Medical Receptionist
Dermatology Associates of Rochester Job In Rochester, NY
Full-time Description
Our Medical Receptionist will be the first point of contact with our patients, so we are looking for someone to live and breath the culture and core values of our brand. An ideal team member will always remain kind and professional, respond positively to pressure, take initiative, and inspire our team with energy and enthusiasm. Close follow through and collaboration on projects will lead to success in this position. This person will have many opportunities to connect and build a positive rapport with patients and coworkers. We are looking for an individual that will be the liaison between our company and its current and potential customers in a fast-paced environment. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
At Dermatology Associates of Rochester, we believe in positive teamwork, self-accountability and always doing the right thing. Our experienced dermatologists, skin care specialists, estheticians, and researchers are dedicated to bringing an unmatched level of care for our patients cosmetic & skin needs. We offer some of the most advanced skin treatments available for our cosmetic and medical patients.
Requirements
Responsibilities
Manage some inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by going the extra mile
Keep records of all conversations in our EMR in a comprehensible way
Verify Patient insurance information and demographics
Take patient payment and copay
Check patients in and out for appointments
Schedule appointments
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Skills
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
To expedite our hiring process, we invite you to complete a brief assessment through the Predictive Index. Click on this link to continue: *********************************************************
Salary Description $17-$20
Medical Biller
Dermatology Associates of Rochester Job In Rochester, NY
Full-time Description
About Us: Dermatology Associates of Rochester is a thriving dermatology practice, where we blend advanced medical expertise with a compassionate approach to patient care. As one of the fastest-growing practices in the region, we are dedicated to providing top- notch dermatological services in a warm and welcoming environment. Our team of experienced professionals is committed to staying at the forefront of dermatology innovations, ensuring that our patients receive the highest quality treatments tailored to their unique needs. Join us in our mission to enhance skin health and boost confidence, while being part of a collaborative team that values growth, learning, self-accountability and patient satisfaction. We have been a Rochester Top Workplace since 2018 and recently voted a NY Best Company to Work For in 2024.
Job Summary: The Medical Biller will be responsible for managing the billing processes of our practice. This includes preparing and submitting insurance claims, verifying patient insurance coverage, resolving billing issues, and ensuring accurate and timely reimbursement for services provided. Additionally, a significant portion of this role involves direct communication with patients, addressing their questions about bills, payments, and insurance coverage. The ideal candidate will be an integral part of our dynamic team, ensuring seamless billing operations and exceptional patient service.
Requirements
Key Responsibilities:
Review, prepare and submit insurance claims to various insurance companies electronically.
Verify patient insurance coverage and eligibility.
Review and follow up on unpaid or denied claims, making necessary corrections to ensure timely payment.
Post payments and adjustments to patient accounts accurately.
Handle a high volume of patient phone calls, addressing questions and concerns about bills, payments, and insurance coverage.
Explain to patients what their insurance will or won't cover for their treatment.
Generate patient statements and manage patient billing inquiries.
Communicate with insurance companies, patients, and providers to resolve billing discrepancies.
Maintain accurate and organized records of all billing activities.
Ensure compliance with relevant laws, regulations, and policies related to medical billing and coding.
Stay updated on changes in insurance policies, billing regulations, and coding standards.
Assist with the preparation of financial reports related to billing activities.
Qualifications:
Minimum of 1 years of experience in medical billing, preferably in a private practice setting.
Proficiency in medical billing software and electronic health record (EHR) systems.
Strong understanding of medical terminology, ICD-10, CPT, and coding.
Excellent communication and interpersonal skills, with an emphasis on patient interaction.
High level of accuracy and attention to detail.
Ability to handle sensitive and confidential information with discretion.
Strong organizational and time-management skills.
Ability to work independently and as part of a team.
Dermatologist - Suffolk County
West Islip, NY Job
An excellent Dermatologist opportunity exists with Advanced Dermatology P.C. We are a large, progressive, multi-specialty Dermatology practice with over 40 locations in NYC, Brooklyn, Queens, Staten Island, Long Island, Westchester, Connecticut & New Jersey.
With a patient-centered approach, state-of-the-art facilities, and a team of highly skilled professionals, we offer a wide range of services including medical, surgical, and cosmetic dermatology. We are currently seeking a dedicated and compassionate dermatologist to join our growing team across our Connecticut locations.
Responsibilities:
• Diagnose and treat a variety of skin conditions, including but not limited to eczema, acne, psoriasis, skin cancer, and other dermatologic concerns.
• Perform dermatologic surgeries and procedures as necessary, ensuring patient safety and care.
• Provide cosmetic dermatology services, including injectables, laser treatments, and other aesthetic procedures (if applicable).
• Build and maintain relationships with patients, offering high-quality, empathetic care.
• Stay updated on the latest dermatology research, treatments, and practices to ensure the highest standard of patient care.
Requirements:
• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) with a residency in dermatology.
• Board-certified/board-eligible by the American Board of Dermatology.
• Valid Connecticut medical license (or eligibility for licensure in Connecticut).
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment while maintaining a patient-centered focus.
What we offer:
Highly competitive compensation
Generous sign on bonus
Comprehensive Health, Dental, and vision benefits
401(k)
Paid Time off/CME Time off
Long Term Disability Insurance
Will train in Lasers and cosmetics (over 80 Lasers)
Bonus opportunity
Bilingual Outreach & Education Specialist (Spanish Speaking)
Rochester, NY Job
Full-time Description
Bilingual Outreach & Education Specialist
Rochester, NY
Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With respect. Without judgment.
No matter what.
Diversity and inclusion are core values at Planned Parenthood of Central and Western New York (PPCWNY). PPCWNY recruits exceptional and diverse staff. PPCWNY strives to develop staff into leaders for a diverse and global workplace.
In support of Planned Parenthood of Central and Western New York (PPCWNY)'s mission, the Bilingual Outreach & Education Specialist has responsibility for understanding and communicating information about a wide range of sexuality and reproductive health issues working with a variety of individual at all age levels. His/her primary focus will be in the development and delivery of outreach programs geared towards reproductive health awareness and healthy relationships.
Essential Functions
Needs Assessment
Based on the audience, the Outreach & Education Specialist conducts an assessment to identify needs, present available options, which could be programs or services, and determines appropriate follow up
Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others
Program Development & Delivery
In the area of education, the Outreach & Education Specialist identifies designs and presents programs that meet the educational needs of the community: healthy relationships, safe sex, birth control, teen pregnancy, etc.)
Participates in community events: health fairs, school and college presentations, community organizations, etc.
Ensures proper documentation is written for client records, annual funder reports, etc.
Is aware of annual goals and objectives of the organization and participates in their attainment by focusing on the education and counseling needs of our clients and patients (sensitivity and diversity training, etc.) • As needed, may develop and present in-service programs to other PPCWNY staff
Committee Participation
Attends and works on various organizations committees as requested • Attends community meetings as a representative of the organization, as required
Other Accountability Activities
Attends communication meetings held at University and/or other designated sites, as scheduled
Participates in the annual update of all reference materials used in the Education and Clinic areas (flyers, brochures, referral lists, operation procedure manuals, etc.) to ensure consistency
Participates in affiliate initiatives
Participates in programs to ensure that cross training occurs leading to support of the clinic, as needed (pre- and post HIV counseling)
Works on other projects as assigned by the Associate Director of Education and Outreach
Requirements Qualifications
Applicants must possess the following qualifications (or equivalent combination of education and experience):
Education/Experience
Bachelor's degree in Human Services, Social Work, Health Education, or a related field preferred or equivalent combination of education and experience or one of the following equivalencies:
a. 4 years relevant work experience or:
b. Associate's degree in a related field plus two years' experience in a community educator role or:
c. 3 years work experience in a community educator role and cultural competence with a demographic population or:
d. 2 years work experience in a PPCWNY program and cultural competence with a demographic population.
Knowledge, Skills, & Abilities
Must be able to speak, comprehend and write fluently in Spanish
Ability to facilitate discussion /teach classes to youth in a variety of settings on reproductive health topics such as reproductive anatomy, contraceptive methods, STIs, and HIV/AIDS
Experience working with youth and demonstrated ability to be inclusive and non-stigmatizing in their role.
Ability to work flexible hours, including evenings and weekends, and at various work sites as assigned.
PC skills needed in Microsoft Office software (Word, Excel, PowerPoint, Outlook)
Must be very organized and able to handle multiple priorities
Must have excellent communication skills (verbal and written)
Must have reliable transportation and a valid driver's license not in jeopardy of being revoked
Demonstrates a commitment to respecting and learning about the cultural differences, backgrounds, historical traumas, and intersectionality of all colleagues, clients, customers, and vendors
Physical Requirements
Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation
Ability to travel to all agency locations as assigned
Work Schedule This is a full-time, 40 hour a week, position; regular schedule will be Monday - Friday with occasional evenings and weekends.
Benefits & Compensation At PPCWNY, we are committed to equitable compensation practices and transparency. In alignment with these efforts, the pay for this position ranges from $22.89 - $26.51/hour.
Actual compensation will be determined by experience and other factors permitted by law. In addition to competitive compensation, PPCWNY offers an extensive benefits package with generous Paid Time Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, 401(k) with match, and much more!
Planned Parenthood of Central and Western New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.
We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply
Salary Description $22.89 - $26.51 / hour
Community Engagement Coordinator
Canton, NY Job
Full-time Description
The Community Engagement Coordinator plays a vital role in developing, scheduling, and presenting community education programs. This position is responsible for enhancing outreach to priority populations within our service area by providing information on all PPNCNY services. Additionally, the Coordinator supports grassroots organizing efforts by helping to engage community members, assisting with rallies, and collaborating on advocacy initiatives that advance PPNCNY's mission. Through strategic outreach and education, the Community Engagement Coordinator helps connect individuals to essential healthcare resources and services.
Requirements
ESSENTIAL DUTIES:
Develops and presents educational programs tailored to community needs, providing consultation and training for professionals, individuals, and groups.
Establishes and maintains strong relationships with priority populations through multiple encounters, fostering trust and understanding of healthcare access barriers.
Serves as a representative of PPNCNY at community meetings, events, and outreach activities, ensuring visibility and engagement with key stakeholders.
Educates the public about the Family Planning Benefit Program and helps facilitate on-site appointments.
Acts as a bridge between the health center and community-based organizations, faith-based groups, schools, social service programs, behavioral health providers, youth organizations, and local businesses.
Assists with mobilizing community members, coordinating outreach efforts, and supporting advocacy work in collaboration with Planned Parenthood Empire State Acts.
Recruits, trains, and engages volunteers to support outreach and education efforts.
Plan and execute events, independently or in collaboration with coalition members, including logistics, vendor coordination, outreach, and post-event evaluation.
Facilitates PP Generation Action groups on local college campuses, fostering student engagement in reproductive health advocacy.
Maintains a contact list and detailed outreach schedule, staying informed about shifts in community needs and demographics.
Participates in feedback processes with supervisors, colleagues, and community members, using input to enhance outreach strategies.
Completes other duties as assigned to further the mission and outreach goals of PPNCNY.
REQUIRED SKILLS AND ABILITIES:
Ability to organize, prioritize, and manage multiple tasks and data accurately, attention to detail, flexibility, confidentiality, and a sense of humor.
Excellent interpersonal skills with the ability to work cooperatively with internal and external clients.
Is familiar and comfortable with issues related to human sexuality and reproductive health.
Exceptional business, Microsoft Word, Excel, and database skills.
Commitment to PPNCNY core values of teamwork, compassion, confidentiality, and quality care, no matter what.
Willingness and ability to work flexible hours including some evenings and weekends.
Ability to travel locally throughout St. Lawrence County.
Acceptance and understanding of PPNCNY Personnel Policies.
QUALIFICATIONS:
Bachelor's degree in education or communications, psychology, sociology, political science, human services, etc., or ability/experience equal to such background with emphasis on working with adolescents, public speaking, and training skills.
Good oral and written communication skills.
Ability to work evenings and/or weekends as necessary.
PHYSICAL DEMANDS/WORKING CONDITIONS
Lift/carry 10 lbs. or less frequently, and up to 50 lbs occasionally
Bend/squat/kneel frequently
Twist/turn constantly
Climb stairs frequently
Type/keyboard constantly
Salary Description $41,600 - $45,760
Staff Accountant
Elmsford, NY Job
The Staff Accountant supports the accounting functions of the Affiliate, maintenance of the General Ledger, payroll, cash receipts and accounts payable. In addition to the Director of Finance, this position supports the Chief Financial Officer. This position prepares general ledger entries, grant vouchers, account analyses, and other analyses and reports, in accordance with all deadlines and consistent with Finance Department and PPHP policies and needs. This position supports all payroll functions, and cash and funds received at administrative offices and health centers.
Essential Functions: • Prepare and record all general ledger entries to support the monthly closing and financial statement reporting for PPHP, PPHPAF and PPHPAF Votes within the established financial reporting schedule. • Prepare routine income, expense, variance, and balance sheet account analyses, as scheduled by the Director of Finance in the monthly close checklist, and additional account analyses, as requested. • Oversee timely and complete cash receipts processing, recording, and reporting, and preparation of general ledger entries. • Prepare and process bi-weekly payroll, utilizing payroll software applications. • Prepare and record all payroll-related journal entries and reports, including management and time and effort reports. • Prepare and maintain the fixed assets subledger, depreciation and amortization schedules, and all related supporting documentation. • Maintain and monitor operating and finance lease software for accurate reporting of ASC 842 • Assist with the periodic financial analyses of operations, using the monthly financial results to initiate discussions and plans of action with appropriate management to address and resolve significant revenue and cost variances. Identify appropriate metrics to benchmark with the respective department heads to have early warning signs. • Prepare and distribute monthly management reports. • Assist with preparation and completion of the operating and capital budgets and forecast activities. • Assist in the preparation of interim and year-end audit working papers as assigned. • Reconciles monthly bank statements of all affiliate bank accounts to the corresponding General Ledger accounts. • Prepare vouchering, supporting schedules and journal entries required to support all grants and related funders. • Prepare schedules and other supporting materials for the annual certified audit of PPHP's financial statements, and other internal and external reports, according to reporting requirements. • Works directly with Health Centers and Administration departments to ensure consistent application of accounting policies. • Assist with quarterly CRQM Audits • Supports the Director of Finance with ad hoc projects, workflow process improvements and other related duties as required. • Other tasks/projects as assigned by the Director of Finance or Chief Financial Officer.
Non-Essential Functions: • The ability to electronically scan, and manually file, documentation to be retained as per PPHP policy. • Regularly checks personal PPHP email account for important affiliate-related communications, at least every 24 hours.
Qualifications: Skills, Experience, Education and Licensure • Bachelor's degree required in accounting. • Minimum of three plus years general accounting experience. • This position requires a well-organized detail-oriented individual with excellent Microsoft Excel, Microsoft Word, verbal, written and interpersonal skills. Experience working in the Abila MIP, or similar, general ledger and reporting package, is also required. • The Staff Accountant must have the ability to work as a team player and manage work effectively and efficiently under tight deadlines. • Experience in ADP payroll systems preferred. • Experience in the reconciliation of multiple bank and General Ledger balance sheet and expense accounts. • This position requires the ability to work flexible hours including evenings and weekends. • Commitment to the goals of Planned Parenthood Hudson Peconic.
$65,000 - $70,000 annual salary depending upon new graduate or years of relevant experience. Includes: extra shift incentive program, quarterly clinician incentive program, and an additional quarterly incentive program. In addition: PPHP offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, may be eligible for a (Paid) Maternity Leave after one year of employment, Tuition Reimbursement Program, Preceptorship Bonus, Quarterly Bonus program and a 401(k) Plan with a match. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable including location, specialty, service line, years of relevant or relatable experience, education, credentials, budget and internal equity.
Donor Database Administrator
Rochester, NY Job
Full-time Description
Donor Database Administrator
Rochester, NY
Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With respect. Without judgment.
No matter what.
Diversity and inclusion are core values at Planned Parenthood of Central and Western New York (PPCWNY). PPCWNY recruits exceptional and diverse staff. PPCWNY strives to develop staff into leaders for a diverse and global workplace.
In support of Planned Parenthood of Central and Western New York (PPCWNY)'s mission, the Development Database Administrator will work closely with Development staff to understand the organization's fundraising needs, strategies, and goals and support the maintenance and execution of the operating procedures and structure in the database to support all facets of the development operation. This position operates at the level of a “power user” in both RE NXT web view and database view and be capable of handling all tasks related to the database. The Administrator will ensure that giving, biographical and prospect management data is entered and maintained accurately so that reports can be created consistently. The Administrator is also responsible for training other staff on the use of RE NXT and for creating and updating current “how-to” documentation on policies and procedures.
Essential Functions
Database Oversight
Understands the structure and set-up of all fields and code tables in the database
Understands the needs of PPCWNY's fundraising program (reporting, analysis, list generation) and is able to structure the database in such a way that those needs are easily supported
Anticipates upcoming needs as they pertain to the database (i.e. list generation for specific appeals/events) and provides staff with options for set-up in the database to support these needs.
Understands structural issues within the database that may impede the timely completion of projects and provides options and approximate timeframes for addressing these issues.
Oversees the creation of code table entries, attributes, constituent codes, addressee/salutations, etc. to ensure that all are being created correctly and are not duplicative of information in other locations in the database.
Performs a comprehensive review of all fields in the database, documenting their use, monitoring for duplicative information, and ensures that data is stored in proper locations and proper formats.
Creates and updates Standard Operating Procedures and definitions for all database and gift processing tasks then posts to Policy Stat
Identifies, oversees, and implements database clean-up projects, ensuring that these are being done as quickly and easily as possible with the use of the global tools in Raiser's Edge
Responsible for data integrity including: ensuring all information/data is entered accurately and in a timely manner, while adhering to all data management policies and procedures
Provides qualified staff access to data by determining and setting permissions, creates and oversees security user groups, sets up new users, disable former users both in database view and web view
Ensures data integrity and donor confidentiality is preserved by ensuring users are sufficiently trained in operating procedures
Works with the IT department to ensure data security
Acts as primary liaison with Finance Department; responsible for completion of monthly, quarterly, and year-end reconciliation within assigned deadlines in coordination with finance.
Provides data and back-up documentation for yearly agency audits, in coordination with VP of Development and Director of Finance
Manages contracts and vendor relationships with Raiser's Edge (RE) and other software companies that are utilized by the department
Ensures all data complies with legal regulations and ethical standards
Stays abreast of all relevant Raiser's Edge and NXT training, and product developments, serving as the liaison with Blackbaud and the Raiser's Edge Consultant
Reporting
Prepares quarterly and annual reports for Planned Parenthood Federation of America (PPFA), including but not limited to, AARF, Zip Code Revisions, Merge and Purge Reports, Leadership Briefing Calls, and Leadership Council Webinars
Runs reports from donor database for annual funds, development communications, office of the CEO, and annual report for volunteer department
Creates and runs regular auditing queries to ensure that data integrity is maintained
Develops reports to inform the Gifts Officers, Vice President of Development, Annual Fund and Stewardship Manager, and others about the success/trends of PPCWNY's fundraising program.
Audits development reports and lists to ensure that they contain accurate information
Project Research and Moves Management
Serves as project manager for monthly prospect/moves management meetings with Gift Officers (local and national, as applicable). This includes preparing agendas, managing meetings, and preparing monthly reports including, but not limited to, prospect status timeline analysis, proposals in progress, closed proposals, prospect qualifications, new prospect assignments, and prospect removals from prospect re-assignments and removals from portfolios for current staff, as well as manages the transfer of portfolios
Prepares quarterly analysis reports on the productivity of Gift Officers for review by VP of Development
Works with research consultants to input results and determine names with VP of Development for research and RE consultant to ensure process and work management
Other Accountability Activities
Provides support to the Development Department including attending fundraisers, organizing events, and other fundraising events as assigned
Maintains workplace giving contract enrollments, employee giving, matching gift eligibility, and all cause related marketing programs such as State Employees Federated Appeal (SEFA) and Combined Federal Campaign (CFC)
Participates in and adheres to the agency's risk and quality management program
Ensures the highest possible standards of donor customer service, including acknowledgement turnaround time and acknowledgment personalization
Performs other duties as assigned by VP of Development
Requirements
Applicants must possess the following qualifications
(or equivalent combination of education and experience)
:
Education-
Associates degree required; Bachelor's degree highly preferred in business or a related field
Experience-
3-5 years in a “power user” or database administrator role; experience with Raiser's Edge or comparable donor data management software preferred
Knowledge, Skills, & Abilities:
Excel proficiency including pivot tables, formulae, lookups, exports and graphing essential.
Exceptional organization and project management skills, ability to multitask and prioritize.
Familiarity with basic fundraising concepts and terminology
Analytical and strategic thinking, able to grasp and interpret abstract concepts and implement structure in the database to distill data into usable information
Proficiency in Microsoft Office, Microsoft Teams, Smartsheet
Ability to learn new technologies quickly
Demonstrated ability to teach, instruct, and oversee staff about the use of the database
Flexible to meet changing and dynamic aspects of donor fundraising
Must be committed to maintaining confidentiality of all proprietary and/or patient information
Must be able to work a flexible schedule to meet deadlines with ability to travel to multiple sites when needed
Ability to work independently and communicate effectively with others
Must have excellent communication skills (verbal and written)
Must have reliable transportation and/or a valid driver's license not in jeopardy of being revoked
Demonstrates a commitment to respecting and learning about the cultural differences, backgrounds, historical traumas, and intersectionality of all colleagues, clients, customers, and vendors
Planned Parenthood seeks candidates who are proficient in two or more languages
Physical Requirements
Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation
Ability to travel to all agency locations as assigned
Work Schedule
This is a full-time, 40 hour a week, position; regular schedule will be Monday - Friday with occasional evenings and weekends.
Benefits & Compensation
At PPCWNY, we are committed to equitable compensation practices and transparency. In alignment with these efforts, the salary for this position ranges from $65,436.80 to $75,753.60/year. Actual compensation will be determined by experience and other factors permitted by law.
In addition to competitive compensation, PPCWNY offers an extensive benefits package with generous Paid Time Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, 401(k) with match, and much more!
Planned Parenthood of Central and Western New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.
We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply.
Salary Description $65,436.80 to $75,753.60/year
Family Advocate
Rochester, NY Job
Full-time Description
Family Advocate
Rochester, NY
Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With respect. Without judgment.
No matter what.
Diversity and inclusion are core values at Planned Parenthood of Central and Western New York (PPCWNY). PPCWNY recruits exceptional and diverse staff. PPCWNY strives to develop staff into leaders for a diverse and global workplace.
In support of PPCWNY's mission, the Family Advocate provides support to families and child victims of sexual and physical abuse, including crisis intervention, follow-up counseling, advocacy, and referral services. This position will work collaboratively with community agencies to reduce systemic trauma to children and their families, and to advocate for successful case resolutions for children and to provide support/guidance to non-offending significant others. The home office for this position is mainly in Rochester but travel to all five counties is possible when on call.
Essential Functions
30% Provides crisis intervention and short-term counseling to primary and secondary child victims of sexual and child abuse and their families, in person and/or by phone
25% Screens and coordinates incoming cases including introductions to Bivona Child Advocacy Center (BCAC) staff, reviewing procedures, and assistance completing forms
25% Works collaboratively with community agencies to reduce systemic trauma to children and their families, to advocate for successful case resolutions for children, and to provide support/guidance to non-offending significant others
15% Supports, advocates, and accompanies survivors and significant others during medical/forensic interviews, police and/or court proceedings
5% Makes mandated child abuse reports to the local/state registry as appropriate
Other Accountability Activities
Signs up for On Call shifts at a minimum of two shifts per month including one weeknight and one weekend 24-hour shift on a rotating basis with all staff, including holidays, providing coverage to all counties RESTORE serves including Monroe, Genesee, Livingston, Orleans, and Wyoming
Monitors case progress with Child Protective Services (CPS), law enforcement, and DA's office
Stays current on best practices by attending relevant educational conferences and seminars
Provides accurate documentation of all services provided and report these as required monthly and quarterly
Participates in BCAC team meetings, case review and fatality review as necessary
Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation, and others
Performs other duties as assigned by Supervisor/Manager for the purpose of ensuring the efficient and effective functioning of the department
Requirements
Applicants must possess the following qualifications
(or equivalent combination of education and experience)
:
Education-
Associates degree required, Bachelor's degree preferred in Human Services, Social Work, Health Education, Criminal Justice, or a related field
Experience-
Two years paid work in human services and/or one-year paid crisis counseling, sexual assault or domestic violence work required
Knowledge, Skills, & Abilities
Must successfully complete the sexual assault advocacy program training during the first two months of onboarding
Must have reliable transportation and/or a valid driver's license not in jeopardy of being revoked
Demonstrated knowledge of sexual violence, domestic violence, and stalking dynamics and effects, public awareness, and crisis intervention
Must have well-developed advocacy skills and a commitment to being victim focused
Professional verbal and written communication skills
Planned Parenthood seeks candidates who have experience delivering care in ways that honor and respect LGBTQ communities
Planned Parenthood seeks candidates who are proficient in two or more languages
A commitment to Planned Parenthood of Central and Western NY (PPCWNY)'s mission, vision, and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential
Physical Requirements
Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation
Ability to travel to all agency locations as assigned
Work ScheduleThis is a full-time position; regular schedule will be 40 hours per week. Some evening and weekend duties, as well as on call responsibilities.
Benefits & CompensationAt PPCWNY, we are committed to equitable compensation practices and transparency. In alignment with these efforts, the pay for this position ranges from $20.71 to $24.05/hour. Actual compensation will be determined by experience and other factors permitted by law.
In addition to competitive compensation, PPCWNY offers an extensive benefits package with generous Paid Time Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, 401(k) with match, and much more!
Planned Parenthood of Central and Western New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.
We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply.
Salary Description $20.71 to $24.05/hour
Patient Care Assistant (Medical Assistant) - Regular Part-Time or Full-Time
North Tonawanda, NY Job
Full-time, Part-time Description
Patient Care Assistant
(Regular Part-Time or Full-Time)
North Tonawanda, NY
Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With respect. Without judgment.
No matter what.
Diversity and inclusion are core values at Planned Parenthood of Central and Western New York (PPCWNY). PPCWNY recruits exceptional and diverse staff. PPCWNY strives to develop staff into leaders for a diverse and global workplace.
In support of Planned Parenthood of Central and Western New York (PPCWNY)'s mission, the Patient Care Assistant will work with the health center staff in providing education and counseling for patients and support services in all health center functions to ensure patients receive professional services in a timely manner.
Essential Functions
Patient In-Take Process
Independently handles the intake process by determining the reason for visit and assisting the patient with the completion of forms, releases, etc.
Clearly and accurately records data in the Electronic Health Record including vital signs and medical/family/social history
Performs routine tests, including but not limited to: urine pregnancy tests, HIV tests, blood draws, urine specimen collection and urine dips, as ordered by the provider
Assists the Clinician, as requested, in the exam room by providing patient support, basic education about reproductive health care, birth control, STI's, etc.
Handles all other support functions required for an organized, smooth running health center
Supports other members of the health center team by attending and participating in staff meetings; may assist with training of new staff or attending training workshops as required
Responsible for opening and closing exam rooms according to written procedures
Works on other projects as assigned by the Health Center Manager, Nurse or Director of Health Center Operations
Participates in the annual update of all reference materials used in the health center to ensure accuracy and consistency in accordance with PPFA Medical Standards and Guidelines
Participates in programs to ensure that cross training occurs leading to support of all health center programs/services
Accepts individual and joint responsibility for, participates in, and works to achieve productivity, customer service, and capacity goals as set by PPCWNY
Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others
Patient Services Support
Prepares specimens for lab pick-up
Assists in preparation, set-up, breakdown, cleaning and storage of all patient service rooms, supplies, equipment, and documentation on a daily basis
Assists in surgical abortion service areas such as products of conception, recovery room, procedure room support, etc.
Provides comfort measures, counseling, birth control/STI information, and follow-up appointment scheduling as needed
Provides information on reproductive health issues and when needed, assists with patient referrals, phone calls, reports, and follow-up as directed within the protocol guidelines of PPCWNY
Requirements
Applicants must possess the following qualifications
(or equivalent combination of education and experience)
:
Education-
High School Diploma or GED
Experience-
A minimum of 1 to 2 years of experience in a healthcare position
Knowledge, Skills, & Abilities-
Medical Assistant Training or CNA highly desired
Must have excellent communication skills (verbal and written)
Ability to work effectively and cooperatively with staff; ability to work in a fast-paced environment; able to juggle multiple priorities a must
Computer skills including basic Microsoft Office, email and use of Electronic Health Records strongly preferred
Must be able to work a flexible schedule with ability to travel to multiple sites as needed
Must have reliable transportation and a valid NYS driver's license not in jeopardy of being revoked
Planned Parenthood seeks candidates who have experience delivering care and services to a racially and ethnically diverse service populations
Planned Parenthood seeks candidates who have proficiency in one of the following languages, including but not limited to: Spanish, Nepali, Arabic, and Swahili
A commitment to Planned Parenthood of Central and Western NY (PPCWNY)'s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential
Physical Requirements
Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation
Ability to travel to all agency locations as assigned
Work ScheduleThis is a regular part-time (22-30 hours) or full-time (37.5 hours) position.Days may vary Monday-Friday with rotating Saturdays required.
Benefits & CompensationAt PPCWNY, we are committed to equitable compensation practices and transparency. In alignment with these efforts, the pay for this position ranges from $19.18 to $22.30/hour. Actual compensation will be determined by experience and other factors permitted by law.
In addition to competitive compensation, PPCWNY offers an extensive benefits package with generous Paid Time Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, 401(k) with match, and much more!
Planned Parenthood of Central and Western New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.
We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply.
Salary Description $19.18 to $22.30/hour
Patient Services Specialist (Medical Receptionist)
Rochester, NY Job
Full-time Description
Patient Services Specialist
Rochester, NY
Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With respect. Without judgment.
No matter what.
Diversity and inclusion are core values at Planned Parenthood of Central and Western New York (PPCWNY). PPCWNY recruits exceptional and diverse staff. PPCWNY strives to develop staff into leaders for a diverse and global workplace.
In support of Planned Parenthood of Central and Western New York (PPCWNY)'s mission, the Patient Services Specialist will be responsible for greeting patients, verifying patient demographic information, checking patients in/out of NextGen computer system, verifying insurance, and screening applicants for presumptive eligibility, Medicaid for Pregnant Women, and the Family Planning Benefit Program.
Essential Functions
Greets patients, visitors, and colleagues in a friendly, courteous, and professional manner
Operates telephones efficiently by promptly answering the telephone, screening telephone calls and referring appropriately, and recording and delivering telephone messages as necessary
Addresses patient concerns in a prompt, courteous, confidential, and caring manner
Maintains a clean and organized work area, ensuring patient confidentiality according to HIPAA compliance regulations
Schedules, confirms and reschedules patient appointments as needed in a timely, efficient manner
Verifies and/or creates patient demographic and insurance information in the Electronic Practice Management System (EPM) to assure timely and accurate billing
Verifies and/or generates required consents in EPM such as but limited to: Request for Medical Services and the Payment Arrangement - Insurance form
Verifies insurance eligibility and coverage prior to services being rendered
Requests photo identification and insurance information from patients in accordance with our policy
Interfaces with Phreesia to check in and register patients
Assesses patients for their placement on a Discount Fee Schedule
Requests income information from patients by completing the appropriate documentation
Assesses eligibility and screens patients for grants and other payment sources such as but not limited to: Medicaid Presumptive Eligibility for Pregnant Women and the Family Planning Benefit Program
Assists patients with completion of insurance forms as necessary; assists in obtaining necessary program eligibility documentation, if necessary
Collects payment and informs client of any outstanding financial responsibility
Verifies checks, credit cards, and debit cards, as outlined in procedures; provides patient with a receipt
Provides emergency contraceptives and birth control to patients/people who walk in for supply sales in accordance to company policy and procedure
Reviews charges for completeness and accuracy; enters client visit record data into EPM
Follows appropriate Cash Handling procedures
Faxes and/or scans medical records requests and paperwork, as directed
Accountability Activities
Provides excellent customer service to all patients and visitors with the intent of exceeding expectations
Travels to other sites as needed to fill in when a Patient Service Specialist is absent, as directed by the Health Center Manager
Participates in and adheres to agency's Compliance, Quality and Risk Management program
Attends and participates in staff meetings; may assist with training of new staff or attending training workshops, as requested
Participates in affiliate initiatives
Accepts individual and joint responsibility for, participate in, and work to achieve productivity, customer service, and capacity goals as set by PPCWNY
Performs other duties as assigned
Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others
Requirements
Applicants must possess the following qualifications
(or equivalent combination of education and experience)
:
Education-
High School Diploma or GED preferred
Experience-
A minimum of 1- 3 years of experience in healthcare and/or medical billing preferred; experience in customer service desirable.
Knowledge, Skills, & Abilities-
Must be able to handle client information discreetly
Must be organized, able to prioritize tasks and handle multiple projects
Must have excellent customer service and communication skills and be comfortable with multi-tasking
Proficiency in MS Office (Word, Excel, Email) is required with ability to work between multiple computer screens
Ability to work independently
Must have excellent communication skills (verbal and written), be able to work a flexible schedule with ability to travel to multiple sites when needed
Must be able to work a flexible schedule, and travel to multiple sites, as needed
Must have reliable transportation and a valid NYS driver's license not in jeopardy of being revoked
Planned Parenthood seeks candidates who have experience delivering care and services to a racially and ethnically diverse service populations
Planned Parenthood seeks candidates who have proficiency in one of the following languages, including but not limited to: Spanish, Nepali, Arabic, and Swahili
A commitment to Planned Parenthood of Central and Western NY (PPCWNY)'s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential
Physical Requirements
Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation
Ability to travel to all agency locations as assigned
Work ScheduleThis is a full-time, 40 hours a week, position; regular schedule will be Monday - Friday with rotating Saturdays.
Benefits & CompensationAt PPCWNY, we are committed to equitable compensation practices and transparency. In alignment with these efforts, the pay for this position ranges from $18.00 to $20.91/hour. Actual compensation will be determined by experience and other factors permitted by law.
In addition to competitive compensation, PPCWNY offers an extensive benefits package with generous Paid Time Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, 401(k) with match, and much more!
Planned Parenthood of Central and Western New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.
We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply.
Salary Description $18.00 to $20.91/hour
Dermatology Nurse Practitioner/Physician Assistant
New York, NY Job
Full-time Description
Advanced Dermatology, PC is searching for an experienced Nurse Practitioner or Physician Assistant (PA-C) to join our Medical Practice.
Ideal candidate will have a minimum of 1-2 years of experience in Dermatology.
The NP/PA shall provide healthcare services in accordance with the established standards, principals and ethics of the profession at our Dermatology practice providing healthcare services to a diverse population.
A mix of Laser, Cosmetic, and General Dermatology
Requirements
Prior experience in Dermatology - minimum of 1 year (Required)
Master's degree in Nursing (FNP) or PA-C
Must be licensed in NYS
Benefits:
Highly competitive compensation
Comprehensive Health, Dental, and vision benefits
401(k)
Paid Time off/CME Time off
Long Term Disability Insurance
Will train in Lasers and cosmetics (over 80 Lasers)
Bonus opportunity
Receptionist
Watertown, NY Job
Ready to leave a lasting impact on little lives? Pediatric Associates of Watertown is seeking a full time receptionist to join our growing team and embrace a fulfilling career with purpose. Ditch the nights and weekends; unwind with a healthy work-life balance under the smiles of happy kids and families.
Why Choose Us?
Make a REAL Difference: Your work directly impacts the well-being of children and their families.
Positive & Supportive Team: We cherish a small, close-knit environment where everyone feels valued, not just another cog.
Training & Growth: Experience a plus, but not essential! We invest in your success with comprehensive training.
Competitive Perks: Enjoy competitive pay, 401(k), medical benefits, and PTO.
Work in a Fun Environment: Our patients are simply adorable, and our team brings positivity and laughter to every day.
Email your resume to **************************************** today!
Qualifications
Knowledge of HIPAA and EMR
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to receiving your application.
Email your resume to **************************************** today!
Dermatology Surgical RN
Dermatology Associates of Rochester Job In Rochester, NY
Full-time Description
We are currently looking for a LPN or RN to join our team. This position will be assisting our Dermatology providers in Dermatology Surgeries using sterile technique when needed. A great fit for our team would be an individual who is diligent, precise, conscientious, supportive, willing and helpful and comfortable with changing situations. The person in this position must be friendly and genuinely interested in the business, agenda, and needs of others, including the company, its management, the team, the company's customers, or all of the above. A persuasive, teaching style of communication is required to communicate the company's policies, programs, and systems. A faster-than-average pace will be the norm for this position. Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently. This portion of the work will often focus on relationships with others; correct handling of details dealing with others is necessary to maintain and grow relationships.
At Dermatology Associates of Rochester, we believe in positive teamwork, self-accountability and always doing the right thing. Our experienced dermatologists, skin care specialists, estheticians, and researchers are dedicated to bringing an unmatched level of care for our patients cosmetic & skin needs. We offer some of the most advanced skin treatments available for our cosmetic and medical patients. Our possibility for growth is endless so we need energetic, positive, self-motivated people to grow with us. We continually encourage our team to push their limits, learn and stay up to date with the newest and best in the industry. Our practice is fast-paced, hardworking and at the end of the day, rewarding as a customer-centric business.
#LPN #RN #licensedpracticalnurse #topworkplace #rochester #dermatology #surgicaldermatology #surgery #registerednurse
Requirements
Collect and accurately document information and assess patient in office
Assist providers in procedures including but not limited to skin surgeries, injections and laser surgery.
Collaborate with other nurses and providers to administer prescribed medications.
Sterilize and prepare medical tools, equipment and rooms.
Set up room for procedures as instructed by the providers.
Educate and update patients on procedures, medical treatments and medications.
Conduct follow up calls for patients after appointments or if any questions arise.
Ensure rooms are stocked daily.
Participate in daily huddles with providers and support staff.
Participate in additional projects as outlined by team leaders.
Salary Description $24 - $27
Office Manager
Riverhead, NY Job
Full-time Description
Outstanding opportunity for well-organized, experienced Medical Office Manager with excellent interpersonal and communication skills to manage a fast paced Dermatology office located in Riverhead
Responsible for the daily planning, work scheduling and coordination, and operational performance.
Job Duties:
Ensures office is adequately staffed to meet the needs of the providers and the organization as a whole. Request for additional staff members communicated with the Territorial Manager
Recruiting, hiring, orientating, training, coaching, counseling and overall monitoring of employee performance.
Annual review evaluation process of all supervised staff members.
Assess and revise work schedules of both Medical and Non Medical staff in addition to maintaining attendance records for all non-physician employees.
Ensures daily patient payments are reconciled and balance to cash receipt logs.
Maintains office petty cash system, assures ample funds available, adding funds when necessary, disburses funds upon submission of receipts. Maintains receipts and petty cash journal of expenses.
Reviews PTO calendar, monitors OT, ensure all employees take break/lunch, and monitor unauthorized absences ensuring human resources are optimized at all times.
Works with Patient Financial Services, Accounts Payable, and Finance Departments to ensure proper reconciliation of care slips, packing slips, invoices, & receipts.
Reviews Medical Staff schedule to ensure patients are scheduled appropriately
Assist in monitoring injectable & product inventory by securing information from practice management system.
Responsible for helping to ensure appropriate provider to patient ratios, and ensures scheduling accuracy
Responsible for monitoring automated appointment reminder calls (Next Patient) and appointment requests (ZocDoc), while maintaining expected productivity of practices.
General understanding of medical dermatology
Ensure maintenance and organization of medical records department, while ensuring strict adherence to HIPPA guidelines.
Initial point of contact for escalated patient complaints.
Attends provider and department staff meetings as requested.
Active participation in organizational seminars and events.
Other projects and duties as directed by the Territorial Manager/Senior Management.
Requirements
Experience - 2+ years Medical Office Managerial experience (Dermatology a plus)
Computer Skills - Microsoft Office Suite that includes, Word, Excel, PowerPoint and Teams. EMA, and Laboratory Information Systems and Time Management System. The ability to learn new computer programs.
Clinician (NP or PA) - (Regular Part-Time or Full-Time)
Syracuse, NY Job
Full-time Description Clinician (NP or PA)
(Regular Part-Time or Full-Time)
Syracuse, NY
Being a clinician at Planned Parenthood is more than just a job. It's an opportunity to support a mission while providing high-quality health care to patients eager for your expertise.
We offer:
On the job training in the latest methods of reproductive and sexual health
Generous benefits package including Paid Time Off (PTO), 401(k) plan with company match, medical/dental/vision
A predictable schedule with ten paid holidays and no overnights
Free on-site parking
An understanding of the importance of balancing work and family life
A focus on education and prevention
A focus on high-quality, evidence-based practice
Patients who need you and choose you for your expertise
The opportunity to work in a remodeled health center
Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With respect. Without judgment.
No matter what.
Diversity and inclusion are core values at Planned Parenthood of Central and Western New York (PPCWNY). PPCWNY recruits exceptional and diverse staff. PPCWNY strives to develop staff into leaders for a diverse and global workplace.
In support of Planned Parenthood of Central and Western New York (PPCWNY)'s mission, the Clinician is responsible for providing reproductive healthcare to patients of all ages, in accordance with PPCWNY standards and guidelines.
Essential Functions
Reviews and evaluates patients' health histories including obstetric, gynecologic, contraceptive, medical, surgical, family health history, and psycho-social backgrounds; evaluation includes the assessment of the effectiveness of current contraceptive methods, and identification of future needs based on patients' lifestyles and plans
Performs physical examinations with special emphasis on the reproductive system
Diagnoses and formulates treatment plans for patients based on findings and utilization of health histories; may refer more complex cases to specialists
Maintains health center productivity standards
Assumes legal responsibility in conjunction with PPFA for prescribing, ordering and dispensing drugs and supplies in compliance with State and Federal laws, and in accordance with PPFA/PPCWNY medical policies/procedures.
Provides information, education and counseling in the areas of health maintenance, reproductive care, and family planning methods
Accurately documents in patient electronic health records indicating medical services provided, primary diagnosis codes, conditions treated, medications dispensed, lab tests performed, etc.
Performs and/or consults on projects/studies as needed
Works on other projects as assigned by the Health Center Manager, Director of Clinical Services, or Medical Director
Complies with credentialing process and updates of standing orders and practice agreements
Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others
Other Accountability Activities
Participates in Compliance, Quality and Risk Management program; follow-up and report all occurrences to the Health Center Manager and Director of CQRM
Provides observational experience for medical and nursing students. May assist with in-service education
Consults with the Medical Director on non-routine clinical matters
Works on other projects as assigned by the Health Center Manager, Director of Clinical Services, Director of Health Center Operations, Vice President of Health Services, and Medical Director
Updates, develops, implements, and monitors medical policies and procedures by collaborating with the Director of Clinical Services, Director of Health Center Operations, Vice President of Health Services, and Medical Director
Establishes and maintains professional relationships with other health-care providers in the areas served by Planned Parenthood, including medical referral sources
Performs and/or consults on projects/studies as needed (reproductive health clinical trials)
Maintains an awareness of the agency's projects/initiatives as outlined in the annual plan and participate, as appropriate
Complies with credentialing process and practice agreements
Requirements Qualifications
Must have a current NYS license to practice as a Registered Professional Nurse Practitioner or Physician Assistant
Nurse Practitioners must be board certified by the National Certification Corporation, America's Nurses Credentialing Center, or the American Academy of Nurse Practitioners; Physician Assistants must be certified by the National Commission on Certification of Physician Assistants
Excellent verbal and written English communication skills required
Must be able to work a flexible schedule with ability to travel to multiple sites as needed
Must have reliable transportation and a valid NYS driver's license not in jeopardy of being revoked
Planned Parenthood seeks candidates who have experience delivering care in ways that honor and respect LGBTQ communities
Planned Parenthood seeks candidates who have proficiency in one of the following languages, including but not limited to: Spanish, Nepali, Arabic, and Swahili
A commitment to Planned Parenthood of Central and Western NY (PPCWNY)'s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential
Physical Requirements
Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation
Ability to travel to all agency locations as assigned
Work ScheduleThis is a full-time (40 hours/week) or regular part-time (24-32 hours/week) position.Days may vary Monday-Friday with rotating Saturdays required.
Benefits & CompensationAt PPCWNY, we are committed to equitable compensation practices and transparency. In alignment with these efforts, the pay for this position ranges from $50.15 to $61.30/hour. Actual compensation will be determined by experience and other factors permitted by law.
In addition to competitive compensation, PPCWNY offers an extensive benefits package with generous Paid Time Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, 401(k) with match, and much more!
Planned Parenthood of Central and Western New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.
We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply.
Salary Description $50.15 to $61.30/hour
Medical Assistant
Dermatology Associates of Rochester Job In Rochester, NY
Full-time Description
We are currently looking for a Medical Assistant to join our team. A great fit for our team would be an individual who is diligent, precise, conscientious, supportive, willing and helpful and comfortable with changing situations. The person in this position must be friendly and genuinely interested in the business, agenda, and needs of others, including the company, its management, the team, the company's customers, or all of the above. A persuasive, teaching style of communication is required to communicate the company's policies, programs, and systems. A faster-than-average pace will be the norm for this position. Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently. This portion of the work will often focus on relationships with others; correct handling of details dealing with others is necessary to maintain and grow relationships.
At Dermatology Associates of Rochester, we believe in positive teamwork, self-accountability and always doing the right thing. Our experienced dermatologists, skin care specialists, estheticians, and researchers are dedicated to bringing an unmatched level of care for our patients cosmetic & skin needs. We offer some of the most advanced skin treatments available for our cosmetic and medical patients. Our possibility for growth is endless so we need energetic, positive, self-motivated people to grow with us. We continually encourage our team to push their limits, learn and stay up to date with the newest and best in the industry. Our practice is fast-paced, hardworking and at the end of the day, rewarding as a customer-centric business.
Requirements
Collect and accurately document information and assess patient in office
Monitor blood work and vital signs
Assist providers in procedures including but not limited to skin surgeries, injections and laser surgery.
Document and scribe for the provider during the visit encounter
Sterilize and prepare medical tools, equipment and rooms
Set up room for procedures as instructed by the providers
Educate and update patients on procedures, medical treatments and medications
Conduct follow up calls for patients after appointments or if any questions arise
Ensure rooms are stocked daily
Participate in daily huddles with providers and support staff
Participate in additional projects as outlined by team leaders
Salary Description $17 - $20
Manager, Executive Office & Board Affairs
Elmsford, NY Job
Acts as true right arm of the President & CEO, in addition to general administrative/personal duties, which includes extensive calendar, meeting and travel management. Performs a variety of complex administrative functions and manages administrative projects in support of the President & CEO and the Board of Directors. Essential Functions: Executive Office Manager· Ensures a high performance, customer service-oriented work environment that reflects affiliate values and supports achieving the organization's mission, goals and objectives.· Receives and screens visitors and telephone calls, providing information and handling issues that may require sensitivity and use of sound independent judgment; reviews, prioritizes and routes incoming correspondence.· Maintains appointment calendars, schedules and coordinates meetings, screens requests for the President & CEO's time, and assists them with effective time management. Ensures that the President & CEO has required background information and materials in advance of all meetings.· Regularly drafts routine and non-routine correspondence for own or President & CEO's signature. Proofreads materials for accuracy, completeness and compliance with the organization's standards, policies and procedures, including PPFA trademark guidelines.· Serves as communications hub for work of President & CEO within the affiliate and within the communities served.· Schedules all appointments and conference calls with little or no direction and determines availability of participants.· Coordinates planning and logistical arrangements for internal and external conferences and other meeting events. Informs attendees/participants of meeting logistics; arranges for teleconferencing equipment and other equipment needs, and refreshments, as needed. Collects agenda items and prepares agenda.· Researches and assembles information from a variety of sources for the preparation of records and reports; organizes and maintains office files; and may conduct special studies.· Operates key office equipment such as photocopiers, facsimile machines, scanners, telephones, and computers. Provides required support related to key office equipment.· Maintains and updates online content for PPHP Intranet and Leadership Team Intranet.· Prepares documents and presentations to final format from draft, handwritten, or dictated notes.· Coordinates business itineraries, travel arrangements, conferences, meetings and other business functions, including booking plane flights and train tickets, and providing driving directions.
· Orders office supplies to maintain sufficient inventory for Executive office use.· Records submission of documents to PPFA and ensures accreditation documents do not lapse. · Advises and prepares communications for President & CEO regarding significant major life events of staff, e.g., birthdays, illnesses, births, etc.· Serves as primary liaison to affiliate's regular off-site meeting venue; schedules all meetings at Temple Beth El; tracks expenses; ensures prompt payment; and that requests for certificates of insurance are fulfilled. Board Affairs Manager:· Serves as facilitator to the President & CEO and members of the Board of Directors.· Communicates with the membership and leaders of the organization; displays co-operative behavior.· Coordinates and facilitates meetings and logistics of the Board of Directors. Attends and takes minutes of meetings, both in the office and at other locations, including committee or task force meetings.· In conjunction with the President & CEO, schedules and organizes educational sessions of Board Meetings, including webinars and the annual Board Retreat.· Under the direction of the President & CEO, coordinates new Board Member orientation programs, including scheduling annual program, preparing orientation materials, preparing power point presentations, scheduling tour of a health center, coordinating catering, assuring all AV equipment is secured and working, etc.· With the President & CEO, coordinates, creates ad hoc agendas for, participates in and facilitates meetings of the Board and assigned Committees of the Board.· Prepares / develops board packets; recommends changes as necessary; photocopies packets and posts materials to the Board Intranet.· Ensures timely preparation and distribution of Board meeting packets in compliance with Bylaws.· Responsible for continued development and maintenance of PPHP Board Intranet site. Trains new board members and retrains current board members on use of the Intranet.· Acts as staff liaison to the Board Development/Nominating Committee; coordinates all candidate recruiting activities; records minutes.· Serves as liaison on adhoc committees, tasks forces, etc., as assigned by the President & CEO.· Works with Board or Committee Chair and President & CEO on Board evaluations, profiles and Board attendance reports.· Responsible for preparation and submission of PPFA annual Board Indicator Review component of accreditation process. Reviews Bylaws and Board policies for ongoing compliance with PPFA Indicators and makes recommendations to President & CEO for changes to Bylaws and policies. · Prepares and submits (1) board list; (2) minutes of board meetings; (3) minutes of Executive Committee meetings; and (4) other affiliate documents in compliance with PPFA schedule. Non-Essential Functions: Provides coverage for Executive Assistant for Operations/Patient Services during lunch breaks and vacation, as needed.Supervises office support volunteers for the Executive Office.Manages special projects as assigned by President & CEO.Assumes additional responsibilities as assigned by the President & CEO, or designee.· Regularly checks personal PPHP email account for important affiliate-related communications, at least every 24 hours.
Non-Essential Functions: Provides coverage for Executive Assistant for Operations/Patient Services during lunch breaks and vacation, as needed.Supervises office support volunteers for the Executive Office.Manages special projects as assigned by President & CEO.Assumes additional responsibilities as assigned by the President & CEO, or designee.· Regularly checks personal PPHP email account for important affiliate-related communications, at least every 24 hours. $70,000 - $80,000 a year
Skills, Experience, Education and Licensure· Skills needed include comprehensive computer/internet fluency (Microsoft Suite: Word, Excel, PowerPoint, Outlook, SharePoint); demonstrated event-planning experience; and ability to multi-task with attention to detail. Bachelor's Degree or equivalent from four-year College; and 5-7 years related experience; or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired. Minimum 5 years executive administrative experience, with proven success supporting a senior executive.· Office administrative and management skills; principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation; understanding of organization's rules, policies, and procedures relating to the administration of the organization; basic data processing principles and the use of word processing and computer equipment and software; record keeping, filing and purchasing practices and procedures. Must be resourceful and perform in a professional manner and the ability to work independently, exercise discretion and sound judgment. Accuracy, productivity, dependability and good attendance record are essential.· Organize, set priorities and exercise sound independent judgment within areas of responsibility; interpret, apply, explain and reach sound decisions in accordance with laws, regulations, rules and policies; train others in work processes and procedures; organize, research and maintain complex and extensive office files; compose correspondence from brief instructions; communicate clearly and effectively orally and in writing; prepare clear, accurate and concise records and reports by established deadlines; maintain sensitive and confidential information; use tact, discretion and diplomacy in dealing with sensitive situations and concerned people and customers; establish and maintain highly effective working relationships.
$70,000 - $80,000 annual salary range, depending on years of relevant experience. PPHP offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, may be eligible for (Paid) Maternity Leave after one year of employment, Tuition Reimbursement Program, Quarterly Bonus program and a 401(k) Plan with a match. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable including location, specialty, service line, years of relevant or relatable experience, education, credentials, budget and internal equity.
Patient Collection Rep-FT
New Hyde Park, NY Job
Our Large Medical Practice is hiring full-time Patient Collection Reps for its billing division, located in New Hyde Park, N.Y. We are looking for individuals who have experience, good communication and interpersonal skills and can flourish in a fast-paced environment. Mod Med PM and bilingual a plus.
Responsibilities:
· Review patient accounts
· Contact patients regarding outstanding balances
· Communicate with offices/office managers
· Interact with our Collection agency
· Discuss patient disputes with insurance carriers
· Negotiate payment plans/ follow up on arrangements
· Process payments from patients
· Ensure HIPAA compliance and Credit card privacy
Requirements
Experience:
· Experience in Medical billing preferred
· Excellent communication skills
· Confidence talking on the phone to patients and insurance representatives
· Good writing skills
· Ability to multi-task and work in a fast-paced environment
· Self-starter but able to work on a team and take direction
Compensation:
· Competitive rates
· Benefits Package (medical, dental, vision)
· 401K
· Paid Time Off
· Major holidays Paid
Salary Description Pay commensurate with experience.
Health Care Assistant
New Rochelle, NY Job
Care. No Matter What. We will train for the right candidate including: 2/4-year college grads seeking a health care career, Medical Assistants, Nurse Aides, Phlebotomists, Hemo Techs, Health Center Licensed Practical Nurses, Home Health Aides and Personal Care Aides
Serves as a fundamental member of the health center operations and clinical support team. Successfully completes assigned support tasks under supervision of center management and licensed clinical staff. Provides essential assistance to maximize center flow, patient satisfaction, safety of PPHP's services, and internal customer service.Administrative:
Handle all front desk functions as assigned including patient reception, check-in/ check-out, observation and maintenance of the waiting room, and observe and report back to center management to assist with patient flow and customer service
Receive and make phone calls, handle mail and deliveries to the center as assigned; assures supplies are received and unpacked according to procedures
Demonstrate proficiency in the electronic health record and practice management system
Explains and offers available entitlement programs to patients, and assists in enrolling them.
Assemble any necessary paperwork (such as instructional packets) and any fundamental chart information for clinical staff
Handle lab results under supervision, including calling patients with results and scheduling any required returns to medical center visits
Maintain electronic and medical chart functions as assigned including filing, scanning, purging, archiving.
Maintain knowledge of and comply with agency security procedures and protocols.
Demonstrate flexibility and teamwork; understand the interaction between this position and others with whom the position works directly and indirectly.
Participate in all center efforts to meet, adhere to and manage center fiscal goals relative to revenue and expenses.
Perform other duties as assigned.
Clinical:
Complete support functions for patient assessment including laboratory services and testing, vital signs assessment, readying patient for exam and treatment, setting up of trays, etc.
Educates patients for both medication and surgical abortion.
Draws blood and handles specimens correctly (i.e. correct vials, universal precautions) and complete appropriate laboratory requisitions.
Provides urine pregnancy testing, HIV testing and any other PPHP approved laboratory testing and completes any appropriate laboratory requisitions.
Obtains and records patient vital signs.
Provides accurate and complete information/ education to clients concerning the risks and benefits of family planning methods, basic reproductive and family planning services offered by PPHP, and the availability of related services within PPHP.
Conducts interviews with patients and assist them in understanding and completing medical histories, consent forms, and other information related to their visit. Provides contraceptive supplies, information and instructions for their use, as appropriate and delegated by the Senior Clinician/Clinician.
Assists in the clerical and informational tasks related to proper follow-up of patients according to the protocols and procedures of PPHP.
Performs options counseling.
Cleans, prepares and stocks exam rooms, sterilizes instruments according to OSHA and PPFA standards.
Ensures, through a professional, open, and courteous manner, that each patient receives the care and information he or she needs.
Assists in the referral of patients to other services provided by PPHP or other agencies in the community, as indicated.
Assists in the maintenance of an efficient, clean and comfortable Center facility.
Takes personal responsibility to remain informed about family planning methods, abortion and other services offered by PPHP; PPHP protocols, policies and procedures; and to request training and continuing education as needed.
Participates, as assigned, in routine Center chart audits and quality assurance procedures.
Provides support and direction to Center volunteers as needed and directed by the Health Center Manager.
Experience, Education and Licensure
Completion of an accredited high school program or equivalent required; further education, training, and/or certification preferred. Additional training and/or education in reproductive health or medical services desirable.
Previous professional experience with the provision of family planning services preferred.
Previous medical laboratory and/or counseling experience desirable, as well as familiarity with computer databases.
Knowledge of basic principles of patient care and of duties and responsibilities of HCA I position.
Able to work in a fast-paced environment and pay close attention to detail.
Skilled in verbal and written communications in English.
Able to work evening and weekend hours, and to work at other PPHP Centers, as needed.
Able to assist patients with completion of medical forms
Able to commit to the efficient and customer-oriented provision of services, and to the operating goals and philosophies of PPHP.
Able to communicate with patients, the public, staff and volunteers in a professional, warm, respectful and sensitive manner.
Able to participate in a team approach to health care;
Able to speak Spanish or other languages common to the PPHP's clientele, preferred
Perform other duties as assigned.
Medical Benefits start DOH
$21.25 per hour, after successful completion of probationary period increase to $21.75 per hour. PPHP offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, may be eligible for (Paid) Maternity Leave after one year of employment, Tuition Reimbursement Program, Preceptorship Bonus, Quarterly Bonus program and a 401(k) Plan with a match. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable including location, specialty, service line, years of relevant or relatable experience, education, credentials, budget and internal equity.
Aesthetic Patient Relations Champion
Dermatology Associates of Rochester Job In Rochester, NY
Full-time Description
As the Patient Relations Specialist at our esteemed Cosmetic Center for Aesthetics and Anti-Aging, you will serve as the forefront ambassador of our brand, embodying our core values and culture. We seek an individual who exudes professionalism, resilience under pressure, proactive initiative, and an infectious enthusiasm that uplifts our team. Collaborative project execution and meticulous follow-through will be pivotal for success in this dynamic role. You will seize ample opportunities to forge meaningful connections with both patients and colleagues, acting as the pivotal link between our institution and its valued clientele within a high-energy setting. Your commitment to customer satisfaction will drive your ownership in resolving issues, addressing inquiries, and fostering an environment of utmost care.
**About Us:**
At Dermatology Associates of Rochester, we thrive on principles of collaborative teamwork, self-accountability, and unwavering ethical conduct. Our team of skin care experts, dermatologists and Plastic Surgeon are unwaveringly dedicated to delivering unparalleled care for our patients' diverse cosmetic and medical skin needs. We proudly offer cutting-edge treatments for both cosmetic and medical requirements, consistently garnering recognition as Rochester's Top Workplace for five consecutive years and earning the title of Rochester's Best Dermatologist since 2020.
Requirements
**Responsibilities:**
Manage inbound and outbound calls from cosmetic patients, employing established communication protocols.
Utilize communication "scripts" to guide interactions on diverse topics.
Identify patient requirements, explore concerns thoroughly, and offer suitable solutions or alternatives.
Facilitate scheduling and address queries concerning cosmetic treatments, including toxin, filler, lasers, CoolSculpting, and more.
Foster enduring relationships with patients through exceptional engagement.
Maintain comprehensive, organized records of all interactions in our Electronic Medical Records (EMR) system.
Collect payments and calculate balances due.
Regularly participate in educational seminars to enhance knowledge and elevate performance standards.
Achieve personal and team qualitative and quantitative objectives.
**Skills and Qualifications:**
Prior experience in customer support or related roles.
Proficiency in verbal and telephonic communication, accompanied by attentive listening skills.
Customer-centric mindset adaptable to diverse personality types.
Strong multitasking abilities, adept at prioritization and time management.
Possess a poised and reassuring demeanor that comforts patients.
Join us in shaping the future of cosmetic dermatology and patient care. Your dedication and professionalism will contribute to our legacy of excellence.
Salary Description $17-$20