Client Contact Specialist
Customer Support Representative Job In San Antonio, TX
The Client Contact Specialist plays a crucial role in supporting Financial Advisors as they help clients achieve their financial goals. This position is integral in ensuring a positive client experience by assisting Advisors in gathering the necessary information to create financial plans and meet service product needs. As a key member of our local support team, you will:
Key Responsibilities:
Promote Exceptional Client Experience: Ensure that every client interaction is positive and professional, supporting the Advisor in fostering strong client relationships.
Scheduling & Information Collection: Schedule and confirm client appointments. Work closely with clients to collect required information for financial plans or product needs.
Maintain Client Files: Ensure client and prospect files are accurately maintained in the database, keeping contact information up to date and organized.
Advisor Communication: Regularly communicate with the Advisor regarding daily activities, including appointments, seminars, and calendar updates.
Positive and Professional Demeanor: Consistently project a professional and positive appearance and attitude during all client interactions and internal team communications.
Marketing Events Support: Collaborate with the district and office to maintain a marketing events calendar, assisting in the coordination of events as needed.
What We Offer:
Competitive wages
A pleasant and collaborative work environment
Opportunities for professional development and career advancement
Control over your career trajectory
Portable career opportunities across the United States and overseas
Desired Qualifications:
Strong organizational, written, and verbal communication skills
Proficiency in basic computer skills and Microsoft Office, particularly Outlook, Word, and Excel
Ability to manage multiple tasks and thrive in a fast-paced environment
Self-motivated and proactive
High school diploma or equivalent
Satisfactory completion of background check, fingerprinting, and any required employment documentation or screening tools per the hiring district
Service Advisor
Customer Support Representative Job In San Antonio, TX
Do you have superior customer service skills and a great work ethic that you want to contribute to an established and continually growing office? Our fast-paced Financial Firm, Seasons Wealth in San Antonio TX is looking for a strong, detail-oriented Service Advisor to assist with various industry-specific tasks to help ensure the office runs efficiently. Our formula for success is to put our customers first. If you're looking for the tools, resources, and freedom to build a great future, please contact us today!
Minimum Requirements:
Previous experience in processing confidential, detailed paperwork
Previous client interaction in an office environment
Intermediate to advanced computer skills
CRM experience preferred (Redtail or Salesforce)
This position requires you to possess the following skills:
Strong organizational skills and attention to detail
Ability to demonstrate persistence to achieve quality
Excellent communication; both verbal and written
Self-directed initiative
Process driven
Strong follow-through
Responsibilities:
Putting client needs first is deeply rooted in our culture and at the core of everything we do. In providing excellent client service you will:
Prioritize day-to-day tasks and issues
Operate with a proactive approach to advisors and clients
Complete and process servicing requests
Maintain database programs
Respond to client inquiries as needed
Opening, closing, and transferring of accounts
Generate and provide various reports to Advisor
Process transactions
Follow-up as necessary with vendor companies and clients
Assist Advisor with pre-appointment preparation
Resolve any issues regarding new accounts, transfers, or amendments
Salary:
$60,000-$80,000
Benefits:
Paid Holidays
PTO
Hours:
Monday - Friday: 9:00 am - 4:30 pm
Presented by Advisor Employee Services Thank you for your interest in the Service Advisor role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
Customer Service Representative
Customer Support Representative Job In San Antonio, TX
As a Customer Service Representative, you'll work within defined guidelines, to facilitate service conversations on a product set. In this role, you will make a difference to our members as you collect requirements and respond with relevant solutions through client defined parameters.
What you'll do:
· Provide operational support to members with their product Review accounts and processes transactions that may require action.
· Identify and confirm the member's immediate request(s) and works to resolve issues.
· Maintain a high level of member satisfaction and demonstrate commitment to quality through member interactions.
· Identify and handle existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
· Follow written risk and compliance policies and procedures for business activities.
What you have:
· High School Diploma OR GED
· Ability to communicate clearly and professionally with members by phone to process banking requests and provide information based on set procedures
· Strong interpersonal and communication skills
· Ability to prioritize and multi-task while navigating through multiple business applications
· Successful completion of a job-related assessment is required
Salary Range: $35,000 - $42,000 per year
#LI-SS3
Call Center Customer Service Representative
Customer Support Representative Job In San Antonio, TX
ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services.
Customer Service Representative
Location: San Antonio, TX
Contract
Description
The Sr. Customer Service Representative (CSR) will assist customers verbally when accepting phone calls and through written responses via online banking messages. These inquiries and requests range from simple to complex in nature and encompass a wide variety of subject matter areas.
Other responsibilities include, but are not limited to, completing wire transfers, assisting with account inquiries, performing general account maintenance, assisting with online and mobile banking questions or problems, conducting account closures, processing data entries, educating customers on self-service options, and other off phone duties as assigned.
Required Skills:
• Strong critical-thinking and problem solving skills
• Ability to multi-task
• Adaptable to change through regular feedback
• Self-motivated, people oriented team player
• Capacity to tactfully handle customer concerns
• Excellent verbal, written, and active listening skills
• Careful attention to detail and time management
• Proficiency in basic computer skills and ability to navigate multiple software systems
• Minimum of one year Customer Service experience
Desired Skills:
• 1-3 years' experience working in a Contact Center environment
• Banking Experience
• Proficient in Microsoft Word, Excel and Outlook
System One, and its divisions and subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Client Liaison Specialist
Customer Support Representative Job In San Antonio, TX
The ideal candidate will ensure smooth running of the office and effective case management. This individual will be the point of contact between the law firm and clients. The individual will assist case managers and attorneys in communicating with clients. This individual will communicate clients in order to serve them adequately.
Responsibilities
This is a full time in office position (Monday through Friday 9 am - 6 pm).
Handle communication with clients.
Request documentation from clients as needed.
Communicate with case managers to make sure client files are updated.
Keep records of client interactions
Follow communication procedures, guidelines and policies
Help answer phones when not talking to clients.
Qualifications
Bilingual in English and Spanish (Fluent in reading, writing, and speaking)
Experience supporting a team preferred, but not required
Prior experience preferred but not required
Customer service experience preferred but not required
Strong organization skills and attention to deal
Must be able to handle pressure of multiple projects and manage time sensitive deadlines
Must be self-starter and take initiative to ensure deadlines are met
Must be be flexible, organized, able to work under pressure and meet deadlines with a calm, pleasant demeanor
Familiarity with MacOs and Windows Office
Physical Requirements
Working on a computer
Prolonged periods sitting at desk
Spending time on the phone for an extended period of time
· Compensation and Perks: $15 - $18 per hour depending on experience. Compensation determined based on a wide array of factors including skill set, years & depth of experience, and certification.
· -PTO
· -Health Insurance 80/20
· -Full Dental and Vision
Customer Sales & Service Rep I
Customer Support Representative Job In San Antonio, TX
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview
Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you'll do:
Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Perks:
Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Technical Service Respresentative
Customer Support Representative Job In San Antonio, TX
Hiring for the following location(s): 1010 Arion Parkway Suite 101, San Antonio, Texas 782169200 Waterford Center, Suite 500, Austin, Texas 78758 Here is what you will be doing as part of the team: Technical Service Representative Department Mission Statement: The mission of the Gemaire technical support and training group is to provide expertise, knowledge and solutions to our contractor base through personal contact by dedicated Technical Support Representatives.
Job Summary: Employees in this role provide technical support, technical training and sales support to Gemaire customers in alignment with company objectives. This routinely includes providing customers with information on the proper application, installation, operation, service procedures and handling special warranty situations for the HVAC equipment lines distributed by Gemaire. They communicate clearly with a positive attitude to encourage best practices and highest customer satisfaction.
About Us
Looking for a cool job? Join the HVAC industry leader!
Gemaire Distributors is a fully owned subsidiary of Watsco, Inc. (NYSE: WSO), the largest network of HVAC distribution businesses in the U.S. As one of Watsco's subsidiaries, Gemaire distributes top-quality HVAC/R equipment and supplies from more than 110 locations in 12 states including Florida, Georgia, North Carolina, South Carolina, Mississippi, Texas, Virginia, Alabama, Louisiana, California, Nevada and Arizona. Our customer-focused associates, vast inventory and technology initiatives allow us to provide our customers with best in class service.
As a member of the Gemaire team you will enjoy:
Exciting opportunities with a company that is growing
Great work hours! Standard business hours are Monday-Friday with occasional Saturdays
Competitive pay
Paid time off
Tuition assistance
Medical, dental, and vision insurance
Life insurance coverage
401(k) Plan
Employee Stock Purchase Plan
Short Term/Long Term Disability
Health Savings Account with employer contribution
Employee Referral Program
Employee Purchase Program
Don't Leave Your Future Up in the AirApply for a COOL Job Today!
Job Requirements
Essential Duties and Responsibilities:
Provide remote technical support regarding product installation and service issues via telephone, fax, email and other electronic communication methods.
Provide on-site technical support regarding product installation and service issues through personal direct interaction.
Encourage development of Gemaire customers by explaining the correct product installation methods, product service and diagnostic methods, and overall best practices.
Assist in scheduling, promoting and finalizing of technical training classes.
Teach technical training classes produced by Gemaire and the various equipment manufacturers as directed by the class syllabus and manufacturer guidelines.
Provide support to the Gemaire sales group objectives by working with local and regional sales representatives. This can include activities such as joint calls to key customers and speaking or presenting on various topics at trade shows or open house events.
Act as a first point of contact or liaison between Gemaire customers and HVAC equipment factory representatives. Especially when dealing with special warranty issues, manufacturer program support or end user (consumer) support cases.
Assist in equipment manufacturer product quality escape resolution and program administration for the HVAC equipment lines distributed by Gemaire.
Conduct investigations related to insurance or warranty claims with direct supervision from the Technical Support and Training Manager and the appropriate equipment manufacturer representatives. May be required to assist in providing litigation support (expert witness).
Submit regular activity and expense reports. Maintain accurate records and prepare detailed reports on manufacturer equipment issues, field service visits and training class attendance.
Perform other duties as required to meet the overall goals and objectives of Gemaire.
Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required.
HVAC technical service skills typical of minimum 5 years direct industry experience
Excellent verbal and written communication skills
Computer literate, proficient with Microsoft office suite.
Prior instructor/training experience
Some overnight travel required
Valid motor vehicle driver license and reliable transportation (must have clean driving record for at least the last 3 years, including no suspensions, restricted licenses, or DUI's and no more than 1 moving violation within any 1 year period).
Status
Full-Time
TRICARE Claims Customer Support Representative (53233)
Customer Support Representative Job In San Antonio, TX
Join our Talent Network and be the first to know about our next hiring class!
The Claims Customer Support Representative, based in San Antonio, Texas is the first point of contact for the client, providing a full range of operational support to those seeking access to the TRICARE Overseas Program (TOP). Responding to inbound calls or contact from our beneficiaries based around the world, either current or former members of the US military and their families, who want to access medical services.
Schedule: Training will be for the first 6 weeks M-F (8A-5P). After 6 weeks of training, this team then will break out into their official schedule of 4x10 hour days a week. You may be schedduled any day of the week Sun-Sat (they may not be consecutive days). All employees are required to work 1 weekend/month + 3 holidays per year (days worked and days off may not be consecutive)
This team works 3 shifts: morning, mid day and overnight shifts
This position is fully office based.
Key Responsibilities
• To assist beneficiaries and providers with claims enquiries and help resolve problem cases, either “one and one” or by referral to dedicated In Country and/or regional claim resources.
• Resolve claims issues on behalf of providers and beneficiaries, working with Intl.SOS teams and WPS to ensure timely and accurate resolution.
• Answer all incoming calls promptly using the prescribed protocols and ensuring complete resolution.
• Make outbound calls to follow up with beneficiaries and providers on claims queries, when appropriate.
• To work with Intl.SOS teams and designated government points of contacts to ensure TRICARE claims processes and benefits rules are understood and communicated accurately to beneficiaries
• Actively promote electronic claims submission and payment solutions and other self-servicing products.
• Demonstrating a professional, positive, caring, and empathetic approach when assisting callers.
• Maintains confidentiality of all beneficiary information.
• Maintain specific quality and quantity standards.
• Adhere to company policies and procedures at all times.
• Assist with the training of new staff by mentoring them during their training program upon request.
• Comply within established service recovery protocol.
• Attends and participates in International SOS staff meetings and educational offerings.
• Carrying out any other reasonable duties as requested by the manager.
Required Qualifications
Required Work Experience (Brief description of the job-related experience needed to perform the job)
• Worked in a call center environment. - Call handling, transfers, inbound and outbound
• Understand call and email etiquette.
• Worked in a health insurance, medical or any related business.
• Exposed to administrative work like claims processing, billing etc.
• Experience with SAP or Salesforce is a plus'
• Military background or military affiliation highly preferred
• Experience with Tricare program or was a Tricare member, or a family member who had Tricare highly preferred
Required Qualifications (Brief description of the educational background needed to perform the job)
• This position does require someone who can obtain and maintain the appropriate level of tiered investigation access to a position of Trust after being offered a position and maintaining after starting with International SOS
(International SOS will facilitate)
• Proficient at typing
• Proficient at basic computer applications (Microsoft Suite, Web browsing)
• Preferably educated to high school level or equivalent
Required Languages (Brief description of the language skills needed to perform the job)
• English language skills (oral and written)
• Ability to speak, read and write in Spanish preferred.
• Bilingual in any other language is preferred
This outlines the types of responsibilities the incumbent is required to perform.The incumbent may be required to perform job related tasks other than those specifically presented in this . This job description is subject to regular review.
International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender,
sexual
orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Customer Support Representative (CSR)
Customer Support Representative Job In San Antonio, TX
We are excited to offer an incredible opportunity for enthusiastic, motivated individuals to join our team as Customer Support Representatives. We are committed to providing top-tier services and building strong, long-lasting relationships with our clients. As a Customer Support Representative, you'll play a key role in supporting our mission to drive business growth, foster client success, and contribute to the development of our company's future.
Customer Support Representative Day to Day:
Learn the essentials of Customer Support through hands-on training and real-world experience
Assist in managing customers accounts and help ensure customer satisfaction
Collaborate with senior account managers and sales managers to develop strategies that meet client goals
Communicate with customers to understand their needs, address concerns, and offer tailored solutions
Help build strong, lasting relationships with customers to foster trust and loyalty
Participate in training sessions to enhance your skills in customer service, problem-solving, and account management
Gain the opportunity to grow and advance as you gain experience and prove your abilities
What We're Looking For In Our Customer Support Representatives:
A strong desire to learn and grow in the field of Customer Support and Sales
Excellent communication skills and the ability to connect with customers effectively
A friendly and approachable personality with a customer-first attitude
Basic computer skills and the ability to navigate technology
A strong work ethic with the ability to work independently and collaborate with a team
A positive attitude and a drive to meet and exceed goals
While previous experience in customer service or sales is a plus, it's not required! We're looking for individuals who are excited to start their career, develop their skills, and grow with the support of a leading company.
Why Choose Us?
Comprehensive Training & Support: You'll receive hands-on training to help you succeed. Our team will support you every step of the way as you learn and grow in the role
Career Growth Opportunities: As a Customer Support Representative, you'll have the chance to advance to higher positions within the company as you build your skills and experience
Competitive Pay & Incentives: We offer a competitive commissions, plus performance bonuses to reward your hard work and achievements
A Positive & Collaborative Work Environment: Work alongside a team of supportive, motivated professionals who are dedicated to your success
Ready to jumpstart your career in account management? Apply today! We look forward to hearing from you.
#LI-Onsite
Customer Support Agent
Customer Support Representative Job In San Antonio, TX
divpspan class="emphasis-3"bAbout TaskUs:/b/span span TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
/span/pp/ppspan The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.
span /span Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
/span/pp/ppspan It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
/span/pp/ppbspan class="emphasis-3"bWhat We Offer:/b/spanb /b/bspan At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.
Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
We take pride in our inclusive environment and positive impact on the community.
Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.
Join our team today and experience firsthand our dedication to supporting People First.
/span/pp/pp/pp/pp Are you a driven problem solver with a passion for delivering exceptional customer experiences? We're seeking a dedicated and resourceful individual to join our team, providing outstanding support to our VIP customers.
If you're a natural leader, thrive in fast-paced environments, and have a keen eye for detail, this is the role for you!/pp/ppb What You'll Do:/b/pulli Deliver outstanding support to VIP customers via phone and email, ensuring every interaction is efficient and professional.
/lili Utilize your problem-solving skills and creativity to resolve complex issues and provide tailored solutions.
/lili Manage a variety of tasks including billing, disputes, and annual vehicle inspections with precision and care.
/lili Offer time-sensitive executive support for critical cases like roadside assistance and vehicle swaps, ensuring swift resolutions.
/lili Maintain the highest levels of customer satisfaction by making sound decisions, consistently exceeding expectations.
/lili Contribute to company initiatives by supporting key goals and fostering a positive, collaborative work environment.
/lili Document all customer interactions accurately in line with company procedures and guidelines, ensuring clarity and consistency.
/lili Drive results by meeting and exceeding key performance indicators (KPIs) with a focus on continuous improvement.
/li/ulp/ppb What We're Looking For:/b/pulliA self-motivated problem-solver with excellent attention to detail and organizational skills.
/lili Experience in customer support, including phone, email, billing, and technical assistance, is a plus.
/lili Strong critical thinking skills, with a focus on issue resolution and ensuring customer satisfaction.
/liliA multitasker with the ability to thrive under pressure and adapt to ever-changing processes.
/lili Excellent verbal and written communication skills to handle diverse customer needs.
/lili Proficient in Windows OS, Apple OS X, Microsoft Office, and Google applications.
/liliA typing speed of at least 30 WPM for voice tasks and 35 WPM for non-voice queues.
/lili Flexibility to work on cyclical schedules, adapting to the needs of the business.
/liliA true team player who can also work independently to meet and exceed goals.
/li/ulp/pp If you're ready to make an impact and contribute to an innovative, fast-growing company, we'd love to hear from you! Join us in delivering exceptional service to our VIP customers and help us continue to build a culture of excellence.
/pp/ppspan class="emphasis-3"bHow We Partner To Protect You: /b/spanspan TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application.
Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
/span/pp/ppspan class="emphasis-3"bDEI: /b/spanspan In TaskUs we believe that innovation and higher performance are brought by people from all walks of life.
We welcome applicants of different backgrounds, demographics, and circumstances.
Inclusive and equitable practices are our responsibility as a business.
TaskUs is committed to providing equal access to /spaniopportunities.
If you need reasonable accommodations in any part of the hiring process, please let us know.
/i/pp/ppspan class="emphasis-3"bEEO: /b/spanspan TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer.
We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.
TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
/span/pp/ppspan We invite you to explore all TaskUs career opportunities and apply through the provided URL /spana href="************
taskus.
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taskus.
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/span/pp/p/div
Associate Customer Service Representative Spanish Everyday Banking
Customer Support Representative Job In San Antonio, TX
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Escalate questions and issues to more senior employees
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual speaking and reading proficiency in Spanish/English
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Must complete and pass required language assessment
Training Schedule:
You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
Training class starts on 5/12 for 7 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open 24 hours a day. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
Compensation:
Starting rate $20.00 per hour
Posting Location(s):
4101 Wiseman Blvd Bldg. 201 San Antonio, TX 78251
@RWF22
Posting End Date:
26 Mar 2025
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Customer Service Rep
Customer Support Representative Job In Selma, TX
Job Description California Closets is the world's leading brand in the category of customized storage solutions. LAVISH kitchen + bath is Texas' leading luxury kitchen and bath cabinetry brand. We are currently looking to hire for our open Client Experience Coordinator position.
The Client Experience Coordinator for California Closets and LAVISH kitchen + bath
As the Client Experience Coordinator, you will be the central organizer for all sold projects coming through the business and the main pivot point from sales and marketing into operations. You will own the coordination of these projects and the communication between our internal teams and our external residential and business clients.
This is an incredibly important role, that will require an incredibly strong attention to detail and great communication / customer service skills.
The Responsibilities:
Manage the internal and external communication for client projects that are currently in process or in a punch-list status.
Sheppard project punch-list packets for processing through the internal team to get resolution and project completion.
Work in tandem with scheduling to get projects on the calendar for completion
Communicate with the accounting team on project payment availability and status.
Coordinate with purchasing and receiving on needed project items and timelines to complete open projects.
Brainstorm with the team to come up with ideas to resolve problems to better serve the client and/or improve productivity.
Other duties as required.
The Knowledge and Skills Required:
Listen and communicate attentively to client needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the client.
Proficient in technology including Outlook, Word, Excel and be able to learn new technology software.
Must be able to manage client relationships ensuring that clients receive exceptional service and support with a positive attitude.
Strong interpersonal and communication skills, both oral and written, including advanced influencing skills, time management, and presentation skills.
Self-disciplined, personable, punctual, driven and very organized with superb follow-up and follow-through skills.
Ability to multi-task in fast-paced environment, work both independently and on teams, and meet deadlines.
Understanding and alignment with company and departmental goals
Strong problem-solving skills and creative thinking
Sense of humor is a must.
Working Conditions:
This is a full-time position.
Works in our main Selma office/production facility
Compensation: $17.00 - $19.00 per hour
Travel Customer Support - WFH
Customer Support Representative Job In San Antonio, TX
About Us:
Voyage Canvas stands at the cutting edge of crafting personalized travel and event experiences. Renowned for our detailed focus and dedication to creating unforgettable moments, joining our team means being part of an innovative company that values excellence and creativity.
Location: Remote
Type: Full-Time/Part-Time
Department: Customer Service
Overview:
As a Travel Customer Support - WFH at Voyage Canvas, you'll be the heart of our client interactions, ensuring every touchpoint with our clients is handled with care, professionalism, and a personal touch. This role is perfect for someone who is genuinely passionate about delivering exceptional customer service and has the ability to solve problems creatively.
Responsibilities:
Provide first-class customer service, responding to inquiries, and resolving issues with a positive, client-first approach.
Handle bookings, modifications, and requests with precision and empathy, ensuring client satisfaction.
Work closely with other departments to provide seamless service and resolve any client issues.
Monitor customer feedback and collaborate with the team to improve service levels.
Maintain detailed records of customer interactions, transactions, and feedback.
Contribute to customer service strategy and process improvements.
Qualifications:
A degree or relevant experience in customer service, hospitality, tourism, or a related field.
Proven track record in a customer service role, preferably within the travel or hospitality industry.
Strong communication skills, both written and verbal, with the ability to tailor messages to different audiences.
A problem-solver with a positive attitude and the ability to remain calm under pressure.
Proficiency in customer service software, databases, and tools.
Flexibility to adapt to the dynamic needs of clients and the business.
Why Voyage Canvas?
Being part of the Voyage Canvas team means you're contributing to a culture of innovation, quality, and unforgettable experiences. We offer a supportive work environment, opportunities for professional development, and the chance to make a real impact on our clients' lives.
Associate Customer Service Representative Spanish Everyday Banking
Customer Support Representative Job In San Antonio, TX
**About this role:** Wells Fargo is seeking an Associate Customer Service Representative in **Everyday Banking.** CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
Find out why we're the #1 financial services company to grow YOUR career. Apply today.
**In this role you will:**
+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
+ Escalate questions and issues to more senior employees
**Required Qualifications:**
+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ Bilingual speaking and reading proficiency in Spanish/English
**Desired Qualifications:**
+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
+ Ability to execute in a fast paced, high demand, metric driven call center environment
+ Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
+ Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
+ Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
+ Knowledge, understanding and experience of internet, mobile, and social media technology
**Job Expectations:**
+ Must be able to attend full duration of required training period
+ This position is not eligible for Visa sponsorship
+ Ability to work additional hours as needed
+ Schedule may be eligible for a shift differential under the terms of the shift differential policy
+ Must work on-site at the location posted
+ Must complete and pass required language assessment
**Training Schedule:**
+ You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
+ Training class starts on 5/12 for 7 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
+ We're open 24 hours a day. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
**Compensation:**
+ Starting rate $20.00 per hour
**Posting Location(s):**
+ 4101 Wiseman Blvd Bldg. 201 San Antonio, TX 78251
@RWF22
**Posting End Date:**
26 Mar 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Diversity**
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-439955
Customer Service Representative
Customer Support Representative Job In Selma, TX
The Customer Service Representative will interact with the Company's customers by addressing inquires and resolving complaints. We are looking for someone to be a part of our team for the long term. We work hard but have a great family-like culture. Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Answer service phone, take calls, evaluate urgency, and schedule accordingly.
* Understand the needs and personalities of all Beyer customers and vendors.
* Process all invoices in a timely manner.
* Assist in processing credit card payments for service work orders.
* Handle customers in a professional manner including complaints and problem resolution.
* Be able to work on-call on a rotation with team mates.
* Must know Service Titan
Competencies
* Ability to multitask.
* Ability to handle difficult customers professionally.
* Ability to represent Beyer Plumbing in a professional manner with customers, vendors, staff and the public.
* Detail oriented and highly organized.
* Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
* Works well with others and communicates with customers and employees clearly.
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Job Type: Full-time
Shift:
* Day shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
Experience:
* Service Titan: 1 year (Required)
Ability to Relocate:
* Selma, TX: Relocate before starting work (Required)
Work Location: In person
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reservation Agent- CRO
Customer Support Representative Job In San Antonio, TX
Job Details Entry CRO - San Antonio, TX Full Time High School $15.00 Hourly None Any Hospitality - HotelDescription
Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT!
Are you a Customer Service Super Star…? WE NEED BIG STARS LIKE YOU!!!
Come be a part of our AWARD-WINNING TEAM and APPLY TODAY!
Valencia Hotel Group - Central Reservations Office (CRO) is in the downtown San Antonio area and is a pillar of the community. Our hotel is unique to the city, and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotels that are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.
Job summary
Our Hotel Reservations Agents communicate with guests and travel agents concerning reservations via phone, direct in-bound and outbound calls, email, and chat. Valencia Hotel Group is a growing hotel company and currently has 7 hotels across Texas and California.
Shift requirements
Currently searching for flexible evening shifts ranging from:
1:00pm - 9:30pm, 2:00pm - 10:30pm, and 3:00pm - 11:00pm with rotating weekends and holidays.
Responsibilities
Contribute positively to the team within the department
Prepare for all guest requests
Participate in on-going training
Operate tools and equipment within the office
Convey information and ideas clearly
Answer CRO phones on a consistent basis
Assist team members with daily/weekly/monthly assigned duties
Communicate situations in the workplace effectively including anticipating, preventing, identifying, and solving problems as necessary
Maintain composure and objectivity under pressure
Listen, understand, and clarify the concerns and issues raised by guests effectively
Work with and understand financial information, data, and basic arithmetic functions
Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel/CRO operations.
Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the CRO needs
Complete other duties as assigned by Supervisor
Qualifications/ Benefits
Qualifications
Hotel Operations or Customer Service experience preferred
Communicates effectively with others
Works productively with a team
Effective multitasking skills
Composure and patience under pressure
Skilled in working with multiple computer programs
BENEFITS
Medical, Dental, Life insurance, Pet insurance
Paid Time Off
Paid Community Service Days
Click here to learn more
Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer:
Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion, or any other condition of employment and actively seeks a diverse and representative work force.
Customer Service Representative (37569)
Customer Support Representative Job In San Antonio, TX
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.
At Airtron, an NRG owned company, we're more than just a heating and air conditioning installer and service provider. We're a family of hard-working and dedicated technicians, residential installers, warehouse workers, dispatchers, customer service representatives, project managers, estimators, controllers, executives and more. We invite you to join us and experience the rewards of bringing a smile to our customers' faces every day.
Job Summary:
The Customer Service Representative will support the operational business needs by communicating with and addressing all customer needs and inquiries as well as partnering with field employees and management and completing all applicable administrative duties.
Essential Duties/Responsibilities*:
Answers phones, schedules customers and assists customers with any/all inquiries.
Provides customer services relating to sales, sales promotions, installations and communications.
Takes incoming and makes outbound calls, processes credit cards, offers service plans, schedules appointments, processes refunds.
Manages all data entry including but not limited to utilization of emails, text messages and other communicative tools to help efficiently route manpower and other resources throughout the days.
Makes outbound customer phone calls in limited situations typically when following up on permits and inspections as well as rescheduling services for customers.
Ensures that good customer relations are maintained, and that customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
Follows location initiatives and proactively informs and educates customers.
Makes recommendations and in some cases develops improvement plans in response to customer surveys.
Follows all company policies and procedures, including but not limited to safety.
Other duties as assigned.
* Duties may vary by location.
Minimum Requirements:
High School Diploma or GED.
2-4 years of experience working in an office setting with a minimum of 20% of daily duties assisting customers over the phone.
General computer competency is required, including a minimum of 1-year experience Microsoft Excel, Word, and Outlook.
Must be able to communicate in English effectively, both verbally and in writing.
Valid driver's license required.
Ability to work overtime with little notice
;
weekends hours may occasionally be required.
Preferred Qualifications:
Completed college course work.
Additional Knowledge, Skills and Abilities:
Customer service mindset.
Ability to work independently and as part of a team.
Excellent written and verbal communication skills.
Able to work in a fast-paced environment.
Strong organizational skills, attention to detail and the ability to multi-task.
Willingness to learn and be a part of a team.
Positive attitude and a team player.
Related work experience may be substituted for education
Ability to build positive relationships with customers, both internal and external.
Willingness and ability to work collaboratively with all levels of the organization.
Safety mindset and acceptance of a safety culture.
Working Conditions:
Open office environment.
Fast-paced environment.
Physical Requirements:
Must be able to lift/move up to 20 pounds frequently.
Frequently performs tasks requiring bending at the waist, kneeling or crouching.
Must be able to adhere to long periods of standing, walking or sitting.
Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other office equipment safely.
With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception.
Ability to express or exchange ideas by means of the spoken word to impart oral information to others.
Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad.
Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
Veterinary Customer Service Representative
Customer Support Representative Job In San Antonio, TX
AmeriVet is a leading veterinary group of over 200 practices in 37 states. We value our Company Behaviors and practice our Behaviors daily. Our interest is looking for veterinary partners who want to be part of something bigger, something even better than what they have now. Our partnership model along with our win/win culture and our commitment is to provide complete satisfaction for our team members and clients. Learn more about why AmeriVet: *****************************
Our culture has shaped our company to be a collaborative team, always seeking to develop personally and professionally, and always holding our team members and clients in the highest regard. Our team is built of carefully selected professionals who are passionate and knowledgeable about the roles they play in keeping and protecting our culture. In order to attract and retain this caliber of team members, we offer excellent compensation, great benefits, and a supportive, dynamic culture.
You would be eligible for a strong benefits package including health, dental, vision, life, a 401(k) plan, Paid Time Off plan (PTO), and great company culture. If this sounds like the right opportunity for you, apply today!
We are seeking highly motivated individuals to join our team as a Veterinary Customer Service Representative (CSR) to provide phone support to our growing group of veterinary practices. The position does not work face to face with clients or animals but the ideal candidate for this position will have veterinary experience, outstanding phone etiquette, an outgoing personality, and high computer literacy. The Veterinary CSR will be responsible for making outbound calls to our current clients that are past due for their pet's services. This is a great opportunity if you have ever been in a veterinary receptionist, CSR, or technician position or similar roles focused on animal care and customer service. You will utilize our client communication platform and veterinary software to track past due patients and contact the clients to schedule the necessary appointments.
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Inside Sales / Customer Service Representative
Customer Support Representative Job In San Marcos, TX
Benefits:
Paid time off
As a FASTSIGNS Inside Sales/Customer Service Representative you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways including through email, telephone, in-person, and at the shop. You will work to build long-lasting relationships by turning prospects into customers and then into long-term clients. We are especially looking for candidates with previous customer service, design, or sign experience. We are specifically looking for bilingual (Spanish) candidates.
Our ideal candidate for this position is someone who is a self-starter, mature, outgoing, responsive, eager to learn, and able to build relationships. Great listening skills, documentation, and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders, follow up with customers, and find new sales opportunities. You will be involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Customer Service Representative
Customer Support Representative Job In San Antonio, TX
What you'll do:
Provide operational support to members with their Banking - Auto Loans line of business or product Review accounts and processes transactions that may require action.
Identify and confirm the member's immediate request(s) and works to resolve issues.
Explore member's needs and recommend to fund an outstanding Loan.
Maintain a high level of member satisfaction and demonstrate commitment to quality through member interactions.
Identify and handle existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
Follow written risk and compliance policies and procedures for business activities.
What you have:
High School Diploma OR GED
Banking, Lending experience would be an additional advantage
Ability to communicate clearly and professionally with members by phone to process banking requests and provide information based on set procedures
Strong interpersonal and communication skills
Ability to prioritize and multi-task while navigating through multiple business applications
Successful completion of a job-related assessment is required