Directory Assistance Operator Jobs Near Me

- 29 Jobs

Inbound Answering Service Operator - Up to $16/hr
Continental Message Solution 3.2
Directory Assistance Operator Job In Columbus, OH
div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"CONTINENTAL MESSAGE SOLUTIONS - COLUMBUS, OH/span/div/div/divdiv class="row form RowStandard" id="Remote Type-row" div class="form Line"div aria-label="Remote Type" name="Remote Type"span aria-label="Remote Type" class="" name="level"Optional Work from Home/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pspan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"As an Inbound Answering Service Operator for CMS, you will be representing over 2500 businesses helping callers with routine and emergency situations. There is no selling or telemarketing involved. You will help callers in the Medical Industry, Attendance Lines, Property Management, Manufacturing, Order Entry, and more. Clients you will represent include but are not limited to, OhioHealth, Coca-Cola, Ohio Department of Health, and Enhabit./span/span/span/spanbr/ /p pspan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"We are seeking an Inbound Answering Service Operator to join our team in Ohio and Nevada. These are self-motivated, respectful, and reliable candidates. With just the right combination of actively listening and critically thinking, they can swiftly assess a situation and capture every detail. Challenges and uncertainties are constant companions, but with their thick skin and resilience, they can adapt to the ever-changing dynamics of customer interactions. Sympathy and Empathy come naturally to an Inbound Answering Service Operator to ensure distress customers leave each call with their concerns addressed and spirits lifted./span/span/span/spanbr/ /p pspan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"strongspan style="color:#000000;"Additional Info:/span/strong/span/span/span/p ul lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Work at Home /span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Performance and Attendance based Bonus structure/span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Thorough, Paid Training/span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Overtime /span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Paid Time Off /span/span/span/span/li /ul pspan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"strongspan style="color:#000000;"Full Job Description/span/strong/span/span/spanbr/ span style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"strongspan style="color:#000000;"Answering Service /span/strong/span/span/span/p ul lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Answers inbound calls from a variety of industries /span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Serves callers by following client direction and reference FAQ pages to answer questions/span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Guides caller through decision making to ensure messages are relayed to the correct client/department/representative/span/span/span/span/li /ul pspan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"strongspan style="color:#000000;"Data Entry -/span/strong/span/span/span/p ul lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Input information quickly and accurately based on client provided scripting/span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Select appropriate call types to ensure proper relay of messages/span/span/span/span/li /ul pspan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"strongspan style="color:#000000;"Message Relay -/span/strong/span/span/span/p ul lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Dispatch messages to the appropriate contact based on client instructions/span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Answer client contacts requesting information on existing messages/span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Notate/update accounts according to client request/span/span/span/span/li /ul pspan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"strongspan style="color:#000000;"This job is:/span/strong/span/span/span/p ul lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"A good fit for applicants with related experience in call center, medical industry, or customer service /span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"A good fit for applicants that are proficient in computer operations and familiarity with various software applications/span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"A good fit for applicants seeking reliable, long term employment/span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"A good fit for applicants who are task/detail oriented/span/span/span/span/li /ul/span/div/div/divdiv class="cl HeadSecondary"h2Qualifications/h2/divdiv aria-label="Qualifications" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"pspan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"strongspan style="color:#000000;"Required Qualifications:/span/strong/span/span/span/p ul lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"High school diploma, GED/span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Ability to pass a criminal background check successfully/span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Proficiency in computer operations/span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Computer equipment, if interested in remote work /span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Related work experience/span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Excellent verbal and written communication skills/span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Ability to meet physical job requirements (90% of shift confined to workstation)/span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Ability to type 35 WPM /span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Ability to commit to a schedule for no less than 6 months/span/span/span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"Must reside in Ohio or Nevada /span/span/span/span/li /ul pspan style="font-size:11pt;"span style="background-color:#ffffff;"span style="font-family:Calibri, sans-serif;"span style="color:#000000;"WE EMBRACE DIVERSITY TO ITS FULLEST. Applicants are evaluated on qualifications and ability without regard to sex, race, color, religion, nation origin, disability, genetic information, or protected veteran status./span/span/span/span/p/span/div/div/div/div
$23k-27k yearly est. 60d+ ago
Customer Service Operator, OtisLine 2nd Shift
Otis Worldwide
Remote Directory Assistance Operator Job
Country: United States of America OTISLINE Otis' customer care call center has a full time opening for 2nd shift. The hours are 3:30Pm to 11:30Pm with a rotating monthly schedule. Some weekends and Holidays are required. OTISLINE is a unique, quality-driven, customer-focused environment. OTISLINE employees work directly for Otis, and are experts in the elevator industry. We operate 24 hours a day, 365 days a year to deliver outstanding service to our customers. Commitment and teamwork are important to our customers, mechanics, local offices, and the OTISLINE team. Location is Bloomfield, CT, however, a hybrid remote work arrangement is an option once fully trained and productive. You will also be able to participate in an incentive compensation program based on your quality and productivity performance. (CSR) duties include: * Receive, document, and process service requests from customers, mechanics, elevator phones and Otis local offices utilizing Salesforce Service Cloud. * Ensure the timely dispatching of service mechanics and escalate requests to Otis field management as appropriate. * Work on other tasks as necessary such as, elevator phone programming and continuous improvement activities. Education: * High school diploma Experience/Qualifications: * The candidate is required to be proficient in written communication in English * Excellent customer services skills, including professional phone etiquette and the ability to handle difficult customers and trapped elevator passengers. * Candidate must demonstrate a strong familiarity with computers and basic application familiarity. * Excellent communication skills, including speaking, listening and writing as well as attention to detail and the ability to follow standard processes and procedures is a requirement. * Ability to attain and maintain department performance metrics (such as call handle time, schedule adherence, and quality monitoring). * Candidate must be able to adhere to assigned work schedules, including but not limited to assigned shift, hours, and days off. * Candidate must also be able to work rotational scheduled weekends and holidays. Shift differential pay is offered for hours worked outside 1st shift/weekdays. * Regular attendance, including the ability to start assigned shift on-time, is mandatory. * Candidate must possess the ability to type at least 25 wpm with accuracy. * Candidate must be able to work well in a call center and team environment and understand shift work and its requirements; including willingness to handle evening shifts, weekends and holidays. * Ability to adhere to Otis' absolutes of safety, ethics and quality. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************. Privacy Policy and Terms: Click on this link to read the Policy and Terms
$36k-73k yearly est. 15d ago
Telephone Operator
UPMC 4.3
Remote Directory Assistance Operator Job
**UPMC OPR Hospital Operators is hiring a full-time Telephone Operator to join their team! Our OPR Hospital Operators team are the largest group, and reach, of operators in Western PA. This position will answer inbound calls into the UPMC tollfree line, Children's, Magee, Presbyterian, and Shadyside, with a partnership with Passavant's McCandless and Cranberry campus for overnight calls, which, on average, is a 2.1 million call volume annually, to send pages and to connect to patients and offices. You will also facilitate codes and medical consults for our hospitals.** **This position will work the afternoon shift, which operates from 3:00pm to 11:00pm. Rotating holidays are required. This position will offer a hybrid work from home opportunity, after specific training and benchmarks are met, but applicants must be located or willing to relocate within 1-hour of Pittsburgh. Previous call center experience is highly preferred!** **Responsibilities:** + May train new operators. + May be required to do system data entry on request. + Provide service to multiple answering service clients utilizing individualized protocols. + Process appropriate emergency code or STAT page. + Initiate voice pages when required. + Provide Physician on call information to requesting individuals. + Use required phrasing at all times when answering telephone calls. + Provide dialing instructions to patients when requested. Answer multiple lines while maintaining good customer service. + Determine callers requirements (extension desired, information requested, etc.) and transfer call. + Provide status report on any page in progress to the individual requesting the page. High school graduate or equivalent. 1 year of experience answering and processing calls through automated phone system or 1 year of customer service experience. Must be able to work all shifts, 7 days a week. Ability to interpret procedure manuals (i.e., fire, trouble, disaster, etc.). **Licensure, Certifications, and Clearances:** + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran** UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization's diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.
$24k-28k yearly est. 14d ago
Operator in Charge
Abbott Laboratories 4.7
Directory Assistance Operator Job In Columbus, OH
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. ABOUT ABBOTT Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. This position works out of our Columbus, Ohio plant location in the Abbott Nutrition Division. Our Nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands - including Similac, PediaSure, Pedialyte, Ensure, and Glucerna - to help them get the nutrients they need to live their healthiest lives. The Columbus Plant is Abbott's first manufacturing facility in the world, making us a leader in science-backed nutrition products. Working here, you'll be part of a family that works together to produce quality products that make a difference and help keep consumers nourished at every stage of their lives. WORKING AT ABBOTT At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to: * Production areas that are clean, well-lit and temperature-controlled * Training and career development, with onboarding programs for new employees and tuition assistance * Financial security through competitive compensation, incentives and retirement plans * Health care and well-being programs including medical, dental, vision, wellness and occupational health programs, Medical Benefits start day 1 * Vacation - 120 hours of accrued vacation (1st yr is prorated) + vacation buy program + 3 personal days + 10 paid holidays * Retiree Healthcare program * Robust 401(k) retirement savings with a generous company match * Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree. * A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. * A stable company with a record of strong financial performance and history of being actively involved in local communities * A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. THE OPPORTUNITY This position's objective is responsible for having a thorough working knowledge of all applicable departmental equipment. Some examples include: fillers, seamers, sterilizers, labelers, forklifts, palletizer/de-palletizers, hi-cone applicator, processors, chart recorders and case boxers. The Operator II is responsible for coordinating shift events across all areas of the line including pre and post shift events. For Filler Operation: Performs maintenance of product level. Ensures proper operating parameters for the filler, seamer and can washer. Performs preventative maintenance. Maintains the downtime report. Ensures commodities are released prior to usage. Performs CIL on equipment. Performs visual equipment inspections. Conducts fill weight checks. WHAT YOU'LL DO Filler Operation: * Performs maintenance of product level. * Ensures proper operating parameters for the filler, seamer and can washer. * Performs preventative maintenance. * Maintains the downtime report. * Ensures commodities are released prior to usage. * Performs CIL on equipment. * Performs visual equipment inspections. * Conducts fill weight checks. Clean Up Operation: * Performs preventative maintenance checks on filler valves and pistons, ensures proper cleaning methods are used during a wash job, cleans areas to include: filler valves, filler pistons, filler screens, filler bowl, seamer product filters, filler room floors and walls. * Ensures proper FP tank hook-up to filling lines and product can weights are within desired range. * Meets all safety and housekeeping requirements. * Coordinate pre and post shift meetings. * Run reports and execute data analysis as needed. (ex. TPR reports on failed retort loads) * Coordination of isolation and line separation events. * Batch set up and communication in EBR, as well as, line execution. * Work order distribution and reprints. * QA communications for batch release. * Driver of ideas and continuous improvement. QUALIFICATIONS * High school diploma/GED required * 24 months job experience within the plant * Excellent written/verbal communication skills, interpersonal skills, analytical troubleshooting skills and the ability to multitask. PREFERRED QUALIFICATIONS * Experience with tools and equipment related to the RPB manufacturing line (seamer, filler, sterilizer system, can washer, product filters, forklift, palletizer/de-palletizer, labelers, tray wrapper, and Hi-Cone, Etc.) Apply Now In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Pre-Employment Inquiries and Citizenship | U.S. Equal Employment Opportunity Commission (eeoc.gov) Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: ********************** * Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer and a Military/Veteran friendly Employer, committed to employee diversity. Connect with us at *************** on Facebook at ************************ and on Twitter @AbbottNews. The base pay for this position is $20.60 - $41.20 per hour. In specific locations, the pay range may vary from the range posted.
$20.6-41.2 hourly 2d ago
Telephone Operator
University of Pittsburgh Medical Center 4.6
Remote Directory Assistance Operator Job
UPMC OPR Hospital Operators is hiring a full-time Telephone Operator to join their team! Our OPR Hospital Operators team are the largest group, and reach, of operators in Western PA. This position will answer inbound calls into the UPMC tollfree line, Children's, Magee, Presbyterian, and Shadyside, with a partnership with Passavant's McCandless and Cranberry campus for overnight calls, which, on average, is a 2.1 million call volume annually, to send pages and to connect to patients and offices. You will also facilitate codes and medical consults for our hospitals. This position will work the afternoon shift, which operates from 3:00pm to 11:00pm. Rotating holidays are required. This position will offer a hybrid work from home opportunity, after specific training and benchmarks are met, but applicants must be located or willing to relocate within 1-hour of Pittsburgh. Previous call center experience is highly preferred! Responsibilities: * May train new operators. * May be required to do system data entry on request. * Provide service to multiple answering service clients utilizing individualized protocols. * Process appropriate emergency code or STAT page. * Initiate voice pages when required. * Provide Physician on call information to requesting individuals. * Use required phrasing at all times when answering telephone calls. * Provide dialing instructions to patients when requested. Answer multiple lines while maintaining good customer service. * Determine callers requirements (extension desired, information requested, etc.) and transfer call. * Provide status report on any page in progress to the individual requesting the page. Qualifications: High school graduate or equivalent. 1 year of experience answering and processing calls through automated phone system or 1 year of customer service experience. Must be able to work all shifts, 7 days a week. Ability to interpret procedure manuals (i.e., fire, trouble, disaster, etc.). Licensure, Certifications, and Clearances: * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization's diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.
$24k-30k yearly est. 15d ago
Mail & Printing Services Operator
Amerisure Mutual Insurance Company 4.8
Remote Directory Assistance Operator Job
Amerisure creates exceptional value for its partners, policyholders and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. Amerisure is an A.M. Best “A” (excellent) rated company and services mid-sized commercial enterprises focused in construction, manufacturing and healthcare. We are ranked as one of the top 100 Property & Casualty companies in the United States, and have nearly $1 Billion of Direct Written Premium and $1.15 billion in surplus. Amerisure is currently recruiting for a Mail & Printing Services Operator that can be onsite 5 days a week in our Farmington Hills, Michigan headquarters. The ideal candidate will also possess the following skill set. Summary Statement The Mail & Printing Services Operator is responsible for executing a wide range of mail and print services, including processing, printing, collating, and mailing documents. The role also operates and maintains mail services equipment to ensure efficient handling of daily, monthly, and annual print jobs. Receives, sorts, delivers and ships mail and parcels. Essential Tasks/Major Duties Operate various complex, programmable multi-station machines to prepare materials for check and invoice processing ensuring accurate final output. Perform mail services functions including distribution of mail and packages, some weighing greater than 70 pounds, and prepare items for mailing/shipping for various shipping carriers. Receive print production orders from departments, prioritize and complete requests complying with copy quality standards. Receive and process mail from all offices, digitizing and scanning to other departments and individuals. Complete tasks to support department objectives such as overflow calls, maintain stock and supplies. Collaborate with departments to align requests with mail services best practices and ensure compliance with shipping carrier requirements. Arrange for equipment service and preventative maintenance. Knowledge, Skills & Abilities High School diploma or GED. Associates preferred. 2 years mail service and/or print shop experience. Operation of mail and inserter equipment preferred. Demonstrated successful mechanical ability, including diagnostic & simple repair skills. Proficient computer skills required including Microsoft Office Suite. Demonstrated successful ability to work collaboratively with various departments. Excellent organizational skills, including ability to multi-task and prioritize workload. Demonstrated successful ability to perform accurate work under the pressures of tight schedules. Excellent verbal and written communication skills with the ability to interact with internal and external customers. Able to lift 20-30 lbs frequently and up to 70 lbs occasionally. Just as we are committed to creating exceptional value for our Partners For Success agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. Amerisure offers a Compensation & Benefits Package that includes competitive base pay, performance-based incentive pay, comprehensive health & welfare benefits, 401(k) savings plan and profit sharing. In addition to generous paid time off programs, we allow our employees flexible and remote work arrangements. If you strive for excellence and are committed to personal and professional growth, Amerisure is looking for you. Amerisure Insurance provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Amerisure Insurance complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Amerisure Insurance expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Amerisure's employees to perform their job duties may result in discipline up to and including discharge.
$25k-42k yearly est. 34d ago
Customer Service Operator, OtisLine 2nd Shift
Otis Elevator Company 4.7
Remote Directory Assistance Operator Job
Country: United States of America OTISLINE Otis' customer care call center has a full time opening for 2nd shift. The hours are 3:30Pm to 11:30Pm with a rotating monthly schedule. Some weekends and Holidays are required. OTISLINE is a unique, quality-driven, customer-focused environment. OTISLINE employees work directly for Otis, and are experts in the elevator industry. We operate 24 hours a day, 365 days a year to deliver outstanding service to our customers. Commitment and teamwork are important to our customers, mechanics, local offices, and the OTISLINE team. Location is Bloomfield, CT, however, a hybrid remote work arrangement is an option once fully trained and productive. You will also be able to participate in an incentive compensation program based on your quality and productivity performance. (CSR) duties include: Receive, document, and process service requests from customers, mechanics, elevator phones and Otis local offices utilizing Salesforce Service Cloud. Ensure the timely dispatching of service mechanics and escalate requests to Otis field management as appropriate. Work on other tasks as necessary such as, elevator phone programming and continuous improvement activities. Education: High school diploma Experience/Qualifications: The candidate is required to be proficient in written communication in English Excellent customer services skills, including professional phone etiquette and the ability to handle difficult customers and trapped elevator passengers. Candidate must demonstrate a strong familiarity with computers and basic application familiarity. Excellent communication skills, including speaking, listening and writing as well as attention to detail and the ability to follow standard processes and procedures is a requirement. Ability to attain and maintain department performance metrics (such as call handle time, schedule adherence, and quality monitoring). Candidate must be able to adhere to assigned work schedules, including but not limited to assigned shift, hours, and days off. Candidate must also be able to work rotational scheduled weekends and holidays. Shift differential pay is offered for hours worked outside 1st shift/weekdays. Regular attendance, including the ability to start assigned shift on-time, is mandatory. Candidate must possess the ability to type at least 25 wpm with accuracy. Candidate must be able to work well in a call center and team environment and understand shift work and its requirements; including willingness to handle evening shifts, weekends and holidays. Ability to adhere to Otis' absolutes of safety, ethics and quality. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************. Privacy Policy and Terms: Click on this link to read the Policy and Terms
$30k-37k yearly est. 12d ago
Customer Service Operator, OtisLine 2nd Shift
Otis 4.2
Remote Directory Assistance Operator Job
Country: United States of America OTISLINE Otis' customer care call center has a full time opening for 2nd shift. The hours are 3:30Pm to 11:30Pm with a rotating monthly schedule. Some weekends and Holidays are required. OTISLINE is a unique, quality-driven, customer-focused environment. OTISLINE employees work directly for Otis, and are experts in the elevator industry. We operate 24 hours a day, 365 days a year to deliver outstanding service to our customers. Commitment and teamwork are important to our customers, mechanics, local offices, and the OTISLINE team. Location is Bloomfield, CT, however, a hybrid remote work arrangement is an option once fully trained and productive. You will also be able to participate in an incentive compensation program based on your quality and productivity performance. (CSR) duties include: Receive, document, and process service requests from customers, mechanics, elevator phones and Otis local offices utilizing Salesforce Service Cloud. Ensure the timely dispatching of service mechanics and escalate requests to Otis field management as appropriate. Work on other tasks as necessary such as, elevator phone programming and continuous improvement activities. Education: High school diploma Experience/Qualifications: The candidate is required to be proficient in written communication in English Excellent customer services skills, including professional phone etiquette and the ability to handle difficult customers and trapped elevator passengers. Candidate must demonstrate a strong familiarity with computers and basic application familiarity. Excellent communication skills, including speaking, listening and writing as well as attention to detail and the ability to follow standard processes and procedures is a requirement. Ability to attain and maintain department performance metrics (such as call handle time, schedule adherence, and quality monitoring). Candidate must be able to adhere to assigned work schedules, including but not limited to assigned shift, hours, and days off. Candidate must also be able to work rotational scheduled weekends and holidays. Shift differential pay is offered for hours worked outside 1st shift/weekdays. Regular attendance, including the ability to start assigned shift on-time, is mandatory. Candidate must possess the ability to type at least 25 wpm with accuracy. Candidate must be able to work well in a call center and team environment and understand shift work and its requirements; including willingness to handle evening shifts, weekends and holidays. Ability to adhere to Otis' absolutes of safety, ethics and quality. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************. Privacy Policy and Terms: Click on this link to read the Policy and Terms
$31k-42k yearly est. 13d ago
Towing and Roadside Service Operators
Ridenroll
Directory Assistance Operator Job In Columbus, OH
Ridein Technologies Inc. (****************** is a California-based for-profit technology app platform to connect users and contractor drivers/operators to provide all essential services at a reasonable cost. We provide SaaS & Employer Support Services. At RidenRoll, we are proud to be at the forefront of innovation in transportation fleet management/digital advertising spaces with our revolutionary software platform. Job Summary: We are looking for dedicated Towing and Roadside Service Operators to join our platform. You will join a dynamic business network supported by RidenRoll, where businesses collaborate on experiences, marketing, and user engagement. The main responsibilities will include responding promptly to dispatch calls, safely loading and transporting vehicles, and providing excellent customer service. You will assist clients by clearly communicating the towing process and addressing their concerns professionally. Regular truck inspection and maintenance are essential to ensure safety and operability. You will use GPS for efficient routing, adhere to traffic laws and safety regulations, and comply with company policies. Additionally, you will offer roadside assistance services such as jump-starts, tire changes, and lockout services, as well as operating equipment safely and according to guidelines. Duties and Responsibilities: Respond promptly to dispatch calls for towing and recovery services. Safely load and unload vehicles onto the tow truck using appropriate equipment. Transport vehicles to designated locations such as repair shops, impound lots, or customer residences. Provide excellent customer service by communicating clearly and courteously with clients. Assist customers in understanding the towing process and handling their concerns professionally. Regularly inspect and maintain the tow truck to ensure it is in safe and operational condition. Complete all required paperwork accurately, including towing records, invoices, and incident reports. Use GPS and other navigation tools to plan and follow the most efficient routes. Adhere to all traffic laws and safety regulations while operating the tow truck. Provide roadside assistance services such as jump-starts, tire changes, and lockout services. Qualifications: Must have a working mobile phone. Proven experience as a tow truck operator or in a similar role. Strong knowledge of vehicle mechanics and towing equipment. Excellent driving skills with a clean driving record. Ability to handle stressful situations and provide high-quality customer service. Valid commercial driver's license (CDL) with appropriate endorsements for towing operations. Certification in towing and recovery (optional but preferred). Physical strength and stamina to handle heavy equipment and vehicles. Ability to work in various weather conditions and at different times of the day or night. Must own and maintain a reliable and fully operational tow truck, ideally less than ten (10) years old. Good communication skills and a professional demeanor. Basic knowledge of GPS and navigation tools. Ability to work independently and as part of a team. Insurance & Compliance: Your company must maintain its business license, commercial general liability of one million dollars, workers' compensation of one million dollars, and a million-dollar auto insurance policy for each occurrence limit and ensure compliance with local, state, and federal regulations. Towing Services you can offer: Local Towing RV Towing Semi Towing Heavy Equipment Towing Boat Towing Dump Truck Towing Limo Towing Services Shipping Container Towing Semi-Trailer Towing Motor Home Towing Heavy Machinery Towing Towing for a Car Donation Long-distance Towing Light Towing Flatbed Towing Heavy-duty Towing Motorcycle Towing Roadside Assistance you can also offer: Battery Jumpstart Flat Tire Change Gas Delivery and Refueling Car Door Unlocking Note: Applicants should provide documents such as, but not limited to, proof of vehicle ownership, a business permit, and insurance documents, and demonstrate their capability to maintain the tow truck in good working condition. Regular inspections and maintenance records of the tow truck may also be required. *** Download the RidenRoll App in the App Store and/or Google Play ***
$26k-46k yearly est. 60d+ ago
Co-Op-Account Services
Education First 3.9
Remote Directory Assistance Operator Job
Co-Op Account Services Specialist July 8 or 22nd - December 2025 $20/hr Hybrid (3 days in office/ 2 days work from home) 40hrs/week Account Services Team, Cultural Care Au Pair As the largest and most experienced au pair organization in the world, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families-providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties. About the role: * You will use superior communication skills and timely responsiveness in this highly visible position within our company. * Work mostly through phone and email communication, to serve as the primary resource of information and problem solving for our host families, au pairs, Local Childcare Consultants (LCCs) and colleagues. * Work to ensure our program remains compliant with the regulations set forth by the Department of State and ensure our host families uphold their financial responsibilities of the program. * With every inquiry, you proactively add value to the overall customer experience by remaining positive and thorough, taking ownership of resolution, and anticipating their future needs. This role gives insight into every aspect of our organization, setting up the right candidate for future career growth opportunities. Who we're looking for: You are a natural relationship builder and truly enjoy working with people. If you thrive independently while striving towards a greater team goal and want to play a major role in keeping our cultural exchange program healthy and vibrant for years to come, this job may be perfect for you. * A strong communicator: effectively communicate with customers and colleagues on a regular basis. This includes but is not limited to being able to speak to a family about a past due balance, an au pair who needs help with a missed flight or a colleague regarding Department of State regulations that pertain to our program. * Strategic thinker: able to organize daily tasks in order to be efficient and deliberate in accomplishing goals. * Goal-oriented : motivated to attain weekly, monthly and annual individual and department goals. * Flexible: can pivot and adapt quickly to new processes in order to meet company and customer needs. * Collaborative: highly skilled in being informative with fellow departments to provide the best overall customer experience. * Analytical: comfortable with numbers and being able to read spreadsheets. * Creative: share fresh ideas on ways we can improve staff efficiency and the customer experience. * Resilient: a natural ability to have a challenging conversation and speak to the next customer immediately with empathy and an open mind. Previous customer service experience preferred. Technical skills needed: * Ability to manage high volumes of calls, emails and tasks daily * Strong attention to detail and multitasking skills * Proficient in working with deadlines * Excellent written and verbal communication skills * A natural motivator and connector, bringing passion and enthusiasm to a team EF Co-Op Program EF's co-op program is designed specifically to provide you with real opportunities that lead to a real impact in your professional career. As an EF co-op, you'll participate in professional development workshops, meet people from all over the world, and have fun while driving projects that you'll be proud of. REAL IMPACT - Our work has a direct impact on making the world a better and more understanding space. Get to know your customers as individuals, and provide fun, educational experiences that truly transform lives. LIMITLESS POTENTIAL - Build your network of leaders, mentors, and peers. We're purpose built to encourage entrepreneurialism and make it easier for people to take ownership of their ideas and to tun with them. VIBRANT CULTURE - Be surrounded and supported by smart, driven, and friendly people who genuinely enjoy coming to work each day. At EF, you're a part of a vibrant international community. It's the most fun, high-caliber place you'll ever work. About EF Education First: Some companies are in the Business of Technology. Others are in the Business of Finance…Sports…Or Soft Drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. We're in the Business of Understanding. For over 60 years we've been the leader in international educational programs and culturally rich travel experiences with the power to change how people think, feel and act. The programs we deliver open the world to students and travelers in ways that challenge biases, overcome barriers, and pave the way for a more understanding world. You'll find us working across more than 50 countries, with offices in some of the world's greatest cities - each one filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it's what we do with it - building greater understanding, breaking down barriers, and creating a better world…that makes all the difference. About Cultural Care Au Pair At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. As the largest and most experienced au pair organization in the world, we build global families by bringing together international visitors with American hosts-providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for all. If you're ready to expand your own horizons we invite you to be a part of our global team of problem-solvers, relationship-builders, and innovators. Join us as we continue to bring the world a little bit closer together, one family at a time. Cultural Care Au Pair is associated with EF Education First, the world leader in international education. At EF we believe that the world is better when people try to understand one another. Since 1965, we have brought millions of people to see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs-focused on language, travel, cultural exchange, and academics-create students of the world, and turn dreams into international opportunities. An equal opportunity employer, Cultural Care Au Pair is committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you, well…you,
$20 hourly 25d ago
HR Service Operator (Remote) - Bilingual (Spanish Speaking)
Advance Auto Parts 4.2
Remote Directory Assistance Operator Job
The HR Service Operator provides superior call center customer service and processing to promote and enhance the effectiveness of the Human Resources Department at Advance Auto Parts. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Answer Team Members basic questions in a friendly, responsive manner, regarding payroll, benefits, HR, Applicant Tracking, and Performance Management questions. This includes referring Team Members to Starting Line, and other systems as needed. * Educate Team Members on payroll policies, HR guidelines, general Benefit information, and SOPs to ensure consistency for both quality and compliance purposes. * Transfer more complex or escalated issues to the HR Service Specialist or Supervisors as appropriate. * Meet required service metrics for telephone accessibility, processing volume/turnaround time, and quality. * Correspond with customers through email or by telephone to correct missing or incomplete information. * Work flexibly in a team environment handling cross-functional types of inquiries and processing assignments to respond to peaks in department workload volumes. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Working knowledge of personal computers * Proficiency in the use of desktop applications (MicroSoft Office - Word, Excel, Outlook). * Bilingual Spanish speaking EDUCATION AND/OR EXPERIENCE High school diploma (Associate's degree preferred); or 2+ years related experience and/or training; or Equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to walk and reach with hands and arms. Specific vision abilities required by this job include close vision and color vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-AC1 California Residents click below for Privacy Notice: ***************************************************
$25k-29k yearly est. 13d ago
US Zanesville: Service Operator I - Frac/Acid-196441
Halliburton 4.6
Directory Assistance Operator Job In Russells Point, OH
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job Duties and Qualifications * Under direct supervision, performs equipment rig up and rig down on location and prepares equipment for performing a job. * Ensures customer satisfaction with work performed. * Responsible for safe operations of service equipment, including but not limited to: DME, high pressure pumps, and/or blenders during the delivery of services in accordance with the customer's job design and KPIs. * Performs necessary calculations at the well site as needed. * Performs data collection and data distribution on jobs as needed. * Coordinates the clean up, repair, and preparation of equipment for the next job. * Utilizes competency processes to enhance skills development and job performance. * Must be knowledgeable of HMS and HSE standards. * Promotes and contributes to safety awareness and environmental consciousness. * Promotes and takes an active part in quality and continuous improvement processes. * Consequences of error are easily measured and can be confined. Qualifications: * Requires completion of a high school diploma or equivalent. * Must have Class A CDL licensure * Must have a satisfactory driver record with no DWI/DUI convictions in the past three years or any current DWI/DUI charges * Completion of Operator Assistant II - Frac/Acid competencies, or similar level of competence from previous industry experience. World Class Benefits * Medical, dental, vision, coverage in additional to life and disability insurance plans * Paid Vacation Days, Paid Holidays and the ability to purchase additional days off * Retirement and Savings (401K) Plan with matching contribution * Family Care program including paid time off to care for sick or injured immediate family members, adoption reimbursement, paternal and maternal leave for baby bonding and more. * Employee Job Referral Bonus Program * Employee Stock Purchase Program * Educational Assistance Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Location 4999 East Pointe Drive, Zanesville, Ohio, 43701, United States Job Details Requisition Number: 196441 Experience Level: Experienced Hire Job Family: Operations Product Service Line: Production Enhancement Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information * Compensation is competitive and commensurate with experience. * Sign-on bonus mayeb be subject to certain conditions and approvals by area leadership.
$64k-89k yearly est. 55d ago
Customer Service Operator - Central Reservations - Remote
Aramark Corp 4.3
Remote Directory Assistance Operator Job
Inbound Reservations Agents assist our valued guests with booking new lodging, tour, and activity reservations. They also handle general customer inquiries and provide extraordinary, world-class service! Successful agents excel at building rapport, they are knowledgeable about our destinations, and generate excitement for visiting our breath-taking properties! Job Type: Seasonal/Temporary This Job Is Ideal for Someone Who Is: * Dependable -- more reliable than spontaneous * People-oriented -- enjoys interacting with people and working on group projects * Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction * Detail-oriented -- would rather focus on the details of work than the bigger picture * Autonomous/Independent -- enjoys working with little direction Qualifications * Have a strong sales aptitude with ability to up-sell, cross-sell and overcome objections * Have excellent problem solving, complaint resolution and negotiation skills * Have effective communication skills * Are passionate about delivering quality service and making a difference in the guest experience * Demonstrate a professional and polished demeanor with a positive, upbeat, and friendly personality * Can learn quickly and adapt to change in a fast-paced, high performance driven culture * Demonstrate exceptional habits of dependability and attendance * Possess strong computer skills, Microsoft Outlook, and internet browser proficient. * Have high school diploma or GED equivalent. * We are open Mon-Sun, 9:00am-5:30pm * Pay is $16 per hour with the ability to make up to $18.75 per hour with variable compensation (incentive) * Training in person for 1 week and after that, the position is remote. Minimum 50 MBPS Internet connection at home is required. * This is a seasonal position, lasting until Mid-September 2025 with the ability to convert to a year around employee based on performance. * Previous hospitality experience providing sales or customer service in a call center environment is preferred but not required. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Phoenix
$16-18.8 hourly 60d+ ago
Telephone Operator
Uhhospitals
Directory Assistance Operator Job In Willoughby, OH
Telephone Operator - (2500027I) Description The Telephone Operator works in a call center environment, where all the work is done by phone and computer with internal and external customers across the University Hospitals (UH) Health System. This position serves as a compassionate, trusted, and able resource for anyone seeking care or services at UH by intently understanding each person's unique need in order to efficiently and effectively match them with available resources and services across the UH system. The Telephone Operator will handle multiple calls and requests, responding quickly and professionally. In addition, the Telephone Operator will handle UH hospital requests for overhead paging, ensuring appropriate and accurate notifications for each situation to ensure the highest levels of patient care. This position requires critical thinking, problem-solving, active listening, and heightened professionalism to appropriately resolve each call while creating a relationship that supports the UH brand. Answers and screens all internal and external calls to the main hospital number and accurately directs them in a prompt and courteous manner to the appropriate resource. Pages and directs callers and emergency teams to the appropriate individual or department. Works with multiple hospital's audio and overhead paging systems. Provides daily maintenance service for the paging system and maintains a knowledge of the UH on-call system. Ensures that every individual who calls UH experiences the highest level of customer and personalized service by engaging with all callers in a professional and personable manner, as a representative of the UH Health System. Creates a sense of care for the patient/guest through active listening and excellent communication and demonstrates the highest level of customer service through courtesy and concern. Handles and manages a wide variety of patient inquiries regarding physicians, services, and logistics to ensure access to care with maximum throughput and minimal delay. Functions as an integrated team member and works collaboratively with other staff and providers across the UH Health System to improve patient experience and departmental efficiency. Appropriately escalates issues to leadership for support when needed and quickly and seamlessly meets and recovers any service delivery issues. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Monday-Friday with rotating weekends and holidays. This is the night shift 11:00 PM to 7:00 AM. This position is at the Cleveland Medical Center, Main Campus. Qualifications High School Equivalent / GED required. 1+ years of customer service-related experience or office experience required. Associates or Bachelors degree will be accepted in lieu of 1 year work experience required. Knowledge of medical terminology preferred. Excellent customer service skills and ability to use good judgment. Excellent verbal communication skills. Excellent listening skills. Strong interpersonal skills. Able to adhere to structured call center metrics in a closely monitored, fast-paced environment. Able to function independently and as a team player. Professional demeanor. Ability to maintain confidentiality. Proven good work and attendance record. Knowledge of basic office equipment, such as: telephones, computer systems, and fax and copy machines. Good spelling skills. Knowledge of phone and paging systems. Primary Location: United States-Ohio-WilloughbyWork Locations: 36000 Euclid Avenue 36000 Euclid Avenue Willoughby 44094Job: Information TechnologyOrganization: UHHS_Sys_OperationsSchedule: Full-time Employee Status: Regular - ShiftNights and WeekendsJob Type: StandardJob Level: Entry LevelTravel: Yes, 25 % of the TimeRemote Work: NoJob Posting: Mar 4, 2025, 5:10:15 PM
$29k-37k yearly est. 6h ago
Telephone Operator, Summa Connect
Summa Western Reserve Hospital 4.8
Directory Assistance Operator Job In Akron, OH
Telephone Operator Full-Time, 1:30pm-10:00pm e/o weekend, rotating holidays Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits. Summary: Assists callers and/or patients in the following capacities: way-finding, appointment scheduling, pre-service registration, insurance verification, co-pay collection, physician referral, initial screening of patient sign/symptoms, class scheduling and any other questions or concerns. Performs patient information queries, answers general information questions. Provides a high level of customer service to present a positive impression of Summa Health. Minimum Qualifications: Formal Education Required: * High school diploma/GED required * Post high school level coursework in healthcare, accounting, business, public relations or related field. Experience and Training Required: * One (1) year experience performing customer service or general office support experience in any industry. Contact or call center experience preferred. * Experience in Registration, Insurance Verification/Pre-Certification, Financial counseling, Patient Accounts a plus * Ability to pass typing test administered by Human Resources of 25 WPM * Ability to pass medical terminology exam administered by Human Resources Other Skills, Competencies and Qualifications: * Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity. * Knowledge of keyboard with high accuracy and Microsoft Office products (Excel, Word, Outlook) * Demonstrates communication, organizational and interpersonal skills. * Ability to work well within a team environment by offering and accepting honest and constructive feedback, supporting team goals, encouraging fellow team members. * Ability to be highly motivated, work independently, make decisions, and work in a fast-paced stressful environment. * Attentiveness to detail. * Organizational Competencies: Appearance, Attitude, Courtesy, Concern, Communication, Teamwork, Safety. * Functional Competencies: Customer Service Orientation, Access Operations, Quality & Compliance Management, Physician & Patient Relations, Documentation & Reporting, Employee Engagement * Personal Attributes: Customer Focus, Adaptability and Flexibility, Ability to understand and follow directions, Communication, Professionalism, Enthusiasm, Positivity, Integrity/ethical standards, Results-oriented, Organizational skills with strong attention to detail. Level of Physical Demands: * Ability to sit for extended periods up to 10 hours * Work every other Weekend, evenings, and holidays as assigned * Reliable Transportation required * Ability to adjust work hours to meet business demands as required Equal Opportunity Employer/Veterans/Disabled $17.26/hr - $20.71/hr The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
$17.3-20.7 hourly 40d ago
Maintenance Service Operator (18028)
Metallus
Directory Assistance Operator Job In Canton, OH
Joining the Metallus, formerly known as TimkenSteel, team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets. General Labor/Maintenance Service Operator This position will be assigned to one of our three Steel facilities in Stark County, Ohio (Gambrinus, Harrison or Faircrest Steel plants). Employees in this position are responsible for performing a variety of general labor and routine duties including, but not limited to, operating radio and cab cranes along with ability to drive mobile equipment from plant to plant, loading and unloading material, cleaning and janitorial duties, shoveling and cleaning scale / sludge from equipment, cutting scrap, and assisting operating personnel in the performance of their duties. Employees in this position may be required to use the following equipment: transporter, burning equipment, mortar mixer, steam cleaning equipment, jack hammer, power hand tools, power wheelbarrow, scrubbing machine, electric sewer cleaner, scaffolding, post hole digger, stepladder, chains, cables, slings, saws, grinders, etc. This position requires the ability to work a rotational and flexible shift, and may include holidays. Manufacturing work environment may include exposure to extreme hot and cold temperatures. On-the-job training is provided. Minimum Requirements: Qualified candidates will have a high school diploma or GED. Ability to drive/operate mobile equipment/company vehicles including cranes (radio or cab-controlled), pick-up trucks, and/or forklifts. Ability to observe and be aware of issues, actions, or factors in the work environment that may affect personal or company safety. Ability to frequently lift up to 50 lbs; rarely lifts between 50-75 lbs. Ability to perform repetitive motion tasks. Frequent walking, standing, bending and kneeling. Preferred Requirements: Preferred candidates will have a high school diploma or GED and at least 1 years of previous manufacturing or industrial work experience. Preferred candidates will have previous experience in forklift and crane operation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$28k-52k yearly est. 60d+ ago
Substitute Food Service General Operators
Maple Heights City Schools
Directory Assistance Operator Job In Maple Heights, OH
Food Services/Substitute Food Service General Operator Attachment(s): Substitute Food Service General Operators 24-25.pdf
$28k-52k yearly est. 60d+ ago
Environmental Services Operator
Greene County Board of Commissioners
Directory Assistance Operator Job In Xenia, OH
div class="tab-pane active fr-view ck-content" id="details-info" dl dth2Description/h2/dt ddpp style="text-align: justify"ustrong INTERNAL APPLICANTS WILL BE GIVEN FIRST CONSIDERATION PURSUANT TO A COLLECTIVE BARGAINING AGREEMENT/strong/u/pp Under direction of ES Manager, is responsible for maintaining central recycling and yard waste drop-off sites, performing a variety of Environmental Services program tasks to promote a good public image and maintain facility systems in optimal operating condition./ppstrong style="font-weight: bold; color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0"uWORKING HOURS:/u/strong/pp Monday - Friday 10:00 am to 6:30 pm with one day off/pp Saturday 8:00 am to 4:30 pm/p/p/dd dth2Duties/Responsibilities/h2/dt ddppstrong(These duties are illustrative only. Incumbents may perform some or all of these duties or other job-related duties as assigned.)/strong/pp Provides customer service through guidance, instructions and information to customers regarding facility operation, and policies and other programs administered by the Environmental Services Division; assists physically impaired customers, as necessary, to properly process materials. Identifies materials that include but are not limited to solid waste, recycling, yard waste, universal waste, hazardous waste, plus construction and demolition debris. Provides technical assistance to customers to manage materials through various resources. Maintains a professional manner when interacting with both internal and external customers. Complies with workplace health and safety standards: wears required personal protective equipment; promptly report unsafe conditions; complies with all departmental, county, state federal policies/procedures/regulations and laws. /pp Performs and maintains operations at the facility to process recyclables, yard waste, household hazardous waste, universal waste, scrap metal, paint, records, and other materials; operates records management and baling equipment; operates County vehicles; pulls and backs trailers; performs safety checks; performs routine and minor maintenance on equipment used for this operation; monitors and clean vehicles and equipment. /pp Maintains recycling and yard waste drop-off facility in optimal operating conditions; opens, closes and secures the facility; removes and properly disposes of litter, performs landscaping and snow removal. /pp Maintains records and documents all processes; performs miscellaneous duties to assist in maintaining services under all conditions./pp Act as a liaison with other facilities, public and private partners to meet community, operational and logistic needs for the division and department; provide assistance and equipment for community events and festivals. /pp Performs others duties of a similar nature or level as assigned./p/p/dd dth2Minimum Qualifications/h2/dt ddpp High School Diploma or General Equivalency Diploma (G.E.D.); valid Ohio Driver's License./ppstrong style="font-style: normal; text-indent: 0; color: rgba(0, 0, 0, 1)"-Or /strongspan style="font-style: normal; text-indent: 0; color: rgba(0, 0, 0, 1)"equivalent of Minimum Class Qualifications For Employment noted above may be substituted for education and/or experience required. Education and Experience may not be substituted for mandated licensure/certification./span /ppstrongu CERTIFICATION REQUIREMENTS/u/strong: /pp Forklift certification*/ppstrong*Must attend first available class offered by Greene County after hire. /strong/p/p/dd dth2Supplemental Information/h2/dt ddppustrong EQUIPMENT USED:/strong/u/pp Forklift, skid steer, grounds keeping equipment, snow removal equipment, Division pick-up truck, various small hand tools, various other solid waste management/recycling equipment, balers, and safety equipment./ppstrongu PHYSICAL REQUIREMENTS:/u/strong/pp Climbing, Balancing, Stooping, Kneeling, Crouching, Crawling, Reaching, Standing, Walking, Pushing, Pulling, Lifting, Fingering, Grasping, Talking, Hearing, Repetitive Motions./ppstrongu VISUAL ACUITY/u/strong:/pp The worker is required to have visual acuity to operate motor vehicles or heavy equipment. The worker is also required to have visual acuity to determine the accuracy, neatness, thoroughness of work assigned (i.e., custodial, food services, general labor, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.)./ppstrongu WORKING CONDITIONS/u/strong: /pp The worker is subject to outside environmental conditions, extreme cold, extreme heat, noise, vibration, hazards, atmospheric conditions, oils; required to function around prisoners or mental patients; and may be exposed to infectious diseases./ppstrongu HEAVY WORK:/u/strong /pExerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects./p/dd /dl /div
$25k-44k yearly est. 23d ago
Job Opportunities: US Zanesville: Service Operator I - Frac/Acid-196441 (196441)
Jobs at Halliburton
Directory Assistance Operator Job In Zanesville, OH
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job Duties and Qualifications Under direct supervision, performs equipment rig up and rig down on location and prepares equipment for performing a job. Ensures customer satisfaction with work performed. Responsible for safe operations of service equipment, including but not limited to: DME, high pressure pumps, and/or blenders during the delivery of services in accordance with the customer's job design and KPIs. Performs necessary calculations at the well site as needed. Performs data collection and data distribution on jobs as needed. Coordinates the clean up, repair, and preparation of equipment for the next job. Utilizes competency processes to enhance skills development and job performance. Must be knowledgeable of HMS and HSE standards. Promotes and contributes to safety awareness and environmental consciousness. Promotes and takes an active part in quality and continuous improvement processes. Consequences of error are easily measured and can be confined. Qualifications: Requires completion of a high school diploma or equivalent. Must have Class A CDL licensure Must have a satisfactory driver record with no DWI/DUI convictions in the past three years or any current DWI/DUI charges Completion of Operator Assistant II - Frac/Acid competencies, or similar level of competence from previous industry experience. World Class Benefits Medical, dental, vision, coverage in additional to life and disability insurance plans Paid Vacation Days, Paid Holidays and the ability to purchase additional days off Retirement and Savings (401K) Plan with matching contribution Family Care program including paid time off to care for sick or injured immediate family members, adoption reimbursement, paternal and maternal leave for baby bonding and more. Employee Job Referral Bonus Program Employee Stock Purchase Program Educational Assistance Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Location 4999 East Pointe Drive, Zanesville, Ohio, 43701, United States Job Details Requisition Number: 196441 Experience Level: Experienced Hire Job Family: Operations Product Service Line: Production Enhancement Full Time / Part Time: Full-time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience. Sign-on bonus mayeb be subject to certain conditions and approvals by area leadership.
$27k-49k yearly est. 40d ago
Service/Sales Co-Op
Gerber Life Insurance In Fremont, Michigan 4.0
Directory Assistance Operator Job In Cincinnati, OH
The sales internship provides a hands-on experience with various assignments within the Enterprise Engagement Center (EEC), including internal sales, data, research, and technology. Responsibilities include working in our CRM, campaign tracking, technology testing, and working with our sales team on lead generation. In addition, the intern will receive training in sales, product development, and other areas of the EEC. Finally, as a part of Western & Southern Financial Group, the intern will participate in virtual and on-campus internship activities, which will help them develop their skills and network across the enterprise. Responsibilities What you will do: Lead or participate in various projects or initiatives, working with EEC tools to help enhance the sales experience for both sales associates and external clients. Campaign/event tracking: work in EEC's CRM and Excel to track post activity and promptly report impact to sales management. Project SME: work closely with the EEC leadership team to help plan, test, implement, and measure the success of department projects. Job Shadow EEC associates in each department (Sales, Service, SOS, and Operations). Obtain EEC Sales product training through eTalent and side-by-side observations. Master client account profiling and positioning products and services for tailored leads. Become proficient with various presentation styles to educate future new hires and interns of the EEC department. Assist with the implementation of effective processes and procedures for completing and improving work. Actively participate in department meetings, activities, and initiatives. Enroll and complete Integrity Selling, Art of The Interview, Personal Branding, and other valuable career add-ons. Perform other duties as assigned by management Qualifications Stated preference for a career in sales. Strong organizational and problem-solving skills. Excellent verbal and written communication skills. Good time management and organizational skills. Ability to work in a team setting, multitask, and manage priorities. Be able to work independently and be a self-starter. Candidate must have completed their sophomore year of college. Work Setting: Office. Educational Requirements: College - Rising Junior or Rising Senior. Computer Skills and Knowledge of Hardware & Software Required: Computer skills in MS Word & MS Excel. Certifications & Licenses (i.e., Series 6 & 63, CPA, etc.): None required. Position Demands: Participate in multiple projects at one time and manage multiple deadlines. We can recommend jobs specifically for you! Click here to get started.
$28k-38k yearly est. 23d ago

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Job Opportunities: US Zanesville: Service Operator I - Frac/Acid-196441 (196441)

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