Dispatcher Jobs in Nebraska

Company Name Aksarben Heating, Air Conditioning, Plumbing American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. Aksarben ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975. Check out what we offer: * Access to insurance available at 31 days of employment * Low-cost Medical Insurance options, starting at $5 per week * Dental and Vision Insurance options * Health Savings Account or Flexible Spending Account * 401(k) with company match * HSA and Flexible Spending Account * Paid Time Off & Holiday Pay * Company paid life insurance * Learn more by visiting ********************* Pay Range: $18-23/hr. Responsibilities At ARS, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant. We are seeking an experienced Dispatcher to ensure our technicians are moving in the most efficient manner, and our customers' needs are held to the highest of standards. Take customer information from our customer service system and relay to our employees in the field. Dispatchers can expect: * Year-round work as we support multiple trades with multiple busy seasons. * Competitive pay options based on your skill and availability. * Paid orientation, paid training, and weekly direct deposit payroll. * Clean office environment with great equipment and a strong team ready to grow along side of you. * Comprehensive Training Opportunities provided by in-house Learning & Development team. * Training including but not limited to technical, sales, safety, leadership, systems training. * National Network to support professional growth & development and provide transfer opportunities. As the employer of choice, we offer an Industry-Leading Benefit Package: * Choose from one of FOUR health insurance options, starting as low as $5 per week! * HSA (Health Savings Account) and annual company contribution for specific plans. * FSA (Flexible Spending Account) for specific plans. * Dental and Vision Insurance options. * 401(k) with weekly match contribution * 13 PTO Days + 8 Paid Holidays * Company-paid life insurance policy, Short-term disability, long-term disability (additional life insurance options are also available) * Discount Programs with our partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.) Qualifications * Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls. * Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems. * Must report daily to our office, this is not a work from home opportunity. * Ability to work assigned shift and weekend rotation if required. (Discuss all schedule requirements at interview) * Required to know the local area to assist technicians with maneuvering traffic and getting to residence in a timely manner. * All candidates are required to undergo pre-employment drug screen and background checks. * This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: ***********************************

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Position is not remote, located in O'Neill, Nebraska This position supervises activities of package handlers to ensure that all assigned duties are accomplished safely and timely. He/She performs general office tasks such as paperwork, typing, and/or use of a computer, filing, calculating and use of telephone. This position performs other duties as requested. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation. We are hiring for multiple roles with a target start date in July 2025. Candidates who apply now will be considered for interviews in the coming weeks. Responsibilities:Direct and monitor daily assignments; schedule drivers and assign vehicles to ensure daily coverage of all routes Ensure direct and indirect daily activities of drivers are assigned and accomplished on time Communicate all relevant details of driving assignments to drivers to ensure proper execution Assist drivers with routing directions and direct them to perform special services when required Recommend appropriate disciplinary action, up to and including suspensions and/or discharge, for staff violations of company policies Respond to emergency calls, facilitate emergency response network, coordinate mechanical service repair, and assign replacement buses and drivers when there is a problem on a route Notify stakeholders and location personnel of all changes in route assignments, emergency situations, accidents, breakdowns, or any other event that will disrupt service Maintain route documentation and records (relevant contract requirements, customer information, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements Coordinate vehicle service and mechanical repairs with the Maintenance Supervisor to assure uninterrupted service delivery Maintain high compliance to dispatch standard operating procedures Handle customer concerns and requests for information in an expeditious and professional manner Escalate unresolved issues to management as appropriate Requirements:High School graduate or equivalent At least one year of dispatch or high-volume phone Experience: One year of computer, clerical and phone experience required Excellent computer skills with knowledge of Word, Excel, and Outlook; and knowledge of basic office equipment Demonstrated ten-key and data entry skills; with the ability to maintain accuracy and speed Basic clerical and math skills Excellent oral and written communication skills with excellent interpersonal skills Computer literacy, preferably in word processing and spreadsheets Excellent oral communication skills to respond and present professionally to callers and visitors Prioritization, organization, coordination, and time management skills to develop and maintain manual and computerized filing systems, coordinate and prioritize multiple tasks to meet deadlines, and apply protocols to coordinate the flow of materials and correspondence in the Department Demonstrated ability to effectively and diplomatically handle a wide range of demanding inquiries from a variety of internal and external sources $25 - $32 an hour The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in $25 - 32/hr. Zum Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Full-time Description The Dispatcher/Order Taker position is responsible for receiving, assigning, scheduling, and communicating work orders to ready-mix drivers to ensure that operations and projects are completed in a timely manner. This position will work with the dispatching systems to maximize production, delivery efficiency, and service. Key Responsibilities (Essential Duties and Functions Communicate professionally and clearly with drivers, production supervisors, and clients to maximize service, production, and delivery efficiency. Receive, record, and dispatch orders to approved customers. Operate the Command Data System and perform direct data entry with absolute accuracy. Verify specification compliance of all dispatched orders. Closely monitor cycle times, weather, demand graphs, production, and delivery status, scheduled “will calls”, and related data; adjust assignments to ensure production and delivery efficiency. Assist with assigning orders to plants and scheduling production to maximize delivery efficiency. Complete dispatching and delivery documentation and reports. Forward all orders and sales information as required. Coordinate delivery drivers' activities and trucking assignments in cooperation with the Production Manager and Production Specialist. Answer routine questions from customers concerning delivery, credit, invoicing, and accounts balances. Other duties as may be assigned. Regular and predictable attendance at assigned times is required. Benefits Offered Highly competitive base pay. Comprehensive medical, dental, vision, disability, and life insurance programs. Group retirement savings program. Health and wellness programs. Accrual-Based PTO - Start earning PTO on your first day! Paid Holidays Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions. Education/Experience High school diploma or general education degree (GED) preferred. Two+ years of construction and/or ready-mix experience is highly preferred; but not required. Knowledge/Skill Requirements Ability to understand and follow verbal and written instructions. Strong computer skills and proficiency with Microsoft products (Excel, Word, PowerPoint, Outlook). Ability to understand, interpret, and use construction specifications and concrete mix designs. General knowledge of the properties, characteristics, and performance of concrete mixes, its components, additives, and raw materials. Ability to read, write, and accurately perform basic mathematical functions including adding, subtracting, multiplication and division. Ability to analyze issues independently. Ability to perform under deadline pressure. Ability to effectively communicate verbally and in writing. Strong analytical and problem-solving skills. Must possess knowledge of Company policies and procedures, including safety. Must consistently produce and efficient, accurate work product. Work Requirements Must be at least 18 years in age or older. Must have a current and valid driver's license. Must pass post-offer employment drug screen, background check, and motor vehicle record (MVR) review. Display a professional and courteous attitude to co-workers, supervisors, and the general public at all times. Willingness to work in a team environment and assist co-workers and/or supervisors with other duties as required. Must be willing to travel and work away from home when required. Must be willing to work nights and weekends when necessary. Individuals are required to wear personal protective equipment (PPE) in designated operations and production areas as stated by OSHA and/or MSHA. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to stand, walk, use hands and fingers to manipulate objects, talk and hear. Vision abilities (with correction) include close, distance, peripheral, depth, and the ability to adjust focus. Frequently required to sit and use hands. Frequently required to stand and walk for extended periods of time. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Standard office environment. Tempo is fast-paced with deadlines. The noise level in the work environment may be moderate. The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

HOURS: FULL TIME; Variable 8, 10 or 12 hour shifts with rotating days/evenings/nights/weekends and holidays. We are looking to fill 8-10 spots. The City of Lincoln is currently accepting on-line applications for the position of Public Safety Dispatcher. If you are interested in a fast-paced, challenging work environment this job may be for you. The Community Lincoln, Nebraska's State Capital, with a population of nearly 270,000 is a livable, small city with a diverse economy. The University of Nebraska is a great addition to the landscape and the economy, adding 22,000 students and a healthy set of college-town amenities. Named as one of the nation's Best Places to Live, as well as a Best Place to Raise a Family, Lincoln, Nebraska possesses a unique blend of culture, education, housing, and job opportunities that make it the ideal city to live in and plant roots. Lincoln boasts a vibrant community without sacrificing its Midwest values. Lincoln has a historic and vibrant downtown core with numerous offices and residential buildings and is the home of the University of Nebraska. The Lied Center for Performing Arts anchors the cultural entertainment for the City and the Pinnacle Bank Arena is the premier site of many sports and entertainment events. The Railyard on Canopy Street is Lincoln's primary entertainment district. The Lincoln Public School system is one of the foremost school districts in the Midwest. Higher education also is a top priority in Nebraska. In addition to the University of Nebraska, Lincoln is home to several other colleges including Nebraska Wesleyan University, Southeast Community College, Bryan College of Health Sciences, Kaplan University, and Union College. Doane University is located in nearby Crete, Nebraska and also has a satellite campus in Lincoln. Currently, Lincoln is experiencing an influx of skilled young talent. More secondary education students are staying in Lincoln post-graduation to begin their careers and families due to the array of opportunities in Lincoln and the comfortable quality of life. The Department View Brochure. The Lincoln Police 911 Center is a nationally accredited Center through CALEA (Commission on Accreditation for Law Enforcement Agencies, Inc.). Lincoln is one of the few cities in the United States where Police, Fire, and Communications have all received national accreditation. Lincoln received accreditation in 2002 making it only the 14th center in the nation to be accredited by CALEA. Career Opportunities The Public Safety Dispatcher is considered the first, first responder of the emergency response team. These professionals, are required to gather essential information from citizens, and take control of situations that may be chaotic, tragic, stressful, confusing, and frantic in order to dispatch the appropriate first responders to the scene. Public Safety Dispatchers must be organized, adept at multi-tasking, level-headed, calm and trustworthy. Their work within the emergency response system often places them at the front end of life or death situations. Training requirements for these positions are demanding, rigorous and steadfast. New employees will be required to successfully complete a classroom training academy and extensive on-the-job training. Career advancement opportunities include promotion to Senior Public Safety Dispatcher, Certified Training Officer, Training Supervisor, and Public Safety Dispatch Supervisor. Senior Public Safety Dispatcher - $25.80-32.95 We often talk about the importance of having fire stations strategically located and the importance of rapid turnout times by firefighters and paramedics. You don't hear much, however, about the critical role of the first responders: the dispatchers. . ." Tom Casady, Former Public Safety Director. Duties Dispatchers operate an emergency service console and sophisticated technical equipment receiving and dispatching calls for police and sheriff units, fire companies, EMS (emergency medical systems) units, fire/rescue squads and other emergency services. Responsibilities include operating radio consoles, CAD (computer aided dispatch) terminals, EMD (emergency medical dispatch) systems, and related emergency communication equipment; receiving calls via the 911 emergency lines; performing radio tests on communication equipment; maintaining logs and records of all calls received and nature and disposition of each dispatch; maintaining CAD status monitor of units in and out of service; and transferring or referring calls to proper local, state, and federal agencies. Selection Process The selection process consists of a pre-employment on-line exam, an oral interview, background check, medical and psychological investigation. Candidates who successfully complete the final phase are offered employment with the Lincoln Police Department Emergency Communications Center. Applicants with diverse backgrounds and educational experience are encouraged to apply. All required training is completed in-house. Qualifications High School graduate or G.E.D. Necessary Special Requirements: Emergency Medical Dispatch certification and CPR certification, provided by Lincoln Police Department, is required prior to the completion of the probationary period. Certification on the National Crime Information Center computer system, which is provided by Lincoln Police Department as required. NO FELONY CONVICTIONS OR SERIOUS MISDEMEANORS. Testing: You will receive an email with a link to complete the on-line exam. The email will come from "TestGenius" and will be sent within 48 hours after your application has been received. You will have 7 days to complete the exam. Interview: If you successfully pass the on-line exam, you will be invited to an in-person interview.

Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation. We are hiring for multiple roles with a target start date in July 2025. Candidates who apply now will be considered for interviews in the coming weeks. Responsibilities: * Direct and monitor daily assignments; schedule drivers and assign vehicles to ensure daily coverage of all routes * Ensure direct and indirect daily activities of drivers are assigned and accomplished on time * Communicate all relevant details of driving assignments to drivers to ensure proper execution * Assist drivers with routing directions and direct them to perform special services when required * Recommend appropriate disciplinary action, up to and including suspensions and/or discharge, for staff violations of company policies * Respond to emergency calls, facilitate emergency response network, coordinate mechanical service repair, and assign replacement buses and drivers when there is a problem on a route * Notify stakeholders and location personnel of all changes in route assignments, emergency situations, accidents, breakdowns, or any other event that will disrupt service * Maintain route documentation and records (relevant contract requirements, customer information, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements * Coordinate vehicle service and mechanical repairs with the Maintenance Supervisor to assure uninterrupted service delivery * Maintain high compliance to dispatch standard operating procedures * Handle customer concerns and requests for information in an expeditious and professional manner * Escalate unresolved issues to management as appropriate Requirements: * High School graduate or equivalent * At least one year of dispatch or high-volume phone * Experience: One year of computer, clerical and phone experience required * Excellent computer skills with knowledge of Word, Excel, and Outlook; and knowledge of basic office equipment * Demonstrated ten-key and data entry skills; with the ability to maintain accuracy and speed * Basic clerical and math skills * Excellent oral and written communication skills with excellent interpersonal skills * Computer literacy, preferably in word processing and spreadsheets * Excellent oral communication skills to respond and present professionally to callers and visitors * Prioritization, organization, coordination, and time management skills to develop and maintain manual and computerized filing systems, coordinate and prioritize multiple tasks to meet deadlines, and apply protocols to coordinate the flow of materials and correspondence in the Department * Demonstrated ability to effectively and diplomatically handle a wide range of demanding inquiries from a variety of internal and external sources $25 - $32 an hour The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in $25 - 32/hr. Zum Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Benefits: Benefits package varies by location As a Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You are responsible for scheduling service requests, dispatching technicians and handling customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Specific Responsibilities: Receive incoming calls in professional and courteous manner Scheduling appointments Assigning daily work/calls to other team members Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders. Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently General computer knowledge, including Microsoft Office Typing skills a plus We are actively interviewing for this position - Apply today and our hiring manager will follow up!With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can't happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Call dispatchers will be responsible for fielding incoming phone calls to all of Sandhills phone lines. It will also cover all customer service-related calls and mail and address changes. A daily responsibility will be phone number lookups and address corrections. It could also involve re-qualifying existing customers, and to educate customers on our products and services. Call dispatchers at Sandhills also are responsible for covering reception duties at the front desk. This includes greeting guests and connecting them with the person they are visiting. This position requires professionalism, and a high degree of individual responsibility and customer service. Assume other duties as assigned. * In Office Position. 4.5 day regular work week. Ability to commute daily to local office is required. * Excellent oral and written communication skills * Able to work independently and communicate within a team environment * Results oriented * Flexible and open to change * Stable and progressive work history * Professional appearance and demeanor

Join Our Team at the Omaha Housing Authority! Are you passionate about making a real difference in the community? Do you thrive in a collaborative and supportive environment? The Omaha Housing Authority (OHA) is looking for a dynamic professional to provide security dispatching support for our properties and help us fulfill our mission of providing safe and affordable housing. About Us Founded in 1935, the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2,700 public housing units and up to 4,300 Housing Choice (Section 8) Vouchers, we work diligently to ensure our residents have access to safe, sanitary, and affordable housing. Our Core Values Teamwork: We work together to achieve our goals. Welcoming: We create a supportive and inclusive environment. Actively Listen: We focus, clarify, and communicate next steps. We Build Trust: We do what we say we will do and assume good intent. Diverse, Inclusive & Equitable: We embrace all identities and backgrounds. De-Escalation: We manage conflicts calmly and effectively. Exceptional: We strive for excellence in all we do. Self-Care: We believe in the well-being of our team and ourselves. Share Power: We empower each other and our community. Salary Range $15.73 - $22.39 per hour Job Function The Public Safety Dispatcher - Part Time position is a Public Safety responder that involves receiving emergency and non-emergency requests for assistance, remotely observe property locations within the zones to investigate and identify ongoing issues within the properties, determines nature/urgency of calls received, initiates Public Safety or other emergency personnel action and maintains close contact with field units to monitor response issues needed. The Public Safety Dispatcher will observe cameras at length while reporting issues to the Public Safety Manager. Essential Functions Receives and responds to emergency and non-emergency calls including calls from residents, public, and staff. Monitors and coordinates Public Safety activity and assignments via radio frequencies, phone, and/or computer. Maintains status and locations of Public Safety personnel and assignments. Processes and evaluates information received, prioritizes calls, and dispatches required units and/or agencies. Utilizes technology such as computers, radio systems, telephones, fax machines, and other communication equipment. Tend to video surveillance for the entirety of shift. Remotely observe video footage to identify any ongoing issues reported by staff or tenants. Bookmark and download footage related to incident reports entered. Be able to communicate with local authorities and team members if there are security breaches Creates and maintains logs and spreadsheets of Public Safety communications activity for management Exhibit excellent decision-making skills while reviewing and/or monitoring locations. Complete internal incident reports for all incidents observed and reported by OHA staff and forwards completed reports to the Public Safety Manager. Communicate all concerns to the Public Safety Manager of any health and safety improvements at residential locations. Maintain professionalism while working with internal and external customers . Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned duties. Additional Responsibilities May require rotating shift assignments. Perform other duties as assigned by management. Qualifications High School diploma or GED required. Must have a minimum of two (2) years' relative experience, or any combination of education, training, and experience that provides the required knowledge and abilities. Must have high attention to detail. Visual acuity is required for observing video and analyzing reports. Possess skills in multi-tasking and coordinating simultaneous activities. Must have the ability to think clearly and act quickly in emergencies and be able to work independently and prioritize multiple demands. Must have the ability to complete assignments and projects under a variety of conditions and time constraints. Requires a considerable degree of initiative and independent judgment with procedural boundaries in responding to a variety of emergency and non-emergency situations. Excellent verbal and written communication skills. Must be computer savvy and comfortable with multiple computer programs and set-ups. Experience with using a two-way radio and telephone equipment. Possess skills in operating a variety of communications equipment effectively. Must be able to operate a motorized vehicle. Must maintain and possess a valid motor vehicle license and a good driving record. Must be insurable under the OHA auto insurance plan. Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, and federal officials; ability to communicate with people from a broad range of socio-economic backgrounds. Working Conditions Work is performed in an office setting (not a remote work position) amid normal conditions of dust, odors, fumes, and noises and involves considerable public contact. Abilities Ability to sit, stand and walk up to 100% of the time; and reach stoop, squat, push, pull and type up to 25% of the time. Ability to move objects weighing up to ten (10) pounds up to 33% of the time. The noise level in the work environment is usually moderate. Equipment Operation (Any one position may not use all of the tools and equipment listed nor do the listed examples comprise all of the tools and equipment that may be used in positions allocated to this classification) Computer Telephone/Smartphone/Cell Phone Two-way radio Copier Calculator Facsimile Machine OHA is Committed to Equal Opportunity Omaha Housing Authority is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristics protected by federal, state or local laws. Omaha Housing Authority is actively seeking diverse candidates and affirming of all identities.

Join Our Team at the Omaha Housing Authority! Are you passionate about making a real difference in the community? Do you thrive in a collaborative and supportive environment? The Omaha Housing Authority (OHA) is looking for a dynamic professional to provide security dispatching support for our properties and help us fulfill our mission of providing safe and affordable housing. About Us Founded in 1935, the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2,700 public housing units and up to 4,300 Housing Choice (Section 8) Vouchers, we work diligently to ensure our residents have access to safe, sanitary, and affordable housing. Our Core Values Teamwork: We work together to achieve our goals. Welcoming: We create a supportive and inclusive environment. Actively Listen: We focus, clarify, and communicate next steps. We Build Trust: We do what we say we will do and assume good intent. Diverse, Inclusive & Equitable: We embrace all identities and backgrounds. De-Escalation: We manage conflicts calmly and effectively. Exceptional: We strive for excellence in all we do. Self-Care: We believe in the well-being of our team and ourselves. Share Power: We empower each other and our community. Salary Range $15.73 - $22.39 per hour Job Function The Public Safety Dispatcher - Part Time position is a Public Safety responder that involves receiving emergency and non-emergency requests for assistance, remotely observe property locations within the zones to investigate and identify ongoing issues within the properties, determines nature/urgency of calls received, initiates Public Safety or other emergency personnel action and maintains close contact with field units to monitor response issues needed. The Public Safety Dispatcher will observe cameras at length while reporting issues to the Public Safety Manager. Essential Functions Receives and responds to emergency and non-emergency calls including calls from residents, public, and staff. Monitors and coordinates Public Safety activity and assignments via radio frequencies, phone, and/or computer. Maintains status and locations of Public Safety personnel and assignments. Processes and evaluates information received, prioritizes calls, and dispatches required units and/or agencies. Utilizes technology such as computers, radio systems, telephones, fax machines, and other communication equipment. Tend to video surveillance for the entirety of shift. Remotely observe video footage to identify any ongoing issues reported by staff or tenants. Bookmark and download footage related to incident reports entered. Be able to communicate with local authorities and team members if there are security breaches Creates and maintains logs and spreadsheets of Public Safety communications activity for management Exhibit excellent decision-making skills while reviewing and/or monitoring locations. Complete internal incident reports for all incidents observed and reported by OHA staff and forwards completed reports to the Public Safety Manager. Communicate all concerns to the Public Safety Manager of any health and safety improvements at residential locations. Maintain professionalism while working with internal and external customers . Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned duties. Additional Responsibilities May require rotating shift assignments. Perform other duties as assigned by management. Qualifications High School diploma or GED required. Must have a minimum of two (2) years' relative experience, or any combination of education, training, and experience that provides the required knowledge and abilities. Must have high attention to detail. Visual acuity is required for observing video and analyzing reports. Possess skills in multi-tasking and coordinating simultaneous activities. Must have the ability to think clearly and act quickly in emergencies and be able to work independently and prioritize multiple demands. Must have the ability to complete assignments and projects under a variety of conditions and time constraints. Requires a considerable degree of initiative and independent judgment with procedural boundaries in responding to a variety of emergency and non-emergency situations. Excellent verbal and written communication skills. Must be computer savvy and comfortable with multiple computer programs and set-ups. Experience with using a two-way radio and telephone equipment. Possess skills in operating a variety of communications equipment effectively. Must be able to operate a motorized vehicle. Must maintain and possess a valid motor vehicle license and a good driving record. Must be insurable under the OHA auto insurance plan. Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, and federal officials; ability to communicate with people from a broad range of socio-economic backgrounds. Working Conditions Work is performed in an office setting (not a remote work position) amid normal conditions of dust, odors, fumes, and noises and involves considerable public contact. Abilities Ability to sit, stand and walk up to 100% of the time; and reach stoop, squat, push, pull and type up to 25% of the time. Ability to move objects weighing up to ten (10) pounds up to 33% of the time. The noise level in the work environment is usually moderate. Equipment Operation (Any one position may not use all of the tools and equipment listed nor do the listed examples comprise all of the tools and equipment that may be used in positions allocated to this classification) Computer Telephone/Smartphone/Cell Phone Two-way radio Copier Calculator Facsimile Machine OHA is Committed to Equal Opportunity Omaha Housing Authority is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristics protected by federal, state or local laws. Omaha Housing Authority is actively seeking diverse candidates and affirming of all identities.

Job Details Nebraska Omaha - Omaha, NEDescription Are you passionate about making a meaningful impact in the field of Emergency Medical Services (EMS)? Join MMT Ambulance and make a Difference in Your Community! We are growing fast and need compassionate EMS professionals to join our team. Enjoy competitive pay, flexible schedules, great benefits, free continuing education and more. Make a difference with us! Summary: As a Dispatcher, you play a crucial role in ensuring effective communication and coordination within the emergency medical services team. Your responsibilities include coordinating communication between field staff and facilities to ensure timely and accurate responses to service requests for ambulance transports. Essential Duties and Responsibilities: Ensuring that all transport requests are picked up in a timely manner (using either phone or computer) Ensuring all crews are accounted for at all times Ensuring that callers are notified of any delays in transports. Ability to demonstrate responsibility by receiving, assimilating, and recording information accurately into our system and respond appropriately Efficiently dispatching of transport requests and relaying appropriate information to field crews Knowledge of geography of service area Operates computers, software, and multi-line phone system. Ensures the provision of optimal transportation services to patients and referring agencies. Flexible as to work schedule and able to work varying shifts, including Saturdays, Sundays, and holidays. Physical Demands: Must be ale to sit for long periods of time Must be able to hear well Must be able to speak, write, and understand English fluently Qualifications: Minimum of a high school diploma or equivalent. Prior Dispatch or medical experience preferred. Knowledge of medical terminology. Proficiency in spelling and writing English. Strong communication skills and ability to work in a team environment. Ability to deal with high stress situations. Customer service experience Working knowledge and proficiency of electronic communication. Able to quickly manage and transition between various tasks while maintaining attention to detail. Self-confidence, emotional stability, good judgment, and tolerance for high stress Possess good verbal communication skills Ability to handle adverse situations effectively Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. At any time with or without notice, duties, responsibilities and activities may evolve. What We Offer We offer a comprehensive benefits package to support your health, well-being, and financial future. Benefit offerings vary based on hours worked. Health Insurance: Medical, Dental, Vision, Health savings account, and Flexible spending account Retirement Plans: 401K and Roth 401K, with a company match Paid Time Off Employer Paid: Basic Life Insurance and Long-Term Disability Supplemental Plans: Short-Term Disability, Life, Critical Illness, Accident Insurance Professional Development: Free access to CAPCE-accredited training , along with recertification courses for American Heart and American Red Cross, as well as Tuition Reimbursement and Continuous Education Who We Are For over 35 years, MMT has been at the forefront of innovation, continuously expanding to support our team members and provide efficient, reliable interfacility ambulance patient transportation for our healthcare partners. Our growth is fueled by our experienced, empowered, and dedicated workforce, delivering exceptional care to patients. MMT employs AI-powered technology and state-of-the-art dispatch centers to ensure on-time, efficient, and effective operations. With a growing fleet of 500+ vehicles and a workforce of 3,200+ providers, MMT is committed to delivering the best patient care 24/7/365. If you're ready to contribute to our mission of delivering exceptional patient care, apply today to be a part of the MMT Ambulance team! Statement of Equal Opportunity Employment It is the policy of MMT Ambulance to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identify, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.

Do you want to help transform the auto industry? Come let Baxter Auto show you just how Remarkable you can be! At Baxter, we are challenging the norm when it comes to both the car buying process and the employee experience. As a Baxter teammate, you are part of a growing company that strives for an inclusive culture, which is why we need you! We value individuals who: Make it matter through being a caring team member. Are authentic and communicate with transparency and kindness. Welcome differences by seeking, listening, and learning from diverse perspectives. At Baxter we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you'll agree that YOU BELONG AT BAXTER ! Your Purpose as a Parts Delivery Dispatcher: Answer incoming phone calls and provide excellent customer service. Coordinate and optimize delivery routes for drivers to ensure timely and efficient service. Assist Parts Drivers in organizing parts, loading trucks, and ensuring accurate deliveries. Manage and coordinate monthly freight shipments with external dealerships and stores, including ticketing and tracking. Perform other duties as assigned by Management to support team operations and customer satisfaction. Requirements Basic Qualifications: Must be at least 18 years of age and have a valid driver's license to operate a motor vehicle Additional Qualifications: A team-first always perspective with a desire to win together attitude. An innate desire to help others in all ways possible. Dedicated to creating meaningful outcomes in everything you do. Welcomes difference by seeking, listening, and learning from diverse perspectives. Authentically communicates with transparency, empathy, and kindness. Forever curious and motivated by a passion for continuous improvement. Your Well-Being: Competitive Pay: Starting at $18.00 per hour Work Schedule: Full-time; Monday - Friday, 6:30 am - 3:30 pm Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance Training and Development Opportunities for All Employees Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more Educational Reimbursement: General and specialized technical automotive degrees Employee Assistance Programs Paid Holidays: New Year's Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day Baxter Auto Group Baxter Auto Group is one of the nation's leading automotive retail groups, serving the communities of Omaha and Lincoln, Nebraska; Kansas City, Kansas; Colorado Springs, Colorado; and Madison, Wisconsin. The company operates 20 dealerships and represents eight of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, and Mercedes-Benz. Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging. Employment with Baxter is contingent upon applicants' successful completion of the background check process and drug screening test. Baxter embraces diversity and equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or other legally protected status. In addition, Baxter will provide reasonable accommodation for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at **************, option #1 to request accommodation.

Perform a variety of duties and responsibilities involved in receiving incoming calls for public safety emergency assistance and the dispatching of necessary units; receive non-emergency after-hour calls for the City and County departments; and monitor teletype communications. Display honest, trustworthy, and ethical behavior when dealing with internal and external customers. Establish and maintain cooperative working relationships with those contacted in the course of work. Regular attendance that is punctual and dependable is required. Receive emergency and non-emergency calls from the public requesting police, sheriff, fire, ambulance or other public safety services; determine nature and location of emergency, determine priority and dispatch emergency units as necessary and in accordance with established procedures; use a variety of telecommunications equipment to dispatch, page or otherwise communicate with emergency personnel from various agencies as necessary. Maintain contact with subjects requesting medical assistance; provide instructions until responding unit arrives at scene. Maintain contact with all units on assignment; maintain status and location of field units; maintain daily log of calls and units dispatched. Enter, update and retrieve information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information; type and transmit broadcasts to state agencies. Receive information regarding hazardous weather watches and warnings; dispatch information to appropriate personnel in a four county area; activate indoor and outdoor warning systems during adverse weather. Answer City and County switchboard and direct calls appropriately; answer non-emergency public service calls for assistance; answer maintenance service emergencies during evenings, on weekends and holidays; dispatch appropriate on-call City or County staff. Monitor security, fire, flood, generator and miscellaneous alarms for various agencies and businesses. Perform data entry and routine clerical work; perform filing, typing and minor machine maintenance; test and inspect equipment as required; notify supervisor in case of equipment malfunction or failure. Coordinate activities with those of other public safety agencies and provide information or assistance as necessary. Perform related duties as assigned. Knowledge of: Basic Federal Communications Commission rules and regulations governing operation of radio telephone transmitting and receiving systems. Standard radio broadcasting and dispatch procedures and rules. Policies and procedures used in receiving, processing and dispatching emergency calls. Modern office procedures, methods and computer equipment. Correct English usage, spelling, punctuation and grammar. Pertinent Federal, State, and local laws, codes and regulations. Ability to: Learn the geographic features and streets within the area served. Operate radio or telecommunications receiving and transmitting equipment. Follow standard radio broadcasting procedures and rules. Learn department procedures and policies pertaining to the dispatching of City and County emergency equipment and personnel and those of other user agencies. Work under pressure, exercise good judgment and make sound decisions in emergency situations. Hearing that will allow individual to perform all essential job tasks. Effectively communicate with and elicit information from upset and irate citizens. Learn to operate computerized crime center network to receive and dispatch information. Demonstrate manual dexterity sufficient to operate computer terminal and other common office equipment. Type at a speed necessary for successful job performance. Work various shifts as assigned, including weekends and holidays. Understand and follow oral and written instructions. Interpret and apply Federal, State and local policies, procedures, laws and regulations. Communicate clearly and concisely, both orally and in writing. Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Customer service, dispatching or call center experience is preferred. Training: Equivalent to the completion of the twelfth grade. License or Certification: Possession of, or ability to obtain, certification in the operation of the National Crime Information Computer within twelve (12) months of hire. Possession of, or ability to obtain, certification as an Emergency Medical Dispatcher within twelve (12) months of hire. Possession of, or ability to obtain, certification in cardio-pulmonary resuscitation (CPR) within twelve (12) months of hire. Completion of 40 hour Basic Telecommunicator Course within 12 months of hire. Working Hours: Must be able to work in a 24/7 work environment including working over the night shift. Position works five days per week which include weekends and holidays. Residency: Must reside within a 45 mile radius of the City of Grand Island. Residency is required within six (6) months of date of hire. Exam: An exam will be administered to finalists. Finalists will be notified of the testing details. Salary: Position will start at the entry level of the City's salary table. Consideration may be given if experience exceeds entry level qualifications. Other: Bilingual in Spanish is preferred but not required. Candidates are subject to a background check.

Overview JOIN OUR TEAM! Your browser does not support the video tag. The ERS Dispatcher is responsible for providing exceptional customer service and dispatching technicians in emergency road side breakdowns. ERS Dispatchers will be instrumental in creating an environment of service excellence that transcends service levels commonly experienced in the industry. Fast-paced, high service environment where business is conducted with integrity and in a positive, respectful, and timely manner. Starting Wage $15-19 per hour Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Provides a high quality of customer service experience and exceeds expectations of internal and external customers by handling all questions, complaints, and inquiries with the highest degree of professionalism. Receives information at a fast pace and with high accuracy down to the smallest detail. Locates breakdowns using maps and understand highway and interstate systems across the United States. Understands time zones across the United States and identifies them correctly. Operates a switchboard and phone, standard with call center operations. Creates cases within general ticket writing software for tracking purposes, standard with call center operations. Dispatches technicians to breakdown sites and provide them with all appropriate details, equipment, and inventory. Dispatches in an electronic format and over the phone. Communicates regularly with individuals within the Call Center and with individuals at locations with high accuracy and at a high level. Prepares finalized work orders for payment and follow all processes of collecting payment from customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists in other duties, as assigned. Supervisory Responsibilities: This position has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed). Possess one of the following: One to three years call center experience. One to three years in customer service. One to two years in automotive or diesel repair facility. Minimum Qualifications: Available to work weekends and holidays as needed. Must be able to operate a computer and use the following programs efficiently: Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, Internet browsers such as Internet Explorer & Google Chrome, customer service software standard in a call center environment, and proprietary business communication platforms. Must be able to type up to 30+ WPM. Possess general mechanical knowledge or have the ability to learn general and preventative maintenance within the diesel industry. Ability to multitask, have thorough follow-up skills, and the ability to diffuse situations with customers. Must have good listening skills and be able to take information at a fast pace. Must be able to communicate in English. - IF APPLICABLE. Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Emergency Road Service Dispatcher I to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company. The employee must occasionally lift and/or move up to 30 lbs., while performing the duties of this job, the employee is required to sit for long periods of time and occasionally required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear.

This job requires commute or relocation to Custer, SD The Custer County 9-1-1 Communications Center is accepting applications for Full-Time Emergency Dispatcher. Custer County offers an excellent benefit package and is a member of the South Dakota Retirement System. Starting wage is $21.71 per hour for non-certified, and $22.65 per hour if currently South Dakota Certified/or at the time of obtaining State Certification. Shift Differential pay of $1.00 per hour between hours of 1800-0600. Applicant must be willing to work any shift, including nights, weekends, and holidays. Position is open until filled. GENERAL DEFINITION OF WORK: Must perform tasks necessary for the operation of a combined communication center service: Fire Departments (urban and rural), County Sheriff's Department, Police Departments, Ambulance services (urban and rural), Life flight and any other agency deemed necessary. Receives emergency and non-emergency calls, from the public, dispatchers, and law enforcement agencies via telephone, radio systems and CAD systems. Calls are completed in accordance with established local procedures as governed by Communications Council and the Federal Communications (FCC) Rules and Regulations. Must operate computer terminals for specialized access with various automated data banks in compliance with applicable laws. Works in a confined area and remains seated for long periods of time entering data into various computer systems. Must be able to work different shifts with possible mandatory overtime, holidays and weekend as needed. Assigns appropriate public safety personnel for routine and emergency calls for service. Performs other duties as assigned, including notifying supervisor of any concerns. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Ability to communicate effectively and calmly, courteously and clearly, both verbally and in writing, speaking distinctly, and promptly. Communicates with irate, hysterical, aggressive and/or abusive individuals while maintaining composure and attempting to verbally calm them. Hears in normal range. Ability to simultaneously listen and comprehend both telephone and radio traffic. Comprehends and applies County/City ordinances, policies and procedures. Ability to document all activity, locations and status in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Ability to establish and maintain effective working relationships with other personnel, agencies and the public. MINIMUM QUALIFICATIONS: High School diploma or general education degree (GED) will be the minimum level of education that will be considered. Must be 18 years of age and a U.S. citizen. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to learn law enforcement terminology and procedures. Must not have any felony convictions and pass a background check. Must successfully complete the state mandated 911 Basic Course within one year of hire. Ability to possess or be able to obtain a valid SD driver's license. PHYSICAL REQUIREMENTS: Reaching: extending hand(s) and arm(s) in any direction Fingering: picking, pinching, typing or otherwise working primarily with fingers rather than with whole hand or arm as in handling Grasping: Applying pressure to an object with the fingers and palm Talking: Expressing or exchanging ideas by means of the spoken word Hearing: Perceiving the nature of sounds without major correction Repetitive motions: Substantial movements (motions) of the wrists, hand and/or fingers; bending, reaching, pivoting, stooping, standing, kneeling, squatting Light Work: Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds frequently, requiring exertion of forces greater than that normally expected for sedentary work Applications are available on the Custer County website at ****************************************** or by contacting Amber Maidens, Custer County Human Resource Director, 420 Mt. Rushmore Rd., Custer, SD 57730. Phone ************ or FAX ************. Applicants must fill out and submit a 911 Telecommunicator Application. Applications will be accepted until the position is filled. Custer County is an equal opportunity employer.

Overview JOIN OUR TEAM! Your browser does not support the video tag. The ERS Dispatcher is responsible for providing exceptional customer service and dispatching technicians in emergency road side breakdowns. ERS Dispatchers will be instrumental in creating an environment of service excellence that transcends service levels commonly experienced in the industry. Fast-paced, high service environment where business is conducted with integrity and in a positive, respectful, and timely manner. Starting Wage $15-19 per hour Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Provides a high quality of customer service experience and exceeds expectations of internal and external customers by handling all questions, complaints, and inquiries with the highest degree of professionalism. Receives information at a fast pace and with high accuracy down to the smallest detail. Locates breakdowns using maps and understand highway and interstate systems across the United States. Understands time zones across the United States and identifies them correctly. Operates a switchboard and phone, standard with call center operations. Creates cases within general ticket writing software for tracking purposes, standard with call center operations. Dispatches technicians to breakdown sites and provide them with all appropriate details, equipment, and inventory. Dispatches in an electronic format and over the phone. Communicates regularly with individuals within the Call Center and with individuals at locations with high accuracy and at a high level. Prepares finalized work orders for payment and follow all processes of collecting payment from customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists in other duties, as assigned. Supervisory Responsibilities: This position has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed). Possess one of the following: One to three years call center experience. One to three years in customer service. One to two years in automotive or diesel repair facility. Minimum Qualifications: Available to work weekends and holidays as needed. Must be able to operate a computer and use the following programs efficiently: Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, Internet browsers such as Internet Explorer & Google Chrome, customer service software standard in a call center environment, and proprietary business communication platforms. Must be able to type up to 30+ WPM. Possess general mechanical knowledge or have the ability to learn general and preventative maintenance within the diesel industry. Ability to multitask, have thorough follow-up skills, and the ability to diffuse situations with customers. Must have good listening skills and be able to take information at a fast pace. Must be able to communicate in English. - IF APPLICABLE. Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Emergency Road Service Dispatcher I to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company. The employee must occasionally lift and/or move up to 30 lbs., while performing the duties of this job, the employee is required to sit for long periods of time and occasionally required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear.

Program and Location: RYDE Transit - Hastings The Dispatcher/Driver is responsible to and under the direct supervision of the Transit Coordinator and/or his or her designee. Responsibilities: Ensure timely, dependable, cost effective operation of transit vehicles. Continually monitor transit service to ensure most efficient utilization. Maintain effective communication between drivers and other staff regarding safe and efficient operations of transit vehicles. Monitor system to ensure passengers are picked up and dropped off in a timely manner. Exercise discretion and independent judgment in communicating with all contacts. Safety of all passengers: enforcement of the use all policies pertaining to the safe and efficient operations of transit vehicles. Adherence to all laws governing the operations of motor vehicles in the state of Nebraska. Customer service agent for the agency. Tasks and Duties: Receive and schedule incoming requests from passengers for ride scheduling Help resolve passenger concerns and complaints. Perform duties of driver, as needed and when tasked with operating transit vehicles, obey all laws governing the operations of transit vehicles in the state of Nebraska. When tasked with operating transit vehicles, enforcement of the use of all policies pertaining to the safe and efficient operations of transit vehicles. Prepare, maintain, and submit in a timely fashion, reports as needed by various agency departments. Provide safe transportation for the general public. Perform other duties as assigned by the Transportation Director or his/her designee. Qualifications: Must possess and maintain a valid Nebraska Drivers License. Must pass a pre-employment and ongoing Drug and Alcohol screen. Must pass a pre-employment and ongoing Department of Motor Vehicles Record Check. Must pass a pre-employment and ongoing Central Registry Check. Must be able to stoop, bend, kneel and lift. Must be able to properly operate and maintain various vehicles in the agency fleet. Must have a comprehensive knowledge of computers and related programs. Must have comprehensive time management skills. Must have a high degree of customer service skills. Must keep all agency matters confidential. Required Skills: High School Diploma or equivalent. Must be able to work in a fast paced environment and be able to multi task. Strong organizational and record keeping ability. Excellent oral and written communication skills. Promote a positive and enthusiastic image. Bilingual fluency preferred, but not required Relates to and communicates with various personalities and posses an awareness of human needs. Ability to establish and maintain an effective working relationship with the general public as well as other agency employees. Education Requirements: High School Diploma or Equivalent. Experience in Dispatching and Scheduling preferred. Schedule/Hours: Part-time position. Typical work hours are between 8:00am to 5:00pm - Monday thru Friday. Pay Rate: starting hourly wage of $16.00. For more information, call ************ and ask for Charles or email **************** .

Join Our Team at the Omaha Housing Authority! Are you passionate about making a real difference in the community? Do you thrive in a collaborative and supportive environment? The Omaha Housing Authority (OHA) is looking for a dynamic professional to provide security dispatching support for our properties and help us fulfill our mission of providing safe and affordable housing. About Us Founded in 1935, the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2,700 public housing units and up to 4,300 Housing Choice (Section 8) Vouchers, we work diligently to ensure our residents have access to safe, sanitary, and affordable housing. Our Core Values Teamwork: We work together to achieve our goals. Welcoming: We create a supportive and inclusive environment. Actively Listen: We focus, clarify, and communicate next steps. We Build Trust: We do what we say we will do and assume good intent. Diverse, Inclusive & Equitable: We embrace all identities and backgrounds. De-Escalation: We manage conflicts calmly and effectively. Exceptional: We strive for excellence in all we do. Self-Care: We believe in the well-being of our team and ourselves. Share Power: We empower each other and our community. Salary Range $15.73 - $22.39 per hour Job Function The Public Safety Dispatcher - Part Time position is a Public Safety responder that involves receiving emergency and non-emergency requests for assistance, remotely observe property locations within the zones to investigate and identify ongoing issues within the properties, determines nature/urgency of calls received, initiates Public Safety or other emergency personnel action and maintains close contact with field units to monitor response issues needed. The Public Safety Dispatcher will observe cameras at length while reporting issues to the Public Safety Manager. Essential Functions Receives and responds to emergency and non-emergency calls including calls from residents, public, and staff. Monitors and coordinates Public Safety activity and assignments via radio frequencies, phone, and/or computer. Maintains status and locations of Public Safety personnel and assignments. Processes and evaluates information received, prioritizes calls, and dispatches required units and/or agencies. Utilizes technology such as computers, radio systems, telephones, fax machines, and other communication equipment. Tend to video surveillance for the entirety of shift. Remotely observe video footage to identify any ongoing issues reported by staff or tenants. Bookmark and download footage related to incident reports entered. Be able to communicate with local authorities and team members if there are security breaches Creates and maintains logs and spreadsheets of Public Safety communications activity for management Exhibit excellent decision-making skills while reviewing and/or monitoring locations. Complete internal incident reports for all incidents observed and reported by OHA staff and forwards completed reports to the Public Safety Manager. Communicate all concerns to the Public Safety Manager of any health and safety improvements at residential locations. Maintain professionalism while working with internal and external customers. Maintains appropriate security and confidentiality of information created or encountered in the p