Department Manager Jobs in Delaware

- 503 Jobs
  • Store Manager/ Assistant Store Manager

    Royal Farms 4.5company rating

    Department Manager Job In Delaware

    ROYAL FARMS - STORE MANAGER/ASSISTANT STORE MANAGER About the Company Royal Farms is a fast-growing, family-owned company operating over 300 stores across Maryland, Delaware, Virginia, Pennsylvania, New Jersey, West Virginia, and North Carolina. We take pride in delivering fresh, high-quality food, essential convenience items, and fuel to our customers-all with a focus on speed, service, and hospitality. We are looking for motivated, results-driven leaders to join our team! Our Store Leadership positions offer a dynamic and rewarding career path in a fast-paced retail and food service environment. About the Role: Royal Farms Store Leaders and Assistant Store Leaders play a key role in driving operational excellence and customer satisfaction. These roles are responsible for leading store teams to create a positive customer experience, ensuring compliance with company policies and procedures, and delivering strong business results. Store Leaders have full accountability for the store's performance, while Assistant Store Leaders support the Store Leader and step in during their absence. Both roles require a strong commitment to team development, customer focus, and operational execution. Duties and Responsibilities: Deliver outstanding customer service through a friendly and welcoming environment Lead and support daily store operations including food service, merchandising, cleanliness, and safety Implement and enforce company policies, procedures, and systems Recruit, train, and develop a high-performing team Provide coaching, feedback, and performance management to retail team members Ensure proper execution of marketing programs and promotions Monitor and analyze store metrics to identify business opportunities Uphold standards for store appearance, food safety, and in-stock levels Maintain compliance with wage and hour laws and safety regulations Build positive relationships with the local community and vendors Participate in safety training and ensure use of personal protective equipment Recognize team members who exceed expectations and identify future leaders Assist in scheduling, inventory, cash handling, and other operational tasks Complete additional duties as assigned Qualifications: Successful candidates will demonstrate strong leadership, communication, and organizational skills. Additional qualifications include: Proven leadership experience in a retail or food service environment Store Leader: Minimum 2 years of management experience Assistant Store Leader: Minimum 1 year of management experience High school diploma or GED required; 2-year college degree preferred Strong interpersonal and written communication skills Proficiency in basic math, computer usage, and decision-making Food Safety Certification preferred At least 18 years old Able to travel as needed and work all shifts, including weekends and holidays Physically able to lift up to 50 lbs, stand, bend, and move for up to 8 hours per shift Compensation: Assistant Store Leader: Hourly pay range $17.00 - $25.00 (based on experience and location) Store Leader: Annual salary range $58,000 - $78,000 (based on experience and location) Equal Opportunity Statement: We strive to foster an environment that encourages collaboration, embraces different perspectives, and supports personal and professional growth. Our goal is to ensure that everyone has equal access to opportunities and resources, enabling us to build a stronger, more inclusive community together. Job Posting URL: Assistant Store Manager: ************************************************* Store Manager: *************************************************
    $58k-78k yearly 7d ago
  • Store Manager, Christiana Mall, DE

    Michael Kors 4.8company rating

    Department Manager Job In Newark, DE

    STORE MANAGER, LIFESTYLE WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward, driven, multi-tasking individuals who knows how to keep their team focused and inspired. Success starts with being an entrepreneur, a true shopkeeper mentality. We encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution. WHAT YOU'LL DO: Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience Recruit, hire, and retain best in class talent Deliver operational excellence in all store processes Develop and execute strategic business plan while driving incremental sales utilizing cross functional partners and marketing opportunities Create foot traffic through community involvement and hosting events Build a client book through establishing client relationships to drive additional traffic and create client engagement Drive Omni channel sales by utilizing all available tools and technology YOU'LL NEED TO HAVE: 2+ years of Store Manager experience at a specialty retailer WE'D LOVE TO SEE: An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic Well connected with the ability to engage; a true brand ambassador Customer service obsessed; ability to sell with a passion for styling and love for fashion Strong in performance management and team development Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Clothing allotment Competitive paid time off Internal mobility across Versace, Jimmy Choo and Michael Kors Exclusive Employee Sales Paid Parental Leave 401k Match At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
    $67k-125k yearly est. 9d ago
  • Store Manager - Milford

    EMG Acquisitions

    Department Manager Job In Milford, DE

    What's it like to work at Minute Loan Center? Well, awesome! We work hard, play hard and treat each other like family. MLC is a consumer finance company that specializes in providing our customers with instant funds through different loan opportunities, including online loan options. Employees in MLC stores are trained in underwriting (loans), collections, marketing, sales, customer service and store management. The Store Manager's responsibilities include but not limited to maintaining effective operation and continued growth of the office with the direction of the District Mgr. Provide leadership, accept loan payments, collections, the ability to prioritize and make on-the-spot decisions regarding customer transactions, ability to work in a fast-paced environment, works well under pressure, revenue growth and demonstrates competency and accountability with store operational standards. Although we are a retail operation and welcome our customers into the store, our online platform and services are second to none and most of your customer interactions will be online or over the phone. Regarding COVID: Our people are the heart of the company and our number one asset. We are committed to providing safe working conditions at all of our locations and have invested in measures aimed at keeping employees healthy during the COVID-19 pandemic. With safety as one of our core company values, we've established enhanced cleaning and sanitization protocols, and provide personal protective equipment to all employees-including masks and hand sanitizer. Ensuring the well-being of our team members is a top priority. Join our team today! Benefits: MLC employees enjoy a wide range of benefits including: On-the-Job Training Contests and Bonuses No Late Evenings No Sundays Health Insurance Paid Time Off Company Holidays Direct Deposit Payroll Advance Program Requirements With the opportunity to join our team at any of our growing number of locations throughout the country, there's plenty of places you can start a great career. By connecting face-to-face with our customers, you engage with the most important people in our business and help them with the lending services that keep their lives moving forward. In the fun and fast-paced environment of our retail stores, your passion for customer service makes you an integral part of Minute Loan Center. With the full support of your peers and our organization, you'll have everything you need to provide an exceptional experience to every customer who walks through our door. Provide exceptional customer service and ensure that transactions are completed properly. Provide on-site training instruction on all aspects of leadership, company procedures and policies. Ensure office staff fully comprehends their job description and understands our computer system. Maintain an on-going marketing strategy and marketing tracking sheets for the store. Control cash flow, balancing and audits while maintaining company standards. Ensure procedures outlining opening, closing, banking, collections, audits, and other company policies are followed daily. Provide guidance in all aspects of operations. Recognize and develop skills/abilities of associates in order to meet store and company objectives. Review all available reports for operating results of the store daily, weekly and monthly to identify areas of opportunity for increased profits and decreased expenses. Establish marketing strategies that would help the store grow. Maintain company standards as related to staffing, operations, marketing, collections and customer service.
    $47k-82k yearly est. 11d ago
  • Assistant Manager, Merchandising - Christiana Towne Ctr

    The Gap 4.4company rating

    Department Manager Job In Newark, DE

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $64k-108k yearly est. 59d ago
  • Assistant Store Director

    Redner's Jobs

    Department Manager Job In Lewes, DE

    Assistant Store Director DEPARTMENT: Grocery Department REPORTS TO: Store Director FLSA STATUS: Exempt - 47 Hours Share store responsibilities and it's operations with the Store Director. Coordinate and direct the overall operations of the store in the absence of the Store Director. ESSENTIAL JOB FUNCTIONS: 1) Actively support the Store Director in the fulfillment of their responsibilities. 2) Responsible for management of store personnel. 3) Assist Store Director and other department managers with training and development of all employees. 4) Greet all customers and be observant while working. 5) Handle customer complaints in a prompt and professional manner. 6) Identify and pricing discrepancies and inform the proper personnel. 7) Responsible for checking ads and ensure proper displays. 8) Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments. 9) Oversee sanitation program, housekeeping, and equipment maintenance control. 10) Assist in contributing to a profitable operation of the store. 11) Enforce receiving procedures according to company policies. 12) Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director. 13) Assist in planning of merchandise displays to obtain maximum sales and profits. 14) Monitor dairy, bread, frozen, and grocery shelves and displays for freshness, quality, and price. 15) Abide by all company policies as stated in the Employee Handbook. SUPPLEMENTAL JOB FUNCTIONS: 1) Assist in office as needed. 2) Conduct daily checks on refrigeration. 3) Assist in any department in the store as needed. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Minimum of a high school education, and a college education is helpful but not required. 2) At least 3 years of experience in the supermarket industry with successful participation in management programs. 3) Should have a working knowledge of store operations. 4) Must have excellent oral and written communication skills for dealing with customers, employees, and vendors. 5) Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, and volume. 6) Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving. 7) Excellent organization and follow through skills.
    $54k-67k yearly est. 60d+ ago
  • Department Manager

    H&M 4.2company rating

    Department Manager Job In Wilmington, DE

    H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here. Job Description Overall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues. This position reports to the Store Manager and has the following direct reports: Department Supervisor, Sales Advisor. Your Day to Day* Sales and Profit Regularly analyze and follow up on Sales & Profit KPIs for the department with the Visual Merchandisers. Secure that actions are taken to maximize selling. Support the Visual Merchandisers with these actions by securing the hours and staff needed for a successful execution Together with the store management team, secure store operations, H&M standards, and best practices are followed through proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, etc.) and excellent customer service keeping within the sales budget of allocated hours. Plan and prioritize actions together with your team that have a clear impact on selling and ensure the implementation of the Commercial Handbook Ensure H&M Customer Service standards are always delivered through active coaching and leading by example Actively participate in executing store routines and tasks including but not limited to the delivery truck, garment processing, reductions, department moves and price change Actively prevent loss and ensure the department follows appropriate safety and security guidelines Give input to the Store Manager and Area Teams on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks, threats, and opportunities related to the competitor landscape People and Teams Manage the recruitment, training, development, and succession planning team in line with H&M best practices Evaluate and manage the performance of the Department team members; give regular feedback, execute dialogues, development plans, and follow ups and take actions to improve performance and develop the team Deliver clear communication to Store team on business performance, company culture, and training focuses through daily Behind The Seams meetings and participating in weekly Leadership Meetings Ensure that health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all times Carry out supervisory responsibilities in accordance with H&M policies and applicable laws including time-off requests, pay, conducting terminations & corrective actions, and making employment decisions Ability to maintain overall store responsibility in absence of Store Manager Strengthen our Company Culture by promoting feedback in our daily work and coach your team to do the same Qualifications Who You Are Inclusive, positive, creative, and willing to learn on the job! Passionate for customer service and helping people find their style A multi-tasker who enjoys working in a fast-paced environment with an eye for detail 1-2+ years of transferrable experience welcome You have the ability to lift in excess of 20 pounds Ability to coach and counsel staff on management and progressive discipline techniques Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance Ability to climb a ladder and use a step stool Open availability including evenings and weekends Basic computer skills such as browser navigation, software interaction, and data entry are needed May be required to travel to support other stores and for training Why You'll Love Working for H&M Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals. Endless growth & development opportunities. Dress your personality. We encourage you to dress your personality all day, every day. Did we mention our discount at H&M, &Other Stories, and COS? Additional Information Job Status: Hourly, Non-Exempt Compensation: Hiring Range is $21.39- $25.24 Hourly** EEOC Code: SLS *This job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion. **H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. All your information will be kept confidential according to EEO guidelines.
    $21.4-25.2 hourly 4d ago
  • Store Manager

    Baskin-Robbins 4.0company rating

    Department Manager Job In Milford, DE

    Pay range: $72,000-$90,000/year Franchise Organization/Location: Franchise Management Services Reports To: Multi-Unit Manager/Franchisee A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Responsibilities Include: * Able to perform all responsibilities of restaurant team members * Lead team meetings * Deliver training to restaurant team members * Ensure Brand standards, recipes and systems are executed * Create and maintain a guest focused culture in the restaurant * Review guest feedback results and implement action plans to drive improvement * Communicates restaurant priorities, goals and results to restaurant team members * Execute new product roll-outs including training, marketing and sampling * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws * Control costs to help maximize profitability * Completion of inventory on a periodic basis as determined by Franchisee * Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards * Completion of DCP and other vendor orders * Conduct self-assessments and corresponding action plans * Ensure restaurant budget is met as determined by Franchisee * Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies * Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: * Recruit, hire, onboard and develop restaurant team members * Plan, monitor, appraise and review employee performance * Coach restaurant team members to drive sales, improve profitability and guest satisfaction Education/Experience: * Basic computer skills * Fluent in spoken and written English * Basic math and financial management * Previous leadership experience in retail, restaurant or hospitality * College Degree preferred Key Competencies * Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and embrace change * Ability to train and develop a team * Guest focused * Time Management * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting packages (if applicable) * Wearing a headset (if applicable) * Working in a small space Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
    $72k-90k yearly 60d+ ago
  • Assistant Store Manager

    Francesca's Collections, Inc. 4.0company rating

    Department Manager Job In Newark, DE

    Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience * Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership * Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. * Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent * Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. * Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. * Establishing open, candid, and trusting professional relationships with your team. Operations & Visual * Supporting and enforcing company policies and procedures fairly and consistently. * Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. * Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get * A flexible schedule * Growth and advancement opportunities * A generous team member discount * Monthly Incentive Program * Opportunity to participate in our 401(K) Plan * Medical, Dental, Vision, and Life Insurance available for FT positions * Paid Parental Leave Position Requirements * Previous supervisory experience, preferably in a specialty retail store * Ability to motivate others and work together to deliver sales results * Able to plan and execute tasks efficiently and independently * Flexible and adaptable * Ability to multi-task and balance multiple priorities * Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements * Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing * Must be able to work independently * Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
    $37k-44k yearly est. 60d+ ago
  • (CS) Merchandising Supervisor - Floral Pennsylvania

    Falcon Farms 3.2company rating

    Department Manager Job In Wilmington, DE

    Company: Falcon Farms Inc. Direct Report to: Regional DSD Operations Manager About Us: Falcon Farms is one of the leading fresh cut-flower distributors in the United States. Since 1987, the company has grown in production and commercialization, to 10 flower production farms in Colombia and Ecuador, with more than 700 acres of land and a team of over 5,000 people. The organization's commercial and distribution footprint in Miami, Atlanta, Phoenix, Dallas and Long Beach allows us to service national wholesale and mass market accounts. Current business prospects, and the incorporation of new clients have embarked Falcon on an aggressive path to deepen our regional footprint in the Texas region. Falcon thrives on a highly entrepreneurial culture and a flat organization that fosters strong collaboration and calculated risk-taking. The nature of an agricultural product like flowers, with high seasonality and subject to variability in factors affecting production, requires high flexibility and the ability to make decisions and adapt to changing circumstances in very short term, while remaining firm on strategy execution. Position Overview: Duties include managing merchandisers within a specific territory effectively and efficiently delivering our products. Training, developing and evaluating drivers, ensuring that each one of them maintains our "Picture of Success" in every serviced retail location. The Regional Merchandising Supervisor is a hands-on mentor, passionate about selling flowers and providing customer service to Falcon's customers and theirs. Supervisor must be able to adapt, and be flexible to changing business priorities, capable of shifting business resources as needed so business priorities are met. The Regional Merchandising Supervisor will spend around 80% of his/her time in the field, monitoring merchandiser performance and actively engaging with Falcon Farms' customers' teams. Responsibilities and expectations: Supervise and monitor an assigned geographic region at various Falcon Farms Customers' points of sale. Responsible for evaluating merchandiser performance, assigning resources as required, covering merchandisers absences, auditing store displays and maintaining a strong relationship with floral buyers. * Prioritize daily routine based on business needs and short-term requirements. * Provide business-related data to merchandisers to help them execute their functions better * Analyze region and store-specific data to propose courses of action that improve business profitability * Responsible for route operational/sales activity, including ordering and distribution, merchandising, promotional activity, holiday planning, and meeting customer expectations. * Ensure the proper upkeep and personal presentation of the merchandising team * Train and provide feedback to merchandisers on an ongoing basis * Liaise with Falcon Farms' HR team to ensure staffing needs and compliance are met * Engage with customers' store management teams to strengthen Falcon Farms' representation * Cover merchandising routes as needed. Required Skills * Must be bilingual (English - Spanish) written and spoken * Able to regularly lift up to 20 lbs. on an ongoing basis throughout each shift * Able to stand on an ongoing basis throughout each shift * Able to consistently work assigned schedule * Able to drive to stores, check product and audit work done by merchandisers * Ability to read and follow merchandising schematics * Good communication skills * Self-disciplined * Goal and detail oriented * Strong people skills * Flexible schedule - Able to work variable schedules especially during floral holidays * Strong self‐management skills Ability to complete daily procedures and responsibilities without direct supervision * Ability to lead holiday merchandise teams during peak holiday seasons with set‐up and tear down process Qualifications: * Valid Driver License * High School Diploma, GED, or equivalent work experience Potential Career Path * Operations Manager
    $36k-44k yearly est. 9d ago
  • T-Mobile Retail Store Manager MILLSBORO | Dupont Blvd

    Imobile 4.8company rating

    Department Manager Job In Millsboro, DE

    Retail Store Manager- Arch Telecom We're a national T-Mobile Preferred Retailer with 300+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the T-Mobile brand to life. They live and breathe the T-Mobile brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. What you'll do in your role? Lead by example, demonstrating all the things it takes for your team to head to the top: * Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. * Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Finally, you'll make sure your store is always at its best! Approaching service and sales needs with patience, honesty and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete trainings on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with T-Mobile employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive salary pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * Wireless sales experience * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (45 hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: ************************** IND2
    $43k-73k yearly est. 60d+ ago
  • Full Time Assistant Grocery Manager-Internal

    Privacy/Disclaimer Agreement

    Department Manager Job In Selbyville, DE

    Full Time Assistant Grocery Manager-Internal (Job Number: 2506340) Full-time Description SUMMARY Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires a defined level of management skills, product knowledge, sales ability, customer relations skills, and cooperation with fellow associates. Assist to manage and supervise up to 25 associates in the Grocery Department. May also be assigned responsibility for the HBC/GM Department. Is responsible for assisting the Department Manager with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and applicable laws. Responsibilities may include interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Customers are among our Company's most valuable assets. Each of you represents Harris Teeter to our customers and the public. The way we do our jobs presents an image of our entire Company. Customers judge us by how they are treated each time they have contact with us. Therefore, one of our top business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention you give to customers. Harris Teeter will provide customer service training to all associates who have extensive customer contact. If a customer wishes to make a specific comment or complaint, you are required to direct that person to the manager-on-duty for appropriate action. Remember that your contacts with the public in person, over the telephone, and through all your communications reflect not only on you but also on Harris Teeter as a whole. Positive customer relations will not only enhance the public's image of Harris Teeter, but also pay off in greater customer loyalty and increased sales and profit. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Your primary job function is to personally perform the first set of functions while ensuring that all Grocery Department associates also perform them. Additional essential job functions are listed under SUPERVISORY JOB FUNCTIONS. CUSTOMER SERVICE Initiate interaction with customers on the sales floor. Ask the customers questions regarding their shopping needs. Provide customers information needed to meet their taste and meal requirements. Follow through on customer requests. Your job performance is required to demonstrate the highest level of customer service. Never be rude to a customer under any circumstance. Follow through on customer requests. If you cannot say “yes” to a customer's request, bring in the department manager or the manager-on-duty. Never turn down business. Make eye contact with and smile at every customer. Speak to customers in a genuine, clear, and enthusiastic manner and ask if they found everything they were looking for. Reflect an appropriate business image to customers and visitors. How you dress, your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates. During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance. You are required to always dress and groom yourself according to our Company policy that reflects accepted conservative norms. Be reliable and punctual by reporting for work on time and as scheduled. When you are absent or late, it places a burden on other associates and can impact productivity and service. In the rare instances when you cannot avoid being late or are unable to work as scheduled, notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time so that appropriate arrangements can be made. Unload product from truck according to Grocery Receiving and Rotation standards; load salvage on truck as required. Remove products from storage. Keep Our Shelves Properly Stocked. Stock and block product according to standards and in a manner that maximizes sales and minimizes shrink. Work backstock on a regular basis. Process close-dated and damaged product according to standards. Check merchandising displays regularly to ensure the availability of advertised items. Inform management of the lack of advertised items, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate. Ensure problem is corrected. Sell only in-date products. Follow Harris Teeter standards regarding product preparation, merchandising, rotation, dating, and markdown standards and guidelines. Comply with the Food Safety policy (RO-37). Keep Our Stores Clean. Comply with Health Department and Department of Agriculture [Weights & Measures] standards, regulations, and requirements. Follow Harris Teeter sanitation standards and procedures. Communicate in English with customers and fellow associates regarding requests, current sales promotions, marketing campaigns, and essential products. When a customer asks where a product is located, take the customer to the product. Be knowledgeable of and perform fixed activities when business is light. (i. e. sweeping, cleaning, blocking, straightening, etc. ) Answer telephones by saying “Harris Teeter [store name], this is [name], may I help you?” and provide requested information in a polite and professional manner. Respond back to people on “hold” in a timely manner. Understand the overall Non-Perishable Department operation. Complete paperwork accurately and maintain proper records. Operate baler and compactors. Make bale when appropriate. Follow all safety regulations and help keep the store free of dangerous situations. Immediately inform store management of all accidents and/or safety hazards. Record accidents and safety hazards in the designated log. Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual. Adapt to various situations and adjust to shifting priorities. Be flexible and able to perform multiple tasks. Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire shift. Provide assistance to fellow associates to complete daily tasks such as unloading trucks, checking in deliveries, taking inventory, restocking and organizing display merchandisers and coolers, and other duties as assigned. Establish a working and shopping environment of trust, respect, and integrity. Take Excellent Care Of Your Fellow Associates. Be a team player. Support and assist your fellow associates without complaint. Be open to new ideas and opportunities. Follow through with any special requests or recommendations from management. Comply with Company standards, policies, and procedures. Perform essential job functions throughout scheduled hours. SUPERVISORY JOB FUNCTIONS Manage the department as to maximize gross profit and minimize operating expenses. Be knowledgeable of department and store sales and profit objectives. Review and analyze all financial reports and data. Make timely and effective decisions based on this analysis. Forecast sales and sales per labor hour for upcoming week and effectively schedule associates. Assign duties to associates. Monitor and analyze sales and labor hours used on a daily and weekly basis. Make timely and effective decisions based on this analysis. Perform duties of all direct reports when appropriate. Maintain overall department conditions to meet Harris Teeter Standards. Order product to eliminate out-of-stocks and maintain designated inventory levels. Ensure that items listed on the order register are actually received. Secure credits when appropriate. Listen to both customer and associate complaints, and resolve problems to restore and promote good public relations. Ensure that the Grocery department's inventory levels support the customers' requests for all ad and standard products. Ensure the accuracy of the inventory and price change processes. Correctly conduct period inventories according to standards and established procedures. Promote the efficient operations of the store following the procedures detailed in Harris Teeter's Standards manual. Record and follow up on any in-store maintenance. Ensure that situations are resolved and not recurring problems. Execute approved department opening and closing procedures and ensuring that all operational standards are met. Recruit, interview, and hire competent associates to maintain proper staffing levels for the department. Ensure all associates receive appropriate break and meal periods. Ensure new Grocery associates are properly oriented to your department and understand their benefits package. Professionally communicate expectations to associates and ensure they are properly trained to perform their jobs. Encourage and make time for cross training. Maintain integrity in the Job Posting system by following the policy and by ensuring that all new associates are aware of the process. Develop future Grocery (assistant) department managers. Convey timely information to the associates regarding current promotions and marketing campaigns. Explain to associates why changes were made in operating procedures. Have a working knowledge of the mission and goals of your department, your store, and your Company. Discuss these with your associates on a daily basis. Keep your promises to customers and fellow associates. Respond to questions in a timely and proper manner. Ask for the opinion and suggestions of your associates where appropriate. Encourage associates to make suggestions for process improvements. Ensure they receive recognition for their ideas. Recognize exemplary job performance. Acknowledge positive job performance daily. Fairly evaluate associates' performance on their evaluations. Address performance problems or record associates' out of the ordinary behavior when it occurs, using the Constructive Advice forms. Discuss behavior and possible corrective action with associates to create an action plan according to prescribed procedure. Sign off on the documents with those associates involved and submit to regional staff for review. Qualifications QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 18 years of age. PERSONAL SKILLS. Exceptional interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales. EDUCATION and/or EXPERIENCE. High school diploma or general education degree (GED); or two to three years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization who only speak English. MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to perform these operations using units of American money and weight measurement. REASONING ABILITY. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS. Complete Company's training including but not limited to: new hire orientation, food sanitation, customer service network, safety, food safety, and product knowledge. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repetition Weight Frequently - near constant work Up to 35 lbs Intermittently - up to several times an hour Up to 45 lbs Occasionally - up to several times a shift Up to 55 lbs The National Institute of Occupational Safety and Health (NIOSH) has published guidelines for safe lifting. Based on those, Harris Teeter requires our associates to obtain assistance from a second associate ("team lifting") when lifting any case or object weighing 50lbs or greater. Harris Teeter also recognizes that some associates may need to obtain assistance with weights under 50lbs, and encourages team lifts for any weight that an associate feels uncomfortable lifting by themselves. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must frequently lift and/or move up to 35 pounds, intermittently lift and/or move up to 45 pounds, occasionally move and/or lift up to 55 pounds, and reach from 6-72 inches. Specific vision abilities required by this job include close vision, color, and depth perception. WORK ENVIRONMENT. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet, hot, or cold conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually moderate. COMPENTENCIES. To perform the job successfully, an individual is required to demonstrate the following competencies:Analytical - Collects and researches data; Uses intuition and experience to complement data. Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Is never rude; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks English clearly and persuasively in positive, negative, and in emergency or other situations in which individuals must speak a common language to promote safety; Listens and gets clarification; Responds appropriately to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively in English; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret English-written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates. Change Management - Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services. ; Continually works to improve supervisory skills. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Determines appropriate action b
    $33k-54k yearly est. 1d ago
  • Seasonal Easter Local Manager- Dover Mall

    Cherry Hill Programs Seasonal Jobs

    Department Manager Job In Dover, DE

    About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As Local Manager, you will create the magic by overseeing daily operations for our photo operations and implement strategies to drive profitability and efficiency at your venue. The ideal candidate will also lead, develop, and motivate the local team to achieve personal, professional, and company goals. Our Local Manager Will Also Promote a positive, collaborative environment and maintain our core values and policies Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success Determine staffing requirements and oversee hiring, onboarding, and training of all team members Ensure daily operations are maintained as scheduled Respond to all business calls or emails within a timely manner Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork Coach and develop team members to drive revenue, reduce cost and provide world class guest service Establish and maintain positive and successful vendor relations with staff at all locations Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location Other duties required/assigned as detailed in Employment Agreement What We're Looking For Positive attitude and strong work ethic Team player who can work independently and understands the importance of leadership Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions Ability to process sales transactions and comfortable with cash handling Professional attire and good hygiene are a must Available to attend mandatory pre-season training Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays Available to work a minimum of 40 hours a week or as needed Knowledge, Experience & Skill At least 18 years of age High School Diploma Required Previous retail/assistant manager and photography experience preferred Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time What Else Can You Expect A fun, fast paced, and passionate environment Career advancement opportunities Flexible schedule Referral program One free photo package for friends and family per staff member Must be used 2 weeks before the close of each season We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.
    $29k-50k yearly est. 9d ago
  • Store Manager

    Royal Farms 4.5company rating

    Department Manager Job In New Castle, DE

    ROYAL FARMS - STORE MANAGER/ASSISTANT STORE MANAGER About the Company Royal Farms is a fast-growing, family-owned company operating over 300 stores across Maryland, Delaware, Virginia, Pennsylvania, New Jersey, West Virginia, and North Carolina. We take pride in delivering fresh, high-quality food, essential convenience items, and fuel to our customers-all with a focus on speed, service, and hospitality. We are looking for motivated, results-driven leaders to join our team! Our Store Leadership positions offer a dynamic and rewarding career path in a fast-paced retail and food service environment. About the Role: Royal Farms Store Leaders and Assistant Store Leaders play a key role in driving operational excellence and customer satisfaction. These roles are responsible for leading store teams to create a positive customer experience, ensuring compliance with company policies and procedures, and delivering strong business results. Store Leaders have full accountability for the store's performance, while Assistant Store Leaders support the Store Leader and step in during their absence. Both roles require a strong commitment to team development, customer focus, and operational execution. Duties and Responsibilities: Deliver outstanding customer service through a friendly and welcoming environment Lead and support daily store operations including food service, merchandising, cleanliness, and safety Implement and enforce company policies, procedures, and systems Recruit, train, and develop a high-performing team Provide coaching, feedback, and performance management to retail team members Ensure proper execution of marketing programs and promotions Monitor and analyze store metrics to identify business opportunities Uphold standards for store appearance, food safety, and in-stock levels Maintain compliance with wage and hour laws and safety regulations Build positive relationships with the local community and vendors Participate in safety training and ensure use of personal protective equipment Recognize team members who exceed expectations and identify future leaders Assist in scheduling, inventory, cash handling, and other operational tasks Complete additional duties as assigned Qualifications: Successful candidates will demonstrate strong leadership, communication, and organizational skills. Additional qualifications include: Proven leadership experience in a retail or food service environment Store Leader: Minimum 2 years of management experience Assistant Store Leader: Minimum 1 year of management experience High school diploma or GED required; 2-year college degree preferred Strong interpersonal and written communication skills Proficiency in basic math, computer usage, and decision-making Food Safety Certification preferred At least 18 years old Able to travel as needed and work all shifts, including weekends and holidays Physically able to lift up to 50 lbs, stand, bend, and move for up to 8 hours per shift Compensation: Assistant Store Leader: Hourly pay range $17.00 - $25.00 (based on experience and location) Store Leader: Annual salary range $58,000 - $78,000 (based on experience and location) Equal Opportunity Statement: We strive to foster an environment that encourages collaboration, embraces different perspectives, and supports personal and professional growth. Our goal is to ensure that everyone has equal access to opportunities and resources, enabling us to build a stronger, more inclusive community together. JOB POSTING URL Store Manager: ************************************************* Assistant Store Manager: *************************************************
    $58k-78k yearly 7d ago
  • Assistant Manager, Merchandising - Brandywine T/C

    The Gap 4.4company rating

    Department Manager Job In Wilmington, DE

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $64k-108k yearly est. 40d ago
  • Assistant Store Director

    Redner's Jobs

    Department Manager Job In Camden, DE

    Assistant Store Director DEPARTMENT: Grocery Department REPORTS TO: Store Director FLSA STATUS: Exempt - 47 Hours Share store responsibilities and it's operations with the Store Director. Coordinate and direct the overall operations of the store in the absence of the Store Director. ESSENTIAL JOB FUNCTIONS: 1) Actively support the Store Director in the fulfillment of their responsibilities. 2) Responsible for management of store personnel. 3) Assist Store Director and other department managers with training and development of all employees. 4) Greet all customers and be observant while working. 5) Handle customer complaints in a prompt and professional manner. 6) Identify and pricing discrepancies and inform the proper personnel. 7) Responsible for checking ads and ensure proper displays. 8) Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments. 9) Oversee sanitation program, housekeeping, and equipment maintenance control. 10) Assist in contributing to a profitable operation of the store. 11) Enforce receiving procedures according to company policies. 12) Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director. 13) Assist in planning of merchandise displays to obtain maximum sales and profits. 14) Monitor dairy, bread, frozen, and grocery shelves and displays for freshness, quality, and price. 15) Abide by all company policies as stated in the Employee Handbook. SUPPLEMENTAL JOB FUNCTIONS: 1) Assist in office as needed. 2) Conduct daily checks on refrigeration. 3) Assist in any department in the store as needed. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Minimum of a high school education, and a college education is helpful but not required. 2) At least 3 years of experience in the supermarket industry with successful participation in management programs. 3) Should have a working knowledge of store operations. 4) Must have excellent oral and written communication skills for dealing with customers, employees, and vendors. 5) Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, and volume. 6) Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving. 7) Excellent organization and follow through skills.
    $54k-67k yearly est. 60d+ ago
  • Assistant Store Manager

    Francesca's Holdings 4.0company rating

    Department Manager Job In Greenville, DE

    We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
    $37k-44k yearly est. 4d ago
  • T-Mobile Retail Store Manager REHOBOTH BEACH | Costal Hwy

    Imobile 4.8company rating

    Department Manager Job In Rehoboth Beach, DE

    Retail Store Manager- Arch Telecom We're a national T-Mobile Preferred Retailer with 300+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the T-Mobile brand to life. They live and breathe the T-Mobile brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. What you'll do in your role? Lead by example, demonstrating all the things it takes for your team to head to the top: * Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. * Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Finally, you'll make sure your store is always at its best! Approaching service and sales needs with patience, honesty and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete trainings on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with T-Mobile employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive salary pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * Wireless sales experience * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (45 hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: ************************** IND2
    $43k-74k yearly est. 60d+ ago
  • Easter Bunny Character- Concord Mall

    Cherry Hill Programs Seasonal Jobs

    Department Manager Job In Wilmington, DE

    About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As a seasonal Bunny Character, you'll create the magic as you pose for photos and interact with children and families throughout the Easter season. Hop on to the CHP team today and enjoy a flexible work schedule and a unique office view; full-time, part-time, and mini-shifts are available! Our Seasonal Bunny Characters Will Also Engage with guests in positive, energetic, and professional manner Pose for photos with children and families Always remain in character, wearing supplied costume, while on location and within public view Drive positive customer experiences Participate as a team member ensuring photo set operations run smoothly, effectively Maintain a safe and clean working environment All other tasks as assigned What We're Looking For Dependable, enthusiastic, outgoing, and professional attitude Comfortable greeting and working with families and children Available to attend training meetings and complete required courses Knowledge, Experience & Skill At least 18 years of age Strong stamina and physically able to handle the demands of a full body costume, including limited visibility/mobility and high temperature Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time Ability to stand and walk independently What Else Can You Expect A fun, fast paced, and passionate environment Career advancement opportunities Referral program One free photo package for friends and family per staff member Must be used 2 weeks before the close of each season We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.
    $26k-36k yearly est. 34d ago
  • Assistant Manager

    Baskin-Robbins 4.0company rating

    Department Manager Job In Dover, DE

    Pay Range: starting from $22/hour Franchise Organization: Franchise Management Services Reports To: Restaurant Manager An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They performs all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Responsibilities Include: * Able to perform all responsibilities of restaurant team members * Lead team meetings, along with Restaurant Manager * Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff * Ensure Brand standards, recipes and systems are executed * Create and maintain a guest focused culture in the restaurant * Review guest feedback results and implement action plans to drive improvement * Communicates restaurant priorities, goals and results to restaurant team members * Execute along with RM, new product rollouts including training, marketing and sampling where applicable * Execution of Point of Purchase instore set up per Brand standards * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws * Control costs to help maximize profitability * Completion of inventory on a periodic basis as determined by Franchisee * Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards * Support RM in assigning staff and deployment * Support to RM in completion of supplier and other vendor orders * Conduct self-assessments and corresponding action plans * Ensure restaurant budget is met as determined by Franchisee * Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies * Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: * Recruit, hire, onboard and develop restaurant team members * Assist team and shift lead performance appraisal process * Coach restaurant team members to drive sales, improve profitability and guest satisfaction Education/Experience: * Basic computer skills * Fluent in spoken and written English * Basic math and financial management * Previous leadership experience in retail, restaurant or hospitality Key Competencies * Good analytical skills and business acumen * Works well with other in a fun fast paced team environment * On time, demonstrates honesty and positive attitude * Willingness to learn and embrace change * Ability to train and develop a team * Guest focused * Time Management * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting packages (if applicable) * Wearing a headset (if applicable) * Working in a small space Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
    $22 hourly 60d+ ago
  • Assistant Manager

    Baskin-Robbins 4.0company rating

    Department Manager Job In Smyrna, DE

    Pay Range: starting from $22/hour Franchise Organization: Franchise Management Services Reports To: Restaurant Manager An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They performs all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Responsibilities Include: * Able to perform all responsibilities of restaurant team members * Lead team meetings, along with Restaurant Manager * Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff * Ensure Brand standards, recipes and systems are executed * Create and maintain a guest focused culture in the restaurant * Review guest feedback results and implement action plans to drive improvement * Communicates restaurant priorities, goals and results to restaurant team members * Execute along with RM, new product rollouts including training, marketing and sampling where applicable * Execution of Point of Purchase instore set up per Brand standards * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws * Control costs to help maximize profitability * Completion of inventory on a periodic basis as determined by Franchisee * Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards * Support RM in assigning staff and deployment * Support to RM in completion of supplier and other vendor orders * Conduct self-assessments and corresponding action plans * Ensure restaurant budget is met as determined by Franchisee * Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies * Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: * Recruit, hire, onboard and develop restaurant team members * Assist team and shift lead performance appraisal process * Coach restaurant team members to drive sales, improve profitability and guest satisfaction Education/Experience: * Basic computer skills * Fluent in spoken and written English * Basic math and financial management * Previous leadership experience in retail, restaurant or hospitality Key Competencies * Good analytical skills and business acumen * Works well with other in a fun fast paced team environment * On time, demonstrates honesty and positive attitude * Willingness to learn and embrace change * Ability to train and develop a team * Guest focused * Time Management * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting packages (if applicable) * Wearing a headset (if applicable) * Working in a small space Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
    $22 hourly 60d+ ago

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