Dunkin' Donuts Overview

Industry
Food and Beverage, Coffeehouse
Revenue
Headquarters
Employees
35
Founded In
Website
Organization Type
Private
Social Media

Dunkin' Donuts is a hospitality company focusing on coffee, baked goods, and quick service. Founded in 1950, the Massachusetts-based company has grown to become the largest coffee and baked goods chain in the world, offering customers high-quality coffee, bagels, donuts, and various other treats. Today, Dunkin' Donuts operates under the leadership of CEO David Hoffmann and generates an annual revenue of $1.4 billion.

The company employs a diverse workforce of 35 individuals, with 63.9% female and 37.5% ethnic minorities represented. Dunkin' Donuts employees tend to lean towards the Democratic Party in political affiliation. Although the average employee salary at the company is $27,851 per year, some of its higher-paying competitors include Community Coffee, Caribou Coffee, and Papa Murphy's. Despite high employee turnover rates, Dunkin' Donuts continues to maintain its status as a prominent player in the hospitality industry.

Dunkin' Donuts's Mission Statement

We strive to keep you at your best, and we remain loyal to you, your tastes and your time. That's what america runs on. Dunkin is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day.

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3.5/5

Dunkin' Donuts employee reviews

Based on 31 ratings

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Job openings at Dunkin' Donuts
231 Positions
Average salary at Dunkin' Donuts
$27,851 yearly

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Dunkin' Donuts employee reviews

Dunkin' Donuts employee reviews
3.5/5

Based On 31 Ratings

Work At Dunkin' Donuts? Share your experience.
Employee Reviews
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3.0
A zippia user wrote a review on Jan 2024
Pros of working at Dunkin' Donuts

I like my coworkers, the food, the customers, I like doing prep work and cleaning.

Cons of working at Dunkin' Donuts

I don't like some of the rude customers or the hours or the management.

Dunkin' Donuts Benefits

The free lunch.

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3.0
A zippia user wrote a review on Jul 2023
Pros of working at Dunkin' Donuts

You get out of the house, I suppose.

Cons of working at Dunkin' Donuts

You work at Dunkin’ Donuts. New hires, even teenagers, make the same, or more, hourly than employees that have been there 5 plus years. No room for growth or promotion. Treated less than human.

Dunkin' Donuts Benefits

There are 0 perks / benefits.

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Dunkin' Donuts

Great atmosphere, and diversity. Always familiar faces that enter the facility so adds to the great atmosphere.

Cons of working at Dunkin' Donuts

Long hours of standing, work becomes tedious.

Dunkin' Donuts Benefits

Free coffee, as well as get connected to neighboring businesses.

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1.0
A zippia user wrote a review on May 2023
Pros of working at Dunkin' Donuts

I was a shift leader and knew mostly everything about my job and I worked hard for myself, the crew and the company and at first it was rewarding.

Cons of working at Dunkin' Donuts

Hostile work environment, a lot of drama and unresolved issues, a lot of call offs and no shows and rude customers.

Dunkin' Donuts Benefits

Making 15.50 and hour and sick time.

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1.0
A zippia user wrote a review on Dec 2022
Pros of working at Dunkin' Donuts

I got free food.

Cons of working at Dunkin' Donuts

the employees were rude.

Dunkin' Donuts Benefits

the hours were good and i had a lot of time working.

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2.0
A zippia user wrote a review on Nov 2022
Pros of working at Dunkin' Donuts

My coworkers and free food

Cons of working at Dunkin' Donuts

The people being rude and corporate not giving breaks and being rude and not caring about their employees

Dunkin' Donuts Benefits

Foood drinkssss

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2.0
A zippia user wrote a review on Jun 2022
Pros of working at Dunkin' Donuts

The fast paced environment

Cons of working at Dunkin' Donuts

The lack of incentives and pay, no breaks

Dunkin' Donuts Benefits

Free food

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5.0
A zippia user wrote a review on Jun 2022
Pros of working at Dunkin' Donuts

I liked Meeting new people and having more responsibility

Dunkin' Donuts Benefits

free coffee and food whenever we wanted

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4.0
A zippia user wrote a review on Mar 2022
Pros of working at Dunkin' Donuts

Flexible work hours

Cons of working at Dunkin' Donuts

The summer has all day rushes from clocking in to clocking out

Dunkin' Donuts Benefits

free food

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5.0
A zippia user wrote a review on Jan 2022
Pros of working at Dunkin' Donuts

The customers always being so involved & unique was probably my favorite thing about working at this establishment.

Cons of working at Dunkin' Donuts

What I did not like, however, was how often other co-workers would call out so it would be just me & a trainee during a shift that is supposed to be 4 people.

Dunkin' Donuts Benefits

My favorite perk/benefit from working at Dunkin' was either the freedom of using my phone when all work was done; or the free food.

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The team at Dunkin' Donuts

  • The founders of Dunkin' Donuts is William Rosenberg.
  • The key people at Dunkin' Donuts are David Hoffmann and William Rosenberg.
Key People
David Hoffmann
W
William Rosenberg

Dunkin' Donuts Rankings

Dunkin' Donuts is ranked #28 on the Best Hospitality Companies to Work For in Massachusetts list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Dunkin' Donuts salaries

7.2
Salary Score
The average a Dunkin' Donuts salary in the United States is $27,851 per year. Dunkin' Donuts employees in the top 10 percent can make over $42,000 per year, while Dunkin' Donuts employees at the bottom 10 percent earn less than $18,000 per year.
Average Dunkin' Donuts Salary
$13.39
hourly
$27,851 yearly
Updated March 14, 2024

Rate Dunkin' Donuts' commitment to diversity and inclusion.

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Dunkin' Donuts diversity

9.9
Diversity Score
We calculated Dunkin' Donuts’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Dunkin' Donuts’s workforce.
Dunkin' Donuts diversity summary. Zippia estimates Dunkin' Donuts's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Dunkin' Donuts's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Dunkin' Donuts's workforce.
  • Dunkin' Donuts has 35 employees.
  • 64% of Dunkin' Donuts employees are women, while 36% are men.
  • The most common ethnicity at Dunkin' Donuts is White (63%).
  • 18% of Dunkin' Donuts employees are Hispanic or Latino.
  • 10% of Dunkin' Donuts employees are Black or African American.
  • The average employee at Dunkin' Donuts makes $27,851 per year.
  • Dunkin' Donuts employees are most likely to be members of the democratic party.
  • Employees at Dunkin' Donuts stay with the company for 2.8 years on average.

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Dunkin' Donuts Financial Performance

8.1
Performance Score

Highest paying Dunkin' Donuts competitors

Compare Dunkin' Donuts salaries to competitors, including Community Coffee, Caribou Coffee, and Papa Murphy's. Employees at Community Coffee earn the highest average yearly salary of $55,239. The salaries at Caribou Coffee average $39,310 per year, and the salaries at Papa Murphy's come in at $31,611 per year.

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Zippia gives an in-depth look into the details of Dunkin' Donuts, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Dunkin' Donuts. The employee data is based on information from people who have self-reported their past or current employments at Dunkin' Donuts. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Dunkin' Donuts. The data presented on this page does not represent the view of Dunkin' Donuts and its employees or that of Zippia.

Dunkin' Donuts may also be known as or be related to Bettiol Fuel Service Inc, Dunkin' Donuts and Dunkin' Donuts LLC.