Customer Service Supervisor Jobs in Wilmington, DE

is a 1-2 year contract role with our direct client located in Philadelphia, PA. Will start off 100% onsite first 3-6 weeks, then will work hybrid (T,W,TH onsite). Manager needs candidates with experience in Writing Reports. and Regulatory Compliance and Customer Service (outbound) experience. Experience handling inquiries from the general public in responding to irate customers, and resolving difficult, challenging and/or sensitive issues with diplomacy, empathy, good judgment, patience, and professionalism. Capacity to manage multiple accounts under pressure in a time sensitive fast paced environment. Individually must be organized and detail oriented. Demonstrated ability to effectively understand customer issues, offer solutions to problems, and communicate with the general public, supervision, and employees via the telephone. Possesses the requisite mathematical and analytical skills required to compute and interpret customer data billing inquiries (e.g., addition, subtraction, multiplication, division, percentages, averages and rates).

We are seeking a detail-oriented and proactive Product and Customer Specialist to join our small but growing team. This role is for new or recent college grads to join Gratz and begin a multi-year training rotation toward management and functional role promotion. This role requires strong problem-solving skills, excellent communication, and the ability to handle customer inquiries about orders, shipping, and product details. The ideal candidate thrives in a fast-paced environment, has strong organizational skills, and enjoys helping people. new or recent college grads to join Gratz and begin a multi-year training rotation toward management and functional role promotion. Key Responsibilities: Customer Support & Product Guidance: Provide exceptional customer support via phone, email, and chat, offering expert product advice and addressing inquiries in a timely, accurate manner. Product Issue Resolution: Troubleshoot and resolve product-related issues, including order discrepancies, product defects, and questions about usage, ensuring a seamless customer experience. Order & Product Modifications: Manage customer requests for product changes, such as adjustments to selections, quantities, and shipping details, ensuring accurate processing. Shipping & Delivery Support: Provide customers with updates on order status, estimated delivery times, and tracking details, ensuring they are fully informed throughout the process. Product Expertise: Be the go-to expert for all product-related inquiries, including specifications, features, benefits, and practical usage advice, helping customers make informed decisions. Customer Relationship Management: Build and maintain strong, positive relationships with customers by providing personalized solutions and continuously ensuring satisfaction with both products and services. Collaboration with Internal Teams: Work closely with Sales, Shipping, and Manufacturing teams to resolve product and order issues, ensuring smooth processing and delivery. Documentation & Reporting: Accurately document customer interactions, feedback, and product issues, ensuring thorough records are maintained for follow-up and continuous improvement. Qualifications: Excellent verbal and written communication skills. Strong problem-solving and critical-thinking abilities. Ability to multitask and manage time effectively. Proficiency in QuickBooks and Excel a plus. Familiarity with order processing and shipping procedures. Previous experience in customer service or a similar role is preferred. Ability to learn and maintain product knowledge. Enjoy solving customer's problems! About Us: Gratz Industries stands as a cornerstone in the world of Pilates, with a rich history spanning back to the 1960s. Renowned for our commitment to premier manufacturing, we have been steadfast in upholding the legacy and integrity of Joseph Pilates' original designs. Our dedication to craftsmanship, authenticity, and precision has earned us a distinguished reputation within the Pilates community. We take pride in delivering exceptional products that empower practitioners worldwide in their pursuit of physical well-being and strength. Join us at Gratz Industries and be a part of our legacy of excellence. Benefits: Medical/Vision Insurance with $0 deductible Low-cost Dental add-on Provided Short-term/Long-term Disability No-cost Life Insurance Policy Paid Holidays, Sick Time & Vacation Days

ISC's team of Financial Services Recruiters has been retained by a prominent and growing global investment firm. The firm specializes in providing customized investment management and investment advisory services to their clients - Ultra-High Net Worth individuals, families, trusts, foundations, and endowments. They're seeking a talented Client Service Associate to join their centralized team in their Delaware office. The Client Service Associate will partner with the Centralized Investment Operations team as well and Wealth Advisors to ensure clients receive high touch service and their financial transactions/money movements are processed in a timely/accurate manner. The Client Service Associate will work closely with UHNW clients with 200MM plus in investible assets, as well as key Client Advisors. The role offers tremendous long-term career development and continued growth opportunities as they continue to expand. Client Service Associate Responsibilities, continually expanding and changing: As a Client Service Associate, you will be responsible for supporting the firm's Advisors and Clients directly. You will also partner with the Operations team members to manage the needs of the Advisor's client base and have an opportunity to be actively involved in projects as the firm continues to grow. Partner with Wealth Advisors to service the firm's UHNW Clients. Interact with the Firm's centralized Operations teams. Partner with the Firm's custodians and internal Operations teams to ensure requests are processed and handled correctly. Assist with Portfolio rebalancing (document preparation, money movements). Prepare new account paperwork, contracts, and subscription agreements. Manage the opening and closing of accounts - this includes SMA's and brokerage. Handle KYC profile and searches. Manage cash and security movements, this includes, deposits, withdraws, gifting, wires, journals. Assist with presentations and proposals using PowerPoint and Excel. Analyze and review billing for accuracy. Prepare performance reports. Continually monitor and update Client database and portfolio/account management applications, this includes Salesforce, Addepar, Black Diamond. Key Qualifications: Client Service Associate Requirements - To qualify, you must possess the following: Bachelor's Degree is required - Finance or Business preferred. Minimum of 3 years of UHNW client servicing. Advanced Microsoft Office skills with a heavy emphasis on Excel, Adobe Acrobat, and PowerPoint. Self-motivated and highly detail-oriented individual with a desire to learn and grow professionally. Ideally, this person has a vested interest in technology, investment management and in providing client solutions within a fast-paced/deadline-oriented team. Client Service Associate Rewards - If you qualify for this opportunity, the Firm offers the below: Collaborative, passionate, and dedicated team. Excellent corporate culture and a friendly, fun and exciting place to work. Excellent Growth Potential: The Firm is rapidly growing and with that comes incredible opportunities for long-term career growth. Competitive base salary. Benefits are at an extremely low cost to the employee and their family! Annual Bonus.

Virtual Dataroom Coordinator - Trade Services Associate As the Trade Services Associate, you will be responsible for the information management, review, and delivery of all documents received in connection with the Credit Portfolio Group, the Credit Trading Desk, and the Total Return Swap Desk's responsibility to provide relevant documentation to their clients and potential clients. This position requires meticulous analysis of legal documentation. Dataroom Management, a team within Wholesale Loan Services, manages the handlings of confidential syndicated loan information and its delivery to trade counterparties in the context of domestic and emerging markets secondary loan transactions, loan total return swaps and certain other customized syndicated loan-related transactions. This is carried out in compliance with ‘Chinese Wall' information barriers, and in close coordination with Portfolio Managers, Sales, Trading and Research as well as Legal and Compliance, in each case, as appropriate. RESPONSIBILITIES Create and maintain a portfolio of Virtual Datarooms. Review, track, and post documents to Virtual Dataroom sites. Add external clients / counterparties to Secondary Virtual Dataroom sites. Manages and facilitates Corporate Actions in conjunction with the Trading Desks in a deadline driven environment. Manage borrower information flow for the Credit Portfolio Group, Total Return Swap Desk, and the Credit Trading Desk, ensuring adherence to Compliance policies regarding the handling of Private Material Non-Public Information. Field ad-hoc inquiries from internal and external clients. Coordinate accuracy of Dataroom sites with Loan and Agency Services, offshore teams, Borrowers, Lenders, Legal, and Compliance. Develop and maintain long-term relationships with the Credit Portfolio Group, the Credit Trading Desk, Total Return Swap Desk, operations, legal, and compliance to ensure proper and timely posting of all documentation. Participate in projects and provide valuable input with various working groups created to enhance performance and efficiency. Identify and address control gaps and efficiency opportunities , taking the appropriate level of risk to deliver scalable, simple, and innovative solutions that improve the process. QUALIFICATIONS • 3+ years of relevant Financial Operational (Investment Banking/Financial Services) experience • General understanding of Finance and Loan Products • Bachelor's degree • Proficiency with Microsoft Office Suite (Excel) Nice-To-Haves Syndicated loan knowledge specifically in trading/ corporate actions and loan operations. Knowledge of Virtual Datarooms such as Syndtrak, Debtdomain, and Intralinks. Experience reading and interpreting loan documentation, legal documents, and financial statements. Soft skills: Proven ability to collaborate with team members and senior management across and within the lines of business with a keen attention to detail, strong oral and written communication skills, and strong analytical capability. Highly organized with the ability to manage a variety of tasks and competing priorities. Highly motivated individual with a team - oriented mindset with effective communication and leadership skills. Critical decision-making abilities including the ability to identify, escalate, and propose solutions to problems. Meticulous mindset with the ability to multi-task through the practice of strong organizational and time management skills. Ability to learn quickly, self-motivate, and demonstrate a strong work ethic. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Meridian Wealth Partners, a subsidiary of Meridian Bank, is a team of wealth advisors serving the financial needs of entrepreneurs, businesses, and individuals. As a growing firm focused on its community, Meridian Wealth Partners delivers personalized wealth planning through its Progression of Wealth process. Meridian Wealth Partners offers opportunities for those wishing to start or continue a career in an entrepreneurial environment, working in a collegial atmosphere to bring unrivaled service to its clients. What we Value At Meridian Wealth Partners, we foster a culture of innovation, collaboration, and excellence. Our team is dedicated to continuous learning and professional development, ensuring that we stay at the forefront of the wealth management industry. We believe in giving back to the communities we serve and encourage our employees to participate in community service and volunteer activities. Our core values-Our Partners, Our People, Our Bank, and Our Communities-guide everything we do, from our client interactions to our internal teamwork. We strive to create a supportive and dynamic work environment where employees can thrive both personally and professionally. Position summary: The Private Client Associate engages with our clients and supports the planning and advisory team that delivers comprehensive financial plans and wealth management solutions. The Private Client Associate will assist in managing client relationships, work in a collaborative team environment, and contribute to the success of the Meridian Wealth Partners business. The Private Client Associate will deliver exceptional service. Qualifications required: Bachelor's degree in Business or related field; or an equivalent combination of education and work experience Strong computer skills (MS Office, etc.) High degree of attention to detail and ability to multitask Essential functions and responsibilities: Engages with clients responding to inquiries and supporting advisors and planners in delivering quality customer experience. Is the direct liaison for all client related inquires; first point of contact for clients Collaborating with the team to resolve customer service issues Adheres to securities and investment advisor regulatory compliance obligations Generates, prepares and maintains internal client files / accounts; including but not limited to paperwork needs; file structure and investment implementation Demonstrates and promotes Meridian Bank's Core Values: Our Partners, Our People, Our Bank and Our Communities Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace Communicates and coordinates with teammates within Meridian Wealth Partners and Meridian Bank to achieve goals and objectives of the organization. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. Must obtain current certifications and licenses as deemed necessary Valid driver's license Other duties as assigned Success factors/job competencies: Strong social skills and ability to deliver personalized service to clients Strong problem solving and analytical skills Maintain composure under stress Strong organizational and time management skills Relationship management skills and ability to interface confidently with associates of all levels, including senior executives, business unit and department heads Thrive in a collaborative team environment Application Access: Customer Relationship Management 3rd Party Custodian Application Financial Planning Software Investment / Portfolio Applications Microsoft applications Physical demands, work environment and location: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the necessary functions. This is a largely sedentary role, requiring the use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. Work environment: The noise level in this environment is minimal. Location: Various Meridian Wealth Partners location(s) as assigned including but not limited to the following job-related travel requirements: Customer/Client locations, work events, charity events, loan closings and site visits, etc. Meridian is an Equal Opportunity Employer.

Series 7 Sponsorship Available Responsibilities: Collaborate with Investment Services Managers to manage relationships for assigned managed agency accounts. Represent Wealth Management in business activities and maintain contacts with clients, administrators, trustees, co-trustees, beneficiaries, attorneys, and others regarding accounts. Work closely with portfolio managers and advisors to provide high-quality service while ensuring compliance with all statutory requirements. Process fund transfers, wires, checks, transfers to/from accounts, and ACH. Administer IRAs. Prepare client portfolio review books for Advisors. Handle client account maintenance requests and ad hoc requests (e.g., statements, 1099s, trade confirmations). Assist Investment Services Managers with annual confirmation of investment objectives. Aid in preparing compliance reports, including anticipated fees, investment change verification, zero-balance accounts, and accounts not scheduled for events. Prepare custom client reporting. Maintain required training and continuing education for internal programs and external licenses and certifications. Ensure compliance with regulatory requirements, internal and external auditors, and the WMS Compliance Officer. Ensure that trust policies and procedures align with division and bank objectives. Skills & Qualifications: Bachelor's Degree or equivalent experience. Client Series 7 license (sponsorship available). 3 years of experience in investment management or trust environment. 2 years of experience in a financial services organization. 2 years of experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent organizational and problem-solving skills. Client Series 66 preferred. Experience with SEI's Trust 3000 Trust Accounting System or Wealthscape preferred. Strong verbal and written communication skills. Education: Bachelor's degree in Business, Finance, or related area preferred, or 1-3 years of relevant work experience.

THE COMPANY Trinity Packaging Supply is the first company to leverage proprietary software to connect over 300 distribution and manufacturing centers across North America to provide businesses with packaging's largest catalog (over 80,000 custom and stock packaging supplies) - offered at low prices with next-day delivery. Since 2010, Trinity has been the wholesale source of pallets and packaging supplies for manufacturers, retailers, and logistics companies across North America. We have a mindset of innovation, harnessing the power of state-of-the-art technology and our growing network of manufacturing and distribution partnerships to change how businesses think about packaging supplies. After sustained hyper-growth, doubling revenue every two years, we are scaling our team and applying our dropship expertise to a new e-commerce platform. Similar to how Airbnb changed hospitality and Uber changed transportation, this will change the packaging industry forever. THE CULTURE At Trinity Packaging Supply, everyone is driven to win and do whatever is necessary to help push the company to new heights. The culture is about rising the tide that will lift all boats and growing the company into something greater. We believe each team member delivers unique value, and together we are a force for positive change in the world. Not only do we save our customers money, but we also have a lot of fun doing it. We walk the talk and have the awards to prove it. PACKAGING'S LARGEST CATALOG A First-of-its-kind, Tech-forward Approach “We have a fully online e-commerce packaging supply solution for businesses that will involve mastering the dropship platform and automating the brokerage model in a way that will empower clients with the best pricing, instant access to information, next-day shipping, and more.” - Anthony Magaraci, Founder/CEO THE OPPORTUNITY This is a once-in-a-lifetime opportunity to work for a company that is disrupting an entire industry and play a key role in that success. As a bonus, Trinity is also one of Inc. Magazine's Best Workplaces in America (four-time winner!). The culture at Trinity Packaging Supply puts the team first which has directly contributed to the company's growth. Our authenticity and confidence are part of what makes the creative minds behind Trinity continue to innovate, serve, and connect with the real people behind the businesses we serve. RESPONSIBILITIES Process purchase orders according to customer requirements and inventory requirements in the ERP system Obtain order confirmations from suppliers and communicate to the customer Work closely with the order fulfillment specialist to obtain tracking information and updated ETAs Manage day-to-day activities for all orders, including communication with suppliers, customers, customer service, and supply chain teams as needed to ensure smooth order fulfillment Provide daily support for customers including operations, accounting, and other departments as needed Serve as a resource for customers for new products, services, and communication Resolve order problems in a timely manner and escalate as needed Proactively and regularly meet with Relationship Development Specialists to communicate updates on orders, trends, issues, etc. Have a continuous improvement mindset by recommending and implementing more efficient, effective work processes Solve discrepancies in invoicing with accounting, vendors, and customers Understand the needs of the customers and ensure that they are properly met by required deadlines Knowledge of ERP systems is a plus: Netsuite, Coupa, and have the ability to process orders and provide support and improvement as needed Responsible for training new colleagues on policies and procedures Forecast the needs of the customer based on order patterns and communicate to the internal team Responsible for coordination and communication of regional and national customers Be proactive and manage customer expectations Develop knowledge of suppliers' and customer needs and bring solutions that meet customer requirements Strong problem-solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analysis Manage projects with minimal oversight Provide tracking of project activity, progress information, and guidance to customers Coordinate closely with other departments for continuity and overall program effectiveness Utilize established policies, procedures, systems, and tools to ensure the maximum contribution Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company QUALIFICATIONS & REQUIREMENTS Minimum 3 years of experience in Customer Service related roles Proficiency in Microsoft Office (Word and Excel) and Google Docs Experience with Enterprise Resource Planning (ERP) systems Proficiency with common customer success and customer relationship management software, such as Hubspot Creative and swift problem-solving skills Excellent verbal and written communication skills, organizational skills, time management, and attention to detail Ability to work independently with minimal supervision and manage multiple, often competing, priorities Bachelor's Degree preferred, but not required An associate degree is required BENEFITS & PERKS Trinity Packaging Supply is a four-time winner of Inc. Best Workplaces because we put our team first. It's a "work hard, play hard" type of environment. A few of the employee perks that make us award-winning include: Medical, Dental, and Vision Insurance Vacation, Sick & Holidays 401k with employer 3% contribution Group term life insurance Voluntary life insurance and voluntary Short-Term Disability plan Office game areas Free snacks and drinks Gym membership Compensation Range A base salary of $50,000 - $60,000. The compensation reflects the Company's reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs.

📆 Duration: Temporary to Hire ⏰ Hours: Monday - Friday, 8:30 AM - 5:30 PM 💰 Pay: $30 - $32 per hour About the Role: We are seeking a Trade Support Analyst to join our client's team in Newark, DE. This role involves reviewing and maintaining Virtual Datarooms, managing corporate actions, and ensuring seamless document processing for multiple trading desks. This is an exciting opportunity for individuals with experience in legal document review, financial operations, or loan documentation who thrive in a fast-paced environment. Key Responsibilities: Virtual Dataroom Management - Create, review, track, and maintain Virtual Datarooms for several desks and departments. Document Handling - Manage borrower information flow and ensure accurate, timely posting of documentation. Corporate Actions & Amendments - Facilitate corporate actions in coordination with the trading desks. Client Interaction - Add external clients/counterparties to Virtual Datarooms and field inquiries from internal and external clients. Compliance & Risk Management - Ensure adherence to compliance policies regarding private material non-public information. Collaboration - Work closely with Loan & Agency Services, offshore teams, Borrowers, Lenders, Legal, and Compliance. Process Improvement - Identify and address control gaps, proposing solutions to enhance efficiency. Ideal Candidate Profile: We are looking for a detail-oriented professional with strong analytical and communication skills, who can manage multiple priorities in a deadline-driven environment. ✔ Bachelor's degree (Finance, Business, Legal Studies, or related field preferred) ✔ 3+ years of relevant experience in financial operations, legal document review, or loan documentation (flexible on years of experience) ✔ Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) ✔ Experience working with Virtual Datarooms (Syndtrak, Debtdomain, Intralinks) is a plus ✔ Strong organizational skills and ability to work independently and collaboratively ✔ Excellent communication skills-able to interact professionally via email, phone, and Zoom ✔ Ability to demonstrate initiative, leadership, and process improvement skills Preferred Qualifications: Syndicated loan knowledge, specifically in trading, corporate actions, and loan operations Experience reading and interpreting legal or loan documentation Background in financial services, law, or corporate finance If you are a highly motivated professional looking for an opportunity to grow within a dynamic financial environment, we encourage you to apply! 📩 Apply Now!

Abacus is seeking a dedicated and enthusiastic recent college graduate for a Contract-to-Hire Air Logistics Customer Care Specialist position. This role involves managing client interactions, coordinating air logistics operations, and ensuring seamless customer experiences. Responsibilities: Client Communication: Serve as the main contact for customer inquiries, providing information on air logistics services. Shipment Coordination: Monitor and manage air shipments, ensuring timely and accurate delivery. Issue Resolution: Address and resolve shipment discrepancies or issues promptly. Documentation: Prepare and process necessary shipping and customs documentation. Coordination: Collaborate with internal teams and external partners to ensure smooth logistics operations. Data Management: Maintain accurate records of shipments and update relevant systems with current information. Qualifications: Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field. Skills: Excellent communication, organizational, and problem-solving skills. Technical: Proficiency in Microsoft Office; familiarity with logistics software is a plus. Attributes: Detail-oriented, customer-focused, and able to thrive in a dynamic environment.

AlTi is looking for a Client Service Associate to join our centralized team in our Delaware office. As a Client Service Associate, this person will work to provide a range of services to the Firm's West Coast Ultra High Net Worth (UHNW) clients. This role offers long-term career development and continued growth opportunities as we continue to expand. Job Responsibilities Partner with assigned Client Service Teams to service the Firm's UHNW clients Accountability for client relationships as assigned to include responsibility for data accuracy and documentation adequacy through continuous monitoring and updating of the Firm's internal database and relevant applications Partner with the Firm's custodians and internal Operations teams to ensure requests are processed and handled correctly Prepare new account paperwork, contracts, and subscription agreements Manage the opening and closing of accounts - to include SMA's and brokerage Manage cash and security movements, this includes, deposits, withdraws, gifting, wires, and journals Analyze and review billing for accuracy Qualifications Bachelor's degree - Finance or Business preferred Minimum of 4-5 years' experience within financial services Motivated with a desire to learn and grow professionally High attention to detail with the ability to work within a collaborative, fast paced team environment Advanced Microsoft Office skills with a heavy emphasis on Excel, Adobe Acrobat, and PowerPoint Applications are strongly encouraged from candidates reflecting diverse educational, cultural, and experiential backgrounds.

Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians, combining world-class dining, fitness, social, business, hotel, and event offerings all under one roof. As home to the leaders and organizations shaping the present and future of Philadelphia and beyond, we are grateful for the opportunity to enrich the lives of our members and guests and we strive to deliver world-class hospitality. Fitler Club employees work in a high-design center of art, culture, and economy, amidst modern facilities and amenities, a museum-worthy art collection, and state-of-the-art technology. (This is apparent even before entering the space, as both members and employees can access the building via fingerprint scanner.) We are committed to driving social impact in Philadelphia, offering members, guests, AND employees opportunities to attend events featuring renowned impact leaders and volunteer alongside one another for a variety of causes throughout the city. Hospitality is a team sport, and every employee is integral to our success. All employees are encouraged to share feedback, be solution-oriented, and seek out opportunities to show those in our care how deeply we value them as members of our community. We are extremely fortunate to have a diverse, dynamic, civically engaged, and generous membership - people you'll be excited and privileged to meet, greet, and serve. There's no better customer base anywhere in Philadelphia. The Member Services Agent is responsible for providing a superior experience to each member and guests and serving as ambassadors for Fitler Club. They will make the first impression upon our members and guests by extending a warm welcome, providing information about the Club and local area, directions, and offering our full range of amenities and services. The Member Services Agent will anticipate member needs and manage all requests with a sense of urgency and will maintain a proactive approach to providing solutions. Responsibilities Consistently follow the Club's Guest Service procedures and standards while assisting guests at all reception locations Develop familiarity with members and their families, learning and using member names Provide a superior arrival and departure experience in a confident, professional, and friendly manner Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information Monitor and coordinate Club Driver upon member request Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift Communicate pertinent member information to designated departments/personnel (i.e., special requests, amenity delivery Maintain confidentiality of all members and Club information Employ attention to detail to ensure the security of club and guest room access. Understand and execute Club's accounting standards ensuring accurate settlement of folios, member accounts, routing of charges and adjustments following cash handling policies Document all guest requests, concerns, or issues immediately and notify designated department/personnel for resolving the situation and follow up to ensure completion and member satisfaction Maintain confidentiality of all members and Club information Follow grooming and uniform standards established for this role Perform all other duties as directed by immediate supervisors Qualifications Previous hotel, private club, fitness center or similar hospitality Front Desk/Reception experience preferred Excellent telephone etiquette and guest recovery skills Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook, Mind & Body and hospitality software Strong communication skills, ability to multi-task, and attention to detail Ability to follow directions well, make quick decisions, and keep organized while under pressure Move, bend, lift, carry, push, pull, and the ability to lift weights, plates, dumbbells, kettlebells, etc. Stand or walk for an extended period or for an entire work shift. It requires repetitive motion. Must be dependable and available to work within the club on weekends, nights and/or holidays based on business demands At Fitler Club, we hold employees to high standards in how they treat members, guests, and each other, and we hold our organization to high standards in how we care for our employees. Free meals, snacks, and beverages seven days/week, complimentary fitness classes, employee appreciation events, professional headshots, and wholesale pricing on designer retail products are just a few benefits available to all employees, in addition to a long list of traditional benefits such as wide-ranging health insurance options, company-paid short-term disability and paid parental leave, 401k with a company match, generous PTO policies and company-sponsored holidays, and more. Employees receive annual performance reviews with opportunities for career development and wage increases. If Fitler Club sounds like the right place for you, we welcome you to apply to join us in our pursuit. We hope to have the opportunity to work alongside you, learn from you, develop you, care for you, and succeed with you. Thank you for your interest in joining our team.

DealerFlex provides premium Parking & Hospitality services at some of the most exclusive properties in the area.Our Valet Attendants are regarded as our #1 asset and compensation consistently exceeds industry standards! We are currently seeking qualified individuals to join our Team as Valet Parking Attendants. Some of the reasons why DealerFlex is a great company to work for: Job offers sent on the spot! WEEKLY PAY! Flexible scheduling Strong commitment to employee development Work in a fun, fast paced environment with great people! Have the unique opportunity to be a part of a rapidly growing company that is expanding into new markets across the country Promotions/Career Opportunities available with DealerFlex The Valet Supervisor is partly responsible for operational and financial success for the accounts assigned. The supervisor reports directly to the Account Manager. This role requires daily oversight of assigned property as well as the direct supervision of Valet/Parking Attendants. Essential Duties and Responsibilities Daily Operation Manage day-to-day activities of all shift lead and attendants as well as any other individuals as assigned by the Operations Manager and District Manager. Staff all location (s) within assigned accounts with direct responsibility for filling shift vacancies occurring during all normal operating hours as a result of employees calling in sick or failing to report as scheduled. Administer the company's disciplinary action process. Contact the Account Manager or HR for any assistance or approvals. Assist the Account Manager in enforcing and communicating any policy or procedure changes to all Shift Managers, Valets, and all other roles scheduled at assigned location(s). Ensure that all assigned accounts open and close at the specified times. Maintain up to date Standard Operating Procedures for all accounts within the assigned account. Maintain a location Portal Page to be consistent with Standard Operating Procedures on a daily basis. Assist District Manager with weekly schedule review when the "Pre-Draft Schedule" is posted. Provide daily review of safe operations and account safety hazards. Perform other functions and duties as required for the safe and efficient operation of accounts as assigned . Client Establish a regular monthly client meeting schedule for each assigned account. Inspect and recommend improvements to upgrade the appearance and cleanliness of all facilities. Ensure the client is aware of major unplanned discrepancies beyond the control of DealerFlex and seek appropriate consideration prior to the end of the billing cycle. Develop and recommend to the client any potential oppurtonities to create operational efficiencies, revenue opportunities, or cost management strategies. Identify all existing and potential operational problems and make appropriate recommendations to Client/Building Management. Reporting Provide daily review of safe operations and account safety hazards. Provide daily completion of shift log including all parameters listed for your location(s). Provide daily completion of shift report with detailed content. Review, edit and/or approve all pending shifts for assigned location(s). During time review, ensure proper disciplinary action has been submitted, explained, and signed for all attendance infractions. Ensure the prompt completion of daily reporting requirements for all locations and roles within the portfolio. Conduct review of payroll, time and attendance, in accordance with the payroll calendar. Provide accurate data and input into the budget planning process, assist in the annual budget preparation and the subsequent re-forecasting process. Assist District and Operations Manager by taking action as necessary and requested to ensure timely collection from all accounts. Training/Employee Development Assist and ensure completion of Valet Training Checklists for all employees new to your assigned location(s). Continuously train and educate all valets and all other roles scheduled at assigned location(s) on all company policies and procedures as stated in the employee handbook. Mentor, review, and coach team members to potentially identify individuals who excel and are potential candidates for management. Pay Rate: $14 - 15 / hour

Customer Service Representative Needed - Immediate Hire Are you a people person who loves interacting with customers and providing top-notch service? Do you thrive in a customer-facing role where your communication skills can shine? If so, we want you to be part of our team as a Customer Service Representative! Key Responsibilities: Greet and assist customers, ensuring they have a positive experience. Handle customer inquiries and resolve any issues with professionalism and care. Provide detailed information about products and services. Maintain a positive and friendly attitude while addressing customer needs. Collaborate with team members to improve overall customer satisfaction. Keep accurate records of customer interactions and transactions. Follow up with customers to ensure their needs are met and they are satisfied with our service. Qualifications: Strong communication and interpersonal skills. A passion for customer service and a desire to help people. Ability to remain calm and handle challenging situations with a positive attitude. Excellent problem-solving skills and attention to detail. Experience in customer service, retail, or a related field is a plus. Ability to work in a fast-paced environment and adapt to changing priorities. Why Join Us? Engaging Work Environment: Work in a dynamic and supportive atmosphere where your contributions make a real impact. Career Development: Opportunities for growth and advancement within the company. Comprehensive Training: Ongoing training and development to help you succeed in your role. Competitive Compensation: Attractive bonus structure with uncapped performance-based incentives. Inclusive Culture: Be part of a team that values diversity and inclusion. How to Apply: If you're ready to take on a customer-facing role where you can make a difference, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you're a great fit for this position. We encourage recent graduates and aspiring communication professionals to apply! Join PHL Acquisitions and become a key part of our mission to deliver exceptional customer service!

Client Service Associate Multi-Billion Independent Wealth Management Firm Southeastern Chester County, PA Multi-Billion dollar Independent RIA serving high net worth clientele seeks a Client Service Associate to support Private Wealth Clients and Advisors by taking initiative in Client Services and Trading. The Firm provides sophisticated financial advisory and investment management services to high net worth and ultra high net worth clientele. Highlights Serve as a primary lead for client onboarding and private wealth client services Provide an excellent client experience for high net worth clients, building and maintaining client relationships Participate in the growth of a dynamic, independent RIA by servicing client needs Strong culture of teamwork, integrity, work-life balance and personal and professional development Competitive compensation package including benefits and bonuses Career track within Client Service and Operations, not an Advisory track 50 minutes from Philadelphia, 25 minutes from Wilmington Requirements Bachelor's Degree 3+ years experience in Client Service within Financial or Tax Services Trading experience and investment interest is a plus Track record of professionalism, adaptability, attention to detail, and time management

What's it like to work at Minute Loan Center? Well, awesome! We work hard, play hard and treat each other like family. MLC is a consumer finance company that specializes in providing our customers with instant funds through different loan opportunities, including online loan options. Employees in MLC stores are trained in underwriting (loans), collections, marketing, sales, customer service and store management. Although we are a retail operation and welcome our customers into the store, our online platform and services are second to none and most of your customer interactions will be online or over the phone. Regarding COVID: Our people are the heart of the company and our number one asset. We are committed to providing safe working conditions at all of our locations and have invested in measures aimed at keeping employees healthy during the COVID-19 pandemic. With safety as one of our core company values, we've established enhanced cleaning and sanitization protocols, and provide personal protective equipment to all employees-including masks and hand sanitizer. Ensuring the well-being of our team members is a top priority. Join our team today! Benefits: EMG employees enjoy a wide range of benefits including: On-the-Job Training Contests and Bonuses No Late Evenings No Sundays Health Insurance Paid Time Off Company Holidays Direct Deposit Payroll Advance Program What you need to do the CSR job: Excellent customer service skills Strong sales skills, including cross-selling Enjoy public contact Able to work well under pressure Problem solving skills Details: High school diploma or GED Customer Service experience preferred Consumer Loan experience preferred Cash Handling experience preferred

Job Description Acts as primary customer interface for important external customers, distributors, potential customers and other roles internal to the business. Pro-actively interacts with customer for notification of late orders due to product availability, transportation issues Interacts with customers as occasion arises - on site. Develops and maintains in-depth knowledge of assigned customers : knowledge of roles and responsibilities at the customer and knowledge of internal relationships/decision makers, understanding the business model Interacts with broader network of Internal DuPont Partners to ensure that the customers' requirements are understood and commitments are met. Receives and processes all types of customer orders including complex and/or Export orders. Responsible for inquiry & order handling process from beginning to end Is responsible for management of consignment stock : consignment fill-up, inventory management, invoicing, count, reconciliation Processes customer complaints and returns according to Complaint Management process and return policies. Is able to identify need for extra information to enable a thorough complaint analysis. Performs quality control checks and takes subsequent corrective actions. Actively monitors open orders to ensure that deliveries arrive at the customer on time, as committed. Follows desk procedures/policies in compliance with QS 9000, ISO and/or other Quality System requirements. Is able to provide backup coverage for (Junior) CSRs or Senior CSRs for standard transactions. Optional (depending on BU requirements) : Performs standard Customer Master Data Maintenance activities following defined procedures and guidelines Performs limited Master Data entries related to: Materials, Transfer pricing, customer prices, GTS Receives, corrects and processes complex orders shipped between regions or plants. Has understanding of cash collection process e. g. credit hold next steps/actions. On request, resolves open credit issues with customers and issues invoice adjustments and other debits/credits. Performs active follow-up on sales versus forecast. Interacts with the customer to get better understanding of variations. Supports Sales by providing detailed input/reports on sales volumes by account Interactions CS Team Leader or CS Supervisor Junior CSRs Sales Representatives Product Coordinator or Supply Chain Specialist/Scheduler Supply Chain Warehouse & Logistics Specialist Credit Controller Data Management team SAP key-user Customers : B-type customers. Occasional contacts with A-type customers Consignment customers Warehouse Carrier Education : Bachelor degree or equivalent through experience * Knowledge Language skills : Local language, good knowledge of English, good knowledge of additional language depending on territory (oral and written) Computer knowledge : Proficient in Word and Excel. Good knowledge of SAP. may vary depending local country requirements Skills Strong interpersonal skills Good written and verbal communication skills Active listening skills Experience 2 years' experience in a customer-oriented position Competencies Core (Individual Contributor) : Building sustainable customer relationships : Builds collaborative relationships. Communicating with impact : Listens and responds to questions and objections Teamwork / collaboration Embracing change : Approaches change positively Analysis & judgment : Identifies issues, gathers and interprets information Engagement Managing for productivity : Prioritizes tasks and stays focused Business acumen : Understands business operations Functional : Applied learning Customer Service Fundamentals Follow up : follows up on the status of customer orders autonomously Managing conflict : opens discussions effectively Quality orientation. Disciplined to follow procedures Stress tolerance : Ability to work under pressure and able to manage multiple basic tasks Continuous improvement : Ability to pro-actively identify opportunities for improvement and communicate internally Autonomous Engineering the customer experience Segmentation of service to customers

North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website *************************** Job Description BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: The Customer Service Supervisor is responsible for fostering a results-driven team environment to meet operational performance goals and deliver an exceptional customer experience. This role focuses on aligning service delivery with customer needs and expectations, regulatory requirements, and company objectives. The scope includes managing all office activities, including call center operations, billing, collections, and revenue integrity, while supporting field service operations. The Supervisor ensures consistent policy adherence, drives process improvement, and supports divisional customer service efforts. Primary Duties/Responsibilities: Customer Service Operations: Manage daily customer service activities, including call center operations, billing, collections, and field service coordination. Ensure timely response to customer inquiries, regulatory complaints, and escalations. Oversee scheduling and staff assignments to maintain efficient service levels. Monitor and report on key performance indicators (KPIs) to upper management. Lead initiatives for process improvement, including system upgrades and special projects. Team Leadership and Development: Supervise and mentor Customer Service Representatives (CSRs), fostering a collaborative and productive work environment. Conduct regular performance reviews and provide feedback to enhance staff capabilities. Develop and implement training programs to maintain high service standards. Promote employee engagement through recognition, incentives, and a positive workplace culture. Act as a backup for other supervisors/managers in other locations. Regulatory Compliance and Complaint Management: Ensure compliance with Delaware Public Service Commission (DEPSC) guidelines and other regulatory requirements. Respond to regulatory complaints and attend hearings as needed. Maintain accurate records and audit controls to support regulatory and internal compliance. Collections and Field Service Management: Develop and implement collection strategies, including targeted campaigns and follow-ups. Monitor accounts receivable and generate reports for financial oversight. Review and resolve customer disputes, collaborating with field service teams for meter tests and related inquiries. Work with field service operations to meet customer expectations and maintain appointment commitments. Revenue Integrity and Billing: Ensure timely and accurate billing by addressing pending accounts and minimizing estimates. Review top-user accounts to ensure accuracy and timely billing. Manage leak adjustment reviews and other back-office functions. Collaborate with the rates department for testing and implementing rate changes in the billing system. Reporting and Metrics: Prepare daily, weekly, and monthly reports on key performance indicators for upper management. Track and analyze trends in call center activity, collections, and field operations. Support divisional projects to improve the overall customer experience, including system upgrades and process improvements. Identify and implement opportunities for operational efficiencies and improved customer service delivery. Budget and Auditing: Ensure compliance with financial controls, including cash collection, deposits, and audit requirements. Contribute to the budgeting process for customer service operations. Work Environment: Some travel will be required within the Utility footprint. Qualifications Education/Experience/Background: Bachelor's degree in a relevant field or equivalent work experience. Minimum of 5 years of experience in contact center, billing, collections, payments or metering operations or similar customer care and back-office operations. Experience in a regulated utility environment is a plus. Experience managing in a union environment is preferred. Knowledge/Skills/Abilities: Strong knowledge of accounting, billing, collections, cash management, and field service processes. Proven ability to manage customers, clients, and regulators diplomatically and professionally. Excellent leadership, multitasking, and organizational skills. Proficient in software and tools including Excel, Word, CC&B, Mobile Workforce Management, and Google applications. Familiarity with IVR and customer website portals. Strong written and verbal communication skills with the ability to prepare technical reports and present to diverse audiences. Capable of working under pressure and making sound business decisions. Required Certification/Licenses/Training: Valid driver's license is required. Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website *************************** Job Description BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: The Customer Service Supervisor is responsible for fostering a results-driven team environment to meet operational performance goals and deliver an exceptional customer experience. This role focuses on aligning service delivery with customer needs and expectations, regulatory requirements, and company objectives. The scope includes managing all office activities, including call center operations, billing, collections, and revenue integrity, while supporting field service operations. The Supervisor ensures consistent policy adherence, drives process improvement, and supports divisional customer service efforts. Primary Duties/Responsibilities: Customer Service Operations: Manage daily customer service activities, including call center operations, billing, collections, and field service coordination. Ensure timely response to customer inquiries, regulatory complaints, and escalations. Oversee scheduling and staff assignments to maintain efficient service levels. Monitor and report on key performance indicators (KPIs) to upper management. Lead initiatives for process improvement, including system upgrades and special projects. Team Leadership and Development: Supervise and mentor Customer Service Representatives (CSRs), fostering a collaborative and productive work environment. Conduct regular performance reviews and provide feedback to enhance staff capabilities. Develop and implement training programs to maintain high service standards. Promote employee engagement through recognition, incentives, and a positive workplace culture. Act as a backup for other supervisors/managers in other locations. Regulatory Compliance and Complaint Management: Ensure compliance with Delaware Public Service Commission (DEPSC) guidelines and other regulatory requirements. Respond to regulatory complaints and attend hearings as needed. Maintain accurate records and audit controls to support regulatory and internal compliance. Collections and Field Service Management: Develop and implement collection strategies, including targeted campaigns and follow-ups. Monitor accounts receivable and generate reports for financial oversight. Review and resolve customer disputes, collaborating with field service teams for meter tests and related inquiries. Work with field service operations to meet customer expectations and maintain appointment commitments. Revenue Integrity and Billing: Ensure timely and accurate billing by addressing pending accounts and minimizing estimates. Review top-user accounts to ensure accuracy and timely billing. Manage leak adjustment reviews and other back-office functions. Collaborate with the rates department for testing and implementing rate changes in the billing system. Reporting and Metrics: Prepare daily, weekly, and monthly reports on key performance indicators for upper management. Track and analyze trends in call center activity, collections, and field operations. Support divisional projects to improve the overall customer experience, including system upgrades and process improvements. Identify and implement opportunities for operational efficiencies and improved customer service delivery. Budget and Auditing: Ensure compliance with financial controls, including cash collection, deposits, and audit requirements. Contribute to the budgeting process for customer service operations. Work Environment: Some travel will be required within the Utility footprint. Qualifications Education/Experience/Background: Bachelor's degree in a relevant field or equivalent work experience. Minimum of 5 years of experience in contact center, billing, collections, payments or metering operations or similar customer care and back-office operations. Experience in a regulated utility environment is a plus. Experience managing in a union environment is preferred. Knowledge/Skills/Abilities: Strong knowledge of accounting, billing, collections, cash management, and field service processes. Proven ability to manage customers, clients, and regulators diplomatically and professionally. Excellent leadership, multitasking, and organizational skills. Proficient in software and tools including Excel, Word, CC&B, Mobile Workforce Management, and Google applications. Familiarity with IVR and customer website portals. Strong written and verbal communication skills with the ability to prepare technical reports and present to diverse audiences. Capable of working under pressure and making sound business decisions. Required Certification/Licenses/Training: Valid driver's license is required. Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Do you have a passion for overseeing a team within a production environment? As a Transactions Supervisor in the Document Processing Services (DPS) you will be responsible for overseeing and ensuring smooth transactions of our inbound mail. Your responsibilities will include overseeing employees responsible for scanning and indexing of incoming mail/faxes and credit card applications, as well as handling undelivered mail. You will be responsible for functional business management and people leadership. Job responsibilities Manage team of typically 10-20 employees and provide day-to-day coordination of operations activities for Document Processing Services, including assigning and setting workflow priorities Train, develop skills, and conduct performance reviews for employees Execute on business initiatives as directed, and monitor daily performance against established metrics Provide outstanding customer experience across channels by focusing on delivering the “Chase Values: Service, Heart, Curiosity, Courage and Excellence”. Identify and implement simplifying processes as a part of reduction efforts, drive greater operational efficiencies through simplification and continually identify opportunities to improve quality and timeliness Successfully implement all Consumer and Community Banking projects on time and ensure results meet operations and customer expectations Ensure that best practices, procedures, updates, and communications are shared and implemented across teams and departments and sites. Interact with internal customers for extensive tasks, may work with many customers with little direct supervision. Manage the business with discipline and strong controls: Procedures, Controls, Tests, Maps, Procedures and Exam Readiness Ensure to abide by all applicable regulatory and department practices and procedures Required qualifications, capabilities, and skills Leadership and people management skills with ability to develop skills and coach employees 2+ years leadership or professional experience in an operations environment Ability to communicate (written and oral) and interact effectively at all levels of the organization Experience with following department controls and operational excellence; includes assisting project delivery, assist procedural writing, and independent decision making or sound judgment. Customer Service skills including conflict resolution and assisting with change management. Assist in Expense and Revenue Management Ability to Manage Team members in a high paced production and multi-functional operations environment to meet deadlines Organization skills Influential skills Preferred qualifications, capabilities, and skills Bachelor's degree or Equivalent experience Work Schedule: 1st shift Monday - Friday Full time onsite