Dispatcher Jobs in Sevierville, TN

Are you looking to join a dynamic team that provides its people with the tools to be successful and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! Dispatch/Driver Management · The Fleet Manager has the primary responsibility to ensure strict compliance of all local, state and federal regulations such as weight restrictions, permits, hazardous materials, and hours of service Manage Company DOT compliance within operational area to ensure the safe operation of commercial motor vehicles including; drug and alcohol testing, driver log management, truck inspections, medical certificates, licensing and violations · Maintain awareness of Drivers movements through regular communication and to manage and adapt to delays and/or issues on the road · Coordinate business with Drivers and customers of the Company to optimize revenue for the Company, minimize transit time, and satisfy customer needs · Ensure that equipment (trailers, chassis, containers, etc.) is utilized efficiently and that all equipment is accounted for including any available equipment not currently in use. · Identify tasks being performed and categorize then as pre-pulls, street turns, drops, pulls, drop and hooks and ensure they are accurately recorded in Company system · Coordinate changes made to operational plan (in real time) with Drivers and customers to ensure all stakeholders are aware of updates · Oversee all communications related to specialty load boards ensuring that customers and Drivers are made aware of relevant developments · Proactively identify operational issues wherever possible and implement a plan of action to correct and continue operations · Respond to unforeseeable issues with Drivers, routes, customers, and equipment by developing and implementing a plan of action to correct and continue operations · Continuously monitor rates while overseeing Drivers and operational plan to ensure contracted percentage payout is accurate and within company standards · Contact customer regarding any additional charges that occur as a result of the operational plan · Manage accident coordination such as instructions for drug and alcohol testing, towing, clean-up, re-power, load coordination and reporting · Collaborate with all stakeholders (customer service, payroll clerks, dispatch, and management) to address questions, formulate operational plans, address and resolve problems, and process requests for service or equipment. · Determine necessity, arrange for, and authorize repairs of equipment in order to restore service and schedules Generating rates and customer service · Contact steamship lines, storage, supplemental carriers, and/or any additional cost centers with accessorial charges which may impact the Company cost and thereby the rate charged to the customer · Coordinating delivery times to consignees from the shipper/steamship line · Monitor and be readily familiar with zone/book rates specific to assigned area of operation in order to provide rate quotes to customers · Utilize zone/book rates with knowledge of available capacity in specific lanes to solicit additional business from customers to maximize lane density US Customs and Equipment Compliance · Utilize rail/port websites to track whereabouts and timing of any and all relevant equipment · Maintain up-to-date and accurate codes from U.S. customs for imports, exports and reservation numbers as appropriate · Ensure that movement of all import/export shipments within area of operational responsibility complies with U.S. Customs requirements Reconciliation · Update load and manifest statuses within Company system and identify/resolve discrepancies · Verify accuracy of Driver, customer, Company, and/or Customs information and identify, address and resolve inconsistencies wherever possible

Dispatcher - Woodbridge, VA Alchemy is looking for a highly organized and detail-oriented Dispatcher to join a well-known moving and relocating firm in Woodbridge, VA. This function is critical for assuring efficient scheduling and coordination of moving personnel, maximizing efficiency, and providing excellent service. If you have experience dispatching in the moving, logistics, or transportation industries and thrive in a fast-paced atmosphere, this is an excellent opportunity to advance your career. What You'll Be Doing: Schedule and dispatch moving personnel, drivers, and equipment based on customer requests and job specifications. Communicate with personnel every day to provide updates, resolve difficulties, and assure timely service. Monitor daily schedules and alter routes or assignments as needed to improve efficiency. Maintain clear communication with clients about service times, delays, and any necessary changes. Dispatch software allows you to track and document task details, personnel assignments, and service status. Resolve schedule difficulties and last-minute modifications while maintaining high client satisfaction. Collaborate with the operations and sales departments to align dispatch schedules with business requirements. Ensure adherence to safety requirements, company policies, and industry standards. Keep precise records of mileage, fuel consumption, and task completion reports. Provide great customer service by responding to requests and resolving any service concerns. Collaborate with management to improve dispatch operations and overall productivity. Assist with other administrative chores such as scheduling and logistics as needed. What We're Looking For: Experience in dispatching within the moving, transportation, or logistics industries is preferred. Strong organizational and multitasking skills are required to effectively handle different schedules and personnel. Excellent communication skills for working with drivers, personnel, and customers. Ability to address problems and adjust to schedule changes or unforeseen delays. Proficient with dispatch software, CRM systems, and Microsoft Office Suite. Availability to work flexible hours, including early mornings and weekends, depending on company requirements. Interested? Reach out to Alchemy Global Talent Solutions today!

LaSalle Network is currently working with a client who is hiring for a Dispatcher. This position is ONSITE in their Salisbury, NC office! Our client is looking for an individual that is outgoing, open minded, and ready to learn! Dispatcher Responsibilities: Utilize and maintain automated monitoring equipment for fire and intrusion alarm signals received from company owned buildings Coordinate responses which involve on-call personnel, fire, and police, rescue, and government agencies in a timely fashion Serve as central information hub for after-hours calls/situations and emergencies Receive initial call and coordinate response to emergencies Respond to sensitive issues with strict confidentiality Identify and communicate or resolve potential security and safety issues at corporate or retail locations Update/enter PIN codes Convey professionalism and positive attitude when interfacing with public, associates, and vendors Maintain key systems, process orders, and make keys as needed for all facilities including Real Estate department properties Remote training and assistance of store management for alarm systems Direct calls, locate resources, and coordinate responses, inform/update/follow up as needed Remotely program alarm panels Coordinate service calls on all retail Loss Prevention related equipment Dispatcher Requirements: 1-2 years' experience in similar field preferred High school diploma If you are interested in the Dispatcher position and qualify based on the previously mentioned requirements, please apply today! Thank you, Kelci Benton Recruiter LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ******************************************************************************************************** LNVPJK

The role of the port drayage dispatcher is to manage the freight for a specific customer base within a team environment. This is accomplished by gaining an understanding of customer requirements as well as developing relationships with our network of carriers. The port drayage dispatcher oversees and manages the scheduling, coordination, and communication of container shipments between the Ports of Charleston and Savannah and the designated Distribution Centers (DC). The ideal candidate will ensure smooth and timely delivery processes, maintain effective communication with carriers and customers, and manage container logistics for optimal operational efficiency. Job Responsibilities · Coordinate and schedule loaded container deliveries from Ports of Charleston and Savannah to DCs · Monitor and manage the timely movement of loaded containers from the ports, and returning empty to the ports - and ensure compliance with the Last Free Day of containers both at ports and at the DCs · Resolve any service issues by clarifying the customer's requirements, determining the cause of the problem, choosing and communicating the best solution to resolve the problem, and following up to ensure resolution · Collaborate with brokers to resolve any port-related issues · Prepare reports by collecting and analyzing customer/carrier information · Send delivery orders, necessary documentation, and communicate daily with carriers to direct their activities · Ensure that all customer requirements and expectations regarding container delivery and scheduling are met Qualifications · Excellent communication and customer service skills · Knowledge of Microsoft Office (Excel and Word) · Ability to self-motivate and multi-task · Previous transportation experience preferred

USM Cicero: Experienced High Volume Dispatcher Over the last forty years, United Scrap Metal (“USM”) has grown from $200 and a rental truck into one of the largest full-service recyclers in the country. Today, the team continues to pioneer innovative, solutions-driven recycling programs through ethical and sustainable practices. Earning them both National acclaim and recognition with the achievement of several dozen awards. With 700+ team members across 11 locations nationally, the company's commitment to excellence is reflected in an outstanding client retention rate across several thousand customers throughout North America. This substantial growth is further supported by strong consumer partnerships who recognize a consistent delivery of high quality non-ferrous and ferrous material via truck, container, rail, and barge shipment. Equally as important is the expansion of the team's focus on philanthropy, sustainability, diversity, and safety / compliance. A unique mission exists in making a positive impact in the lives of others, throughout the communities in which they live, work and service. USM is proud to make a difference for its clients, consumers, and local communities as it continues to drive forward into the next forty years and beyond. Position Overview The Dispatcher is responsible for maintaining customer service and scale operations of the Transportation Department. This individual will report to the Transportation Manager. The Dispatcher also supervises and leads the Drivers. Summary of Responsibilities Executes customer service requests and routes other calls accordingly Effectively handles all customer requests and complaints and reports them to the Transportation Manager Follows up on outstanding issues with the customers, the Sales Team and the Transportation Manager Weighs all material entering and leaving the facility Manages scale operations Answers all inbound calls Processes all daily dispatch paperwork Performs all scale operations - inbound and outbound Creates receivers and shippers in the data base and generates paperwork Closes out daily dispatch paperwork Maintains and files all driver logs and reports Tests and maintains the radiation detection system and log book Facilitates internal communication with his Manager and peers Must demonstrate competency in all aspects of the job and company objectives Demonstrates understanding of company policies, rules and trainings Other duties as assigned Desired Characteristics Highs School or GED required; some collage or a college degree a plus 2 years of direct customer service Organized and able to work in a fast-paced environment Excellent verbal and written communication skills Strong math and calculation skills a must Demonstrated professionalism Ability to work with others and work as part of a team Proficient with computer and data entry skills Strong attention to detail and accuracy a must Excellent English communication (read, write, speak); bilingual spoken Spanish a plus The Company desires a candidate who has shown a stable job history, dependable attendance practices and whose references can state is a trustworthy individual Candidate must pass a pre-employment physical, background and credit check Able to fulfill flexible scheduling requirements as determined by the manager and / or business needs of the operation We strive to demonstrate our Core Values in all positions at USM: Trust ● Commitment ● Loyalty ● Passion ● Respect ● Service ● Performance USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a drug-free workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team *********************** to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Dispatcher Key Responsibilities: 1. Scheduling and Dispatching: - Schedule and dispatch roll-off container deliveries, swaps, and pickups. - Prioritize and assign tasks to drivers based on customer needs, location, and time constraints. - Monitor driver progress throughout the day to ensure timely service. 2. Customer Service: - Communicate with customers to confirm service requests and address inquiries or issues. - Provide accurate service estimates and updates to customers. - Handle emergency service requests and resolve customer complaints professionally. 3. Route Optimization: - Plan and optimize routes to maximize efficiency and reduce operational costs. - Adjust routes and schedules in response to changing conditions, such as traffic or last-minute customer requests. - Utilize dispatch software and GPS systems to track vehicle locations and route progress. 4. Record-Keeping: - Maintain accurate records of service orders, customer interactions, and driver logs. - Ensure all paperwork is completed and submitted timely, including service tickets and compliance documentation. - Prepare and distribute daily routes and reports. 5. Communication and Coordination: - Coordinate with the operations team to ensure equipment and personnel availability. - Communicate with drivers to provide instructions, updates, and support. 6. Compliance and Safety: - Ensure all dispatch activities comply with company policies and regulatory requirements. - Promote and enforce safety protocols for drivers and operations. - Report any incidents or accidents promptly and assist in investigations as needed.

About Us: F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. - "Absolutely the Best" A proud major player in the residential home services business for over 40 years The Company has over 1,000 employees across Virginia, Maryland, DC and Delaware with regional headquarters in Manassas, VA Why Choose Us: Competitive compensation and benefits package Join a dedicated support team committed to your success Thrive in a dynamic and fast-paced work environment Be part of a reputable company with a legacy of excellence Opportunities for growth and advancement What We Need: F.H. Furr is seeking a skilled and organized Dispatcher to play a pivotal role in ensuring our field technicians are dispatched efficiently and effectively. As a vital part of our team, you will be responsible for coordinating schedules, prioritizing calls, and providing exceptional customer service Responsibilities: Efficiently schedule and dispatch field technicians for service calls and projects Prioritize service requests based on urgency and location Communicate effectively with customers to confirm appointments and provide updates Coordinate with the team to allocate resources for emergency calls Monitor field technicians' progress and adjust schedules as needed Maintain accurate records of service calls and technician activities Qualifications: Proven experience in a dispatching or scheduling role Strong organizational and multitasking skills Excellent communication and customer service abilities Familiarity with scheduling software or dispatching systems (experience with ServiceTitan is a plus) Ability to work in a fast-paced, deadline-driven environment Detail-oriented and able to accurately record and relay information Benefits: Company-paid Medical, Dental, and Vision Insurance 401(K) Plan Company-paid Long-Term Disability and Life Insurance policies Short-term disability and voluntary life insurance options Generous PTO and Holiday Plan Opportunities for professional development and advancement

Job Title: Hospice Dispatcher About Us: We are a dedicated Durable Medical Equipment (DME) company committed to providing exceptional service to patients in need, particularly in the hospice care sector. Our mission is to support patient comfort and care by ensuring timely delivery of medical equipment and supplies. Join a team where your expertise and dedication can make a meaningful impact on patients' lives during challenging times. Position Summary: The Hospice Dispatcher plays a critical role in coordinating and scheduling the delivery and pick-up of medical equipment for hospice patients. This individual ensures seamless communication between hospice staff, caregivers, and delivery teams, emphasizing customer service and efficiency. Key Responsibilities: Schedule and monitor delivery and pick-up of DME to ensure timely service. Serve as the main point of contact for hospice providers, patients, and caregivers regarding equipment needs and status updates. Address patient and caregiver inquiries with empathy and professionalism. Resolve scheduling issues and respond to urgent delivery requests promptly. Maintain accurate records of equipment inventory, delivery schedules, and patient details. Update documentation to comply with company policies and HIPAA regulations. Collaborate with the warehouse and logistics teams to ensure equipment availability. Assist with tracking and resolving equipment-related issues in coordination with other departments. Qualifications: Prior experience in dispatching and customer service within the hospice or healthcare field is highly preferred. Background in dispatch or customer service in a medical setting will be considered. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficiency in scheduling software, phone systems, and office applications. Problem-solving skills and ability to work effectively under pressure. Compassionate and patient-focused approach. Detail-oriented with a commitment to delivering high-quality service. Benefits: Competitive hourly pay. Health and dental insurance. Opportunities for growth within a supportive team environment. Work-life balance in a meaningful and impactful role. How to Apply: If you are passionate about supporting hospice patients and have the skills and experience to excel in this role, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience. Make a difference in the lives of patients and their families-apply today!

Information The Cobb County Department of Public Safety E911 Emergency Communications Center invites you to explore a career as an Emergency Communications Officer. This expanding career field is ideal for a person with good communication and multi-tasking skills and the ability to work under stressful conditions. During the interview process, candidates will be scheduled by the E911 Employment Relations Unit to take the CritiCall, 911 dispatch test. CritiCall is a computerized pre-employment test used to measure a person's underlying skills and abilities prior to any training they receive if they are hired as a public safety dispatcher or call taker. If you would like to learn more about the CritiCall test or review the available testing resources, you can visit the applicant resource page at ****************************************************** The purpose of this classification is to answer and process emergency and non-emergency calls through the E911 Communications Center. Our agency is certified by the Commision on Accreditation for Law Enforcement Agencies (CALEA) and serves as the E911 call and dispatch center for the Cobb County Police Department, Cobb Fire& Emergency Services, City of Marietta Police and Fire, and the Cobb County Sheriff's Department. Click here to hear from our very own employees on what makes Cobb E911 a great and unique place to work. Employee Sponsored Benefits To view current employee benefits, please click here. Paid Vacation Leave 13 days per year / 1 year of service 15 days per year / 5 years of service 20 days per year / 10 years of service 22 days per year / 15 years of service 25 days per year / 20 years of service Holidays 12 paid holidays per year Paid Sick Leave Accumulates at 4.0 hours per biweekly Paid Military Leave Up to 18 days per year Parental Leave Policy Eligible full-time employees will receive six weeks paid time off to care for and bond with their newborn or newly adopted child. Bereavement Leave Policy Full-time employees will receive up to 3 days of bereavement leave with pay for up to 24 hours. Free Wellness Clinic A free health clinic is available for all Cobb County Employees and their dependents who have insurance with Cobb County. The clinic offers sick and well checks and many prescription medications at no cost to the employee. Fitness Centers Multiple fitness centers with both strength and aerobic training equipment available at no-cost to employees. Education Incentive Pay: $1000 Associate Degree $2000 Bachelor's Degree $3000 Master's Degree Tuition Assistance Tuition assistance is available for you while you complete a college degree or certification. Reimbursable amounts are dependent upon available funding and will be proportionately distributed to all pre-approved applicants on a quarterly basis. This posting may be used to fill additional vacancies. Essential Functions Answers incoming emergency and non-emergency voice and Telecommunication Device for the Deaf (TDD) calls: determines nature of call and correct signal and/or code; simultaneously enters information into the Computer Aided Dispatch (CAD) System; and advises supervisors of all priority calls. Provides lifesaving and pre-arrival instructions to callers in emergency medical situations: remains available to callers while units are in route; and checks medical status. Forwards information to the appropriate emergency response units or agencies: processes requests from officers and/or deputies through the Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC), and assist the public with request Utilizes computer to enter and retrieve data: sorts and files records; and assists callers with transactions and information relating to police, fire, and Emergency Medical Services activity. Identifies incorrect or outdated information contained in the CAD: and completes update form for changes of street names and/or addresses, and submits to supervision for verification. Testifies in Court: may be called to testify as the owner of a voice on and E-911 recording and/or to be a witness that a call was received. Dispatches the appropriate agency personnel to scene through use of radio and CAD System: coordinates multi-unit and multi-jurisdictional response calls; maintains awareness of available response units; dispatches calls to available units; maintains contact with response units to provide information and instructions regarding emergencies; and assists in the coordination of correct response. Performs other related duties as assigned. Minimum Qualifications High School Diploma or GED required; supplemented by one year of work experience that shows the ability to maintain steady employment in any field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Additionally, applicants must pass the CritiCall 911 exam and must be age 18 at time of hire. Licenses and Certifications Must obtain and maintain the following certifications: GCIC and NCIC Terminal Operator, Basic Communications Officer, TDD/TTY, and CPR. Physical Abilities Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, and prolonged standing, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Sensory Requirements Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors Essential functions are regularly performed without exposure to adverse environmental conditions. EEO Statement Cobb County is an equal opportunity employer. Cobb County Government does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.

Purpose & Job Related Requirements ***$10,000 HIRING INCENTIVE*** Effective, October 1, 2023, newly hired communication officers (including lateral entry ranks Communication Officer II, III, and IV) will receive a $10,000 hiring incentive (if eligible). Lateral entry rank and starting base salary depend on prior POST certified communications officer experience. Documented satisfactory job performance is required to qualify for the incremental incentive payments of $3,000 after completion of 3 months of service; $3,000 after completion of 6 months of service; and $4,000 after completion of 12 months of service for a total of $10,000. This amount is not added to the base salary. This program is collaboratively funded by the Georgia Governor's Office of Planning and Budget (OPB), Public Safety and Community Violence Reduction (PSCVR) Grant - also known as the “ACCPD Recruitment Grant” and the Athens-Clarke County Police Department. Continuation of this Recruitment/Hiring Incentive Program is subject to continued availability of grant funding, ACCPD funding, and approval by the Manager. REPORTS TO: Communications Supervisor FLSA STATUS: Non-Exempt CLASSIFICATION: Personnel System, requires satisfactory completion of a twelve month probationary period. PAY GRADE: 113 - 116; depending on qualifications SAFETY SENSITIVE: Yes, subject to random drug testing per the Athens-Clarke County Drug and Alcohol Ordinance.SEVERAL POSITIONS AVAILABLE! Click HERE for important application instructions. Click HERE to go to Police Department Website. Purpose of Job The purpose of this job is to perform specialized work duties involving receiving/processing requests for emergency assistance within the telecommunications section. Duties and responsibilities include, but are not limited to; receiving, classifying and prioritizing incoming emergency calls; dispatching appropriate police and emergency personnel; operating telephones, communications equipment and law enforcement computers; acting as a liaison between callers and police/fire/emergency representatives; and performing additional tasks as assigned. Job Related Requirements Work Schedule: 12 hour shifts/Rotating Shifts May be required to work on religious holidays. Regular and predictable attendance is required. Must work cooperatively with others. When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy. Emergency Position This position is designated as an emergency position that requires your attendance at work under all types of emergency conditions. Some examples of emergencies include inclement weather, utility failure, fire or other forced evacuations or as determined by the Manager. Minimum Training & Experience Required to Perform Essential Job Functions Phase I Requirements:Communications Officer I: High school diploma or equivalent required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position. Must be a United States Citizen as required by P.O.S.T. Requires possession of or ability to obtain certification for NCIC and GCIC. One year of experience in radio and telecommunications or related experience preferred. Phase II RequirementsAfter meeting Phase I requirements, applicants will be invited to the CritiCall Communications Officer aptitude testing. Successful candidates will advance to Phase III. You can learn more about the test here if you wish. Phase III RequirementsSuccessful completion of a background investigation and polygraph exam is required for this position. Essential Duties, Responsibilities The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Answers the telephone; evaluates and processes calls; provides information; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary. Receives, monitors, and dispatches radio communications traffic for Police, Fire and Sheriff's Departments and all E-911 calls. Receives and screens all incoming telephone calls from the public and from other police/public safety agencies; categorizes and prioritizes calls; receives calls and takes messages for police personnel. Dispatches appropriate agency personnel to incident locations; dispatches backup units, ambulances, fire fighters and wreckers as appropriate. Provides field officers with necessary information upon request, including license, insurance, tag and warrant checks, background info or persons locations. Conveys information to general public, public safety agencies, businesses, utilities and other police personnel within the department. Makes written reports from telephone information; generates incident card for calls necessitating action by field units. Maintains continuous log of incoming telephone/radio calls and officer availability; monitors position of field officers. Maintains wrecker list, arrest log, BOLO log, extra patrol log, barred list log, and record of house check calls and cancellations. Monitors and routes incoming messages from national and state computer networks; enters/removes information as requested into National, state and department computer system, including information on missing persons, stolen articles, wanted persons, etc. Monitors and routes incoming calls from Civil Defense and National Weather Service. Monitors alarm board; logs burglar/fire alarm calls. Tests all Fire Department radio equipment at beginning of day shift May assist in training new Communications Officers. Performs basic computer maintenance tasks. Responds to routine requests for information from officials, employees, and members of the staff, the public or other individuals. Prepares and/or generates routine correspondence, letters, memoranda, forms, reports and other documents via computer and/or typewriter. Uses knowledge of various software programs to operate a computer in an effective and efficient manner. Responds to a wide range of questions from public including many non-public safety inquiries. Performs other related duties as required. Knowledge, Skills and Abilities Knowledge of the policies, procedures, and activities of the Police Department as they pertain to the performance of duties relating to the position of Communications Officer. Knowledge of the terminology used within the department. Knowledge of applicable federal/state statutes, local ordinances, departmental policies and procedures, and departmental methods as required in the performance of duties. Knowledge of regulations and procedures of state and national crime information centers, the geography and road system of Athens-Clarke County, dispatching procedures, and radio codes used by Police, Sheriff and Fire Departments. Knowledge and ability to operate various equipment including a computer, copier, telephone, recorder, and radio/communications equipment. Skill in oral/written communications, dealing with the public, making decisions accurately and rapidly, and maintaining records and writing reports. Ability to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner and according to departmental and/or governmental regulations. Ability to communicate effectively with supervisors and other staff members. Ability to use independent judgment in routine and non-routine situations. Ability to handle required mathematical calculations. Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments. Ability to plan, organize and/or prioritize daily assignments and work activities. Ability to comprehend and apply the regulations and procedures of the department. Supplemental Information (ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including a computer, copier, telephone, recorder, and radio/communications equipment. Must be able to use body members to work, move or carry objects or materials. This position requires: walking, standing, bending, stooping, fingering, grasping, feeling, seeing, talking, and hearing. Requires sitting for extended periods of time. Must be able to exert up to ten pounds of force occasionally. Physical demand requirements are at levels of those for sedentary work. DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things. INTERPERSONAL COMMUNICATION: Requires the ability to hear, speak and/or signal people to convey or exchange information. Includes giving/receiving assignments and/or directions to/from co-workers, assistants or supervisors. LANGUAGE ABILITY: Requires the ability to read a variety of informational documentation, directions, instructions, methods and procedures. Requires the ability to prepare letters, reports, forms, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence. INTELLIGENCE: Requires the ability to learn and understand relatively complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management. VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including law enforcement, emergency medical, radio codes and police communications terminology. NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages. FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with a variety of machinery and equipment including a computer, copier, telephone, recorder, and radio-communications equipment. MOTOR COORDINATION: Requires the ability to coordinate hands, fingers, and eyes accurately in using office and radio/communications equipment. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates. MANUAL DEXTERITY: Requires the ability to handle a variety of items such as automated office equipment, radio/communications equipment, and office/computer supplies. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination. COLOR DISCRIMINATION: Requires the ability to differentiate between colors and shades of color. INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when confronted with an emergency. PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone, two-way radio, etc. ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, ************ or ***********************.

Provides highly service-oriented dispatch services, responsible for maintaining effective and efficient communications among the Public Safety dispatch center, officers in the field, outside emergency services agencies, the campus community, and the public. Washington and Lee University actively promotes a dynamic and welcoming environment that allows students and employees of multiple backgrounds and perspectives to learn, work, and thrive together. Successful candidates will contribute to that environment and exhibit potential for excellence in their areas of expertise. Essential Functions: Receives and takes action on all emergency and non-emergency calls made to Public Safety. Dispatches Public Safety staff as necessary and appropriate, and maintains communication to ensure that all pertinent information is received. Coordinates responses to incoming calls involving Student Affairs, Counseling Center, or other departments on campus, as well as law enforcement agencies. Able to collaborate and work with individuals from diverse backgrounds in order to respond to issues and conflicts within the team quickly and effectively Maintains appropriate logs and records within the dispatch function of the department. Receives and transfers calls on the University switchboard system. Monitors alarm systems, cctv camera systems and other security related technologies in the Public Safety dispatch center. Acts as a knowledgeable resource to students, staff and visitors to campus. Provides general information such as directions as well as more up to date information about campus events. Sets high standards and provide excellent customer service to students, staff, faculty, and visitors. Other duties as assigned. Work Schedule: Work hours available on all shifts - days, overnights, and weekends. Priority needs include nights, weekends, and holidays as necessary. This position is limited to 29 or fewer hours per week and less than 999 hours each anniversary year. Minimum Pay: $17.75 per hour Minimum Qualifications: Position requires a minimum of a high school diploma or equivalent. Prior dispatch center experience is preferred. Strong record maintenance skills Ability to communicate effectively, both orally and in writing Ability to use computers to read and respond to emails and to use basic applications is also required. Prior experience with security-related technologies preferred (i.e. CAD/RMS systems, cctv camera systems, access control systems, etc.) Successful candidates will possess a high degree of reliability, Successful candidates will also possess the ability to relate well to students, faculty and a diverse community. Must possess a valid Virginia driver's license and a good driving history. Must be able to pass an extensive background check. Must be a self-starter and have the ability to work independently, as well as to communicate and interact effectively in a professional, confidential, and courteous manner with team members, visitors, faculty, staff, and students. Must be detail-oriented, have the ability to multi-task, and possess strong organizational skills. Demonstrated ability to handle confidential and sensitive information. Application Instructions: Review of applications will begin immediately, and continue until the positions are filled. A resume and cover letter are optional. Upload both documents to the Resume/CV upload section of the application. You will be asked to provide names and contact information for three professional references. PHYSICAL REQUIREMENTS: Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Grasping: Applying pressure to an object with the fingers and palm. Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Extensive sitting in standard dispatch desk environment. Extensive typing and computer work Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Position Type: Non-Exempt, Part Time, Non-Benefit Eligible Washington and Lee is an Equal Opportunity Employer seeking candidates committed to high standards of scholarship, performance, professionalism, and to a welcoming campus community. Job description requirements are representative, but not all‐inclusive of the knowledge, skill, and abilities needed to successfully perform this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Have you ever thought about becoming a first responder in public safety but desire a position that is still office-based? Consider applying for a career with the Harrisonburg-Rockingham Emergency Communications Center (HRECC) to become a 911 Emergency Communications Officer, where you can still have a direct impact in saving lives and serving the community through collaboration with other public safety agencies! No prior experience is required as on-the-job training will be provided. Become a part of the HRECC team and be the vital link between the public needing assistance and the emergency service responders in the field! Full-time, benefits-eligible 911 Emergency Communications Officers have a full-time preferred hiring range from $20.99 - $22.56 per hour (equivalent to $43,659 - $46,924 annually); however, an exact salary will be dependent upon the selected candidate's qualifications/experience and in compliance with City policy. The HRECC offers paid, on-the-job training for qualified candidates in our CALEA-accredited facility. As a 911 Emergency Communications Officer with HRECC, you'll have the opportunity to work in an organization whose vision is to provide the right help, to the right place, in the right way, every time - and you'll receive all the training necessary to do so. As an HRECC employee, you'll operate a variety of technology to receive law enforcement, fire, EMS, and other related service requests and calls, dispatch appropriate personnel, prepare and maintain public safety computer records, and more. The ideal candidates for this position will have the ability to speak distinctly, enter data accurately and quickly into computers, and deal courteously with the public under stressful conditions. A detailed list of the ideal candidates' knowledge, skills, and abilities is available in the class specification for this position. Minimum Qualifications By date of hire: High school diploma or GED and minimal experience in general clerical work including basic computer knowledge, or an equivalent combination of education and experience. At least 18 years of age. This position is classified as essential and requires availability to work 12-hour shifts, including nights, weekends, holidays, and during inclement weather, based upon shift assignment and business needs. Communicators are assigned to day shift (6:45 AM - 7:00 PM) or night shift (6:45 PM - 7:00 AM), based upon availability and other factors at completion of training. Schedules are created on a 2-week basis and employees work Monday, Tuesday, Friday, Saturday, Sunday, Wednesday, and Thursday in that 2 week period. The schedule then repeats itself for the next 2 week period. Current possession of or ability to obtain within twelve (12) months of hire date: VCIN Level B Operator Certification, DCJS Basic Communicator Certification, PowerPhone Total Response Certification, and CPR Certification. On-the-job training is provided for candidates without these certifications. Click here to view the physical requirements for this position. Automatic Disqualifiers for Employment at the HRECC per State Regulations*: Felony conviction; Conviction of Class 1 or 2 misdemeanor, excluding those set forth in Title 46.2 of the Code of Virginia; Two or more D.U.I. offenses; Crimes characterized as involving moral turpitude (i.e., lying, cheating, or stealing) or gross misconduct (i.e., crimes against a person and crimes involving drugs or other controlled substances); and Other relevant criteria to this position. *Please note that the list above is not all-inclusive and is subject to the State Regulations, as amended. Candidates may review a copy of the Disqualifying Criteria online. The following pre-employment screenings must be successfully completed with satisfactory results for this position: Industry-Specific Post-Offer Physical Exam; DMV Driving History Query; Drug Screen; Psychological Evaluation; Criminal Background Investigation, including VCIN Fingerprinting. HRECC employees are subject to random drug/alcohol screenings. Supplemental Information Application Deadline/Requirements: All candidates must complete a City of Harrisonburg online employment application, including work experience and education history in the body of the application, by 5:00pm EST on Tuesday, April 8, 2025 in order to be considered for this recruitment process. There are two additional documents (the Personal History Statement and Authorization for Release of Personal Information) required for consideration that have been built into the online employment application via the supplemental questionnaire. You may view the instructions page here for the supplemental questionnaire. Once you submit your complete online employment application, you will have satisfied this requirement. The City provides an excellent full-time employee benefits package including health insurance, retirement (VRS & MissionSquare), life insurance, paid leave and holidays. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status. The City of Harrisonburg & the HRECC are Equal Opportunity Employers.

Responsible for receiving and dispatching calls for service and operating radio and telecommunications equipment to support Duke University Police Department operations. Key Responsibilities Receive and dispatch calls for police and security services. Determine the priority of calls for service and assign them to appropriate police or security units. Maintain real-time status updates for active police and security units. Receive and transmit radio communications between the Emergency Communication Center, police and security units, and other University radio system users. Monitor emergency alarm systems, including burglar, fire, panic, and special condition alarms. Maintain daily logs of all incoming and outgoing radio messages, ensuring compliance with Federal Communications Commission regulations. Update departmental databases in accordance with established procedures. Provide information about the University to students, staff, and the general public. Relay departmental police information to appropriate personnel. Perform inquiries in federal, state, and local criminal justice databases and provide relevant information to authorized personnel. Perform other related duties as assigned. This job description outlines the general nature and level of work performed but is not intended to be an exhaustive list of all responsibilities and duties required for this position. Knowledge, Skills, and Abilities N/A Compensation & Benefits Anticipated Pay Range: $25.48 - $37.02 per hour Salary is determined based on experience, education, skills, internal peer equity, and market considerations. Additional Benefits: Comprehensive medical and dental coverage Generous retirement benefits Family-friendly and cultural programs Learn more at Duke Benefits Essential Physical Job Functions Certain jobs at Duke University and Duke Health require specific physical and/or mental abilities. Additional details and accommodations will be provided by the hiring department. Education Work requires comprehension and communication skills normally acquired through a high school education. Experience One year of experience in large-volume communication systems.OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND EXPERIENCE Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. MATC's diverse team members - 42% of whom are employees of color--work with a purpose to serve the students who make us one of the most diverse two-year institutions in the Midwest. Together, we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at ************* Under supervision of the Manager, Public Safety, answers emergency and non-emergency calls; dispatches resources in compliance with public safety and fire procedures; operates dispatch equipment and maintains records. Supervision received is general in nature where standard practices enables employee to perform independently referring unusual situations to the supervisor for decision or advice. * Answers emergency and non-emergency calls; evaluates emergency; enters information; determines appropriate response level, priority and type of resources required; dispatches police, fire, and medical personnel and equipment; updates and monitors event information. * Monitors radio traffic and requests for services, relays information and/or instructions to personnel, works with other agencies and coordinates mutual response radio traffic. * Maintains records of calls for service using the computer aided dispatch system; maintains and accesses building and premises history files for emergency and other necessary contacts. * Processes and enters instances into the records management system and performs related clerical duties. * Operates in-house and radio paging systems; monitors closed-circuit security cameras, security and fire alarm systems and all other lifesaving systems. * Assists students, staff and visitors and coordinates responses to after hour emergency calls for public safety services. * Presents campus dispatch trainings and procedures of services to new officers. * May be required to provide court testimony in writing, in person or in video. * Performs other related duties as required for the efficient operations of the division. Minimum Qualifications: Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures. Required Education:High School Diploma or G.E.D. Preferred Education:College course work related to dispatching. Required Experience:Two (2) years of experience in public safety and/or police or fire dispatching in a protection services or 911 center and two (2) years of experience involving public contact while performing multiple tasks and using computers Preferred Experience:More than two (2) years of relevant experience. Specialty Skills: * Knowledge of Community resources. * Knowledge of cities (Mequon, West Allis, Oak Creek) and campus surrounding geography. * Ability to complete the 40 hour POST Public Safety dispatch Certification course completed by end of probationary period. * Subject to a criminal background and driving record check; a physical exam and an assessment of professional skills and a review of past employment. Knowledge, Skills, and Abilities: * Knowledge of modern office practices and procedures, computers, and software applications. * Must have the ability to interpret and apply techniques, procedures and methods used in the operation of communications equipment. * Ability to interpret and apply codes, policies and procedures. * Ability to read and interpret street maps; communicate emergency situations; transcribe information obtained over the telephone or radio into computer dispatch system; react quickly and accurately in emergency situations; listen and talk while at the same time performing various additional tasks. * Perform duties effectively under pressure; make decisions and use independent judgments; monitor a variety of emergency situations at the same time. * Ability to write basic letters, memos, and reports; perform routine clerical duties using the computer and software applications. * Ability to communicate effectively through both oral and written means. * Ability to work any shift in a 24-hour period, holidays, weekends, scheduled and emergency overtime; be available for call back as required. * Ability to perform basic math computations. * Ability to establish, collaborate and maintain effective work relationships with peers, students, teachers, staff, representatives of outside agencies, educational institutions, and the general public. * Ability to convey an image of professionalism and dedication in work related activities. * Ability to work with culturally diverse student and employee populations. * Proficiency in the use of computers and software specific to position, including Microsoft Office Suite spreadsheets and the Internet. Physical Demands: * Ability to lift up to 25 lbs., carry, and push up to 25 lbs. and ability pull up to 50 lbs. * Ability to climb stairs and a ladder and maintain balance. * Ability to stoop, kneel, crouch, reach, hear and speak. Sitting/Standing/Walking: 50% of time spent sitting, 25% of time standing, and 25% of time walking. * Sitting/Standing/Walking: 50% of time spent sitting, 25% of time standing, and 25% of time walking. Start Date: This position reports to the Department of Public Safety and is available immediately. Hours/Location: 2nd Shift 3pm - 11pm (Monday - Friday) - Downtown MATC campus. Hourly Rate: Pay $20.65 - $25.83 per hour. Hourly rate is listed up to the midpoint of the range and placement is determined based on years of experience, internal salary equity, and a review of the applicant's employment and educational background as listed on the job application. Application Materials: Complete application A complete application entails providing thorough details, including personal information, educational background, and comprehensive work experience. Interviews: Interviews will be conducted virtually on a date to be determined. EEO/AA Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law. Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer operating under an Affirmative Action Plan. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at ************ (Wisconsin Relay System: 711) or email *************. Women, veterans, and minorities are encouraged to apply.

Title: Emergency Response Team Officer State Role Title: 69114 Hiring Range: $44,807 to commensurate with experience. Pay Band: 4 Agency Website: ******************************************* Recruitment Type: General Public - G Job Duties To maintain security, custody and control of resident population while committed to Virginia Center for Behavioral Rehabilitation. Maintain controlled access both inside and outside the facility. Maintain control and custody during transportations outside of the secure facility. Minimum Qualifications High school diploma or equivalent; valid Virginia's Drivers license. Must be a citizen of the U.S. and at least 18 years of age. Additional Considerations Experience in mental health preferred. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. All applicants are subject to an extensive background investigation and pre-employment drug screen. The investigation may include: fingerprint checks (State Police, FBI); local agency checks; Department of Social Services/Child Protective Services check; employment verification; and verification of education (relevant to employment). Under Virginia Code §§ 37.2-314 and 37.2-408.1, the Department of Behavioral Health & Developmental Services is prohibited from employing or using as volunteers, persons who have been convicted of specific (“barrier”) crimes or persons who may be the subject of pending (“barrier”) charges (Go to the code section to see barrier crimes and related information). Please provide all relevant work experience. In describing your relevant experience, please be clear and specific. We will not make assumptions regarding your experience. This position is open until filled; however, applications/resumes will begin to be reviewed within five (5) days of the date of this posting. Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the American with Disabilities Act. If you are a person with a disability and desire assistance or accommodation, please notify Human Resources at************** during business hours, 8:00 a.m. to 4:30 p.m. VCBR offers a comprehensive benefit package to include your choice of health plan, paid life insurance and retirement plans, discounts, employee referral programs, 12 paid holidays, annual, family personal and sick leave. VCBR is a tobacco-free, smoke-free work environment. VCBR is a Virginia Values Veterans (V3) certified employer, that provides hiring preference to qualified veterans and service members. We highly encourage veterans, and active members of the Virginia National Guard and/or U.S. Military Reserve members to apply, and to respond accordingly on the state application. Virginia Center for Behavioral Rehabilitation (VCBR) is an Equal Opportunity Employer. Employment opportunities are open to all applicants regardless of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability. Minorities, individuals with disabilities, veterans, and people with National Service experience are encourage to apply. EEO/AA/TTY. Contact Information Name: Samuel Maddox Phone: ************** Email: ********************************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Seeking candidates for Public Safety Dispatcher at the City of Brentwood, TN Brentwood Emergency Communications Starting salary: $50,817; $52,024 with a Bachelor's Degree (Includes base pay of $23.47/hour + $2000 Annual Transportation Allowance) PLUS Up to 5% increase in salary upon successful completion of 6-month probationary period. Additional incentives for experience, certifications, and shift differential. The City of Brentwood seeks skilled communicator who is empathetic and an adaptable team player to join our team as a Public Safety Dispatcher at the Brentwood Police Department. The City of Brentwood, located in scenic Williamson County, is considered one of the most desirable suburban locations in Tennessee. The city is known for its strong business community, quality schools, abundant recreational activities, and high standard of living. It sits just south of Nashville and has a population of approximately 46,000 residents. The Public Safety Dispatcher falls under the umbrella of the Brentwood Police Department and works from the new state-of-the-art emergency communications center opened in November of 2022 inside the Brentwood Police Headquarters. The Brentwood Police Department and Emergency Communications center pride themselves on being compassionate and responsive to the needs, rights, and expectations of all Brentwood citizens, employees, and visitors. The Public Safety Dispatcher is responsible for receiving, processing, and dispatching calls for service. They act as a liaison between callers and police/fire/emergency representatives. This position works shifts, weekends, and holidays and is subject to call-back and overtime. Selection Process: Applicants must successfully complete each of the following steps as part of the selection process: Pre-employment computerized skills and ability test (CritiCall) To be held April 9 - 11, 2025 or Monday, April 14, 2025 for those coming from out of town. Oral interview process will take place Tuesday, April 15, 2025 Polygraph examination Medical examination Psychological examination Background investigation Duties and Responsibilities Receives and processes 9-1-1 and administrative phone lines in Police Communications. Dispatches appropriate equipment on calls received for police and fire. Operates radio to communicate with police/fire units. Operates the Computer Aided Dispatch (CAD) system logging information related to events. Ability to monitor and track police/fire units geographically. Ability to effectively provide Telecommunicator - Cardiopulmonary Resuscitation (T-CPR) instructions. Communicates with ambulances, towing services, utility crews, etc., as needed. Knowledgeable of, and can provide directions to, streets, parks, public places & landmarks throughout the city. Prepares and/or generates routine reports, logs, directories, forms, and other documents. Monitors and responds to information received from security cameras, weather radar, and NCIC system. The ideal candidate: Has strong communication and listening skills. Is a team player who is adaptable and can pivot between calm and urgent situations. The ability to act quickly and decisively. Has patience and can empathize with callers in high-stress situations. Has integrity and ability to keep sensitive information confidential. Has the willingness to learn new technology. Minimum Training and Experience Required Sixty (60) credit hours of college education from a regionally accredited college or university -OR- Thirty (30) credit hours of college education from a regionally accredited college or university plus two (2) years or more satisfactory experience as Public Safety Dispatcher required. Benefits: Transportation Allowance Paid Vacation Paid Sick Leave Paid Holidays Educational Pay Supplements Public Safety Dispatcher Certification Incentive Shift Differential Pay Tuition Reimbursement Program Attendance Bonus Longevity Bonus Health and Vision Insurance (City pays employee's premium and shares cost of dependent coverage.) Dental Reimbursement Program Life and AD&D Insurance Short-Term Disability Long-Term Disability Retirement (Pension) Program Deferred Compensation YMCA Membership Williamson County REC Center Discounted Membership Bank/Credit Union Membership Library Membership EAP (ADA) Minimum Qualifications or Standards to Perform Essential Job Functions PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of automated office machines which includes a computer, printer, fax machine, copier, calculator, telephone, radio transmitting equipment, etc. Must be able to move or carry objects or materials. Must be able to exert up to twenty pounds of force occasionally, and/or up to ten pounds of force frequently. Physical demand requirements are at levels of those for sedentary work. DATA CONCEPTION: Requires the ability to compare and or judge the readily observable functional, technical, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things. INTERPERSONAL COMMUNICATION: Requires the ability of speaking and/or signaling people to convey or exchange technical and administrative information related to law enforcement, emergency medical and radio codes. Includes giving assignments and/or directions to co-workers or assistants. LANGUAGE ABILITY: Requires the ability to read a variety of informational documentation, directions, instructions, and methods and procedures related to the job of Public Safety Dispatcher. Requires the ability to write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and a well-modulated voice. INTELLIGENCE: Requires the ability to learn and understand basic to complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to the job of Public Safety Dispatcher. VERBAL APTITUDE: Requires the ability to record and deliver information to supervisors and officials; to explain procedures and policies; and to follow verbal and written instructions, guidelines, and objectives. NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages; determine time and weight; and utilize statistical inference. FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with office equipment. MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using automated office equipment. MANUAL DEXTERITY: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination. COLOR DISCRIMINATION: Requires the ability to differentiate colors and shades of color. INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people (i.e. staff, supervisors, general public, and officials) beyond giving and receiving instructions such as in interpreting departmental policies and procedures. Must be adaptable to performing under considerable stress when confronted with an emergency related to the job of Public Safety Dispatcher. PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). The City of Brentwood is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Must be a KY certified 911/Emergency Telecommunicator or approved by the Department of Criminal Justice for transferable out-of-state Telecommunicator certification credentials.Additional information/documents/testing may be required as successful applicants continue thru the recruitment process. An extensive background investigation will be performed. Pay based on related experience. Excellent benefits include health, dental, vision, & life insurance. 12 paid vacation days, 12 paid sick days, and 11 paid holidays are offered per year. Shift schedule rotates day/evening shifts including weekends and holidays. Description of Duties * Enter data on calls from both radio and telephone into computer aided dispatch computer. * Monitor and answer numerous radio frequencies. * Operate GIS system, map on computer terminal pin-pointing exact addresses and determines the best route for emergency responders. * Operate TDD machine, a communication access for the hearing impaired. * Handle emergency medical dispatch or EMD instructions for pre-arrival of the ambulance service. * Comprehend radio traffic; knows 10 codes and signals. * Dispatch emergency field units; standardization of dispatch for every call. * Communicates with surrounding agencies. * Operate NCIC/LINK terminal and allow for checking of vehicle tags, driver's license, stolen vehicles, persons wanted. * Perform a second party check on information entered into NCIC/LINK to check for errors. * Serve as point of contact between county agencies. * Perform office duties, operate general office equipment and maintain supplies for department. * Maintain daily cleaning of department and personal workstations. * Assist with officer requests pertaining to information on telephone numbers, photocopies, etc. * Maintain all information in a confidential manner. * Perform other duties as assigned. Qualifications * Must be a certified Telecommunicator and must complete required in-service training annually: Telecommunication DOCJT- 4½ week academy, DOCJT Career Development Levels: BASIC. * Must possess and maintain valid driver's license, Department of Criminal Justice Training Center required in-service to maintain certifications, CPR/First Aid. Supplemental Information * Office environment is open spaced and accommodates several employees within the same room, using computer equipment, multi-task techniques, and can be a highly stressful environment. The City of Hopkinsville is an Equal Opportunity Employer

General Description The Emergency Communications Officer will work in a high-stress, fast paced environment answering 911 emergency calls, non-emergency call, and handling in person requests for service. Communications Officers will receive calls for service and dispatch information simultaneously to emergency first responders. Essential Functions Receives, classifies, processes and dispatches emergency calls; Receives, records and forwards non-emergency calls for service; Receives law enforcement, medical, fire, EMS and related requests; Prepares and maintains computerized and other records and files; Operates radios, telephone switchboard, alarm systems, recording devices and computer terminals; Prepares and maintains data, reports and records; Maintains working knowledge of operating procedures of agencies served by 911 center; Utilizes computer data base for mapping, data collection and computer aided dispatch; Performs related tasks as assigned. Knowledge, Skills, and Abilities Skill in operation of communications systems; Knowledge of radio and teletype procedures; Ability to type/keyboard at a reasonable rate of speed; Ability to speak distinctly and hear clearly; Ability to solve problems within scope of responsibility; Ability to deal courteously with the public in all situations, including under stressful conditions; Ability to operate all communication equipment; Ability to remain calm and respond appropriately in emergency situations. Education, Training, and Experience Must be 18 years of age or older and possess a high school diploma or GED. Must be able to pass a through background investigation, which includes, but is not limited to driving and criminal history records check, credit history check, and inquiry of character and reputation. Knowledge of and capability to use required equipment, including, but not limited to headsets for communication via phone and radio, use of multiple computers and screens. Clear speaking voice. Typing speed of 20 words per minute minimum. Ability to read and interpret maps and mapping systems. Must be able to complete required training within selected time.

City of Staunton Public Safety Dispatcher Public Safety Dispatchers serve a vital role in the City's services. This is a perfect opportunity to join an outstanding team and take part in a rewarding career. Dispatchers receive emergency and non-emergency calls from the public and public safety personnel by radio and telephone, dispatch police, fire, and EMS in response to the identified need and accurately document all related incidents. Position requires the dispatcher to become certified in emergency medical dispatch (EMD) for calls involving critical illness or injury, the ability to work in stressful situations, prioritize tasks, make decisions quickly and have strict attention to detail. A HS diploma/GED, and excellent organizational, keyboarding, computing, customer service skills, the ability to adapt to change and the ability to work in a team environment required. Must be able to work a 12-hour shift: 7:00 p.m. to 7:00 a.m. and 7:00 a.m. to 7:00 p.m. on a rotating basis, including weekends and holidays. Hiring range: $41,197 or higher (salary commensurate with experience). Hiring process requires successful completion of a City of Staunton employment application, written test(s), interview(s) and background investigation, including a past free from felony conviction and crime(s) involving moral turpitude. The hiring process can take approximately four to six weeks and requires successful completion of employment application, written test, interview, background investigation, and pre-employment drug-screen. Individuals who have previously been disqualified due to the background investigation from a previous process are not eligible for consideration. IMPORTANT: “Virginia Certified Dispatchers” do NOT have to test but must submit an online application. As part of the application process, all non-“Virginia Certified Dispatcher” applicants must take a written test administered by the Staunton Police Department. You will be contacted by the Staunton Police Department after your application has been successfully submitted. This position is OPEN Until Filled. The City of Staunton is an Equal Opportunity Employer (EOE) and is fully committed to the principles and practices of equal employment.