Customer Support Representative Jobs in Sevierville, TN

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  • Technical Customer Service Support

    Foundever

    Customer Support Representative Job 29 miles from Sevierville

    Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 2181 W ANDREW JOHNSON HWY. MORRISTOWN, TN 37814 Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. What We're Looking For: Ability to multitask in and navigate between screens efficiently while assisting customers Comfortable in a fast-paced environment Must be 18+ years of age High school diploma (or GED equivalent) Associate or bachelor's degree preferred Must pass a criminal background Key Skills: Handle inbound customer service calls Drive customer satisfaction through voice, chat and email communication Navigate multiple systems and tools Ongoing training and skill development Why You Should Join Us: Pay: $16/hr with opportunities up to $19+! 100% paid training Benefits including medical, dental, life, and vision insurance 401k retirement plan with company match Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) Employee Assistance Program (EAP) About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
    $16-19 hourly 14h ago
  • Customer Service Representative

    Great West Casualty Company 4.6company rating

    Customer Support Representative Job 25 miles from Sevierville

    This position offers an optional hybrid work schedule out of our Knoxville, TN office OR Willowbrook, IL office with three days working in the office and two days working remotely. Put your motivation, energy, and service-driven mindset into a Customer Service Representative role with our Joe Morten & Son agency. Your professionalism, and ability to adapt and problem solve will serve you well in this position where you will partner with agents and insureds to support complex accounts. In this role, you will provide office and sales support assistance by responding to requests for information, services, quotes, permits, authority, and licensing. You can enjoy the peace of mind that comes from working for a long-time stable company with a great schedule and hours to accommodate your busy life. Your hard work and hustle will also be rewarded through quarterly incentives. Salary Range: $50,000 - $55,000 Qualifications: Motivation and drive. Excellent verbal and written communication skills. Progressive work experience with extensive public contact. Insurance experience preferred. Ability to obtain and maintain a P&C license within the first 90 days of employment. Your Future Starts Here: Benefits That Support Your Lifestyle Compensation includes a salary commensurate with experience Generous paid time off and paid company holiday schedule Comprehensive benefits from day one Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs Community volunteer opportunities Support of healthy lifestyles through a wellness program including gym subsidies Scholarships for dependents of Great West employees Tuition reimbursement for current employees Company paid continuing education and monetary awards for professional development Opportunities for a hybrid work schedule (three days in the office, two days remote) Who we are: For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and nearly 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time. Must be able to pass a drug screen. To learn more about Great West and our office locations, please visit our website **************** Great People Great Careers Great West Casualty Company Great West Casualty Company is an Equal Opportunity Employer
    $50k-55k yearly 30d ago
  • Insurance Account Managers / CSR - Commercial Lines

    Inter-Agency Insurance Service 3.6company rating

    Customer Support Representative Job 25 miles from Sevierville

    Inter-Agency Insurance, has an opening for a commercial lines account manager. Our agency has an immediate opening and is looking for a full time account manager/csr with at least 2 years experience in commercial insurance. Account manager/csr will handle all day to day activities of client service in conjunction with account producer. Partner XE agency management experience is a plus. Salary based on experience, excellent benefits available. * - Commercial Lines Account Manager* *DESCRIPTION*: Account Manager is responsible for assisting Producers in the day-to-day handling of account(s) to maintain client relationships with strong emphasis on service and account retention with industry related clients. *DUTIES* Essential Functions: Manages the renewal process by facilitating communication between the client, Account Managers, Producers and partner carriers; this includes but is not limited to updating applications, maintaining spreadsheets. Facilitates the Marketing process and coordinates communication to all parties. Maintains strong client relationships with ability to problem solve. Informs and educates clients about coverage, exclusions and exposures while documenting electronic files appropriately. Prepares proposals, applications, submits to the insured and/or carrier as needed, obtains client signatures, and follows up to ensure timely responses, all in conjunction with Producers, Account Managers, and Marketing Representatives. Responds to client needs by producing binders, certificates, policies and other related items accurately and on time. Actively engaged in client risk management and claim processes, facilitates communication and meetings between carrier, client and Agency personnel. Prepares summaries of insurance, schedules and proposals. Verifies accuracy of processed endorsements and takes corrective action when necessary. Explains audit procedures to clients and reviews interim reports for credibility and coverage adequacy. Orders policies, and prepares policy books for delivery to clients. Maintain accurate and current electronic files. Seek referrals from current client base to solicit for new business prospects Knowledgeable of underwriting and rating procedures for all types of related property and casualty, life and health products and associated companies. Compliance with applicable laws; strong risk management skills including claims; stays abreast of changes in coverage; file documentation and performance of responsibilities with clients and others in a manner that avoids potential errors and omissions. Other duties requested by the Producer and/or in accordance with Inter-Agency practices which are related to the successful retention and maintenance of client relationships. *QUALIFICATIONS* Skills and Experience: High school equivalency; college degree and related business work experience a plus 2 years of commercial lines account manager insurance work experience Working knowledge of commercial insurance industry and current applicable license preferred Strong client relationships with ability to problem solve and document follow up Required licenses or ability to obtain licenses as required by State Department of Insurance; ability to participate in seminars and other training to maintain required licenses to stay abreast of developments in the insurance industry Computer proficiency with Microsoft Office (Word, Excel and Outlook) Self-starter, ability to work well independently yet function as part of a team Strong communication and interpersonal skills; excellent customer service and organizational skills *Physical and Environmental Demands:* Job located in a professional office environment - routinely uses standard office equipment (computers, phones, photocopiers, manuals, filing cabinets and fax machines, etc.) Standing, sitting, bending, stooping, reaching; occasional lifting/carrying (15 pounds or less) Moderate stress level Prolonged activities: sitting, use of the telephone, speaking, work on a PC/computer Ability to travel periodically to attend conferences, seminars to maintain licenses through continuing education. Note - the information contained in this job description has been prepared to indicate the general nature of work performed by an employee within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Work Remotely * No Job Type: Full-time Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Experience: * Commercial Insurance: 2 years (Preferred) * Insurance: 2 years (Preferred) License/Certification: * Insurance License (Preferred) Work Location: In person
    $27k-36k yearly est. 60d+ ago
  • CUSTOMER SERVICE REPRESENTATIVE

    Family Dollar 4.4company rating

    Customer Support Representative Job 4 miles from Sevierville

    Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Principle Duties and Responsibilities: Provides customer engagement in positive and approachable manner. Assists in maintaining a clean, well-stocked store for customers during their shopping experience. Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. Independently stocks shelves and recovers merchandise in the store. Accurately handles customer funds and processes transactions using the POS system. Remains constantly aware of customer activity to ensure a safe and secure shopping environment. Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation. Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Dollar Tree and Family Dollar are Equal Opportunity employers.RequiredPreferredJob Industries Retail
    $28k-34k yearly est. 57d ago
  • Domino's Customer Service Rep/Pizza Maker - Topside - Store #6319

    Domino's Pizza 4.3company rating

    Customer Support Representative Job 25 miles from Sevierville

    Why Work for Domino's/What We are Offering Our Great Team Members. Newly Updated Payscale! • We are the number 1 pizza company in the world! • Growth and Career Advancement Opportunity - Learn and sharpen your business skills to grow within our organization. Advancement opportunities including Assistant Manager, General Manager, Area Supervisor, Field Trainer, and Franchise Ownership. • Many of our current Franchise owners started as Customer Service Representatives or Drivers! • Full time eligible for insurance Client Service Representative Summary At Domino's, a Customer Service Representative is responsible for handling an array of front-facing duties. You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible! You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment. Throughout all these interactions Customer Service Representatives must maintain a high level of professionalism and present the organization in the best light possible. Client Service Representative Responsibilities and Duties would include (but are not limited to): • Operate all equipment. • Stock ingredients from delivery area to storage, work area, walk-in cooler. • Prepare products to standards • Receive and process telephone orders. • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. • Take inventory and complete associated paperwork. • Clean equipment and facility. • Communication Skills Ability to comprehend and give correct written instructions. Verbal, writing, and telephone skills to take and process orders. • Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). • Must be able to make correct monetary change. • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. • Ability to enter orders using a computer keyboard or touch screen. • Ability to lift at least 40-50lbs PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Alcoa, TN-37701
    $20k-28k yearly est. 26d ago
  • Customer Sales & Service Rep I

    Siteone Landscape Supply 4.2company rating

    Customer Support Representative Job In Sevierville, TN

    SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance. Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
    $38k-46k yearly est. 12d ago
  • Associate Representative - Customer Service

    Wesco Distribution 4.6company rating

    Customer Support Representative Job 25 miles from Sevierville

    As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities: Interacts with customers by phone or in person to provide information and to ensure best service possible. Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail. Obtains and examines all relevant information to assess validity of complaints and to determine possible causes. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken. Refers unresolved customer grievances to designated departments for further investigation. Completes customer invoicing. Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity. Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains. Prepares for, attends, and participates in weekly sales meetings. Remains current on industry trends, market activity and competitor products. Qualifications: High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred 0-2 years of relevant experience 1 year of sales experience preferred Direct Sales (B2B) experience preferred Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Ability to build working relationships with other functional areas to best support mutual objectives Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers Ability to research and resolve customer issues Strong written and verbal communication skills Basic computer skills Ability to effectively prioritize and execute tasks Ability to build and maintain long-term relationships with customers Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer. Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. #LI-MH1
    $19k-32k yearly est. 18d ago
  • Customer Service Optician

    Peaksight Family Eyecare

    Customer Support Representative Job 4 miles from Sevierville

    div class="col col-xs-7 description" id="job-description" strong Customer Service Optician needed/strongbr/ Would you love to solve problems to help people live better lives? Got a flair for style or a gift for making people look or feel their best? Our team needs a compassionate and dedicated professional to help our patients leave our office looking stylish in their perfect new pair of glasses. This is a full-time position offering the stability of a career in healthcare with weekends OFF!br/strong NO Experience Needed:/strongbr/ Prior medical office or eyecare experience is a plus, but it's certainly not required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning; the PeakSight exceptional Standard of Care! br/strong Some of your duties will include:/strongbr/ - Helping people pick out frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription.br/- Determining the best lens types, materials, coatings, and brands for patients' lifestyles. For example, a kid who plays basketball will need something different from someone who works on a computer all day.br/- Educating first-timers on how to use and take care of their glasses and contact lenses, we also ensure all existing patients are given the same exemplary standard of carebr/- Troubleshooting prescription issues and miscellaneous repairs, checking new glasses for fit and making adjustments, even using our state-of-the-art lens edger to shape prescription lenses and then insert them into frames. br/- Accurately documenting measurements for all lens styles and prescriptions, patient charting with attention to detail and supporting our team in a positive and professional mannerbr/- Consistent training for optimal career growth (offered and expected)br/- Billing insurance and keeping patients informed on what their insurance and/or saving plans cover br/- Utilize computerized systems for placing and tracking ordersbr/- Answer and respond to telephone inquiries in a professional and timely mannerbr/- Ensuring the optical space looks clean, neat and welcomingbr/- Doing inventory, ordering, sending and receiving shipmentsbr/ You'll be helping our patients choose the right glasses for them based on their personal style, lifestyle needs, prescription, and more. People walk in not being able to see, and you're the one that sends them out looking great and SEEING great! This is not just a sales job, your role is to be an educator and a style consultant. br/strong If these sound like you, please apply!/strongbr/- You're confident in making recommendations and connecting with people quickly and easily.br/- You are comfortable with technology and open to learning new applications and software, you'll harness the tools around you to make your job as easy or effortless as possible.br/- Strong written and oral communication skills are a MUST, while being able to maintain a caring and professional demeanor. br/- You can get along great with anybody, are full of energy and people feel charged up just being around you.br/- You are attentive, detail-oriented, organized, and your work reflects all of these characteristics.br/- You're known for doing what you say you're going to do -Your reputation for honesty and integrity is legendary.br/- You don't know the meaning of “someone else's problem” or “that's not my job.” You're always willing to jump in and help.br/strong About Us/strongbr/ PeakSight Family Eyecare is an established and thriving, medically-focused, independent, private practice located in Pigeon Forge. We love to come to work every day because we love what we do and we've built an office culture that can't be beat. If you're looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!br/strong We offer (upon eligibility):/strongbr/- In-house vision benefitsbr/- CE Reimbursement, Uniform Allowancebr/- PTO and paid holidaysbr/- Upbeat, professional, and compassionate working environmentbr/ If you want a career where you can literally help improve the lives of the people in your community, this is the job for you.br/ We value your time, so we'll be back in touch with you very quickly.br/ /div
    $38k-77k yearly est. 60d+ ago
  • Client Success Specialist- Vacation Properties

    Inhabit 3.6company rating

    Customer Support Representative Job 25 miles from Sevierville

    Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com. About Streamline VRS We are the industry leader in vacation rental software. In 2020, we had our best year to date, and we are excited to continue that growth in 2021 and so on. Our clients use our cutting-edge technology and modern solutions to manage their entire property management operations: online bookings, maintenance, housekeeping accounting, etc. If you're interested in joining a team working to build a unique, world-class software with a relentless focus on the customer, you've come to the right place. Job Description We are looking for a Client Success Specialist in the Vacation Property Management Software division to drive successful adoption and expansion of the company's Software Solution within her/his accounts. The Client Success Specialist role will collaboratively drive change management and adoption activities with key Business Decision Makers, help reduce risk, drive usage of the Streamline platform and identify expansion opportunities in her/his accounts. The ideal candidate will excel in client communication, problem-solving, and have strong data analysis skills to drive insights and support our clients' success. What You'll Do (Functions & Responsibilities) * The STREAMLINE Client Success Specialist role will enable our customers to realize business value from their investment and make our customers passionate advocates of Streamline. * Create value for customers by ensuring they clearly define business outcomes and then build a "success plan" with the appropriately identified objectives, stakeholders, milestones, risks and metrics needed to achieve them * Be accountable to drive high usage of Streamline and 3rd party integrations within customers by driving the creation and execution of a thorough and action-oriented adoption Plan * Leverage deep functional Streamline platform expertise to increase the customer's usage of existing integrations * Proactively identify new expansion opportunities in each account to drive value both for the customer, our partners and Streamline * Build, maintain and leverage strong relationships with Business Decision Makers and IT Decision Makers within each customer to influence solution adoption, create strong support for new opportunities and to secure their willingness to advocate on Streamline's behalf * Build/maintain rapid channel of communication to customer in case of online service-related issues and events * Orchestrate and gain strong buy-in with multiple external (e.g. customer's Partner) and internal Streamline's sales and services teams and be highly connected to Streamline's SMEs throughout the customer lifecycle * Collaborate with key roles in other product groups to deliver full Streamline value to customer Qualifications What We're Looking For (Minimum qualifications) * MUST have vacation property management experience * Strong proficiency in data tools such as Microsoft Excel, including advanced functions (e.g., pivot tables, VLOOKUP, and data visualization). * Familiarity with data analysis platforms (e.g., Tableau, Power BI, or similar) is a plus. * Exceptional communication and relationship-building skills. * Strong analytical thinking and problem-solving abilities, with a results-driven mindset. * Experience using CRM systems (e.g., Salesforce, Zoho) to track and manage client interactions. * 1-3 years of experience in a client success, account management, or customer-facing role preferred. * Ability to prioritize tasks and manage multiple client accounts effectively. Education Requirements * Bachelor's Degree in Marketing or related field preferred; High School diploma required. Type * Full-time; Salaried; Exempt Location * Knoxville, TN (Hybrid) Benefits Include * Competitive Pay * Health Insurance: Medical, Dental, Vision and Prescription Plans * Health Savings Accounts * Flexible Spending Account * Dependent Flexible Spending Account * Critical Illness * Accident * Retirement Savings Plan (401K) with discretionary company match * Short- and Long-Term Disability * Company Paid $25,000.00 life insurance * Supplemental Life and AD&D Insurance * Employee Assistance Program * Paid Holidays * Paid Vacation * Paid Volunteer Time * Inhabit Employee Discount Programs Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.
    $41k-79k yearly est. 29d ago
  • Reservationist

    Scenic Railroads Acquisition Corp

    Customer Support Representative Job 29 miles from Sevierville

    Division/Department: Reservations / Depot Job Title: Reservationist Reports To: Reservations Supervisor/ Reservations Manager Non-exempt/Hourly Employee Classification: Seasonal Compensation: $15.00 - $17.00 Job Summary: The Reservations & Ticket Agent position serves as the initial, and arguably most impactful, point of contact for our guests- assisting in providing information about ticket options, departure times, train history, and general trip planning to our guests. We seek individuals who are committed to the highest level of customer service, efficient at handling multiple tasks concurrently, and that excel in a fast-paced, fun environment. The hourly expectation for this position is 20-40 hours per week depending on the time of year. Essential Duties and Responsibilities: Assist customers with selecting reservations by providing them with thorough explanations of departure times, trip options, and special offers. Making reservations over the phone, returning voicemails and responding to emails. Effectively communicate any questions, concerns or issues to the supervisor. Answer questions regarding the Great Smoky Mountains Railroad history, route, and scheduled excursions. Work in Depot when needed to assist guests and sell tickets, while providing excellent customer service. Process reservation requests made in person, by phone, or online through reservations software program. Other duties as requested or assigned by department supervisor or GSMR management. Requirements Education, Skill, and Work Experience Requirements: Must be able to work a flexible schedule with some night, weekend, and holiday availability. Experience working in reservations, call-center, hotel, or tourism related field, strongly preferred. Commitment and proven record of exceptional customer service skills to a varied clientele. Knowledge of Microsoft word, excel and 360. Ability to work in a fast-paced environment, both individually and as part of a team. Work Environment: Time spent in the depot and office environment, standing and sitting for 7 to 10-hour shifts. Walking in and around industrial/railroad environment on uneven surfaces, climbing stairs. Occasional bending, twisting, lifting of up to 20 pounds. Salary Description $15-17 per hour
    $15-17 hourly 8d ago
  • Client Specialist

    First Horizon 3.9company rating

    Customer Support Representative Job 25 miles from Sevierville

    Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing. Provide assistance to the Commercial and Private Banking Relationship Managers. Responsibilities Provide Commercial Lending Support to Commercial Relationship Managers Review and Fund Loans Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues Be able to identify clients' operational needs and bank products/services to meet these needs and establish proficiency. Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services Authorize payment and fees of commercial client overdrafts Approve and process commercial client's withdrawals on lines of credit Communicate with clients, attorney's, insurance companies, title companies, and various other professionals Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents Requirements High school diploma or GED and 2-4 years of experience or equivalent combination of education and experience Proficiency with MS Office Suite About Us First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $29k-33k yearly est. 18d ago
  • Technical Customer Service Support

    Foundever

    Customer Support Representative Job 37 miles from Sevierville

    Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 2181 W ANDREW JOHNSON HWY. MORRISTOWN, TN 37814 Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. What We're Looking For: Ability to multitask in and navigate between screens efficiently while assisting customers Comfortable in a fast-paced environment Must be 18+ years of age High school diploma (or GED equivalent) Associate or bachelor's degree preferred Must pass a criminal background Key Skills: Handle inbound customer service calls Drive customer satisfaction through voice, chat and email communication Navigate multiple systems and tools Ongoing training and skill development Why You Should Join Us: Pay: $16/hr with opportunities up to $19+! 100% paid training Benefits including medical, dental, life, and vision insurance 401k retirement plan with company match Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) Employee Assistance Program (EAP) About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
    $16-19 hourly 14h ago
  • Domino's Customer Service Rep/Pizza Maker - Topside - Store #6319

    Domino's Pizza 4.3company rating

    Customer Support Representative Job 22 miles from Sevierville

    Why Work for Domino's/What We are Offering Our Great Team Members. Newly Updated Payscale! • We are the number 1 pizza company in the world! • Growth and Career Advancement Opportunity - Learn and sharpen your business skills to grow within our organization. Advancement opportunities including Assistant Manager, General Manager, Area Supervisor, Field Trainer, and Franchise Ownership. • Many of our current Franchise owners started as Customer Service Representatives or Drivers! • Full time eligible for insurance Client Service Representative Summary At Domino's, a Customer Service Representative is responsible for handling an array of front-facing duties. You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible! You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment. Throughout all these interactions Customer Service Representatives must maintain a high level of professionalism and present the organization in the best light possible. Client Service Representative Responsibilities and Duties would include (but are not limited to): • Operate all equipment. • Stock ingredients from delivery area to storage, work area, walk-in cooler. • Prepare products to standards • Receive and process telephone orders. • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. • Take inventory and complete associated paperwork. • Clean equipment and facility. • Communication Skills Ability to comprehend and give correct written instructions. Verbal, writing, and telephone skills to take and process orders. • Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). • Must be able to make correct monetary change. • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. • Ability to enter orders using a computer keyboard or touch screen. • Ability to lift at least 40-50lbs PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Rockford, TN-37853
    $20k-28k yearly est. 17d ago
  • Customer Sales & Service Rep I

    Siteone Landscape Supply 4.2company rating

    Customer Support Representative Job 25 miles from Sevierville

    SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance. Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
    $38k-46k yearly est. 12d ago
  • Associate Representative - Customer Service

    Wesco 4.6company rating

    Customer Support Representative Job 25 miles from Sevierville

    As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities: * Interacts with customers by phone or in person to provide information and to ensure best service possible. * Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail. * Obtains and examines all relevant information to assess validity of complaints and to determine possible causes. * Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. * Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken. * Refers unresolved customer grievances to designated departments for further investigation. * Completes customer invoicing. * Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity. * Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains. * Prepares for, attends, and participates in weekly sales meetings. * Remains current on industry trends, market activity and competitor products. Qualifications: * High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred * 0-2 years of relevant experience * 1 year of sales experience preferred * Direct Sales (B2B) experience preferred * Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred * Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction * Ability to build working relationships with other functional areas to best support mutual objectives * Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers * Ability to research and resolve customer issues * Strong written and verbal communication skills * Basic computer skills * Ability to effectively prioritize and execute tasks * Ability to build and maintain long-term relationships with customers Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer. Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. #LI-MH1
    $19k-32k yearly est. 60d+ ago
  • Client Success Specialist- Vacation Properties

    Inhabit Iq 3.8company rating

    Customer Support Representative Job 25 miles from Sevierville

    Job Details US TN IIQ 001 Knoxville TN Office - Knoxville, TNDescription About Inhabit Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com. About Streamline VRS We are the industry leader in vacation rental software. In 2020, we had our best year to date, and we are excited to continue that growth in 2021 and so on. Our clients use our cutting-edge technology and modern solutions to manage their entire property management operations: online bookings, maintenance, housekeeping accounting, etc. If you're interested in joining a team working to build a unique, world-class software with a relentless focus on the customer, you've come to the right place. Job Description We are looking for a Client Success Specialist in the Vacation Property Management Software division to drive successful adoption and expansion of the company's Software Solution within her/his accounts. The Client Success Specialist role will collaboratively drive change management and adoption activities with key Business Decision Makers, help reduce risk, drive usage of the Streamline platform and identify expansion opportunities in her/his accounts. The ideal candidate will excel in client communication, problem-solving, and have strong data analysis skills to drive insights and support our clients' success. What You'll Do (Functions & Responsibilities) The STREAMLINE Client Success Specialist role will enable our customers to realize business value from their investment and make our customers passionate advocates of Streamline. Create value for customers by ensuring they clearly define business outcomes and then build a “success plan” with the appropriately identified objectives, stakeholders, milestones, risks and metrics needed to achieve them Be accountable to drive high usage of Streamline and 3rd party integrations within customers by driving the creation and execution of a thorough and action-oriented adoption Plan Leverage deep functional Streamline platform expertise to increase the customer's usage of existing integrations Proactively identify new expansion opportunities in each account to drive value both for the customer, our partners and Streamline Build, maintain and leverage strong relationships with Business Decision Makers and IT Decision Makers within each customer to influence solution adoption, create strong support for new opportunities and to secure their willingness to advocate on Streamline's behalf Build/maintain rapid channel of communication to customer in case of online service-related issues and events Orchestrate and gain strong buy-in with multiple external (e.g. customer's Partner) and internal Streamline's sales and services teams and be highly connected to Streamline's SMEs throughout the customer lifecycle Collaborate with key roles in other product groups to deliver full Streamline value to customer Qualifications What We're Looking For (Minimum qualifications) MUST have vacation property management experience Strong proficiency in data tools such as Microsoft Excel, including advanced functions (e.g., pivot tables, VLOOKUP, and data visualization). Familiarity with data analysis platforms (e.g., Tableau, Power BI, or similar) is a plus. Exceptional communication and relationship-building skills. Strong analytical thinking and problem-solving abilities, with a results-driven mindset. Experience using CRM systems (e.g., Salesforce, Zoho) to track and manage client interactions. 1-3 years of experience in a client success, account management, or customer-facing role preferred. Ability to prioritize tasks and manage multiple client accounts effectively. Education Requirements Bachelor's Degree in Marketing or related field preferred; High School diploma required. Type Full-time; Salaried; Exempt Location Knoxville, TN (Hybrid) Benefits Include Competitive Pay Health Insurance: Medical, Dental, Vision and Prescription Plans Health Savings Accounts Flexible Spending Account Dependent Flexible Spending Account Critical Illness Accident Retirement Savings Plan (401K) with discretionary company match Short- and Long-Term Disability Company Paid $25,000.00 life insurance Supplemental Life and AD&D Insurance Employee Assistance Program Paid Holidays Paid Vacation Paid Volunteer Time Inhabit Employee Discount Programs Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.
    $41k-79k yearly est. 27d ago
  • Client Specialist

    First Horizon Bank 3.9company rating

    Customer Support Representative Job 25 miles from Sevierville

    Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing. Provide assistance to the Commercial and Private Banking Relationship Managers. **Responsibilities** + Provide Commercial Lending Support to Commercial Relationship Managers + Review and Fund Loans + Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues + Be able to identify clients' operational needs and bank products/services to meet these needs and establish proficiency. + Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services + Authorize payment and fees of commercial client overdrafts + Approve and process commercial client's withdrawals on lines of credit + Communicate with clients, attorney's, insurance companies, title companies, and various other professionals + Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC + Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision + Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents **Requirements** + High school diploma or GED and 2-4 years of experience or equivalent combination of education and experience + Proficiency with MS Office Suite **About Us** **First Horizon Corp. (NYSE: FHN)** , with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Corporate Diversity Commitment:** We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $29k-33k yearly est. 20d ago
  • Call Center Service Insurance Rep- Starting at $18/hour

    Foundever

    Customer Support Representative Job In Sevierville, TN

    Customer Service Insurance Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! This position requires you to be onsite. Must live within 50 miles of the Knoxville Site: 11221 Outlet Dr. Knoxville, TN 37922 About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview Have you ever considered creating a career path of becoming a licensed insurance agent? Good news! Foundever will invest in YOU- We cover your training, testing, and insurance licensing costs! As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customers' insurance policies. You'll assist callers with inquiries about coverage, policy endorsements, certificates, binders, billing, or policy modifications. Expect to manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month. While awaiting your state license, new hires will focus solely on billing inquiries. Why You Should Join Us Competitive Pay: $18-$20/hour! Paid Training: Enjoy 100% paid professional training. Full-Tim Hours: 40+ hours/week, with weekends as needed. Retirement Plan: 401(k) with company matching. Health Benefits: Medical, Dental, Vision, and Wellness Benefits. EAP Support: Access our Employment Assistance Program for added support. Paid Time Off: Recharge with generous PTO. Employee Discounts: Great savings on various products and services! Referral Bonuses: Earn money for referring friends! Career Growth: 84% of managers promoted from within. Bonus Opportunities: Unlock extra earnings through bonus programs! What We're Looking For Must be at least 18 years old to apply. Education: High School Diploma or GED equivalent is required. Experience: Preferred 6 months to 1 year of relevant work experience in healthcare or Insurance industry. We want you to hit the ground running! Availability: Must have open availability during our hours of operation - flexibility is key! This position requires you to be onsite. Must live within 50 miles of the Knoxville Site: 11221 Outlet Dr. Knoxville, TN 37922 Key Skills System Navigation: Ability to navigate system tools to search for answers & information Customer Interaction: Engage with customers, clients, insurance carriers, and internal teams to provide coverage information and policy recommendations. Transaction Management: Handle daily client service tasks. A self-motivated and eager learner with a strong sense of accountability, consistently driven to excel in training and on-the-job performance while completing collegiate-level coursework to prepare for the state exam. Performance Review: Participate in weekly assessments of quality standards, key metrics, and personal performance. Critical Thinking: Ability to assess situations and develop empathetic solutions. Service-Oriented: A personal drive to serve others with compassion. Organizational Skills: Strong organizational abilities are crucial for success in this role. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at ***************** and connect with us on Facebook, LinkedIn, and Twitter.
    $18-20 hourly 14h ago
  • Domino's Customer Service Rep/Pizza Maker - Topside - Store #6319

    Domino's Pizza 4.3company rating

    Customer Support Representative Job 29 miles from Sevierville

    Why Work for Domino's/What We are Offering Our Great Team Members. Newly Updated Payscale! • We are the number 1 pizza company in the world! • Growth and Career Advancement Opportunity - Learn and sharpen your business skills to grow within our organization. Advancement opportunities including Assistant Manager, General Manager, Area Supervisor, Field Trainer, and Franchise Ownership. • Many of our current Franchise owners started as Customer Service Representatives or Drivers! • Full time eligible for insurance Client Service Representative Summary At Domino's, a Customer Service Representative is responsible for handling an array of front-facing duties. You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible! You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment. Throughout all these interactions Customer Service Representatives must maintain a high level of professionalism and present the organization in the best light possible. Client Service Representative Responsibilities and Duties would include (but are not limited to): • Operate all equipment. • Stock ingredients from delivery area to storage, work area, walk-in cooler. • Prepare products to standards • Receive and process telephone orders. • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. • Take inventory and complete associated paperwork. • Clean equipment and facility. • Communication Skills Ability to comprehend and give correct written instructions. Verbal, writing, and telephone skills to take and process orders. • Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). • Must be able to make correct monetary change. • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. • Ability to enter orders using a computer keyboard or touch screen. • Ability to lift at least 40-50lbs PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Louisville, TN-37777
    $20k-28k yearly est. 6d ago
  • Client Specialist

    First Horizon 3.9company rating

    Customer Support Representative Job 25 miles from Sevierville

    Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing. Provide assistance to the Commercial and Private Banking Relationship Managers. Responsibilities Provide Commercial Lending Support to Commercial Relationship Managers Review and Fund Loans Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues Be able to identify clients' operational needs and bank products/services to meet these needs and establish proficiency. Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services Authorize payment and fees of commercial client overdrafts Approve and process commercial client's withdrawals on lines of credit Communicate with clients, attorney's, insurance companies, title companies, and various other professionals Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents Data extraction and reporting: Extract, clean, and transform data from various sources, ensuring data accuracy and integrity. Generate regular reports, presenting data findings to leaders in a clear and concise manner. Experience with data visualization tools and systems (e.g., Tableau, Power BI, Excel, Salesforce, NCino, and PowerPoint). Requirements High school diploma or GED and 2-4 years of experience or equivalent combination of education and experience Proficiency with MS Office Suite About Us First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $28k-33k yearly est. 18d ago

Learn More About Customer Support Representative Jobs

How much does a Customer Support Representative earn in Sevierville, TN?

The average customer support representative in Sevierville, TN earns between $26,000 and $43,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average Customer Support Representative Salary In Sevierville, TN

$34,000
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