Receptionist (Remote)
Remote Desk Clerk Job
The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).
Responsibilities
Answer and direct phone calls
Distribute mail
Act as first point of contact for visitors
Qualifications
High school diploma or relevant work experience
Ability to maintain a positive attitude
Excellent communication skills
Litigation Docket Clerk
Remote Desk Clerk Job
Top-tier international law firm seeks Remote Litigation Docket Clerk. Based in Orange County or Los Angeles, the Litigation Docket Clerk will be responsible for the daily activities in a Managing Attorney's Office, with a focus on reviewing court filings, docketing, calculating deadlines, tracking critical dates, and utilizing the firm's calendaring database to process and calendar incoming court documents. Ideal candidate will have experience working in a large law firm and 3+ years of prior experience in litigation docketing. Must be proficient in Microsoft Office and rules-based calendaring software such as CourtAlert or CompuLaw, as well as federal, state and local court systems and electronic filing systems. While this is a remote position, Litigation Docket Clerk may have to come to office occasionally, when necessary. Salary is up to $95k, depending on experience, qualifications and skills. For prompt confidential consideration, please submit MS Word version of resume.
Receptionist-Banking
Desk Clerk Job In Columbus, OH
Job Opportunity: Customer Support Representative/Account Representative-Sr
Pay Rate: $19.16/hour
Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience.
Job Responsibilities for Client Support Service Professional:
Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency.
Assist with Cash Management products, online account access, mobile app usage, and general financial questions.
Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment.
Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team.
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Front Desk Receptionist
Desk Clerk Job In Dublin, OH
We are looking for a bright and energetic individual with an incredible personality to be the first and last face our customers see as a part-time receptionist at our Sawmill Road location.
requires 16 hours - 24 hours per week during the hours of 9:30 AM - 6 PM
Join our service team, where we strive to create the perfect experience for every person who walks through our door and add your own chapter to the Diamond Cellar Story. Attitude is everything - so grumpy people need not apply! We're looking for someone fun, welcoming and service-oriented. Most importantly, you must be kind - so, once again grumpy people need not apply!
Diamond Cellar is a company rich in history with three generations based right here in Central Ohio for more than 70 years. We pride ourselves in providing the absolute best experience for our customers through our service. In addition to our large in-house design team, we represent some of the world's most renowned brands like David Yurman, Roberto Coin, Rolex, and many more. We believe in creating a fun, enjoyable, and pleasant environment for shopping and working and it shows by the number of employees who have worked here for over a decade.
Diamond Cellar Holdings is an equal opportunity employer dedicated to promoting diversity of all levels of employees. While we appreciate your interest, please know that due to the large volume of applicants we receive, we are only able to contact the applicants best suited to the requirements of the position.
Receptionist
Desk Clerk Job In Columbus, OH
Scheduler - Service Representative
Hybrid - Columbus, OH (Training onsite)
Responsibilities:
Speak with patients to assess their needs through actively listening to their concerns and questions and making appropriate recommendations and clarifications.
Coordinate outpatient appointments across multiple specialties including routine visits, urgent and emergency issues and associated testing.
Work with callers to resolve complex problems by gaining understanding of large-scale operational processes.
Become a subject matter expert, understanding the nuanced processes of determining appropriate appointment needs and provider preferences.
Utilize software systems to facilitate patient interactions.
Provide outstanding customer service to callers through listening, empathy and understanding the needs of each individual patient.
Help promote a culture of positivity and teamwork across your team.
Qualifications:
High school diploma or equivalent required
Two years of customer service experience over the phone or in person
Passion for providing excellent customer service
High level of interpersonal skills with ability to handle sensitive, confidential situations and built trust with patients calling in.
High proficiency with technology and using multiple computer-based systems with ability to learn new programs.
ABOUT EIGHT ELEVEN:
At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs.
For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That's the Eight Eleven promise.
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Retirement Plan Processor-Data entry
Desk Clerk Job In Columbus, OH
Have you tried to get your foot in the door with a Fortune 100 company and not had any luck? What about a Fortune 100 company that was also voted as a Fortune 100 Best Places to Work?
This position is an excellent opportunity to build a fulfilling career within a leader in the financial services and insurance industry. After this role, you could find yourself moving in many directions including management, finance, accounting, or a multitude of other departments!
A Fortune 100 company headquartered in Columbus, OH is actively seeking 2 Financial Services Support Representatives (Data Entry Operators) to join the Private Retirement Plan Operations team at their location in downtown Columbus, Ohio. Our client provides products and services to manage retirement plans for private and public companies and organizations across the nation, and is currently the #1 provider for public 457 plans.
Why Work With Us?
· Pay: $16.00
· Start Date: May 2025
· Job Location: Hybrid and Remote schedules available -Candidates must reside within 35 miles of Columbus, OH.
· Schedule: Monday- Friday 9:00 am- 5:30 pm EST
· Weekly Pay and Health Benefits
· Career Growth Opportunities
About the Job:
This position is an entry level role that will mainly support our Employee Notice Delivery team. This team is responsible for sending out retirement plan notices and disclosures to plan sponsors and plan participants. Candidates could be asked to assist with other data entry projects to assist the Administration time on occasion. This team prides itself on providing excellent customer service, so we are looking for candidates who will go above and beyond in order to ensure that a job is completed. Most of the notices that are sent out are deadline driven, so it's imperative that these go out on time. This position will require navigating and effectively entering data into a multitude of Retirement Plan applications and maintaining business knowledge on these processes.
As an ideal candidate you will have:
Basic Qualifications:
· A completed High School diploma
· 1-2 years' work experience in an office
· Ability to type 45 wpm + with a high level of accuracy
Preferred Qualifications:
· Verbal and interpersonal skills to best communicate technical information
· Ability to multi-task and navigate multiple systems
· Ability to work in a high production environment
· Quick Learner
· Self-Starter
· Knowledge of Microsoft Office(Excel and Outlook)
Interested?
Make sure your resume is up to date and forward it to ******************************** for consideration. Thank you and we look forward to connecting with you!
Front Desk Agent
Remote Desk Clerk Job
Register and assign rooms to guests.
Issue room key and escort instructions to Guest Service Agent or directly to guest.
Sort, and track incoming mail and messages.
Transmit and receive messages using all communication avenues.
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Compute bill, collect payment, and make change for guests.
Make, confirm, and cancel reservations via all communication avenues.
Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
Make reservation, transportation, or entertainment reservations for guest.
Deposit guest valuables in hotel safe deposit box.
Ability to accurately use various office software.
Have a full working knowledge and expertise of each shift including night audit.
Requirements Requirements
Skills to be successful in the role would include:
Knowledge of OnQ operating system a plus!
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to accurately report information.
Ability to assist with various office tasks as needed.
Attend required meetings.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Relevant training and experience and additional education preferred.
CPR and first aid training preferred but can be trained.
Pooled Position Limited Tempor - Tennis Complex Desk Clerk
Remote Desk Clerk Job
The University of Wyoming invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/or diverse initiatives
.
JOB TITLE:
Tennis Complex Desk Clerk
JOB PURPOSE:
Tennis Complex Front Desk Clerk will check local players into the facility, as well as charge for usage using a card scanning system. This position will supervise court operations, answer phones, schedule appointments, as well as cashier and janitorial duties (vacuuming courts and public areas).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Check local players into Tennis Complex facility
Charge for usage using a card scanning system
Supervise court operations
Answer phones
Schedule appointments
Cashier
Janitorial duties
REMOTE WORK ELIGIBILITY:
This position provides vital support to campus customers and requires the successful candidate be available to work on campus.
MINIMUM QUALIFICATIONS:
Education: High School Diploma or GED
Computer skills required (Microsoft Word, Outlook & Excel)
DESIRED QUALIFICATIONS:
Friendly and outgoing personality
Ability to work independently
Detail oriented
REQUIRED MATERIALS:
Complete the online application and upload the following for a complete application: cover letter & resume.
HIRING STATEMENT:
UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call ************ or email ****************.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************
FRONT DESK AGENT - Homewood Suites by Hilton Rochester Victor
Remote Desk Clerk Job
Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported.
Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence.
Reports To: Guest Service Manager or Assistant General Manager
Summary
Responsible for performing a variety of guest service activities while providing the highest level of service possible.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Greet, register, and assign rooms to guests.
Answer telephone.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Make and confirm reservations.
Monitor room availability.
Block rooms.
Program wake-up calls.
Handle guest mail and messages.
Perform check-out services.
Open and close shifts making cash drops as necessary.
Maintain market stock and coffee area as needed.
Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
Provide guests with directions and information regarding the local area.
Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
Schedule shuttle runs for guests (hotels with shuttle only).
Provide safe transportation to all guests using the hotel shuttle vehicle (hotels with shuttle only).
Perform laundry duties as needed
Maintain continental breakfast, including closing and cleaning of area.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Be at work consistently and on time; Arrive at meetings on time.
Able to read and interpret written information.
Able to work alone or with others.
Able to deal with frequent change, delays, or unexpected events.
Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan.
Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail.
Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics.
Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process.
Contribute to building a positive team spirit; ask for and offer help when needed.
Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values.
Active problem solver by listening to guests and providing service that exceeds expectations.
Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure.
Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings.
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Requirements
Education and/or Experience
One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Computer Skills
To perform this job successfully, an individual should have basic computer knowledge, i.e. Internet Navigation; Microsoft Excel software and Microsoft Word software.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Ability to communicate with others in a clear and professional manner.
Certificates, Licenses, Registrations
Maintain a valid New York State Drivers License with no major violations (select service properties only).
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands
The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation:
Move, transport, put, install, remove, replace, position, place, transfer
Ascend, descend, work at heights, traverse
Move about or to, position self
Detect, operate, adjust, attach, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, create, collect, inspect, prepare, service
Communicate, converse, discern, convey, discuss
Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess
The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.
Acknowledgement
This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Salary Description $16-$18
Front Desk Agent
Remote Desk Clerk Job
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Education & Experience
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
• Ability to participate in the creation of an enjoyable work environment
Requirements
Job Duties & Functions
Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Typist (Remote)
Remote Desk Clerk Job
We are looking for a highly organized and efficient Typist to assist with data entry, document preparation, and administrative tasks. The ideal candidate will have fast and accurate typing skills and a strong attention to detail. We offer flexible hours with both full-time and part-time positions available, making this role perfect for individuals seeking remote work opportunities.
Key Responsibilities
Type and format documents, correspondence, and reports from various sources such as handwritten notes or audio recordings.
Proofread and edit documents for accuracy, grammar, and spelling.
Enter and maintain accurate data in company systems or databases.
Transcribe meeting minutes, audio recordings, or other dictations as needed.
Organize and manage both digital and paper files, ensuring proper labeling and easy access.
Collaborate with other departments to support administrative needs.
Perform additional clerical tasks, such as scanning, photocopying, and filing, as required.
Experience & Qualifications
High school diploma or equivalent required.
Proven ability to type at least 50 words per minute with high accuracy.
Strong familiarity with word processing software (Microsoft Word, Google Docs).
Basic understanding of spreadsheets (Microsoft Excel, Google Sheets) preferred.
Excellent communication and organizational skills.
Ability to manage multiple tasks with attention to detail.
No prior experience necessary, but experience in a clerical or administrative role is a plus.
Benefits
Competitive salary ranging from $29,000 to $45,000 USD annually, based on experience and hours worked.
Remote work with flexible scheduling options for part-time or full-time positions.
Health, dental, and vision insurance for full-time employees.
Paid time off, including vacation and sick days.
Opportunities for professional development and career growth.
Retirement savings plan with employer contribution for eligible employees.
How to Apply
If you are an efficient typist with a keen eye for detail, we encourage you to apply! This is a great opportunity to join a dynamic team while enjoying the flexibility of remote work.
Remote Typist & Transcriptionist
Remote Desk Clerk Job
Do you possess a keen ear for detail and a passion for precision? Were seeking a Remote Typist & Transcriptionist to join our team. In this role, you will be responsible for accurately transcribing audio recordings, ensuring that every word is captured flawlessly. Your work will support the creation of vital documents and records that drive our companys success.
Key Responsibilities:
Listen to audio recordings and transcribe them into written reports with high accuracy.
Edit and proofread transcripts to ensure clarity, grammar, and consistency.
Collaborate with various departments to ensure that transcriptions meet specific format and quality requirements.
Manage and organize large volumes of audio files and transcripts in a secure database.
Follow strict confidentiality guidelines when handling sensitive information.
Utilize transcription software and digital tools to streamline your work and improve efficiency.
Meet deadlines consistently while maintaining exceptional quality standards.
Qualifications & Skills:
Proven experience in transcription, typing, or a similar role is essential.
Exceptional typing speed (minimum 70 WPM) and a high level of accuracy.
Excellent listening skills with the ability to understand different accents and complex terminologies.
Proficient in using transcription software and standard office tools.
Strong editing and proofreading skills.
Detail-oriented, self-disciplined, and able to work independently in a remote environment.
Familiarity with healthcare terminology is a plus but not required.
Benefits & Perks:
Competitive Salary: $38,000 $48,000 annually.
Flexible remote work with a schedule that fits your lifestyle.
Comprehensive health, dental, and vision insurance.
Generous paid time off, including vacation and personal days.
Professional development opportunities including transcription training programs.
Performance bonuses and opportunities for career advancement.
A supportive work culture that values your contributions and offers a platform for growth.
Why Join Us?
At our company, we believe that every detail matters. As a Remote Typist & Transcriptionist, you will be an essential part of our mission to deliver high-quality documentation services that drive our business forward. Join us and enjoy the benefits of a dynamic, innovative environment where your skills are recognized and rewarded. If you are looking for a role where precision meets opportunity, we would love to have you on board!
Package Details
Front Desk Agent
Desk Clerk Job In Columbus, OH
The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. Our Front Desk Agents also bartend and light food service duties.
Essential functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel's system, verifying reservation details, address, and payment information.
Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members.
Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
Assist guests with luggage upon arrival and departure.
Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
Be aware of and prepare for incoming VIP guests.
Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
Exhibit a positive and cooperative attitude as part of the team.
Communicate effectively with coworkers and contribute to a supportive work environment.
Handle and account for keys properly.
Understand and adhere to emergency procedures and security policies.
Ensure the confidentiality and protection of guest room numbers.
Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
Must maintain a neat, clean, and well-groomed appearance in accordance with company standards
Qualifications:
Education: High School diploma or equivalent.
Experience: Prior experience in a customer service role preferred.
Strong verbal and written communication skills.
Basic computer skills.
Knowledge of the hotel, its services, and the surrounding area.
Ability to stand for extended periods, up to 8 hours.
Ability to lift up to 15 lbs on occasion.
Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.
Front Desk Agent
Desk Clerk Job In Columbus, OH
Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk. Greets and registers guest, provide prompt and courteous service, and closes out guest accounts upon completion of stay to meet Marriott's high standards of quality. Remain active in the daily operations of front desk to ensure 100% customer satisfaction.
ESSENTIAL FUNCTIONS:
Greet guests immediately with a friendly and sincere welcome using the 15-5 Rule. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as directions to company offices and local attractions. Be familiar with events taking place in area.
Promptly complete the registration process by inputting and retrieving information from computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs and code electronic keys. Nonverbally confirm the room number and rate. Provide check in folders containing room keys. Close out guest accounts at time of check out. Use standards for check-ins and check-outs.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Keep record of all the vouchers received at the front desk. Post charges to guest room accounts. Perform bucket check every shift to verify payment type, correct demographic information, and room rate
Promptly answer the telephone using positive and clear English language. Take reservations. Retrieve mail, small packages and faxes for guests as requested. Ensure the voice message is left for the guests about the mail
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise and authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Complete daily shift checklist and other duties assigned by the supervisor
Have working knowledge of reservations and procedures. Take reservations on the phone. Know cancellation and walk procedures.
Communicate with Housekeeping and Maintenance department to follow up on guest requests.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Develop a thorough knowledge of room locations, types of rooms and room selling strategies. Know Marriott Rewards program and its benefits.
OTHER:
Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon particular requirements of the hotel.
Prepare daily arrivals with special requests, pre-assign rooms for VIP guests and advise Housekeeping accordingly.
Operate fax machine to send, receive, and log incoming transmissions. Notify guests using the voice mail. Ensure any leftover fax must be delivered to the room by 10pm on daily basis.
Provide safety deposit boxes for guests and file access slips in box order.
Use the photocopier to make copies of items as required.
May need to work in any other department in case the need arises.
Other duties as assigned by the supervisor such as assisting other departments or being Person in Charge, etc.
May be asked to serve on safety committee and other committees as required.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to read, write and speak the English language fluently.
Ability to stand, walk, bend, stoop, reach arms overhead and continuously perform behind the front desk.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to access and accurately input information using a moderately complex computer system.
Knowledge of hotel operations, including security, and safety programs, reporting repairs, maintenance through use of GXP.
Knowledge of PMS
Protect employer's privacy and data; keep passwords safe.
QUALIFICATION STANDARDS:
EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
EXPERIENCE: No prior experience required. Prior hospitality experience preferred.
LICENSES OR CERTIFICATES: No special licenses required. Individuals are required to meet the minimum bonding standards.
GROOMING: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook).
OTHER: Applicants with additional language skills preferred.
Front Desk Agent Job
Desk Clerk Job In Grove City, OH
Why You'll Love This Job
Our SAI HOTELS LLC is seeking front desk agents to join our team. We are looking for team players with high energy, an upbeat personality, and outstanding customer service skills!
8 hour shifts Day or Night availability.
Benefits
Medical, Dental, and Vision Insurance for Full Time Staff
Life Insurance for Full Time Staff
401(k) Retirement Plan
Paid Time Off
Employee discount
Job Duties and Responsibilities
Exceptional guest service delivery with problem resolution ability
Excellent communication and phone skills
Process all guest check-ins, check-outs, room assignments, and room change/guest requests
Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction
Account balancing & cash handling
Ability to understand and uphold hotel and brand standards and expectations
General office up keeping and ensuring public areas are cleaned and replenished as needed
Knowledge of hotel amenities as well as surrounding area (attractions/restaurants) in order to optimally service guests needs
Knowledge of Microsoft office and computer skills
Capacity to stand or walk for an extended period of time.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds
Adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.
Qualifications
Superior customer service skills including problem solving and ability to multi-task
Strong attention to detail, good follow through, and communication skills
Previous hotel or customer service experience preferred
Previous customer service experience preferred
Type: Full Time (Hourly)
Job ID: 146061
Virtual Front Desk Receptionist
Remote Desk Clerk Job
Job Title: Virtual Front Desk Receptionist
Company: Elev8 Events
About Elev8 Events: Elev8 Events is a leading travel agency committed to providing exceptional experiences to our clients. With a focus on personalized service and attention to detail, we specialize in crafting bespoke travel itineraries that inspire and delight. Our team is dedicated to exceeding client expectations and creating memories that last a lifetime.
Position Overview: Elev8 Events is seeking a friendly and professional Virtual Front Desk Receptionist to be the first point of contact for our clients and visitors. The Virtual Front Desk Receptionist will play a crucial role in creating a positive and welcoming atmosphere and ensuring smooth operations at the front desk. This position offers an exciting opportunity to be the face of Elev8 Events and contribute to the overall success of our business.
Key Responsibilities:
Greeting and Welcoming: Welcome clients, visitors, and guests with a warm and friendly demeanor, providing assistance and guidance as needed.
Answering Inquiries: Respond to phone calls, emails, and in-person inquiries promptly and professionally, providing accurate information about our services and offerings.
Appointment Scheduling: Schedule appointments, meetings, and consultations for clients and team members, coordinating calendars and ensuring optimal timing.
Check-In and Check-Out: Check in clients for appointments and meetings, ensuring all necessary paperwork and documentation are completed accurately. Assist with check-out procedures as needed.
Administrative Support: Provide administrative assistance to various departments, including filing, data entry, and document preparation.
Office Management: Maintain a clean, organized, and welcoming reception area, ensuring supplies are stocked and equipment is functioning properly.
Client Communication: Serve as a primary point of contact for client inquiries and concerns, liaising with internal teams to ensure timely resolution.
Security and Access Control: Monitor access to the premises, ensuring the security and safety of our staff and visitors.
Mail and Package Handling: Receive and distribute mail and packages, ensuring they reach the appropriate recipients in a timely manner.
Ad Hoc Tasks: Assist with special projects and tasks as assigned by management, demonstrating flexibility and adaptability to meet evolving business needs.
Qualifications:
Previous experience in a customer service or receptionist role, preferably in the travel or hospitality industry.
Excellent communication and interpersonal skills, with a professional and courteous demeanor.
Strong organizational skills and attention to detail, with the ability to multitask and prioritize effectively.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to remain calm and composed in fast-paced and high-pressure situations.
A positive attitude and a genuine passion for providing exceptional service to clients and visitors.
Benefits:
Competitive pay and benefits package.
Opportunities for professional growth and development within a dynamic and growing company.
Access to exclusive travel perks and discounts.
A supportive and inclusive work environment with a focus on work-life balance.
Join Elev8 Events as our Virtual Front Desk Receptionist and be part of a team that is dedicated to creating exceptional experiences for our clients. Apply now to help us elevate our front desk operations to new heights!
Front Desk Receptionist-Remote
Remote Desk Clerk Job
Job Title: Front Desk Receptionist
Job Summary: We are looking for a friendly and professional Front Desk Receptionist to be the first point of contact for our company. The ideal candidate will have excellent communication skills, a warm demeanor, and the ability to manage multiple tasks efficiently. This role is key to creating a positive first impression for clients, visitors, and staff.
Key Responsibilities:
Greet and welcome guests, clients, and visitors in a courteous and professional manner.
Answer and direct phone calls promptly and efficiently.
Manage the reception area to ensure a tidy and welcoming environment.
Handle incoming and outgoing mail, packages, and deliveries.
Schedule appointments and maintain calendars for staff as needed.
Provide general administrative support, including data entry, filing, and document preparation.
Assist with office management tasks, such as ordering supplies and coordinating maintenance.
Maintain security by following procedures, monitoring logbooks, and issuing visitor badges.
Respond to inquiries and provide accurate information about the company's services.
Qualifications:
High school diploma or equivalent; additional certification in office administration is a plus.
Proven experience as a receptionist, front desk representative, or similar role.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Strong verbal and written communication skills.
Excellent organizational and multitasking abilities.
Professional appearance and demeanor.
Ability to handle sensitive information with discretion.
Strong customer service and problem-solving skills.
Preferred Skills:
Experience with office equipment (e.g., fax machines, printers, phone systems).
Familiarity with scheduling and office management software.
Bilingual abilities are a plus.
Work Environment:
Office-based position with standard business hours.
May require occasional overtime depending on business needs.
Compensation:
Competitive salary based on experience.
Benefits package including health insurance, paid time off, and professional development opportunities.
Front Desk Receptionist (Remote)
Remote Desk Clerk Job
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Responsibilities
The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to Wellstars patients and customers. This includes greeting customers, registering patients at check-in and check out, answering telephones, scheduling appointments, cash management, and/or adiminstrative functions that support the practices operations. The FOS is an important team member in achieving patient experience, employee engagement, and financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers.
Qualifications
Required Minimum Education:
Position requires a high school diploma or equivalent.
Required Minimum Experience:
1-2 years administrative front office experience in a physician practice or health care setting preferred.
Previous customer service experience required.
Required Skills:
Computer skills essential. Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred.
Knowledge of insurance filing and requirements. Strong verbal and written communication skills.
Must be able to communicate and understand verbal and written English language and display a positive attitude while working in a team setting.
Wed like to invite you on a career journey like no other! In return for your contributions, well help you make the most of all lifes moments on and off the job. Wellstar Total Rewards is designed to provide for your total well-being, including: Your Wellness, Your Pay, Your Future, Your Joy. We think its pretty simple we care for our team members and our team members care for the community.
Front Desk Receptionist
Desk Clerk Job In Westerville, OH
Job Details Westerville - Polaris Pkwy. - Westerville, OH $16.00 - $18.00 Hourly Health CareDescription
The Front Desk Receptionist/Scheduler will greet patients and visitors over the phone and in-person, optimize provider schedules and patient satisfaction with efficient scheduling, and serve as the primary point of entry for everyone entering the practice.
Duties & Responsibilities:
Serve as the primary point of entry for all patients and visitors of the practice, greeting others in a friendly, professional, and efficient manner.
Respond to patient and physician requests, such as medical records, filing, and other tasks given.
Manage incoming and outgoing phone calls in a friendly manner to set the tone for the patient's encounter and the expectations for the office.
Schedule patient appointments appropriately to ensure smooth flow and cadence of the day and to decrease patient wait times.
Ensure all requests are handled in a timely manner.
Provide administrative support by assisting with the scanning, filing, and preparation of patient charts and records, telephone scheduling, mail/mail processing and other front/back-office functions as appropriate and necessary to practice operations.
Follow proper opening/closing procedures as designated by the specific practice.
Collect, enter, and maintain all patient demographic and insurance/payer information in an accurate and detailed manner.
Respond accurately and promptly to all requests to verify, correct, or update such information as required by the practice, Avina Women's Care, and insurance/payers as appropriate.
Strive to meet all practice and Avina Women's Care standards and policies for the collection of such payments and balances.
Record all payment and service billing information accurately following all practice and Avina Women's Care policies regarding cash control, daily balancing, charges, and payment postings.
Always maintain professional and positive attitude and appearance.
Display active commitment to the mission, vision, and values of Avina Women's Care.
All other duties as assigned.
Qualifications
Required Skills & Abilities:
Personality and demeanor to deal with the public and work closely with a wide
variety of employees and patients.
Basic office skills such as typing, filing, and phone etiquette.
Verbal and non-verbal communication skills to communicate with staff, patients, physicians, and visitors.
Physical Demands:
May require sitting at a desk and working on a computer.
Must have good vision and hearing perception to view computer screens and discern telephone rings and conversations.
Frequent bending, standing, reaching, twisting, and lifting up to 35 pounds.
Able to move quickly to respond to patient and physician requests.
Education & Experience:
High school diploma or equivalent required.
Minimum 2 years medical reception preferred.
Front Desk Agent
Desk Clerk Job In Chillicothe, OH
Front Desk Agent
Reports To: Front Office Leadership / Assistant General Manager / General Manager
The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.
_____________________________________________________________________________
Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Greet and welcome guests upon arrival, ensuring a warm and positive first impression.
● Register guests into the hotel's system, verifying reservation details, address, and payment information.
● Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members.
● Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
● Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
● Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
● Answer telephone calls courteously, providing accurate information and service.
● Handle reservations with efficiency and accuracy.
● Assist guests with luggage upon arrival and departure.
● Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
● Manage guest requests for laundry, messages, wake-up calls, mail, and faxes.
● Be aware of and prepare for incoming VIP guests.
● Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
● Exhibit a positive and cooperative attitude as part of the team.
● Communicate effectively with coworkers and contribute to a supportive work environment.
● Handle and account for keys properly.
● Understand and adhere to emergency procedures and security policies.
● Ensure the confidentiality and protection of guest room numbers.
● Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
● Must maintain a neat, clean, and well-groomed appearance in accordance with company standards
Qualifications:
Education: High School diploma or equivalent.
Experience: Prior experience in a customer service role preferred.
● Strong verbal and written communication skills.
● Basic computer skills.
● Knowledge of the hotel, its services, and the surrounding area.
● Ability to stand for extended periods, up to 8 hours.
● Ability to lift up to 15 lbs on occasion.
● Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.
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