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D

Working at Dunkin Brands

Zippia Score 4.3

Overview

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Dunkin Brands Overview

Industry
Fast Food Restaurants
Revenue
$1.4B
Headquarters
Canton, MA
Employees
270,000
Founded In
2018
Website
Organization Type
Public

Dunkin Brands Group is a hospitality company focusing on quick service restaurants, coffee and baked goods, and ice cream. With over 18,000 points of distribution in nearly 60 countries, Dunkin Brands operates as one of the world's leading franchisors. Their business model is nearly 100% franchised and includes about 11,000 Dunkin' Donuts restaurants and 7,300 Baskin-Robbins locations. Founded in Canton, Massachusetts, the company reported franchisee sales of approximately $9.3 billion in 2013.

The company is known for its diverse workforce, with 53.9% female and 34.7% ethnic minority employees. Dunkin Brands boasts impressive employee retention, with staff members staying an average of 4.8 years. They offer competitive salaries in their industry, with an average employee earning $47,084 annually. Currently led by CEO David Hoffmann, Dunkin Brands continues to be a prominent player in the hospitality industry with a revenue of $1.4 billion and a global presence.

Dunkin Brands's Mission Statement

To be recognized as a company that responsibly serves our guests, franchisees, employees, communities, business partners, and the interests of our planet.

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3.2/5

Dunkin Brands employee reviews

Based on 33 ratings

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Job openings at Dunkin Brands
9,445 Positions
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Average salary at Dunkin Brands
$47,084 yearly
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Dunkin Brands employee reviews

Dunkin Brands employee reviews
3.2/5

Based On 33 Ratings

Work At Dunkin Brands? Share your experience.
Employee Reviews
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3.0
A zippia user wrote a review on Oct 2024
Pros of working at Dunkin Brands

Customers are awesome

Cons of working at Dunkin Brands

Pay rates are all over the place and they pay you as little as they can get away with.

Dunkin Brands Benefits

Free coffee

What do you like best about Dunkin Brands's CEO and the leadership team?

Don’t know the CEO but the store I worked at is supposed to be a certified training store, yet we have no training hours

How would you improve Dunkin Brands's culture?

Appreciate the employees who you already have, show them by paying them what they are worth.

How did you prepare for the Dunkin Brands interview?

Find out what they are paying, do online research so they can’t low ball uou

How does your compensation at Dunkin Brands compare to the industry average?

Not horrible but not fair either. Openers should have shift differentials.

What brings you the most joy at Dunkin Brands?

The razzle dazzle! And the smile on someone’s face when u hand them there coffee

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1.0
A zippia user wrote a review on Oct 2023
Cons of working at Dunkin Brands

The co-workers were horrible and the time schedule was stupid

Dunkin Brands Benefits

Free coffee

Pros of working at Dunkin Brands

none

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4.0
A zippia user wrote a review on Jul 2023
Pros of working at Dunkin Brands

The position of Trash Porter, Prep, Line Cook

Cons of working at Dunkin Brands

The quaility of co-workers.

Dunkin Brands Benefits

Free Coffee

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5.0
A zippia user wrote a review on May 2023
Pros of working at Dunkin Brands

The people I worked with was humble and friendly

Cons of working at Dunkin Brands

About the time management

Dunkin Brands Benefits

The freedom

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1.0
A zippia user wrote a review on Mar 2023
Pros of working at Dunkin Brands

Maybe the free food

Cons of working at Dunkin Brands

No breaks, no consistent schedules, horrible management

Dunkin Brands Benefits

None

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2.0
A zippia user wrote a review on Jul 2022
Pros of working at Dunkin Brands

The co workers were nice

Cons of working at Dunkin Brands

the customers were not always very friendly

Dunkin Brands Benefits

free beverages

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4.0
A zippia user wrote a review on Nov 2021
Pros of working at Dunkin Brands

it's my life-changer workplace, and from this job, I have found a rush to make myself better

Cons of working at Dunkin Brands

absent of better demonstration of the Dunkin app, and it's confusing for the employees and customers

Dunkin Brands Benefits

Free drink and points

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2.0
A zippia user wrote a review on Jun 2021
Pros of working at Dunkin Brands

working with others as a team.

Cons of working at Dunkin Brands

the rude customers. But i always managed to handle it the right way.

Dunkin Brands Benefits

Dont have one.

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4.0
A zippia user wrote a review on May 2021
Pros of working at Dunkin Brands

I liked the friendly staff and flexible hours.

Cons of working at Dunkin Brands

I don't like some customers who are rude or harass the staff.

Dunkin Brands Benefits

My favorite perk is the free food.

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4.0
A zippia user wrote a review on May 2021
Pros of working at Dunkin Brands

I have good coworkers and a good boss. The scheduling is very open for students.

Cons of working at Dunkin Brands

The customers are the worst thing about working there.

Dunkin Brands Benefits

We are allowed to make ourselves food and drinks while on the job.

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The team at Dunkin Brands

  • The key people at Dunkin Brands is David Hoffmann (Dave).
Key People
D
David Hoffmann (Dave)

Dunkin Brands Rankings

Dunkin Brands is ranked #9 on the Best Hospitality Companies to Work For in Massachusetts list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Dunkin Brands salaries

8.5
Salary Score
The average a Dunkin Brands salary in the United States is $47,084 per year. Dunkin Brands employees in the top 10 percent can make over $108,000 per year, while Dunkin Brands employees at the bottom 10 percent earn less than $20,000 per year.
Average Dunkin Brands Salary
$47,084
yearly
$22.64 hourly
Updated March 14, 2024

And if you're looking for a job, here are the top jobs Dunkin Brands is hiring right now:

  1. Development Director
  2. Security Architect
  3. Operations Director
  4. Integration Architect
  5. Lead Developer

Rate the fairness of Dunkin Brands' compensation policies.

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Dunkin Brands diversity

9.9
Diversity Score
We calculated Dunkin Brands’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Dunkin Brands’s workforce.
Dunkin Brands diversity summary. Zippia estimates Dunkin Brands's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Dunkin Brands's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Dunkin Brands's workforce.
  • Dunkin Brands has 270,000 employees.
  • 54% of Dunkin Brands employees are women, while 46% are men.
  • The most common ethnicity at Dunkin Brands is White (65%).
  • 14% of Dunkin Brands employees are Hispanic or Latino.
  • 9% of Dunkin Brands employees are Black or African American.
  • The average employee at Dunkin Brands makes $47,084 per year.
  • Dunkin Brands employees are most likely to be members of the democratic party.
  • Employees at Dunkin Brands stay with the company for 4.8 years on average.
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Dunkin' Donuts New Employee Presentation

Dunkin Brands Financial Performance

8.7
Performance Score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Dunkin Brands currently has 1.4B in revenue. Dunkin Brands's most recent quarter produced 361.5m (q3'2020).

Dunkin Brands annual revenue

$1B
$1B
$822M
$548M
$274M
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Highest paying Dunkin Brands competitors

Compare Dunkin Brands salaries to competitors, including Yum! Brands, Cassano's Pizza King, and Di Bruno Bros. Employees at Yum! Brands earn the highest average yearly salary of $48,128. The salaries at Cassano's Pizza King average $34,932 per year, and the salaries at Di Bruno Bros. come in at $34,701 per year.

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Dunkin Brands FAQs

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Updated March 14, 2024

Zippia gives an in-depth look into the details of Dunkin Brands, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Dunkin Brands. The employee data is based on information from people who have self-reported their past or current employments at Dunkin Brands. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Dunkin Brands. The data presented on this page does not represent the view of Dunkin Brands and its employees or that of Zippia.

Dunkin Brands may also be known as or be related to DUNKIN' BRANDS GROUP HOLDINGS, INC., Dunkin Brands, Dunkin Brands Group, Dunkin' Brands, Dunkin' Brands Group Inc, Dunkin' Brands Group, Inc., Dunkin' Brands, Inc. and Inspire Brands, Inc.