Driven Brands Remote Jobs

- 36 Jobs
  • HR Insights Analyst

    Driven Brands Shared Services 4.2company rating

    Remote

    Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America's leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more. Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year. Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision. JOB DESCRIPTION: The HR Insights Analyst designs solutions to connect operational and people data together to identify and solve complex business problems and deliver an impact on people's experience, performance and culture. Responsibilities Identify and troubleshoot complex data issues and suggest solutions with clearly defined outcomes Collect, analyze and interpret data and information from a variety of systems and sources (i.e., Workday, payroll outputs, etc.) Design and develop people analytics products - ranging from core to predictive capabilities across the employee lifecycle - to deliver insights, and drive adoption at various levels of the organization Enable the success of organization initiatives (Talent Acquisition, Workforce Planning, Employee Engagement etc.) by generating and presenting actionable insights, and identify gaps and opportunities Assess and implement new people analytics-related technologies as needs arise (e.g., recruitment analytics, employee listening, etc.) Utilize data transformation techniques to track, trend and interpret multiple data points to conduct consistent and comprehensive analysis; includes identifying variances, resolving issues and providing key insights into people related activities such as, recruitment, retention, DE&I, engagement, annual performance and/or other HR related initiatives Prepare reports and dashboards, as needed for client groups and/or senior leadership Develop, test, and deploy custom data sources and secure them following standard operating procedures for data security Use various tools and techniques to validate, import, clean, merge, and manipulate data to prepare for data analysis Document processes and work performed; maintain record of data sources and methods used to reach conclusions Perform other duties as assigned Qualifications Bachelor's degree or equivalent experience required plus at least five (5) years of experience working with Python or SQL and other data mining techniques for analyzing large data sets Workday HRIS experience required Significant experience with Workday HCM products, including Prism, People Analytics, Adaptive, and Forecasting Significant experience with Workday reporting and BI (advanced, matrix, composite, discovery boards, worksheets) Advanced proficiency with Microsoft Excel; working knowledge of MS Access Extensive experience and understanding of HR functions and operational processes Excellent communication and interpersonal skills, and customer-driven Ability to present to, facilitate and influence leaders/partners Familiarity with integrations (WD Studio, core connectors) Strong data analysis, research, analytical and testing skills Familiarity with GDPR and its implications on data security and processing Experience with data visualization platforms, e.g., Tableau, PowerBI, Qlik preferred Experience in retail/high volume hiring preferred #LI-SN1 #DBCORP #REMOTE Position Location: North Carolina Compensation Range: $97,100.00 - $173,400.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: ************************************
    $50k-78k yearly est. 17h ago
  • Digital Marketing & Customer Experience Director

    Driven Brands Shared Services 4.2company rating

    Remote

    Company:Auto Glass Now Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services. We're always looking for friendly and energetic team members to join our growing glass family. Customer service representatives, technicians, managers, and many more positions are available across the country. With the majority of our management team starting as entry-level employees, you can feel confident in knowing Auto Glass Now is investing in your career growth. : Job Description Auto Glass Now is looking for a motivated, digitally savvy, team-focused leader to join our amazing Marketing team and help us build a world-class brand and organization. The Marketing Director of Digital Marketing & Customer Experience will be responsible for development, deployment and daily management of all digital initiatives to drive sales acquisition efforts for Auto Glass Now's rapidly expanding business. If you enjoy driving accelerated growth and working with talented and collaborative individuals, come join our team. Responsibilities This candidate will report to the VP of Marketing for Auto Glass Now as part of the Marketing team and will oversee daily deployment of comprehensive digital media plans, including SEM, online video, social media, and display advertising efforts that will effectively and efficiently drive traffic and sales growth for the business Work closely with Digital and Marketing teams to develop comprehensive digital media plans that work in tandem with offline channels. Own the digital customer experience through website and new online estimating tool efforts to ensure we are building the strongest engagement opportunities with prospective customers Actively manage media agency partners to continually optimize and maximize lead generation and awareness for network of locations Drive improvements to conversion funnel, bridging online to offline conversion metrics Lead ongoing CRM efforts in partnership with internal CRM team - email leads, etc.; build full customer experience journey Budget Owner - ongoing tracking and monthly reconciliation Understand weekly/monthly sales data to inform digital and search marketing plans and provide recommendations/adjustments to maintain strong sales growth Organize and manage projects Measurement and Analytics: Work closely with marketing analyst, agency partners and internal team to monitor and report on performance, ultimately driving optimizations Work with analytics team to develop effective test-and-control digital marketing programs to identify strongest opportunities for brand Leverage CDP to identify insights and opportunities to drive growth on the business Interpret and utilize POS data to identify opportunities and trends and provide actionable recommendations integrated into digital marketing plans Agency Management: Work closely with agency partners to drive breakthrough marketing and promotional plans that will meet/exceed sales goals Provide subject-matter expertise to agency partners on digital marketing, products and services Integration: Drive strategic alignment of all digital marketing efforts with overall master brand architecture and marketing strategy People Management: This role will have 2 direct reports Qualifications: Strong marketing background with proven results and a focus on data-based decision making Bachelor's degree in marketing, business, advertising or similar field of study; MBA a plus 7+ years of digital marketing experience - search, social, display, video, programmatic, CDP Problem-solving skills - ability to translate data into actionable marketing plans Experience managing and directing marketing agencies Detail-oriented with solid organizational & communication skills Experience working with high-traffic websites; Digital commerce experience a plus Experience with and knowledge of implementing website and multi-location SEO best practices Professional experience with Google Analytics (or similar analytics application) Professional experience with Microsoft Office (Excel, PowerPoint, Word, Outlook) and Qlik, Tableau or other BI interface a plus Self-starter with a collaborative work style to interface with internal and external partners Ability to create and deliver presentations to senior management/leaders Retail experience a plus. **Target salary range is $130,000-$150,000/year with additional annual bonus potential. #LI-DM1 #LI-Remote #DBCORP Position Location: Ohio Compensation Range: $143,600.00 - $256,400.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: ************************************
    $143.6k-256.4k yearly 17h ago
  • Assistant Associate (Parts Warehousing) - Vance PDC

    Mercedes-Benz Group 4.4company rating

    Vance, AL Jobs

    Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Job Overview Pick/pack dealers orders according to assigned priorities and quality standards. Unpack incoming shipments, verify and inspect contents in accordance with departmental procedures and quality standards. Bin incoming parts in assigned locations in accordance with departmental procedures and quality standards. Participate in perpetual inventory process. Maintain assigned areas in good condition at all times. Adhere to all safety and security regulations. Primary Responsibilities * Perform all basic PDC (Parts Distribution Center) warehouse functions such as picking, packing, checking, and binning in accordance with departmental procedures and quality standards Qualifikationen Qualifications: High School Diploma (GED) 0-2 years of general warehouse experience Processing -> General knowledge of processes, quality control, costs, and other techniques to achieve designated productivity rates Additional Information Warehouse experience required. Environmental Conditions; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job * Due to fork lifts and other heavy equipment traveling throughout the PDC, temporary cracks may appear in the floor, causing an uneven walking surface * The warehouse environment can be dusty and noisy * Doors near working areas are frequently open, causing drafts and interior temperature changes * Interior floors near entrances and exits may become slippery during wet weather conditions * A warehouse associate may have to handle merchandise and working tools with sharp edges. Work gloves and safety shoes are provided by the Company * Passing fork lifts emit gas fumes * Upon certification to operate a fork lift or other type of lift equipment, a warehouse associate will have to operate a piece of equipment using electric voltage Physical Job Requirements: * The physical requirements described here must be met by an employee to successfully perform the essential functions of this job * Continuous physical exertion for intermittent periods including walking or standing for extended periods, stooping, climbing, sitting, reaching overhead, balancing, bending, squatting, pushing/pulling, operating warehouse machinery and lifting/unloading material or equipment (up to 50 pounds), some of which may be heavy or awkward * Frequent use of hands to lift or handle objects, tools or controls * Manual dexterity and the ability to operate mechanical equipment * Specific vision abilities including close vision, distance vision and peripheral vision, ensuring the ability to recognize products and navigate safely * Hearing abilities to safely hear and react to approaching machinery (fork lifts, stock pickers, etc.). EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law. Caution: Mercedes-Benz USA Has Recently Become Aware That Unknown Individuals Posing As Mercedes-Benz USA Representatives Have Been Contacting Job Seekers (Including Those Who Have Not Applied To Any Mercedes-Benz USA Position) As Part Of An Apparent Scam. The Fake Emails Indicate That The Targeted Individual Has Been Selected For A Remote Job Position With Mercedes-Benz USA, Promise A Large Signing Bonus And High Hourly Wage, And Then Request A "Deposit" For A Company-Issued Laptop And Telephone To Be Made Via A Link Provided In The Email. Mercedes-Benz USA Is Currently Working With Authorities To Combat This Scam, But In The Meantime, Please Be Advised That Mercedes-Benz USA Will Never Ask You To Make Any Payment Or Deposit As Part Of A Job Application Or New Hire Onboarding Process, And Any Communications Requesting Such A Deposit Should Be Ignored And Reported To The Proper Authorities.
    $23k-29k yearly est. 4d ago
  • Customer Service Rep

    Watts Water Technologies, Inc. 4.7company rating

    San Antonio, TX Jobs

    We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. This is a remote position based out of Fort Worth, San Antonio, Tampa or Phoenix. You must live in one of these geographic areas for consideration. As the Customer Service Representative, you will provide exceptional service to both B2B and B2C clients by addressing inquiries, resolving concerns, and ensuring satisfaction with our water filtration products and services. Under the guidance of Customer Service Supervisor, you will help customers find the best solutions for their water quality needs, applying your knowledge of water filtration systems and ability to troubleshoot technical issues, You Will: * Respond to customer inquiries via calls and emails regarding water filtration products, services, and water quality concerns. * Provide detailed information on product specifications, features, benefits, and maintenance to support informed purchasing decisions. * Manage orders, track shipments, and coordinate returns or exchanges as necessary. * Educate customers on water quality, filtration options, and regular system maintenance to maximize product performance and lifespan. * Address customer complaints and escalate complex issues to appropriate departments when required. * Document customer interactions, service requests, and technical issues in the CRM system for accurate records and follow-up. * Collaborate with sales, technical support, and operations teams to deliver seamless customer experiences and resolve product or service-related issues efficiently. You Have: * A high school diploma or equivalent required. * 1+ year of experience in a high-volume customer service role. * Ability to understand and explain technical concepts related to water filtration systems. * Proficiency in CRM systems, Microsoft Office Suite, and relevant computer applications. * Strong typing, grammar, and phone etiquette skills. * Knowledge of customer service principles and practices. The expected salary range for this position is $18 - $22 hourly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws. Physical Requirements: While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: Work in both office and manufacturing environment. May occasionally be required to perform job duties outside the typical office setting. Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. * Competitive compensation based on your skills, qualifications and experience * Comprehensive medical and dental coverage, retirement benefits * Family building benefits, including paid maternity/paternity leave * 10 paid holidays and Paid Time Off * Continued professional development opportunities and educational reimbursement * Additional perks such as fitness reimbursements and employee discount programs * Learn more about our benefit offerings here: ********************************* How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.
    $18-22 hourly 45d ago
  • ColdFusion Engineer (Remote)

    ECP 4.1company rating

    Milwaukee, WI Jobs

    . We are open to remote candidates located in the US. ECP is growing quickly and is looking for experienced engineers looking to join an amazing team and write great code to help make life better at senior living communities around the world. ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 7,000 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. As a talented and experienced developer, you will jump right in and play a lead role as we build new applications, enhance and expand our product, improve our processes, and continuously tune and modernize our tech stack. You will join a talented and committed team, and you will have constant opportunities to learn about our business, work with state-of-the-art tools and technology, and build solutions that fuel our growth. Responsibilities: Develop applications using Adobe ColdFusion Be exposed to, work with and learn other technologies including ReactJS, NodeJS, and PostgreSQL Contribute to code base hosted on AWS Stay intellectually curious and up to date on technical best practices Design and architect new applications using cutting edge technology Work collaboratively in a team. Perform as a productive teammate with your fellow developers and others involved in the development process. Communicate frequently and openly, help those around you to deliver more effectively, and embrace team standards for communication, code management, and development process. Develop an understanding of our overall product and platform. Understand how the work you contribute will fit into our overall development pipeline, and how the functionality you build will benefit our customers, their constituents, and our company Requirements Bachelor's Degree in Computer Science or related field 4+ years software development experience Ability to troubleshoot and solve technical problems autonomously Proficiency with full-stack front-end and back-end frameworks and languages 2+ years of experience with Adobe ColdFusion 2+ years of experience with SQL (MSSQL, PostgreSQL) 2+ years of experience designing and architecting scalable applications Passion and excitement for writing great code that actually helps people Experience developing in accordance with common applicable design patterns and object-oriented development Experience working in an agile development process Fluent English, grammatical skills Legally authorized to work in the United States without sponsorship
    $59k-76k yearly est. 60d+ ago
  • Customer Success Manager

    ECP 4.1company rating

    Milwaukee, WI Jobs

    ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 7,500 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. Senior living is deeply under-penetrated with software, and ECP is one of the industry's largest and fastest-growing software companies. Our mission is to build world-class software that improves the quality of life for seniors and improves clinical, business, compliance, and operational performance for our customers. We are looking for a Customer Success Specialist to drive the creation and implementation of programs to drive strong engagement with the ECP customer base, including customer newsletters, developing webinars to support product knowledge and updates, leading coordination of a customer advisory board, and ensuring we have the right operational processes to gather data that informs us of customer health. This is a new role we're creating, which will have a meaningful impact on how we partner with our customers as we continue to grow. Our team is based in Milwaukee, but we are open to this position being fully remote. Partner with internal teams to ensure world-class experiences for our customers throughout their lifecycle Own the client experience post-implementation, focusing on client growth, satisfaction, retention, and expansion opportunities Hold QBRs with key stakeholders, prevent churn and improve on renewals Serve as a product expert, guiding customers on best practices and helping them leverage ECP features to overcome challenges Establish yourself as a trusted advisor to foster long-term partnerships, and work with secure stakeholders Ensure that all customers derive maximum value from their investment with ECP, leveraging success plans to demonstrate ROI Strategically guide clients on how our tools and partnership can impact their business to secure their top initiatives Monitor account health across a book of accounts, and lead project management opportunities that contribute to client adoption, utilization, and growth. Take client satisfaction to the next level by acting as your clients' internal advocate Garner customer feedback and internally communicate strategic themes and requests to product, marketing, and other teams Be an exceptional communicator not only towards the customer, but internally too, to appropriately manage customer concerns Work with the product team to provide customer feedback to improve our product Work with customers to develop new case studies and other sales and marketing resources Maintain and improve customer success tools, processes, and workflows to drive operational efficiency and effectiveness Requirements Bachelor's degree required Experience with SaaS products or technology in a customer-facing role or marketing role Strong empathy for customers and passion for revenue and growth Experience working in fast-paced growth environments Proven success in client growth, retention, and satisfaction, and effectiveness at leading and facilitating executive meetings and managing client expectations Excellent storyteller using data and best practices, as well as an attentive listener Solution-oriented attitude, attention to detail, resourcefulness, and a strong ability to multitask Superior internal/external customer service and strong collaboration skills Early adopter of tools to streamline workflows CRM experience (HubSpot preferred) Ability to craft written and visual materials in alignment with company brand guidelines and tone Proven problem-solving abilities and a solutions-oriented mindset Enthusiasm for healthcare, especially senior healthcare or healthcare for those with intellectual and developmental disabilities
    $70k-98k yearly est. 19d ago
  • IT Portfolio & Financial Analyst

    Driven Brands Shared Services 4.2company rating

    Remote

    Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America's leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more. Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year. Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision. JOB DESCRIPTION: We are seeking a dynamic and experienced IT Portfolio & Financial Analyst to lead the implementation of IT Service Portfolio Management within our organization. This role will play a crucial part in collaborating with the Financial Planning & Analysis (FP&A) team, overseeing budgets, forecasting, actuals collection for IT financials on an enterprise-wide scale, managing various aspects of IT capital management, and serving as a liaison between Finance, Accounting, and IT. This role will actively participate in and support various global finance process/controls improvement and financial systems transformation projects. Responsibilities Lead the design and implementation of IT Service Portfolio Management to optimize and align IT services with organizational goals. Define and maintain a comprehensive portfolio of IT services, ensuring strategic alignment and value delivery. Work closely with the FP&A teams to develop and manage IT budgets, providing insights and recommendations for cost optimization and efficiency improvements. Collaborate on forecasting processes, incorporating IT financials to ensure accurate predictions and resource allocation. Establish and manage processes for collecting, analyzing, and reporting actuals on IT financials. Monitor and analyze financial performance against budgets, identifying and addressing variances. Build strong relationships, serve as a liaison between Finance, Accounting, and IT, fostering strong relationships and effective communication. Collaborate closely with cross-functional teams to ensure alignment and understanding of financial and IT objectives. Provide training and support to the larger IT organization on financial acumen for both IT Operational activities and IT Projects. Project Manage and coordinate annual operating plans and month forecast activities for the IT organization. Management of IT capital, ensuring alignment with organizational goals and financial strategies. Help manage the full cycle of IT capital projects from idea generation, demand assessment, approval, and implementation. Collaborate with cross-functional teams to align Oracle ERP functionalities with the organization's IT financial requirements. Identify opportunities for process improvements within IT financial and portfolio management. Implement best practices to enhance efficiency, accuracy, and transparency in financial processes. Qualifications & Experience Bachelor's degree in Information Technology, Accounting or Finance 5-10+ years of experience with increasing responsibility in an IT or business related financial role Proven experience in IT financial management, portfolio management, and working with FP&A teams Strong understanding of IT Service Portfolio Management concepts and methodologies. Strong understanding of IT capitalization principles Experience with Oracle Cloud ERP or similar ERP systems. Ability to drive and implement process improvements Experience in leveraging technology to improve finance processes Process-oriented with the ability to structure processes Ability to gather, structure and analyze data from multiple data sources Ability to play both a strategic and tactical role as a leader and demonstrate an ownership mentality Ability to communicate/present to management Strong initiative-taker with a resilient, solution minded approach to complex problems Ability to partners with others to simplify complex processes, break down barriers and incorporate the ideas of others Ability to manage priorities against multiple deadlines in a challenging environment #LI-SN1 #REMOTE #DBCORP Position Location: North Carolina Compensation Range: $81,800.00 - $140,300.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: ************************************
    $81.8k-140.3k yearly 17h ago
  • Business Management Intern - Multi-Loc Automotive Services (Meineke)

    Meineke 3.9company rating

    Peachtree City, GA Jobs

    Are you a motivated 3rd or 4th-year business student eager to gain hands-on experience in multi-location business management? Meineke Car Care Centers (DB Holdings of Georgia) in the Atlanta metro area is seeking a Business Management Intern to work directly with our Area Manager, gaining insights into the roles of Area, Regional, and District Managers. This is a unique opportunity to learn how to oversee, support, and streamline operations across multiple Meineke locations, setting a strong foundation for a future career in multi-unit management. What You'll Learn and Do: Gain real-world experience in overseeing several automotive service centers, supporting daily operations, performance analysis, and staffing. Work closely with the Area Manager to assist in planning and executing initiatives to meet and exceed company goals. Learn how to monitor key performance indicators (KPIs) and make data-driven decisions. Collaborate on strategic projects, including customer service enhancements, workforce management, and operational efficiency. Assist with social media development and marketing initiatives, supporting customer engagement and brand awareness. Understand compliance with company policies, industry regulations, and customer satisfaction standards. Requirements: 3rd or 4th-year student majoring in Business, Management, Marketing, or a related field. Strong interest in multi-location management, operational oversight, and marketing strategy. Skills in social media development and an understanding of basic marketing principles. Excellent communication, organizational, and analytical skills. Ability to work collaboratively and take initiative in a dynamic environment. Benefits: Hands-on learning with experienced industry professionals. Exposure to a broad scope of responsibilities that prepares you for advanced managerial roles. Fuel reimbursement for travel between locations. If you're looking for a stepping stone into multi-location management and want to start building your career in business operations and marketing, we encourage you to apply! Flexible work from home options available. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. DB Holdings of GA, LLC As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road. A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.
    $27k-31k yearly est. 60d+ ago
  • Inside Sales Representative

    Watts Water Technologies 4.7company rating

    Remote

    We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. As the Inside Sales Representative, you will help drive revenue growth by managing incoming sales inquiries, identifying new opportunities, and converting prospects into satisfied customers. Using your expertise in consultative selling, you will gather and nurture leads, deliver exceptional customer service, and help showcase the value of our products and services. Reporting to the Sr. Manager of Sales and Customer Engagement, this role offers an opportunity to contribute to the success of the sales team while growing your skills in a supportive, results-driven environment. You Will: Respond to inbound sales inquiries via phone, email, chat, or other channels, qualifying and prioritizing leads based on their potential to convert. Proactively generate new leads through research, outreach, and targeted engagement strategies. Identify and qualify leads to assess their potential and readiness to engage in the sales process. Engage with prospective customers to understand their needs, provide detailed product/service information, and address any questions or concerns. Utilize consultative selling techniques to convert leads into sales, identifying opportunities to upsell or cross-sell additional offerings. Maintain an in-depth understanding of the company's products/services, including features, benefits, and competitive advantages, to effectively communicate with customers. Accurately log customer interactions, sales activities, and follow-ups in the CRM system. Manage leads through the sales pipeline, ensuring timely follow-up and conversion. Collaborate with marketing and customer service teams to deliver a seamless and consistent customer experience. Meet or exceed individual sales targets and contribute to overall team goals. Monitor and report on key performance indicators (KPIs) related to sales activities. Provide post-sale follow-up to ensure customer satisfaction, addressing any issues or concerns promptly. You Have: Bachelor's degree in Business, Marketing, or a related field preferred, but not required. 1+ years in a sales role, ideally in an inbound sales environment. Experience in a similar industry is a plus. Proven ability to manage customer interactions and convert inquiries into sales. Strong understanding of product/service features and benefits. Consistent history of meeting or exceeding sales targets and performance metrics. Proficiency with CRM systems and ability to maintain accurate records. A focus on customer satisfaction. The expected salary range for this position is $25.66 - $30.31 hourly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws. Physical Requirements: While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: Work in both office and manufacturing environment. May occasionally be required to perform job duties outside the typical office setting. Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: ********************************* How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.
    $25.7-30.3 hourly 3d ago
  • Director, Insurance

    Driven Brands Shared Services 4.2company rating

    Remote

    Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America's leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more. Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year. Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision. JOB DESCRIPTION: The Director of Insurance is responsible for managing Driven Brands corporately managed insurance programs throughout their respective geographic regions. Under the direction of the VP Insurance, this position will be tasked with developing new national, regional, and local insurance relationships, maintaining previously established insurance relationships and promoting the addition of high performing Driven Brands (CARSTAR, FIX & ABRA) stores to Driven Brands corporately managed and non-managed insurance programs. DUTIES / RESPONSIBILITIES: Promote Driven Brands professionally and ethically in all work activities Cultivate positive and productive relationships inside both the insurance and collision repair industries Manage insurance relations with assigned insurance relationships Understand the industry dynamics around direct repair programs Implement and manage the roll out of various direct repair programs at the local, regional and national levels. Develop new corporate insurance relationships through local, regional, or national networking activities Attend local/regional industry meetings as directed Data provider conferences such as Mitchell or CCC Industry events such as CIC, NACE, and or SEMA Review and analyze network performance on a regular basis Work with insurance team to continuously define the key performance metrics and corresponding performance required for success Work with Insurance team members to continuously communicate and update our network about the changing expectations Promote strong internal relationships with our Driven Brands Operations team Regular review of Driven Brands network wide performance Coach franchise store owners to drive constant improvement in program compliance, administrative processes and operations that meet insurance carrier expectations. Work with internal insurance staff to ensure assigned collision facilities comply with DRP requirements, e.g., certifications, equipment, etc. Perform store visits with independent collision repair owners and/or attend regional business group meetings Ability to travel up to 25% per year. Other duties as assigned. EXPERIENCE / SKILL REQUIREMENTS: Bachelor's degree or equivalent experience in business or management. 3-5 years of Insurance or Collision repair industry experience. Prior history of managing concierge or Direct Repair insurance programs in the collision industry or with a top ten insurance carrier. Knowledge of estimating and evaluation software (CCC-ONE, Mitchell, Audatex). Strong knowledge of collision repair estimating procedures and principles. Functional / Technical Knowledge: Microsoft Office proficiency required: Outlook, Word, Excel and PowerPoint. Collision Repair Management systems (Mitchell, CCC-ONE, etc.). Strong customer service and negotiations skills required. Excellent presentation and sales skills required. Strong verbal, written and interpersonal communication skills. #LI-SN1 #LI-Remote #DBCORP Position Location: North Carolina Compensation Range: $76,500.00 - $136,600.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: ************************************
    $76.5k-136.6k yearly 17h ago
  • Sr. Manager FP&A- Fleet & Procurement

    Driven Brands Shared Services 4.2company rating

    Remote

    Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America's leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more. Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year. Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision. JOB DESCRIPTION: Position Summary: The Sr Manager FP&A - Fleet & Procurement will run the monthly process (including analysis and reporting), quarterly/annual reviews, partnership of the strategic plan & yearlong productivity efforts for Fleet & Procurement Organizations. This position will be key in driving efficiency and clarity of Fleet & Procurement performance. In addition, this role will interact heavily with the controllership and operations groups to support the execution of the fleet and procurement initiatives. Responsibilities: Report to Lead, Procurement FP&A and provide end-to-end finance support to fleet & procurement function Monthly actuals reporting and support on MBR (Performance Review) routines for Fleet & Procurement and FP&A teans Coordinate monthly forecast process and inputs with fleet & procurement functions to ensure accurate forecasting Partner with Procurement to validate and monitor savings initiatives and ensure savings are correctly reported Support Lead in ad hoc requests and quantifying financials that results in a clear message for leadership and buyers Monitor contractual events (strategic fleet agreements, rebates, obligations, penalties) and hold clear, open lines of communication with the Controllership & FP&A teams to ensure proper accounting and forecasting Responsible for strategic project tracking with local/global teams Work with Procurement on contractual savings obligations Roll-up detailed plans and check-point presentations to leadership Qualifications: Bachelors Degree in Finance, Accounting, and/or Economics (or related field of study) required 5-7 years of FP&A experience or related Finance/Accounting discipline, preferably with a public company Advanced working knowledge of the Microsoft Office Suite, particularly Excel, is required and experience with ERM/ERP systems (Workday, Oracle, SAP, Planful, OneStream, etc.) is preferred High degree of curiosity and creative problem solving is required Self-starter with proven abilities to effectively engage and influence senior executives and cross-functional partner organizations MBA and/or CPA preferred #LI-GL1 #LI-REMOTE Position Location: North Carolina Compensation Range: $93,900.00 - $167,800.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: ************************************
    $93.9k-167.8k yearly 17h ago
  • Lead Software Engineer (Remote)

    ECP 4.1company rating

    Milwaukee, WI Jobs

    ECP is growing quickly and is looking for experienced engineers looking to join an amazing team and write great code to help make life better at senior living communities around the world. ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 6,000 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. As a talented and experienced developer, you will jump right in and play a lead role as we build new applications, enhance and expand our product, improve our processes, and continuously tune and modernize our tech stack. You will join a talented and committed team, and you will have constant opportunities to learn about our business, work with state-of-the-art tools and technology, and build solutions that fuel our growth. Our headquarters is in Wisconsin, but we are open to remote candidates within the U.S. Develop applications using NextJS, ReactJS, NodeJS, and PostgreSQL Be exposed to, work with and learn other technologies including jQuery, Bootstrap, and Adobe ColdFusion Contribute to code base hosted on AWS Stay intellectually curious and up to date on technical best practices Design and architect new applications using cutting edge technology Work collaboratively in a team. Perform as a productive teammate with your fellow developers and others involved in the development process. Communicate frequently and openly, help those around you to deliver more effectively, and embrace and help to enforce team standards for communication, code management, and development process. Develop an understanding of our overall product and platform. Understand how the work you contribute will fit into our overall development pipeline, and how the functionality you build will benefit our customers, their constituents, and our company. Conduct weekly 1:1s with engineers, help to define and set goals, mentor and coach for performance Requirements Bachelor's Degree in Computer Science or related field 4+ years software development experience Team lead and/or Scrum Master experience Ability to troubleshoot and solve technical problems autonomously Proficiency with full-stack front-end and back-end frameworks and languages An interest in mentoring, or possibly managing other engineers 4+ years of experience with ReactJS and NodeJS 2+ years of experience with SQL (MSSQL, PostgreSQL) 2+ years of experience designing and architecting scalable applications Passion and excitement for writing great code that actually helps people Experience developing in accordance with common applicable design patterns and object-oriented development Experience working in an agile development process Fluent English, grammatical skills Legally authorized to work in the United States without sponsorship
    $87k-113k yearly est. 14d ago
  • Customer Support - Product Advisor

    Watts Water Technologies 4.7company rating

    Remote

    We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. As the Customer Support Product Advisor, you will provide customer service and product support to homeowners of our products. You will be the primary contact, assisting homeowners with inquiries, troubleshooting issues, and ensuring satisfaction with our services. Your expertise and attention to detail will help deliver a seamless customer experience. training for all new employees and all ongoing training from customer service, platform/application to technical support. This position will report to the ECommerce Channel Manager. You Will: Assist with customer service activities including order entry, sales, and account reconciliation. Diagnose and resolve customer inquiries, concerns, and issues via phone, e-mail, & social media. Provide phone and email-based troubleshooting assistance to homeowners and plumbers on water filtration products. Maintain working knowledge and expertise of products and services. Assist customers by solving customer disputes promptly. Ability to see challenges from the customer's point of view coupled with a passion to help. Assist customers/end users with questions on product installation, maintenance, usage, and support; prioritize and respond to support requests. Identify opportunities cross-sell additional products and services to customers based on their needs. You Have: High School Diploma or equivalent, associate degree. 4+ years of applicable experience. Experience with Magento, QuickBase, or related e-commerce and CRM platforms. Experience with order entry and expediting orders required. Experience with ERP systems regarding stock levels, stock location, order management, and price/availability checks or similar. Creative and adaptable, with the ability to troubleshoot abstract concepts, find solutions and connect the dots in an agile work environment. #LI-KL1 The expected salary range for this position is $41,600 - $47,810 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws. Physical Requirements: While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: Work in both office and manufacturing environment. May occasionally be required to perform job duties outside the typical office setting. Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: ********************************* How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.
    $41.6k-47.8k yearly 19h ago
  • Director of Franchise Construction

    Driven Brands Shared Services 4.2company rating

    Remote

    Company:Take 5 Oil Change We invite you to join us at Take 5! Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our efficient process that gets you on your way safely and swiftly. All while letting you stay in the comfort of your car or truck while we change your oil. We're always looking for friendly and energetic team members to join our family. Technicians, managers, and more positions are available across the country. With our Pit Tech to President growth path, Take 5 is where you can invest in yourself while we invest in you. In fact, over 90% of our field leaders are internal promotions! JOB DESCRIPTION: Primary Objective: Our Automotive company is seeking a Director of Franchise Construction to oversee the construction and development of our franchise locations. The ideal candidate will have experience in construction, franchise, real estate, and management. This is a full-time position. Duties & Responsibilities: Manages the coordination, planning, and implementation of new and remodel construction projects. Coordinates and implements new store construction through development of project estimates and store layouts, obtains permits, and negotiates and administers contracts. Oversees the work of multiple subordinate managerial staff to include managers and senior managers. Review detailed construction plans and signage to guarantee accuracy and compliance with regulations. Ensure brand standards are consistently met across all construction projects. Make final decisions on administrative or operational matters and ensure operations' effective achievement of objectives. Deal with day-to-day construction issues and provide innovative solutions to overcome challenges. Participates in corporate development of methods, techniques and evaluation criteria for projects, programs, and people knowledge of the company. Develop a comprehensive system to track project openings, anticipate and address delays, manage construction costs effectively, and ensure strict compliance with brand standards. Hold franchisees accountable to their schedules and maintain a high level of operational efficiency. Qualifications & Experience: Bachelor's degree in construction management, Engineering, or related field 5+ years of experience in construction management, franchise development, real estate, or related field Strong project management and organizational skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Proficient in Microsoft Office and project management software Knowledge of building codes and regulations Willingness to travel as needed #DBCORP #LI-LW1 #REMOTE Position Location: North Carolina Compensation Range: $7.25 - $227,300.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: ************************************
    $85k-151k yearly est. 17h ago
  • Senior ServiceNow Analyst

    Driven Brands Shared Services 4.2company rating

    Remote

    Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America's leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more. Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year. Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision. JOB DESCRIPTION: Responsibilities Develop and maintain our ServiceNow tenant, including configuration, customization, and administration with HRSD, WSD and other ServiceNow modules Create and manage integrations between ServiceNow and other enterprise systems using API, SFTP, etc. Document configurations, customizations, and processes Work closely with HR, Payroll, Finance, IT and business stakeholders to determine user and business needs, gather requirements and design processes that automate and streamline activities Manage system upgrades and system enhancements, lead testing and data validations, maintain data integrity, and ensure that overall system performance is aligned with business objectives Develop, edit, test and deploy reports, dashboards and other data exports to improve operational visibility and to support business needs Troubleshoot and resolve reported issues to ensure timely resolution Maintain security groups and access per compliance requirements Use ServiceNow Agile board to report on bi-weekly sprints Perform other duties as assigned Qualifications Bachelor's Degree or equivalent experience required plus at least 3 years' configuration experience with ServiceNow modules such as HR Service Delivery, Workplace Service Delivery and ITSM Proficiency in ServiceNow application development, including JavaScript, business rules, UI policies, client scripts, and workflows Solid understanding of ServiceNow application functionality and business process configuration Solid understanding of integrations and integration methods (API,REST, SOAP, MID Server, etc.) Must be a self-starter with the ability to manage multiple work assignments and priorities with urgent deadlines, maintaining excellent customer service skills, while working in a fast-paced team environment Strong data analysis, research, analytical and testing skills Familiarity with agile development methodologies Familiarity with GDPR and its implications on data security and processing #DBCORP #REMOTE #LI-LW1 Position Location: North Carolina Compensation Range: $7.25 - $180,300.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: ************************************
    $73k-106k yearly est. 17h ago
  • Strategic Channel Support Representative

    Watts Water Technologies 4.7company rating

    Remote

    We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. The Strategic Channel Support Representative will serve as the primary point of contact for sales representatives operating within the Wholesale and Retail sales channels. This role is essential in ensuring seamless communication, efficient order management, and timely responses to inquiries. The individual will be critical in facilitating solutions for product availability, order status, and expedited requests, ensuring customer satisfaction and operational efficiency among other duties as assigned. PRINCIPAL RESPONSIBILITIES AND DUTIES: Act as the dedicated point of contact for sales representatives within the Wholesale and Retail sales channels. Provide prompt and accurate information regarding product availability, stock levels, and lead times. Collaborate with internal teams to gather details on order statuses, shipping schedules, and delivery timelines. Manage and prioritize urgent requests such as order expedites, working closely with fulfillment teams to facilitate solutions. Assist with processing orders, ensuring all customer requirements are documented and communicated effectively. Maintain detailed records of inquiries, actions taken, and resolutions to ensure continuity and accountability. Develop strong working relationships with sales representatives, ensuring clear and proactive communication. Escalate complex or unresolved issues to the appropriate internal teams while maintaining ownership of follow-up. Continuously improve support processes by identifying common inquiries and developing resources or solutions to address them efficiently. EDUCATION: High school Diploma GED Associate or Bachelor's Degree (Preferred, Not Required) Fields: Business, Communications, Marketing, or related area. EXPERIENCE: 2+ years in a customer facing role. Sales support or account management - Understanding sales processes and customer buying journeys. Customer service in a multi-channel environment - Dealing with different sales channels (Dealer, Wholesale, Retail, etc.). Escalation handling or liaison roles - Acting as a bridge between teams. MINUMIM REQUIRED SKILLS: Proven experience in customer support, sales support, or order fulfillment roles. B2B Customer Support experience (preferred) Strong communication skills with the ability to convey information clearly and professionally. Excellent organizational skills and the ability to manage multiple requests simultaneously. Proficiency in CRM systems, order management software, and Microsoft Office tools. Ability to thrive in a fast-paced environment, demonstrating adaptability and problem-solving skills. Familiarity with supply chain and logistics processes is a plus. MANAGEMENT / SUPERVISION: None The expected salary range for this position is $39,520 - $47,840 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: Work in office environment or Work in a manufacturing environment May occasionally be required to perform job duties outside the typical office setting As required by the Americans Disabilities Act (ADA) Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: ********************************* How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.
    $39.5k-47.8k yearly 3d ago
  • District Manager Milwaukee South

    Driven Brands Shared Services 4.2company rating

    Remote

    Company:Take 5 Oil Change We invite you to join us at Take 5! Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our efficient process that gets you on your way safely and swiftly. All while letting you stay in the comfort of your car or truck while we change your oil. We're always looking for friendly and energetic team members to join our family. Technicians, managers, and more positions are available across the country. With our Pit Tech to President growth path, Take 5 is where you can invest in yourself while we invest in you. In fact, over 90% of our field leaders are internal promotions! JOB DESCRIPTION: The District Manager will be responsible for overseeing and managing the operations of multiple locations within a designated district. The role requires ensuring that all locations within the district meet and exceed customer service expectations, operational goals, and revenue targets. Key Responsibilities: Manage and oversee multiple locations within the designated district Ensure that all locations are staffed with competent and well-trained employees who deliver exceptional customer service Implement and enforce standard operating procedures to maintain consistency in service quality and operational efficiency Conduct regular audits of location operations to ensure compliance with company standards, policies, and procedures Develop and implement marketing strategies to increase customer traffic and revenue growth Provide leadership and mentorship to location managers and staff to promote a positive work environment and foster employee development Monitor and analyze financial performance metrics to identify areas for improvement and develop plans to increase profitability Ensure that all locations adhere to local, state, and federal regulations governing the industry Qualifications: Bachelor's degree in Business Administration, Management or related field preferred Minimum of 5 years of experience in a district management or multi-unit management role in the industry or related automotive industry Strong leadership, communication, and interpersonal skills Proven track record of achieving revenue targets and operational objectives Excellent organizational and time management skills Ability to analyze financial data and develop action plans to improve performance Familiarity with local, state, and federal regulations governing the industry Willingness to travel within the district and occasionally outside of the district as needed #DBCORP Position Location: Wisconsin Compensation Range: $63,100.00 - $112,600.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: ************************************
    $63.1k-112.6k yearly 17h ago
  • Sales & Service Advisor Training Instructor

    Driven Brands Shared Services 4.2company rating

    Remote

    Company:Driven Brands The Automotive Training Institute (ATI), the largest coaching and training company for Owners of Independent Repair Shops in the US and Canada. With over 1700 shops actively engaged in our program, we provide coaching, training and the largest buying program in the automotive aftermarket for Independent Shop Owners. Our members have cumulatively increased their Gross Profits by almost $3.0 Billion dollars through the ATI program. JOB DESCRIPTION: We are seeking a dynamic and experienced Service Advisor Instructor to join our team. This role involves not only delivering high-quality training classes but also developing new content for courses, traveling to various locations to conduct training sessions, and engaging in public speaking engagements to promote our training programs. The ideal candidate will have a strong background in automotive service advising, exceptional communication skills, and a passion for educating and inspiring others. Responsibilities: Develop and deliver engaging and informative training sessions for service advisors, covering topics such as customer service techniques, sales strategies, effective communication, and industry best practices. Create comprehensive training materials, including presentations, handouts, exercises, and assessments, to support classroom instruction and ensure learning objectives are met. Stay current with industry trends, technologies, and best practices in automotive service advising to continuously update and improve training content. Collaborate with subject matter experts and instructional designers to develop new courses and enhance existing training programs to meet the evolving needs of service advisors. Travel to various locations, including dealerships, service centers, and industry events, to conduct on-site training sessions and workshops. Engage in public speaking opportunities at conferences, seminars, and industry events to promote our training programs and establish thought leadership in the field of automotive service advising. Provide feedback and guidance to participants to support their learning and development, and address any questions or concerns they may have during training sessions. Evaluate the effectiveness of training programs through participant feedback, performance metrics, and other evaluation methods, and make recommendations for improvement as needed. Maintain accurate records of training activities, including attendance, evaluations, and other relevant data, to track progress and demonstrate the impact of training initiatives. Collaborate with internal teams, including sales, marketing, and customer support, to promote training programs, generate leads, and drive revenue growth. Qualifications: Bachelor's degree in automotive technology, business administration, education, or a related field. Minimum of 10 years of experience working as a service advisor in the automotive industry, with a proven track record of success. Strong presentation and facilitation skills, with the ability to engage and motivate audiences of varying backgrounds and experience levels. Excellent written and verbal communication skills, with the ability to articulate complex concepts in a clear and concise manner. Experience developing training materials and curriculum design, preferably in the automotive or education sector. Willingness to travel frequently and work flexible hours, including evenings and weekends, as needed to accommodate training schedules and travel requirements. Proficiency in Microsoft Office Suite and other relevant software applications for creating and delivering training materials. Professional certifications in automotive service advising or training, such as ASE certifications or ATD Master-Level accreditation, are a plus. Strong organizational skills and attention to detail, with the ability to manage multiple projects and priorities simultaneously. A passion for teaching, learning, and helping others succeed in their careers. #LI-SN1 #HYBRID #DBCORP Position Location: Maryland Compensation Range: $61,000.00 - $109,000.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: ************************************
    $32k-54k yearly est. 17h ago
  • Market Development Manager, Electric Vehicles, West Coast

    Eis 4.8company rating

    Remote

    **EIS Legacy, Inc. - Market Development Manager, Electric Vehicles** ** The selected candidate for this role will utilize their broad network of contacts in the Electric Vehicles and Electric Vehicles Charging market segments to drive demand generation in new and existing OEM accounts. The incumbent will develop and implement a business plan to position EIS Legacy, LLC and its Engineering, Manufacturing and Supply Chain Services as a complete solution provider for the customers. The focus is on delivering a differentiated, services-oriented value proposition and pulling distribution products through as part of the total solution. This position is based on the West Coast and reports to the VP of Sales, Developmental Markets. **RESPONSIBILITIES:** • Create and maintain a pipeline of OEM leads and opportunities developed through existing contacts and via the participation in conferences and business events with the support of EIS Sales Operations, Marketing and Engineering. • Contribute to building projects and program proposals in a matrix structure, with the support of EIS Engineering, Finance, Operations, Legal and Marketing. • Expand business and customer loyalty within the accounts, influence the stakeholders (typically R&D, Supply Chain, Manufacturing, Marketing) working on innovative products or technologies. • Define and negotiate the terms of the contracts and get support and approval from all stakeholders including the customer, the key suppliers and EIS. • Develop and maintain superior relationships with key decision makers and influencers at assigned accounts up to the C-suite level. • Exhibit a high level of proficiency and expertise in demonstrating and/or presenting the Company's products, processes, services and solutions. • Forecast orders, sales and profits for assigned accounts. Meet or exceed forecasted numbers. • In collaboration with Marketing, develop a go to market plan to communicate trends that could potentially impact EIS revenues and profitability. Develop and maintain awareness and understanding of the markets, products, competitors and trends; demonstrate this knowledge when interacting with clients and internal teams. • Serve as an industry expert; including active participation in the professional society community, attending industry events and communicating relevant industry trends and best practices internally and to clients - that ultimately create demand. • Work closely with members of other commercial teams to ensure that customer relationships are fully leveraged for all revenue types. **REQUIREMENTS:** • Bachelor's degree in Engineering or Business Administration is required. MBA degree is preferred. • Experience in selling engineered solutions with a minimum of 5 years' sales experience is required. Preference will be given to the candidates with experience in the Electric Vehicles segment. • Demonstrated ability to manage complex proposals. • Experience dealing with international business organizations in a multicultural environment is an asset. • Demonstrated success at selling high value, complex technology. • Polished communication skills to successfully deliver presentations, and to write reports for executive audience. • Ability to establish productive relationships with Design and Development Engineers, Supply Chain Management, Manufacturing and selling up to higher levels of management throughout customer's organization. • Demonstrated ability to negotiate deals and build fitting solutions. • Demonstrated ability to influence colleagues at all levels of an organization. • Proficiency utilizing CRM software as the cornerstone of effective account and pipeline management. Previous experience with SugarCRM a PLUS. - Previous experience with SAP and Power BI a PLUS. • Proven ability to drive new sales, achieve quotas and increase year to year revenue.
    $104k-145k yearly est. 5d ago
  • Assistant Associate (Parts Warehousing) - Jacksonville PDC

    Mercedes-Benz Group 4.4company rating

    Jacksonville, FL Jobs

    Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Job Overview Pick/pack dealers orders according to assigned priorities and quality standards. Unpack incoming shipments, verify and inspect contents in accordance with departmental procedures and quality standards. Bin incoming parts in assigned locations in accordance with departmental procedures and quality standards. Participate in perpetual inventory process. Maintain assigned areas in good condition at all times. Adhere to all safety and security regulations. Primary Responsibilities * Perform all basic PDC (Parts Distribution Center) warehouse functions such as picking, packing, checking, and binning in accordance with departmental procedures and quality standards Qualifikationen Qualifications: High School Diploma (GED) 0-2 years of general warehouse experience Processing -> General knowledge of processes, quality control, costs, and other techniques to achieve designated productivity rates Additional Information Warehouse experience required. Environmental Conditions; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job * Due to fork lifts and other heavy equipment traveling throughout the PDC, temporary cracks may appear in the floor, causing an uneven walking surface * The warehouse environment can be dusty and noisy * Doors near working areas are frequently open, causing drafts and interior temperature changes * Interior floors near entrances and exits may become slippery during wet weather conditions * A warehouse associate may have to handle merchandise and working tools with sharp edges. Work gloves and safety shoes are provided by the Company * Passing fork lifts emit gas fumes * Upon certification to operate a fork lift or other type of lift equipment, a warehouse associate will have to operate a piece of equipment using electric voltage Physical Job Requirements: * The physical requirements described here must be met by an employee to successfully perform the essential functions of this job * Continuous physical exertion for intermittent periods including walking or standing for extended periods, stooping, climbing, sitting, reaching overhead, balancing, bending, squatting, pushing/pulling, operating warehouse machinery and lifting/unloading material or equipment (up to 50 pounds), some of which may be heavy or awkward * Frequent use of hands to lift or handle objects, tools or controls * Manual dexterity and the ability to operate mechanical equipment * Specific vision abilities including close vision, distance vision and peripheral vision, ensuring the ability to recognize products and navigate safely * Hearing abilities to safely hear and react to approaching machinery (fork lifts, stock pickers, etc.). EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law. Caution: Mercedes-Benz USA Has Recently Become Aware That Unknown Individuals Posing As Mercedes-Benz USA Representatives Have Been Contacting Job Seekers (Including Those Who Have Not Applied To Any Mercedes-Benz USA Position) As Part Of An Apparent Scam. The Fake Emails Indicate That The Targeted Individual Has Been Selected For A Remote Job Position With Mercedes-Benz USA, Promise A Large Signing Bonus And High Hourly Wage, And Then Request A "Deposit" For A Company-Issued Laptop And Telephone To Be Made Via A Link Provided In The Email. Mercedes-Benz USA Is Currently Working With Authorities To Combat This Scam, But In The Meantime, Please Be Advised That Mercedes-Benz USA Will Never Ask You To Make Any Payment Or Deposit As Part Of A Job Application Or New Hire Onboarding Process, And Any Communications Requesting Such A Deposit Should Be Ignored And Reported To The Proper Authorities.
    $23k-31k yearly est. 28d ago

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