Dispatcher
Dispatcher Job In Indianapolis, IN
As a part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University Police Department is seeking a Dispatcher to promote our Catholic Franciscan mission and identity by maintaining two-way radio communications with the campus police officers, coordination of emergency assistance off-campus, monitoring of security and maintenance alarms on campus, and light clerical duties.
Essential Duties and Responsibilities:
* Actively engage the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values and honoring the legacy of the founding congregation through transformative education, unity in diversity, leadership through service, integrating faith and life, and institutional policies.
Required Qualifications:
* A High School diploma or GED is required.
* Three years related experience and/or training.
* This individual must be able to clearly and concisely communicate verbally and have strong interpersonal communication skills.
* This position requires a basic working knowledge of Microsoft Office.
Review of applications will begin immediately and continue until the position is filled.
For Consideration All Applications Require:
* Cover Letter
* Current resume or CV
* Contact information of three professional references. The reference contact information must be entered after the application is submitted in the "My Presence" section of the applicant profile.
* Responses to the supplementary mission & identity questions.
Please Review Marian University's Mission & Identity Statement before responding to the supplementary questions on your application:
****************************
Marian University is an Equal Opportunity Employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.
Communications Dispatcher - Full Time
Dispatcher Job In New Albany, IN
The New Albany City Police Department is seeking Communications Dispatchers to respond to emergency and non-emergency calls for assistance and information. Dispatchers provide communication support services for the New Albany City Police and related emergency services for the City. This position is responsible for the day-to-day operations specific to a communications center, providing the citizens of the City of New Albany with prompt and professional service regarding any and all emergency and non-emergency calls that are received within the Center.
SPECIFIC DUTIES AND RESPONSIBILITIES: "*" denotes an essential function of the job
A. *Performs all key tasks and duties of a dispatcher.
B. *Answer all calls promptly and professionally and maintain a calm demeanor at all times.
C. *Maintain calm in radio transmissions during hectic and/or dangerous situation and make every attempt to calm angered, distraught and/or frightened callers.
D. *Immediately dispatch the appropriate party to respond to the caller; Fire, police and/or EMS.
E. *Provide general information to the public and refer calls to appropriate agencies.
F. *Maintain an accurate log of incoming calls service request and action taken.
G. *Test and inspect all equipment as required and immediately report any problems to management.
H. *Follow all applicable safety rules and regulations at all times.
I. *Monitor radios and/or security cameras.
J. Send all Media inquiries to the Chief of Police to handle.
K. Assist with training new personnel.
L. Performs other duties as assigned.
STANDARDS OF PERFORMANCE:
A. Demonstrate informative and professional assistance when working with vendors, co-workers, and the public.
B. Act independently and originate new procedures and new approaches to problems.
C. Display excellent verbal and written communication skills.
D. Maintain initiative to preserve the flow of work.
E. Ensure commitment and follow through to deadlines.
F. Sustain interpersonal relationships which encourage openness, candor and trust, both internally and with the general public.
G. Complete projects and/or reports in accurate and timely manner.
H. Maintain City information in a confidential manner.
I. Work as a team member.
J. Display professional appearance, warm demeanor and positive attitude.
K. Be a motivated self-starter.
L. Be accurate, efficient and organized at all times.
MENTAL AND PHYSICAL REQUIREMENTS:
A. Understand, respond to, and apply complex concepts, information and instructions including policies, procedures, laws and/or regulations.
B. Engage in frequent interpersonal interactions that are stressful and sensitive in nature and do so with tact and diplomacy.
C. Work extremely well under pressure and highly stressful situations and remain calm and in control at all times.
D. Manage multiple tasks simultaneously.
E. Stand, walk, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl occasionally.
F. Sit for extended periods of time.
G. Think and apply good and reasonable judgment, discretion and initiative in accomplishing all functions.
H. Work effectively despite sleep pattern disruptions as a result of rotational and irregular shift work and overtime.
I. Lift and/or move up to 10 pounds occasionally.
J. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
K. Ability to hear, understand and respond verbal information in person, by phone and by radio, including with difficult to understand callers.
L. Must speak clearly and concisely in English.
M. Hear, understand and respond using radio transmitters and receivers, radio consoles, telephone and radio headsets, multi-line telephone systems and complex communications equipment.
N. Ability to see, read, and understand written information and instructions in all forms, including handwritten, hard copy or electronic communication formats.
O. Ability to see and use all related communications equipment including radio transmitters and receivers, radio consoles, telephone and radio headsets, multiline telephone systems, computer consoles and data communications terminals.
WORKING ENVIRONMENT AND CONDITIONS:
A. This position requires working in the internal environment around dispatcher and/or police equipment.
B. This position requires a flexible work schedule; night and/or weekends may be required.
EDUCATION, EXPERIENCE AND TRAINING:
A. Minimum of high school diploma required; some college preferred.
B. At least three years of progressively responsible communications dispatching experience, preferred.
C. Knowledge of CAD and E911 equipment required.
D. Previous customer services experience, preferred.
E. Ability to handle a high volume of incoming calls while maintaining proper phone etiquette and a high level of professionalism at all times.
F. Willingness to take on additional tasks as assigned.
EQUIPMENT AND TOOLS:
This position requires use of computers, keyboards, office equipment and similar specialized technical and electronic equipment commonly found in communication centers.
Public Safety Dispatcher - NEW 2025
Dispatcher Job In Crown Point, IN
******************* in. gov/pdf-viewer?f=/dA/ad992723-e49f-4171-82a5-f9fbbc32f6e1/posting File/E-911 DISPATCHER.
pdf?language_id=1
EMS Dispatcher PRN, Transport Services, As Needed
Dispatcher Job In Madison, IN
Responsibilities The EMS Dispatcher is responsible for answering all emergency calls and dispatching the appropriate ambulances and other agencies in a timely fashion. This includes logging all radio traffic for dispatch, enroute, on-scene, to the hospital, at the hospital and available times into the CAD system. All necessary radio traffic is managed in a timely manner and documented in the CAD system. The EMS Dispatcher reviews EPCR's that are turned in to make sure all needed information is in place for billing information.
Qualifications
Required:
* Emergency Medical Dispatcher (EMD) certificate, or able to obtain within 1 year of hire.
Desired:
* High School Diploma or GED
Dispatch/Internal Supervisor
Dispatcher Job In Indianapolis, IN
We are seeking a dedicated and efficient Dispatcher/Internal Supervisor to coordinate customer roadside assistance calls. This crucial role involves managing high call volumes, speaking with customers, entering data into the system, and ensuring the appropriate technician and vehicle are dispatched. This is a fast-paced position, especially during adverse weather conditions, and requires a basic understanding of the business.
**Responsibilities**
+ Talk to customers needing roadside assistance and gather their information.
+ Enter data into the system accurately and efficiently.
+ Determine the type of technician and vehicle needed for each situation.
+ Assist with shadowing and training new dispatchers after initial training is completed.
**Essential Skills**
+ Customer service experience
+ Data entry experience
+ Ability to work independently and in a team setting
+ Valid driver's license
+ High School Diploma or GED
**Additional Skills & Qualifications**
+ Previous experience with roadside assistance
+ Previous dispatch and/or logistics experience
**Why Work Here?**
Join a team that values its employees with comprehensive benefits including medical, dental, and vision coverage. Enjoy paid time off starting from day one, a 401K plan, and a corporate incentive plan. Engage in company outings, receive awards for outstanding performance, and participate in cookouts throughout the year. Benefit from opportunities for promotion and paid development programs.
**Work Environment**
The work environment is based in an office within the fleet garage. Expect a busy atmosphere with roadside assistance technicians frequently coming and going. While the office and garage are kept clean, the nature of the work can lead to a somewhat dirty environment.
**Job Type & Location**
This is a Permanent position based out of Indianapolis, Indiana.
**Pay and Benefits**
The pay range for this position is $50000.00 - $55000.00/yr.
We have their benefits on file.
**Workplace Type**
This is a fully onsite position in Indianapolis,IN.
**Application Deadline**
This position is anticipated to close on May 7, 2025.
**About Aerotek:**
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
CLERK/DISPATCHER - PT
Dispatcher Job In Evansville, IN
ANIMAL CONTROL - DUTIES: Perform clerical duties for the Animal Control Shelter. Maintain department files including work orders. Type correspondence, answer and record telephone calls, routing calls to the appropriate personnel. Receive complaints from the public. Monitor two-way radio and respond to calls from staff. Dispatch units and officers for quarantines and animal pickups, receive and record bite reports, compile monthly reports and receive animals into the kennel. Explain adoption procedures to visitors. Receive monies for sale and return of animals to owners, quarantine fees and City licenses. Keep records of euthanized animals and animals under quarantine. Perform other duties as assigned.
QUALIFICATIONS: Must have high school diploma or equivalent with secretarial, business courses and/or experience. Ability to type 40-50 words per minute and operate standard office equipment including typewriter, computer and computer software, copier, two-way radio, fax machine and multi-line telephone. Possess working knowledge of all general office skills. Ability to effectively communicate with office staff, supervisors, City employees and the general public. Must be able to work under stressful situations.
Dispatch - DPW
Dispatcher Job In Indianapolis, IN
Position is responsible for receiving, evaluating, and dispatching emergency and non-emergency calls for the Department of Public Works (*DPW) and other related Departments. Responsibilities Answers emergency and non-emergency telephone calls and radio requests as required.
Re-transmits information received to appropriate personnel or agencies as needed.
Maintains all paper and/or computerized records as required by Central Dispatch.
Monitors United Water equipment and report problems as directed.
Maintains confidentiality of all information
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.
Qualifications
High School diploma or equivalent, and one (1) year experience is preferred. Ability to effective communicate orally and in writing. Ability to learn and fluently operate a computer system, radio system and any other related equipment. Ability to read a map and have basic knowledge of City of Indianapolis geography.
Independent Judgment
Position requires the knowledge of established policies and procedures, which controls most of the incumbent(s) actions.
POLICE DISPATCHER
Dispatcher Job In Fort Wayne, IN
Dispatchers provide a vital link between the citizens and emergency services and between the communications center and field units. Dispatchers also access local, state and national computerized information systems, including the Police Department's computer aided dispatch system.
Code : 24107-1
Location : POLICE
Group : CIVILIAN S
Details : Position Description
Salary: $27.77-$27.77
Dispatcher
Dispatcher Job In Elkhart, IN
Do you love customer service? Organization and making sure projects flow? Have you've been doing that for more than a year? Then keep reading How about growing your skills and income at a company where your attention to detail will be appreciated? As a Dispatcher, you will be helping our residential and business customers often in times when they need it most. When something cracks or shatters, you'll put the customer at ease, making sure their home or business is safe and looking good!
We invest in our people and will make sure you have the training, tools, and process to be successful.
If you are looking for a place where your expertise will be valued, you can grow in your career, and you have control over your income, apply at Glass Doctor today!
Your Responsibilities as a Dispatcher
As a Glass Doctor Dispatcher, you are a vital part of our team. You will be the person that provides top-notch customer service while showing off your solid customer service skills.
Here's what you'll do:
* Schedule manpower assignments and ensure Emergency Service program is executed.
* Maintain a log of company equipment and tools, including periodic physical inventories and inspections.
* Ensure that invoices, route sheets, time cards, daily and weekly reports are completed and turned in by all team members timely and accurately.
* Administer the company vehicle program including maintenance, repair, fuel, and service stock.
* Promptly responds to email requests to secure the opportunity.
Here's What You Need to Succeed as a Dispatcher:
Excel at Exceptional Customer Service: In this role, you are much more than just a Dispatcher. You are delivering an exceptional high-quality customer experience.
We highly value the customer satisfaction surveys and Google reviews that we get from our customers about the jobs performed.
Have an Eye for Perfection: You'll need a high level of attention to detail.
Identify Additional Opportunities to Help the Customer: Our customers view you as the trusted expert to make the best recommendations for their current and future needs.
Job Requirements
The following are the minimum requirements to be considered for the Dispatcher position at Glass Doctor:
* Prior experience in the auto and/or flat glass industry is a plus.
* Knowledge and understanding of the basic tools of the trade.
* Computer literate, with working knowledge of work processing, business software and spreadsheet applications
* Must be insurable with a valid driver's license and clean driving record to drive a company vehicle.
* Strong organization skills, able to multi-task, and can manage time.
* Outstanding phone skills.
* Strong computer and internet skills.
* Excellent interpersonal and communication skills (written and verbal).
This Job Is NOT For You If . . .
* You are okay with measurements being "close enough". That won't work here. Measurements need to be super accurate to a fraction of an inch so that the glass will fit the first time.
* You say things in your head like "A broken window - what's the big deal?" To our customers, when glass breaks, it's an emergency and safety issue. We take it as seriously as they do.
* You think working Monday mornings is optional. But our customers depend on us to show up as scheduled. Calling off work at the last-minute impacts not just the customer but the whole team.
Here's How We Take Care of Our Employees:
* Flexible Schedule
* Paid Training
* Bonuses & Incentives
* Company-provided technology
* Benefits Package
* PTO and Vacation
The pay range for this position is depending on your level of experience as a Dispatcher.
At Glass Doctor, you will be a valued part of our team and community. By providing continuing training, we will invest in you as you grow with us.
If you are ready to put your passion for customer service and glass expertise to work, then what are you waiting for?
APPLY TODAY!
Field Service Dispatcher
Dispatcher Job In Elkhart, IN
Job Details Elkhart Office - Elkhart, IN 4 Year Degree $19.23 - $26.45 Hourly NegligibleDescription
Overview: The Field Service Dispatcher is responsible for coordinating with sales, service, and field service teams as well as with customers to optimize work order scheduling. Their goal is to maximize scheduling efficiency by dynamically re-routing and rescheduling work orders.
Reports to: Dispatch Supervisor
Job Status: Exempt
Potential Schedule: Monday - Friday and some Saturdays
Responsibilities:
Responsible for overseeing daily scheduled work orders for installation and service technicians
Responsible for dynamic routing of installation and service technicians to improve productivity and efficiency
Proactively communicate with customers to reschedule work orders as necessary
Answer incoming calls related to scheduling from sales, care, and field service teams
Notify customers of technician arrival times outside of scheduled time-window
Coordinate and communicate scheduling of same-day installation and service work
Communicate same-day work order cancellations to the field service team
Reschedule jobs at customer request
Coordinate with customers and technicians to reschedule missed appointments
Manage the stand-by appointment queue
Work with field service managers to optimize scheduling lead times for installation and service work
Work with service and installation managers to optimize and fill field tech availability based on demand
Qualifications
Qualifications:
3-5 years dispatch experience preferred
Schedule: Monday-Friday, Saturdays as needed, 9:00 A.M.-5:30 P.M.
Ability to see a bigger picture regarding scheduling
Familiarity with field service software and tools preferred
Ability to work well under pressure
Extensive attention to detail
Excellent written and verbal communication skills
Excellent interpersonal skills
Ability to communicate quickly and effectively with customers and co-workers
Dispatcher
Dispatcher Job In Indianapolis, IN
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers. Outbound calls to pick-up locations. Dispatch sub-haulers for vehicle pick-up and delivery within company timelines. Ensure sub-haulers meet company requirements prior to dispatching. Outbound calls to sellers. Solicit business. Utilize cost effective vendors to meet company budget objectives. Educate sub-haulers on company policies and procedures. Maintain and archive documents. Answer phone calls. Collect payments on member deliveries. Comply with Safety and enforce regulations. Print checks. Monitor incoming documents on the fax machine. Print reports as needed. Manage vendor relationships. Other duties as assigned. Multitask Required Skills & Experience: Two years dispatch experience. One year customer service skills experience. High School Diploma or GED preferred. Excellent customer service skills and attitude. Excellent Communication Skills --verbal and written. Excellent organizational skills. Excellent time management skills. Typing speed 45 words per minute. Basic Ten key proficiency. Basic Math skills. Computer proficiency (MS Suite experience). Ability to operate office equipment. Multi- tasking. Ability to work in fast paced/diverse environment. Strong attention to detail. Know geographical area as well as ability to read maps. Work with minimal supervision. Occasional Overtime as needed. Bilingual Skill a plus.
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
Intermodal Dispatcher
Dispatcher Job In Merrillville, IN
Evans Delivery Company - Merrillville, IN
Evans Delivery is an Intermodal trucking company located in Merrillville, IN with the Corporate Location in Schuylkill Haven, PA.
We handle both domestic and international freight generally within a 150-200 mile radius of Chicago & Indianapolis. Potential applicants are responsible for coordinating the picking up and delivering of freight from start to finish through communication between drivers, in-office staff and outside customers. Once fully trained, potential applicants will be asked to rotate an after hour emergency phone which may lead to evening and weekend work.
Requirements
Have 1 year of Intermodal dispatcher experience (knowledge of both domestic and international work preferred)
Effective communication / customer service skills through multiple platforms including phone and email
Strong computer skills
Tracing inbound containers
Scheduling delivery & pick up appointments
Keeping customers informed on the status of their loads
Exchanging load information with drivers so they can complete loads
Collecting load information from drivers
In / Out Times
Shipment Information (Piece count, wright & seal)
Be able to correctly REZ containers from one customer to another
Performing other tasks to assist lead dispatcher
Qualifications
High School Graduate
We Offer
Full Time Position
Paid Vacation
Medical Benefits
JOB CODE: FNK / CPK
Dispatcher
Dispatcher Job In Brookville, IN
Altom Transport, a leading tanker transportation company with a reputation for safety, reliability, and dedication, is seeking a full-time Dispatcher to join our vibrant team. We take pride in our commitment to excellence and are looking for a professional who embodies our core values of integrity, teamwork, and exceptional service.
If you're a motivated individual who shares our dedication to high standards and would like to contribute to the success of Altom Transport, we would love to hear from you. Please submit your resume and a brief cover letter highlighting your relevant experience.
Altom Transport is an Equal Opportunity Employer and we encourage applicants from all backgrounds to apply. Join us and help keep the wheels of the industry turning!
Core Responsibilities:
Coordinate and manage the scheduling of our tanker fleet, ensuring timely and efficient delivery services.
Act as a primary communication liaison between drivers, customers, and internal teams.
Monitor driver routes and provide real-time solutions to logistical challenges.
Ensure compliance with company policies and transportation regulations.
Maintain accurate records of all dispatch activities, including tracking of delivery status and documentation.
Requirements
Proven experience as a dispatcher in the transportation or logistics industry.
Strong geographic knowledge, especially Midwest and surrounding regions.
Excellent communication and interpersonal skills to interact with a diverse group of individuals.
Proficiency in dispatch software and strong computer skills.
Ability to multitask and make decisions in a fast-paced environment.
Flexibility with work hours, ready to step in during various shifts as needed.
A commitment to safety and a clean driving record.
Benefits
A competitive salary and benefits package.
A supportive, team-oriented work environment.
Empower 401(K) Retirement Program With Company Match On Day 1.
Blue Cross Blue Shield Health Insurance. (Prescriptions, Vision, And Dental)
Life Insurance Policy - Additional Life and Disability Coverage Available.
Paid Vacations, Time Off, And Holidays.
Medical Transportation Dispatcher/ Router
Dispatcher Job In Indianapolis, IN
ESSENTIAL FUNCTIONS
Schedule route and dispatch trips to all manner of providers
Assist in coordination of mass transportation when needed
Administer trips for volunteer/ independent drivers and mileage reimbursement program
Completes all documentation and process task associated to mileage mapping and application procedures if responsible for volunteer/ independent drivers and mileage reimbursement programs
Works closely with transportation providers and health care facilities to resolve problems
Assigns reservations to network providers to ensure that vehicle resources are used most efficiently and effectively to meet client demand
Responsible for daily communication with transportation providers
Ensures accurate trip data input
Other duties as assigned.
Requirements
POSITION QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competency Statement(s)
Analytical Skills -- Ability to use thinking and logic to solve everyday problems.
Communication, Oral - Ability to communicate effectively with others using the spoken word
Communication, Written - Ability to communicate in writing clearly and concisely
Customer Oriented - Ability to take care of the customers' needs while following company procedures
Interpersonal - Ability to get along well with a variety of personalities and individuals
General understanding of transportation systems
Education
High School Graduate or General Education Degree (GED)
Experience
At least 1 to 2 years customer service experience in an inbound call center environment with heavy phone volume and data entry preferred
1 to 2 years of routing, scheduling and/or dispatch experience preferred
Prior in-bound call center experience preferred
Knowledge of transit system a plus
Knowledge of Medicaid guidelines and covered services plus
SKILLS & ABILITIES
Excellent customer service & phone skills
Proficient with Microsoft Word, Excel, and Outlook
Ability to work independently or within a team
Must be able to handle heavy phone volume when tasked to assist
Service Dispatch
Dispatcher Job In Indianapolis, IN
Scope of Work: The Service Account Coordinator is responsible for fostering strong client relationships, ensuring customer satisfaction, and overseeing the delivery of services or products to clients. They act as the primary point of contact between the company and its clients, working to understand client needs, resolve issues, and maintain a high level of customer satisfaction.
Responsibilities:
Client Relationship Management:
Cultivate and nurture relationships with assigned clients to understand their needs, goals, and challenges.
Act as the primary point of contact, fostering trust and being responsive to client inquiries and concerns.
Regularly engage with clients to assess satisfaction levels and gather feedback.
Account Planning and Strategy:
Develop strategic account plans in collaboration with Service Teams to identify opportunities for account growth and expansion.
Create personalized solutions aligned with client objectives and company offerings.
Forecast potential risks and opportunities within client accounts.
Service Delivery Oversight:
Coordinate and monitor the delivery of products or services to ensure they meet or exceed client expectations.
Collaborate with internal teams to resolve any issues or discrepancies in service delivery promptly.
Ensure adherence to agreed-upon service level agreements (SLAs) or contractual obligations.
Issue Resolution and Escalation:
Proactively identify and address client concerns or issues, working with cross-functional teams to provide effective and timely solutions.
Escalate critical issues to higher management or relevant departments for swift resolution.
Contract Management and Renewals:
Manage contract renewals, negotiations, and amendments while ensuring compliance with terms and conditions.
Work closely with legal and finance teams to finalize contracts and agreements.
Reporting and Analysis:
Generate and analyze reports on account performance, key metrics, and customer feedback.
Utilize data insights to identify trends, patterns, and areas for improvement in service delivery or client satisfaction.
Upselling and Cross-Selling:
Identify opportunities to upsell or cross-sell additional services or products to existing clients based on their evolving needs and company offerings.
Collaboration with Internal Teams:
Collaborate with Service Teams and other departments to ensure alignment in delivering high-quality services that meet client expectations.
Act as a liaison between clients and internal teams to convey client requirements and feedback.
Customer Retention and Satisfaction:
Implement strategies to enhance customer satisfaction, loyalty, and retention rates.
Proactively address issues and take measures to prevent potential dissatisfaction.
Continuous Improvement and Feedback Loop:
Gather client feedback and insights to drive improvements in products, services, or processes.
Continuously refine strategies and approaches to maximize customer success and satisfaction.
Minimum Requirements:
Education: High school/college graduate, holder of G.E.D., or equivalent studies/experience.
Experience: Previous service dispatch experience and meets job position requirements.
Specialized Skills: High level of interpersonal relationship skills, proficiency in communication skills, organizational skills, and highly computer literate (i.e. Microsoft Word, Excel, Forefront).
Gaylor Electric, Inc. is an equal opportunity employer including disability/vets.
Other details
Job Family Service
Pay Type Salary
School Police Dispatcher
Dispatcher Job In Indianapolis, IN
WELCOME TO INDIANAPOLIS PUBLIC SCHOOLS At IPS, we believe in the transformative power of education. We work collectively every day to prepare our students for success in the classroom and in life by providing equitable, high-quality educational experiences across our family of schools. IPS is a place to make an impact, grow your career, and ensure every student has access to a high quality education, all while earning a good living in a district on the move. While the work is challenging, it is deeply meaningful and impactful. We seek innovators and trailblazers who bring varying experiences and expertise and share our belief that every child deserves access to an exceptional education. As part of TeamIPS, you'll create lasting connections, find a sense of belonging, and feel supported to make a meaningful difference in students' lives.
In return, no matter your role here, we expect a commitment to excellence and accountability. You'll be held to high standards. Resilience and passion are key-you must be adaptable, handling adversity with flexibility while putting students at the heart of everything you do. Ethical conduct, clear communication, and mutual respect are fundamental. Being a dependable, collaborative team player who builds meaningful relationships is essential.
Together, we are Proving What's Possible by building a community where everyone belongs and each student has the opportunity to fulfill their potential.
A SCHOOL POLICE CAREER IN IPS OFFERS:
A Meaningful Mission:
* More Than Law Enforcement: As an IPS Police Officer, your role extends beyond traditional policing-you are a mentor, a protector, and a partner in education. You build trust, form relationships, and ensure students, staff, and visitors feel safe and supported.
* Community-Centered Policing: You will serve a diverse student population in an urban school district where safety and community engagement go hand in hand. Your work helps shape a positive and secure learning environment where students can thrive.
* Empowering Students and Staff: By establishing rapport, exercising alternatives to arrest, and providing proactive safety interventions, you play a direct role in student success and well-being.
Opportunities for Growth and Development:
* Specialized Training and Professional Development: IPS provides ongoing training in crisis intervention, de-escalation, school-based policing strategies, and trauma-informed practices to help you navigate the unique challenges of policing in an educational environment.
* Career Advancement Pathways: IPS Police Officers have opportunities to grow their careers through leadership development, promotions, and specialized roles within the department.
* Collaboration with Educators and Mental Health Professionals: You'll work alongside school leaders, counselors, and community partners to ensure that safety measures align with student needs and well-being.
Competitive Compensation and Benefits:
* Stable Employment in a District That Values Safety: IPS recognizes the critical role school police play in fostering a productive learning environment and invests in officers who are committed to the success of students.
* Comprehensive Benefits Package: IPS offers competitive pay, health insurance, retirement benefits, and paid time off to support work-life balance.
* Supportive Work Environment: Join a team that values your expertise, prioritizes officer wellness, and provides the tools and resources necessary to do your job effectively.
WHAT WE EXPECT:
Commitment to Excellence:
* High Standards for Safety and Security: IPS expects School Police Officers to uphold the highest standards in maintaining a secure learning environment while demonstrating sound judgment and discretion.
* Proactive Crime Prevention: Officers are expected to exercise alternatives to arrest whenever possible, using de-escalation techniques and restorative practices to support positive student outcomes.
Resilience and Passion:
* Dedication to Student and Community Well-Being: This role requires patience, empathy, and an unwavering commitment to student success. You will serve as a visible and approachable presence, ensuring students and staff feel supported.
* Adaptability in a Dynamic Environment: No two days are the same. Officers must remain flexible, handle challenging situations calmly, and collaborate effectively with students, staff, and families.
Professional Integrity:
* Ethical and Collaborative Practice: Officers must uphold the highest ethical standards, maintain confidentiality, and engage in clear, honest communication with all stakeholders.
* A Team Player Mindset: IPS seeks officers who thrive in a collaborative environment, build strong relationships, and contribute to a culture of respect and accountability.
JOIN US!
Indianapolis Public Schools is more than a workplace-it's a community where purpose, impact, and belonging come together to help Prove What's Possible in your career and in our schools. If you're ready to serve, protect, and empower students in a meaningful way, IPS is the place for you.
SUMMARY OF OPPORTUNITY
Indianapolis Public Schools (IPS) is committed to ensuring a safe and secure learning environment for all students, staff, and visitors. The IPS School Police Department plays a vital role in maintaining school safety by providing rapid and effective emergency response, monitoring security systems, and coordinating communication between officers and school personnel.
IPS is looking for dedicated, detail-oriented individuals to join our team as School Police Dispatchers. This role requires strong multitasking abilities, excellent communication skills, and the ability to remain calm under pressure. We provide opportunities for career growth, professional development, and a meaningful way to contribute to the safety of our school community.
ROLE(S) - KEY RESPONSIBILITIES - REQUIREMENTS
School Police Dispatcher
Summary: School Police Dispatchers serve as the central communication hub for the IPS School Police Department. They handle emergency and non-emergency calls, coordinate officer response, monitor security systems, and ensure accurate record-keeping.
Key Responsibilities:
* Answer and prioritize emergency and non-emergency calls.
* Dispatch IPS police officers and coordinate response efforts.
* Monitor school security systems, including alarms and surveillance cameras.
* Maintain accurate and detailed communication logs and records.
* Utilize multi-line phone systems and two-way radios for communication.
* Provide clear and concise information to officers, school staff, and emergency responders.
* Assist with administrative tasks and data entry as needed.
Requirements:
* High school diploma or GED required.
* Experience in dispatch, emergency communication, customer service, or a related field preferred.
* Ability to remain calm and focused in high-pressure situations.
* Strong multitasking, problem-solving, and decision-making skills.
* Familiarity with multi-line phone systems, computer databases, and dispatch software is a plus.
* Must be able to work varying shifts, including evenings, weekends, and holidays as needed.
Spanish and/or bilingual applicants are encouraged to apply. This is not a requirement.
FLSA CLASSIFICATION:
Non-Exempt
ELIGIBILITY FOR REMOTE WORK:
Not eligible
PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations
may be made to individuals with disabilities to perform the essential functions.
Must meet minimum Indiana Law Enforcement Training Board physical fitness requirements upon
arrival at the Indiana Law Enforcement Academy for the Basic Law Enforcement Course. Must
meet minimum Indiana Law Enforcement Training Board physical fitness requirements for veteran
officers when such are adopted.
EEOC STATEMENT:
Indianapolis Public Schools, in accordance with its nondiscrimination policies, will not discriminate
in its programs, facilities, or employment or educational opportunities on the basis of race, color,
religion, creed, national origin or ancestry, sex, age, physical or mental disability, pregnancy,
veteran or military status, genetic information, sexual orientation, gender identity or expression,
marital status, familial status, domestic violence victim status, homelessness or any other legally
recognized protected basis under federal, state or local laws, regulations, or ordinances.
Indianapolis Public Schools does not tolerate any form of retaliation or bias-based intimidation,
threat, or harassment that demeans individuals' dignity or interferes with their ability to learn or
work.
DISCLAIMER:
Essential functions, as defined under the Americans with Disabilities Act, may include any of the
above representative duties, knowledge, and skills. This job description is illustrative only, and is
not a comprehensive list of all essential functions and duties performed by the occupant of this
position. Factors such as regular and punctual attendance are not routinely listed in job
descriptions, but are an essential function.
***********************************************
E-911 Dispatcher
Dispatcher Job In La Porte, IN
For a description, visit PDF: ****************** in. gov/wp-content/uploads/2021/04/Dispatcher.
pdf
Emergency Services Dispatcher
Dispatcher Job In West Lafayette, IN
Learn, train, and become efficient as a dispatcher for Police, Fire. EMS and other University departments for the Purdue West Lafayette and Purdue Northwest campuses. Dispatchers are responsible for receiving and prioritizing information and requests for police, fire, medical, or university services assistance and to disseminate the information or requests efficiently and appropriately. Dispatchers retrieve, process, and enter sensitive and confidential information from multiple electronic sources and therefore are responsible for maintaining professional standards of confidentiality to meet security regulations. This position requires the ability to perform multiple tasks simultaneously, and to complete them correctly and efficiently. Dispatchers must have effective oral and written communication skills as well as excellent listening skills to handle requests for service from phone calls, coworkers, and the general public. Dispatchers also serve as a back-up emergency services activator for other agencies and are responsible for activating the Purdue University emergency Alert notifications. Overtime is necessary.
What We're Looking For:
Education and Experience:
* High school diploma/GED
* 0-2 years of emergency dispatcher experience
Skills:
* Must have demonstrated consistent use of good judgment
* Ability to handle highly confidential information, always use discretion and work effectively under stressful situations
* Must have excellent oral and written communication skills
* Must act in a professional manner with the ability to exercise tact and diplomacy as needed to provide support to a diverse work group and customer base
* Excellent listening and comprehension skills
* Must be able to be assertive when needed
* Must be able to work in a fast-paced environment with the ability to multi-task several job responsibilities at one time
* Must be able to work independently as well as in a team environment
* Must be able to obtain and hold certifications in Indiana Data and Communications System (IDACS), the National Crime Information Center (NCIC), Criminal Justice Information Security Regulations (CJIS) and Emergency Medical Dispatch (EMD)
* The ability to work a flexible schedule
* Cognitive map reading ability, and ability to perform multiple tasks in a proficient manner
* Must have a good working knowledge and a high level of proficiency with Windows based operations such as MS Word, Excel, and Outlook
* Must be able to type with a high level of accuracy
* Must be able to lift and carry up to 20 pounds occasionally
Nice to Have:
* Prior knowledge of Police Computer Aided Dispatch (CAD) and Records Management System (RMS) systems
What We'd Like You to Know:
* Purdue University will not sponsor employment authorization for this position
* A background check will be required for employment in this position
* FLSA: Non-Exempt (Eligible For Overtime)
* Retirement Eligibility: Non-exempt Defined Contribution Plan
* Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days
* Purdue University is an EOE/AA university.
When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we've been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.
Career Stream
Career Stream: Administrative and Operational Support 1
Pay Band: S045
Job Code: 20004129
Career Path Maker: *******************************************************
Who We Are:
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
EOE/AA:
Purdue University is an EOE/AA university.
Apply now
Posting Start Date: 3/10/25
Truck Dispatcher
Dispatcher Job In Fort Wayne, IN
Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team!
Why Join Circle:We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are:Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
What We Are Looking For:As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!
Responsibilities:
Prepare daily records and memos, and maintain a filing system for Driver Vehicle Inspection Reports.
Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
Develop and update driver and helper dispatch schedule daily.
Understand DOT hours of service and ensure driver compliance.
Set up daily tractor/trailer assignment for drivers.
Verify roadworthiness and keep maintenance records for tractors and trailers.
Call customers to inform them of variances in delivery times.
Expedite driver manifests and highlight keys.
Provide timely reports to immediate supervisor as requested.
Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
Assign load to equipment and driver in a manner to ensure on-time pick-up and delivery and to meet the customer's requirements.
Review customer orders and determine proper routing, equipment, and manpower requirements.
Supervise drivers that they are dispatching.
Ensure the most efficient freight movement and cost-effective service.
Complete incident/accident reports as required.
Resolve transportation issues with urgency and professionalism.
May perform other duties and responsibilities as assigned
Skills and Abilities:
Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers preferred.
Ability to thrive in a fast-paced working environment and multitask.
Strong attention to detail and organized.
Ability to maintain a positive attitude.
Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
Excellent problem-solving and time management skills.
Strong work ethic and dependability.
Ability to work a flexible schedule including nights, weekends and holidays as business needs dictate.
Excellent communication and customer service skills.
Ability to organize, prioritize and problem solve
Understanding of distribution systems.
Ability to communicate in various methods with different levels.
Mathematical ability for maintaining schedules.
Understanding of dispatch issues and procedures.
Requirements:
Must have experience in dispatching for a trucking company.
High School diploma, GED or equivalent experience required.
Associates or Bachelor's Degree in logistics or business related field preferred.
1-3 years of experience in a logistics environment required.
Experience with and/or ability to learn a variety of TMS/CRM platforms.
Above average proficiency with Google Drive and Microsoft Office (vlookup, pivot tables, reports).
Must have proficient knowledge of the local area & U.S. Geography.
Must have basic knowledge of DOT laws and requirements.
Benefits:
Competitive base salary
Room for advancement in a fast growing company that promotes from within
On-site training and career development
Paid holidays and paid time off after 90 days
Health, vision, and dental insurance benefits
401(k) Plan
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Transportation - Dispatcher/Field Trip
Dispatcher Job In Portage, IN
This position is responsible for coordinating and supporting field trips, vehicle usage, and related administrative functions within the Transportation Department. The role requires a high level of organization, communication, and technical proficiency to manage logistics and ensure smooth operations.
Key Responsibilities:
Coordinate all aspects of field trips, including:
? Processing requests and assigning drivers/buses.
? Maintaining accurate records and timely billing.
? Processing payments related to trip requests.
Maintain scheduling and accountability for all Special Purpose Vehicles (SPV) and Administration Vehicles.
Manage E-Z Pass toll kits and ensure accurate tracking.
Train district staff on using the Field Trip Program.
Process field trip hours and close out trip tickets efficiently.
Enter Trip Tickets for driver payroll to ensure prompt processing.
Assist with dispatching buses for routes, trips, shuttles, and extracurricular activities.
Address and resolve student and parent concerns via phone or email.
Utilize Microsoft Office, Google Workspace, and other software tools as required.
Assist the Office Manager in preparing required state reports.
Schedule and occasionally conduct SPV training for district staff when trainers are unavailable.
Perform other duties as assigned by the Director of Transportation.
Qualifications:
Education: High school diploma or GED required.
Minimum of 2 years experience in school transportation or a demonstrated understanding of transportation operations.
Licensing: Must hold a valid CDL with P, S, and AB endorsements, or be willing to complete necessary training
Ability to maintain a high level of confidentiality.
Skilled in operating office equipment (e.g., copy machines, tablets, phone systems, and 2-way radios).
Strong, assertivecommunication skills to manage frequent changes in scheduling.
Able to work accurately and efficiently in a fast-paced environment with frequent interruptions.
Clear verbal communication skills, especially over a 2-way radio.
Effective communicator with parents, school staff, and transportation employees while managing multiple tasks.
Team-oriented with a positive attitude and strong interpersonal communication abilities.
Ability to read and interpret safety rules, operating instructions, and procedural manuals.
Strong computer literacy with the ability to learn and use software systems within the Transportation Department
Disclaimer:
The responsibilities and tasks outlined in this document are not exhaustive and may be modified at any time to meet the evolving needs of the district. The employee must remain free of alcohol and non-prescribed controlled substances while in the workplace throughout their employment with the district. Additionally, the employee is expected to adhere to all PTS Core Values, the PTS Strategic Plan, and all PTS District policies and guidelines, including but not limited to the Civility Policy.