Customer Support Representative Jobs in Chesterfield, MO

We’re a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.” Overview: The Fertility Care Coordinator teaches couples the Creighton Model Fertility Care System of recognizing the cycles of fertility and infertility to achieve or avoid pregnancy or to monitor gynecologic health. Qualifications: Experience: Supervised teaching experience of Creighton Model Fertility Care required. Required Education: Must have completed the educational phases and supervised practicum necessary for FCP certificate. Preferred Experience: OB/GYN experience preferred. Previous FCP experience preferred. Certifications: Must be certified as a Fertility Care Practitioner by the American Academy of Fertility Care Professionals or be eligible for certification. We Offer Great Benefits: Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period! We’re bringing to life a healing ministry through compassionate care. At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all. What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

Ultimate Staffing is partnering with a national home mortgage lender in Saint Louis, MO looking to hire a Customer Experience Specialist. The Customer Experience Specialist is an entry-level customer service position within a call center environment, supporting Consumer Direct Lending. In this role, you will serve as the primary point of contact for consumers, assisting them through the loan origination process after they have consulted with a licensed loan officer. Location: Saint Louis, MO Pay: $23/hourly Schedule: Monday-Friday Responsibilities: Serve as a customer success advocate in a call center environment. Handle high-volume inbound calls and texts from existing customers promptly and professionally. Perform routine data entry and validation tasks with accuracy. Manage routine interactions via calls, emails, and chat with employees, consumers, and authorized third parties. Collaborate with multiple departments to facilitate processing and resolve issues efficiently. Complete additional tasks as required. Exhibit behaviors that align with the organization's culture and core values. Qualifications: Mortgage experience is required. Bilingual in Spanish is a plus. Familiarity with Federal, State, and Local mortgage regulations is preferred. Excellent verbal and written communication skills. Strong negotiation skills with the ability to resolve issues effectively. Proficiency in computers and common applications (Microsoft Office, Google Suite, etc.). All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Contract to Hire based on performance Max Pay: Up to &23 an hour, W2 The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. The Customer Experience Specialist will: Operate in a Call Center environment as a customer success advocate Answer high-volume, inbound calls or texts from current customers in a timely manner Perform routine data entry and validation tasks Handle routine calls, emails and/or chat responses with employees, consumers and/or authorized 3rd parties Interact with multiple departments to expedite processing and/or issue resolution Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values Qualifications: Mortgage and/or financial services call center experience is a plus Bilingual Spanish is a plus General understanding of applicable Federal, State and Local mortgage regulations a plus Capable communicator, written and oral Strong negotiation skills with ability to effectively resolve problems Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.) All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

We are a wealth management firm, focused on supporting clients through all stages of life. We have a blended business that integrates and coordinates retirement planning, estate planning, and investment management. Our mission is to partner with our clients and help them navigate towards and through a successful retirement. Many of our clients have been part of our family for generations and we are passionate about assisting generations of families. We are a close team and support each other to achieve this mission! We love to help people, and work hard to do so, but also know when to have a good laugh, and are always looking for ways to grow individually and across the team - hopefully this sounds like you! The Client Service Associate at our firm is a person who supports the advisors, the firm's overall operational efficiency, as well as the client experience, and thrives in having many responsibilities and ways to provide value to others. Using strong communication skills and a professional demeanor, the position supports clients, other team members, and the office as a whole by providing exceptional service both internally and externally. You are responsible for facilitating and maintaining ongoing client support, answering general inquiries, handling various client matters, researching and resolving client service issues, and preparing required documents. You are a tech-forward person that loves to dig in and build out technology to create efficiencies. You thrive in a fast-paced environment and maintain a positive and poised attitude at all times. You're an administrative pro who wants to be more and do more. You are organized and able to work independently while thoroughly appreciate being part of a team. You love organization and projects and delight in filling out forms meticulously. You're a go-getter when it comes to follow through and details rarely slip your grasp. You take immense pride in your work and your reliability, understanding that every person is critical when working in a small team dynamic. Administrative Support Serves as first point of contact for visitors to the firm while demonstrating a positive and upbeat attitude Answers incoming phone calls, takes accurate messages, redirects calls to appropriate individuals Schedules meetings Maintains electronic and paper filing systems for organization and order Work with financial advisors through weekly meetings to help maintain business plans, processes, tasks, marketing, client communications and follow up processes Coordinates with outside vendors and consultants as necessary Tracks and reports professional continuing education hours and advisor licensing & reporting requirements. Other administrative tasks as needed Client Service Prepares and ensures insurance and investment new account paperwork is successfully submitted which includes preparing forms, obtaining appropriate signatures, preparing documentation to upload, and coordinating rollovers Handles routine matters for client accounts including processing name and address changes, beneficiary changes, bank authorizations, answering client questions Assists in preparation for client meetings and calls; sending out agendas and preparing materials, including client illustrations, graphs, charts, reports, etc. Corresponds with clients to resolve client service challenges as they arise Effectively manages and prioritizes assigned client service tasks and follows CRM workflows Tracks outstanding client service items, proactively address outstanding issues or alerts and provide updates on pertinent items to the team Helps clients understand what is needed from them and follow up to ensure they follow through Supports the process with prospective clients Assists clients in navigating online access to their accounts Other client service-related tasks as needed Operations Support Completes data entry and run reports in various software and spreadsheets Assists in the creation/co-creation and continuous updating of client service workflows in CRM system Assists with additional operations projects (tech projects, data analysis) as needed Qualifications A strong desire, ability, and commitment to deliver on the above with consistently high performance 2+ years' experience within professional services; Wealth Management preferred High school diploma required; Bachelor's degree highly preferred or equivalent work experience Proven experience in administrative and/or client service support roles Experience with our core platforms is preferred (Redtail, Netx360, Microsoft Suite) Friendly and outgoing demeanor Excellent communication skills - written and verbal Strong organizational and time management skills Attention to detail and accuracy in data entry and recordkeeping Able to self-manage, prioritize and manage time effectively, while following established processes and procedures Ability to work independently and collaboratively in a fast-paced, deadline-driven environment A curious nature and a commitment to continuous professional learning and development

Job Title: Customer Service Representative *The schedule for this role is in-office Monday-Friday* Come join our team and take your career to the next level. The perfect opportunity to further develop your skills and grow your experience. United Fulfillment Solutions, Inc. is a full-service product fulfillment company. With the position located in Des Peres MO, we are seeking a highly motivated, career-oriented individual for the position of Customer Service Representative capable of managing multiple accounts in our multi-client 3PL warehouses. This individual will be the in-house contact for clients to help ensure accounts stay up to date, answer processing questions, and adhere to company standards. Responsibilities: Be a client advocate Handle inbound inquiries and resolve customer service issues via web, email, and phone. Respond to customer inquiries in a timely and professional manner. Coordinate all customer needs through the appropriate departments, including special requests - expedites, shipping routing, special receiving requests, compliance guidelines, special processes, client portals etc. Follow up with other departments to ensure the service standards are being met. Proactively communicate any changes in commitment to customers and/or the company Able to use own abilities and ingenuity in combination with standardized process to reach a resolution on all customer service issues. Prepare reports for customer satisfaction and inventory management Assist in the constant improvement/ development of processes based on daily interactions and experience The individual should also be an independent worker able to problem solve quickly with a limited amount of supervision. Assist the finance department in chargeback disputes and provide documentation as needed. Provide coverage for co-workers who are out of the office to ensure full coverage. Other duties as assigned as necessary. Skills: HS Diploma required Must be proficient at all MS Office Products (Word, Excel, Outlook, etc.) Experience with CMS: Zendesk Must have utilized a phone for customer interactions Must be able to work independently Must have excellent communication skills Strong problem solving & decision-making skills Strong sense of urgency and ability to work in a fast-paced environment Ability to maintain an upbeat and positive attitude Strong organization skills and multi-tasking capabilities Benefits: Weekly Paychecks 6 Paid Holidays Promotions from within Opportunities for numerous training programs 160 hours of Personal time. 40 hours per quarter Company-paid life insurance Medical insurance (Company covers 75% of Employee Health benefit) Dental insurance (Company covers 50% of Employees Dental benefit) Short term disability 401K Schedule: 8-hour shift Day shift Monday to Friday In Office Work Location: St. Louis, MO (this job is not remote) Job Type: Full-time Send your resume to the email address below: *************************

About Us: Smart Rehab LLC is a leader in fitness and dance facilities, based in Kirkwood, Missouri. Our company is dedicated to promoting health and wellness while providing exceptional recreational and hospitality services. We are committed to creating an environment that inspires healthy, active lifestyles for our customers and community. Position Overview: We are seeking a friendly and detail-oriented Customer Service Representative to join our on-site team. In this role, you will be the face of Smart Rehab LLC, assisting customers with inquiries, providing information about our services, and ensuring a positive experience at our facility. Key Responsibilities: Welcome customers and provide exceptional service in person, via phone, and email. Address customer inquiries about programs, memberships, and facilities. Assist with bookings, memberships, and account updates. Resolve customer concerns and escalate complex issues to the appropriate team. Maintain accurate records of customer interactions and transactions. Collect and document customer feedback to improve services. Support the team with administrative tasks and facility operations as needed. Qualifications: High school diploma or equivalent; additional certifications in customer service or hospitality are a plus. Proven experience in a customer service role, preferably in fitness, recreation, or hospitality industries. Strong interpersonal and communication skills. Excellent problem-solving and organizational abilities. Familiarity with Microsoft Office Suite and point-of-sale or customer management systems. Ability to work flexible hours, including evenings and weekends, as needed. A positive attitude and commitment to fostering a welcoming environment for customers. What We Offer: Competitive hourly pay and opportunities for advancement. A supportive, dynamic work environment focused on health and wellness. Discounts on facility memberships and programs. Ongoing training and professional development opportunities.

Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior client service support, we would like to talk to you! Our growing financial service firm, Slagle Financial, in Edwardsville, IL is seeking to add a Client Service Representative to our team! The ideal candidate for this role will be someone who has the desire to work in the financial industry long-term and contribute to the growth of our business. Job Description: The purpose of this position is to service the existing client base with all service requests including beneficiary changes/withdrawals, incoming client service calls, database management, and client appointment preparation including updating client account summaries for their review meetings, preparing the main advisor for his/her review meetings, and preparing issued accounts for delivery. Key Skills: Strong organizational skills Excellent communication; written and verbal Attention to detail and accuracy Proactive management style and consistent follow-through Active Listening and Decision Making Minimum Requirements: Finance/associate's degree preferred Financial Industry experience preferred Experience with MS Office Suite and the ability to learn new software quickly CRM experience Responsibilities: This Client Service Administrator will be expected to have consistent follow-through with all efforts, build relationships with prospects and clients, and help prepare the Advisor for client appointments. Other daily, weekly, and monthly tasks may include: Client Service Assisting clients with overall maintenance of annuity accounts Non-financial changes, RMDs, withdrawal requests, allocations, policy renewals, etc. Filing death claims for deceased clients. Obtaining all necessary paperwork from both clients and insurance carriers; ensuring the completion of claim. Keeping databases updated with closed accounts, portfolio values, and general information. Helping clients with online registrations for accessing accounts via Orien or directly through company website. Respond to incoming and outgoing client inquiries by phone and email requests. Running annual RMD report for eligible clients; ensuring required distributions are taken. Act as liaison between clients and financial advisors when needed. Meeting with clients if necessary. Balance Sheet, completion, and Appointment Prep Assign task provided by advisor dictations to staff Administrative/ Misc. Attend educational seminars and client events Assist in training and development Back Up for client operations specialist Ensure all scheduled appointments are readily prepared for each financial advisor Database maintenance Hours M-F 9am-5pm Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Basic Life Insurance 401(k) PTO Salary To be discussed by the firm Presented by Advisor Employee Services Thank you for your interest in the Client Service Administrator role. Advisor Employee Services, a consulting firm located in Overland Park, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided. We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. Prefer good computer skills. Prefer the knowledge of store inventory control. Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. 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Duties and Responsibilities: Direct customer calls to proper department. Provide telephone sales and customer support for a variety of biomedical products Creation of packing lists. Print shipping documents and instructions for ordered items Gathering ordered items and verifying all items and shipping documents are correct prior to packaging, Maintain/update in stock inventory and notify production department of low quantities and backorders. Schedule domestic and international shipments with FedEx, UPS, and DHL Verifying Customer and account data by reviewing and correcting information. Ensure entered data is accurate. Verify incoming shipment accuracy and records Aid in unloading supplier deliveries and maintaining warehouse organization.

Technical Customer Representative/Tier I SSE is a leading technology company serving the greater St. Louis community for 35 years. We have a thriving MSP/Network Services Practice and looking for a Technical Customer Representative/Tier I to join our team. We are very fast paced and this position requires quick thinking and a "can do" attitude. You would be working in a help desk environment providing support to our customers and joining an excellent company that prides itself on consistently delivering quality and exceptional customer service. JOB RESPONSIBILITIES Receiving inbound calls and making outbound calls to our client base Ability to listen to customers with empathy regarding inquiries Navigate through multiple computer applications with speed and accuracy to gather necessary information to submit tickets Triage and manage level 1 requests, assign escalation resources accordingly, and determine criticality Consistently deliver exceptional customer service and professionalism to a wide range of customers Ability to accept coaching and feedback in order to achieve individual and team performance goals Manage schedules and coordinate service calls with resources and clients through a variety of communication methods Able to take ownership and accountability for day to day tasks QUALIFICATIONS Advanced knowledge of computers and operating systems Install software, troubleshoot basic operating system issues Basic understanding of domain and networking concepts Experience with MS Office Suite: Outlook, Word, Excel, and PowerPoint Excellent listening and communication skills, both verbal and written Strong customer relationship skills Ability to remain calm in stressful situation and work with customers to achieve goals Good Conflict Resolution Organized, detail oriented and self-motivated Work well under pressure and the ability to prioritize daily tasks Certifications preferred but not required: ITIL, v3, A+, Network+, Security+ Associates or Bachelor's Degree preferred BENEFITS · Weekly pay checks · 8 Paid Holidays · 17 PTO days per year · 401k plus company match · Medical, Dental, Vision plans

There is an immediate opening in our Electronic Services Department for a Call Center Representative. The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, be proficient in technology across multiple platforms including but not limited to Microsoft Office and Excel, possess strong clerical, analytical, organizational, and multitasking skills and have the capability to learn quickly and work at a fast pace. Duties include answering inbound calls primarily pertaining to debit cards, basic financial transactions, responding to Chat and email, and other various tasks to support the department. The hours for this position are Monday - Friday 10:30 a.m. to 7:00 p.m. and Saturdays 8:30 a.m. to 12:30 p.m., with a full day off during the week when a Saturday is worked. Must be flexible to work a rotating schedule.

, LLC Nitor Billing Services, LLC (“Nitor Billing”) provides customer support and billing services to clients primarily in the water and sewer utility space. Founded in 2015, We are a growing company looking for team members that enjoy helping customers, are comfortable using technology and the internet, and demonstrate personal drive and responsibility. Customer support is provided by our virtual contact center team who respond to customer calls and emails to answer questions about bills, rates, service issues, emergencies, or other general questions about the utility service. The contact center operates 24 hours a day, 7 days a week. Position Summary The Customer Support Representative (CSR) responsibilities include answering phone calls with our Virtual Call Center software, responding to voicemail, responding to email from customers who contact us with questions about their account, updating the online billing system with a summary of the customer contact and updating customer information as needed. The position supports customers across a number of water & wastewater utilities. Each utility has a toll-free number which rings directly to Customer Support. The CSRs work remotely. The company hours of operation are 24/7.The company provides a laptop with necessary software, a headset which connects to the laptop to answer calls from customers, a keyboard and mouse. Position Responsibilities Answering all phone calls and providing accurate, satisfactory answers to customer inquiries' and concerns. Return calls and emails, and record all customer interaction in the customer information system. Update Account Info by: Adding phone numbers and emails to the customer information system when customers provide them. Providing account balance, invoice information, and payment information to customer such as payment address/options for mailing and online payments. Record information into customer accounts as needed. Email Start/Stop Service Forms to Customers as needed. Deescalate situations involving dissatisfied customers with patience and support and forwarding complaints, problems, or supervisor requests to the appropriate person. Provide Rate information to customers. Collaborate with other call center professionals to improve customer service Communicating directly with the Nitor Billing Services Customer Experience Director, Customer Experience Manager, and team leads as well as interact with our primary contact at the utility company when needed. Other duties as assigned. Skills & Experience Effective and professional communication skills, both written and oral. Exceptional Customer Service skills, including effective active listening skills, the ability to remain flexible and calm in high pressure or continually changing situations. Troubleshooting and problem-solving skills. Strong organizational skills, including the ability to prioritize issues for escalation to management and work on multiple tasks throughout the day. Self-starter able to manage this position and the flexible schedule working from their home office. Ability to work with web-based email and office software (for example, Google Apps and Email, Microsoft Excel, etc.). Ability to work in multiple technology systems to provide service to the customer. One year in a customer-facing role. A college degree is preferred, but not required. Excellent written and oral communicator Flexible and adaptable to changing situations Demonstrates initiative to solve customer problems Empathy and patience Resilient and able to remain calm under pressure Team player

Job Title: Customer Care Specialist Reports To: Customer Care Manager Summary / Objective: This is a full time, Monday through Friday position. Hours may vary. Essential Functions: Field inbound customer service calls and return customer calls Assist needs of caller in a timely manner and resolving issues on first call Strive to increase rapport with customers Assist customers with financial or policy concerns in an effort to retain their business and prevent cancellation of service. Ensure all policies and procedures are maintained and implemented Recommend and share successful rebuttals with co-workers and management to add to the success of the entire company Basic data entry and documentation of inbound customer calls Some collections experience Other duties as assigned Required Education & Experience: Prior experience a plus Excellent customer service, phone etiquette and communication skills General computer and Microsoft Office proficiency Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands Additional Eligibility Requirements: · None for this position. Work Environment: The work environment consists of exposure to physical conditions typical of a normal office environment. Physical Demands: While performing the duties of a Customer Care Specialist, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close and distance vision. Travel Required: There is no travel required in this position. Affirmative Action/EEO Statement: Automotive Product Consultants is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. APC makes hiring decisions based solely on qualifications, merit, and business needs at the time. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level: 2 years Shift: Day shift Weekly day range: Monday to Friday Work setting: On-Site Spectrum affirms that inequality is detrimental to our employees, our customers, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Spectrum is committed to equal opportunity regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age marital status, or protected veteran status and will not discriminate against anyone on the basis of disability. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well. We support an inclusive workplace where employees excel based on personal merit, qualifications, ability, and job performance.

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow. Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status. To learn more about Topcon career opportunities go to ********************* . Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name. **Job Purpose:** The Customer Success Representative supports Autodesk and Bluebeam Account Managers in driving business growth and renewals by fostering strong client relationships and ensuring the successful delivery of technical service engagements. This role acts as a trusted advisor to clients, aligning their needs with tailored solutions, providing proactive support, and ensuring satisfaction through effective coordination of resources and services to achieve desired outcomes. **Core Job Duties** + Collaboration with Account Managers: Partner closely with account managers to identify opportunities for renewals, upselling, and cross-selling by understanding client goals and aligning solutions accordingly. + Technical Service Oversight: Coordinate and oversee the delivery of technical service engagements, ensuring they are executed on time, within scope, and meet client expectations. + Client Relationship Management: Build and maintain strong, trust-based relationships with clients, acting as their primary point of contact for ongoing support and service needs. + Customer Advocacy: Serve as the voice of the customer, gathering feedback and insights to communicate client needs, challenges, and opportunities to internal teams. + Issue Resolution: Act as a liaison between the client and technical teams to resolve issues promptly, ensuring minimal disruption to client operations. + Process Improvement **:** Contribute to the development of customer success best practices and tools to enhance team efficiency and customer experiences. **Minimum Requirements for job:** **Education and Experience:** + Bachelor's degree in Business Admin or Technology related field + 5+ years of experience in Autodesk and Bluebeam Customer Success, Account Management, technical project management, or related role + Familiarity with CRM and PM tools **Knowledge, Skills & Attributes:** + Autodesk and Bluebeam or related software + Strong understanding of customer success principles and practices. + Familiarity with technical service delivery processes and project coordination. + Strong organizational and time-management abilities to handle multiple priorities effectively. + Analytical and problem-solving skills for addressing client issues and identifying opportunities. + Customer-focused mindset with a proactive approach to addressing needs and challenges. + Collaborative and team-oriented with the ability to work across departments. **Physical Requirements:** + Occasional ability to lift and carry items up to 20 pounds, such as laptops, presentation materials, or equipment. + Capacity to travel as required, which may include driving or air travel. **Working Conditions:** + Primarily operates in a remote work environment with consistent access to necessary technology and resources. + Flexible schedule to accommodate client meetings or deadlines across different time zones, including occasional early mornings or late evenings. + Periodic travel may be required for on-site client visits, conferences, or team meetings + Ability to work in a fast-paced, collaborative environment while managing multiple tasks and deadlines. **We are Topcon (*********************************** .** We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services. We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow. Learn more here (**************************** .

Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the St. Louis area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

This designation is used to identify those tellers that have serve primarily as tellers, but are also cross trained to do new accounts work. They will occasionally cover the new accounts area, but their primary duty is supporting the teller line. Individuals in this position provides a variety of teller and new account services such as handling deposits, withdrawals, payments, greeting customers and opening and maintaining accounts. Operates a variety of office equipment. Explores customer needs and cross-sells services that are in the best interest of the customer. Makes appropriate referrals to other business units for traditional and non-traditional banking products and services. Provides superior service to customers. Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provide daily deposit services such as handling deposits, withdrawals, holds, loan payments, travelers checks, cashier's checks, money orders, stop payments, telephone transfers, direct deposits, cash advances, and other related matters. * Maintain cash drawer within prescribed limits. Purchase from and sell money to vault as needed. * Accurately count, receive and disburse cash and accurately handle mutilated and bait currency. * Verify and balance assigned cash drawer daily. Maintain cash over and short record. Assist in identifying cash offages. Maintain cash drawer variances within Central Bank of St. Louis guidelines. * Prepare necessary forms for proper completion of Bank Secrecy Act (BSA) requirement. Includes obtaining appropriate documentation from customers and non-customers. * Acquire and maintain thorough knowledge and understanding of compliance and regulatory issues relating to teller and customer service areas (i.e. Bank Secrecy Act, Regulation CC, E, DD, P, etc.) evidenced by appropriate application of these regulations in day-to-day operations. * Acquire and maintain thorough understanding of security procedures; practice established procedures. Understand role in case of robbery, whether victim or bystander, and know proper post-robbery procedures. * Maintain neat and orderly work area and ensure that all cash, negotiables and confidential records are secured and/or disposed of properly. * Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone. Actively listen to our customers, and maintain a friendly, positive and professional attitude. Resolve difficult situations with tact and diplomacy. Look for creative ways to make customers feel appreciated and special. * Opens new accounts and performs account maintenance requests. * Actively take advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products and services meet needs of customer. * Actively participate in STEP program; attend appropriate sales and STEP training; utilize STEP program initiatives; work with manager to set STEP goals and make every effort to reach targeted goals. Make referrals to other business units for traditional and non-traditional banking products and services. * Participate in sales programs to generate new customers. * Arrange daily work plans to handle customer flow and bank processing requirements, provide customer service and meet bank record keeping requirements. * Acquire and maintain knowledge of all bank products and services. * Attend all required training. ADDITIONAL DUTIES AND RESPONSIBILITIES: Assist others in the department/facility as needed and/or directed. May be assigned vault and/or ATM balancing responsibilities. May be assigned new account responsibilities. May be assigned other duties and responsibilities. May be assigned work or training at other assigned locations.

Job duties include: Taking phone calls Taking orders Making pizzas Completing cash transactions Providing customers a great customer service experience Cleaning Lifting up to 25 lbs. Job Requirements include: Ability to follow directions Flexibility Weekend and holiday availability MBR Management Corporation is an equal opportunity employer. MBR requires applicant to pass a criminal background check. A great attitude and an easy smile are required. Additional Information All your information will be kept confidential according to EEO guidelines.

Do you enjoy helping others and want to continue to learn more about the insurance industry? If you're ready to continue your insurance career with a job that offers boundless opportunities for growth, personal fulfillment and a chance to make a real impact, look no further. At Crane Agency, we're not just hiring; we're on the hunt for exceptional individuals eager to become the best in the insurance industry. We're an award-winning agency known for being a a Top Workplace. Our commitment to excellence, unwavering support and collaborative work environment makes us the perfect place for you to launch your career. What You'll Do: As a Commercial Lines Customer Service Rep, you'll be a crucial part of the team focusing on client service. With guidance, you'll learn to interact with customers, insurance markets and producer units. Submission preparation: Prepare new business and renewal submissions, ensuring they're complete and accurate. We'll provide necessary tools like ACORD applications, risk narratives, loss runs and more. You'll submit these to carriers or our Marketing Department and follow up to ensure a prompt response. Account management: Handle all account transactions using our management system-including applications, proposals, summaries, audits, endorsements, certificates, ID cards, binders, cancellations and more. You'll keep the client informed throughout the process and manage non-renewals effectively. Client proposals: Prepare clear and concise proposals for clients. We want to ensure they understand their insurance programs and any recommendations we make. Documentation: Keep meticulous records in our agency management system to prevent errors and omissions. Teamwork: Work closely with the producer to achieve our unit's strategic goals. Strong collaboration and communication are essential. Qualifications: To thrive in this role, you should: Posses a P&C License with previous insurance experience. Be willing to work on-site during the training program with the potential of hybrid. Have the ability to learn new technology. Be responsible, disciplined and a self-starter with a positive attitude. Prioritize customer satisfaction and offer positive solutions. Be a flexible team player and an organized multi-tasker. Desire to learn and meet expectations. Be dependable, coachable, and a team player. About Us: At Crane, we get you because we've been there. Our organization was founded by business owners and families just like yours. We help our clients prepare for the unexpected by offering the insurance products they need for business and personal needs. We go beyond insurance, offering resources like Risk Management, Claims Consulting, Bonds and Employee Benefits Consulting. With over 275 dedicated employees, we're committed to being the best in our industry. We use innovation and technology to provide responsive and reliable service, exceeding customer expectations. We value long-term relationships with our clients, employees and communities we serve. Founded in 1885, Crane has stood the test of time, and we continue to thrive by protecting what matters most. To learn more about Crane Agency, visit our website at ******************** Ready to launch your career? Apply today and be a part of something special at Crane.

Insurance Store Inc. looking for a dedicated Insurance Personal Lines Customer Service Representative (CSR) who will be responsible for handling customer questions, coverages, claims and billing inquires. As the first point-of contact, The CSR will need to provide accurate and quick support with the highest degree of courtesy and professionalism. A positive, patient, empathetic, adaptable, customer-service focused attitude is needed. The ideal candidate for this position will be: a fast learner who will be able to use their knowledge to solve problems quickly He or she must have at least 5 years of customer service experience. a high school diploma excellent interpersonal skills and strong computer and time management skills he or she will need to be able to effectively promote the company's insurance products and services must be organized detail-oriented and an excellent communicator, both verbal and written Requirements: Answer customer/client requests or inquiries regarding auto, home, boat, RV, motorcycle and Umbrella insurance products. Including billing, claims and handle any problem areas Ability to interact with customers in a professional manner by phone, email or in person Provide expert information to new and existing clients, as well as field and answer questions thoroughly Responsible for improving customer retention through programs and services provided to the customer Develop systems and procedures for improving overall client satisfaction Offer recommendations according to the customer's needs Continually maintain working knowledge of all company products, services and promotions Offer administrative support to the team when needed Maintain record of customer interactions and transactions A work ethic based on dedication to the company & its mission Promote various marketing initiative to prospective customers as appropriate Company Benefits: Salary negotiable based on experience Re-imbursement of renewal license Paid continuing insurance education IRA after 2 years Paid vacation Paid Sick time Health Insurance We look forward to hearing from you!