Dispatcher Jobs in Utah

- 37 Jobs
  • Reserve Dispatcher

    Summit County 3.6company rating

    Dispatcher Job In Park City, UT

    Summit County is seeking dedicated and skilled individuals to join our team as Reserve Dispatchers. This position is crucial in maintaining the safety and efficiency of our community's emergency response system. As a Reserve Dispatcher, you will play a vital role in ensuring that emergency and non-emergency calls are handled promptly and effectively, coordinating with various emergency services to provide the best possible outcomes for our residents. Open until filled. Applications reviewed as submitted. Salary Range: $25.27 - $39.78/hourly Minimum Qualifications: Lateral: Minimum 12 months of previous full-time public safety dispatch experience within one year prior to starting as a reserve dispatcher. Has successfully completed a public safety dispatch training program with their previous/current full-time Dispatch Center employer. Departed from full-time public safety dispatch employment in good standing, or still works full-time in good standing with another public safety Dispatch Center. Must have current certifications in EMD and Utah POST for dispatchers. Must be willing to work a minimum of 28 hours a week consecutively until successfully released from training at Summit County Dispatch. Existing Summit County Dispatchers: Minimum 12 months of previous full-time public safety dispatch experience within one year prior to starting as a reserve dispatcher. Has successfully completed the Summit Dispatch training program at least 6 months prior. Departed from full-time Summit County Dispatch employment in good standing. Must have current certifications in EMD and Utah POST for Dispatchers. Successfully released from Summit County new employee probation period. We are a drug free workplace conducting drug testing. Summit County is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
    $25.3-39.8 hourly 29d ago
  • Emergency Medical Dispatcher I, II, or III

    City of St. George, Ut

    Dispatcher Job In Saint George, UT

    Police Department: Dispatch Salary $47,142.00 to $82,004.00 Per Year DOE Range ID #47: $47,142.00 Per Year Benefits Full City Benefits Package is ONLY open to applicants who 1. Are currently Utah POST Certified Emergency Medical Dispatchers or 2. Are currently certified to perform the functions of an Emergency Medical Dispatcher in a different state. Hiring processes will be initiated based upon application and/or interview scoring and open positions. Interview and testing dates will be arranged after the applications have been reviewed for eligibility. We will work with applicants to accommodate their scheduling needs and accommodate in-person and video interviews. For applicants who are certified in a different state that make the hiring list, limited pre-employment processes will begin based upon a conditional job offer. Please Note: Openings will be filled based upon score rankings established during the interview & testing process for this posting. General hiring order, across all hiring lists for Emergency Medical Dispatcher I, II, III (or equivalent) applicants will be based upon the applicants' availability to start work (taking into consideration the pre-employment screening processes an applicant has completed and/or needs to complete). Salary & Benefits Pay will be determined based upon experience and qualifications compared against current City of St. George Emergency Medical Dispatcher tenure and wages. Starting salary will be determined based on years of service and qualifications. Ranges as of December 2024: Emergency Medical Dispatcher I - Starting Salary: 47 ($47,142 - $70,712/year) Individuals hired in this position have the opportunity to progress up to $70,712/year, which is the maximum salary for this position as of December 2024. (EMD Level I is considered Dispatchers with a year of experience plus certifications) Emergency Medical Dispatcher II - Starting Salary: 49 ($49,528 - $74,282/year) Individuals hired in this position have the opportunity to progress up to $74,282/year, which is the maximum salary for this position as of December 2024. (EMD Level II is considered Dispatchers with a year and a half or more years of experience plus certifications) Emergency Medical Dispatcher III - Starting Salary: 53 ($54,670 - $82,004/year) Individuals hired in this position have the opportunity to progress up to $82,004/year, which is the maximum salary for this position as of December 2024. (EMD Level III is considered Dispatchers with three or more years of experience plus certifications) Benefits: Full City Benefits Package. The City of St. George covers 100% of the premiums for the High Deductible health plan for full-time employees and their qualified dependents. To find out more about our benefits package, please visit our website at careers.sgcity.org. Click here for more information Job Description OPEN TO CURRENTLY EMPLOYED 911 DISPATCHERS ONLY Position Summary Under the direction of the City of St. George Dispatch Shift Supervisor, uses radio, telephone, and computer systems to dispatch police, fire, medical, and other services to requesting agencies and the public; provides emergency medical information in response to medical emergencies; deals with sensitive and confidential information and is held accountable for the dissemination of that information; and provides information to the public on city ordinances and state and federal laws. Essential Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. The list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by positions in this class.) 1. Receives all non-emergency and Emergency 911 calls from all areas within Washington County, including medical, police, and fire emergencies. 2. Prioritizes emergency telephone calls based upon the severity of the information provided. Must be able to elicit the appropriate information from persons who are in a highly stressful and emotional state of mind and be able to calm and reassure callers to effectively determine the nature of the situation and bring it to a successful resolution. 3. Provides correct lifesaving instructions to persons located at the scene where lives are at stake until relieved by emergency medical personnel at the scene. 4. Correctly dispatches by radio, telephone, or pages the appropriate agency. Communicates with police officers in the field, using discretion, to dispatch appropriate or requested services and handles field officer's request for vehicle registration, driver license information, criminal histories, etc. using the state and national computer systems. 5. Receives initial complaints from citizens reporting criminal activity, determines if activity is an in progress call to ensure prompt response by field officers, and maintains communications with the complainant to provide up to date information to the responding units. 6. Tracks officer activity in the field, updating in real time using the Computer-Aided Dispatch (CAD) Computer System, and monitors officer's activities to provide safety and assistance if needed. 7. Enters, updates, maintains, and retrieves information in the Motorola Flex records management system that is essential to providing an effective and efficient public safety response to the community. 8. Receives and dispenses information on City, state, and private property impounds, repossessions, stolen, and recovered vehicles using the NCIC computer system. 9. Responds to citizen requests for information or refers the appropriate department or agency. 10. Receives initial information requests from the news media and refers to the proper department personnel to ensure release of timely and correct information. 11. Communicates effectively on the radio and/or telephone while entering data into the computer system. 12. Monitors radios for various public safety agencies and receives business, medical, and fire alarms and dispatches accordingly. 13. Maintains and updates various instruction books and manuals. 14. May be asked to train, mentor, and evaluate progress toward training goals for new Emergency Medical Dispatchers in coordination with and under the direction of the Dispatch Center Manager and/or Training Supervisor. 15. Operates standard office equipment, including photocopy, fax and other office equipment. 16. Maintains good working relations with the public and other public safety agencies. 17. Responds to other agencies and organizations soliciting information. 18. Performs other related duties as required. 19. Maintains Confidentiality. Minimum Qualifications Emergency Medical Dispatcher Level I Qualifications & Duties: * Assist with some aspects of dispatch training that include some console training and the progress toward new hire training goals, also acting as a mentor, or peer support system for a new Emergency Medical Dispatcher. * Act with tact and impartiality at all times. * Work rotating shifts, weekends, and holidays. * Type forty (40) words per minute (net). * Exhibit imagination, initiative and problem-solving capability in coping with a variety of law enforcement and medical situations. React to change productively. * Make decisions requiring immediate action. * Communicate clearly and concisely, both orally and in writing. * Read and write in English at a business level. * Exercise good judgment and maintain self-control during periods of extreme stress and be emotionally stable and free from overly aggressive behavior patterns or impulse problems. * Effectively communicate and relate to citizens, victims of crime, suspects, and co-workers. * Work in a paramilitary organization which relies on policies and procedures to govern the behavior of officers and civilian employees. * Maintain scores of 80% or higher on all National Academy of Medical Dispatcher (NAEMD) quality assurance checks to document compliance with NAEMD protocols. * Maintain a rating of proficient or higher on annual department evaluation. * Maintain efficiency in advanced Spillman records management and searching. Emergency Medical Dispatcher Level II Qualifications & Duties:: * All essential functions required of Emergency Medical Dispatcher Level I. * Work as a trainer for console training of recruits. Provide immediate assistance to recruits during training. Emergency Medical Dispatcher Level III Qualifications & Duties:: * All essential functions required of Emergency Medical Dispatcher Level I and II. * Act as the dispatcher in charge in the absence of a shift supervisor: o Responsible for activities and performance of that shift. o Responsible for making notification to administration of any critical or unusual incident during the shift. o Manages in-progress calls. Assists and instructs other dispatchers during serious or unusual incidents. Typical Physical/Mental Demands/Working Conditions Sits at assigned station for long periods with limited standing and walking. A small percentage of time may be spent lifting or carrying weights up to 20 pounds. Close working conditions and periodic loud noise level. Works within an organization structured on a military model, i.e., uniforms, chain of command, grooming standards, etc. Works shifts with rotating schedules, weekends, and holidays. Constant exposure to stress caused by fluctuating workloads, shift changes, rotating assignments, and dealing with people under crisis situations. Knowledge, Skills, and Abilities Knowledge of: * Departmental policies and procedures. * Emergency medical dispatch procedures and ability to give correct lifesaving instructions to persons. * A variety of policies and procedures that apply to various emergency and non-emergency situations and the ability to distinguish between them. * Jurisdictions and boundaries applicable to the various agencies to ensure proper and timely notification. * 700mhz radio system and the ability to console patch radio channels. * Completion of training and proficiency on the state and national computer systems. Ability to: * Assist with some aspects of dispatch training that include some console training and the progress toward new hire training goals, also acting as a mentor, or peer support system for a new Emergency Medical Dispatcher. * Act with tact and impartiality at all times. * Work rotating shifts, weekends, and holidays. * Type forty (40) words per minute (net). * Exhibit imagination, initiative and problem solving capability in coping with a variety of law enforcement and medical situations. React to change productively. * Make decisions requiring immediate action. * Communicate clearly and concisely, both orally and in writing. * Read and write in English at a business level. * Exercise good judgment and maintain self-control during periods of extreme stress and be emotionally stable and free from overly aggressive behavior patterns or impulse problems. * Effectively communicate and relate to citizens, victims of crime, suspects, and co-workers. * Work in a paramilitary organization which relies on policies and procedures to govern the behavior of officers and civilian employees. * Maintain scores of 80% or higher on all National Academy of Medical Dispatcher (NAEMD) quality assurance checks to document compliance with NAEMD protocols. * Maintain a rating of proficient or higher on annual department evaluation. * Maintain efficiency in advanced Spillman records management and searching. * Work as a trainer for console training for recruits. Provide immediate assistance to recruits during training. * Establish and maintain effective working relations with elected officials, department heads, coworkers, officials and employees of other jurisdictions, and the general public. To Apply Submit a completed City of St. George Employment Application online at careers.sgcity.org. Applications are reviewed on an ongoing basis. This Position is open until filled. Refer questions to Human Resources at ************. Pre-employment drug screening and criminal background screen are required. The City of St. George is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, color, national origin, age, disability or genetic information. We make reasonable efforts to provide reasonable accommodation to disabled candidates. Apply Online
    $54.7k-82k yearly 52d ago
  • (SIT Direct Hire) Adv: Public Safety

    Vail Resorts 4.0company rating

    Dispatcher Job In Salt Lake City, UT

    Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until March 15th or until the positions are filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: The Public Safety Officer will provide property owners, guests, day visitors, contractors and employees with an exceptional guest service experience and greet all guests in a friendly, inviting and welcoming manner on a daily basis both in the village plaza and at individual residences. Respond to alarms and emergencies. Know and enforce all Beaver Creek rules, regulations and covenants for owners and guests staying in or visiting Beaver Creek. Problem solving and sound decision making based on knowledge of the guidelines and procedures of Beaver Creek. Documentation of all that is done on your shift in a clear and concise manner. Working scheduled shifts (48 hours) and covering shifts at all hours, including overnight and holidays. Job Specifications: Expected Pay Range $20.00 - $21.35 Job Responsibilities: The primary duties for the Security Public Safety Officer include but are not limited to: Interacting with property-owners, guests, and employees Assisting guests, residents, and employees of Beaver Creek with vehicle pull-outs, jump-starts, vehicle-unlocks, intrusion alarms and motor vehicle accidents Consistently providing a very high level of customer service General resort safety EMS response Enacting general emergency procedures Making critical or difficult decisions in urgent situations and/or with limited information Coordinating response and responding to medical emergencies with the local EMS provider Using and Directing use of resort and county radio systems Familiarity of emergency and law enforcement services Notifying appropriate public service partners Adapting to wide variety of dynamic situations Managing and resolving tier-two (transferred from other departments) customer service issues Enforcing all Beaver Creek road, animal and property regulations Ensuring the proper and lawful use of all Vail Resorts properties Responsibility for bank deposits Traffic control and pedestrian safety on roadways within the resort and coming into the resort Detecting, mitigating and/or reporting any safety problems or misuse of company property Investigating incidents Writing and filing reports Developing and conducting shift training Regularly and consistently attending meetings and trainings during the work day Occasionally attending meetings and trainings outside of the regular work week Additional duties may include but are not limited to: inspecting AEDs, managing and/or making keys, restocking first aid kits, updating locks and keys and more Other duties as assigned The expected pay range is 25.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 501286 Reference Date: 06/03/2024 Job Code Function: Security
    $20-21.4 hourly 60d+ ago
  • Dispatcher

    All Pro Security 4.1company rating

    Dispatcher Job In Lehi, UT

    Job Title: Dispatcher Employment Type: Part-Time About Us All Pro Security has earned a reputation as one of Utah's leading security companies, recognized as Best of State for Security Services from 2022-2024 and listed on the Inc 5000 as one of the fastest-growing companies in the U.S. Our mission is to protect our clients and their property while offering our team members a supportive environment and promising career paths. Whether you are new to security or looking to advance, APS provides you with the tools and opportunities to succeed. Why Join All Pro Security? At APS, we believe that our team is our greatest asset. We offer: * Competitive Pay: Dispatch Position starts at $18/hour. * Comprehensive Benefits: * All employees are eligible for Paid Time Off * If full-time, we provide Medical, Dental, Vision, Life Insurance, and a 401K with employer match. * Career Growth: APS is committed to promoting from within, with opportunities for advancement as we continue to grow. Your Role This role demands reliability, professionalism, and strong situational awareness to uphold the integrity of the security team at this critical location. As a Dispatcher, you will: * Respond to all phone calls from security guards and clients. * Dispatchers will be responding to text messages from security guards and clients. * Guards will be monitoring security cameras. * Respond promptly to all of the above while working as a team. * Provide exceptional customer service and maintain professionalism in all interactions. * Write detailed incident reports and stay familiar with our reporting systems. What We're Looking For To qualify as a Dispatcher, candidates must: * Be at least 18 years old. * Type a minimum of 40wpm. * Pass a background check. * Have strong communication skills (written and verbal) and the ability to remain calm under pressure.. * Great observation and attention to detail. * Must be willing to work both independently or as part of a team, with a high degree of reliability and integrity. Ready to Take the Next Step? If you're looking for a rewarding career with room to grow, we want to hear from you. Apply today and start your journey with All Pro Security, where your contributions matter, and your career can thrive.
    $18 hourly 28d ago
  • District Dispatcher

    Jobs for Humanity

    Dispatcher Job In Salt Lake City, UT

    Company DescriptionJobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Safelite Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The Dispatcher serves as the primary liaison between customers, technicians, and local market teams to schedule, route, and track work orders. The Dispatcher supports all district retail locations. What you will do 1. Teamwork: • Promote a positive work environment that encourages innovation and problem-solving to support District/Store Partners. • Collaborate with cross-functional teams, including Store Manager, Assistant Manager and District Manager to deliver business goals. 2. Routing/Same day: • Build and plan routes matching Technician and Repair Specialist skill level with the appropriate quantity of jobs and difficulty level. • Execute on delivering the most efficient Route planning to maximize technician productivity. • Execute on same day routes (day of routing) needs, including responding to Technician and Repair Specialist call offs, customer cancelations, SLAs, same day add-ons, wrong/damaged/missing parts, and ETA calls. Manage "day of" weather impact, including confirming cover, moving in-shop, rescheduling orders, etc. • Track progress of mobile Technician and Repair Specialist job status and follow-up using MDM and TechPulse. • Maintain familiarity with geography of district (i.e. location of streets, subdivisions, businesses, etc.) and provide accurate directions for Technicians and Repair Specialists when needed. • Ensure proper information is on routing manifest and work orders before Technicians and Repair Specialists leave the facility. 3. Strategic Planning: • Collaborate with Workforce & Capacity Managers and Capacity Leads to provide recommendations and insights to support District/Store Capacity. Performs other duties as assigned Complies with all policies and standards Education Qualifications High School GED or equivalent Required Experience Qualifications 1-3 years customer service and Dispatch experience Preferred Skills and Abilities Regular and reliable attendance • Physical requirements include, but not limited to, the following: Ability to work at a physical retail location within the region o Ability to maintain a professional appearance, adhering to company dress code policies Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --
    $29k-38k yearly est. 5d ago
  • District Dispatcher

    Safelite Fulfilment

    Dispatcher Job In Salt Lake City, UT

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The Dispatcher serves as the primary liaison between customers, technicians, and local market teams to schedule, route, and track work orders. The Dispatcher supports all district retail locations. What you will do 1. Teamwork: • Promote a positive work environment that encourages innovation and problem-solving to support District/Store Partners. • Collaborate with cross-functional teams, including Store Manager, Assistant Manager and District Manager to deliver business goals. 2. Routing/Same day: • Build and plan routes matching Technician and Repair Specialist skill level with the appropriate quantity of jobs and difficulty level. • Execute on delivering the most efficient Route planning to maximize technician productivity. • Execute on same day routes (day of routing) needs, including responding to Technician and Repair Specialist call offs, customer cancelations, SLAs, same day add-ons, wrong/damaged/missing parts, and ETA calls. Manage "day of" weather impact, including confirming cover, moving in-shop, rescheduling orders, etc. • Track progress of mobile Technician and Repair Specialist job status and follow-up using MDM and TechPulse. • Maintain familiarity with geography of district (i.e. location of streets, subdivisions, businesses, etc.) and provide accurate directions for Technicians and Repair Specialists when needed. • Ensure proper information is on routing manifest and work orders before Technicians and Repair Specialists leave the facility. 3. Strategic Planning: • Collaborate with Workforce & Capacity Managers and Capacity Leads to provide recommendations and insights to support District/Store Capacity. Performs other duties as assigned Complies with all policies and standards Education Qualifications High School GED or equivalent Required Experience Qualifications 1-3 years customer service and Dispatch experience Preferred Skills and Abilities Regular and reliable attendance • Physical requirements include, but not limited to, the following: Ability to work at a physical retail location within the region o Ability to maintain a professional appearance, adhering to company dress code policies Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --
    $29k-38k yearly est. 5d ago
  • Dispatcher

    University of Utah Employment Site

    Dispatcher Job In Salt Lake City, UT

    Provides dispatch services for assigned department. Uses a multi-line telephone system to receive and relay information to appropriate units. Creates and logs incident reports. Responsibilities Answers incoming telephone calls on a multi-line telephone system. Disseminates all pertinent information to appropriate persons via telephone or two-way radio to facilitate the transmission of information and/or answer questions. Contacts external agencies such as paramedic, fire, ambulance, animal control and police services to handle critical incidents. Assists public via telephone and in-person to assess situations and problems. Determines appropriate response and relays accurate information to appropriate units for response. Prioritizes incident reports and maintains an accurate log to meet Federal, State and University requirements. Inputs and retrieves pertinent information from a computerized database to assist University staff and the general public. Utilizes and complies with proper security and radio procedures. May be required to work closely with other dispatch centers. Patrols parking lots, which involves checking for proper permits and issuing citations for improper parking. Assists in providing motorist services to the University community and the public such as starting cars, directing people to available parking and specific buildings on campus. Assists visitors and registered users of the campus parking system in understanding regulations and the availability of parking in different areas of the campus. Processes copies of issued citations and completes forms related to work performed during shift. Directs traffic in parking lots during special events such as football, basketball, entertainment events, theatrical productions, or University wide events (commencement). Impounds vehicles parked in tow-away zones or that involve excessive citations in accordance with departmental procedures. Problem Solving Dispatchers are responsible for questioning callers to obtain sufficient information to notify responsible parties in emergency situations and to conduct confidential information searches as requested. Problems encountered by the incumbent include the ability to maintain a proper sense of priorities when confronted by multiple calls and the ability to think clearly in emergency situations. Crisis situations may involve people who are distressed and difficult to understand or who have trouble relating information. Dispatchers must obtain sufficient information under these stressful circumstances to quickly and effectively evaluate the situation and then pass along the information to the appropriate parties for resolution. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Minimum Qualifications Six months related experience or equivalency (one year of education can be substituted for two years of related work experience); the ability to speak concisely and distinctly; demonstrated ability to handle multiple tasks and work under stressful conditions; previous computer experience; and demonstrated human relations and effective communication skills required. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
    $29k-38k yearly est. 17d ago
  • Communications Operator (Full-Time) - Waldorf Astoria Park City

    Hilton Worldwide 4.5company rating

    Dispatcher Job In Park City, UT

    Waldorf Astoria is looking for a Communications Operator to join the Guest Services Team in Park City! This is an onsite position. With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal pool restaurant, and in-room dining. * Classification: Full-Time * Shift: Various - must have a flexible schedule to work a range of shifts between the hours of 7:00am-11:00pm to include weekends and holidays. * Pay Rate: $18 per hour plus full time benefits The ideal candidate will have the following: * Passion and willingness to learn * Positive attitude and someone who makes our guests smile * Genuinely friendly and caring * Enjoys working as part of a team * Excellent grooming standards * Strong communication skills, both written and verbal If you are a customer service driven individual with a passion for the hospitality industry, this is the perfect position for you! Want to learn more? Hotel Website, Hotel Instagram, Facebook, YouTube Why join the Waldorf Astoria Park City? * Drastically discounted spa services * Work in an environment where creativity and authenticity is highly appreciated * Complimentary meals on duty * Worldwide travel perks - up to 30 nights at discounted rates over 6,000 properties in more than 100 countries and 50% Food & Beverage discounts * Industry leading benefits including best-in-class PTO, discounted health & welfare benefit plans, educational assistance, paid parental leave, retirement savings program, employee stock purchase plan, mental wellness support and more! * The world is yours- Your next role could be as a concierge or within a different department like Front Office, Accounts or Human Resources in over 100 different countries What will I be doing? As a Communications Operator, you are responsible delivering an excellent Guest and Team Member experience in accordance with the True Waldorf Service Standards. Specifically: * Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner * Provide information and demonstrate knowledge of all hotel facilities and services * Making room reservations while gathering key information about our guests. * Completing Reservations Quality checks to ensure a seamless process for our guests during check-in & check-out. * Answer guest questions via KIPSU text messaging system. * Monthly incentives in place for upselling rooms through our FPG program. #LI-LR2 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Access to your pay when you need it through DailyPay * Health insurance * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Go Hilton travel discount program * Best-in-Class Paid Time Off (PTO) * Supportive parental leave * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
    $18 hourly 22d ago
  • Dispatcher

    Any Hour Services

    Dispatcher Job In Orem, UT

    Any Hour Services is a residential service company specializing in plumbing, electric, heating, and air conditioning. We have been serving homes since 1961, and our business exists to help homeowners be comfortable and thrive. As a family-owned and operated business, we grow every year and are looking for full-time members to be a part of our team. We offer year-round, consistent work and advancement opportunities, as we value individual achievement and development. Position Overview: A dispatcher plays a vital role in coordinating and managing service calls for various home maintenance and repair departments, such as plumbing, HVAC or electrical services. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You'll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction. We are currently hiring for our afternoon and evening shifts between 11:00 AM and 8:00 PM, Monday-Friday. We offer: Health benefits, including medical, dental, vision, life insurance, and long- and short-term disability insurance. 401(k) retirement plan with company match. Weekly pay with incentives and bonuses. Holiday pay, vacation pay, and paid time off. Job Requirements: Pre-employment background check. Pre-employment drug screen. Valid driver's license or reliable transportation. There is room to grow for the right candidate. We look forward to hearing from you. Apply for more details!
    $29k-38k yearly est. 22d ago
  • Dispatcher

    Western Heating, Air & Plumbing

    Dispatcher Job In Orem, UT

    The Dispatcher is responsible for effectively and efficiently managing the assignment and follow up of technicians to jobs to maintain the highest levels of customer service while meeting or exceeding company objectives. Responsibilities Understand the skills, strengths, and weaknesses of the field technicians to dispatch field technicians in relation to the job opportunity and ability of the technician. Provide all necessary information to field technicians. Dispatch only one call at a time Debrief each call before dispatching the technician. Update the tally sheet appropriately. Create a weekly written report to the Service Manager summarizing interaction with field technicians. Provide tally sheet report weekly to the Sales Manager. On a weekly basis review technicians' strength with Management. Organize On-Call schedule for technicians. Input leads into the computer system and relaying information to system specialist as needed. “Time Stamp” field technicians for dispatch, arrival and completed times in the computer system; verity time cards. Contact Customer prior to dispatch to ensure their presence and method of payment via phone or e-mail. Perform other duties as assigned. Schedule - M-F, 7:30 a.m. - 4:30 p.m. Rotating Saturdays Requirements Excellent interpersonal verbal communications skills with internal teams and customers. Good computer skills. Knowledge of common office applications such as MS Word, MS Excel. Experience with one or more dispatch systems. Demonstrated ability to multi-task in an intense, dynamic environment. Good interpersonal skills. Physical Demands To adequately perform the duties of this job the employee is regularly and routinely required to sit; stand, walk, stoop, kneel, use hands to finger, handle controls; hear, and talk. This job will require the employee to sit for long periods of time and use a computer keyboard. The employee frequently is required to reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds (review and modify this weight as appropriate). Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment is a fast-paced and intense. The noise level is usually moderate but will vary occasionally. The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.
    $29k-38k yearly est. 22d ago
  • Hospital Telecommunication Dispatcher

    University of Utah Health

    Dispatcher Job In Salt Lake City, UT

    As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA This position is responsible for providing emergency dispatch services for University of Utah Health facilities. The incumbent uses a multi-line telephone and computer system to receive and relay information to the appropriate units and emergency teams, then creates and logs incident reports. This position makes a difference for customers by maximizing efficiency by ensuring the accuracy of the information flow between different staff and departments. This position is responsible for acting as a liaison for both inpatients and staff to address non-medical requests for Support Services. This position is not responsible for providing care to patients. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. Responsibilities Disseminates all relevant information to the appropriate persons via page group, overhead paging, email, and telephone, and answers questions about emergencies. Locates and alerts the professional staff for trauma, cardiac arrests, and all other medical and non-medical emergency situations. Contacts campus police dispatch for assistance with specific hospital emergencies. Tests, documents and maintains reports of all medical and non-medical emergencies and group pages. Distributes monthly reports of incidents to the appropriate staff and committees. Keeps dispatch binder current with appropriate information. Monitors fire-alarm and code blue computer systems, monitors paging system alerts and AlertUS. Assists with data entry for the department, staff and paging information in Smart Console and Smart Web database. Updates on-call schedules in Smart Web, troubleshoots Smart Web issues for users, and provides Smart Web education to hospital staff. Acts as a liaison between Command Center and Telecommunications and assists Emergency Management with emergency communications when requested. Efficiently performs all duties of an Operator III. Responds to telephone calls, email and personnel requests for Real Estate Administration. Acts as a liaison for inpatient non-medical needs by responding to all requests on the patient help desk line and notifying appropriate teams for resolution. Acts as a liaison for staff by responding to requests with multiple support service departments, including entering work orders into the CMMS system. Knowledge / Skills / Abilities Ability to provide excellent customer service and a willingness to go above and beyond to meet the needs of the customer. Demonstrated excellence in verbal and written communications. Ability to verbalize empathy. Demonstrated excellent listening skills that enable appropriate responses to customer requests. Demonstrated computer literacy, including a working knowledge of Microsoft Office applications. Ability to type at least 40 WPM. Ability to assimilate data from various sources. Demonstrated knowledge and ability to apply the processes, activities, and tools associated with managing customer requests. Ability to maintain a professional demeanor and high productivity in stressful or difficult situations. Ability to prioritize and multi task in a fast paced environment. Ability to utilize Epic to assist patients when appropriate and understanding HIPAA regulations to ensure patient information is guarded and respected. Qualifications QualificationsRequired One year of communications, medical clinic experience, or customer service (including retail, security, and other customer facing positions). Qualifications (Preferred) Working Conditions and Physical Demands Employee must be able to meet the following requirements with or without an accommodation. This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions. Physical Requirements Carrying, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking
    $29k-39k yearly est. 60d+ ago
  • Transportation Dispatcher

    TCI Transportation 3.6company rating

    Dispatcher Job In West Jordan, UT

    TCI is looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Schedule and Compensation Starting $23 Hourly Wednesday -Sunday 11:30-8:00 pm Responsibilities Responsible for the supervision and management of a fleet of drivers, to assure proper and timely loading and delivery of products to customers. Assurance of DOT compliance and administration of all reporting procedures and enforce all company policies and procedures. Responsible for fleet efficiency including driver productivity, miles, legal HOS, operation, availability, customer service and planning performance. Assist with development of programs, procedures, and guidelines to help align the driver workforce. Interaction with outside freight vendors and coordination of scheduling requirements. Build relationships, solve issues, and assist account managers, customers, and drivers with their individual needs. Manage the load board via McLeod and handle all aspects of the system including accepting EDI's, closing loads etc… to ensure live dispatch is flowing through our systems. Track and trace drivers using McLeod and Samsara. Admin duties including scanning and uploading documents. Skills Operational Skills: This position requires an individual experienced in the movement of freight and driver relations. We are looking for a fundamentally solid performer who is consistently able to facilitate multiple projects and remain productive under pressure. Management: This position requires experience in managing and coaching others. Troubleshooting any issues with a driver pick up or delivery to ensure proper freight delivery. Analysis: Coordinating with operational staff in order to receive maximum productivity from drivers while operating within DOT, OSHA and other company safety departments. Communication: This position requires the ability to build and maintain relationships with internal and external customers; and the ability to confront and resolve performance or service issues with drivers and customers effectively. Technological skills are required to use the various systems we have in place. Minimum Qualifications: 1 years related experience preferred but not required. Strong interpersonal and relationship building skills. Bilingual Familiarization with DOT and OSHA rules and regulations is a plus. Fleet management experience as well as dispatch software. Strong analysis and decision-making skills. Superior customer service skills. Excellent communication skills both written and verbal. Language: Spanish (Preferred) About Us: We are a family-owned company doing business since 1978. We are dedicated and committed to safety, each other, and our customers. Our team is positive and passionate and come to work each day with a "Can Do" attitude. We strive to be creative problem solvers who bring innovative thinking in all our work. Being ethical, transparent, and accountable has helped shape our team and how we do business. We are looking for more people that match our core values to join our team.
    $23 hourly 20d ago
  • Dispatch Coordinator

    Reladyne 4.2company rating

    Dispatcher Job In North Salt Lake, UT

    Normally Reports to: Branch Manager Pay: $25-$28 Per hour About the Company: RelaDyne, Inc. is the established leader in lubricant sales, distribution, equipment reliability services, and value-added services. Our location is currently looking for a motivated Dispatch Coordinator with a strong work ethic. Please apply or share with your friends today! Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Health insurance * Health savings account * Life insurance * Paid sick time * Paid time off * Vision insurance Job Objective: The Dispatch Coordinator is a primary contact between the Customers and the Company. The emphasis of this position is ensuring that customer's needs are met in a prompt and professional manner. Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation. * Communication with customers, drivers, branch managers, other co-workers * Oversight of drivers, driver safety, customer service and movement of product from shipping point to customer. * Handle administrative paperwork and computer entry duties. * Always provide cheerful, professional customer service. * Treat clients and coworkers with respect and courtesy. * Report any accident, incident or unsafe condition to supervisor immediately. Accountability and Specific Duties: * Check in all tickets * Fill out sales orders * Conduct or support monthly inventory processes * Quote pricing for customers * Dispatch trucks as needed to obtain or deliver on schedule * Maintain on-call status 24/7, if required * Implement, as needed, and ensure drivers are following company policies and complying with all legal limits, company, state and federal. * Confirm pre-trip and post-trip truck inspections are completed daily; assist drivers if needed with truck issues. * Review and complete the order process, prepare schedules for all deliveries. * Plan and assign deliveries to maximize productivity, profitability and customer service. * Anticipate, identify, prioritize and resolve/eliminate problems through effective delivery, planning and scheduling. * Forecast and project product needs/deliveries based on recent or prior sales, including diverting loads, canceling deliveries and adding deliveries as needed. * Ensure exceptional overall customer experience and service. * Additional duties as needed and assigned. Additional Responsibilities: * Maximize customer service and company profits through effective management of fuel inventories, drivers, trucks, and fuel supply network. * Dispatch Software Experience. * Experience or knowledge of fuel inventory management tools. Knowledge, Skills and Abilities: * Industry dispatching experience preferred but not required. * Strong ability to multi-task. * Strong communication skills. * Ability to maximize customer service and company profits through effective management of inventories, drivers, trucks, and supply network. * Demonstrates effective problem solving/analytical skills and pays attention to details. * Well organized and strong time management skills. * Strong ability to thrive in a fast-paced, change-oriented, high-pressure work environment. Competencies: * Safety and Security - Observes safety and security procedures, reports potentially unsafe conditions, uses equipment and materials properly. * Professionalism - Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position, follows through on commitments. * Ethics - Treats people with respect, keeps commitments, works with integrity and ethically upholds company values. * Communication - Clearly communicates necessary and helpful information with customers, drivers, managers, co-workers promoting support for common goals. * Decision Making - Identifies and understands issues, problems, and opportunities, comparing data from different sources to draw conclusions, using effective approaches for choosing a course of action or developing appropriate solutions. * Planning/Organizing - Prioritizes and plans work activities, uses time efficiently. * Quality - Demonstrates accuracy and thoroughness, applies feedback to improve performance. * Quantity - Meets productivity standards, completes work in timely manner. * Adaptability - Adapts to changes in the work environment, manages competing demands. * Attendance/Punctuality - Is consistently at work and on time, ensures work responsibilities are covered when absent. * Dependability - Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, completes tasks on time or notifies appropriate person with an alternate plan. * Detail oriented * Multi-tasking - Able to carry out multiple instructions with frequent interruptions without losing track of original objective. * Problem solving - Identify problems and determine appropriate actions for correction, keep safety in mind at all times. Requirements: * Previous dispatch experience is strongly preferred * Must be available to be on call at least every third weekend, or as needed by the business * Ability to remain calm and effectively navigate intense, high-pressure situations Know Your Rights: Workplace Discrimination is Illegal - (click for more information) Equal Opportunity Employer/Disability/Veterans RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.
    $25-28 hourly 14d ago
  • Dispatch / Customer Service

    Manchester Motor Freight Inc.

    Dispatcher Job In Salt Lake City, UT

    Manchester Motor Freight is growing and has an immediate opening for a Dispatcher / Driver Manager to join our dispatching staff. The Dispatcher is the key entry-level leader at the very center of a fast-paced team environment and is accountable to deliver results through their drivers. Our customer's needs require individuals who possess superior critical thinking skills, the ability to create solutions that exceed customer expectations and company objectives, and can effectively manage their workloads through solid tactical planning while quickly adapting to a dynamic environment. This position also requires impeccable oral and written communicative skills, the ability to demonstrate leadership and work well within a team environment. Responsibilities: The Dispatcher will manage asset utilization and drivers to ensure high delivery of customer service and fleet profitability. Additionally, the Dispatcher assists, coaches, and mentors drivers with all training and administrative items. Responsibilities are, but not limited to: • Managing a fleet of trucks to provide superior customer service results • Knowledge and application of all FMCSA guidance regarding safety and driver responsibilities • Handling urgent situations in a timely and professional manner while maintaining your poise • Tracking drivers, loads and rail schedules to increase driver productivity and service results • Effectively manage safety results by creating and enhancing an aggressive safety program • Effectively network with our customer service, planning and finance functions • Planning future workload with an emphasis on success and high driver productivity • Other duties and responsibilities as required Qualifications: • The ideal candidate is a professional with excellent written and verbal communication skills • Transportation, supply chain or logistics experience is preferred but not required • Previous intermodal experience a plus • Strong coaching and mentoring skills • Strong organization and planning skills as they pertain to daily trip planning and schedules • Possess working-level knowledge of transportation P&L metrics and levers to drive profitability • Above average computer skills with emphasis on transportation-specific software/platforms • Ability to prioritize workload and thrive in a fast paced, high stress environment • Team player
    $25k-32k yearly est. 60d+ ago
  • Emergency Response Dispatcher

    Intermountain Health 3.9company rating

    Dispatcher Job In Provo, UT

    A Dispatcher is a member of a call center which not only handles PBX functions but serves as an essential part to emergency communications during medical, facility, security and weather-related emergency events. The call centers operate 24 hours a day and seven days a week at one of several Intermountain locations. As the first point of contact for emergencies and the general public seeking information, a successful candidate will be able to balance excellent customer service with the ability to handle emergencies quickly and decisively. Specific responsibilities include emergency and non-emergency call taking, intrusion and duress alarm monitoring, and viewing security video footage from multiple locations. **Schedule -** **Our team is 24/7. Candidate must be willing to work holidays, nights, rotating weekends and graveyard shifts.** + Supports a centralized 24-hour call center for specific facilities experiencing medical, facility, security, or weather-related emergency events. + Answers, documents, and dispatches all incoming emergency line calls according to established protocols. Follows specific procedures for individual facilities. Initiates notifications via required modalities (Emergency Notification System, overhead paging, etc.) as quickly as possible with a high degree of accuracy. + Clearly and correctly conduct overhead page announcements per established protocols. + Quickly ascertain the request of callers whether public, patient, provider or caregiver and accurately route the call. + Monitor various alarm systems (Fire alarms, infant abduction systems, nurse call systems, etc.) and respond accordingly per established protocols. + Report any detected irregularities from monitored systems to the appropriate personnel per established protocols. + Respond to after-hours calls for covered practices and page staff and providers as needed and per established procedures. (Varies per site) + Perform other call center answering and call routing functions as necessary. + Availability for on-call shifts and mandatory overtime as necessary. Must be able to respond to alternative work locations during emergency events to maintain the continuity of call center operations. **Skills** + Maintain a professional demeanor and adhere to established dispatch protocols. + Ability to remain calm and effective during busy, high stress situations. + Demonstrated written and oral communication skills + Interpersonal communication + Answering high volume of phone calls + Multitasking + Prioritization **Qualifications** + Demonstrated customer service experience. + Preferred previous experience in a call center. + Computer and data entry proficiency. + Preferred High School Diploma or GED **Physical Requirements:** + Ongoing need to see and read information, documents, monitors, identify equipment and supplies + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + Sitting for extended periods. + Lifting and carrying up to 10 lbs. + Must be able to proficiently hear, see and speak. + Ability to respond and handle audible and visual alarms **Location:** Intermountain Health Utah Valley Hospital **Work City:** Provo **Work State:** Utah **Scheduled Weekly Hours:** 20 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.85 - $24.26 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All positions subject to close without notice.
    $33k-38k yearly est. 4d ago
  • Part-Time Dispatcher - Driver Support Coordinator

    Wholesomeco Cannabis

    Dispatcher Job In Bountiful, UT

    Job Title: Part-Time Dispatcher - Driver Support Coordinator Compensation: $18 Per hour Schedule: 20-25 hours per week, Wednesday to Saturday scheduling window Status: Part-Time Benefits: Paid Time Off (PTO), Paid Holidays, 401(k), employee discount About WholesomeCo: At WholesomeCo you are not just filling a seat, you are helping us constantly be better and improve. We look at each new hire as an opportunity to level up our company. Each new hire should bring a high level of transparency, communication, work ethic, curiosity, and balance out assertiveness while maintaining respectful dialogue with their coworkers. We hope we bring out the best in each person we hire and we hope each new hire will help us find innovative ways for us to be better in return. We want each employee to have an enjoyable experience at WholesomeCo by making each day enjoyable and setting time aside to have fun in group settings regularly. WholesomeCo is leading the movement to normalize cannabis as a natural path to health and wellness. Various medical cannabis services are offered, including statewide delivery to 99% of Utah's population, as well as retail, drive-thru, online pick-up services through its pharmacy in West Bountiful, an in-house built app for patients, innovative technology resources, cannabis cultivation, and cannabis processing of our constantly growing line of WholesomeCo branded products. Our vertically integrated company is well known for its technology-driven approach, our focus on data, and perpetual innovation. WholesomeCo is committed to improving medical cannabis accessibility by putting patients' needs first and guiding them along their personal cannabis journeys. WholesomeCo is in search of a Dispatcher to join our growing team. The Dispatcher role will be responsible for coordinating the logistics of deliveries to our patients. Responsibilities include: Coordinate, Route, schedule deliveries, assemble orders, and facilitate payment processing Create transportation manifests and other required records for patient deliveries Answer Calls with a cheerful, positive attitude pertaining to Dispatch order or Courier Drivers having issues or needing assistance on their routes Maintain an on-going knowledge of company products and current state laws regarding medical cannabis and delivery regulations Monitor routing software and communicate effectively with drivers throughout the day. You'll be the point of contact if they need assistance while out on a delivery route Responsible for making sure all rostered drivers have a route in the system and in the right delivery area to ensure route completion in a timely and safe manner. You must have the necessary skills and knowledge to make route changes and assignments in the routing software. Training will be provided - judgment is key Light Scheduling - As we continue to grow, you'll be expected to have a certain level of knowledge related to scheduling and driver availability. It is important for you to not only have access to the scheduling tools but to learn the use of them and make approved changes if necessary Other job duties as requested Qualifications: 1+ years dispatch and/or logistics experience preferred 2 + years customer service experience preferred Superior communication skills are paramount - written and verbal Strong computer skills. Experience using Microsoft Office products as well as extremely comfortable working with new software/applications Experience working with smartphone applications Good teamwork mentality: able to build trustworthy and supportive working relationships Experience in the transportation/dispatch industry Strong logical thinking, analytical skills, and problem solving skills Flexibility and ability to adjust to a start-up environment that is fast-paced and constantly changing Must be reliable and dependable at all times Flexible schedule -ability to work mornings, evenings, weekends
    $18 hourly 54d ago
  • Dispatch

    Summit County 3.6company rating

    Dispatcher Job In Park City, UT

    $3,000.00 Hiring Bonus Summit County, nestled in the scenic beauty of Utah, is committed to fostering a safe and supportive community through efficient and effective emergency response services. We offer excellent benefits and a stable career opportunity for those dedicated to serving our community. As a dispatcher, you will play a crucial role in coordinating emergency response efforts by dispatching various agencies, including the County Sheriff, Police, Fire, Animal Control, Fish & Game, and Emergency Medical Personnel. If you are dedicated to making a difference in your community and have the qualifications we are looking for, we encourage you to apply. May hire a Dispatcher I, II, or III depending on submitted qualifications and experience. We are a drug free workplace conducting drug testing. Summit County is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Open until filled. Applications reviewed as submitted. SALARY Dispatcher I - $26.11 - $36.56/hr. see below Dispatcher II - $27.70 - $38.76/hr. see attached Dispatcher III - $29.33 - $41.09/hr. see attached BENEFITS Options for a premium free Health Plan Dental Plan Life Insurance State of Utah Public Safety Retirement Sick Leave Parental Leave Vacation Pay 401K Match Orientation Pay Increase - up to 3% increase at the successful completion of six-month orientation period QUALIFICATIONS Graduation from high school or equivalent. One (1) year of experience performing above or related duties preferred or an equivalent combination of education and experience. Successful completion of dispatch certification school (POST) and BCI Terminal Operator class within six (6) months from date of hire. Must be certified as an Emergency Medical Dispatcher (EMD) within twelve (12) months from date of hire. Must be able to type 40 wpm. Must work rotating shifts. Must work eighty (80) hours per bi-weekly pay period. Must complete 40 hours of training per year to maintain certification and all yearly certifications required by Sheriff's Office policy. Must successfully complete a background investigation. May not have been convicted of an offense involving dishonest, unlawful sexual conduct, physical violence and/or domestic violence; convicted of the unlawful use, sale of possession of a controlled substance prior to five (5) years from the date of conviction or last usage; convicted of a crime for which the applicant could have been punished by imprisonment in a federal penitentiary of this or another state. Must satisfactorily pass a pre-employment psychological examination as well as a pre-employment polygraph examination. ESSENTIAL FUNCTIONS Receives and coordinates all 911 police, fire, ambulance and other emergency requests; relays instructions to radio units concerned; logs and types all citizen complaints. Dispatches patrol cars and emergency vehicles and equipment as necessary; informs involved officers of the nature of the call and provides follow up service to officers requesting additional service or information. Handles requests from officers on call for special or specific information, i.e. NCIC reports (criminal histories); follows up with appropriate department units for necessary information and relays some back to officer. Keeps informed of whereabouts of officers and emergency personnel at all times; maintains records on location of each officer and time spent on call scene. Broadcasts pick-up notices for wanted persons and stolen and suspect cars to officers; receives and checks inquiries for criminal record checks; receives and transmits information over Teletype. Conducts preliminary investigations and searches via NCIC/BCI, in-house files, FBI files, etc. and supplies requesting officer or official with results/ follow up on inquires for criminal history reports and current criminal status. Operates computer to maintain continuous record of communications activity, actions and disposition of emergency requests; keeps necessary logs, records and reports including incoming and outgoing calls. Maintains radio communications logs, NCIC/NLETS Teletype system; operates as needed to access and retrieve records and information. Must be able to perform as a credible witness in a court of law. Performs other duties as assigned.
    $26.1-36.6 hourly 29d ago
  • Dispatcher Trainee, U Safety

    University of Utah Employment Site

    Dispatcher Job In Salt Lake City, UT

    Safety is a top priority for the University of Utah. The Chief Safety Officer is the Director of Public Safety and is responsible for overseeing the University of Utah Department of Public Safety, which includes the following operational divisions: University Police, Campus Security, Health Security, Emergency Management, Emergency Communications, and the central administrative Office of the CSO . Safety looks and feels different to each person, and the University Department of Public Safety is committed to working with the community to foster a safe environment where all individuals feel empowered and equipped to succeed in their work, education, and other business with the university. As such, it is important that all staff stay aware of, and demonstrate support for, issues related to safety, equity, diversity, and inclusion, both locally and nationally. More at ****************************** Under the general supervision, the trainee dispatcher receives calls for emergency and non-emergency services by telephone or radio. Determines the nature and seriousness of the situation. Obtains the necessary information needed to dispatch appropriate resources including but not limited to University Police, Campus Security, Fire and EMS and any other Public Safety entities. For an applicant or employee to become eligible for the Dispatch I position, a trainee must have successfully completed the training program, all required certifications, and working at the capacity of a trainee for one year. Responsibilities Disclaimer This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Responsibilities 1. Answer both emergency and non-emergency calls to the University Department of Public Safety. 2. Collect pertinent information from callers to disseminate to responding units. 3. Maintain CAD records of all responses and updates. 4. Provide pre-arrival medical instructions when needed. 5. Operate radio channels for the University of Utah Public Safety divisions. 6. Provide mutual aid to additional public safety channels as needed. 7. Monitor and dispatch all police and fire alarm activations. 8. Handle both inquiries and entries in the Utah Criminal Justice System ( UCJIS ). 9. Monitor and review CCTV as needed. 10. Other duties as assigned. Minimum Qualifications 18 years old. High School diploma, GED or equivalency (one year of education can be substituted for two years of related work experience). Type 40 WPM . Legal to work in the United States. No disqualifying criminal history. Must possess or be able to obtain EMD , CPR , BCI , and POST Certifications. Will work rotating shifts and hours, and work weekends and holidays. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
    $25k-34k yearly est. 60d+ ago
  • AirMed Dispatch Supervisor

    University of Utah Health

    Dispatcher Job In Salt Lake City, UT

    As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA This position is responsible for coordinating and evaluating the flight coordinator group in addition to providing dispatch services to the assigned department. The incumbent uses a multi-line telephone system to receive and relay information to the appropriate units, then creates and logs incident reports. This position is not responsible for providing care to patients. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. Responsibilities Coordinates flight center staff meetings as needed. Represents the flight center at the MDQI meetings. Facilitates the flight center schedule. Assists the operations manager with annual evaluations. Works with program administration to ensure CAMTS compliance. Answers incoming telephone calls on a multi-line telephone system, radio communications system, and computer messaging application from the Transfer Center regarding potential flight information. Confirms incoming information with caller and inputs data into Complete Flight, Flight Vector, safety logs and flight databases. Communicates with physicians, nurses, administration, emergency medical services, fire departments and law enforcement to facilitate the safe transportation of critical and non-critical clients. Reads paper and computer maps to determine plotting, location identification, and locales with GPS coordinates. Prioritizes and disseminates accurate and pertinent information to the appropriate teams while keeping the safety of the crews and aircraft a top priority. Provides a high level of customer service. Creates and facilitates quotes for air medical services. Knowledge / Skills / Abilities Demonstrated potential ability to perform the essential functions as outlined above. Demonstrated human relations and effective communication skills. Ability to speak concisely and distinctly. Demonstrated ability to function effectively in a fast paced environment. Demonstrated ability to function calmly and competently in high stress situations. Ability to communicate well with physicians, nurses, fire departments, emergency medical services and other agencies. Ability to type at least 35 wpm. Demonstrated computer experience. Ability to maintain a proper sense of priorities when confronted by multiple calls. Qualifications QualificationsRequired One year of related experience. Certified Flight Coordinator certification within one year of hire. Successful completion of the AirMed training course. Qualifications (Preferred) Preferred One year of experience in a PM, EMT, EMD, EMS, or related field. Familiarity with the Wasatch Front. Working Conditions and Physical Demands Employee must be able to meet the following requirements with or without an accommodation. This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions. Physical Requirements Color Determination, Listening, Manual Dexterity, Reaching, Sitting, Speaking, Standing
    $27k-40k yearly est. 13d ago
  • Hospital Telecommunication Dispatcher

    University of Utah 4.0company rating

    Dispatcher Job In Salt Lake City, UT

    As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA This position is responsible for providing emergency dispatch services for University of Utah Health facilities. The incumbent uses a multi-line telephone and computer system to receive and relay information to the appropriate units and emergency teams, then creates and logs incident reports. This position makes a difference for customers by maximizing efficiency by ensuring the accuracy of the information flow between different staff and departments. This position is responsible for acting as a liaison for both inpatients and staff to address non-medical requests for Support Services. This position is not responsible for providing care to patients. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. Responsibilities * Disseminates all relevant information to the appropriate persons via page group, overhead paging, email, and telephone, and answers questions about emergencies. * Locates and alerts the professional staff for trauma, cardiac arrests, and all other medical and non-medical emergency situations. * Contacts campus police dispatch for assistance with specific hospital emergencies. * Tests, documents and maintains reports of all medical and non-medical emergencies and group pages. * Distributes monthly reports of incidents to the appropriate staff and committees. * Keeps dispatch binder current with appropriate information. * Monitors fire-alarm and code blue computer systems, monitors paging system alerts and AlertUS. * Assists with data entry for the department, staff and paging information in Smart Console and Smart Web database. * Updates on-call schedules in Smart Web, troubleshoots Smart Web issues for users, and provides Smart Web education to hospital staff. * Acts as a liaison between Command Center and Telecommunications and assists Emergency Management with emergency communications when requested. * Efficiently performs all duties of an Operator III. * Responds to telephone calls, email and personnel requests for Real Estate Administration. * Acts as a liaison for inpatient non-medical needs by responding to all requests on the patient help desk line and notifying appropriate teams for resolution. * Acts as a liaison for staff by responding to requests with multiple support service departments, including entering work orders into the CMMS system. Knowledge / Skills / Abilities * Ability to provide excellent customer service and a willingness to go above and beyond to meet the needs of the customer. * Demonstrated excellence in verbal and written communications. * Ability to verbalize empathy. * Demonstrated excellent listening skills that enable appropriate responses to customer requests. * Demonstrated computer literacy, including a working knowledge of Microsoft Office applications. * Ability to type at least 40 WPM. * Ability to assimilate data from various sources. * Demonstrated knowledge and ability to apply the processes, activities, and tools associated with managing customer requests. * Ability to maintain a professional demeanor and high productivity in stressful or difficult situations. * Ability to prioritize and multi task in a fast paced environment. * Ability to utilize Epic to assist patients when appropriate and understanding HIPAA regulations to ensure patient information is guarded and respected. Qualifications Qualifications Required * One year of communications, medical clinic experience, or customer service (including retail, security, and other customer facing positions). Qualifications (Preferred) Working Conditions and Physical Demands Employee must be able to meet the following requirements with or without an accommodation. * This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions. Physical Requirements Carrying, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking
    $19k-25k yearly est. 14d ago

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