Customer Care Representative
Customer Support Representative Job 25 miles from Lebanon
Wouldn't you love to have an opportunity to change someone's day from bad to good? Here at Mister Quik Home Services our Call Center Team is the first point of contact for our customers. Our Core Values at Mister Quik are “to Tell the Truth, You Before Me and Respect Others” and our Customer Success Specialists do their best to make each customer call feel these values come alive as they schedule the customers home visit. We are looking for individuals who match these values, love to problem solve, possess great people skills, and love to go above and beyond for our customers. Mister Quik Home Services has been in business for 23 years and was just named one of Indy's best workplaces in 2022. Join our team today to gain a career and not just another job!
Why Mister Quik?
Competitive pay
Growth and promotion opportunities
Hands on training
Health, Dental and Vision plans
Benefits including 401k, life insurance, short- & long-term disability insurance
Employee & family and friend's discount
Holiday and time off pay
Company Events
Contests & Prizes
Paid training
Referral Program
Requirements
Ability to sit for long periods of time
Strong listening skills
Great communication skills
Comfort with a fast-paced environment and multitasking
High School diploma or equivalent
Work onsite in our call center
Work one Saturday a month
Open to 10 AM- 7 PM shift
Responsibilities
Efficiently and effectively manage high volume of inbound/outbound calls
Ensure customer satisfaction by determining customer needs
Provide customer contact via phone and email.
Must be available to work nights and weekends, variable schedule(s) and overtime as necessary
Regular, consistent, and punctual attendance
Other duties as assigned
Job Type: Full-time
Pay: Up to $25.00 per hour
Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Work Location: In person
Technical Service Representative
Customer Support Representative Job 25 miles from Lebanon
Field Technical Services Representative
About the Job
Spears Manufacturing Co. needs a self motivated and strong communicator for a Field Technical Services Representative position. Strong mechanical aptitude and ability to travel required. Position will be for the Indiana, Kentucky and E. Tennessee territory.
Qualified candidates must live within the territory and have a minimum of 2 years experience with pipe and fittings.
PRIMARY RESPONSIBILITIES:
· This position entails calling on engineers, contractors and end users for the purpose of technical assistance, training and specification of Spears products.
· Conduct product education and training seminars for end users, designers, distributors, contractors etc… as requested while continuing to educate himself/herself on Spears products.
· Assist end users, specifying entities, design firms, code authorities etc… with product specifications and code approvals.
· Assist end users and contractors with jobsite failure analysis and hands-on work assignments when required.
· Handle difficult situations with professionalism and tact.
REQUIREMENTS:
· A self-starter with the ability to learn quickly.
· The ability to work with a strong sense of urgency.
· Basic negotiation skills.
· Self-motivated, detail-oriented and organized.
· Strong mechanical aptitude.
· Computer literate.
· Able to multi-task and prioritize.
· Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems.
· Ability to travel within territory and outside territory when required.
Please send resumes to: ********************
ABOUT SPEARS MANUFACTURING CO.:
• Established in 1969 Spears is a leading manufacturer of plastic pressure pipe fittings & valves. For more information, please visit: **************
Customer Service Representative
Customer Support Representative Job In Lebanon, IN
McKinley Packaging, a national Corrugated Packaging company is seeking candidates for Customer Service Representative opportunities at our fast-paced Corrugated Container manufacturing facility in Lebanon, IN.
This position is an extension of the Sales Team and has responsibility for supporting an assigned Customer account base as we add to our talent in Customer Service. The CSR will assist sales by maintaining accounts while developing strong Customer relationships to support and promote current and future business opportunities.
Responsibilities, include but are not limited to the following:
Be the primary point of contact for the Customer and the Outside Sales Rep for order placement and coordination with the facility production group on a daily basis by various means of communication
Develop strong, internal working relationships with production team, design and shipping to support and promote efficient, timely, and accurate response to Customer expectations
Process orders and new items received from Customers and Sales Reps using various applications.
Enter information into estimating system or request product quotes, as applicable, to provide job costing to management for analysis and pricing.
Track orders, initiate changes and expediting orders per the Customer or Sales Rep requests and communicating appropriately.
Initiate outside manufacturing orders, as appropriate, communicating all necessary details and handling follow-up as required.
Address Customer complaints and questions seeking aid from sales and management as necessary.
Follow established processes and procedures to ensure accuracy of work including product pricing for invoicing
Requirements:
Minimum of 2+ years of Customer Service experience in a corrugated paper manufacturing environment is required.
Superb customer service, including excellent verbal and written communication skills.
Computer and administrative skills; preferably experience using SAP.
Knowledge of corrugated manufacturing process is preferred.
Some college and/or Sales or Customer Service coursework and/or equivalent experience,
Four-year degree is preferred.
"McKinley Packaging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training."
Client Services Associate
Customer Support Representative Job 25 miles from Lebanon
An entry level Client Service Associate assists the Financial Professional in office management and general administrative functions. This position is primarily clerical support with some limited marketing support duties. No licenses, appointments or registrations are required. This person generally manages the FP's office, calendar, maintain files, mail, phones, and will prepare correspondence on behalf of the FP.
Typical qualifications for this type of CSA position:
- Organization and time management skills.
- Attention to detail
- Interpersonal communication skills.
- Demonstrated ability to work with confidential information.
- Excellent customer service skills, with the ability to communicate effectively and build rapport with clients.
- Familiarity with Microsoft applications including Outlook, Word, PowerPoint, and Excel.
- Telemarketing skills a plus
- Strong written and verbal communication skills to effectively communicate with clients and internal teams.
Join my team as a Client Services Associate and play a key role in providing exceptional service to our valued clients. This position offers opportunities for professional growth and development in the financial services industry.
Please note that only qualified candidates will be contacted for an interview.
Night Shift CSR
Customer Support Representative Job 25 miles from Lebanon
Night Shift Customer Service Representative
Shift: Night Shift (Exact Hours 10PM-7AM)
About Circle Logistics:
Circle Logistics is a fast-growing, customer-focused third-party logistics (3PL) company that provides reliable freight solutions across North America. Our team is driven by innovation, efficiency, and a commitment to delivering top-tier service to our customers and carrier partners.
Job Summary:
We are seeking a Night Shift Customer Service Representative to join our Indianapolis office. This role is crucial in ensuring seamless overnight operations by tracking shipments, dispatching loads, and proactively resolving any issues that arise. The ideal candidate will have strong attention to detail, a high sense of urgency, and the ability to think critically under pressure.
Responsibilities:
Monitor and track shipments to ensure on-time delivery.
Dispatch loads and communicate with drivers and carriers to confirm pickup and delivery details.
Respond quickly to any service disruptions, delays, or issues, working to resolve problems efficiently.
Maintain clear and proactive communication with customers, carriers, and internal teams regarding shipment statuses.
Update TMS (Transportation Management System) with accurate and real-time tracking information.
Handle after-hours customer inquiries and provide high-quality support.
Problem-solve and escalate critical issues when necessary.
Ensure compliance with company policies and industry regulations.
Qualifications:
Experience in freight brokerage, dispatching, or transportation/logistics (preferred).
Strong problem-solving skills with a high sense of urgency.
Excellent attention to detail and ability to multitask in a fast-paced environment.
Effective communication skills-both written and verbal.
Ability to work independently with minimal supervision.
Proficiency in TMS software, Macropoint, and/or other tracking tools (preferred).
Availability to work overnight hours and occasional weekends as needed.
What We Offer:
Competitive salary based on experience.
Opportunities for career growth within a rapidly expanding company.
A dynamic and team-oriented work environment.
Join Circle Logistics and be a key part of our commitment to exceptional customer service in the fast-paced world of logistics. Apply today!
Customer Service Representative
Customer Support Representative Job 19 miles from Lebanon
At State Farm , our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. State Farm agents have built lasting customer relationships for over 90 years, with over 19,000 agents serving customers across the United States.
Role Description
This is a full-time on-site role as a Customer Service Representative at State Farm Agent in Carmel, IN. The Customer Service Representative will be responsible for providing exceptional customer service, support, satisfaction, and experience to State Farm customers on a day-to-day basis.
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Service skills
Customer Experience skills
Strong communication and interpersonal skills
Ability to handle high-pressure situations calmly
Problem-solving skills
Experience in the insurance or financial services industry is a plus
High school diploma or equivalent required, college degree preferred
Customer Service Representative
Customer Support Representative Job 25 miles from Lebanon
Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way?
Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person.
If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative!
Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states.
You'll know you are a successful Customer Service Representative when you:
Provide outstanding customer service and problem resolution
Perform collection activities on delinquent accounts
Assist with insurance verifications
Perform Welcome Calls
Act as back up to our Administrative Assistant to receive loan payments and fund loans
Perform Skip Tracking and other locate activities
You could be a great addition as Customer Service Representative if you have:
Previous customer service and/or collections experience
A valid state driver's license, with an acceptable driver's record
Access to a reliable automobile for work use
Keep in mind that we provide:
An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your Company set goals!
Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more.
Growth Potential- We believe in fostering our employees' talents and providing a pathway for their individual career story.
TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
Come Begin Your Story! Apply Today!
Guest Experience Specialist - Zero hours
Customer Support Representative Job 20 miles from Lebanon
RV Technician - Medicine Hat
Who we are:
We know that memories made around the campfire with friends and family last a lifetime because we do it ourselves! Our mission at ArrKann is the same as it's been since 1977: to give our customers the exceptional service, selection, and expertise they need to embrace the RV lifestyle.
Employees tell us they like working with ArrKann because…
We're family-owned and operated - and have been for three generations. Our employees are like family. We're closed on Sundays to give our staff time to spend with their loved ones and enjoy their own RV adventures!
Our commitment to family extends to how we invest in the communities where we live and work. We sponsor events and initiatives that focus on helping families and children.
We have great people who are helpful, fun to work with, and good at what they do!
What you'll get when you work with us:
A career - we've been growing! You can find our dealerships in Carstairs, Edmonton, Calgary, Red Deer, and Medicine Hat, and we're always looking for amazing people who want to build a career with us.
A voice! We know our people have great ideas and valuable feedback, and we encourage everyone to share their thoughts so we can continue to deliver an even better employee and customer experience.
A supportive, team-oriented, and fun work environment, where you can feel free to be yourself.
Professional and personal development opportunities. We are always learning and want to make sure you have the support you need to build the skills you need to grow in your career.
About the role:
Our RV Technicians work diligently and efficiently to perform high-quality service, repairs, and maintenance so our customers can enjoy their RV and connect with the great outdoors.
If you're a registered apprentice, seeking an apprenticeship, or a ticketed RV Technician seeking a stable work environment where you will be part of a team that consistently delivers quality work, this may be the spot for you!
The selected candidate must be available on weekdays, evenings, and Saturdays but not Sundays!
About you:
You enjoy working independently but like the opportunity to help your team when needed and get help when you need it.
You take pride in your work and feel a sense of pride and accomplishment in seeing a job through.
You thrive in a role where you're usually completing one task at a time, can focus, and be precise while working at an efficient and steady pace.
Requirements:
Goal-oriented and achievement-driven.
Mechanical inclination.
Willingness to complete apprenticeship.
Ability to provide a personal set of required tools.
Intermediate computer skills.
If this sounds like you, we encourage you to apply! We thank all applicants for their interest; however, only those selected will be contacted.
To find out more about ArrKann Trailer & R.V. Centre visit our website, or find us on Twitter, Facebook, or Instagram @ArrKannRV.
#J-18808-Ljbffr
Associate Representative - Customer Service
Customer Support Representative Job 25 miles from Lebanon
As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
**Responsibilities:**
+ Interacts with customers by phone or in person to provide information and to ensure best service possible.
+ Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.
+ Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.
+ Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
+ Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken.
+ Refers unresolved customer grievances to designated departments for further investigation.
+ Completes customer invoicing.
+ Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity.
+ Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains.
+ Prepares for, attends, and participates in weekly sales meetings.
+ Remains current on industry trends, market activity and competitor products.
**Qualifications:**
+ High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred
+ 0-2 years of relevant experience
+ 1 year of sales experience preferred
+ Direct Sales (B2B) experience preferred
+ Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred
+ Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
+ Ability to build working relationships with other functional areas to best support mutual objectives
+ Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers
+ Ability to research and resolve customer issues
+ Strong written and verbal communication skills
+ Basic computer skills
+ Ability to effectively prioritize and execute tasks
+ Ability to build and maintain long-term relationships with customers
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer._
**_Los Angeles Unincorporated County Candidates Only_** _: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
Materials Management Technical Services Rep, Pilot Plant, BRD Bioprocess Operations
Customer Support Representative Job 25 miles from Lebanon
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Job Description
The Clinical Trial (CT) manufacturing organization is responsible for the production of drug substance, supporting the BRD organization and their objectives. The facility is focused on new protein therapeutics to market by producing bulk drug substance (API) for clinical trials, along with the associated technical data and documentation to support GMP activities. The plant is located within Building 360 (K360) in Indianapolis, IN at the Lilly Technology Center North campus.
The K360 Materials Management Technical Services Rep is responsible for the direction & oversight of consumable planning and buying for K360 along with being a liaison for raw materials/makeup/dispensing. The role is responsible for all aspects of inventory management and risk management strategies for GMP consumables in K360. The individual in this role will also partner with Lilly external manufacturing and commercial manufacturing sites, representing K360 on global consumable material strategy projects. The role is responsible for working closely with the raw material coordinator and makeup/dispensing supervisor to implement process improvements focused on safety and throughput.
Key Objectives and Deliverables:
Serve as liaison between the Materials Management Team and K360 Operations.
Work with the Materials Management Team to:
Assess materials & supplier risk
Assess & address impact of supplier changes
Develop robust control strategies to manage supplier/material risk.
Oversee the K360 consumable management process
Create tools to simplify and streamline consumable process from initiation through use.
Own and manage the consumable list, which entails qualifying new consumables, ensuring specifications, supplier changes and supplier information is maintained and in a constant state of compliance.
Develop relationships through communication with vendors to ensure line delays and product changes have limited impact on K360
Consult and Interact with external manufacturing contacts to help streamline their ability to have appropriate consumables on time.
Partner with multiple Lilly manufacturing sites to learn and streamline the consumable pipeline
Oversight for ULS management of dock and consumable warehouse.
Prepare, review, approve and provide technical support for preparation of relevant technical documents such as change controls, deviation investigations and summary reports, procedures, technical reports, etc.
Lead and/or coordinate materials investigations and changes.
Participates in departmental site self-assessments and relevant audits representing dock area, consumable process, and receipt and verification.
Coach and mentor staff to ensure understanding of the raw materials and consumable process.
Collaborate with site and global resources to support materials
Basic Requirements:
Exceptional organizational skills with attention to detail
Ability to work independently and handle multiple projects
Ability to communicate and work effectively with Operations, Tech Services, Engineering and Quality groups.
Ensure a safe working environment by following safety rules and helping implement/improve the safety culture
Demonstrate engagement and employ a quality mindset in all endeavours by proactively identifying quality issues and communicate appropriately.
Ability to respond to changing priorities and short lead times
Excellent verbal and written communications skills with the ability to interact well in a team environment
Additional Preferences:
Demonstrated technical capability with high productivity
Proven track record of curiosity with learning agility
Self-starter with high initiative and data-driven approach to problem-solving
Demonstrated ability to participate in and facilitate decision-making
Experience with the application of GMPs in a clinical trial and/or manufacturing environment(s)
Ability to use and apply multiple computer applications (Syncade)
Experience with SAP and Ariba purchasing systems
Experience with Microsoft Office (Excel / Word)
Familiarity with Power BI
Familiarity with Trackwise
Education Requirements:
Minimum HS Diploma or GED with a minimum of 10 years of experience in GMP manufacturing. Education in science or engineering related field preferred.
Additional Information/Requirements:
Monday through Friday Day Shift
Some work outside of core hours may be required to enable the delivery of the portfolio
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$76,500 - $112,200
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
Customer Support Representative
Customer Support Representative Job 25 miles from Lebanon
Our Customer Support Representative will help us live up to our service and support goals. The ideal candidate will be someone who will excel working in our fast-paced company, where the velocity from the time of order, design, manufacture, and ship is very high. It is also an environment where everyone makes a difference.
RESPONSIBILITIES:
This position provides service in a high performance, customer focused environment. This position requires a high level of accuracy and detail orientation. A successful Representative will have a positive attitude, thrive in a team environment and have the ability to handle a high volume of activity.
Provide highly responsive service and support to our customers and agents in a courteous, professional, and efficient manner.
Manage and prioritize customer needs and requests; answer questions and solve customer problems promptly and effectively.
Administrative duties regarding transactional processes including order entry, quotes and other inquiries.
Manage customer issues and problems to ensure inquiries are directed to the appropriate internal areas and issues are resolved in a timely manner and with accurate information.
Coordinate with internal groups to exceed service level expectations and provide continuing visibility of commitments to the customer.
Resolve matters pertaining to order entry, administration, completion and build strong relationships that promote trust and confidence with the customer and internal departments.
Knowledge, Ability, & Skills
Experience in event planning and execution or in a related field
Strong ability to manage several different projects simultaneously and prioritize tasks
Strong organizational skills and the ability to remain flexible to ever changing logistics
Detail-oriented and customer focused
Able to remain calm and professional under pressure
Self-starter, motivated
Able to work with minimal supervision, comfortable being the sole staff person on site for some events
Willingness to work nights, weekends and long shifts as required by the event schedule
Proficiency in Microsoft Word, Outlook, Powerpoint and Excel
Ability to move tables, chairs, boxes, etc.
Ability to stand for long periods of time
Ability to anticipate client needs and willingness to work through the logistics of planning an event.
Care Communications Executive - North Florida / Georgia
Customer Support Representative Job 26 miles from Lebanon
divp style="text-align:left"bThis is where you save and sustain lives /b/pp style="text-align:inherit"/pp style="text-align:left"At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world.
You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
/pp style="text-align:inherit"/pp style="text-align:left"Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home.
For over 85 years, we have pioneered significant medical innovations that transform healthcare.
/pp style="text-align:inherit"/pp style="text-align:left"Together, we create a place where we are happy, successful and inspire each other.
This is where you can do your best work.
/pp style="text-align:inherit"/pp style="text-align:left"Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.
/pp style="text-align:inherit"/pp style="text-align:inherit"/ppbspan THIS IS WHERE you build trust to achieve results!/span/b/pp/pp As a Care Communications Executive, you will have the opportunity to partner with the country's top healthcare providers and leverage our clinical IT and clinical communications portfolio to enhance outcomes for patients and their caregivers.
/pp Baxter's portfolio includes high-value clinical applications that can help our customers drive improvements in patient and caregiver communication, clinical outcomes, and clinical workflow.
You will partner with cross-portfolio sales executives to target key accounts and close system-wide, software solution sales that aim to protect patients and improve caregiver and patient satisfaction.
/pp/ppbspan What you'll be doing:/span/b/pp/pulli Use health economics data to develop territory business plans to meet/exceed assigned sales goals/lili Gain trust and enhance credibility with customers and partners/lili Proactively source and drive new business by capturing previously untapped customers as well as growing existing installed base for Baxter Care Communications solutions, including clinical communication applications, nurse call/communication, real time locating, patient safety applications, connectivity, and other new products and solutions as they are introduced/lili Deliver effective presentations that promote the value of Baxter solutions as drivers for clinical outcomes.
Communicate valuable technical insight that provides customers with confidence and assurance that Baxter solutions complement their IT environment/lili Interact effectively with all roles within the customer C-Suite via strong executive presence, tenacity and health economics' savvy to gain access to this audience for meetings that drive the business forward/lili Effectively review and run a territory with the ability to independently identify the hospital- or system-wide opportunities/lili Coordinate quoting and deliver proposals to customers that align with their needs, budget, and processes while managing discounts to protect margins for the business/lili Understand customer's buying processes well and effectively navigate the customers' contracting process in partnership with Baxter legal and business resources/lili Effectively forecast and manage sales opportunities in Salesforce, inclusive of capturing next steps in the process, sales stages, probabilities, close dates and deal sizes.
/lili Maintain and grow industry and product knowledge by staying up-to-date on healthcare trends, technology and economics/lili Apply expertise to articulate specific economic and clinical benefits to customers including linking products to outcomes and providing solutions to customer needs.
/lili Fully understand Baxter's operational and service processes and be able to articulate processes to customers through sales process/lili Effectively negotiate and close deals, working with key buying influencers, such as clinical users, medical users, and IT, as well as department heads and the C-suite (CMIO, CNIO, CNO, CIO, Chief Digital Officer)/li/ulp/ppbspan What you'll bring:/span/b/pp/pulli4+ years' experience as top performer in healthcare software direct sales at a hospital or system level, with C-level relationships/lili Bachelor's degree or equivalent experience from an accredited university/lili Strong successful solutions selling experience with a history of new account development with early-to-market digital and software solutions/lili Experience in learning and growing revenue for sophisticated portfolio including new additions to portfolio/lili Technical understanding of IT environments and working knowledge of clinical and medical processes and workflows/lili Strong background of high-dollar, innovative sales and lifecycle selling/lili Experience with Salesforce or similar CRM tool and track record of effective funnel management and forecasting/lili Strong work ethic, demonstrating a commitment to details, organization, and time management skills/lili Strong oral and written communication skills with ability to interact effectively with all levels of customers and staff externally as well as internal team members/lili Effective negotiation and closing skills/lili Up to 50-75% travel, including overnight/li/ulp/pp/pp We understand compensation is an important factor as you consider the next step in your career.
/pp At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices.
To that end, this position has a base salary range of $60,000 to $102,000 plus a commission target.
The above range represents the expected base salary range for this position.
The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.
/pp/ppspan Applicants must be authorized to work for any employer in the U.
S.
We are unable to sponsor or take over sponsorship of an employment visa at this time.
/span/pp/pp/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bUS Benefits at Baxter (except for Puerto Rico)/b/pp style="text-align:inherit"/pp style="text-align:left"This is where your well-being matters.
Baxter offers comprehensive compensation and benefits packages for eligible roles.
Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.
Join us and enjoy the competitive compensation and benefits we offer to our employees.
For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: a href="************
baxter.
com/careers/benefits" target="_blank"Benefits | Baxter/a/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bEqual Employment Opportunity/b/pp style="text-align:inherit"/pp style="text-align:left"Baxter is an equal opportunity employer.
Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
br/ br/a href="***********
dol.
gov/ofccp/regs/compliance/posters/pdf/eeopost.
pdf" target="_blank"EEO is the Law /abr/a href="***********
dol.
gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.
pdf" target="_blank"EEO is the law - Poster Supplement/a br/a href="************
dol.
gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.
pdf" target="_blank"Pay Transparency Policy/a/pp style="text-align:inherit"/pp style="text-align:left"bReasonable Accommodations/bbr/br/span Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the a href="**************
office.
com/Pages/ResponsePage.
aspx?id=Nd3GyB-HME-FrGU185glFEz6tL6PVBRBmGWW8EAuijxUQk5XRjBPM0Q5R09INVM2NklFSzhMWU9MVi4u" target="_blank"link/a here and let us know the nature of your request along with your contact information.
/span/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bRecruitment Fraud Notice/bbr/br/span Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information.
To learn how you can protect yourself, review our a href="*************
baxter.
com/how-to-apply#fraud-notice" target="_blank"Recruitment Fraud Notice/a.
/span/p/div
Customer Success Consultant - Hybrid in GA, NC, SC, TN, MO, KS, AR
Customer Support Representative Job 25 miles from Lebanon
**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
**Our culture values diversity, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ***********************************************************
The Customer Success Consultant will build relationships in key accounts to ensure they are supported throughout the customer journey. They will support account retention to increase revenue. The customer success specialist will collaborate with internal departments to support top accounts in the United States. They will work closely with the customer and sales representatives to understand customer goals, needs, and best ways to support the account.
The Customer Success Consultant will manage accounts in the following territories: **GA, NC, SC, TN, MO, KS, AR.** While residency in the territory is not required, candidates located in the Southeast region are preferred. This role requires travel, and a company car is not provided.
What you'll do here:
Consultant -
+ Ability to work as a consultant, project manager, account manager, and data analyst.
+ Ability to develop strong product knowledge and align product implementation to customer's goals and outcomes.
+ Ability to clearly communicate with school administrators to understand their greatest needs and expected implementation and adoption outcomes.
+ Build and maintain relationships, becoming a trusted advisor to partners to ensure customer retention.
+ Partner with internal teams on professional development and customer support to create customer journey maps and inform product development roadmap.
Project Manager -
+ Monitor each step of implementation process and project progress: anticipate potential issues and proactively manage details.
+ Develop a strategic plan to build customer relationships with key customer roles including technology director, curriculum director, building administration, department chairs, grade level chairs, and coaches.
+ Proactively establish expectations with customers to ensure successful implementations and outcomes.
+ Engage colleagues as needed to provide solutions to customers, including onboarding/training, strategic product and content discussions, and customer support needs.
+ Assist and support sales, marketing, and product teams in handling customer requests and needs in a timely manner.
Account Manager -
+ Actively engage customers regarding their product implementation and use.
+ Monitor and act on account expirations and renewal targets and leverage relationships to achieve customer renewals.
+ Respond to customer inquiries and resolve any unforeseen issues in a timely manner.
+ Demonstrate flexibility and be able to shift focus between designated and pooled accounts.
+ Use appropriate communication methods to engage customers - meetings, webinars, videos, emails, and phone calls.
Data Analyst -
+ Use metrics across multiple platforms to document, respond, and improve customer health.
+ Present and use data to facilitate strategic account meetings during key times in the customer journey.
+ Create and maintain Pendo guides, surveys, and reports for analysis and customer support.
+ Work closely with team to position pilots for successful future adoptions.
Skills you will need here:
+ Bachelor's degree preferred
+ 3-5 years' of customer success, sales or education experience or a combination of education and relevant experience.
+ Understanding of and experience in implementing successful customer retention and growth strategies.
+ Strong MS Office skills and Excel experience required.
At National Geographic Learning, a part of Cengage Group, we are enabling opportunity, powering progress, and supporting student journeys toward college and career. Using our digital learning programs and classroom learning resources, students experience the excitement and joy of learning that National Geographic explorers, scientists, writers, and photographers experience.
Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences, or for any other reason.
Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at *****************.
**About Cengage** **Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$67,000.00 - $107,200.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Part Time Customer Outreach Representative
Customer Support Representative Job 25 miles from Lebanon
North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth!
As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students!
As an associate Weed Man will enjoy:
Ability to work independently as part of a team
Competitive Salary and Bonus Program
Varying Benefit Packages
Industry and Company Training
Advancement Opportunities
Customer Success Representative
Customer Support Representative Job 25 miles from Lebanon
Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.
Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.
To learn more about Topcon career opportunities go to ********************* .
Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name.
**Job Purpose:**
The Customer Success Representative supports Autodesk and Bluebeam Account Managers in driving business growth and renewals by fostering strong client relationships and ensuring the successful delivery of technical service engagements. This role acts as a trusted advisor to clients, aligning their needs with tailored solutions, providing proactive support, and ensuring satisfaction through effective coordination of resources and services to achieve desired outcomes.
**Core Job Duties**
+ Collaboration with Account Managers: Partner closely with account managers to identify opportunities for renewals, upselling, and cross-selling by understanding client goals and aligning solutions accordingly.
+ Technical Service Oversight: Coordinate and oversee the delivery of technical service engagements, ensuring they are executed on time, within scope, and meet client expectations.
+ Client Relationship Management: Build and maintain strong, trust-based relationships with clients, acting as their primary point of contact for ongoing support and service needs.
+ Customer Advocacy: Serve as the voice of the customer, gathering feedback and insights to communicate client needs, challenges, and opportunities to internal teams.
+ Issue Resolution: Act as a liaison between the client and technical teams to resolve issues promptly, ensuring minimal disruption to client operations.
+ Process Improvement **:** Contribute to the development of customer success best practices and tools to enhance team efficiency and customer experiences.
**Minimum Requirements for job:**
**Education and Experience:**
+ Bachelor's degree in Business Admin or Technology related field
+ 5+ years of experience in Autodesk and Bluebeam Customer Success, Account Management, technical project management, or related role
+ Familiarity with CRM and PM tools
**Knowledge, Skills & Attributes:**
+ Autodesk and Bluebeam or related software
+ Strong understanding of customer success principles and practices.
+ Familiarity with technical service delivery processes and project coordination.
+ Strong organizational and time-management abilities to handle multiple priorities effectively.
+ Analytical and problem-solving skills for addressing client issues and identifying opportunities.
+ Customer-focused mindset with a proactive approach to addressing needs and challenges.
+ Collaborative and team-oriented with the ability to work across departments.
**Physical Requirements:**
+ Occasional ability to lift and carry items up to 20 pounds, such as laptops, presentation materials, or equipment.
+ Capacity to travel as required, which may include driving or air travel.
**Working Conditions:**
+ Primarily operates in a remote work environment with consistent access to necessary technology and resources.
+ Flexible schedule to accommodate client meetings or deadlines across different time zones, including occasional early mornings or late evenings.
+ Periodic travel may be required for on-site client visits, conferences, or team meetings
+ Ability to work in a fast-paced, collaborative environment while managing multiple tasks and deadlines.
**We are Topcon (*********************************** .** We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services.
We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow.
Learn more here (**************************** .
Order Entry 1
Customer Support Representative Job 36 miles from Lebanon
The Order Entry Clerk I is responsible for receiving and entering customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities. Duties and Responsibilities * Receive, enter and process customer orders
* Process scrap orders
* Disposition and distribution of denied warranties and customer approved orders
* Daily log updates
* Production reporting
* Assist with training as needed
* Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed
* Sort and distribute incoming product
* Ship confirmation of orders
* Assist with denied warranties as needed
* Practice 5S and safety
* Take appropriate corrective action for continuous quality improvement and customer satisfaction
* Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed
Physical Demands
* Repetitive motion
* Must be able to lift up to 30 pounds
Education and Experience Requirements:
* High School or GED diploma required
* Proficient in Microsoft Office
* Basic math and computer skills required
* Excellent 10 key and typing skills
Internal Qualifications:
* No final warnings
* No more than 6 attendance points
* Efficiency and Quality goal met for previous 3 months
* Must be in current role for 3+ months
* Must meet all job description requirements
Milwaukee Tool is an equal opportunity employer.
Customer Engagement Rep
Customer Support Representative Job 19 miles from Lebanon
Customer Engagement Rep - Paid Internship for Students & Recent Graduates
Are you a college student or recent graduate eager to gain hands-on experience in customer engagement? We are looking for enthusiastic and driven individuals to join our team as Customer Engagement Rep in a paid internship role. This opportunity allows you to develop professional skills, enhance your resume, and gain real-world experience in a dynamic, customer-focused environment.
About the Role:
As a Customer Engagement Rep, you will represent our nonprofit clients, interact with the local community, and support initiatives that drive awareness and fundraising efforts. Your primary focus will be providing exceptional customer service, building meaningful relationships, and identifying new opportunities to support our clients' missions.
Responsibilities:
Engage with customers to deliver excellent service and support
Communicate our clients' brand messages effectively
Assist with inquiries, resolve issues, and foster connections
Participate in hands-on training to develop communication and sales skills
Collaborate with team members to achieve customer service goals
Gain real-world experience in customer relations and business operations
Qualifications:
Authorized to work in the U.S.
Strong communication and interpersonal skills
A customer-first mindset with a positive attitude
Adaptability and problem-solving skills in a fast-paced environment
Willingness to learn and grow professionally
Flexible availability, including local travel if needed
This paid internship is a great opportunity for students and recent graduates to kickstart their careers with valuable customer engagement experience. Apply today and take the next step in your professional journey!
Customer service
Customer Support Representative Job 25 miles from Lebanon
The tamale place is looking to fill full and part time Custer service positions. The right candidate must be able to follow directions easily and must take pride in what you do .
Hours of operation are mon-sat 10-9 and Sunday 12-8
No late nights
Open availability preferred
Compensation based on experience
Paid breaks and employee meals
Must fill out paper application
1155 e stop 11 rd
13173008748
Www.thetamaleplace.com
Additional Information
All your information will be kept confidential according to EEO guidelines.
Service Center Rep
Customer Support Representative Job 25 miles from Lebanon
Type: This is a full-time position. Normal working hours are Monday-Friday 8a-5p
Classification: Nonexempt
Summary/Objective: Responsible for handling incoming calls, scheduling appointments and prompt patient service.
Supervision Received:
Reports to Office Manager and/or Team leader.
Supervision Exercised: None.
Education: High School Diploma or GED
Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting.
Essential Functions:
Answers and screens all calls and emails per clinic guidelines; directs appropriately to Physicians, other medical personnel, administrators and support staff.
Takes messages following guidelines related to timeliness and accuracy and processes appropriately.
Places return calls as requested.
Maintains physician schedules to fill openings.
Completes clerical work associated with incoming referrals from outside medical sources.
Processes paperwork for new clients efficiently and in accordance with protocols.
Obtains pertinent information from new patients by asking them to complete surveys or interviews in a courteous and professional manner.
Collects data for the admission process.
Respects client or patient dignity and confidentiality.
Adheres to the facility dress code and appears professional at all times.
Respects patient confidentiality.
Assists other departments, as directed.
Other duties, as assigned
The jobholder must demonstrate current competencies applicable to job position.
Competencies:
Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others.
Displays the ability to communicate with others effectively, listen closely and convey points clearly.
Proficient with computer programs which may include Microsoft Word, Excel, Outlook and others.
Demonstrates excellent patient service skills and the ability to calm patients quickly who may be distraught.
Knowledge of clinic policies and procedures.
Knowledge of patient service principals and techniques.
Skill in screening and directing calls in a polite and professional manner
Demonstrated knowledge of telephone equipment and computers
Ability to work cooperatively as a member of clinics service team Travel:
No travel is required.
Work Environment:
This job operates in a clinical office setting within a confined cubical area. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is role requires one to sit, stand and walk for 8-9 hours per day. This would require the ability to lift objects up to 30 lbs., open filing cabinets and bend or stand on a stool as necessary. This role requires full range of motion, manual dexterity, and hand-eye coordination.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working condition may change as needs evolve at any time with or without notice.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Requirements
Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting.
Education: High School Diploma or GED
Call Center (Patient Support Specialist)
Customer Support Representative Job 36 miles from Lebanon
Full-time Description
The ideal candidate will be able to multi-task in a fast-paced setting, answering more than 100 calls per day while being courteous, a patient advocate, and promoting a positive patient experience. They must also be extremely detail-oriented and be able to develop strong interpersonal relationships with patients and staff.
• Register and schedule patients referred by outside physicians (via phone or fax.) Ensure complete and accurate registration, including patient demographics and current insurance information.
• Verify patient insurance including referrals and authorization requirements.
• Triage phone calls to appropriate staff members
• Additional duties as assigned.
Requirements
• Strong patient advocate, promoting a positive patient experience.
• Experience with an EMR scheduling system.
• Previous medical practice experience a plus
• Basic insurance knowledge
• Dedicated team-player
• Dependable and reliable
• Ability to effectively communication with patients
• Focused on accuracy and attention-to-detail.
• Positive, energetic personality