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American Road Group is seeking a Rider Education Coach at Hall of Fame Harley-Davidson in Cuyahoga Falls, Ohio! This is a Part Time/Contract position. Provides instruction and assistance to Rider Education students and assists them in becoming ARG Bike Owners. Major Duties and Responsibilities * Daily Rider Education Instruction * Serve as ambassador for American Road Group to include acquiring, recruiting, training, and integrating new customers. * Deliver Motorcycle Ohio Rider Education/HDRA sponsored training on a consistent, measurable basis. * Report and maintain incident records as they pertain to classes and students. * Report any maintenance issue on a timely basis. * Responsible for maintaining continuing education/certification requirements by the State, MORE, and HDMC. * Responsible for accuracy and completeness of all training records * Maintain working knowledge of student registration process. * Act as a liaison to the State and MORE. * Keep management informed of sale leads, market trends, pricing and product offerings. * Monitor and ensure compliance w/ safety regulations. * Maintain state motorcycle endorsement, clean driving record and current MORE Rider Coach Certification. Must be able to meet MORE/HDRA & State Codes of Ethics. * Partner w/ staff to ensure a total team approach to operations and quality assurance. * Responsible to mentor and assist in the training of new Rider Coaches * Must possess understanding of adult learning theory, brain-based learning and their practical applications. * Possess product knowledge and act as contact in the sales process. * Support the Rider's Education Team, the Reception Department, and all other departments as needed. * Dealership Customer Integration * Work directly with Reception to relay new information on prospects to be entered in the CRM. * Work directly with Sales Management to set up VIP introductions and maintain CRM. * Work directly with dealership departments during dealership tours. Requirements Qualifications and Job Requirements * Current certifications by Harley-Davidson Motor Company (Harley-Davidson Riding Academy) and Motorcycle Ohio Rider Education Safety Foundation. * Knowledge and experience with Sales of Harley-Davidson motorcycles, and/or motor vehicles sold by a dealership. * CPR and First Aid Certified. * Current motorcycle license. * Own or operate a motorcycle on a regular and frequent basis. * Ability to remain composed in crisis situations. * Flexibility in scheduling to meet the needs of the business unit. Physical Demands and Working Environment * The noise level in the work environment is usually loud. * Occasionally required to bend, stoop, crouch, reach, and handle tools. * Occasionally requires the ability to lift training motorcycles. * Occasionally requires the ability to balance and push a 400+ lb. motorcycle. * Frequently works near moving mechanical parts. * Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department. * Occasionally, exposed to exhaust fumes or other airborne particulates. Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!