Customer Support Representative Jobs in Tulsa, OK

Customer Service Representative** **Terms: Full-time, On-Site** **Pay: $17.00/hr plus shift differential** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. **Job Summary** As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. **Responsibilities** + Assist customers with issues and concerns they are experiencing during the use of the product and/or service + Document call-related information for auditing and reporting purposes + Maintain and update customer information as necessary + Upsell current customers on new or enhanced services **Qualifications** + High school diploma or GED + Customer service experience is a plus + Strong computer navigational skills + Familiarity with Microsoft Office applications (Word, Excel) + Excellent oral and written communication skills + Exceptional listening/comprehension skills + Professional and courteous + Customer oriented **Work Environment** + Regular work performed in a climate-controlled, call-center environment + Ongoing usage of phone and computer systems **Physical Demands** + Constant sedentary work **Benefits** + Health, dental, and vision coverage/HSA + PTO + Paid holidays and sick time + Optional daily pay or weekly pay + 401K retirement plan + Leadership programs + Paid training and tuition reimbursement + Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies + Employee assistance program + Additional voluntary benefits **Next Steps** 1. Place an application 2. Complete your online assessment 3. Our team will review your application 4. If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : * For external applicants only: Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Oklahoma. * Pay and Benefits Pay of $19.63 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale. Opportunities for overtime and shift premiums. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck * Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit* * Explore more Benefits you'll love: ***************************************** The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. Our Customer Service Agents extend Hospitality to Southwest's Customers at the ticket counter, baggage service office, and gate area. Customer Service Agents are often the first Southwest Employee our Customers interact with during their travel experience and set a hospitable tone for our Customers' trip. They're friendly, patient problem solvers who enjoy multitasking and working in a dynamic, safe environment. Check out what a day as a Customer Service Agent is like: swa.is/DayWithCSA Additional details: * This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process. * New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week. * After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime. * This role is part of a Collective Bargaining Agreement (CBA), and it includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. * Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents. Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities * Provides friendly service to and maintains positive relationships with all internal and external Customers * Works in a cooperative spirit to ensure the success of our Company * Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs * Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems * Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage * Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner * Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company * Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal * Completes forms and reports as required by the Company * Writes irregularity and complaint reports as required * Duties may vary due to the size and organization of the station * Must be able to meet any physical ability requirements listed on this description * May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities * Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job * Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations * Ability to work well with others as part of a team, meet the public, and work under stressful situations * Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period * Must be aware of hazardous situations and be able to handle emergencies as needed * Must work under tight time constraints to accomplish quick turns of aircraft * Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement * Must be able to perform all job functions within a limited space * Must be able to effectively communicate verbally by telephone, face to face and on public address systems * Must possess good written and oral skills * Must be able to communicate information and instructions verbally or via radio equipment Education * No education requirement Experience * No experience requirement Licensing/Certification * Must be able to obtain a SIDA badge and meet all local airport requirements * May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights Physical Abilities * Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces * Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods * Must maintain the ability to wear prescribed uniforms Other Qualifications * Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines * Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 * Must be at least 18 years of age * Must be able to comply with Company attendance standards as described in established guidelines * Ability to work shift work and/or overtime * Foreign language skills are desirable, but not required * Pay amount does not guarantee employment for any particular period of time. 401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits. * ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company. Pay Rate: $19.63 Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 03/28/2025

IDI Distributors is America's largest family owned and operated wholesale insulation distributor backed by over 40 years of proven success. With over 500 employees in 55 locations across the country IDI prides itself on providing best-in-class customer service to the residential and commercial construction industry. Job Summary: Compensation: $66,000 - $92,400 The Spray Foam Technical Services Representative (TSR) is responsible for serving as an expert in spray foam and associated equipment for IDI customers and staff, including but not limited to the training of current and potential customers on spray foam application, new equipment commissioning, performance of repairs and warranties, troubleshooting, safety, and providing insightful recommendations to help our customers grow. Responsibilities/Duties: Edify industry standards on health and safety Counsel customers on efficient chemical processing Exhibit Job site efficiency Perform new equipment training & commissioning Provide expectations for equipment owners on maintenance and warranty practices Maintain a basic understanding of building codes and building science Support in troubleshooting equipment issues in person or virtually Educate customers on proper application techniques for spray polyurethane foam Present information in a group setting Execute timely completion of projects and tasks Assist IDI Sales Team with informing prospects/customers about IDI's products including spray foam, parts and equipment, spray foam rigs and spray foam accessories Consolidates and communicates customer interaction to the IDI Sales Team Visit jobsites to conduct on-site trainings Assist IDI sales representatives with thorough troubleshooting and processing warranty claims Provide assistance and training for new hires Create service quotes for customers to include parts and labor Perform repairs within IDI's scope of service Carry parts and tools to perform pre-determined tasks Provide ordering information to customers and IDI Sales Team when equipment recommendations are made Communicate repair efforts to regional IDI Service Centers when assistance is needed Assist customers with evaluating potential warranty issues Provide follow up reporting Submit expense reports on a weekly basis by deadline as needed Maintain an updated calendar to keep Sales Representatives and Managers informed of scheduling Other duties as beneficial to IDI Leadership Competencies: Leads Self Communicates Effectively & Candidly Drives for Results Demonstrates Accountability Takes Initiative Collaborates Qualifications/Skills: Must be mechanically inclined Related work experience would include but not limited to: Basic engine repair Spray foam application equipment Basic electrical knowledge General knowledge of code approved building practices with an emphasis in building envelope, spray foam and fiberglass insulation Construction background a plus Knowledge in troubleshooting spray foam application/equipment problems Excellent verbal communication skills Proficient planning, time management and organizational skills Efficient in Microsoft Office tools Ability to travel an average of 80% of the time Ability to achieve set goals in a timely manner Detail-oriented, ability to work independently as well as with other team members Must be comfortable and proficient in public speaking in classroom style training Education and/or Experience: High School diploma or GED and 3-5+ years equivalent experience preferred Experience either in school or by trade in engine repair, construction/building science and/or electrical work preferred Sales training preferred

Grant Thornton is seeking a Retention & Expansion (Cross-sell) (Manager) to join the team. Approved office locations can be found below. As the Retention & Expansion Experience Manager in our Connected Sales & Marketing function, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes. Your Day-to-Day May Include: + Leading the design of end-to-end experiences for the retention & expansion stage (post-sales) + Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization + Creating user flows, journey maps, and experience specifications that guide implementation across platforms + Soliciting feedback and updating design iterations + Translating complex business requirements into intuitive, brand-aligned experience solutions and technical requirements + Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc. + Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle + Communicating experience to business stakeholders through intuitive presentations and consumable deliverables + Staying current on industry best practices and emerging trends in B2B client experience design + Other duties as assigned You Have the Following Technical Skills and Qualifications: + Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred + 4-6 years of experience in client/customer experience design, digital marketing, or strategy consulting + Demonstrated expertise in journey mapping, service design, and user experience methodologies + Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems + Experience with data analysis and using insights to drive experience improvements + Excellent communication skills with the ability to translate complex concepts for diverse audiences + Exceptional project management capabilities and attention to detail + Strong leadership skills with experience managing small teams and influencing cross-functional partners + Strategic thinking with the ability to align experience designs to business objectives + Can travel as needed The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year. The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year. About Us At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team you're about to join is ready to help you thrive. Here's how: - Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site. - Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. - We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ****************** - When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ****************** Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: ********************************************************** + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job SummaryUnder supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner. Duties include: conducting research; spends approximately 85% of the scheduled time on the phone according to business need. JOB REQUIREMENTS: High school diploma OR GED. 6 months customer service experience OR 6 months experience in an office environment. Data entry and/or typing experience. Interpersonal, verbal and written communication skills. Analytical and organizational skills and independent decision making skills. Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks. PREFERRED JOB REQUIREMENTS: 9 months customer service experience. Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management. Knowledge of medical terminology and anatomy. Proven ability to learn quickly and adapt to change. Referral preference given to applicants able to take and meet testing criteria. INKT LIKT Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************** The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range$17.75 - $27.83

This position is responsible for providing customer support for all TEAM Companies businesses including TEAM Professional, TEAM Background, and TPS Alert customers and contractors. The position is responsible for providing technical support to customers including account updates, system troubleshooting, and coordinating needs among various departments via email, chat, and phone. The position is responsible for maintaining a high level of professionalism with customers and working to establish a positive rapport with each contact. An effective team member is responsible for delivering high-level service to all customers by staying up to date on product knowledge and informed on company, system, and regulatory policies. TEAM member approach each day open-mindedly, embracing and modeling TEAM Core Values: collaborate, innovate, serve, and celebrate. RESPONSIBILITIES * Build customer relationships resulting in a high level of service and a positive customer experience. * Provide knowledgeable technical assistance via phone, email, and online chat to customers and contractors. * Update customer information in TEAM Companies systems during and after each interaction as information becomes available. * Remain cognizant of opportunities to further strengthen the customer relationship by identifying potential future needs and partnering with other areas of the business where applicable. * Research items and follow up with customers promptly, working with TEAM associates for support. * Successfully navigate various technology tools and resources. * Maintain and manage time to successfully support various customer needs. * Work with TEAM members on a variety of initiatives and projects as assigned. REQUIRED QUALIFICATIONS AND SKILLS 1. Experience: * High School Diploma with 0 to 2 years of customer service experience 2. Computer Skills: * High-level knowledge of business-related computer skills (Microsoft Office Suite, Adobe Acrobat/PDFs) 3. Other: * Broad understanding of strategic planning and production outcome 4. Soft Skills Required: * Communication - Ability to communicate effectively with others clearly and concisely. * Detail Oriented - Ability to pay attention to the minute details of the project or task. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Low Ego - Ability to admit one's mistakes and be open and willing to hear constructive feedback. * Relationship Building - Ability to effectively build relationships with customers and co-workers. * Self-Confident - The trait of being comfortable in making decisions for oneself. * Time management - Efficiently prioritize tasks and meet deadlines while balancing multiple responsibilities. * Resourceful - Effectively utilizing available resources and finding innovative solutions to challenges. * Quick Adaptability - Ability to rapidly learn and quickly master new systems and tools. 5. Work Environment: * Maintain confidentiality according to government, organization, and department policies. * Demonstrate reliability and supporting TEAM attendance standards as attendance and punctuality are key to the success of all. * Utilization of standard office equipment such as computers, phones, various software platforms, and other technology. * Ability to sit for long periods. * This job operates in a clerical office setting in Tulsa. * Travel 0%. COMPANY CORE VALUES * Collaborate: Do great things together! * Innovate: Celebrate new ideas and embrace change! * Serve: Serve each other, our clients, and community! * Celebrate: Work hard, play hard! Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.

The CRM Recruitment Specialist reports to the Director of CRM and will act as a Slate Captain liaison between Recruitment team and CRM team. This role combines technical proficiency with recruitment cycle experience to ensure Recruitment Team support with Slate, specializing in queries, events, mailings, outreach, and record troubleshooting. The position requires critical thinking, business acumen, adaptability, and collaboration. This position is an in-office setting. Essential Functions (Responsibilities): Coordinate and manage event-related requests in Slate, including receptions, invitations, campus visits, and yield events. Create and oversee call campaigns, email and text invitations, and related communications. Troubleshoot and resolve Slate issues for admission counselors, escalating complex problems to the CRM team when necessary. Serve as a Slate trainer by developing and delivering training content and providing support before and after sessions to various users. Lead efforts in process refinement, documentation, and enhancing user and stakeholder experiences. Oversee Slate.org updates to align with recruitment cycle needs. Manage external office query and list requests, such as for orientation and housing. Engage in Slate learning opportunities, including webinars and events, to stay current. Support cycle preparation during spring and summer months. Participate in regional and national professional development opportunities. Assist with recruitment events and admission presentation as needed. Participate and support in all admission visit programming. Other duties as assigned. Equivalent Education/Experience Bachelor degree or 5 years experience in professional higher education admission setting. 1-2 year experience using Slate CRM . 1-2 year experience in higher education recruitment/admission. Proficient with Microsoft Office/Teams. Knowledge/Skill/Ability Strong tendency to problem solve and troubleshoot. Deep understanding of Slate, configurable joins, or other similar systems. Ability to dissect requests and produce projects with accuracy and strong attention to detail. Comprehensive knowledge of all modules of Slate CRM Experience with integrating new enhanced features of Slate CRM . Effective communicator. A collaborative team player, who can coordinate work effectively with employees, team members, and outside vendors. Ability to maintain a high level of confidentiality. High attention to detail and accuracy. Demonstrated practice of establishing effective priorities and meeting deadlines. Special Job Dimensions: Requires working with highly sensitive or confidential information. Note: The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. Minimal travel required for professional development opportunities specific to job. May require occasional evenings and weekends. The tasks and procedures involved in the performance of the essential job functions may vary from day-to-day. Major changes in areas of responsibility may occur, as directed by management, and will require revision of this job description. Physical Demands Minimal Physical Demands Required Qualifications Equivalent Education/Experience Bachelor's Degree Knowledge/Skill/Ability Excellent verbal and written communication skills Excellent interpersonal skills Attention to detail Must be willing to work evenings and weekends and be able to travel frequently Ability to multi-task efficiently in a fast-paced environment and respond to all in a prompt manner Proficient with Microsoft Excel and familiar with Access, Word, PowerPoint, and Outlook A collaborative team player, who can coordinate work effectively with employees, team members, and outside stakeholders Ability to maintain a high level of confidentiality Demonstrated practice of establishing effective priorities and meeting deadlines Strong customer service with a can-do attitude and strong interpersonal skills Preferred Qualifications 3+ years of administrator-level ability within a CRM such as Slate.

The key role of this position is to process customer requests in such a manner that their expectations are fulfilled. Primary focus is in taking service and supply calls. Duties will also include reviewing customer accounts for credit status, data entry, outbound calling. The performance of daily activities is to be performed with a high degree of self-sufficiency. Essential characteristics of this person involve a high degree of cooperativeness, a genuine interest in the success of fellow associates and the organization, the ability to work with all levels of internal and external personnel, and excellent communication skills demonstrated through written and verbal interaction. In addition, the role involves proficiency in the use of Company computer systems and basic application software. Primary Duties and Responsibilities: Take inbound service and supply requests from customers and employees Input service and supply requests into computer for processing with a 99% accuracy rate Outbound calling to customers to respond to voice messages Interface daily with customer websites for call status Provide direct administrative support to the Service Support Supervisor Provide back up support for other administrative positions as required including dispatch Perform other related duties as assigned by Management Education and Experience Requirements: High School graduate or equivalent required. Some course work with an accredited University in business or related subject helpful. Past Customer service or related type role experience. Knowledge of application software, specifically Microsoft Office (primarily Word and Excel, latest versions), and Microsoft Outlook. Demonstrated human relations and communication skills through past work experience. Demonstrated proficiency in written and oral communication skills and works well under stress. Environmental Factors and Working Conditions: The physical environment of this position is general office surrounded by approximately 5 other employees in a call center setting. Interaction with co-workers and customers is required on a daily basis. This position typically requires significant visual effort (e.g. interface with computer and 10-key) and involves assignments requiring significant levels of concentration. Typical hours of operation are 8:00 a.m. to 5:00 p.m., Monday through Friday. Overtime may be required outside the normal business hours and days. Regular and reliable attendance is required.

TTCU Federal Credit Union is seeking a passionate and motivated Member Relations Specialist to join our team. In this role, you will serve as the primary point of contact for members, addressing inquiries, resolving concerns, and fostering positive relationships. This role is vital in ensuring that our members receive personalized, timely, and effective solutions that align with their financial goals. The ideal candidate is a strong communicator, problem solver, and dedicated to delivering outstanding member service. Supervises: None Essential Job Functions and Responsibilities Respond to member inquiries in a friendly and professional manner via phone. Assist members with account-related questions, loan products, services, and digital banking tools. Resolve member issues or concerns efficiently and ensure a positive outcome. Identify opportunities to cross-sell credit union products and services based on member needs and preferences. Provide guidance and support on loan applications, account setup, and financial product offerings. Develop and maintain strong relationships with members, ensuring a high level of satisfaction and loyalty. Maintain accurate member records and transaction history, ensuring compliance with privacy and security regulations. Work closely with other departments to ensure timely resolution of member issues and to support overall branch goals. Minimum Qualifications High school diploma or equivalent required; Associate's or Bachelor's degree in business, finance, or a related field preferred. Previous experience in customer service, banking, or a financial institution is highly preferred. Strong interpersonal and communication skills, with a genuine passion for helping others. Excellent problem-solving abilities and a solution-oriented mindset. Ability to multitask and manage multiple priorities in a fast-paced environment. Knowledge of financial products and services is a plus. Proficient in Microsoft Office Suite and familiarity with banking software. Why TTCU Federal Credit Union? Join TTCU and be part of a growing team committed to ensuring the financial well-being of our members. We offer a competitive salary, benefits package, and a collaborative environment where your contributions make a difference. If you're passionate about compliance and making an impact, we'd love to hear from you!

Come Join Our Exceptional Team!Schedule:Mon- Thurs: OFFFriday: 6:00pm - 12:00amSaturday: 6:00pm - 12:00amSunday: 12:00pm - 8:30pm J OB S UMMARY : Answer incoming telephone calls quickly, professionally, and provides accurate information to customers. Also able to respond to customer inquiries via outbound calls and email as needed. ESSENTIAL FUNCTIONS: 1. Knows geographic area of City of Tulsa and surrounding cities including streets and addresses. 2. Knows and adheres to Metropolitan Tulsa Transit Authority (MetroLink Tulsa) policies, procedures, and practices. Including those specific to the Call Center. 3. Proficient in basic computer skills (Experience with Windows 10, Microsoft Word, Excel, and Outlook preferred). 4. At times may be required to communicate with customers via online request and email, as well as inbound and outbound calls as needed. 5. Maintains a clean and organized work environment. 6. Answers all incoming telephone calls promptly, professionally, and courteously. 7. Provides bus route service information to passengers. 8. Efficiently receives all ride request information from callers and repeats all information received to confirm accuracy. 9. Records type of service and related information accurately on each ride request. 10. Establishes rapport and professional confidence level with passengers and is sensitive to passenger needs. 11. Professionally and succinctly educates and informs callers and passengers of system operating parameters, transit services and policies, and tools available to the public. Including but not limited to where to find bus information, purchase a bus pass, locate a bus, and plan a trip. 12. Suggests alternative ride options to passengers if system is at capacity. 13. Maintains the highest standard of excellence, for subordinates, company personnel, contracted personnel, and all people contacted, through personal appearance and attitude. 14. Accurately document customer complaints and provide appropriate solutions and alternatives. 15. Efficiency demonstrated by number of telephone calls received, average hold time, time ready to receive a call, and average telephone talking time. 16. Must report to work on a regular and timely basis. 17. Other duties as deemed necessary or assigned by management. 18. Will be required to work some scheduled holidays. The preceding description is intended to describe the general content, identify the essential functions, and set forth the performance of this job. It is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. EOE/AA and Drug Free .

+ Agents, on behalf of Customer, will be recruited, hired, and trained to handle inbound and outbound Customer contacts. English and Spanish languages will be supported. + All personnel supporting state programs shall undergo state-specific background checks, as required by program.. **Essential Job Functions** : + Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel. + Records call on account history record with results of the inquiry; initiates required confirmation. + Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. **Basic Qualifications** : + High school diploma or G.E.D. + Zero or more years of customer service or other telephone experience. + Experience working with organizational functions and personnel. + Experience working with fax machines, computer software, and telephone technology. + Experience working with and skilled in the use of help desk software. **Other Qualifications** : + Basic business and analytical problem solving skills. + Basic communication skills. + Ability to follow oral and written directions. **Work Environment:** + Office environment. + May require shift work. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description We are looking for Agents licensed in Health, Accident and Life to help take calls for our Life and Dental Leads. They will be speaking with the customer and getting them to the correct area for their needs. Qualifications Need someone with good phone etiquette and Call Center Experience. Experience with Life or Dental Sales is helpful Additional Information To know more or discuss regarding this opportunity, please contact: Nishita Honest ************ *******************************

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Tulsa area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge Proficiency in Spanish High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt

Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints, troubleshoot problems and provide resolutions in a professional and polite manner to ensure first contact resolution and customer satisfaction. The ideal Customer Service Representative will be customer focused, detail oriented and results driven. The most successful Customer Service Representatives demonstrate the following characteristics: polite, accurate, knowledgeable, able to work well within a team, learning agility, flexible and easily adapts to change. KEY RESPONSIBILITIES: * Process a high volume of incoming inquiries regarding multiple products from members, providers, billing companies, individuals with legal representation, employer groups, and other insurance companies. * Strive to achieve first call resolution by communicating accurate information efficiently and timely thereby creating a positive experience for the member. * Verifies eligibility, benefits, deductible amounts, claim status, copays, coinsurance and all other information related to a customer and their benefits or a provider and their contract. * Use effective listening skills to understand the needs and complaints of the customer to offer them the best possible solution and ensuring the member feels supported and valued. * Resolve escalated customer issues received from the member, provider, employer groups or brokers while remaining calm and professional. * Provide interpretation services for all product lines via the contracted language line service as appropriate. * Flexible hours, including weekends and evenings, as department or training needs dictate and at the discretion of management may be required. * Effective problem resolution skills that demonstrates balance of company and customer needs. * Demonstrated ability and learning agility to adapt to organizational changes including business processes, systems and technology. * Joining a team of Customer Service Representatives and building a positive relationship of teamwork, trust, reliability and excellence. * Understanding and striving to meet or exceed call center metrics while providing excellent customer service. * Taking part in training and other learning opportunities to expand knowledge of company and position. * Perform other duties as assigned. QUALIFICATIONS: * Exceptional telephone manner, customer service skills, active listening skills, verbal and written communication skills. * Ability to resolve conflict and diffuse tension * Strong time management skills and decision- making skills. * Ability to read, comprehend, and explain health insurance benefits in a clear, concise, and professional manner. * Ability to work under stress with production and quality standards. * Proficient in Microsoft Office applications. * Highly organized and attentive to detail. * Flexibility, ability to adapt to change. * Successful completion of Health Care Sanctions background check. * Bilingual skills a plus. EDUCATION/EXPERIENCE: * High school diploma or equivalent required * 1-year customer service experience with direct interactions with customers * Contact center or medical field experience preferred CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin Other details * Job Family Commercial * Pay Type Hourly Apply Now * Tulsa, OK, USA

Customer Service Representative BH Job ID: 2312 SF Job Req ID: 13270 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Customer Service Rep (APSCO) Location: Tulsa, OK About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: We have an opportunity available for a Customer Service Technician on our APSCO team. This position involves detailed interaction with internal and external customers including issuing quotations, order entry, and communicating delivery schedules. It involves communicating clearly with all internal departments and customers/distributors outside the company on a daily basis. Responsibilities: * Product and/or customer service-related experience is a must. * Provide first class customer service & support by e-mail and phone. * Ability to handle multiple tasks in an efficient and professional manner. * Able to interact and coordinate with internal company resources and vendor resources to resolve issues for customers and distributors. * Robust analytical skills to aid in assessing customer needs coupled with the ability to solve problems will enhance the incumbent's performance. * Some mechanical aptitude and a knowledge of our products will be required. * SAP knowledge and experience, especially dealing with customers, customer orders, ABAP queries and service notifications is a plus. Requirements: * High School Diploma or G.E.D. * 3+ years of customer service related experience * Excellent written and verbal communication skills with the ability to handle internal and external contacts in a positive, assertive, and effective manner is required * Proficient in using Microsoft Office suite, including Word, Excel, and PowerPoint Preferences: * Bachelor's Degree * Experience with Salesforce What we offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* To apply: Please apply via our website ***************************** by May 21st in order to be considered for this position.

The United Warehouse Company has been in business since 1915 providing customers with secure warehousing, transportation and distribution services, 3PL and contract packaging services. We operate well over a million square feet of ultra-modern warehousing and distribution facilities in multiple states throughout the Midwest. We offer temperature controlled storage, sanitary and food grade environments, secure outdoor storage, and an experienced team of contract packaging professionals to help you fill customer orders or complete packaging projects. Job Description United Warehouse Company is seeking a qualified Customer Service Representative to join our growing team! As a Customer Service Representative, you will be the first point-of- contact to our customers - you will be the expert on your account(s). You'll need to be a great communicator, a brand ambassador and have a strong desire to possess the know-how to get the job done. You will be in charge of answering any customer inquiries, resolving customer issues, and maintaining a customer database of information. The person for this position should be particularly well organized and detail oriented. If you are independent, accountable, intelligent, detail-oriented and have a great attitude, we'd like to talk to you! The hours for this position are 1st shift, however, must be available outside of regular hours to assist drivers, warehouse operators, and customers with issues or changes in scheduling. This position is full-time, first shift - overtime and weekends are required, depending on customer need. RESPONSIBILITIES Be the voice of United Warehouse Company. This will entail heavy customer interaction via phone and email. We will expect that your interpersonal communication skills are strong in both capacities. Manage customer accounts, from order receipt to delivery including order fill, transportation planning, on time delivery monitoring, exception management and supporting promotions, seasonal and new item launch management. Investigate order/invoice processing problems and facilitates issue resolution with management assistance. Keep detailed notes in our customer tracking system and be able to prioritize multiple tasks - the pace is fast and you'll rarely be doing one thing at a time. Embrace new challenges every day. Being adaptable and flexible are critical! Follow up on items…and follow up…and follow up again! Embrace your mistakes! You'll inevitably make a few. Help identify what we have missed. Help us build a stronger company - every day. Qualifications REQUIRED SKILLS AND EXPERIENCE Have 1-3 years of relevant communications based experience. Have an understanding of the value of teamwork and how teams work. Have a heightened sense of urgency, a heightened attention to detail and be able to communicate our customer offering. Complete and maintain customer account-specific records with auditor like accuracy. Must be able to work well in a self-managed team environment. This includes cooperatively scheduling work, vacation, hours and team task assignments. Ability to maintain productivity and professionalism while under pressure to meet strict deadlines and balance multiple priorities; Displays attention to detail for both accuracy and content. Judgment to resolve issues with the appropriate sense of urgency, including after standard business hours support. HOW TO APPLY Click on the “I'm Interested” button below to submit your resume or visit our website at *********************** and click on the "Careers" tab to complete an applicaiton online. Additional Information All your information will be kept confidential according to EEO guidelines. Drug/Alcohol testing compliant with applicable statutes. For reasonable accommodation of disability during the hiring process call **************.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Under general supervision, performs work as needed to clean, maintain and prepare for events at the facility. Duties include skilled and semi-skilled tasks, which often require heavy lifting and a high degree of physical exertion. This role will pay an hourly wage $16.00 to $17.50. For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until May 2, 2025. About the Venue The Bank of Oklahoma Center, also known as the BOK Center, is located downtown and serves as the premier sports and entertainment venue of the greater Tulsa region. Offering a19,199-seat multi-purpose arena and 565,000 total square footage designed to accommodate concerts, family shows and other special events and has been named on multiple occasions one of the country's best venues. Responsibilities * Participate in all aspects of the conversion process in preparation for events. * Duties may include setting up and tearing down flooring, portable chairs, operable wall, barricades, staging, tables, other furnishings and equipment. * Perform varies duties to ensure the day-to-day operations of the facility are met. These include, but not limited to, loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies. * Assist with pre/post event cleaning and janitorial tasks including, but not limited to, sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, washing, stripping, carpet cleaning, window washing and waxing. * Perform repairs and maintenance tasks such as painting, patching, re-lamping, replacing ceiling tile, replacing filters, etc. * Assist building engineers and subcontractors in construction, repair and maintenance of the building. * Report irregularities, discrepancies, safety or damage concerns or loss of property promptly to supervisor. * Work extended and/or irregular hours including nights, weekends and holidays, as needed. * Perform other duties as required. Qualifications * Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility; and proper use and care of hand and power tools. Demonstrate a positive attitude and a willingness to learn. * Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility. * Follow oral and written instructions and communicate effectively with other in both oral and written form. * Work independently, exercising judgment and initiative. * Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment. * Be licensed and insured to operate a motor vehicle in the United States. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.