Dispatcher Jobs in Ohio

All Weather Heating & Cooling is a family owned business that has been serving Northern Ohio for over 25 years providing reliable, fair and honest service. We are looking for like-minded, self-motivated individuals that are looking to be part of our family where the sky's the limit. There is no limit to your success as All Weather grow's, all of our team members to have the ability to grow and expand with us as a family. Role Description This is a full-time on-site role for an HVAC Dispatcher at All Weather Heating & Cooling, Inc. located in Westlake, OH. The HVAC Dispatcher will be responsible for coordinating and scheduling HVAC service calls, dispatching technicians to job sites, and communicating with customers to ensure timely service. Qualifications Strong communication and organizational skills Ability to multitask and prioritize tasks effectively Experience in customer service or dispatching roles Knowledge of HVAC systems and terminology Proficiency in computer software applications Ability to work well under pressure in a fast-paced environment Previous experience in the HVAC industry is a plus High school diploma or GED equivalent

This position is On-Site based in Hamilton, OH, and the person must live within a reasonable commute distance. We are seeking to add Multiples Shift Dispatchers to its operation. We are seeking a Transportation Dispatcher with experience using TMS systems to operate within our transportation and logistics operations. The ideal candidate will operate and optimize daily dispatch activities, ensuring timely and efficient deliveries while maintaining high standards of customer satisfaction. If you're experienced with dispatch systems, have strong organizational skills, and thrive in a fast-paced environment, we'd love to hear from you! Key Responsibilities: Dispatch Operations: Coordinate and oversee day-to-day dispatch activities, ensuring the timely and efficient delivery of goods. TMW Software Utilization: Use TMW software to schedule, route, and optimize deliveries, ensuring maximum efficiency and cost savings. Driver & Vehicle Assignment: Assign drivers and vehicles to specific jobs, ensuring appropriate resources are allocated based on capacity and customer requirements. Route Optimization: Work with the planning team to create and optimize delivery routes, reducing fuel consumption and improving delivery time. Real-Time Monitoring: Track deliveries and vehicles in real-time, managing issues as they arise and ensuring smooth operations. Compliance: Ensure compliance with safety and regulatory requirements, including Hours of Service (HOS) for drivers. Customer Communication: Keep customers informed about delivery statuses, providing updates and addressing concerns as needed. Continuous Improvement: Analyze data to improve dispatch processes, reduce costs, and optimize resource utilization. Qualifications: Experience: At least 1 year of experience in a dispatch role within the transportation or logistics industry. Software Knowledge: Proficiency in TMW Software or similar transportation management software. Proficient with MS Outlook, Excel, and Word. Communication Skills: Excellent verbal and written communication skills, with the ability to interact with customers, drivers, and team members effectively. Problem-Solving: Strong problem-solving abilities and the ability to handle issues proactively. Organizational Skills: Strong organizational skills with the ability to manage multiple tasks simultaneously. Knowledge of Regulations: Familiarity with transportation regulations, including Hours of Service (HOS) and safety protocols. Education: High school diploma required; Bachelor's degree in Logistics, Supply Chain Management, or a related field is a plus. Preferred Skills: Fleet Dispatcher Experience: Experience with fleet management and maintenance schedules. Route Optimization: Knowledge of routing tools and optimization strategies. Benefits: Health, Dental, Vision and Life insurance Paid time off (PTO) and holiday pay (401k) with company contribution Professional development opportunities CPC Logistics, Inc. is an Equal Opportunity Employer that fully supports diversity in the workplace.

We look forward to serving you! Triple A Pro Services: At Triple A Pro Services, we're not just another service provider; we're a mainstay in the Dayton-Cincinnati region, offering trusted residential, commercial, and industrial services for over 70 years. Locally owned and operated, we pride ourselves on prompt, reliable service, whether it's industrial vacuum, jetter services, aeration systems, or hydro excavation. Our team values safety, integrity, and teamwork-qualities that make us a respected industry leader. What's In It For You? Competitive Pay: Salary range from $37,440 to $52,000 annually, with bonuses based on performance Comprehensive Benefits Package: Health, vision, and dental coverage, plus life and disability insurance Time Off: Generous vacation policy and paid holidays to support work-life balance Growth Opportunities: We prioritize promoting from within, ensuring career progression for team members Why You'll Love It Here Impact-Driven Work: Your skills contribute to real, meaningful change-this isn't just another job, it's a career with purpose. Sustainability at the Core: Be part of a company that prioritizes environmental responsibility, working with the land-not against it. Hands-On & Outdoors: If you love working with your hands, being outside, and tackling real-world challenges, you'll thrive here. Innovative & Growth-Focused: We're not stuck in the past-we embrace creativity, innovation, and forward-thinking solutions. More Than a Paycheck: Join a team that values commitment to the industry and being part of something bigger than yourself. Your New Role Optimize Routes: Coordinate efficient technician routes for streamlined service delivery Lead Dispatch Operations: Act as the central link between customers and technicians, keeping communication clear and organized Track and Update in Service Titan: Use Service Titan to monitor job status and keep the dispatch board current Proactive Problem Solver: Anticipate and resolve issues to ensure seamless operations and smooth service Insightful Contributor: Bring valuable ideas to team meetings to support growth and service improvements Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. 2 Years of Dispatch Experience Prefered: Candidates with 2+ years of experience in a dispatch or similar logistics coordination role, are preferred but we encourage you to apply as long as you meet our other requirements Proficiency with Dispatch Software: Must be proficient in using dispatch management software, or demonstrate the ability to learn and master new software systems quickly High School Diploma or Equivalent: Required educational background; additional certification in logistics or communication is a plus Strong Technological Acumen: Demonstrated ability to utilize standard office software and communication tools effectively, with a quick adaptation to new technologies as they arise Effective Communication and Interpersonal Skills: You should be great at getting your point across, both in writing and conversation, to make sure everyone-team members and customers alike-knows exactly what's going on Strong Sense of Urgency: Must be able to respond quickly to scheduling needs and handle time-sensitive tasks with efficiency and focus. Triple A Pro Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

Under general supervision is responsible for answering calls from the public and other public safety agencies, and dispatching the appropriate emergency agency and/or equipment; performs other duties as required. Operates a computerized E-911 Emergency Telecommunications System, a Computer Assisted Dispatch (CAD) system, a multi-channel Communications Control Dispatch Radio System, a Telecommunications Device for the Deaf (TDD), and a National Warning System; Answers incoming calls for emergency police, fire, and/or medical services; Verifies addresses and locations of the emergency incidents using the automated identification and location systems and available resources; Asks questions of callers to obtain information to properly identify the specific type and priority level of emergency in order to facilitate the appropriate emergency response; Transfers calls to the correct jurisdictions and refers non-emergency calls to the appropriate agency or jurisdiction when necessary; Track calls for service, unit dispatching, and updates call records using the CAD system; Constantly monitors the status of all units on duty in the field; Inputs information into a computer in accordance with established protocol; Performs queries upon request by police officers and other authorized personnel using a computerized national, state, and regional crime information system; Takes appropriate follow-up actions in response to hang up calls to ensure proper emergency response; Activates and/or coordinates the emergency operations center upon notification; Completes various forms and logs Makes notifications for requests for wreckers from the field units; Conducts/participates in training and/or drills Activates the County wide Tornado system and/or search and rescue services May provide pre-arrival instructions to callers regarding actions to be performed until emergency personnel arrive on the scene; May maintain contact with callers until emergency response units arrive on scene; May provide training, mentoring, or coaching to trainee-level personnel and prepare detailed documentation of training; May prepare informal written reports. Qualifications Must be a United States Citizen. Must have a high school diploma or equivalent (GED). Must be at least 18 years of age. Must have a valid driver's license. Supplemental Information Working Conditions: Working conditions involve working an 8-hour shift / 40-hour work week, in a dispatch center, on 1st, 2nd, or 3rd shift, including weekends and holidays, with 2 consecutive days off, and may be required to work during other shifts and to work overtime. Experience in emergency services and/or communications, and knowledge of approved principles and practices of law enforcement work, including applicable laws and ordinances, are preferred. Applicants must be legal residents of Fairfield County or adjoining counties after appointment. Applicants are also expected to be of good moral character, temperate habits, and physically able to perform all duties of the position. Knowledge, Skills, and Abilities: Ability to hear and understand persons speaking in a normal tone; vision corrected to 20/20; ability to type thirty (30) words per minutes; ability to remain calm under stressful situations; good conflict resolution skills; ability to apply common sense, logic, and reason to make sound decisions; good sense of observation; ability to remember information both long and short term; ability to comprehend new and old information; ability to evaluate situations, often with limited information, and act accordingly; ability to communicate in clear English in an authoritative manner; ability to communicate with persons with varying accents and cultures; ability to write/type with proper grammar and spelling; ability to comprehend computer screens and print outs; ability to work quickly and accurately on a computer keyboard; ability to display sensitivity and empathy to others; ability to develop and maintain good working relationships; ability to work independently without direct or immediate supervision; ability to follow strict rules and proper conduct; ability to accept supervision, criticism, feedback, and evaluation in a positive manner; ability to maintain control over sometimes hostile, verbally abusive, uncooperative, and angry callers; ability to maintain constraint in stressful situations; ability to adapt to changes in working conditions (hours of work, shift, etc.); ability perform service without requiring recognition/appreciation; ability to be responsible, reliable, punctual, honest, thorough, and accurate at all times; ability to abide by laws, directives, and rules to maintain public trust; ability to maintain stamina in order to meet both the critical and non-critical demands of the job; general knowledge of laws and court systems; knowledge of Fairfield county locations and streets/roads, including cities and villages within the county. NOTE: The lists of Job Duties, and Knowledge, Skills, and Abilities are not necessarily all inclusive.

* Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days Responsibilities The Transportation Dispatch Assistant provides support to the Transportation Coordinators and Drivers. * Accurately fulfill the plans developed by Transportation Coordinators * Provide support to Drivers in order to deliver shipments to their destination in a timely manner * Assist Drivers with equipment breakdowns, spills and inquiries associated with the operation * Process phone calls from Drivers and Service Centers in a professional and timely manner * Understand dispatch management software to execute the planning of Driver assignments * Maintain excellent communication with internal customers * Continuously look for opportunities to improve processes Qualifications * Background in transportation, logistics coordinating, dispatching or in LTL operations * Excellent planning capabilities in a fast paced environment * Professional and courteous communicator * Must be able to work 2nd or 3rd shifts Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days

Transportation Description: See attached for additional information. Attachment(s): Job Description

Individual dispatches vehicles to the appropriate destinations based on pre-arranged and on-demand trip requests. Monitors the location of vehicles in service to ensure driver safety and on-time performance for scheduled trips. Schedule same-day trips to driver manifests. Respond to, resolve, or assist in resolving issues that arise with drivers in service. Incumbent reports to the Operations Manager. DCT Hours of Operation: Monday-Friday, 5:00 am - 9:00 pm Saturday, 8:00 am - 4:00 pm A High School Diploma, GED or equivalent work experience. Must possess a valid Ohio Driver's License and have an acceptable driving record. Incumbent must be adaptable to a flexible work schedule. ESSENTIAL JOB FUNCTIONS: * Dispatch vehicles after determining vehicle location, direction of travel, and future destinations. * Monitor vehicle locations to determine that drivers are in a safe operating mode and maintaining on-time performance to trips on driver manifests. Take appropriate actions to rectify any concerns or issues. * Schedule same-day trips on to driver manifests. Make adjustments to driver manifests as needed to ensure daily operations are meeting expectations. * Respond to drivers in service and assist them with trip information, trip location, passenger needs, etc., as well as any safety or vehicle concerns. * Provide reliable customer service by fielding and responding to customer inquiries and entering same-day passenger trips. * Provide direction to drivers based on established policies and procedures. Work with Road Supervisor(s) to communicate driver issues/concerns as needed. * Maintains, communicates, and reports daily operational information both electronically and manually. * Perform duties using a range of software products, including Microsoft Office, scheduling software, email, and internal messaging system. * Count and document driver daily fare boxes. Report discrepancies and known changes to passenger fares. * Monitor drivers when reporting for duty using reasonable suspicion training on drugs and alcohol use/abuse. * Monitor vehicle keys to ensure the correct, assigned vehicles are being used by the driver and that keys and fareboxes are returned at the end of their shift. Re-assign vehicles to drivers as needed. * Works closely and communicates regularly with Road Supervisor(s) and Mobility Management Coordinators to resolve daily operational issues. * Performs other duties as assigned by supervisor(s). JOB REQUIREMENTS AND DIFFICULTY OF WORK Equipment: Ability to operate a two-way radio, standard office equipment, various software, and a multi-line phone. Critical Skills/Expertise: * Ability to define and solve problems, collect data, establish facts, draw valid conclusions using judgment, and analytical skills. Ability to adhere to office policies and procedures. Knowledge of the Delaware County area, including the ability to read maps. * Knowledge of dispatching procedures with radio communications. * Knowledge of basic math skills. * Ability to read and understand manifests in order to determine specific stops and instructions for transporting passengers. * Knowledge of computer usage and applications such as scheduling/dispatching software, spreadsheets, and word processing; * Ability to understand and carry out oral and written instructions. * Ability to communicate effectively, both orally and written; * Ability to work effectively with customers, specifically elderly, disabled or medically fragile individuals who may be upset, distraught, irate, emotionally or mentally or otherwise unable to function within reasonable range of constructive behaviors; * Ability to work under pressure and to capably interact with co-workers, supervisors, and other members of various departments and agencies. * Ability to organize and maintain large volumes of information. * Ability to effectively plan independently and in collaboration with other staff units and outside agencies.

Law Enforcement Communications Dispatcher Division: Sheriff's Department Contact Name: Supervisor Laura Keene Contact Email: [email protected] Contact Phone: ************ Contact Fax: ************ Date Posted: 5/1/2024 Position Location: 783 Irvingwick Drive SW, Heath, Ohio 43056 Position Description: GENERAL DUTIES: Works under general direction and requires working knowledge of radio and computer communication systems in order to coordinate and manage communications and activity between Licking County Law Enforcement Agencies and other emergency response agencies. Receives, transmits and processes radio and computer communications; Utilizes Computer Aided Dispatch and radio to dispatch Law Enforcement personnel; Responds to officer and civilian requests; Provides assistance as needed.Operates and monitors multiple computerized telecommunication systems and radio communications systems to transmit and receive messages.Assists the public by answering emergency calls and coordinating a response, provides first-aid instruction and provides other emergency assistance.Routes telephone calls, disseminates information to deputies, law enforcement agencies, and other emergency personnel. Other duties as assigned. Brief Description: The Licking County Sheriff's Office is seeking qualified applicants to build an eligibility list to fill and build current and future positions as law enforcement dispatchers. Job Prerequisites: MINIMUM QUALIFICATIONS: Must be at least 18 years of age, U.S. Citizen, valid Ohio Driver's License, High School Diploma or equivalency diploma. ADDITIONAL QUALIFICATIONS: Upon hire, candidate must successfully complete a field training program and become trained and certified in Emergency Police and Medical protocols. Must become CPR certified and LEADS certified. Application Procedure: Job Applications can be obtained by entering: ****************************************************** and scrolling to the bottom of the page to download the application or you can stop by the Sheriff 's Office and pick one up. Compensation: BENEFITS: * Paid Sick Leave and Incentive•Eleven Paid Holidays•Shift Differential Pay•Paid Vacation Leave•Educational Incentive•PERS Retirement * Paid on the Job Training to include CAD, Emergency Police and Medical Protocols, CPR Certification and LEADS Certification•Medical Insurance•Paid Life Insurance•Flexible Spending Account•Increasing Yearly Longevity Pay after 5 Years PAY RATE: $26.57 to $30.86 after 3 years. About UFA: Licking County is an Equal Opportunity Employer Job Type: Full Time Pay Type: Hourly

OnTrac is hiring a Yard Coordinator Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Location: 1260 Collings Dr., Lockbourne, OH 43137 Pay: $16.00 - $20.00 per hour, depending on experience Shift: Wednesday - Saturday from 10:00 PM to 6:30 AM. Hours are subject to fluctuate or change, depending on business needs. Employment Logistics: Our Yard Coordinators / Dispatchers play a critical role in the coordination and tracking of the movement of trailers in and out of the yard facility and oversee yard workers (our hostlers) movements. Yard Coordinators also work with incoming drivers to ensure smooth traffic flow in and out of the facility. Unpacking the Benefits: Competitive individual and group benefits Medical, Dental, and Vision insurance Paid Time Off including Holiday pay 401(k) with company match Safe and clean work environment Referral Bonus Program - up to $500 per referral! The Must-Haves: High school diploma or general education degree (GED) preferred Or at least one year of related experience and/or training; or an equivalent of both One year of leadership experience preferred Experience and proficiency with Microsoft Excel and Outlook Your Mission in Motion: Check-in Vendors/Drivers when they arrive Work with Management and the Yard Switchers (Hostlers) in the unload area to coordinate trailer movement, con gear placement, and ensure proper dock set up. Perform thorough yard checks Provide reports detailing all trailer pick-ups Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! OnTrac is proud to be an Equal Opportunity Employer OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply. Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer. Other details Job Family Operations Job Function Operations Pay Type Hourly Employment Indicator Regular

Transportation District: Youngstown City Schools

- Office/Warehouse Environment Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Duties: * Answers telephone, screens calls, schedules appointments, customer calls. * Heavy customer service. * Organizes office, files and supplies. * Determines priorities and multi-tasks. * Prepares invoices, data entry, and other accounting functions. * Maintains historical records by filing documents. * Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Bilingual with Spanish a plus, Data Entry Skills, Computer Literate, Customer Service, Dispatching, Thoroughness, Organization, Attention to Detail, Reliable, Decision Making, Great Communicator, Team Player, Results Driven, Looking to Grow. Rate: $16-$17/hour DOE + bonus potential Schedule: This location is open six days a week. Shift hours will be 5:00 AM to 1:30 PM; Saturdays required. Diakon Logistics offers a comprehensive benefits package to full-time employees, to include health, dental, and vision insurance, 401k plan, paid holidays and vacation.

Job Posting End Date 04-01-2025 Please note the job posting will close on the day before the posting end date Responsible for safe and reliable operation, dispatching, and restoration of facilities for a portion of the AEP distribution system. The position entails supervising a group of dispatchers who are on a rotating shift schedule, assisting in the coordination of facility outages, supervising the development of switching instructions, implementing normal and emergency procedures, supervising the proper restoration of distribution facilities, and ensuring appropriate training for dispatchers Job Description ESSENTIAL JOB FUNCTIONS: 1) Supervise a group of dispatchers on a rotating shift schedule in support of Distribution Operations goals. 2) Provide a safe and reliable operation, dispatching, and restoration of facilities for a portion of AEP's distribution system. 3) Coordinatef facility outages optimizing diverse input (involving internal and external entities), necessary Outage Management Systems for restoration efforts and ensuring safe and reliable operation. 4) Supervise the development and implementation of switching instructions. 5) Implement normal and emergency procedures to ensure safe and reliable operation of a portion of AEP's distribution system. 6) Supervise the proper surveillance of a portion of the AEP distribution system and proper assistance in maintenance of voltages, loadings and security of the system, involving ability to analyze system conditions. 7) Train and coach dispatchers. MINIMUM REQUIREMENTS: Education requirements are listed below: Two-year technical degree in electrical/electronic technology or related technical discipline with 3 years of distribution operations experience OR equivalent experience as indicated in experience below in Experience field Work Experience requirement listed below: Minimum of 7 years of distribution dispatching experience with a thorough knowledge of distribution systems and equipment and proper switching and tagging procedures. OTHER REQUIREMENTS: Physical demand level is Sedentary 1) Thorough knowledge of distribution systems and equipment, and proper switching and tagging procedures. 2) Acceptable written and verbal communications skills. #AEPOH Compensation Data Compensation Grade: SP20-009 Compensation Range: $112,869.00-146,730.50 USD It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

COMMUNICATIONS CNTR Step 1: $58,792.15 Full Time - Benefit 03/14/2025 03:15PM EDT 04/06/2025 11:55PM EDT Safety Forces Disqualifications - 911 Dispatcher.pdf

Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $19.32 per hour. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess. Job Description POSITION OBJECTIVE The Lead Police Dispatcher serves the various constituencies of Case Western Reserve University in a manner that is consistent with the educational philosophy and principles of the institution. The primary objective of the position is to reduce the threat of physical harm, protect the physical assets of the university, and provide assistance and emergency response services as warranted. ESSENTIAL FUNCTIONS * Develop training protocol for new and existing Public Safety Dispatch Center personnel. Teach basic police dispatch procedures and terminology. Evaluate and document performance. (17%) * Perform the duties of police dispatcher. (39%) * Dispatch and receive radio calls to police and security personnel, handle emergency communication information and make proper notifications per department guidelines. Monitor all phones, radios, designated CCTV locations and alarms taking appropriate action from information received and notifying the appropriate contacts. (12%) * Responsible for the computer aided dispatch incidents and reviewing for quality assurance purposes. Match the email requests to the computer aided dispatch incidents recorded to ensure that contractors are following the proper procedure. (7%) * Responsible for the timely testing of panic buttons, blue light phones, camera testing and documentation according to the tracking system. Manage emergency telephone audit reports. Verify weekly telephone audit sheets and submit information to Telephone Services. (7%) * Preparation and/or data input of various security forms and reports such as incident reports, CAD s, maintenance calls, routine calls for service, discrepancies, access requests, etc. Operate and input data into ARMS computer. Maintain regular and complete logs. (7%) NONESSENTIAL FUNCTIONS * Responsible for reporting any problem with dispatch equipment including camera monitors, computers, alarms, radio equipment, to the director. (4%) * Receive and dispatch maintenance calls, urgent calls for physical security, maintain card access requests for housing and act as university operator after business hours. Receive and disseminate pertinent information to the assistant director of parking maintenance. (3%) * Maintain/update an accurate record of building and room openings. Issue keys to faculty, staff and students per university key control policy on a pre-arranged basis. (2%) * Perform other job related duties as assigned. (2%) CONTACTS Department: Continuous contact with Director of the Communication Center, Officer in charge, campus security officers, fire technicians, Security Systems personnel, Public Safety Management and administrative staff. For emergency and non-emergency dispatch related information on a daily basis, via telephone and/or radio. University: Frequent contact with contractors, and other university departments on a daily basis, via telephone and/or radio to exchange information. External: Frequent communication with emergency response agencies, i.e. Cleveland Fire, Police and Emergency Medical Services, Cleveland Heights Fire, Police and Emergency Medical Services, University Circle Police, contractors, vendors, and visitors to exchange information. Students: Daily contact via telephone; on occasion face-to-face contact for lost and found items. SUPERVISORY RESPONSIBILITY Supervise assigned probationary police dispatchers during their training period, and provide periodic temporary supervisory coverage in the director's absence. QUALIFICATIONS Experience: 3 to 5 years of related experience required; dispatch/communications experience preferred. Must pass a background investigation, including criminal history. Education/Licensing/Certifications: High school education required; 2-year degree in law enforcement/ criminal justice preferred. Possess a valid Ohio operator's license with no significant violations. Public Safety Telecommunicator I and Association of Public-Safety Communications Officials (APCO) Certified Training Officer certification required at the time of or within 12 months of hire. Certification must be maintained throughout tenure. Emergency Medical Dispatcher certification by APCO is preferred. REQUIRED SKILLS * Possess the ability to interact in a sensitive, courteous and understanding manner with members of a diverse academic community. Good verbal and communication skills. * Must be able to quickly and accurately type emergency call information in the Computer Aided Dispatch system. * Basic computer skills. * Knowledge of alarm monitoring systems, operating systems, proper notification techniques of system issues and problems. * Understanding of system programming for building openings. * Understanding of the card access system and usage of ID cards to include building access, assignment of meal plans, the usage of contractor ID badges and housing temporary ID cards. * Understanding of the CCTV operations in the dispatch center. * Complete various dispatch required training programs. * Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest. * Ability to meet consistent attendance. * Ability to interact with colleagues, supervisors and customers face to face. * Ability to effectively communicate the needs of the department with frontline dispatchers. WORKING CONDITIONS Office setting. The employee will need to be able to lift up to 25 lbs., bend/stoop, kneel, push and pull. The employee will perform repetitive motion using a computer mouse and keyboard to type. EEO Statement Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information. Reasonable Accommodations Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis. .

Hiring Immediately! Towing Dispatcher *Job pay based on experience Our ideal candidate is detail oriented and has a background in towing (trucking/transportation) dispatching. We are looking for an experienced dispatcher to join our Team on 3rd shift. Responsibilities include answering phones, entering calls into dispatch system, dispatching drivers, updating customers, and collecting payments. Skills · Data entry skills · Experience with proprietary software · Proficiency in English and in MS Office · Customer service orientation and negotiation skills · Ability to utilize multi line phone system · Multi-tasking in a fast paced environment Job Type: Full-time Pay: Based on Experience, up to $18.00/hr Benefits: Health insurance, Wellness Plan Supplemental Insurance: Disability, Accident, Critical Illness Job Type: Full-time Expected hours: 36 per week View all jobs at this company

Toledo Zoo & Aquarium The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to the Toledo community for over 100 years. Be a part of an institution where you can accomplish impactful work in a well-established organization. We are currently seeking a Full-Time Security Dispatcher to join our team and effectively carry out safety and security policies through communication that provide for protection of visitors, employees, animals, and zoo assets. The ideal candidate for this role is a detail-orientated and proactive professional with strong communication and multitasking skills. This individual will be responsible for actively monitoring and managing security systems, including radio and phone communication, gate traffic, surveillance, access control, and emergency weather radar. They will dispatch security officers, assist with requests, track response times, and handle emergency notifications. Additional duties include maintaining equipment inventory, submitting reports and work orders, and responding to security incidents as needed. Minimum Training & Experience Must have a minimum of 2 years' security, and/or dispatch experience or related discipline. Degree in Criminal Justice or related field or any equivalent combination of education and experience preferred. Prior experience as a dispatcher preferred. Must be 18+ years of age. Must have a valid drivers' license and be insurable by the fleet insurance carrier. The Toledo Zoo is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, creed, genetic information, sex, age, national origin, disability, military status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Apollo Home has been serving the Greater Cincinnati area since 1910! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry. Dispatch Representative No experience necessary- we will train Customer Service Professionals eager to learn! As a dispatcher, you will work as part of a dynamic and passionate team to ensure desired sales metrics. You will match the right technician to every job, helping achieve the company's financial goals. Dispatch Responsibilities Schedule and coordinate all booked calls. Monitor calls in unassigned. Evaluate booked calls and assign the best technician to each service appointment. Maximize revenue by maintaining complete control over scheduling service and maintenance calls with customers and monitor technicians' performances. Meet daily revenue goals by prioritizing the most urgent and profitable calls. Relay accurate information to technicians, ensuing proficient, quality customer experiences; including any special instructions. Update customers throughout the day on the technician's progress. Hold morning briefing on D-board with Service Manager and update throughout the day. Including: Number of Calls on D-board. Opportunity Calls Be professional and establish customer rapport, encouraging repeat business. Respond to customer requests, resolving issues and promoting the brand. Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders. Working with the Service Manager, develop contingency plans for busy times. Debrief Service Technicians after completion of each call. Follow up - respond to all messages left through on call answering service. Forecast workload for 2 - 3 days out review with Service Manager. Contact customers with a “Parts Pending” status as parts are received for scheduling. Update customer files as information is received from installation or service. Take incoming customer calls during times of high volume or coverage purposes. Other duties as assigned. Requirements Proven track record in customer service or dispatch. IT competent; good typist and proficient with phone systems. Highly organized with exceptional follow-through abilities. Strong verbal and written communications. Passionate about ABC Company and loves the brand. Ability to build trust, diffuse conflict and hold others accountable. Bachelor degree or equivalent is a plus. Engaging personality that blends well with a fast-paced, goal-driven environment. Competitive individual contributor who also loves to win as a team. Highly motivated, flexible and great attitude on life. Advanced customer service skills. Ability to multi-task Flexible schedule must be able to work second shift

Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days Responsibilities The Transportation Dispatch Assistant provides support to the Transportation Coordinators and Drivers. Accurately fulfill the plans developed by Transportation Coordinators Provide support to Drivers in order to deliver shipments to their destination in a timely manner Assist Drivers with equipment breakdowns, spills and inquiries associated with the operation Process phone calls from Drivers and Service Centers in a professional and timely manner Understand dispatch management software to execute the planning of Driver assignments Maintain excellent communication with internal customers Continuously look for opportunities to improve processes Qualifications Background in transportation, logistics coordinating, dispatching or in LTL operations Excellent planning capabilities in a fast paced environment Professional and courteous communicator Must be able to work 2nd or 3rd shifts Benefits Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days

GENERAL PURPOSE OF THE JOB: The WTI Regional Dispatcher is responsible to assist and support the WTI Supervisors and Foreman in the assigned region. This position ensures the regional responsibilities are managed, tracked and executed timely. Key responsibilities include ensuring training for new hires is scheduled, reports are consolidated and communicated to the WTI Supervisor, and key metrics are tracked and communicated back to the corporate management team. The Regional Dispatcher has excellent communication and organizational skills. This position is also responsible for the scheduling and oversite of project volume for an assigned region. Ensuring project volume is managed and executed within established business rules and objectives. Key responsibilities include accurate field reporting, timely completion of jobs and project backlog management. This position will have authority to make scheduling changes as required to manage scope changes, unplanned work, and weather related changes. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist with the scheduling and onboarding of regional new hires Assist with schedule communication to regional Sales Representatives and management Knowledge of State prevailing wage and Davis Bacon Process timecard and expense approvals Oversee the task lifecycle for regional project volume: Planning Scheduling Optimizing Dispatching Executing Completing Reporting Work with WTI Supervisors to manage projects Develop project crews Determine planned finish dates to update SLA Communicate project information to Business Operations Project Administrator for SAP updates Scheduling Emergency work, or non-scheduled work and tracking in jeopardy projects. Understanding scheduling rules and objectives and expected system behavior End of day status checks Complete the end of month job site inspection processing Update scheduling criteria Train new supervisors on field software tools Microsoft Power Apps Concur OneDrive SharePoint Among others Maintain resource calendars to allow or restrict overtime, and manage summer and/or winter hours Be available to provide Tier 3 support for field emergency calls Perform any other duty and/or project as required or assigned by the WTI GS Operations Manager. The salary range for applicants in this position generally ranges between $53,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.