Desk Clerk resume examples for 2025
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Desk Clerk Resume
Work Experience Desk Clerk, United Parcel Service - Indianapolis, IN 2020 Comply with federal, state, and company policies, procedures, and regulations. Entered package values and destinations into ups computer systems. Front Desk Representative, Holiday Inn Express - Indianapolis, IN 2019 - 2020 Verified accuracy, completeness, and legibility of accounting, reservations and guest service records. Handle guest check-ins and checkouts appropriately. Swim Instructor, YMCA of Greater Indianapolis - Indianapolis, IN 2018 - 2019 Assess & instruct students on swimming styles from the basics to technicalities in butterfly, backstroke, breaststroke, and freestyle. Red Cross Certified Lifesaving and Water Safety * Red Cross Certified CPR * Taught Swim Lessons - Infants, Children & Adults Acquired American Red Cross CPR and Lifeguard Certification. Skills Education High School Diploma 2018 - 2018 |
Circulation Desk Clerk Resume
Ryan Spencer Circulation Desk Clerk Employment History Circulation Desk Clerk 2020 Walmart · Houston, TX • Cross trained to work on sales floor and customer service. • Provided support to Department Managers, trouble shoot computers, telxons, registers and POS system. • Scheduled shipments to ensure compliance with company policies. • Stocked Flowers Watered plants Taking customer orders Designed flower arrangements Desk Assistant 2017 - 2020 Loyola University New Orleans · New Orleans, LA • Check in/out guests while providing excellent customer service • Assist in scheduling trainings with the American RedCross for CPR, AED and first aid. • Coordinated travel arrangements, maintained database and ensured the delivery of premium service to students. • Provided friendly customer service for community members and 105 residents. Porter 2016 - 2017 Sodexo Operations · Houston, TX • Empty trash, cleanup around dumpsters, pickup liter, paint • Performed basic cleaning and building Maintenance • Operated all Industrial floor care equipment. Skills Information Desk Desk Operations Snow Removal Community Members Phone Calls Online Heavy Equipment Insurance Companies Slot Machines Study Rooms Education High School Diploma 2016 - 2016 |
Front Desk Clerk Resume
Terry Tucker Front Desk Clerk Skills Telephone CallsDaily ReportsComputer SystemCustomer ServiceGuest ServiceInformation DeskCommunicationResidential LifePositive AttitudeStorage Areas Employment History Front Desk Clerk 2020 Candlewood Richmond, VA • Staff Management and Supervision, Guest Services and Recovery. • 39232Experienced in greeting guests, operating computer system, creating reservations online, over the phone and in person. • Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc. • Front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. Desk Assistant 2019 - 2020 Massage Envy Virginia Beach, VA • Provide excellent customer service to prospective members as well as existing members. • Helped train new members of the front desk team • Trained other staff members on new procedures and policies. • Greet members and guests upon arrival Sell and renew memberships Pitch sales without being too pushy. Food Prep 2017 - 2019 Chick-fil-A Virginia Beach, VA • Worked with food preparation and store upkeep. • Experience in customer service (complications, resolving issues, special requests, etc.) • Assembled large kitchen appliances for food preparation. Education High School Diploma 2017 - 2017 |
Hotel Desk Clerk Resume
Experience Hotel Desk Clerk, Two Men and a Truck, Greensboro, NC 2014 • Excel -Microsoft Office -Quickbooks -Scheduler -Inventory -Inventory Call Clerk -Customer Service -Telephone Operator -Handled All Documents • Set sales floor plans and organized store merchandise, racks and shelves. • Check guests/in out and perform Guest Service Agents tasks. • Complied with department and company policies and procedures to meet/exceed service expectations. Reservation Clerk, Two Men and a Truck, Greensboro, NC 2013 - 2014 • Operate CMS, POS and all other software packages. • Plan and book trips of a lifetime while in communication with other vendors. • Assisted customers with their travel needs which included creating, and changing their flight, car and hotel reservations. Mover, Two Men and a Truck, Greensboro, NC 2009 - 2013 • Lead Driver-CDL-C/DOT * Supervise team and moves * Responsible for paperwork and equipment and customer service * Proper lifting and safety procedures • Processed business paperwork into the computer and filed printed documents. • Attained bonuses for every month that I worked there for have a 4.8/5 or higher for a customer service rating. • Loaded/unloaded of household furniture office furniture, hospital furniture, etc. Skills • Office Furniture • Reservation System • Fragile Items • Hand Trucks • Customers Items • Incident Reports • Resorts • Special Rate • Household Goods • Personal Items Education 2009 - 2009 High School Diploma |
Motel Desk Clerk Resume
Work Experience Motel Desk Clerk, BAYMONT - Springfield, MO 2019 Received telephone calls and made reservations. Assist in maintaining the cleanliness of the front office, lobby, and surrounding areas. Check guest in and out of computer system, answer phones, makereservations, check credit lists, and assist guests. Create templates, spreadsheets, and memos to promote proper communication between departments. Assist in customer service, answer phone calls, check people in, clean, cook food, data entry. Front Desk Associate, LA Fitness - Charlotte, NC 2017 - 2019 Greet existing and prospective members upon entering the facility. Meet, greet and provide excellent customer service to members and guests of LA Fitness. Review and discuss new membership rates and/or promotions with prospective clients Offer upgrade options to current memberships (ie. Associate Customer Service Representative, Wells Fargo - Charlotte, NC 2013 - 2017 Handled customer complaints by thoroughly diagnosing issue and quickly presenting a solution. Process consisted of constant data entry while maintaining flawless communication and providing world class service. Demonstrated solid product knowledge and used cross- selling. Spend 30% of my time working with my tellers and manager to obtain my team's sales goals. Skills Education High School Diploma 2013 - 2013 |
Order Desk Clerk Resume
Kathleen Carroll Order Desk Clerk phone(250) 555-5395 address98599 W. Oak Rd., Chicago, IL emailkcarroll@example.com Experience 2019 Order Desk Clerk DARD Products · Chicago, IL • Entered orders in an order entry/data base system. • Pick, picture, box, and ship UPS and FedEx parts orders for a custom high speed door company. • Process tokens submitted via electronic order system (EDI) for successful conversion to customer orders. • Liaised with vendors to resolve issues with Internet phone and in-room movies. • Order Desk Support (STC) Input work orders into Oracle. 2018 - 2019 Order Desk Clerk Hallmark · Chicago, IL • Inventory management Adhere to safety protocol and procedures Picking and packing Order fulfillment Ability to efficiently and effectively read multiple invoices • Processed orders for shipping by picking items from various locations using RF scanning equipment and various forklifts. 2016 - 2018 Child Care Associate YMCA of Greater Indianapolis · Indianapolis, IN • Worked two-years providing child care for Parents on a "on-call basis. • Time management, juggling of all parents and their children's schedules, as well as mine and my own children. • Deliver personal care * Bathing, cooking, housekeeping, assist with doctor visits. • Promoted physical, mental, and social development by implementing classroom games and outdoor recreational activities. • Worked for the Peoria area Y.M.C.A as a child care provider for the last 2 & 1/2 years • Provide a healthy and safe environment pre and post-open heart surgery. Skills • Appropriate Activities • Positive Relationships • RF • POS • High-Value Items • Data Entry • Safe Environment • Order Processing • Personal Care • Phone Calls Education 2016 - 2016 High School Diploma |
How to write a desk clerk resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in desk clerk-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These four steps should give you a strong elevator pitch and land you some desk clerk interviews.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical desk clerk skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a desk clerk resume:
- Reservations
- Front Desk
- Customer Service
- Room Availability
- Direct Calls
- Telephone Calls
- Incident Reports
- Night Audit
- Service Desk
- Office Equipment
- Computer System
- Hotel Guests
- Provide Clerical Support
- Guest Accounts
- Hotel Services
- Guest Complaints
- Customer Complaints
- Guest Rooms
- Room Reservations
- Clean Rooms
- Credit Card Transactions
- Emergency First Aid
- Fax Machines
- Guest Registration
- Emergency Situations
- Administrative Tasks
- Office Machines
- Transferring Calls
- PowerPoint
- Security Cameras
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How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the desk clerk position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write desk clerk experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are great bullet points from desk clerk resumes:
Work History Example #1
Physical Therapy Aide
Lighthouse
- Trained in CPR for adults, children and infants, along with how to use AED and first aid.
- Trained in CPR, AED and First Aide, Blood Bourne Pathogens, Recipient Rights and Crisis Prevention Intervention.
Work History Example #2
Work Study Student
Aramark
- Recruited student workers around campus for three years, and also conducted interviews, and passed recommendations on to hiring manager.
- Collaborated with other employees throughout campus in delivering exceptional products and services.
- Helped put together a PowerPoint presentation being used at registration informing new patrons of policies/procedures.
- Prepared arrangements for high school guidance counselors' reception
- Employed in the work-study program in the Department of Computer.
Work History Example #3
Front Desk Receptionist
Comcast
- Maintained accurate training data for each student and provided general clerical assistance including data entry of payroll, billing and invoicing.
- Rendered assistance to customers, employees, partners, and vendors thru phone calls.
- Acquired proper knowledge of Opera and PBX Systems to efficiently manage patrons.
- Scanned records directly into EHR.
- Developed relationships with both clients and coworkers to establish a productive workplace and efficient communication
Work History Example #4
Receptionist/Billing Clerk
Massage Envy
- Interviewed clients to complete case histories, intake, and insurance forms.
- Verified insurances only for Medicaid patients through online website portals.
- Assisted in helping patients apply for Medicaid/ Medicare or other government subsidies to help pay for medications.
- Maintained accurate Medicare and Medicaid billing analysis reports.
- Coordinated and supervised employee hours and mileage, transforming it into a structured processed weekly payroll.
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Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
High School Diploma
2018 - 2018
Highlight your desk clerk certifications on your resume
If you have any additional certifications, add them to the certification section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
Here are some of the best certifications to have on desk clerk resumes:
- Certified Medical Administrative Assistant (CMAA)
- Certified Medical Office Manager (CMOM)
- Certified Clinical Medical Assistant (NHA)
- Certified Medical Insurance Specialist (CMIS)