Customer Advisors - Retail (Mandarin Speaking)
Customer Support Representative Job 17 miles from Wyandanch
Our client, a luxury fashion brand, is hiring Customer Advisors (Mandarin Speaking) to join the team at their Manhasset location. Candidates must have open availability to work a full-time retail schedule including weekends and holidays as needed.
Job Duties Include:
Provide memorable customer service experience
Network to attract new customers and develop a customer database
Consult with customers to identify their needs
Promote additional services where appropriate to meet the customer needs
Utilize technology to offer a complete and integrated luxury experience
Collect accurate customer data and information in accordance with procedures and guidelines
Perform after-sales activities to develop customer connections
Resolve customer issues or complaints as needed while adhering to relevant customer service policies
Perform audits of store physical inventories
Develop and maintain brand knowledge to better assist customers
Assist with orientation of new staff through coaching as assigned
Measure performance using customer service and sales KPIs
Job Qualifications Include:
Passionate and open-minded
Must have retail experience with a luxury or premium brand
Mandarin language skills are required
A current client book is preferred
Made to measure experience is a nice to have
Ability to self-learn and self-develop
Strong customer service skills
Proficient with digital technology
Familiar with Apple products is a plus
Excellent written and verbal communication skills
Ability to stand for extended periods of time and lift up to 50lbs.
Salary: $25+/hr based on experience plus commission
*While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
Please refer to our website: ***************** for access to our Right to Work and E-Verify Participation Posters.
Licensed Insurance Customer Service
Customer Support Representative Job 33 miles from Wyandanch
Salary: $40000.0 - $60000.0/year Experience: 1 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Base pay plus Bonus
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license
Life and Health license
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
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Lab Operations Specialist/Customer Success Agent
Customer Support Representative Job 34 miles from Wyandanch
CryoFuture, situated in New Jersey area and is a leading Cryostorage facility that embodies innovation and speed. We proudly pioneer storage and transportation solutions for frozen embryos, eggs, and sperm, integrating deep industry knowledge with cutting-edge techniques. Our topmost priority is to deliver an exceptional experience to our clients-fertility clinics and their patients-ensuring safety and satisfaction every step of the way.
POSITION OVERVIEW:
We are currently seeking a dynamic and diligent Lab Operations Specialist/Customer Success Agent . This pivotal role will be entrusted with the responsibility of safe, efficient transportation and storage of cryopreserved specimens, as well as overseeing the daily operations of our facility. Key tasks will include inventory management, coordination of shipments, and quality assurance. As an ambassador for CryoFuture, you will embody the highest standards of professionalism and expertise.
RESPONSIBILITIES:
- Inventory management and reporting, ensuring accurate and up-to-date records
- Coordinate seamless shipment between fertility clinics while adhering to stringent protocols
- Establish clear communication channels with patients and clinicians regarding inventory status
- Oversee and track 3rd party courier shipments, adhering to strict shipping and handling guidelines
- Maintain a comprehensive, current electronic database of all documentation
- Comply with ASRM and FDA standards and uphold all safety policies and protocols
-Safely operate company transportation vehicle while transporting specimens between facilities
-Provide excellent customer service and maintain positive relationships with partnering fertility clinics
-Perform operations in Cryogenic facility, including quality control and monitoring of equipment and filling tanks with liquid nitrogen
THE IDEAL CANDIDATE:
We are looking for an individual who thrives in a high-pressure environment, where attention to detail and adaptability are essential. Our ideal candidate is comfortable balancing a range of tasks, prioritizing effectively to meet time-sensitive demands. This individual has excellent customer service skills but also thrives in a busy operations environment that involves transporting and handling frozen specimens and maintaining equipment. Patient privacy and medical confidentiality are fundamental to this role, as is an excellent command of English. A flexible approach and readiness to adapt to evolving company needs are crucial in our dynamic start-up environment.
REQUIREMENTS:
- Bachelor's degree and/or relevant experience in the fertility or medical field
- Valid driver's license with the ability to drive company vehicles to and from clinics
- Proficiency in using lab equipment, excel, CRM, and task management software
-Must have minimum 1 year lab experience
COMPENSATION & BENEFITS:
At CryoFuture, we value the dedication and expertise of our team. In return for your commitment, we offer a competitive salary ranging from $70,000 - $80,000 USD.
WHY JOIN CRYOFUTURE?
CryoFuture is a trailblazer in the cryostorage industry. When you join us, you become part of an ambitious team dedicated to making significant strides in our field. We provide an environment where you can leverage your skills, make an impact, and contribute to a brighter future. We eagerly await your application and the opportunity to welcome you to CryoFuture
BENEFITS
401(k) Retirement Plan
Dental Coverage
Medical Insurance
Vision Care
Free Lunch
Join us and enjoy these fantastic perks that prioritize your well-being and professional growth!
Member Support Representative
Customer Support Representative Job 31 miles from Wyandanch
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Provides comprehensive support to Fidelis and Wellcare members by addressing inquiries, conducting outreach, and assisting with enrollment in various health plans, including Medicaid, Medicare, and other Fidelis Care products. This role requires in-depth product knowledge, consultative selling, and the ability to facilitate access to services to ensure member satisfaction and retention.
Understands the covered benefits, non-covered benefits, exclusions and exemptions
Identifies prospective enrollees and determines eligibility for participation in the Advantage Medicare product
Assists members in accessing health care, transportation needs and other services or issues as they occur and pertain to members
Answers application and service-related questions about Fidelis and Wellcare programs, helping to maintain and attract membership
Researches, analyzes, and documents member inquiries regarding program eligibility.
Conducts outreach and follow-up calls to educate members on Wellcare products, acting as a liaison between members and various Fidelis and Wellcare departments.
Accurately documents all interactions in Salesforce and other relevant systems.
Gains and maintains thorough knowledge of Fidelis Care products, including options available through the New York State of Health (NYSOH), Medicaid Managed Care, Child Health Plus, Medicare, MLTC, FIDA, and HARP.
Attends and participates in sales meetings, training programs, conventions, and special events.
Performs other duties as assigned
Complies with all policies and standards
Education/Experience: High School Diploma , GED or equivalent required
1+ years marketing, sales or community relations experience, customer service including previous experience, in Healthcare preferably Medicare and/or Medicaid required
Bilingual English/Spanish/Cantonese or Mandarin preferred: Specific language skills by some plans may be required
State Accident and Health Insurance Agent License within 60 Days required: Current state driver's license Upon Hire required Pay Range: $18.66 - $31.73 per hour
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Client Services Associate
Customer Support Representative Job 31 miles from Wyandanch
Job Title: Client Services Associate
Job Type: Full-time Compensation: $105,000 - $115,000 base salary + discretionary bonus
About Our Client:
Join a distinguished financial services firm celebrated for its expertise in wealth management for high-net-worth individuals and institutions. Our client offers a comprehensive range of financial services, including investment management, retirement planning, and estate planning. Their mission is to provide personalized, innovative strategies that empower clients to achieve their financial goals and secure their future.
Key Responsibilities:
Client Relationship Management: Serve as the primary point of contact for clients, addressing inquiries and providing exceptional service.
Account Maintenance: Assist with account setup, updates, and maintenance, ensuring all client information is accurate and up-to-date.
Financial Documentation: Prepare and manage financial documents, including statements, reports, and correspondence.
Support Services: Collaborate with financial advisors to support client needs, including scheduling meetings and preparing materials.
Compliance and Reporting: Ensure all activities comply with regulatory requirements and assist with internal reporting.
Problem Resolution: Address and resolve client issues promptly, escalating to senior staff when necessary.
Qualifications:
Educational Background: BS in Finance, Accounting, or a related field
Licenses: Series 7, Series 63, and/or Series 66
Experience: 3 years of experience in Client Services
Product Knowledge: MUST have experience in Wealth Management, estate planning, trusts, IRAs, and/or high-net worth clients
Preferred Qualifications:
Certifications: CFP or CFA
Our client is interviewing fast-don't miss out on this exciting opportunity! Click apply now!
Customer Service Specialist
Customer Support Representative Job 31 miles from Wyandanch
About Customer Care Role
We are currently hiring in our Customer Care department. Our team works with existing customers, providing the highest level of customer service available in our industry.
You will begin your career at DGA Security by going through our extensive training program. This is a 4-week
paid
training program.
The training schedule is Monday through Friday, 8:00 AM - 4:30 PM.
Once your training is complete, your work schedule will be Monday through Friday 11:30 AM - 8:00 PM.
What you will do
Communicate effectively with clients to relay information and collect data
Update system information and document activity accurately
Handle all inbound customer requests in a timely manner
Perform additional functions and/or work on special projects that may be assigned at the discretion of management
Qualifications
2+ year experience in a similar role (Customer Service/Inbound call center preferred)
Experience working in database systems (i.e. Salesforce or another CRM)
Ability to multi-task within a fast-paced service environment
Effective communication and organizational skills
Demonstrate excellent listening skills and the ability to work independently and with a team
High school diploma or GED required
About DGA
DGA Security is a high-growth security technology company. Many of the world's iconic brands trust DGA's suite of security and monitoring services to protect their businesses across North America. With more than 50 years of market dominance, we are a rock-solid company that is lucky enough to leverage today's evolving technologies to enjoy continued aggressive growth.
What We Offer
Competitive pay and opportunities for overtime
Excellent comprehensive insurance coverage
401(k) retirement savings plan & employer match
Gym/fitness program reimbursement
Access to Corporate Discounts
Commuter benefits
Company paid life insurance
And much more
DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.
Customer Relationship Specialist
Customer Support Representative Job 31 miles from Wyandanch
Enhance Connections: Customer Relationship Specialist Wanted!
Are you skilled at building strong relationships and ensuring customer satisfaction?
We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success.
Responsibilities
Develop and maintain strong relationships with key clients and customers
Serve as the main point of contact for customer inquiries
Identify opportunities to upsell and cross-sell products or services
Coordinate with internal teams to fulfill customer needs
Participate in team workshops and career development initiatives
Monitor customer satisfaction and implement improvement strategies
Qualifications
Excellent communication and interpersonal skills
Proven ability to build and maintain professional relationships
Strong problem-solving and negotiation abilities
Proficiency in CRM software and MS Office Suite
Bachelor's degree in Business, Marketing, or related field
Previous experience in customer relations or account management
Benefits
Career advancement and professional development programs
Collaborative team environment focused on customer success
Access to workshops and continuous learning opportunities
Ready to make an impact as a Customer Relationship Specialist? Apply today!
Customer Service Specialist
Customer Support Representative Job 31 miles from Wyandanch
Elevate Customer Satisfaction: Customer Service Specialist Wanted!
Are you an experienced customer service professional seeking a new challenge?
We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career.
Responsibilities
Provide expert assistance to customers with complex inquiries
Troubleshoot and resolve customer issues efficiently
Maintain detailed records of customer interactions
Develop and update customer service and sales protocols
Train and mentor junior customer service staff
Coordinate with teams across the US to ensure consistent service
Participate in workshops and career development initiatives
Qualifications
Proven experience in customer service roles
Excellent communication and problem-solving skills
Proficiency with customer service software and CRM systems
Ability to handle challenging situations with professionalism
High school diploma; bachelor's degree preferred
Leadership skills and experience training others are a plus
Benefits
Opportunities to work with clients nationwide
Career advancement and leadership development programs
Collaborative team environment focused on excellence
Access to professional workshops and continuous learning
Ready to take your customer service career to the next level? Apply today!
Customer Service Representative
Customer Support Representative Job 4 miles from Wyandanch
Hours: Monday - Friday, 9 AM - 6 PM
Compensation: Up to $18/hour
Job Responsibilities (including but not limited to):
Support delivery and installation teams on the road.
Manage a high volume of phone inquiries related to home deliveries, services, and installations.
Assist showroom staff with processing delivery tickets and troubleshooting.
Check in delivery drivers upon their return from routes.
Prepare and organize next-day delivery documentation.
Reconcile invoices with run sheets to ensure proper merchandise loading.
Association Services Associate
Customer Support Representative Job 31 miles from Wyandanch
About Us
YWCA Retirement Fund, Inc. operates as a non-profit, tax-exempt organization, providing a cash balance defined benefit pension plan. Our sole purpose is to ensure income in retirement for employees of participating YWCA Associations. We are committed to supporting the retirement security of the workforce and work closely with YWCA Associations to help manage and maintain participant data.
Role Description
We are seeking an Association Services Associate to join our team and support participating YWCAs with managing and processing key data regarding employment status, contributions, salary, hours, and employee contribution elections. This position also assists with tracking, invoicing, and resolving any Fund-related inquiries. If you are a detail-oriented, highly organized individual with strong communication and problem-solving skills, we encourage you to apply.
Key Responsibilities
Resolve Contribution Discrepancies: Identify and resolve discrepancies in participant accounts, providing follow-up to ensure resolution and minimize recurrence. Solutions may include collecting missing enrollment, termination, or employee election forms, requesting overdue payments, and updating participant profiles or preparing contribution adjustments.
Eligibility Tracking: Generate monthly eligibility tracking templates for participating associations and securely upload them to the file transfer system.
Communication & Support: Communicate with YWCAs to address identified issues, calculate and process retroactive enrollments by requesting salary data, calculating retroactive payments and interest, and following up to reduce reoccurrence of issues.
Post Contributions & Account Adjustments: Post nonrecurring contributions to the Fund's recordkeeping system and adjust participant accounts as needed.
Employee Contributions Collection: Collect employee contributions on a daily basis, process employee contribution elections, and follow up on outstanding election reports.
System Support: Provide support to associations using eligibility tracking and invoicing software, especially in the production of retirement invoices, enrollments, re-enrollments, and terminations of participating employees.
Data Maintenance: Maintain and update employee data in the eligibility tracking and invoicing software, including historical hours and Social Security Numbers (SSNs).
Compliance Support: Assist the Accounting & Finance Department in conducting association compliance payroll reviews.
System Updates: Perform updates to association contact information and manage user access changes to Fund systems as needed.
Document Management: Retrieve and distribute documents received via the Fund's secure file transfer system and central email mailbox. Ensure proper filing of department records in the online document storage system.
Cross-Departmental Support: Provide assistance to other department call queues and support team members as needed.
Special Projects: Assist with special projects on occasion as assigned.
Qualifications Required:
Education & experience:
A Bachelor's degree and 3 years of business office experience,
or
An Associate's degree (or equivalent) and 5+ years of experience in benefits, insurance, retirement plan administration, or financial processing.
Skills & Competencies:
Strong verbal and written communication skills.
Exceptional organizational and time-management abilities.
Proficiency in Microsoft Office applications (Excel, Word, Outlook).
Detail-oriented with the ability to manage multiple projects and deadlines.
Strong analytical skills, with a focus on problem resolution and data accuracy.
Working at the YWCA Retirement Fund:
Some benefits we offer:
Excellent medical (with a medical reimbursement plan that covers all copays and coinsurance), dental, life insurance, STD & LTD coverage after 60 days of employment.
Pension Plan: YWCA employees become eligible for enrollment after working at least 1,000 hours for one year.
Paid Time Off, Sick/Safe Time, Paid Holidays, Personal Days, PFL, FMLA, Bereavement leave, Jury Duty leave, Military leave.
Flexible Benefits/Optional Benefits - Available with the first paycheck:
403b
Medical FSA
Dependent care FSA
Parking FSA
Health Equity/Wage Work Commuter Benefit
If you're looking to be part of a mission-driven organization that cares about the financial well-being of its employees and you have the qualifications and passion for member services and retirement fund administration, we'd love to hear from you.
Call Center Customer Service Representative
Customer Support Representative Job 3 miles from Wyandanch
Job Title: Call Center Representative
Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you!
Key Responsibilities:
Schedule appointments via inbound and outbound calling software.
Provide exceptional customer service by interacting with patients in a supportive manner.
Follow provided scripts and use professional terminology during patient interactions.
Report appointment scheduling issues and technical problems to management promptly.
Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
Adapt quickly to new information and clinic changes.
Ensure internal customers receive personalized and prompt attention.
Qualifications:
High School Diploma or GED required.
1-5 years of call center, office, or customer service experience.
Excellent computer and typing skills.
Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
Ability to multitask and exceptional organizational skills.
Compensation: $23-$25 per hour
Benefits: Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!
Front Desk Operations - Customer Service Representative
Customer Support Representative Job 24 miles from Wyandanch
alts | Alteration Specialists of New York is looking for a Front Desk Operations Professional
We are looking for a dynamic professional Front Desk Operations team member, distinguished by their charisma, commitment, and professional integrity. This role will include responding to phone calls and emails, office management and administration, as well as internal/external communication, and creative problem solving. This is a customer facing position, full-time or part-time role in New York City, Brooklyn, NY, Hoboken, NJ & Greenwich, CT, with competitive pay, full benefits, and opportunities for future growth.
Compensation
FDO earns $18 an hour when you are accompanied by a Studio Experience Coordinator or other FDO. If you are working a shop on your own then you will be paid $20 an hour for that specific shift. $18 an hour is the base compensation for any and all FDO roles.
Responsibilities
Front Desk - Office Management
Maintain a professional, warm, welcoming office environment
Greet all clients, manage check-ins, pickups and payment
Answer all inbound calls to the Alteration Specialists Studio
Manage all client bookings and appointments
Process new transactions and ensure internal reporting is correct
Responsible for ordering, tracking and managing office inventory, supplies and purchases
Ensure all outsourced garments are appropriately tagged, distributed and delivered
Manage the flow of fitting room processes and appointments
Customer Service
Quick, warm, and on-brand customer communication across emails, calls and in-person
Thoughtful and authentic recommendations to customers through a deep understanding of their need
Thoughtful interaction with each customer
Collect, organize, and track consumer feedback, day to day issues and other relevant information and communicate this to the team
Contribute ideas to company policies to create an even better customer experience
Operations
Ensure that all QC checkpoints that live with front operations are consistently met for each garment entering or leaving your studio
Ensure all tickets are properly created, and processed throughout the garment's life cycle with Alteration Specialists
Properly record and document all RFA's, refunds and other failures of process, and brainstorm written solutions to achieve a higher operational efficiency
Attributes
You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease.
You are a skilled communicator. You're both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion.
You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in.
You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list.
You are detail-oriented. You take pride in a beautifully executed workflow and typos in your emails make you cringe.
You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization's objectives.
You have great professional integrity. You take ownership over your work, ask for help when you need it, and are committed to your own growth and development.
Experience
Experience in customer service related roles preferred
Prior responsibilities in the fashion industry, and communications management desired.
Experience or deep interest in fashion and sustainability desired, with a working knowledge of garment construction desired.
*This is an entry-level role.*
Why the Role is Compelling
As the Front Desk Operations - Customer Service Representative for an alts | Alteration Specialists team, you would play an integral role in creating a welcoming and professional environment that has a profound impact on some of the most important events and days in a client's life. You would establish rewarding relationships with the studio's clientele and partner community, and serve as the first point of contact for people who might benefit from our services. You would have the opportunity to develop your career in an expanding industry. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing.
alts | Alteration Specialists is committed to working with and fairly rewarding the best talent in the industry. We believe in treating people right - through fair compensation and benefits, thoughtful management and specific attention to growth and development of our staff.
Customer Service Representative
Customer Support Representative Job 15 miles from Wyandanch
RRC - Ruiz Recruiting & Consulting is a specialized recruiting firm dedicated to collaborating with startup to fortune companies nationwide. We're hiring an Insurance CSR to join a growing firm!
We're in need of an Insurance CSR! You'll work directly with customers to help manage/service their policies and provide top notch service! We need someone Commercial Lines experience and Personal Lines is a plus!
The Insurance CSR Will:
Handle the processing of new policies and renewals for customers.
Offer quotes and facilitate the sale of new personal lines insurance policies.
Assist with the preparation and issuance of personal insurance policies, including endorsements, evidence of insurance, and other related documents.
Proactively identify and evaluate customer needs, delivering tailored and effective solutions.
Accurately process payments and submit insurance premiums in a timely manner.
Provide friendly and efficient support to customers through phone, email, and various communication channels.
The Insurance CSR Background:
Previous experience Independent Insurance agency experience required
2+ years of Customer Service Representative, Insurance specialist or Jr. Account Manager in Insurance industry
Commercial Experience required
Experience using ams360, EPIC or similar AMS
RRC is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Customer Service Representative
Customer Support Representative Job 31 miles from Wyandanch
Homery is a market leader in home and living solutions, dedicated to delivering exceptional products and services that enhance the quality of life for our customers. We are passionate about creating beautiful and functional home environments, and we believe our success is built on the strength of our team.
Job Summary:
The Customer Service Representative at Homery plays a critical role in ensuring our customers receive exceptional service and support. This position involves handling customer inquiries, processing orders, resolving issues, and maintaining accurate records in our Odoo ERP system. The ideal candidate is detail-oriented, customer-focused, and capable of managing multiple tasks in a fast-paced environment.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
Process customer orders, returns, and exchanges accurately in the Odoo ERP system.
Maintain detailed records of customer interactions, transactions, and feedback.
Assist customers with product information, troubleshooting, and general support.
Resolve customer complaints or escalate them to the appropriate department when necessary.
Collaborate with other departments, such as sales, logistics, and technical support, to ensure seamless customer service.
Stay informed about product updates, policies, and promotions to provide accurate information to customers.
Contribute ideas to improve customer service processes and enhance the overall customer experience.
Qualifications:
High school diploma required; associate's or bachelor's degree preferred.
Minimum of 2 years of customer service experience, ideally in the appliance or home goods industry.
Familiarity with Odoo ERP or similar customer service and order management systems is a plus.
Strong communication skills, both written and verbal.
Excellent problem-solving abilities and attention to detail.
Ability to multitask and work effectively in a fast-paced environment.
Customer-focused mindset with a commitment to delivering outstanding service.
What We Offer:
Competitive hourly pay and comprehensive benefits package.
Opportunities for growth and professional development.
A supportive and team-oriented work environment.
Customer Service Representative
Customer Support Representative Job 31 miles from Wyandanch
Skyline Strategies, based in NYC, is a team of marketing and sales experts dedicated to helping brands grow with strategic sales and marketing initiatives. They focus on providing exceptional customer service to support brand development and growth.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Midtown, NYC. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience.
Qualifications
Customer Service Representatives, Customer Support, and Customer Satisfaction skills
Experience in Customer Service and Customer Experience
Strong communication and interpersonal skills
Problem-solving and multi-tasking abilities
Ability to work in a fast-paced environment
Experience with CRM systems is a plus
High school diploma or equivalent required
Customer Service Representative
Customer Support Representative Job 31 miles from Wyandanch
Insight Global is seeking a Customer Service Representative in the Bronx, NY area. This is an onsite position that will go from April-August. This will be a full-time, 40 hours per week, Monday-Friday position.
Our client is dedicated to providing a high-quality education and fostering a supportive community for their students. They are looking for a passionate and dedicated Customer Service Representative to join our team and help new students transition smoothly into their program.
Job Summary: The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families.
Key Responsibilities:
Contact newly accepted students and their families to welcome them to the program.
Provide detailed information about the onboarding process, including required documentation, important dates, and next steps.
Answer any questions students and families may have about the program and the school.
Assist with the completion and submission of necessary forms and paperwork.
Coordinate with other departments to ensure a smooth onboarding experience.
Maintain accurate records of all communications and interactions with students and families.
Follow up with students and families to ensure all onboarding requirements are met.
Address any concerns or issues that arise during the onboarding process in a timely and professional manner.
Qualifications:
High school diploma or equivalent; associate's or bachelor's degree preferred.
Previous experience in customer service, preferably in an educational setting.
Excellent verbal and written communication skills.
Strong organizational and time management skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite and other relevant software.
Part-time Customer Service Representative
Customer Support Representative Job 31 miles from Wyandanch
Looking to dive into a fun and innovative role in the world of swimming gear? Join TheMagic5, where we're making a splash with our custom-fit swimming goggles! You might know us from getting our big start on ‘Shark Tank' where we got the opportunity to add Mark Cuban and Robert Herjavec to the team. Our team is all about creating goggles that are as unique as you are, providing a comfortable and secure fit for all your aquatic adventures. If you're passionate about swimming, love trying new tech, and want to be part of a team that's making waves in the industry, we want to hear from you! Jump in and apply now to bring your creativity and enthusiasm to TheMagic5 family. Let's make swimming even more magical together!
Job Description
THEMAGIC5 is looking for a customer-focused and detail-oriented Customer Service Representative to join us part-time (20 hours per week) in our New York office. The role will involve assisting customers and providing top-tier service.
You will be an integrated part of our team, where we are looking for someone with 1+ year experience with customer service.
We are seeking an individual who enjoys working in a fast-paced, team-orientated environment, likes taking on challenges, and values the opportunity to make a difference.
Job Responsibilities
Provide exceptional customer support via email and over the phone.
Address customers inquiries, troubleshoot issues, and ensure quick resolution.
Process orders, returns, and exchanges efficiently.
Collaborate with internal teams to improve customer satisfaction.
Maintain accurate records of customer interactions.
Various ad-hoc assignments across the company.
Possibility to help with the production team from time to time, though limited.
Qualifications
1+ year experience in customer service or a similar role.
Strong communication and problem-solving skills.
Ability to handle multiple tasks in a fast-paced environment.
Excellent written and verbal communication skills.
Tech-savvy with experience using CRM systems and customer service software.
Possess a strong work ethic, willingness to learn and share knowledge, and a positive attitude.
Availability to work in-office in New York
Experience with swim-related products or sports industry is a plus.
What We Can Offer
Be a part of an ambitious growth company with a flat hierarchy and show off your own skills autonomously.
A casual and sporty spirit in the office, where can-do attitude and passion is our fuel.
Flexible working hours during the week.
Weekly hours: 20 hours
Salary: $18/hour
Location: TheMagic5, 160 Van Brunt St, Brooklyn, New York.
Participate in Cybersecurity Challenge! Showcase your skills for DoD Job Opportunities!
Customer Support Representative Job 29 miles from Wyandanch
Correlation One is hosting the Cyber Sentinel Skills Challenge, a unique, one-day cybersecurity competition sponsored by the U.S. Department of Defense (DoD). Win your share of a $15,000 prize pool, solve fun cybersecurity challenges, and access new job opportunities at the DoD.
This event is designed to help you:
Unlock career opportunities and get on the radar of DoD recruiters
Test your skills and gain experience solving some of the most pressing security threats globally through 20+ Capture the Flag-style simulations
Connect with your peers and build a strong, supportive network of cybersecurity professionals
Competition details:
When: June 14, 2025
Where: Virtual
Duration: 8 hours (11am - 7pm ET)
Cost: Free
Early application deadline: April 8, 2025
Total prize pool: $15,000
Experience required: All levels of cybersecurity are welcome
Challenge categories: Forensics, Malware/ Reverse Engineering, Networking & Reconnaissance, Open-Source Intelligence Gathering (OSINT), Web Security
About you:
You must be a U.S. Citizen or a permanent resident with a valid Green Card.
You must be over the age of 18.
Individuals from all levels of cybersecurity experience, whether you are a seasoned cybersecurity professional or just starting in the field, are welcome to apply.
Customer Service Representative (ID# 3666)
Customer Support Representative Job 31 miles from Wyandanch
Customer Service Representative at Bus Company parking lot
Status: Part-Time - Temp, Immediate start - 2 weeks of training
Hours: 3-4 days a week, can include Weekends, Evening shifts. The latest shift ends by 8:30 pm.
Pay: $21/hr
Job Summary: Customer Service Representative needed at Bus Company parking lot. Operations background is also a plus-friendly, helpful demeanor. Assist customers. No cash is used or accepted by customers. All tickets are purchased online.
Essential functions:
Answer basic questions to customers about our service (Q&A available on our website, for reference)-no money exchanged for ticketing.
Direct customers to our Customer Service hotline for all other inquiries (24/7 availability)
Provide real-time information on departure & arrival times (schedule and live tracking available through our company app). Android phones with the company app installed will be provided.
Direct customers to the customer waiting area on the lot.
Assist buses in entering the lot.
Help organize passengers by bus/destination.
Minimum Qualifications:
Customer service experience
Must be friendly and willing to always assist.
Ability to remain calm and collected in a fast-paced environment.
Always be respectful, professional, and friendly with bus drivers and management.
Physical Requirements/Work Environment:
Ability to be on your feet most of the day
Ability to work outdoors in Inclement Weather
A small office is onsite to serve as shelter for inclement weather
Be well-spoken, Speak clearly, and communicate with others
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
Online Customer Service Representative
Customer Support Representative Job 15 miles from Wyandanch
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manager customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Provide product and service information and guidance
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Maintain a positive and empathetic attitude toward customers
Stay updated on product knowledge and company policies
Follow daily task check list
Participate in testing and quality control of changes on the website
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.