Dept Manager resume examples for 2025
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Dept Manager Resume
Work Experience Dept Manager, Taco Bell - Milwaukee, WI 2020 Focused on providing excellent customer service to every customer who entered out facility. Handled customer service issues and assisted with employee related issues. Completed all performance reviews and evaluations based upon area of responsibility. Shift Manager, Burger King - Chicago, IL 2019 - 2020 Executed daily operations of a fast paced food service environment. Maintained a clean and safe work environment while adhering to company policies and procedures. Control costs and minimize waste *Deliver superior guest services and ensure absolute customer satisfaction Team Leader, Walmart - Chicago, IL 2018 - 2019 Performed inventory functions, received shipments, transported items to the sales floor. Ensured sales floor and overstock accountability. Maintain communication between upper management and Cap Team members. Established protocols for specialty products or feature programs from store management or communication from headquarters. Telemarketer, AMERICALL - Tinley Park, IL 2017 - 2018 Reached sales goals every week, and wrote sales scripts for myself and coworkers Use computer systems to enter data and process information. Contacted private individuals via telephone to solicit sales. Provided exceptional customer service for all inbound customer calls regarding regulatory policies Inbound Order Taking Help Desk Support Inbound appointment scheduling Skills Education High School Diploma 2017 - 2017 |
How to write a dept manager resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the dept manager role.
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in dept manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These four steps should give you a strong elevator pitch and land you some dept manager interviews.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical dept manager skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a dept manager resume:
- Customer Service
- Sales Floor
- Pallet Jack
- Inventory Control
- Product Knowledge
- Payroll
- Jewelry
- Customer Complaints
- Cycle Counts
- Loss Prevention
- POS
- Sales Associates
- Inventory Management
- ISO
- Front End
- Gross Profit
- Performance Reviews
- Store Operations
- Customer Relations
- Performance Evaluations
- HR
- Cash Control
- Direct Reports
- Store Policies
- Stock Shelves
- Customer Inquiries
- Customer Issues
- Bank Deposits
- Cash Drawers
- Stock Merchandise
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How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the dept manager position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write dept manager experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are examples from great dept manager resumes:
Work History Example #1
Foreman
Bon Appetit Management
- Completed company and industry training such as; OSHA 30, Safety One climber/rescuer certification, radio frequency radiation awareness.
- Assisted project superintendent with project layout and supervision of personnel.
- Maintained a CDL Class A driver's license.
- Maintained time sheets, job safety analysis (JSA's) and held job-safety meetings each morning before shifts began.
- Learned operation of Case backhoe for excavations for commercial and residential plumbing.
Work History Example #2
Dept Manager
Family Dollar
- Filed a daily record of paperwork.
- Facilitated inter-departmental communication to effectively provide customer support.
- Managed and maintained effective payroll planning and scheduling.
- Opened and closed store Managed Office and practiced public relations Supervised other employees Operated cash register and computer for payroll and inventory
- Maintained employee motivation and communication.
Work History Example #3
Shift Manager
International Dairy Queen
- Assisted in payroll and scheduling areas.
- Worked with others to close up the shop, and counted out the money to put in the deposit box.
- Implemented and supported recycling initiative in Scottsdale market to support my belief in the social responsibility portion of the Starbucks Mission.
- Audited and maintained payroll Conducted product inventory and developed reports of stock on hand for requesting and scheduling delivery of product.
- Mixed drinks for French-Vietnamese fusion, managed two nights a week, responsible for cash payroll and liquor inventory.
Work History Example #4
Telemarketer
InfoCision Management
- Called current Cox communication internet customers to sell them new services.
- Provided excellent communication in a professional and effective manner.
- Interacted through verbal and written communications with internal and external customers utilized phone/internet trace; window applications and Microsoft Outlook E-mail.
- Started as an outbound sales rep, calling businesses selling phone and Internet services.
- Utilized telecommunications methods to arrange meeting between vacationing and leisure customers with Company Travel Agents.
You can let Zippi customize your resume.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
High School Diploma
2017 - 2017
Highlight your dept manager certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your dept manager resume:
- Certified Management Accountant (CMA)
- Food Safety Manager Certification
- Certified Manager Certification (CM)
- Certified Security Supervision & Management (CSS)
- EPA Amusement Operators Safety Certification (EPA)
- Certified Medical Office Manager (CMOM)