Dispatcher Jobs in Madison, WI

Title: Dispatcher Hourly Rate: $20 - $21 per hour Hourly Rate (With Night Differential): $22 - $23 per hour Employment Type: Full Time Shifts: 12-hour shifts Full-Time Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off (PTO), 401K, and Weekly Pay. About Ryan Brothers Ambulance by DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ryan Brothers Ambulance medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: Coordinate the work and activities of EMTs and Paramedics. Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and/or the public Receive, prioritize, and dispatch calls in CAD system Provide top tier customer service to medical facilities, the public, and our employees Gather and verify billing information including full patient demographics, insurance information, eligibility, and authorization required by insurance, medical necessity, and payers Maintain professional demeanor in office and while on the phone with customers Dispatch ambulances to scheduled runs to ensure appropriate medical level of transport care to area facilities Intake a large call volume and triage to determine appropriate level of care and coordinate transport Display knowledge of appropriate medical terminology and conditions Excellent verbal communication skills. Perform other duties as required/assigned. Qualifications: High school diploma or general education degree (GED) Ability to type 30+ words per minute with experience in data entry Outstanding organizational and multitasking abilities Active listener with excellent communication skills Comfortable working in a fast-paced environment and able to pivot work focus as priorities shift, based on the needs of the business Proficient in English (oral and written) Proven experience as a dispatcher in a relevant field (preferred) EMS/Clinical background (preferred) Tech-savvy with knowledge of computer aided dispatch software (CAD) (preferred) EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

DETAILS Madison, WI Posted 127 days ago Category Operations & Administration Employment Type Full time Type Regular Title: Dispatcher Hourly Rate: $20 - $21 per hour Hourly Rate (With Night Differential): $22 - $23 per hour Employment Type: Full Time Shifts: 12-hour shifts Full-Time Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off (PTO), 401K, and Weekly Pay. About Ryan Brothers Ambulance by DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ryan Brothers Ambulance medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: * Coordinate the work and activities of EMTs and Paramedics. * Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and/or the public * Receive, prioritize, and dispatch calls in CAD system * Provide top tier customer service to medical facilities, the public, and our employees * Gather and verify billing information including full patient demographics, insurance information, eligibility, and authorization required by insurance, medical necessity, and payers * Maintain professional demeanor in office and while on the phone with customers * Dispatch ambulances to scheduled runs to ensure appropriate medical level of transport care to area facilities * Intake a large call volume and triage to determine appropriate level of care and coordinate transport * Display knowledge of appropriate medical terminology and conditions * Excellent verbal communication skills. * Perform other duties as required/assigned. Qualifications: * High school diploma or general education degree (GED) * Ability to type 30+ words per minute with experience in data entry * Outstanding organizational and multitasking abilities * Active listener with excellent communication skills * Comfortable working in a fast-paced environment and able to pivot work focus as priorities shift, based on the needs of the business * Proficient in English (oral and written) * Proven experience as a dispatcher in a relevant field (preferred) * EMS/Clinical background (preferred) * Tech-savvy with knowledge of computer aided dispatch software (CAD) (preferred) EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. <

The DOC Electronic Monitoring Center provides electronic monitoring services to the Division of Community Corrections, Division of Juvenile Corrections, local law enforcement, and county human services agencies. This position participates in the operation of the 24 hour/7 days a week statewide Corrections Electronic Monitoring system. This system contains confidential and detailed information on approximately 2,000 offenders and electronically tracks their movements in and out of their residences to treatment and employment settings. This position has responsibility for providing detailed offender information to probation and parole field agents, county organizations, DOC administrative staff, as well as correctional and law enforcement agencies at the County, State and Federal levels. Salary Information This position is in pay schedule/range 02-11 with a starting pay rate of $21.66/hour, plus excellent benefits. Pay on appointment for current state employees may vary according to the applicable pay transaction provisions of the Compensations Plan, Wisconsin Administrative Code, and statutes. A twelve-month probationary period is required. In addition to meaningful and rewarding work, we offer a competitive benefits package featuring: * Substantial leave time including at least 3.5 weeks of vacation to start, nine paid holidays, and ample accrued sick time that rolls over each year. * Insurance: Excellent and affordable health, dental, vision, and life insurance. * An exceptional pension plan with employer match and lifetime retirement payment * An optional tax advantaged 457 retirement savings plan * DOC is a qualifying employer for the Public Service Loan Forgiveness program. * The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives. * Our Employee Assistance Program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being To help you understand what your benefit package would be worth, please see the Total Rewards Calculator here. Job Details Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application. The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting. Corrections Communications Operator receive and provide information, directives and messages to stakeholders over phone and electronic communications. Successful candidates must be able to clearly hear and understand words over the phone with distractions, distortions and background noise, with or without accommodation. Corrections Communications Operator workstations include multiple computer monitors displaying a variety of computer systems at the same time. Successful candidates must have the ability to view and read multiple computer monitors at the same time, with or without accommodations for extended periods of time. As public safety employees, remote work is not an option for these positions. Shift Options: Positions are full-time. Shift preferences will be discussed during the interview process. Shift times are first shift (0630-1630); second shift (1300-2300) and third shift (2200-0800). This position requires employees to be ordered to work additional 8-hour shifts. The ability to work an additional 8-hour shift is an essential function of the position. The operation is 24 hours/7 days on 3 shifts. Qualifications Minimally qualified candidates will have: * Education, training, and/or experience working with computer programs such as Microsoft Office Suites (Word, Excel, Outlook) and utilizing them to create reports, analyze data, and data entry * Education, training, and/or experience interpreting and communicating policies, procedures, and information to various audiences (supervisor, law enforcement, public, etc.) * Excellent customer service, problem solving, and communication skills How To Apply To apply, click on "Apply for Job" to start the application process. Follow the steps outlined in the application process and submit your application. Permanent classified state employees who are eligible of consideration (transfer, voluntary demotion, or reinstatement) should complete the application process as described above by the stated date. If you arrived at this posting through the Wisc.Jobs site, you will need to go to your Employee Self Services portal and apply through the "Careers" tile on the front page. The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. We provide reasonable accommodations to applicants and employees with disabilities. The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. Qualified veterans with a 30% or greater service-connected disability should send their cover letter, resume, DD-214, and documentation of their service-connected disability rating (dated within 12-months) to HR Specialist. Current State employees are not eligible for non-competitive appointment. Questions about the VA program can be directed to Adriana Sierra, Human Resources Specialist Senior at **************************** Deadline to Apply Online applications will be accepted on an ongoing basis until the needs of the department are met. We anticipate using this Job Opening Until: June 29, 2025, at which time we will continue recruiting with a new Job Opening. Applications are processed every week, usually on Thursdays. For general wisc.jobs user information and technical assistance, please see the wisc.jobs Commonly Asked Questions page. Also, some users report better performance when using the Chrome browser.

Title: Dispatcher Hourly Rate: $20 - $21 per hour Hourly Rate (With Night Differential): $22 - $23 per hour Employment Type: Full Time Shifts: 12-hour shifts Full-Time Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off (PTO), 401K, and Weekly Pay. About Ryan Brothers Ambulance by DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ryan Brothers Ambulance medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: Coordinate the work and activities of EMTs and Paramedics. Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and/or the public Receive, prioritize, and dispatch calls in CAD system Provide top tier customer service to medical facilities, the public, and our employees Gather and verify billing information including full patient demographics, insurance information, eligibility, and authorization required by insurance, medical necessity, and payers Maintain professional demeanor in office and while on the phone with customers Dispatch ambulances to scheduled runs to ensure appropriate medical level of transport care to area facilities Intake a large call volume and triage to determine appropriate level of care and coordinate transport Display knowledge of appropriate medical terminology and conditions Excellent verbal communication skills. Perform other duties as required/assigned. Qualifications: High school diploma or general education degree (GED) Ability to type 30+ words per minute with experience in data entry Outstanding organizational and multitasking abilities Active listener with excellent communication skills Comfortable working in a fast-paced environment and able to pivot work focus as priorities shift, based on the needs of the business Proficient in English (oral and written) Proven experience as a dispatcher in a relevant field (preferred) EMS/Clinical background (preferred) Tech-savvy with knowledge of computer aided dispatch software (CAD) (preferred) EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Dispatcher, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions, and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs. **This is a shift-based position requiring availability in evenings (beginning 4PM Eastern Time) and weekends. with evening and weekend hours. You will be working from our office in Green Bay, WI, 4-5 days each week. The hourly range for this role is $18-20/hour** What You'll Do: Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation Ensure compliance with all regulatory, vehicle, rider and driver safety requirements Act as the final decision-maker for escalated live support issues Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone, email and/or chat Effectively prioritize live operational issues and take action based on the information received Leverage knowledge of Via products and services to make ad hoc decisions with little guidance Who You Are: Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively Ownership mentality: take full responsibility for delivering great service to customers A great executor: you are detail-oriented and get the job done Proactive: able to think ahead and anticipate to prevent problems before they start An empathetic and effective communicator: you excel at active listening and collaboration Comfortable with ambiguity: make thoughtful choices between imperfect options Maintain a solution-oriented mindset: persistent, creative, and cool under pressure Observant and keen to improve: if something's not working, you come up with a better way An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams Compensation and Benefits Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $18-20/hour We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Shawano County is organized according to Chapter 59 of the Wisconsin Statutes. The following is the County's Mission Statement and Policy on Quality: "The primary mission of Shawano County is to provide all County citizens with cost-effective, prompt and high-quality County services. Quality is the extent to which a product or service conforms to requirements and meets or exceeds customer expectations." * It is the policy of Shawano County to recruit and select the most qualified persons for positions in the County's service. Recruitment and selection shall be conducted in an affirmative manner which ensures open competition and provides equal employment opportunity as protected by state or federal law. If you need any accommodations during the recruitment or employment process because of a disability, please notify Human Resources to ensure appropriate accommodations can be made. Shawano County is pleased to offer our full-time employees (30+ hours/week) a comprehensive benefits package including: * Paid Time Off - Earn just under 5 weeks in your first year when working 40 hours/week * Nine (9) Paid Holidays * Health Insurance including vision coverage with option of a high or low deductible health insurance plan. * County-funded Health Reimbursement Account or HSA depending on health plan selection. * Prescription Drug Plan * Gym Membership Discounts * Dependent Flexible Spending Account * Dental Insurance * Long and Short-Term Disability * Critical Illness and Accident Insurance * Employee Assistance Program * Life Insurance * State Pension Plan * Deferred Compensation (457) Retirement Plans Shawano County is pleased to offer our part-time employees (regularly scheduled to work 24-29 hours/week) a comprehensive benefits package: * Paid Time Off * Paid Holidays * Life Insurance * State Pension Plan * Gym Membership Discounts * Employee Assistance Program Job Summary: This is a non-sworn position requiring the performance of tasks associated with communications and records. This position is frequently intellectually demanding. It is a position in which the individual may be required to function as part of a cohesive unit or act independently in performing assigned tasks. While an individual in this position normally performs tasks at the direction and under the supervision of a Shift Supervisor, a Telecommunicator must be able to exercise independent judgment and performs tasks in the absence of supervision, especially in emergency situations. Essential Duties and Responsibilities: * Operation of two-way radio equipment for direct communication with law enforcement officers including emergency frequencies and testing of the same. * Operation of the countywide emergency paging system for severe weather and dispatching of emergency services. * Operation of the County E911 system. * Operation of the T.I.M.E system, telephone system, FAX machine and hearing-impaired equipment. * Operation of the Law Enforcement computer software program(s) i.e. Computer Aided Dispatch (CAD) module, Jail module and Records module and etc. and entry and modification of complaints and accident information in the computer system. * Entry, validation and removal of warrants, stolen property, restraining orders and missing persons in the Wisconsin T.I.M.E. system. * Receive and evaluates emergency and non-emergency calls. * Provides pre-arrival instructions as needed for emergency calls. * Coordinate activities between Law Enforcement, Ambulance and Fire units as well as other county departments and outside agencies. * Assist with on-the-job training of new Dispatchers. * Relays information to the public when requested. * Perform related work as required. REQUIREMENTS: * High School Diploma or GED. * The Sheriff's Department operates 24 hours a day, 7 days a week. The Dispatch position works 9-hour shifts, 5 days on and 3 days off on a rotation. It is a requirement to work weekends, holidays, day, afternoon and night shifts. * Ability to keyboard/type 40 words per minute. * Experience and/or training in telecommunications, data entry, or related fields are desirable, but not required as a condition of employment. Other details * Pay Type Hourly * Hiring Rate $23.40 Apply Now * 405 N Main St, Shawano, WI 54166, USA

Job Details Experienced Sun Prairie - Sun Prairie , WI $21.00 - $24.00 Hourly DayDescription Dispatcher Provide drivers with loading, unloading, and load assembly paperwork, in a timely fashion Applies knowledge of service areas to dispatch sufficient trucks to ensure delivery schedules are met Utilizes delivery software, programs, internet, and email applications to ensure proper delivery scheduling Inform customers of their service status according to delivery schedules as needed Schedule drivers and materials for required loads to be dropped off at residential homes, job sites or at another Bliffert Lumber location Schedule PM and required repairs to forklifts, trucks, and other equipment Communicate with management, sales, drivers, and customers on any issues with deliveries Notify customers when their orders and special orders have arrived and are ready for pick up, or when to expect delivery of items, as appropriate. Reviews documentation submitted by drivers each day to ensure pre-trip inspections are properly completed Manage vehicle fleet, including repair and maintenance logs and documentation Works directly with suppliers, customers, and freight carriers to resolve issues, problems, and order discrepancy issues in a professional and timely manner Assist yard personnel with loading and unloading trucks when necessary Maintains current industry knowledge through publications and legislation, and shares pertinent information with personnel as appropriate Advise manager of low inventory levels Other duties and responsibilities as required Required Qualifications Two years of experience in the construction or building materials industry Knowledge of building materials Personable and strong communication skills Strong trouble-shooting skills Able to lift 75lbs occasionally, in a consistently safe manner Bend, stoop, or squat on a repetitive basis Ability to read and use measuring materials Time-management and prioritization skills Detailed oriented Understand basic math Ability to pass a background check, drug test Valid Driver's License Preferred Qualifications Great organizational skills Strong computer skills and basic knowledge of POS systems Company Benefits Paid vacation and holidays 401K -Employer match $15,0000 Company paid Life Insurance Policy Company Paid Short-term disability Annual bonus and Annual increase Company Paid Employee Stock Ownership Plan (ESOP) Company Paid Profit Sharing Medical and Prescription drug insurance Dental and vision insurance Supplemental Life Insurance (Employee, Spouse, Children) Long-term disability insurance

Job Details Milwaukee, WI Full TimeDescription This position is responsible for receiving calls, dispatching appropriate individuals, and performing related tasks. TYPICAL CLASS ESSENTIAL DUTIES: (These duties are a representative sample; position assignments may vary.) 1. Receives public safety, maintenance, elevator entrapment, and other calls and dispatches appropriate staff. 2. Monitors surveillance and/or alarm systems and requests staff to set alarms, respond to emergencies, and perform related tasks as needed. 3. Prepares work orders for building maintenance needs. 4. Enters parking citations, activity sheets, work reports, call logs, and other materials into appropriate databases. 5. Maintains and files records and logs of calls received. 6. Performs other duties of a similar nature or level. Qualifications TRAINING AND EXPERIENCE (positions in this class typically require): High School Diploma or equivalent (G.E.D.); 0-2 years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. LICENSING REQUIREMENTS (positions in this class typically require): • None KNOWLEDGE (position requirements at entry): • Customer service principles; • Geographic layout of housing authority property; • Related alarm systems; • Computers and related software applications; • Recordkeeping principles. SKILLS (position requirements at entry): • Providing customer service; • Operating multi-line phone systems; • Maintaining records and logs; • Preparing work orders; • Data entry; • Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information and to receive work direction. PHYSICAL REQUIREMENTS: Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally. NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. **I. Job Summary** Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for. **II. Essential Duties and Responsibilities** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. + Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and customer satisfaction. + Works with sites and the service department to optimize routes based on needs of the customer. + Determines the daily level of driver staffing to provide best mix of responsiveness and productivity. + Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion. + Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area. + Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service. + Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. + Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking driver movement in the field. **III. Supervisory Responsibilities** This job has no supervisory duties. **IV. Qualifications** The requirements listed below are representative of the qualifications necessary to perform the job. A. Education/Experience + Education: High School Diploma or G.E.D (accredited). + Experience: Six (6) months of relevant work experience with working in a team setting, with the ability to communicate to several areas effectively. Multi-tasking in a fast-paced work environment with excellent organizational skills. B. Certificates, Licenses, Registrations or Other Requirements + None required. C. Other Knowledge, Skills or Abilities Required + Computer skills with ability to handle multiple programs and systems. + Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices. + Must have the desire and ability to learn Waste Management proprietary software applications. **V. Work Environment** Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. + Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; + Required to exert physical effort in handling objects less than __ pounds rarely; + Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; + Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; + Normal setting for this job is: office setting. **Benefits** At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply." Equal Opportunity Employer: Minority/Female/Disability/Veteran

Outagamie County Core Values Invested in Serving Better Together Create Progress Support Through Compassion As part of the Outagamie County Sheriff's Office the Telecommunicator is involved in all aspects of public safety in Outagamie County. Our mission is to work in partnership with our community and other public service agencies to protect and serve the citizens of Outagamie County. Our Communications Center is a fast-moving dynamic team where success is defined by public and responder safety. If you're passionate about public safety and helping those in emergencies, we need dedicated professionals to join us and make an impact in our community. A current employee stated, when asked, "What makes Outagamie County and your department stand out as an employer? What makes Outagamie County and the communication center stand out as an employer is its strong leaders, positive culture, and meaningful work. Our new director Kati Stahmann along with Sheriff Kriewaldt are strong leaders who are always receptible to any comments, questions, or concerns. Our motto in the communication center is to always be kind and instill a positive work environment. Every day we go home knowing we helped someone no matter how big or small!" Watch this link as our new 911 Center opens in February 2025! *************************************************************************************************************** This is a full-time position that works a 49-day schedule rotation. 5 on 3 off, 5 on 3 off, 5 on 3 off, 5 on 4 off, 4 on 4 off, 4 on 4 off in perpetuity. Weekends and holidays are required. Shifts are 10 hours long. They are: 04:00-14:00, 08:00-18:00, 13:00-23:00, 18:00-04:00, 22:00-08:00. Shifts are picked once a year. Every October Telecommunicators submit their preferred shift(s) and management assigns the shifts based on seniority. After the shift is assigned the Telecommunicator works their assigned shift for the following calendar year from January 1st until December 31st. Outagamie County cannot guarantee a particular shift for any Telecommunicator or applicant. Outagamie County offers a comprehensive benefits package. To learn more today please visit: ******************************************************************** Key Responsibilities The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Answers 911 emergency phone calls, dispatching appropriate police, fire, medical, or other emergency units. Answers non-emergency calls, providing information to caller. Accesses computerized information, retrieving and analyzing data and providing to staff. Maintains radio contact with law enforcement, fire, and ambulance units within Outagamie County. Operates the Time System and personal computer in a proficient manner to obtain driver information, vehicle registration, warrants, etc.; properly interprets records; provides information to officers. Monitors alarm and weather systems, dispatching staff accordingly. Provides Emergency Medical Dispatch service to callers until emergency units arrive. Maintains and updates records, including all components of the 911 database. Reports necessary maintenance and operational needs to appropriate personnel, following department guidelines. Maintains regular and predictable attendance, works overtime/extra hours as required. Education/Certifications/Experience Requirements High school diploma or GED equivalent. Valid Wisconsin driver's license. Required or Preferred Skills Telecommunicator Certification course desired. Law, Fire, or EMS background desired. Any combination of education or experience that provide knowledge, skills, and abilities to perform duties. Knowledge of computer software applications. Ability to maintain composure and exercise good judgment in emergency situations. Demonstrated reliability in attendance and flexibility to work hours. Ability to work semi independently and make sound decisions using good judgment. Ability to type accurately. Ability to multi task in a fast paced environment. Knowledge of geographical area of Outagamie County and Fox Cities. This position is very rewarding if you have the desire to help those in your community and those that serve your community. There are overtime requirements associated with this position as we cover around the clock 24/7. Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: ********************************************************************/employee-benefits-information Outagamie County Diversity Statement: Outagamie County is committed to developing, nurturing, and sustaining an equitable community and workforce where all individuals can thrive. We pledge to amplify the voices of under-represented communities or those who were historically excluded, by removing barriers that result from racial, social injustice and inequities. We strive to ensure that equity, diversity, inclusion are embedded at all levels of Outagamie County programs and departments through acknowledging, analyzing, and addressing the root causes of inequities. We will create and advance equitable polices, practices and procedures, including, but not limited to County services, recruitment and retention, policies and practices, budgeting and procurement. We commit to being transparent and will continually evaluate and update our values when identified goals and objectives are not being achieved or sustained. Outagamie County will strive to create an inclusive environment where every community member feels like he/she/they belong. OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.

4 pm afternoon start time-steady work year round $ 18-$ 20 hourly pays based on experience 4-5-day week-will start at 4pm in the afternoon-weekend work involved Like prior fast paced work such as other Dispatcher work-911 operation-medical environment ** Looking for team players, energetic and able to communicate with other team members. Cool under pressure while talking, testing and e-mailing logistical operations. Call ************-open every day 7am to 7pm- every weekend- ************ ** Need to live within 40 miles of Green Bay, Wisconsen ** Dispatcher will have hourly pay $ 18-20 hourly pay. 4-to-5-day week with 4pm afternoon start times We are open every Saturday and Sunday. Please call for more information or to apply to this position. Thank you.

Carepool Dispatch Support The duties and responsibilities of a Carepool Dispatcher are super important. We're dealing with a vulnerable population that needs extra care for coordination. This is a remote position in the foreseeable future with an office location near Pewaukee within a year or less to a hybrid remote and on-site role. Scheduling and dispatching rides to drivers and matching up to appropriate locations according to predetermined schedules, customer requests or immediate needs Relaying rider pickup information or other messages to and from customers, supervisors and drivers or emergency personnel as needed Quickly learning our process of phone call support mixed with dispatch software Speaking with supervisors or customers to resolve problems, requests for services or equipment Preparing daily work such as scheduling last-minute ride changes to our driver network Being in charge of communications within company assigned territories Keeping and organizing work requests, customer requests, completed work requests, charges for work performed with our software application Top Skills: Multi-tasking while prioritizing the rides is the top skill for this role Customer Service and phone call support Software platform technologies for tracking information and ride dispatching

Call Liza Rodriguez at ************ for more info and quick phone screen Our client is seeking a dedicated and detail-oriented Dispatcher to join this dynamic team. The ideal candidate will play a crucial role in ensuring efficient transportation operations by coordinating logistics and managing communication between drivers and clients. This position requires strong organizational skills, effective communication, and a solid understanding of transportation management systems. EXPECTED PAY Duties Manage daily dispatch operations to ensure timely delivery of goods. Communicate effectively with drivers, clients, and other stakeholders to coordinate schedules and resolve issues. Utilize Transportation Management Systems (TMS) such as Oracle Transportation Management to optimize routes and improve efficiency. Monitor and track shipments throughout the supply chain to ensure on-time delivery. Maintain accurate records of dispatch activities, including driver logs and shipment details. Implement transportation planning strategies to enhance operational performance. Provide support in troubleshooting any logistical challenges that may arise during transit. Ensure compliance with all safety regulations and company policies. Qualifications Proven experience in dispatching or logistics management is preferred. Strong communication skills, both verbal and written, with excellent phone etiquette. Familiarity with AS400 or similar software systems is a plus. Knowledge of supply chain processes and transportation planning methodologies. Ability to work effectively under pressure while managing multiple tasks simultaneously. Proficiency in using phone systems and other communication tools for efficient coordination. A proactive approach to problem-solving with strong attention to detail. Join our team as a Dispatcher and contribute to the seamless operation of our transportation services!

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Dispatcher, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions, and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs. This is a shift-based position requiring availability in evenings (beginning 4PM Eastern Time) and weekends. with evening and weekend hours. You will be working from our office in Green Bay, WI, 4-5 days each week. The hourly range for this role is $18-20/hour What You'll Do: * Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues * Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation * Ensure compliance with all regulatory, vehicle, rider and driver safety requirements * Act as the final decision-maker for escalated live support issues * Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone, email and/or chat * Effectively prioritize live operational issues and take action based on the information received * Leverage knowledge of Via products and services to make ad hoc decisions with little guidance Who You Are: * Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively * Ownership mentality: take full responsibility for delivering great service to customers * A great executor: you are detail-oriented and get the job done * Proactive: able to think ahead and anticipate to prevent problems before they start * An empathetic and effective communicator: you excel at active listening and collaboration * Comfortable with ambiguity: make thoughtful choices between imperfect options * Maintain a solution-oriented mindset: persistent, creative, and cool under pressure * Observant and keen to improve: if something's not working, you come up with a better way * An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams Compensation and Benefits * Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable * Salary Range: $18-20/hour * We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Worker Sub-Type: Regular Scheduled Weekly Hours: 39.38 Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Key position responsible for receiving, evaluating and acting upon information and requests concerning public safety and law enforcement. Works with computer-aided equipment and a multi-agency enhanced 911 system to dispatch law enforcement, ambulance, and fire services throughout Marathon County. Employees work 11.25 hour shifts with every other Friday, Saturday and Sunday off. This schedule is subject to change based on department needs. All work schedules include weekends and some holidays.QUALIFICATIONS: High school graduation or equivalent and the ability to speak clearly, remain calm in stressful situations, and perform multi-task responsibilities required. Related education, training, and certifications (CPR, First Responder, TIME) desired. 911 emergency dispatch, EMT, First Responder, fire department, related dispatch/military/customer service, or other related experience also desired. Ability to speak Hmong or Spanish helpful. Possess a good reputation and background that will withstand pre-appointment investigation. Ability to successfully complete testing including a job-related simulated dispatch test. Candidates offered employment will be required to pass a hearing test, drug screen, and psychological assessment. EXAMPLES OF WORK PERFORMED: Operates an enhanced 911 multi-agency system to do computer aided dispatch of patrol, fire, and ambulance units throughout Marathon County. Receives requests for emergency assistance and/or complaints from the public; dispatches patrol officers and/or originates calls for emergency services such as fire, ambulance, wreckers, etc. Issues local weather watches and/or warnings in response to inclement weather information received from the National Weather Service or certified weather spotters. Dispatches proper emergency services for surrounding communities. Operates console for non-administrative radio traffic plus the general Sheriff's Department phone system; relays messages to proper personnel or provides necessary information. Operates TIME system for Department of Transportation, Crime Information Bureau, and National Crime Information Center. Utilizes computerized business security files and phone lists and makes required changes on service area maps as needed. Develops solutions to work issues that add value for our customers. Participates in establishing professional development goals that are supportive of broader County goals. Maintains regular and predictable attendance; works extra hours as required. Performs related work as required. KNOWLEDGE, SKILLS & ABILITIES: Knowledge of approved principles and practices of law enforcement work plus applicable laws and ordinances. Ability to make immediate decisions in dispatching patrol units and handling complaints. Skill in exercising independent and appropriate judgment in emergency situations and act quickly and calmly in applying appropriate techniques. Ability to receive and disseminate information in a calm, clear, and accurate manner, particularly during highly stressful situations. Ability to deal courteously, yet firmly and effectively, with the public in both adversary and non-adversary situations. Ability to refer communications to proper personnel within the department. Ability to use a computer to accurately log law enforcement, emergency, and non-emergency administrative radio communications plus telephone calls. Ability to operate computer-aided dispatch equipment, teletype, switchboard, and computer terminal. Understands the County's and department's mission, core values, plans, and priorities for the future. Ability to contribute to a positive work culture that fosters excellent customer service and teamwork. COMPENSATION: Initial Hire Rate: $23.04/hour Candidates with prior experience may lateral in at $23.50/hour - $24.45/hour, depending on years of experience. Also provided is our comprehensive employee benefits package: County Benefits SELECTION PROCEDURE: The selection of successful candidates may be made by assessment of related education and experience, criminal record check, oral interview, extensive background investigation including fingerprint check, review of references, and/or other job-related selection procedures. Candidates who are offered employment will be required to satisfactorily complete a hearing examination, psychological assessment, and drug screen paid for by the County. Special Accommodations: Marathon County will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Employee Resources Department office or phone ************** to request special accommodations prior to the application deadline. Notice to Applicants: Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant's application, records, recommendations, and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information. If you choose not to have this information become a public record, you must make such a request in writing to the Employee Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law

Perform a variety of routine clerical, administrative, and technical work in receiving and dispatching routine and emergency information. Keeping official records and assisting in the administration of the standard operating policies and procedures of the dispatch center. Examples of Duties / Knowledge & Skills Dispatch police and other response vehicles for emergency and non-emergency responses; broadcast nature, location, and time of incident. Contact all required personnel and other local concerns such as the fire department in the event of an emergency situation. Insure the presence of reserve units by contacting personnel designated for on-call and relay information as required. Utilizing the department's computer aided dispatch (CAD), the dispatcher must maintain logs on radio, telephone and computer communications; location of personnel and equipment; in the event of an emergency situation: maintain on-going contact with the responding personnel and keep them informed of all incoming pertinent information; keeps track of various information such as traffic lights out, streets closed, etc., and keeps emergency personnel informed. Maintains accountability of all officers at all times, for their safety and safety of others. Notifies supervisory personnel of any emergency situation or condition which would require the reassignment of additional officers needed to provide for the public safety (i.e., notifies the shift commander of any major incident or natural disaster) Disseminates motor vehicle, driver license, criminal record information, and monitors TTY's forwarding information to officers as necessary. Monitor telephone (including 911 lines) and radio console (multiple radio channels) in the communications center, answering all incoming calls and ascertain nature of call gathering all necessary information to formulate an appropriate police or fire response. Verify and update Criminal Information Bureau (CIB) files when additional information is received regarding a wanted person; checks with originating agency or our file to verify that the warrant/commitment is still valid prior to confirming same with arresting officer/agency. Inputs data to standard office and department forms, both manual and automated; makes simple postings to various reports; compiles and tabulates data. Maintains dispatch documents and records. Assist citizens who come into the station who wish to make a complaint, pay a ticket, speak with an officer, and obtain open records or for other reasons by asking perceptive questions and treating them with professionalism and courtesy. Other Duties and Responsibilities Process monies for fines, sale of licenses and permits, balances the cash register and forwards deposit to the village treasurer. Monitor all security cameras, door alarms and garage doors for building security. Assist in the training of new hires. Monitor all weather warning systems and 911 phone system. Maintain communications bureau work area and equipment in clean and working condition. Perform other duties as assigned by supervisor. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Minimum qualifications & Requirements Education/Experience: Any combination equivalent to education and experience that provides the required skills, knowledge and abilities is qualifying. Typical qualifications would be equivalent to possession of a high school diploma or GED. Must be at least 18 years old. Other Qualifications: Ability to report to work on time. Ability to be available for work. Ability to maintain confidentiality of information. Ability to adjust to change in the organization. Supplemental information Skills, Knowledge and Abilities: Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and policy & procedure manuals. Ability to write routine correspondence and reports; to apply common sense understanding in carrying out instructions furnished in written, oral, or diagram form. Must be able to add, subtract, multiply and divide two digit numbers and perform those functions using American currency. Ability to answer multiple incoming emergency and non-emergency calls both via telephones or radio and formulate appropriate police/fire response. Knowledge acquired on the job and must be retained and kept most current; not limited to Federal Communications regulations governing law enforcement, knowledge of policies, practices and techniques of law enforcement communications; working knowledge of State laws, village ordinances and other laws/rules pertinent to law enforcement; general working knowledge of computers and basic programs such as Windows, Word, Excel and knowledge of office practice and procedures. Must have the skill to function in a sustained stressful environment; while maintaining an effective working relationship with staff members; and a professional, courteous manner with the general public. Ability to monitor several conversations at the same time and retain key information relative to the conversations; ability to research and obtain pertinent information through various resources; perform responsible dispatching/clerical work requiring independent judgment with speed and accuracy; learning, interpreting and applying organizational policies, rules and laws and taking responsibility for the work product. Must be able to use the computerized telephone system. Must have proficient ability in data entry and typing reports. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and or move up to 20 pounds. Specific vision abilities required by this job include close, distance, color and peripheral vision. Licenses/Certifications: Certification of the State TIME system must be continuous during employment. Possess a valid WI driver license. Any other minimum standards set by WI Department of Justice, Division of Training and Standards as applicable to Emergency Service Dispatchers.

Service Dispatcher - Power Systems DivisionBrookfield, WI At Wolter, we're more than just a company-we're a team dedicated to excellence, innovation, and customer success. We're looking for a Service Dispatcher to join our Power Systems Division, ensuring field technicians are efficiently assigned, response times are optimized, and customers receive top-tier service. If you're highly organized, detail-oriented, and thrive in a fast-paced environment, this is the perfect opportunity for you! Why Wolter? Competitive Compensation - We recognize and reward your expertise. Career Advancement - Clear paths for growth and professional development. Continuous Learning - Ongoing training and tuition reimbursement. Comprehensive Benefits Package: Medical, dental, and vision insurance Pet insurance - Because we care about your furry friends too Life insurance and 401(k) with company match Generous Paid Time Off (PTO) and 8 paid holidays Key Responsibilities: Monitor service calls and ensure all jobs are assigned and completed on schedule. Respond to customer calls and coordinate with field technicians. Communicate schedule updates and changes to customers as needed. Work closely with the Parts Department to manage orders and schedule return visits. Issue repair orders for new jobs and scheduled maintenance. Review open job statuses daily to ensure timely completion and closure. Assist field technicians with non-technical questions or concerns. Support the SM Coordinator in scheduling service maintenance and maintaining accurate records. What We're Looking For: Strong organizational and multitasking skills. Excellent communication and customer service abilities. Proficiency with computers and scheduling systems. A positive attitude and commitment to Wolter's mission and values. Join a company where your contributions matter, teamwork is valued, and your career can grow. Apply today and become part of Wolter's success! We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen results. Learn more about us at ****************** Our mission is to move, store, and power the world more efficiently. You're part of a team that is connected like family and committed to making an impact.

Job Details 1740 COFRIN DR - GREEN BAY, WI $20.00 HourlyDescription MISSION: Managing effective and productive Field Service Technicians daily route and ensure customer satisfaction with every engagement. This will be accomplished by utilizing your zone geography knowledge, dispatching priorities, and other resources. JOB SUMMARY: Partner with and dispatch field service technicians to resolve customers' service issues as quickly as possible. Create service work orders and dispatch/schedule field service technicians to service equipment and resolve issues on site. Following the company dispatch priority policy and strong communication skills are paramount to the success of the entire service organization. Provide backup support for all territories as needed. Please note: This position requires you to work weekends, and have 2 days off during the week DUTIES / RESPONSIBILITIES: Backup territories of absent Dispatchers when assigned, if all Dispatchers are present then the Float Dispatcher's focus is to be directed towards alert monitoring and call creation. Cover weekend shifts with two days off during work week Create service work orders and dispatch/schedule technicians to service equipment and resolve issues on site. Attend company provided training classes as required. Promptly handle incoming ticket requests and emails to service issues, internally and externally. Identify and recommend efficiency improvements. Operate as a team player, establish and maintain good communication with assigned technicians. Provide coverage for other regions when needed. Perform other related duties as assigned. Monitor all ATMs and other equipment for service outages using propriety software (SEMS and Portals). Attempt to resolve equipment malfunctions remotely by troubleshooting with software (Moniview). REQUIREMENTS: (Education, Experience, Skills, Abilities) High School Degree / GED, Associate's Degree preferred 1+ year experience in a professional position, previous call center experience a plus. Ability to work non-standard shift/hours which include nights and weekends. Proficient with Microsoft Office Suite or relevant systems. Operate within the corporate policy guidelines and business practices. Results oriented and demonstrated strong sense of urgency. Excellent communication skills, written/verbal with internal and external contacts. Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver. Ability to adapt to change in the workplace or assignment of duties. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by Team Members to successfully perform the essential functions of the job. While performing the duties of this job, the Team Member is regularly required to talk and hear. Required to frequently sit, stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The Team Member is occasionally required to lift and/or move 10 pounds, sit; stoop, bend and kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines, etc. This is a full-time position. Hours of work are 8:00 am to 5:00 pm, occasional overtime required. Weekends are required with two days off during week as decided by employee and management. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member for this job. Duties, responsibilities and activities may change at any time with or without notice. Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Details Kaukauna - Kaukauna, WI Part TimeDescription The primary goal of the dispatcher is to receive information from a variety of sources and to provide that information to drivers in a timely and efficient manner. The dispatcher performs a variety of duties including typing, filing, answering phones, receiving and communicating information, and performing other technical and administrative functions in an office setting. Essential Job Functions Dispatch school bus and transit routes making driver substitutions as needed. Accurately record substitute drivers for payroll and bonus purposes. Assure that substitute drivers are fully instructed on routes, including maps and all necessary route information. Dispatch school bus charter trips. Be sure each trip is dispatched and assigned proper buses and drivers. Learn and effectively utilize the computer software systems (i.e. BusHive, Transfinder, Transportant, Paycom, etc.). Acquire and maintain CDL license with S and P endorsements. Drive bus as needed. Follow Kobussen Buses Ltd. safety and operational rules and procedures. Assist in supervising the cleaners and the cleanliness of the buses. Communicate regularly with mechanics and shop staff. Stay apprised of the status of vehicles. Assist the sales staff in the proactive booking of all school bus charters. Treat all drivers with respect and fairness. Work closely with the Safety Director to acquire and retain drivers. Assist the Safety Director with investigations of unsafe situations and/or accidents. Acquire and maintain a good relationship with the public and the schools. Remain polite on the phone and ask for assistance in difficult matters. Make no statements that will directly or indirectly conflict with Kobussen Buses Ltd. policies. Assist with the preparation of timely articles for the newsletter. Be a team player and make contributions to achieve business objectives. Work with HR to make sure all payroll functions are done accurately and timely. Qualifications The dispatcher position requires the ability to think quickly and make good decisions under pressure. This position also requires an above average level of patience and a sincere desire to work with the public. Education and/or Experience High School Diploma or equivalent Experience in customer service and positive public relations Experience with Microsoft Windows operating system Knowledge, Skills, & Abilities: Knowledge of Microsoft Windows and Microsoft Office software products Excellent telephone and two-way radio communication skills Excellent customer service skills Ability to obtain and maintain a CDL license with S & P endorsements Ability to read and interpret documents Ability to speak effectively with management as well as internal and external customers Ability to learn software programs quickly Above average proficiency in math skills Ability to perform drivers' duties when needed Ability to stoop, kneel, crouch, reach, and walk onto and off of buses Ability to lift up to 25 pounds Ability to maintain a strong attendance and punctuality record Possess a functional knowledge of the demographics of the service area Kobussen Buses Ltd is an equal opportunity employer and does not discriminate based on protected characteristics including, but not limited to, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.