Dispatcher Jobs in Texas

SPEC Building Materials Corporation is recognized as one of the nation's leading wholesale distributors of the highest-quality building materials, equipment, and products for commercial and residential roofing contractors. Since 1973, SPEC has strategically grown to forty-two convenient branch locations in markets throughout the Midwest, the South, and the Southeastern regions. The SPEC Dispatcher is responsible for delivery coordination, order placement, general sales information and product requirements, pricing, and more. Most often, they are the customer's first point of contact. Position Responsibilities: ● Selling building materials to our customers from the customer service counter ● Maintaining and growing existing customer base through prospecting, sales account development, quoting, and customer follow-up. ● Sourcing special order items for our contractors. ● Ensuring all customer sales orders are imputed complete and accurate. ● Advising customers on inventory levels and pricing. ● Cash application and reporting. ● Answering the phone and directing calls. ● Scheduling and answering questions regarding deliveries for customers. ● Supervise a team of drivers & loaders ● Schedule outgoing freight ● Keep trucks DOT compliant as well as completing all paperwork daily Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year Benefits: 401(k) 401(k) matching Dental Insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Supplemental Pay: Bonus opportunities Language: Spanish (Preferred) Ability to Relocate: Round Rock, TX 78681: Relocate before starting work (Required) Work Location: In person

Job Title: Field Service Dispatcher Pay Rate: 23.00/hr. Duration: 6 months with possible extension. Work Schedule: Rotating: Mon - Fri 7:00am - 4:00pm Mon - Fri 08:00am-05:00pm Contractor will have to pay for parking when going into the office. Job Description: Responsible for dispatching routing and workload adjustments for field personnel across the Service territory utilizing company systems efficiently and accurately to ensure internal and external SLAs are met. Primary point of contact for process and service order related questions. including but not limited to field personnel. This position requires candidate to be onsite and is not a remote position. Identify prioritize and assign work to the appropriate available resources to efficiently meet internal and external SLArsquos. Communicate effectively with field personnel to log address escalate or resolve their immediate needs or concerns. Manage a high volume of work including emails phone calls electronic service request and electronic messaging to ensure resolution. Interface directly with customers and key internal business partners to resolve process or service order exceptions and escalations. Monitor and investigate service orders to ensure compliance rules are being met. Take decisive and timely action to address sensitive situations. Ability to directly interface effectively with all levels of employees. Dynamically deploy adequate resource and assets to meet changing customer requirements and timelines. Perform all essential aspects and functions of the job as well as other specific job duties assigned. Skills: Proficiency in using Microsoft Office Tools including Word and Excel. Excellent verbal and written communication interpersonal skills. Strong analytic problem-solving skills coupled with high energy and motivation. Strong time management skills. Ability to multitask and work in a fast-paced team environment. Computer Skills -Work is performed on a computer at a desk and will need to be able to sit for extended periods of time. Other duties as assigned. Customer service skills Time management and organizational skills Pay Range: $21.00 - $23.00 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

Transportation/Dispatcher Days: 215 Pay Grade: MT06 ***Please check the Salary Schedule for current rates and stipend eligibility. (Scroll down after clicking this link) Qualifications: Education/Certification: High school diploma or equivalent Possess or able to obtain a Texas Class B CDL with P and S endorsements in 40 days Texas school bus driver training certificate, preferred Ability to pass DOT physical examination and alcohol/drug test Satisfactory annual driver's license and criminal history checks Must be at least 21 years of age Bilingual in English/Spanish, preferred Experience: Minimum two (2) years of experience as a certified school bus driver OR Minimum of one (1) year of dispatch experience with commercial vehicles ***Please see attached for more information. Attachment(s): Job Description - Transportation Dispatcher

WHO WE'RE LOOKING FOR We are searching for Public Safety Dispatcher I and II. They report to the Supervisor of Public Safety Dispatch and are responsible for radio dispatching of transit public safety members to calls for service, monitoring police and public safety members activities and locations, and making accurate and concise data updates to the Computer Aided Dispatch (CAD) computer system. Pay range: $26.20 hourly - $35.55 hourly

Transportation/Dispatcher Salary Manual Trades/Hourly MT5 261 Days Min. $16.26 Hourly Attachment(s): Transportation Dispatcher

Transportation/Dispatch Job Title: Transportation Dispatcher Exemption Status/Test: Nonexempt Reports to: Transportation Supervisor Date Revised: 4/12/24 Dept./School: Transportation Primary Purpose: Dispatch drivers and buses. Monitor and respond to two-way radio communications. Answer, record, and route telephone calls. Record absentee calls and assign substitutes. Qualifications: Education/Certification: Clear and valid Texas commercial driver's license with Passenger (P) and School Bus (S) endorsements Must be 18 years of age High School Diploma/GED Must have First Aide, CPR, AED and current driver's certification Special Knowledge/Skills: Ability to use maps and Global Positioning Systems (GPS) to follow routes and locate addresses Ability to read and understand documents including policies and procedures manuals Ability to receive and give written and verbal instructions Ability to pass U.S. Department of Transportation alcohol and drug tests and annual physical exam Excellent organizational, communication, and interpersonal skills Experience: Minimum 1 year successful experience as a MISD bus driver. Major Responsibilities and Duties: Dispatch Dispatch drivers and vehicles on a daily basis. Monitor and respond to two-way radio communications. Receive, record, and report driver and bus monitor absence calls. Assign substitute drivers and monitors for morning and afternoon shifts as needed. Respond to driver requests for assistance and dispatch tow trucks, emergency services, and additional equipment as needed. Process requests for extracurricular transportation and arrange for drivers and appropriate equipment as needed. Other Compile, maintain, file all logs, worksheets, files, and reports related to dispatch operations. Serve as substitute bus driver as needed. Follow district safety protocols and emergency procedures. Other duties as assigned by supervisors. Supervisory Responsibilities: None Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including computer and peripherals; two-way radio; global positioning system (GPS); school bus; safety equipment including but not limited to flares, reflective signs, and fire extinguisher Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending, stooping, and pushing/pulling Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate walking, climbing stairs, grasping/squeezing, wrist flexion/extension, and reaching Lifting: Limited light lifting and carrying (less than 15 pounds) on a daily basis Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; work early shift; may work irregular and prolonged hours Mental Demands: Maintain emotional control under stress

Supporting District Operations Dispatcher - Transportation Reports to: Supervisor - Bus Lot Grade 804 239 Days Salary:$40,152 - $48,374 FLSA Status: Non-exempt Position Purpose Under general supervision, collaborates, establishes, and coordinates the assignment, scheduling, and routing of all transportation buses and drivers/bus attendants charged with the safe and efficient operation of a comprehensive school bus operation. Coordinates bus operations by dispatching buses during regularly scheduled bus operations, and when interrupted by either mechanical breakdown, accident, obstruction of traffic flow, or other situations that may affect operations within the established time schedules. Notifies drivers (via phone and/or radio) of any changes affecting routes. Communicates with parents and school administrators regarding students and bus concerns. Assists in preparing reports, letters, and data entry, in addition to maintaining a variety of department records. ESSENTIAL JOB FUNCTIONS Dispatch & Coordinate Operations Dispatches buses during regularly scheduled bus operations. Dispatches buses interrupted by either mechanical breakdown, accident, obstruction of traffic flow, or other situations that may affect operations within the established time schedules. Reference Mapsco books and MapQuest online software to guide or re-route drivers in unpredictable situations. Reviews daily field trip logs and enters adjustments to accommodate changes to the log. Maintains and distributes logs for scheduled runs, field trips, and special assignments. Responsible for updating Kronos time clock system by entering and switching drivers and attendants to the appropriate scheduled pay at time of duty. Phones & Communication Answers incoming calls from employees, community members, and others, and provides general information, takes reliable messages, and refers callers, as appropriate, to other District personnel. Operates two-way radio and other office equipment to facilitate communications. Dispatches extra vehicles, or Safety Officers to scene of accident or breakdown. Notifies police department, fire department, and ambulance service, accidents or incidents on buses. Notifies appropriate District medical staff and Safety & Security staff regarding accidents or incidents on buses. Notifies school administrators regarding bus delays (such as weather, accidents, road construction, and so forth). Maintains confidentiality. Reporting, Correspondence & Inventory Prepares reports and takes appropriate action of accidents or other incidents which delay timely delivery of students. Arranges and coordinates meetings and conferences; maintains calendar of meetings and prepares follow-up materials. Maintains inventory of fixed assets, equipment, and supplies. Safety Performs preventive maintenance on tools and equipment and ensures equipment is in safe operating condition. Follows established safety procedures and techniques to perform job duties including lifting and climbing; operates tools and equipment according to established safety procedures. Corrects unsafe conditions in work area and promptly reports any conditions that are not immediately correctable to supervisor. Supervisory Responsibilities None. Personal Work Relationships All Fort Worth ISD employees must maintain a commitment to the District's mission, vision, and strategic goals. Exhibits high professionalism, standards of conduct and work ethic. Demonstrates high quality customer service; builds rapport/relationship with the consumer. Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and performs as a team player; promotes teamwork; responds and acts appropriately in confrontational situations. Other Duties as Assigned Performs all job-related duties as assigned and in accordance with Board rules, policies and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required. Knowledge, Skills & Abilities Knowledge of school bus routing and scheduling. Knowledge of the local streets and road systems. Knowledge of general transportation routing strategies. Skill in interpersonal relationships, including using tact, patience, and courtesy. Skill in written and oral communications including interacting effectively with all levels of central office and campus staff, as well as public inquiries. Ability to compose and edit routine correspondence and written materials independently using correct spelling, grammar and punctuation. Ability to plan and implement efficient routes. Ability to utilize computer assisted routing software. Ability to read descriptions, procedures, and maps, calculate route times, mileage, and staff hours. Ability to operate a multi-function phone system and two-way radio. Ability to use software to access databases, email, create spreadsheets, and do word processing. Ability to organize and coordinate work. Ability to communicate effectively, both oral and written forms. Ability to engage in self-evaluation with regard to performance and professional growth. Ability to establish and maintain cooperative working relationships with others contacted in the course of work. Travel Requirements Travels to school district buildings and professional meetings as required. Physical & Mental Demands, Work Hazards Tools/Equipment Used: Standard office equipment, including computer and peripherals. Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting. Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching. Lifting: Occasional lifting and carrying (20-45 pounds); frequent lifting (10-25 pounds). Environment: Works in an office setting; occasionally requires irregular and/or prolonged hours; some outside duties may exist. Attendance: Regular and punctual attendance at the worksite is required for this position. Mental Demands: Maintains emotional control under stress; works with frequent interruptions. Minimum Required Qualifications Education: Accredited High School diploma, GED, or Texas Certificate of High School Equivalency required. Certification/License: None. Experience: 3 years' transportation dispatch, routing and scheduling, or related experience required; Previous bus driver experience required; Experience specifically with transportation dispatch preferred; Experience with computerized transportation routing software preferred; Experience with MS Windows, MS Office 365, and web-based application preferred. This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Transportation/Secretary/Dispatch Attachment(s): * Transportation Dispatcher

GENERAL PURPOSE The Public Safety Dispatcher's performs a variety of dispatch duties on behalf of the Texarkana TX Police and Fire Departments, Texarkana, AR Police and Fire Departments, Bowie County Sherriff's Office, and other agencies along with the Fire Departments. The Public Safety Dispatcher also provides for the delivery of emergency and non-emergency services to the public; prepares dispatch records and documentation; operates various types of telecommunications equipment; and performs other related duties as assigned. SUPERVISION RECEIVED This position reports to the Emergency Communications Supervisor. SUPERVISION EXERCISED None SALARY RANGE Starting salary - $35,360.00/Annually After completion of training - $37,440.00Annually Licensed within the first year - $40,435.20/Annually ESSENTIAL DUTIES AND RESPONSIBILITIES Duties shall include, but not be limited to: Using the Computer Aided Dispatch (CAD) systems, prepares, maintains, and submits various types of dispatch records and documentation. Monitors incoming radio traffic; dispatches Police, Fire, and/or non-emergency response personnel to appropriate call locations. Maintains communication with field units; monitors the locations and safety of field personnel. Research and relays call information to responders. Performs driver license, vehicle registration, criminal background, warrant checks, and make entries; processes wrecker requests. Operates various types of telecommunications equipment, software programs and systems including TCIC, ACIC, NCIC, RMS, and CAD. Inputs updates and verifies the accuracy of information in the TCIC/ACIC/NCIC systems. Attends training and develops safety communications knowledge and skills along with continuing education. Maintains compliance with established Public Safety Communications policies and procedures. Answers overflow calls from the 911 Call Taker position. Performs other related duties as assigned or required. DESIRED MINIMUM QUALIFICTIONS Education and Experience: High school diploma or GED. Necessary Knowledge, Skills, and Abilities: (a) Must pass skill assessment. (b) Ability to apply knowledge to solve problems. (c) Familiarity with Windows-based computer systems. (d) Operate multi-line phone system. (e) Able to multi-task. (f) Able to communicate effectively and calmly during stressful situations. (g) Able to read, write, speak, and understand the English language fluently. (h) Able to type 33 wpm (Tested). SPECIAL REQUIREMENTS Able to work any 12 hour shift as assigned, including nights, weekends, holidays and frequent overtime. Able to maintain the confidentiality of sensitive law enforcement material and operational security. Able to pass skills testing, psychological exam, drug screen, background check. Must be a US citizen. No experience is required as this is an entry-level position. TOOLS AND EQUIPMENT USED Two-way radio; Computer; Telephone. Audio headsets PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands to manipulate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision, close vision, and the ability to adjust focus. Exposure to high levels of stress and psychological challenges common to the delivery of emergency dispatch services is involved. WORK ENVIRONMENT The work environment characteristics described here are representing of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from moderately quiet to moderately noisy.

Police Department/Police Dispatcher For additional information please click on the job description. Attachment(s): Police Dispatcher.pdf

Transportation/Transportation Date Available: 2024-2025 School Year Closing Date: Open Until Filled Primary Purpose: Provide dispatcher services for Transportation Operations Center. Perform administrative services in support of the Transportation Operation Center. Qualifications: Education/Certification: High School Diploma or GED Special Knowledge/Skills: Proficient skills in typing, computer operations and file maintenance Excellent communication and interpersonal skills Expertise with telecommunications equipment (including radios) Experience: Two years dispatch or transportation experience Salary: Admin.Support PG4/225 days Starting: $29,466

Police/Police Dispatcher (High-Needs School) Terms of Employment: 12 months/ 234 days per year. Salary is at the Police Pay Plan PD1 on the EISD Compensation Plan. Annual salary range is $30,888 - 37,253 based upon directly related experience. Please see attachment below for complete description. Attachment(s): Police Dispatcher

Dispatcher - Police JobID: 19696 Police Services/Dispatcher Attachment(s): * Updated Dispatcher - Job Description.docx

Why work for the City of Wylie? The reason we exist is to serve our residents and guests. By combining our unique talents to ensure the preservation of the small town feel of our area, we are committed to building and sustaining a safe community where economic development and neighborhood enrichment can flourish while creating an unparalleled experience for all. How we accomplish our mission: Leveraging the diversity of our workforce to continually think and do things differently, the City of Wylie invests in the development of our employees by providing them with a working environment that serves to enhance their personal happiness and elevate their professional goals. The City of Wylie's 911 Communications division is seeking a Dispatcher. The selected applicant will receive requests for Police, Fire, Emergency Medical Services, Animal Control and Utilities. Will dispatch public safety units, operate various telecommunications equipment, prepare reports, maintain files, and perform other related duties. Must be available to work regular and irregular shift rotations, which may include weekends and holidays, as well as extended hours in emergency, disaster or other situations influenced by workload or staffing difficulties. Orientation period is a full 12 months. Supervision is provided by the Communications Supervisor. The 911 Communications division offers lateral transfers for individuals with 911 Communications experience. Starting salary will be determined by years of experience as a Public Safety Dispatcher. Essential Job Functions * Answers multi-line telephones; takes 911 calls. Quickly analyzes complex information in emergency or dangerous situations and makes decisions of a life or death nature. * Provides Emergency Medical Dispatch (EMD) rescue assistance; triages in-coming requests for emergency medical service to determine the level of response; provides pre-arrival instructions to the caller including but not limited to cardiac arrest, airway management, control of bleeding and assisting with childbirth. Must use established Emergency Medical Dispatch protocols to immediately provide help to the victim or other party; operate within an established quality assurance standard of service. * Communicates effectively, courteously and clearly in English, both verbally and in writing, speaking distinctly, responding promptly. Communicates with irate, hysterical, aggressive and/or abusive individuals while maintaining composure and attempting to verbally calm them. * Hears in the normal range. * Simultaneously listens to and comprehends both telephone and radio traffic. * Assists and records requests for police, fire and emergency medical services from the public and departmental personnel via telephone, radios and in person. * Comprehends and applies City ordinances, policies and procedures. * Adheres strictly to the Department Code of Conduct and directives. * Documents all activity, locations and status in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. * Operates computer terminals for specialized access with various automated data banks in compliance with all applicable laws. * Works in a confined area for 12 hours and remains seated for long periods of time entering data into various computer systems on a constant basis. * Simultaneously inputs, retrieves and maintains information, reading from multiple computer screens and printouts while operating multiple keyboards. * Operates multi-channel public safety radio system. * Assigns appropriate public safety personnel for routine and emergency calls for service. * Concentrates on tasks through many distractions. * Operates and performs maintenance of equipment, e.g., video, audio and printing equipment. * Attends training/schools/seminars and other City related events requiring travel. * Performs in a manner that cannot pose a direct threat to the health/safety of self and/or others. * Supports other departments during non-standard business hours. * Maintains an excellent attendance record. Rarely absent or tardy. * Subject to call-out on occasion. * Female Dispatchers may be required to search female prisoners, if needed. * As requested, assists in training of various City of Wylie public safety employees. * As requested by a member of management, performs temporary supervision in the absence of the Communications Supervisor. * Attends and testifies in criminal and civil courts when summoned. * Performs as a responsible steward of the public trust and strives for excellence in public service, enhancing the quality of life for all. * Acts in a civil, respectful manner at all times to management, co-workers and others. * Other duties as may be assigned. Minimum Job Requirements High School Diploma or equivalent. Six months or more of municipal Police, Fire, and 911 Enhanced dispatching experience is preferred. Telecommunications Certification as issued by the Texas Commission on Law Enforcement Officers Standards and Education and Emergency Medical Dispatcher (EMD) must be obtained within 1 year of employment and maintained as a condition of continued employment. Completion of National Incident Management System (NIMS) training courses as outlined by Emergency Management after hire. Physical Requirements/Work Environment PHYSICAL STRENGTH REQUIRED: Low: Exerting up to 20 pounds occasionally, 10 pounds frequently or negligible amounts constantly. Position carries the possibility of exposure to infectious diseases through contact with prisoners, detainees and other public safety personnel. Position has a high stress level due to constant radio/telephone/public traffic and the nature of the emergency/public safety environment. PHYSICAL ACTIVITIES REQUIRED: Balancing Bending Carrying Climbing Crawling Crouching Fine Dexterity Handling Hearing Kneeling Lifting Pushing/Pulling Reaching Sitting Standing Talking Twisting Vision Walking PRIMARY WORK ENVIRONMENT: Indoors SHIFT WORK: Yes CALL-OUT: Occasionally * Retirement benefits with Texas Municipal Retirement System. Contributions by payroll deduction. Employee contributes at 7% level. City matches 200% of employee contribution. Mandatory. * Deferred compensation - Nationwide and Edward Jones. The City does not contribute. Employee contributions by pre and post-tax payroll deduction. Optional. * Health/Dental/Vision/Prescription insurance PPO plan. City pays full premium for employee, approximately 47% of dependent premium. * Flexible Spending Account - allows for pre-tax deduction for eligible medical expenses as well as dependent care expenses. Optional. * Health Savings Account with a High Deductible Health Plan - City contributes $700 for employee only coverage and $1,400 for employee + family coverage. * Life insurance - 2x annual salary through New York Life. Fully paid by City and 1x annual salary through TMRS. Total of 3x annual base salary. * Long-Term Disability for all full-time City employees. * Thirteen paid holidays: New Years Day, Martin Luther King Day, Good Friday, Memorial Day, Juneteenth, July 4th, Labor Day, Veteran's Day, Thanksgiving Day and Friday following, Christmas Eve, Christmas Day and one floating holiday. * Vacation - Earn three weeks of vacation in the first year. * Sick leave accrues each full pay period. * Sick leave conversion to vacation leave (once per year in January). * Sick leave buy back (if budget allows; once per year). * Bereavement leave, military leave, jury duty leave. * Longevity pay $8 per month of service; paid once per year. * Workers' compensation benefits * Tuition reimbursement - $2,000 per year. * Direct Deposit - City of Wylie Payroll will deposit employee paycheck to any bank accepting wire transfers. * Family and Medical Leave Policy as described by federal legislation. * Free Recreation Center family membership. * City pays every two weeks. (26 pay periods per year) 01 The supplemental questions are a very important first step in our screening process. Therefore, you are required to complete these questions so that we may initially determine your eligibility for this position. A lack of detail and explanation in the supplemental questions and in your application may result in disqualification for this position. This means you will be ineligible for further consideration in this recruitment process. Please check "yes" to confirm that you have read and understand this statement. * Yes * No 02 What is your highest level of education? * No High School Diploma or equivalent * High School Diploma or equivalent * Some College * Associates Degree * Bachelor's Degree * Master's Degree or Higher 03 Do you have a valid Driver's License? * Yes, I have a valid Driver's License. * No, I do not have a valid Driver's License. 04 What is your driver's license number? 05 This job requires you to be able to work any day of the week, any hour of the day, and extra assignment(s) as needed. Are you able to meet these requirements? * Yes * No 06 Can you work irregular hours, nights, weekends, and/or holidays? * Yes * No 07 Are you currently an employee at the City of Wylie? If you are applying for a position within your current department, the Internal Transfer Request IS NOT required. If you are applying for a position within another department, you must submit a completed Internal Transfer Request to Human Resources, prior to submitting your application. Your application will not be forwarded to the hiring manager until you have submitted the completed Internal Transfer Request. (Employee Handbook, Section 23: Transfers, Promotions & Interim Pay: "Current employees must submit an online application or a resume as well as an Internal Transfer Request to Human Resources for consideration.") Please request a link to the Internal Transfer Request form from HR. * Yes, I am currently an employee at the City of Wylie * No, I am not currently an employee at the City of Wylie 08 Have you ever worked for a city/municipality? * Yes * No 09 If yes, please list which city, dates of employment and position. If no, please type N/A. 10 Have you worked anywhere else other than the positions listed on your application? * Yes * No 11 If you have worked anywhere else other than the positions listed on your application, please describe below. 12 Please take this opportunity to review your responses to the supplemental questions. Ensure that the qualifications stated above can be cross-referenced with the qualifications in your application. Your application may not be considered for further review if you have failed to show details of where the minimum qualifications are met. By agreeing to the statement below, you are confirming that you understand this statement, have reviewed your responses to the questions for accuracy and verify that your responses accurately describe your current qualifications. * I verify that all of my responses to the supplemental questions are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do no support one or more of my responses to the supplemental questions that my application may be disapproved and/or I may be removed from consideration. Required Question Employer City of Wylie Address 300 Country Club Road Wylie, Texas, 75098 Phone ************ Website *************************

We are seeking a highly organized and experienced Fleet Leader to oversee our fleet operations in Fort Worth, TX. The Fleet Leader will be responsible for managing a team of drivers, ensuring the timely delivery of goods, and maintaining the fleet vehicles in optimal condition. Responsibilities: Supervise and coordinate the activities of fleet drivers Develop and implement efficient routes for deliveries Ensure compliance with all safety regulations Maintain accurate records of vehicle maintenance and repairs Monitor fuel usage and implement cost-saving measures Handle any issues or emergencies that arise during deliveries Requirements: Proven experience in fleet management Excellent leadership and communication skills Strong knowledge of DOT regulations Ability to multitask and prioritize in a fast-paced environment Valid driver's license

Please be patient in the hiring timeframe as applications will not be reviewed until mid - end of April The 911 Dispatcher is tasked with receiving, evaluating, and processing emergency and non-emergency calls for service, acting as a vital link between the public and various Public Safety Units, such as law enforcement, Fire, EMS, and City Departments. Primary Responsibilities o Answering calls and assessing urgency. o Dispatching police and appropriate personnel or departments for service. o Providing pre-arrival medical information, following protocols for CPR, the Heimlich maneuver, childbirth, and first aid. This role requires working various shifts, including nights, weekends, and holidays, as part of a 24/7 operation. The goal is to deliver prompt and high-quality service to our community. The Corpus Christi Police Department will provide training for this job. In addition to attending an 8-week paid dispatch academy, you will receive on-the-job training to help you successfully become a dispatcher. Responsibilities o Provide emergency services by understanding potential hazards, safety issues, and local conditions. Possess essential computer skills to relay information. o Respond to emergency and non-emergency calls, determining urgency and calming distressed citizens who are often hysterical and victims of a crime. o Assist with pre-arrival medical instructions such as CPR and first aid. Gather important information for responders and keep callers updated. o Operate equipment for dispatching calls and use radio talk groups to support law enforcement and emergency services. Monitor communications for urgent requests. o Check criminal history information and confirm the identity of detained persons. Update state and nationwide databases regarding missing persons and stolen property. o Compose and send messages to law enforcement agencies about wanted or missing individuals. o Assist customers with inquiries about service calls, data entries, criminal histories, and protective orders. o Dispatch calls for service to the appropriate personnel or departments after hours and on weekends, including Animal Control and Vector Control. Reroute non-emergency calls to the relevant department, such as Gas or the Street Department. o Cross-train co-workers and provide instruction on the duties and essential functions of a dispatcher. This includes primary training in Call-Taking, Fire Radio, Law Enforcement Radio, and Information Radio, once you are certified in your position, as directed. o Develop skills to operate a talk group and provide field units with updated information while maintaining accurate records and statuses. o Additional duties may be assigned as needed. o May be asked to perform other duties as assigned Position Type and Typical Hours of Work o Non exempt - Full-Time o Rotating 40-hour work week; must be available to work additional hours as needed o Available weekends/ nights/ holidays o In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change. Minimum Qualifications o High School/ GED o Six (6) months to one (1) year of experience Experience may be waived for applicants that have successfully completed the MetroCom Enrichment Program Licenses and Certifications Required within six (6) months of hire o CJIS Awareness • NCIC/ TCIC full access Required within one (1) year of hire o TCOLE Basic Telecommunication License o Basic CPR instructions with AED and first aid o Emergency Medical Dispatch Certification o TDD instruction o Completion of all areas of training which includes passing a series of written examinations Employment Testing Employment is contingent on passing any post-offer pre-employment screening as listed below: o Police Criminal Background Check: Yes o Motor Vehicle Record Check: Yes o Drug Screening: Yes o Physical Exam: Yes o Psychological evaluation: Yes Basis of Rating o A recruitment consultant will evaluate all applications against the posted qualifications. The city may also conduct additional skill assessment tests, in addition to the panel interview. Supplemental Information o Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi. o The City of Corpus is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

WHO WE'RE LOOKING FOR We are searching for Public Safety Dispatcher I and II. They report to the Supervisor of Public Safety Dispatch and are responsible for radio dispatching of transit public safety members to calls for service, monitoring police and public safety members activities and locations, and making accurate and concise data updates to the Computer Aided Dispatch (CAD) computer system. Pay range: $26.20 hourly - $35.55 hourly WHAT YOU BRING High School Diploma or GED 1-2 years of experience as an Emergency Services, Public Safety Dispatcher, and/or 911 Call Taker. One (1) year of experience as a CapMetro Public Safety Dispatcher or in a TCOLE Certified Agency. (Dispatcher II) Must have the ability to obtain Basic Telecommunicator Certificate within 12 months of hire and maintain continuing certification credits as required.(Dispatcher I) Must have Intermediate Telecommunicator Certificate and maintain continuing certification credits as required. (Dispatcher II) Must be able to pass extensive background investigation. Must be able to obtain TCIC/NCIC certification within 6 months of employment. (Dispatcher I) Knowledge, Skills and Abilities: Knowledge of the operations of an Emergency Communications Center. Skill in oral and written communication. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Ability to work in close quarters and to wear a headset. Ability to apply telephone interviewing techniques. Ability to quickly and accurately obtain appropriate information. Ability to learn and communicate transit police information. Ability to deal tactfully with the public and others. Ability to work well under pressure. Ability to obtain knowledge of Radio and CAD Down Procedures Ability to relay or work with other service agencies. Ability to establish and maintain effective communication and working relationships with other CapMetro employees and the public. WORK ENVIRONMENT AND PHYSICAL DEMANDS Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature. Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment. Incumbent must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 8 hours a day, and function in an environment with constant interruptions. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions as previously described. This job is required to work different shifts and the work schedule will vary. Shift assignments and days off rotate and are varied to meet the needs of a 24-hour, 7-day a week operation in an Emergency Response environment. To be considered for this position, candidates must be available for various shifts and various days off. Weekend and holiday work is required. Mobility Status: As a Stationed position, the incumbent is expected to be assigned an individual workspace. Expected to work in the office 5 days a week. This role is based in Austin, Texas and requires relocation to the Austin, Texas area prior to start date. COMMITMENT TO DIVERSITY CapMetro is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer and committed to creating a welcoming and diverse environment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. CapMetro makes hiring decisions based solely on qualifications, merit, and organization needs at the time SAFETY SENSITIVE POSITION This position is identified as a FTA safety-sensitive position. An employee in this position is required to participate in the Employer's testing program for prohibited substances. Participation in this program is a condition of employment with CapMetro. A safety-sensitive employee is randomly tested for prohibited drug use or alcohol misuse while the employee is performing safety-sensitive functions; just before the employee is to perform safety sensitive functions; or just after the employee has ceased performing such functions. SECURITY SENSITIVE POSITION This position has been identified as a “Security Sensitive” position. CapMetro will conduct annual background checks on incumbents in this position. A position is “Security Sensitive” if the incumbent handles currency, has access to sensitive computerized databases, has access to master keys, or works in an area of the CapMetro that has been designated as a security-sensitive area. Pay rate and position level commensurate with experience, certification, and education. WHAT YOU'LL BE DOING Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties. Search law enforcement databases to obtain information regarding warrant checks, driver's license checks, license plate checks, warrant confirmations, involvement checks and other required reviews. Assign, and monitor transit police and public safety members to police, and security incidents Operate Police CAD System to run warrant checks, utilize map system to dispatch nearest resources, enter and dispatch calls, request assistance from other agencies and see prior history at location. Monitor GATRRS Radio System combined with patch with LCRA Channels according to the rules and regulations. Maintain a working knowledge of details and procedures with the ability to apply them instantly in emergency situations, making sound decisions and quickly reacting positively under stressful conditions. Dispatch calls based on priority system, new call types and priorities and determine when status priority should be upgraded. Compile and prepare shift activity reports to track operational activities and personnel. Coordinate the flow of work from one shift to another. Assist operations in the resolutions of difficult or complex calls. Operate communications equipment in monitoring and determining the exact nature of each request for service. Maintain constant awareness of status of mobile units and update information as it changes. Receive radio calls from field units; transmit messages via radio or telephone as needed. Update information on an ongoing basis to ensure all documentation is accurate and concise. Monitor suspicious activity reporting and assign reports to security or other departments. Monitor video systems in support of public safety members, security department, and other departments. Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns. Perform other duties as assigned.

Candidates with current TCOLE Telecommunicators License are PREFERRED.Competitive Lateral pay OpportunitiesCertification PayBi-Lingual Pay Hiring IncentiveTCOLE Telecommunicator Certified $5,000Noncertified Applicants $ 3,000 The schedule for this position requires the ability to work 12 hour shifts which include nights, weekends, and holidays. Under general supervision, receives, screens and dispatches calls for service for police, fire and medical services. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. Examples of Duties Essential Job Functions: • Answers incoming emergency and non-emergency calls by telephone or radio. • Prioritizes calls for service and determines appropriate personnel to respond. • Dispatches calls for service to available officers, fire department or medical personnel by radio and pager. • Maintains status and awareness of police units and monitors alarms. • Provides detailed call information to Police Officers as needed. • Contacts neighboring law enforcement agencies for additional support or to relay pertinent information regarding incidents. • Routes non-emergency telephone calls to employees or prepares messages. • Enters incident information into records management system. • Prepares a variety of reports regarding calls received and response taken. • Confirms outstanding warrants for other agencies and clears active warrants as directed. • Performs inquiries and criminal history checks for Police Officers through National Crime Information Center (NCIC), Texas Crime Information Center (TCIC) and North Central Texas Crime Information Center (NCTCIC). • Enters stolen property, missing or wanted persons and protective orders into NCIC/TCIC. • Sends teletypes to other agencies for warrant confirmations or general information. • Completes semi-annual evaluations to retain Texas Commission on Law Enforcement Officer Standards and Education (TCOLE) license. • Accepts payments for alarm permits, animal registrations and prisoner release and issues receipts. • Performs other related duties as assigned. Typical Qualifications Required Education, Experience, and Certifications: • High School diploma or equivalent, and one (1) year dispatch experience; or equivalent combination of education and experience. • Must pass a post-offer pre-employment drug screening and Criticall test. • Requires Basic Telecommunicators Certification through TCOLE within one (1) year of hire. Candidates with current TCOLE Telecommunicators License are preferred. • May be required to acquire additional certification. Required Knowledge and Skills: • Knowledge of equipment utilized in police communications including radio, telephone and dispatch equipment. • Knowledge of personal computers and related hardware and software. • Knowledge of police patrol procedures. • Knowledge of or ability to learn City geography. • Skill in working under pressure in emergency and stressful situations. • Skill in typing accurately at a minimum speed of 35 words per minute. • Skill in obtaining information from hostile or emotional citizens. • Skill in operating a base radio station and utilizing radio codes and call letters. • Skill in effective oral and written communication. Supplemental Information Environmental Factors and Conditions/Physical Requirements: • Work is performed in a fast paced, high volume call center environment with long periods without breaks. • May be subject to repetitive motion such as typing and vision to monitor. • May be subject to angry or distraught citizens. Equipment and Tools Utilized: • Equipment utilized includes personal computer, copier, fax machine, standard office equipment, teletype machine, radios, 911-telephone system and dictaphone.

Under general supervision of the Communications Supervisor, performs specialized clerical and dispatching work for the City's law enforcement, fire/rescue, City services, and non-emergency situations. Employees in this class monitor and coordinate telephone, radio, and teletype communications between unit personnel and among the general public. Position is responsible for receiving, processing, and disseminating information in an accurate and timely manner to provide expeditious response to emergency situations. Employees in this class perform considerable record maintenance functions requiring specialized knowledge of departmental rules and regulations, and apply acute attention to detail. * Answer a multi-line phone system for both emergency and non-emergency calls. Acquire information and assess the circumstances, reassures the victim or caller, gathers required information and dispatches information to appropriate units. * Operate a multi-channel radio system and simultaneously input, retrieve, listen to and comprehend 9-1-1 and non-emergency calls and radio traffic while reading from both computer screens and printouts; receives and transmits pertinent information on all calls for services including those in progress; monitors activities of Police, Fire and other emergency medical services; maintains the location and call status of all emergency units. * Maintain communications with unit personnel in the field in order to conduct computerized searches through local, state and national databases; confirms stolen property and wanted/missing persons as well as enter data and operate computer terminals with specialized access through various automated data banks. * Maintain records and data for items such as warrants, missing persons, stolen property and emergency protection orders by confirming information is correct, entering and modifying information in database and clearing information as applicable. * Comprehend and apply City Ordinances, city and departmental policies and procedures as well as adhere strictly to the Department General Orders; Communicate courteously and clearly, verbally and in writing * Required to report for work punctually, work all scheduled hours, including shift work, weekends, holidays and any required overtime as deemed necessary. Must maintain a physical condition and standards necessary for the proper performance of duties, with or without accommodation. Regular and consistent attendance for the assigned work hours is essential. MARGINAL FUNCTIONS * Responds to general inquiries from the public, i.e., street locations, weather and road conditions, school scheduling, and power outages. * Receives money for traffic fines, cash bonds, and after hour water payments. * Performs general maintenance tasks for equipment, i.e., changing printer ribbons, filling paper, dusting, cleaning. * Shreds unnecessary/outdated documentation as directed. * Performs related work as required. (Note: The examples of essential functions as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning specific duties not listed herein if such functions are a logical assignment to the position.) REQUIREMENTS * Obtain listed certification within one (1) year of hiring date at Departmental expense: Certifications: TCIC/NCIC, 9-1-1, Fire Service Dispatch, Texas Commission on Law Enforcement (TCOLE) Telecommunications Operator. * High school diploma or GED; supplemented by minimum six (6) months experience in answering telephones and dealing with the public; or an equivalent combination of education, training, and experience. Knowledge, Skills, and Abilities: * Ability to listen and communicate effectively. * Ability to evaluate a situation and determine the appropriate level of response needed. * Ability to work in a multi-tasking environment with constantly changing priorities. * Ability to handle stress, remain calm and function under circumstances that present life-threatening situations. * Considerable knowledge of City/regional geography. * Considerable knowledge of TCIC/NCIC operations and procedures and laws applicable to dispatch services performed. * General knowledge of principles and procedures for utilizing data base information systems. * Ability to read, write, spell, and perform basic mathematical calculations, i.e., addition, subtraction, multiplication, and division. * Ability to concentrate on assigned tasks/duties through many distractions, as well as process multiple calls simultaneously when circumstances warrant. * Ability to operate general modern office equipment. * Ability to establish and maintain effective relations with supervisor, other departments, public agencies, the general public and fellow personnel. * Ability to work in a confined area for 8+ hours and remain seated for extended periods of time. * Ability to wear an inner or outer ear headset for a period of 8 - 12 hours, each shift. Physical requirements: * Tasks are essentially sedentary, with occasional walking, bending, light lifting, or other restricted physical activities. * Tasks involve some physical effort, i.e., some standing and walking, or frequent light lifting (5-10 pounds); or minimal dexterity in the use of fingers, limbs, or body in the operation of shop or office equipment; may involve extended periods of time at a keyboard or work station. Environmental requirements: * Tasks are routinely performed without exposure to adverse environmental conditions (e.g. dirt, cold, rain, and fumes). * Tasks may require exposure to dust or pollen. Sensory Requirements: * Tasks require visual perception and discrimination. * Tasks require oral communications ability. * Tasks require good listening abilities. HIPAA Compliance Statement All employees who have access to health information whose confidentiality is protected by the HIPAA Privacy Rule must have an understanding and knowledge of the Privacy Rule that corresponds to their job responsibilities. Employees who violate the requirements of the HIPAA Privacy Rule will be subject to discipline, up to and including termination.