Customer Care Representative
Customer Support Representative Job 32 miles from Anderson
Wouldn't you love to have an opportunity to change someone's day from bad to good? Here at Mister Quik Home Services our Call Center Team is the first point of contact for our customers. Our Core Values at Mister Quik are “to Tell the Truth, You Before Me and Respect Others” and our Customer Success Specialists do their best to make each customer call feel these values come alive as they schedule the customers home visit. We are looking for individuals who match these values, love to problem solve, possess great people skills, and love to go above and beyond for our customers. Mister Quik Home Services has been in business for 23 years and was just named one of Indy's best workplaces in 2022. Join our team today to gain a career and not just another job!
Why Mister Quik?
Competitive pay
Growth and promotion opportunities
Hands on training
Health, Dental and Vision plans
Benefits including 401k, life insurance, short- & long-term disability insurance
Employee & family and friend's discount
Holiday and time off pay
Company Events
Contests & Prizes
Paid training
Referral Program
Requirements
Ability to sit for long periods of time
Strong listening skills
Great communication skills
Comfort with a fast-paced environment and multitasking
High School diploma or equivalent
Work onsite in our call center
Work one Saturday a month
Open to 10 AM- 7 PM shift
Responsibilities
Efficiently and effectively manage high volume of inbound/outbound calls
Ensure customer satisfaction by determining customer needs
Provide customer contact via phone and email.
Must be available to work nights and weekends, variable schedule(s) and overtime as necessary
Regular, consistent, and punctual attendance
Other duties as assigned
Job Type: Full-time
Pay: Up to $25.00 per hour
Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Work Location: In person
Technical Service Representative
Customer Support Representative Job 32 miles from Anderson
Field Technical Services Representative
About the Job
Spears Manufacturing Co. needs a self motivated and strong communicator for a Field Technical Services Representative position. Strong mechanical aptitude and ability to travel required. Position will be for the Indiana, Kentucky and E. Tennessee territory.
Qualified candidates must live within the territory and have a minimum of 2 years experience with pipe and fittings.
PRIMARY RESPONSIBILITIES:
· This position entails calling on engineers, contractors and end users for the purpose of technical assistance, training and specification of Spears products.
· Conduct product education and training seminars for end users, designers, distributors, contractors etc… as requested while continuing to educate himself/herself on Spears products.
· Assist end users, specifying entities, design firms, code authorities etc… with product specifications and code approvals.
· Assist end users and contractors with jobsite failure analysis and hands-on work assignments when required.
· Handle difficult situations with professionalism and tact.
REQUIREMENTS:
· A self-starter with the ability to learn quickly.
· The ability to work with a strong sense of urgency.
· Basic negotiation skills.
· Self-motivated, detail-oriented and organized.
· Strong mechanical aptitude.
· Computer literate.
· Able to multi-task and prioritize.
· Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems.
· Ability to travel within territory and outside territory when required.
Please send resumes to: ********************
ABOUT SPEARS MANUFACTURING CO.:
• Established in 1969 Spears is a leading manufacturer of plastic pressure pipe fittings & valves. For more information, please visit: **************
Client Services Associate
Customer Support Representative Job 32 miles from Anderson
An entry level Client Service Associate assists the Financial Professional in office management and general administrative functions. This position is primarily clerical support with some limited marketing support duties. No licenses, appointments or registrations are required. This person generally manages the FP's office, calendar, maintain files, mail, phones, and will prepare correspondence on behalf of the FP.
Typical qualifications for this type of CSA position:
- Organization and time management skills.
- Attention to detail
- Interpersonal communication skills.
- Demonstrated ability to work with confidential information.
- Excellent customer service skills, with the ability to communicate effectively and build rapport with clients.
- Familiarity with Microsoft applications including Outlook, Word, PowerPoint, and Excel.
- Telemarketing skills a plus
- Strong written and verbal communication skills to effectively communicate with clients and internal teams.
Join my team as a Client Services Associate and play a key role in providing exceptional service to our valued clients. This position offers opportunities for professional growth and development in the financial services industry.
Please note that only qualified candidates will be contacted for an interview.
Night Shift CSR
Customer Support Representative Job 32 miles from Anderson
Night Shift Customer Service Representative
Shift: Night Shift (Exact Hours 10PM-7AM)
About Circle Logistics:
Circle Logistics is a fast-growing, customer-focused third-party logistics (3PL) company that provides reliable freight solutions across North America. Our team is driven by innovation, efficiency, and a commitment to delivering top-tier service to our customers and carrier partners.
Job Summary:
We are seeking a Night Shift Customer Service Representative to join our Indianapolis office. This role is crucial in ensuring seamless overnight operations by tracking shipments, dispatching loads, and proactively resolving any issues that arise. The ideal candidate will have strong attention to detail, a high sense of urgency, and the ability to think critically under pressure.
Responsibilities:
Monitor and track shipments to ensure on-time delivery.
Dispatch loads and communicate with drivers and carriers to confirm pickup and delivery details.
Respond quickly to any service disruptions, delays, or issues, working to resolve problems efficiently.
Maintain clear and proactive communication with customers, carriers, and internal teams regarding shipment statuses.
Update TMS (Transportation Management System) with accurate and real-time tracking information.
Handle after-hours customer inquiries and provide high-quality support.
Problem-solve and escalate critical issues when necessary.
Ensure compliance with company policies and industry regulations.
Qualifications:
Experience in freight brokerage, dispatching, or transportation/logistics (preferred).
Strong problem-solving skills with a high sense of urgency.
Excellent attention to detail and ability to multitask in a fast-paced environment.
Effective communication skills-both written and verbal.
Ability to work independently with minimal supervision.
Proficiency in TMS software, Macropoint, and/or other tracking tools (preferred).
Availability to work overnight hours and occasional weekends as needed.
What We Offer:
Competitive salary based on experience.
Opportunities for career growth within a rapidly expanding company.
A dynamic and team-oriented work environment.
Join Circle Logistics and be a key part of our commitment to exceptional customer service in the fast-paced world of logistics. Apply today!
Customer Service Representative
Customer Support Representative Job 23 miles from Anderson
At State Farm , our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. State Farm agents have built lasting customer relationships for over 90 years, with over 19,000 agents serving customers across the United States.
Role Description
This is a full-time on-site role as a Customer Service Representative at State Farm Agent in Carmel, IN. The Customer Service Representative will be responsible for providing exceptional customer service, support, satisfaction, and experience to State Farm customers on a day-to-day basis.
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Service skills
Customer Experience skills
Strong communication and interpersonal skills
Ability to handle high-pressure situations calmly
Problem-solving skills
Experience in the insurance or financial services industry is a plus
High school diploma or equivalent required, college degree preferred
Customer Service Representative
Customer Support Representative Job 39 miles from Anderson
McKinley Packaging, a national Corrugated Packaging company is seeking candidates for Customer Service Representative opportunities at our fast-paced Corrugated Container manufacturing facility in Lebanon, IN.
This position is an extension of the Sales Team and has responsibility for supporting an assigned Customer account base as we add to our talent in Customer Service. The CSR will assist sales by maintaining accounts while developing strong Customer relationships to support and promote current and future business opportunities.
Responsibilities, include but are not limited to the following:
Be the primary point of contact for the Customer and the Outside Sales Rep for order placement and coordination with the facility production group on a daily basis by various means of communication
Develop strong, internal working relationships with production team, design and shipping to support and promote efficient, timely, and accurate response to Customer expectations
Process orders and new items received from Customers and Sales Reps using various applications.
Enter information into estimating system or request product quotes, as applicable, to provide job costing to management for analysis and pricing.
Track orders, initiate changes and expediting orders per the Customer or Sales Rep requests and communicating appropriately.
Initiate outside manufacturing orders, as appropriate, communicating all necessary details and handling follow-up as required.
Address Customer complaints and questions seeking aid from sales and management as necessary.
Follow established processes and procedures to ensure accuracy of work including product pricing for invoicing
Requirements:
Minimum of 2+ years of Customer Service experience in a corrugated paper manufacturing environment is required.
Superb customer service, including excellent verbal and written communication skills.
Computer and administrative skills; preferably experience using SAP.
Knowledge of corrugated manufacturing process is preferred.
Some college and/or Sales or Customer Service coursework and/or equivalent experience,
Four-year degree is preferred.
"McKinley Packaging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training."
Customer Service Representative
Customer Support Representative Job 41 miles from Anderson
A new role has opened with a chance for growth and development! Are you ready to take the next step on your career path?
Confident you can hit your sales goals and grow market share? Are you an ace at implementing a sales strategy? Known for being collaborative, self-directed, empathetic, and with an outstanding work ethic?
If this sounds like your idea of a great job, you could be the next Customer Service
Representative in Shelbyville, IN, for Kirby Risk.
What will I be doing as a Customer Service Representative?
Supporting the sales budget process and hitting your sales goals
Taking part in joint sales calls with targeted customers
Assisting with customer quotes and entering and managing opportunities in the CRM
Processing customer orders and requests for product services
Monitoring backorders and ensuring on-time delivery
Analyzing customer needs for opportunities to train on product application
Travel Required. 10%- 20% in the Central, IN Territory
50%+ of time will be spent in the office/on the computer
Want to know if you are a good fit? If so, you will meet the following criteria:
Demonstrated communication abilities, written, verbal, and interpersonal, with individuals at all levels of an organization
Ability to handle multiple tasks/priorities and successfully meet several deadlines at once while maintaining attention to detail and organization
Computer skills and aptitude: Microsoft Excel and PowerPoint are a priority
High School degree or GED, some college preferred
Sales Experience is A Must!
What's the company culture like at Kirby Risk?
A leader in Electrical Supply and Manufacturing, the roots of this continuously successful (since 1926) organization are reflected in its enduring Values and Principles: hard-working, engaged, caring people who treat one another and our customers with the utmost respect and approach their work with a sense of urgency.
What are the benefits?
Kirby Risk provides a complete benefits package, including
Medical
RX
Dental
Vision
Life
Employee Assistance Programs
Tuition Reimbursement
On-the-job training
401K Plan
Profit Sharing
PTO
Customer Service Representative
Customer Support Representative Job 32 miles from Anderson
Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way?
Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person.
If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative!
Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states.
You'll know you are a successful Customer Service Representative when you:
Provide outstanding customer service and problem resolution
Perform collection activities on delinquent accounts
Assist with insurance verifications
Perform Welcome Calls
Act as back up to our Administrative Assistant to receive loan payments and fund loans
Perform Skip Tracking and other locate activities
You could be a great addition as Customer Service Representative if you have:
Previous customer service and/or collections experience
A valid state driver's license, with an acceptable driver's record
Access to a reliable automobile for work use
Keep in mind that we provide:
An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your Company set goals!
Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more.
Growth Potential- We believe in fostering our employees' talents and providing a pathway for their individual career story.
TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
Come Begin Your Story! Apply Today!
Guest Experience Specialist - Zero hours
Customer Support Representative Job 49 miles from Anderson
RV Technician - Medicine Hat
Who we are:
We know that memories made around the campfire with friends and family last a lifetime because we do it ourselves! Our mission at ArrKann is the same as it's been since 1977: to give our customers the exceptional service, selection, and expertise they need to embrace the RV lifestyle.
Employees tell us they like working with ArrKann because…
We're family-owned and operated - and have been for three generations. Our employees are like family. We're closed on Sundays to give our staff time to spend with their loved ones and enjoy their own RV adventures!
Our commitment to family extends to how we invest in the communities where we live and work. We sponsor events and initiatives that focus on helping families and children.
We have great people who are helpful, fun to work with, and good at what they do!
What you'll get when you work with us:
A career - we've been growing! You can find our dealerships in Carstairs, Edmonton, Calgary, Red Deer, and Medicine Hat, and we're always looking for amazing people who want to build a career with us.
A voice! We know our people have great ideas and valuable feedback, and we encourage everyone to share their thoughts so we can continue to deliver an even better employee and customer experience.
A supportive, team-oriented, and fun work environment, where you can feel free to be yourself.
Professional and personal development opportunities. We are always learning and want to make sure you have the support you need to build the skills you need to grow in your career.
About the role:
Our RV Technicians work diligently and efficiently to perform high-quality service, repairs, and maintenance so our customers can enjoy their RV and connect with the great outdoors.
If you're a registered apprentice, seeking an apprenticeship, or a ticketed RV Technician seeking a stable work environment where you will be part of a team that consistently delivers quality work, this may be the spot for you!
The selected candidate must be available on weekdays, evenings, and Saturdays but not Sundays!
About you:
You enjoy working independently but like the opportunity to help your team when needed and get help when you need it.
You take pride in your work and feel a sense of pride and accomplishment in seeing a job through.
You thrive in a role where you're usually completing one task at a time, can focus, and be precise while working at an efficient and steady pace.
Requirements:
Goal-oriented and achievement-driven.
Mechanical inclination.
Willingness to complete apprenticeship.
Ability to provide a personal set of required tools.
Intermediate computer skills.
If this sounds like you, we encourage you to apply! We thank all applicants for their interest; however, only those selected will be contacted.
To find out more about ArrKann Trailer & R.V. Centre visit our website, or find us on Twitter, Facebook, or Instagram @ArrKannRV.
#J-18808-Ljbffr
Associate Representative - Customer Service
Customer Support Representative Job 32 miles from Anderson
As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
**Responsibilities:**
+ Interacts with customers by phone or in person to provide information and to ensure best service possible.
+ Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.
+ Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.
+ Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
+ Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken.
+ Refers unresolved customer grievances to designated departments for further investigation.
+ Completes customer invoicing.
+ Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity.
+ Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains.
+ Prepares for, attends, and participates in weekly sales meetings.
+ Remains current on industry trends, market activity and competitor products.
**Qualifications:**
+ High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred
+ 0-2 years of relevant experience
+ 1 year of sales experience preferred
+ Direct Sales (B2B) experience preferred
+ Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred
+ Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
+ Ability to build working relationships with other functional areas to best support mutual objectives
+ Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers
+ Ability to research and resolve customer issues
+ Strong written and verbal communication skills
+ Basic computer skills
+ Ability to effectively prioritize and execute tasks
+ Ability to build and maintain long-term relationships with customers
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer._
**_Los Angeles Unincorporated County Candidates Only_** _: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
Materials Management Technical Services Rep, Pilot Plant, BRD Bioprocess Operations
Customer Support Representative Job 27 miles from Anderson
divp style="text-align:left"At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism.
We give our best effort to our work, and we put people first.
We're looking for people who are determined to make life better for people around the world.
/pp style="text-align:inherit"/pp Job Description/pp The Clinical Trial (CT) manufacturing organization is responsible for the production of drug substance, supporting the BRD organization and their objectives.
The facility is focused on new protein therapeutics to market by producing bulk drug substance (API) for clinical trials, along with the associated technical data and documentation to support GMP activities.
The plant is located within Building 360 (K360) in Indianapolis, IN at the Lilly Technology Center North campus.
/pp/pp The span K360 Materials Management Technical Services Rep /spanis responsible for the direction amp; oversight of consumable planning and buying for K360 along with being a liaison for raw materials/makeup/dispensing.
The role is responsible for all aspects of inventory management and risk management strategies for GMP consumables in K360.
The individual in this role will also partner with Lilly external manufacturing and commercial manufacturing sites, representing K360 on global consumable material strategy projects.
The role is responsible for working closely with the raw material coordinator and makeup/dispensing supervisor to implement process improvements focused on safety and throughput.
/pp/pp/ppbspan Key Objectives and Deliverables: /span/b/pulli Serve as liaison between the Materials Management Team and K360 Operations.
/lili Work with the Materials Management Team to:ulli Assess materials amp; supplier risk/lili Assess amp; address impact of supplier changes/lili Develop robust control strategies to manage supplier/material risk.
/li/ul/lili Oversee the K360 consumable management processulli Create tools to simplify and streamline consumable process from initiation through use.
/lili Own and manage the consumable list, which entails qualifying new consumables, ensuring specifications, supplier changes and supplier information is maintained and in a constant state of compliance.
/lili Develop relationships through communication with vendors to ensure line delays and product changes have limited impact on K360/lili Consult and Interact with external manufacturing contacts to help streamline their ability to have appropriate consumables on time.
/lili Partner with multiple Lilly manufacturing sites to learn and streamline the consumable pipeline/lili Oversight for ULS management of dock and consumable warehouse.
/lili Prepare, review, approve and provide technical support for preparation of relevant technical documents such as change controls, deviation investigations and summary reports, procedures, technical reports, etc.
/li/ul/lili Lead and/or coordinate materials investigations and changes.
/lili Participates in departmental site self-assessments and relevant audits representing dock area, consumable process, and receipt and verification.
/lili Coach and mentor staff to ensure understanding of the raw materials and consumable process.
/lili Collaborate with site and global resources to support materials/li/ulpbspan Basic Requirements:/span/b/pulli Exceptional organizational skills with attention to detail/lili Ability to work independently and handle multiple projects/lili Ability to communicate and work effectively with Operations, Tech Services, Engineering and Quality groups.
/lili Ensure a safe working environment by following safety rules and helping implement/improve the safety culture/lili Demonstrate engagement and employ a quality mindset in all endeavours by proactively identifying quality issues and communicate appropriately.
/lili Ability to respond to changing priorities and short lead times/lili Excellent verbal and written communications skills with the ability to interact well in a team environment/li/ulp/ppbspan Additional Preferences:/span/b/pulli Demonstrated technical capability with high productivity/lili Proven track record of curiosity with learning agility/lili Self-starter with high initiative and data-driven approach to problem-solving/lili Demonstrated ability to participate in and facilitate decision-making/lili Experience with the application of GMPs in a clinical trial and/or manufacturing environment(s)/lili Ability to use and apply multiple computer applications (Syncade)/lili Experience with SAP and Ariba purchasing systems/lili Experience with Microsoft Office (Excel / Word)/lili Familiarity with Power BI/lili Familiarity with Trackwise/li/ulpb Education Requirements:/b/pulli Minimum HS Diploma or GED with a minimum of 10 years of experience in GMP manufacturing.
Education in science or engineering related field preferred.
/li/ulpb Additional Information/Requirements:/b/pulli Monday through Friday Day Shift/lili Some work outside of core hours may be required to enable the delivery of the portfolio/li/ulp/pp style="text-align:left"Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions.
If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (a href="****************
lilly.
com/us/en/workplace-accommodation" target="_blank"spanspanspan class="WCO0"****************
lilly.
com/us/en/workplace-accommodation/span/span/span/a) for further assistance.
Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
/pp style="text-align:inherit"/pp style="text-align:left"Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
/pp style="text-align:left"br/Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees.
Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities).
Learn more about all of our groups.
/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"Actual compensation will depend on a candidate's education, experience, skills, and geographic location.
The anticipated wage for this position is/p$76,500 - $112,200p style="text-align:inherit"/ph3/h3p style="text-align:left"Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance).
In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.
g.
, healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.
g.
, employee assistance program, fitness benefits, and employee clubs and activities).
Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
/pp style="text-align:inherit"/pp style="text-align:left"#WeAreLilly/p/div
Customer Support Representative
Customer Support Representative Job 32 miles from Anderson
Our Customer Support Representative will help us live up to our service and support goals. The ideal candidate will be someone who will excel working in our fast-paced company, where the velocity from the time of order, design, manufacture, and ship is very high. It is also an environment where everyone makes a difference.
RESPONSIBILITIES:
This position provides service in a high performance, customer focused environment. This position requires a high level of accuracy and detail orientation. A successful Representative will have a positive attitude, thrive in a team environment and have the ability to handle a high volume of activity.
Provide highly responsive service and support to our customers and agents in a courteous, professional, and efficient manner.
Manage and prioritize customer needs and requests; answer questions and solve customer problems promptly and effectively.
Administrative duties regarding transactional processes including order entry, quotes and other inquiries.
Manage customer issues and problems to ensure inquiries are directed to the appropriate internal areas and issues are resolved in a timely manner and with accurate information.
Coordinate with internal groups to exceed service level expectations and provide continuing visibility of commitments to the customer.
Resolve matters pertaining to order entry, administration, completion and build strong relationships that promote trust and confidence with the customer and internal departments.
Knowledge, Ability, & Skills
Experience in event planning and execution or in a related field
Strong ability to manage several different projects simultaneously and prioritize tasks
Strong organizational skills and the ability to remain flexible to ever changing logistics
Detail-oriented and customer focused
Able to remain calm and professional under pressure
Self-starter, motivated
Able to work with minimal supervision, comfortable being the sole staff person on site for some events
Willingness to work nights, weekends and long shifts as required by the event schedule
Proficiency in Microsoft Word, Outlook, Powerpoint and Excel
Ability to move tables, chairs, boxes, etc.
Ability to stand for long periods of time
Ability to anticipate client needs and willingness to work through the logistics of planning an event.
Part Time Customer Outreach Representative
Customer Support Representative Job 32 miles from Anderson
North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth!
As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students!
As an associate Weed Man will enjoy:
Ability to work independently as part of a team
Competitive Salary and Bonus Program
Varying Benefit Packages
Industry and Company Training
Advancement Opportunities
Call Center Customer Support Specialist (Full time)
Customer Support Representative Job 17 miles from Anderson
Get on the CREW! Are you searching for the BEST JOB EVER? Ask anyone, Crew Carwash is famous for our people and how we treat each other! If you want to join a team with amazing benefits and the best coworkers in Indiana, apply today! Check us out!
We are honored to be a Glassdoor's Best Place to Work Recipient for 2024, our 5th year in a row!
Crew Carwash Honored as One of the Best Places to Work in 2024, a Glassdoor Employees' Choice Award Winner - Crew Carwash (click the link to read the news!)
The Customer Support Specialist will provide outstanding customer service to both our internal and external customers by efficiently supporting Crew Carwash's key customer loyalty programs and processing customer comments and feedback, while working out of our corporate office in Fishers, IN. This position is a fast-paced, high volume role that offers an outstanding opportunity to gain entry into the Crew Carwash Operations team. This person will maintain a positive attitude while fielding in bound calls, handling any issues related to customer service and support overall account maintenance.
Primary Responsibilities
The following responsibilities outline critical aspects of the Customer Support Specialist.
Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external)
Research and resolve customer issues and follow up when necessary and appropriate
Fulfill requests for information and maintain account changes
Process customer comments and feedback
Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director
Perform data entry and database maintenance functions
Set-up and administration of Crew's Fleet Program
Administration of Crew's Fundraising Program
Handle phone and email inquiries
Process incoming applications & qualify organizations non-profit status
Preparing fundraiser contract & ordering of fundraiser tickets
Prepare online fundraisers & request check for proceeds earned
Process and ship Book & Gift Card orders placed on website daily
Help with Front Desk/Receptionist coverage
Greet guests & answering main phone line
Sort mail, process Corporate & Phone Book/Ticket orders
What do we need from you?
Proficient use of Microsoft Office products (particularly Excel)
Outstanding communication skills
Strong desire to give exemplary service to Crew's internal & external customer
What Can We Offer You? (get ready because it is a lot!)
· · Group health, dental and vision plan · Education assistance (up to $3,500/year) - Good for undergraduate or graduate study · Student Loan Payback Program (Up to $1,200/year) · 401(k) with company match · PTO - Paid time off plan + 6 paid holidays/year · Very structured, formal training at all levels · A uniquely fun and rewarding work environment. · Fun & healthy culture · FREE carwashes, naturally · Fantastic Tuition Reimbursement and Student Loan Pay Off Program · Competitive compensation based on experience · Incredible training · Growth potential · Employee recognition and appreciation events A position at Crew Carwash is more than just a job, it's a great opportunity for people of all ages and backgrounds.
Your gender, how you pray, your skin color, your hometown, who you love, your disabilities and your age ARE ALL WELCOME here. At CREW Carwash, Crew is our FIRST name and we want you ON THE CREW! All we require is excellence and a dedication to customers and team members! EOE/DFWP/ADA Sounds too good to be true right? Well, you will never know if you don't apply! We simply can't wait to meet you and for you to find out what you're missing in a career. Our recruiting team is ready to share the Crew Culture with you!
Customer service
Customer Support Representative Job 32 miles from Anderson
The tamale place is looking to fill full and part time Custer service positions. The right candidate must be able to follow directions easily and must take pride in what you do .
Hours of operation are mon-sat 10-9 and Sunday 12-8
No late nights
Open availability preferred
Compensation based on experience
Paid breaks and employee meals
Must fill out paper application
1155 e stop 11 rd
13173008748
Www.thetamaleplace.com
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Success Representative
Customer Support Representative Job 32 miles from Anderson
Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.
Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.
To learn more about Topcon career opportunities go to ********************* .
Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name.
**Job Purpose:**
The Customer Success Representative supports Autodesk and Bluebeam Account Managers in driving business growth and renewals by fostering strong client relationships and ensuring the successful delivery of technical service engagements. This role acts as a trusted advisor to clients, aligning their needs with tailored solutions, providing proactive support, and ensuring satisfaction through effective coordination of resources and services to achieve desired outcomes.
**Core Job Duties**
+ Collaboration with Account Managers: Partner closely with account managers to identify opportunities for renewals, upselling, and cross-selling by understanding client goals and aligning solutions accordingly.
+ Technical Service Oversight: Coordinate and oversee the delivery of technical service engagements, ensuring they are executed on time, within scope, and meet client expectations.
+ Client Relationship Management: Build and maintain strong, trust-based relationships with clients, acting as their primary point of contact for ongoing support and service needs.
+ Customer Advocacy: Serve as the voice of the customer, gathering feedback and insights to communicate client needs, challenges, and opportunities to internal teams.
+ Issue Resolution: Act as a liaison between the client and technical teams to resolve issues promptly, ensuring minimal disruption to client operations.
+ Process Improvement **:** Contribute to the development of customer success best practices and tools to enhance team efficiency and customer experiences.
**Minimum Requirements for job:**
**Education and Experience:**
+ Bachelor's degree in Business Admin or Technology related field
+ 5+ years of experience in Autodesk and Bluebeam Customer Success, Account Management, technical project management, or related role
+ Familiarity with CRM and PM tools
**Knowledge, Skills & Attributes:**
+ Autodesk and Bluebeam or related software
+ Strong understanding of customer success principles and practices.
+ Familiarity with technical service delivery processes and project coordination.
+ Strong organizational and time-management abilities to handle multiple priorities effectively.
+ Analytical and problem-solving skills for addressing client issues and identifying opportunities.
+ Customer-focused mindset with a proactive approach to addressing needs and challenges.
+ Collaborative and team-oriented with the ability to work across departments.
**Physical Requirements:**
+ Occasional ability to lift and carry items up to 20 pounds, such as laptops, presentation materials, or equipment.
+ Capacity to travel as required, which may include driving or air travel.
**Working Conditions:**
+ Primarily operates in a remote work environment with consistent access to necessary technology and resources.
+ Flexible schedule to accommodate client meetings or deadlines across different time zones, including occasional early mornings or late evenings.
+ Periodic travel may be required for on-site client visits, conferences, or team meetings
+ Ability to work in a fast-paced, collaborative environment while managing multiple tasks and deadlines.
**We are Topcon (*********************************** .** We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services.
We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow.
Learn more here (**************************** .
Customer Engagement Rep
Customer Support Representative Job 28 miles from Anderson
Customer Engagement Rep - Paid Internship for Students & Recent Graduates
Are you a college student or recent graduate eager to gain hands-on experience in customer engagement? We are looking for enthusiastic and driven individuals to join our team as Customer Engagement Rep in a paid internship role. This opportunity allows you to develop professional skills, enhance your resume, and gain real-world experience in a dynamic, customer-focused environment.
About the Role:
As a Customer Engagement Rep, you will represent our nonprofit clients, interact with the local community, and support initiatives that drive awareness and fundraising efforts. Your primary focus will be providing exceptional customer service, building meaningful relationships, and identifying new opportunities to support our clients' missions.
Responsibilities:
Engage with customers to deliver excellent service and support
Communicate our clients' brand messages effectively
Assist with inquiries, resolve issues, and foster connections
Participate in hands-on training to develop communication and sales skills
Collaborate with team members to achieve customer service goals
Gain real-world experience in customer relations and business operations
Qualifications:
Authorized to work in the U.S.
Strong communication and interpersonal skills
A customer-first mindset with a positive attitude
Adaptability and problem-solving skills in a fast-paced environment
Willingness to learn and grow professionally
Flexible availability, including local travel if needed
This paid internship is a great opportunity for students and recent graduates to kickstart their careers with valuable customer engagement experience. Apply today and take the next step in your professional journey!
Customer Service Representative Fueler/Washer
Customer Support Representative Job 32 miles from Anderson
Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Penske Truck Leasing
Job Description4304 W Morris St, Indianapolis, IN 46241
What's the Job?
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile.
Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle mechanics but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a diesel technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.
It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward.
Main Responsibilities:
• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
• Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
• Helping make sure our facilities are clean, safe environments for our customers and associates
• Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
• Completing other projects and tasks as assigned by supervisor
Why Penske is for You:
We take pride in offering a competitive wage and great benefits.
This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work.
This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hourly rate.
Penske offers ongoing skills training for to our maintenance associates, so you can grow your career!
Career stability
Opportunity for growth
Excellent benefits, including paid time-off
Strong, well-rounded training on a variety of OEM equipment (Penske's Technician Certification Program is certified as a Continuing Automotive Service Education provider)
Advanced vehicle maintenance technology
Location and schedule flexibility
Qualifications:
• High school diploma (or equivalent)
• Valid driver's license
• Excellent customer service and communication skills
• The ability to work well as part of a team
• The ability and willingness to work outside
• Basic mechanical ability and tool usage (preferred)
• Basic computer skills
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements:
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer.
PJ300
Job Category: Vehicle Maintenance/Mechanics/Technicians
Job Family: Vehicle Maintenance
Address: 4304 W Morris St
Primary Location: US-IN-Indianapolis
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2330146
Customer Service Representative
Customer Support Representative Job 32 miles from Anderson
Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Paid time off Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
Night Shift Customer Service Representative
Customer Support Representative Job 32 miles from Anderson
Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team!
Why Join Circle:
We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are:
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
What We Are Looking For:
As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!
As a Customer Service Representative, you will support the efforts of our Account Managers by executing day to day duties for our existing customers. You assist with maintaining and growing existing accounts by building shipments into our system, scheduling pick up and delivery appointments, and tracking customer's freight ensuring on-time delivery. This role is responsible for providing operations support to the team by communicating all the details of a shipment.
Duties/Responsibilities:
Assist Account Managers on day to day operations of their accounts
Enter new load orders into our proprietary web-based software
Ensure all details of shipments are properly notated in each load
Communicate daily with shippers and receivers to schedule pick up and delivery appointments
Maintain and collect proper paperwork for each shipment
Resolving billing discrepancies with a customer or internal billing team
Initiate “check calls” to track and trace drivers on all pickups and deliveries
Assist with converting drivers to MacroPoint tracking
Escalate freight-related issues to the appropriate teams
Skills/Abilities:
Excellent written and verbal communication skills
Ability to thrive in a fast-paced working environment and multitask
Superb time management and organizational skills
Extraordinary attention to detail and teamwork skills
Willingness to be available after hours and weekends if needed
Benefits:
40 hours per week
On-site training and career development
Paid holidays and paid time off
Insurance benefits including but not limited to: Health, vision, dental, life, and disability
401(k) Plan