Dispatcher Jobs in Iowa

MidAmerican Energy Company has an exciting career opportunity available. Take the next step in your career and apply now! Associate's degree in business or a related major or the equivalent related work experience. (Typically three years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate's degree.) Three years of related experience. Ability to handle and prioritize multiple tasks concurrently. Effective oral and written communication skills. Effective analytical and problem-solving skills. Personal computer skills. Effective ability to prioritize and handle multiple tasks and projects concurrently. Must be willing to work a variable schedule (rotating shift) in a centralized dispatch center. This position is subject to Department of Transportation mandated drug testing, including but not limited to random drug testing. Employees must be able to perform the essential functions of the position, with or without an accommodation. We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Exercise judgment giving precedence to dispatch of requests and/or scheduled service orders utilizing mobile data terminals, resource manager, customer service system and voice radios. (65%) Coordinate non time sensitive work orders to help fill any potential down time in schedule (15%) Coordinate service work and provide support to other gas and electric operating divisions. (10%) Perform additional responsibilities as requested or assigned. (10%)

Title: Dispatcher Job Function: Field Services Operations Career Area: Operations About Us: Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. Compensation: Starting pay: $20/hr + OT Position Purpose: Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customer's needs. Dispatches vehicles on a pre-set route for each driver daily in the interest of efficient customer service. Key Job Activities: * Assist Customer Service with customer requests (SFDC cases), route changes, rescheduling for pickups/missed stops * Provides highest level of customer service to all customers in line with Customer 1st objectives * Monitor, process, and escalate SFDC cases to supervisor * Assist walk-in customers * Assists drivers with problems/issues as issues arise (during the day or at the end of the route) * Reviews driver's paperwork and files paperwork * Review and updates routes, new customers based on daily communication, reroutes existing customers as required * Ensures that routes are balanced daily * Assists Trans Supervisor/Manager as needed/directed * Update SAP data / notes * Communicate performance standards and objectives * Keeps staff informed of current problems, changes, and new developments in the department and company by conducting professional, organized, and participative meetings * Always maintains a safe and compliant workplace * In the absence of a manager/supervisor, monitor and ensure that employees are performing their functions safely and productively. Make recommendations for changes or improvement, when necessary, in order to prevent accident or injuries * Perform other duties and responsibilities, as assigned Experience: * High School Diploma or equivalent * 2+ Years' experience, preferably in Transportation, Logistics, Routing and Customer Service * Proficient in Microsoft Office applications Education: Preferred Education: in High School or Equivalent Benefits: Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle. Our Promise: Stericycle is committed to attracting and retaining a diverse workforce, and to valuing unique perspectives and identities. We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve. We are proud to be an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need. Disclaimer: The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice. Nearest Major Market: Des Moines

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position assists the Package Dispatch Supervisor (PDS) with dispatch analysis and daily routine tasks that support the dispatch and preload teams. He/She is responsible for analyzing dispatch plans, identifying areas of opportunity, report publication and service audits. Responsibilities: Verifies system downloads. Identifies various service failures and exceptions. Prints and distributes multiple daily reports. Makes necessary report updates and communicates changes to PDS. Utilizes mapping tools. Plots previous data and compares actual dispatch to planned dispatch. Maintains a loop analysis to ensure periodic analysis of all loops. Utilizes available reports and systems. Completes monthly dispatch audit. Qualifications: Bachelor's Degree or International equivalent - Preferred Dispatch Planning System (DPS) and UDC knowledge Experience using Microsoft Office products or equivalent software Customer-focused with strong planning and organization skills Familiar with package flow technologies - Preferred Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

911 PUBLIC SAFETY APPLICATIONS ARE DUE BY: Open Until Filled REQUIREMENTS: Must attend and pass written assessment testing - Date TBD Must be a citizen of the U.S. and a resident of the state of Iowa or intend to become a resident upon employment. Must be a high school graduate with a diploma or possess a G.E.D. equivalency certificate. See for complete information. LATERAL TRANSFER: A lateral transfer is defined as an individual who is currently employed as a certified Iowa public safety dispatcher for a PSAP or has been so employed within the previous 12 months prior to beginning employment with the city and has successfully completed the Basic Iowa System Training (BIST), ILEA Basic 40-hour Telecommunicator School and is current on the Iowa/NCIC state system certification. INCENTIVES: An individual meeting these requirements will be given credit for prior years of service and their starting salary will be placed accordingly within the current MPPA adopted salary scale and benefit hour earning scales for Communications Operators as well as a hiring bonus of $5,000. $2,500 will be included with their first paycheck and $2,500 after one year of service. APPLICATION CHECKLIST: Completed City of Marion Application (cover letter is optional, resume is required) Military Discharge Separation Papers - DD214 showing box 24: Character of Service (if applicable) Honorable Discharge - required for Veteran's Preference points. Current phone number and email address Communication regarding the hiring process will be sent via the email provided on your application. Please monitor your email closely throughout this process for confirmations and updates. JOB DESCRIPTION: JOB INFORMATION Job Title: Communications Operator Civil Service: No Department: Marion Public Safety Communications Bargaining Unit: Yes Reports to Position: Communications Manager Pay Grade: Per MPPA Contract Location: Police Department Overtime Status: Paid Overtime Effect. Date: 01/01/2020 FLSA Status: Non-Exempt JOB SUMMARY Provide a brief description as to the primary purpose of this job (no more than three to five sentences): This is a non-management position within the Public Safety Communications Center of the Marion Police Department. A Communications Operator serves the community by answering emergency and routine calls via phone, radio, or other devices and gathers essential information from callers; enters the call information into the computer-aided dispatch (CAD) system and dispatches the appropriate first responders to the scene as needed. The operator provides dispatch and communication support services for police, fire, EMS, and can require the coordination of other related service agencies during joint events. Work is performed in accordance with federal and state laws as well as departmental regulations, policies, and routines. ESSENTIAL JOB DUTIES/WORK PERFORMED List essential job functions that comprise the job; describe in terms of actions (verbs) and desired outcomes in order of most important first: Must not pose a direct threat to the health or safety of other individuals in the workplace or citizens encountered during work. Receive all 911 and routine line phone calls, as well as the police department administrative phone calls by operating a multi-line telephone console system including telecommunications device for the deaf (TDD) or hearing-impaired. Must always be ready to take a call and respond as necessary. Accurately interpret, condense, and prioritize information relevant to the call; select proper call type responses. Keep callers on the phone if necessary, in order to provide responders with the most current information to handle the call safely and efficiently. Ask vital questions and provide pre-arrival instructions for emergency personnel. Transfer or relay calls, individuals or information to officers or other members of the department or make secondary party calls to others as needed or requested. (ie: gas, electric, water, etc.) Operate the department's multi-channel/multi-agency radio equipment; be clear in tone, enunciation and volume; be concise giving details in an accurate, brief and logical order over the radio. Monitor multiple radio channels and talk groups and understand their functions. Dispatch calls to correct law enforcement, fire or medical personnel via the radio equipment, monitoring all radio traffic, keeping units updated with accurate information. Rapidly and accurately type all call information or officer-initiated activity into the computer-aided dispatching (CAD) system; efficiently operate multiple computer programs, understand the system integration and stat-based requirements; quickly log, retrieve and/or disseminate information as needed or requested. Monitor the state computer system for attempt to locates or time-sensitive messages from other agencies; Utilize the state computer system to enter and modify information into local, state, and national computer database National Crime Information Center (NCIC). Greet and assist citizens walking into the public lobby; for information or requesting officer response. Continuously review policies and procedures and update communications center manuals as required. Perform administrative work and print paperwork as needed or requested by officer. Train employees or officers on specific tasks as needed. Perform related work as required. REQUIRED KNOWLEDGE, ABILITIES, AND SKILLS List key dimensions (measurements for success) for this position: Knowledge of City geography and surrounding area. Knowledge of laws, regulations, and policies pertaining to the communications function. Knowledge of the services provided by the police department, fire department, other City departments, and outside agencies. Knowledge of police and fire radio procedures. Skill in the use of radios, telephones, recording, teletype, computer systems, and other related equipment utilized by the communications center. Ability to maintain confidentiality required by law and department guidelines. Ability to understand and execute oral and written directions as well as the ability to accurately relay information verbally and in writing. Ability to proficiently operate the equipment located in the communications center. Ability to work rapidly and accurately while entering, retrieving and disseminating information via multiple applications. Many of the work duties listed are completed simultaneously; must be able to multitask effectively using a number of computer programs, phones, recordings, radios, and other related equipment in a high stress environment. Must be organized, level-headed, and trustworthy. Ability to foster and maintain effective working relationships with fellow employees and the public providing competent, pleasant customer service. Ability to manage and prioritize calls during times of high call volume or when a partner is not present. Able to take control of difficult situations in order to obtain information from excited or agitated individuals in person or by phone. Ability to constantly prioritize tasks and adapt to each individual situation in a short amount of time. Ability to make minor decisions in accordance with established law, regulations, and policies. Ability to remain calm under all types of emergency and/or emotional situations. Able to perform work accurately and in detail, keeping emergency responders safe and informed. Ability to work long hours when necessary. Currently possess or must obtain Iowa Online Warrants and Articles (IOWA) / National Crime Information Center (NCIC) Certification within 6 months of hire. Certified Training Operator (CTO) Certification desirable. Annual recertification for IOWA/NCIC required. ESSENTIAL FUNCTIONS/PHYSICAL REQUIREMENTS Ability to read, speak, write, and understand English to effectively communicate with citizens and employees by telephone, in written form, or face-to-face. Ability to operate telephone, computer keyboard, calculator, switchboard, teletype, photocopier, and similar electronic and manual office machines. Ability to monitor and respond to all required police radio traffic. Ability to sit for long periods of time for typing and computer work. Ability to bend, reach, climb, stoop, and lift 40 pounds for filing and records retrieval. QUALIFICATIONS List the minimum requirements to be considered for this position: High school diploma or G.E.D. is required; additional course work desirable. No experience is required, however, working knowledge and experience in the use of computers, records management, computer aided dispatching and/or communication equipment is preferred. WORKING CONDITIONS List working conditions for this position: Work in a 24/7 office environment on various shifts. Work may require call in without notice for forced overtime 24/7. Work in a potentially stressful environment. REQUIRED BACKGROUND CHECKS List required checks for this position: Sex Offender Registry Criminal Background Check Drug Screening Driving Record Pre-Employment Physical Polygraph QUESTIONS: Contact City of Marion Human Resources at ************ Contact Communications Center Manager at ************

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. As an Early Morning Call Center Dispatch Representative, you will play an essential role in interacting with customers and partners to deliver exceptional customer service. The right candidate will have a professional disposition when communicating with associates, customers, and operational departments. You'll handle inbound calls from customers and make outbound calls to coordinate with vendors and partners. Located in Melbourne, FL 32934. Full-Time or Part-Time. Early Bird Shift. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- ...POSITION RESPONSIBILITIES WHAT DOES A CALL CENTER DISPATCH RECEPTIONIST DO? Resolve customer inquiries, increasing customer satisfaction and driving program growth. Learn our customer experience methodology and state-of-the-art contact center technology. Develop your abilities and grow with our team, interacting with hundreds of customers each week. Professionally manage a variety of accounts, taking inbound requests and making outbound calls. Key Responsibilities: Understand customer needs, listening and resolving customer issues efficiently Utilize systems and technology to complete account management tasks Professionally represent our partners as a brand ambassador Analyze and troubleshoot products and process when interacting with customers Appropriately escalate to next level of support when needed Ensure first call resolution through problem solving and effective call handling In addition to being the best in the business when it comes to customer interactions you will need to be confident, fully engaged, a team player and dedicated to bringing a positive and enthusiastic outlook to work each day. STANDARD QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers CONDITIONS All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challeng

Contribute to the Renewable Energy Sector at Vestas! Embark on a career with Vestas, the leader in wind energy, where you'll find an inviting atmosphere that supports professional growth, celebrates your contributions, and offers a comprehensive compensation and benefits package. Join Vestas in advancing the renewable energy field and contribute to a brighter, more sustainable future. Vestas is seeking an organized and detail-oriented problem solver to join the team as a Service Operations Dispatcher. General Purpose: Plan and schedule all types of work orders in the established field of operations. Responsibilities: * Balance all assigned region orders to ensure minimum wind turbine downtime and maximum productivity. * Ensure service crew composition is up to date and adjusted to demand. * Plan and monitor tools, parts & services on time before crew mobilization. * Prepare, level out & assign works for the region & tasks of responsibility, to deliver best match for needs and potential. (i.e weather conditions & skills). * Assign service appointment to service crew by organizing service crew composition on short term. * Ensure service schedule is aligned with the obligations in service contracts. * Deliver on time communication to crews and partners. * Monitor key performance indicator related to Planning & Scheduling are balanced and under control. * Confirm readiness for works to be implemented (system). * Review work order content for further handling or escalation. * Prepare 12-week planning (long-term planning) / short term planning (3-week detail plan). * Bundle and optimize work order composition. * Create purchase requests. * Ensure improvement loop with stakeholders regarding: Technical Panning (TPL), Supply Chain Operations (SCO)& work efficiency. * Review of performed works end of week. * Act upon current area results in KPI's with special attention to financial results. * Willing to support and promote Vestas' emphasis on diversity, equity, inclusion, and belonging. Essential Functions: * Solid verbal and written communication skills; focused and effective listener; ability to effectively encourage others to adhere to standard processes and procedures. * Ability to work in both a team-based environment and with limited supervision; should be capable of working remotely without need for supervision. * Ability to identify problems and solve them through root cause analysis; apply solid pragmatical skills and significant attention to detail. * Proficiency in Microsoft Office Suite computer skills (Windows, Word, Excel, Power Point, Outlook and SAP). * Ability to implement processes to efficiently conduct required administrative tasks. * Ability to work effectively with others. * Ability to travel to job sites as needed. * Ability to maintain a valid driver's license. Education, Training, and Skills Required: * High school diploma or GED required, * Associate or Bachelors' degree is beneficial. * 1 -3 years minimum of business support experience in either inventory or office administration, wind industry experience is beneficial. * Experienced in working with enterprise resource program (Salesforce/SAP is beneficial). * Solid ability and experience in planning, logistics, scheduling, and inventory control. * Professional organizational skills with LEAN experience * Minimum30% travel required between multiple sites; valid driver's license required. More travel is required with advanced positions. Passport for international travel is required * Technical and planning framework understanding * Skilled in handling environments where changes frequently occur. * Ability to work in a time-sensitive setting. * Effective personal workflow organization. * Safety awareness. * Solid time management and organizational skills to ensure department goals are met. * System user of MS Office, SAP and Salesforce. Physical Demands: While performing the responsibilities of this job, the employee is regularly required to sit; use of hands and fingers to handle and feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stand and walk. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions. The environment is an open office setting and the noise level in the work environment is usually moderate. What We Offer: We offer an attractive salary and one of the most comprehensive benefits plans in the industry, including: ✓ Benefits coverage within your first month ✓ Training Program ✓ Flexible Time Off policies ✓ 401(k) plan ✓ Global bonus CCPA Notice for California Applicants BEWARE - RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, ********************************************************* DEIB Statement At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. About Vestas Vestas is the energy industry's global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field. With 30,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at ************** and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

Holt Plumbing, Heating, Cooling & Electrical We have been a trusted home service provider for years, delivering top-quality solutions to our customers. Our success comes from our talented team, and we strive to create an environment with opportunities unparalleled in our industry! We hire the best, and now is your chance to join our growing team. We are looking for a self-motivated Dispatcher to join our team! Starting pay is $20.00-$22.00 per hour, with additional bonus potential. This position plays a crucial role in coordinating service calls, scheduling technicians, and ensuring excellent customer service. The ideal candidate will have strong communication skills, the ability to multitask in a fast-paced environment, and a passion for providing top-tier customer support. Schedule: Shifts M-F 8:00AM-5:00PM. Saturday 8:00 AM - 4:00 PM is required. 40 hours per week. As a member of the Holt Plumbing, Heating, Cooling & Electrical Team, you will enjoy the following benefits: Above-Average Pay Medical/Dental/Vision Insurance Short-Term/Long-Term Disability Company-Provided and Voluntary Life Insurance 401(k) with Company Match Paid Time Off What you'll do: Evaluate customer calls and assign the best technician for each service appointment. Manage technician schedules and monitor their progress throughout the day. Provide updates to customers on technician arrival times and job statuses. Maintain accurate records of service calls and prepare reports for management. Respond to customer inquiries and resolve scheduling conflicts as needed. Foster a professional and friendly rapport with customers to encourage repeat business. What you bring: High school diploma or equivalent Previous experience in dispatching or customer service preferred Strong verbal and written communication skills Ability to multitask, stay organized, and work in a fast-paced environment Problem-solving mindset with the ability to handle challenging situations diplomatically Proficiency with scheduling software and basic computer applications Positive attitude and a commitment to teamwork Apply now to start your career with Holt Plumbing, Heating, Cooling & Electrical! To be considered for employment, all candidates must successfully complete our screening process, including assessments, interviews, background checks, and drug screening. We are an equal opportunity employer.

Build Your Career at Bituminous Materials & Supply! The Seasonal Dispatcher will report to the Logistics Manager and will be responsible for the successful transactions of equipment moves, inbound and outbound freight movements as well as ensuring customer interactions are handled at the highest professional level. This position coordinates final goods delivery efforts between management, sales, customers, and plant operations in our fast-paced work environment. Pre-planning of loads, communicating with carriers and customers, and coordinating with members of the team are all key components of this role. Essential Functions Responsible for strategically dispatching company and/or third part common carrier trucks to meet customer needs Responsible for ensuring trucks are weighed when arriving to and leaving the plant; scale house operations Completion of proper electronic forms, paperwork including freight invoices and bills of lading Create and maintain a functional loadout schedule and communicate changes or delays to plant operators, customer, sales, and carriers via central database Contact customers to communicate changes, delays or concerns and to reschedule delivery timelines if needed Collaborate with lab employees to ensure that product certifications and certification paperwork is completed before trucks are loaded Review and communicate Key Performance Indicators specific to carrier's services Data entry of necessary production, sale, carrier profiles and shipment data into proper electronic systems Other duties as assigned Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company's core values, competencies, and skills. Education Qualifications Required High School or Equivalent or GED Experience Qualifications Preferred 1+ years 1-3 years' experience in a dispatch, trucking or transportation position Skills and Abilities Excellent verbal and written communication skills Customer Centric Service Problem-solving and prioritization skills Proficient computer skills Microsoft Office (Outlook, Word, Excel, PP) Demonstrated behaviors of self-motivation and team orientation Basic math skills -Basic knowledge of FMSCA>DOT>Hours of Service (HOS) Licenses and Certifications Valid driver's license Required Working Conditions/Physical Demands Must be able to tolerate scents common to fuels and asphalts loading operations, as well as those of construction and maintenance related activities such as welding, painting, and tank cleaning Will be required to successfully pass a physical and drug test Willingness to work shift work, overtime and on call shifts for after-hours and weekend support Willingness to utilize Personal Protective Equipment as required when on the plant property About Bituminous Materials & Supply Bituminous Materials & Supply is a member of the Asphalt Materials Inc. family of businesses. Our Asphalt Companies continually supply high quality products and services, allowing us to excel in pavement preservation techniques and construction services. We play critical roles in assisting federal, state, local and private authorities in building economical and reliable pavements while maintaining safety and environmental stewardship to the highest standards. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #AsphaltMaterialsInc

American Incident Alerts is looking to fill volunteer dispatcher and photographer openings. This will involve posting CONFIRMED and Active Emergency incident alerts into the facebook page using a standard format. Dispatchers will need access to a police scanner or have the ability to stream an online feed from our provider. Also acess to the smartphone and computer app Zello is a HUGE plus but not required Training will be provided for this job The photographer will take pictures and/or video of active emergency incidents from a SAFE distance and while following orders from on scence responders. Again training will be provided. REQUIREMENTS: 1) Have a facebook profile 2) Have online access at all times 3) Have access to either a police scanner or be willing to stream an online feed from our providers 4) Understand that there is NO pay for this job.. your goal is to help alert the public of major incidents 5) Photographers will undergo additional training in scence safety

Under general supervision; operates a variety of communication equipment in the dissemination of information to law enforcement/emergency medical personnel; performs related work as required. If you meet the minimum requirements for this position, you will be required to complete an online dispatcher test. You will be contacted via the email address listed on your application with the link to complete the online dispatcher test. Essential Duties Must be capable of regular and predictable attendance at a specified location in order to perform assigned tasks. Operates communication equipment (PBX system, radio and telephone console) to receive and dispatch emergency information and/or emergency medical personnel. Types various forms and reports. Maintains log of telephone and radio calls received/transmitted. Maintain knowledge of standard sheriff's office practices and procedures. Other duties as assigned Supervision is received from Director of the Consolidated Communications Center, or other designated supervisor. No functional and administrative supervision is exercised over support staff. Qualifications High school diploma or GED required. Minimum six (6) months related experience preferred. Must be able to type 30 wpm with accuracy and proficiency. Employee is regularly required to sit and use hands and fingers to type. Ability to pass an online dispatcher entrance exam. Ability to acquire and maintain certification on the NCIC/CJIS criminal history information system is a condition of continued employment. Failure to obtain certification within six (6) months of hire date and successfully re-certify every two (2) years shall be grounds for termination. Must complete Control Terminal Agency Training mandated by the National Crime Information Center within six (6) months after date of employment within the Consolidated Communications Center. Must complete Iowa system certification for full access use within six (6) months after date of employment within the Consolidated Communications Center. Ability to pass a background investigation as required by Iowa Code section 661-8.104(3) prior to employment. Knowledge and previous experience operating a CRT and teletype system preferred. Excellent written and verbal communication skills with the ability to speak in a clear, concise and distinct voice are required. Ability to think and respond promptly during tense and stressful situations. Ability to record information in a given sequence. Ability to read and write English accurately. Ability to adhere to strict confidentiality regarding all aspects of the job. Must have the ability to establish and maintain good working relationships with co-workers and management. Ability to deal effectively with associates and the general public. Must be proficient in computer software applications. Supplemental Information The work environment and the physical demand characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Refer to the "Essential and Marginal Function Analysis" statement for a complete description of essential functions and functional requirements. Work is performed indoors in an office setting. Position requires frequent use of fingers, hands, vision. Position requires frequent communication with other county employees and the general public.

Job Details DSM - Des Moines IA - Grimes, IA Full Time High School $18.00 - $20.00 Hourly None Graveyard TransportationDescription Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years' warehouse experience or truck driving experience. 2 years' dispatching experience Position Overview: Additional Yard Hostler Responsibilities Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.

Why Join Our Team? Joining Rinker means becoming a part of a team that's committed to making a positive impact. When you work with us, you're not just building structures; you're contributing to the growth and development of communities. As Dispatcher, you will work with the dispatching systems to maximize production, delivery efficiency, and service. Communicate professionally and clearly with drivers, production supervisors, and clients to maximize service, production, and delivery efficiency. Receive, record, and dispatch orders to approved customers. Join our team and enjoy a comprehensive benefits package that includes competitive pay, a 401k match, paid vacation, holidays, employee discounts, and more. Why Choose a Career with Us? * Growth and Learning: We provide an environment that encourages personal and professional growth, helping you build a long-lasting, successful career. * Innovation: Be a part of a team that's shaping the future of construction and infrastructure. * Impact: What we build today will shape the world for generations to come. Your work here will be your legacy, impacting communities and leaving a lasting mark on the world. * Collaboration: We value collaboration and teamwork, knowing that the best solutions are born through shared knowledge and diverse perspectives. Join us and work with talented, like-minded professionals. About the Role: * Arranges schedules and dispatches workers, work crews, equipment, or service vehicles to appropriate locations for normal installation, service, or emergency repairs or for conveyance of materials, freight, or passengers. * Receives telephone and written work orders, and relays work orders, requests, messages, and information to appropriate personnel or departments. * Transmits assignments using radio or telephone. * Arranges for necessary repairs required to restore service and schedules. * Talks with customers or management to address problems or questions regarding requests for service or equipment. * Compiles statistics and daily reports on work progress. Qualifications: * 2 - 4 years of experience in a fast-paced multi-task environment. * Will possess excellent verbal/written communication skills * The ability to work well under pressure * Have experience in shipping and truck loading and * Have strong data entry and computer skills. * Knowledge of DOT regulations are also required. We're always on the lookout for passionate individuals who are committed to Excellence and share our vision of a better future. If you're ready to take the next step in your career and contribute to some of the most exciting infrastructure projects, we invite you to explore our current job openings and start your journey with us. Ready to Apply? * The process is simple. Click on the "apply" button to get started.

Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Truck Dispatcher Department: Traffic FLSA: Non-Exempt General Function: Assigns loads to drivers accurately and timely. Uses all resources available to cover loads and successfully service stores. Investigate shortages and delivery problems and implements solutions. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations: Accountable and Reports to: Director, Transportation Logistics Positions that Report to you: None Primary Duties and Responsibilities: Calls drivers to bid or assign loads based on seniority. 75% Creates loads for backhauls and direct store deliveries, coordinates with dispatch sheet in routing and distributes to appropriate department. 5% Releases orders to grocery and perishable warehouses for product selection. 5% Receives calls from stores regarding deliveries. 5% Contacts store if problems with a delivery. 5% Investigates shorts and longs on shipments and corrects problems. 5% Reports to work when scheduled and on time. 5% Secondary Responsibilities: Maintains attendance reports. Performs other job related duties and special projects as required. Knowledge, Skills, Abilities, and Worker Characteristics: Must have the ability solve logical problems; several abstract and concrete, variables. Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages. Must possess the ability to copy data from one record to another; make appointments; interpret written work instructions; interview to obtain basic information; and have increased contact with people. Education and Experience: High School or equivalent experience. Basic computer knowledge preferred. 1 year of related work experience preferred. Supervisory Responsibilities (Direct Reports): None Physical Requirements: Must be physically able to perform sedentary work: exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Visual requirements include clarity of vision at distance of 20 inches or less, with or without correction. Must be able to perform the following physical activities: Fingering, talking, hearing, and repetitive motions. Working Conditions: The duties of this position are performed in an office environment. There is constant pressure to meet deadlines and handle multiple projects in a day. Equipment Used to Perform Job: PC with Excel, Access, Outlook, Manhattan, Prospero, Telephone, and copier. Financial Responsibility None Contacts: Has daily contact with store personnel. Has occasional contact with the public. Confidentiality: Has access to confidential information including unlisted phone numbers of drivers, special deliveries, invoices. Are you ready to smile, apply today.

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Servpro is hiring a Dispatch Coordinator! BenefitsServpro offers: Competitive compensation Superior benefits Career progression Professional development And more! As the Dispatch Coordinator you will assist with scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment! Key Responsibilities Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team Review and maintain the scheduling software so that appropriate teams are routed accordingly Perform detailed and accurate data entry Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications Collaborate and assist with other departments, as needed Position Requirements High school diploma/GED (preferred) At least 2 years of customer service and/or office-related experience Prior dispatch experience preferred Ability to multitask and to remain detail orientated Knowledge of local geographical area is preferred Must be knowledgeable in relevant computer applications Skills/Physical Demands/CompetenciesThis is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise. Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Receive and prioritize customer operations designated work orders in a fashion that maximize employee availability and monitor appointment status to ensure customer commitments are being achieved. Through effective application of service dispatch systems and methods, assess type and urgency of service requests and assign to appropriate service technicians. Continually monitor status of service activities and provide coordination and support to service operations and field personnel. Associate's degree in business or a related major or the equivalent related work experience. (Typically three years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate's degree.) Three years of related experience. Ability to handle and prioritize multiple tasks concurrently. Effective oral and written communication skills. Effective analytical and problem-solving skills. Personal computer skills. Effective ability to prioritize and handle multiple tasks and projects concurrently. Must be willing to work a variable schedule (rotating shift) in a centralized dispatch center. This position is subject to Department of Transportation mandated drug testing, including but not limited to random drug testing. Employees must be able to perform the essential functions of the position, with or without an accommodation. We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Exercise judgment giving precedence to dispatch of requests and/or scheduled service orders utilizing mobile data terminals, resource manager, customer service system and voice radios. (65%) Coordinate non time sensitive work orders to help fill any potential down time in schedule (15%) Coordinate service work and provide support to other gas and electric operating divisions. (10%) Perform additional responsibilities as requested or assigned. (10%)

Shift: 8am-6pm Days Off: Thursday/Friday/Saturday $16.50/hour Get paid when you need it - daily, weekly or biweekly! Your future is calling! We're looking for an excellent communicator who is able to remain calm and composed in any situation. Our facilities dispatch team is the first point of contact for many calls coming into Prairie Meadows Casino Racetrack and Hotel. As a dispatcher, you will receive a variety of call requests and office work. The skill of multi-tasking is a must, and being able to take appropriate action to ensure guests, vendors, and employees receive accurate information in a timely manner. Here's what you'll be responsible for: Provide professional customer service by answering questions pertaining to all current promotions and information requested by callers Enter work orders received, track additional information using excel spreadsheets & various logs Work with Accounts Payable & Purchasing regarding order submissions, invoices, and items received Responsible for general filing of facilities information and employee files, typing memos/letters/meeting minutes, working with payroll timecards, and time off requests Requirements: High school diploma or equivalent with one to two years' experience in the secretarial field. One to two years of relevant multi-line phone experience required. Must have knowledge of general office procedure and strong organizational skills. Must be proficient in Excel and Microsoft Word (or comparable software applications). Excellent communication and customer service skills with the ability to resolve customer complaints are required. Ideal candidate will be a detail-oriented, self-starter with strong math skills, and pleasant phone etiquette. Must be able to work independently and effectively under pressure. Must be able to communicate effectively, both verbally, and in writing with persons of diverse backgrounds. Must be able to lift 35lb.

911 PUBLIC SAFETY APPLICATIONS ARE DUE BY: Open Until Filled REQUIREMENTS: * Must attend and pass written assessment testing - Date TBD * Must be a citizen of the U.S. and a resident of the state of Iowa or intend to become a resident upon employment. * Must be a high school graduate with a diploma or possess a G.E.D. equivalency certificate. * See for complete information. LATERAL TRANSFER: A lateral transfer is defined as an individual who is currently employed as a certified Iowa public safety dispatcher for a PSAP or has been so employed within the previous 12 months prior to beginning employment with the city and has successfully completed the Basic Iowa System Training (BIST), ILEA Basic 40-hour Telecommunicator School and is current on the Iowa/NCIC state system certification. INCENTIVES: An individual meeting these requirements will be given credit for prior years of service and their starting salary will be placed accordingly within the current MPPA adopted salary scale and benefit hour earning scales for Communications Operators as well as a hiring bonus of $5,000. $2,500 will be included with their first paycheck and $2,500 after one year of service. APPLICATION CHECKLIST: * Completed City of Marion Application (cover letter is optional, resume is required) * Military Discharge Separation Papers - DD214 showing box 24: Character of Service (if applicable) Honorable Discharge - required for Veteran's Preference points. * Current phone number and email address Communication regarding the hiring process will be sent via the email provided on your application. Please monitor your email closely throughout this process for confirmations and updates. JOB DESCRIPTION: JOB INFORMATION Job Title: Communications Operator Civil Service: No Department: Marion Public Safety Communications Bargaining Unit: Yes Reports to Position: Communications Manager Pay Grade: Per MPPA Contract Location: Police Department Overtime Status: Paid Overtime Effect. Date: 01/01/2020 FLSA Status: Non-Exempt JOB SUMMARY Provide a brief description as to the primary purpose of this job (no more than three to five sentences): This is a non-management position within the Public Safety Communications Center of the Marion Police Department. A Communications Operator serves the community by answering emergency and routine calls via phone, radio, or other devices and gathers essential information from callers; enters the call information into the computer-aided dispatch (CAD) system and dispatches the appropriate first responders to the scene as needed. The operator provides dispatch and communication support services for police, fire, EMS, and can require the coordination of other related service agencies during joint events. Work is performed in accordance with federal and state laws as well as departmental regulations, policies, and routines. ESSENTIAL JOB DUTIES/WORK PERFORMED List essential job functions that comprise the job; describe in terms of actions (verbs) and desired outcomes in order of most important first: * Must not pose a direct threat to the health or safety of other individuals in the workplace or citizens encountered during work. * Receive all 911 and routine line phone calls, as well as the police department administrative phone calls by operating a multi-line telephone console system including telecommunications device for the deaf (TDD) or hearing-impaired. * Must always be ready to take a call and respond as necessary. * Accurately interpret, condense, and prioritize information relevant to the call; select proper call type responses. * Keep callers on the phone if necessary, in order to provide responders with the most current information to handle the call safely and efficiently. * Ask vital questions and provide pre-arrival instructions for emergency personnel. * Transfer or relay calls, individuals or information to officers or other members of the department or make secondary party calls to others as needed or requested. (ie: gas, electric, water, etc.) * Operate the department's multi-channel/multi-agency radio equipment; be clear in tone, enunciation and volume; be concise giving details in an accurate, brief and logical order over the radio. * Monitor multiple radio channels and talk groups and understand their functions. * Dispatch calls to correct law enforcement, fire or medical personnel via the radio equipment, monitoring all radio traffic, keeping units updated with accurate information. * Rapidly and accurately type all call information or officer-initiated activity into the computer-aided dispatching (CAD) system; efficiently operate multiple computer programs, understand the system integration and stat-based requirements; quickly log, retrieve and/or disseminate information as needed or requested. * Monitor the state computer system for attempt to locates or time-sensitive messages from other agencies; Utilize the state computer system to enter and modify information into local, state, and national computer database National Crime Information Center (NCIC). * Greet and assist citizens walking into the public lobby; for information or requesting officer response. * Continuously review policies and procedures and update communications center manuals as required. * Perform administrative work and print paperwork as needed or requested by officer. * Train employees or officers on specific tasks as needed. * Perform related work as required. REQUIRED KNOWLEDGE, ABILITIES, AND SKILLS List key dimensions (measurements for success) for this position: * Knowledge of City geography and surrounding area. * Knowledge of laws, regulations, and policies pertaining to the communications function. * Knowledge of the services provided by the police department, fire department, other City departments, and outside agencies. * Knowledge of police and fire radio procedures. * Skill in the use of radios, telephones, recording, teletype, computer systems, and other related equipment utilized by the communications center. * Ability to maintain confidentiality required by law and department guidelines. * Ability to understand and execute oral and written directions as well as the ability to accurately relay information verbally and in writing. * Ability to proficiently operate the equipment located in the communications center. * Ability to work rapidly and accurately while entering, retrieving and disseminating information via multiple applications. * Many of the work duties listed are completed simultaneously; must be able to multitask effectively using a number of computer programs, phones, recordings, radios, and other related equipment in a high stress environment. * Must be organized, level-headed, and trustworthy. * Ability to foster and maintain effective working relationships with fellow employees and the public providing competent, pleasant customer service. * Ability to manage and prioritize calls during times of high call volume or when a partner is not present. * Able to take control of difficult situations in order to obtain information from excited or agitated individuals in person or by phone. * Ability to constantly prioritize tasks and adapt to each individual situation in a short amount of time. * Ability to make minor decisions in accordance with established law, regulations, and policies. * Ability to remain calm under all types of emergency and/or emotional situations. * Able to perform work accurately and in detail, keeping emergency responders safe and informed. * Ability to work long hours when necessary. * Currently possess or must obtain Iowa Online Warrants and Articles (IOWA) / National Crime Information Center (NCIC) Certification within 6 months of hire. * Certified Training Operator (CTO) Certification desirable. * Annual recertification for IOWA/NCIC required. ESSENTIAL FUNCTIONS/PHYSICAL REQUIREMENTS * Ability to read, speak, write, and understand English to effectively communicate with citizens and employees by telephone, in written form, or face-to-face. * Ability to operate telephone, computer keyboard, calculator, switchboard, teletype, photocopier, and similar electronic and manual office machines. * Ability to monitor and respond to all required police radio traffic. * Ability to sit for long periods of time for typing and computer work. * Ability to bend, reach, climb, stoop, and lift 40 pounds for filing and records retrieval. QUALIFICATIONS List the minimum requirements to be considered for this position: * High school diploma or G.E.D. is required; additional course work desirable. * No experience is required, however, working knowledge and experience in the use of computers, records management, computer aided dispatching and/or communication equipment is preferred. WORKING CONDITIONS List working conditions for this position: * Work in a 24/7 office environment on various shifts. * Work may require call in without notice for forced overtime 24/7. * Work in a potentially stressful environment. REQUIRED BACKGROUND CHECKS List required checks for this position: * Sex Offender Registry * Criminal Background Check * Drug Screening * Driving Record * Pre-Employment Physical * Polygraph QUESTIONS: Contact City of Marion Human Resources at ************ Contact Communications Center Manager at ************

LOCATION Iowa City, IA JOB TYPE Full-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS No Resume Required, Entry-Level POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. As an Early Morning Call Center Dispatch Representative, you will play an essential role in interacting with customers and partners to deliver exceptional customer service. The right candidate will have a professional disposition when communicating with associates, customers, and operational departments. You'll handle inbound calls from customers and make outbound calls to coordinate with vendors and partners. Located in Melbourne, FL 32934. Full-Time or Part-Time. Early Bird Shift. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- ...POSITION RESPONSIBILITIES WHAT DOES A CALL CENTER DISPATCH RECEPTIONIST DO? Resolve customer inquiries, increasing customer satisfaction and driving program growth. Learn our customer experience methodology and state-of-the-art contact center technology. Develop your abilities and grow with our team, interacting with hundreds of customers each week. Professionally manage a variety of accounts, taking inbound requests and making outbound calls. Key Responsibilities: Understand customer needs, listening and resolving customer issues efficiently Utilize systems and technology to complete account management tasks Professionally represent our partners as a brand ambassador Analyze and troubleshoot products and process when interacting with customers Appropriately escalate to next level of support when needed Ensure first call resolution through problem solving and effective call handling In addition to being the best in the business when it comes to customer interactions you will need to be confident, fully engaged, a team player and dedicated to bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. As an Early Morning Call Center Dispatch Representative, you will play an essential role in interacting with customers and partners to deliver exceptional customer service. The right candidate will have a professional disposition when communicating with associates, customers, and operational departments. You'll handle inbound calls from customers and make outbound calls to coordinate with vendors and partners. Located in Melbourne, FL 32934. Full-Time or Part-Time. Early Bird Shift. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- ...POSITION RESPONSIBILITIES WHAT DOES A CALL CENTER DISPATCH RECEPTIONIST DO? Resolve customer inquiries, increasing customer satisfaction and driving program growth. Learn our customer experience methodology and state-of-the-art contact center technology. Develop your abilities and grow with our team, interacting with hundreds of customers each week. Professionally manage a variety of accounts, taking inbound requests and making outbound calls. Key Responsibilities: Understand customer needs, listening and resolving customer issues efficiently Utilize systems and technology to complete account management tasks Professionally represent our partners as a brand ambassador Analyze and troubleshoot products and process when interacting with customers Appropriately escalate to next level of support when needed Ensure first call resolution through problem solving and effective call handling In addition to being the best in the business when it comes to customer interactions you will need to be confident, fully engaged, a team player and dedicated to bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges diffe