Dispatcher
Dispatcher Job In Gorham, ME
The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers.
Key Responsibilities
Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and customer satisfaction.
Ensures maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
Assigns routes and service to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.
Handles incoming calls and emails from customer service and sales department and manages requests for all pick-up or delivery on any container movement within the area.
Initiates communication to customers while drivers are on-site/location, resolves pick-up and other issues delaying the service.
Updates and informs Customer Care of any service delays in order to keep customers notified.
Prepares, updates and dispenses daily route schedules. Gathers and maintains route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations.
Reports driver performance issues or concerns to appropriate management for resolution.
Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Education, Experience & Qualifications
The successful candidate will have a high school diploma or GED, be legally eligible to work in the US, and have a demonstrated ability to work as part of a team in a collaborative environment. It is preferred that the candidate has some previous dispatch experience.
High attention to detail, excellent multi-tasking skills, excellent listening, communication and problem solving skills, the ability to work in a fast-paced environment and the ability to prioritize are required.
Attributes
Confident, team-oriented individual who is attentive to detail, and results-oriented with the ability to see the larger picture while focusing on providing excellent customer service.
Benefits
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
Reception/Dispatch Coordinator
Dispatcher Job In Gorham, ME
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Competitive salary
Opportunity for advancement
Training & development
SERVPRO of Portland is hiring a Dispatch Coordinator! BenefitsSERVPRO of Portland offers:
Competitive compensation
Superior benefits
Career progression
Professional development
And more! As the Dispatch Coordinator you will assist with scheduling a Project Manager to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment! Key Responsibilities
Dispatch and schedule Project Managers to incoming leads and projects in coordination with management team
Review and maintain the scheduling software so that appropriate teams are routed accordingly
Perform detailed and accurate data entry
Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
Collaborate and assist Office Team Members and other departments, as needed
Position Requirements
High school diploma/GED (preferred)
At least 2 years of customer service and/or office-related experience
Prior dispatch experience preferred
Ability to multitask and to remain detail orientated
Knowledge of local geographical area is preferred
Must be knowledgeable in relevant computer applications such as: QuickBooks, Microsoft Office
Skills/Physical Demands/CompetenciesThis is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will
give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
Compensation: $20.00 - $24.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Telecommunications Operator
Dispatcher Job In Bangor, ME
Northern Light Eastern Maine Medical Center Department: Switchboard Northern Light Eastern Maine Medical Center Work Type: Part Time Eligible FTE: 0.500000: 20 hours per week Work Schedule: Variable The Telecommunications Operator position is a very fast paced position that requires the screening of calls both internally and externally. During peak times and emergencies, call volumes are increased significantly, and the operator may need to answer up to 100 calls per hour. This position functions under direct supervision and established protocols, operates various telecommunications equipment including Physician Answering Services, Radio Paging System, Fire Alarm Circuits, and other specialized circuits used for answering incoming calls, and monitoring equipment failures and security breaches.
Responsibilities:
PEOPLE 1. Answers the phone appropriately identifying EMMC and themselves. 2. Responds promptly with a positive attitude when directed to perform a function or duty. 3. Has 90% documented evidence of staff meeting attendance and 100% evidence of reading/ initialing the minutes. 4. Actively seeks support when possible from coworkers during times of short staffing, unanticipated events or priority work request evidenced by feedback from coworkers , examples by employee, or observation by Department Head/ Supervisor. 5. Actively resolves problems/ conflicts with peers/Supervisors/ hospital staff independently when ever possible. 6. Informs Supervisor of any unresolved conflicts in a timely manner when ever a conflict affects an individual's or department productivity. 7. Acts decisively and immediately in crucial situations (i.e. disaster, code red, medical emergencies); demonstrates the ability to quickly identify all alarms and remains calm and alert. 8. Demonstrates the ability to communicate well to all levels of staff; and assists them in facilitating the delivery of care. 9. Regularly consults with supervisor on areas of further instruction that would be beneficial. 10. Demonstrates the ability to remain calm and tactfully handle difficult situations with callers that may be upset. 11. Consistently demonstrates a good command of telephone courtesy and its applications in a soft, clear and modulated voice tonal quality; exhibits quick relaxes, patience, and sincerity in a desire to serve the public. 12. Receives, places and transfers calls using appropriate telephone etiquette for confidentiality and HIPPA guidelines. 13. Assist Telecom Manager's staff as needed and other duties as assigned. 14. Acts as a mentor and training instructor for new staff. 15. Establishing a good rapport and professional relationship with all department personnel; maintains appropriate interdepartmental communications. 16. Uses appropriate chain of command 17. Routinely answers incoming patient calls and connects to the respective patient information and/or extension. SERVICE 1. Accurately receives disaster information, notifies appropriate personnel and departments. Documents all information and signals all clear as required. 2. Troubleshoots and diagnoses problems and resultant cause of all communications, console, computer equipment malfunctions and take necessary steps to ensure prompt service repair. 3. Instructs hospital personnel in the use of their telephones (call forwarding, audix, international calls, conference calls). 4. Demonstrates the ability to activate the emergency phone back up system. 5. Follows the procedure for swapping out broken pagers, educating end-users on the pager functionality and issuing pager holsters to end users and completes the charge back form. 6. Follows procedure for signing out Telephone Switch room keys, on-call sleep rooms and completes sign out log sheet. 7. Follows procedure for signing out patient telephones after hours and weekends. 8. Demonstrates and understands the operation of cellular phones (making/receiving calls, accessing voice mail) and completing cellular sign out form. 9. Follows procedure for assisting customers with language interpreter services and for setting up appointments for customers that need a sign language interpreter and completion of the interpreter request form. 10.. Demonstrates the ability to perform look ups multiple ways with the XTEND system (Example: by name, department name, pager ID, location, dial number). 11. Demonstrates the proper procedure for sending pages through the XTEND system using alpha numeric, numeric, voice pagers. 12. Demonstrates the ability to look up messages in the XTEND system and to print them if needed . 13. Monitors all alarms boiler, comfort, medical gas, generator, Simplex, 911) silences alarms, follows proper procedure for notification and logging alarm. 14. Routinely dials patient operator- assisted calls 15. Demonstrates responsibility for activating pages and in-house verbally paging all emergency codes and documents all pertinent information. Clearly and punctually announces close of visiting hours and other notifications over in-house intercom (daily bed meetings, chapel services). 16. Routinely answers calls related to physicians on call coverage and relays all pertinent information required to the physician. QUALITY 1. Answers code phone on first ring and documents appropriate information and notifies emergency personnel. 2. Demonstrates understanding of offsite emergency protocols (EMH Mall, Cianchette Building, and Sleep Center of Maine). 3. Demonstrates understanding of emergency procedures and internal and external disaster plans and procedures. 4. Performs and maintains proper techniques consistent with safety guidelines. 5. Follows safe work policies and procedures at all times to prevent injury to self and others. 6. Reports all accidents, unsafe acts and conditions, immediately to appropriate supervisory personnel. 7. Demonstrates familiarity with job hazard analysis as it relates to his/her discipline. 8. Knows where the Material Safety Data Sheets (MSDS) are located in the department and on the intranet and understands them. 9. Has a thorough knowledge of hospital policies and procedures, and where they are located. 10. Plans, organizes, and utilizes the resources and facilities available to accomplish the objectives of the department. Follow daily routine at the beginning of each shift. 11. Understands the proper orientation of the in-house intercom paging system; knows which pages need prior administrative approval and also those that are paged at established routine times. (Close of visiting hours, Worship Service, Bed Meetings) 12. Knows proper procedure for each physician, on-call schedule and answering service protocol. 13. Selectively gives out information on private phone listing to attending physician, house staff, administration; demonstrates accountability to ensure and protect confidentiality 14. Demonstrates the ability to complete the Telecommunications Operator Services physician on call schedule, make changes and print when complete. 15. Processes knowledge of multiple computer programs, Excel, Access, Outlook, Word 16. Able to learn new software applications. 17. Able to multi-task and work on multiple computers plus answering the console. 18. Understands procedure for daily testing of Family Practice code pagers. 19. Understands and follows departmental policy, when answering the EMMC Physician Referral Service line. 20. Maintains knowledge of changes and information pertinent to the department by use of email, Currents and reviewing posted documentation. 21. Understands the proper use of emergency overhead paging system in the event the normal system is unavailable. 22. Completes yearly I-Care training before evaluation due date. 23. Attends all hospital employee updates. 24. Reviews all emergency logs and reviews incidences at the monthly department meeting. 25. Contributes to the development of philosophy goals, and objectives, policies and procedures, and job description in the department.
Other Information:
Competencies and Skills
* Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
* Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
* Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
* Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
Education
* Required High School Diploma/General Educational Development (GED)
Working Conditions
* Potential exposure to abusive and/or aggressive people.
* Potential exposure to hazardous materials.
* Potential exposure to noise levels being uncomfortable.
* Potential exposure to noxious odors.
* Potential exposure to very hot or cold temperatures.
* Work with computers, typing, reading or writing.
* Lifting, moving and loading less than 20 pounds.
* Prolonged periods of sitting.
911 Emergency Dispatcher
Dispatcher Job In Windham, ME
Cumberland County government seeks candidates to fill multiple positions as 911 Emergency Dispatchers in it's Windham, Maine communications center. Selected candidates will perform the essential role of assisting the public by taking both emergency and non‐emergency calls for service and dispatching information to the proper responding fire departments, emergency medical services or law enforcement agencies in Cumberland County. This position is 40 hours per week, with a full benefits package. Pay is commensurate with experience, starting at $23.75/hr. Please note, applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
The individual selected for this vital role will:
* Hold a High School diploma or equivalent and a valid driver's license;
* Possess computer proficiency to include Microsoft Office/Word;
* Possess excellent communication skills and the ability to remain calm and maintain control in stressful situations;
* Be, or have the ability to become, knowledgeable of county and town geographic layouts.
Candidates must successfully complete the terminal operator control course and the CPR and Emergency Medical Dispatching Course within one year of employment. Selected candidates will be subject to a background investigation and polygraph exam. They must also successfully complete a Criticall exam.
If you meet the above requirements and are looking to add your experience to a fast paced environment with a great team, we look forward to seeing your application!
Cumberland County offers an excellent and comprehensive benefits package and is proud of its talented and dedicated workforce. Come join our team and culture of engaged employees. Our strong management team is dedicated to providing employees with inspiring leadership, a positive and friendly workplace, support, encouragement and the necessary tools for success. We offer tuition reimbursement, wellness program, and professional development and training opportunities.
This position is 40 hours per week, with a full benefits package. Pay is commensurate with experience, starting at $23.75/hr.
Cumberland County is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected Veteran status.
Service Dispatcher
Dispatcher Job In Portland, ME
Join Our Team -
Find Your Future!
At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring and excellence. Thanks to our dedicated employees, we are one of the largest privately held heating fuel distributors. Come be a part of a dynamic team and FIND YOUR FUTURE!!
Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!
Health Insurance - Premiums as low as 5$ for full time employees!
Dental insurance and Vision Insurance
Company Provided Life insurance, Short-term and Long-Term Disability
401(k) plan with company match
Paid time off and 10 paid holidays
Tuition assistance for employees and scholarships available for employees' children
Discounts on our products and services
Opportunities for growth throughout our footprint at Several Locations in MA, ME, NH, NY and VT!
Ideal Candidate will have:
A focus on Safety!
Have strong communication and interpersonal skills
Planning and scheduling skills
The ability to work in a team environment within and between departments
Analytical skills
Technology/computer skills
The ability to hold others accountable
A commitment to exceptional customer relations
Dependability
Accuracy, organization, and attention to detail
The ability to work in a dynamic environment without distraction
Flexibility to work seasonal overtime
Rental/Dispatch Coordinator
Dispatcher Job In Pittsfield, ME
Cianbro Equipment is a leader in the construction equipment industry, providing exceptional service and support across multiple sectors. Committed to safety, quality, and innovation, we specialize in the rental, assembly, disassembly, and maintenance of heavy machinery for construction projects throughout the U.S.
The Rental/Dispatch Coordinator will coordinate rentals of forming, shoring, and scaffolding equipment. This individual will coordinate customer tool and equipment needs by picking and packing tools and equipment and supervising the return process.
Job Responsibilities
* Take customer orders/inquiries, process rental agreements, and make credit/charge adjustments as required.
* Maintain stock inventory and perform cycle and periodic counts.
* Work with vendors to receive quotes for orders and receive stock.
* Work with customers to propose substitutions and/or alternate systems to best utilize Cianbro assets.
* Willing to be on a rotating on-call shift for weekends.
* Document and send out all items that need calibration and then enter certifications into the rental software system.
* Design and print decals for tools, equipment, and job sites utilizing CorelDraw X6 screen printing software and maintain the decal printing machine.
* Fill in as a transportation dispatcher when needed.
Qualifications/Requirements
* Minumum of 2 years construction experience required.
* Strong interpersonal and communication skills via phone or in person are essential.
* Must be a self-starter that can work independently with a can-do attitude.
* Must be detail-oriented and have strong organizational skills.
* Proficient with computer applications (including Excel) and executing data entry with a high level of accuracy.
* The preferred candidate will have a minimum of two years of experience in customer service.
* Ability to multi-task and fulfill customer needs.
* Experience with Infor-M3 a plus.
* Experience with over the road trucking industry a plus.
* Able to lift and carry up to 50lbs.
Cianbro is an employee-owned, tobacco-free, equal opportunity employer, we do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, sexual orientation, genetic information, or other legally protected status.
Craft Professionals
Telecommunications Operator
Dispatcher Job In Bangor, ME
Northern Light Eastern Maine Medical Center Department: Switchboard Northern Light Eastern Maine Medical Center Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 7:00 AM to 7:30 PM The Telecommunications Operator position is a very fast paced position that requires the screening of calls both internally and externally. During peak times and emergencies, call volumes are increased significantly and the operator may need to answer up to 100 calls per hour. This position functions under direct supervision and established protocols, operates various telecommunications equipment including Physician Answering Services, Radio Paging System, Fire Alarm Circuits, and other specialized circuits used for answering incoming calls, and monitoring equipment failures and security breaches.
Responsibilities:
PEOPLE 1. Answers the phone appropriately identifying EMMC and themselves. 2. Responds promptly with a positive attitude when directed to perform a function or duty. 3. Has 90% documented evidence of staff meeting attendance and 100% evidence of reading/ initialing the minutes. 4. Actively seeks support, when possible, from coworkers during times of short staffing, unanticipated events or priority work request evidenced by feedback from coworkers, examples by employee, or observation by Department Head/ Supervisor. 5. Actively resolves problems/ conflicts with peers'/Supervisors'/ hospital staff independently whenever possible. 6. Informs Supervisor of any unresolved conflicts in a timely manner whenever a conflict affects an individual's or department productivity. 7. Acts decisively and immediately in crucial situations (i.e. disaster, code red, medical emergencies); demonstrates the ability to quickly identify all alarms and remains calm and alert. 8. Demonstrates the ability to communicate well to all levels of staff; and assists them in facilitating the delivery of care. 9. Regularly consults with supervisor on areas of further instruction that would be beneficial. 10. Demonstrates the ability to remain calm and tactfully handle difficult situations with callers that may be upset. 11. Consistently demonstrates a good command of telephone courtesy and its applications in a soft, clear and modulated voice tonal quality; exhibits quick relaxes, patience, and sincerity in a desire to serve the public. 12. Receives, places and transfers calls using appropriate telephone etiquette for confidentiality and HIPPA guidelines. 13. Assist Telecom Manager's staff as needed and other duties as assigned. 14. Acts as a mentor and training instructor for new staff. 15. Establishing a good rapport and professional relationship with all department personnel; maintains appropriate interdepartmental communications. 16. Uses appropriate chain of command 17. Routinely answers incoming patient calls and connects to the respective patient information and/or extension. SERVICE 1. Accurately receives disaster information, notifies appropriate personnel and departments. Documents all information and signals all clear as required. 2. Troubleshoots and diagnoses problems and resultant cause of all communications, console, computer equipment malfunctions and take necessary steps to ensure prompt service repair. 3. Instructs hospital personnel in the use of their telephones (call forwarding, audix, international calls, conference calls). 4. Demonstrates the ability to activate the emergency phone back up system. 5. Follows the procedure for swapping out broken pagers, educating end-users on the pager functionality and issuing pager holsters to end users and completes the charge back form. 6. Follows procedure for signing out Telephone Switch room keys, on-call sleep rooms and completes sign out log sheet. 7. Follows procedure for signing outpatient telephones after hours and weekends. 8. Demonstrates and understands the operation of cellular phones (making/receiving calls, accessing voice mail) and completing cellular sign out form. 9. Follows procedure for assisting customers with language interpreter services and for setting up appointments for customers that need a sign language interpreter and completion of the interpreter request form. 10.. Demonstrates the ability to perform look ups multiple ways with the XTEND system (Example: by name, department name, pager ID, location, dial number). 11. Demonstrates the proper procedure for sending pages through the XTEND system using alpha numeric, numeric, voice pagers. 12. Demonstrates the ability to look up messages in the XTEND system and to print them if needed. 13. Monitors all alarms boiler, comfort, medical gas, generator, Simplex, 911) silences alarms, follows proper procedure for notification and logging alarm. 14. Routinely dials patient operator- assisted calls 15. Demonstrates responsibility for activating pages and in-house verbally paging all emergency codes and documents all pertinent information. Clearly and punctually announces close of visiting hours and other notifications over in-house intercom (daily bed meetings, chapel services). 16. Routinely answers calls related to physicians on call coverage and relays all pertinent information required to the physician. QUALITY 1. Answers code phone on first ring and documents appropriate information and notifies emergency personnel. 2. Demonstrates understanding of offsite emergency protocols (EMH Mall, Cianchette Building, and Sleep Center of Maine). 3. Demonstrates understanding of emergency procedures and internal and external disaster plans and procedures. 4. Performs and maintains proper techniques consistent with safety guidelines. 5. Follows safe work policies and procedures at all times to prevent injury to self and others. 6. Reports all accidents, unsafe acts and conditions, immediately to appropriate supervisory personnel. 7. Demonstrates familiarity with job hazard analysis as it relates to his/her discipline. 8. Knows where the Material Safety Data Sheets (MSDS) are located in the department and on the intranet and understands them. 9. Has a thorough knowledge of hospital policies and procedures, and where they are located. 10. Plans, organizes, and utilizes the resources and facilities available to accomplish the objectives of the department. Follow daily routine at the beginning of each shift. 11. Understands the proper orientation of the in-house intercom paging system; knows which pages need prior administrative approval and also those that are paged at established routine times. (Close of visiting hours, Worship Service, Bed Meetings) 12. Knows proper procedure for each physician, on-call schedule and answering service protocol. 13. Selectively gives out information on private phone listing to attending physician, house staff, administration; demonstrates accountability to ensure and protect confidentiality 14. Demonstrates the ability to complete the Telecommunications Operator Services physician on call schedule, make changes and print when complete. 15. Processes knowledge of multiple computer programs, Excel, Access, Outlook, Word 16. Able to learn new software applications. 17. Able to multi-task and work on multiple computers plus answering the console. 18. Understands procedure for daily testing of Family Practice code pagers. 19. Understands and follows departmental policy, when answering the EMMC Physician Referral Service line. 20. Maintains knowledge of changes and information pertinent to the department by use of email, Currents and reviewing posted documentation. 21. Understands the proper use of emergency overhead paging system in the event the normal system is unavailable. 22. Completes yearly I-Care training before evaluation due date. 23. Attends all hospital employee updates. 24. Reviews all emergency logs and reviews incidences at the monthly department meeting. 25. Contributes to the development of philosophy goals, and objectives, policies and procedures, and job description in the department.
Other Information:
Competencies and Skills
* Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
* Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
* Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
* Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
Education
* Required High School Diploma/General Educational Development (GED)
Working Conditions
* Potential exposure to abusive and/or aggressive people.
* Potential exposure to hazardous materials.
* Potential exposure to noise levels being uncomfortable.
* Potential exposure to noxious odors.
* Potential exposure to very hot or cold temperatures.
* Work with computers, typing, reading or writing.
* Lifting, moving and loading less than 20 pounds.
* Prolonged periods of sitting.
Transportation Dispatcher
Dispatcher Job In Maine
Transportation
Job Goal/Primary Purpose:
The primary purpose of this position is to provide administrative support, transportation planning, and safety coordination for the school district's transportation operations.
Minimum Qualifications:
Including Training, Education, & Experience:
Minimum of High school diploma or GED equivalent.
Valid State of Maine Criminal History Records Check approval.
Experience in use of a variety of technology, including dispatching and scheduling preferred.
Demonstrated ability to work with diverse groups, including parents, and various school and department staff.
Knowledge of bus standards and repair and maintenance procedures or willingness to learn..
Valid Maine driver's license.
Essential Functions (Skills, Knowledge, & Abilities):
Administrative Duties:
Monitor and document bus operator check-ins for A.M./midday/P.M. runs
Utilize the master schedule of all trips, early dismissals and leaves to support daily dispatch functions
Use computer application software for tracking and recordkeeping
Clerical duties as assigned
Perform verbal transmissions in a clear, calm and concise manner
Forward route, safety, and student behavior concerns to Transportation Director/Supervisor
Transportation Planning & Coordination:
Assist in the implementation of school transportation policies, state/federal laws
Use BusRight to plan and organize regular routes, field trips, extracurricular activities
Work with Transportation Director/Supervisor to adjust daily driver/aide assignments
Transmit route information to unassigned regular and substitute drivers
Safety & Training:
Help facilitate required inspections and driver training programs
Assist in emergency evacuation drills and safety training for schools and buses
Obtain and relay factual information to assist bus operators in emergency situations
Other Responsibilities
Maintain positive and effective communication with school personnel and students.
Participate in meetings as requested by the Transportation Director in reference to student transportation or transportation staff.
Performs other tasks relevant to the Transportation department as assigned by the Transportation Director.
Compensation and Terms of Employment: Salary and work year determined by the Superintendent.
Note: This job description reflects the general requirements necessary to describe this job's functions and responsibilities and shall not be interpreted as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity
The Saco School Department is an Equal Opportunity Employer. The district shall actively work to ensure that the staff and administrator workforce reflects the student body's diversity.
The School Department's selection will be based on those with the highest capabilities, the most vital commitment to quality education, and the greatest probability of effectively implementing the learning program. Therefore, selections will be made without consideration on the basis of race, color, sex, sexual orientation, gender identity, religion, ancestry or national origin, age, marital status, disability or genetic information, and any other state or federal prohibitions. For the purpose of this policy, "sexual orientation" means a person's actual or perceived heterosexuality, bisexuality, homosexuality, or gender identity or expression.
Criminal Background Check
All employees of Maine schools must be fingerprinted for a criminal history background check. Please create a Department of Education log-in and make an appointment for a fingerprinting appointment at *********************************************
911 Emergency Dispatcher
Dispatcher Job In Windham, ME
Cumberland County government seeks candidates to fill multiple positions as 911 Emergency Dispatchers in it's Windham, Maine communications center. Selected candidates will perform the essential role of assisting the public by taking both emergency and non‐emergency calls for service and dispatching information to the proper responding fire departments, emergency medical services or law enforcement agencies in Cumberland County. This position is 40 hours per week, with a full benefits package. Pay is commensurate with experience, starting at $23.75/hr. Please note, applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
The individual selected for this vital role will:
Hold a High School diploma or equivalent and a valid driver's license;
Possess computer proficiency to include Microsoft Office/Word;
Possess excellent communication skills and the ability to remain calm and maintain control in stressful situations;
Be, or have the ability to become, knowledgeable of county and town geographic layouts.
Candidates must successfully complete the terminal operator control course and the CPR and Emergency Medical Dispatching Course within one year of employment. Selected candidates will be subject to a background investigation and polygraph exam. They must also successfully complete a Criticall exam.
If you meet the above requirements and are looking to add your experience to a fast paced environment with a great team, we look forward to seeing your application!
Cumberland County offers an excellent and comprehensive benefits package and is proud of its talented and dedicated workforce. Come join our team and culture of engaged employees. Our strong management team is dedicated to providing employees with inspiring leadership, a positive and friendly workplace, support, encouragement and the necessary tools for success. We offer tuition reimbursement, wellness program, and professional development and training opportunities.
This position is 40 hours per week, with a full benefits package. Pay is commensurate with experience, starting at $23.75/hr.
Cumberland County is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected Veteran status.
Service Dispatcher
Dispatcher Job In Portland, ME
The automotive dispatcher must be able to:
dispatch work effectively to ensure customer satisfaction (completion times)
make sure work is being done expeditiously and correctly he or she is also responsible for assisting the service advisors with information regarding customers vehicles throughout the day must be very well organized and a team player
Requirements
Valid drivers license
Clean driving records
Benefits
Paid Vacation
401k
Medical Benefits
Paid holidays
Store Dispatcher II
Dispatcher Job In Standish, ME
Position Mission: Dispatches and plans local deliveries to wholesale customers in a timely and efficientmanner. Coordinates deliveries to all wholesale customers while providing leadership anddirection to a team of delivery drivers. Serves as the link between assigned accounts, the
store, and the drivers to ensure maximum service and high performance standards.
Position Performance Measures:
* Customer satisfaction
* Deliveries completed
Responsibilities: The following section contains the primary responsibilities for this position. Job holder is responsible for performing any other duties as assigned by management. List the significant activities that support that function, for instance manage the
annual store audit process. Where possible use language that ties the job back to the companymission and vision.
* Assigns drivers to make deliveries by taking into account product to be delivered,
customer locations, and time of day.
* Tracks of the progress that drivers make along their routes.
* Balances and adjusts workloads, break times, and customer needs when assigning drivers.
* Checks drivers' in and out time and transfer these records into a company's files for
analysis and improvements in efficiency.
* Receives and resolves any requests or complaints made by the customers.
* Acts as driver when/if needed during peak delivery times.
Experience, Education, and Abilities:
* High School Diploma or equivalent work experience required.
* 1-2 years prior experience in the retail automotive service industry, preferably in an
automotive part department, dealership, and jobber or retail establishment.
* Enjoy working with people in a fast-paced setting; be competitive yet have the ability to
work calmly under pressure.
* Possess a proactive attitude with superior communication and leadership skills.
* Be analytical, possess problem solving, organizational and customer service skills.
* Possess a high sense of urgency and be customer oriented.
* Ability to handle multiple tasks and time sensitive issues.
* Be functionally literate and capable of understanding and recognizing part numbers and
line codes to ensure proper selection and delivery of parts, including accurately and
rapidly identifying sequence of numbers and letters.
* Able to work on feet (stand and walk) for assigned work shift.
* Capable of lifting and moving parts and boxes weighing up to 60 pounds.
* Possess a valid driver's license.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Dispatcher - Hiring Now! Offering $20/Hr! 822190
Dispatcher Job In Portland, ME
Job Title: Dispatcher Pay: $20/Hr. Hours: Monday to Friday, 7:30 AM to 4PM As a Dispatcher, you will be responsible for:
Directing all inbound phone calls
Coordinating and maintaining all courier needs (repair, scheduling of repairs, rental trucks, etc.)
Coordinating drivers to facilitate STAT as well as other delivery requests
Obtaining outside delivery services when needed
Maintaining service records for vehicles and scheduling maintenance
Maintaining filing systems for drivers' paperwork, including log sheets and P.O.D. paperwork
Maintaining paperwork for the receiving department
Processing orders into the computer system
Maintaining tracking of drivers' gas cards and receipts
Problem-solving delivery issues as needed and working with customers to assure delivery needs are met
The ideal candidate for this role will have:
High school diploma or GED (preferred)
Experience working in a customer service role
Basic computer skills
Strong communication skills
Ability to work in a fast-paced environment
Pleasant phone demeanor, not a call center mentality
Strong English skills
Ability to go with the flow in a casual, small-office environment
Data integrity and organizational skills
Benefits:
Enjoy affordable health and prescription coverage with no waiting period
Benefits offered by the employer once hired permanently
Ask us about our Referral Bonus Program to earn extra cash.
Ready to take the next step? Apply now for this Dispatcher role in Portlandor contact us to learn more!
Service Dispatcher
Dispatcher Job In Brewer, ME
Join Our Team - Find Your Future!
Coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department.
Essential Functions:
Courteously receives incoming service related calls from customers. Information is received, input into the computer system, and service scheduled.
Schedules technicians for routine tune-ups and maintenance work as time allows. Service manager may be consulted to coordinate the scheduling of major repairs or installations.
Uses radio or cellular telephone to communicate with field technicians regarding job assignments or job progress updates.
Utilizes computer system to input parts and labor information needed to generate an invoice for service work performed.
Reconciles billable and non-billable time for service technicians.
Coordinates the service contract program by setting up new contracts, renewing and terminating contracts, and scheduling annual contract maintenance work.
Assists in controlling parts inventory by accurately recording parts used and assisting technicians with van/pickup restocking.
Coordinates Gas Check program by contacting customers, explaining the program, and scheduling technicians. Inputs gas check information into the computer system.
Other Tasks:
Performs other work-related duties as assigned.
Education:
A high school education or equivalent is preferred.
Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!
Health Insurance - Premiums as low as $0 for full time employees!
Dental insurance and Vision Insurance
Company Provided Life insurance, Short-term and Long-Term disability
401(k) plan with company match
Paid time off and paid holidays
Tuition assistance for employees and scholarships available for employees' children
Discounts on our products and services
Work uniform and boot and prescriptions safety glasses allowance
Paid Training at our very own Dead River Institute
Opportunities for growth throughout our footprint.
Opportunities at Several Locations in MA, ME, NH, and VT
Contacts:
Service dispatchers frequently deal with customers, other employees (technicians, drivers, and office personnel), the service manager, and any sales personnel.
Experience:
Although no experience is necessary, some understanding of petroleum products, equipment and basic service is beneficial.
Certification and Testing: No licensing or testing is required for this position.
Equipment Used:
Normal office equipment is utilized including a computer terminal, personal computer, calculator, copier, fax machine, and telephone.
Decisions Made:
This service dispatcher must plan and schedule technicians time. Routine cleanings and maintenance scheduling decisions are made by the dispatcher. More complex scheduling is made in consultation with the service manager. The dispatcher handles customer complaints and service related issues. Issues that cannot be satisfactorily resolved are referred to the service manager.
Safety Considerations:
Safety considerations relate to proper ergonomics in an office setting including proper work station and computer terminal setup.
Other Attributes Required:
Good communication and listening skills
Planning and scheduling skills
Accuracy, organization, and attention to detail
Analytical skills
Dependability
Courteous demeanor and professional appearance
Flexibility to work overtime
Ability to work in a dynamic environment without distraction
Work Environment:
Most of the work is performed in an office setting with controlled temperatures. The heating season is typically faster paced than the rest of the year.
Physical Requirements Analysis:
The position requires frequent sitting with occasional standing and walking
There is frequent use of the fingers to write, input data into a computer system, and handle paperwork
There is frequent communication involving both speaking and listening
Weight or Force Moved:
There is rarely a need to lift or move an object weighing more than 10 pounds. Assistance is available for lifting heavier items.
Dispatcher (417251)
Dispatcher Job In South Portland, ME
ADUSA Transportation is the transportation company of Ahold Delhaize USA, providing transportation services to one of the largest grocery retail supply chains in the nation. ADUSA Transportation delivers fresh and nonperishable products to local brand stores and supports the sustainability of the supply chain by returning recyclable items to recycling centers for processing. Our team is supporting the supply chain network evolution to become a fully integrated self-distribution model of the future, serving leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit ****************
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We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities, including applicants. If you have a disability and require assistance in the application process, please email **********************
Service Dispatcher
Dispatcher Job In Biddeford, ME
Join Our Team -
Find Your Future!
At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring and excellence. Thanks to our dedicated employees, we are one of the largest privately held heating fuel distributors. Come be a part of a dynamic team and FIND YOUR FUTURE!!
Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!
Health Insurance - Premiums as low as $5 for full time employees!
Dental insurance and Vision Insurance
Company Provided Life insurance, Short-term and Long-Term Disability
401(k) plan with company match
Paid time off and 10 paid holidays
Tuition assistance for employees and scholarships available for employees' children
Discounts on our products and services
Opportunities for growth throughout our footprint at Several Locations in MA, ME, NH, NY and VT!
Ideal Candidate will have:
A focus on Safety!
Have strong communication and interpersonal skills
Planning and scheduling skills
The ability to work in a team environment within and between departments
Analytical skills
Technology/computer skills
The ability to hold others accountable
A commitment to exceptional customer relations
Dependability
Accuracy, organization, and attention to detail
The ability to work in a dynamic environment without distraction
Flexibility to work seasonal overtime
Telecommunicator
Dispatcher Job In Portland, ME
Description in PDF.
**********************************************************************************
TELECOMMUNICATOR (911 DISPATCHER)
Dispatcher Job In Portland, ME
Portland Police Department Your community needs you! Come and join a team with purpose that makes a difference every day and night. We are now accepting applications for Emergency Telecommunications Operator (911 Dispatcher). Answer the call and become the ears and voice of public safety. This is an important, fast-paced and exciting position in Portland's Regional Communications Center (PRCC). PRCC provides 24-hour emergency/non-emergency dispatch services for Police, Fire, and Emergency Medical Services for the municipalities of Portland, South Portland, and Cape Elizabeth.
The normal duties of this position include but are not limited to: working 8,10 or 12-hour shifts, covering 24-hours a day 7 days a week, including holidays and weekends; communicating with police and fire units by radio; answering both emergency (911) and non-emergency telephones; provide Emergency Medical & Fire instructions over the phone for emergency situations; input data into computer regarding stolen property, vehicles, and guns; enter missing and wanted persons in state, local and national computer systems; other related duties as required.
This is a fast-paced team environment that requires the following qualifications: Graduation from high school or equivalent; ability to work with advanced computer-aided dispatching technology; capacity to act quickly, calmly and correctly in emergency situations; must be able to use tact and diplomacy in stressful situations; availability to work all shifts, including nights, weekends and holidays; strong listening, memory and multitasking skills; accurate typing skills; solid customer service skills. Job suitability assessment, Police background check, and polygraph required. Must be able to obtain Maine Emergency Medical Dispatch Certification (EMD), Emergency Fire Dispatch Certification (EFD), and Maine Certified Terminal Operator Certification within 6 months of employment.
Highly competitive and comprehensive new compensation & benefit plan.
Starting rate during 4 weeks academic training $22.17/hour, increasing by a minimum of $2/hour when training on shift. Upon passing probation at 6 months, rises to $23.81/hour, plus a minimum of $2/hour shift differential. Additional $1.50/hour for each qualification gained (Police Dispatch, Fire Dispatch). Educational stipend. MainePERS 3C or 401a pension.
Lateral Hire Opportunities - Certified Emergency Telecommunicators can be credited for previous experience and placed at the corresponding pay scale step.
Signing Bonus: We are currently offering a $25,000 sign-on bonus for lateral candidates with a 5-year commitment (available to the first 5 applications received). $10,000 for all other qualified applicants.
Offers of employment are contingent upon the completion of a satisfactory background check.
Accepting applications until all vacancies are filled.
The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment. City benefits may include:
* Free employee health insurance with the completion of wellness incentives
* Thirteen paid holidays
* Sick, vacation, and personal leave
* Life, dental, vision and income protection insurances
* Choice of retirement plans, including a pension plan
* Use of City recreation facilities
* Discount on professional development programs through USM and Thomas College
If you have questions or need assistance with the application, please contact **********************
The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity/affirmative action employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call ************ or email ************************
Type : INTERNAL & EXTERNAL
Group : COMMUNICAT
Job Family : 911 COMMUNICATIONS CTR
Posting Start : 03/15/2024
Posting End : 12/31/9999
Details : Job Description
Service Dispatcher
Dispatcher Job In Rockland, ME
Salary estimates posted by Indeed do not reflect our current salary ranges.
Join Our Team -
Find Your Future!
At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring and excellence. Thanks to our dedicated employees, we are one of the largest privately held heating fuel distributors. Come be a part of a dynamic team and FIND YOUR FUTURE!!
Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!
Health Insurance - Premiums as low as 5$ for full time employees!
Dental insurance and Vision Insurance
Company Provided Life insurance, Short-term and Long-Term Disability
401(k) plan with company match
Paid time off and 10 paid holidays
Tuition assistance for employees and scholarships available for employees' children
Discounts on our products and services
Opportunities for growth throughout our footprint at Several Locations in MA, ME, NH, NY and VT!
Ideal Candidate will have:
A focus on Safety!
Have strong communication and interpersonal skills
Planning and scheduling skills
The ability to work in a team environment within and between departments
Analytical skills
Technology/computer skills
The ability to hold others accountable
A commitment to exceptional customer relations
Dependability
Accuracy, organization, and attention to detail
The ability to work in a dynamic environment without distraction
Flexibility to work seasonal overtime