Customer Support Representative Jobs in Oregon, WI

Integrity Wealth Advisors is an experienced, caring team of financial professionals. We pride ourselves on creating lifelong relationships with our clients and our whole financial team. We're looking for a Senior Registered Client Associate to play an important role in serving our client's needs. You will need strong people skills, attention to detail and experience in the investment industry. Hours are 8:15am - 4:15pm Monday - Friday.

The Parts Customer Service Assistant performs a variety of administrative duties to assist in the daily operations of the Parts Department. ESSENTIAL DUTIES AND RESPONSIBILITIES Utilize the Company's Automated Call Distribution (ACD) System to assist dealers with order shipping status information, enter dealer orders in the ERPK system, fax copies, and satisfy other miscellaneous dealer and customer requests. Invoice dealer orders and reassign backorders to other distribution centers, when appropriate. Issue credit memos, as approved by manager. Coordinate the return and credit portion of dealer terminations. Process dealers return requests and generate documentation. Generate customs paperwork for international small pack shipments and LTL shipments to Canada. Reconcile paper and electronic carrier invoices. Administer Annual Stocking Program. Monitor direct shipments from France and invoice dealers. Work with Product Support personnel to administer Technical Improvement Program campaigns. File and maintain customer service documentation (shipping advices, RGA paperwork, faxes, shipping forms, etc.) as required. Reconcile cycle counts and submit reports to the Accounting Department for each distribution center. Cross train Parts Customer Service Assistant duties, as assigned by manager Serve as shared backup for the telephone and lobby reception function when full-time Operations Assistants/Receptionists are unavailable. Education and/or Experience - A high school diploma or GED and experience in word processing (Microsoft Word), spreadsheet applications (Excel), Internet, and e-mail is required. Experience with various business systems and an Administrative Assistant Associate's Degree is preferred.

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. By applying, you consent to your information being transmitted by Disability Solutions to the Employer, as data controller, through the Employer's data processor SonicJobs. See Genuine Parts Company Privacy Policy at ****************************************************************************************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************

Corporate Trust (CT) Corporation, part of Wolters Kluwer, is seeking Customer Success Associates to join its team. CT Corporation is a global leader in legal entity management, corporate compliance, and due diligence solutions. This role involves managing customer relationships and providing legal and compliance services to corporations, law firms, and small businesses. Responsibilities: Provide prompt, professional service through verbal and written communications. Offer consultative customer service to determine customer goals and compliance needs. Manage the full life cycle of the order process and drive cross-selling opportunities. Organize and prioritize high volumes of requests using SalesForce and internal systems. Handle customer escalations and collaborate with the customer service team to resolve issues. Develop and maintain positive working relationships with customers and key partners. Strive to become a subject matter expert in the department, company, and industry. Qualifications: Bachelor's degree or equivalent B2B client service experience. Preferred minimum of two years of B2B client/customer service experience, ideally in banking, insurance, hospitality, retail, or legal industries. Strong organizational, time management, and multi-tasking skills. Ability to quickly absorb product knowledge and apply it to customer needs. Capable of making sound business decisions and exercising discretion and judgment. Preferred experience in generating add-on sales revenue. Strong analytical and problem-solving skills. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). About the Company Wolters Kluwer is a global leader in professional information services, providing tools and software solutions to professionals in legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare sectors. Wolters Kluwer supports its customers in making critical decisions that improve business efficiency, client outcomes, and the functioning of judicial and regulatory systems. More information can be found on their website and social media platforms.

Are you looking for a job that is fun, fast paced and rewarding? Join our team as a Service Advisor. Our customers lifestyles and families depend on having reliable and safe transportation. They trust our dealership and Service Team to help them keep their vehicles in top shape. As a service advisor you will provide exceptional customer service, while ensuring that all vehicle maintenance and repairs meet the highest standards. *Essential Duties & Responsibilities* Utilize cutting Edge Fixed Operations Technology Conducts themselves in a professional manner and demonstrates courteous behavior towards fellow employees and customers. Adheres to the process standards of Kayser Ford Of Sauk City Successfully completes all training and instruction required to maintain certifications established. Keeps workspace clean and free from hazardous conditions. Informs immediate supervisors of any safety or improper conduct that you may observe. Refrains at all times from overselling or using high pressure sales and never sells unneeded repairs. Handles telephone inquiries regarding appointments and work in process. Provide exceptional and timely communication-keeping customers updated throughout the repair process. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Takes time with customers to understand their concerns, displays empathy and understanding and always acts in a polite manner. Generates repair orders with all fields filled out including the customer signature. Includes e-mails on all repair orders. Documents all work sold and has the Service Manager authorize any additional work added as well as other labor hours. Reviews Technicians' notes verifying the 3 C's (Concern, Cause, Correction) have been addressed. Completes repair orders when the job is completed and filed. Establishes customer's method of payment. Obtains credit approval, if necessary. Ensures Multi-Point Vehicle Inspection (MPVI) is completed on every vehicle. Reviews the diagnosis and recommendations with the Technician to fully understand. Provides a complete and accurate written cost estimate for labor and parts. Addresses the customer's original concern first at all times. Checks on progress of repair throughout the day. Keeps the customer informed when more time is needed or more repairs are needed. Calls when repairs are completed, reviews the repair order with the customer and gives them store hours for pick up. Aids the customer in picking up their vehicle when completed by once again reviewing the completed repair order with them so they are able to understand how their money has been spent. Cashes customers out (cash, check or credit card). Asks for a completely satisfied survey from warranty customers. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. *Qualifications/Requirements* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Dealership experience preferred with successful track record of Customer Service Index (CSI). Must have a strong customer service or sales background. Must have a strong-work ethic, be self-motivated, friendly and organized. Proficiency with computers including Microsoft Word and Excel. Must be able to multi-task and work in a fast-paced environment. Must maintain a valid driver's license. *About Us* Customers: The focus of everything we do. Employee Involvement: Our way of life. Integrity: Must never be compromised! Kayser began selling and servicing cars back in 1925 and has grown to sell Chrysler, Dodge, Jeep, Ram, Chevrolet, GMC, Buick, Isuzu Trucks, Ford and Lincoln brands in eight locations in these great communities: Sauk Prairie, Pulaski, Oconto Falls, Watertown, Janesville and Madison. We've been doing business in Wisconsin for 100 years because people trust us. Come experience it for yourself. Kayser Ford of Sauk City has been dedicated to finding the area's top talent and we now have a great opportunity for you to join our team! To learn more about the company, the opportunity, or to formally apply for this position, please visit us online at: [Careers | Kayser Ford of Sauk City](https://www.kayserfordsaukcity.com/careers.htm) . We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are seeking a motivated and customer-focused Customer Success Specialist. This role is ideal for someone with 1+ year of experience in customer support on an inside sales team, who is eager to develop their career further in sales. You will be responsible for engaging with customers, resolving inquiries, and identifying opportunities to enhance customer satisfaction and business growth. Responsibilities: Provide outstanding customer service via phone and email to address inquiries and resolve concerns. Handle purchase orders (POs) and generate entry-level quotations and orders in coordination with Inside Sales members. Build strong relationships with customers by understanding their needs and offering appropriate solutions. Educate customers on products and services to enhance their experience and maximize value. Identify sales opportunities and communicate potential leads to the inside sales team. Maintain accurate records of customer interactions and follow up as needed. Collaborate with internal teams to ensure a seamless customer experience. Stay up to date on company offerings, industry trends, and best practices. Qualifications: 1+ year of customer service or related experience, including experience on an inside sales team. Strong communication and active listening skills. A passion for helping customers and a desire to grow into an inside sales role. Ability to multitask, stay organized, and manage time effectively. Problem-solving mindset with a positive and proactive attitude. Proficiency in CRM systems and basic computer skills preferred.

This position participates in required training activities and learns product and system knowledge necessary to respond to Personal Lines related inquiries received from agents, agency staff, operations and customers. Focuses on providing outstanding, customer service while working diligently to meet customer needs. Strives to resolve on first call, with minimal effort required on the part of the customer thus providing the most customer value. Position Compensation Range: $25.00 - $31.25 Pay Rate Type: Hourly Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. We are hiring specifically for the locations listed below with a preference for candidates within a 50 mile radius: Madison, WI, 53783 St Joseph, MO, 64507 Eden Prairie, MN,55343 Phoenix, AZ, 84034 The starting pay rate for this role is $25/hr Primary Accountabilities • Develops knowledge of systems and various application trainings associated with policy processing. • Responds to basic inquiries from agents, agency staff & customers related to policies and accounts with supervision. • Attends training and obtains licenses to acquire skills needed to transition to next level. • Provides input on continuous process Improvement ideas for customer and agent support processes. • Follows procedures and continuous process improvement standard work. Specialized Knowledge & Skills Requirements • Demonstrated experience providing customer-driven solutions, support or service. • Demonstrated written and verbal communication skills • Demonstrated typing/keyboarding skills (30 wpm) • Demonstrated experience with various PC software applications (e.g. Microsoft Office Suites, Internet Explorer, Outlook). • Demonstrated math skills (multiplication, division, addition, subtraction). License • Not applicable. Travel Requirements • Up to 10%. Physical Requirements • Work that primarily involves sitting/standing. Working Conditions • Not applicable. We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply! We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. #LI-PT1

Join Our Award-Winning Team as a Customer Support Representative - Part Sales at Palmer Johnson! Are you ready to take your career to the next level with a dynamic, forward-thinking company that values creativity, growth, and flexibility? Palmer Johnson has an exciting opportunity for an enthusiastic and driven Customer Support Representative - Part Sales to join our team. This position is based in Sun Prairie, WI, but we offer the flexibility of working remotely from your home office. We're proud to be named a Top Place to Work in Madison for Small Businesses in 2024 by the Wisconsin State Journal, and we want YOU to be part of our success story. Who We Are Palmer Johnson is a dynamic industry leader committed to providing superior customer service. We're a national remanufacturer and authorized distributor of heavy-duty off-highway transmissions, axles, and components, representing such vendors as Twin Disc, ZF, Dana Spicer, Kessler, Funk/John Deere, Carraro, and more. Equipment OEM lines include JLG, Genie, Hyster, JCB, Manitou-Gehl, Brandt Hi-Rail Trucks and more. With 45 years of excellence, we know that our people are our greatest asset. We are committed to providing an atmosphere that encourages growth, creativity, and job satisfaction. About the Role As a Customer Support Representative, you'll be the key player in helping our customers-both new and existing-navigate our comprehensive product lines, from their initial inquiry all the way through to delivery. Using our cutting-edge systems, you'll provide fast, accurate, and top-tier customer service while enjoying the variety of working in a fast-paced environment. Your role will involve engaging with customers from around the world, helping them solve problems, and driving sales growth-all while collaborating with a fantastic team. Are you the right fit? If you're ready to thrive in a high-energy role and answer “YES!” to the following questions, we want to hear from you: Do you have experience in the off-highway industry (including hydraulics, engine, and/or off-highway equipment)? Do you have an associate or bachelor's degree in Business, Sales, or Marketing (a degree is preferred, but not required)? Do you have a passion for customer service and experience in roles like Customer Service or Account Management? Are you a problem-solver with a knack for critical thinking, and can you deliver outstanding solutions for our customers? Do you have a sales-driven mindset and are you goal-oriented? Do you pride yourself on professionalism in all forms of communication (email, phone, and in-person)? Are you tech-savvy, with the ability to quickly learn new systems and work across multiple platforms? Do you excel at multi-tasking and working with a sense of urgency while remaining a self-starter? Do you bring a positive attitude and enjoy having fun at work? What's in it for you? Competitive compensation and performance-based incentives! No nights or weekends! We're open Monday through Friday, 8 AM - 5 PM. A fun, flexible work culture that values work-life balance. Exceptional benefits including 401(k), health insurance, dental, vision, life insurance, disability coverage, wellness programs, and paid time off (including 8 paid holidays). Palmer Johnson is an equal-opportunity employer. We celebrate diversity and are committed to hiring a workforce that represents a wide range of experiences, cultures, and perspectives. Take the next step in your career with Palmer Johnson today!

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Location: Madison, WI 53718 Duration: 12 months (Possibility to Hire) Role Summary/Purpose: •Ensure first class service contract/OTR process execution on customer service contracts; install base data entry and data quality for assigned area. •Ensure quality and integrity of the customer contracts/orders as they are entered into the system. •Act as liaison/partner with Service Sales, Field Service and Customers to meet commitments and resolve issues. Essential Responsibilities: •Responsible for driving the overall execution of the client customer service contract loading into all applicable processes including additions, deletes and modifications to existing contracts. •This may include field communications and verification along with contract submission pre-work. •Work within all related systems Siebel, Oracle based (eOM) and Support Central to manage and complete all work. •Handle all types of work submitted into the department whether multi-vendor or core client product based offerings. •Maintain Install database accuracy by supporting field team and external customers via phone and email. •Work closely with field service sales and service, service marketing, and commercial solutions to resolve technical and process-related issues. •Effectively manage and prioritize various projects with minimal supervision Qualifications • Associates degree in Business Administration, Finance, Marketing or related discipline and at least 1 year of customer service experience or a High School diploma/GED and 5 or more years of customer service experience. • High proficiency in MS Office Suite products (Word, Outlook, Excel, Access) to include a minimum 2 years experience working with MS Excel. • Ability to communicate using local language • Highly motivated goal-oriented self-starter with ability to work autonomously and as part of a team, takes initiative to make things happen, identifies what needs to be done and does it. • Ability to interact effectively with all levels of a matrix organization, both internally and with external customers. • Dependable: Being reliable, responsible, dedicated, committed, and fulfilling obligations • Adaptable/Flexible: Being open to change (positive or negative) in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations in a high paced environment with changing needs • High Integrity: Accepting and adhering to high ethical, moral, and personal values in decisions, communications, actions, and when dealing with others Additional Information To know more about this opportunity, please contact: Himanshu Prajapat ************ **********************************

If you are interested in providing best in class customer service, we are looking for a motivated, positive individual to provide customer service to our guests in the exciting field of general aviation. A successful CSR welcomes and directs visitors/customers with a smile! Customers have a question, you have an answer! Whether you are working the front desk or the ramp you have direct contact with pilots, passsengers and aircraft movement. It's an exciting industry with on the job training. We are a family-owned company looking for someone who is a team player. Individuals must be capable to answer telephone and radio systems regularly while providing product and service information. We are a 24/7 operation, so the ability to work a weekend day and holiday shift(s) is required. Shifts 6am-2pm and 2pm-10 pm Minimum Job Requirements: Previous Guest Services Experience Excellent Communication Skills Working knowledge with customers and customer accounts beneficial Ability to learn and work with software systems Minimum of a high school diploma or equivalent Ability to stand for long periods of time and move in a constant changing environment Valid (clean) driver's license 18 years of age or older. Must have the ability to work unrestricted in the United States as a citizen or permanent resident. Candidates must pass a background check and a federal fingerprint check. Madison (MSN) Our focus is on delivering the best possible customer service Wisconsin Aviation is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Job Description for SOLUTIONS CENTER RELATIONSHIP REPRESENTATIVE Solutions Center Manager & Officer and Solutions Center Supervisor •High School education or equivalent •Minimum one year of customer service and sales experience •One year of experience in the financial industry preferred •Inbound customer service experience preferred •Strong communication skills characterized by excellent listening, writing, and speaking skills •Must have a keen eye for detail and follow instructions to the letter •Professional telephone voice as related to tone, volume, pitch, inflection, pronunciation, diction and rate of speech •Must be self-motivated •Ability to use standard or specialized computer hardware and software packages, including word processing in a Windows environment PRIMARY ACTIVITIES AND RESPONSIBILITIES: •Provide banking services to both bank customers and prospects through inbound telephone calls, emails, and chat •Receive calls from customers and prospects, document complaints/problems and assure timely resolution. Involve other departments as necessary. •Handle all calls in a timely, efficient, courteous manner in line with Bank service standards, leaving customers and prospects with a positive image of Customer Service and the Bank. •Handle telephone calls referred by members of management and those regarding Electronic Funds Transfer claims and fraudulent and suspicious activity. •Open deposit accounts through online application program. •Evaluate customer needs while keeping in mind their financial goals. Applying knowledge of banking products and services to meet customer needs •Support sales and service strategies that build relationships and promote needs based selling •Follow Customer Identification Procedure completely 100% of the time. •Ensure customer satisfaction and retention while working within operating guidelines and procedures. •Maintain a 98% Mystery Shop average •Maintain product knowledge to assist with customer inquiries and refer the Bank's products and services. •Provide back-up support to the Deposit Operations Team Members, as required. •Operate network computers/software, and other equipment necessary to handle financial transactions and customer inquiries •Perform all applicable account maintenance activities requested by customers and management. •Know where the CRA notice, statement and public disclosure file is located in the Branch and who the CRA Officer is. •Participate in on-going training. •Understand Bank mission, organizational structure, employee handbook, bank security, policies and procedures, standards of conduct and incentive program. •Perform other duties as needed or assigned.

Come and work for Envoy Air, an American Airlines Group Company, at MSN and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $18.22 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. We can recommend jobs specifically for you! Click here to get started.

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow. Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status. To learn more about Topcon career opportunities go to ********************* . Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name. **Job Purpose:** The Customer Success Representative supports Autodesk and Bluebeam Account Managers in driving business growth and renewals by fostering strong client relationships and ensuring the successful delivery of technical service engagements. This role acts as a trusted advisor to clients, aligning their needs with tailored solutions, providing proactive support, and ensuring satisfaction through effective coordination of resources and services to achieve desired outcomes. **Core Job Duties** + Collaboration with Account Managers: Partner closely with account managers to identify opportunities for renewals, upselling, and cross-selling by understanding client goals and aligning solutions accordingly. + Technical Service Oversight: Coordinate and oversee the delivery of technical service engagements, ensuring they are executed on time, within scope, and meet client expectations. + Client Relationship Management: Build and maintain strong, trust-based relationships with clients, acting as their primary point of contact for ongoing support and service needs. + Customer Advocacy: Serve as the voice of the customer, gathering feedback and insights to communicate client needs, challenges, and opportunities to internal teams. + Issue Resolution: Act as a liaison between the client and technical teams to resolve issues promptly, ensuring minimal disruption to client operations. + Process Improvement **:** Contribute to the development of customer success best practices and tools to enhance team efficiency and customer experiences. **Minimum Requirements for job:** **Education and Experience:** + Bachelor's degree in Business Admin or Technology related field + 5+ years of experience in Autodesk and Bluebeam Customer Success, Account Management, technical project management, or related role + Familiarity with CRM and PM tools **Knowledge, Skills & Attributes:** + Autodesk and Bluebeam or related software + Strong understanding of customer success principles and practices. + Familiarity with technical service delivery processes and project coordination. + Strong organizational and time-management abilities to handle multiple priorities effectively. + Analytical and problem-solving skills for addressing client issues and identifying opportunities. + Customer-focused mindset with a proactive approach to addressing needs and challenges. + Collaborative and team-oriented with the ability to work across departments. **Physical Requirements:** + Occasional ability to lift and carry items up to 20 pounds, such as laptops, presentation materials, or equipment. + Capacity to travel as required, which may include driving or air travel. **Working Conditions:** + Primarily operates in a remote work environment with consistent access to necessary technology and resources. + Flexible schedule to accommodate client meetings or deadlines across different time zones, including occasional early mornings or late evenings. + Periodic travel may be required for on-site client visits, conferences, or team meetings + Ability to work in a fast-paced, collaborative environment while managing multiple tasks and deadlines. **We are Topcon (*********************************** .** We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services. We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow. Learn more here (**************************** .

We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. At Generac, we don't simply wait for opportunities to come to us. Our teams consistently seek out new and innovative advances in our industry, driving our great success and company growth. We are a leader in the power generation industry that is successfully breaking ground in the Clean Energy segment. This growth equals rapid career advancement opportunities for those who want to be challenged and enjoy a fast-paced, high-performance culture. Join us, as we inspire change for a better world, positively impact our people and the community, influence and achieve positive results that support growth, and innovate the industry.The Customer Experience Technical Representative is a key contributor in delivering Generac's “Customer First” promise. Being a Customer Experience Technical Representative requires understanding of technical product information to provide informed decisions and recommendations. This role is responsible for providing excellent customer care by using knowledge of company products and resources to provide accurate information, answer questions and ensure final resolution.Essential Duties and Responsibilities: Customer satisfaction Ability to pass product and process testing following training Receives and documents all customer interactions in real time Corresponds to customer interactions via email, phone, text or chat Maintains contact center metrics including customer satisfaction, productivity and adherence Responds to and resolves customer technical and non-technical inquiries and issues Assists customers with installation and issue resolution in the moment Assists customers with troubleshooting issues and offer accurate information in the moment Seeks out answers to customer questions utilizing the product material and tools available remaining current on products, services and promotions Maintains product knowledge through training and continuing education Escalates more complex inquiries or complaints appropriately to specialized teams Maintain Outlook email inbox, calendar, and tasks regularly Flexible to work overtime hours to meet customer & business need Data entry Other duties assigned Minimum Qualifications: High School Diploma or GED 1 year experience in a customer service role or technical troubleshooting Preferred Qualifications: Contact Center experience with troubleshooting Experience handling a high volume of inbound calls ERP: Previous experience using SAP or equivalent CRM: Pervious experience using SAP or Salesforce Office Platform: Basic use of Microsoft Office Suite including teams, outlook, calendar Knowledge, Skills and Abilities: Technical Aptitude: Ability to excel at technical tasks Results Oriented: Achieves successful outcomes Supportive: Provides encouragement to peers Disciplined: Ability to reliably adhere to policy and process Forward thinking: Continuous Improvement mindset Ability to de-escalate: Conflict resolution skill set Coachable: Open to learning and development Responsibility: Accountability for honest and ethical conduct Receptiveness: Open to receive information and its potential value Empathy: The ability to express other experiences Independent Initiative: Ability to think for themselves and act when necessary Analytical Thinking: Ability to identify problems and solution Communication: Excellent verbal and written communication skills Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Trego-Dugan Aviation at the Dane County Regional Airport in Madison, WI. Starting wage $17.00 per hour Paid Time Off Must have a valid driver's license Must pass a 10-year background check and pre-employment drug test Must be able to complete required training. Passenger Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required. Essential Duties and Responsibilities: The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate Ensures FAA, Airline, and airport regulations are followed Enforces safety/security measures and protects sensitive zones Assists Customers with special needs, i.e., Customers who need assistance in boarding Ad hoc assignments as requested by the Lead or Supervisor Completing sales reports Excellent communication skills Able to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Must be well groomed and physically fit Other duties as assigned Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986 Able to attend required training Physical Demands :Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Ramp Service Agent General Purpose of Job: The Ramp Service Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties. Essential Duties and Responsibilities: Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities. Move luggage and co-mail of various weight and dimensions to and from aircraft and airport luggage receiving area. Load and unload baggage, luggage, and co-mail. Operate ground equipment, including tugs and belt loaders. Marshal aircraft to and from gates. Provide proper handling of baggage requiring special care. Service aircraft lavatories. Perform aircraft interior cleaning. Responsible for aircraft security searches and commissary security searches. Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained. Follow safety regulations which include the proper use of ground equipment and wearing proper safety items. Able to communicate using a two-way radio. Must be at least 18 years old. Able to read and write English. Physical Demands: Must be able to work in a high pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Madison area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

What We Accomplish Together A Reservations Agent is responsible for providing quality service to our guests with efficient handling of both transient and group travel accommodations. You will apply your strategic and organizational skills to effectively manage all guest and administrative requests in an efficient and professional manner. You will work with many different departments to ensure guest bookings arrivals, guest service calls, and departures are seamless for our guests as they enjoy our luxury property. The Edgewater demands the highest quality of customer service, and the Reservations Supervisor position is where your hard work ethic and exceptional customer service skills are appreciated and recognized a Reservation Agent, you will be responsible for providing quality service to our guests with efficient handling of both by the guests and The Edgewater Team. What We Have Flexible scheduling including days, nights and weekends. A comprehensive benefit package including Medical, Dental and Vision coverage as well as Paid Time Off, 401K contribution matching and voluntary life insurance. Discounts to our 3 onsite restaurants. Discounts to our onsite Spa's services and retail as well as discounted stays at affiliated hotels. Discounted onsite parking for full-time team members, discounted off-site parking for part-time team members, or a supplied Madison Metro bus pass. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. What You Have Previous guest service experience. Experience within a hospitality role is a plus. Ability to display a high level of integrity and professionalism at all times in dealing with guests and employees. Ability to multi-task, prioritize responsibilities, and handle other special projects as needed. A caring, positive attitude with a genuine interest in ensuring our customers have memorable experiences. Collaborates well with others and recognizes the importance of being part of a team. The ability to assist other departments in the Rooms Division, including the Front Desk and Guest Services teams. Ability to effectively deal with guest and employee concerns in a positive and effective manner by listening to the concern, demonstrating empathy, and providing positive and proactive solutions. Ability to access, read and accurately input information using a moderately complex computer system. Excellent customer service skills with a detail-oriented mind. A calm demeanor in a high pressure and stressful environment with the ability to respond properly in any hotel emergency or safety situation. Ability to sit and work in confined spaces for long periods of time. A flexible schedule to accommodate our weekend and holiday availability. Working Conditions This position operates in a professional office environment. The role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position requires weekend work. Physical Abilities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear fluently in English. This position is very active and is frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms, occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

At Wisconsin Aviation in Watertown, WI, our staff has a front-row view to general aviation operations. We are looking for a motivated individual to assume an accounting/CSR role. This position works both as an associate in the accounting department and as a CSR. You have accounting responsibilities and are regularly scheduled at the front desk. You should expect to work some weekend days and holidays. We are an attentive group in a relaxed environment. Duties within accounting include cash reconciliation, invoicing, payables and operations administration. Our principal accounting department is located in Madison and you will collaborate with them. At the front desk, you welcome, direct, and provide information services to customers and visitors. You must be comfortable in answering telephones and operating our radio systems. Requirements: · Working knowledge in Aviation is a plus · Working experience in accounting required · Customer service skills · Be 18 years of age and have an Associate degree or equivalent · Above-average communication skills · Working knowledge of Microsoft Word, Outlook, Excel, and data entry · Be comfortable in learning and working with multiple software programs · Candidates must pass a background check and have a valid driver's license Physical Requirements: · The ability to sit and stand for long periods of time and move in a changing environment · The ability to see and respond to security situations · Works with and around products and materials associated with an airport. Works in an environment that may be noisy with aircraft. Location: Watertown, WI (RYV) Our focus is on delivering the best possible customer service Wisconsin Aviation is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

What We Accomplish Together A Reservations Agent is responsible for providing quality service to our guests with efficient handling of both transient and group travel accommodations. You will apply your strategic and organizational skills to effectively manage all guest and administrative requests in an efficient and professional manner. You will work with many different departments to ensure guest bookings arrivals, guest service calls, and departures are seamless for our guests as they enjoy our luxury property. The Edgewater demands the highest quality of customer service, and the Reservations Supervisor position is where your hard work ethic and exceptional customer service skills are appreciated and recognized a Reservation Agent, you will be responsible for providing quality service to our guests with efficient handling of both by the guests and The Edgewater Team. What We Have Flexible scheduling including days, nights and weekends. A comprehensive benefit package including Medical, Dental and Vision coverage as well as Paid Time Off, 401K contribution matching and voluntary life insurance. Discounts to our 3 onsite restaurants. Discounts to our onsite Spa's services and retail as well as discounted stays at affiliated hotels. Discounted onsite parking for full-time team members, discounted off-site parking for part-time team members, or a supplied Madison Metro bus pass. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. What You Have Previous guest service experience. Experience within a hospitality role is a plus. Ability to display a high level of integrity and professionalism at all times in dealing with guests and employees. Ability to multi-task, prioritize responsibilities, and handle other special projects as needed. A caring, positive attitude with a genuine interest in ensuring our customers have memorable experiences. Collaborates well with others and recognizes the importance of being part of a team. The ability to assist other departments in the Rooms Division, including the Front Desk and Guest Services teams. Ability to effectively deal with guest and employee concerns in a positive and effective manner by listening to the concern, demonstrating empathy, and providing positive and proactive solutions. Ability to access, read and accurately input information using a moderately complex computer system. Excellent customer service skills with a detail-oriented mind. A calm demeanor in a high pressure and stressful environment with the ability to respond properly in any hotel emergency or safety situation. Ability to sit and work in confined spaces for long periods of time. A flexible schedule to accommodate our weekend and holiday availability. Working Conditions This position operates in a professional office environment. The role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position requires weekend work. Physical Abilities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear fluently in English. This position is very active and is frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms, occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.