Principal Agency Owner
Director Job In Grand Rapids, MI
We are rapidly growing operations in West Michigan and offering a lucrative pathway into one of the most profitable industries in the U.S. You can realistically earn $100k+ of revenue in your first year.
Best part is that you do NOT need any insurance experience. We will provide the tools, training, resources, and environment required to become a highly successful Agency Owner.
You will be given $50,000 of start-up funds and a $10,000 Business Accelerator Fund to expedite the growth of your book of business. We will provide you with full infrastructure to start including a professional office space and a Customer Service Representative on-site for the first years in business with the opportunity to extend.
You will join a team of business owners representing a Michigan-owned and operated company with a business model that maximizes cash flow and residual income opportunities while providing the financial support to grow rapidly. You will become a trusted advisor in your community, inspiring the dreams of your clients by helping them protect what matters most. You will be in business for yourself, but not by yourself with business and peer coaching from successful agents and managing partners. Our New Agent Development program is designed to provide you the freedom to earn while you learn and develop into your career. We have seen people from all backgrounds do very well in this industry and a large portion of that is due to the training and assistance we provide. You are in control of all the aspects of the business, you work your own hours and all with our help and guidance.
Build your dream or someone will hire to you to build theirs. We help you build YOUR BUSINESS and turn your dreams into reality. Don't just settle for a career. Build a legacy.
Average Commission Levels:
0-3 Years - $111,324
4-6 Years - $267,986
7-9 Years - $310,5519
10+ Years - $383,498
The benefits of being a Farm Bureau Agency Owner:
Marketing expense reimbursement, $50,000 Start Up Fund, $10,000 Business Accelerator Fun, and an enhanced commission structure for the first 5 years on top of our standard commission rates
Extensive training, mentoring and support from our regional team
Great commission structure with residual income, bonuses, luxury trips, and awards
Residual Income - every time you write a policy you get paid commission on that policy, and every time it renews (6 months or a year) you get paid AGAIN and AGAIN
Market at your discretion. No requirements for prospecting
Flexible hours, ultimate control of your time
Group health, vision and dental benefit plans available
Business Ownership perks including owning your own business, creating your own hours, tax write offs, flexibility, etc.
Complete book of business ownership with ability to sell on the open market for an average of 1.5 times its value
Continual Professional Development in Sales, Product, Marketing and Customer Service
Build a legacy
JOB REQUIREMENTS:
Must be a resident of Michigan
Leadership, Management, and Sales skills
Financial and Analytical skills
Excellent written and verbal communication skills
Ability to develop and maintain relationships with clients and the community
Knowledge of the insurance industry and relevant regulations
Proven track record of success in managing a team and achieving sales targets
Experience in the insurance industry is preferred but not required
You will need to earn a professional insurance license in Life and Health insurance
You will need to earn a professional insurance license in Property & Casualty insurance
Director of Portfolio Management, Real Estate
Director Job In Grand Rapids, MI
Hirewell has been exclusively retained to lead the search for a Director of Portfolio Management, with a well-known retailer. Based in Grand Rapids, this individual will be responsible for managing real estate assets (owned/leased), in-store tenant programs, and facilitate development projects.
Responsibilities include:
Develop and execute comprehensive asset management strategies to maximize the financial performance of the company's real estate portfolio.
Strategic leadership of excess property asset disposition and leasing, in-store leasing program, and portfolio income generation.
In partnership with the Legal Real Estate team, negotiate transaction related documents to include purchase and sale agreements, lease agreements, lease renewals and amendments to ensure compliance with real estate laws and regulations.
Maintain and report out on all owned/undeveloped property in the company's real estate portfolio, providing recommendations on how to best drive revenue growth and make recommendations for development or disposition of company real estate assets.
Establish and maintain strong relationships with landlords, tenants, partners, vendors, and other stakeholders to ensure the successful operation and management of properties.
Provides strategic direction on EV charging projects, outlot coffee kiosk vendors, and other income opportunities based on anticipated new store growth, including development of a project plan to meet established financial performance metrics.
Conduct thorough analysis of market trends, property performance, identify cost savings initiatives and drive portfolio optimization.
Oversee financial reporting, budgeting, forecasting, and variance analysis for the portfolio, ensuring accuracy and adherence to targets.
Manages budgets and contracts for all property management functions associated with corporate facilities.
Prepare and present real estate portfolio performance reports to leadership for program awareness, providing recommendations on ways to increase revenue streams based on market trend analysis.
Qualifications include:
Bachelor's Degree (Master's Degree is a plus).
7-10 years of experience in management of diverse real estate portfolio, including real estate leasing, sales, acquisitions, and property management.
Proven experience in contract negotiations.
Demonstrated project management and real estate portfolio management.
Ability to convey complex information with clarity for understanding from direct reports up through senior leadership.
Demonstrated ability to negotiate and lead/influence client base.
Site Director
Director Job In Zeeland, MI
Korn Ferry has partnered with our client on their search for Site Director
Summary of Role:
To lead the site team to ensure that the product portfolio is manufactured to the required quality, yield, throughput, cost and in sufficient quantity to meet customer demand/business need, without compromise to health, safety and environment performance.
Company Overview:
The Client is the materials innovation partner that helps global manufacturers harness the power of possibility to make the world a better place. Their specialty ingredients and high-performance materials enhance quality of life, support health and wellness, and enable customers to deliver value-added solutions. Key industries served include household products, coatings & adhesives, energy & electronics, healthcare, food & beverages, agriculture, transportation, and paper & packaging. A Responsible Care company, The Client follows the highest regulatory standards across all manufacturing facilities. The company's global integrated supply chain offers the customer product consistency, easy access, supply security and reasonable turnaround on delivery. The Client is committed to operating at the highest levels of manufacturing consistency, quality control and safety.
Role and Responsibilities:
Compliance:
To ensure all businesses undertaken at site are conducted in compliance with all legal and regulatory requirements.
Meets compliance and reporting requirements and ensures completed work adheres to all local, state & federal regulations
To ensure compliance with company Health, Safety and Environmental policies and procedures
To report all Health, Safety and Environmental accidents, incidents, and near misses promptly
Acts in a safe and responsible manner at all times and ensure all personnel at site act in a safe and responsible manner at all times.
Role Specific Responsibilities:
Establishment of a vision for the site and the development of a strategic plan in coordination with business and corporate objectives
Defines and realizes the manufacturing plan short term and long term and tracks performance with relevant KPI's
Manages organization operations by directing and coordinating activities consistent with established goals, objectives, and policies across functional departments such as EHS, Quality, Production, Engineering, Maintenance and Supply Chain.
Creates and fosters a work environment conducive to safe work conditions and high employee morale
Implements programs to ensure attainment of business plan for growth and profit, challenge the status quo and motivate the team to raise the performance of the site to deliver or exceed business results
Full accountability for P&L
Directs and oversees enforcement organization's personal and process safety programs and work safety standards to protect the environment, employees and the company against harm
Risk prevention areas include hazardous materials exposure, accidents, fires, or other unsafe conditions - compliance with RMP and PSM regulatory requirements
Drives a performance driven culture through our The Client Core Values
Leads and directs managers, engineers, professionals, and administrative employees
Conducts performance management of direct reports
Drives profitability through control and leveraging of manufacturing costs, inventory,
cost of goods, procurement initiatives, and vendor relationships, and use of automation
Drives continuous improvement and operational management processes through the implementation of operational excellence principles
Leads the long term and short-term planning, as well as execution of the annual capital plan
Drives improvement with regard to the plant equipment and other mechanical and electrical systems
Leads and drives change processes and coordinates improvement projects / process changes (MOC)
Leads and drives sustainability initiatives
Sets up and maintains relationships with relevant external stakeholders (local authorities, neighbor plants, partners & suppliers, regional networks, etc.), as a point of contact for the Vapi Site.
Acts as liaison with other functional groups and business teams within the wider organizations to represent the plant
Drive and support leadership across all other functions
Problem Solving and Innovation:
Active participation within continuous improvement activities
Participates in problem solving
Takes responsibility and ownership for own learning and development in the spirit of continuous improvement of both self and the business
Assists in the training, mentoring and assessment of other team members
Exercises autonomy and judgement subject to overall direction or guidance
Specific Role Requirements:
Education and Qualifications:
Bachelor's Degree in Engineering, Business, Chemistry
Experience
Proven managerial skills
Minimum of ten (10) years' experience in production or plant management, or engineering, with five (5) years' experience in a site leadership position with full P&L accountability
Experienced in process safety and risk identification & evaluation techniques, experience running an RMP/PSM facility preferred
Experienced in small-scale batch multi-step reaction chemistry preferred
Knowledge, Skills and Abilities:
Demonstrated strong leadership, coaching, communication, and planning skills
Effective interpersonal, verbal/written communication, presentation and report writing skills
Strong analytical skills Knowledge of standard budgeting and cost control techniques and have the ability to learn software packages quickly as required. Candidates with related SAP experience are preferred
Ability to solve practical problems and deal with a variety of changing situations
Ability to oversee large programs like Capital and make necessary evaluations and course changes
Applicable knowledge with working in a Six Sigma/Lean manufacturing approach
Strong time management and prioritization skills
Embodies the The Client Core Values:
credible: keeps their word and honors their commitments, acts with integrity, and holds themselves accountable to their decisions and actions
outcome-oriented: adheres to an unparalleled standard of excellence in
The Clients Core Values:
Credible Keeps their word and honors their commitments, acts with integrity, and holds themselves accountable to their decisions and actions
Outcome-Oriented Adheres to an unparalleled standard of excellence in everything they do, to deliver results with real impact
Driven Passionate about delivering authentic, world-class experiences that engage customers and inspire greatness
Empowered Accountability Empowered to achieve common goals and accountable for delivering performances and results that exceed standards
Safety Leadership Actively protecting others' well-being, ensuring compliance with safe operating procedures, and inspiring others commitment to create and maintain a safe work environment.
The Clients Additional Competencies: (select 3-5 additional)
Adaptability Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g. people, processes, structure or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
Business Savvy Demonstrates a keen understanding of basic business operations and the organizational levers (systems, processes, departments, functions) that drive profitable growth; draws from personal experience to quickly evaluate business plans and processes to identify data or recommendations that need further investigation
Coaching Engaging an individual in developing and committing to an action plan that targets specific behaviors, skills or knowledge needed to ensure performance improvement or prepare for success in new responsibilities.
Collaborating Working cooperatively with others to help a team or work group achieve its goals.
Communication Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively toothers.
Continuous Improvement Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas and implementing solutions.
Customer Focus Ensuring that the (internal or external) customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes and individual activities; crafting and implementing service practices that meet customers' and own organization's needs; promoting and operationalizing customer service as a value.
Decision Making Identifying and understanding problems and opportunities by gathering, analyzing and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences
Innovation Creating novel solutions with measurable value for existing and potential customers (internal or external); experimenting with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions.
Planning & Organizing Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines and leveraging resources.
Technical and Professional Knowledge Having achieved a satisfactory level of technical, functional and / or professional skill or knowledge in position - related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.
Director of Estate Planning Tax Services
Director Job In Grand Rapids, MI
Varnum LLP is seeking an experienced Certified Public Accountant (CPA) specializing in Estate and Gift Tax and Fiduciary Income Tax. As a key member of our estate planning and tax teams, you will play a critical role in providing expert counsel on estate and gift tax matters to our clientele. You will also work closely with our clients in preparing fiduciary income tax returns for trusts and estates. This is a unique opportunity to work in our Grand Rapids or Birmingham office alongside a group of talented professionals and make a meaningful impact in the lives of our clients. Responsibilities:
Collaborate with clients and attorneys to formulate estate and gift tax strategies.
Prepare and review complex estate, gift, and fiduciary income tax returns, ensuring accuracy and compliance with all regulations and guidelines.
Conduct tax research and analysis to identify potential tax-saving opportunities and mitigate potential risks.
Assess and evaluate clients' financial information, including individual and trust income tax returns, financial statements, and various investment portfolios.
Advise clients on the tax implications associated with wealth transfer and succession planning.
Stay up to date on the latest changes and best practices in estate and gift tax laws and regulations.
Provide innovative solutions to clients' tax-related challenges, helping them optimize their financial goals.
Maintain strong relationships with clients, leveraging excellent communication skills to clearly explain complex tax concepts and strategies.
Qualifications:
CPA accreditation is required.
At least 5 years of experience in estate and gift tax planning, preferably in a law firm or CPA firm setting.
In-depth knowledge of estate, gift and fiduciary income tax laws.
706, 709, and 1041 tax preparation experience.
Proficiency in tax research software.
Strong skills and experience with MS Excel.
Strong analytical and problem-solving abilities, with the capability to identify potential tax issues and offer practical solutions.
Excellent attention to detail, ensuring accuracy and compliance with regulatory requirements.
Demonstrated ability to work collaboratively within a team environment, supporting attorneys and colleagues with tax expertise.
Exceptional communication and interpersonal skills, allowing for effective interaction with clients and colleagues.
Chief Executive Officer (CEO) Advisor
Director Job In Grand Rapids, MI
ExecHQ is an advisory firm comprised of executives with extensive C-Suite (e.g. CEO, COO, CMO, CFO, etc.) experience delivering on-demand and cost-effective solutions for complex business problems faced by Business Owners, CEOs, Boards, Private Equity Firms, Family Offices, Non-Profits and other entities. Our clients range in size from startups to Fortune 1000 companies.
We offer fractional, interim or project-based services to clients that need a higher level of expertise or experience than they currently have or have the ability to retain on a full-time basis. We believe that every company deserves the right executive. We believe that many CEOs and/or business owners can better focus on their core responsibilities and reach maximum effectiveness when they are able to take off some of their multiple hats, delegating these areas of responsibility to trusted business advisors.
Job Summary
Consulting Chief Executive Officer (CEO) to work with the other principals in our firm to provide the best solutions to our clients across the globe. Apply your knowledge and expertise gained from your experience as a full-time CEO or consulting CEO to help business owners and/or CEOs help their organizations as they need. We are looking for CEOs with an entrepreneurial spirit who want to work with a firm who treats their consultants as its #1 priority, and clients a close second.
Responsibilities and Duties
Apply your skills and knowledge as a Chief Executive Officer to assist your clients as needed with leadership, turnarounds, taking them to the next level, Executive coaching, building effective teams, etc.
Employ our training and coaching to expand your business network, build great business relationships, follow-up and help to close leads for new clients that come to your attention.
Able to interact with CEOs/Business owners at a peer level and willing to listen, learn, ask the relevant questions to determine the core issues in an organization.
Assemble a team of individuals from within the client, from our team of C-Suite level consultants and/or from any of our Strategic Alliance Partner Firms as needed to bring the best solutions to your client.
As a principal and consulting CEO within our firm, you will interact with other C-Suite-experienced individuals who have backgrounds as CEOs, CFOs, COOs, CMOs, CHROs, CIOs, CTOs, etc. who also have the same mission to bring about the best solutions for our clients.
Qualifications and Skills
Bachelors degree in business, accounting or related field required. MBA or other relevant Master's degree preferred.
Five or more years experience as a CEO, business owner or equivalent position.
Benefits and Perks
We offer access to our large-group health insurance plan (medical, vision and dental) to those executive advisors located in the continental U.S.A (Hawaii and Alaska residents are not covered).
Various discounts and corporate perks.
Our firm does not have buy-in or startup fees and you can retain 97% of revenues collected from your clients, subject to a minimum annual revenue amount.
Be part of a fast-growing, entrepreneurial team of C-Suite executives who are given the autonomy, tools, training and coaching so you can do what's best for you and your family...and for your clients.
Chief Operating Officer
Director Job In Grand Rapids, MI
Due to the confidentiality of this search, in lieu of an online application, please express interest to the external search firm: Korn Ferry: ***************************************************** The Corewell Health Chief Operating Officer (COO) is responsible for the operating performance of Corewell Health. The COO, in collaboration with the executive leadership team, will develop and lead innovative solutions to transform health care delivery and outcomes to realize the mission and vision. Through driving process improvements and systemness, the COO will lead the care delivery regions with a focus on innovation and operational models designed to improve access, quality, safety, experience, equity and financial performance, while partnering with Priority Health to enhance the Care & Coverage model.
This position reports to the Corewell Health President & Chief Executive Officer and is a member of the Corewell Health Executive Leadership Team. The COO leads a team of teams; thus, the main role of the COO is coordination, influence and connections. This position partners closely with the Chief Clinical Officer and encompasses the following scope:
* Internal Leadership: Approximately 70% of this role is spent internally, leading the organization to achieve the mission, vision and strategic goals, as well as the essential functions of the role.
* Strategic and Operational Leadership: Approximately 50% of the time allocated in this role is on strategic and transformative activities, with the other 50% allocated to operations and systemness.
Key Role Responsibilities - Chief Operating Officer:
Leadership and Partnership
* Works with organizational leaders to create an environment that promotes collective responsibility and accountability, removing silos and building collaboration across Corewell Health to create a sense of systemness of care.
* Partners with the CEO and other executive team members to develop and execute the strategic plan as well as the annual operating plans.
* Fosters and engages in positive relationships with system shared services teams and collaborates to develop solutions that are in the best interest of the entire Corewell Health System.
* Partners with Priority Health to deliver on the value proposition between Care & Coverage.
* Partners with the CFO in ensure operational accountability to the annual operating plan, including capital deployment, dynamic budgeting, and revenue capture.
* Develops and manages relationships with key stakeholders, including board members, physicians, caregivers, team members, vendors, partners and patients.
* Oversees and/or develops key partnerships to enhance the delivery of outcomes across the enterprise, including through formal joint ventures and less formal collaborations.
* Advocates and collaborates with key stakeholders, regulators, and political representatives to improve the regulatory and reimbursement environment of healthcare.
Transformation and Operations:
* Provides strategic and operational leadership to transform and integrate the delivery of care, creating a more consistent experience by enhancing clinical integration and care coordination.
* Identifies opportunities and takes action to reduce costs and improve outcomes by establishing a clinical shared services model.
* Promotes consistent clinical service line development to optimize care outcomes for patients and families.
* Identifies and scales best practices consistently across all care delivery regions.
* Accelerates care delivery transformation by reimagining the care delivery model.
* Ensures Corewell Health care delivery achieves and maintains a competitive position within the health care industry across all key performance indicators: cost, quality, safety, experience, and value.
* Lead and manage the day-to-day operations of the care delivery team, ensuring the highest levels of quality, safety and experience.
* Establish and monitor key performance indicators to measure the success of operations and drive continuous improvement.
Other Responsibilities:
* Communicates a positive vision of the future and rallies the care delivery regions to embrace the hard work of transformation.
* Provides the dynamic leadership necessary to advance a healthy, innovative and inclusive culture that brings joy to work.
* Establishes the best organizational design, structure, people, processes and culture are in place to support the strategy, growth and performance.
* Ensures that the Corewell Health activities and operations are carried out in compliance with standards, regulations, and laws governing healthcare organizations.
Experience and Qualifications - Chief Operating Officer:
Required
* 10 years of relevant experience healthcare administration experience required.
* 7 years of relevant experience Executive leadership experience required.
* Bachelor's degree or equivalent public health, healthcare administration, business administration, or related field Required.
* Exceptional critical thinking and analytical skills.
* Strategic planning abilities and experience.
* Financial management experience.
* Operational excellence experience.
* Strong communication and relationship-building skills.
Preferred
* Master's degree or equivalent MBA or similar management degree preferred.
* Preferred master's degree or equivalent MBA or similar management degree.
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
* Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
* On-demand pay program powered by Payactiv
* Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
* Optional identity theft protection, home and auto insurance, pet insurance
* Traditional and Roth retirement options with service contribution and match savings
* Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids
Department Name
Executive - System
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8 a.m. to 5 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
Vice President of Operations
Director Job In Grand Rapids, MI
The Vice President of Operations is an integral part of a dedicated and highly skilled executive leadership team, responsible for providing outstanding customized service to our Clients. Maintaining a high level of Client satisfaction is critical to the success of this position. The individual in this role is responsible for providing superior leadership and serving as the expert in operational execution and strategies to best serve Client and organizational needs.
Reporting relationship: Chief Executive Officer
DUTIES & RESPONSIBILITIES:
Leadership:
Effectively lead others to ensure a professional and highly competent team.
Provide ongoing feedback; develop, mentor, and motivate direct reports; lead by setting a good example; create an environment oriented to trust, open communication, and cohesive team effort.
Set goals and direction; manage and evaluate performance.
Actively participate in strategic planning, short-term and long-term planning, budget development, and other strategic business functions; execute accordingly to actualize business objectives.
Operations, Planning, and Management:
Serve as operational business partner and subject matter expert to Clients, leadership, and staff.
Liaise with Client divisions on matters related to family office services and support; develop strategies that best meet the needs of Clients, with a focus on enhancing operational effectiveness.
Ensure priorities are executed based on Clients' needs and long-term vision.
Oversee the management of real and personal property, including asset monitoring, lease administration, and ensuring compliance with legal and regulatory requirements.
Provide superior support and oversight of private resort, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs; collaborate with trusted partners.
Provide comprehensive support for the yacht program, serving as a contact for the Clients and Captains to ensure seamless operations and exceptional service.
Actively participate as part of a team to manage significant projects and assets, ensuring a seamless outcome.
Manage the construction process and oversee contractual agreements, ensuring all projects meet regulatory standards, are completed on time, within budget, and adhere to quality specifications.
Provide management of the aircraft program and ensure compliance with regulatory requirements.
Monitor and direct the implementation of operational business plans.
Engender commitment to clear plans; exert influence appropriately; enable and empower execution.
Collaborate with and influence people across the entire organization.
Establish and implement operations-related policies, practices, and standards to ensure effective and consistent support and execution.
Analyze underlying causes, identify opportunities, and implement solutions.
Encourage and enable innovative and creative solutions that achieve desired results; adopt and foster new perspectives and innovations to drive outcomes.
Emphasize and align the key functions of planning, business operations, and process improvement.
Identify opportunities, assess risks, define, and financially justify projects.
Other:
Oversee human resources team, initiatives, and service, driving change through employee maximization.
Oversee information technology team, initiatives, and service, driving change through optimization of technological advancements.
Oversee executive protection intelligence function, ensuring consistent, timely, value-add service.
Oversee building management functions, issues, and projects; liaise with external property management.
Effectively collaborate and communicate with others; demonstrate a desire to be part of a team.
Exercise sound judgment and an appropriate sense of urgency.
Complete other projects and duties as assigned.
REQUIREMENTS:
Bachelor's degree required; graduate degree in a related field highly desirable.
At least 10-15 years of well-rounded and progressively more responsible experience in business and operations.
Exceptional leadership experience and skills required; demonstrated leadership ability, confidence, and executive presence.
Prior family office experience is highly desirable.
Business savvy, having excellent business acumen; practical, analytical, and visionary in approach.
Strong communication, facilitation, negotiation, and listening skills, accompanied by the ability to know how and when to influence, persuade, direct, challenge, and relinquish control.
Strong relationship management skills with a consultative approach and excellent listening skills; ability to build and encourage mutually beneficial relationships at every level.
Proven track record of providing outstanding customer service with a professional, tactful demeanor.
ADDITIONAL REQUIREMENTS:
Occasional travel required, including international (passport required, or ability to obtain after hire).
Must maintain the highest standards of professional conduct, ethics, and integrity in all operations.
Uncompromised commitment to the highest level of confidentiality and sensitivity to privacy in all aspects of job responsibilities must be exercised at all times.
Service Director
Director Job In Grand Rapids, MI
At Betten Baker, our organization continues to grow and we are looking for the best-of-the-best to grow with us. We are seeking an experienced Service Director who can take over all facets of a service department and elevate the team to the highest level of performance. If you have a proven track record of maximizing Technician proficiency and
customer satisfaction, all while driving additional gross profit, your next job awaits!
What the right candidate brings to the table:
You've done this job before. You have the playbook and you know how to execute.
You have turned an average service department into a best-in-class money maker.
You are not the person needing the training, you are the person doing the training.
You know how to recruit, staff and motivate every person in the department.
Job Responsibilities:
Coaching and Leadership
Oversees staffing levels and promotes associate engagement by recruiting, hiring, training, coaching, evaluating, motivating and rewarding Service Department personnel.
Communicates departmental and individual goals and objectives to ensure a mutual understanding of job expectations and requirements.
Pushes accountability through all levels of the department; addresses under-performers with urgency.
Knows the developmental needs of team members; makes training a priority.
Is always recruiting, attracting top talent to the dealership.
Supports fellow managers with solutions that benefit the entire dealership.
Customer Satisfaction
Expects to lead in CSI performance and instills the same expectation in every team member.
Puts the customer experience at the forefront; does not allow it to be compromised by conflicting policies, pay plans or individuals.
Uses customer feedback to identify deficiencies and implement corrective actions. Operational Excellence
Operational Excellence
Builds the optimal shop structure and work distribution processes for maximizing Technician productivity.
Develops and trains Advisors to achieve the very best RO Quantity and Quality.
Designs and implements processes that are clear, sustainable and drive the desired outcomes.
Attacks areas of waste; keeps receivables, unapplied time and policy expense within guides.
Generates expected profits by controlling pricing, productivity, personnel expense and operating expense.
Ensures the department and personnel remain compliant with company, factory and government policy and regulations.
Skills & Qualifications:
10 years of experience in the retail automotive service and parts business
5 years of experience as a Service Manager/Director.
Experience with the CDK dealer management system is a bonus.
A current valid driver's license and insurability rating is required
High School Diploma or equivalent; College degree is preferred.
Benefits Include:
Company vehicle
Health, dental, life and vision insurance
401(k)
Paid Time-Off
Continued professional development
Director of Contractor Services
Director Job In Spring Lake, MI
Noble Company, a subsidiary of FPC International, Inc., is seeking a customer-facing, driven, and teachable individual to join our Noble Company team as the Director of Contractor Services. In this leadership role, the Director of Contractor Services will be responsible for developing and maintaining successful relationships with contractors, project planning, and staying well-informed with market trends.
Our Culture: Entrepreneurial, family friendly and great work life balance. New ideas are encouraged. Definitely an opportunity to make an impact! Very collaborative environment.
Location: Spring Lake, MI, in-office (7300 Enterprise Dr.)
Work Schedule: Generally, day shift (M-F, 8 hours/day), with some weekends due to travel
Reports to: National Sales Manager
Team Dynamics: On a team working with technical Sales & Marketing leaders. Works closely with Sales Managers, Marketing Manager, Technical Support Specialist, and other key departments.
Travel: Requires national travel up to 40% of the time.
Certifications: None
The Ideal Candidate will have: Ability to manage multiple projects efficiently, be a team player, be comfortable in a customer facing environment and have hands-on tile/waterproofing experience. This individual must be comfortable with public speaking and needs to be comfortable being in front of cameras for marketing videos, demos, and related content.
Benefits: We're a small company but have all the 'big company' benefits to offer including a 401k match, medical, dental, vision, long & short term disability, life insurance, accidental, etc. We have 10 paid holidays that start immediately and a generous PTO plan that is based off years of service. We believe in investing in employee growth and as such offer a very generous tuition reimbursement program, online learning, coaching and other trainings as it relates to the role.
Sound Interesting? Below is more detail about the responsibilities of the role!
What you'll be doing:
Plans, supervises, coordinates, and manages projects from start to finish.
Negotiates and holds contactors accountable to terms of agreements.
Assists in outlining project plans, setting goals, and evaluating progress.
Creates and maintains relationships with suppliers and customers.
Identifies and develops relationships with industry professionals to generate new business opportunities
Attends trade shows and other associations' meetings to stay informed of market conditions, competition, and establish relationships with existing clients and new prospects.
Works with sales to define the project requirements at the onset of each project.
Coordinates and manages sub-contractors, including control of quality, cost, and delivery.
Engages with key stakeholders, including developers and general contractors, for project support, project reporting and related tasks.
Coordinates with the marketing department to develop installation demos, videos, mock-ups, and other relevant content.
Background you'll need:
Bachelor's degree in Architecture, Engineering, or related field, or a High School Diploma or GED equivalent plus 4 years' experience in lieu of degree
A minimum of five to seven (5-7) years of architectural, project management and/or general contracting experience.
Must have hands-on construction, tile installation and waterproofing experience in a residential or commercial setting.
Comfortable with public speaking and effectively communicates with internal and external staff.
Developed analytical and problem-solving abilities
Ability to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines.
Noble Company offers benefits, competitive salary, bonus potential, generous vacation, paid holidays, and 401K benefits. Noble Company is an equal opportunity employer.
Since 1946, Noble Company has manufactured premium-quality building products for a variety of industries, including tile, plumbing, heating & cooling, and fire sprinkler. Acquired by FPC International, Inc. in February of 2016, Noble products are manufactured in facilities in Spring Lake, Michigan, and Baton Rouge, Louisiana. Known in each industry for reliability and exceeding applicable standards, Noble Company products include Chloraloy and NobleSeal waterproofing sheet membranes; FreeStyle Linear Drains™; NOBURST antifreeze/heat transfer fluid; FireFighter antifreeze; and others.
Find out more at our parent company website: ************************
Why apply to this role:
Ability to have a great work/life balance and make an impact with a collaborative team. We encourage employee growth and welcome new ideas as we're an entrepreneurial company!
Chief Operating Officer
Director Job In Saint Louis, MI
Confidential Search: Chief Operating Officer (COO)
Executive Search Firm: Bloom Talent Solutions
Our client, a leading provider in the landscaping and maintenance industry, is seeking a dynamic and strategic Chief Operating Officer (COO) to lead their operations and drive organizational growth. Reporting directly to the owner, the COO will oversee key departments, including maintenance, military operations, and HR, while spearheading initiatives to improve operational efficiency, customer satisfaction, and financial performance. This role is instrumental in transitioning the company to a scalable, process-driven structure and achieving long-term growth objectives.
Key Responsibilities
Strategic Growth & Operations
Develop and implement scalable systems and processes to support company growth.
Identify and pursue opportunities for revenue growth across key markets.
Partner with leadership to execute business development strategies, focusing on client acquisition and market expansion.
Leadership & Team Development
Build and lead a high-performing management team to enhance accountability and drive results.
Mentor managers to optimize team productivity and performance.
Oversee recruitment and development of senior-level talent to support company objectives.
Customer Satisfaction & Safety
Champion initiatives to improve customer satisfaction and strengthen client relationships.
Design and implement a prevention-focused safety program to ensure compliance and minimize risks.
Financial Management
Oversee budgeting, cost controls, and financial reporting to achieve profitability goals.
Provide data-driven insights to guide operational decisions and strategic planning.
Cross-Functional Oversight
Direct operations across multiple departments, ensuring alignment with business objectives.
Collaborate with leadership on operational priorities and integrate efforts across teams.
Qualifications
Proven track record of success in a senior leadership role, preferably in landscaping, construction, or property maintenance.
Strong financial and operational acumen, with experience scaling businesses and implementing processes.
Exceptional leadership and team-building skills, with a focus on accountability and performance.
Commitment to delivering exceptional customer service and fostering long-term client relationships.
Familiarity with safety programs and regulatory compliance is highly preferred.
Key Performance Focus Areas
Revenue Growth: Drive increased revenue that is aligned with strategic objectives.
Operational Efficiency: Streamline processes to enhance productivity and scalability.
Customer Satisfaction: Develop initiatives to improve client relationships and satisfaction.
Team Development: Build and mentor a results-oriented management team.
Compensation and Benefits
Salary Range: $170,000-$200,000+ annually.
Performance-Based Incentives: Bonus structure tied to operational and financial performance.
Benefits: Comprehensive benefits package, travel allowances, and professional development opportunities.
Additional Information
Travel Requirements: Travel up to five days per month.
Cultural Fit: A commitment to teamwork, integrity, and delivering exceptional results is essential.
Timeline: Immediate start preferred; flexibility provided for the right candidate.
Why Join?
This role offers a unique opportunity to lead a growing company during a critical stage of transformation. With a collaborative environment, a strong foundation of success, and significant opportunities for impact, this is a career-defining opportunity for an accomplished leader ready to drive operational excellence and growth.
Confidential Search by Bloom Talent Solutions
To express interest in this opportunity, please submit your resume and a cover letter detailing your qualifications and aspirations to ****************************. All inquiries and applications will be handled with the utmost confidentiality.
Regional Director of Operations
Director Job In Grand Rapids, MI
Grand Rapids, MI Industry: Healthcare / Health Services - Other Exp 5-7 yrs Deg Bachelors Relo Bonus Job Description We are recruiting for a Regional Director of Operations to cover 5-7 locations in western Michigan. Must have previous RDO experience Additional Information
All your information will be kept confidential according to EEO guidelines.
Direct Staffing Inc
Principal at Knapp Charter Academy
Director Job In Grand Rapids, MI
At National Heritage Academies (NHA), the Principal is dedicated to achieving the purpose of “transforming the lives of students and enriching communities by delivering high-quality educational choice to families”. Properly executed, the leadership of the Principal improves student learning growth, increases college readiness, and enhances school health as measured by academic, financial, and cultural metrics.
To learn more about Knapp Charter Academy click here.
DUTIES AND RESPONSIBILITIES:
Establish a foundation of an authentic relational community of staff, students and parents, collaboratively adopting a cultural identity based on a clear mission and vision of high achievement and college readiness for students.
Ensure implementation of rigorous curricula and assessments tied to both state and college readiness standards.
Ensure implementation of high-quality, effective instructional planning, classroom instructional strategies and administration of assessments of student learning to drive increases in student achievement.
Monitor multiple forms of student level data to assess and improve the quality and impact of school-wide intervention program.
Recruit, hire, assign and retain effective staff.
Increase teacher effectiveness through professional learning structures.
Oversee completion of rigorous evaluations of instructional staff for continuous improvement and accountability to results.
Train, develop and support a high-performing leadership team.
Identify school-wide priorities, set ambitious student learning goals and implement an aligned school improvement plan.
Organize school time to support all student learning and staff development priorities.
Allocate resources to align with the strategic plan.
Demonstrate self-awareness, reflection, ongoing learning and resiliency in the service of school-wide continuous improvement.
Constructively manage change with the ultimate goal of improving student achievement.
Occasional travel required.
Additional duties as assigned.
QUALIFICATIONS:
College diploma (BA or equivalent) or higher in Education or related field.
School Administrator Licensure/Certificate in states where this is required.
Minimum of 3 years principal experience working with a K-8/K-12 diverse student population.
Demonstrate achievements in student proficiency and growth that can be linked to his/her leadership (principal) and intervention.
Strong written and verbal skills.
Self-motivated, with the ability to see complex projects through from start to finish.
Highly developed interpersonal skills.
COMPANY INFORMATION:
National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team.
Please click here to learn more about our core values.
National Heritage Academies is an equal opportunity employer.
Transaction Advisory Services Director
Director Job In Grand Rapids, MI
Doeren Mayhew is a $170 million certified public accounting and advisory firm headquartered in Troy, Michigan, with offices in Grand Rapids, Saranac, Houston, Miami, Atlanta, Dallas, Charlotte, Tampa, greater Nashville area, Zurich and London. Founded in 1932, Doeren Mayhew is recognized as the 47th largest CPA firm in the U.S. If you want to join a company positioned for successful future growth and is consistently named among the 50 best-managed firms in the nation, this is the place for you!
The Transaction Advisory Services Group is seeking a hands-on Director to lead and grow the practice. This position is available in Troy or Grand Rapids, MI, Houston, TX or Nashville, TN.
Working collaboratively with our accounting, tax, finance and investment banking experts, Doeren Mayhews pre- and post-transaction due diligence services help reveal risks and opportunities to allow our clients to mark informed decisions about how or whether to proceed with a transaction.
Responsibilities:
* Lead and manage buyside and sell-side transaction advisory engagements, acting as a primary point of contact for clients, bankers, legal counsel and external stakeholders.
* Manage complex due diligence and other financial advisory services to middle market companies, private equity investors, and assetbased lenders.
* Manage scope of engagement including budgets, utilization, WIP, and receivables reports and forecast engagement revenue and profitability for leadership reporting.
* Review detailed financial analysis on target companies to help clients evaluate their acquisition decisions.
* Review and analyze target company data to identify historical and projected financial and operating trends, quality of earnings and working capital considerations, and potential liabilities and risks impacting the target company.
* Develop tailored reports to present diligence findings to clients.
* Develop and maintain strong client relationships, proactively managing communication throughout the engagement and identifying future business opportunities.
* Contribute to the firms business development efforts by identifying new leads and participating in industry networking events.
* Manage team of Managers, Associates, and Interns fostering professional development and leadership growth.
* Lead client meetings while interacting with toplevel management to obtain pertinent information for financial analysis.
* Interact with other functional areas of the practice including tax, audit and other consulting practice.
Qualifications:
* Bachelors Degree in Accounting or Finance required.
* CPA License required.
* 10 years of relevant experience, with a minimum of 6 years of Transaction Advisory experience required.
* Proven ability to lead and manage transaction services teams.
* Possess strong understanding of buyside and sell-side due diligence, Quality of Earnings (QoE), working capital, and indebtedness assessments.
* Posses in depth knowledge of public accounting (GAAP), professional services and financial markets.
* High degree of proficiency in Microsoft Excel and PowerPoint.
* Demonstrated ability to manage projects and deliver results within strict timelines.
* Ability to demonstrate strong analytical and problemsolving skills.
* Excellent verbal and written communication skills.
* Exceptional interpersonal and relationship building skills.
* Ability to travel (15%)
Doeren Mayhew is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or any other status protected by law.
Assistant Director, Ford Fieldhouse Operations
Director Job In Grand Rapids, MI
Assistant Director of Ford Fieldhouse Operations manages the daily operations of GRCC's newly constructed Ford Fieldhouse Recreation Center, a hub for academic and recreational activities on campus. This role oversees facility management, including scheduling maintenance coordination, equipment oversight, and event planning, while ensuring a welcoming and functional environment. Additionally, the position develops, supervises, and evaluates intramural sports and fitness and wellness programming, fostering student engagement and community well - being. As a departmental leader, the Assistant Director supports the Director with administrative responsibilities, contributing to GRCC's mission of enhancing student success and promoting a culture of wellness and collaboration.
Requisition ID: 850
Employee Group: Professional, Management and Administration
Schedule: 40 hours/52 weeks
Compensation: $62,506 Annually
Benefits: Full-time
Reports to: Director of the Ford Fieldhouse and Campus Event Services
Posting Opens: 04/07/2025
Posting Closes: 04/21/2025
ESSENTIAL FUNCTIONS
Facility and Event Management
* Ensure a safe, secure, functional, and inclusive environment within the Gerald R. Ford Fieldhouse Recreation Center for students, faculty, staff, and community members.
* Collaborate with departmental colleagues on the daily operations of the Fieldhouse and Recreation Center.
* Oversee facility management, including scheduling maintenance of the indoor turf field, and coordination with the facilities department for repairs and preventative maintenance.
* Track and report facility usage data, including entries, tours, and event participation.
* Manage events in the Recreation Center from preparation and setup to teardown, ensuring adherence to planned formats, compliance with regulations, and participant satisfaction.
* Coordinate with campus service departments to address event needs such as food service, parking, security, HVAC, and technology support.
* Provide onsite customer support for internal and external event planners.
* Supervise assigned staff and collaborate with Fieldhouse coordinators on hiring, training, scheduling, and evaluating personnel.
* Work with other college departments to ensure effective facility management and strategic planning for facility and program expansions.
* Assist director with long - term planning and execution of program priorities.
* Serve as backup for the Director of the Ford Fieldhouse. There may be times this position will be asked to open or close the fieldhouse.
Intramural, Fitness and Wellness Programming
* Lead and administer a comprehensive, diverse intramural and fitness program, enhancing participation and diversifying offerings.
* Plan and implement intramural sports programming, including developing league schedules, registration procedures, and securing necessary equipment, supplies, and personnel.
* Collaborate with the Center for Student Life & Leadership to engage students and promote participation.
* Develop and execute marketing plans for programs and events in partnership with the internal campus marketing team.
* Ensure the safety and welfare of participants, addressing sportsmanship and discipline concerns as needed.
* Cultivate external partnerships with four-year institutions and other organizations to expand wellness opportunities for GRCC students.
* Develop budgets, manage expenditures and monitor revenue streams for programming using appropriate tools.
* Maintain accurate records of participation, finances, and equipment inventory, ensuring timely repair or replacement of recreation equipment.
* Plan special wellness events with internal and external partners to promote campus wide engagement in wellness activities.
* Maintain regular attendance during scheduled hours to ensure customer service and operations consistency.
* Persons in this role are identified as a Campus Security Authority (CSA). CSA's will be trained and responsible for reporting Clery Reportable Crimes to Campus Police as required by the Clery Act.
JOB SPECIFICATIONS
Educational Credentials
* Bachelor's Degree required. Master's Degree preferred, emphasis in event management, event coordination, facility management, or related field.
* Must have or be willing to earn an American Red Cross CPR & AED certification and maintain.
* Must have or be willing to earn an American Red Cross CPR & AED Instructor certification and maintain.
Work Experience
* 2-3 years of facility management experience required.
* Development and oversight of Intramurals or Fitness Programming experience required.
* Scheduling experience is preferred.
* Event planning experience is preferred.
Skills
* Facility & Operations Management
* Leadership & Team Supervision
* Program Development & Student Engagement
* Strategic Planning & Budget Management
* Communication & Collaboration
Physical Demands
* Must be able to lift up to 25 pounds
* Must be capable of sitting and standing for prolonged periods of time
Mental Demands
* Must demonstrate attention to detail, organizational skills, financial accountability, strategic thinking, sound decision-making, and problem-solving ability
* Ability to work under pressure and in an environment with frequent interruptions
* Must use good judgment in handling sensitive, confidential, or difficult situations in a pleasant and professional manner
* Ability to perform routine and unexpected duties with minimal supervision
* Ability to take direction, use discretion, and maintain a high degree of professionalism and responsiveness in daily interactions with a broad range of stakeholders
* Willingness to work as a part of a team and lead projects
Working Conditions
* GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website
* Work is generally performed within an office environment, with standard office equipment
* Must be able to work flexible hours (i.e. evenings and night) including occasional weekends
BENEFITS
* Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
* Time off: Enjoy substantial vacation time.
* Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership
* Continuous Learning: Career development and educational opportunities.
* Retirement Plans: Secure your future with our retirement options, including the state retirement plan or a 401A with a 12% employer contribution.
NEXT STEPS / APPLICATION PROCESS
Please fill out an application at ************************** Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
NONDISCRIMINATION STATEMENT
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
Associate Director / Business & Community Outreach
Director Job In Grand Rapids, MI
The Associate Director of Business and Community Outreach ( BCO ), within CMU's Innovation and Online unit ( CMU IO), will be responsible for maintaining a portfolio of existing partners and continuously sourcing new partners that will lead to strategic partnerships focused on educational advancement of individuals and workforce development for organizations. Working within the assigned region of Southwest Michigan, the Associate Director will be based out of Central Michigan University's site in Grand Rapids, MI and will serve as the primary liaison between external partners and CMU IO in the region, ensuring that all aspects of partnerships are communicated, facilitated, and supported by Innovation and Online. The Associate Director will provide the sole physical presence and support for day-to-day operations at the CMU Grand Rapids Center.
Required Qualifications
Bachelor's degree. Two years of relevant experience in business development, sales, relationship building, education, human resources/training and development, or a related field. Possession of a valid Driver's License. Exceptional interpersonal and communication skills including ability and comfortability with presenting. Demonstrated ability to engage and skillfully influence a diverse clientele across a variety of industries. Demonstrated ability to project professionalism and a polished business acumen. Demonstrated ability to be results-oriented, follow through, prioritize, and manage multiple projects at various phases of their life cycle. Ability to effectively understand and relay the needs of clientele. Proven ability to work collaboratively within a cross-functional team, often times remotely. Ability to travel locally/regionally as needed. Ability to perform the essential functions of the position, with or without reasonable accommodation.
Preferred Qualifications
Master's degree or progressively advanced experience in a related field. Experience working with programs designed for training and development purposes. Experience working with post-traditional, adult learners. Proficient in the use of relationship management or workflow management systems.
Director of Service - Linen and Uniform Service
Director Job In Grand Rapids, MI
Our client in the linen and uniform service industry is currently seeking a Director of Service (Service Manager) in Grand Rapids, MI.
Willing to relocate? Relocation assistance is available.
We are seeking an experienced Director of Customer Service and Distribution to oversee all aspects of customer service and fleet/route operations across the company. In this role, you will execute the service strategy, build and lead a professional team, and drive customer retention and sales growth. Your focus will be on strengthening relationships with both new and existing customers, managing budgets, optimizing routes and operations, and fostering an environment that attracts and retains top talent.
Duties Include:
Recruit, hire, train, and motivate route representatives and route supervisors.
Facilitate customer retention and drive sales growth within existing accounts.
Oversee fleet and route operations, ensuring compliance with MDOT requirements and maintaining cost efficiency.
Monitor and address customer service issues; investigate, resolve, and follow up on customer inquiries via phone, email, or other correspondence.
Conduct regular site visits to key customer locations and schedule on-site "loyalty visits" to monitor service quality and generate additional sales.
Maintain a system for monitoring customer satisfaction and gather competitive marketplace information on pricing and products.
Coordinate with other departments to resolve customer and operational issues, including participating in collection efforts as needed.
Lead and develop a team of service professionals by reviewing work performance, providing training, and managing disciplinary actions when necessary.
Manage new account installations and oversee regular inventory management, including special delivery adjustments.
Ensure customer contracts are up-to-date and proactively work on renewals prior to contract expiration.
Optimize routing changes and manage fleet operations to keep transportation costs within budget.
Own key performance metrics such as customer retention, percentage of accounts under contract, and inside sales growth.
Requirements:
5+ years of route supervision and management experience, with a strong background in account management and customer retention programs.
Experience in the linen and/or uniform service industry is required; previous experience as a Service Manager in the laundry industry is ideal.
Demonstrated sense of urgency with the ability to troubleshoot and solve problems swiftly and proactively.
Commitment to the highest standards of quality and safety.
A hands-on, can-do attitude with a willingness to roll up your sleeves and run a route when necessary.
Bachelor's degree preferred.
Benefits:
Why join this company?
Competitive base salary: $100-130k annually, negotiable based on experience.
Incentive bonus plan.
Relocation assistance available for qualified candidates.
Comprehensive benefits package including Health, Dental, and Optical Insurance.
401(k) with a generous 5% company match.
Paid time off, including vacation, sick time, and paid holidays.
Opportunities for career growth and advancement within a profitable, expanding, family-owned company where your voice is heard.
Apply today! A recruiter will contact all qualified candidates.
Director of Warehouse Operations-East
Director Job In Coopersville, MI
fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nourish consumers.
With nearly $3B in annual retail sales, fairlife's portfolio of delicious, lactose-free, real dairy products includes: fairlife ultra-filtered milk; Core Power High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife nutrition plan™, a nutrition shake to support the journey to better health.
A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation.
To learn more about fairlife and its complete line of products, please visit fairlife.com.
job purpose:
The Director of Warehouse Operations - East will have direct responsibility for all East orbit warehouses in fairlife's Supply Chain system to include storage, receiving, loading, and shipping of all raw materials and finished product. In addition, this role will be responsible for coordination and oversight of all East orbit 3PL facilities from a warehouse and inventory standpoint. Ensure optimized storage and utilization of WMS within each warehouse and review short term vs long term needs. Facilitate the management of finished goods inventory levels and partner with Customer Service Planners towards monitoring inventory levels within the network. Ensure compliance with established procedures and maintain effective internal controls over the physical product flow and accounting of inventory, to include receiving, shipping, and all other areas (internal and third party). Support for and execution of the Logistics Operational Excellence framework and associated projects.
responsibilities:
Maintain warehousing and distribution operations by initiating, coordinating, and enforcing programs, operational practices, and personnel policies and procedures for all locations in East zone, and partner with West zone Director on a regular basis to ensure consistency and standardization across the network
Ensure compliance with federal, state, and local warehousing, material handling, and shipping requirements. Review adherence to requirements and advise on needed actions
Safeguard all warehouse operations and contents by establishing and monitoring security and safety procedures and protocols in the respective region
Facilitate and control inventory levels by ensuring warehouse managers and inventory teams conduct physical counts; reconcile with data storage systems and WMS
Ensure maintenance and physical conditions of all warehouses in West through planning and implementing optimized layouts; inspection of equipment; and work order repair and requisitions
Achieve financial objectives for all East zone Warehouse budgets; capital requirements; to include warehouse expansions and racking
Responsible for third-party warehouse management and associated shuttle services for all East zone warehouses and 3PLs
Responsible for oversight of inventory team and the development and enforcement of inventory control policies within all warehouses in respective region
Review space and capacity of warehouses and compare to current requirements and future needs to ensure short term and long-term cost-effective space and allocation
Ensure compliance and enforcement of all safety policies, work routines and discipline, training, forklift certification, and replacement, hiring, mentoring, and coaching of engaged warehouse employees
Responsible to make sure the right product and the correct quantity is being loaded onto the right trucks at the right time
Enforce FIFO and/or FEFO requirements within all warehouses and 3PLs
Be Audit Ready: Ensure critical controls and management systems are always in compliance
Be an active part of the emergency response team as prescribed by the company Safety Program
Responsible for continuing to build the continuous improvement culture of the warehouse east orbit, including facilitation of kaizen and other events to identify opportunities and then following up on the execution of those opportunities
Improve the maturity of the data, analytics and reporting of the warehouse west team through enhancement of the overall reporting dashboards and KPI definitions for warehouse operations the plants and 3PL locations
Perform other duties as assigned
skills/qualifications required:
Assistant Director of Multicultural Student Services
Director Job In Big Rapids, MI
• The Assistant Director reports directly to the Director of the Office of Multicultural Student Services. * This position coordinates various recognized cultural heritage celebrations that highlight the importance of embedding diversity, equity, inclusion, and belonging in the University community.
* The Assistant Director assists the Director in the implementation of departmental initiatives that support student development, retention, belonging, and participates in daily operations of the department. Position Type: Staff Required Education: • Bachelor's degree from an accredited college or university in education, human services, general business or a related field. Required Work Experience: • Two years experience working in a diversity/minority or multicultural related position. Required Licenses and Certifications: Physical Demands:
* Office Environment
* Moving
* Reaching
* Sitting
* Twisting
* Driving
* Repetitive movement
* Standing
Additional Education/Experiences to be Considered: Essential Duties/Responsibilities: • Participate in the daily operations of the Office of Multicultural Student Services.
* Maintain a visible presence by attending cultural organization events.
* Assist in promoting an awareness of an ongoing commitment to issues and concerns of underrepresented students.
* Assist in identifying problems and barriers associated with the effective use of student services by underrepresented students.
* Share responsibility for the supervision of student employees, interns, and practicum students.
* Plan programs and events sponsored by the office.
* Travel to various locations and work some non-traditional hours for events.
* Demonstrate an understanding of diversity, equity, inclusion and belonging, especially in working relationships with students, faculty, staff, and community members.
* Prepare various assessments, event budgets, and monitor/record event expenditures.
* Communicate various office-related initiatives with key internal and external stakeholders.
* Operate university motor vehicles safely while carrying out job responsibilities.
* Create departmental marketing and promotional materials and web-based content.
* Maintain confidentiality of designated information.
* Participate in various university-wide committees.
* Support, promote, and develop university student enrollment and retention initiatives.
* Attend meetings, events, and conferences as assigned.
* Assist with other divisional initiatives as assigned.
* Perform all duties in compliance with university policy and applicable laws.
* Report directly to the Director of Multicultural Student Services.
* Any other duties assigned within the position classification area. Marginal Duties/Responsibilities: Skills and Abilities: • Ability to plan, organize, and make sound judgments and decisions.
* Demonstrated commitment, experience, and understanding of diversity, equity, and inclusion.
* Excellent written, verbal, presentation, interpersonal communication, and organizational skills.
Required Documents:
* Cover Letter
* Resume
* Unofficial Transcript 1
Optional Documents: Special Instructions to Applicants: • Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of unofficial transcript of Bachelor's degree from an accredited college or university in education, human services, general business or related field.
* Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript.
* Unofficial Transcript 2 (OPTIONAL): If applicable, attach an a copy of unofficial transcripts of Master's degree from an accredited college or university in education, human services, general business or related field.
* Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript Initial Application Review Date:
February 3, 2025 Open Until Position is Filled?: Yes Posting Close Date:
EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community atferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit:Ferris Non-Discrimination Statement. Click here to learn more about working at FSU and KCAD.
Associate Director of Student Success (735-262)
Director Job In Muskegon, MI
Muskegon Community College Muskegon Community College is a center for lifelong learning that helps people attain their educational goals by offering programs that respond to individual, community, and global needs. MCC is an associate degree-granting institution of higher education and an applied technology leader for high-tech, hands-on training.
With nearly a 100-year history of academic excellence, MCC is a public community college accredited by the Higher Learning Commission. With robust student success support, free tutoring, 18 athletic teams, events, clubs, and activities, MCC has an annual, full-time equated student enrollment of approximately 2,300 and an unduplicated headcount of 5,100.
Most recently, Muskegon Community College outranked all other colleges in Michigan for the rate of students who received federal financial aid and then transferred to continue their education at a four-year institution. The college's transfer-out rate was the highest in Michigan, 7 percentage points above the state average, and outpaced the average transfer rate across the nation. MCC is nationally recognized for its liberal arts and occupational programs.
The College has an annual operating budget (general fund) of $44 million and employs about 210 regular full and part-time staff and many adjunct faculty and student assistants. The College also offers 56 Associate degree programs and 29 certificate programs.
The main campus is located on a 111-acre campus in Muskegon which includes the Hendrik Meijer Library & Information Technology Center, Bartels-Rode Gymnasium, Frauenthal Foundation Fine Arts Center (including the Overbrook Theater and Art Gallery), Stevenson Center for Higher Education, the Science Center, the Health and Wellness Center, and the Art & Music Center.
Muskegon Community College also operates the Sturrus Technology Center and Fab Lab in downtown Muskegon and extension centers in Ottawa and Newaygo Counties.
Living in Muskegon County
Muskegon County residents enjoy 26 miles of sugar-sand beaches along Lake Michigan's shoreline, as well as one of America's only luge tracks at the Winter Sports Complex and the regionally popular Michigan's Adventure Amusement & Water Park. An outdoor recreation hub with three state parks and swimming, fishing and boating on its many lakes and rivers, the Muskegon area offers dynamic downtown and beachfront restaurant and entertainment venues. The Muskegon Farmer's Market is the second largest in Michigan. Cruise ships dock in Muskegon, while a high-speed ferry connects the city to Milwaukee. Notable local museums range from rare art collections to an actual World War II submarine and a U.S. Navy ship used during D-Day.
BENEFITS
Muskegon Community College provides excellent benefits options for our faculty and staff. Below is an overview of our full time employee benefit options.
* Choice between three health insurance plan options (includes a high deductible plan with a health savings account option).
* Employer provided dental, vision, life insurance and long term disability insurance.
* Employer-sponsored retirement plans including state Pension or 14% Retirement Contribution to TIAA (differs by group).
* Voluntary retirement savings plan options (403b or 457 plans)
* Tuition benefits at MCC for you and your eligible dependents.
* Generous time off plans.
* Paid holidays and holiday closure period in late December.
* Onsite Fitness Center at the Main Campus & discounts to Muskegon Community College Golf Course
APPLICATION DEADLINE: Open until filled- First Review April 22, 2025
STARTING SALARY: up to $68,000 Depending on experience
General Description:
The Associate Director of Student Success supports the Director of Student Success in advancing the department's vision, providing leadership across key areas. A major focus of this role is directing the Jayhawk Hub's strategic vision while building and maintaining community partnerships. The Associate Director oversees and supports the department, guiding efforts to ensure dynamic and responsive student support and engagement systems. As a Care Team member, this individual manages complex cases, directly administers the Debt Forgiveness and Emergency Book funds and processes and helps distribute the workload of incoming Care Reports. Additional duties involve coordinating schedules, conducting team check-ins, and helping maintain cohesive and effective departmental operations.
Required Skills
Qualifications: Knowledge, Skills & Abilities:
1. Bachelor's degree required in related field. Demonstrated experience in building and maintaining community partnerships for student success. This position will emphasize the reciprocal benefits of partnerships, meaningful relationships, and leveraging the resources, commitments, and opportunities to help our students, and MCC, succeed.
2. Ability to collect, utilize, reference, report, and present data in actionable ways to positively impact student success and advocate for change.
3. Experience managing student and volunteer organizations and/or programming.
4. Demonstrated ability to relate to people of all ages, races, and socio-economic backgrounds.
5. Student Life, student support and/or student engagement experience.
6. Experience in volunteer recruitment and building relationships with internal and external constituents.
7. Supervisory experience preferred.
8. Excellent verbal and written communications skills with the ability to use technology effectively.
9. Ability to communicate with faculty, staff, students, and the public with tact and courtesy.
10. Flexibility and ability to adapt to a variety of work situations and personalities.
11. Demonstrated use of tact, judgment and discretion and the ability to maintain confidentiality.
12. Demonstrated ability to work as part of a successful team while accomplishing tasks and assignments without assistance, even while managing multiple tasks and projects.
13. Willingness and/or ability to utilize proprietary computer systems such as an Enterprise Resource Planner (ERP), Colleague, Advise, and the Microsoft 365 business suite; additionally, the willingness and/or ability to utilize reporting tools from software used by the College.
14. Strong organizational, planning, and time management skills; strong analytical and decision- making skills.
15. Knowledge of Family Educational Rights and Privacy Act (FERPA).
16. Experience with managing budgets and strategizing best use of resources.
Essential Function:
1. Direct the Jayhawk Hub's strategic vision while building and maintaining community partnerships to best serve students' needs so they may overcome barriers and find success.
2. Lead and engage the Jayhawk Hub Advisory Committee by keeping them informed, leveraging partnerships, and incorporating their ideas for student support and success.
3. Develop and maintain a strong working relationship with various campus and community partners to successfully navigate student challenges, and act as a liaison when needed.
4. Develop, implement, and maintain actionable data collection, reporting, and dissemination of results regarding the Jayhawk Hub and/or Student Success Department support services and community partnerships.
5. Oversee the team assigned, guiding their efforts to ensure dynamic and responsive student support and engagement systems, while ensuring compliance with grant requirements and integrating the programs into the MCC models.
6. Administer the Debt Forgiveness and Emergency Book funds and processes.
7. Oversee and maintain the Jayhawk Hub web pages, MyMCC pages, and portal pages.
8. Hire, mentor, coach, develop, and supervise employees as assigned for the department, and assist the Director in mentoring, training, directing, organizing, and leading other departmental staff.
9. Create and distribute marketing materials by working with the Marketing and Communications department for all mediums including web, portal, social media etc.
10. Assist with administering student surveys, conduct focus groups, compile, report and analyze data gathered.
11. Collaborate and partner with on- and off-campus community members to create responsive student support services and/or events to break down barriers and lead students to success.
12. Develop, analyze, and deliver information regarding ongoing reporting and plans to continue improvement strategies for student and institutional success.
13. Assist the Director of Student Success in mentoring, training, directing, organizing, and leading staff.
14. Continually update personal knowledge concerning college policy, programs, and daily activities by consulting with appropriate offices and reading the published material, news bulletins, and schedules.
15. Serve as a lead Care Team member by meeting with students having more complex cases, helping to distribute the workload of incoming Care Reports, and conducting meetings with students and/or staff and completing follow-ups as necessary
16. Prepare, administer, and monitor budgets for areas supervised.
17. Work nights and weekends as needed.
18. Perform other duties as assigned.
Physical, Mental, and Environment Requirements Include:
Mental Demands:
☒ Detailed Work
☒ Student Contact
☒ Deadline oriented
☒ Problem Situations
☒ Multiple Priorities & Demands
☒ Emergency Situations
☒ Confidentiality
☐ On-call Availability
☒ Continual Interruptions
☒ Working Alone
☒ Faculty Contact
☒ Working with Others
Physical Demands:
☒ Standing & Walking
☒ Sitting
☐ Reclining
☐Carrying
☐ Lifting up to 10 lbs. ☐ Up to 25 lbs. ☐ Up to 50 lbs. ☐ 80 + lbs.
☐ Pushing, Pulling, Twisting, Bending
☐ Climb or Balance
☐ Stoop, Kneel, Crouch, or Crawl
☐ Squatting
☐ Handle or Feel
☐ Reach with Hands and Arms
☒ Talking or hearing
☐ Tasting/Smelling
☐ Working Overhead
☒ Speak in English via Phone or In Person
☐ Close, Distance, Peripheral, and Color Vision along with Depth Perceptions
☒ Ability to Adjust and Focus
Work Environment:
☐ Exposure to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals; extreme heat/cold; and moderate to loud noise levels.
☒ Normal Office environment with little, if, any, discomfort due to heat, dust, noise and the like. Ability to travel to all campus locations required.
Muskegon Community College is an equal opportunity employer. MCC does not discriminate on the basis of race, color, religion, sex, national origin, marital status, sexual orientation, gender identity, transgender status, political persuasion, disability, height, weight, veteran status, age or any other protected class in any of its educational programs, activities or employment. Minorities, women, veterans, and the physically challenged are encouraged to apply. To the extent required by applicable law, anyone with a disability will be reasonably accommodated by the College. If you have a disability and need an accommodation or assistance in applying for this position, please contact the Human Resources Office.
Job Location Muskegon, Michigan, United States Position Type Full-Time/Regular
Apply
Director of Early Childhood Learning Lab
Director Job In Grand Rapids, MI
The Director of the Early Childhood Learning Laboratory (ECLL) is responsible for overseeing all aspects of the day-to-day operations of an accredited, culturally competent facility that serves as the academic lab for the Education Program. This position involves the implementation and continuous innovation of high-quality early childhood programs for children ranging from 6 weeks to 6 years. The Director works collaboratively with children, families, GRCC students, Education Program faculty, and community stakeholders. In addition, the Director supervises, coaches, and evaluates the faculty and staff of the Fratzke Early Childhood Learning Laboratory, ensuring that the lab meets the needs of the GRCC Education Program.
Requisition ID: 854
Department: Education
Employee Group: Professionals, Management, and Administration (PMA)
Schedule: 40 hours/52 weeks
Compensation: AM3; $71,199 Annually
Benefits: Full Time
Reports to: Dean of Liberal Arts
Posting Opens: 3/17/2025
Posting Closes: Open until filled. Candidate review begins on 4/1/2025
ESSENTIAL FUNCTIONS/COMPETENCIES
Builds Collaborative, Authentic, and Trustworthy Working Relationships
Foster a supportive, inclusive environment for staff, children and families, ensuring a culture of respect and continuous learning.
Demonstrates exemplary interpersonal skills, leading with compassion, respect, empathy, integrity, and a clear understanding of the critical role of early childhood program staff.
Organizes and facilitates individual, room, and all-staff meetings, developing a staff training plan to meet program goals and requirements.
Working with the Assistant Director to develop and maintain staff schedules to ensure appropriate classroom coverage and compliance with regulatory standards.
Actively seeks input from staff regarding their classroom needs, providing hands-on support as necessary.
Leads hiring, onboarding, and retention efforts, prioritizing professional development and mentorship for long-term success.
Identifies and builds partnerships with community organizations, establishing mutually beneficial relationships.
Identifies and addresses family needs, fostering engagement through strategies that promote community and cooperation.
Collaborates with the Education Program Director to ensure alignment and continuity between the lab setting and academic courses, demonstrating an appreciation for the mission, values, and strategic plan of GRCC.
Partners with Education Program faculty to coordinate student experiences within the ECLL.
Maintain transparency through consistent communication with families and staff, including weekly updates to staff.
Builds partnerships through timely and effective communication.
Builds on Strengths and Weaknesses through Feedback, Professional Development, and Reflective Practices
Demonstrate and promote a culture of reflective practice, encouraging staff to engage in self-assessment and professional development opportunities.
Cultivates an environment where staff can reach their full potential, encouraging the achievement of team and individual goals through environmental support, the maintenance of self-esteem, and the removal of barriers to success.
Demonstrate empathy and integrity when working with stakeholders, ensuring that the guiding principles of the ECLL and GRCC values are upheld.
Maintain Program Excellence and Intentional Practice
Oversees the daily operations of the ECLL, collaborating with GRCC s cross-departmental teams and community partners.
Ensures ongoing compliance with accreditation, licensing, and program quality standards including the Child Care Licensing Bureau, and Great Start to Quality indicators of excellence.
Leads the implementation of developmentally appropriate practices, curriculum, and caregiving strategies, ensuring these are consistently modeled by faculty and staff in their interactions with children.
Coordinates the planning and execution of activities to meet established goals for the ECLL.
Develops long-term goals to facilitate the growth of the ECLL.
Identifies and addresses enrollment needs, working with ECLL staff to meet classroom enrollment goals, including fulfilling specific grant requirements.
Oversees the implementation of program policies and procedures, guiding necessary changes and involving stakeholders in the decision-making process.
Ensures the curriculum model is adhered to faithfully in classrooms, demonstrating expertise in early childhood education practices and staying current with research.
Manages grants awarded to the ECLL, ensuring compliance with budget and program requirements.
Stay informed of emerging research and policy changes in early childhood education.
Collects and analyzes feedback from families and staff to enhance program effectiveness and drive continuous quality improvement initiatives.
Other Responsibilities
As a Campus Security Authority (CSA), this role is responsible for reporting Clery Act Reportable Crimes to Campus Police as required.
Regular attendance during scheduled hours is essential for effective service delivery and performance of essential duties.
Performs other duties as assigned.
JOB SPECIFICATIONS
Education and Credentials
Required: Master s degree (M.A.) or equivalent in Early Childhood Education, Family Studies, or a related field.
Preferred: National Career Readiness Certificate (NCRC).
Work Experience
Required: Minimum of two years of experience in leadership and management within an Early Childhood or Family Services Program.
Required: Minimum of three years of experience teaching in Early Childhood classrooms, with children from birth through age five.
Preferred: Experience in Community College programming.
Skills and Abilities
Ability to analyze, interpret, and communicate complex information through reports, business correspondence, and procedure manuals.
Skilled in the management of program budgets and resource allocation, including seeking and acquiring funds.
Proficient in problem-solving, with the ability to handle a variety of situations in a dynamic environment.
Familiarity with Child Care Billing Programs, Microsoft Office (Word, Excel), Child Assessment Management Systems, Child Plus, Michigan Electronic Grant Systems, Publisher, and other relevant technologies.
Strong ability to work effectively with diverse populations, including individuals of various ages, ethnicities, nationalities, and abilities.
Self-motivated, resourceful, and capable of demonstrating initiative and innovation in a timely manner.
Possesses a personable and enthusiastic approach to working with children, families, students, staff, and community members.
Physical Demands
Ability to lift and move up to 50 lbs.
Capability to kneel, squat, sit on the floor, and return to a standing position.
Ability to engage with children at floor level and walk long distances.
Mental Demands
High energy levels and the ability to maintain composure under pressure.
Sound judgment when handling sensitive or challenging situations.
Ability to perform effectively in a fast-paced, high-stress environment while projecting a professional image.
Working Conditions
Ability to work in a dynamic and occasionally loud environment, addressing multiple needs as they arise.
Compliance with any mandated health and safety regulations, as detailed in GRCC policies.
Must be able to work outdoors in both winter (wind chill 10 F or higher) and summer (temperatures 90 F or lower).
Flexible work schedule, including early mornings, evenings, and weekends as needed.
BENEFITS
Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
Time off: Enjoy substantial vacation time.
Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership
Continuous Learning: Career development and educational opportunities.
Retirement Plans: Secure your future with our retirement options, including the state retirement plan or a 401A with a 12% employer contribution.
NEXT STEPS / APPLICATION PROCESS
Please fill out an application at ************************** Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
NONDISCRIMINATION STATEMENT
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.