Dispatcher Jobs in Wisconsin

For a description, visit PDF: ************ co. winnebago. wi. us/sites/default/files/HumanResources/Jobs/Dispatcher%202025%2001. pdf

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community. Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact ************. We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County! 911 Dispatcher - Full-Time Courthouse location Hourly Pay Rate: $23.68 to $35.52 Closing Date: April 02, 2025. Or upon receipt of the first 50 application submissions received JOB Summary: Under general supervision the 911 Dispatcher is responsible for simultaneously operating a multi-channel radio console and a multi-line telephone while maintaining computer aided dispatch systems and other computer applications. A 911 Dispatcher works within an emergency communication center/public safety answering point dispatching fire, law and medical emergencies to responding agencies. JOB DUTIES: * Operate the 911 emergency answering phone system efficiently. Create an incident in CAD for all incoming calls answered, maintain generated incidents. Perform on call notifications, maintain highway log, monitor entrance points and alarm systems. * Operate the Computer Aided Dispatch (CAD) and radio system to provide prompt dispatching of emergency units. Query system for warrants, VINs, etc. Notify other departments and other Agencies; simultaneously maintains close contact and communications. * Inputs, updates, requests, transmits and queries information from a variety of sources to maintain accurate records; works independently with minimal supervision, exercising good judgement in the safeguarding of confidential or sensitive information. * Disseminates information on vehicle, driver license, criminal history, weapons, boats and other articles via local, state and national computer networks. Monitor TTY's, forward to proper authorities, maintain accurate outgoing TTY log and input fatal reports as needed. * Monitor all DOT traffic cameras and assist law enforcement agencies by reporting site pictures for information dissemination. Learn Freeway system thoroughly * Ninety percent (90%) of all incoming calls will be answered within 10 seconds. Priority 1 incidents will be dispatched within 90 seconds. ("Stack to Dispatch Time"). Login to all programs daily. Send weekly Everbridge test message. * Monitoring duress alarms for the Courthouse, Safety Building, Institutions, all County buildings with alarm systems. Acknowledge and dispatch law enforcement to alarms. Notify deputies of incoming alarms under all circumstances to ensure situational awareness. * Disseminate emergency notification messages via Everbridge. Make emergency notifications to appropriate Command Staff, DA Supervisors and Master Control. Receive NAWAS, state and federal defense calls and relay information to appropriate city, county, and suburban agency. * The ability to work in a high tempo and noisy environment while under duress. The dispatcher must be resilient to these never-ending stresses for the duration of their shift to ensure Officer and Public Safety, discipline and effective working relationships with all staff. * Perform Dispatch Assisted Bystander CPR when needed; Monitor garage access to SB, participate in Job Shadowing and Training; Maintain situational awareness and business acumen. Other duties as assigned by OEM Director, OEM Deputy Director, and/or 911 Division Director MINIMUM REQUIREMENTS * Wisconsin Driver's License * Graduation from high school or G.E.D. equivalent is required * Current Wisconsin resident at time of application is required * At least one (1) year of experience with high intensity radio and/or multi-line phone system * Must be able to pass a criminal background, including a drug test. * Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets. (Microsoft Word/Excel) * Must be available to work on holidays and weekends, schedule will include weekends and holidays. Note: All appointees must successfully complete the Transaction Information Management Enforcement (TIME) system training and Criminal Justice Information Services (CJIS) compliance, and Association of Public Safety (APCO PST) certification within six (6) months of hire date. PREFERRED EXPERIENCE: * Technical training in Police/Fire Emergency Medical Services (EMS) dispatching and radio communications * At least one (1) year of receiving and/or resolving complaints, problem solving, or had substantial responsibility for receiving and/or giving information. Experience in receiving calls for emergency service or Police / Fire EMS dispatching and radio communication. * Technical training in Police/Fire Emergency Medical Services (EMS) or Radio Communications Knowledge, Skills and Abilities: Knowledge of modern office methods, practices, procedures and equipment; skill in prioritizing and performing multiple tasks simultaneously; oral and written communication skills, math skills, skill in data entry; ability to learn the boundaries of Milwaukee County and its freeway system, including highway designations, boundaries and landmarks; ability to clearly speak and understand English; ability to receive and transmit emergency calls accurately; ability to operate radio network and phones; ability to obtain critical information; ability to learn abstract codes needed to query computers via terminals; ability to work in confined areas for extended periods of time; ability to clearly hear incoming calls and radio responses; ability to work independently; ability to read and interpret multiple computer screens; and the ability to work in a high tempo and noisy environment while under stress for the duration of shift to ensure officer and public safety; disciplined and the having effective working relationships with staff and public is required. The ability to lift, carry, push, and pull up to 30lbs when needed. THE ORIGINAL EXAMINATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process. Note: APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION NR20 KM Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact ************. Other details * Job Family Public Safety * Job Function 4 Protective Service Workers * Pay Type Hourly * Required Education High School Apply Now * Milwaukee, WI, USA

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Dispatcher, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions, and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs. **This is a shift-based position requiring availability in evenings (beginning 4PM Eastern Time) and weekends. with evening and weekend hours. You will be working from our office in Green Bay, WI, 4-5 days each week. The hourly range for this role is $18-20/hour** What You'll Do: Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation Ensure compliance with all regulatory, vehicle, rider and driver safety requirements Act as the final decision-maker for escalated live support issues Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone, email and/or chat Effectively prioritize live operational issues and take action based on the information received Leverage knowledge of Via products and services to make ad hoc decisions with little guidance Who You Are: Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively Ownership mentality: take full responsibility for delivering great service to customers A great executor: you are detail-oriented and get the job done Proactive: able to think ahead and anticipate to prevent problems before they start An empathetic and effective communicator: you excel at active listening and collaboration Comfortable with ambiguity: make thoughtful choices between imperfect options Maintain a solution-oriented mindset: persistent, creative, and cool under pressure Observant and keen to improve: if something's not working, you come up with a better way An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams Compensation and Benefits Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $18-20/hour We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Worker Sub-Type: Regular Scheduled Weekly Hours: 39.38 Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Key position responsible for receiving, evaluating and acting upon information and requests concerning public safety and law enforcement. Works with computer-aided equipment and a multi-agency enhanced 911 system to dispatch law enforcement, ambulance, and fire services throughout Marathon County. Employees work 11.25 hour shifts with every other Friday, Saturday and Sunday off. This schedule is subject to change based on department needs. All work schedules include weekends and some holidays.QUALIFICATIONS: High school graduation or equivalent and the ability to speak clearly, remain calm in stressful situations, and perform multi-task responsibilities required. Related education, training, and certifications (CPR, First Responder, TIME) desired. 911 emergency dispatch, EMT, First Responder, fire department, related dispatch/military/customer service, or other related experience also desired. Ability to speak Hmong or Spanish helpful. Possess a good reputation and background that will withstand pre-appointment investigation. Ability to successfully complete testing including a job-related simulated dispatch test. Candidates offered employment will be required to pass a hearing test, drug screen, and psychological assessment. EXAMPLES OF WORK PERFORMED: Operates an enhanced 911 multi-agency system to do computer aided dispatch of patrol, fire, and ambulance units throughout Marathon County. Receives requests for emergency assistance and/or complaints from the public; dispatches patrol officers and/or originates calls for emergency services such as fire, ambulance, wreckers, etc. Issues local weather watches and/or warnings in response to inclement weather information received from the National Weather Service or certified weather spotters. Dispatches proper emergency services for surrounding communities. Operates console for non-administrative radio traffic plus the general Sheriff's Department phone system; relays messages to proper personnel or provides necessary information. Operates TIME system for Department of Transportation, Crime Information Bureau, and National Crime Information Center. Utilizes computerized business security files and phone lists and makes required changes on service area maps as needed. Develops solutions to work issues that add value for our customers. Participates in establishing professional development goals that are supportive of broader County goals. Maintains regular and predictable attendance; works extra hours as required. Performs related work as required. KNOWLEDGE, SKILLS & ABILITIES: Knowledge of approved principles and practices of law enforcement work plus applicable laws and ordinances. Ability to make immediate decisions in dispatching patrol units and handling complaints. Skill in exercising independent and appropriate judgment in emergency situations and act quickly and calmly in applying appropriate techniques. Ability to receive and disseminate information in a calm, clear, and accurate manner, particularly during highly stressful situations. Ability to deal courteously, yet firmly and effectively, with the public in both adversary and non-adversary situations. Ability to refer communications to proper personnel within the department. Ability to use a computer to accurately log law enforcement, emergency, and non-emergency administrative radio communications plus telephone calls. Ability to operate computer-aided dispatch equipment, teletype, switchboard, and computer terminal. Understands the County's and department's mission, core values, plans, and priorities for the future. Ability to contribute to a positive work culture that fosters excellent customer service and teamwork. COMPENSATION: Initial Hire Rate: $23.04/hour Candidates with prior experience may lateral in at $23.50/hour - $24.45/hour, depending on years of experience. Also provided is our comprehensive employee benefits package: County Benefits SELECTION PROCEDURE: The selection of successful candidates may be made by assessment of related education and experience, criminal record check, oral interview, extensive background investigation including fingerprint check, review of references, and/or other job-related selection procedures. Candidates who are offered employment will be required to satisfactorily complete a hearing examination, psychological assessment, and drug screen paid for by the County. Special Accommodations: Marathon County will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Employee Resources Department office or phone ************** to request special accommodations prior to the application deadline. Notice to Applicants: Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant's application, records, recommendations, and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information. If you choose not to have this information become a public record, you must make such a request in writing to the Employee Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law

Shawano County is organized according to Chapter 59 of the Wisconsin Statutes. The following is the County's Mission Statement and Policy on Quality: "The primary mission of Shawano County is to provide all County citizens with cost-effective, prompt and high-quality County services. Quality is the extent to which a product or service conforms to requirements and meets or exceeds customer expectations." * It is the policy of Shawano County to recruit and select the most qualified persons for positions in the County's service. Recruitment and selection shall be conducted in an affirmative manner which ensures open competition and provides equal employment opportunity as protected by state or federal law. If you need any accommodations during the recruitment or employment process because of a disability, please notify Human Resources to ensure appropriate accommodations can be made. Shawano County is pleased to offer our full-time employees (30+ hours/week) a comprehensive benefits package including: * Paid Time Off - Earn just under 5 weeks in your first year when working 40 hours/week * Nine (9) Paid Holidays * Health Insurance including vision coverage with option of a high or low deductible health insurance plan. * County-funded Health Reimbursement Account or HSA depending on health plan selection. * Prescription Drug Plan * Gym Membership Discounts * Dependent Flexible Spending Account * Dental Insurance * Long and Short-Term Disability * Critical Illness and Accident Insurance * Employee Assistance Program * Life Insurance * State Pension Plan * Deferred Compensation (457) Retirement Plans Shawano County is pleased to offer our part-time employees (regularly scheduled to work 24-29 hours/week) a comprehensive benefits package: * Paid Time Off * Paid Holidays * Life Insurance * State Pension Plan * Gym Membership Discounts * Employee Assistance Program Job Summary: This is a non-sworn position requiring the performance of tasks associated with communications and records. This position is frequently intellectually demanding. It is a position in which the individual may be required to function as part of a cohesive unit or act independently in performing assigned tasks. While an individual in this position normally performs tasks at the direction and under the supervision of a Shift Supervisor, a Telecommunicator must be able to exercise independent judgment and performs tasks in the absence of supervision, especially in emergency situations. Essential Duties and Responsibilities: * Operation of two-way radio equipment for direct communication with law enforcement officers including emergency frequencies and testing of the same. * Operation of the countywide emergency paging system for severe weather and dispatching of emergency services. * Operation of the County E911 system. * Operation of the T.I.M.E system, telephone system, FAX machine and hearing-impaired equipment. * Operation of the Law Enforcement computer software program(s) i.e. Computer Aided Dispatch (CAD) module, Jail module and Records module and etc. and entry and modification of complaints and accident information in the computer system. * Entry, validation and removal of warrants, stolen property, restraining orders and missing persons in the Wisconsin T.I.M.E. system. * Receive and evaluates emergency and non-emergency calls. * Provides pre-arrival instructions as needed for emergency calls. * Coordinate activities between Law Enforcement, Ambulance and Fire units as well as other county departments and outside agencies. * Assist with on-the-job training of new Dispatchers. * Relays information to the public when requested. * Perform related work as required. REQUIREMENTS: * High School Diploma or GED. * The Sheriff's Department operates 24 hours a day, 7 days a week. The Dispatch position works 9-hour shifts, 5 days on and 3 days off on a rotation. It is a requirement to work weekends, holidays, day, afternoon and night shifts. * Ability to keyboard/type 40 words per minute. * Experience and/or training in telecommunications, data entry, or related fields are desirable, but not required as a condition of employment. Other details * Pay Type Hourly * Hiring Rate $23.40 Apply Now * 405 N Main St, Shawano, WI 54166, USA

Job Details Travaux Inc. - Milwaukee, WI Full TimeDescription This position is responsible for receiving calls, dispatching appropriate individuals, and performing related tasks. TYPICAL CLASS ESSENTIAL DUTIES: (These duties are a representative sample; position assignments may vary.) 1. Receives public safety, maintenance, elevator entrapment, and other calls and dispatches appropriate staff. 2. Monitors surveillance and/or alarm systems and requests staff to set alarms, respond to emergencies, and perform related tasks as needed. 3. Prepares work orders for building maintenance needs. 4. Enters parking citations, activity sheets, work reports, call logs, and other materials into appropriate databases. 5. Maintains and files records and logs of calls received. 6. Performs other duties of a similar nature or level. Qualifications TRAINING AND EXPERIENCE (positions in this class typically require): High School Diploma or equivalent (G.E.D.); 0-2 years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. LICENSING REQUIREMENTS (positions in this class typically require): • None KNOWLEDGE (position requirements at entry): • Customer service principles; • Geographic layout of housing authority property; • Related alarm systems; • Computers and related software applications; • Recordkeeping principles. SKILLS (position requirements at entry): • Providing customer service; • Operating multi-line phone systems; • Maintaining records and logs; • Preparing work orders; • Data entry; • Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information and to receive work direction. PHYSICAL REQUIREMENTS: Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally. NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Outagamie County Core Values Invested in Serving Better Together Create Progress Support Through Compassion As part of the Outagamie County Sheriff's Office the Telecommunicator is involved in all aspects of public safety in Outagamie County. Our mission is to work in partnership with our community and other public service agencies to protect and serve the citizens of Outagamie County. Our Communications Center is a fast-moving dynamic team where success is defined by public and responder safety. If you're passionate about public safety and helping those in emergencies, we need dedicated professionals to join us and make an impact in our community. A current employee stated, when asked, "What makes Outagamie County and your department stand out as an employer? What makes Outagamie County and the communication center stand out as an employer is its strong leaders, positive culture, and meaningful work. Our new director Kati Stahmann along with Sheriff Kriewaldt are strong leaders who are always receptible to any comments, questions, or concerns. Our motto in the communication center is to always be kind and instill a positive work environment. Every day we go home knowing we helped someone no matter how big or small!" Watch this link as our new 911 Center opens in February 2025! *************************************************************************************************************** This is a full-time position that works a 49-day schedule rotation. 5 on 3 off, 5 on 3 off, 5 on 3 off, 5 on 4 off, 4 on 4 off, 4 on 4 off in perpetuity. Weekends and holidays are required. Shifts are 10 hours long. They are: 04:00-14:00, 08:00-18:00, 13:00-23:00, 18:00-04:00, 22:00-08:00. Shifts are picked once a year. Every October Telecommunicators submit their preferred shift(s) and management assigns the shifts based on seniority. After the shift is assigned the Telecommunicator works their assigned shift for the following calendar year from January 1st until December 31st. Outagamie County cannot guarantee a particular shift for any Telecommunicator or applicant. Outagamie County offers a comprehensive benefits package. To learn more today please visit: ******************************************************************** Key Responsibilities The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Answers 911 emergency phone calls, dispatching appropriate police, fire, medical, or other emergency units. Answers non-emergency calls, providing information to caller. Accesses computerized information, retrieving and analyzing data and providing to staff. Maintains radio contact with law enforcement, fire, and ambulance units within Outagamie County. Operates the Time System and personal computer in a proficient manner to obtain driver information, vehicle registration, warrants, etc.; properly interprets records; provides information to officers. Monitors alarm and weather systems, dispatching staff accordingly. Provides Emergency Medical Dispatch service to callers until emergency units arrive. Maintains and updates records, including all components of the 911 database. Reports necessary maintenance and operational needs to appropriate personnel, following department guidelines. Maintains regular and predictable attendance, works overtime/extra hours as required. Education/Certifications/Experience Requirements High school diploma or GED equivalent. Valid Wisconsin driver's license. Required or Preferred Skills Telecommunicator Certification course desired. Law, Fire, or EMS background desired. Any combination of education or experience that provide knowledge, skills, and abilities to perform duties. Knowledge of computer software applications. Ability to maintain composure and exercise good judgment in emergency situations. Demonstrated reliability in attendance and flexibility to work hours. Ability to work semi independently and make sound decisions using good judgment. Ability to type accurately. Ability to multi task in a fast paced environment. Knowledge of geographical area of Outagamie County and Fox Cities. This position is very rewarding if you have the desire to help those in your community and those that serve your community. There are overtime requirements associated with this position as we cover around the clock 24/7. Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: ********************************************************************/employee-benefits-information Outagamie County Diversity Statement: Outagamie County is committed to developing, nurturing, and sustaining an equitable community and workforce where all individuals can thrive. We pledge to amplify the voices of under-represented communities or those who were historically excluded, by removing barriers that result from racial, social injustice and inequities. We strive to ensure that equity, diversity, inclusion are embedded at all levels of Outagamie County programs and departments through acknowledging, analyzing, and addressing the root causes of inequities. We will create and advance equitable polices, practices and procedures, including, but not limited to County services, recruitment and retention, policies and practices, budgeting and procurement. We commit to being transparent and will continually evaluate and update our values when identified goals and objectives are not being achieved or sustained. Outagamie County will strive to create an inclusive environment where every community member feels like he/she/they belong. OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.

4 pm afternoon start time-steady work year round $ 18-$ 20 hourly pays based on experience 4-5-day week-will start at 4pm in the afternoon-weekend work involved Like prior fast paced work such as other Dispatcher work-911 operation-medical environment ** Looking for team players, energetic and able to communicate with other team members. Cool under pressure while talking, testing and e-mailing logistical operations. Call ************-open every day 7am to 7pm- every weekend- ************ ** Need to live within 40 miles of Green Bay, Wisconsen ** Dispatcher will have hourly pay $ 18-20 hourly pay. 4-to-5-day week with 4pm afternoon start times We are open every Saturday and Sunday. Please call for more information or to apply to this position. Thank you.

Call Liza Rodriguez at ************ for more info and quick phone screen Our client is seeking a dedicated and detail-oriented Dispatcher to join this dynamic team. The ideal candidate will play a crucial role in ensuring efficient transportation operations by coordinating logistics and managing communication between drivers and clients. This position requires strong organizational skills, effective communication, and a solid understanding of transportation management systems. EXPECTED PAY Duties Manage daily dispatch operations to ensure timely delivery of goods. Communicate effectively with drivers, clients, and other stakeholders to coordinate schedules and resolve issues. Utilize Transportation Management Systems (TMS) such as Oracle Transportation Management to optimize routes and improve efficiency. Monitor and track shipments throughout the supply chain to ensure on-time delivery. Maintain accurate records of dispatch activities, including driver logs and shipment details. Implement transportation planning strategies to enhance operational performance. Provide support in troubleshooting any logistical challenges that may arise during transit. Ensure compliance with all safety regulations and company policies. Qualifications Proven experience in dispatching or logistics management is preferred. Strong communication skills, both verbal and written, with excellent phone etiquette. Familiarity with AS400 or similar software systems is a plus. Knowledge of supply chain processes and transportation planning methodologies. Ability to work effectively under pressure while managing multiple tasks simultaneously. Proficiency in using phone systems and other communication tools for efficient coordination. A proactive approach to problem-solving with strong attention to detail. Join our team as a Dispatcher and contribute to the seamless operation of our transportation services!

Worker Sub-Type: Regular Scheduled Weekly Hours: 39.38 Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Key position responsible for receiving, evaluating and acting upon information and requests concerning public safety and law enforcement. Works with computer-aided equipment and a multi-agency enhanced 911 system to dispatch law enforcement, ambulance, and fire services throughout Marathon County. Employees work 11.25 hour shifts with every other Friday, Saturday and Sunday off. This schedule is subject to change based on department needs. All work schedules include weekends and some holidays.QUALIFICATIONS: High school graduation or equivalent and the ability to speak clearly, remain calm in stressful situations, and perform multi-task responsibilities required. Related education, training, and certifications (CPR, First Responder, TIME) desired. 911 emergency dispatch, EMT, First Responder, fire department, related dispatch/military/customer service, or other related experience also desired. Ability to speak Hmong or Spanish helpful. Possess a good reputation and background that will withstand pre-appointment investigation. Ability to successfully complete testing including a job-related simulated dispatch test. Candidates offered employment will be required to pass a hearing test, drug screen, and psychological assessment. EXAMPLES OF WORK PERFORMED: Operates an enhanced 911 multi-agency system to do computer aided dispatch of patrol, fire, and ambulance units throughout Marathon County. Receives requests for emergency assistance and/or complaints from the public; dispatches patrol officers and/or originates calls for emergency services such as fire, ambulance, wreckers, etc. Issues local weather watches and/or warnings in response to inclement weather information received from the National Weather Service or certified weather spotters. Dispatches proper emergency services for surrounding communities. Operates console for non-administrative radio traffic plus the general Sheriff's Department phone system; relays messages to proper personnel or provides necessary information. Operates TIME system for Department of Transportation, Crime Information Bureau, and National Crime Information Center. Utilizes computerized business security files and phone lists and makes required changes on service area maps as needed. Develops solutions to work issues that add value for our customers. Participates in establishing professional development goals that are supportive of broader County goals. Maintains regular and predictable attendance; works extra hours as required. Performs related work as required. KNOWLEDGE, SKILLS & ABILITIES: Knowledge of approved principles and practices of law enforcement work plus applicable laws and ordinances. Ability to make immediate decisions in dispatching patrol units and handling complaints. Skill in exercising independent and appropriate judgment in emergency situations and act quickly and calmly in applying appropriate techniques. Ability to receive and disseminate information in a calm, clear, and accurate manner, particularly during highly stressful situations. Ability to deal courteously, yet firmly and effectively, with the public in both adversary and non-adversary situations. Ability to refer communications to proper personnel within the department. Ability to use a computer to accurately log law enforcement, emergency, and non-emergency administrative radio communications plus telephone calls. Ability to operate computer-aided dispatch equipment, teletype, switchboard, and computer terminal. Understands the County's and department's mission, core values, plans, and priorities for the future. Ability to contribute to a positive work culture that fosters excellent customer service and teamwork. COMPENSATION: Initial Hire Rate: $23.04/hour Candidates with prior experience may lateral in at $23.50/hour - $24.45/hour, depending on years of experience. Also provided is our comprehensive employee benefits package: County Benefits SELECTION PROCEDURE: The selection of successful candidates may be made by assessment of related education and experience, criminal record check, oral interview, extensive background investigation including fingerprint check, review of references, and/or other job-related selection procedures. Candidates who are offered employment will be required to satisfactorily complete a hearing examination, psychological assessment, and drug screen paid for by the County. Special Accommodations: Marathon County will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Employee Resources Department office or phone ************** to request special accommodations prior to the application deadline. Notice to Applicants: Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant's application, records, recommendations, and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information. If you choose not to have this information become a public record, you must make such a request in writing to the Employee Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law

Service Dispatcher - Power Systems Division Brookfield, WI At Wolter, we're more than just a company-we're a team dedicated to excellence, innovation, and customer success. We're looking for a Service Dispatcher to join our Power Systems Division , ensuring field technicians are efficiently assigned, response times are optimized, and customers receive top-tier service. If you're highly organized, detail-oriented, and thrive in a fast-paced environment, this is the perfect opportunity for you! Why Wolter? Competitive Compensation - We recognize and reward your expertise. Career Advancement - Clear paths for growth and professional development. Continuous Learning - Ongoing training and tuition reimbursement. Comprehensive Benefits Package: Medical, dental, and vision insurance Pet insurance - Because we care about your furry friends too Life insurance and 401(k) with company match Generous Paid Time Off (PTO) and 8 paid holidays Key Responsibilities: Monitor service calls and ensure all jobs are assigned and completed on schedule. Respond to customer calls and coordinate with field technicians. Communicate schedule updates and changes to customers as needed. Work closely with the Parts Department to manage orders and schedule return visits. Issue repair orders for new jobs and scheduled maintenance. Review open job statuses daily to ensure timely completion and closure. Assist field technicians with non-technical questions or concerns. Support the SM Coordinator in scheduling service maintenance and maintaining accurate records. What We're Looking For: Strong organizational and multitasking skills. Excellent communication and customer service abilities. Proficiency with computers and scheduling systems. A positive attitude and commitment to Wolter's mission and values . Join a company where your contributions matter, teamwork is valued, and your career can grow. Apply today and become part of Wolter's success! We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen results. Learn more about us at ****************** Our mission is to move, store, and power the world more efficiently. You're part of a team that is connected like family and committed to making an impact.

Perform a variety of routine clerical, administrative, and technical work in receiving and dispatching routine and emergency information. Keeping official records and assisting in the administration of the standard operating policies and procedures of the dispatch center. Examples of Duties / Knowledge & Skills Dispatch police and other response vehicles for emergency and non-emergency responses; broadcast nature, location, and time of incident. Contact all required personnel and other local concerns such as the fire department in the event of an emergency situation. Insure the presence of reserve units by contacting personnel designated for on-call and relay information as required. Utilizing the department's computer aided dispatch (CAD), the dispatcher must maintain logs on radio, telephone and computer communications; location of personnel and equipment; in the event of an emergency situation: maintain on-going contact with the responding personnel and keep them informed of all incoming pertinent information; keeps track of various information such as traffic lights out, streets closed, etc., and keeps emergency personnel informed. Maintains accountability of all officers at all times, for their safety and safety of others. Notifies supervisory personnel of any emergency situation or condition which would require the reassignment of additional officers needed to provide for the public safety (i.e., notifies the shift commander of any major incident or natural disaster) Disseminates motor vehicle, driver license, criminal record information, and monitors TTY's forwarding information to officers as necessary. Monitor telephone (including 911 lines) and radio console (multiple radio channels) in the communications center, answering all incoming calls and ascertain nature of call gathering all necessary information to formulate an appropriate police or fire response. Verify and update Criminal Information Bureau (CIB) files when additional information is received regarding a wanted person; checks with originating agency or our file to verify that the warrant/commitment is still valid prior to confirming same with arresting officer/agency. Inputs data to standard office and department forms, both manual and automated; makes simple postings to various reports; compiles and tabulates data. Maintains dispatch documents and records. Assist citizens who come into the station who wish to make a complaint, pay a ticket, speak with an officer, and obtain open records or for other reasons by asking perceptive questions and treating them with professionalism and courtesy. Other Duties and Responsibilities Process monies for fines, sale of licenses and permits, balances the cash register and forwards deposit to the village treasurer. Monitor all security cameras, door alarms and garage doors for building security. Assist in the training of new hires. Monitor all weather warning systems and 911 phone system. Maintain communications bureau work area and equipment in clean and working condition. Perform other duties as assigned by supervisor. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Minimum qualifications & Requirements Education/Experience: Any combination equivalent to education and experience that provides the required skills, knowledge and abilities is qualifying. Typical qualifications would be equivalent to possession of a high school diploma or GED. Must be at least 18 years old. Other Qualifications: Ability to report to work on time. Ability to be available for work. Ability to maintain confidentiality of information. Ability to adjust to change in the organization. Supplemental information Skills, Knowledge and Abilities: Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and policy & procedure manuals. Ability to write routine correspondence and reports; to apply common sense understanding in carrying out instructions furnished in written, oral, or diagram form. Must be able to add, subtract, multiply and divide two digit numbers and perform those functions using American currency. Ability to answer multiple incoming emergency and non-emergency calls both via telephones or radio and formulate appropriate police/fire response. Knowledge acquired on the job and must be retained and kept most current; not limited to Federal Communications regulations governing law enforcement, knowledge of policies, practices and techniques of law enforcement communications; working knowledge of State laws, village ordinances and other laws/rules pertinent to law enforcement; general working knowledge of computers and basic programs such as Windows, Word, Excel and knowledge of office practice and procedures. Must have the skill to function in a sustained stressful environment; while maintaining an effective working relationship with staff members; and a professional, courteous manner with the general public. Ability to monitor several conversations at the same time and retain key information relative to the conversations; ability to research and obtain pertinent information through various resources; perform responsible dispatching/clerical work requiring independent judgment with speed and accuracy; learning, interpreting and applying organizational policies, rules and laws and taking responsibility for the work product. Must be able to use the computerized telephone system. Must have proficient ability in data entry and typing reports. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and or move up to 20 pounds. Specific vision abilities required by this job include close, distance, color and peripheral vision. Licenses/Certifications: Certification of the State TIME system must be continuous during employment. Possess a valid WI driver license. Any other minimum standards set by WI Department of Justice, Division of Training and Standards as applicable to Emergency Service Dispatchers.

Job Details 1740 COFRIN DR - GREEN BAY, WI $20.00 HourlyDescription MISSION: Managing effective and productive Field Service Technicians daily route and ensure customer satisfaction with every engagement. This will be accomplished by utilizing your zone geography knowledge, dispatching priorities, and other resources. JOB SUMMARY: Partner with and dispatch field service technicians to resolve customers' service issues as quickly as possible. Create service work orders and dispatch/schedule field service technicians to service equipment and resolve issues on site. Following the company dispatch priority policy and strong communication skills are paramount to the success of the entire service organization. Provide backup support for all territories as needed. Please note: This position requires you to work weekends, and have 2 days off during the week DUTIES / RESPONSIBILITIES: Backup territories of absent Dispatchers when assigned, if all Dispatchers are present then the Float Dispatcher's focus is to be directed towards alert monitoring and call creation. Cover weekend shifts with two days off during work week Create service work orders and dispatch/schedule technicians to service equipment and resolve issues on site. Attend company provided training classes as required. Promptly handle incoming ticket requests and emails to service issues, internally and externally. Identify and recommend efficiency improvements. Operate as a team player, establish and maintain good communication with assigned technicians. Provide coverage for other regions when needed. Perform other related duties as assigned. Monitor all ATMs and other equipment for service outages using propriety software (SEMS and Portals). Attempt to resolve equipment malfunctions remotely by troubleshooting with software (Moniview). REQUIREMENTS: (Education, Experience, Skills, Abilities) High School Degree / GED, Associate's Degree preferred 1+ year experience in a professional position, previous call center experience a plus. Ability to work non-standard shift/hours which include nights and weekends. Proficient with Microsoft Office Suite or relevant systems. Operate within the corporate policy guidelines and business practices. Results oriented and demonstrated strong sense of urgency. Excellent communication skills, written/verbal with internal and external contacts. Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver. Ability to adapt to change in the workplace or assignment of duties. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by Team Members to successfully perform the essential functions of the job. While performing the duties of this job, the Team Member is regularly required to talk and hear. Required to frequently sit, stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The Team Member is occasionally required to lift and/or move 10 pounds, sit; stoop, bend and kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines, etc. This is a full-time position. Hours of work are 8:00 am to 5:00 pm, occasional overtime required. Weekends are required with two days off during week as decided by employee and management. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member for this job. Duties, responsibilities and activities may change at any time with or without notice. Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Explore. Thrive. Belong. Jefferson County is the Heart of the Heartland. We offer the best of Wisconsin living with safe, family oriented, vibrant business and civic communities surrounded by picturesque farmland. Jefferson County is proud of our small-town living options and easy access to major urban centers. ABOUT THE JEFFERSON COUNTY SHERRIFF'S OFFICE Jefferson County Sheriff's Office promotes a criminal justice system that balances the protection of life, liberty, and property of the community with the rights and privileges of the individual, and to make choices that are consistent with the pursuit to fashion a credible, professional law enforcement agency, engraving the mark of excellence upon all acts and decision. Position Summary WHAT YOU WILL DO As a Communications Operator you will receive emergency and non-emergency calls, prioritize situation, advise callers, and dispatch assistance. We are looking to fill several full-time and part-time positions. Experience is preferred for the part time positions. We operate on a 24/7 365-day schedule. Communication Operators work: 5 days on, 2 days off 5 days on, 3 days off We run 3 shifts every day: 1st shift: 7am 3pm 2nd shift: 3pm-11pm 3rd shift: 11pm-7am Some weekend/holiday shifts are required. SOME ESSENTIAL RESPONSIBILITIES You will be successful in this role by completing the following tasks and responsibilities: * Ability to multi-task and work in a team environment * Receives, assesses, and act on 9-1-1 and non-emergency calls. * Dispatches and communicates with law enforcement, fire, emergency medical services, and other necessary agencies using multi-line telephone and multi-channel radio systems. * Documents all requests for service in a computer aided dispatch (CAD) system. * Interprets incoming messages from state and nationwide linked computer system and acts. * Updates records in local, state and nationwide databases as required. * Accesses local and state database systems, in-house records and works with other agencies to verify and/or provide information as requested by law enforcement. * Responds to court notifications and processes requests. * Manages digital audio recording system and maintains reference library of recordings. * Tests radio, paging and outdoor warning sirens. Salary Information $24.06 - $30.57/ hour based on candidate's training qualifications and job-related years of experience. Jefferson County offers an excellent, comprehensive benefits package. Benefit Highlights if Full Time *Paid vacation* *Health insurance* *Health insurance opt Out Plan * *Dental & Vision insurance* * Life insurance* *Wisconsin Retirement System* *Health Savings Account * *Deferred Compensation Program* *Group Life insurance * Employees at Jefferson County Value *Competitive Pay* *Excellent Benefits* *Great Coworkers* *Flexibility* * *Advancement & Opportunity* * Family Feel* Job Details Background check required. Qualifications Requirements: * High School Diploma or equivalent. * One-year work experience. * Or equivalent combination of education and experience. Preferred Requirements: * One to two years of experience dispatching with a Law Enforcement agency, relevant training / or associates degree, or equivalent combination of education and experience. How To Apply For a full job description and link to apply online, please visit the County's web site at jeffersoncountywi.gov. Interested applicants should submit a cover letter and resume in addition to the online Jefferson County application. Jefferson County is an Equal Opportunity Employer Deadline to Apply Applications will be accepted until position is filled.

Job Details Kaukauna - Kaukauna, WI Part TimeDescription The primary goal of the dispatcher is to receive information from a variety of sources and to provide that information to drivers in a timely and efficient manner. The dispatcher performs a variety of duties including typing, filing, answering phones, receiving and communicating information, and performing other technical and administrative functions in an office setting. Essential Job Functions Dispatch school bus and transit routes making driver substitutions as needed. Accurately record substitute drivers for payroll and bonus purposes. Assure that substitute drivers are fully instructed on routes, including maps and all necessary route information. Dispatch school bus charter trips. Be sure each trip is dispatched and assigned proper buses and drivers. Learn and effectively utilize the computer software systems (i.e. BusHive, Transfinder, Transportant, Paycom, etc.). Acquire and maintain CDL license with S and P endorsements. Drive bus as needed. Follow Kobussen Buses Ltd. safety and operational rules and procedures. Assist in supervising the cleaners and the cleanliness of the buses. Communicate regularly with mechanics and shop staff. Stay apprised of the status of vehicles. Assist the sales staff in the proactive booking of all school bus charters. Treat all drivers with respect and fairness. Work closely with the Safety Director to acquire and retain drivers. Assist the Safety Director with investigations of unsafe situations and/or accidents. Acquire and maintain a good relationship with the public and the schools. Remain polite on the phone and ask for assistance in difficult matters. Make no statements that will directly or indirectly conflict with Kobussen Buses Ltd. policies. Assist with the preparation of timely articles for the newsletter. Be a team player and make contributions to achieve business objectives. Work with HR to make sure all payroll functions are done accurately and timely. Qualifications The dispatcher position requires the ability to think quickly and make good decisions under pressure. This position also requires an above average level of patience and a sincere desire to work with the public. Education and/or Experience High School Diploma or equivalent Experience in customer service and positive public relations Experience with Microsoft Windows operating system Knowledge, Skills, & Abilities: Knowledge of Microsoft Windows and Microsoft Office software products Excellent telephone and two-way radio communication skills Excellent customer service skills Ability to obtain and maintain a CDL license with S & P endorsements Ability to read and interpret documents Ability to speak effectively with management as well as internal and external customers Ability to learn software programs quickly Above average proficiency in math skills Ability to perform drivers' duties when needed Ability to stoop, kneel, crouch, reach, and walk onto and off of buses Ability to lift up to 25 pounds Ability to maintain a strong attendance and punctuality record Possess a functional knowledge of the demographics of the service area Kobussen Buses Ltd is an equal opportunity employer and does not discriminate based on protected characteristics including, but not limited to, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Replies within 24 hours Benefits: 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance About TeamLogic IT TeamLogic IT is a national provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that assure high availability, security, and flexibility for their IT infrastructure. With more than 300 locations across North America and more than 1,500 technicians, thousands of businesses consider us their trusted technology advisor. We fill a void in the marketplace because we understand business and technology and can help our clients leverage technology to their advantage. Our philosophy is simple - we work with you the way we'd want someone to work with us. TeamLogic IT has received a number of awards and recognitions in the franchise and managed services industries, and we're proud of our reputation for exceptional customer service. Ready to join a leading MSP? Contact TeamLogic IT. Overview The Service Desk Dispatcher plays a crucial role in ensuring that client service requests are handled efficiently and effectively. As the first point of contact for incoming support tickets, the Dispatcher is responsible for prioritizing, assigning, and scheduling technical resources to address client needs. The role requires strong organizational skills, excellent communication, and a customer-focused approach to ensure timely resolution of IT support issues. This role is ideal for candidates with experience in IT service coordination, dispatching, or customer service within a Managed Service Provider (MSP) environment. Responsibilities Service Request & Dispatch Management Serve as the primary point of contact for all client service requests. Gather detailed information from clients to classify tickets as incidents or service requests and assign appropriate priority levels. Assign, schedule, and dispatch tickets to engineers based on urgency, technical complexity, and contractual service level agreements (SLAs). Continuously monitor open service requests, ensuring prompt follow-ups and resolution. Escalate service requests that cannot be scheduled within agreed service levels. Resource Coordination Schedule and manage internal and field technical resources using Autotask PSA. Balance workloads across the engineering team by optimizing schedules and adjusting assignments as needed. Track technician availability and ensure proper allocation of resources. Support onsite service work by coordinating and scheduling customer appointments[KG3] [PR4] . Client Communication & Customer Service Keep clients informed of ticket progress, status changes, and expected resolution timelines. Ensure quick turnaround of service requests while maintaining excellent customer service. Address and escalate customer concerns appropriately to ensure resolution. Improve client service perception and satisfaction through proactive communication and follow-ups. Service Desk Operations & Reporting Ensure accurate logging of all service requests in the ticketing system. Monitor and ensure engineers enter time and documentation accurately in Autotask PSA. Generate and distribute service level performance reports to management.[KG5] Maintain accurate records of service requests, dispatch activities, and resolution statuses. Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

Job Details Milwaukee, WI Full TimeDescription This position is responsible for receiving calls, dispatching appropriate individuals, and performing related tasks. TYPICAL CLASS ESSENTIAL DUTIES: (These duties are a representative sample; position assignments may vary.) 1. Receives public safety, maintenance, elevator entrapment, and other calls and dispatches appropriate staff. 2. Monitors surveillance and/or alarm systems and requests staff to set alarms, respond to emergencies, and perform related tasks as needed. 3. Prepares work orders for building maintenance needs. 4. Enters parking citations, activity sheets, work reports, call logs, and other materials into appropriate databases. 5. Maintains and files records and logs of calls received. 6. Performs other duties of a similar nature or level. Qualifications TRAINING AND EXPERIENCE (positions in this class typically require): High School Diploma or equivalent (G.E.D.); 0-2 years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. LICENSING REQUIREMENTS (positions in this class typically require): • None KNOWLEDGE (position requirements at entry): • Customer service principles; • Geographic layout of housing authority property; • Related alarm systems; • Computers and related software applications; • Recordkeeping principles. SKILLS (position requirements at entry): • Providing customer service; • Operating multi-line phone systems; • Maintaining records and logs; • Preparing work orders; • Data entry; • Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information and to receive work direction. PHYSICAL REQUIREMENTS: Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally. NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

As part of the Outagamie County Sheriff's Office the Telecommunicator is involved in all aspects of public safety in Outagamie County. Our mission is to work in partnership with our community and other public service agencies to protect and serve the citizens of Outagamie County. Our Communications Center is a fast-moving dynamic team where success is defined by public and responder safety. If you're passionate about public safety and helping those in emergencies, we need dedicated professionals to join us and make an impact in our community. A current employee stated, when asked, "What makes Outagamie County and your department stand out as an employer? What makes Outagamie County and the communication center stand out as an employer is its strong leaders, positive culture, and meaningful work. Our new director Kati Stahmann along with Sheriff Kriewaldt are strong leaders who are always receptible to any comments, questions, or concerns. Our motto in the communication center is to always be kind and instill a positive work environment. Every day we go home knowing we helped someone no matter how big or small!" Watch this link as our new 911 Center opens in February 2025! *************************************************************************************************************** This is a full-time position that works a 49-day schedule rotation. 5 on 3 off, 5 on 3 off, 5 on 3 off, 5 on 4 off, 4 on 4 off, 4 on 4 off in perpetuity. Weekends and holidays are required. Shifts are 10 hours long. They are: 04:00-14:00, 08:00-18:00, 13:00-23:00, 18:00-04:00, 22:00-08:00. Shifts are picked once a year. Every October Telecommunicators submit their preferred shift(s) and management assigns the shifts based on seniority. After the shift is assigned the Telecommunicator works their assigned shift for the following calendar year from January 1st until December 31st. Outagamie County cannot guarantee a particular shift for any Telecommunicator or applicant. Outagamie County offers a comprehensive benefits package. To learn more today please visit: ******************************************************************** The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. * Answers 911 emergency phone calls, dispatching appropriate police, fire, medical, or other emergency units. * Answers non-emergency calls, providing information to caller. * Accesses computerized information, retrieving and analyzing data and providing to staff. * Maintains radio contact with law enforcement, fire, and ambulance units within Outagamie County. * Operates the Time System and personal computer in a proficient manner to obtain driver information, vehicle registration, warrants, etc.; properly interprets records; provides information to officers. * Monitors alarm and weather systems, dispatching staff accordingly. * Provides Emergency Medical Dispatch service to callers until emergency units arrive. * Maintains and updates records, including all components of the 911 database. * Reports necessary maintenance and operational needs to appropriate personnel, following department guidelines. * Maintains regular and predictable attendance, works overtime/extra hours as required. * High school diploma or GED equivalent. * Valid Wisconsin driver's license. * Telecommunicator Certification course desired. * Law, Fire, or EMS background desired. * Any combination of education or experience that provide knowledge, skills, and abilities to perform duties. * Knowledge of computer software applications. * Ability to maintain composure and exercise good judgment in emergency situations. * Demonstrated reliability in attendance and flexibility to work hours. * Ability to work semi independently and make sound decisions using good judgment. * Ability to type accurately. * Ability to multi task in a fast paced environment. * Knowledge of geographical area of Outagamie County and Fox Cities. * This position is very rewarding if you have the desire to help those in your community and those that serve your community. There are overtime requirements associated with this position as we cover around the clock 24/7.

Job Details GREEN BAY, WI $20.00 HourlyDescription MISSION: Managing effective and productive Field Service Technicians daily route and ensure customer satisfaction with every engagement. This will be accomplished by utilizing your zone geography knowledge, dispatching priorities, and other resources. JOB SUMMARY: Partner with and dispatch field service technicians to resolve customers' service issues as quickly as possible. Create service work orders and dispatch/schedule field service technicians to service equipment and resolve issues on site. Following the company dispatch priority policy and strong communication skills are paramount to the success of the entire service organization. Provide backup support for all territories as needed. Please note: This position requires you to work weekends, and have 2 days off during the week DUTIES / RESPONSIBILITIES: Backup territories of absent Dispatchers when assigned, if all Dispatchers are present then the Float Dispatcher's focus is to be directed towards alert monitoring and call creation. Cover weekend shifts with two days off during work week Create service work orders and dispatch/schedule technicians to service equipment and resolve issues on site. Attend company provided training classes as required. Promptly handle incoming ticket requests and emails to service issues, internally and externally. Identify and recommend efficiency improvements. Operate as a team player, establish and maintain good communication with assigned technicians. Provide coverage for other regions when needed. Perform other related duties as assigned. Monitor all ATMs and other equipment for service outages using propriety software (SEMS and Portals). Attempt to resolve equipment malfunctions remotely by troubleshooting with software (Moniview). REQUIREMENTS: (Education, Experience, Skills, Abilities) High School Degree / GED, Associate's Degree preferred 1+ year experience in a professional position, previous call center experience a plus. Ability to work non-standard shift/hours which include nights and weekends. Proficient with Microsoft Office Suite or relevant systems. Operate within the corporate policy guidelines and business practices. Results oriented and demonstrated strong sense of urgency. Excellent communication skills, written/verbal with internal and external contacts. Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver. Ability to adapt to change in the workplace or assignment of duties. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by Team Members to successfully perform the essential functions of the job. While performing the duties of this job, the Team Member is regularly required to talk and hear. Required to frequently sit, stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The Team Member is occasionally required to lift and/or move 10 pounds, sit; stoop, bend and kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines, etc. This is a full-time position. Hours of work are 8:00 am to 5:00 pm, occasional overtime required. Weekends are required with two days off during week as decided by employee and management. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member for this job. Duties, responsibilities and activities may change at any time with or without notice. Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.