Customer Support Representative Jobs in Toledo, OH

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  • Guest Experience Associate

    Cedar Point 3.9company rating

    Customer Support Representative Job 45 miles from Toledo

    $13/hour Ages 18+ At Cedar Point, work is FUN! Working as a Guest Experience Associate, you'll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions about the park. You'll also… Assist with resolving guest conflicts in a polite and professional manner. Provide exceptional service to guests regarding their questions and concerns. Troubleshoot difficulties guests experience to minimize interruptions to their visit. Become an expert on Cedar Point's accessibility services and provide access to Cedar Point's attractions to guests with disabilities. Reunite guests with their belongings at Lost and Found. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and our other properties! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you'll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point. Availability to include some weekdays, weekends, evenings, and holidays.
    $13 hourly 21d ago
  • Senior Seamer Service Representative

    Crown Cork & Seal USA, Inc.

    Customer Support Representative Job In Toledo, OH

    Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
    $41k-62k yearly est. 1d ago
  • Area Customer Service Associate

    Empire Today 4.6company rating

    Customer Support Representative Job 39 miles from Toledo

    : Area Customer Service Associate Ready to grow your career? Empire Today is seeking an Area Customer Service Associate. Area Customer Service Associate serves as the primary point-of-contact for customers within their designated Area that need assistance. The Area Customer Service Associate assists with escalated customer issues and handle administrative concerns. This position reports to the Area Customer Service Manager. We offer: Health benefits. 401K plan. Paid time off and holiday pay. Wellness program. Professional development & career advancement opportunities. Lots of perks. Responsibilities: Assist with answering incoming customer service calls. Review, monitor, and track Service Requests (SRs) report for assignment and resolution on a daily and weekly basis, for their designated area Ensure that urgent requests are handled promptly (i.e., Hot and Threat service requests). Export information from database into Excel spreadsheet for assignment and prioritization. Submit daily prioritized excel report to appropriate personnel. Track and update changes to the SR report and provide updated report to Area Customer Service Manager. Assist Area Customer Service Manager with review of letters from Better Business Bureau, Attorney General, and Department of Labor to determine resolution. Assist in identifying service gap trends in the designated area and provide this data to Area Customer Service Manager. Monitor area hunt group to respond to customer inquiries. Create and submit letters to customers. Assign SRs through Siebel database. Communicate with customers the dates and times for repairs; schedule services in Precision Order. Make job related calls to customers and collect feedback from customers to ensure that they are pleased with their purchase. Request and collect referrals from every satisfied customer during the post installation call process. Report on negative customer feedback from post calls and collaborate with appropriate manager on remedy determination. Monitor all SRs assigned to corporate POCs to ensure swift completion. Utilize aged service request reports to manage service request cycle times. Keep abreast current product lines and familiarize with new product lines to keep product knowledge current. Perform other functions as necessary or assigned. Qualifications: Minimum one (1) year of customer service experience preferred. Highschool diploma or equivalent; associate degree preferred. Flooring or home improvement industry experience preferred. Proficient in MS Word, Excel, and Outlook. Excellent oral and written communication skills. Strong telephone etiquette and professional demeanor. Problem-solving skills. Excellent organizational skills. Team player. Ability to set priorities and meet deadlines. Why You'll Love Empire· We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.· We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.· We have an unmatched company culture. We've won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.· We're one of the nation's most recognizable brands. You'll enjoy the stability that comes with a national company and a sense of pride when you're a part of our team.· Visit *********************************** to learn more
    $29k-35k yearly est. 10d ago
  • Customer Service Representative

    1St. Choice Family Services 4.1company rating

    Customer Support Representative Job 41 miles from Toledo

    We are seeking enthusiastic Customer Service Relationship Representatives who are passionate about delivering exceptional service and creating memorable experiences for our customers. As a Customer Service Relationship Representative, you will be the primary point of contact for our customers, ensuring their needs are met with professionalism and care. Your role will involve engaging with customers through various channels, including phone, email, and chat. You will handle inquiries, resolve issues, and provide information about our products and services. Your ability to listen actively and communicate effectively will be key to delivering outstanding service. Anticipating and understanding customer needs is a crucial part of this role. You will identify opportunities to offer tailored solutions that meet and exceed customer expectations. By doing so, you will not only resolve immediate concerns but also build long-term relationships with our customers. In addition to addressing customer inquiries, you will play a vital role in promoting our products and services. You will be trained to recognize opportunities to introduce customers to new offerings that can enhance their experience with us. This proactive approach helps us maintain a competitive edge in the market. Maintaining detailed records of customer interactions is essential. You will document inquiries, transactions, comments, and complaints accurately to ensure a seamless customer experience. Your attention to detail will contribute to the overall efficiency and effectiveness of our customer service operations. Joining us means becoming part of a supportive and growth-oriented team. We provide comprehensive training to ensure you have the knowledge and skills needed to excel in your role. We value your contributions and offer opportunities for career advancement within the company.
    $29k-36k yearly est. 19d ago
  • Clinic Service Representative - Neurosurgery - 40 Hours - Days

    Henry Ford Health System 4.6company rating

    Customer Support Representative Job 44 miles from Toledo

    The neurosurgery phone room team schedules clinic appointments for our neurosurgeons at Detroit, West Bloomfield, Wyandotte, and Macomb clinics. This onsite team works out of our West Bloomfield Hospital. Our phone room team responds to telephone inquiries from patients and outside physicians regarding referrals, appointments, and other provider messages and services within the department of neurosurgery at Henry Ford Health. GENERAL SUMMARY: Under general supervision the Clinic Service Representative follows standard operating procedures for all patient registration activities including: Patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups. EDUCATION EXPERIENCE REQUIRED: High School Diploma or equivalent. EXPERIENCE & SKILLS REQUIRED: Required to perform calculations, complete forms, extensively utilize computer information system. Familiarity with clinic environment preferred. Demonstrated ability to work with detailed information. Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel. Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs. Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office. Ability to work successfully in a fast-paced environment with frequent interruptions. Ability to work within a team setting and be supportive of team members. Successful completion of yearly competencies. Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer). Ability to work effectively with populations of diverse backgrounds and ages. Dependable and punctual. Strong organizational skills. Ability to multi-task. Additional Information: Organization: Henry Ford Medical Group Shift: Day Job Union Code: Not Applicable This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. #J-18808-Ljbffr
    $29k-34k yearly est. 4d ago
  • Enterprise Solutions Representative

    Pitt Ohio 4.5company rating

    Customer Support Representative Job 21 miles from Toledo

    PITT OHIO, a $900 million, high service, highly profitable, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply. The territory will be Detroit Metropolitan area including Hillsdale, Lenawee, Jackson, Eastern Macomb, Monroe, and Washtenaw counties PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment. We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Responsibilities Identify and deliver new PITT OHIO Customers. Promote and sell all PITT OHIO Enterprise services. Efficiently maintain existing PITT OHIO customer relationships Prospect and develop retention program for new PITT OHIO Customers Effectively negotiate rate increases Support all Company goals and policies Sales territory must meet or exceed scorecard growth goal Other Duties: Interface with Operations, Pricing, Claims, Collections and Business Development Representatives Able to react to change in response to changes in the Company's go to market strategy. Proficiently use PITT OHIO Sales applications. Participate in “Huddles” (collaborative sales meetings) to grow business. Qualifications Minimum 3-5 years B2B sales experience Previous experience or ability to learn the transportation industry preferred Fluent English language skills Excellent interpersonal, verbal and written communication skills Experience in Microsoft Office and the Internet Valid Drivers License and clean driving record required Working Conditions: Travel is required; must be able to energetically travel by car, plane or public transportation Weekend and evening client contact required PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
    $27k-34k yearly est. 11d ago
  • Entry Level - Customer Serivce

    Horizon Specialized Marketing

    Customer Support Representative Job 19 miles from Toledo

    Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our team's growth through a rewarding and progressive environment. At Horizon Specialized Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Horizon Specialized Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services. *********************************** Job Description Horizon Specialized Marketing is one of the fastest growing marketing firms in Findlay, Ohio. We are looking for someone ambitious, great with people and someone who wants to have an uncapped earning potential. An entry level marketing representative presents our client products via in-store presentations. Our ideal candidate should be great with people, ambitious to grow and be able to thrive in a fast-paced, team-oriented culture. What does an Entry Level Marketing Rep do? Collaborates each morning in strategy and meetings Has direct communication face to face with customers Lead and build a marketing team Conducts face to face presentations (full paid training provided) Trains and develops others in leadership Has opportunity to manage a territory Contributes to growth planning and market expansion Why work with Indy Marketing? We represent Fortune 100 clients in some of the largest retailers in the world Our culture is energetic and positive, the ideal team environment Travel opportunities Bonuses for top marketing representatives Networking and mentor-ship from top representative and managers Quick advancement with no seniority into leadership roles Clear promotion structure from entry level into management Qualifications What are we looking for? We have a Top Marketing team and are looking for like-minded people. An awesome positive attitude and strong work ethic Desire to lead and mentor a team Ability to communicate effectively Have a great student mentality within training process Seek rapid growth (both personally and professionally) Solution-oriented attitude and desire to exceed daily goals Most of all, a team player We are looking to select candidates and set up interviews immediately Additional Information All your information will be kept confidential according to EEO guidelines. ***********************************
    $53k-120k yearly est. 13d ago
  • Marine Technical Service Representative

    Ilmor

    Customer Support Representative Job 51 miles from Toledo

    MARINE TECHNICAL SERVICE REPRESENTATIVE Ilmor Engineering provides design, development, testing, and manufacturing of performance engines and parts for major manufacturers and racing teams throughout the world. Our clients include automotive, marine, IndyCar, ARCA, among others. All of our high-performance engines and components are precision engineered to the highest standards-utilizing the latest manufacturing technologies and quality systems. At Ilmor, we offer engineering and support services from clean sheet to completed project. Our team utilizes their expertise and ingenuity to create innovative original concepts or provide creative solutions to existing high-performance designs The Customer Experience Team (CXT) Representative will provide technical support to all marine customers including dealers, OEMs, and end users. You'll travel domestically (and sometimes abroad!), answer service calls, review warranty claims, spend time on the water, and work on engines and motors. This is a primarily on-site position, and will be located at our brand new state-of-the-art technology center opening in New Hudson, MI. Essential Duties Customer Support Serve as the first point of contact for dealers, boat manufacturers, and boat owners, assisting them with engine diagnostics over the phone, through email and/or on-site visits. Review and approve warranty claims submitted by dealers, ensuring an accurate assessment of labor, parts, and freight Respond promptly to emails and phone calls from dealers, end users, and OEMs, addressing their inquiries and concerns Continuously improve our support process to enhance efficiency and customer satisfaction Monitor and report on warranty trends weekly, monthly, and quarterly, identifying areas for improvement Conduct analysis and tracking of returned parts Collaborate with engineering and operations teams to write service bulletins and develop technical documentation to support installation technicians Provide support and contribute to the development of service school training curriculum Provide comprehensive support to boat manufacturers by assisting with new boat engine/drive installation and conducting thorough Post-production Inspections (PPI) on engines, drives, and software. Onsite Field Support Deliver hands-on, time-critical troubleshooting and support for Ilmor Marine products at dealerships and OEM manufacturing facilities Offer remote-site warranty support as needed Assist with new boat testing, product installation, and on-water testing, ensuring optimal performance and customer satisfaction Support dealers and end users with boat operation, providing guidance and technical assistance Required Qualifications: High School Diploma or equivalent; associate or bachelor's degree preferred 2+ years of experience working with internal combustion engines, either professionally or as a hobby 2+ years of boating experience Proficiency in Microsoft Office products, including Word, Excel, and Outlook 1+ years of experience in a customer service role Excellent written and verbal communication skills Ability to travel domestically, often with very limited advanced notice. Skills & Abilities Strong functional knowledge of the marine industry and powertrain engines Ability to work independently while maintaining a positive and empathetic attitude Effective time management skills to prioritize tasks and meet customer needs Critical thinking abilities to identify and evaluate alternative solutions to problems Problem sensitivity to recognize and address customer concerns Physical stamina to lift and move up to 50 pounds, with good visual perception and manual dexterity Flexibility to adapt to different work environments, occasionally exposed to mechanical parts, chemicals, and noise
    $33k-65k yearly est. 60d+ ago
  • Part Time On Call Fulfillment

    Metzgers 3.9company rating

    Customer Support Representative Job In Toledo, OH

    We have openings for part-time fulfillment operators. This is an on-call position in which you would be able to set your hours and allow us to meet the needs of our customers. About our Fulfillment Department: We complete customized orders to meet our customer's needs. Some of the activities you may be asked to complete: Stuffing Envelops Assembling custom boxes/kits Collating Inserting coils to make books You will need to be successful: High School Diploma Able to comprehend and apply basic mathematical principles and use a calculator Able to read and understand work instruction Able to stand for 8 hours Able to lift 30 pounds Applicants must be able to pass a drug screen, have reliable transportation to work on site, and have good work record.
    $32k-37k yearly est. 39d ago
  • Technical Services Representative

    Kalitta Air, LLC 4.3company rating

    Customer Support Representative Job 42 miles from Toledo

    Job Title: Tech Services Representative Department : Aircraft Tech Services Reports To: Tech Services Supervisor ESSENTIAL DUTIES AND RESPONSIBILITIES: Duties and responsibilities include, but are not limited to: 1. Read and interpret all maintenance instructions, such as AMM's, CMM's, WDM's, IPC's, EO's, SB's, etc., as applicable. 2. Troubleshoot and repair discrepancies as necessary, ensuring that all work is performed in accordance with approved maintenance data. 3. Ensure that all work is performed and documented in accordance with Kalitta Air and FAA requirements. 4. Follow all Kalitta Air and FAA policies and procedures. 5. Follow all Kalitta Air safety rules and procedures. Ensure that any identified safety related deficiencies are brought to the company's attention. 6. Keep a neat and clean work area at all times. 7. Perform other duties as assigned by the Supervisor of Tech Services. QUALIFICATIONS: To perform this job successfully, an individual must have a valid A&P Certification, experience working heavy transport aircraft preferably 747-400 and 777 aircraft, be well versed in the use of aircraft maintenance manuals, parts catalogs, wiring diagram manuals and troubleshooting manuals, have good computer skills and verbal communication skills. Strong troubleshooting skills are a must. Avionics experience is preferred. EDUCATION and/or EXPERIENCE: High school graduate; some college and/or technical school desirable. Must have a good working knowledge of world geography and flight operations. LANGUAGE SKILLS Ability to read, write, speak, and understand the English language. Ability to write correspondence and reports. Ability to give verbal and written directions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The Employee is frequently required to us a computer terminal, telephone and 10-key calculator. The employee is required to stand, walk, and climb/descend stairs WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is in an office environment with heating and cooling. The noise level in the work environment is usually moderate.
    $24k-29k yearly est. 14d ago
  • Customer Service Agent

    U 4.2company rating

    Customer Support Representative Job 41 miles from Toledo

    Purpose of Job To provide service and support to customers and overseas offices by providing required information and documentations in compliances with U.S. Export/Import regulations and customers expectations in timely manner. Summary of Benefits KINTETSU WORLD EXPRESS (U.S.A.), INC. SUMMARY OF BENEFITS Medical Plan including Prescription Eligible for medical coverage on the 1 st month following one (1) month of employment. CIGNA is the current provider, offering 3 plans. Dental Plan Eligible for dental coverage on the 1 st month following one (1) month of employment. CIGNA is the current provider, offering 2 plans. Vision Care Eligible for vision coverage on the 1 st month following one (1) month of employment. VSP Vision Care is the current provider, offering 1 plan. Flexible Spending Account (FSA) Medical Flexible Spending Account Dependent Care Flexible Spending Account Limited Purpose Flexible Spending Account Health Savings Account (HSA) Health Savings Account when enrolled in Cigna High Deductible Health Plan (HDHP) Life Insurance Life insurance (1½ times annual salary up to a maximum benefit of $50,000); Supplemental life insurance (at the expense of the employee); Long term disability (LTD) coverage; Accidental death and dismemberment (AD&D) coverage Paid Time Off (PTO) PTO begins to accrue for eligible new hires on their first day of employment with the Company, subject to the accrual cap. Paid Holidays Newly hired employees are entitled to all mandatory and optional/shift holidays that remain for the calendar year. A newly hired employee who begins employment after January 1 of the calendar year is not entitled to more than ten (12) paid holidays for that calendar year. Retirement Plan 401(k) Plan (current employer match .50 cents for each employee dollar) subject to the current vesting schedule. Student Loan Assistance Eligible for student loan assistance after three (3) months of continuous employment, pending verification. Company monthly contribution of $437.50, not to exceed an annual contribution of $5,250.00. Any eligible employee participating in both Student Loan Assistance Program and Tuition Reimbursement Program is subject to a total maximum annual amount of $5,250.00 for both programs combined for the calendar year. Tuition Reimbursement Eligibility for Tuition Reimbursement is three (3) months of continuous employment. Reimbursement is limited to $5,250.00 per employee per calendar year. Any eligible employee participating in both Student Loan Assistance Program and Tuition Reimbursement Program is subject to a total maximum annual amount of $5,250.00 for both programs combined for the calendar year. Wellness Day Eligible for one (1) Wellness Day for an annual physical exam per year subject to submission of required documentation. Voluntary Benefits Hospital Indemnity Insurance Accident Insurance Critical Illness Insurance Commuter Benefits - Parking and Transit This summary is provided for informational purposes only. Plan details are subject to change. Once employed with Kintetsu World Express (U.S.A.), Inc. plan details and enrollment forms will be provided. RESPONSIBILITIES Essential Duties & Responsibilities 1. Provide service and support to both customers and overseas/domestic offices regarding shipment arrangement, status, transit schedule, and/or any irregularity 2. Monitor and provide booking & on-board confirmation to all parties for handling accounts 3. Arranges pick up and delivery schedule 4. Handles shipment on-hand and setups 5. Create shipment reports for customers and branch management 6. Log all damages and loss to report to department supervisor and manager 7. Abide by transportation security administration regulations 8. Joins monthly Customer Service Meeting 9. Joins training and review meeting for all handling accounts BASIC QUALIFICATIONS & REQUIREMENTS Basic Qualifications & Requirements List any required educational attainments (degrees, certificates, licenses, etc.): Bachelor Degree, Driving License List any required skills (computer, machinery, typing, etc.): Excel, Power Point, and Microsfot Word List any required special attributes (ability to move/pick-up certain weight capacity, personality traits, certain aptitudes, etc.): Capability of lifting 10kgs cartons List any required experience (of what type, for what duration, in what industry, etc.): Logistics/International industry experience required PREFERRED QUALIFICATIONS Preferred Qualifications List any preferred educational attainments (degrees, certificates, licenses, etc.): Proficient in Japanese, Korean and English List any preferred skills (computer, machinery, typing, etc.): N/A List any preferred special attributes (ability to move/pick-up certain weight capacity, personality traits, certain aptitudes, etc.): Excellent interaction skills List any preferred experience (of what type, for what duration, in what industry, etc.): N/A
    $50k yearly 7d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer Support Representative Job 45 miles from Toledo

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $17 - $20 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $17-20 hourly 60d+ ago
  • Customer Relation Specialist

    Kaltec Heating & Cooling & Plumbing

    Customer Support Representative Job 43 miles from Toledo

    Benefits: Bonus based on performance Company parties Dental insurance Health insurance Training & development Job SummaryConduct post-service follow-ups to ensure customer satisfaction, address concerns, and gather feedback. Maintain strong relationships through personalized communication, service reminders, and loyalty incentives. Promote maintenance plans, handle escalations, and provide proactive support to enhance the customer experience and encourage repeat business. Responsibilities Tracking Service History: Maintain an organized record of customer interactions, service history, and follow-up conversations to ensure continuity in communication and personalized service. Personalized Thank You Notes: Send handwritten or digital thank-you notes after major service milestones, such as installations or system replacements, to show appreciation and reinforce customer loyalty. Upselling & Cross-Selling: Based on customer needs, offer upgrades, such as higher-efficiency units or advanced air filtration systems, while emphasizing the benefits and potential long-term savings. Maintenance Plan Promotion: Encourage enrollment in the company's HVAC maintenance plans by explaining the cost savings and peace of mind that come with regular service checks and priority scheduling. Seasonal Check-ins: Reach out to customers ahead of the change in seasons (i.e., before summer or winter) to schedule preventative maintenance or offer system tune-ups to avoid unexpected breakdowns. VIP or Special Customer Engagement: Identify long-term or high-value customers for exclusive offers, VIP service, or personalized outreach to further enhance their customer experience. Customer Satisfaction Monitoring: Monitor customer sentiment through social media, online reviews, and feedback channels to address any potential issues proactively and manage the company's online reputation. Community Engagement: Reach out to customers for participation in community events, educational seminars, or HVAC-related workshops hosted by the company, strengthening brand visibility and relationships. Emergency Service Follow-Up: After an emergency service, follow up to ensure the system is functioning properly, inquire about any lingering concerns, and check if any additional services are needed to ensure the system's optimal performance. Referral Follow-Up: When a customer refers someone, reach out to express gratitude and ensure the new customer receives exceptional service, reinforcing the value of their referral. Regular Satisfaction Checkpoints: Set up quarterly or biannual calls to check in with customers, ensuring ongoing satisfaction and addressing any potential future needs. Promotional Marketing: Regularly email customers marketing materials, promotions, and special offers to keep them informed about seasonal discounts, new services, and exclusive deals, increasing engagement and customer retention. Qualifications High school diploma/GED Previous experience as a Customer Relation Specialist or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively Compensation: $15.00 - $20.00 per hour We take pride in solving any problem you may have in a quick, professional and friendly manner. Our quality plumbing service and our personal customer service touch, sets us apart from other plumbing companies. Because we are family-owned and operated we are able to provide a Higher Standard of Plumbing Service at a competitive price.
    $15-20 hourly 40d ago
  • Fulfillment

    Dacut

    Customer Support Representative Job 21 miles from Toledo

    WHERE PASSION MEETS PROFESSIONAre you passionate about cannabis and skilled in logistics and fulfillment? We're looking for organized, detail-oriented Fulfillment Associates to join our dynamic team! If you thrive in a fast-paced environment, have a keen eye for detail, and enjoy ensuring that customers receive their orders quickly and accurately, this is the perfect opportunity for you! EXPERIENCE Previous experience in fulfillment, inventory management, or the cannabis industry is a plus and will be prioritized. KNOWLEDGE A strong understanding of cannabis products, inventory systems, and order processing is highly beneficial for success in this role. PERSONALITY You're reliable, efficient, and take pride in your work. You enjoy working behind the scenes to ensure that everything runs smoothly and customers receive the best service possible. What you'll do Accurately pick, pack, and ship cannabis products in compliance with all regulatory requirements. Maintain inventory accuracy and assist with stock organization to ensure seamless order fulfillment. Coordinate with the rest of the team to ensure timely deliveries and inventory levels are maintained. Help streamline processes to increase efficiency and improve customer satisfaction. Stay updated on product offerings and inventory to support the overall operation. What we offer Competitive pay, dental, vision, and health insurance Opportunities for growth and development within our company A supportive, team-oriented environment that shares your passion for cannabis Expected hours 30 - 40 per week Job Type: Full-time Starting Pay: $15.00 Find more vacancies at *********************
    $15 hourly 24d ago
  • Call Center Representative

    Camis

    Customer Support Representative Job 45 miles from Toledo

    If you're ready to embark on a fulfilling career journey, we invite you to apply and be a part of our enthusiastic team. Join us in creating memorable experiences for our customers while enjoying a supportive and rewarding workplace. Your success story begins here! What We're Looking For: Experience Matters: While call center experience is helpful, it's not a requirement. If you have at least 1 year of experience providing customer service to the public, we encourage you to apply and bring your expertise to our team. Empathetic: Show empathy as you help customers navigate their concerns and assist them with their needs. Your understanding and compassion make a significant difference in customer satisfaction. Quick Thinker and Concise Communicator: Think on your feet and communicate clearly and concisely. Your ability to address customer concerns promptly and effectively sets you apart. Tech-Savvy: Embrace your knack for computers and eagerness to learn new software. Your adaptability to technology is essential in providing seamless customer service. Patient and Tactful: Patience is your virtue. You approach every customer interaction with tact and pleasantness, ensuring that our customers feel valued and respected. Friendly and Attentive: If you are friendly, a good listener, and possess exceptional interpersonal skills, you're exactly who we're looking for. Your ability to understand customer needs and assist them effectively is paramount. What We Offer: Free Camping: As a part of our team, you'll enjoy exciting perks, including free camping opportunities. Experience the great outdoors and unwind, knowing you're an essential part of a company that values your contributions. Brand New Call Center Environment: Work in a state-of-the-art call center designed to enhance your productivity and comfort. Our modern facilities create an inspiring atmosphere where you can focus on delivering exceptional service. Monthly Performance Bonuses: Your hard work and dedication will be recognized and rewarded with monthly performance bonuses, motivating you to continually excel in your role. Opportunities for Growth: Be part of a diverse community of employees who are passionate about developing transferable skills. Many of our Reservation Agents have found fulfilling opportunities for career growth within our organization, supporting a lifetime of success. Flexible and Fun Atmosphere: Enjoy a workplace that values your commitment and customer service skills. We believe in creating a flexible and enjoyable environment where you can thrive both personally and professionally. Comprehensive Training: We provide top-notch training and resources to equip you with the skills and knowledge needed to excel in your role. Whether you have prior experience or are new to the field, we ensure you are well-prepared to assist our customers effectively. Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and friendly work environment? Look no further! We are seeking dedicated individuals to join our team as Reservation Agents. At our company, we prioritize not only assisting our customers but also fostering a supportive and enjoyable workplace. Join Our Vibrant Team as a Reservation Agent! The Details: Orientation Date: Thursday, March 20, 2025, 10:00am - 3:00pm ET Training Begins: Monday, March 24, 2025 Successful candidates will complete a 2-week paid training class Week 1 and 2: Monday - Friday, 9:00am - 5:00pm ET Contract end date: November 2, 2025 Our hours of operation are 7 AM - 12 AM, 7 days a week After training is complete you can expect to be scheduled 15-20 hours/week, part-time hours also available Training & work shifts completed on-site in our call center Office Location: Ann Arbor, MI The rate of pay is starting at: $16.25/hour Camis is committed to fostering a culture that celebrates diversity and inclusion with an intentional focus on recruiting and retaining employees from diverse backgrounds, creating awareness of diversity issues and benefits, fostering a supportive environment where inclusivity is expected and prioritized, and holding ourselves accountable for promoting this perspective throughout the organization. The Camis team strives to collectively promote a culture that empowers our employees and fosters values of respect, inclusion, and belonging across the company.
    $16.3 hourly 42d ago
  • Park Services Associate

    Cedar Point 3.9company rating

    Customer Support Representative Job 30 miles from Toledo

    $14.25/hr. Positions also available for 14/15 year olds, pay may vary based on job duties and responsibilities. At Cedar Point, work is FUN! Working in Park Services, you'll play a key role in keeping our park clean and events exciting for our guests. You'll also… Maintain the cleanliness of tables, pavilions, and food patios as well as around dumpsters and behind-the-scenes locations. Empty and dispose of trash and recyclable material while maintaining clean trash containers in assigned areas. Clean restrooms including toilets, sinks, countertops, and mirrors Learn and comply with the safe and appropriate use of all chemicals necessary for the job. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and our other properties! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you'll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point. Availability to include some weekdays, weekends, evenings, and holidays.
    $14.3 hourly 21d ago
  • Senior Seamer Service Representative

    Crown Cork & Seal USA, Inc.

    Customer Support Representative Job In Toledo, OH

    Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
    $41k-62k yearly est. 1d ago
  • Entry Level - Customer Serivce

    Horizon Specialized Marketing

    Customer Support Representative Job 19 miles from Toledo

    Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our team's growth through a rewarding and progressive environment. At Horizon Specialized Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Horizon Specialized Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services. *********************************** Job Description Horizon Specialized Marketing is one of the fastest growing marketing firms in Findlay, Ohio. We are looking for someone ambitious, great with people and someone who wants to have an uncapped earning potential. An entry level marketing representative presents our client products via in-store presentations. Our ideal candidate should be great with people, ambitious to grow and be able to thrive in a fast-paced, team-oriented culture. What does an Entry Level Marketing Rep do? Collaborates each morning in strategy and meetings Has direct communication face to face with customers Lead and build a marketing team Conducts face to face presentations (full paid training provided) Trains and develops others in leadership Has opportunity to manage a territory Contributes to growth planning and market expansion Why work with Indy Marketing? We represent Fortune 100 clients in some of the largest retailers in the world Our culture is energetic and positive, the ideal team environment Travel opportunities Bonuses for top marketing representatives Networking and mentor-ship from top representative and managers Quick advancement with no seniority into leadership roles Clear promotion structure from entry level into management Qualifications What are we looking for? We have a Top Marketing team and are looking for like-minded people. An awesome positive attitude and strong work ethic Desire to lead and mentor a team Ability to communicate effectively Have a great student mentality within training process Seek rapid growth (both personally and professionally) Solution-oriented attitude and desire to exceed daily goals Most of all, a team player We are looking to select candidates and set up interviews immediately Additional Information All your information will be kept confidential according to EEO guidelines. ***********************************
    $53k-120k yearly est. 60d+ ago
  • Technical Services Representative

    Kalitta Air, LLC 4.3company rating

    Customer Support Representative Job 42 miles from Toledo

    JOB DESCRIPTION Job Title: Tech Services Representative Department: Aircraft Tech Services Reports To: Tech Services Supervisor ESSENTIAL DUTIES AND RESPONSIBILITIES: Duties and responsibilities include, but are not limited to: 1. Read and interpret all maintenance instructions, such as AMM's, CMM's, WDM's, IPC's, EO's, SB's, etc., as applicable. 2. Troubleshoot and repair discrepancies as necessary, ensuring that all work is performed in accordance with approved maintenance data. 3. Ensure that all work is performed and documented in accordance with Kalitta Air and FAA requirements. 4. Follow all Kalitta Air and FAA policies and procedures. 5. Follow all Kalitta Air safety rules and procedures. Ensure that any identified safety related deficiencies are brought to the company's attention. 6. Keep a neat and clean work area at all times. 7. Perform other duties as assigned by the Supervisor of Tech Services. QUALIFICATIONS: To perform this job successfully, an individual must have a valid A&P Certification, experience working heavy transport aircraft preferably 747-400 and 777 aircraft, be well versed in the use of aircraft maintenance manuals, parts catalogs, wiring diagram manuals and troubleshooting manuals, have good computer skills and verbal communication skills. Strong troubleshooting skills are a must. Avionics experience is preferred. EDUCATION and/or EXPERIENCE: High school graduate; some college and/or technical school desirable. Must have a good working knowledge of world geography and flight operations. LANGUAGE SKILLS Ability to read, write, speak, and understand the English language. Ability to write correspondence and reports. Ability to give verbal and written directions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The Employee is frequently required to us a computer terminal, telephone and 10-key calculator. The employee is required to stand, walk, and climb/descend stairs WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is in an office environment with heating and cooling. The noise level in the work environment is usually moderate.
    $24k-29k yearly est. 60d+ ago
  • Park Services Associate

    Cedar Point 3.9company rating

    Customer Support Representative Job 45 miles from Toledo

    $14.25/hr. Positions also available for 14/15 year olds, pay may vary based on job duties and responsibilities. At Cedar Point, work is FUN! Working in Park Services, you'll play a key role in keeping our park clean and events exciting for our guests. You'll also… Maintain the cleanliness of tables, pavilions, and food patios as well as around dumpsters and behind-the-scenes locations. Empty and dispose of trash and recyclable material while maintaining clean trash containers in assigned areas. Clean restrooms including toilets, sinks, countertops, and mirrors Learn and comply with the safe and appropriate use of all chemicals necessary for the job. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and our other properties! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you'll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point. Availability to include some weekdays, weekends, evenings, and holidays.
    $14.3 hourly 21d ago

Learn More About Customer Support Representative Jobs

How much does a Customer Support Representative earn in Toledo, OH?

The average customer support representative in Toledo, OH earns between $31,000 and $49,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average Customer Support Representative Salary In Toledo, OH

$39,000
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