Customer Support Representative Jobs in Cape Canaveral, FL

The Customer Account Representative will be the point of contact for his/her assigned outside Sales Representatives and corresponding customer portfolio. Primary responsibilities include: Process the customers' purchase orders and all related requests according to policy and procedure o Ensures that all transactions meet acceptable profit requirements and shipment deadlines and audits orders for accuracy prior to releasing o Provides proper documentation and certifications related to the transactions o Maintains all customer specific information within the operating system Monitors order progression across multiple departments o Utilizes company systems and reports to accurately monitor progression of orders through the system o Release orders in advance to reduce cost and prevent error. o Follows set guidelines in submitting accurate and complete requests or paperwork to other departments by appropriate deadlines o Submits sales orders for timely invoicing o Have basic knowledge of all other departments' duties to properly field customer inquiries and satisfy requests. Works in conjunction with the Sales Representative to maintain customer pricing quotes so that customers are invoiced correctly at time of shipment to avoid post billing Sales Order Adjustments Effectively communicates order status to customers, including but not limited to backorder information, blanket order status, and future order confirmations Process Return Goods Authorizations, Corrective Action Requests and Sales Order Adjustments as needed Assists in all proactive duties aimed at executing soft sales, managing targets and maintaining current accounts. o Completes tasks based on priority level Contributes to the group's success by assisting with coverage during absences or offering assistance to others during slow workload periods. Actively problem solves by seeking better alternatives for performing assigned tasks by making rational assessments of options and reaching logical and accurate conclusions from available information Stays up-to-date on developments related to the company, profession, resources, and technology

• If you enjoy stale, bureaucratic organizations whose IT and product evolution cycle follows the timing of Haley comet's orbit, then this job is not for you. • If you enjoy endless routine of the same mundane tasks, then this job is not for you. • If you enjoy being a part of America's healthcare cost problem versus its solution, then this job is not for you. VaxCare is a fast-growing and innovative technology company that is forever changing the way physicians manage vaccines. Customer Service Specialists are the glue between our service and our customers. We offer exceptional support to our customers, working on the front lines to train, help, and advocate for them via email, telephone, and webinar while deriving insights into how to design our service to better meet their needs. We are the communication bridge leading our customers to higher profitability and efficiency by using our technology. Are you ready to be the sounding board for our customers and to turn today's opportunities into a better tomorrow? If you're ready for these challenges this could be a great fit for you. QUALITIES NEEDED: • Critical thinking and problem-solving skills to face new challenges head-on • Energy to foster relationships with customers to help make them feel taken care of • Verbal, written, and presentation skills to communicate effectively • Exceptional organizational skills to keep the facts straight • Intellectual curiosity to ask the questions that improve our service • Resourcefulness to work with other departments to get things done • Knowledge of general IT solutions to confidently answer the questions our customers ask • Diligence to meet deadlines • Previous Call Center experience preferred

Maintain a positive and cooperative attitude when working with colleagues and assisting customers. Respond to customer inquiries via phone and email, addressing account-related concerns and providing general company information. Deliver exceptional service to each customer on every interaction, ensuring satisfaction. Oversee account activations, updates, and cancellations, ensuring all contracts remain valid and making necessary adjustments. Handle customer portal requests, ensuring timely communication with customers, the sales team, and operations. Support adjustments to pricing and contracts, maintaining accurate records and ensuring correct rate changes. Assist with invoice reconciliation, ensuring that billing aligns with receipts and contract terms. Create and manage credit hold reports for various customer categories, ensuring clear communication with the sales team and management.

Customer Service Specialist | Orlando | Full-Time | Immediate Start Are you an outgoing and driven individual with a passion for delivering exceptional customer experiences? Do you have a competitive streak and love setting and smashing goals? If you have a growth mindset and thrive in a dynamic environment, we want you on our team! Role Overview: As a Customer Service Specialist, you will be the face of our client's brands, engaging with customers, providing tailored solutions, and ensuring every interaction is positive and memorable. You'll play a key role in driving customer satisfaction while developing valuable skills in communication, problem-solving, and sales. Key Responsibilities: Engage with customers in a professional and friendly manner. Provide expert advice on products and services tailored to customer needs. Hit and exceed individual and team performance targets. Handle customer inquiries, resolve concerns, and create positive experiences. Stay up to date with product knowledge and industry trends. Contribute to a high-energy, collaborative, and goal-oriented team culture. What We're Looking For: A confident, outgoing personality with strong communication skills. A competitive mindset with a drive to succeed and grow. A problem-solver who thrives under pressure. A team player who loves collaborating and celebrating wins. Previous experience in customer service or sales is a plus but not required! Why Join Us? Competitive weekly earnings with performance-based incentives. Immediate start with full-time opportunities and career growth potential. Supportive team environment that values ambition and hard work. Ongoing training and development to help you excel in your role. Next Steps: Ready to take on a role where you can grow, challenge yourself, and make an impact? Apply now! Successful candidates will be contacted within 24-48 hours to schedule a screening call.

OVERSEAS ORGANIX Melbourne FL/ Palm Bay FL Full-time At Overseas Organix, we are dedicated to providing the highest quality Kratom products to our customers. Our mission is to deliver exceptional service and ensure customer satisfaction with every order. We are currently seeking a motivated and empathetic Customer Service Representative to join our team and help us maintain our high standards of service. Position Overview; As a Customer Service Representative, you will play a vital role in ensuring our customers' needs are met in a timely, professional, and courteous manner. You will be responsible for answering calls, responding to emails, and addressing various customer inquiries and concerns related to orders, products, shipping, and more. The ideal candidate will have a passion for helping people, excellent problem-solving abilities, and a calm demeanor under pressure. Key Responsibilities; - Answer incoming calls promptly and professionally, addressing customer inquiries, concerns, and issues. - Respond to customer emails with timely, accurate, and appropriate solutions. - Assist customers with order-related issues, such as tracking packages, reshipments, wholesale orders, and product inquiries. - Troubleshoot and resolve website-related issues, guiding customers through necessary steps. - Identify customer needs and offer appropriate solutions while maintaining a high level of satisfaction. - Manage customer complaints effectively, ensuring a positive outcome and building long-term relationships. - Document customer interactions, transactions, and resolutions in our customer support system. - Maintain product knowledge and stay up-to-date with company policies and procedures. - Work collaboratively with other departments to resolve complex customer issues. - Handle high-pressure situations and high-maintenance customers with professionalism and tact. Qualifications: - Minimum of 2 years of customer service experience, preferably in an e-commerce or product-based environment. - Associate's degree (A.A.) preferred, but not required. - Strong computer and technical skills, with the ability to quickly learn and adapt to new systems and software. - Excellent verbal and written communication skills. - Ability to perform well under pressure and manage multiple tasks simultaneously. - Fast problem-solving abilities and strong common sense when addressing customer issues. - Ability to handle high-maintenance customers with patience and professionalism. - Detail-oriented, organized, and dependable with a strong commitment to customer satisfaction. - Flexibility to work various shifts, including weekends, if needed. Why Join Us?; - Opportunities for growth and advancement within the company. - A positive and collaborative work environment. - The chance to be part of a passionate team dedicated to delivering high-quality Kratom products. -We take high priority in a wholesome and a family oriented business, we make personal connections and respect a high priority, and for all employees to feel as if they can depend on each other as a family. If you're looking to join a growing company and make a difference in the lives of our customers, we encourage you to apply! How to Apply: Please submit your resume to Noelle@overseasorg anix.com , please do not apply through LinkedIn, it won't be reviewed! --Please include your birthday in your resume, due to laws and regulations regarding Kratom, you must be 21+ to work here.--

Join Our Team as a Customer Service Representative and Make a Difference! Are you a problem-solver who enjoys interacting with people? We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships. Responsibilities Handle customer inquiries and complaints via phone, email, or in-person Provide product and service information to customers Process orders, forms, applications, and requests Keep records of customer interactions and transactions Follow up to ensure resolution of customer issues Participate in team-building activities and career development workshops Collaborate with team members to improve service delivery Qualifications Strong communication and interpersonal skills Customer-oriented mindset and ability to adapt/respond to different types of customers Proficiency in MS Office and customer service software Excellent problem-solving skills and attention to detail High school diploma; college degree preferred Experience in customer service or related field is advantageous Benefits Professional growth and advancement opportunities Supportive and collaborative work environment Participation in workshops and professional development programs Be the voice of our company. Apply now to become a Customer Service Representative!

We are seeking a dedicated and customer-focused Customer Service Specialist to join our team. In this role, you will be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience with our products and services. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for providing exceptional service. Experience in customer support or a related field is preferred. Details: Onsite M-F 25$ an hour Temp to Perm Key Responsibilities: Respond to customer inquiries via phone, email, or chat. Resolve customer issues and provide timely follow-up. Maintain a high level of professionalism and empathy with each interaction. Document customer interactions and feedback. Qualifications: Strong verbal and written communication skills. Ability to multitask and manage time effectively. Problem-solving skills with a customer-centric attitude. Previous customer service experience is a plus.

Hiring a Customer Support Representative in Orlando, FL for a 2-month contract. Provide customer support for avionics and IFE clients, ensuring satisfaction and issue resolution. Great opportunity to work in a dynamic environment and collaborate with key teams. Job Title: Customer Support Representative Location: Orlando, FL Duration- 2 months of contract Pay- $15/hour on W2 with beneffits Overview: Responsible for delivering exceptional customer service to clients in the avionics and IFE departments. The role emphasizes promptly and accurately addressing customer inquiries while adhering to customer-specific pricing, contracts, and company-approved requirements. This position acts as a liaison between assigned customers., identifying upselling and sales opportunities, ensuring customer satisfaction, and escalating issues as needed. Key Responsibilities: Serve as the first point of contact for assigned customers and manage Work in Progress (WIP). Follow up with customers on repair approvals, required paperwork, and delays impacting the repair process. Provide weekly status reports on WIP and ongoing issues to customer account representatives. Collaborate with the Account Management Team (AMT) to track and understand customer products and fleets. Participate in customer and AMT meetings, providing relevant input. Work with engineering and support teams to acquire technical knowledge for products under repair. Generate estimates, set not-to-exceed (NTE) authorization levels, and ensure correct work order identification. Create and send repair or RFQ estimates based on technician inputs and pricing directives. Propose exchanges for products under repair and coordinate availability with the Exchange Team. Monitor customer terms and authorize return shipments while managing financial risks. Provide timely feedback to customers on delivery delays or cost changes. Promote the use of internal and external tools like PartEdge to enhance service efficiency. Collaborate with the Virtual Shop and Operations Support Team to resolve customer issues. Support initial customer account setup in coordination with other departments. Identify and communicate upselling opportunities to the Account Management Team. Use web-based tools (e.g., AeroExchange, ILS) for managing customer accounts. Document customer feedback and issues in Salesforce for AMT review. Actively contribute to process improvement initiatives using Lean and 6S principles. Ensure a high standard of customer service in all interactions. Perform additional duties as assigned by the Customer Support Manager or team leader. Minimum Qualifications: 4+ years of customer service experience, preferably in Aerospace, Electronics, or Sales. 3+ years of program coordination experience. Certification/Associate Degree or equivalent work experience. Proficiency in SAP, Microsoft Excel, Word, PowerPoint, and Outlook. Strong oral and written communication skills, including telephone etiquette. Ability to work independently and collaboratively while maintaining confidentiality. Positive attitude with the ability to handle both satisfied and dissatisfied customers. Fluency in French, Spanish, or Portuguese is a plus. Preferred Qualifications: Direct experience in customer sales or service within the avionics industry. Familiarity with aviation technical knowledge and products. Physical Demands: Typical office environment with no special physical requirements. Ability to work in a high-pressure, deadline-driven environment.

Start Your Journey in Customer Service Today! Are you enthusiastic, friendly, and eager to help customers? We're looking for a Junior Customer Service Representative to provide excellent support and ensure a positive customer experience. This role is perfect for someone looking to grow their skills and build a rewarding career in customer service. Responsibilities: Assist customers with inquiries and provide accurate information. Resolve basic issues and escalate complex problems to senior staff. Maintain detailed records of customer interactions in CRM systems. Communicate effectively with team members to ensure seamless service. Provide feedback to improve customer service processes. Participate in training sessions and team development activities. Qualifications: Strong communication and active listening skills. A customer-focused attitude with a problem-solving mindset. Basic proficiency with computer systems and customer service tools. Previous experience in customer service is an advantage but not required. Benefits: Hands-on training and mentorship to support your growth. Opportunities for career advancement within the company. A collaborative and supportive work environment. Access to professional development programs and workshops. Take your first step toward a fulfilling career in customer service. Apply now to join our dedicated team!

Join one of the fastest growing UK tech companies! Epos Now offers a market leading product and an award winning brand, there has never been a more exciting time to join our driven team. We're looking for an ambitious Customer Retention Agent to join our existing team who operate with customers all over Europe, United States and Australia. About Us: EposNow are transforming the business owner experience by putting the power of fintech in their hands. We offer comprehensive tools for point of sale and embedded finance, (including payments, banking, and lending) to our 77,000 incredible business merchants worldwide, helping everyone from micro-sized businesses to enterprise companies succeed. Our ultimate mission is to make commerce accessible for everyone. With personalised career progression plans, exciting opportunities to work with new tech (like AI), and an inclusive culture and help shape the future of business solutions. Role: Customer Support Consultant Responsibilities: Handle customer queries via telephone calls, email and web chat. Achieve your targets for customer satisfaction. Nurture meaningful customer relationships. Accurately record all information in the CRM. Deliver exceptional customer service! Whats on offer: Earn additional bonus on top of base salary 19 days PTO plus 6 federal bank holidays 401k Medical Cover Employee Assistance Program What are the next steps? Interviews for this role are starting immediately, so you could be joining our team very soon! Successful candidates will have a short screening call with our partner company, RecruitmentJunky, before being invited for a video interview with a hiring manager.Ready to begin your career with us?Apply now and submit your application online.We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences.

As a customer service enthusiast, you will recognize that our shops network is the cornerstone of our business and is the key to our ongoing growth and success. With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Support job with Shopmonkey. As the driving force in building shop loyalty and growing our existing shop base, you'll deliver effective relationship-based customer service in support of the department. You'll tackle challenges that will continually spark your intellect, fuel your passion and drive your professional growth. Liaise between shops and cross-functional internal teams to ensure innovative, individualized solutions, satisfying the ever-changing needs of our shop base. Through it all, your ability to form a trusted bond, listen attentively, and respond to shop inquiries will make you the critical touchpoint between Shopmonkey and our valued shops. Shopmonkey is a growing and changing startup, so this role will include variety, change, challenges, and creativity in designing solutions, which goes beyond the typical support role. You will have the opportunity to: * Learn all about the Shopmonkey product suite and automotive industry * Use a relationship-based approach, deliver best-in-class service to our shops * Thoroughly and efficiently gather Shop information, access and fulfill shop needs, educate the shop where applicable to prevent the need for future contacts, and document interactions through contact tracking * Respond to shop complaints and service-related inquiries professionally and compassionately. Work with the Customer Support Management team to successfully address escalated shop concerns. * Effectively manage workload, maintain assigned schedule, and attendance standards. * Professionally handle incoming requests from shops and ensure that issues are resolved both promptly and thoroughly. * Utilize tools and resources on every email, call or chat to make appropriate recommendations to shops * Maintain a balance between company policy and shop benefit in decision making Support Metrics: * Meet department performance standards for servicing and responding to all service call queues, chat, and email while adhering to schedules, and maintaining attendance standards * Analyze and report trends from shops feedback, to determine needed process improvements Communication: * Ensure that all business-related items are successfully and professionally communicated either verbally or in writing, both internally and externally * Continuously evaluate and identify opportunities to drive process improvements that positively impact the shops experience Bonus Points: * Experience in hospitality, automotive industry, call center, or fast-paced startup * Able to take direction from peers and managers * The ability to speak Spanish is a plus * Truly appreciate cars and/or are familiar with the automotive industry We are looking for people who: * Are available to work either Monday through Friday or Tuesday through Saturday shifts * Have 1-3 years of customer support experience in a high volume call center environment, supporting clients by phone, email and chat * Have a clear, professional, friendly and informative communication style * Enjoy creative problem solving and experiencing new and different challenges everyday * Are self-directed learners and highly motivated * Thrive in a dynamic & collaborative startup environment, and are comfortable with ambiguity and seizing opportunity. * Adapt quickly to changing priorities and evolving customer needs The range for this full-time position is $19.00 to $21.00/hour. This position is also eligible for equity and standard company benefits.

Customer Support Representative - Weekly Pay & Growth Opportunities Are you a people person who thrives in a fast-paced environment? Do you enjoy helping others while working with a dynamic and supportive team? If so, we're looking for you! We're hiring Customer Support Representatives to be the friendly and knowledgeable connection between our company and our customers. This role is perfect for individuals who are energetic, customer-focused, and eager to grow within a company that values innovation and teamwork. Why Join Us? Weekly Pay - Get rewarded for your hard work on a consistent basis. Growth Potential - We prioritize internal promotions and career development. Supportive Team Environment - Work with a group of passionate individuals who want to see you succeed. Exciting & Engaging Workplace - No two days are the same! Key Responsibilities: Greet and assist customers, providing a welcoming and helpful experience. Offer expert knowledge on products and services to help customers make informed decisions. Handle customer inquiries, concerns, and transactions with professionalism and care. Proactively engage with customers to promote products, services, and special offers. Use effective sales techniques to drive revenue and meet company goals. Maintain accurate and secure processing of all transactions. Ensure product displays are visually appealing and well-organized. Collaborate with team members and management to maintain a smooth daily operation. What We're Looking For: Must be 18 years or older. Strong multitasking abilities and attention to detail. Excellent communication and customer service skills. Positive attitude and a solution-oriented mindset. Ability to work independently and as part of a team. Must have reliable transportation to the worksite. Benefits & Perks: Competitive Weekly Pay ($1,200 - $1,600 per week) Consistent Schedule (Monday-Friday, Day Shift) Career Advancement Opportunities Ongoing Training & Development Supportive & Inclusive Work Environment If you're ready to take the next step in your career and join a company that values its employees, apply today! We're excited to meet motivated candidates who are eager to make a difference.

At Axiom Bank, we encourage you to aim for the sky and leverage your expertise and passion to excel. We are a growing, dynamic organization this is an exciting time to get on board! We believe in the value of promoting a healthy work/life balance and are committed to recognizing the role everyone plays in our ongoing success. We offer the following benefits to our Full Time Employees: * 12 Paid Holidays * Generous Paid Time Off * 4% Match on our 401(k) * Medical, Dental and Vision Benefits * 100% Company Paid Life, AD&D Insurance, Short and Long Term Disability Key Responsibilities and Accountabilities * Engage customers through calls and secure messages to provide solutions and resolution to customer issues or concerns. * Exceed customer satisfaction and call productivity standards. * Demonstrate empathy and make a connection with customers to continue to earn their business. * Research and resolve problems or errors. * Provide product and service recommendations to customers to simplify and enhance their banking experience with Axiom. * Maintain a working knowledge of Bank products, services, internal controls and policies and procedures. * Collection of customer deposit account(s) that have become overdrawn or charged off. * Follow Overdraft and charge off Procedures to maintain a good customer experience Supervision of Personnel * None Work Environment/Physical Demands * Typical call center environment. Minimal physical effort required, normally seated with freedom of movement on a regular basis. This is a full time position in a call center setting which is open six days per week. Work will be performed at the assigned location with some hybrid shifts. Rotating shifts will be required. Qualifications Summary * High school graduate or equivalent. * 2 years customer service experience, call center environment preferred. * Availability to work a flexible schedule including extended hours, Saturdays and holidays. Other Position Requirements * Excellent organizational and time management skills. * Excellent communication skills. * Ability to work well under pressure with minimal supervision and professionally handle difficult interactions. * Proficient in research and investigation of issues. * Superior Customer service skills with the ability to quickly diffuse any situation and solve conflicts in a cordial manner. * Experience handling confidential information. * Ability to use Microsoft Office suite and other software programs. (Reasonable accommodations may be made to enable individuals with disabilities to perform these tasks. If you need an accommodation, please contact us at

Entry Level Customer Service Claims Support : We are hiring for a Customer Service Claims Support role. The ideal candidates for this position are recent college graduates or entry level applicants interested in gaining experience in client relations, account management, and communications. Great opportunities for professional development and career growth. No experience required. Over the years, we have hired some of the best auto glass technicians and claims support reps in the state. Their knowledge of the industry, on-the-job experience and strong work ethic have propelled us to the top of the industry and solidified our reputation as the best mobile auto glass replacement company currently serving Florida. Daily Duties of the Entry Level Claims Support : Perform account management responsibilities - including being the client's main contact, and handling paperwork as well as customer issues Work with national insurance companies to call in each claim, submit the customer information and complete the invoice (paperwork) Provide top-notch customer service by maintaining a dedication to meeting the expectations and requirements of internal and external customers Set up appointments for installation and technician team Maintain professionalism in all verbal and written communications Participate in daily meetings and in-office impact sessions Provide leadership to others through example and sharing of knowledge/skill Requirements of the Entry Level Claims Support: All majors encouraged to apply - No degree requires Excellent student mentality and ability to learn new strategies and business techniques Ability to understand client and business partner needs and challenges and apply creative and logical approach to identify solutions Excellent communication, customer service, and problem-solving skills with the persistence to resolve problems completely Ability to effectively operate with high energy and flexibility in a fast paced, constantly evolving team environment Excellent interpersonal skills including written and oral communication Self-motivated and self-directed

This role entails... Personal customer interaction with the interest to generate revenue for their clients To take part in various campaigns to get the best possible access to potential customers To have brief conversations and perform small presentations for potential customers to provide full product details and sales pitch within small time windows To be part of the company culture and represent the company and its core values to other assistants and customers. Qualifications The capability to bring enthusiasm and flair into the work environment and have the determination to succeed Good English speaking and writing skills are essential to communicate effectively with customers and our client A good work ethic and a positive attitude with the ability to work within a team Additional Information Job Type: Full-Time Advantages... $35,000 - $55,000 with uncapped bonus potential A world-renowned coaching system that involves full product coaching and ongoing support A busy social calendar, with both work and non-work related events Opportunities to travel both nationally and internationally. Leap would like to remind applicants that this is an 18+ role, and we are unfortunately unable to provide sponsorship at this time.

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information. Job Summary: This position is responsible for assisting management by ensuring internal and external client satisfaction and smooth operation of daily functions of a medical exam or drug screening program within Exam Management. Interacts daily with other Acuity (CHS) team members, provider network partners, our clients, and vendors. Reports to the Exams Processing Manager (EPM), Assistant Program Manager (APM) or Program Manager (PM). Pay: This position pays $16.50 per hour. Duties and Responsibilities: Oversees full lifecycle of all exams by tracking progress, ensuring quality, and communicating with all stakeholders to ensure a complete examination. Compiles exam results and ensures completeness based on exam requirements. Responsible for forwarding the information and supporting documentation to Medical Review if needed. Will obtain any missing paperwork for Medical Review. Responsible for forwarding the client the completed results/exam. Responsible for their accounts and what status they are at in our systems to ensure all aspects are covered. This may entail running and maintaining daily reports as well as in-depth knowledge of a client's Statement of Work (SOW). Works closely with Medical Review, examinees, employers, and contracted facilities to facilitate the completion of the examination process. Partners with Shared Services to troubleshoot and improve client service delivery. Coordinates final exam billing with Accounts Payable and networked providers to ensure completeness and resolve any billing delays or problems. Responsible for resolving facility or examinee problems that require extensive time and follow-up and follow-through. Ensures all contract deliverables are understood, maintained, and updated as necessary. Demonstrates consistently thorough, professional, and gracious customer service (internal and external). Enters determinations into MTS and other system applications based on Medical Review. Serves as back-up to other CCSs and assists with follow-up calls to facilities and examinees as needed. Serve as back-up to department for routine administrative duties, which may include but not limited to documents, process flows, quality assurance, as well as client schedule updates and maintenance. Maintenance of spreadsheets and other various forms and documents. Assists EPM, APM or PM with information needed for proposals. Other duties as assigned. Will partake in department training required by specified departments and will maintain that training and qualification as needed by specified department. May participate in interdepartmental project groups or task forces. May assist other departments with routine administrative duties. Performs duties in a safe manner. Follows the corporate safety policy. Participates and supports safety meetings, training, and goals. Ensures safe operating conditions within area of responsibility. Encourages co-workers to work safely. Identifies “close calls” and/or safety concerns to supervisory personnel. Maintains a clean and orderly work area. Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards. May serve on the OSHA VPP, Safety, and Wellness Committees. Additional Qualifications/Responsibilities Qualifications: High School Diploma and 1-2 years of experience Customer service experience Able to work a flexible schedule to accommodate work requirements. Computer proficiency in MS Office Suite Apps, Adobe Acrobat, database software, etc. with the ability to toggle between multiple platforms. High level of organization and detail oriented Dependability Good written and oral communication skills Must be able to pass a background check and drug screen. Preferred Qualifications (Some qualifications will be necessary and are a position requirement once hired): Office experience and/or college degree 2 years of experience in Drug Collections or Drug Testing Industry Drug and Alcohol Post-Accident On Call shifts Qualified Urine Drug Screen Collector Medical Review Officer Assistant (MROA) Certification Qualified Breath Alcohol Technician Pharmacy Technician Physical Requirements and Work Conditions: Work is normally performed in a typical interior/office work environment. Work involves sitting and standing for prolonged periods of time. May require bending and lifting up to 15 lbs. Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career! Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information. SCOPE: This position is responsible for providing administrative support and exceptional customer service to all Acuity team members on a medical exam or drug screening program within the Occupational Health Services business unit. Coordinates with examinees and network providers to schedule employment-related examinations. Interacts daily with other Acuity team members and provider network partners. Hours may vary to include weekends. LOCATION: Remote, Hybrid or within 50 miles of Cape Canaveral, FL PAY: The pay range for this position is $16.20 per hour. QUALIFICATIONS: High School Diploma or equivalent Customer service experience Able to work a flexible schedule to accommodate work requirements. Computer proficiency in MS Office Suite Apps, Adobe Acrobat, database software, etc. with the ability to toggle between multiple platforms. High level of organization and detail oriented Dependability Good written and oral communication skills Must be able to pass a background check and drug screen. PREFERRED QUALIFICATIONS: 1 year of office experience Experience with medical terminology Call Center Experience DUTIES AND RESPONSIBILITIES: Coordinate with examinees and network providers to schedule employment-related examinations. Follow different protocol for each program. Adheres to program specific protocols, processes, and policies. Utilize supporting software to process examinations from scheduling appointments, tracking progress, and recording final status for billing and delivery to the client. Works closely with our medical team, examinees, employers, and contracted facilities to ensure the completion of the examination process. Contact examinees and facilities to schedule requested examinations. Contact providers regarding missing or incomplete examination results. File, scan, and retrieve exam results to include laboratory, medical, and final determinations. Consistently provides professional, and gracious customer service. Processes inbound and outbound phone calls, faxes, email, and mail. Handle routine customer inquiries and assess call escalation; redirect calls as needed to the appropriate manager. Meet or exceed established standards on a consistent basis for quality, customer service, productivity, and service level guidelines. Handles all medical and drug screen results compliant to HIPAA standard practices. Other duties as assigned. OTHER REQUIREMENTS: May participate in interdepartmental project groups or task forces. May assist other departments with routine administrative duties. Performs duties in a safe manner. Follows the corporate safety policy. Participates and supports safety meetings, training, and goals. Ensures safe operating conditions within area of responsibility. Encourages co-workers to work safely. Identifies “close calls” and/or safety concerns to supervisory personnel. Maintains a clean and orderly work area. Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards. May serve on the OSHA VPP, Safety, and Wellness Committees. PHYSICAL REQUIREMENTS: Work is normally performed in a typical interior/office work environment. Work involves sitting and standing for prolonged periods of time. May require bending and lifting up to 15 lbs. Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status. For OFCCP compliance, the taxable entity associated with this job posting is: Acuity-CHS, LLC

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Customer Service Representative- Holler Classic Family of Dealerships Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 10 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart Be Happy brand promises include Our Best Price First, Pure and Simple and Commission-Free Sales. Holler and Classic Family Collection of Dealerships is adding to our Team resulting in an immediate need for a strong candidate to fill a position in our Business Development Center. The ideal candidate will be a self-starter with great communication and customer service skills. They must be able to engage the customer on the phone and speak clearly and concisely. Must be detailed oriented and is responsible for answering all inbound calls and booking appointments based on maintenance schedule or issues per individual brand s requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities include the following: Answers all incoming calls in a prompt, polite, professional manner, addressing inquiries or scheduling appointments or transferring them to the appropriate person or department quickly Check for recalls and parts availability on every call Responsible for obtaining customer data prior to arrival as well as refer to each customer s service history to see if they have missed a service Maintaining comprehensive and up to date knowledge of products Make outbound calls for service reminders, safety recalls, and other recommendations. Follows all company policies and procedures Provide exceptional customer service by treating guests with courtesy and respect. Other duties may be assigned. Minimum Qualifications: Excellent oral and written communication skills Strong computer skills, with the ability to manage multiple applications at once Strong organizational and multi-tasking skills Professional demeanor and appearance Prior customer service experience a plus Ability to learn and operate various computer programs. Ability to work a flexible schedule including evenings, weekends and holidays Reliable Transportation Valid driver s license with acceptable driving record Acceptable background and drug screening Being bilingual (English/Spanish) is a plus, not a requirement Supervisory Responsibilities: None Job Type: Full-Time Pay Starting at $15.00/hr Monthly Bonus Full Time Benefits: 401(k) & 401(k) Matching Employee Assistance Program Health Insurance Dental Insurance Vison Insurance Life Insurance Flexible Spending Account Paid Time Off After 6 months Referral Program Associate Discount Program Schedule: Ability to work a flexible schedule Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process. ********************************************************************************************