in engineering software tools and project management methodologies.
Why Join Us?
Be part of a high-profile LNG megaproject with a significant impact on the energy sector.
Work with a team of industry-leading professionals in a collaborative and innovative environment.
If you are a results-driven Engineering Manager with a passion for LNG or large-scale energy projects, we invite you to apply and be part of our exciting journey.
Engineering Project Manager
Engineering Manager Job 83 miles from Nederland
Role: Project Engineering Manager
Compensation: Strong base + bonus + equity
Experience with Energy storage, solar, or substations is required.
A leading Independent Power Producer (IPP) specializing in utility-scale battery energy storage projects. The company focuses on the development, construction, and operation of energy storage assets, supporting grid reliability and the transition to renewable energy. With an expanding pipeline, the company is growing its project execution team and seeking motivated professionals to support its mission.
Role Overview:
The team is hiring a Project Engineering Manager to support execution across their storage portfolio. You'd be overseeing engineering deliverables, coordinating closely with internal teams and external consultants, and helping ensure projects stay on track from a technical perspective.
The role involves a mix of internal coordination and external-facing responsibilities-ideal for someone who can bridge the gap between technical execution and project delivery. There's a strong focus on managing consultant workstreams and ensuring the company is getting what it needs from its Engineers of Record and design partners.
This is a lean environment where you'll have autonomy, ownership, and visibility-so it's a good fit for someone who thrives without a lot of layers and red tape.
Key Responsibilities:
Manage engineering deliverables across multiple utility-scale storage projects.
Coordinate with consultants and Engineers of Record to ensure quality and timeliness of work.
Review designs, submittals, and reports to flag issues and provide internal guidance.
Work cross-functionally with development, procurement, and construction to align on project execution.
Act as a technical point of contact both internally and externally.
Support internal decision-making with light technical modeling and input.
Ideal Background:
5-6 years of experience in project engineering.
Electrical engineering background.
Experience with energy storage, substations, or utility-scale solar.
Experience managing consultants and third-party engineers.
Strong communication skills and ability to work in a lean, fast-paced environment.
Electrical Engineering Manager
Engineering Manager Job 83 miles from Nederland
We're currently working with a well-known EPC client who are currently seeking a highly skilled and experienced Electrical Engineering Manager to oversee substation protection and control relaying projects, while leading a team of engineers, designers, and technicians to deliver exceptional service to their clients. There are 3 sites with North Carolina and Houston being the main offices you'll work from.
Key Responsibilities:
Leadership & Team Oversight: Provide professional leadership and oversight of Electrical Project Engineers, Project Managers, Designers, and Technicians. Mentor and support your team through career development reviews and by identifying growth and learning opportunities.
Client Management: Build and maintain long-term relationships with clients, ensuring that projects meet client expectations and timelines while fostering continued business development.
Resource & Project Planning: Manage office resource billable levels, forecast resource needs, and monitor project backlogs to ensure effective staffing levels and planning for additional resources or new hires.
Collaboration: Facilitate effective collaboration between internal and external team members across different offices and disciplines, resolving design conflicts and ensuring project continuity.
Quality Control: Conduct Quality Control (QC) reviews for substation protection and control relaying design, relaying settings, and the PE seal for construction design packages and setting reports.
Conflict Resolution: Actively resolve conflicts with both team members and clients, ensuring smooth communication and project execution.
Requirements:
Education: A Bachelor's degree in Electrical, Civil, or Mechanical Engineering is required. An MBA, PMP certification, or a Master's degree in Engineering Management is preferred.
Professional Licensing: Registered Professional Engineer (PE) license required
10+ years of experience in substation and relaying design and implementation.
5+ years of experience in the engineering consulting business.
5+ years of experience in managing people and leading teams.
Skills & Competencies:
Competence in developing and maintaining a strong business network.
Ability to research engineering and design issues and evaluate practical solutions.
Strong leadership, communication, and problem-solving skills.
Interviews will be conducted over a 2 stage process with immediate availability, if you fit the above criteria, please apply now for immediate consideration.
Electrical Engineering Manager
Engineering Manager Job 83 miles from Nederland
CDI Engineering Solutions
We are conducting a national search for an Electrical Engineering Department Manager to work in our Engineering Center in SW Houston, TX. Candidate will be responsible for work force staffing, budgeting, quality control, standards development, and technical excellence within the department.
Responsibilities include but are not limited to:
Required:
PE License in Texas with preferred 15 years, field experience, experience working in the refining/petrochemical industry(s) preferred, hydrocarbon storage and transportation. Experience as the lead engineer on medium and large multi-discipline projects.
TWIC Card required.
Oversee and supervise discipline engineering and design staff.
Overall technical responsibility for all discipline design activities, QA/QC, including technical discipline audits as required.
Coordinate design resource/staffing requirements with project teams, including participation in weekly staff meetings.
Coordinate design activities to be executed outside of office with direct and contract personnel.
Responsible for recruiting, interviewing, and hiring discipline design personnel.
Responsible for interfacing with HR, and promptly addressing personnel issues - including disciplinary action and termination where required.
Evaluate technical requirements on projects, and support proposal activities with internal engineering cost and AFE estimates.
Review project scoping documents, including design basis and deliverable registry.
Coordinate discipline design specific technical training and development, including mentoring and technical support.
Coordinate development of discipline design specific tools, standards, templates, etc.
Evaluate and approve 3rd party applications used by discipline designers.
Conduct performance reviews on staff personnel.
Approve time and expenses for discipline design personnel.
Manage department billability and control nonbillable expenses.
Develop marketing materials specific to the electrical discipline.
Participate in business development sales calls.
Coordinate continuing improvement with other remote offices.
Develop and execute employee development plans.
Demonstrates a continuing consciousness of safety in daily activities and implementation.
Qualifications:
PE License in the State of Texas with preferred 15 years, field experience, experience working in the refining/petrochemical industry(s) preferred, hydrocarbon storage and transportation. Experience as the lead engineer on medium and large multi-discipline projects.
TWIC Card Required.
Software: ETAP, SKM etc.
Required: BS in Electrical Engineering (or higher) from ABET accredited Institution
Preferred: ABET accredited Institution; Master's degree or higher
EEO Statement
CDI Engineering Solutions, LLC (“CDI”) is an equal opportunity and affirmative action employer committed to promoting diversity, equity, and inclusion in our workplace. We do not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran's status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
In compliance with federal law, all candidates hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form after acceptance of a formal CDI offer letter through our onboarding system.
Fraud Alert
Please be aware that there have been instances of fraudulent job offers being made in the name of CDI by unauthorized individuals or organizations. We want to make it clear that CDI will never ask for any type of payment information during our interview process. Additionally, please note that all email communications from CDI will only come from our business email addresses, which end in '@cdicorp.com'. If you receive any suspicious job-related emails from any other domain, please do not respond to them and disregard any requests for personal or financial information. If you have any concerns about the legitimacy of a job offer or communication, please contact us through our website.
Vendor Incident Manager
Engineering Manager Job 283 miles from Nederland
Skills:
ITIL expertise including Incident, Problem, and Change Management
Experience with vendor management processes and standard methods.
Strong negotiation and communication skills to effectively collaborate with internal teams and external vendors. You will be a part of a group that will help drive Vendor Support Process improvements so that we can reduce incident mitigation times.
Responsibilities
Collaborate with Enterprise Vendor Managers to align vendor SLAs with incident management processes and improve response times.
Assist in developing a capability to enable the Major Incident team to rapidly engage vendors for production incident support.
Define metrics and score-carding to measure vendor response and support effectiveness.
Assess these results to develop actionable insights to drive continuous improvement.
Analyze vendor-related incident data and report findings related to vendor SLAs and metrics alignment.
Identify existing process gaps by joining vendor-related incident bridges and post-mortems and propose process improvement opportunities within the Vendor Support models.
Engage with vendors and vendor managers to elevate response efficiency during incidents.
Engage in Vendor Operations meetings track vendor case status and identify opportunities and ways to address gaps or blockers.
Document and educate incident management teams on process changes associated with managing and tracking vendor-related issues.
Work with SMEs to develop knowledge articles on new vendor processes and technologies.
Requirements
Experience with vendor management processes and standard methods.
Strong negotiation and communication skills to effectively collaborate with internal teams and external vendors.
Proven experience in understanding and optimizing existing processes.
ITIL expertise including the Incident, Problem, and Change Management processes.
Excellent written and verbal communication skills, with a keen eye for detail and an ability to explain complex concepts in a clear and concise manner.
Exceptional analytical skills with the ability to translate details into identifiable trends and themes.
A solid understanding of technical concepts and the ability to translate them into information consumable by various audiences.