Dispatcher Jobs in Michigan

- 103 Jobs
  • Marketing and Communications Co-op

    Gentherm Inc. 4.6company rating

    Dispatcher Job In Novi, MI

    At Gentherm, we say, "It's about the person." We're with you on a cold winter day when you turn on your heated seat and steering wheel or helping manage patient body temperature in the operating room, recovering room or intensive care units. We take a human approach with everything we do. As the global market leader of innovative thermal management and pneumatic comfort technologies for the automotive industry we embrace the opportunity to create and deliver extraordinary solutions that make meaningful differences in everyday life. We do this by improving health, wellness, comfort and energy efficiency. We embrace an entrepreneurial spirit and combine that with our global leadership to deliver results. Working at Gentherm provides you the opportunity to not only shape the future of the automotive and medical industries, but also influence your career throughout the company. You will be engaged, challenged and inspired by our team to deliver leading thermal technologies that positively impact lives around the world. MARKETING AND COMMUNICATIONS CO-OP IMPACT and OPPORTUNITY The Marketing and Corporate Co-op will play an important role in supporting the development and execution of internal, external and digital communications that support our organizational goals and enhance our reputation. This individual will work closely with marketing and HR teams to create and manage communications that engage both internal and external audiences. The ideal candidate is outgoing, organized, and detail-oriented with a passion for storytelling and a knack for managing multiple projects in a fast-paced environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Help manage and schedule social media posts across various platforms. * Support content creation and storytelling for internal and external channels. * Assist with creating and distributing internal communication materials, including newsletters and announcements. * Collaborate with team members to maintain the company intranet with up-to-date content and resources. * Research industry trends and best practices for digital and internal communication strategies. * Participate in brainstorming sessions for campaigns and employee engagement activities. * Monitor and report on social media engagement and internal communication effectiveness. * Support the development and execution of communication strategies for key company initiatives. QUALIFICATIONS MINIMUM QUALIFICATIONS: * Currently pursuing a degree in Marketing, Communications, Public Relations, or a related field. * Strong written and verbal communication skills, with attention to detail. * Familiarity with social media platforms such as LinkedIn, Instagram, and Facebook. * Basic understanding of digital marketing and content creation. * Experience with graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus. * Ability to work both independently and as part of a team. * Strong organizational and time management skills, with the ability to meet deadlines. * Creative thinker with an interest in storytelling and brand communication. * Previous co-op experience is preferred. COMPETENCIES * Deliver Results * Understand the mission and output of your team; set SMART objectives and deliver * Drive Change * Focus on agility and commitment to continuous improvement; Understand and act on internal and external drivers of change * Build Capability * Foster a culture of learning and development; Support individual growth through continuous feedback to achieve personal and professional goals * Cultivate Innovation * Openly embrace, create, implement and support new and innovative ideas, processes and technology that deliver business results PHYSICAL DEMANDS/WORK ENVIRONMENT All positions in our office require interaction with people and technology while either standing or sitting. In order to best serve our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. Gentherm is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship. Gentherm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, sexual orientation, gender identity, disability or protected veteran status.
    $32k-37k yearly est. 5d ago
  • Transport Dispatcher

    Brenner Oil 3.5company rating

    Dispatcher Job In Holland, MI

    The Dispatcher will provide communication and support of the Brenner Oil Transport Fleet. Perfect attendance, a willingness to work all shifts, and a positive attitude focused on streamlining routes and cost reductions are critical in this role. Must show particular attention to detail while demonstrating superior communication and customer service skills. This position will align closely with the Safety Department to ensure full compliance of all laws and regulations surrounding our fleet. The Dispatcher will learn dispatching duties for all divisions so that they are cross-trained to handle any situation in any location, cover vacations, absences, etc. Requirements: - Previous dispatch experience with a wide range of knowledge fleet, daily operations, drivers, scheduling, and terminals a plus. - Ability to forecast fuel demands using highly sophisticated inventory replenishment/dispatch software. - Understand the business metrics of transportation and logistics and how dispatching decisions can significantly affect profit and loss for the Company and our Customers. - Monitor and analyze scheduled delivery workload by determining availability of trucks; site storage restrictions; trailer compartment size options; supply point options; delivery time requirements; driver DOT availability; traffic, construction and weather conditions, etc. - Facilitate near real time supply point changes by coordinating with pricing department to maximize profit and minimize delivery disruptions by adjusting dispatch as needed. - Provide high level of customer service by adjusting planned dispatch to accommodate changes in operating environment such as terminal outages, ASAP deliveries, cancellations, truck break downs, etc. - Ensure orchestrated and timely loads and communication to prevent all customer run-outs. - All other duties as assigned.
    $32k-40k yearly est. 60d+ ago
  • Public Transit Dispatcher (Part-Time)

    Van Buren County 3.8company rating

    Dispatcher Job In Bangor, MI

    JOB SUMMARY: Perform weekly scheduling of rides by matching drivers, hours and vehicles to duties. Create daily manifest for each run, real time reconciliation of pick up and assist drivers in contacting rider and/or caregiver. Be able to function continually at fast pace coordinating drivers and vehicles to meet customer requests within the service design. Dispatcher effective schedules employees/vehicles for maintenance, operational and administrative duties. Reconciliation of daily statistics, fares collected and assemble for monthly and yearly reporting. Assist with general bookkeeping and clerical tasks as needed. Be able to perform minor lead dispatch duties during their absences. Perform other tasks as directed and assigned by management. Dispatchers will receive guidance and direction from the Lead Dispatcher relating to daily operations including, but not limited to, scheduling and accuracy of duties. ABILITIES, KNOWLEDGE, AND SKILLS: Knowledge of service area Have a working knowledge of Microsoft Office with exceptional know-how with Word, Excel, Outlook and PowerPoint Maintain professional, courteous communications with proper customer etiquette and efficient telephone qualities and the ability to understand requests, information and directions while gathering information quickly and accurately Be able to initiate tasks independently Possess the ability to learn and grasp new concepts, practices and procedures Be able to grasp and operate software used in transit operations Consistently schedule requests with minimal mistakes and/or exceptions. PRINCIPLE DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Take customer requests for service over the telephone and respond with accurate expected pickup time - Estimated Time of Arrival (ETA) Process and file pre-booked and standing orders Handle multi-line telephone calls in conjunction with managing radio dispatch communication and office operations. Assign clients to appropriate vehicles, process client referral forms cradle to grave Keep general public files updated Monitor vehicle locations and consciously, continually calculate movement patterns for efficient operations Utilize radio - dispatch of pickup addresses to drivers, using correct FCC radio procedures Keep an accurate log (Call Information Sheet) for evaluation purposes as necessary Any other tasks as assigned by management both written and verbal Be prepared to make immediate temporary/emergency decisions to keep the system functional/operational (short periods in the absence of management). Keep dispatch/office equipment operational by following manufacturer ' s instructions and established procedures. QUALIFICATIONS / EXPERIENCE: Must be at least 18 years of age; High School Diploma or GED required CDL driving experience in transit bus operations; excellent employment attendance and performance record; excellent public relations skills and excellent customer service skills, and able to type a minimum of 30 words per minute. Spanish as a second language is preferred and desirable. OTHER REQUIREMENTS: Training as normally required to operate any newly acquired software to a proficient and operable level. SUPERVISORY RESPONSIBILITIES: Direct Reports: None Delegation of Work: Not Applicable Supervision Given: Not Applicable Reports To: All dispatchers will report to the Operations Manager, who reports to the Director of Public Transit. WORK LOCATION AND PHYSICAL DEMANDS: Dispatcher performance will be evaluated according to this job description along with attendance records, proficiency in dispatch duties, maintaining bookkeeping records, and compliance with the organization rules, policies, procedures, and prescribed safety regulations. Under the Federal Transit Administration (FTA) Regulations, this position is a Safety-Sensitive position and included in the drug and alcohol testing pool and is subject to reasonable suspicion and post-accident testing for drugs and alcohol.
    $35k-44k yearly est. 60d+ ago
  • Security Staff - Department of Public Safety

    Grand Valley State University 4.4company rating

    Dispatcher Job In Grand Rapids, MI

    Are you excited about the opportunity to join our team as Security Staff? While we are actively seeking talented individuals for this role, the position is not yet officially open. However, we anticipate moving quickly once it becomes available. Don't miss the chance to potentially be a part of our dynamic team. We look forward to learning more about you! Summary: This position is responsible for patrolling buildings, grounds, and parking areas to ensure a safe environment, maintaining traffic control, and enforcing university rules and regulations. You will respond to emergencies promptly and complete necessary reports, while also providing assistance to students, faculty, staff, and visitors to meet their daily safety needs. Required Qualifications: High School Education with: Ability to engage in constructive problem resolution related to customer service, safety, and security. Ability to handle emergency situations calmly and efficiently. Ability to train and oversee the work of student staff. Ability to read and interpret documents such as security rules and procedure manuals. Ability to write clear and concise reports and correspondence. Ability to speak effectively with students, faculty, staff, and visitors that use the university's facilities. Willingness to exhibit proper attitude and demeanor to establish and maintain good public relations. Must be able to work all shifts including evenings, weekends, and holidays. Must have a valid State of Michigan license with an acceptable traffic record and no criminal records which would question credibility or public trust of security staff. Physical, mental, and emotional ability to execute duties. Preferred Qualifications: 6 months to 1 year of relevant work experience, including directly related security or law enforcement training or experience or a combination of education and experience from which comparable knowledge and skills are acquired. Relevant first aid training with knowledge of CPR. Related experience in a campus/university environment. Responsibilities - Essential Functions Patrol campus buildings and grounds. Prevent and identify incidents of a criminal nature, fire safety, security issues along with parking and traffic issues. Respond to calls for service related to possible criminal activity, investigate incidents and report activity to appropriate unit or department. Escort individuals off campus where appropriate. Investigate complaints made by faculty, staff, students and visitors. Investigate traffic accidents. Respond to calls involving medical emergencies. Administer first aid and/or call for additional assistance as needed. Report security incidents and unusual or hazardous conditions on campus to appropriate officials. Issue citations for campus parking. Assist area police, local fire and rescue personnel with investigations on campus. Provide security services as directed for special events. Set up traffic/parking barricades. Provide escorts and special transports as needed. Assist students, faculty, staff and visitors with problems with keys, locks, doors, vehicles, etc. Give visitors directions and general campus information. Check IDs of visitors. Assist in overseeing the activities of student workers. Prepare all required paper work on security activities including daily report forms, informational reports, general incident reports, etc., and others as assigned. Understand and comply with MSDS and HAZCOM procedures as part of GVSU's comprehensive OSHA compliance program. Understand and comply with the GVSU Security Staff Workbook. Perform other duties as assigned. Supervision Received: Receives general instruction from a designated supervisor but is generally expected to work independently. Supervision Exercised: None Salary: Minimum starting wage of $22.00/hour Benefits: Comprehensive benefits package including medical, vision, dental, life insurance, generous employer retirement contributions, wellness resources and tuition waiver effective on date of hire Application Deadline: Consideration of applications will begin immediately, and the posting may be closed at any time at the discretion of the University. How to apply: Please include a cover letter and resume. The online application will allow you to attach these documents electronically. If you have questions or need assistance, call Human Resources at **************. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See ************************** TDD Callers: Call Michigan Relay Center at 711 (in State) or ************** (out of State). Grand Valley State University is an Affirmative Action/Equal Opportunity Employer, which includes providing equal opportunity for racial and ethnic minorities, women, protected veterans and individuals with disabilities. University policy extends protections to additional identities.
    $22 hourly 60d+ ago
  • Public Safety Technician- 911 Dispatcher

    Southfield, City of 3.5company rating

    Dispatcher Job In Southfield, MI

    Please check your email inbox, spam and junk folders for important communication regarding your hiring status. If you unsubscribe from emails, you will not receive notices to schedule interviews and testing. The selection process will include the completion of a City of Southfield application, a review of the applicant's qualifications, driving record and criminal history check, a mandatory written examination (3 hours), and an oral board interview. Selected candidates will be subject to a level 4 background investigation, and must successfully pass a psychological evaluation and physical exam prior to employment. Each step of the process must be passed before the applicant will be moved to the next step. CLASSIFICATION: PST/911 Dispatcher - Southfield Police Department Salary: $47,056 - $64,815; plus $1.50 per hour for every hour worked as a Dispatcher Excellent benefit package, including medical, dental, vision, retirement, holidays, vacation, and more. Uniforms provided. Lateral Pay: Candidates with current or prior work experience as a 9-1-1 Dispatcher will be considered for additional compensation up to $55,935 based on current certifications, qualifications, and length of service. **Southfield Dispatch is a 24-hour, 7-day a week operation including nights, weekends, and holidays. You will be required to work overtime, even mandatory overtime and must have flexibility/availability for emergency call back or overtime.*** Representative Job Duties Receive and prioritize incoming emergency and non-emergency calls, complaints, and inquiries from the public. Evaluate the information and dispatch police, fire, and emergency medical assistance. Perform crisis intervention with distraught callers when necessary. Use good judgment and common sense in making decisions and maintain composure during extremely stressful situations. Operate communications equipment including computers, radios, and telephones. Full-time shift work--including days, afternoons, midnights, weekends, and holidays. Mandatory unscheduled overtime may be required, depending on staffing. Performs other duties as assigned. Job Requirements - As Determined By the City Of Southfield ***Southfield Dispatch is a 24-hour, 7-day a week operation including nights, weekends, and holidays. You will be required to work overtime, even mandatory overtime and must have flexibility/availability for emergency call back or overtime.*** High school diploma or equivalent. One (1) year of relevant work experience serving the public or in a high volume call center environment. Prefer previous experience at a 9-1-1 communications center; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Possess voice, speech characteristics (e.g. tone and diction), language and communication skills suitable for telephone and radio operations. Current expertise or ability to learn to operate Computer Aided Dispatch (CAD) system and other office equipment. Prefer candidates with the ability to type 30 w.p.m. Must be able to read and interpret maps. Valid driver's license and must meet the City of Southfield driving record standards. Must have NO felony convictions and no record of serious misdemeanor convictions. Supplemental Information The selection process will include the completion of a City of Southfield application, a review of the applicant's qualifications, driving record and criminal history check, a written examination, and an oral board interview. Selected candidates will be subject to an extensive background investigation, and must successfully pass a psychological evaluation and physical exam prior to employment. Each step of the process must be passed before the applicant will be moved to the next step. City of Southfield Driving Standards link: City of Southfield Applicants who meet the minimum requirements will be notified by email to attend an orientation and testing. Applicants must maintain all minimum requirements and certifications while waiting for consideration for employment. Names of the successful candidates will remain eligible for consideration for nine months from placement on the eligibility list. This announcement is only a summary of the position, its duties, job requirements, and compensation. Further information is available from the Human Resources Department. The City of Southfield does not discriminate in its employment or any other programs or activities on the basis of sex, race, color, age, height, weight, marital status, national origin, religion, arrest record, physical or mental disability, family status, sexual orientation, gender identity or any other protected category. We provide reasonable accommodation for qualified individuals with a disability if requested. Individuals with special needs who may require assistance with the application process should contact the Human Resources Department at ************** or ****************************** if auxiliary aids or services are needed. Reasonable advance notice is required. AN EQUAL OPPORTUNITY EMPLOYER M/F/V/H, DRUG-FREE WORKPLACE
    $47.1k-64.8k yearly 60d+ ago
  • Driver Transportation/Dispatcher 2nd Shift Full time

    Versiti 4.3company rating

    Dispatcher Job In Grand Rapids, MI

    Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards. Full time 2nd Shift 3:00 PM to 11:00 PM Tuesday through Saturday Role act as a disspatcher and fill in driver when needed Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Executes Versiti policies and procedures for internal blood product hospital deliveries and returns, donor center pick-ups, equipment, interoffice mail, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, Donor Testing Lab tube deliveries Ensures the safety, purity, potency and efficacy of products by following Versiti procedures in handling of all blood and blood products Communicates any fleet maintenance needs, completes pre-trip and post-trip inspections, fuels vehicles, and general vehicle upkeep Organize non-scheduled STAT deliveries and special requests to maintain efficiency and meet customer requirements Practices defensive driving techniques, complete vehicle driving and safety training course (online or in person) Executes Versiti customer service strategies designed to meet and/or exceed customer requirements Completes all Versiti required training on time Adheres to the laboratory safety policies as outlined in the department manual and employee handbook Responsible for vehicle cleanliness, assuring no products, equipment, samples or materials remain in the vehicle at the end of the shift Appropriate appearance and uniform required Complete all paperwork correctly Demonstrates courtesy for other drivers and consideration for weather and road conditions Performs other duties as assigned Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required Experience 4-6 years experience as a route driver preferred Knowledge, Skills and Abilities Must pass Motor Vehicle Record (MVR) check Ability to follow directions and read a map Outstanding customer service skills Ability to work independently as well as cooperatively Exceptional problem solving and decision making skills Ability and motivation to cross train in Hospital Services Licenses and Certifications Valid driver's license required Tools and Technology Versiti vehicles required Hand trucks required Coolers required Hand-held tablet/mobile device required #AJ123 Not ready to apply? Connect with us for general consideration.
    $32k-41k yearly est. 24d ago
  • Logistics dispatcher/driver manager

    Dht Employee Leasing Company

    Dispatcher Job In Reese, MI

    The Opportunity: Propane Dispatcher- Reese, Michigan Full-time with benefits This is NOT . Who We Are: DHT Group, based out of Reese, Michigan has been ensuring safety and satisfaction for over 40 years. DHT is hiring at all facilities with additional Michigan locations in Newport and Port Huron and also Bellefontaine, Ohio. DHT has several divisions including Tanker, Gravel Train, Flatbed, Van, Excavating, and Landscape Supply. DHT also operates full-service repair facilities. Could this be you? Our DHT Logistics team is looking for a reliable, critical-thinking propane dispatcher. We are seeking to establish a hiring list for future hire. Our ideal candidate must be able to work in an office setting as part of a team and must have weekend availability. The propane dispatcher will be responsible for using routing software to establish daily trucking routes that make required stops outlined in customer contracts. Our ideal candidate will have extensive verifiable dispatch experience in the trucking industry. Understanding of regional trucking dispatching as well as the seasonal nature of same is required. Willingness to promote the company and interact with drivers to ensure their satisfaction and proactively resolve issues is required. In this role you will: • Develop daily and emergency delivery routes and maintain contact with drivers throughout the shift. • Collaborate with management to modify daily routes to accommodate the needs of customers. • Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes. • Monitor any sudden route changes or road construction issues; work with drivers to establish new routes for timely deliveries. • Schedule and dispatch workers, equipment, and/or service vehicles to appropriate locations, according to customer requests, specifications, and needs. Compensation Package: • Employee- Owned Company. • 401K with Partial Employer Match after 90 days. • Healthcare Insurance (Medical, Vision, Dental) after 30 days. • Short-term & Long-term disability. • Paid time off after 90 days. • Company provided Life Insurance (with buy up option). • Legal Shield & ID Theft Protection. • Health Savings Account. • Pet Insurance. Requirements What you need: • High school diploma or GED. • Must be able to work in an office setting with weekend availability and be comfortable being on-call. • Strong knowledge of the roadways throughout the immediate area. • Ability to work independently within a team environment in high pressure situations. *Experience with commodities hauled in pressurized tankers required.
    $31k-49k yearly est. 40d ago
  • CALL TAKER

    City of Warren, Mi 4.1company rating

    Dispatcher Job In Warren, MI

    The City of Warren is accepting applications for the position of part-time Call Taker. Receives incoming telephone calls and makes independent judgment relative to the kind of action necessary. Receives, types and sends L.E.I.N. messages and broadcasts to appropriate units. Enters information into Computer Aided Dispatch consoles. This position may work the day, afternoon or midnight shift. Emergency dispatch is open 24 hours a day, 7 days a week; acceptance of 6 hour shift blocks required. Requirements: * Age 18 years or older by closing date of application * Possession of a valid license to operate a motor vehicle in the State of Michigan. * No felony convictions * U.S Citizen * At least two (2) full years of 9-1-1 emergency dispatch experience * EMD Certification preferred through Priority Dispatch. Will through certification process for those that qualify. Pay rate: $30.00/hour Apply: Warren City Hall-Human Resources #410 One City Square, Warren, MI 48093 Weekdays 8:30 a.m.-4:30 p.m. . Deadline: Open until filled EQUAL OPPORTUNITY EMPLOYER To print the forms required for application, print: * Application * Full-time Release Info. Agreement form * EEO form * Drug Testing Policy and Procedure Statement * Drug Free Workplace Policy If you have any questions please contact Human Resources at ************.
    $30 hourly 5d ago
  • Public Service Dispatcher (Student Position)

    Ferris State University 4.4company rating

    Dispatcher Job In Big Rapids, MI

    Are you interested in public safety? If so, becoming a campus dispatcher may be your opportunity to explore this field. Position Requirements: *Must be able to multitask * Be able to use their databases to enter and retrieve information * Work is during the evening, nighttime, and weekends Essential Duties/Responsibilities: *Answering emergency and non-emergency calls * Handling after-hours maintenance requests * Monitoring the campus fire and security alarm system * Guest permit issuance * Ensuring student worker and patrol officers are secure while on duty Number of Positions Available: 4 Documents Needed to Apply: Resume/ Class Schedule Special Instructions to Applicants: EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community atferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit:Ferris Non-Discrimination Statement.
    $38k-46k yearly est. 2d ago
  • Public Safety Dispatcher

    City of Dearborn Heights 3.5company rating

    Dispatcher Job In Dearborn Heights, MI

    Job Details Dearborn Heights, MI Full Time High School None GovernmentDescription This is a highly responsible shift work position, involving the operation of modern communication equipment, including computers, radios, and telephones. Employees receive emergency 911 calls, complaints and inquiries from the public, evaluate and dispatch police, fire and emergency services. The work of this division is maintained 24 hours per day, 7 days a week that includes weekend and holidays. Employees are assigned to work 12 hours shifts (days and midnights); lunches are consumed at the workstation and breaks can be taken away from the console (workload permitting). Dispatcher will not leave premises during an assigned shift. This is sedentary work. Nature of Work Duties Answer police, fire department E911 telephone calls for service and the TTD telephone Provide general information to citizens Minimum clerical duties including the processing of tickets, vacation checks, LEIN entries, and validating records, etc. Enter police, fire and rescue calls for service into the department computer CAD system Keeps shift supervisor updated on all significant events Provide emergency medical information to callers as required per protocols Fire/Rescue dispatcher duties: Monitor and dispatch fire and rescue calls for service and record information into the computer CAD system Enter fire and rescue related “BoLo” and emergency information in the computer CAD system Recall “BoLo” emergency and revise history on all locations when available Monitor Fire Department, Police Department, Inter-City, and Mutual Aid radios at all times Answer dispatch phone lines and assist call taker in answering incoming calls Keeps police dispatcher and supervisors updated on significant events Maintains and updates all dispatch related files Monitors equipment for general maintenance and notifies the proper authority on damaged, broken or lost equipment Assists with general clerical duties and works shift assignments including frequent weekends and holidays Police Dispatch duties: Monitor and dispatch police calls for service Assist fire/rescue dispatch when necessary Enter all related “BoLo” and emergency information into the computer CAD system Keep the shift supervisor updated on significant events Enters police related activities into the department computer CAD system Monitors E911 alarm statuses on dispatch console Keeps the work area clean and reports any necessary repairs Runs LEIN requests for the road patrol units and other authorized personnel Cancels warrants, enters and cancels stolen vehicles missing persons and other items into LEIN Process and log all necessary LEIN work and maintains as well as updates LEIN records and communication bureau related files Environmental Conditions and Equipment Used Works in indoor environments and is exposed to a moderate level of noise Uses tools and equipment that are relative to the position, including computers, telephone, files, dispatch equipment, etc. Specifications (Skills, Mental and Physical) Must have the ability to apply principles of rational systems to solve problems and interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form Must be able to read at a level to understand procedures and methods related to the job, as well as communicate effectively both verbally and in writing Must have math ability that includes basic math skills Must be able to complete sedentary work that involves primarily sitting for long periods of time, but also includes walking or standing for short periods of time Must be able to complete work duties that include reaching, handling, fingering, feeling and repetitive motions Must have hearing to perceive information at normal spoken word levels and receive detailed information through oral communication and/or make fine distinctions in sound Must have visual acuity for determining accuracy, thoroughness of work and observation of general surroundings and activities Must be able to adapt to changing situations, work well with others and participate in a team-oriented environment Must be able to be customer oriented and maintain excellent customer service This position description is intended to describe the general nature and level of work being performed, not construed as an exhaustive list of all duties that could be performed by a person in this classification. Qualifications Minimum Training, Licensing, Education and Experience Must have relevant work experience and preferably have earned 24 or more college credit hours Must be able to use a computer and be able to complete and pass all City testing requirements Must pass a pre-employment offer psychological and physical exam Will be subject to a screening that includes driving record, drug screening, criminal history and background check Must be able to type 30 WPM and pass a written and oral examination with a minimum score of 70 Must meet all federal and state standards for LEIN operators in order to maintain employment
    $38k-47k yearly est. 58d ago
  • Part time Public Safety Dispatcher IMMEDIATE HIRE

    Washtenaw Community College

    Dispatcher Job In Ann Arbor, MI

    Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Please complete all sections of the application and submit required documents. Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our diverse community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment. Washtenaw Community College is an Equal Opportunity Employer. Posting Details Posting Details (Default Section) Posting Number: 0603060 Position Title: Part time Public Safety Dispatcher IMMEDIATE HIRE Position is: Part Time Position Type: Staff Position (Full Time/Part Time) Department/Ofc.: Public Safety Position Description: Seeking applicants for the midnight shift (Thursday and Friday) for immediate hire. The department operates with three shifts: 7A-3P, 3P-11P, and 11P-7A Monday through Sunday. Flexible scheduling around class and work schedules, whenever possible.*WCC tuition waiver available at hire!! You would be eligible for a WCC tuition waiver of 3 credit hours per semester upon hire. Must remain employed for the entire semester in order for tuition waiver to be applied.Why Join WCC? A welcoming environment for our students, faculty & staff WCC tuition waiver of 3 credit hours per semester Retirement options and flexible schedules available Great Discounts at WCC's Health & Fitness Center, Barnes & Noble Bookstore and more! Check out our Part Time Benefits here Position Summary:This position is responsible for the effective and efficient operations of the Public Safety Department's communication center. The Public Safety Dispatcher answers the telephone and in person requests for service and transmits those requests to public safety personnel. This position receives, evaluates, prioritizes and directs all incoming requests of the campus community, general public and the staff of the department. They are responsible for the timely activation of Tornado and Active Shooter Protocols to include emergency messages as they pertain to the safety of the campus during events of natural disaster, medical emergencies, hazardous material threats, and in-progress or delayed reporting of criminal behavior.Essential Job Duties and Responsibilities: • Provides first level contact with the campus community and general public by processing telephone and walk-in requests for service.• Evaluates each request received and determines the proper response and carries out such response by dispatching the proper Public Safety staff supported by the proper emergency public safety service as needed.• Monitor the Access Control system for alarms and formulate the proper response as needed.• Initiate campus wide Tornado and Active Shooter Protocols and other Emergency Notifications.• Perform remote locks and unlocks of doors campus wide as requested.• Monitor CCTV system and record incidents for law enforcements as needed.• Accurately document all calls and requests for service.• Manage the accurate collection, storage and disposal of lost and found property services for the campus.• Maintain and manage databases.• Regular attendance on campus is required for this position.• Other duties as assigned.Hours/Schedule: This position will work varying hours between 20-24 hours per week. The department operates with three shifts: 7A-3P, 3P-11P, and 11P-7A Monday through Sunday. Flexible scheduling around class and work schedules, whenever possible. May be required to respond to campus in an emergency situation during off-duty time periods. This position is required to work holidays and all college closure days, regardless of weather Physical Demands:• Required to wear a uniform. Minimum Qualifications: Minimum Required Knowledge, Skills and Abilities:• High School diploma or GED equivalent.• Minimum age of 18 years or older.• One (1) year full time work experience; public safety/police dispatch environment preferred.• Strong interpersonal skills to deal effectively with students, faculty, staff and public safety agencies.• Required to maintain a high level of honesty and integrity.• Ability to operate a multiple line telephone system.• Ability to multi-task.• Ability to interview persons requesting service in a manner that solicits all pertinent information regarding the situation being reported, with the ability to communicate that information to staff person(s) in the field.• Ability to appropriately handle confidential material and information.• Ability to organize and prioritize work responsibilities.• Ability to follow complex directions, record information and accurately communicate verbally.• Must pass conditions of a background investigation. Preferred Qualifications: Posting Date: 03/22/2024 Closing Date: Open Until Filled Yes Special Instructions to Applicants: Please complete all sections of the application and submit required documents. Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our diverse community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment. Washtenaw Community College is an Equal Opportunity Employer. Salary/Hourly Rate: $17.78 Salary Comments: 2024-2025 Wage Rates Supplemental Questions Required fields are indicated with an asterisk (*). * Do you meet the minimum qualifications for this position? Yes No Required Documents Required Documents Resume Optional Documents Cover Letter Unofficial Transcripts 1 Other Documents Unofficial Transcripts 2 Unofficial Transcripts 3
    $17.8 hourly 24d ago
  • Fleet Dispatch Coordinator

    Padnos 3.8company rating

    Dispatcher Job In Grand Rapids, MI

    Our professional Team Members are committed to providing service excellence and are passionate about going above and beyond to exceed our customer's expectations. We are looking for individuals who have integrity with strong initiative and relentless attention to detail to do the right thing. We continue to find ways to innovate, lead and make a positive difference in the world. Join our successful team and have an impact on sustainability, one day at a time. PADNOS is a full-service recycling company handling paper, plastic, metals and electronic recycling. We tailor recycling programs for consumer and industrial clients throughout the United States. PADNOS was founded over a century ago and continues to transform the recycling industry. The company has thrived as a family business through four generations and has grown to be a market leader and best in class innovator. PADNOS has a rich history of taking care of our Team Members, their families and the multiple communities we serve. We invest in our Team Members and offer the following benefits: * Competitive Wage * Medical, Dental and Vision Insurance * 100% Tuition reimbursement for Team Members * 75% Tuition Reimbursement for dependents * First Time Home Buying Assistance * 401K Match and Profit Sharing * Performance Driven Bonuses Fleet Dispatch Coordinator Work Schedule: Overview The Fleet Dispatch Coordinator will dispatch and coordinate the various functions of the PADNOS internal fleet, including the assignment of routes, route delivery, and transportation activities. This role will troubleshoot situations with members of the driving team and coordinate schedule changes as necessary to satisfy customer needs. Accountabilities Daily Route Coordination * Utilize dispatch software to schedule trips for drivers in a way that maximizes driver efficiency and ensures timely delivery or pickup of material. * Balance workload across driver team that works with driver strengths, assigning appropriate runs to drivers as fitting their skill set. * Arrange daily run sequencing to ensure maximum container utilization efficiency. * Coordinate with Service Specialists to ensure service takes place within SLA and prior to assigned deadline date or time. Driver Support * Serve as primary contact for drivers for all troubleshooting types including scheduling disruptions, asset availability, and account accessibility issues. * Collaborate with driver coaches to ensure asset availability and navigate maintenance downtime. * Attend monthly driver meetings. Container Monitoring * Recommend appropriate container types and sizes to Service Specialist and Account Executive teams, based on turn frequency and material types. * Monitor 'full-service' containers and execute service based on demand. * Produce reports of slow-turning containers and collaborate with Service Specialists to arrange for retrieval or replacement. * Track available container volumes at PADNOS facilities. Qualifications * Prefer 3 plus years' experience in transportation dispatch or logistics. * Bachelor's degree in business administration or related field preferred. * Working knowledge of Microsoft Office (Word, Excel, PowerPoint) and data entry. * Knowledge of the transportation field and regulations. * Strong customer service skills. * Proven organizational skills. * Attention to accuracy and detail. * Ability to act quickly and maintain professional demeanor in stressful situations with excellent analytical skills. PADNOS is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, State or local law.
    $35k-45k yearly est. 10d ago
  • Transportation Dispatcher

    Pace North

    Dispatcher Job In Traverse City, MI

    Are you an awesome dispatcher or logistics pro with a strong desire to make a difference in the community? Would you like to work in an organization where you're valued for your contribution? Do you have a call to serve the senior community in our region? Read on, PACE North might be just the opportunity for you! What is PACE North? PACE stands for Program of All Inclusive Care for the Elderly. We are a new and unique option for individuals 55 and older who qualify for nursing facility level of care and wish to remain in their homes as they age. What does that mean? We care for the elderly daily both at our state-of-the-art day center on Garfield near Hammond during regular business hours and as needed in their home. Never heard of us before? That's okay, we're new to the region. We began serving the elderly in 2019 and our service model is so popular it's growing quickly! Do we have benefits? Yes! Our full-time team members enjoy; regular daytime work schedules, plentiful PTO and paid holidays, great insurance benefits with health insurance available immediately upon hire, 401k matching, regular wage reviews, and a development system designed to help you move forward. We also have a great team of professionals who are a joy to work with! What does a Transportation Dispatcher at PACE North do? You'll be a key partner in the PACE North Transportation team responsible for configuring efficient routes and determining participant transportation schedules, primarily utilizing TripMaster software. You are also responsible for entering and updating all system data that drives route creation and scheduling needs. Your role also includes both coordinating closely with the scheduling team to ensure our participants get where they need to go, and planning arrival and departure times carefully at the PACE Center and external partner locations. You also communicate directly with participants and their caregivers, so you should be on top of both your customer service and communication games! Finally, you'll be able to provide PACE North participants with the most cheerful and professional service they've ever received! Requirements What qualifications should you bring to the table? We're looking for that special person who loves serving others with a positive, customer service approach. You should have at least a High School diploma or equivalent, and we'd also like to see some comparable scheduling experience. We're also looking for someone who loves logistical planning, is detailed, organized, and takes a pragmatic approach regardless of process or schedule changes. It's also critical in this fast paced environment to demonstrate strong interpersonal communication, decision-making, and problem-solving skills. You should also be comfortable navigating common technology, including Microsoft 365. Prior experience in trip planning, dispatching, or logistical software is helpful. Most importantly, we're looking for someone with an inspirational, motivational, and creative approach!
    $33k-43k yearly est. 60d+ ago
  • Transportation Dispatcher

    Pace Southeast Michigan 3.1company rating

    Dispatcher Job In Southfield, MI

    Under supervision of the Transportation Manager the dispatcher is responsible for the drivers' daily transportation schedule for program participants. PRINCIPLE DUTIES AND RESPONSIBILITIES Dispatch trips to drivers thru Ecolane System. Assist Manager as needed to plan and manage with other team members the scheduling of transportation to and from the center for program participants. Communicates appropriate information regarding participant tolerance while riding on the PACE Southeast Michigan vehicles and or other related concerns. Assists staff in reporting and recording customer feedback through the use of the Report of Irregularity Form, and the Customer Feedback Form. Follows up with Transportation Manager appropriately on all Unusual Occurrences reported by the transportation staff. Assures that all vehicles are kept in safe and satisfactory working order according to vehicle maintenance schedules. Performs other related duties as necessary, assigned or requested by Transportation Manager. Monitors, communicates and follows up on customer complaints. Conducts daily A.M. meetings encompassing: Appointment assignments Confirmation and mobilizing of appropriate appointment escorts Confirmation and mobilizing of appropriate route escorts Respite, Nursing home, and Death notifications Assign special runs Ensure proper PreTrip inspections Make real time adjustments in vehicle , route, and appointment assignments based on vehicle maintenance, employee attendance, and participant cancellations Prints out daily Route sheets Creates accurate bus load-ups based on participate cancellations and appointment schedules. Ensure timely distribution of medications to drivers and the DNW center. Communicate immediately and manage all real time unforeseen situations. Interact and support all IDT Teams. JOB REQUIREMENTS High School Diploma or GED, required. A valid, unrestricted, Michigan CDL license Class B with Passenger endorsement and a driving record that falls into an acceptable category, according to Corporate Insurance standards or receive endorsement within six months of employment, required Current Cardiopulmonary Resuscitation (CPR) card, required. Must have excellent communication skills. Proficient in Outlook, Word and Excel, required. Extremely organized and detailed oriented. Able to manage multiple data sets. Lead effectively under multiple and quickly changing situations. Three years' work experience in related field and/or supervision/management of five or more staff. Must be capable of and experienced in transporting individuals with special mobility needs or ability to learn. Demonstration of progressive communicative and dispatching ability is highly desirable. The ability to lift and/or carry 50 pounds or more. Must meet a standardized set of competencies (approved by CMS) before working independently. Must be medically cleared for communicable diseases and have all immunizations up-to-date before engaging in direct participant contact.
    $33k-42k yearly est. 10d ago
  • Emergency Security Dispatcher Associate

    Corewell Health

    Dispatcher Job In Grand Rapids, MI

    Fulltime Wednesday, Thursday, and Every Other Weekend 7:00 p.m. to 7:00 a.m. Responsible for the monitoring of various emergency alarm systems including but not limited to; HUGS, Panic Alarms, FireWorks, and Responder 5 Code Boxes. Responsible for triaging emergent and non-emergent Security requests and arranges the appropriate resources utilizing phone and 800 MHz radio systems. Responsible for maintaining detailed records of calls for service and officer duties in our CAD (computer aided dispatch) system. This position requires exceptional customer service and extreme multi-tasking in a demanding, fast-paced environment. Essential Functions * Acts as the primary point of contact for the Security Services, Plant Operations, and Environmental Services; responding to all requests for service and dispatching all necessary resources * Operates a virtual switchboard, routing callers, referencing on call contact information, and utilizing the overhead paging system * Monitors and responds to numerous internal emergency systems including but not limited to: fire alarms, child abduction, panic alarms, code alerts, medical gas, building automation, electrical, tube, maintenance management, fume abatement, elevator status, and access control * Monitors radio, weather alert, telephone, television, and closed-circuit surveillance systems to ensure accurate information regarding local and regional events is obtained and communicated to the appropriate personnel * Answers emergency calls, remaining composed in high stress situations in order to obtain complete and accurate information, and triages and disseminates calls in a timely and appropriate manner * Utilizes the Computer Aided Dispatch (CAD), Records Management System (RMS), and Law Enforcement Information Network (LEIN) systems to record incidents, acquire information, and assist and direct officer response * Monitors, tracks, and coordinates officer activity and shuttle services and escorts, utilizing multi-frequency radio consoles to dispatch employees to calls pertaining to: alarms, disorderly patients, auto assistance, lost property, escorts, emergencies, and all other calls for assistance and transportation needs * Manages calls for service-related facility repairs and issues and assigns work orders * Documents and maintains confidential records for all telephone and radio communications with patients, visitors and employees * Monitors metrics and reports for quality, efficiency and cost effectiveness, including CC6 reporting, Officer Response Metrics and CAD generated reports * Monitors services to ensure compliance with organizational policy as well as state and Federal regulations; including FCC, LEIN, MCOLES and State Fire Marshal standards and notifies supervisor as appropriate. * Assists with the coordination and observation of routine testing and shutdown of alarm and utility systems in compliance with OSHA and The Joint Commission Qualifications Required * High School Diploma or equivalent * 2 years of relevant experience in customer service Preferred * Associate's Degree in Facilities, Criminal Justice, Security, Public Administration, Emergency Management or equivalent * 2 years Telecommunications experience * 1 year of relevant experience: utilizing a two-way radio system * Experience using computer assisted dispatching and work order entry software as well as familiarity with building systems in a complex integrated environment * Experience working in a hospital or dispatch setting in an environment of comparable size and complexity About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance, pet insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status Primary Location SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids Department Name Security Support Service Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 36 Hours of Work 7:00 pm to 7:00 am Days Worked Wednesday, Thursday, and Every Other Weekend Weekend Frequency Every other weekend CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.
    $30k-38k yearly est. 9d ago
  • Service Dispatcher

    Goyette Mechanical Company 3.7company rating

    Dispatcher Job In Flint, MI

    Currently, Goyette Mechanical Company has an immediate opening for a Dispatcher in our Service Department at our Flint, Michigan location.Essential Duties and Responsibilities:• Communicate with customers, employees, and vendors via multi-line phones and email to schedule work and dispatch technicians• Data entry for customer records and invoicing• Electronic filing, scanning, and mailings as needed• Other tasks, functions, and projects as assigned
    $30k-36k yearly est. 22d ago
  • Security CCTV and Alarm Dispatcher - Overnight Shift

    Security Director In San Diego, California

    Dispatcher Job In Grand Rapids, MI

    Embark on a trailblazing career in Security Technology with Allied Universal Technology Services, a global leader in security technology that's transforming the security industry. We integrate state-of-the-art technology with physical security to protect our clients and communities, harnessing tools like electronic access control, video surveillance, and alarm monitoring, alongside emergent innovations such as robotics, drones, and augmented technology. As a valued team member, you'll be part of a diverse and dynamic workforce that thrives on innovation and inclusivity. We offer a wide spectrum of job opportunities for both stability and growth across various roles, including service and installation technicians, engineers, and project managers. At Allied Universal , we don't just embrace change; we drive it, creating a culture where diversity fosters innovation and forges caring connections. Join us and help set new benchmarks in the security industry while advancing your career. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks. Job Description Allied Universal is looking to hire a Security Intervention Specialist. The primary function of the Security Intervention Specialist is to monitor surveillance cameras and alarm monitoring systems, respond to event-driven alarms in a timely and effective manner, document any activity, and contact support systems in the event of an emergency. This is a 24/7 call center environment that requires individuals to sit for long periods of time. Pay: $18.00 per hour Schedule 3rd Shift (11pm-7am) RESPONSIBILITIES: Provide excellent customer service in a call center environment Effectively communicate over the phone and email Monitor customer's cameras and alarm systems remotely Respond to event-driven alarms in a timely manner via telephone and/or email communication based on the client's specific protocol Conduct virtual escorts daily as deemed timely by the contract specifications and virtual patrols of the assigned client's property Complete hourly call-ins Oversee camera maintenance checks and site incidents Complete incident reports and event reports Read and interpret documents such as security logs, post orders, and other security correspondence QUALIFICATIONS: A High school diploma or equivalent. Minimum of one year experience in law enforcement, security, military, customer service, or call center Must be able to work overtime as needed Proficient in Microsoft Word, Excel, Outlook, and Microsoft Teams PREFERRED QUALIFICATIONS: 1+ years experience controlling cameras 1+ year being in a security industry BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1342551
    $18 hourly 27d ago
  • Public Safety Recruit

    City of East Grand Rapids 4.0company rating

    Dispatcher Job In East Grand Rapids, MI

    Under the supervision of the shift staff sergeant/sergeant, or detective sergeant with oversight by the public safety captain and broad oversight by the director of public safety, attends the designated police, fire, and medical first response academies in preparation to become a public safety officer. May perform a variety of administrative duties, training, housekeeping and maintenance chores, and related work as required while waiting to attend and attending various academies. It is expected that your employment will continue after graduating from the police, fire, and medical first response academies and passing the licensing exams for each discipline. After graduating from the police academy or fire academy and passing that academy's licensing exam, the public safety recruit will be promoted to public safety officer. Excellent Benefits •Future retirement income based upon a Defined Contribution Plan- The current City contribution is 15% of wages, the required employee contribution is 1% of wages •Health insurance Plan- The employee contribution is 10% of the state hard cap. The City funds a Health Reimbursement Arrangement (HRA) or a Health Savings Plan (HSA) to pay for medical expenses •Retiree Health Savings Program (RHSP)- The City contribution is 1.5% of wages, the required employee's contribution is 1.5% of wages •Paid time off for vacation, personal, sick, and holidays The City is an Equal Opportunity Employer Essential Job Functions An employee in this position may be called upon to do any or all the following essential functions. These examples do not include all the duties which the employee may be expected to perform. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Prepares to be a public safety officer through assignments, training, observation, and working with all sworn staff. Learns and maintains operational knowledge of all departmental orders, policies, and procedures, and maintains in a current condition all manuals issued. Provide great customer service by greeting and assisting visitors by receiving, screening, and directing phone calls. Respond to routine resident and customer inquiries and assist the public with a broad range of department issues and needs. May function as a public safety clerk when needed and understands all aspects of the public safety clerk position. Assists the captain, detective sergeant, shift sergeants, and public safety officers, and school liaison/community officer. Serves as a liaison between the public and the department. Provides general information regarding department operations and policies. Resolves issues independently and coordinates more complex issues with the department director or other staff as needed. May provide general administrative support for the department. Prepares standard and advanced correspondence, documents, forms, and reports. Compiles data, prepares reports, and performs research. Maintains absolute confidentiality of sensitive information, personnel data, and matters of policy or decision making. Provides general clerical support for the department. Enters data and information, schedules appointments, sorts, distributes, mails, files, copies, and scans documents. Does ride-a-longs with public safety officers. May function as a school crossing guard as required. Prepares and maintains required records and reports. Participate in fire prevention inspections. Performs general maintenance work in the care and upkeep of firefighting equipment. Maintains and displays thorough knowledge in the application of motor vehicle laws and ordinances including revisions and relevant court decisions. Develops and maintains driving skills in the operation of departmental vehicles in non-emergency situations consistent with applicable laws and Departmental orders/policies. Any other duties assigned by the Director or designee. Knowledge, Skills, and Abilities The requirements listed below are representative of the knowledge, skills, abilities, and minimum qualifications necessary to perform the essential functions of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the job. Prefer 60 college credit hours but must have a high school diploma or GED. Not less than 18 years of age. Possess good moral character as determined by a favorable comprehensive background investigation. Ability to pass a pre-employment drug screen. Ability to successfully complete the MCOLES reading and writing exam. Must pass the MCOLES physical fitness pre-employment test no more than 180 days prior to starting a police academy. Other MCOLES minimum requirements reference the following standards: physical ability, hearing standards, psychological fitness, vision/color standards, training requirements, licensing exam, fingerprinting, oral interview, and drug testing. ************************** Physically and psychologically fit for duty. United States Citizen Ability to complete an MCOLES training course and obtain licensing. Ability to obtain firefighter I & II certification. Ability to obtain medical first responder license. Ability to develop proficient use of handgun, shotgun, and patrol rifle Proficient in the use of computers, word processing, spreadsheets, and various databases. Displays skill in reading and authoring written reports and communications relevant to work performed. Ability to exhibit calm and controlled composure in stress and non-stress encounters with subordinates, citizens, and groups to resolve conflict and manage crisis. Ability to be trained - and become proficient - in the use of handgun, shotgun, and patrol rifle. Driver's license and satisfactory driving record and the ability to maintain one throughout employment. Physically capable of passing a pre-employment firefighter physical agility test. Supplemental information Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The work is performed in a variety of settings - including but not limited to - in the office and outdoors. While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals. Frequently, the employee works near moving mechanical parts and in outdoor weather conditions. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is occasionally required to sit, climb or balance; taste, smell or lift more than 100 pounds. The employee is frequently required to stand, walk, stoop, kneel, crouch, crawl, reach with hands or arms, talk, hear, use hands to finger, handle or feel, run, climb fences and ladders, and subdue or take into custody assaultive subjects. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus. Hand-eye coordination is necessary to operate computers, office equipment radios.
    $38k-48k yearly est. 33d ago
  • Security Dispatcher Part Time Evenings

    DMC Harper University/Hutzel Women's Hospital

    Dispatcher Job In Detroit, MI

    DMC Harper University Hospital has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research. A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure. Summary Description Security Dispatcher is responsible for maintaining operational control of communications for DMC Police Authority. Responsible for operating various sophisticated technology equipment, monitoring life safety systems, processing and dispatching emergency & non-emergency calls, The Dispatcher is required to perform while demonstrating optimal customer service skills. Key Responsibilities Include, but are not limited to: • Monitoring and respond to life safety system - fire panel alarms, CCTV systems, infant abduction systems, access control, etc. • Knowledge of individual hospital and exterior campus. • Receive emergency and non-emergency calls and record significant information. • Prioritize calls according to urgency and importance. • Use radio, phone or computer to send Police Authority Officers to respond to situations. • Coordinate with police, fire department and other emergency response teams to ensure appropriate response is made to emergency situations. • Understanding of police and fire response 911 notifications • Reporting unusual active to security staff who may investigate further or take action themselves. • Track inquiries, reports and request via manual or electronic logs. • Provides exceptional customer service to staff, patients, visitors and physicians. • Maintains an in-depth knowledge of all security orders, written and oral, pertaining to assigned duties, as well as working knowledge of regulatory requirements needed for position. • Emergency Management credentials FEMA 300, 400, 700. • Other duties as assigned. JOIN OUR TEAM QUALITY CARE DELIVERED BY COMPASSIONATE PEOPLE We know it takes a special person to work in healthcare, and we are committed to providing our people with an enriching and rewarding environment. We deliver the resources, tools and support our employees need to serve our patients and customers in the best way possible - so we can create happier, healthier communities. COMMITTED TO DIVERSITY AND INCLUSION At Tenet, we believe in a diverse and inclusive environment, one that is grounded in our dedication to the health and well-being of all people. Respecting, nurturing and encouraging diversity of thought, background and experience contribute to positive work environments that result in exceptional patient care. We embrace diversity because it's our culture, and because it's the right thing to do. Minimum Qualifications 1. High school graduate or GED required or equivalent combination of education and experience. Skills Required 1. Effective written and oral communication skills a must (includes using proper grammar and spelling or report writing responsibilities) 2. Effective interpersonal skills with ability to deal with all levels of personnel and the public in a professional and effective manner. 3. Ability to handle both common and crisis situations, calmly and efficiently. 4. Ability to use sound and independent judgement and critical thinking skills. 5. Strong active listening skills 6. Ability to frequently prepare written reports and provide quality customer service. 7. Must meet all physical requirements of the job. This could require an annual physical. 8. Must be able to perform duties wearing personal protective equipment (Masks, gowns, security-related equipment, etc.), as required.
    $30k-38k yearly est. 60d+ ago
  • Security Dispatch Operator

    Job Listingsallied Universal

    Dispatcher Job In Dearborn, MI

    Allied Universal , North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions! Job Description The Position is for a Full Time Global Security Dispatch Operator at our Global Security Operations Center in Detroit, MI. The Position Starts at $18.58/Hr. The Schedule is Fri.-Mon., 10P-6A & Wed., 2P-10P. Call Center/Dispatch experience preferred. We offer attractive payment options! DailyPay, WeeklyPay! Overview of Position: Allied Universal is currently seeking motivated and qualified candidates to join our Global Security Operation Center (GSOC) team as a GSOC Operator. The GSOC is a 24 hours per day, 7 days per week operation. The SOC Operator is responsible for using best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to business, the brand and or employees. This position is responsible for using skills to communicate information surrounding those incidents to leadership as appropriate. The GSOC Operator will monitor cameras and alarms, dispatch associated calls via telephone and radio. As well, as operate access control and life safety technology, and provide general assistance to both employees and guests. The GSOC operator supports client sites as they prepare for, respond to, and recover from both crisis and non-crisis incidents. Duties and Responsibilities: Monitor multiple Security Alarms Systems in order to identify potential risks to company offices and assets Track and dispatch resources as needed - alarms, safety issues, facility issues, etc. Assist with access control into the garages and dispatch Security staff for escorts Conduct research and analyze incidents that could potentially pose a risk to company assets Assess situations and their potential impact on business and the safety of the employees Prepare detailed Incident Reports (IRs) for review and further investigation Manage GSOC and Emergency Hotline (phone line) Efficiently monitoring all GSOC equipment and tools (access control, phone line, life safety systems, video management systems, badging systems, etc.) Prepare incident notifications that include all pertinent information for each stakeholder Qualifications: Ability to handle multiple incoming priority items and efficiently handle high-stress, fast-pace incidents Analytical, multi-tasking, and problem solving skills Ability to clearly communicate via email, phone, radio, and messaging systems Capable of investigating and tracking of incidences real-time, while being able to communicate updates to Security & Safety Management Comfortable using a computer - i.e. Microsoft Office tools, use of Windows operating system, and learning new computer software (client proprietary systems) Professional demeanor, along with excellent customer service skills Clear understanding of FEMA's Incident command system (IC-100 certification as a minimum) Must be knowledgeable of all client and company SOC policies and procedures Experience with Ccure 9000, DvTel, D3, or Genetec (is a plus) Typing speed of 30wpm or more (is a plus) QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Be at least 18 years of age. Possess a high school diploma or equivalent, or 5 years verifiable experience Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws Display exceptional customer service and communication skills Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1359409
    $18.6 hourly 2d ago

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