Data Entry Associate Jobs in Delta, MI

Livingston County was named a 2024 Top Workplace by the Detroit Free Press! Based solely on employee feedback, the Top Workplace title is a badge of honor for the County. With over 700 employees serving within 18 departments, 6 elected offices, and 3 Courts, Livingston County's top priority is providing effective and efficient services that improve the quality of life for all of our residents. Position Summary: Under the supervision of the County Clerk and the Administrative Coordinator as lead employee, is responsible for receiving, processing, and recording documents for births, deaths, marriages, and other records processed by the office of the County Clerk. Assists customers at the counter, telephone, and online requests to inquiries related to vital records and the procedures of the Clerk's Office. Scans and indexes a wide variety of documents. Benefits with this Position Include: * Optional Voluntary 457 Deferred Compensation plan * Paid sick days accrued at 1 hour per every 30 hours worked. * 4 hours of paid personal time per year. * Up to $300 annual Wellness reimbursement* & $100 incentive for completing your annual physical & Health Assessment. * Employee Assistance Program * Pro-rated based on DOH Pay Rate Information: The Vital Records Clerk position is a part-time, non-union position and starting pay is $22.09/hr. This position is eligible for step pay increases within our Non-Union Grade 4 Wage Scale . Top end of the current wage scale for this position is $27.98/hr. This is a 20 hour per week position. Essential Job Functions: An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the duties, which the employee may be expected to perform. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. * Provide customer service relative to the vital records division of the County Clerk's Office. Provides counter assistance, answers telephone calls, and on-line requests in issuing copies of vital records such as birth, marriage and death certificates, concealed weapons permits, DBA's, and other records and explains the procedures of the Clerk's office. Accepts payments for all requests. Verifies identification or relationship status as needed to process requests. Directs callers to the appropriate office or individual as needed. * Processes and proofs applications for Concealed Pistol Permits. Provides licenses to approved applicants. * Prepares agenda and takes official minutes for the Concealed Pistol Licensing Board. * Processes marriage licenses. Verifies and proofs applications and documentation. Contacts parties if additional information is needed and prepares marriage licenses and packets. Accepts and logs marriage licenses for record and sealing for permanent record at the County. * Proofreads death and birth certificates. Accepts filings and enters data into record at the County. Issues certified copies as requested. Monitors and retrieves electronically filed death certificates. Submits monthly batches of death and birth certificates to the state. * Processes Notary Public applications and files bonds. * Processes other documentation requests such as Veteran identification cards and vendor licenses. * Processes, issues and changes DBA (Doing Business As) requests and information. Enters DBA information into record and files hard copies. Generates DBA reminder notices. * Maintains stock of forms, application packets, and County and State of Michigan maps. * Performs other duties as directed. The requirements listed below are representative of the knowledge, skills, abilities and minimum qualifications necessary to perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the job requirements include the following: Required Knowledge, Skills, Abilities and Minimum Qualifications: * An Associates degree and two years of responsible experience in vital records or records management. * The County, at its discretion, may consider an alternative combination of formal education and work experience. * Certified as a Notary Public and Deputized Clerk. * Certified Cash Handler. * Good working knowledge of the principles and practices of records management and office procedures. * Ability to understand vital record documents, processing vital records, DBAs, and concealed pistol permits, and maintaining detailed and accurate records in both electronic and non-electronic formats. * Strong skills in proofreading and performing arithmetic calculations. * Skill in assembling and analyzing data and preparing accurate reports. * Skill in effectively communicating ideas and concepts orally and in writing. * Ability to establish effective working relationships and use good judgment, initiative and resourcefulness when dealing with County employees, contractors to the County, representatives of other governmental units, professional contacts, elected officials, and the public. * Ability to assess situations, solve problems, work effectively under stress, within deadlines, and in emergency situations. * Skill in the use of office equipment and extensive technological skills, including Microsoft Suite applications and the ability to learn software applications and databases utilized by the Clerk's Office. * Skill in the use of document imaging software and equipment. * Skill in the use of photographic, audio, and video equipment. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate in person and by telephone, read regular and small print, view and produce written and electronic documents, and enter data on a computer keyboard with repetitive keystrokes. The employee must be mobile in an office setting, stand, sit, stoop and kneel, use hands to finger, handle, or feel and reach with hands and arms. The employee must lift or push/pull objects of up to 15 lbs. without assistance. Accommodation will be made, as needed, for office employees required to lift or move objects that exceed this weight. The typical work environment of this job is a business office setting where the noise level is quiet and sometimes moderate.

Dodge Construction Network (Dodge) is searching for a Planning Data Specialist III(Central) to join our team! The Planning DataSpecialistIII manages a substantial assigned territory, characterized byalarge to densely populated or expanded region, requiring expertise in data sources and advanced project management skills to ensure comprehensive coverage of public or private projects and more complex areas. The primary responsibility is to meticulously gather and triage essential data and enter key data into Dodge's Data Platform to create or update Dodge Reports. Thisis afull-timepositionandreports directly to the Manager, Planning Team. **_Preferred_** **_Location_** **_and Expected Work Hours_** + This is a remote,home-officerole and candidatesmust be located in our CentralRegion that includes the following states:AL, AR, FL, IL, IN, KY, LA, MI, MS, OH, TN, TX, or WI. There is preference to hire in TN. + Ability to work Monday-Friday 8:00-5:00Central or Easterntime zone. **_Travel Requirements_** Expected travel is5%forthis role **_Essential Functions_** + Ensure timely, accurate, and comprehensive data entry for all assigned projects and use this data to create or update Dodge Reports on the Dodge platform + Conduct comprehensive research, collect, verify, and maintain project data through various means, including phone calls, emails, and digital research + Complete formal documentation requests to support data collection processes + Maintain accountability for performance metrics, ensuring accurate, punctual, and thorough data collection + Handle customer inquiries on projects in their territory + Assist with training process for new team members + Assist with data quality projects to improve workflow and success metrics + Maintain and nurture industry relationships using expertise in the territory's unique data sources + Maximize data coverage by collecting information on as many active projects as possible within the assigned regions + Manages a mid to large size designated territory, encompassing a densely populated area + Responsible for the comprehensive review and categorization of incoming data feeds specific to their respective regions by independently evaluating the content to determine its relevance and importance, deciding whether to retain or discard it, and appropriately assigning it to the relevant report **_Education Requirement_** High School Diploma or GED **_Required_** **_Experience_** **_, Knowledge_** **_and Skills_** + 3+ years of experience in the construction industry; equivalent customer service experience may substitute + 3+ years of outbound call experience + Data entry experience + Online research experience + Proficient in all Microsoft areas + Exceptional attention to detail + Excellent written and verbal communication + Excellent reading comprehension + Excellent internet research skills + Able to work effectively in an independent, remote environment + Comfortable working in a fast-paced role/production driven environment + Strong typing skills + Critical thinker and problem solver **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Salary range: $_ _4_ _4_ _,_ _000_ _-$54,_ _500_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and otherjob-relatedfactors.Dodge Construction Network'scompensation and rewards package for full time roles includes a market competitive salary,comprehensive benefits, and, for applicable roles,uncappedcommissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A b_** **_ackground check_** **_is_** **_required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job_** **_and_** **_consistent with all federal state and local ordinances._** **_Reasonable_** **_Accommodation_** **_Dodge Construction Network_** **_is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be_** **_based on merit,_** **_qualifications,_** **_and business needs_** **_without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,_** **_pregnancy,_** **_sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-CS1 \#DE-Content-Central \#DE-1023-2025

The Lansing School District serves over 10,000 PreK-12 students across 25 school buildings in the increasingly diverse urban community of Lansing, MI. We are unique compared to other districts because of the wide variety of exciting and innovative educational options from which families and staff members can choose. All of Lansing School District's team members are dedicated to our mission to provide an excellent education to all students in a safe and nurturing environment. The MTSS Data Specialist supports building administrators by tracking and analyzing school improvement data, ensuring compliance with district procedures, and facilitating data-driven instructional decisions. This role involves collecting and distributing assessment data, leading data discussions, and collaborating with school leadership teams to support student success in academic and behavioral areas. Qualifications - Education & CertificationBachelor's degree required Teacher certification preferred Qualifications - ExperienceStrong preference for internal applicants who are currently working in a Lansing School District role. Experience with process improvement and data analysis.Experience analyzing administrative level education data. Qualifications - Skills & KnowledgeStrong ability to read, interpret, and communicate data to multiple stakeholders.Proficiency in working collaboratively with grade-level teams and school leadership.Knowledge of assessment tools, including district benchmark and diagnostic assessments.Understanding of Multi-Tiered Systems of Support (MTSS) and CRPBIS frameworks.Ability to facilitate data meetings and support instructional decision-making. Sample Job ResponsibilitiesDistrict-Wide Data Management & Analysis - Collect, analyze, and maintain academic, behavioral, and attendance data to identify trends and inform decision-making.MTSS & CRPBIS Implementation Oversight - Ensure consistent implementation of MTSS frameworks and CRPBIS strategies across all schools, supporting intervention plans for at-risk students.Support for Building Administrators & Leadership Teams - Provide principals with data insights and guidance to enhance school improvement efforts.Training & Professional Development - Lead training for school leaders, teachers, and staff on data-driven decision-making, MTSS best practices, and progress monitoring.Intervention & Progress Monitoring - Work with district leaders and support staff to monitor the effectiveness of Tier 2 and Tier 3 interventions and recommend adjustments.Compliance & Reporting - Ensure adherence to state and federal requirements for MTSS and school improvement, preparing reports for district leadership and stakeholders.Collaboration with Community & External Partners - Partner with agencies and organizations to provide additional student support and improve attendance and engagement.Data-Driven Decision-Making Systems - Develop and refine district-wide systems for tracking interventions and student progress in real-time.Special Education & Student Support Alignment - Coordinate with special education teams to align MTSS interventions with IEP and 504 processes.Facilitate District-Level MTSS/CRPBIS Meetings - Lead data reviews and guide school leadership in using data to improve student outcomes. $46,606 - $77,041 a year Salary will depend on placement on the M&C specialist salary schedule. This is a grant funded position. At Lansing School District, we champion diversity, equity, and inclusion, providing equal opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, or sexual orientation. We foster a rich environment for professional growth and student experiences by valuing diverse perspectives. As an equal opportunity employer, we invite passionate individuals dedicated to educational excellence to apply for our positions. We value internal mobility and list "Strong Internal Candidate" when considering an internal candidate before posting a job. We still encourage all candidates to apply. Complete the attached online application at your earliest convenience. If selected, we will contact you to set up an interview. While we strive to provide prompt feedback, the high volume of applicants may limit our ability to do so. All of our jobs will be posted for at least 10 days (unless otherwise noted), but we will review applications on a rolling basis. External candidates interested in multiple positions within the same department need only apply to one posting and can indicate other roles of interest in the final question. We will consider your application for various roles based on your qualifications. Internal candidates should apply using their SSO email address and submit separate applications for each role of interest. Thank you for your interest in joining our mission-driven team. We look forward to meeting you! This job description is intended to outline the general responsibilities and qualifications for the position. It is not an exhaustive list of duties, and the Lansing School District reserves the right to modify job responsibilities as needed. Due to the evolving needs of the District, additional job responsibilities may be assigned (depending on funding sources).

Applications are accepted until there are sufficient numbers of qualified applications or qualified candidate has been identified. The position could possibly close at any time.* Under the supervision of the District Court Administrator, performs a variety of District Court Clerk's Office functions related to the processing of District Court cases. Assists attorneys, parties, and others by providing counter assistance and responding to telephone inquiries. Opens District Court cases, enters case information into the case management system. Receipts costs, fines, and fees. Conducts court record image management. Issues subpoenas and writs. Opens and processes mail. Enter warrants and bond conditions into the Law Enforcement Information Network. Types a variety of court documents, Processes and maintains all legal documents according to the court rules and statutes. 1. Responds to inquiries at the counters, on the telephone, by email, or by facsimile, and other communication mediums. Provides information on court procedures, researches case activity for internal and external stakeholders, and directs people to the proper locations. 2. Opens and closes criminal, civil, traffic, and probation cases before the District Court. Records party, attorney, and other case information. Creates, intakes, revises, destroys, transmits, and maintains records of District Court cases consisting of the case history (known as the register of actions) and case file operating electronic case management solutions, electronic document management solutions (including workflow), electronic filing solutions, and other systems. Record mediums include but are not limited to paper and electronic. Maintains legacy case histories and files. 3. Programs costs, fines, and fees into case management system and receipts them by various payment methods, including but not limited to cash, check, money order, credit/debit card, and electronic funds transfer. 4. Assesses and determines the acceptability of new filings and the accessibility to and release of records in the custody of the District Court Clerk, including records of a highly confidential or sensitive nature. 5. Performs data entry, where accuracy is essential. Investigates and corrects errors, including researching issues, engages in problem solving, and communicates with internal and external stakeholders. Coordinates expedient processing of urgent matters such as jail commitments and protective bond conditions. 6. Conducts record searches and compiles and releases data from records in response to inquiries. Regularly reviews data inputs and reports of others to resolve discrepancies or errors and communicates with the appropriate agencies to correct records, including but not limited to validations of Law Enforcement Information Network data. 7. Processes incoming and outgoing changes of venues, case transfers, and removals to other courts. Prepares and sends court records or copies thereof to other courts utilizing various methods of transit, including operating an electronic record transfer system as deployed by other courts. Compares case history and docket entries with the pleadings and other filings to ensure a complete and accurate file. 8. Reviews and verifies the accuracy of District Court records, and transmits said records to the Circuit Court for appellate. Transmits records or copies thereof by means requested by the Circuit court, including operating electronic file management solutions. Schedules court proceedings and hearings and enters the outcome into the computer. 9. Prepares and issues conformed copies, true copies, certified copies, and attested copies of court records after careful review of original records. Prepares and issues copies of court records and other documents. 10. Assesses requests to place litigants into default. Enters defaults or rejects default requests as appropriate. 11. Assists with training new employees in all duties, including explaining procedures or providing guidance to employees in other divisions, offices, or judicial offices. Adapts trainings and creates/revises training documents/manuals to remain in alignment with changing laws, court rules, and policies. 12. Performs a variety of related general office functions, including but not limited to typing, copying, scanning, faxing, filing, inventorying, indexing, sorting, taking and delivering messages, answering phones, and picking up and transporting materials. Processes incoming or outgoing mail and packages from/to postal service, State of Michigan interdepartmental mail, Ingham County courier, drop boxes, or other delivery services. Prepares mailings for transmission. 13. Creates orders, notices, proofs, and other necessary documents. Converts, edits, deletes, and creates images, such as electronic court records, using approved computer software, to align case history and case file with approved case record management practices. 14. Sends notices, prepares bench warrants, and suspends driver licenses as authorized. Notifies agency issuing warrant after defendant appears. 15. Prepares and runs inquiries through the Law Enforcement Information Network (LEIN) for court hearings and probation appointments. 16. Enters and recalls warrants and protective bond conditions in LEIN. 17. May perform court recording duties as required. 18. Assists and backs up other court staff. Other Functions: * Performs other duties as assigned. * Must adhere to confidentiality standards applicable to trial courts. * During a public health emergency, the employee may be required to perform duties similar to but not limited to those in their . * Must adhere to departmental standards in regard to confidentiality and other privacy issues. * Ability to meet deadlines in a timely manner, change focus on projects as needed, and multitask. * Dependable and regular attendance is required. * Ability to handle stressful situations on an occasional basis. * Ability to maintain excellent customer service during stressful situations. (The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.) Education: Two years of coursework in paralegal studies, legal studies, criminal justice or a related field or advanced training such as that acquired in the first two or three years of college/university, technical school, or business school. Experience: Two years of progressively more responsible or expansive experience in a court clerk, court, law firm, or related field is required. Other Requirements: * May be required to meet requirements for a Certified Electronic Operator within one year after employment. * May be subject to criminal history and driving record checks. Demonstrates effective communication skills by engaging, interacting and working with individuals from various cultural and socioeconomic backgrounds, disability status', ages, LGBTQIA+ status' and genders to ensure clarity and understanding in all interactions. (The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards but as general guidelines that should be considered along with other job-related selection or promotional criteria.) Physical Requirements: * This position requires the ability to sit, stand, walk, twist, bend, stoop/crouch, squat, kneel, lift, carry, push, pull, reach, grasp, handle, pinch, type, and endure repetitive movements of the wrists, hands or fingers. * This position's physical requirements require periodic stamina in twisting, bending, stooping,/crouching, squatting, kneeling, lifting, carrying, pushing, pulling, grasping, handling, and pinching. * This position's physical requirements require regular stamina in sitting, standing, typing, and enduring repetitive movements of the wrists, hands, or fingers. * This position performs medium work requiring the ability to exert between 20-50 pounds of force in the physical requirements above. * This position primarily requires close visual acuity to perform tasks within arm's reach, such as viewing a computer screen, using measurement devices, inspecting and assembling parts, etc. * This position requires the ability to communicate and respond to inquiries in person and over the phone. * This position requires operating a PC/laptop and entering & retrieving information from a computer. * This position requires the ability to handle varying and often high stress levels. (This job requires the ability to perform the essential functions in this description. These include but are not limited to, the requirements listed above. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements.) Working Conditions: * Works in office conditions. * Regular contact with persons charged with and/or convicted of criminal offenses. * Possible exposure to persons with various communicable disease. UAW G September 2023

Albion College invites application for a full-time Post Office Clerk. The Post Office Clerk is responsible for the day-to-day operations of the Campus Post Office. They sort, distribute, and prepare mail and packages for internal and external delivery. We are especially interested in candidates who will contribute to a campus climate that emphasizes a commitment to working with individuals and groups from a variety of identities, cultures and backgrounds. The job description can be viewed here. * High school diploma or equivalent required, * Previous experience with Microsoft Office, cash register, calculator and adding machine required. * Previous customer service experience required Qualified candidates should submit an online application, including cover letter, current resume and a commitment statement (a statement on the applicants commitment to working with individuals and groups from a variety of identities, cultures and backgrounds in the workplace), and contact information for three (3) professional reference through Interfolio at *********************************** Please contact Laura McDowell, Campus Services Supervisor (******************** or ************* for questions about the position or search. A review of application will begin immediately and continue until the position is filled.

Lexitas is a legal support company that offers an array of services including court reporting, medical record retrieval, registered agent services and legal talent outsourcing. Our Records Retrieval Division is currently looking for a Receptionist. The position is available in our Lansing, Michigan office. Lexitas offers a full comprehensive benefit package that includes health insurance, PTO, Personal Days, paid holidays, and a 401(k) match. SUMMARY: The Receptionist is a crucial role that serves as the main point of contact for all clients, vendors, locations, and claimants to ensure our success. This includes answering phone, managing and processing email and incoming mail; through processing records, invoices, answering location questions and forwarding client orders to account managers. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. •Manage up to 150 calls per day. •Answer multi-line phone and forward client calls to account managers, onsite personnel, Headquarters, answer question and process calls. •Manage emails daily. •Research to see if inquiries were received and follow up on partial faxes. •Manage mail distribution. •Distribute checks and bills to accounting; and disseminate all other mail to appropriate staff as required. •Process all rejections or objections and forward to account managers. •Refer unresolved customer inquiries and/or grievances to designated departments for further investigation. •Assists with customer service calls/issues. •Report all pertinent findings of customer inquiries, complaints and client satisfaction to applicable management when necessary. •Safeguards confidentiality of the medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records. •Any other duties of similar or lesser nature as required. COMPETENCIES, SKILLS AND ABILITIES: •Flexible schedule and availability to work occasional overtime as required. •Excellent Customer Service skills, with an upbeat and positive attitude. •Take ownership and accountability, as well as manage internal and external expectations. •Adheres to compliance policies. •Constantly strives to achieve excellence in day-to-day operations of respective department. •Strong since of integrity, initiative and extraordinary teamwork aptitude. •Highly organized, efficient and extremely resourceful. •Possess excellent written and verbal communication skills. •Computer literate and able to learn the use of new software with ease. •Ability to multi-task. •Works collaboratively with all members of management to resolve departmental and organizational challenges. expeditiously, economically, professionally and with minimum disruption to the practice. •Excellent attendance and punctuality. •General computer skills (Outlook, Word, Adobe Acrobat, Internet Explorer, Windows.) EDUCATION / EXPERIENCE: •High school diploma or equivalent required. •A minimum of 1-year experience in administrative role. SUPERVISORY RESPONSIBILITIES: This role is not a supervisor position. LANGUAGE SKILLS: Ability to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES, LICENSES, REGISTRATIONS: None PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. TRAVEL REQUIREMENTS: This position does not require travel. OTHER DUTIES: Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice. AAP/EEO STATEMENT: Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status. EOE Employer/Vet/Disabled.

Receptionist StoryPoint of East Lansing The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility. Required Experience for Receptionist: High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience. Excellent Microsoft Office skills Primary Responsibilities for Receptionist: Answer all telephone calls and properly transfer calls to the appropriate department. Daily resident check in. Answering routine telephone inquiries. Greet all residents and guests in a courteous and professional manner. Provide 1440 experience to our senior residents! Distribute applications to prospective employees. Refer all prospective residents and families to the Leasing Team. Sort and deliver all mail, internal messages and packages to residents and staff. Knowledge of resident apartments, in-house facilities and local information. Reserve the private dining area for residents and guests. Collect work orders and information for the maintenance director. Know emergency call system and emergency procedure (fire, medical, and police). Perform all accountabilities in a timely and efficient manner following company policies and procedure. Work independently in a professional atmosphere. Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken. Assist with accounting duties as assigned by Property Administrator. Dress in a professional manner and wear name tag. As a receptionist, always maintain a positive attitude which supports team performance and productivity. General Working Conditions: This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required. We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer Click on glassdoor to see our employee testimonials #SPH

For over 30 years, Plymouth Physical Therapy Specialists has been dedicated to our patients, always putting their needs first. Our team, with a wide range of professional skills, is committed to providing outpatient care in orthopedics, sports injuries, joint replacement, industrial rehabilitation, pediatrics, and geriatrics. We are fully equipped to offer the latest, research-backed treatments for a maximized rehabilitation experience. Job Description Plymouth Physical Therapy Specialists is looking for a professional, friendly and organized front desk receptionist to join our growing team at Plymouth Physical Therapy Specialists. Our ideal candidate will be detail-oriented, able to handle a multi-line phone system, and multi-task in a fast-paced environment, all while maintaining a welcoming presence with patients as the first greeter. The position will involve customer service, insurance verification, data entry, and overseeing day-to-day operations. Responsibilities: Obtains and enters new patient demographics; updates patient information, as necessary in the computer system to maintain accuracy for billing. Obtains insurance information; as required by office policies. Verify insurance benefits/obtain authorizations as needed to process patient for services Collects all co-pays and balances, as required by office policies. Reviews all forms for accuracy and completion according to office policies. Schedules patient appointments at check-out. Answers phones and transfers to appropriate staff. Maintains a clean and orderly waiting area. Adheres to HIPAA regulations and guidelines. Completes additional tasks to assist the Director and Practice Manager as necessary. Qualifications Computer proficiency Effective organization skills and problem solving skills Excellent customer service skills, interpersonal and communication skills High level of accuracy and attention to detail Ability to work effectively independently as well within a team setting Ability to multitask and prioritize responsibilities Additional Information Hours: 40 hours per week Clinic hours are from 6 AM to 7 PM Some Saturdays may be required Full benefits package available for full-time employees, including: Medical Dental Vision 401K PTO and Holidays

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 170+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals. Salary: * Starting at $17 per hour At WellNow Urgent Care you'll enjoy: * Competitive salary * Parental leave * Continuing education opportunities * Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage * 401(k) plan with a company match for your future financial security * Free urgent care visits for you and your immediate family members * Scrubs provided to ensure a professional and comfortable work environment * Opportunities for promotional growth as we continue to expand our presence * Monthly bonus based on your performance and productivity Responsibilities * Greets and registers patients * Answers and appropriately triages phone calls * Takes payments for visits * Printing, scanning, and faxing reports * Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to manage high call volume * Desire to exceed customer service expectations WellNow is an EOE.

MICHIGAN INTERNATIONAL SPEEDWAY Nestled on more than 1,400 acres in the Irish Hills of Southeastern Michigan, Michigan International Speedway is a track rich in racing history. It has been the love of NASCAR racing and the thrill of a great time that has made it a favorite of race fans and drivers alike for more than 50 years. Michigan International Speedway has more than 12 campground and is the state of Michigan's largest registered campground. In addition to two great weekends of racing, the speedway is home to events throughout the year including the MIS Backyard Hockey Tournament, Faster Horses Festival and Nite Lites. Michigan Intl Speedway is hiring for Front Desk Ticket Office Event Staff. This position will provide customer service, product upsell, and order processing via telephone, mail, and walk-ups. This is a part-time seasonal position from March 3rd to June 13th. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Processing orders in the Ticketing System. * Making outbound calls to patrons as needed. * Day-to-day Admin Front Desk/Ticket Operations. * Greeting/assisting all guests. * Shipping/Receiving/Daily Office Mail: * Record incoming UPS, Fed-X and USPS packages daily & communicate to recipients. * Utilize SendPro online to ship all outgoing packages/mail as needed. * Assist with Event preparation for Ticket Operations. * Assist all departments with special projects as needed. * Some nights and weekends required. EDUCATION and/or EXPERIENCE * High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. OTHER SKILLS, ABILITIES, AND/OR QUALIFICATIONS * Minimum 18 years of age. * Excellent phone etiquette and customer service skills. * Strong computer skills with the ability to learn quickly in a fast-paced environment and work within Web-based applications. * Proficient in Microsoft Programs (Excel, Word, PowerPoint). * Ability to maintain spreadsheets and files. * Detail-oriented individual with strong organizational skills and the ability to multi-task. * Must be able to work independently and in a team environment. * Attention to detail and ability to provide a high level of customer service is required. * Comfortable working in a fast-paced, high-energy environment. * Flexible schedule during event time. * Previous cash handling experience preferred. * Reliable transportation to and from the track location. * Pass background screening. Apply Now! Learn more about this role and our team by applying at ********************** for consideration. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR! NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists. Follow us on Twitter @NASCARJobs to stay current on all of our openings.

Clerical CSBG Classification: C.T. 01-02 ($13.94 - $15.22) Hours: 40 hrs/week Supervisor: Community Services Coordinator Positions Supervised: None Mission Statement EightCAP, Inc. improves our community by collaborating with private, government, and community organizations to deliver programs that alleviate the causes of poverty and its effects, allowing individuals to become self-sufficient. Role Overview The Clerical - CSBG position is primarily responsible for entering and maintaining accurate client and program data in the agency's database. This role ensures that records are up to date and in compliance with reporting requirements. In addition to data entry, this position provides general clerical support, including assisting with greeting visitors, answering phones, and maintaining organized records. Key Responsibilities Data Entry & Documentation (Primary Responsibility) Accurately enter and update client and program data in the agency's database. Perform routine data quality reviews to verify the completeness and accuracy of recorded information. Maintain confidentiality of all client records and organizational information. Assist in generating basic reports or retrieving data as requested by program staff. 2. Clerical & Administrative Support (Secondary Responsibilities) Assist with answering phones and directing inquiries to the appropriate staff or department. Provide support with greeting visitors when needed. File and organize documents to ensure accessibility and compliance with agency record-keeping standards. Prepare and type documents using word processing software as directed. 3. Other Duties as Assigned Adapt to organizational needs by taking on additional clerical and administrative responsibilities as directed. Key Results Data Accuracy: Maintain 95% or higher accuracy in client and program data entry. Timely Data Processing: Ensure all data is entered within established timeframes to support program reporting and compliance. Clerical Support: Provide efficient assistance with phone inquiries and office organization as needed. Confidentiality Compliance: Ensure all client information is securely handled and stored in accordance with agency policies. Core Values at Work Communication: Demonstrate clear, professional, and respectful communication with colleagues and community partners. Compassion: Approach all tasks with a commitment to supporting the agency's mission and those it serves. Accountability: Ensure accuracy in data entry, maintain confidentiality, and uphold high standards of professionalism. Empowerment: Support staff by ensuring data integrity, helping maintain an efficient and well-organized workplace. Qualifications : · High school diploma or equivalent. · Training in office skills and experience with data entry in a professional setting. · Strong organizational and communication skills. · Proficiency in data entry and word processing software. · Ability to maintain confidentiality and accuracy in handling sensitive data. · A valid Michigan driver's license with a satisfactory driving record. · Successful clearance of a Criminal History Background Check. Preferred: · Experience working in a nonprofit or social services setting. · Knowledge of local community resources and social service programs. Benefits · Competitive hourly wage based on experience. · Comprehensive benefits package, including health, dental, and vision insurance. · Paid time off, holidays, and retirement plan options. · Opportunities for professional development and training.

Johnny's Markets is changing the way people think about convenience stores. As a receptionist, you will be the face of the corporate office providing great service to all vendors and employees. You'll also play a key role in keeping our financial records organized at our chain of 60+ locations. Under the direction of our Clerical Supervisor, you'll ensure that detailed bookkeeping work is completed in a timely manner. Receptionist Responsibilities: Answer direct phone calls in a polite and friendly manner and route to the appropriate person. Welcome screened visitors in a warm and friendly manner and answer any questions visitors have. Maintain the reception area and all common areas in a clean and tidy manner at all times. Keep detailed and accurate records of visitor requests and of calls received. Update office attendance daily. Receive deliveries; sort and distribute incoming mail. Additional Essential Responsibilities: Electronically audit and categorize invoices from Docuware trays to assigned folders. Report errors to the assigned locations. Troubleshoot issues with site Managers and provide support as needed. Meet daily, weekly, and monthly deadlines for completing assigned bookwork. Other duties as assigned; potentially including auditing multiple bookwork categories from software for assigned locations. WHAT YOU WILL NEED: High school graduate or equivalent (GED). Ability to read, write, comprehend, and interpret documents. Basic mathematical skills. Proficient in MS Office, especially Excel. High degree of accuracy and attention to detail. Works well in a team environment. Analytical thinking skills. Time management skills. Critical thinking skills. Organizational skills. Basic understanding of accounting principles. Benefits: It feels good to work at a company that cares about its customers and its community. We're always looking for ways to take good care of each other, and that goes for your employee benefits too. As a full-time employee, you can look forward to: Competitive pay: work your way up and earn bonuses on an annual basis. Medical, dental, and vision insurance (after 60 days). Flex spending account (after 60 days). $10,000 life insurance and accidental death & dismemberment insurance (after 60 days), LifeWorks employee assistance program (after 60 days). 401K with company match (age 18+, after 6 months of service). 80 hours paid ESTA/Personal Time (after 90 days), 6 paid holidays per year, and holiday premium pay. Get to Know Johnny's: You can feel good about working for Johnny's Markets team. Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. Wherever we go, we work hard to be a bright spot in the community, doing our best to Be More, Be Good, and Be Neighborly . Come join our team! This does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Company reserves the right to revise this at any time. This job description is not a contract for employment and does not infringe upon the Company's at-will employment status.

Job Title – Accountant / Title Clerk Does this sound like you? Experienced Accountant (GM Dealer Preferred ) looking for a new challenge Conscientious, and takes full ownership of your responsibilities Uncomfortable with an unfinished to-do list Likes a variety of responsibilities in a day / week / month Follows a plan and operates best on a clear checklist Prides yourself on being the resident guru of the books and records Prefers to work with established processes & procedures If you answered YES, a career as an Accountant / Title Clerk at Jim Winter Auto Group may be just what you're looking for. ... And we're really looking forward to meeting YOU. To be considered for this position, you must complete our Pre-Interview Culture Assessment: Click Here to complete the Survey. We use the Culture Index to be our best Leading, Managing and Communicating with our Team Members. After we review your survey, we’ll follow up with more details. Candidates cannot be considered until the survey has been completed. Essential Duties include the following but are not limited to: Accounts Receivable Schedules and Collections Manages F&I & aftermarket vendor payment schedules Tracks General Motors eCommerce sales and reconciles payments/discounts Log vehicle Inventory into Accounting Cost Accounting for Vehicle Sales Deposit and Bank Reconcilliation Cashiering Title tracking Dealer Trade (Vehicle wholesaling) Accounting Any other tasks deemed necessary by the Controller or Owner/CEO Qualifications 2 Years General Accounting/Bookkeeping Experience - (General Motors Dealer Accounting Preferred) Has Jim Winter Values – (BASICS Below) Team Player Strong Communication Skills Organizational Skills Completed Culture Index Survey. Careers at Jim Winter Auto Group You are looking for more than just a job. Work should be about open possibilities: set your own goals, get the support you need, keep growing into a real career. We’re not just looking for warm bodies. We are looking for great character. We only work with people who bring energy and inspiration to work, who connect well with the team. We want people who collaborate and build amazing solutions to our guests. Jim Winter Auto Group is growing. Get on the Bus and Grow YOUR career with us. Our Mission We provide a stress-free Automotive sales and service experience Our Vision Jim Winter founded our company on the BASICS. His philosophy was that great people can provide a “Best in Class” dealership experience. We honor his legacy and tradition by hiring and retaining the area’s best Team to serve our guests. Jim Winter Values – The “BASICS” Boundaryless We serve the needs of our guests over our own short-term goals. We develop good working relationships with team members in all departments. We have all been “Winter-ized”. We find ways to say “Yes”. Accountable We take responsibility for our guests, our careers and our company. We do the training and research so we can get it right the first time. We set SMART goals and all know where we stand Service We create lifelong customers by doing the difficult things other dealers won’t. We are warm and welcoming to every one of our guests. We serve our guests with a respectful, friendly and engaging attitude. Integrity We think, act and speak in a professional manner. We are fair and honest with our guests and team members. We do what is right, not what is easy. Candor We communicate with clarity to our Team and our guests. We promptly address and solve problems. We will say “ yes ”, “ no ” (with a why) or explain when we will decide Stability We bring our Negatives up and our Positives down. NO GOSSIP. We take the long view and build lasting relationships. We invest in our Team so we can attract and retain the best and brightest

Do you have a calling and passion for helping others? Would you like to join a 100% team member owned company? Responsibilities: The primary responsibilities of this position include handling accounts receivable, including collections, private billing, census reporting, Medicare, Medicaid, and Private insurance management; and maintaining accurate accounting records. The position will also assist with the payroll time tracker system, bank deposits, cash posting, working fund, answering phones, resident accounts, and other duties as assigned. Qualifications: High school graduate. Business school degree preferred. Be fluent of Microsoft applications including Windows, Word, Excel, and Access Have experience in accounts receivable with knowledge of Medicare/Medicaid regulations and private insurance. Experience in a health care facility is preferred. Have proficiency in word processing (60 wpm or greater), filing and general bookkeeping skills. Possess the ability to deal tactfully with personnel, residents, family members, government agencies and their representatives, and the general public. Must have patience, tact, enthusiasm and a cheerful disposition Must have superior organizational skills and excellent attention to detail. Benefits: We understand the needs for quality benefits for you and your family. Atrium Centers offer a variety of options for you to choose what is most appropriate for you. Competitive salary package Extensive benefit package, including medical, dental, vision, and life insurance Accident, critical illness, and hospital indemnity insurance that includes maternity coverage Short Term and Long Term Disability Paid time off for vacation and sick days Holiday pay Focus on family and work life balance Telehealth Access - See a physician from the comfort of your own home Health Savings Account (HSA) Pharmacy prescription renewal delivery at no cost Cell phone discounts Pet Insurance Free will preparation and travel assistance 401(k) retirement savings plan with company matching Tuition reimbursement - Further your career with our support! Discounted meals on-site Who we are: Atrium Centers is a leading provider of short-term post-acute rehabilitation and long-term nursing care. We currently operate skilled nursing centers in Ohio, Michigan, Kentucky, and Wisconsin. Our reputation is defined by our employees, the caring and skilled staff members who are the foundation of our award-winning communities. We are committed to treating each individual with respect and dignity in a homelike environment. Our professional and caring staff provides exceptional services tailored to the individual needs of residents and meeting the highest industry standards. We want to thank all of the dedicated nurses who continue to fight this pandemic from the frontlines. We appreciate your time and consideration as you explore the next steps in your career - and hope you j oin us as we continue to fulfill our vision of "shaping the future of transitional care by being the preferred choice". “EOE M/W/Vets/Disabled”

Perform responsibilities in accordance with all Company standards, policies, and procedures. Performs daily audits for various operational areas including Table Games, Slots, Food & Beverage, Hotel, Cage, Poker, & Promotions to ensure accurate recording of transactions and adhere to our minimum internal controls. Consolidates information for revenue reporting and recording on the general ledger. Prepares necessary statistical spreadsheets in compliance with gaming regulations. About Us: At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings: Love: Love your brothers and sisters and share with them. Truth: Be true in everything you do. Be true to yourself and to your fellow Humans. Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created. Bravery: To do what is right, even in the most difficult of times. Honesty: Be honest in every action and provide good feelings in your heart. Wisdom: We cherish knowledge; wisdom is used for the good of the people. Humility: Know that you are equal to everyone else, no better, no less. In this Role: Responsible for practicing, supporting, and promoting Gun Lake Casino Resort's Four Diamond Standards. Daily audit of gaming and non-gaming operations for accuracy and compliance. Audit areas of assigned responsibility may include Table Games, Slots, Food and Beverage, Cage, Kiosks, Hotel, leased vendors, and complimentaries. Audit includes reviewing system and paper documentation. Preparing appropriate spreadsheets and verifying balances to computerized system reports. Identifying, investigating, and resolving all reporting variances for the general ledger. Audit also includes reviewing all activity for operational adherence to our minimum internal controls and policy and procedures. Preparation of appropriate exception reports for non-compliant items. Consolidates revenue information for preparation of the daily reports for Management and prepares daily journal entries and statistical reports. Prepares and completes audits in an organized professional manner including electronic and paper file storage to ensure ease of access of information by Management, and internal and external auditors. Performance of other accounting, compliance and administrative tasks maybe required from time to time - quite often on short notice. All other job-related duties as assigned. Essential Qualifications: Must be 21+ years old. High School Diploma or equivalent. Prior audit and accounting experience and/or advanced schooling in an applicable field is preferred. Knowledge of Excel is required with general knowledge of Microsoft Office, experience with operational software is preferred. Ability to communicate effectively with Team Members and Management in both written and verbal form. Must be able to perform basic data entry, experience with 10-key is preferred. Must have a talent for organization and enjoy detailed work. Must be able to support Accounting in a team environment. Must be able to obtain and maintain a gaming license from Gun Lake Tribal Gaming Authority. Physical Requirements: Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols. Ability to read, write, and input data into the computer. Must have the manual dexterity to operate job-related equipment. Must have the ability to access all properties and areas. Ability to sit at a computer for long periods. Work Conditions: Work is typically in an office environment. Position requires prolonged sitting for performance of daily duties and frequent repetitive motion for inputting data. Ability to multi-task and meet deadlines with varied interruptions throughout the course of a day. Additional work areas may be unusually hot, cold, noisy, and may contain second-hand smoke. Tasks may be performed from a sitting or non-sitting position in a confined area. These tasks include the maintenance and care of assigned areas. Requires interaction with fellow Team Members within accounting and operation departments. Disclaimer and Conditions of Employment: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug/alcohol test. Indian Preference: The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies. Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.

Fox Motors has a Receptionist opening at in Caledonia, MI at Fox Chevrolet. You would contribute to our overall vision, "Working together moving people throughout life," by providing a welcoming experience to all customers, vendors, and community members. KEY RESPONSIBILITIES The Receptionist is a team player that combines many of our Fox values when communicating with customers, team members, vendors, and our community. As a Receptionist, you are responsible for answering basic inquiries, directing customers, and handling payment transactions. Fox Motors is looking for a Receptionist that loves helping others, has a desire to grow and can multi-task in a fast-paced environment. If you are ready to put your career in gear, Apply Now! This is an entry level position and great way to start your career. Key responsibilities include the following. Others may be assigned. * Greets visitors and answers incoming phone calls to determine the nature of their visit. * Communicates with visitors and incoming callers in a professional, friendly, and efficient manner. * Provide basic dealer information or directs customers to the correct department * Communicates messages to the appropriate parties in a timely manner. * Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message. * Communicates messages to the appropriate parties in a timely manner. * Handle all customer payment and credit transactions. * Responsible for the daily balancing and reconciling of cash office account(s). * Assists service customers during the morning and evening when needed. * Assists with administrative duties as requested. SKILLS & EXPERIENCE * High school diploma or general education degree (GED) or one to three months related experience and/or training. * Excellent communication skills. * Ability to multi-task in a fast-paced environment. WHAT FOX MOTORS OFFERS * Paid Vacation, PTO, and Holidays * Medical, Dental and Vision * 401(k) with Employer Match * Flex Spending * Group Life Insurance (Company Paid) * Short-Term and Long-Term Disability * Supplemental Life Insurance * Accident Insurance * Employee Assistance Programs * Employee Discounts * Wellbeing Program * Growth and Development Opportunities As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management. Put your career in gear at Fox Motors and apply today!

Dodge Construction Network (Dodge) is searching for aBidData Specialist IIIto join our team! This role is responsible for ensuring thatour Business Process Outsourcing (BPO) Calland DataAgents are effective in obtainingpublicprojectinformationand company/contact information. This position will monitorcallsand the data entered into our systems and provide a formal daily quality audit of the BPO voice and data teams. Thisis afull-timepositionandreports directly to the PublicBidTeam Manager. **_Preferred_** **_Location_** This is a remote, home-office based role and candidates located in the continental United States will be considered **_Travel Requirements_** Expected travel is5%forthis role **_Essential Functions_** + Conduct daily quality audits, via listening to callsand reviewing system data, of traineesandtenured agentsto identify areas of improvement + Work with Public BidManagerandsupport team to implement remedial measures to ensure quality standards are met + Support and coach new and existing agents and support staff + Identify and create solutions to advance quality and improve the efficiency of theagentsand processes, including data analytics, coaching, mentoring, training, etc. + ProvideSalesForceoversight to ensure the accountability and timeliness of customer inquiry resolution and assist through direct outgoing support of sources and customers + Enhance agent skills by developing targeted learning exercises that allow agents to practice and improve their skills minimally quarterly or more often, depending on business needs + Provide assistancein identifying the best agent for new hire candidatesand approve and reinforce decisions regarding trainee skills assessments validating their competency in the position + Collaborate with the onshore Editorial teams to improve the customer and source experience by further refining processes managed by the BPO + Develop strategies to overcome source objections and issues for the voiceand datateams + Coordinate with the Public BidManagerto test the effectiveness of call scripts, identify training opportunities, and process improvements + Manage a pool of projects and sources that don't fit well into the BPO process and, in some cases, make callsand or conduct researchto obtain high-value content that the BPO was unsuccessful in acquiring + Leadweekly andmonthly departmentalmeetings andquality calibration sessions + Develop relationships with select firms to ensure continued cooperation through BPO calls + Handles vendor questions and challenges by providing insight on best practices and solutions + Provide timely updates to refine further BPO process documentation, including training material ensuring greater accuracy and clarity to improve agent and departmental performance **_Education Requirement_** High School Diploma or GED **_Required_** **_Experience_** **_, Knowledge_** **_and Skills_** + 3+ years of experience in the construction industry; equivalent customer service experience may substitute + 3+ years of outbound call experience + Data entry experience + Online research experience + Proficientin all Microsoft areas + Exceptional attention to detail + Excellent written and verbal communication + Excellent reading comprehension + Excellent internet research skills + Able to work effectively in an independent, remote environment + Comfortable working in a fast-paced role/production driven environment + Strong typing skills + Critical thinker and problem solver + Ability and desire to work in a collaborative environment with people from other cultures + Ability and desire to work independently and be accountable for the same **_Preferred_** **_Experience, Knowledge and Skills_** + Familiarity with evaluating reports and conducting audits + Experience working with offshore team management **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliablegrowth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge isthe catalyst for modern construction. **_Salary Disclosure_** _Salary range: $_ _4_ _4_ _,_ _000_ _-$54,_ _500_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and otherjob-relatedfactors.Dodge Construction Network'scompensation and rewards package for full time roles includes a market competitive salary,comprehensive benefits, and, for applicable roles,uncappedcommissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A b_** **_ackground check_** **_is_** **_required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job_** **_and_** **_consistent with all federal state and local ordinances._** **_Reasonable_** **_Accommodation_** **_Dodge Construction Network_** **_is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be_** **_based on merit,_** **_qualifications,_** **_and business needs_** **_without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,_** **_pregnancy,_** **_sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-CS1 \#DE-Remote \#DE-1024-2025

Under the supervision of the Records Supervisor, reviews, interprets, and processes new and amended orders, adjusts accounts and schedules future account adjustments and charging rates as indicated by the orders. Creates and updates computer files. Enters new cases into the Michigan Child Support Enforcement System, adjusts accounts, and corresponds with clients regarding adjustments. Answers departmental phone calls. Serves as back-up to the Front Desk Receptionist and Cashier. * Reviews, interprets, and processes new and amended orders. Creates and updates electronic computer data files, which includes establishing and adjusting current balances, charging rates, direct pay credits, priority of payments for processing and distribution of payments, and action dates for future actions necessary on account. * Makes adjustments to accounts. Communicates with clients, verbally and in writing, informing them of the adjustment or in response to inquiries regarding changes to their account. * Answers and responds to departmental phone calls which includes answering and responding to general inquiries regarding general office policies and procedures, payment location options, staff availability, scheduling information, office hours and related matters. Performs computer look-ups to obtain necessary information to answer inquiries from clients, attorneys, the Department of Health and Human Services, and other agencies, transferring calls to appropriate staff or the correct department within the courthouse. May communicate with difficult clients. * Processes incoming departmental e-mail and faxes by reviewing documents, indexing court orders, motions, objections, and client correspondence into the virtual filing system, responding to general inquiries and/or forwarding to appropriate staff. * Enters new cases into the computer system received from the Court Clerk's Office and Prosecuting Attorney's Office. Mails new client packets with account information, FOCUS on the Children information, and other documents. * Stops child support on inactive cases, makes necessary adjustments to the account and informs clients of status of case in writing. * Reactivates cases as necessary, which includes reactivating child support and reimbursement, making necessary adjustments to the account, and informing client of the status of the case and payment amount. * Receives, reviews, and responds to Child Protective Services inquiries from the Department of Health and Human Services. * Processes outgoing postal mail on an as needed basis. * Serves as back-up to the Front Desk Receptionist, which includes but is not limited to greeting visitors, checks in clients for conferences/hearings, answers general questions or forwards client to the appropriate FOC/Court personnel, and responds to payment history requests, provides forms/motion packets, time stamps documents received from clients and responds to requests for other general information. * Serves as back-up to the Cashier on an as needed basis, which includes but is not limited to taking payments, giving receipts verifying client information and docket number, answering questions concerning balances owed, balancing the batch, calculating daily deposit, and following cash control policy and procedures. * Attends various training as required by Ingham County/Circuit Court/FOC, as well as the Office of Child Support. * Adheres to strict OCS/IRS rules of confidentiality. * Assists with updating FOC training manuals and training of new and existing employees. * Performs other duties as assigned. Other Functions: * None listed. The above statements are intended to describe the general nature and level of work being performed by people assigned this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Education: High school graduation or equivalent, prefer some advanced coursework related to data processing and accounting. Experience: One year of experience in a court or related legal setting involving accounting and data entry. Requirements and Working Conditions Demonstrates effective communication skills by engaging, interacting and working with individuals from various cultural and socioeconomic backgrounds, disability status', ages, LGBTQIA+ status' and genders to ensure clarity and understanding in all interactions. Other Requirements: The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria. Physical Requirements : [This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the following requirements. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements]: Working Conditions: Works in office conditions. UAW F 2023

In this role, you will be the first point of contact for our guests, playing a pivotal role in delivering unsurpassed service and enhancing their overall experience. You will be empowered to make decisions to ensure a seamless and enjoyable stay, embracing the philosophy that you can assist guests with anything they need while at our AAA Four Diamond resort. A key expectation of your role is to recognize opportunities to engage with guests, and depending on the reason for their visit, you may suggest an upgrade for their room or offer to make dinner reservations and inform them of other resort amenities. Your ability to upsell the resort's services while providing exceptional service will contribute to guest satisfaction and Gun Lake Casino Resort's success. By understanding guests' needs and proactively offering assistance, you will contribute to creating memorable experiences and fostering loyalty to our resort. About Us: At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings: Love : Love your brothers and sisters and share with them. Truth : Be true in everything you do. Be true to yourself and to your fellow Humans. Respect : You must give respect if you expect respect. Respect everyone, all persons, and all the things created. Bravery : To do what is right, even in the most difficult of times. Honesty : Be honest in every action and provide good feelings in your heart. Wisdom : We cherish knowledge; wisdom is used for the good of the people. Humility : Know that you are equal to everyone else, no better, no less. In this Role: Interact with guests in a friendly and courteous manner, handling all guest opportunities promptly. Satisfy and resolve incoming guest inquiries and issues with professionalism and efficiency. Recognize opportunities to engage with guests and inquire how else you can make their visit complete and enjoyable. Offer to make dinner reservations and provide information on other resort amenities and services. Provide geographical directions and information to callers. Assist guests in booking and confirming online reservations. Maintain a working knowledge of promotions and special events to effectively explain them to guests. Instruct guests on gameplay, basic rules, and guidelines. Answer incoming calls on a multi-line phone system, determining the purpose of calls and forwarding them to the appropriate personnel or department if necessary. Expedite internal or external customer requests by utilizing handheld radios or calling to contact the appropriate department or team member. Provide information to guests on casino amenities, services offered, restaurants, entertainment, and special promotions. Assist in other clerical duties and support functions as needed. Maintain accurate records of guest interactions, inquiries, and actions taken. Practice teamwork, support fellow Team Members, and create an energized, positive, team-oriented work environment. Must be able to effectively communicate both written and verbally with guests, team members, and management. Maintain excellent grooming and uniform standards. All other duties as assigned. Essential Qualifications: Must be 21+ years of age. Must possess a High School Diploma or GED. Six (6) months of customer service and/or call center related experience or training; or equivalent combination of education and experience. Work experience in the gaming or hospitality industry is preferred. Must be able to obtain a gaming license with the Gun Lake Tribal Gaming Commission. Physical Requirements: Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols. Must have the manual dexterity to operate job-related equipment. Ability to sit, walk, stand, run, and climb stairs for the duration of shift. Must have the ability to access all properties and areas. Must be able to lift up to 50 lbs. with or without assistance. Ability to read, write, and input data into the computer. Ability to stoop, crouch and kneel. Work Conditions: Work is typically in an office environment or out on the casino floor. Work areas may be warm, cold, or noisy and may contain second-hand smoke. Tasks may be required to be performed from a sitting or non-sitting position in a confined area. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp. Disclaimer and Conditions of Employment: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug test. Indian Preference: The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies. Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.