Desk Assistant resume examples for 2025
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All resume examples
Desk Assistant Resume
Work Experience Desk Assistant, Massage Envy - Atlanta, GA 2019 Contacted previous customers to gain new members by accessing old GC customers from prior years. Customize a guest's massage experience through communication. Performed several customer related activities including appointment scheduling, customer service, and customer check-in/out. Answer Phones Assist Clients to the right department Filing confidential paper work, making copies, and faxing Desk Worker, The Blackstone Group - Arlington, VA 2018 - 2019 Registered guests, customer service, made sure rooms were cleaned, made reservations. Worked front desk, night adit, phones, customer service. Handled large amounts of money Checked guests in and out of motel Night audit experience Answered phone and took reservation Provided outstanding customer service and answered calls. Work Study Student (Part-Time), WELLNESS CENTERS OF AMERICA - Main, PA 2016 - 2018 Created Excel contact lists and Word templates, documented processes and procedures to enable efficient delivery of infusion and transfusion services. Worked with insurance companies for pre-certifications. Reviewed and analyzed an Access database and processed updates to provider records in the Portico System focusing on accuracy and efficiency. Create itinerary for upcoming events File confidential patient information into database Organized data into spreadsheets and tables Skills Education Bachelor's Degree English 2015 - 2018 Pennsylvania State University - Main, PA |
Circulation Desk Assistant Resume
Ruth Gardner Circulation Desk Assistant Employment History: BROOKLYN PUBLIC LIBRARY - Englewood Cliffs, NJ 2019 Circulation Desk Assistant • Provided service at the circulation desk. • Performed client services delivery such as reference and circulation desk work. • Maintained circulation desk, updated library records, assisted students. NBCUniversal - Englewood Cliffs, NJ 2018 - 2019 Library Page • Conducted studio tours and coordinated ticketing for Saturday Night Live and Late Night with Conan O'Brien • Conducted studio tours and served as audience assistant for Saturday Night Live and Late Night with Conan O'Brian. • Conducted studio tours of Saturday Night Live, Late Night with Conan O Brien, Today and NBC Nightly News. • Serve as lead staff at the customer service desk in the absence of a manager. • Performed full range of circulation desk administration procedures. NBCUniversal - New York, NY 2017 - 2018 Public Relations Internship • Developed creative online copy for media galleries and researched content for site. • Coordinated, researched venues and produced special events for artist showcases. • Developed Quaker Oats content strategy for emerging media platforms, including Twitter and Facebook. Skills: Internal Communications, Customer Service, Shelve Books, GPS, New Books, Press Releases, Book Shelves, Client Events, Millennium, Expensive Equipment Education: University of North Carolina at Greensboro - Greensboro, NC 2014 - 2017 Bachelor's Degree Communication |
Help Desk Assistant Resume
Frank Ferguson Help Desk Assistant Experience Help Desk Assistant, Verizon, Silver Spring, MD 2020 • Interfaced with Internet Service Providers and field technicians to troubleshoot problems. • Direct transfer calls from Tier 1 and working a ticket queue to resolve issues by directly contacting the end user. • Review, analyze and troubleshoot technical issues * Identify and implement necessary modifications for residential customers * Complete new service orders • Help customers use: Windows, Spreadsheets, Adobe, and Apple iOS computer systems. Information Technology Student Assistant, The Animal Medical Center, Hattiesburg, MS 2017 - 2020 • Worked closely with support personnel of all computer systems in place. • Provided assistance to UTEP students and faculty with use of computer software and audiovisual resources. • Used UNIX scripting to gather data for developed application. • Provided and implemented solutions for firm-wide networking issues and VPN connection problems. VET Assistant, The Animal Medical Center, Hattiesburg, MS 2014 - 2017 • Cleaned kennel and disinfected treatment area and exam rooms. • Assisted in exam rooms, performed radiographs, and laboratory testing. • Monitored anesthesia during the surgery and woke up patient.Took vitals during surgery and monitor patient in recovery. • Fax, copy, and print medical records daily. Skills • Information Technology • Hardware • Personal Computers • Patient Care • Technical Assistance • LAN • Treatment Areas • Powerpoint • Database • Windows Education 2014 - 2014 High School Diploma |
How to write a desk assistant resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in desk assistant-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the desk assistant position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on a desk assistant resume:
- Customer Service
- Residential Life
- Phone Calls
- Front Desk Coverage
- Administrative Tasks
- Emergency Situations
- Resident Assistants
- Scheduling Appointments
- Library Materials
- IDS
- Incident Reports
- Telephone Calls
- Excellent Guest
- PowerPoint
- Word Processing
- Security Cameras
- Direct Calls
- News Stories
- FERPA
- Greeting Visitors
- Lock Outs
- Computer System
- Desk Operations
- Student Housing
- Circulation Desk
- Quality Customer Service
- Library Patrons
- Newsgathering
- Maintenance Issues
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How to structure your work experience
Your work experience should be structured:
- With your most recent roles first, followed by earlier roles in reverse chronological order.
- Job title, along with company name and location on the left.
- Put the corresponding dates of employment on the left side.
- Keep only relevant jobs on your work experience.
How to write desk assistant experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are great bullet points from desk assistant resumes:
Work History Example #1
Hostess Cashier
Wendy's
- Trained new members and also coordinated the drive-thru window ensuring all meals were handed out in proper time.
- Maintained upkeep of the dining room, cleaned bathrooms, washed dishes, cleaned dining room, and prepared store for opening..
- Resolved several tricky customer situations without issue, and received only positive customer feedback.
- Communicated clearly and positively with co-worker and management.
- Created positive customer experience as first point of contact through providing efficient seating arrangements.
Work History Example #2
Sales Floor Associate (Part-Time)
International Bancshares
- Coordinated & filed documentation as well as prepared PowerPoint presentations and record retention.
- Identified risk surrounding accounting procedures and recommended, implemented and evaluated controls to mitigate those risks.
- Communicated with database systems representatives to learn new trading functions and improve trading process.
- Maintained written, verbal and faxed communication with customers concerning accounts.
- Created in-house contests to encourage higher cross-selling numbers within location.
Work History Example #3
Desk Assistant
Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates
- Performed bank deposits in person and electronically, faxed and emailed government financial agencies concerning resident payments.
- Monitored, recorded time, and verified employee payroll for the K street location.
- Expedited communications between upper and mid-level management to include general personnel.
- Screened applicants for potential employment, developed a pool of candidates through networking and using company's database.
- Checked the status of defendants in jail, through use of the internet or by phone.
Work History Example #4
Desk Assistant
Planet Fitness
- Handled the closing tasks including drawer counts, faxing necessary paperwork to corporate locations, and bank deposits.
- Coordinated and processed inter-library loans.
- Assisted users with computer or internet related problem solving; printed posters and other marketing materials for students and staff
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from desk assistant resumes:
Bachelor's Degree In English
Pennsylvania State University, Main, PA
2015 - 2018
Highlight your desk assistant certifications on your resume
Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
Here are some of the best certifications to have on desk assistant resumes:
- Certified Nurse Assistant (CNA)
- Medical Assistant
- Certified Information Technology Professional (CITP)
- Dental Assistant (RDA)
- OSHA Safety Certificate
- Basic Life Support (BLS)