Customer Support Representative Jobs in Noblesville, IN

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  • Customer Care Representative

    Mister Quik Home Services

    Customer Support Representative Job 20 miles from Noblesville

    Wouldn't you love to have an opportunity to change someone's day from bad to good? Here at Mister Quik Home Services our Call Center Team is the first point of contact for our customers. Our Core Values at Mister Quik are “to Tell the Truth, You Before Me and Respect Others” and our Customer Success Specialists do their best to make each customer call feel these values come alive as they schedule the customers home visit. We are looking for individuals who match these values, love to problem solve, possess great people skills, and love to go above and beyond for our customers. Mister Quik Home Services has been in business for 23 years and was just named one of Indy's best workplaces in 2022. Join our team today to gain a career and not just another job! Why Mister Quik? Competitive pay Growth and promotion opportunities Hands on training Health, Dental and Vision plans Benefits including 401k, life insurance, short- & long-term disability insurance Employee & family and friend's discount Holiday and time off pay Company Events Contests & Prizes Paid training Referral Program Requirements Ability to sit for long periods of time Strong listening skills Great communication skills Comfort with a fast-paced environment and multitasking High School diploma or equivalent Work onsite in our call center Work one Saturday a month Open to 10 AM- 7 PM shift Responsibilities Efficiently and effectively manage high volume of inbound/outbound calls Ensure customer satisfaction by determining customer needs Provide customer contact via phone and email. Must be available to work nights and weekends, variable schedule(s) and overtime as necessary Regular, consistent, and punctual attendance Other duties as assigned Job Type: Full-time Pay: Up to $25.00 per hour Benefits: 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift Work Location: In person
    $25 hourly 8d ago
  • Technical Service Representative

    Spears Manufacturing Company 4.2company rating

    Customer Support Representative Job 20 miles from Noblesville

    Field Technical Services Representative About the Job Spears Manufacturing Co. needs a self motivated and strong communicator for a Field Technical Services Representative position. Strong mechanical aptitude and ability to travel required. Position will be for the Indiana, Kentucky and E. Tennessee territory. Qualified candidates must live within the territory and have a minimum of 2 years experience with pipe and fittings. PRIMARY RESPONSIBILITIES: · This position entails calling on engineers, contractors and end users for the purpose of technical assistance, training and specification of Spears products. · Conduct product education and training seminars for end users, designers, distributors, contractors etc… as requested while continuing to educate himself/herself on Spears products. · Assist end users, specifying entities, design firms, code authorities etc… with product specifications and code approvals. · Assist end users and contractors with jobsite failure analysis and hands-on work assignments when required. · Handle difficult situations with professionalism and tact. REQUIREMENTS: · A self-starter with the ability to learn quickly. · The ability to work with a strong sense of urgency. · Basic negotiation skills. · Self-motivated, detail-oriented and organized. · Strong mechanical aptitude. · Computer literate. · Able to multi-task and prioritize. · Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems. · Ability to travel within territory and outside territory when required. Please send resumes to: ******************** ABOUT SPEARS MANUFACTURING CO.: • Established in 1969 Spears is a leading manufacturer of plastic pressure pipe fittings & valves. For more information, please visit: **************
    $28k-32k yearly est. 18d ago
  • Customer Service Representative

    McKinley Packaging Company

    Customer Support Representative Job 23 miles from Noblesville

    McKinley Packaging, a national Corrugated Packaging company is seeking candidates for Customer Service Representative opportunities at our fast-paced Corrugated Container manufacturing facility in Lebanon, IN. This position is an extension of the Sales Team and has responsibility for supporting an assigned Customer account base as we add to our talent in Customer Service. The CSR will assist sales by maintaining accounts while developing strong Customer relationships to support and promote current and future business opportunities. Responsibilities, include but are not limited to the following: Be the primary point of contact for the Customer and the Outside Sales Rep for order placement and coordination with the facility production group on a daily basis by various means of communication Develop strong, internal working relationships with production team, design and shipping to support and promote efficient, timely, and accurate response to Customer expectations Process orders and new items received from Customers and Sales Reps using various applications. Enter information into estimating system or request product quotes, as applicable, to provide job costing to management for analysis and pricing. Track orders, initiate changes and expediting orders per the Customer or Sales Rep requests and communicating appropriately. Initiate outside manufacturing orders, as appropriate, communicating all necessary details and handling follow-up as required. Address Customer complaints and questions seeking aid from sales and management as necessary. Follow established processes and procedures to ensure accuracy of work including product pricing for invoicing Requirements: Minimum of 2+ years of Customer Service experience in a corrugated paper manufacturing environment is required. Superb customer service, including excellent verbal and written communication skills. Computer and administrative skills; preferably experience using SAP. Knowledge of corrugated manufacturing process is preferred. Some college and/or Sales or Customer Service coursework and/or equivalent experience, Four-year degree is preferred. "McKinley Packaging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training."
    $27k-35k yearly est. 19d ago
  • Customer Service Representative

    Stefanini North America and APAC 4.6company rating

    Customer Support Representative Job 20 miles from Noblesville

    Customer Service Representatives serve our customers via telephone and email. They thoroughly and efficiently gather participant information, access and address concerns and issues, educate the participant where applicable to prevent the need for future contacts and document interactions. CSRs do all of this in a timely, professional and of service manner. General Responsibilities: Provide excellent customer service and one call issue resolution Handle incoming phone calls and assigned email requests along with escalated items Assist participants with registration and log in issues Assist participants with navigation on site for their specific program Assist participants with overall questions concerning the applications available to them on the private portal Work with Account Management on escalated issues of a non-routine nature Assist members complete the Health Survey over the phone Perform other, varied job-related duties as assigned High School Diploma or GED Demonstrated customer service and issue resolution skills Strong detail orientation and listening skills Proficiency in the utilization of computer software applications, including MS Word and MS Excel Effectively communicate both verbally and in writing Pleasant telephone voice, tone and manner Willingness to work a flexible schedule and overtime when needed Successful completion of a background check and drug screen is required Required Education: High School Diploma or GED Desired Skills: 1-3 years of experience in a technical call center environment or transferable skills Shifts: 8:00am - 4:30pm EST (M-F) 9:00am - 5:30pm EST (M-F) 10:30am - 7:00pm EST (M-F) *Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives* About Stefanini Group The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company.
    $30k-34k yearly est. 19d ago
  • Customer Service Representative

    Kirby Risk 4.0company rating

    Customer Support Representative Job 39 miles from Noblesville

    A new role has opened with a chance for growth and development! Are you ready to take the next step on your career path? Confident you can hit your sales goals and grow market share? Are you an ace at implementing a sales strategy? Known for being collaborative, self-directed, empathetic, and with an outstanding work ethic? If this sounds like your idea of a great job, you could be the next Customer Service Representative in Shelbyville, IN, for Kirby Risk. What will I be doing as a Customer Service Representative? Supporting the sales budget process and hitting your sales goals Taking part in joint sales calls with targeted customers Assisting with customer quotes and entering and managing opportunities in the CRM Processing customer orders and requests for product services Monitoring backorders and ensuring on-time delivery Analyzing customer needs for opportunities to train on product application Travel Required. 10%- 20% in the Central, IN Territory 50%+ of time will be spent in the office/on the computer Want to know if you are a good fit? If so, you will meet the following criteria: Demonstrated communication abilities, written, verbal, and interpersonal, with individuals at all levels of an organization Ability to handle multiple tasks/priorities and successfully meet several deadlines at once while maintaining attention to detail and organization Computer skills and aptitude: Microsoft Excel and PowerPoint are a priority High School degree or GED, some college preferred Sales Experience is A Must! What's the company culture like at Kirby Risk? A leader in Electrical Supply and Manufacturing, the roots of this continuously successful (since 1926) organization are reflected in its enduring Values and Principles: hard-working, engaged, caring people who treat one another and our customers with the utmost respect and approach their work with a sense of urgency. What are the benefits? Kirby Risk provides a complete benefits package, including Medical RX Dental Vision Life Employee Assistance Programs Tuition Reimbursement On-the-job training 401K Plan Profit Sharing PTO
    $29k-34k yearly est. 21d ago
  • Customer Service Representative

    PFS-Professional Financial Services

    Customer Support Representative Job 20 miles from Noblesville

    Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person. If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative! Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states. You'll know you are a successful Customer Service Representative when you: Provide outstanding customer service and problem resolution Perform collection activities on delinquent accounts Assist with insurance verifications Perform Welcome Calls Act as back up to our Administrative Assistant to receive loan payments and fund loans Perform Skip Tracking and other locate activities You could be a great addition as Customer Service Representative if you have: Previous customer service and/or collections experience A valid state driver's license, with an acceptable driver's record Access to a reliable automobile for work use Keep in mind that we provide: An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your Company set goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more. Growth Potential- We believe in fostering our employees' talents and providing a pathway for their individual career story. TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities. Come Begin Your Story! Apply Today!
    $27k-35k yearly est. 6d ago
  • Physical Therapy Specialist in the Army or Army Reserves

    U.S. Army Recruiting Battalion

    Customer Support Representative Job 20 miles from Noblesville

    **THIS JOB REQUIRES ENLISTING/JOINING THE U.S. ARMY AND YOU MUST BE BETWEEN THE AGES OF 17-34 YEARS OLD TO APPLY** Work one weekend a month, two weeks a year over the summer in the Army Reserves. The US Army and Army Reserves has multiple vacancies for an entry level Physical Therapy Specialist. You do not require prior training or experience in this career field in order to qualify for this position. If you qualify, you will be given a date to attend the 10 week Basic training followed by the 28 week Advanced Individual Training (AIT). You would receive full time Army pay and Benefits while attending training. 30 Nationally Recognized Certifications are available with this training. As a Physical Therapy Specialist, youll help licensed Physical Therapists treat and rehabilitate patients suffering from a variety of injuries and illnesses in order to decrease their pain and promote a physically fit lifestyle so they can be in top physical condition. Youll receive the intensive instruction needed to provide patient care and administer physical therapy treatments that will treat disabilities and prevent future injuries. ADDITIONAL BENEFITS: -Educational: Tuition Assistance/Reserve Montgomery GI Bill/Student Loan Repayment Program -Health/Dental/Vision/Life Insurance -Earn College Credits from Training and Certifications -Hiring preferences in Civilian Employment with Partnership for Youth Success Program -Training and Security Clearances can be used for Civilian Employment Additional Entry Level Medical Specialties include: 68B Orthopedic Specialist 68C Practical Nursing Specialist 68D Operating Room Specialist 68E Dental Specialist 68G Patient Administration Specialist 68X Behavioral Health Specialist 68P Radiology Specialist 68Q Pharmacy Specialist 68S Preventative Medicine Specialist 68W Army Medical Specialist Required qualifications: 17 years or older Legally authorized to work in the United States Drug screening Speaks English At least high school diploma or equivalent or higher Preferred qualifications: Background check
    $29k-39k yearly est. 11d ago
  • Associate Representative - Customer Service

    Wesco 4.6company rating

    Customer Support Representative Job 20 miles from Noblesville

    As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. **Responsibilities:** + Interacts with customers by phone or in person to provide information and to ensure best service possible. + Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail. + Obtains and examines all relevant information to assess validity of complaints and to determine possible causes. + Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. + Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken. + Refers unresolved customer grievances to designated departments for further investigation. + Completes customer invoicing. + Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity. + Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains. + Prepares for, attends, and participates in weekly sales meetings. + Remains current on industry trends, market activity and competitor products. **Qualifications:** + High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred + 0-2 years of relevant experience + 1 year of sales experience preferred + Direct Sales (B2B) experience preferred + Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred + Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction + Ability to build working relationships with other functional areas to best support mutual objectives + Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers + Ability to research and resolve customer issues + Strong written and verbal communication skills + Basic computer skills + Ability to effectively prioritize and execute tasks + Ability to build and maintain long-term relationships with customers _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer._ **_Los Angeles Unincorporated County Candidates Only_** _: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
    $21k-34k yearly est. 21d ago
  • K360 Materials Management Technical Services Rep - CT Pilot Plant, BRD Bioprocess Operations

    Eli Lilly and Company 4.6company rating

    Customer Support Representative Job 20 miles from Noblesville

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $76,500 - $112,200 Job Description The Clinical Trial (CT) manufacturing organization is responsible for the production of drug substance, supporting the BRD organization and their objectives. The facility is focused on new protein therapeutics to market by producing bulk drug substance (API) for clinical trials, along with the associated technical data and documentation to support GMP activities. The plant is located within Building 360 (K360) in Indianapolis, IN at the Lilly Technology Center North campus. The K360 Materials Management Technical Services Rep is responsible for the direction & oversight of consumable planning and buying for K360 along with being a liaison for raw materials/makeup/dispensing. The role is responsible for all aspects of inventory management and risk management strategies for GMP consumables in K360. The individual in this role will also partner with Lilly external manufacturing and commercial manufacturing sites, representing K360 on global consumable material strategy projects. The role is responsible for working closely with the raw material coordinator and makeup/dispensing supervisor to implement process improvements focused on safety and throughput. Key Objectives and Deliverables: * Serve as liaison between the Materials Management Team and K360 Operations. * Work with the Materials Management Team to: * Assess materials & supplier risk * Assess & address impact of supplier changes * Develop robust control strategies to manage supplier/material risk. * Oversee the K360 consumable management process * Create tools to simplify and streamline consumable process from initiation through use. * Own and manage the consumable list, which entails qualifying new consumables, ensuring specifications, supplier changes and supplier information is maintained and in a constant state of compliance. * Develop relationships through communication with vendors to ensure line delays and product changes have limited impact on K360 * Consult and Interact with external manufacturing contacts to help streamline their ability to have appropriate consumables on time. * Partner with multiple Lilly manufacturing sites to learn and streamline the consumable pipeline * Oversight for ULS management of dock and consumable warehouse. * Prepare, review, approve and provide technical support for preparation of relevant technical documents such as change controls, deviation investigations and summary reports, procedures, technical reports, etc. * Lead and/or coordinate materials investigations and changes. * Participates in departmental site self-assessments and relevant audits representing dock area, consumable process, and receipt and verification. * Coach and mentor staff to ensure understanding of the raw materials and consumable process. * Collaborate with site and global resources to support materials Basic Requirements: * Exceptional organizational skills with attention to detail * Ability to work independently and handle multiple projects * Ability to communicate and work effectively with Operations, Tech Services, Engineering and Quality groups. * Ensure a safe working environment by following safety rules and helping implement/improve the safety culture * Demonstrate engagement and employ a quality mindset in all endeavours by proactively identifying quality issues and communicate appropriately. * Ability to respond to changing priorities and short lead times * Excellent verbal and written communications skills with the ability to interact well in a team environment Additional Preferences: * Demonstrated technical capability with high productivity * Proven track record of curiosity with learning agility * Self-starter with high initiative and data-driven approach to problem-solving * Demonstrated ability to participate in and facilitate decision-making * Experience with the application of GMPs in a clinical trial and/or manufacturing environment(s) * Ability to use and apply multiple computer applications (Syncade) * Experience with SAP and Ariba purchasing systems * Experience with Microsoft Office (Excel / Word) * Familiarity with Power BI * Familiarity with Trackwise Education Requirements: * Minimum HS Diploma or GED with a minimum of 10 years of experience in GMP manufacturing. Education in science or engineering related field preferred. Additional Information/Requirements: * Monday through Friday Day Shift * Some work outside of core hours may be required to enable the delivery of the portfolio Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups. Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $76.5k-112.2k yearly 60d+ ago
  • Customer Support Representative

    Apex Water + Process

    Customer Support Representative Job 8 miles from Noblesville

    WHY APEX WATER AND PROCESS INC.? Apex Water and Process is an innovative leader in providing cutting-edge water and process solutions to the industrial and agricultural sectors. We're a fast-growing company with a vibrant, team-oriented culture, committed to delivering exceptional customer service and fostering long-term partnerships. At Apex, you'll find ample opportunities for professional growth and development in a supportive environment. Plus, we offer a robust benefits package, and as a new full-time team member, you'll start accruing paid time off from day one! Don't miss out - apply today and start your journey with Team Apex! JOB SUMMARY: The Customer Support Representative will be responsible for overseeing customer orders, creating quotes for chemical, equipment, and service activities, generating purchase orders for vendors, managing purchase orders, building relationships with vendors and staff, and conducting inventory inspections. This role requires excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced environment. ESSENTIAL JOB RESPONSIBILITIES: Receive and process customer orders promptly and accurately. Ensure timely delivery of orders and address any customer inquiries or concerns regarding orders. Input accurate and up-to-date information into the ERP system, including sales orders, purchase orders, inventory levels and financial transactions. Validate data for completeness, accuracy, and compliance with company policies and procedures before entering it into the system. Track and manage purchase orders to ensure timely delivery of goods and services as needed. Develop and maintain strong relationships with vendors to facilitate smooth transactions and resolve any issues that may arise. Collaborate with internal teams, including sales, operations, and logistics, to ensure seamless order fulfillment and customer satisfaction. Provide support and assistance to colleagues as needed to meet customer needs and business objectives. Conduct regular inventory inspections to ensure accuracy and identify any discrepancies. Coordinate with warehouse and logistics teams to reconcile inventory records and maintain optimal stock levels. Adhere to and support all safety policies and guidelines. Perform other duties as assigned. REQUIRED QUALIFICATIONS: High school diploma or equivalent Two (2) years of experience in an administrative or customer-service role, preferably in the chemical or manufacturing industry Strong proficiency in Microsoft Office Suite and experience with ERP systems (e.g., SAP, Datacor, Job Boss, Acumatica) Excellent communication skills, both verbal and written, with the ability to interact effectively with customers, vendors, and internal teams and exhibit strong customer service skills Exceptional organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively in a fast-paced environment Proven ability to build and maintain positive relationships with vendors and colleagues Ability to work independently with minimal supervision and also as part of a team PREFERRED QUALIFICATIONS: Three (3)+ years of experience in an administrative or customer-service role, preferably in the chemical or manufacturing industry Associate's degree or higher in Business Administration, Supply Chain Management, or a related field Knowledge of inventory management principles and experience conducting inventory inspections Apex Water and Process Inc. (***************** is a comprehensive provider of water and process solutions, as well as fabrication for industrial and agricultural markets with enterprise-level partnerships and customer service. As a vertically integrated parent company to six outstanding regional brands, Apex is uniquely positioned to meet all our clients' fabrication, chemical, equipment, engineering and service needs efficiently and effectively. We are a fast-growing, dynamic company with a strong, supportive culture that offers many opportunities for career development and advancement. We are always looking for passionate, dedicated individuals to join our team to help us continue to strive for excellence as we provide valuable, innovative and sustainable solutions for our customers! An offer of employment at Apex Water and Process is subject to a pre-employment background check, physical and drug screen. Apex is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $31k-40k yearly est. 21d ago
  • Customer Support Representative (M-F, 11A-8P EST)

    BLC Backlotcars

    Customer Support Representative Job 8 miles from Noblesville

    operates under the hours of Monday-Friday, 11A-8P EST Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: Competitive wage Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and rapid advancement We're Looking For: A Customer Support Representative (CSR) who will be responsible for providing superior technical support and troubleshooting for OPENLANE customers. This position will use a range of technical expertise including customer service skills, tools, and resources available to deliver effective solutions to technical issues. You Are: Customer Obsessed. You're someone who consistently puts the needs and satisfaction of customers at the forefront, striving to deliver exceptional experiences and build lasting relationships Organized. You possess a high level of efficiency and effectiveness in managing tasks, information, and resources. Tech-Savvy. You have a deep understanding and adeptness with technology, effortlessly navigating digital tools and innovations to solve problems. You Will: Identify, research, and resolve technical and end-user application failures and deficiencies. Ensure proper follow-through on all directives, bulletins, and schedules from management. Work to proactively identify areas where product improvements can be made to provide enhanced ease of use and functionality. Educate and coach customers on best practices for using OPENLANE products and services. Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Thoroughly document all research and customer interactions in Salesforce (CRM) to ensure product and service reliability. Assure customer acceptance of and quality of resolution. Identify and escalate issues that require advanced product knowledge or technical expertise. Serve as a Subject Matter Expert for the design and development of training materials. Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts. Continuously engage in self-directed learning opportunities to increase functional product knowledge Document known errors, workarounds, procedures, and product-specific information. Who You Will Work With: Reporting to the Customer Service Manager, this role will support internal and external customers as they interact with the OPENLANE platform and offerings. Must Have's: Bachelor's degree or equivalent work experience 2 + years customer service / contact center experience General automotive knowledge Experience troubleshooting hardware, software, and network related issues. Ability to communicate clearly and concisely, both orally and in writing. Demonstrated ability to quickly learn new technologies and a drive to solve problems efficiently and with creativity Strong analytical, technical and problem-solving skills Nice to Have's: Experience with Salesforce, Five9, Slack, & Google Suite Web Crawling/Search experience Ability to retain knowledge of State/Local/Federal/ Contract Requirements for Role Able to successfully manage tasks and inquiries for VIP clientele Customer Service including Phone Etiquette, Empathy and Active Listening Eagerness to learn, take direction and feedback, multi-task, time manage, and problem-solve Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Hourly: $17.00 - $19.00 (Depending on experience, skill set, qualifications, and other relevant factors.)
    $17-19 hourly 6d ago
  • Customer Support Representative

    Indiana Landmarks Center

    Customer Support Representative Job 20 miles from Noblesville

    Our Customer Support Representative will help us live up to our service and support goals. The ideal candidate will be someone who will excel working in our fast-paced company, where the velocity from the time of order, design, manufacture, and ship is very high. It is also an environment where everyone makes a difference. RESPONSIBILITIES: This position provides service in a high performance, customer focused environment. This position requires a high level of accuracy and detail orientation. A successful Representative will have a positive attitude, thrive in a team environment and have the ability to handle a high volume of activity. Provide highly responsive service and support to our customers and agents in a courteous, professional, and efficient manner. Manage and prioritize customer needs and requests; answer questions and solve customer problems promptly and effectively. Administrative duties regarding transactional processes including order entry, quotes and other inquiries. Manage customer issues and problems to ensure inquiries are directed to the appropriate internal areas and issues are resolved in a timely manner and with accurate information. Coordinate with internal groups to exceed service level expectations and provide continuing visibility of commitments to the customer. Resolve matters pertaining to order entry, administration, completion and build strong relationships that promote trust and confidence with the customer and internal departments. Knowledge, Ability, & Skills Experience in event planning and execution or in a related field Strong ability to manage several different projects simultaneously and prioritize tasks Strong organizational skills and the ability to remain flexible to ever changing logistics Detail-oriented and customer focused Able to remain calm and professional under pressure Self-starter, motivated Able to work with minimal supervision, comfortable being the sole staff person on site for some events Willingness to work nights, weekends and long shifts as required by the event schedule Proficiency in Microsoft Word, Outlook, Powerpoint and Excel Ability to move tables, chairs, boxes, etc. Ability to stand for long periods of time Ability to anticipate client needs and willingness to work through the logistics of planning an event.
    $31k-40k yearly est. 60d+ ago
  • Part Time Customer Outreach Representative

    Weed Man 3.9company rating

    Customer Support Representative Job 20 miles from Noblesville

    North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities
    $37k-54k yearly est. 60d+ ago
  • Client Success Specialist

    Advisa 3.8company rating

    Customer Support Representative Job 8 miles from Noblesville

    The Client Success Specialist is a vital member of our team, responsible for empowering our clients to maximize the value of their Predictive Index (PI) data. This role serves as a trusted advisor, delivering exceptional training and development experiences while ensuring clients have the knowledge, skills, and confidence to apply PI effectively within their organizations. This position will own the end-to-end delivery of all PI-related training and development initiatives, from design to execution. They will guide clients through the onboarding process with structured kickoff calls, establishing a strong foundation for their PI program. Throughout the first year and beyond, they will provide proactive support, share best practices, and maintain an ongoing partnership to drive client success and program health. The Client Success Specialist will play a key role in helping organizations achieve measurable results with PI, fostering engagement, and ensuring retention by building lasting client relationship. This role will collaborate cross functionally and engage with all members of the ADVISA Team. RESPONSIBILITIES Facilitation and Training [50%] Deliver quality in-person and virtual training to ADVISA clients, ensuring an engaging, impactful, and profound experience that drives behavior change to support organizational goals Facilitate ADVISA's portfolio of Predictive Index programs Demonstrate exceptional preparation for sessions Engage with clients in the moment, exhibiting adaptability and responsiveness to participants during the session to deliver on our brand promise of driving behavior change Implement feedback from client evaluations to continuously improve facilitation quality and participant satisfaction Facilitate with excellence, maintaining control of the room while fostering open dialogue, collaboration, and reflection Push clients to explore deeper insights and make meaningful change by challenging assumptions and guiding action-oriented discussions Collaborate cross-functionally to align training with broader client objectives and organizational priorities Catalyze meaningful behavior change by encouraging and enabling clients to connect training content to their real-world challenges and opportunities Serve as an ambassador for ADVISA's values and mission, representing the brand with expertise and professionalism Client Support [20%] Design and deliver live and virtual software demos to showcase PI's features, capabilities, and value to clients Develop and refine client-facing resources such as guides, tip sheets, training videos, and other tools to enhance understanding and application of PI Create and facilitate webinars and workshops that address client needs, highlight best practices, and introduce new features or updates Gather and analyze client feedback through surveys, check-ins, and interactions to identify trends, gaps, and opportunities for improvement Develop and execute new tools, training modules, or content based on client insights and usage data to continually improve support offerings Guide new clients through the onboarding process, ensuring a smooth transition by executing key tasks at strategic milestones to support retention and foster long-term success Proactively reach out to clients at key milestones to check in, address their needs, and offer support to ensure their success Program Optimization [20%] Stay informed about evolving changes within PI and update materials as needed to ensure alignment with the current product portfolio and client needs Customize content to align with the specific business context and challenges of each client - in the room live and in the design on the session itself Design and develop new instructional materials and programs that align with client needs and organizational goals Refine and enhance existing content to ensure it remains relevant, impactful and aligned with evolving business and client contexts as PI evolves and changes Conduct quality assurance reviews to ensure all materials meet high standards of accuracy, consistency, and effectiveness Proofread and edit program content, presentations, and complementary materials to ensure brand alignment and clarity Create engaging videos, tutorials, supplemental one-pagers and other multimedia resources to support program delivery and participant engagement Incorporate client and facilitator feedback into the continuous improvement of materials and delivery methods Maintain and organize a library of program assets, ensuring easy access and version control for the team. Ensure that all program materials are user-friendly, participant-focused, and designed to drive learning outcomes and behavior change A-Team [10%] Participate in team initiatives; examples include but are not limited to: collaborating with colleagues to maximize opportunities to improve and grow monthly A-Team meetings mid-year and annual meetings Team meetings Manager one-on-ones CORE COMPETENCIES These are performance expectations that reflect our Core Values. All employees regardless of role, rank or title are expected to uphold these values and consistently demonstrate these behaviors. POSITION-SPECIFIC COMPETENCIES Facilitation Excellence: Demonstrates the ability to deliver impactful training sessions with confidence, clarity, and adaptability, creating an engaging learning environment for diverse participants. Client-Centric Approach: Comfort with individuals across organizational level and industries, tailoring content and interactions to align with client-specific needs and challenges Adaptability: Responds effectively to dynamic situations, adjusting facilitation, training, and support strategies to meet evolving client needs, platform features and business priorities Ownership and Accountability: Takes responsibility for the quality and delivery of programs, proactively addressing challenges and driving continuous improvement Collaboration: Works effectively with cross-functional teams, contributing to shared goals and aligning program development with broader organizational priorities Proactive Problem Solving: Anticipates client challenges and approaches evolving client needs and program challenges with creativity and resourcefulness. Delivers effective solutions under tight deadlines Communication Skills: Excels in various communication settings - including one-on-one, group facilitation, and written content creation - with clarity and professionalism Technical Proficiency: Leverages technology effectively, learning new tools quickly and applying them to enhance workflows and client outcomes QUALIFICATIONS Ideally a minimum of 2 years of professional experience in facilitation, customer service, or technology application. Experience with psychometric assessment tools preferred. Experience working in a client focused, professional services business preferred Proven software and technology savvy and skills Expert level fluency with all Microsoft products Exceptional written and verbal communication skills REQUIREMENTS Minimum of 40 hours Must be based in the Indianapolis, Carmel or surrounding areas Travel required Up to 8 nights per month, on average 4 COMPENSATION + BENEFITS: Annual salary - paid twice a month. Four-Day Summer Workweeks (Fridays off) - Enjoy extra time to recharge during the summer months. Healthcare Coverage - Generous company contributions, including up to 100% premium coverage for individuals. Comprehensive Benefits - Dental, Vision, 401(k), Life Insurance, $900 Health Savings Account (HSA) contribution. Performance-Based Bonuses - End-of-year rewards for your hard work and results. Flexible Time Off - Take time when you need it to maintain work-life balance. Paid Parental Leave - 12 weeks of fully paid leave to support growing families. Flexible Scheduling - Work when and where you're most productive. Volunteer Time Off - Paid time to give back to your community with company-sponsored initiatives. This job description in no way states or implies that these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related responsibilities requested by their supervisor. Equal Employment Opportunity Statement ADVISA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other legally protected characteristics. Commitment to Diversity and Inclusion We are dedicated to fostering a workplace that reflects the diversity of our communities and provides a welcoming, supportive environment where everyone can thrive. Candidates from all backgrounds are encouraged to apply. Accessibility Statement ADVISA is committed to providing reasonable accommodations for qualified individuals with disabilities during the application and hiring process. If you need assistance or accommodation due to a disability, please contact us at ************.
    $25k-33k yearly est. 18d ago
  • Vacation Reservations Agent

    World Explorer Travel

    Customer Support Representative Job 20 miles from Noblesville

    Are you passionate about travel and eager to turn your enthusiasm into a rewarding career? We invite you to become a key player in our team, specializing in seamless, entertaining, and stress-free travel planning. As a Vacation Reservations Agent, you will have the opportunity to craft unforgettable journeys for our clients. Responsibilities: Travel Planning & Organization: Assist clients in creating tailored travel itineraries, ensuring every detail aligns with their preferences. Personalized Recommendations: Provide bespoke suggestions for accommodations, activities, and dining options to enhance the overall travel experience. Comprehensive Coordination: Manage all travel arrangements, including flights, accommodations, transportation, and excursions. Industry Insight: Stay updated on travel trends and destinations to offer the latest and most exciting options to clients. Exceptional Customer Service: Address inquiries promptly and support clients throughout their travel journey. Requirements: Technology: Smart phone or computer with a stable internet connection. Passion for Travel: Enthusiasm for creating engaging and entertaining travel experiences. Organizational Skills: Excellent ability to multitask and stay organized. Communication Skills: Strong customer service and communication abilities. Independence: Capability to work independently and meet targets. Compensation: This role offers a commission-based pay structure, rewarding your dedication and success in crafting exceptional travel experiences. Benefits: Travel Perks: Enjoy travel discounts and perks for your own adventures. Flexible Hours: Benefit from flexible working hours that support a healthy work-life balance. Dynamic Team: Join a creative and passionate team that values your contributions. If you reside in the United States, United Kingdom, Australia, or Mexico and are ready to turn travel dreams into reality, apply now! Note: This is a business opportunity, and we are seeking serious inquiries only. If you're ready to bring joy and relaxation to travelers seeking the perfect trip, join us on this exciting and fulfilling adventure!
    $20k-25k yearly est. 60d+ ago
  • Service Center Rep

    Josephson-Wallack-Munshower Neurology, PC

    Customer Support Representative Job 20 miles from Noblesville

    Type: This is a full-time position. Normal working hours are Monday-Friday 8a-5p Classification: Nonexempt Summary/Objective: Responsible for handling incoming calls, scheduling appointments and prompt patient service. Supervision Received: Reports to Office Manager and/or Team leader. Supervision Exercised: None. Education: High School Diploma or GED Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting. Essential Functions: Answers and screens all calls and emails per clinic guidelines; directs appropriately to Physicians, other medical personnel, administrators and support staff. Takes messages following guidelines related to timeliness and accuracy and processes appropriately. Places return calls as requested. Maintains physician schedules to fill openings. Completes clerical work associated with incoming referrals from outside medical sources. Processes paperwork for new clients efficiently and in accordance with protocols. Obtains pertinent information from new patients by asking them to complete surveys or interviews in a courteous and professional manner. Collects data for the admission process. Respects client or patient dignity and confidentiality. Adheres to the facility dress code and appears professional at all times. Respects patient confidentiality. Assists other departments, as directed. Other duties, as assigned The jobholder must demonstrate current competencies applicable to job position. Competencies: Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others. Displays the ability to communicate with others effectively, listen closely and convey points clearly. Proficient with computer programs which may include Microsoft Word, Excel, Outlook and others. Demonstrates excellent patient service skills and the ability to calm patients quickly who may be distraught. Knowledge of clinic policies and procedures. Knowledge of patient service principals and techniques. Skill in screening and directing calls in a polite and professional manner Demonstrated knowledge of telephone equipment and computers Ability to work cooperatively as a member of clinics service team Travel: No travel is required. Work Environment: This job operates in a clinical office setting within a confined cubical area. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is role requires one to sit, stand and walk for 8-9 hours per day. This would require the ability to lift objects up to 30 lbs., open filing cabinets and bend or stand on a stool as necessary. This role requires full range of motion, manual dexterity, and hand-eye coordination. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working condition may change as needs evolve at any time with or without notice. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Requirements Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting. Education: High School Diploma or GED
    $28k-36k yearly est. 60d+ ago
  • Call Center (Patient Support Specialist)

    Dermatology 3.1company rating

    Customer Support Representative Job 32 miles from Noblesville

    Full-time Description The ideal candidate will be able to multi-task in a fast-paced setting, answering more than 100 calls per day while being courteous, a patient advocate, and promoting a positive patient experience. They must also be extremely detail-oriented and be able to develop strong interpersonal relationships with patients and staff. • Register and schedule patients referred by outside physicians (via phone or fax.) Ensure complete and accurate registration, including patient demographics and current insurance information. • Verify patient insurance including referrals and authorization requirements. • Triage phone calls to appropriate staff members • Additional duties as assigned. Requirements • Strong patient advocate, promoting a positive patient experience. • Experience with an EMR scheduling system. • Previous medical practice experience a plus • Basic insurance knowledge • Dedicated team-player • Dependable and reliable • Ability to effectively communication with patients • Focused on accuracy and attention-to-detail. • Positive, energetic personality
    $27k-34k yearly est. 28d ago
  • Pharmacy Specialist in the Army or Army Reserves

    U.S. Army Recruiting Battalion

    Customer Support Representative Job 20 miles from Noblesville

    **THIS JOB REQUIRES ENLISTING/JOINING THE U.S. ARMY AND YOU MUST BE BETWEEN THE AGES OF 17-34 YEARS OLD TO APPLY** Work one weekend a month, two weeks a year over the summer in the Army Reserves. The US Army and Army Reserves has multiple vacancies for an entry level Pharmacy Specialist. You do not require prior training or experience in this career field in order to qualify for this position. If you qualify, you will be given a date to attend the 10 week Basic training followed by the 23 week Advanced Individual Training (AIT). You would receive full time Army pay and Benefits while attending training. 15 Nationally Recognized Certifications are available with this training. As a Pharmacy Specialist, you'll be an integral member of the healthcare team, preparing and issuing prescribed pharmaceuticals and medicines, while also maintaining pharmacy supplies and records under the supervision of pharmacists and doctors. You will evaluate orders, verify dosage calculations, and provide instructions to patients on how to properly take the medicine. ADDITIONAL BENEFITS: -Educational: Tuition Assistance/Reserve Montgomery GI Bill/Student Loan Repayment Program -Health/Dental/Vision/Life Insurance -Earn College Credits from Training and Certifications -Hiring preferences in Civilian Employment with Partnership for Youth Success Program -Training and Security Clearances can be used for Civilian Employment Additional Entry Level Medical Specialties include: 68B Orthopedic Specialist 68C Practical Nursing Specialist 68D Operating Room Specialist 68E Dental Specialist 68F Physical Therapy Specialist 68G Patient Administration Specialist 68X Behavioral Health Specialist 68P Radiology Specialist 68S Preventative Medicine Specialist 68W Army Medical Specialist Required qualifications: 17 years or older Legally authorized to work in the United States Speaks English Background check At least high school diploma or equivalent or higher Drug screening
    $29k-39k yearly est. 11d ago
  • K360 Materials Management Technical Services Rep - CT Pilot Plant, BRD Bioprocess Operations

    Eli Lilly and Company 4.6company rating

    Customer Support Representative Job 37 miles from Noblesville

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $76,500 - $112,200 Job Description The Clinical Trial (CT) manufacturing organization is responsible for the production of drug substance, supporting the BRD organization and their objectives. The facility is focused on new protein therapeutics to market by producing bulk drug substance (API) for clinical trials, along with the associated technical data and documentation to support GMP activities. The plant is located within Building 360 (K360) in Indianapolis, IN at the Lilly Technology Center North campus. The K360 Materials Management Technical Services Rep is responsible for the direction & oversight of consumable planning and buying for K360 along with being a liaison for raw materials/makeup/dispensing. The role is responsible for all aspects of inventory management and risk management strategies for GMP consumables in K360. The individual in this role will also partner with Lilly external manufacturing and commercial manufacturing sites, representing K360 on global consumable material strategy projects. The role is responsible for working closely with the raw material coordinator and makeup/dispensing supervisor to implement process improvements focused on safety and throughput. Key Objectives and Deliverables: Serve as liaison between the Materials Management Team and K360 Operations. Work with the Materials Management Team to: Assess materials & supplier risk Assess & address impact of supplier changes Develop robust control strategies to manage supplier/material risk. Oversee the K360 consumable management process Create tools to simplify and streamline consumable process from initiation through use. Own and manage the consumable list, which entails qualifying new consumables, ensuring specifications, supplier changes and supplier information is maintained and in a constant state of compliance. Develop relationships through communication with vendors to ensure line delays and product changes have limited impact on K360 Consult and Interact with external manufacturing contacts to help streamline their ability to have appropriate consumables on time. Partner with multiple Lilly manufacturing sites to learn and streamline the consumable pipeline Oversight for ULS management of dock and consumable warehouse. Prepare, review, approve and provide technical support for preparation of relevant technical documents such as change controls, deviation investigations and summary reports, procedures, technical reports, etc. Lead and/or coordinate materials investigations and changes. Participates in departmental site self-assessments and relevant audits representing dock area, consumable process, and receipt and verification. Coach and mentor staff to ensure understanding of the raw materials and consumable process. Collaborate with site and global resources to support materials Basic Requirements: Exceptional organizational skills with attention to detail Ability to work independently and handle multiple projects Ability to communicate and work effectively with Operations, Tech Services, Engineering and Quality groups. Ensure a safe working environment by following safety rules and helping implement/improve the safety culture Demonstrate engagement and employ a quality mindset in all endeavours by proactively identifying quality issues and communicate appropriately. Ability to respond to changing priorities and short lead times Excellent verbal and written communications skills with the ability to interact well in a team environment Additional Preferences: Demonstrated technical capability with high productivity Proven track record of curiosity with learning agility Self-starter with high initiative and data-driven approach to problem-solving Demonstrated ability to participate in and facilitate decision-making Experience with the application of GMPs in a clinical trial and/or manufacturing environment(s) Ability to use and apply multiple computer applications (Syncade) Experience with SAP and Ariba purchasing systems Experience with Microsoft Office (Excel / Word) Familiarity with Power BI Familiarity with Trackwise Education Requirements: Minimum HS Diploma or GED with a minimum of 10 years of experience in GMP manufacturing. Education in science or engineering related field preferred. Additional Information/Requirements: Monday through Friday Day Shift Some work outside of core hours may be required to enable the delivery of the portfolio Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups. Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $76.5k-112.2k yearly 60d+ ago
  • Customer Support Representative (Tu-Fri, 9-6 EST, Sat, 8-5 EST)

    BLC Backlotcars

    Customer Support Representative Job 8 miles from Noblesville

    operates under the hours of Tuesday-Friday, 9-6 EST, and Saturday 8-5 EST Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: Competitive wage Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and rapid advancement We're Looking For: A Customer Support Representative (CSR) who will be responsible for providing superior technical support and troubleshooting for OPENLANE customers. This position will use a range of technical expertise including customer service skills, tools, and resources available to deliver effective solutions to technical issues. You Are: Customer Obsessed. You're someone who consistently puts the needs and satisfaction of customers at the forefront, striving to deliver exceptional experiences and build lasting relationships Organized. You possess a high level of efficiency and effectiveness in managing tasks, information, and resources. Tech-Savvy. You have a deep understanding and adeptness with technology, effortlessly navigating digital tools and innovations to solve problems. You Will: Identify, research, and resolve technical and end-user application failures and deficiencies. Ensure proper follow-through on all directives, bulletins, and schedules from management. Work to proactively identify areas where product improvements can be made to provide enhanced ease of use and functionality. Educate and coach customers on best practices for using OPENLANE products and services. Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Thoroughly document all research and customer interactions in Salesforce (CRM) to ensure product and service reliability. Assure customer acceptance of and quality of resolution. Identify and escalate issues that require advanced product knowledge or technical expertise. Serve as a Subject Matter Expert for the design and development of training materials. Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts. Continuously engage in self-directed learning opportunities to increase functional product knowledge Document known errors, workarounds, procedures, and product-specific information. Who You Will Work With: Reporting to the Customer Service Manager, this role will support internal and external customers as they interact with the OPENLANE platform and offerings. Must Have's: Bachelor's degree or equivalent work experience 2 + years customer service / contact center experience General automotive knowledge Experience troubleshooting hardware, software, and network related issues. Ability to communicate clearly and concisely, both orally and in writing. Demonstrated ability to quickly learn new technologies and a drive to solve problems efficiently and with creativity Strong analytical, technical and problem-solving skills Nice to Have's: Experience with Salesforce, Five9, Slack, & Google Suite Web Crawling/Search experience Ability to retain knowledge of State/Local/Federal/ Contract Requirements for Role Able to successfully manage tasks and inquiries for VIP clientele Customer Service including Phone Etiquette, Empathy and Active Listening Eagerness to learn, take direction and feedback, multi-task, time manage, and problem-solve Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Hourly: $17.00 - $19.00 (Depending on experience, skill set, qualifications, and other relevant factors.)
    $17-19 hourly 52d ago

Learn More About Customer Support Representative Jobs

How much does a Customer Support Representative earn in Noblesville, IN?

The average customer support representative in Noblesville, IN earns between $28,000 and $44,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average Customer Support Representative Salary In Noblesville, IN

$35,000

What are the biggest employers of Customer Support Representatives in Noblesville, IN?

The biggest employers of Customer Support Representatives in Noblesville, IN are:
  1. BLC Backlotcars
  2. Star Financial Bank Anderson Indiana
  3. Apex Water + Process
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