Customer Service Supervisor Jobs in Oxnard, CA

The Customer Service Specialist III is part of a growing team in a global organization whose focus is to enter, track, and follow-up on complex customer orders in a highly technical environment. The Customer Service Specialist III is responsible for fulfilling customer inquiries and providing support to colleagues to ensure the organization is exceeding the client's expectations. Salary: $50k - $60k Responsibilities Communicate with moderately complex customers who are placing or following up on orders, escalating when necessary either verbally or in writing. Inform customer of unit prices, shipping dates, anticipated delays, and any additional information needed by customer. Enter data into D365 ERP system to determine total cost for customer and audits price accuracy from other sources. Qualifications Bachelor's degree Proven ability to multitask in a high-volume and highly technical environment with varying priorities. Read and comprehend instructions, correspondence, and memos; ability to write correspondence and effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization in English. The ability to utilize basic computer skills is essential including the use of word processing, spreadsheets, and databases; an understanding and ability to use Microsoft Professional Office is highly desirable. *A complete job description will be provided* If this is a role that interests you and you'd like to learn more, click apply now and I will be in touch with you to discuss this great opportunity. I look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

Role: Account Manager / Customer Success Lead At Primal Essence, we don't just provide ingredients-we create premium, certified-organic extract solutions that help food and beverage brands bring bold, natural flavors to life. As a trusted partner in the natural, organic, and “better-for-you” sectors, we work with leading manufacturers to develop all natural and clean-label food and beverage innovations that elevate product quality while meeting the highest standards of safety and compliance. Now, as we expand our offerings and grow our customer base, we're looking for a dynamic and customer-focused Account Manager to strengthen client relationships, enhance customer experience, and drive revenue growth. This role is perfect for someone who thrives on building lasting partnerships, solving challenges with creativity, and proactively identifying opportunities to help our customers succeed. If you're passionate about food & beverage innovation and want to be a key player in a fast-growing, mission-driven company, we'd love to meet you. The Account Manager & Customer Success Lead will play a pivotal role in managing client relationships, ensuring customer satisfaction, and driving revenue growth by expanding the lifetime value (LTV) of each account. This position will involve customer service, order management, and proactive sales strategy, helping existing clients discover new applications and formulations for our products. This role requires a blend of administrative, relationship management, and consultative sales skills to provide seamless support to our customers while helping grow our business. You will work closely with our sales, production, and logistics teams to ensure a smooth and efficient customer experience from order to delivery. The ideal candidate will have experience in B2B customer success, account management, or sales within the food and beverage manufacturing industry. Responsibilities: • Serve as the primary point of contact for customer inquiries, ensuring fast, professional, and solution-oriented communication. • Manage order processing, invoicing, COAs (Certificates of Analysis), packing slips, and other documentation to ensure smooth transactions. • Develop a deep understanding of each client's business needs to provide tailored recommendations and increase repeat orders. • Identify upsell and cross-sell opportunities by advising clients on product applications for new formulations. • Ensure customers receive timely shipping updates, tracking information, and proactive communication regarding their orders. • Work closely with the production and shipping teams to coordinate orders, ensure accuracy, and troubleshoot any logistics challenges. • Maintain and update CRM/ERP records with accurate customer details, order history, and key account notes. • Handle customer concerns, complaints, and product questions with professionalism and problem-solving expertise. • Proactively monitor customer purchasing trends and provide insights to the sales team to drive account expansion. • Assist in developing customer retention strategies to strengthen long-term business relationships. Results: • Customer relationships are strengthened, resulting in higher retention and increased account value. • Orders are processed efficiently and accurately, with all required documentation provided on time. • Customers receive exceptional service and timely support, ensuring smooth transactions and minimal issues. • Sales opportunities are maximized through upselling, cross-selling, and proactive product recommendations. • CRM system remains updated and well-maintained, providing clear insights into customer accounts. • Communication between sales, logistics, and production teams is seamless, ensuring operational efficiency. Requirements: • 3+ years of experience in account management, customer success, or sales support, preferably in B2B food and beverage manufacturing. • Strong understanding of food ingredient sales and formulation processes is a plus. • Excellent organizational skills, with a high level of attention to detail and accuracy. • Strong interpersonal and relationship-building skills with a consultative approach. • Experience using CRM software (HubSpot, Salesforce, etc.) to track and manage customer interactions. • Ability to analyze customer purchase patterns and identify opportunities for account growth. • Comfort working in a fast-paced environment and adapting to shifting customer needs. • Strong written and verbal communication skills, with the ability to explain complex details in a clear and concise way. • Problem-solving mindset, with the ability to handle customer concerns and resolve issues effectively. Location: Oxnard, CA Compensation: $62,000 - $88,000 per year, depending on experience Benefits: Competitive health insurance, dental, and vision plans 401k with employer match Paid time off, holidays, and commission opportunities & incentive bonuses Potential for Hybrid Work (on-site / remote) After the first 18 months

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of the largest health delivery systems in California, seeks an accomplished Senior Customer Service Representative. *** Candidate must be authorized to work in USA without requiring sponsorship *** ************************************************************* *** Location: Los Angeles, CA (10920 Wilshire Blvd, Suite 1600, Los Angeles, CA. 90024) ***Duration: 12+ weeks Schedule: M-F Mon - Fri, 7:30AM - 4:00PM Education: High School/Bachelor's degree in related areas and/or equivalent experience/training. Job Requirement: Experience handling a high volume of incoming customer service calls in a call center environment. Skilled in the usage of all Microsoft programs. Experience with Epic systems. ************************************************************* I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. Sam Banga Lead Recruiter ************ Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Our client, an award-winning wealth management and financial planning practice based in Manhattan Beach, is hiring a Certified Financial Planner Professional to deliver a first class planning and client experience as an advisor. The scope of this client facing role will depend on the experience and expertise level of the candidate. Potential Key Responsibilities (but not limited to): Depending on the expertise and experience of the CFP , the core key responsibilities would be to either: Directly manage a segment of client relationships for the firm OR Work closely with a Senior Private Wealth Advisor as a 2nd chair advisor Meet with existing clients to update their financial plan to remain relevant to their goals and current market/economic environment. Identify new planning opportunities within conversation with existing clients. Collaborate with other team members to build a comprehensive financial plans for new clients in addition to updating plans for existing clients. This includes both working collaboratively with team members, in addition to having your own aligned thinking, to best construct a customized financial plan for a client. Interpret and input client data, understand time-lined goals and synchronize areas of planning into one plan. Plans may address: Investments Retirement Planning Retirement Income Distribution Planning Estate Planning Concepts Life insurance, Disability and Long Term Care insurance analysis Asset/Liability management and cash flow scenarios Tax implications Education Funding Major Purchase Planning Saving Strategies Business Planning Create and/or update investment proposals and insurance illustrations for clients. Ensure the advisors understand planning and investment updates prior to meetings. Potentially get referred to 2nd generation clients or other prospective clients. Ensure all client data is entered and tracked appropriately in CRM. Qualifications: Bachelor's Degree Certified Financial Planner designation Client facing financial advising experience Operates with a caring and collaborative attitude Ability to be in office/on-site 3 days per week. Compensation will be determined by experience and expertise: Base Compensation $80,000 to $175,000

Why Levin & Nalbandyan, LLP Levin & Nalbandyan, LLP is a prominent Los Angeles law firm that is raising the bar on what it means to be trial lawyers. As trendsetters in the legal space, we pride ourselves on delivering exceptional legal services while fostering a collaborative and inclusive work environment. As a modern-day law firm, we prioritize data-driven strategies and are committed to delivering client-centric solutions. Our mission is clear: to provide unparalleled legal services for our clients and ensure that justice is obtained for those who need our help. Along with our focus on continuous improvement, we offer career advancement opportunities and comprehensive training to support our team members' success. Our law firm is seeking Client Success Representatives to join our growing team. The ideal candidates will take on the responsibility of qualifying leads, creating sales opportunities, conducting discovery with prospective clients, and ensuring that prospective clients become actual clients by presenting our law firm's unrivaled successes and value proposition. Our Client Success Representatives play a crucial role in retaining clients through empathetic communication and efficient coordination. Strong organizational skills, attention to detail, and a customer-centric mindset are essential for success in this role. Your Role and Impact: Develop, maintain, and convert a pipeline of qualified leads Build trust and relationships with prospective clients through empathy and professionalism Present Levin & Nalbandyan, LLP's multi-faceted abilities to obtain the best possible results for prospective clients across our practice areas Develop unique sales and closing strategies to ensure prospective clients receive the best service possible at Levin & Nalbandyan, LLP Cultivate a sales-oriented approach to retain clients Achieve key performance indicators (KPIs) and meet established goals Your Skills and Expertise: A genuine interest in improving your sales and business development skills A passion for helping individuals that have suffered injuries or an injustice by their employer A growth mindset to tackle daily challenges and to support the growth of the Client Success Team and Levin & Nalbandyan, LLP Bilingual proficiency in English and Spanish Outstanding verbal and written communication to conduct high volumes of lead qualification Professionalism and discretion in handling confidential information Coachability, with a willingness to learn and adapt to new systems and processes Adaptability and the ability to improve or develop new systems and processes to propel our growth Why You'll Love Working Here: By joining our team, you are launching your career in client relations and in the legal industry. We want to support you in your new role with: Ample opportunities to grow your career and skills, and mold the client success team with your knowledge and skills Recognition of your great work through bonuses and incentives, and peer-nominated awards Pipeline for growth into case management, operations, and analytics Paid time off to rest and recharge Robust health and benefits packages including an employee mentoring program and on-the-job training Life at Levin & Nalbandyan, LLP: Modern office space Food provided Opportunities for professional growth and development Casual work attire Relaxed atmosphere Supportive and inclusive workplace culture Goal-oriented environment with performance incentives Flexible working hours Safe work environment Lively atmosphere Fun monthly events and activities Language: Spanish (Required) Work Location: In-person Benefits: 401(k) 401(k) 4% Match Dental insurance Health insurance Internet reimbursement Life insurance Paid time off Vision insurance

A Customer Relations Coordinator at Malca-Amit is required to work in a fast paced customer focused environment and a successful candidate will be responsible for customer service & relations, data entry, pre/post-sales service functions and front desk shipping/receiving, as well as handling of numerous sensitive commodities, from the U.S. West Coast to various international destinations & origins throughout the Malca-Amit global network. This collaborative process entails extensive interactions with various domestic and international stakeholders, both on an internal and external level. The Customer Relations Coordinator will need to possess proven time management skills, a high level of customer service skills, have fast paced data entry abilities as well as excellent inter-personal & collaborative qualities. Responsibilities Handling of in-person shipping & receiving Provides customer support via phone, e-mail & in-person Logging and tracing of high-value shipments Liaising with dispatch teams & operations agents Daily key data entry of company transactions Cross-departmental aid and support Trade show operational support Qualifications Basic knowledge in MS Office, databases, and CRM software Hands-on experience with customer service Accuracy and attention to detail High level of time-management skills Perform filing and record-keeping tasks Strong problem-solving skills

Title: Customer Experience Associate, CX2 Reports to: Customer Experience Manager WHO WE ARE Wolf & Shepherd is designed to equip professionals to win in all aspects of their lives through comfortable fashionable footwear. The concept came from the problem professionals face, going to and from work in athletic shoes just to avoid the common discomfort found in a quality dress shoe. As a fast-growing lifestyle brand, we are on a mission to debunk the myth that classically styled shoes can't have modern technology comforts. WHAT WE NEED We are looking for a Customer Experience Associate, CX2 to assist in the all-important responsibilities of caring for our customers' needs, managing partners, building customer loyalty, and representing the brand. This role will be responsible for providing exceptional customer service while maximizing revenue within our sales environment. JOB TYPE This is a full-time, nonexempt position. TASKS & RESPONSIBILITIES Your responsibilities are inclusive of the following but are not limited to: Expertly address questions via phone, email and chat providing answers that are quick and easy to understand Assist Management in policy updates for the department based on current business needs Support the Customer Experience Associates during the department manager's absence Support management in process execution to monitor orders, inventory, return and exchanges Support department in addressing functionality issues and implementing process improvements Engage with customers by email, phone, and chat to answer product questions, resolve ordering issues, or to provide sizing guidance. Adopt the Wolf & Shepherd's voice and tone to convey our brand and personality, and ensure a pleasant customer experience. Collaborate with the Team to streamline our customer service processes and policies to ensure continuous improvement. Communicate customer feedback and insights to Management, to better understand trends and customer preferences. SKILLS & EXPERIENCE Must be highly organized with strong attention to detail. Strong verbal and written communication skills. Ability to maintain a friendly and professional demeanor in a fast paced environment. Must be knowledgeable and adhere to rules and regulations, while maintaining a kind and accommodating attitude. REQUIREMENTS & QUALIFICATIONS Minimum of 3 years of direct customer experience work. Strong knowledge of Excel, Shopify, Zendesk Strong interpersonal and communications skills, and independent work ethic. Excellent time management skills and organizational abilities. A positive, outgoing, high energy and entrepreneurial personality. PERKS & BENEFITS We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, benefits, and a competitive compensation package. Health, vision, and dental benefits program 401(k) plan Paid time off Sick pay Frequent free meals and snacks and company-sponsored gatherings Wolf & Shepherd shoes and more

*** LOOKING TO HIRE ASAP! *** Description: Detail-oriented, dedicated customer service coordinator to support our operations & marketing team. In this role, you'll be the point of contact for customer service inquiries, provide a seamless customer experience, and assist with order management. Monitor reviews for store Manage shipping and customer confirmations Monitor shipping, communicate with accounts and internal parties of changes needed to orders and subscriptions Assist in customer communications, escalations, and response times Act as a liaison with our fulfillment centers and stores in tracking and monitoring shipments Manage the refund process on exception transactions across departments Assist with managing delayed or undeliverable customer shipments Assist with maintaining updated policies and procedures for the Sales Team Reporting/document recurring issues and escalate them to the appropriate teams Share customer feedback to contribute to product, service, and process improvements Helping the influencer / marketing team Requirements: Experience with Gorgias and Shopify is a must Passionate about customer service and helping others Great communication skills Highly organized Strong attention to detail is a must

Tappan brings bring you the best in emerging and contemporary art from around the globe. Through content, collaboration, innovation, and a commitment to approachability, we strive to create a more beautiful and inspiring world. We are looking for a proactive and detail-oriented Customer Support Specialist to support our customer service and operations teams. In this role, you'll be the primary point of contact for customer inquiries, assist with order management, and help streamline workflows. You will also play a vital role in coordinating with fulfillment and sales teams to ensure a seamless customer experience. Experience with tools like Asana, Shopify, and Gorgias, along with familiarity with shipping processes, is essential. A passion for fine art, contemporary culture, and supporting emerging artists is highly valued, and experience in the luxury sector is a plus. Responsibilities Customer Support Respond to customer inquiries promptly and professionally through email, chat, and other platforms. Resolve issues related to orders, returns, and shipping with empathy and efficiency, ensuring a high-end experience for our clientele. Operations Support Collaborate with fulfillment teams to ensure timely and accurate processing of orders and shipments. Coordinate with the sales team to address special requests, high-priority clients, and inventory updates. Monitor and optimize workflows between customer service, fulfillment, and sales to enhance operational efficiency. Order Management Process orders, refunds, and exchanges using Shopify. Track and resolve order-related issues, maintaining open communication with customers and internal teams. Tool and Workflow Coordination Use Asana to manage tasks and facilitate collaboration with cross-functional teams. Utilize Gorgias to track and resolve customer tickets and inquiries effectively. Shipping Assistance Monitor shipping processes to ensure timely delivery of fine art pieces. Coordinate with carriers and fulfillment teams to resolve delivery issues while maintaining the integrity of high-value shipments. Art and Culture Engagement Work closely with a dynamic team engaged in selling fine art and participating in contemporary art conversations. Support efforts to promote emerging artists and showcase their work to discerning collectors. Reporting and Feedback Document recurring issues and escalate them to the appropriate teams. Share customer feedback to contribute to product, service, and process improvements. Qualifications Experience 1-3 years of customer service experience, preferably in eCommerce, fine art, or luxury retail. Familiarity with Shopify, Asana, and Gorgias is a strong plus. Understanding of shipping and fulfillment processes, especially for high-value items. Skills Excellent written and verbal communication skills. Strong problem-solving abilities and attention to detail. Ability to coordinate effectively across teams to support operations. Passion for contemporary art and familiarity with the art world is a plus. Attributes Customer-focused mindset with a positive and professional attitude. Self-motivated and adaptable in a fast-paced, creative environment. Interest in contributing to a company that supports emerging artists and engages with the luxury market. What We Offer Competitive compensation and opportunities for growth. A collaborative and dynamic team environment. The chance to make a meaningful impact on the fine art world while supporting emerging talent. If you're passionate about helping customers, love contemporary art, and are eager to contribute to a luxury brand that champions emerging artists, we'd love to have you on our team!

Job Title: Commercial HVAC Service Manager We seek an experienced Commercial HVAC Service Manager to lead our service team in Los Angeles, CA. This role is ideal for a results-driven professional with strong leadership skills and a deep understanding of commercial HVAC systems. If you thrive in a fast-paced environment, enjoy mentoring technicians, and are passionate about delivering exceptional customer service, we want to hear from you! Responsibilities Oversee and manage daily operations of the HVAC service department, ensuring efficiency and high-quality service. Lead, mentor, and support a team of skilled HVAC technicians, fostering a positive work culture. Develop and implement service strategies to improve response times, minimize downtime, and enhance customer satisfaction. Coordinate scheduling, dispatch, and resource allocation for service calls and preventive maintenance. Ensure compliance with safety regulations, industry standards, and company policies. Work closely with customers to understand their needs, provide solutions, and maintain strong relationships. Prepare budgets, manage costs, and track key performance metrics to optimize department profitability. Requirements Minimum of 5 years of experience in commercial HVAC service, with at least 2 years in a management or leadership role. Strong knowledge of commercial HVAC systems, including troubleshooting, repair, and maintenance. Proven ability to lead and develop a team while maintaining high accountability. Excellent customer service skills and the ability to build strong client relationships. Strong organizational and time-management skills, with the ability to multitask effectively. Proficiency in job scheduling software and Microsoft Office Suite. Valid driver's license and ability to travel to job sites as needed. Location & Work Environment This role is based in Los Angeles, CA, primarily in an office and field environment. The position requires regular site visits to commercial buildings and interaction with clients, technicians, and other stakeholders. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The Guest Experience Manager (GEM) will own the in-terminal customer experience for the URW concessions program at Los Angeles International Airport (LAX). By partnering closely with the URW Airports and LAX Management teams, the GEM will work closely with concession retailers, stakeholders, and terminal employees to deliver a world-class customer experience. This candidate will elevate our commitment to employees, champion our ambitious customer service program goals, and deliver a high-quality passenger experience to drive sales and experience. The Guest Experience Manager will be responsible for all customer service training, performance measurement and employee engagement initiatives that enhance and impact the overall airport experience. This role will actively support marketing and operation teams with projects including marketing campaigns, digital initiatives, terminal events, workforce hiring, and community involvement programs that support driving sales to our retail partners. This role is full-time based at Los Angeles International Airport and will be on-site 5 days a week. The individual is expected to be highly engaged with retailers and concessions employees and will spend much of their time in-terminal to accomplish that. Specific hours may be set with the local team, but individual must be flexible to adjust hours as projects require including occasional early mornings, evenings, and weekends as needed. Specific roles and responsibilities include, but are not limited to: FOCUS AREAS & RESPONSIBILITIES Customer Experience (CX) (60% of time) Tools & Training Facilitate all classroom training initiatives on a quarterly basis, including New Hire Orientation and Sales & Service training Onboard new stores and support training on new marketing, digital and CX programs to ensure “Day One” readiness to sell Manage and coordinate all leadership training courses offered; Collaborate with external training partners Prepare communications and materials for all training classes (email invitiations, attendance tracking by operator, signage, training materials, F&B, etc.) Publish quarterly “Coach's Corner,” a training tool for concession managers Implement “One More Thing” sales campaign to motivate all concession team members to drive sales Ongoing development and maintenance of the Employee Resource Center (e.g., online modules, newsletters, upcoming events, data, etc.) Performance Measurement Collaborate with external vendors and stakeholders to regulate the mystery shop program (quarterly in-store evaluations, bi-annual mobile ordering evaluations); Review and share results of LAWA evaluations (quarterly in-store evaluations and facility audits) Audit all mystery shop scores & complete action plans with store managers when scores fall below goal of 90% Monitor online reviews to ensure we maintain goal of >3 stars; Partner with concessions leadership on increasing total number of reviews and increasing star ranking Conduct terminal walk-throughs and collaborate with concession managers to develop “on the spot” coaching and/or action plans to correct under-performing behaviors Create and distribute quarterly CX report cards for concession managers to track performance in mystery shop scores and online reviews/guest comments Monitor quarterly Airport Service Quality (ASQ) scores to identify trends and areas for improvement; Develop and implement corrective action plans as necessary to reach terminal goals Reward & Recognition Recognize, reward, and spotlight employees who score 100% on internal mystery shops with through our Club Exceptional program Maintain internal newsletter communications (email + mobile text club) on a monthly and quarterly basis, and develop ad hoc employee communication campaigns Marketing (30% of time) In partnership with the Head of Marketing, execute in-terminal programs, campaigns, and events to drive retailer sales performance and increase passenger and employee experience (e.g., live music, sampling, in-store promotions, store openings, and more) Partner with retailers and stakeholders to gather and provide locally relevant content, retailer sales/deals, seasonal sales promotions, digital sales promotions, and key airport information for integration into marketing calendar and campaigns Monitor performance of marketing campaigns and assist in preparation of presentations, recap reports, and support documents for clients and stakeholders Coordinate and support community program including event implementation Support website and Airport-managed employee app updates to keep concessions/terminal information accurate Operations (10% of time) Lead and coordinate employee retention strategy, hiring, onboarding initiatives, job fairs and tenant meetings Collaborate with concessions managers to retain up-to-date employee tracking rosters Manage CX and marketing vendor contracts, set up, and payments Set up purchase orders and accurate GL account coding, review, and approval of invoices in the accounts payable system Qualifications Minimum 3 years in a customer service role with marketing and retail experience a plus Strong oral, written, and presentation communication skills with preferred experience in facilitating training classes Excellent people skills along with problem solving and time management ability Demonstrated team player Strong organizational ability and can effectively manage multiple projects in a fast-paced environment Analytical and problem-solving skills Must be proficient on Microsoft Office platform and Adobe Suite Ability to obtain airport security badge, including background check and fingerprinting for in-terminal access Ability to walk terminal and support lifting and carrying up to 25 lbs. Must be flexible to work at events which may include early mornings, nights, and weekends *Percentages of time spent on each discipline may shift at any time based on need. For example when new stores are opening, more time may be spent supporting marketing on grand opening projects vs CX initiatives. Compensation & Logistics Exempt Compensation $85k-$105k + 10% Discretionary Annual Bonus Report to Marketing Director This position is based in-person at Los Angeles International Airport and is on-site 5 days a week. What is important to us Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments. Our company purpose - to Reinvent Being Together - is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully. Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people's differences. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics. Join us in Creating Sustainable Places That Reinvent Being Together!

BABYGOLD is a jewelry brand based in Los Angeles, California, known for creating personalized and high-quality fine jewelry pieces. They offer 14K gold jewelry, diamonds, and exceptional quality without traditional markups. Each piece comes with free shipping and a lifetime guarantee, catering to the everyday woman and her tribe. Role Description This is a Fulltime position for a Customer Service Representative at BABYGOLD. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. This role is based in our offices in Downtown Los Angeles, CA Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Previous experience in a customer-facing role Communication Via Chat Phone and Email Excellent communication and interpersonal skills Ability to handle customer inquiries and resolve issues efficiently Experience in the jewelry or fashion industry is a plus High school diploma or equivalent required

TAG (Technical Authentication & Grading) is a multi-patented system providing accurate, consistent, and reproducible card grading technology. With four awarded patents covering 134 claims and counting, TAG addresses inconsistencies in subjective grading practices prevalent in the market today. TAG's mission is to leverage innovation and technology to provide transparency, accuracy, and consistency in every card grade for collectors. Role Description This is a full-time, on-site role for a Customer Service Representative located in Los Angeles, CA. The Customer Service Representative will be responsible for managing customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include responding to customer inquiries via phone, email, and chat, resolving issues promptly and efficiently, and maintaining high levels of customer satisfaction. Qualifications Experience in Customer Service, Customer Support, or Customer Satisfaction Skills in managing Customer Experience and enhancing satisfaction levels Strong communication and interpersonal abilities Ability to work effectively in an on-site team environment Experience in a technology-driven or card grading industry is a plus High school diploma or equivalent required; a degree in a related field is a plus

Client in Los Angeles is seeking a Call Center Manager to work onsite Remote or In Office: In Office Hours: M-F 8am-5pm Parking Details: parking is provided Job Title: Call Center Manager Pay: $40/hr - $47/hr Duration: Temp-to-Hire Description: seeking an experienced Call Center Manager to lead and optimize outbound call campaigns. This role will focus on managing dialing strategies, ensuring compliance, monitoring performance, and troubleshooting dialer issues. The ideal candidate will collaborate with sales teams to maximize efficiency and conversion rates. Responsibilities: * Campaign Setup & Configuration: Create and manage outbound dialing campaigns, define call schedules, upload contact lists, and optimize call routing. * Performance Monitoring & Optimization: Monitor campaign metrics, adjust strategies based on performance, and generate reports for stakeholders. * Troubleshooting & Maintenance: Resolve dialer issues, monitor system health, and collaborate with IT for technical support. * Compliance Management: Ensure compliance with telemarketing regulations (e.g., TCPA), implement call scrubbing, and monitor call recordings. * Collaboration: Work with marketing teams to align campaign objectives and communicate performance insights to stakeholders. Requirements: * Strong experience with predictive dialing systems and campaign management. * Proficiency in CRM/telephony system integration. * Ability to analyze data, troubleshoot issues, and optimize campaign performance. * Knowledge of telemarketing regulations (e.g., TCPA). * Strong communication skills and the ability to collaborate cross-functionally. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Legal Services Manager (Hybrid) Los Angeles, CA Jones Networking is recruiting for a Legal Services Manager for an opportunity with a Law Firm in the Los Angeles, CA area. Our client offers a competitive salary, generous health benefits package, life and disability insurance, 401(k) retirement plan and excellent work-life balance. Legal Services Manager Responsibilities: - Be able to manage Legal Assistant assignments - Be able to handle daily staffing, scheduling and workflow - Ensure coordination for completion of client as well as administrative tasks - Ensure staff are accountable to established core competencies - Conduct staff meetings to review office operations - Develop and implement any training, mentoring, development and succession plan - Facilitate onboarding and training of staff - Provide support, planning and coordination of any social functions - Work with Senior Management to ensure the support systems are functioning correctly - Work with Senior Management to plan and change any projects to include research, concept design, executive and evaluation Legal Services Manager Qualifications: - Bachelor's Degree in a related field - 7+ years relevant work experience with at least 2 years of people management experience, preferably within a law firm - Proficient with MS Office Suites, specifically Word - Experience with MS Project preferred - Experience with any document management systems - Experience with any accounting/timekeeping systems - Strong focus on client service and responsiveness - Ability to anticipate problems and focus on solutions - Strong negotiating skills - Be able to understand litigation processes - Ability to coordinate and direct work efforts of employees with differing abilities - Ability to delegate work to other Approximately $120,000 - $165,000/annually, depending on experience.

Why DSLRpros? At DSLRPros, you work with emerging tech products that allow organizations to work safer, smarter, and faster. From disrupting how we inspect power grids to finding missing persons in a fraction of the time, the use cases for drones in industry and public safety are growing every day. DSLRPros is at the forefront of it all! We are looking for hungry individuals to help us determine the best e-commerce, digital marketing, lead generation, product distribution, and after-sales support practices to ensure the success of our customers, whether they are rural fire departments or multinational Fortune 100 enterprises. Join us in helping the world save money, time, and lives. About the Role: We are looking for an experienced salesperson to lead the expansion of our services division, focused on docked drone programs, to drive business development and large commercial sales of hardware, software and service solutions for remote operations. What You'll Do: Significant outbound efforts to find applicable customers and partners in software, security, public safety, energy and industrial sectors. Further curate the evolution of our service product offerings to these customers. Ensure customers' success by getting into the weeds where necessary, implementing and supporting the programs we launch. Effectively demo products to potential customers onsite and virtually. Work cross-functionally with Customer Support, Operations, Technology and Drone Product teams to ensure sustainable, efficient, profitable growth. Build an industry-leading program that enables the next wave of commercial drone remote operations in the USA. What You'll Bring: REQUIRED 2+ years in the commercial drone industry. REQUIRED 3+ years direct B2B sales and/or business development. Understanding of the current challenges, and best practices, of remote commercial drone operations, including FAA requirements. Excellent written and verbal communication skills. Natural salesmanship with strong product knowledge in the field. Proven ability to turn idea into action and sustainably grow a team. Compensation Range: Total On-Target Earnings of $150,000 in the first year (uncapped).

Are you a driven, ambitous go-getting leader that had previous sucess managing and leading a call center? Look no further! We are working with a Large plaintiff litigation firm in Century City seeking a call center supervisor that will lead their team. This candidate will be tech savvy and proficient with MS office suite, and Sales Force. We are also seeking the right candidate that is calm, charismatic, and very proffessional when it comes to having difficult coaching conversations and employee development. This is a leadership role that requires a minimum of 5 years experience managing or supervising a call center of employees. The potential candidate will be responsible for drafting daily reports to senior management tracking performance. Ensuring that your employees provide superb customer service to clients. Setting expectations and holding employees accountable. This role also requires to have good eyes on talent. Identify, and develop high potential employees for future leadedship roles. Assist implementing sales training for poor performers to avoid retention. Track call volume, analyze KPI's, and implement strategies for customer satisfaction. If you enjoy working in a fast pace enviornment that keeps you busy, please apply or forward your resume All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

We are: Black Box Security is an established global security service provider in domestic and international markets focused on tailored comprehensive security solutions. Our projects range from securing high-level political figures, executives, celebrities, world tours and large-scale productions. We are looking for: Command Center Specialist The Job: • Shift times Monday-Friday 6pm-6am and Saturday-Sunday 24 hours 6-6 • Tracking Field Agent nightly check-ins • Answering incoming calls and properly processing them • Receive and respond to urgent calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems • Working as a team with other team members • Process and evaluate information received from all available sources • Provide monitoring, navigation and administrative support to agents in the field • Analyze AI Cameras and Video integration systems Our Requirements: • Advanced computer skills • Proven customer service focus with effective problem-solving abilities. • Experience in resource allocation, coordination of people and resources. • Active listening skills and excellent oral and written communication skills • Track record of dependability and ability to make sound business decisions within scope of authority is required. • Must thrive working in an independent work environment and the ability to be self-motivated in an fast-paced environment with limited supervision. Preferred Experience (All) Military Intelligence Military Command Centers Law Enforcement/ Emergency Dispatch GSOC Experience Pay: $20.00 to $25.00 Benefits: Medical, Dental and Vision insurance Yearly Bonuses Please submit your cover letter, resume (as a PDF attachment) and availability.

We are seeking a Regional Field Service Manager to oversee service operations across the Western U.S. This role is ideal for an experienced water heater/boiler technician or a seasoned plumber looking for a new challenge. The position requires strong knowledge of state and national plumbing codes and the ability to manage field service operations while supporting customers and service providers. Responsibilities: Provide technical support and on-site service for water heating systems. Conduct customer site visits to troubleshoot and resolve issues. Train and manage contracted service providers. Ensure compliance with state and national plumbing codes. Work closely with sales, engineering, and quality teams to address product concerns. Handle service-related complaints and resolve warranty claims. Maintain relationships with reps and provide guidance on company policies. Travel extensively across NM, AZ, CA, CO, ID, UT, NV, WY, MT, WA, and OR. Qualifications: 5+ years of experience servicing water heaters/boilers or a strong plumbing background. Knowledge of plumbing codes (state and national regulations). Experience with HVAC, mechanical, and electrical systems is a plus. Trade certifications such as Certified Quality Engineer, EPA608, NATE preferred. Proficiency with Microsoft Office, SalesForce, and SAP. Strong problem-solving and customer service skills. Ability to work independently and manage multiple tasks efficiently. If you're an experienced technician or plumber ready to take the next step into field service management, we want to hear from you! Salary: $100K - $110K + bonus. To apply, please send your resume and cover letter highlighting your relevant experience to Alissa at **********************. Only shortlisted candidates will be contacted. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************** The Company will consider qualified applicants with arrest and conviction records.