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Dock Hand skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical dock hand skills. We ranked the top skills for dock hands based on the percentage of resumes they appeared on. For example, 40.0% of dock hand resumes contained boats as a skill. Continue reading to find out what skills a dock hand needs to be successful in the workplace.

15 dock hand skills for your resume and career

1. Boats

Here's how dock hands use boats:

Achieved accreditation and proficiency as Boat Captain.
Painted, Maintenance, Mowed, Operated boat lifts, pumped out house boats, towed in boats, food stock.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how dock hands use customer service:

Provided and assisted in daily tasks - Helped maintain a safe professional working environment - Provided exceptional customer service
Maintained 100% accountability, superb customer service, and outstanding safety record resulting contributing to organizational success.

3. Unload Trailers

Here's how dock hands use unload trailers:

Managed freight paperwork and hazardous materials labeling Worked in two man team to load and unload trailers manually and with forklift
Utilized multiple types of forklifts and powered machines to unload trailers in the most effective manner.

4. Load Trucks

Here's how dock hands use load trucks:

Unload box cars hopper cars trucks load trucks run forklift front end loader deliver fertilizer to farmers
Unload trucks, separate items, take where needed and help customers with carry outs.

5. RAN

RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.

Here's how dock hands use ran:

Loaded and unloaded the trucks, ran the Fork lift and Bobcat and did general clean up.
Trained 5 new employees and ran the whole outside of the Marina.

6. General Maintenance

General maintenance is the regular check-up and repairs of machinery, buildings, and other mechanical equipment. General maintenance is performed by repair workers who are skilled to handle the day-to-day defects produced in the machinery. General maintenance aims to make sure the items remain in the best operational conditions. Usually, a set of planned activities are performed regularly by an expert to monitor the maintenance.

Here's how dock hands use general maintenance:

General maintenance on the shop the dock and he office buildings.
Interacted with customers, performed general maintenance and cleaning duties.

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7. Pallet Jack

Here's how dock hands use pallet jack:

Operate equipment: Forklifts, Pallet Jacks, Dolly Drums, Flat Carts, etc.
Operated a forklift, trucks, pallet jacks, and hand trucks.

Select Skills To Add To Your Resume

Boats

Customer Service

Unload Trailers

Load Trucks

RAN

General Maintenance

8. Kayaks

Here's how dock hands use kayaks:

Operated skiffs, pontoons and kayaks and prepared them for customer use.
Helped carry and assist customers with canoes and kayaks.

9. Mowing

Here's how dock hands use mowing:

Planted and maintained vegetation through activities such as mulching, fertilizing, watering, mowing, and pruning.
Job responsibilities include mowing the property with a tractor, assisted parts and shop personal.

10. Semi Trailers

Here's how dock hands use semi trailers:

Loaded and unloaded semi trailers with antifreeze was spotter truck driver
Loaded and unloaded semi trailers and picked orders for all of the Hills locations.

11. Manual Labor

Any kind of work that is carried out by workers manually instead of using machines is termed manual labor.

Here's how dock hands use manual labor:

Perform all manual labor functions in accordance within the GC/Vessel Stevedoring operation and safety guidelines.

12. Rental Equipment

Equipment rental is a service industry that provides equipment, machinery, and tools like earthmoving, powered access, power generation, hand-held tools, etc. for a limited period mainly to construction contractors but also industry and individual consumers.

Here's how dock hands use rental equipment:

Maintained upkeep on houseboats and other rental equipment.
Operate, maintain and organize all rental equipment in the yard.

13. Boat Rentals

Here's how dock hands use boat rentals:

Maintain dock facilities, boat rentals, gas pumps, bait & tackle and service the emergency response vehicles.
Book camping reservations, boat rentals, and slip rentals.

14. Customer Relations

Here's how dock hands use customer relations:

Utilized sales experience and customer relations

15. Jet Skis

Here's how dock hands use jet skis:

Managed all powerboats, sailboats, and jet skis (motors, fiberglass repair, cleanliness etc.).
Brief renters on waterway, safety, and operation of jet skis.

5 Dock Hand Resume Examples

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Emily Morris Dock Hand Contact Information Lawrenceville, GA (520) 555-0630 emorris@example.com Skills • Company Policies • Clean Boats • Customer Service • Weather Conditions • Yard Hand • General Maintenance • Equipment Parts • Depot • Boat Rentals • Sales Floor Employment History Dock Hand 2020 - Present Averitt Express Lawrenceville, GA • Stacked merchandise on both partial and full pallets and removed empty pallets from sales floor. • Processed LTL shipments using a tow motor and bar code system for tracking shipments. • Provided excellent customer service to our clients and had an outstanding safety record with zero accidents in company vehicles. • Operate forklifts and maintain safety Load and unload trailers Review bills of laden *Maintained high bills per hour. Brick Yard Hand 2010 - 2020 Menards Lansing, MI • Check in forklifts Stock shelves Help customers • Provided customer service with loading of building materials into their vehicles ensuring a safe and secure load. • Assisted customers with building materials Operated Fork Lift Cleaned Lumber Yard Stocked Lumber • Moved materials by hand, using heavy equipment. • assist guests in finding and loading various building materials into vehicles and trailers. Lot Associate 2005 - 2006 The Home Depot Newark, DE • Ensured good customer service in order to retain customers at our location. • Home Depot Laplace, Louisiana/ New Orleans Louisiana Helped customers with product selection. • Provided excellent customer service by keeping the carts organized for customers while keeping the store looking clean. • Retrieve shopping Carts, Customer Service, Load Customers. Education Doctoral Degree Liberal Arts 2007 - 2010 New York University New York, NY Master's Degree English 2006 - 2007 University of Massachusetts Boston Boston, MA Bachelor's Degree English 2002 - 2005 University of Delaware Newark, DE


Cynthia Crawford Dock Hand Contact Info Plano, IL (350) 555-7537 ccrawford@example.com Skills Weather ConditionsYard HandBuilding MaterialsCDLRail CarsNew MerchandiseCustomer ServiceBobcatBuilding SuppliesHeavy Machinery Employment History Dock Hand 2020 - Present Amazon Plano, IL • Performed safety checks on tractor trailers. • load and unload straight trucks general cleaning pallet jack • Scan items into location bins and unload trucks * Meet and exceed weekly productivity goals Dock Hand 2015 - 2020 XPO Logistics Plano, IL • Secured fragile and hazmat shipments to walls with protective pieces. • Handled hazardous materials in a safe correct manner per training. • Loaded and unloaded trucks Operated forklift Handheld computer scanner Handled Hazardous materials using proper techniques • Handle and transport hazardous materials. • Followed safety procedures according to company policies. Brick Yard Hand 2011 - 2015 Menards Plano, IL • Provided customer service with loading of building materials into their vehicles ensuring a safe and secure load. • Prepared and ordered customized contractor special orders of building materials for assigned contractor customers. • Used heavy equipment to assist with loading and unloading of customer orders. • assist guests in finding and loading various building materials into vehicles and trailers. Education High School Diploma 2011 - 2011


Emily Morris Dock Hand Lawrenceville, GA emorris@example.com (520) 555-0630 Experience Dock Hand 2020 - Present Averitt ExpressLawrenceville, GA • Stacked merchandise on both partial and full pallets and removed empty pallets from sales floor. • Processed LTL shipments using a tow motor and bar code system for tracking shipments. • Provided excellent customer service to our clients and had an outstanding safety record with zero accidents in company vehicles. • Operate forklifts and maintain safety Load and unload trailers Review bills of laden *Maintained high bills per hour. Brick Yard Hand 2010 - 2020 MenardsLansing, MI • Check in forklifts Stock shelves Help customers • Provided customer service with loading of building materials into their vehicles ensuring a safe and secure load. • Assisted customers with building materials Operated Fork Lift Cleaned Lumber Yard Stocked Lumber • Moved materials by hand, using heavy equipment. • assist guests in finding and loading various building materials into vehicles and trailers. Lot Associate 2005 - 2006 The Home DepotNewark, DE • Ensured good customer service in order to retain customers at our location. • Home Depot Laplace, Louisiana/ New Orleans Louisiana Helped customers with product selection. • Provided excellent customer service by keeping the carts organized for customers while keeping the store looking clean. • Retrieve shopping Carts, Customer Service, Load Customers. Skills Company Policies Clean Boats Customer Service Weather Conditions Yard Hand General Maintenance Equipment Parts Depot Boat Rentals Sales Floor Education Doctoral Degree Liberal Arts 2007 - 2010 New York UniversityNew York, NY Master's Degree English 2006 - 2007 University of Massachusetts BostonBoston, MA Bachelor's Degree English 2002 - 2005 University of DelawareNewark, DE


Victoria Watkins Dock Hand Employment History Dock Hand 2016 - Present United Parcel ServiceSan Bernardino, CA • Utilized hand trucks, and pallet jacks to move arrange and rearrage unloaded freight. • Dock Loader Package loading into and out of tractor trailers. • Loaded hazardous materials onto & off the delivery vehicles. • Learn about Hazardous Materials and handle them in a safe, correct manner in accordance with training received. • Enforce safety rules and regulations. Dock Hand 2015 - 2016 AmazonSan Bernardino, CA • Scan items into location bins and unload trucks * Meet and exceed weekly productivity goals • Performed safety checks on tractor trailers. • Worked for SMX temp agency as a coach to ensure proper work and safety procedures on the shipping dock. • Stock different deliveries truck Scan packages Use pallet jacket Wrap totes Problem solver • Unload trucks, count products, down stack products and audit products in racks. • Operated P.I.T equipment, 2 years experience Efficiently load and unload trucks Document and archive trucks entering the Truck yard Courtesy Clerk (Part-Time) 2015 - 2015 VonsSanta Barbara, CA • Assisted customers with carry-out service. • Bag customers groceries nicely while keeping communication with the customers. Education Some College Courses English 2015 - 2015 University of California, Santa BarbaraSanta Barbara, CA Contact Information San Bernardino, CA (420) 555-8553 vwatkins@example.com Skills Dry Storage Customer Service Company Policies Patience Unload Trucks Empty Trash Store Management Data Entry Quality Standards Hand Trucks


Beverly Henderson Dock Hand Middletown, DE (520) 555-8391 bhenderson@example.com Skills Food Court Sales Floor Stock Shelves Customer USE Positive Attitude Communication Weather Conditions Front End Safety Rules Customer Service Employment History Dock Hand 2020 - Present AmazonMiddletown, DE • Performed safety checks on tractor trailers. • Handled a hand pallet jack to move inventory to its proper location. • Scan items into location bins and unload trucks * Meet and exceed weekly productivity goals • Operated forklifts / pallet jacks / packing machines. Dock Hand 2010 - 2020 FedExNew York, NY • Processed time sensitive and hazardous materials. • type, weight, hazardous materials). • Maintain cleanliness of work area to ensure safety of myself and team. • load and unload ltl freight for company Cart Attendant 2007 - 2010 KrogerRichmond, VA • Stock shelves throughout the day. • Managed cart barn staff usually 3-5 employees. • Returned grocery items left at checkout counter to specified stock shelves. Education High School Diploma 2007 - 2007

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List of dock hand skills to add to your resume

The most important skills for a dock hand resume and required skills for a dock hand to have include:

Boats
Customer Service
Unload Trailers
Load Trucks
RAN
General Maintenance

Pallet Jack
Kayaks
Mowing
Semi Trailers
Manual Labor
Rental Equipment

Boat Rentals
Customer Relations
Jet Skis
Dry Storage
Unload Freight
Boat Maintenance

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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