Security Dispatcher
Dispatcher Job 189 miles from Reno
Earn $22.00/hr
California's Great America is looking for Communications Associates work in the Security department to operate and monitor base radio console with nine frequencies. You'll also:
Dispatch all routine and emergency traffic for assigned channels, including police/security and all first aid and fire department calls.
Monitor weather radar and lightning detector and advise appropriate units of weather conditions as directed by management.
Complete detailed reports before the end of scheduled shift on incidents occurring on the property.
Perform multiple tasks simultaneously with accuracy and efficiency.
Some of our amazing perks and benefits:
FREE admission to Great America!
FREE tickets for friends and family!
Exclusive associate-only events!
Positions are currently available for those who are 18 or older.
Responsibilities:
We are here to make people happy!! Great America associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.
Qualifications:
You!
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about Great America
Availability to include some weekdays, weekends, evenings, and holidays.
Ability to speak clearly and concisely.
Prior park experience, communications, security or law enforcement experience perferred.
Dispatch Call Taker- Sheriff's Office
Dispatcher Job 353 miles from Reno
Are you ready to make a profound impact on your community?
We are seeking dedicated individuals to join our team as a Dispatch Call Taker (911 Dispatcher), the first lifeline for those in need during emergencies. As a Call Taker, you will be providing critical support to those facing difficult situations. If you're passionate about serving your community and are looking for a rewarding and reliable career that truly makes a difference, please join us and be a part of the team that keeps our community safe and secure.
We are accepting applications to fill current and future vacancies in the
Santa Barbara County Sheriff's Office.
These positions are assigned to the Sheriff's Office Communication Dispatch Center in Santa Barbara.
Approved SALARY INCREASE is as follows:
6/23/2025- 2.5% increases
ABOUT THE POSITION
Under direct supervision, answers calls received in the Sheriff's Office Public Safety Dispatch Center determines the emergency or non-emergency nature of the call, and routes it to the appropriate dispatcher or provides the appropriate assistance; performs related duties as required. This position is distinguished from the Communications Dispatcher I job class in that the Call Taker does not dispatch any appropriate routine or emergency personnel or equipment via radio or other electronic communications equipment, nor is this an on-the-job training job class where the incumbent is expected to move to the position of Communications Dispatcher after completion of their on-the-job training.
A Dispatch Call Taker plays a vital role in the delivery of public safety and functions as a nexus between the community, law enforcement and allied agencies, and public safety field personnel. Their role is largely one of information processing - obtaining, evaluating, and disseminating information regarding crimes, emergencies, and requests for public safety services - information that is often critical to the safety of both the public and law enforcement personnel. The conditions under which this role is carried out are often quite demanding with respect to both cognitive and non-cognitive skills and qualities. As a Dispatch Call Taker, you will have the opportunity to gain a wealth of knowledge and experience.
Work Environment:
The Dispatch Center is a countywide answering point for the 9-1-1 emergency telephone system administered by the Santa Barbara County Sheriff's Office. The Dispatch Center is a 24-hour / 365-day facility and receives approximately 160 calls daily for service on the 9-1-1 emergency system. In addition to 9-1-1 calls, the center answers approximately 840 calls daily on many other emergency lines. This equals approximately 324,000 calls per year.
Memorization: Remembering the details of a recent incident or related incidents; remembering procedures for handling various types of complaints and incidents; remembering various codes and abbreviations (e.g. radio, legal); and remembering geographical boundaries and significant common locations.
Speed of closure: Evaluating initial information and quickly determining whether an incident is an emergency; and taking several calls reporting different parts of the same incident and quickly combining the information to gain an overall picture of what happened.
Perceptual Speed: Quickly comparing and verifying names, locations and descriptions received by telephone, or in written form (e.g. checking a detainee's description against a wanted list or data base inquiry); and quickly comparing incident information to determine if different calls are related.
Selective Attention: Taking calls within a noisy, distracting work environment (e.g. taking a complaint from a citizen while other phone lines are ringing, other dispatchers are receiving emergency calls, teletype messages are printing).
Multi-tasking: Handling multiple calls for assistance at the same time; taking a complaint while monitoring teletypes.
Using Resources & Equipment: Uses appropriate automated data bases (e.g. vehicle, criminal history, driver's license, wants and warrants, stolen property, gun, and various specialized data bases) and reference material (codes, wanted lists, directories, manuals, etc.) to obtain or accurately update information. Uses telephone system and related equipment, and/or computer-aided dispatch (CAD) system properly when receiving calls for service.
Training may last anywhere from 3- 6 months, depending on many factors including the rate at which the new employee learns and retains information. Classroom instruction, practical application in the form of on-the-job-training, field trips, projects, tests, and self-study methods are all used in order to facilitate the new employee's learning process. Throughout the Training Program, both the Dispatch Training Officer and the Trainee are expected to maintain a daily log of activities documenting concepts presented successes and achievements for each day, and areas in need of improvement. During the probationary period, the new employee will also receive quarterly evaluations as required by the Department and the County.
For more information about the
Santa Barbara County Sheriff's Office,
visit our website at
*****************
Benefits & Compensation:
To learn more about Santa Barbara County benefits, please visit the links below:
Health Benefits and Wellness:
CLICK HERE
Compensation Summary:
CLICK HERE
Retirement:
CLICK HERE
Memorandum of Understanding:
CLICK HERE
for complete details of terms and conditions.
Examples of Duties
Answers all incoming call lines, both emergency and non-emergency calls
Collects all pertinent information from the caller and records details of calls and messages.
Properly assess calls to determine whether they are of an emergency or non-emergency nature.
Routes the call to the appropriate Dispatcher or other agency.
Enters all call information into the CAD system.
Performs clerical, filing and routing recordkeeping duties as required.
Could be expected to testify in court.
Utilizes CLETS to determine and confirm information and enters and removes information.
Performs related duties as assigned.
Employment Standards
Possession of a High School Diploma or GED and any combination of experience, education and/or training, which demonstrates possession of the required knowledge and abilities listed below.
Knowledge of: English language; basic customer service practices; basic office computer applications such as Microsoft Office applications.
Ability to: Learn to retain and relay information received under stressful conditions; hear, understand, and speak the English language; respond to calls quickly and calmly and make sound decisions under pressure; learn to observe, receive, and otherwise obtain information from all relevant sources; learn to analyze information, evaluate results, and choose the best solution; solve problems; learn Federal, State, and local laws, and also local agency policies and procedures, terminology, jurisdictional boundaries, and available types of emergency services; to read maps and provide directions; clearly speak and communicate effectively over the telephone; remain calm in stressful situations; perform multiple tasks simultaneously; learn use of multiple computer and telephone systems; communicate with people of diverse social and cultural backgrounds; follow written and oral instructions; establish and maintain working relationships with other agencies; and operate a telephone, computer, mouse, and keyboard.
Additional Requirements: Incumbents must be able to type 35 wpm; work rotating shifts including nights and weekends; work overtime as required to ensure operational stability of the communications center; must be able to pass a work-simulated, computer-based performance test, a background investigation (including a polygraph examination and credit check for the Sheriff's Office), psychological evaluation, and medical exam. Work is performed in a dispatch center and requires sitting for long periods of time, extensive keyboarding, operation of a mouse, wearing of a headset, and working in a fast-paced and demanding environment; successful completion of a California Peace Officer Standards and Training (POST) Certified Basic Complaint/Dispatch Course during the one-year probationary period; appointee must successfully pass a one-year probationary period.
Desirable Qualifications: Multilingual in languages spoken in the County such as Spanish, Mixtec, Hmong or other relevant languages.
Supplemental Information
SELECTION PROCESS
Review applications and supplemental questionnaire to determine those applicants who meet the employment standards.
Personal History Questionnaire (PHQ): Qualified candidates will be notified by email to complete a Personal History Questionnaire. Upon passing your PHQ, to advance to the recruitment process.
Online Typing Assessment: Candidates will be notified by email with instructions to complete the online Typing assessment. The deadline to complete the assessment will be clearly stated in the invitation. Candidates must complete and pass the typing assessment to advance in the examination process.
CritiCall Computerized Exam (Online): Candidates who pass the typing assessment will be invited by email to the online CritiCall exam. The CritiCall exam is a computerized software testing program that tests job-related skills and multi-tasking abilities required in the complex dispatching environment.
Candidates must receive a percentage score of at least 70 on the CritiCall exam to be placed on an employment list. An adjustment may be made to raw scores based on factors listed in Civil Service Rule VI. Those candidates who are successful in the selection process will have their names placed on the employment list for a minimum of three months. At the time the employment list is established, all candidates will receive an email notice of their score on the exam(s), rank on the employment list, and exact duration of the employment list.
BACKGROUND INVESTIGATION PROCESS:
The Sheriff's Office conducts a polygraph examination and in-depth background investigation. If you feel your past may hinder your future from working for the Sheriff's Office or you are not sure how to answer the Personal History Questionnaire, please call **************, so we can assist you in determining if you can continue your application process.
Polygraph Examination will measure the accuracy of information disclosed during the background investigation process.
Background Investigation includes an interview and in-depth background investigation of police records, personal, military, and employment histories; inquiry of persons who know you and evaluate whether you respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and is a safe driver.
Upon accepting a conditional offer of employment with the Sheriff's Office, you must successfully pass the following:
Live Scan: A Live Scan is electronic fingerprint scanning that is certified by the State Department of Justice. Further instructions about when and how to complete the Live Scan will be included in the offer letter.
Psychological Examination is administrated by a licensed psychologist. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of a dispatcher and to otherwise ensure that the candidate is capable of withstanding the psychological demands of the position.
Medical Examination. The medical evaluation or examination shall commence once you accept a conditional offer of employment. You will be evaluated on the physical factors related to successful performance to determine if you are presently suited for the physically demanding job of a dispatcher.
BACKGROUND DISQUALIFIERS:
An admission of having committed any act amounting to a felony within five years in California, or in another state which would be classified as a felony in California
An adult felony conviction in California, or with a conviction for an offense in another state which would be classified as a felony in California
Currently on Probation or Parole
Adult felony and/or misdemeanor conviction(s) may be disqualifying depending on type, number, severity, and how recent
Conviction of/or sustained petitions for any sex crime
Recent use and/or possession of illegal drugs; Failure to reveal prior use will be disqualifying
Unfavorable work history
Poor credit history
History of committing domestic violence
Dishonesty or failure to reveal pertinent information
Recruiter will communicate with applicants by e-mail during each step in the recruitment process. Applicants are reminded to check spam filters continuously during the Recruitment and Selection Process steps listed above to ensure they do not miss required deadlines.
VETERAN'S PREFERENCE POINTS: Veteran's preference credit is applicable for this recruitment (5 points for veterans, 10 points for disabled veterans). To be eligible for this credit, you must be applying for this position within five years from your most recent date of: (1) honorable discharge from active military service; or, (2) discharge from a military or veterans' hospital where treatment and confinement were for a disability incurred during active military service; or, (3) completion of education or training funded by a Federal Educational Assistance Act. No time limit exists for veterans with 30% or more disability.
To receive veteran's preference points, you must: (1) check the Veteran's Preference Points box on the employment application form, (2) submit a copy of your Form DD-214 and supporting documentation with your online application or before the examination date, and (3) pass all phases of the Civil Service examination process. The preference points will be added to your final test score.
Disaster Service Worker: Pursuant to Government Code Section 3100, all employees with the County of Santa Barbara are declared to be disaster service workers subject to such disaster service. Activities as may be assigned to them by their superiors or by law.
The County of Santa Barbara is committed to providing reasonable accommodation to applicants. Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting. We do require verification of needed accommodation from a professional source, such as a Medical Provider or a learning institution.
Statement of Commitment
The County of Santa Barbara is dedicated to cultivating and sustaining an environment that exhibits equity and inclusion everywhere, and at all levels of our organization. The County believes equity is a fundamental principle that must be imbedded in policies, institutional practices and systems. The County recognizes the negative impacts of systemic racism and is committed to eliminating the barriers affecting our Black, Latinx, Indigenous, and Asian community members, as well as people of other diverse racial and ethnic backgrounds. We envision a world where society and its systems (e.g. education, criminal justice, and health care, housing the economy) are just, fair, and inclusive, enabling all people to participate and reach their full potential.
We celebrate community and employee diversity, strive for inclusion and belonging, and promote empowered participation. We aspire to build a workforce that is reflective of these values and the communities we serve. We are proud to be an equal opportunity employer and will resolutely uphold federal, California state law and/or Santa Barbara County ordinances.
We believe equity and inclusion are vital to fulfill the County's mission and to embody a culture of "One County, One Future." Expanding the full range of employee talent allows the County to deliver our best to all our community members.
We believe in the dignity and humanity of all people. We strive for a healthy and prosperous society that promotes all people having equitable access and opportunity.
APPLICATION AND SUPPLEMENTAL QUESTIONNAIRE DEADLINE: OPEN UNTIL FILLED; Postmarks not accepted. Applications and job bulletins can be obtained 24 hours a day at ***********************************************
For recruitment questions, please contact HR Recruiter Colleen Ryan at *********************.
PDN-9e4b199e-fb26-448a-b076-43adcaf180d4
Dispatch Yard Coordinator
Dispatcher Job In Reno, NV
OnTrac is hiring a Dispatch Yard Coordinator
Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!
Location: 9715 N Virginia St. Reno, NV 89506
Pay: $19.00 - $24.00 per hour, depending on experience
Shift: Sunday from 5:00 AM to 1:30 PM AND Monday - Thursday from 10:30 AM to 7:00 PM. Hours subject to change based on business needs.
Employment Logistics:
Our Yard Coordinators / Dispatchers play a critical role in the coordination and tracking of the movement of trailers in and out of the yard facility and oversee yard workers (our hostlers) movements. Yard Coordinators also work with incoming drivers to ensure smooth traffic flow in and out of the facility.
Unpacking the Benefits:
Competitive individual and group benefits
Medical, Dental, and Vision insurance
Paid Time Off including Holiday pay
401(k) with company match
Safe and clean work environment
Referral Bonus Program - up to $500 per referral!
The Must-Haves:
High school diploma or general education degree (GED) preferred
Or at least one year of related experience and/or training; or an equivalent of both
One year of leadership experience preferred
Experience and proficiency with Microsoft Excel and Outlook
Your Mission in Motion:
Check-in Vendors/Drivers when they arrive
Work with Management and the Yard Switchers (Hostlers) in the unload area to coordinate trailer movement, con gear placement, and ensure proper dock set up.
Perform thorough yard checks
Provide reports detailing all trailer pick-ups
Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.
If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!
OnTrac is proud to be an Equal Opportunity Employer
OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.
Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.
Other details
Job Family Operations
Job Function Operations
Pay Type Hourly
Dispatcher - Public Safety
Dispatcher Job 419 miles from Reno
The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras; recordings and playback. Process parking and bicycle registration. Dispatch officers to the requested services. Relay accurate information and directions to Orange Fire and Police as needed. Enter, update, retrieve information from computer networks and any other duties as needed or assigned to accomplish the mission of the Public Safety Department. The Dispatcher is a non-exempt full-time staff position which assists management within the Public Safety department. The position and is scheduled to work a 4/10 alternative work schedule and operates on a rotation schedule, with evenings, weekends, and on-call rotation duties. Must be able to work varying shifts as assigned. A DMV record check is required before and during employment. Continued employment is subject to satisfactory DMV records review.
Responsibilities
The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras; recordings and playback. Provide live scan fingerprinting services. Process parking and bicycle registration. Receive emergency calls and dispatch resources as needed. Dispatch officers to the requested services. Coordinate calls for service over the phone and radio system. Coordinate responses with local Police and Fire departments. Provide Customer Service information over the phone and at front counter. Any additional duties as needed or assigned to accomplish the mission of the Public Safety Department. This position requires employee to be available during on-call shifts. This position works a 4/10 rotating schedule with shifts working but not limited to: 5:30am - 4:00pm 9:30am - 8:00pm 3:30pm - 2:00am 7:30pm - 6:00am
Required Qualifications
High School diploma Successful completion of 911 dispatch course within the first 365 days of employment. Chapman will provide. Must have and maintain in good standings, a valid California Driver's License. Experience working in professional office with multiple demands. Correct usage of English spelling, grammar and punctuation. Ability to work under pressure, exercise good judgement, and make sound decisions in emergency situations. Ability to effectively communicate with and elicit information from upset and irate persons. Excellent communication skills to work with a diverse group both inside and outside the university. Answer non-emergency calls for service, determines priority and dispatches emergency units as necessary. Receive emergency 911 calls and dispatches emergency units as necessary Enter, update and retrieve information from computer networks related to vehicle/bicycle registration, wanted persons, stolen property, and authorized building admittance. Perform a variety of record keeping, filing, indexing and other general clerical work. Maintain a variety of logs relating to public safety activities. Must be able to accurately type 35WPM while operating the computer-aided dispatch system to update activities. Operate computer-aided dispatch system to update activities. Maintain a detailed logs of reported assistance, visitors to the front counter and other pertinent information as assigned. Schedule and provide Live scan fingerprinting service as needed. Monitor surveillance cameras. Check functional operations of all surveillance cameras a minimum of once a shift. Monitor mobile security alarm system and in-house file alarm system. Able to work various work shifts. Must be able to provide quality customer service. General clerical experience with the ability to learn and interpret policies and procedures of the department and university. Technical skills to learn enterprise systems and tools. Able to work with high confidential information Ability to learn geographic features within the area and give geographic directions upon request. Sufficient hand/eye coordination to perform repetitive movements in an office atmosphere with multiple demands is an essential part of the job function. Demonstrated knowledge of standard radio broadcasting equipment, procedures and rules.
Emergency 911 Dispatcher
Dispatcher Job In Reno, NV
As a Communications Specialist (dispatcher) you answer emergency medical and fire calls for service and dispatch ambulances and fire resources to locations requesting help. As a call taker you process emergency medical and fire related calls using established protocols. You give callers instructions to begin patient care and how to safeguard themselves until help arrives on scene. The dispatcher position is responsible for sending the closest appropriate response resource to the scene. The dispatcher also communicates safety concerns involving patients and responders to determine whether or not additional precautions or equipment should be taken.
We offer a full academy training to develop the skills and competence to successfully process calls and dispatch resources. Prior medical or fire experience is preferred. All Communications Specialists must have completed or will need to complete an EMT course within 6 months of hire. REMSA Health has an onsite education facility where the EMT course can be completed. This is a full time position that is eligible for benefits. We also offer relocation assistance!
Requirements:
EMT certificate, past EMT course completion, or ability to complete course within 6 months of hire is required.
Ability to type a minimum of 35 wpm is required.
Excellent verbal, written and interpersonal communication skills.
Ability to multi-task, specifically under pressure or during an emergency or crisis. The individual must have the ability actively listen and process verbal or written feedback, while utilizing sophisticated electronic platforms (e.g. mapping software, CAD system, email, paging system, radio system), while taking in additional audio or visual stimuli.
Attentive to detail in various mediums and forms - must be able to translate audio or spoken information from callers, and accurately process, provide, share and input into various electronic systems. Accuracy and efficiency is imperative.
EMS and Fire dispatch is a 24 hour, 7 -day a week community service, which includes holidays, weekends and during disasters. It is imperative that the individual have the ability work, nights, days, weekends, weekdays, holidays, extended hours, including mandatory additional shifts or mandatory hold over. Need is forever changing; therefore, adaptability and flexibility are a must. Shifts are assigned by system need, seniority and performance, and have the potential to be changed without notice.
Ability to work as a team, respectfully and professionally.
High-performance EMS experience a plus.
EMD certification strongly preferred.
Within 6 months:
Obtain AHA healthcare provider CPR card.
Successful completion of a REMSA approved EMD and EFD course with the International Academy of Emergency Dispatch.
Obtain knowledge of System Status Management (SSM), and the System Status Plan.
Obtain knowledge of Fire Dispatch Protocols and Fire Response Plans.
Ability to effectively process 911, emergent and non-emergent calls for service.
Ability to maintain required Pro QA scores within the Academy standards for accreditation.
Obtain a thorough knowledge of all REMSA dispatch, and Emergency Operations policies and procedures.
Obtain proficiency with Dispatch protocols, programs, and system operational requirements.
Develop computer literacy in multiple systems and programs (i.e. CAD system, Google business suite (e.g. email), MS Office, West Phone system, Mapping System)
Develop basic leadership skills and the ability to make decisions based on the STAR CARE principles.
Pay & Benefits:
Pay is commensurate with your experience level. Many companies claim to have a great benefit package, but how many will offer you the following?
Company matched 401K retirement plan
Employee bonus plan & holiday bonuses
Scheduled pay increases
Company paid short & long-term disability coverage
Tuition reimbursement & an education center onsite
AD&D, life & critical illness insurance
HSA with company contribution
Pet insurance
10 company recognized holidays that includes an employee designated holiday
High bank limit PTO plan with a self-directed cash out provision with an additional 3 contingency days for new employees within first year.
Gym membership reimbursement
Service awards program
Company provided uniforms
Employee assistance & PTO donation programs
And more…
Public Safety Dispatcher (Part-Time/On-Call)
Dispatcher Job 183 miles from Reno
Recruitments posted as "Continuous" are subject to close at any time following an initial two-week posting period. Upon closing, the applications received will be screened and notices will be sent to the applicants regarding the status of their application.
This recruitment is open to applicants with prior Public Safety Dispatching experience only. Retired CalPERS annuitants are eligible to apply if they have been retired for more than six months and are limited to working 960 hours in a fiscal year (July 1 - June 30). Individuals hired into this classification are part-time, temporary employees. They are at-will with no benefits.
Under general supervision, receives and transmits emergency radio and telephone communications; dispatches law enforcement, fire, ambulance, and other public safety personnel as needed; monitors emergency alarm systems; enters and retrieves data from computer systems; and other related duties.
JOB REQUIREMENTS
These examples are intended only as illustrations of the various types of work performed in positions allocated to this class. The examples of work performed are neither restricted to nor all-encompassing of the duties to be performed under this job title.
Receives and classifies incoming phone calls and radio traffic.
Determines priority of responses and dispatches appropriate public safety units.
Answers incoming business and emergency calls.
Takes complaints and requests for information from citizens.
Responds to inquiries at the public counter after business hours.
Operates a teletype system and computer for requesting information to assist officers in dealing with incidents.
Enters information into centralized record keeping system.
Confirms outstanding warrants with other agencies.
Performs clerical skills such as typing and filing a variety of information.
May assist in processing arrestees and monitoring them in a holding cell.
May be required to take minor crime reports.
Works rotating shifts, including nights, weekends, and holidays.
Performs related duties as assigned.
MINIMUM QUALIFICATIONS
Knowledge and Skills:
Typing skills at a speed of 35 net words per minute.
Good written and verbal skills, using good English grammar and diction.
Skill in thinking and acting quickly, calmly, and appropriately in emergency situations.
Good interpersonal skills including dealing politely and effectively with citizens who may be emotionally upset, excited, or distraught.
Good record keeping and clerical skills, using independent judgment and requiring speed and accuracy.
Skill in establishing and maintaining harmonious working relations with department personnel, supervisors, other City employees, and the general public.
Working knowledge of modern office equipment, practices, and procedures desirable.
Working knowledge of the City of Ukiah, including the location of streets and important buildings desirable.
Ability to work rotating shifts and long hours without a break.
Ability to sit for long periods of time.
Working knowledge of the Penal Code, California Vehicle Code, and Uniform Fire Code desirable.
Computer experience desirable.
Education and Experience:
Graduation from high school and one year clerical and telephone experience or equivalent combination of education and experience. Prior dispatching experience and experience with computers desirable; bilingual -Spanish speaking abilities preferred.
Necessary Special Requirement:
Possession of a valid Class C California Driver's License is required.
SELECTION PROCEDURE
Applications must be filled out completely. Applications will be reviewed by a screening committee and those applicants who appear to be among the best qualified will be selected for the examination process. This process may include a variety of techniques designed to test applicants' knowledge, skills, and abilities to perform the duties and responsibilities of the job. An eligibility list will be established by ranking candidates by their overall score and a selection will be made from the candidates on this list. All employment offers are subject to a City-paid physical examination and a thorough reference and background check. In accordance with the Immigration Reform Act of 1986, the City must verify, once an employment offer has been made, that all persons have written proof of their right to work in the United States. In accordance with the Americans with Disabilities Act (ADA), if special accommodations are necessary at any stage of the testing process, please notify the Human Resources Department in advance at ************** so your request may be reviewed prior to the occurrence of the test. The City of Ukiah is an Equal Opportunity Employer committed to building a diverse workforce.
Continually working to promote diversity, equity, transparency, and justice through the adoption and implementation of City practices, policies, and procedures.
Public Safety Dispatcher Lateral
Dispatcher Job In California
We have some exciting news! The Butte County Sheriff's Office is now offering a $50,000 hiring bonus for Lateral- Public Safety Dispatchers CLICK HERE FOR MORE INFORMATION! Additional qualifications for lateral transfers: Must be currently working or employed within the last twelve months as a public safety dispatcher in a California Law Enforcement Agency or California Fire Department with a minimum of one (1) year experience as a public safety dispatcher with the same agency.
FLSA: Non-Exempt
DEFINITION
Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to established emergency and County procedures; performs a variety of technical tasks relative to the assigned functional area; and performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.
CLASS CHARACTERISTICS
This classification is responsible for independently performing technical duties in support of public safety communications. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.
EXAMPLES OF TYPICAL JOB FUNCTIONS
Typical functions may include any of the following tasks, knowledge, abilities, and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
* Receives, analyzes, and evaluates 911, Sheriff's emergency and business calls, inquiries and complaints, roads, animal control, and maintenance; transfers calls to appropriate parties or creates a call for dispatch.
* Dispatches sheriff units or other staff and equipment to emergency or non-emergency locations; determines proper jurisdiction and staff to be dispatched.
* Monitors status of public safety units to ensure officer safety and availability for services.
* Operates multiple communications devices and computers concurrently to insure swift and appropriate response to calls; continuously updates suspect information and deputy locations.
* Maintains efficient records of radio calls and information logs; maintains and accesses business and premise history and index files for emergency and other necessary contacts.
* Accesses local, state, and federal criminal justice information systems; operates systems to transmit and receive information.
* Maintains radio contact with allied agencies, including mobile and portable units; recognizes units from other agencies and assists them with County units or provides requested information.
* Monitors alarms and security systems for businesses, relevant histories, and files for emergency contacts.
* Responds to Deputy radio traffic and requests and disseminates suspect information from roll call boards, prior calls, and bulletins; responds to in-house, radio paging, and after-hours phone lines.
* Performs basic equipment adjustments and maintenance; may perform associated office support duties.
* Assist the Coroner's Office daily by using investigative tools to locate family members of decedents to make required notifications.
* Performs related duties as assigned.
Knowledge of:
* Principles, practices, procedures, and terminology used in law enforcement ?and related emergency radio and telephone communications.
* Basic functions of law enforcement agencies.
* The topography and communities of Butte County.
* Proper and effective methods of deploying law enforcement personnel.
* Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
* Principles and procedures of recordkeeping.
* Techniques for dealing with people of all socio-economic level under hostile and emergency situations.
* Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.
* The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
* Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
Ability To:
* Read and interpret maps and other pertinent documentation.
* Observe and accurately recall places, names, descriptive characteristics, and facts of incidents.
* Memorize codes, names, locations, and other detailed information.
* Work under stressful conditions to assess difficult or emergency circumstances.
* Independently make quick, sound decisions based on facts and implement appropriate response strategies.
* Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
* Use tact, initiative, prudence, and independent judgment within general policy, legal, and procedural guidelines.
* Effectively use computer systems, software applications relevant to work performed and modern business equipment to perform a variety of work tasks.
* Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
* Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade; and
One (1) year of general office and computer experience.
Certifications and Licenses:
* Possess and maintain a valid C.L.E.T.S. Operator certificate by the end of the probationary period.
* Possess and maintain a Basic Dispatcher Course certificate issued by the California State Commission on Peace Officer Standards and Training (P.O.S.T). by the end of the probationary period.
PHYSICAL DEMANDS
* Mobility to work in a standard office setting and use standard office equipment, including a computer; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information; ability to lift, carry, push and pull materials and objects up to 10 pounds.
* Vision to read printed materials and a computer screen.
* Hearing and speech to communicate in person and over the telephone.
* Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment.
WORKING CONDITIONS
* Office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances.
* Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
* Must pass a thorough background investigation.
EQUIPMENT AND TOOLS UTILIZED
* Equipment utilized includes personal computer, fax machine, and standard office equipment.
Disaster Service Worker
All Butte County employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.
Public Safety Dispatcher I, University Police Services
Dispatcher Job 356 miles from Reno
Nevada State University appreciates your interest in employment. To ensure your application process runs smoothly, we ask that you keep in mind the following when completing your application: * The required documents are listed below on the posting. Your application may not be considered if you do not attach the required documents.
* Draft applications are saved automatically and can be accessed through your candidate home account. Completed applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.
* Please note, recruitment will close without notice when a hiring decision has been made.
If you need assistance or have questions regarding the application process, please contact the Human Resources department at ************** or *********************.
Job Description
University Police Services, Southern Command invites applications for Public Safety Dispatcher I (multiple positions open), [R0139826] (multiple positions open). We appreciate your interest in employment at our growing division.
ROLE of the POSITION
University Police Services is conducting a continuous recruitment for current and future openings for Retired Public Safety Dispatcher I.
Positions may be assigned to any campus to include the College of Southern Nevada, Desert Research Institute, Nevada State College, and the University of Nevada, Las Vegas.
University Police Services Public Safety Dispatchers serve as the gateway to and for emergency personnel for all NSHE Campuses in Clark County and coordinate responses with police, fire, medical and other emergency agencies. The public safety dispatcher is the centralized point of contact to gather information and direct emergency response agencies within the jurisdiction of University Police Services. Under general supervision, the public safety dispatcher receives, evaluates, prioritizes and dispatches public safety calls for service and responds to emergency and non-emergency calls in a timely and appropriate manner. University Police Services public safety dispatchers operate a variety of communications equipment including radio, telephone, telephony, TDD and multiple computer systems and relays data into the computer aided dispatch (CAD) program. Public safety dispatchers access and correlate information from the National Criminal Information Center (NCIC) database as well as the Nevada Criminal Justice Information System (NCJIS) to provide criminal history information for wanted persons or items, along with other sensitive information necessary for the Police Department to perform their daily activities for the University and College community. The public safety dispatcher monitors all fire and burglar alarms to all buildings and offices on campus. The public safety dispatcher accesses the closed circuit television (CCTV) or security video cameras on campus. The dispatch center is operated 24/7, 365 days a year for routine and emergency calls for service. They also handle all after hours maintenance calls and contacts for the University.
DEPARTMENT INFORMATION
The department is a full-service police department comprised of patrol operations, administration, police dispatch and a detective division. Services include a canine program, walking and bicycle patrols, and a pro-active, selective traffic enforcement program and takes a leadership role in preparing the University to respond to large-scale crises and events. The department consists of 80 employees (42 full-time sworn officers, 10 sworn part-time, 8 non-sworn part-time, 24 students, and 20 full & part-time civilian support staff). The patrol area for Police Services encompasses all Nevada System of Higher Education facilities in the Las Vegas Metropolitan area. For more information, please visit: ****************************
PROFILE
The Nevada System of Higher Education (NSHE) was established in 1865 and is currently comprised of two doctoral-granting universities, a state college, four comprehensive community colleges and one environmental research institute. The public system of higher education in Nevada is governed by the Board of Regents serving over 100,000 students and 15,000 employees.
University Police Services, Southern Command, is a full service category I law enforcement agency that serves the University of Nevada, Las Vegas, the College of Southern Nevada, the Desert Research Institute and Nevada State College. The department consists of 163 employees and has responsibility for the public safety needs of 80,000 students, faculty and staff over an 800 square mile service area. Law enforcement operations consists of 80 full and part time sworn peace officers, a full service 9-1-1 Center, K-9 operations; emergency management operations with a fully functional EOC and oversight of major special events hosting more than a million visitors a year to various events.
Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.
For more information, visit us on line at: ****************************
COMMITMENT to DIVERSITY
The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.
REQUIRED QUALIFICATIONS
Graduation from high school or the equivalent and two years' experience in clerical, data entry, telephone switchboard or radio telephone work; OR an equivalent combination of education and experience. Additional experience can be substituted for high school education.
SPECIAL REQUIREMENTS
* Pursuant to NRS 284.4066, all positions in this series have been identified as affecting public safety. Persons offered employment in these positions must submit to a pre-employment screening for controlled substances.
* Some positions required working on evening, weekends, and/or holidays.
* A valid driver's license is required at time of appointment and as a condition of continuing employment.
INFORMATIONAL NOTES:
∗Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment.
∗Applicants must meet the minimum typing speed established by the agency at the time of recruitment.
PREFERRED QUALIFICATIONS
* Strong customer service orientation.
* Excellent management and organizational skills.
* Excellent communication skills.
* Ability to multi-task, problem solve, and maintain confidentiality.
SALARY
Public Safety Dispatcher I - Grade 27 Step 1, salary $41,634.72."Step" means the number assigned by the Division of Human Resource Management to identify a specific rate of pay within a grade. Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1.
BENEFITS OF WORKING AT UNLV
* Generous compensation packages, separate paid time off for annual and sick leave, and holidays
* Excellent health insurance including medical, dental, and vision
* No state income tax
* Comprehensive retirement plans and voluntary benefits programs
* Tuition discounts at Nevada System of Higher Education (NSHE) schools
* Tuition discounts for spouses, domestic partners, and dependents
PERKS
* Flexible work schedule (depending on your department)
* Employee recognition and appreciation programs
* Personal and professional development opportunities
* UNLV athletics ticket discounts
* Employee discount at UNLV's Student Wellness Recreation Center
* Statewide employee purchase program discounts
* RebelCard discounts on and off campus
* Wellness programming for all UNLV faculty and staff at no cost
HOW TO APPLY
THIS RECRUITMENT MAY CLOSE PRIOR TO THE ANNOUNCED CLOSING DATE BELOW BASED ON VOLUME OF APPLICATIONS RECEIVED.
Submit a letter of interest (cover letter) and a detailed resume listing qualifications and experience. If you are a veteran, please attach your DD-214 or other applicable official documentation to your application as evidence of Veterans or Disabled Veteran's status.
Attach ALL documents in the CV/Resume attachment section when applying.
Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. The resume must have a detailed description of the major duties that you performed as a part of each job; applicants must demonstrate that they qualify for this position. Education (including High School) and experience must be clearly documented. Your application will NOT be moved forward if your application is incomplete.
This recruitment will remain open until filled. Materials should be addressed to Assistant Director, Arnold Vasquez and must be submitted through Workday, as we do not accept emailed materials. For assistance with the application process, contact Sr. HR Business Partner, Kelly Scherado at ************** or **************************.
SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES
UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, in the search box.
If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.
EEO/AA STATEMENT
The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible.
TITLE IX STATEMENT
The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Box 451062, Las Vegas, NV 89154-1062, Frank and Estella Beam Hall (BEH) Room 553, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both.
Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.
SAFETY AND SECURITY STATEMENT
UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.
JOB CATEGORY
Classified
Exempt
No
Full-Time Equivalent
100.0%
Required Attachment(s)
Posting Close Date
Note to Applicant
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
Nevada State University does not currently sponsor Visas, all applicants must be eligible to work in the United States without sponsorship.
Nevada State University
Security Dispatcher (Nightshift)
Dispatcher Job In Reno, NV
SECURITY DISPATCHER
Recruiting for professional and reliable Dispatchers. In order to excel in this position, all candidates should be able to multi-task in stressful conditions with little supervision. In addition to being an excellent communicator, the ideal candidate will also demonstrate superb organizational and interpersonal skills. Providing these services in an effective manner will ensure that Dispatch and other operations are maintained efficiently.
APPLY ON OUR WEBSITE: *****************************************
Essential Job Functions
. Follow ESI and Dispatch Policies and Procedures.
. Create, edit, and approve reports for the Client from Officers in the field.
. Type correspondence and respond to incoming emails.
. Maintain a file system, both hard copy and electronic.
. Prepare documents and reports in our electronic system.
. Provide Dispatch services.
. Answer phones, direct calls, and respond to inquiries.
. Establish reports and records using provided software.
Maintain a positive attitude within the office, work well with other
Understand Emergency Protocols and Chain of Command.
. Read all emails and pass down information that is created and sent out.
. Learn all policies and procedures pertaining to client properties, keep updated on changing property specifics.
Requirements
. Ability to multi-task.
. Have good customer and employee relations skills.
. Must be able to communicate in an effective and positive manner.
. Be able to take initiative and present new ideas.
. Take direction and adapt to new changes well.
. Must have good reading and grammar skills.
. Handle stress in a professional manner.
. Efficient with computers and software programs.
Education/Other Skills
. High School Diploma or GED.
. 1+ years of Dispatch experience preferred but not required.
. 1+ years of Office experience.
Pay Rate: $19 - $23/hr pending completion of the probationary period
As the leading private security provider in the Northern Nevada area, the ESI Security Services family has been assisting Northern Nevada and California for the past twenty years. Originally established as Events Services, Inc. by owner Mike Hendi in 1989, the company had only a handful of employees and one company vehicle. Since its inception, Events Services has grown to include over 450 employees, a vast array of services, and a fleet of over 50 company vehicles. ESI Security Services, which started as the patrol division of Events Services, Inc., has become its own company and has taken over all security aspects ranging from onsite security to patrol inspection services. Events Services, Inc. now specializes in services such as ticket taking, ushers, and many other special event services. Our services start from the time you pick up the phone to speak with our professional and friendly office team to the training of our quality officers that work at your site. We know that our success depends on your success so we work closely with you to get every detail right. When you need security, we want you to think ESI. When you choose ESI, we want you to think exceptional.
PILB # 700 CA PPO # 16693
Public Safety Communications Dispatcher - Department of Emergency Management (8238)
Dispatcher Job 186 miles from Reno
Under general supervision, receives incoming telephone calls for 911 police, fire, and medical emergency and non-emergency services, and dispatches public safety personnel units and equipment to respond to calls for service utilizing a two-way radio system, Computer Aided Dispatch system, multiple display terminal and other related equipment; evaluates, prioritizes, documents and directs calls to appropriate resources; maintains two-way communications with police, fire and emergency medical units; exercises considerable judgment in transmitting pertinent information to field units and in dispatching emergency personnel and equipment in accordance with established regulations and procedures; and performs other related duties as required.
This is the entry level in the emergency communications dispatcher classification series responsible for learning and applying methods, techniques and practices in police, fire and emergency medical dispatching. Initially, incumbents work in a training capacity to learn all aspects of police, fire and emergency medical dispatching. As experience accrues, the incumbent performs with increasing independence. This class is distinguished from the 8239 Public Safety Communications Supervisor in that the latter exercises full supervisory responsibilities over staff and the work of the unit.
Job Description
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
1. Receives emergency calls and obtains information to determine facts; evaluates such information to determine what type of response is necessary and dispatches the required police, fire or medical service.
2. Dispatches police, fire and emergency medical personnel and equipment on both routine and emergency calls to specific locations utilizing a Computer Aided Dispatch system, multiple video display terminal, radio console and related equipment.
3. Operates a two-way radio system in communicating with a number of mobile units in the field to receive and transmit emergency service messages and information.
4. Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel.
5. Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus.
6. Responds to public inquiries regarding emergency medical service, fire rescue, police assistance, crimes, violations and other offenses; properly classifies and prioritizes any report or complaint information and determines appropriate course of action.
7. Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all-points bulletins.
8. Maintains record of all calls received and prepares reports of critical incidents.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of: Principles, practices and procedures of emergency communications for police, fire and emergency medical dispatching; call evaluation techniques; general geography of city roads, streets, highways, public facilities and buildings; federal and state regulations governing the operation of communications systems for transmitting emergency information and dispatching personnel and equipment; proper office procedures and record-keeping techniques.
Ability and Skill to: Operate a public safety computer system and two-way radio; interpret federal communications and departmental regulations, policies and procedures; speak and write in English, spell correctly and communicate in a clear, concise and understandable manner; memorize names and locations; analyze situations accurately, think and act quickly in emergency situations and exercise sound judgment; work under considerable stress caused by a volume of messages or emergency conditions involving the protection of life and property; work under emergency or austere conditions following a disaster; maintain an effective working relationship with supervisors and co-workers; exercise sensitivity with various members of the public; work weekends, nights, holidays, irregular hours and overtime; and ability to operate a computer terminal at 40 words per minute (net).
Qualifications
MINIMUM QUALIFICATIONS
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education: Possession of a high school diploma or equivalent (GED or High School Proficiency Examination).
Experience: Two (2) years of experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people.
License and Certification: None
Substitution: Completion of thirty (30) semester units or forty-five (45) quarter units of coursework from an accredited college or university may substitute for one (1) year of the required experience as described above.
Additional Information
SUPPLEMENTAL INFORMATION
Working Conditions: Public Safety Communications Dispatchers work in a fast-paced, highly stressful, and confined environment, wear headsets which restrict physical movement in the work area, and sit or stand and view video displays for extended periods of time. Dispatchers work 8-hour or 10-hour shifts, or longer, and may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime. Must be willing and able to respond, report, and mobilize as necessary.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
Public Safety Communicator/911 Dispatcher (Lateral)
Dispatcher Job 198 miles from Reno
The City of Gilroy is recruiting for the full-time position Public Safety Communicator in the Police Department. This recruitment is for the lateral position requiring two and one-half years of public safety dispatching work experience. The general goal of the Communications Unit is to provide 24 hour emergency communication response for all police, fire, and medical emergency calls for service in a courteous and professional manner.
GENERAL DESCRIPTION:
Under the direct supervision of the Communications Supervisor and under the functional supervision of the Watch Commander, answer emergency and routine calls from the public for Police, Fire, and medical assistance and general service and dispatch necessary personnel and equipment, perform other related duties as required. Work shifts including weekends, holidays, nights and evening hours.
THE IDEAL CANDIDATE WILL:
Have strong prior experience serving as a 911 dispatcher for a busy community.
Have experience dispatching both police and fire personnel to calls for service.
Have a heart for public service with the ability to use compassion and empathy with callers when appropriate and needed.
Have experience handling complex and challenging calls for service.
Be skilled in handling difficult calls in a calm and professional manner.
Have excellent interpersonal and professional customer service skills.
Have superb listening skills and the ability to communicate effectively orally and in writing.
Be adaptable to changing situations; work well under pressure, and be comfortable making quick or critical decisions.
Possess strong multi-tasking skills.
Be proficient with computers and with the use of software and technology, including systems specific to public safety services.
Have participated in "sit-alongs" with the City of Gilroy Police Department Communications Unit.
Have a willingness to learn and improve on skills and be receptive of constructive feedback.
Receive telephone complaints concerning crimes, fires, medical emergencies, public works calls, and other requests.
Promptly and courteously obtain pertinent information regarding the calls for service utilizing proper radio/telephone etiquette.
Determine the priority and promptly dispatches appropriate Police, Fire and other units.
Maintain complete and accurate written/typed records of all calls for service and all pertinent radio transmissions.
Operate teletype, computer and recording equipment and perform minor daily maintenance of equipment.
Maintain up-to-date operating manuals, procedure manuals and training guides.
Process requests for warrants and record checks on persons and property; Interpret information to be returned.
Make computer entries.
Participate in training programs and utilizes acquired knowledge.
May train other unit members.
Perform other related work as required.
Graduation from high school or the equivalent (ie. GED).
Two and one-half years of work experience with a public safety agency performing 911 dispatching functions utilizing a computer-aided dispatching system.
Successful completion of the City of Gilroy's Public Safety Communicator training program while hired as a Public Safety Communicator Trainee can substitute for up to two years of the required experience noted above in #2.
Possession of a State of California P.O.S.T. Dispatching Certificate or must obtain certification within one year of hire.
Computer keyboarding at the rate of 35 net words per minute.
Possess and maintain a valid California Driver License and a safe driving record necessary to operate assigned vehicle(s).
Pass a post-offer psychological evaluation and a medical examination, which includes a drug test.
Pass a P.O.S.T. background investigation, which includes a polygraph examination, an extensive Department of Justice criminal record check, and an FBI clearance.
Prefer non-tobacco user.
Prefer bilingual (English/Spanish).
Must be willing to work weekends, various shifts, and holidays.
APPLICATION PROCESS
If you are interested in pursuing this exciting career opportunity, please attach and submit the following required items with your electronic NEOGOV application:
A completed City of Gilroy employment application including complete supplemental question responses
A detailed resume that highlights your related skills and experience
City Application Form - Candidates must complete the NEOGOV City of Gilroy application form for this position and submit on line. Please prepare attachments prior to completion of the NEOGOV application as incomplete applications will not be accepted.
Apply Online: Go to **************************************************** You can apply online by clicking on the job title you are interested in and clicking on the "Apply" link. After viewing the Job Description, click the 'Apply' tab. If this is the first time you are applying using our online job application, you will need to create an account and select a Username and Password. After your account has been established, you can import your resume from LinkedIn, upload it from a saved document on your computer, or manually enter your personal information. This application will be saved and used to apply for future job openings.
Process Timeline
This position is open until filled; applications will be reviewed periodically and interviews may be scheduled at any time.
Only complete application packets will be reviewed. Only the most qualified applicants with the most relevant experience and education will be invited to continue in the selection process. In addition, final candidates for the position are required to pass a detailed P.O.S.T. background check, State of California Department of Justice criminal records check, P.O.S.T. medical evaluation, and drug screen, given at the City's expense, prior to appointment. If special accommodations are necessary at any stage of the selection process, please contact the Human Resources Department right away ************.
Attention: Communication regarding your status in this recruitment process will be conducted via e-mail. Be sure to include an e-mail address on the employment application. Applicants are responsible for notifying Human Resources of any changes to an e-mail address and/or other contact information.
THE CITY OF GILROY IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS WORKFORCE DIVERSITY, EQUITY, INCLUSION, AND BELONGING. JOIN OUR TEAM!
Retired Public Safety Dispatcher I-V, Critical Labor Shortage
Dispatcher Job 337 miles from Reno
The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: * Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
* Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
* Please note that applications must be submitted prior to the close of the recruitment.
Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************.
Job Description
University Police Services, Southern Command invites applications for Retired Public Safety Dispatcher I-V, Critical Labor Shortage positions (multiple positions open), [R0139825] (multiple positions open). We appreciate your interest in employment at our growing division.
This position is open to PERS RETIRED PUBLIC SAFETY DISPATCHER APPLICANTS ONLY
ROLE of the POSITION
University Police Services is conducting a continuous recruitment for current and future openings for Retired Public Safety Dispatcher I-V, Critical Labor Shortage. The following law enforcement credentials are categorized as a Public Safety Dispatcher I-V:
* Retired with Nevada Public Employee Retirement System (PERS) as a Public Safety Dispatcher I-V.
Positions may be assigned to any campus to include the College of Southern Nevada, Desert Research Institute, Nevada State College, and the University of Nevada, Las Vegas.
University Police Services Public Safety Dispatchers serve as the gateway to and for emergency personnel for all NSHE Campuses in Clark County and coordinate responses with police, fire, medical and other emergency agencies. The public safety dispatcher is the centralized point of contact to gather information and direct emergency response agencies within the jurisdiction of University Police Services. Under general supervision, the public safety dispatcher receives, evaluates, prioritizes and dispatches public safety calls for service and responds to emergency and non-emergency calls in a timely and appropriate manner. University Police Services public safety dispatchers operate a variety of communications equipment including radio, telephone, telephony, TDD and multiple computer systems and relays data into the computer aided dispatch (CAD) program. Public safety dispatchers access and correlate information from the National Criminal Information Center (NCIC) database as well as the Nevada Criminal Justice Information System (NCJIS) to provide criminal history information for wanted persons or items, along with other sensitive information necessary for the Police Department to perform their daily activities for the University and College community. The public safety dispatcher monitors all fire and burglar alarms to all buildings and offices on campus. The public safety dispatcher accesses the closed circuit television (CCTV) or security video cameras on campus. The dispatch center is operated 24/7, 365 days a year for routine and emergency calls for service. They also handle all after hours maintenance calls and contacts for the University.
DEPARTMENT INFORMATION
The department is a full-service police department comprised of patrol operations, administration, police dispatch and a detective division. Services include a canine program, walking and bicycle patrols, and a pro-active, selective traffic enforcement program and takes a leadership role in preparing the University to respond to large-scale crises and events. The department consists of 80 employees (42 full-time sworn officers, 10 sworn part-time, 8 non-sworn part-time, 24 students, and 20 full & part-time civilian support staff). The patrol area for Police Services encompasses all Nevada System of Higher Education facilities in the Las Vegas Metropolitan area. For more information, please visit: ****************************
PROFILE
The Nevada System of Higher Education (NSHE) was established in 1865 and is currently comprised of two doctoral-granting universities, a state college, four comprehensive community colleges and one environmental research institute. The public system of higher education in Nevada is governed by the Board of Regents serving over 100,000 students and 15,000 employees.
University Police Services, Southern Command, is a full service category I law enforcement agency that serves the University of Nevada, Las Vegas, the College of Southern Nevada, the Desert Research Institute and Nevada State College. The department consists of 163 employees and has responsibility for the public safety needs of 80,000 students, faculty and staff over an 800 square mile service area. Law enforcement operations consists of 80 full and part time sworn peace officers, a full service 9-1-1 Center, K-9 operations; emergency management operations with a fully functional EOC and oversight of major special events hosting more than a million visitors a year to various events.
Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.
For more information, visit us on line at: ****************************
COMMITMENT to DIVERSITY
The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.
REQUIRED QUALIFICATIONS
Graduation from high school or the equivalent and two years' experience in clerical, data entry, telephone switchboard or radio telephone work; OR an equivalent combination of education and experience. Additional experience can be substituted for high school education.
SPECIAL REQUIREMENTS
* Pursuant to NRS 284.4066, all positions in this series have been identified as affecting public safety. Persons offered employment in these positions must submit to a pre-employment screening for controlled substances.
* Some positions required working on evening, weekends, and/or holidays.
* A valid driver's license is required at time of appointment and as a condition of continuing employment.
INFORMATIONAL NOTES:
∗Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment.
∗Applicants must meet the minimum typing speed established by the agency at the time of recruitment.
PREFERRED QUALIFICATIONS
* Strong customer service orientation.
* Excellent management and organizational skills.
* Excellent communication skills.
* Ability to multi-task, problem solve, and maintain confidentiality.
*
SALARY
Public Safety Dispatcher I - Grade 27 Step 1, salary $41,634.72.
Public Safety Dispatcher II - Grade 29 Step 1, salary $45,184.32.
Public Safety Dispatcher III - Grade 31 Step 1, salary $49,047.12
Public Safety Dispatcher IV - Grade 33 Step 1, salary $53,390.16.
Public Safety Dispatcher V - Grade 34 Step 1, salary $55,603.44.
"Step" means the number assigned by the Division of Human Resource Management to identify a specific rate of pay within a grade. Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1.
* Note: Consideration will be given for experience, seniority, and Grade and Steps earned at the time of retirement.
BENEFITS OF WORKING AT UNLV
* Generous compensation packages, separate paid time off for annual and sick leave, and holidays
* Excellent health insurance including medical, dental, and vision
* No state income tax
* Comprehensive retirement plans and voluntary benefits programs
* Tuition discounts at Nevada System of Higher Education (NSHE) schools
* Tuition discounts for spouses, domestic partners, and dependents
PERKS
* Flexible work schedule (depending on your department)
* Employee recognition and appreciation programs
* Personal and professional development opportunities
* UNLV athletics ticket discounts
* Employee discount at UNLV's Student Wellness Recreation Center
* Statewide employee purchase program discounts
* RebelCard discounts on and off campus
* Wellness programming for all UNLV faculty and staff at no cost
PERS CRITICAL DESIGNATION RETIREMENT INFORMATION
Effective October 21, 2022, PERS and NSHE have designated University Police Officer and Public Safety Dispatch positions as experiencing a critical labor shortage under NRS 286.523(2)(a) and (3), NRS 286.520, and NRS 286.525.
If hired, employees will need to contact PERS to verify qualifications for critical labor shortage status and to make sure there isn't an early age reduction. If the employee qualifies, a PERS eligible form must be filled out for that member. Employees can elect to re-enroll with PERS or NOT on that form. If they choose to re-enroll, PERS needs their enrollment form and survivor form uploaded as well.
Link to the PERS eligible form: ****************************************************************************
If you have questions related to this critical designation and if you qualify, contact Kelly Scherado, Senior HR Business Partner for University Police Services at ************** or **************************.
If you have questions related to your PERS retirement, please contact PERS directly at ************.
If you have questions regarding your PEBP and/or Medicare benefits, please contact Kim Dawes at ****************** or at ************.
This recruitment is limited to former classified, public safety dispatcher employees who have served at least five years of continuous full-time equivalent service in a permanent status in the classified service AND who is currently NEVADA PERS retired in the areas specified in this job advertisement.
HOW TO APPLY
THIS RECRUITMENT MAY CLOSE PRIOR TO THE ANNOUNCED CLOSING DATE BELOW BASED ON VOLUME OF APPLICATIONS RECEIVED.
Submit a letter of interest (cover letter) and a detailed resume listing qualifications and experience. If you are a veteran, please attach your DD-214 or other applicable official documentation to your application as evidence of Veterans or Disabled Veteran's status.
Attach ALL documents in the CV/Resume attachment section when applying.
Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. The resume must have a detailed description of the major duties that you performed as a part of each job; applicants must demonstrate that they qualify for this position. Education (including High School) and experience must be clearly documented. Your application will NOT be moved forward if your application is incomplete.
This recruitment will remain open until filled. Materials should be addressed to Assistant Director, Arnold Vasquez and must be submitted through Workday, as we do not accept emailed materials. For assistance with the application process, contact Sr. HR Business Partner, Kelly Scherado at ************** or **************************.
SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES
UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, in the search box.
If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.
EEO/AA STATEMENT
The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible.
TITLE IX STATEMENT
The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Box 451062, Las Vegas, NV 89154-1062, Frank and Estella Beam Hall (BEH) Room 553, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both.
Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.
SAFETY AND SECURITY STATEMENT
UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.
JOB CATEGORY
Classified
Exempt
No
Full-Time Equivalent
100.0%
Required Attachment(s)
Posting Close Date
Note to Applicant
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).
Recruitments that provide a work schedule are subject to change based on organizational needs.
Public Safety Dispatcher II
Dispatcher Job 175 miles from Reno
BENEFITS OF WORKING FOR BERKELEY
Berkeley, California is a small city with a big reputation. At just ten square miles of land and seven square miles of water, Berkeley is famous around the globe as a center for academic achievement, scientific exploration, free speech, and the arts, and home to over 50 parks, a top-ranked university, and the largest public marina in the San Francisco Bay.
As an employer, the City of Berkeley offers all the benefits of a career in the public sector while fostering diversity, creativity, and innovation. Join a team of high-caliber, experienced staff with a shared mission of serving the Berkeley community and promoting an accessible, safe, healthy, environmentally-sound and culturally-rich city.
JOB OPPORTUNITY
The City of Berkeley invites you to apply for the position of Public Safety Dispatcher II in the Police Department! In this role, you will perform professional public safety dispatching work including receiving 911 system calls, dispatching assignments, and maintaining records.
You will use a variety of public safety telephone and radio communications to obtain essential information from reporting parties, respond to inquiries, and determine and dispatch appropriate police and/or fire resources.
See the full job class specification here: governmentjobs.com/careers/berkeley/classspecs/104984
MINIMUM QUALIFICATIONS
A typical way of gaining the knowledge, skills, and abilities for this position is:
Equivalent to graduation from high school AND training or experience as specified below:
Successful completion of the City's Public Safety Dispatcher Training Program, OR
The equivalent of two (2) years full-time experience working independently in emergency services or communications with computer use and/or two-way radio operations with a consolidated public safety agency (dispatching police and fire), OR
The equivalent of three (3) years full-time experience working independently in emergency services or communications with computer use and/or two-way radio operations with a non-consolidated public safety agency and possession of a Peace Officer Standards and Training (POST) Dispatch certificate.
Other requirements include:
Possession of a typing certificate verifying the ability to accurately type a minimum of 35 net words per minute. Certification may be from an online typing test, a recognized business school, or an employment/temporary agency, and must be dated no more than twelve months prior to the date of application. Candidates may be required to take an on-site typing test as part of the selection process.
Must be able to pass a medical and psychiatric evaluation.
Must be willing to work evening, night, weekend, and holiday shifts.
Must be able to travel to various locations within and outside the City of Berkeley to meet program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid California driver's license as well as a satisfactory driving record.
APPLICATION PROCESS
Applicants must submit:
Completed application (Please note that resumes are not a substitute for a completed application.)
Responses to the supplemental questionnaire
Typing Certificate: Minimum of 35 words per minute. The certificate must be from one of the following:
Online typing test
Recognized business school
Employment/temporary agency
The typing certificate must be dated no more than twelve months prior to the date of application.
Applications are available in alternative formats (audio-format, braille, large print, electronic text, etc.) upon request to ******************. Please allow 10 days for production of the material in an alternative format.
EXAM PROCESS
The exam process will include, but is not limited to:
Application review for minimum qualifications and required documents (qualifying experience will be calculated based on the administrative review date)
Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content and may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The examination process and dates are subject to change. The City may, without notice, change or eliminate any assessment component as needs dictate. Applicants passing all examination phases will have their names placed on an employment eligible list that hiring departments will use to conduct final selection interviews.
Reasonable Accommodations: The City is committed to making reasonable accommodations in the examination process and in the work environment. Individuals requesting reasonable accommodations in the examination process must submit a request in writing to ***************** at the time of application.
PRE-EMPLOYMENT PROCESS
Candidates under final consideration for employment with the City will undergo an employment background/reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, other credentials, credit check, criminal history check, and Live Scan fingerprinting.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER
The City of Berkeley is an Equal Employment Opportunity (EEO) employer. All employment actions shall be administered regardless of race, color, national origin, ancestry, religion, age, physical or mental disability or medical condition, sex, gender, gender identity, gender expression, sexual orientation, genetic information, marital status, pregnancy, political affiliation, veterans' status, or any other status protected under federal, state, or local law.
DISASTER SERVICE WORKER
All City employees are required to provide services as Disaster Service Workers in the event of an emergency/disaster.
Support Services Dispatcher
Dispatcher Job In Reno, NV
This position performs a variety of complex duties involved in the receipt of incoming phone calls, radio traffic, multiple alarm systems and dispatching and documenting calls for security environmental services, clinical engineering, maintenance, fire, resuscitation, hazardous materials spills, traumas, infant/child abduction, weather related emergencies and other emergency/life threatening responses.
Under general supervision, performs a variety of duties involved in the operation of the emergency services systems and various communication devices to receive, screen, and take appropriate action on all emergency service calls including emergent and non-emergent calls from the public and internal staff requesting Security, fire, Law Enforcement and other services; determine nature and location of emergency; determine priority; dispatch as necessary and in accordance with established procedures; transfer calls to appropriate departments as necessary.
In addition, this position monitors emergency system enunciators, security surveillance cameras, and various alarm systems and performs other related duties as required, which may include overflow telephone response after-hours. This position also coordinates and prepares written documentation as required for communications, verbal and electronic.
Nature and Scope
The Security Dispatchers keeps current on multiple alarm system computer operations and surveillance systems. Monitors and responds to code and alarm systems including fire, resuscitation, gas, elevator, video recorder alarms, silent alarms, and other related systems. This position monitors and responds to the integrated closed circuit television system and access control system. This requires detection, computer manipulation and input while simultaneously coordinating the response by appropriate staff (security, code teams, etc.). Staying current on software updates, alarm point inputs and system override procedures. Radio dispatch emergent and non-emergent traffic for Renown Health facilities, and various other special projects and locations. Telephonic contact with fire, law enforcement, and emergency agencies. Manage after-hours incoming calls from public concerning emergency situations, Receive, prioritize, and transmit a large volume of radio, and telephone transmissions, properly, rapidly, efficiently, and effectively.
The critical systems and telephones must be monitored on a seven-day, twenty-four-hour basis: therefore Security Dispatchers are required to work all shifts, including holidays, weekends and overtime as required. All employees are subject to being called in and therefore must maintain a telephone number or have another mechanism available for contacting them. Missed time cannot be made up; attendance and punctuality are a must.
Coordinates system-wide responses during emergencies/codes. Coordinates repair of all security related life safety systems.
This position does not provide patient care.
Disclaimer
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Minimum Qualifications
Requirements - Required and/or Preferred
Name
Description
Education:
Must have working-level knowledge of the English language, including reading, writing, and speaking English.
Experience:
One-year previous dispatching experience with emergency life safety systems and working knowledge of radio communication equipment is preferred.
License(s):
None
Certification(s):
None
Computer / Typing:
Must possess the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Typing/Computer proficiency - basic knowledge/capability for typing and operation of dispatch center computers.
Public Safety Dispatcher II (Lateral)
Dispatcher Job 191 miles from Reno
LOOKING FOR EXPERIENCED PUBLIC SAFETY DISPATCHERS! Palo Alto Police Department
The Palo Alto Police Department is committed to providing exceptional public safety services and taking a leadership role in building community partnerships. We subscribe to core values that include integrity, accountability, trust, teamwork, a positive attitude, and the professional, impartial treatment of all. Our key responsibilities include:
To provide police response to emergency and non-emergency requests for service in a coordinated and timely manner.
To apprehend and prosecute offenders and/or resolve investigations in a timely and thorough manner.
To minimize injury and property damage by promoting a safe and orderly flow of pedestrian, bicycle and vehicular traffic.
To provide coordinated, responsive and reliable 9-1-1 dispatch services.
The Role
Are you ready for an exciting opportunity? The City of Palo Alto is looking for qualified candidates for the Public Safety Dispatcher II (Lateral) position. Operating under general oversight, the Communications Public Safety Dispatcher II will handle the dispatch of emergency and non-emergency personnel and equipment for various user agencies. This includes responding to service calls covering police, fire, paramedics, ambulance, utilities, public works, and animal control services. Additionally, the role involves providing crucial information to both the public and user agencies. As the journey level in the Public Safety Dispatcher series, this role carries out a wide range of dispatch duties with a high level of autonomy. Duties include receiving assistance requests, assessing response urgency and type, dispatching personnel to handle reported incidents, and monitoring situations for changes and personnel safety during responses. The work often occurs under pressure.
Don't miss this opportunity to contribute to public safety and serve our community in a fast-paced and rewarding environment. Apply today to join our team and make a difference!
The ideal candidate will possess the following competencies:
Comprehensive Dispatch Experience: Proficient in emergency response procedures and protocols across multiple agencies.
Critical Thinking and Decision-Making: Quickly assesses situations to determine appropriate responses and actions.
Effective Communication Skills: Clear and concise communicator in high-pressure situations, both verbally and in writing.
Technical Proficiency: Skilled in using dispatch systems, databases, and communication equipment.
Adaptability and Resilience: Maintains composure and efficiency in dynamic and challenging environments.
Collaboration and Teamwork: Works effectively with diverse teams and agencies to coordinate responses.
Customer Service Orientation: Provides courteous and helpful assistance to callers and responders.
Problem Solving Abilities: Identifies issues, gathers relevant information, and resolves incidents promptly.
Attention to Detail: Ensures accurate documentation and information dissemination.
Commitment to Public Safety: Demonstrates dedication to maintaining community safety and well-being.
Benefits: Fantastic benefits package, to learn more click, HERE.
Compensation (SEIU): Comprehensive compensation plan, to learn more click, HERE.
This position is represented by Service Employee International Union position (SEIU).
Essential Duties
Essential and other important responsibilities and duties may include, but are not limited to, the following:
Receives telephone complaints concerning crimes and police emergencies and dispatches appropriate police patrol units by radio to investigate. Relays instructions and questions for field units.
Receives telephone information concerning fire and medical emergencies and dispatches appropriate fire and ambulance units by radio. Relays instructions and questions from field units.
Receives telephone complaints concerning utilities and public works emergencies and dispatches appropriate service units to make repairs. Relays instructions and questions from field units.
Receives telephone complaints concerning animals and dispatches appropriate animal control units to investigate. Relays instructions and questions from field units.
Receive and transmit the above information by operating communication consoles, two-way radio, telephone, paging, various computers including both manual and computer-aided dispatch systems, voice intercom, fire alarm and intrusion alarm equipment and other public safety 911 equipment and applications.
Maintain appropriate records, computer data base, maps, diagrams, and written procedures relating to such activities.
Operate conventional/automated office machines and equipment.
Related Functions:
Prepare special reports as may be required.
Assist Lead Communications Public Safety Dispatchers and Supervisor, Police Services in projects.
Minimum Qualifications
Sufficient education, training and/or work experience to demonstrate the possession of the following knowledge skills and abilities which would typically be acquired through:
High school graduate or GED,
and
One year of public safety dispatching experience comprised of law enforcement or fire service dispatch responsibilities.
Desired Qualifications
Possession of a California P.O.S.T. Public Safety Dispatcher Basic Certificate.
Experience with Emergency Medical Dispatch (EMD) protocols.
Experience with CLETS/NCIC Databases.
Possession of National Academy of Emergency Dispatch Emergency Medical Dispatch (EMD) Certificate.
To see full Public Safety Dispatcher II job description, click HERE.
Supplemental Information
Working Conditions / Physical Requirements:
Work in an office environment; sustained posture and intense attentiveness for prolonged periods.
Selection Process:
Completion of "CritiCall" Exam*
Completion of the P.O.S.T. Personal History Statement - Public Safety Dispatcher
Oral Panel Interview(s)
Comprehensive Police Background Check
Polygraph Test
Psychological Test
Medical Exam
Technical Support:
Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at ************** between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.
More than one position may be filled from this posting.
The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Senior Public Safety Dispatcher
Dispatcher Job 188 miles from Reno
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.
The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************, 711 (TTY), or via email at *************************.
About the Department
The San José Fire Department's (SJFD) core mission is to serve the community by protecting life, property, and the environment through prevention and response. SJFD is a high-volume, high-performance, all-risk Fire Department that protects approximately 200 square miles including, residential, commercial, high-rise, wildland interface areas, and several high-hazard occupancies. For additional information visit click here.
Click here for information about the Fire Communications Division.
Click here for the California Equal Pay Act
Please note that applications are currently
not
accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose's website at
*****************************
.
This position is open until filled with the next review date of WEDNESDAY, APRIL 16, 2025.
Position Duties
The San José Fire Department (SJFD) is seeking to fill multiple Senior Public Safety Dispatcher positions in the Communications Division.
Senior Public Safety Dispatchers (Senior PSDs) are responsible for supervising a team of Public Safety Radio Dispatchers (PSRDs) assigned to a shift in the Communications Center. PSRD is the journey-level class for public safety dispatching within the City of San José wherein incumbents are required to handle the full range of telephone answering and dispatch functions.
Responsibilities of the Senior PSD include, but are not limited to the following:
Supervising PSRDs, including approving time-off and other scheduling requests in accordance with the established guidelines.
Assigning PSRDs to work the various dispatch positions within the Communications Center.
Conducting training sessions and drills to maintain the efficiency and coordination of their assigned team.
Evaluating the performance of team members and giving frequent feedback to subordinates.
Preparing written training evaluations and performance appraisals.
Investigating and responding to resident, department, and allied agency concerns or complaints.
Coordinating with Chief Officers in the field regarding matters affecting department operations.
Performing additional support tasks when assigned to an administrative role in the Operations Unit, Training Unit, Quality Improvement Unit, or Systems Support Unit.
Performing all duties of the PSRD classification.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. The starting salary will be determined by the selected candidate's qualifications and experience.
In addition to the salary, employees in the Senior Public Safety Dispatcher classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay and a (3.75%) Public Safety Radio Dispatcher Certification Pay.
Salary range(s) for this classification is/are:
$115,356.80 - $140,358.40 (pensionable)
$125,450.52 - $152,639.76 (
including non-pensionable and certification pay
)
Minimum Qualifications
Education and Experience
Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate) AND three (3) years of experience answering, processing, and dispatching emergency requests from the public for law enforcement, fire department, or emergency medical services resources.
Required Licensing (such as driver's license, certifications, etc.)
Possess a valid State of California driver's license.
Must possess within three (3) months of employment and maintain the Emergency Medical Dispatch and Emergency Fire Dispatch certification through the International Academies of Emergency Dispatch.
Other Qualifications
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.
Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
Ability to provide direct supervision to subordinates by establishing realistic priorities within available resources, assigning work functions to others appropriately, and ensuring adherence to applicable policies and procedures.
Ability to coach subordinates by providing guidance, opportunities, and motivation to improve employee's capabilities.
Ability to use appropriate interpersonal styles and methods to resolve conflict between two or more people.
Ability to display initiative by exhibiting resourceful behaviors, anticipating possible problems and being proactive.
Building Trust - Communicates an understanding of the other person's interests, needs and concerns; identifies and communicates shared interests and goals; identifies and communicates differences as appropriate; demonstrates honesty, keeps commitments, and behaves in an appropriate manner.
Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.
Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.
Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.
Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).
Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.
Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
Selection Process:
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.
Please ensure your availability on the dates listed, as alternate dates may not be available. Internal candidates will be granted leave time (if needed) to participate in the selection process but must participate off-duty.
Tentative Timeline for the first review
*subject to change
Review of Application- October 14, 2024
Candidates not currently employed as a PSRD with San José Fire Department: CritiCall exam (online) - October 23 - 30, 2024
Assessment Center - which may include written, practical, and/or scenario exercise(s) and/or an oral board-style interview - Week of November 18, 2024
Selection Interview -week of December 2, 2024
Candidates not currently employed as a PSRD with San José Fire Department: Background investigation - Week of December 9, 2024
Candidates not currently employed as a PSRD with San José Fire Department: Conditional Job Offer subject to medical, psychological evaluation, and polygraph -week of January 27, 2025
Formal Job Offer
a. Internal candidate - week of December 9, 2024
b. External candidate - week of March 24, 2025
If you have questions about the duties of these positions, the selection or hiring processes, please contact Lorena Diez at *************************.
Additional Information:
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.
Please note that applications are currently
not
accepted through CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email ************************* and we will research the status of your application.
Security - Dispatch
Dispatcher Job 39 miles from Reno
Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
Security Dispatcher is responsible for receiving information from a variety of sources and must be able to disseminate that information quickly and factually via radio.
Responsibilities:
1. Receives calls and requests for security assistance.
2. Transmits information via radio to Security Officers on duty to investigate complaints or requests; relays instructions or questions from Team Members on duty.
3. Monitors the location of security personnel on duty.
4. Monitor fire (EAS) alarm system. Dispatch Security Officers to calls for service.
5. Generates reports of suspect or unlawful activity or other incidents occurring on property.
6. Provide assistance and information to Guests and Team Members.
7. Performs other related duties as assigned by the Security Shift Supervisor.
8. Must possess multi-tasking skills and have the ability to work in isolation.
9. Must be able to work well under pressure.
10. Prepares and submits reports as required
Qualifications:
To perform this job successfully, the individual must be able to perform security tasks exceptionally well. The requirements listed below are representative of the working knowledge and specific skills required. All Dispatchers must be knowledgeable to all company policies, guidelines and procedures, including fire safety regulations and evacuation procedures. This individual must remain calm under stress.
Education and Experience:
High school diploma or equivalent required plus twelve or more months of relevant security experience or related equivalent. CERTIFICATES, LICENSES, REGISTRATIONS Must possess and be able to maintain the applicable regional Gaming card and a valid driver's license. LANGUAGE SKILLS Must be able to effectively communicate in English both verbally and in written form. Must be able to read and write simple lists, interoffice memorandums, and business correspondence. Must possess keen observations skills and be able to respond to potential problems quickly and efficiently.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Computer Skills:
Proficient in Microsoft Office and other related computer applications and skills.
What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Public Safety Dispatcher - Trainee
Dispatcher Job 141 miles from Reno
ABOUT OUR JOB
Work. Live. Serve.
The City of Vacaville - A beautiful place to live, a great place to work!
With more than 600 employees, the City of Vacaville values work-life integration and offers alternative work schedules, employee social and wellness activities, competitive pay and a generous benefits and retirement package.
Contribute to our vibrant community and join our team! Please see our Police Department recruitment website for more information!
The City of Vacaville is seeking highly motivated and dependable individuals who thrive in fast-paced environments to join our Public Safety Communications Team as Public Safety Dispatcher Trainees. This recruitment will establish an eligibility list for future vacancies in this classification that may occur over the next 12-month period.
The Vacaville Police Department is committed to delivering high-quality law enforcement services to the community. Our Communications Center is overseen by 1 Communications Manager, 4 Communications Supervisors, and 19 Public Safety Dispatchers. The Vacaville Police Department provides safety and service to the community and prides itself on integrity, ethics and respect for individual human dignity.
Public Safety Dispatcher Trainee Salary Range: $70,255.73 - $73,954.30/annually
Working for the City of Vacaville comes with an excellent benefits package, including:
Medical Insurance at affordable rates - City covers up to 85% of Kaiser premium, other plans are also available
Vision and Dental Insurance monthly premiums covered 100% by the City
Holiday Pay at 5.38% of base salary
Tuition reimbursement up to a maximum of $2,000 per fiscal year
California Peace Officers Standards and Training (POST) - Intermediate Certificate Pay - $2,999 per year
California Peace Officers Standards and Training (POST) - Advanced Certificate Pay - $6,000 per year
California Public Employees Retirement System (CalPERS) plan enrollment and Retiree Health Savings account
See our generous Benefits Summary page for more detailed information.
For a complete job description visit our website at
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ABOUT YOU
The Ideal Candidate:
The ideal candidate will have excellent interpersonal skills in order to work effectively across all City departments, all levels of employees and other law enforcement agencies, as well as strong oral and written communication skills. Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include:
receiving and responding to routine and emergency calls
referring callers to appropriate agencies
providing general information to the public
assigning calls to Police and Fire units
dispatching units expeditiously and as necessary
EDUCATION AND EXPERIENCE
- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: Equivalent to the completion of the twelfth grade.
Experience: One year of clerical experience involving public contact. Some work experience in a public safety agency is desirable.
LICENSE OR CERTIFICATE
Successful completion of the California Peace Officers Standards and Training (POST) Public Safety Dispatcher Basic Course is required within 12 months of hire and is a condition of passing probation.
IMPORTANT: Copies (clear and legible) of the following documents must be attached at the time of application:
Attach a copy of a valid T-SCORE of 50 or above from a POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) taken within the past 12 months to proceed through the examination process. Applicants may use a T-score from a POST Dispatcher Test administered by another agency. If you do not possess a valid T-score, applicants may contact The Academy, South Bay Regional Public Safety Training Center (*********************** or other local law enforcement agencies and/or basic training academies to determine if they are administering the POST Dispatcher Test. Additional information about the test may be obtained by visiting the Police Officer Standards and Training (POST) website at ****************
All applications will be reviewed and screened and only the most qualified candidates, who have submitted required documents, will be invited to continue in the examination process.
ABOUT EVERYTHING ELSE
A completed City of Vacaville Employment Application, Supplemental Questionnaire and necessary documentation must be received by the Human Resources Department at 650 Merchant Street, Vacaville, CA 95688 by 5:30 p.m., Wednesday, April 30, 2025.
IMPORTANT: Copies (clear and legible) of the following documents must be attached at the time of application:
Attach a copy of a valid T-SCORE of 50 or above from a POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) taken within the past 12 months to proceed through the examination process. Applicants may use a T-score from a POST Dispatcher Test administered by another agency. If you do not possess a valid T-score, applicants may contact The Academy, South Bay Regional Public Safety Training Center (*********************** or other local law enforcement agencies and/or basic training academies to determine if they are administering the POST Dispatcher Test. Additional information about the test may be obtained by visiting the Police Officer Standards and Training (POST) website at ****************
Please note: If you do not attach proper documentation to your application, you will not be invited to move on to the next steps in the hiring process.
Applicants are encouraged to apply online at ********************gov. Application packets may also be requested in person at the Human Resources Department or by calling **************. Cover letters and resumes are encouraged as a supplement but cannot be accepted in lieu of a completed application packet.
IMPORTANT: Contact with applicants will primarily occur via email. Please ensure that your application indicates a valid email address that you check regularly.
The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals, committed to honesty and integrity. Applicants considered for appointment will be required to undergo the following, including, but not limited to: a thorough background investigation including CVSA exam, a complete medical exam and a psychological exam.
For ADA information and other Frequently Asked Questions, please click here.
Public Safety Dispatcher - Lateral
Dispatcher Job 175 miles from Reno
Summary/Class Characteristics
Public Safety Dispatcher - Lateral This recruitment is for Lateral Public Safety Dispatcher candidates with prior experience only. To be considered for this recruitment, candidates must have at least one year of dispatcher experience and have completed a California POST Public Safety Dispatcher Basic Course.
Special Pays as a Full Time Public Safety Dispatcher:
Uniform Allowance: $260 annually
POST Dispatcher Certificate Pay: 1.5% for POST Intermediate Dispatcher Certificate, 3% for POST Advanced Dispatcher Certificate.
Bilingual Pay: up to $200 per month
Public Safety Dispatcher Trainer: 5% as assigned
Shift Differential: 3% if assigned to swing shift, 5% if assigned to graveyard shift
Longevity Pay: 5% after 15 years of service with the City
Benefits as a Full Time Public Safety Dispatcher:
CalPERS Retirement: 2% at 60 for "classic" members, 2% at 62 for new members.
CalPERS Health Program: City pays 95% of Bay Area Kaiser rate premium for employee and eligible dependents
Dental/Vision/Life/LTD Insurance: paid 100% by City
Sick Leave: earn 96 hours per year with unlimited accrual
Compensatory Time Off Bank: earn hours at 1.5 times actual hours worked up to 240 hours
Vacation Time: earn 80-200 hours per year depending on years of service
Cash in Lieu of Medical/Dental Benefits: receive 50% of Kaiser Bay Area premium and Dental premium as cash payment (with proof of other insurance for employee and eligible dependents)
Employee Assistance Program: Support and benefits, for you & eligible family members, paid for by the City
Wellness Benefit: $500 annual allowance (subject to the annual budget approval process and may change in the future)
Paid Parental Leave - up to 8 weeks of paid time for qualifying family bonding
For more information regarding the benefits associated with this position, please visit our website and look at the Unit 6 MOU and Employee Benefits.
The Petaluma Police Department
Petaluma Police Department is dedicated to providing the best law enforcement services to the community and it prides itself on community involved programs. Petaluma has a population of approximately 61,000 and encompasses nearly 14 square miles situated 40 miles north of San Francisco Bay Area on U.S. 101, and 30 miles east of the Pacific Ocean. The Police Department staffing includes 84.5 full time employees, including one Chief, one Deputy Chief, four Lieutenants, one Technical Services Manager, nine Sergeants, fifty Officers, and other support staff, including the Communications Unit (Dispatch). In addition, the department has K-9 Officers, Traffic Unit, Motorcycle Patrol, SWAT Team, Investigations Unit, and Reserve Community Service Officer Program (Volunteer). The Petaluma Police Department is proactive in Community Oriented Policing Philosophy.
The Communications Unit is comprised of a supervisor, 9 full-time, 2 job-share, 1 permanent part-time dispatcher positions. The Petaluma Police Department is a member of the Sonoma County consortium which uses a shared CAD/RMS system. Full Time Dispatchers typically work a 4/10 schedule (4 days per week/10 hours per day) or 4 days per week/3 twelve-hour days and 1 4-hour day depending on staffing levels.
Duties
The duties, skills, and demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential duties, skills, and demands.
Receive 911 emergency and non-emergency calls for service; evaluate the nature of the emergency; enter information into computer terminals; determine appropriate response level, priority and type of resources required, dispatch police, fire, and medical personnel and equipment; update and monitor information related to the event.
Monitor radio traffic and request for services, relay information and/or instructions to personnel, work with other agencies and coordinate mutual response radio traffic.
Maintain records of calls for service using the computer aided dispatch system; maintain and access business and premise history files for emergency and other necessary contacts.
Process and enter citations into the records management system and perform related clerical duties.
Operate in-house and radio paging systems.
Monitor closed-circuit security cameras.
Assist citizens at the Police Station after business hours. Coordinate responses to after hour emergency calls for City services.
May provide new employees with an orientation to City dispatch procedures and services.
May be required to provide court testimony.
Perform related duties as assigned.
Qualifications
Knowledge of:
Modern office practices and procedures, computers, and software applications.
Proper English usage, grammar, spelling, and punctuation.
Alphabetic, chronological, and numeric filing systems.
Effective communication techniques.
Community resources.
City and surrounding geography.
Education and Experience
Any combination equivalent to the education and experience likely to provide the required knowledge and abilities would be qualifying. A typical way to gain such knowledge and abilities would be:
Education:
Equivalent to graduation from high school. Related college course work desirable.
Experience:
One (1) year of experience in public safety and/or fire dispatching in a 911 center is required.
Physical Demands and Working Environment
While performing the duties of this job, the employee is regularly required to sit; use the computer keyboard and mouse, use hands to finger, handle, or feel; reach with hands and arms; talk and hear; stand, walk, and stoop, or crouch. Occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee will work in an office environment where the noise level is usually moderate.
Public Safety Dispatcher
Dispatcher Job 178 miles from Reno
About the Opportunity
About the Opportunity:
Reporting to the Dispatch Supervisor, the Public Safety Dispatcher is responsible for the day-to-day communications function of the Communications Center for the Oakland Campus. The dispatcher will be responsible for answering all calls for service as well as the dispatching of officers to these calls. The dispatcher may also be responsible for monitoring the public safety walk-in center during non-business hours or as needed.
Responsibilities:
Receive emergency and non-emergency telephone calls
Determine the nature, location, and priority of requests and dispatch appropriate resources in accordance with established procedure
Enter, update, and retrieve information from a variety of computer systems
Disseminate mass emergency notification alerts when necessary
Monitor radio traffic, security alarms, fire alarms, and video security cameras
Provide referral services and victim resources
Research, collect, analyze, document, and disseminate public safety intelligence
Undergo initial training and maintain knowledge through continuing education
Monitor the 24/7 public safety walk-in center and dispatch officers as needed for walk-in reports
Other duties as assigned
Qualification Requirements:
Mandatory Job Requirements
High School Diploma or GED equivalent
One or more years of relevant experience
A valid U.S. Driver's License
Certification in a POST Public Safety Dispatcher course or the successful completion of a qualifying course within 6 months of hire
APCO certification within six months of hire
Candidates must pass a criminal background check
Candidates will be subject to a drug test and psychological exam
Must currently possess, or must achieve within first three months; CPR (BLS/HCP) certification
Required Skills
Ability to multi-task, prioritize, and quickly synthesize information
Ability to remain calm, stay focused, and utilize sound judgement in rapidly evolving, stressful emergency situations
Excellent verbal and written communication skills
Strong computer skills, typing skills, and ability to learn new software
Excellent interpersonal skills and ability to work effectively with a wide variety of people
Has a professional phone manner and a service mentality
Is team and goal oriented
Ability to exercise discretion in handling confidential information
Preferred Qualifications:
Bachelor's Degree in criminal justice, communications, leadership, or other related area is preferred
Former dispatch or law enforcement experience strongly preferred
Call-taking experience preferred
Experience in a higher education setting preferred
Certifications in any applicable training and courses related to the dispatch function & emergency communications.
Salary Grade:
$33/hour
Additional Information:
Click here to see an overview of the University's comprehensive benefits package including educational incentives, comprehensive medical coverage, retirement plans, and fitness/wellness programs.
Position Type
Safety and Security
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.