Principal Agency Owner
Director Job In Grand Rapids, MI
We are rapidly growing operations in West Michigan and offering a lucrative pathway into one of the most profitable industries in the U.S. You can realistically earn $100k+ of revenue in your first year.
Best part is that you do NOT need any insurance experience. We will provide the tools, training, resources, and environment required to become a highly successful Agency Owner.
You will be given $50,000 of start-up funds and a $10,000 Business Accelerator Fund to expedite the growth of your book of business. We will provide you with full infrastructure to start including a professional office space and a Customer Service Representative on-site for the first years in business with the opportunity to extend.
You will join a team of business owners representing a Michigan-owned and operated company with a business model that maximizes cash flow and residual income opportunities while providing the financial support to grow rapidly. You will become a trusted advisor in your community, inspiring the dreams of your clients by helping them protect what matters most. You will be in business for yourself, but not by yourself with business and peer coaching from successful agents and managing partners. Our New Agent Development program is designed to provide you the freedom to earn while you learn and develop into your career. We have seen people from all backgrounds do very well in this industry and a large portion of that is due to the training and assistance we provide. You are in control of all the aspects of the business, you work your own hours and all with our help and guidance.
Build your dream or someone will hire to you to build theirs. We help you build YOUR BUSINESS and turn your dreams into reality. Don't just settle for a career. Build a legacy.
Average Commission Levels:
0-3 Years - $111,324
4-6 Years - $267,986
7-9 Years - $310,5519
10+ Years - $383,498
The benefits of being a Farm Bureau Agency Owner:
Marketing expense reimbursement, $50,000 Start Up Fund, $10,000 Business Accelerator Fun, and an enhanced commission structure for the first 5 years on top of our standard commission rates
Extensive training, mentoring and support from our regional team
Great commission structure with residual income, bonuses, luxury trips, and awards
Residual Income - every time you write a policy you get paid commission on that policy, and every time it renews (6 months or a year) you get paid AGAIN and AGAIN
Market at your discretion. No requirements for prospecting
Flexible hours, ultimate control of your time
Group health, vision and dental benefit plans available
Business Ownership perks including owning your own business, creating your own hours, tax write offs, flexibility, etc.
Complete book of business ownership with ability to sell on the open market for an average of 1.5 times its value
Continual Professional Development in Sales, Product, Marketing and Customer Service
Build a legacy
JOB REQUIREMENTS:
Must be a resident of Michigan
Leadership, Management, and Sales skills
Financial and Analytical skills
Excellent written and verbal communication skills
Ability to develop and maintain relationships with clients and the community
Knowledge of the insurance industry and relevant regulations
Proven track record of success in managing a team and achieving sales targets
Experience in the insurance industry is preferred but not required
You will need to earn a professional insurance license in Life and Health insurance
You will need to earn a professional insurance license in Property & Casualty insurance
Director of Portfolio Management, Real Estate
Director Job In Grand Rapids, MI
Hirewell has been exclusively retained to lead the search for a Director of Portfolio Management, with a well-known retailer. Based in Grand Rapids, this individual will be responsible for managing real estate assets (owned/leased), in-store tenant programs, and facilitate development projects.
Responsibilities include:
Develop and execute comprehensive asset management strategies to maximize the financial performance of the company's real estate portfolio.
Strategic leadership of excess property asset disposition and leasing, in-store leasing program, and portfolio income generation.
In partnership with the Legal Real Estate team, negotiate transaction related documents to include purchase and sale agreements, lease agreements, lease renewals and amendments to ensure compliance with real estate laws and regulations.
Maintain and report out on all owned/undeveloped property in the company's real estate portfolio, providing recommendations on how to best drive revenue growth and make recommendations for development or disposition of company real estate assets.
Establish and maintain strong relationships with landlords, tenants, partners, vendors, and other stakeholders to ensure the successful operation and management of properties.
Provides strategic direction on EV charging projects, outlot coffee kiosk vendors, and other income opportunities based on anticipated new store growth, including development of a project plan to meet established financial performance metrics.
Conduct thorough analysis of market trends, property performance, identify cost savings initiatives and drive portfolio optimization.
Oversee financial reporting, budgeting, forecasting, and variance analysis for the portfolio, ensuring accuracy and adherence to targets.
Manages budgets and contracts for all property management functions associated with corporate facilities.
Prepare and present real estate portfolio performance reports to leadership for program awareness, providing recommendations on ways to increase revenue streams based on market trend analysis.
Qualifications include:
Bachelor's Degree (Master's Degree is a plus).
7-10 years of experience in management of diverse real estate portfolio, including real estate leasing, sales, acquisitions, and property management.
Proven experience in contract negotiations.
Demonstrated project management and real estate portfolio management.
Ability to convey complex information with clarity for understanding from direct reports up through senior leadership.
Demonstrated ability to negotiate and lead/influence client base.
Site Director
Director Job In Zeeland, MI
Korn Ferry has partnered with our client on their search for Site Director
Summary of Role:
To lead the site team to ensure that the product portfolio is manufactured to the required quality, yield, throughput, cost and in sufficient quantity to meet customer demand/business need, without compromise to health, safety and environment performance.
Company Overview:
The Client is the materials innovation partner that helps global manufacturers harness the power of possibility to make the world a better place. Their specialty ingredients and high-performance materials enhance quality of life, support health and wellness, and enable customers to deliver value-added solutions. Key industries served include household products, coatings & adhesives, energy & electronics, healthcare, food & beverages, agriculture, transportation, and paper & packaging. A Responsible Care company, The Client follows the highest regulatory standards across all manufacturing facilities. The company's global integrated supply chain offers the customer product consistency, easy access, supply security and reasonable turnaround on delivery. The Client is committed to operating at the highest levels of manufacturing consistency, quality control and safety.
Role and Responsibilities:
Compliance:
To ensure all businesses undertaken at site are conducted in compliance with all legal and regulatory requirements.
Meets compliance and reporting requirements and ensures completed work adheres to all local, state & federal regulations
To ensure compliance with company Health, Safety and Environmental policies and procedures
To report all Health, Safety and Environmental accidents, incidents, and near misses promptly
Acts in a safe and responsible manner at all times and ensure all personnel at site act in a safe and responsible manner at all times.
Role Specific Responsibilities:
Establishment of a vision for the site and the development of a strategic plan in coordination with business and corporate objectives
Defines and realizes the manufacturing plan short term and long term and tracks performance with relevant KPI's
Manages organization operations by directing and coordinating activities consistent with established goals, objectives, and policies across functional departments such as EHS, Quality, Production, Engineering, Maintenance and Supply Chain.
Creates and fosters a work environment conducive to safe work conditions and high employee morale
Implements programs to ensure attainment of business plan for growth and profit, challenge the status quo and motivate the team to raise the performance of the site to deliver or exceed business results
Full accountability for P&L
Directs and oversees enforcement organization's personal and process safety programs and work safety standards to protect the environment, employees and the company against harm
Risk prevention areas include hazardous materials exposure, accidents, fires, or other unsafe conditions - compliance with RMP and PSM regulatory requirements
Drives a performance driven culture through our The Client Core Values
Leads and directs managers, engineers, professionals, and administrative employees
Conducts performance management of direct reports
Drives profitability through control and leveraging of manufacturing costs, inventory,
cost of goods, procurement initiatives, and vendor relationships, and use of automation
Drives continuous improvement and operational management processes through the implementation of operational excellence principles
Leads the long term and short-term planning, as well as execution of the annual capital plan
Drives improvement with regard to the plant equipment and other mechanical and electrical systems
Leads and drives change processes and coordinates improvement projects / process changes (MOC)
Leads and drives sustainability initiatives
Sets up and maintains relationships with relevant external stakeholders (local authorities, neighbor plants, partners & suppliers, regional networks, etc.), as a point of contact for the Vapi Site.
Acts as liaison with other functional groups and business teams within the wider organizations to represent the plant
Drive and support leadership across all other functions
Problem Solving and Innovation:
Active participation within continuous improvement activities
Participates in problem solving
Takes responsibility and ownership for own learning and development in the spirit of continuous improvement of both self and the business
Assists in the training, mentoring and assessment of other team members
Exercises autonomy and judgement subject to overall direction or guidance
Specific Role Requirements:
Education and Qualifications:
Bachelor's Degree in Engineering, Business, Chemistry
Experience
Proven managerial skills
Minimum of ten (10) years' experience in production or plant management, or engineering, with five (5) years' experience in a site leadership position with full P&L accountability
Experienced in process safety and risk identification & evaluation techniques, experience running an RMP/PSM facility preferred
Experienced in small-scale batch multi-step reaction chemistry preferred
Knowledge, Skills and Abilities:
Demonstrated strong leadership, coaching, communication, and planning skills
Effective interpersonal, verbal/written communication, presentation and report writing skills
Strong analytical skills Knowledge of standard budgeting and cost control techniques and have the ability to learn software packages quickly as required. Candidates with related SAP experience are preferred
Ability to solve practical problems and deal with a variety of changing situations
Ability to oversee large programs like Capital and make necessary evaluations and course changes
Applicable knowledge with working in a Six Sigma/Lean manufacturing approach
Strong time management and prioritization skills
Embodies the The Client Core Values:
credible: keeps their word and honors their commitments, acts with integrity, and holds themselves accountable to their decisions and actions
outcome-oriented: adheres to an unparalleled standard of excellence in
The Clients Core Values:
Credible Keeps their word and honors their commitments, acts with integrity, and holds themselves accountable to their decisions and actions
Outcome-Oriented Adheres to an unparalleled standard of excellence in everything they do, to deliver results with real impact
Driven Passionate about delivering authentic, world-class experiences that engage customers and inspire greatness
Empowered Accountability Empowered to achieve common goals and accountable for delivering performances and results that exceed standards
Safety Leadership Actively protecting others' well-being, ensuring compliance with safe operating procedures, and inspiring others commitment to create and maintain a safe work environment.
The Clients Additional Competencies: (select 3-5 additional)
Adaptability Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g. people, processes, structure or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
Business Savvy Demonstrates a keen understanding of basic business operations and the organizational levers (systems, processes, departments, functions) that drive profitable growth; draws from personal experience to quickly evaluate business plans and processes to identify data or recommendations that need further investigation
Coaching Engaging an individual in developing and committing to an action plan that targets specific behaviors, skills or knowledge needed to ensure performance improvement or prepare for success in new responsibilities.
Collaborating Working cooperatively with others to help a team or work group achieve its goals.
Communication Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively toothers.
Continuous Improvement Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas and implementing solutions.
Customer Focus Ensuring that the (internal or external) customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes and individual activities; crafting and implementing service practices that meet customers' and own organization's needs; promoting and operationalizing customer service as a value.
Decision Making Identifying and understanding problems and opportunities by gathering, analyzing and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences
Innovation Creating novel solutions with measurable value for existing and potential customers (internal or external); experimenting with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions.
Planning & Organizing Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines and leveraging resources.
Technical and Professional Knowledge Having achieved a satisfactory level of technical, functional and / or professional skill or knowledge in position - related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.
Chief Executive Officer (CEO) Advisor
Director Job In Grand Rapids, MI
ExecHQ is an advisory firm comprised of executives with extensive C-Suite (e.g. CEO, COO, CMO, CFO, etc.) experience delivering on-demand and cost-effective solutions for complex business problems faced by Business Owners, CEOs, Boards, Private Equity Firms, Family Offices, Non-Profits and other entities. Our clients range in size from startups to Fortune 1000 companies.
We offer fractional, interim or project-based services to clients that need a higher level of expertise or experience than they currently have or have the ability to retain on a full-time basis. We believe that every company deserves the right executive. We believe that many CEOs and/or business owners can better focus on their core responsibilities and reach maximum effectiveness when they are able to take off some of their multiple hats, delegating these areas of responsibility to trusted business advisors.
Job Summary
Consulting Chief Executive Officer (CEO) to work with the other principals in our firm to provide the best solutions to our clients across the globe. Apply your knowledge and expertise gained from your experience as a full-time CEO or consulting CEO to help business owners and/or CEOs help their organizations as they need. We are looking for CEOs with an entrepreneurial spirit who want to work with a firm who treats their consultants as its #1 priority, and clients a close second.
Responsibilities and Duties
Apply your skills and knowledge as a Chief Executive Officer to assist your clients as needed with leadership, turnarounds, taking them to the next level, Executive coaching, building effective teams, etc.
Employ our training and coaching to expand your business network, build great business relationships, follow-up and help to close leads for new clients that come to your attention.
Able to interact with CEOs/Business owners at a peer level and willing to listen, learn, ask the relevant questions to determine the core issues in an organization.
Assemble a team of individuals from within the client, from our team of C-Suite level consultants and/or from any of our Strategic Alliance Partner Firms as needed to bring the best solutions to your client.
As a principal and consulting CEO within our firm, you will interact with other C-Suite-experienced individuals who have backgrounds as CEOs, CFOs, COOs, CMOs, CHROs, CIOs, CTOs, etc. who also have the same mission to bring about the best solutions for our clients.
Qualifications and Skills
Bachelors degree in business, accounting or related field required. MBA or other relevant Master's degree preferred.
Five or more years experience as a CEO, business owner or equivalent position.
Benefits and Perks
We offer access to our large-group health insurance plan (medical, vision and dental) to those executive advisors located in the continental U.S.A (Hawaii and Alaska residents are not covered).
Various discounts and corporate perks.
Our firm does not have buy-in or startup fees and you can retain 97% of revenues collected from your clients, subject to a minimum annual revenue amount.
Be part of a fast-growing, entrepreneurial team of C-Suite executives who are given the autonomy, tools, training and coaching so you can do what's best for you and your family...and for your clients.
Chief Operating Officer
Director Job In Grand Rapids, MI
Due to the confidentiality of this search, in lieu of an online application, please express interest to the external search firm: Korn Ferry: ***************************************************** The Corewell Health Chief Operating Officer (COO) is responsible for the operating performance of Corewell Health. The COO, in collaboration with the executive leadership team, will develop and lead innovative solutions to transform health care delivery and outcomes to realize the mission and vision. Through driving process improvements and systemness, the COO will lead the care delivery regions with a focus on innovation and operational models designed to improve access, quality, safety, experience, equity and financial performance, while partnering with Priority Health to enhance the Care & Coverage model.
This position reports to the Corewell Health President & Chief Executive Officer and is a member of the Corewell Health Executive Leadership Team. The COO leads a team of teams; thus, the main role of the COO is coordination, influence and connections. This position partners closely with the Chief Clinical Officer and encompasses the following scope:
* Internal Leadership: Approximately 70% of this role is spent internally, leading the organization to achieve the mission, vision and strategic goals, as well as the essential functions of the role.
* Strategic and Operational Leadership: Approximately 50% of the time allocated in this role is on strategic and transformative activities, with the other 50% allocated to operations and systemness.
Key Role Responsibilities - Chief Operating Officer:
Leadership and Partnership
* Works with organizational leaders to create an environment that promotes collective responsibility and accountability, removing silos and building collaboration across Corewell Health to create a sense of systemness of care.
* Partners with the CEO and other executive team members to develop and execute the strategic plan as well as the annual operating plans.
* Fosters and engages in positive relationships with system shared services teams and collaborates to develop solutions that are in the best interest of the entire Corewell Health System.
* Partners with Priority Health to deliver on the value proposition between Care & Coverage.
* Partners with the CFO in ensure operational accountability to the annual operating plan, including capital deployment, dynamic budgeting, and revenue capture.
* Develops and manages relationships with key stakeholders, including board members, physicians, caregivers, team members, vendors, partners and patients.
* Oversees and/or develops key partnerships to enhance the delivery of outcomes across the enterprise, including through formal joint ventures and less formal collaborations.
* Advocates and collaborates with key stakeholders, regulators, and political representatives to improve the regulatory and reimbursement environment of healthcare.
Transformation and Operations:
* Provides strategic and operational leadership to transform and integrate the delivery of care, creating a more consistent experience by enhancing clinical integration and care coordination.
* Identifies opportunities and takes action to reduce costs and improve outcomes by establishing a clinical shared services model.
* Promotes consistent clinical service line development to optimize care outcomes for patients and families.
* Identifies and scales best practices consistently across all care delivery regions.
* Accelerates care delivery transformation by reimagining the care delivery model.
* Ensures Corewell Health care delivery achieves and maintains a competitive position within the health care industry across all key performance indicators: cost, quality, safety, experience, and value.
* Lead and manage the day-to-day operations of the care delivery team, ensuring the highest levels of quality, safety and experience.
* Establish and monitor key performance indicators to measure the success of operations and drive continuous improvement.
Other Responsibilities:
* Communicates a positive vision of the future and rallies the care delivery regions to embrace the hard work of transformation.
* Provides the dynamic leadership necessary to advance a healthy, innovative and inclusive culture that brings joy to work.
* Establishes the best organizational design, structure, people, processes and culture are in place to support the strategy, growth and performance.
* Ensures that the Corewell Health activities and operations are carried out in compliance with standards, regulations, and laws governing healthcare organizations.
Experience and Qualifications - Chief Operating Officer:
Required
* 10 years of relevant experience healthcare administration experience required.
* 7 years of relevant experience Executive leadership experience required.
* Bachelor's degree or equivalent public health, healthcare administration, business administration, or related field Required.
* Exceptional critical thinking and analytical skills.
* Strategic planning abilities and experience.
* Financial management experience.
* Operational excellence experience.
* Strong communication and relationship-building skills.
Preferred
* Master's degree or equivalent MBA or similar management degree preferred.
* Preferred master's degree or equivalent MBA or similar management degree.
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
* Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
* On-demand pay program powered by Payactiv
* Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
* Optional identity theft protection, home and auto insurance, pet insurance
* Traditional and Roth retirement options with service contribution and match savings
* Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids
Department Name
Executive - System
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8 a.m. to 5 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
Director of Estate Planning Tax Services
Director Job In Grand Rapids, MI
Varnum LLP is seeking an experienced Certified Public Accountant (CPA) specializing in Estate and Gift Tax and Fiduciary Income Tax. As a key member of our estate planning and tax teams, you will play a critical role in providing expert counsel on estate and gift tax matters to our clientele. You will also work closely with our clients in preparing fiduciary income tax returns for trusts and estates. This is a unique opportunity to work in our Grand Rapids or Birmingham office alongside a group of talented professionals and make a meaningful impact in the lives of our clients. Responsibilities:
Collaborate with clients and attorneys to formulate estate and gift tax strategies.
Prepare and review complex estate, gift, and fiduciary income tax returns, ensuring accuracy and compliance with all regulations and guidelines.
Conduct tax research and analysis to identify potential tax-saving opportunities and mitigate potential risks.
Assess and evaluate clients' financial information, including individual and trust income tax returns, financial statements, and various investment portfolios.
Advise clients on the tax implications associated with wealth transfer and succession planning.
Stay up to date on the latest changes and best practices in estate and gift tax laws and regulations.
Provide innovative solutions to clients' tax-related challenges, helping them optimize their financial goals.
Maintain strong relationships with clients, leveraging excellent communication skills to clearly explain complex tax concepts and strategies.
Qualifications:
CPA accreditation is required.
At least 5 years of experience in estate and gift tax planning, preferably in a law firm or CPA firm setting.
In-depth knowledge of estate, gift and fiduciary income tax laws.
706, 709, and 1041 tax preparation experience.
Proficiency in tax research software.
Strong skills and experience with MS Excel.
Strong analytical and problem-solving abilities, with the capability to identify potential tax issues and offer practical solutions.
Excellent attention to detail, ensuring accuracy and compliance with regulatory requirements.
Demonstrated ability to work collaboratively within a team environment, supporting attorneys and colleagues with tax expertise.
Exceptional communication and interpersonal skills, allowing for effective interaction with clients and colleagues.
Vice President of Operations
Director Job In Grand Rapids, MI
The Vice President of Operations is an integral part of a dedicated and highly skilled executive leadership team, responsible for providing outstanding customized service to our Clients. Maintaining a high level of Client satisfaction is critical to the success of this position. The individual in this role is responsible for providing superior leadership and serving as the expert in operational execution and strategies to best serve Client and organizational needs.
Reporting relationship: Chief Executive Officer
DUTIES & RESPONSIBILITIES:
Leadership:
Effectively lead others to ensure a professional and highly competent team.
Provide ongoing feedback; develop, mentor, and motivate direct reports; lead by setting a good example; create an environment oriented to trust, open communication, and cohesive team effort.
Set goals and direction; manage and evaluate performance.
Actively participate in strategic planning, short-term and long-term planning, budget development, and other strategic business functions; execute accordingly to actualize business objectives.
Operations, Planning, and Management:
Serve as operational business partner and subject matter expert to Clients, leadership, and staff.
Liaise with Client divisions on matters related to family office services and support; develop strategies that best meet the needs of Clients, with a focus on enhancing operational effectiveness.
Ensure priorities are executed based on Clients' needs and long-term vision.
Oversee the management of real and personal property, including asset monitoring, lease administration, and ensuring compliance with legal and regulatory requirements.
Provide superior support and oversight of private resort, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs; collaborate with trusted partners.
Provide comprehensive support for the yacht program, serving as a contact for the Clients and Captains to ensure seamless operations and exceptional service.
Actively participate as part of a team to manage significant projects and assets, ensuring a seamless outcome.
Manage the construction process and oversee contractual agreements, ensuring all projects meet regulatory standards, are completed on time, within budget, and adhere to quality specifications.
Provide management of the aircraft program and ensure compliance with regulatory requirements.
Monitor and direct the implementation of operational business plans.
Engender commitment to clear plans; exert influence appropriately; enable and empower execution.
Collaborate with and influence people across the entire organization.
Establish and implement operations-related policies, practices, and standards to ensure effective and consistent support and execution.
Analyze underlying causes, identify opportunities, and implement solutions.
Encourage and enable innovative and creative solutions that achieve desired results; adopt and foster new perspectives and innovations to drive outcomes.
Emphasize and align the key functions of planning, business operations, and process improvement.
Identify opportunities, assess risks, define, and financially justify projects.
Other:
Oversee human resources team, initiatives, and service, driving change through employee maximization.
Oversee information technology team, initiatives, and service, driving change through optimization of technological advancements.
Oversee executive protection intelligence function, ensuring consistent, timely, value-add service.
Oversee building management functions, issues, and projects; liaise with external property management.
Effectively collaborate and communicate with others; demonstrate a desire to be part of a team.
Exercise sound judgment and an appropriate sense of urgency.
Complete other projects and duties as assigned.
REQUIREMENTS:
Bachelor's degree required; graduate degree in a related field highly desirable.
At least 10-15 years of well-rounded and progressively more responsible experience in business and operations.
Exceptional leadership experience and skills required; demonstrated leadership ability, confidence, and executive presence.
Prior family office experience is highly desirable.
Business savvy, having excellent business acumen; practical, analytical, and visionary in approach.
Strong communication, facilitation, negotiation, and listening skills, accompanied by the ability to know how and when to influence, persuade, direct, challenge, and relinquish control.
Strong relationship management skills with a consultative approach and excellent listening skills; ability to build and encourage mutually beneficial relationships at every level.
Proven track record of providing outstanding customer service with a professional, tactful demeanor.
ADDITIONAL REQUIREMENTS:
Occasional travel required, including international (passport required, or ability to obtain after hire).
Must maintain the highest standards of professional conduct, ethics, and integrity in all operations.
Uncompromised commitment to the highest level of confidentiality and sensitivity to privacy in all aspects of job responsibilities must be exercised at all times.
Director of Dental Operations
Director Job In Kalamazoo, MI
The Director of Dental Operations is responsible for the overall dental operations of Family Health Center locations, including supervision of all non-clinical dental staff and all departments, along with the daily administrative operations of the Dental Department. In addition, this role is responsible for supervising all dental and operations support staff assigned to all dental clinic locations. Clinical support and provider staff will have a matrix reporting responsibility to the Chief Operating Officer. The director of Dental Operations will serve as the primary communication link between on-site managers and other departments throughout the organization, along with maintaining responsibility for creating and achieving business practices and organizational goals. This includes but is not limited to, the short and long-term management of individuals and departments located within all dental clinic sites (e.g., Alcott/Burdick clinics (present clinic sites), Patient Registration, Mobile Dental Unit, Sterilization Technicians, Clinical Support, etc.). Assists the Chief Operating Officer, Chief Dental Officer, and Chief Medical Officer with planning for program needs, meeting grant requirements, development, and orientation to the clinical setting. The Director of Dental Operations plays a pivotal role in overseeing the dental operations at Family Health Center locations. This position entails guiding all non-clinical dental staff and departments while also managing the daily administrative tasks of the Dental Department.
The Director is tasked with supervising dental and operational support staff across all clinic locations, fostering a collaborative environment. Although clinical support and provider staff will have primary reporting lines to the Director of Operations, Chief Dental Officer, or Chief Medical Officer based on their respective duties, the Director of Dental Operations will serve as a key communication conduit between on-site managers and various departments throughout the organization.
Furthermore, the Director is committed to establishing and achieving effective business practices and organizational objectives. This includes both the short-term and long-term management of personnel and departments within all dental clinic sites, such as the Alcott and Burdick clinics, Patient Registration, Mobile Dental Unit, Sterilization Technicians, and Clinical Support.
DUTIES AND RESPONSIBILITIES:
Has primary oversight of all dental staff who are not providing direct clinical care to the patient, including the Dental Manager, Clinical Patient Care Coordinator, and all staff with non-clinical duties.
Responsible for overseeing the scheduling of all dental providers, including building and maintaining individual schedules according to the clinic's needs.
Oversees patient issues, including patient discharge, future scheduling, and provider schedule changes.
Develops and submits budget estimates for the Dental Department.
Develops, interprets, and implements cost-effective policies, objectives, and operational procedures for business and dental staff.
Assists with the development of strategic plans and operations/business plans, including marketing strategies, to increase clinic utilization.
Responsible for OSHA training for the entire staff.
OSHA standards for the Dental Department to be updated and maintained.
Responsible for daily, and weekly staffing for dental & dental support teams.
Responsible for payroll approval and performance evaluations for staff.
Serves as an integral member of the team responsible for audits/reviews. Responsible for ensuring compliance with all applicable regulatory standards (PCER, HRSA, OSHA, ADA, etc.).
Ensures that departmental policies are up-to-date and by State/Federal regulations.
Recommends changes in administrative policies to carry out the center's objectives more effectively.
Responsible for continuous updates of policies and procedures. Writes protocols as needed.
Orientation for new management staff at all dental clinic sites and oversight for orientation of all non-clinical site staff assigned to the Dental Director.
Responsible for daily onsite lab operations and CLIA certifications.
Ensures that approved protocols including control testing are followed.
In conjunction with the procurement specialist, maintains up-to-date information on inventory, equipment, equipment maintenance, service contacts, etc.
Responsible for completing all assigned employee evaluations for 30/60/90-day, mid-year, and annual staff evaluations.
Participates in the Quality Assurance Committee and completes monthly reports for the Committee as required.
Plans and executes staff development and education - In services, and CEUs, including developing competency evaluations.
Responsible for monthly staff and provider meetings.
Serves on assigned committees as assigned.
Other duties as assigned.
COMPETENCIES:
Collaborative
Understands and assesses how the Family Health Center provides dental care and dental/health management for patients of all ages. Coordinates Dental Assistant and Clerical Staff functions to ensure smooth flow of operations.
Provides an evaluation tool to assess the patient's oral health status, including a health history review, an oral examination, and radiographs. Working with the Chief Dental Officer, monitors treatment based on accepted dental standards and protocols, including chart audits. Implements Patient Satisfaction Program, which includes collection, analysis of data reporting, and CQI.
Consult with dentists and request referrals when appropriate.
Collaborates with physicians, nurses, dentists, or other staff for comprehensive interdisciplinary management of care or referral. Such collaboration includes initiating dental and healthcare team conferences.
Assumes leadership and patient advocacy roles for coordinating and communicating patient problems and needs to appropriate oral health care team members.
Offers training and educational materials to individuals, families, or groups on oral health preservation, promotion, and maintenance.
Participates in the promotion in educational settings for establishing and maintaining good oral health. This includes community outreach with and without the mobile dental unit.
Participates in quality improvement activities, including developing standards of care and protocols.
Solid Character
Balances team and individual responsibilities while assessing own strengths and weaknesses
Exhibits objectivity and openness to others' views
Welcomes feedback, builds positive team spirit, supports all team members
Develop alternative solutions, support, and share expertise with other team members while building positive morale
Demonstrates competency in company policies and treats people with respect and dignity.
Works ethically and with integrity, upholds organizational values
Keeps commitments, shows respect and sensitivity for cultural differences
Educates others on the value of diversity and promotes a positive work environment where all feel free to contribute
Organizational Support
Completes administrative tasks correctly and on time and develops strategies to achieve organizational goals and values
Supports affirmative action and respects diversity, understands the organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions
Prioritizes and plans work activities while understanding the business implications of decisions
Demonstrates accuracy and thoroughness within the approved budget and displays original thinking and creativity
Displays knowledge of market and competition that aligns with strategic goals
Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas
Leadership
Displays passion and optimism while exhibiting confidence in self and others
Inspires respect and trust while motivating others to perform well and influencing the actions and opinions of others
Coordinates projects, develops workable implementation plans, includes staff in planning, decision-making, and process improvement
Communicates and completes changes and progress of projects in coordination with the Chief Dental Officer and Chief Operations Officer on time and budget while managing project team activities to overcome resistance
Makes self-available to staff and provides regular performance feedback
Develops individual team member skills and encourages growth
Regular and prompt attendance at work and leads by example.
Safety and Security
Promotes safety precautions and security measures to ensure the safety of both staff and patients
Adheres to data security guidelines, including appropriate use of EDR/EMR systems and IT resources
TYPICAL WORKING CONDITIONS:
The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Mental Fatigue: Work that produces levels of mental/visual fatigue, typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines.
The noise level in the work environment is usually quiet to moderate. An active dental clinic may produce noise from patients, motors, suction, forced air, etc.
TYPICAL PHYSICAL DEMANDS:
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to walk the facility consistently and ensure they have the pulse of all issues that may occur and are prepared to resolve issues quickly. The position also requires the ability to talk and hear as required. The employee is frequently required to sit working at a desk on a PC. The employee must regularly stand, stoop, bend, sit, reach with hands and arms, or stoop. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations are considered to enable individuals with disabilities to perform the essential functions.
Demonstrated ability to work with and lead a variety of people.
Demonstrated independent decision-making ability and ability to work with customers from a diversity of backgrounds and in challenging situations.
Required to have excellent personal computer skills
Possess diplomatic skills
EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES:
Bachelor's degree required.
Master's degree is strongly preferred.
Five more years of education and dental experience with supervision in oral health care.
Experienced dental office manager, dental assistant, or dental provider, with two to three years in operations.
Ability to read, interpret, and analyze data from various computer systems Requires a skill level that encompasses all aspects of practice management.
Knowledge of computerized systems, including word-processing, spreadsheets, and oral healthcare-based systems (i.e., Dentrix, Dexis, EagleSoft, practice management systems, etc.).
Requires skill in root cause analysis, knowledge of credentialing, dental insurance, specifically experience in winning Medicaid coverage, and chairside experience.
Family Health Center has the right to modify the duties and functions of the job description based on the organization's needs.
Regional Director of Operations
Director Job In Grand Rapids, MI
Grand Rapids, MI
Industry: Healthcare / Health Services - Other
Exp 5-7 yrs
Deg Bachelors
Relo
Bonus
Job Description
We are recruiting for a Regional Director of Operations to cover 5-7 locations in western Michigan.
Must have previous RDO experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
Direct Staffing Inc
Assistant Director, Ford Fieldhouse Operations
Director Job In Grand Rapids, MI
Assistant Director of Ford Fieldhouse Operations manages the daily operations of GRCC's newly constructed Ford Fieldhouse Recreation Center, a hub for academic and recreational activities on campus. This role oversees facility management, including scheduling maintenance coordination, equipment oversight, and event planning, while ensuring a welcoming and functional environment. Additionally, the position develops, supervises, and evaluates intramural sports and fitness and wellness programming, fostering student engagement and community well - being. As a departmental leader, the Assistant Director supports the Director with administrative responsibilities, contributing to GRCC's mission of enhancing student success and promoting a culture of wellness and collaboration.
Requisition ID: 850
Employee Group: Professional, Management and Administration
Schedule: 40 hours/52 weeks
Compensation: $62,506 Annually
Benefits: Full-time
Reports to: Director of the Ford Fieldhouse and Campus Event Services
Posting Opens: 04/07/2025
Posting Closes: 04/21/2025
ESSENTIAL FUNCTIONS
Facility and Event Management
* Ensure a safe, secure, functional, and inclusive environment within the Gerald R. Ford Fieldhouse Recreation Center for students, faculty, staff, and community members.
* Collaborate with departmental colleagues on the daily operations of the Fieldhouse and Recreation Center.
* Oversee facility management, including scheduling maintenance of the indoor turf field, and coordination with the facilities department for repairs and preventative maintenance.
* Track and report facility usage data, including entries, tours, and event participation.
* Manage events in the Recreation Center from preparation and setup to teardown, ensuring adherence to planned formats, compliance with regulations, and participant satisfaction.
* Coordinate with campus service departments to address event needs such as food service, parking, security, HVAC, and technology support.
* Provide onsite customer support for internal and external event planners.
* Supervise assigned staff and collaborate with Fieldhouse coordinators on hiring, training, scheduling, and evaluating personnel.
* Work with other college departments to ensure effective facility management and strategic planning for facility and program expansions.
* Assist director with long - term planning and execution of program priorities.
* Serve as backup for the Director of the Ford Fieldhouse. There may be times this position will be asked to open or close the fieldhouse.
Intramural, Fitness and Wellness Programming
* Lead and administer a comprehensive, diverse intramural and fitness program, enhancing participation and diversifying offerings.
* Plan and implement intramural sports programming, including developing league schedules, registration procedures, and securing necessary equipment, supplies, and personnel.
* Collaborate with the Center for Student Life & Leadership to engage students and promote participation.
* Develop and execute marketing plans for programs and events in partnership with the internal campus marketing team.
* Ensure the safety and welfare of participants, addressing sportsmanship and discipline concerns as needed.
* Cultivate external partnerships with four-year institutions and other organizations to expand wellness opportunities for GRCC students.
* Develop budgets, manage expenditures and monitor revenue streams for programming using appropriate tools.
* Maintain accurate records of participation, finances, and equipment inventory, ensuring timely repair or replacement of recreation equipment.
* Plan special wellness events with internal and external partners to promote campus wide engagement in wellness activities.
* Maintain regular attendance during scheduled hours to ensure customer service and operations consistency.
* Persons in this role are identified as a Campus Security Authority (CSA). CSA's will be trained and responsible for reporting Clery Reportable Crimes to Campus Police as required by the Clery Act.
JOB SPECIFICATIONS
Educational Credentials
* Bachelor's Degree required. Master's Degree preferred, emphasis in event management, event coordination, facility management, or related field.
* Must have or be willing to earn an American Red Cross CPR & AED certification and maintain.
* Must have or be willing to earn an American Red Cross CPR & AED Instructor certification and maintain.
Work Experience
* 2-3 years of facility management experience required.
* Development and oversight of Intramurals or Fitness Programming experience required.
* Scheduling experience is preferred.
* Event planning experience is preferred.
Skills
* Facility & Operations Management
* Leadership & Team Supervision
* Program Development & Student Engagement
* Strategic Planning & Budget Management
* Communication & Collaboration
Physical Demands
* Must be able to lift up to 25 pounds
* Must be capable of sitting and standing for prolonged periods of time
Mental Demands
* Must demonstrate attention to detail, organizational skills, financial accountability, strategic thinking, sound decision-making, and problem-solving ability
* Ability to work under pressure and in an environment with frequent interruptions
* Must use good judgment in handling sensitive, confidential, or difficult situations in a pleasant and professional manner
* Ability to perform routine and unexpected duties with minimal supervision
* Ability to take direction, use discretion, and maintain a high degree of professionalism and responsiveness in daily interactions with a broad range of stakeholders
* Willingness to work as a part of a team and lead projects
Working Conditions
* GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website
* Work is generally performed within an office environment, with standard office equipment
* Must be able to work flexible hours (i.e. evenings and night) including occasional weekends
BENEFITS
* Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
* Time off: Enjoy substantial vacation time.
* Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership
* Continuous Learning: Career development and educational opportunities.
* Retirement Plans: Secure your future with our retirement options, including the state retirement plan or a 401A with a 12% employer contribution.
NEXT STEPS / APPLICATION PROCESS
Please fill out an application at ************************** Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
NONDISCRIMINATION STATEMENT
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
Director of Dental Operations
Director Job In Kalamazoo, MI
The Director of Dental Operations is responsible for the overall dental operations of Family Health Center locations, including supervision of all non-clinical dental staff and all departments, along with the daily administrative operations of the Dental Department. In addition, this role is responsible for supervising all dental and operations support staff assigned to all dental clinic locations. Clinical support and provider staff will have a matrix reporting responsibility to the Chief Operating Officer. The director of Dental Operations will serve as the primary communication link between on-site managers and other departments throughout the organization, along with maintaining responsibility for creating and achieving business practices and organizational goals. This includes but is not limited to, the short and long-term management of individuals and departments located within all dental clinic sites (e.g., Alcott/Burdick clinics (present clinic sites), Patient Registration, Mobile Dental Unit, Sterilization Technicians, Clinical Support, etc.). Assists the Chief Operating Officer, Chief Dental Officer, and Chief Medical Officer with planning for program needs, meeting grant requirements, development, and orientation to the clinical setting. The Director of Dental Operations plays a pivotal role in overseeing the dental operations at Family Health Center locations. This position entails guiding all non-clinical dental staff and departments while also managing the daily administrative tasks of the Dental Department.
The Director is tasked with supervising dental and operational support staff across all clinic locations, fostering a collaborative environment. Although clinical support and provider staff will have primary reporting lines to the Director of Operations, Chief Dental Officer, or Chief Medical Officer based on their respective duties, the Director of Dental Operations will serve as a key communication conduit between on-site managers and various departments throughout the organization.
Furthermore, the Director is committed to establishing and achieving effective business practices and organizational objectives. This includes both the short-term and long-term management of personnel and departments within all dental clinic sites, such as the Alcott and Burdick clinics, Patient Registration, Mobile Dental Unit, Sterilization Technicians, and Clinical Support.
DUTIES AND RESPONSIBILITIES:
Has primary oversight of all dental staff who are not providing direct clinical care to the patient, including the Dental Manager, Clinical Patient Care Coordinator, and all staff with non-clinical duties.
Responsible for overseeing the scheduling of all dental providers, including building and maintaining individual schedules according to the clinic's needs.
Oversees patient issues, including patient discharge, future scheduling, and provider schedule changes.
Develops and submits budget estimates for the Dental Department.
Develops, interprets, and implements cost-effective policies, objectives, and operational procedures for business and dental staff.
Assists with the development of strategic plans and operations/business plans, including marketing strategies, to increase clinic utilization.
Responsible for OSHA training for the entire staff.
OSHA standards for the Dental Department to be updated and maintained.
Responsible for daily, and weekly staffing for dental & dental support teams.
Responsible for payroll approval and performance evaluations for staff.
Serves as an integral member of the team responsible for audits/reviews. Responsible for ensuring compliance with all applicable regulatory standards (PCER, HRSA, OSHA, ADA, etc.).
Ensures that departmental policies are up-to-date and by State/Federal regulations.
Recommends changes in administrative policies to carry out the center's objectives more effectively.
Responsible for continuous updates of policies and procedures. Writes protocols as needed.
Orientation for new management staff at all dental clinic sites and oversight for orientation of all non-clinical site staff assigned to the Dental Director.
Responsible for daily onsite lab operations and CLIA certifications.
Ensures that approved protocols including control testing are followed.
In conjunction with the procurement specialist, maintains up-to-date information on inventory, equipment, equipment maintenance, service contacts, etc.
Responsible for completing all assigned employee evaluations for 30/60/90-day, mid-year, and annual staff evaluations.
Participates in the Quality Assurance Committee and completes monthly reports for the Committee as required.
Plans and executes staff development and education - In services, and CEUs, including developing competency evaluations.
Responsible for monthly staff and provider meetings.
Serves on assigned committees as assigned.
Other duties as assigned.
COMPETENCIES:
Collaborative
Understands and assesses how the Family Health Center provides dental care and dental/health management for patients of all ages. Coordinates Dental Assistant and Clerical Staff functions to ensure smooth flow of operations.
Provides an evaluation tool to assess the patient's oral health status, including a health history review, an oral examination, and radiographs. Working with the Chief Dental Officer, monitors treatment based on accepted dental standards and protocols, including chart audits. Implements Patient Satisfaction Program, which includes collection, analysis of data reporting, and CQI.
Consult with dentists and request referrals when appropriate.
Collaborates with physicians, nurses, dentists, or other staff for comprehensive interdisciplinary management of care or referral. Such collaboration includes initiating dental and healthcare team conferences.
Assumes leadership and patient advocacy roles for coordinating and communicating patient problems and needs to appropriate oral health care team members.
Offers training and educational materials to individuals, families, or groups on oral health preservation, promotion, and maintenance.
Participates in the promotion in educational settings for establishing and maintaining good oral health. This includes community outreach with and without the mobile dental unit.
Participates in quality improvement activities, including developing standards of care and protocols.
Solid Character
Balances team and individual responsibilities while assessing own strengths and weaknesses
Exhibits objectivity and openness to others' views
Welcomes feedback, builds positive team spirit, supports all team members
Develop alternative solutions, support, and share expertise with other team members while building positive morale
Demonstrates competency in company policies and treats people with respect and dignity.
Works ethically and with integrity, upholds organizational values
Keeps commitments, shows respect and sensitivity for cultural differences
Educates others on the value of diversity and promotes a positive work environment where all feel free to contribute
Organizational Support
Completes administrative tasks correctly and on time and develops strategies to achieve organizational goals and values
Supports affirmative action and respects diversity, understands the organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions
Prioritizes and plans work activities while understanding the business implications of decisions
Demonstrates accuracy and thoroughness within the approved budget and displays original thinking and creativity
Displays knowledge of market and competition that aligns with strategic goals
Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas
Leadership
Displays passion and optimism while exhibiting confidence in self and others
Inspires respect and trust while motivating others to perform well and influencing the actions and opinions of others
Coordinates projects, develops workable implementation plans, includes staff in planning, decision-making, and process improvement
Communicates and completes changes and progress of projects in coordination with the Chief Dental Officer and Chief Operations Officer on time and budget while managing project team activities to overcome resistance
Makes self-available to staff and provides regular performance feedback
Develops individual team member skills and encourages growth
Regular and prompt attendance at work and leads by example.
Safety and Security
Promotes safety precautions and security measures to ensure the safety of both staff and patients
Adheres to data security guidelines, including appropriate use of EDR/EMR systems and IT resources
TYPICAL WORKING CONDITIONS:
The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Mental Fatigue: Work that produces levels of mental/visual fatigue, typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines.
The noise level in the work environment is usually quiet to moderate. An active dental clinic may produce noise from patients, motors, suction, forced air, etc.
TYPICAL PHYSICAL DEMANDS:
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to walk the facility consistently and ensure they have the pulse of all issues that may occur and are prepared to resolve issues quickly. The position also requires the ability to talk and hear as required. The employee is frequently required to sit working at a desk on a PC. The employee must regularly stand, stoop, bend, sit, reach with hands and arms, or stoop. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations are considered to enable individuals with disabilities to perform the essential functions.
Demonstrated ability to work with and lead a variety of people.
Demonstrated independent decision-making ability and ability to work with customers from a diversity of backgrounds and in challenging situations.
Required to have excellent personal computer skills
Possess diplomatic skills
EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES:
Bachelor's degree required.
Master's degree is strongly preferred.
Five more years of education and dental experience with supervision in oral health care.
Experienced dental office manager, dental assistant, or dental provider, with two to three years in operations.
Ability to read, interpret, and analyze data from various computer systems Requires a skill level that encompasses all aspects of practice management.
Knowledge of computerized systems, including word-processing, spreadsheets, and oral healthcare-based systems (i.e., Dentrix, Dexis, EagleSoft, practice management systems, etc.).
Requires skill in root cause analysis, knowledge of credentialing, dental insurance, specifically experience in winning Medicaid coverage, and chairside experience.
Family Health Center has the right to modify the duties and functions of the job description based on the organization's needs.
Director of Service - Linen and Uniform Service
Director Job In Grand Rapids, MI
Our client in the linen and uniform service industry is currently seeking a Director of Service (Service Manager) in Grand Rapids, MI.
Willing to relocate? Relocation assistance is available.
We are seeking an experienced Director of Customer Service and Distribution to oversee all aspects of customer service and fleet/route operations across the company. In this role, you will execute the service strategy, build and lead a professional team, and drive customer retention and sales growth. Your focus will be on strengthening relationships with both new and existing customers, managing budgets, optimizing routes and operations, and fostering an environment that attracts and retains top talent.
Duties Include:
Recruit, hire, train, and motivate route representatives and route supervisors.
Facilitate customer retention and drive sales growth within existing accounts.
Oversee fleet and route operations, ensuring compliance with MDOT requirements and maintaining cost efficiency.
Monitor and address customer service issues; investigate, resolve, and follow up on customer inquiries via phone, email, or other correspondence.
Conduct regular site visits to key customer locations and schedule on-site "loyalty visits" to monitor service quality and generate additional sales.
Maintain a system for monitoring customer satisfaction and gather competitive marketplace information on pricing and products.
Coordinate with other departments to resolve customer and operational issues, including participating in collection efforts as needed.
Lead and develop a team of service professionals by reviewing work performance, providing training, and managing disciplinary actions when necessary.
Manage new account installations and oversee regular inventory management, including special delivery adjustments.
Ensure customer contracts are up-to-date and proactively work on renewals prior to contract expiration.
Optimize routing changes and manage fleet operations to keep transportation costs within budget.
Own key performance metrics such as customer retention, percentage of accounts under contract, and inside sales growth.
Requirements:
5+ years of route supervision and management experience, with a strong background in account management and customer retention programs.
Experience in the linen and/or uniform service industry is required; previous experience as a Service Manager in the laundry industry is ideal.
Demonstrated sense of urgency with the ability to troubleshoot and solve problems swiftly and proactively.
Commitment to the highest standards of quality and safety.
A hands-on, can-do attitude with a willingness to roll up your sleeves and run a route when necessary.
Bachelor's degree preferred.
Benefits:
Why join this company?
Competitive base salary: $100-130k annually, negotiable based on experience.
Incentive bonus plan.
Relocation assistance available for qualified candidates.
Comprehensive benefits package including Health, Dental, and Optical Insurance.
401(k) with a generous 5% company match.
Paid time off, including vacation, sick time, and paid holidays.
Opportunities for career growth and advancement within a profitable, expanding, family-owned company where your voice is heard.
Apply today! A recruiter will contact all qualified candidates.
Area Facilities Director
Director Job In Kalamazoo, MI
LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio and Michigan. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.
POSITION SUMMARY
The Area Facilities Director coordinates support functions essential to community building operations. This position is responsible for increasing the effectiveness and progress of the community Maintenance teams. This position will cover a multi-state portfolio, and frequent travel is a must. Duties and travel to be assigned by operational leadership and or the Divisional Director of Facilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
Training & Management: Train onsite facilities leaders to manage resident work orders and maintain community standards.
Project Management: Oversee capital projects, including gathering bids and vendor coordination, ensuring completion to specifications.
Maintenance: Conduct daily repairs and maintenance across multiple communities in the assigned region.
Housekeeping Management: Supervise housekeeping tasks, ensuring cleanliness, floor maintenance, pest control, and proper chemical storage.
Mentoring: Train facilities leaders on the TELS system and preventive maintenance, ensuring proper work order management.
Safety Compliance: Ensure monthly fire drills are conducted and properly documented; audit the community for life safety issues.
Facility Audits: Review community maintenance for first impressions and overall upkeep.
Contract Assistance: Support management of maintenance contracts and systems related to electrical, fire panels, and emergency preparedness.
QUALIFICATIONS
Experience: 3-5 years in facility operations management; senior living experience preferred. HVAC training or experience is also required.
Technical Knowledge: Familiarity with repair techniques, plumbing, electrical systems, and emergency response systems.
Communication Skills: Ability to write reports, read technical documents, and effectively communicate with groups.
Cognitive Skills: Proactive problem-solving and sound judgment; ability to work under pressure and meet deadlines.
Competencies: Strong knowledge of construction practices, excellent negotiation skills, ability to coordinate multiple projects, and maintain vendor relationships. Must be detail-oriented, results-driven, and supportive of a team environment.
PHYSICAL REQUIREMENTS
Physical demands for the job:
Team Members must be able to travel about 75% of the time and perform tasks related to travel.
Regular activities include talking, hearing, sitting, using hands for various tasks, and reaching.
Occasional requirements include standing, walking, and lifting/moving up to 25 pounds.
Specific vision abilities needed include close vision, depth perception, and the ability to adjust focus.
Reasonable accommodations can be made for individuals with disabilities.
Benefits:
In addition to a rewarding career and competitive salary, LakeHouse offers a comprehensive benefits package.
Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
EOE D/V
JOB CODE: 1003235
Director of Warehouse Operations-East
Director Job In Coopersville, MI
fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nourish consumers.
With nearly $3B in annual retail sales, fairlife's portfolio of delicious, lactose-free, real dairy products includes: fairlife ultra-filtered milk; Core Power High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife nutrition plan™, a nutrition shake to support the journey to better health.
A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation.
To learn more about fairlife and its complete line of products, please visit fairlife.com.
job purpose:
The Director of Warehouse Operations - East will have direct responsibility for all East orbit warehouses in fairlife's Supply Chain system to include storage, receiving, loading, and shipping of all raw materials and finished product. In addition, this role will be responsible for coordination and oversight of all East orbit 3PL facilities from a warehouse and inventory standpoint. Ensure optimized storage and utilization of WMS within each warehouse and review short term vs long term needs. Facilitate the management of finished goods inventory levels and partner with Customer Service Planners towards monitoring inventory levels within the network. Ensure compliance with established procedures and maintain effective internal controls over the physical product flow and accounting of inventory, to include receiving, shipping, and all other areas (internal and third party). Support for and execution of the Logistics Operational Excellence framework and associated projects.
responsibilities:
Maintain warehousing and distribution operations by initiating, coordinating, and enforcing programs, operational practices, and personnel policies and procedures for all locations in East zone, and partner with West zone Director on a regular basis to ensure consistency and standardization across the network
Ensure compliance with federal, state, and local warehousing, material handling, and shipping requirements. Review adherence to requirements and advise on needed actions
Safeguard all warehouse operations and contents by establishing and monitoring security and safety procedures and protocols in the respective region
Facilitate and control inventory levels by ensuring warehouse managers and inventory teams conduct physical counts; reconcile with data storage systems and WMS
Ensure maintenance and physical conditions of all warehouses in West through planning and implementing optimized layouts; inspection of equipment; and work order repair and requisitions
Achieve financial objectives for all East zone Warehouse budgets; capital requirements; to include warehouse expansions and racking
Responsible for third-party warehouse management and associated shuttle services for all East zone warehouses and 3PLs
Responsible for oversight of inventory team and the development and enforcement of inventory control policies within all warehouses in respective region
Review space and capacity of warehouses and compare to current requirements and future needs to ensure short term and long-term cost-effective space and allocation
Ensure compliance and enforcement of all safety policies, work routines and discipline, training, forklift certification, and replacement, hiring, mentoring, and coaching of engaged warehouse employees
Responsible to make sure the right product and the correct quantity is being loaded onto the right trucks at the right time
Enforce FIFO and/or FEFO requirements within all warehouses and 3PLs
Be Audit Ready: Ensure critical controls and management systems are always in compliance
Be an active part of the emergency response team as prescribed by the company Safety Program
Responsible for continuing to build the continuous improvement culture of the warehouse east orbit, including facilitation of kaizen and other events to identify opportunities and then following up on the execution of those opportunities
Improve the maturity of the data, analytics and reporting of the warehouse west team through enhancement of the overall reporting dashboards and KPI definitions for warehouse operations the plants and 3PL locations
Perform other duties as assigned
skills/qualifications required:
Associate Director Technical Services, Beef Genetics
Director Job In Kalamazoo, MI
Role Description:
The Precision Animal Health (PAH) technical services team serves as the interface between beef and dairy genetics R&D, Genetic Evaluation, Marketing, Operations (mostly results reporting), as well as global Sales and strategic commercial and seedstock customers. The successful candidate will have a broad understanding of cattle production, a deep expertise in beef cattle genetic evaluation, as well as an understanding of the principles of selection, breeding and genetic improvement, while supporting a diverse range of internal and external stakeholders. The beef technical service team supports a fast-paced working environment and rapidly evolving technologies and markets, while supporting global business units.
The beef genetics technical service team helps lead the global strategy for product innovation and life-cycle management, while pioneering innovative approaches that collectively define the Precision Animal Health value propositions. These pillars guide strategies across R&D, Sales, Marketing, and Operations.
The cattle genetics technical services team leads genetic educational efforts across Zoetis and the external global marketplace - influencing technology adoption by customers while supporting strategic sales and marketing conversations and pioneering novel technology applications to solve emerging customer needs. The genetics technical services team supports the innovation, definition, translation, communication, and defense of precision animal health genetic technologies.
Responsibilities of this position span the breadth of genomic products and predictive analytics solutions the technical team supports. Directing strategic solutions with internal and external stakeholders, leading research outcome technical review and application; sales and marketing materials, thought leadership; and data analysis to deliver predictive customer solutions.
Responsibilities:
Strategic Leadership and Vision : Genetics technical services helps guide the vision for value return to customers, through data analysis, innovation, strategy, customer experience and product teams. Additionally, technical service impacts production systems as a thought leaders, globally.
Support and help shape the global strategy and innovation pipeline for beef genetics within precision animal health.
Drive global adoption of genomic technologies and predictive solutions.
Consult with global key opinion leaders to direct Zoetis Precision Animal Health innovation and strategy.
Provide critical thought leadership and technical support for emerging opportunities to incorporate genetic improvement into sustainability metrics.
Drive technical elements of new product implementation and product revisions in global markets and in collaboration with strategic commercial partners.
Direct the development, quantification and reporting of genomic sustainability metrics.
Develop technical and applied educational materials for global audiences.
Author and contribute to the formal review of beef genetics technical, educational and marketing materials.
Deliver thought leadership and training presentations to Zoetis colleagues, commercial partners, KOL's, and global beef industry audiences.
Commercial Impact : Technical services is responsible for monitoring and sometimes helping with troubleshooting weekly and monthly proprietary genetic evaluations, developing value propositions and supporting evidence to drive mainstream adoption of precision animal health technology. Technical service colleagues are also the expert support to large, complex customers/strategic accounts, differentiating Zoetis' expertise.
Consultative selling and support for strategic customers to drive global adoption of precision animal health solutions.
Opportunistically, design, organize and execute studies to authenticate and report the efficacy of trait and economic index predictions - as well as associated value propositions for genetics customers.
Support design and life cycle evolution of precision animal health genetic product profiles.
Develop decision support tools and innovative algorithms to simplify technology adoption by customers.
Support and eventually lead economic and production index development for global markets to help simplify selection, breeding, marketing, and other decisions..
Develop strategies and statistical models for trait definitions, parameter estimation, genetic evaluation, internal and external validations.
Lead execution, management, and evolution of monthly INHERIT Insights reports to communicate genetic benchmarks to customers.
Organizational Leadership and Development : Genetics education across the Zoetis organization is driven by technical services, multiplying colleague expertise and customer interactions across PAH and global commercial teams.
Provide analytical support for leadership, commercial genetic evaluation, sales, marketing, operations, product management, and customer experience teams globally.
Identify and direct beef genetic strategic partners in collaboration with the Zoetis commercial genetic evaluation, R&D, and customer experience teams.
Collaborate with R&D and industry partners to capture phenotypes, design and execute studies for product innovation, evaluation, and efficacy.
Direct marketing and curriculum development for internal and external stakeholders.
Qualifications:
Advanced degree (PhD) in beef cattle breeding and genetics. .
10 years' experience in applied beef genetics technology to seedstock and commercial production systems.
Excellent verbal, written, and presentation communication skills.
Strong time management skills and ability to function effectively in a matrixed work environment.
Ability to manage multiple and complex functions in a dynamic work environment.
Strong analytical skills including use of common genetic / genomic and statistical software packages.
Ability to work in diverse environments and lead cross-functional projects / teams.
Thorough understanding of the use of information, including trait and index predictions, to support genetic improvement strategies in contemporary beef production.
Experience and/or strong willingness to learn economic selection index development and related lifecycle management.
Experience in genetic evaluation systems, beef performance record systems., and herd management software
Experience working with beef seedstock, commercial cow-calf, stocker and feedlot producers and stakeholder organizations.
Experience in commercial application of precision animal health technologies and adoption preferred. [?]
Ability to travel (
The following base pay range reflects the anticipated base pay for this position if a selected candidate were to
be located in (Colorado). Base pay may vary based on location and other factors.
Base Pay Range: $95,000 - $145,000
The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (California), (NJ Remote), (NY Remote), or (Washington). Base pay may vary based on location and
other factors.
Base Pay Range: $125,000-170,000
[This position is eligible for short-term incentive compensation.] [The position is also eligible for long-term incentive.]
We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and
retirement savings benefits along with paid holidays, vacation and disability insurance.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
Director of Racquets
Director Job In Kalamazoo, MI
Overview Top Reasons to Work With GHG
We are one of the Nation's 101 Best and Brightest Companies to work for
You'll have the opportunity to work with fun and passionate Racquets team
You will grow your skills and experience in an environment fosters growth and development
Responsibilities
Overview
The Director of Racquets is a key leadership position responsible for overseeing all aspects of the racquet sports programs within Kalamazoo Country Club, including tennis & pickleball. This role involves developing and implementing youth & adult programs, managing staff, fostering a positive member experience, and ensuring the overall success of racquets programs.
What You'll Be Doing
Develop, implement, and oversee comprehensive racquets programs, including leagues, tournaments, clinics, lessons and social events.
Create a diverse and engaging schedule of events to accommodate players of various skill levels and interests.
Recruit, train, and manage a team of tennis professionals and support staff.
Build and maintain strong relationships with members, ensuring their needs and expectations are met.
Oversee the maintenance and upkeep of racquet facilities, ensuring they meet safety and quality standards. Collaborate with the facility management team to address any maintenance or improvement needs.
Develop and manage the racquets department budget, ensuring financial goals are met.
Implement strategies to maximize revenue through program fees, lessons, and events.
Conduct regular staff meetings, performance evaluations, and provide ongoing professional development opportunities.
Plan and execute racquet sports events, tournaments, and exhibitions.
Collaborate with marketing to promote events and attract members
Engage with the local community to promote racquet sports and attract new members.
Ensure that all racquet sports activities comply with industry standards, rules, and regulations.
Implement and enforce safety protocols and procedures.
Prepare regular reports on program participation, financial performance, and member feedback.
Analyze data to identify trends and opportunities for improvement.
Qualifications What You Need for this Position
Bachelor's degree in Sports Management, Recreation, or a related field preferred but not required.
4+ years of experience in racquet sports management, coaching, and program development.
Proven experience in a leadership role within the racquet sports industry.
Certification from relevant professional associations (e.g., USPTA, PTR, US Squash) is preferred.
Strong coaching and teaching skills with the ability to work with players of all levels.
Excellent organizational and communication skills.
Knowledge of industry trends, best practices, and emerging technologies.
Ability to create and maintain a positive and inclusive environment.
What's in it for You
Annual bonus opportunity
Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued
401K with 100% match up to 3% and 50% match up for the next 2%
Medical/Dental/Vision/Disability/Life Insurance
Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
Health and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
10% discount on GHG outlets
(1) shift meal provided per day
Discounted hotel rates at Radisson Hotel Group branded properties worldwide
Monthly cell phone stipends
Annual leadership classes and trainings
Parental Leave Program
Flexible work schedule
Regional Director of Operations
Director Job In Grand Rapids, MI
Grand Rapids, MI Industry: Healthcare / Health Services - Other Exp 5-7 yrs Deg Bachelors Relo Bonus Job Description We are recruiting for a Regional Director of Operations to cover 5-7 locations in western Michigan. Must have previous RDO experience Additional Information
All your information will be kept confidential according to EEO guidelines.
Direct Staffing Inc
Director of Dental Operations
Director Job In Kalamazoo, MI
The Director of Dental Operations is responsible for the overall dental operations of Family Health Center locations, including supervision of all non-clinical dental staff and all departments, along with the daily administrative operations of the Dental Department. In addition, this role is responsible for supervising all dental and operations support staff assigned to all dental clinic locations. Clinical support and provider staff will have a matrix reporting responsibility to the Chief Operating Officer. The director of Dental Operations will serve as the primary communication link between on-site managers and other departments throughout the organization, along with maintaining responsibility for creating and achieving business practices and organizational goals. This includes but is not limited to, the short and long-term management of individuals and departments located within all dental clinic sites (e.g., Alcott/Burdick clinics (present clinic sites), Patient Registration, Mobile Dental Unit, Sterilization Technicians, Clinical Support, etc.). Assists the Chief Operating Officer, Chief Dental Officer, and Chief Medical Officer with planning for program needs, meeting grant requirements, development, and orientation to the clinical setting. The Director of Dental Operations plays a pivotal role in overseeing the dental operations at Family Health Center locations. This position entails guiding all non-clinical dental staff and departments while also managing the daily administrative tasks of the Dental Department.
The Director is tasked with supervising dental and operational support staff across all clinic locations, fostering a collaborative environment. Although clinical support and provider staff will have primary reporting lines to the Director of Operations, Chief Dental Officer, or Chief Medical Officer based on their respective duties, the Director of Dental Operations will serve as a key communication conduit between on-site managers and various departments throughout the organization.
Furthermore, the Director is committed to establishing and achieving effective business practices and organizational objectives. This includes both the short-term and long-term management of personnel and departments within all dental clinic sites, such as the Alcott and Burdick clinics, Patient Registration, Mobile Dental Unit, Sterilization Technicians, and Clinical Support.
DUTIES AND RESPONSIBILITIES:
Has primary oversight of all dental staff who are not providing direct clinical care to the patient, including the Dental Manager, Clinical Patient Care Coordinator, and all staff with non-clinical duties.
Responsible for overseeing the scheduling of all dental providers, including building and maintaining individual schedules according to the clinic's needs.
Oversees patient issues, including patient discharge, future scheduling, and provider schedule changes.
Develops and submits budget estimates for the Dental Department.
Develops, interprets, and implements cost-effective policies, objectives, and operational procedures for business and dental staff.
Assists with the development of strategic plans and operations/business plans, including marketing strategies, to increase clinic utilization.
Responsible for OSHA training for the entire staff.
OSHA standards for the Dental Department to be updated and maintained.
Responsible for daily, and weekly staffing for dental & dental support teams.
Responsible for payroll approval and performance evaluations for staff.
Serves as an integral member of the team responsible for audits/reviews. Responsible for ensuring compliance with all applicable regulatory standards (PCER, HRSA, OSHA, ADA, etc.).
Ensures that departmental policies are up-to-date and by State/Federal regulations.
Recommends changes in administrative policies to carry out the center's objectives more effectively.
Responsible for continuous updates of policies and procedures. Writes protocols as needed.
Orientation for new management staff at all dental clinic sites and oversight for orientation of all non-clinical site staff assigned to the Dental Director.
Responsible for daily onsite lab operations and CLIA certifications.
Ensures that approved protocols including control testing are followed.
In conjunction with the procurement specialist, maintains up-to-date information on inventory, equipment, equipment maintenance, service contacts, etc.
Responsible for completing all assigned employee evaluations for 30/60/90-day, mid-year, and annual staff evaluations.
Participates in the Quality Assurance Committee and completes monthly reports for the Committee as required.
Plans and executes staff development and education - In services, and CEUs, including developing competency evaluations.
Responsible for monthly staff and provider meetings.
Serves on assigned committees as assigned.
Other duties as assigned.
COMPETENCIES:
Collaborative
Understands and assesses how the Family Health Center provides dental care and dental/health management for patients of all ages. Coordinates Dental Assistant and Clerical Staff functions to ensure smooth flow of operations.
Provides an evaluation tool to assess the patient's oral health status, including a health history review, an oral examination, and radiographs. Working with the Chief Dental Officer, monitors treatment based on accepted dental standards and protocols, including chart audits. Implements Patient Satisfaction Program, which includes collection, analysis of data reporting, and CQI.
Consult with dentists and request referrals when appropriate.
Collaborates with physicians, nurses, dentists, or other staff for comprehensive interdisciplinary management of care or referral. Such collaboration includes initiating dental and healthcare team conferences.
Assumes leadership and patient advocacy roles for coordinating and communicating patient problems and needs to appropriate oral health care team members.
Offers training and educational materials to individuals, families, or groups on oral health preservation, promotion, and maintenance.
Participates in the promotion in educational settings for establishing and maintaining good oral health. This includes community outreach with and without the mobile dental unit.
Participates in quality improvement activities, including developing standards of care and protocols.
Solid Character
Balances team and individual responsibilities while assessing own strengths and weaknesses
Exhibits objectivity and openness to others' views
Welcomes feedback, builds positive team spirit, supports all team members
Develop alternative solutions, support, and share expertise with other team members while building positive morale
Demonstrates competency in company policies and treats people with respect and dignity.
Works ethically and with integrity, upholds organizational values
Keeps commitments, shows respect and sensitivity for cultural differences
Educates others on the value of diversity and promotes a positive work environment where all feel free to contribute
Organizational Support
Completes administrative tasks correctly and on time and develops strategies to achieve organizational goals and values
Supports affirmative action and respects diversity, understands the organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions
Prioritizes and plans work activities while understanding the business implications of decisions
Demonstrates accuracy and thoroughness within the approved budget and displays original thinking and creativity
Displays knowledge of market and competition that aligns with strategic goals
Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas
Leadership
Displays passion and optimism while exhibiting confidence in self and others
Inspires respect and trust while motivating others to perform well and influencing the actions and opinions of others
Coordinates projects, develops workable implementation plans, includes staff in planning, decision-making, and process improvement
Communicates and completes changes and progress of projects in coordination with the Chief Dental Officer and Chief Operations Officer on time and budget while managing project team activities to overcome resistance
Makes self-available to staff and provides regular performance feedback
Develops individual team member skills and encourages growth
Regular and prompt attendance at work and leads by example.
Safety and Security
Promotes safety precautions and security measures to ensure the safety of both staff and patients
Adheres to data security guidelines, including appropriate use of EDR/EMR systems and IT resources
TYPICAL WORKING CONDITIONS:
The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Mental Fatigue: Work that produces levels of mental/visual fatigue, typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines.
The noise level in the work environment is usually quiet to moderate. An active dental clinic may produce noise from patients, motors, suction, forced air, etc.
TYPICAL PHYSICAL DEMANDS:
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to walk the facility consistently and ensure they have the pulse of all issues that may occur and are prepared to resolve issues quickly. The position also requires the ability to talk and hear as required. The employee is frequently required to sit working at a desk on a PC. The employee must regularly stand, stoop, bend, sit, reach with hands and arms, or stoop. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, color vision, and
Director Business Operations Clinical Shared Services
Director Job In Grand Rapids, MI
Corewell Health is seeking a Clinical Shared Services Business Operations Director, Imaging Services. The Business Operations Director designs, plans, directs, and implements systems, policies, and processes to support business operations functions within Clinical Shared Services. The Business Operations Director collaborates with corporate and shared services departments to improve clinical and non-clinical processes using quality/process improvement methodologies, advanced analytics, project and business planning, and project management to advance people, cost, value, quality, safety, experience, and strategic system growth initiatives across all areas of responsibility.
Essential Functions
Organizes the business operations structure of assigned responsibilities. Directs and leads services to assure safe, cost effective, quality care delivery in the clinical service area based on regulatory, accrediting, and professional practice standards, and the philosophy, policies and procedures for the assigned Service Line(s).
Oversees the development and monitoring of business data analytics that leaders use to make operational and strategic decisions. Drives data standards for thoroughness, usefulness, and innovation. Data sources include clinical and non-clinical data, and team members must be effective in working with both and merging them as needed.
Ensures department performance achieves established goals for financial performance, patient experience, quality outcomes and physician/team satisfaction. Facilitates quality improvement within clinical service areas targeting key clinical and non-clinical outcomes as well as process improvement opportunities.
Collaborates with the clinical directors and VP, medical directors, medical staff, nursing staff, other departments and/or professional groups to develop, implement, and evaluate programs and services that support patient care delivery, and plan effective utilization of workforce, facilities, and equipment. In collaboration with clinical service line senior leaders, identifies, recommends, develops, and updates service line level strategic long and short-range plans to support longer-term clinical shared services vision.
Collaborates, monitors, and liaises all contracted direct clinical care relationships in collaboration with the senior service line leader.
Assesses service line strengths and weaknesses, identifies, and assesses business opportunities to improve market share and operational efficiency. Develops key performance indicators for new programs and identifies, measures, analyzes and plans implementation of business and growth opportunities.
Organizes, coordinates and integrates policies and procedures with a particular focus on operational excellence, staffing, business operations, management development, and program alignment across all care regions. Leads the operational and quality activities of the department through professional management and technical and support staff.
Plans, prepares, implements, monitors and controls assigned areas' operational and capital budget to ensure sound fiscal management consistent with the goals of clinical shared services. Develops programs and collaborative strategies to enhance growth and revenue for service areas.
Canidate Qualifications
Required
Bachelor's Degree Nursing, Healthcare Administration, Business Administration or related field Required
7 years of relevant experience with a minimum of 5 years in healthcare administrative leadership role leading a major service line in a large multi-facility environment. Required
Preferred
Master's Degree Nursing, Healthcare Administration, Business Administration or related field. Preferred
Imaging Operations experience highly preferred
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Musculoskeletal Center - 230 Michigan St - Grand Rapids
Department Name
Business Operations - Imaging Services - Corporate
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
7 a.m. to 5 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
Assistant Director for State Aid Programs and Compliance
Director Job In Grand Rapids, MI
This position provides leadership and guidance in the interpretation and implementation of State financial aid-related regulations. Working in close collaboration with the Executive Director of Financial Aid, this individual is responsible to ensure GRCC s policies and procedures related to state programs are properly and effectively administered. As such, the individual will ensure that students receive thorough and timely information about State programs. Additionally, the individual will take a lead role in monitoring student eligibility and ensuring accurate awarding. This position is also responsible for the analysis of data and the creation of dashboards and reports for tracking metrics related to financial aid applicants for use by Student Success administrators and Executive Leadership Team members. This individual will work collaboratively with the Executive Director of Financial Aid to ensure State, institutional, and other reporting functions are completed in a compliant, timely, and accurate manner. This position will work directly with external auditors to facilitate annual compliance audits, as well as periodic state and federal program reviews.
Requisition ID: 825
Department: Financial Aid
Employee Group: Professional, Management, and Administration
Schedule: Full-Time, Exempt
Compensation: AP5, $56,256 annually
Benefits: Full Time
Reports to: Executive Director of Financial Aid
Posting Opens: 03/28/2025
Posting Closes: 04/11/2025
ESSENTIAL FUNCTIONS
Lead the administration of State of Michigan financial aid programs of $8 million in financial aid awards annually to nearly 5,000 students.
Ensure that GRCC s policies and processes comply with State of Michigan regulations. Be a liaison between GRCC and the State of Michigan, including with the Treasury and Labor and Economic Opportunity departments, as well as the Office of Sixty by 30.
Develop and administer state aid program training programs for GRCC Financial Aid staff, and other cross campus departments as needed, to ensure accurate information is disseminated to students, staff, and business and community stakeholders.
Develop and ensure that GRCC has regular processes for all State of Michigan reporting requirements, including billing, payment rosters, eligibility checks, reporting adjustments, and other reporting processes. Ensure accuracy of data, prepare, and submit reports in compliance with state requirements.
Ensure that GRCC s data system is set up properly, proactively identify necessary modifications, and work in collaboration with departmental functional analysts, GRCC IT personnel, and consultants to facilitate the compliant administration of State aid programs. Stay abreast of emerging technical functionality and identify ways to continuously improve accuracy and efficiency related to aid delivery.
Advise and assist current and prospective students and their families by phone, in-person, and via email with all aspects of the financial aid application process.
Work in collaboration with the Executive Director of Financial Aid to complete and submit various State reports and Federal reports as needed, including the following: NAITW, Reconnect Wraparound grant report, reports to Mi-SSG, MPDI, and federal, state, and accrediting agency reporting requirements.
Develop and maintain information on GRCC s website regarding State aid programs.
Supervise the Special State Programs Coordinator position.
Analyze data and design various dashboards and reports for tracking student metrics related to state and federal aid program utilization, FAFSA completion, and other metrics.
Evaluate data and recommend changes in outreach and awarding procedures. Provide dashboards and reports and give presentations to Student Success administration and Executive Leadership on an ongoing basis.
In coordination with the Executive Director of Financial Aid, assist with the collection of information and data required for external audits, and federal and state program reviews. Work with auditors and program reviewers to address questions and implement changes if needed.
Work in cooperation with the Associate Director of Financial Aid Student Engagement and Eligibility and other GRCC departments to provide students with information about completing the FAFSA and maintaining eligibility for State aid programs.
Participate in various GRCC events, FAFSA completion events, and other events to provide information and assist students and families with questions related to financial aid. This will involve communicating with various audiences about the available federal and state funding, including students, other GRCC departments, and outside constituents, such as high schools, businesses, and community organizations. Methods of communication and outreach include, but are not limited to GRCC s webpage, email, text messages, social media, small and large group presentations, etc.
Monitor, analyze, and interpret regulatory changes and updates through publications, announcements, and training opportunities from primarily the state government.
Maintain the Financial Aid Office Policy and Procedure Manual and Packaging Philosophy in accordance with state regulatory requirements. Update annually or as required to address regulatory changes.
Perform quarterly internal audits to ensure compliance with state awarding guidelines. Identify areas for improvement, recommend policy and procedural changes, and work with key stakeholders to resolve compliance and service issues in a timely manner.
Act as a liaison, providing financial aid information and training to other GRCC offices including, but not limited to, Admissions, Student Records, Student Financial Services, Counseling and Career Services, Academic Advising, Disability Support Services, Occupational Support Services, Institutional Research, and TRIO.
Attend professional development conferences, seminars, workshops, and webinars to stay abreast of current regulations, trends, and best practices in the student financial aid profession.
Actively support and participate in the integrated Student Success service model.
Other duties as assigned to further the mission of excellence in the delivery of student services.
Conduct workshops and presentations on financial aid to faculty, staff, students, parents, high school counselors, and community agencies. Some evenings and weekends will be required.
Actively participate in college committees representing financial aid as needed.
Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
JOB SPECIFICATIONS
Education Credentials
Bachelor s degree in applicable field of study required
Master s degree preferred.
Work Experience
Extensive knowledge and understanding of federal, state, and institutional policies and procedures related to the processing, awarding, disbursement, recalculation, reporting and general administration of financial aid programs required.
A minimum of three (3) years of financial aid experience in a higher education institution required, five (5) years preferred.
Prior experience with determining student eligibility for, and navigating and interpreting, Michigan Student Aid policies, procedures, and systems required
Skills
Problem solving
Process Improvement
Communication
Interpersonal
Organizational
Technical
Physical Demands
Sitting for extended periods of time.
Some travel required.
Mental Demands
Proficiency in Spanish preferred
Proficiency with MS Office and Google Suite products and student information systems (preferably PeopleSoft Campus Wide Information System)
Working knowledge of government financial aid systems (preferably COD, NSLDS, FA Access, SAIG, and Mi-SSG).
Demonstrated ability in process improvement, presentation skills, training, and written and verbal communication.
A high level of personal and professional integrity and ability to maintain confidentiality.
Exceptional planning and organizational skills and the proven ability to manage multiple, complex projects simultaneously.
Ability to demonstrate process improvement experience and strategic thinking.
Demonstrated team building, and interpersonal skills as well as the, ability to work with and respect diverse populations.
Excellent listening and communication skills, both verbal and written. Must demonstrate a high level of customer service and the ability to communicate effectively with a diverse student, staff, business, and community partner populations.
Demonstrated problem solving skills, and ability to evaluate, analyze, create, and make decisions with critical scenarios.
Ability to handle multiple tasks simultaneously with a high level of accuracy.
Must demonstrate attention to detail, organizational skills, and problem-solving ability
Ability to delegate work appropriately, set clear directions and goals, and manage staffing and office workflow
Ability to communicate effectively with a diverse student, staff, faculty and business partner population. Additionally, must be able to share complex, and sometimes difficult, information with students in a compassionate, respectful manner.
Ability to plan and work independently and as a team member
Must be punctual with a good attendance record and the ability to accommodate a flexible work schedule, which includes evenings and weekends as needed.
Working Conditions
GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
BENEFITS
Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
Time off: Enjoy substantial vacation time.
Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership
Continuous Learning: Career development and educational opportunities.
Retirement Plans: Secure your future with our retirement options, including the state retirement plan or a 401A with a 12% employer contribution.
METHOD OF APPLICATION
GRCC is only accepting online applications for this position at ************************** Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
HIRING PROCESS
GRCC uses an Evidence Based Selection Process, where we make data driven hiring decisions to help mitigate bias throughout the hiring process. As part of this process, candidates will participate in assessments (cognitive and behavioral), reference checks and interviews.
Predictive Index Assessment (behavioral & cognitive) REQUIRED: In order to have your application considered, you must complete the assessments: *********************************************************************************************
NONDISCRIMINATION STATEMENT
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.