Customer Service Supervisor Jobs in Newton, MA

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00425 Northshore, MA-Peabody,MA 01960Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

"Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Fundamentals - Helpdesk/Desktop Support - Investment Operations - Project Management Support - Cyber Security Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year." PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Quincy, MA-02171

Client Service Manager Veritas Boston Wealth Management - Rockland, MA With over 25 years of wealth management experience, Veritas Boston Wealth Management has built a reputation for delivering sophisticated, personalized solutions to meet diverse client needs. Our focus is on providing comprehensive private wealth management strategies that drive long-term success for our clients. We take pride in fostering a collaborative, professional environment that values excellence, attention to detail, and exceptional client care. We are seeking a dedicated Client Service Manager to join our team. This position serves as a vital connection between our clients, support staff, and advisors. The ideal candidate will be detail-oriented, proactive, and possess a passion for providing top-tier service. This role includes responsibilities in client support, office management, compliance, and administrative coordination. Key Responsibilities Client and Account Management Deliver exceptional client service in person, over the phone, and via email. Respond to client inquiries promptly and professionally. Facilitate account openings, transfers, and routine maintenance tasks. Prepare for client meetings, including organizing documentation. Track and ensure timely completion of transaction requests. Maintain accurate client records in the CRM system. Execute personalized client engagement tasks (e.g., birthday greetings, holiday mailings). Office Management and Administrative Support Oversee office calendars, including scheduling client appointments. Support event planning and marketing efforts, ensuring compliance with industry regulations. Manage office supplies, vendor relationships, and accounts payable tasks. What You Bring to the Team Skills and Competencies Exceptional attention to detail and ability to manage multiple tasks efficiently. Strong organizational and time management skills in a fast-paced environment. Excellent interpersonal and communication skills, both written and verbal. Proficiency with technology, including Microsoft Word, Excel, Outlook, CRM tools (e.g., Salesforce) and scheduling applications (e.g. Chili Piper & Calendly). A client-focused mindset with a commitment to delivering outstanding service. Experience and Qualifications 3+ years of experience in client service roles, preferably within the financial services industry. Familiarity with account management, compliance processes, and wealth management concepts. Bachelor's degree preferred but not required. What We Offer Competitive salary and bonus opportunities. Comprehensive benefits package, including medical and dental coverage. 401(k) plan with company match. Paid vacation and holidays. A professional, supportive work environment focused on excellence and collaboration. This role is ideal for a highly organized, service-oriented professional who thrives in an administrative capacity and values consistency and precision. If you're passionate about delivering exceptional client care and supporting a dynamic team, we encourage you to apply and become a key member of our organization.

WHO WE ARE Together we are a world-class diversified manufacturer with a commitment from our team to proudly provide pure precision solutions to our customers, delivering superior quality, value, and service. Ferrotec (USA) Corporation is a technology company with a worldwide presence in various end products, manufacturing systems, and industries serving primarily the semiconductor industry. We provide our customers with advanced materials, components, systems, and manufacturing solutions. Please visit **************** for a list of office locations. HOW YOU MAKE AN IMPACT Responsible for processing quotations, sales orders, bookings, releases, and shipments. Coordinates with other departments to resolve problems. Requires excellent organization and communication skills, and the ability to work well with others. Duties and tasks may vary by business unit. Reports to the Manager of Customer Service, Regional Sales Manager, or equivalent. Achievement of objectives must include an overriding commitment to quality that must permeate the areas of responsibility. Enable and Drive Change in the Organization. WHAT SUCCESS LOOKS LIKE • Uses established procedures and works under immediate supervision. • Answers phone calls from customers and maintains high customer satisfaction with courteous, efficient, and complete service and support. • Initiates customer orders for changes, consignments, returned/repaired product, short shipments, and credits. Responds to customer inquiries for price and delivery. Accepts, qualifies, and processes requests for quotations. • Enters sales orders into Oracle. • Updates customer need dates as required. Updates, or requests an authorized person to update, scheduled ship dates. • Participates with other customer service representatives to audit order entry in compliance with J-Sox requirements. • Coordinates with other functions as necessary to ensure that customers receive the best service possible. • Prepares support information to sales and engineering for quotations and problem resolution. • Exercises judgment within defined practices and procedures to determine appropriate action. • Performs other related duties as assigned or requested. • May work with customer's qualified suppliers to perform services requested by FTU management. • May expedite existing orders based on customer's pull in request by communicating with appropriate suppliers. • May be required to monitor inventory consigned at customer location, make proper inventory accounting, order / schedule replacement material within management guidelines, and expedite as required to meet defined inventory levels. • Services complex accounts and orders. • Assists entry-level customer service representatives with challenging issues. • Identifies areas for improvement and participates in the development of better operational processes. • May arrange air and sea shipments with FTH based on customer requirements. • May monitor customer's portal site to identify requirements to pull in or push out orders. • May work with major account consigned-inventory programs to ensure inventory and service levels are met. • May support tradeshow activity. • Works under minimum supervision. • Plans, develops, and implements systems to ensure accurate, timely, and efficient customer service activity. • Prepares, develops, or maintains various reports as requested by management. • Mentors and assists in training entry-level and intermediate-level customer service representatives. • Exercises discretion and judgment on a regular basis. Not a comprehensive list of duties. Duties may change without notice at management's sole discretion WHAT YOU NEED TO BE SUCCESSFUL • High School Diploma or equivalent and 5-8 years' experience, or • Associate's degree in a related discipline or equivalent and 2-5 years' experience. PREFERRED SKILLS: • Experience with an ERP system, preferably Oracle. • Familiarity with international variances in cultural and legal issues related to sales transactions. • Bi-lingual language skills (Chinese/English or Japanese/English) are preferred and may be required in some business units. PHYSICAL & ENVIRONMENTAL REQUIREMENTS: • Constantly remaining in a stationary position, often standing, or sitting for prolonged periods. • Occasionally moving about to accomplish tasks or moving from one worksite to another. • Constantly communicating with others to exchange information. • Constantly repeating motions that may include wrists, hands, and/or fingers. • Occasionally operating motor vehicles or heavy equipment. • Constantly assessing the accuracy, neatness and thoroughness of the work assigned. • Occasionally subjected to low and high temperatures. • Constant sedentary work that primarily involves sitting/standing. • Occasional light work that includes moving objects up to 20 pounds. • Prolonged use of computer monitors. PERKS OF JOINING OUR TEAM With positive values, a productive atmosphere, and a commitment to excellence, Ferrotec encourages employees to maximize and realize their potential. Ferrotec is proud to offer a Competitive Benefits Package including Medical, Dental, Vision, Life & Disability, 401K Matching, Flexible Work Hours, Tuition Reimbursement, Leadership Development, Travel and Hotel Discounts, Paid Time Off, Sick & Wellness, and Volunteer Time, Employee Recognition Program, Employee Engagement & Appreciation Events hosted throughout the year. Virtual Wellness Activities and Classes are available to all employees & family members and Much More! We would love to get to know you better and you get to know us better! You can easily apply! We are proud to be an Equal Opportunity and Affirmative Action employer and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service. Here is what you will do • Answer calls: Greet callers and answer incoming calls throughout the day • Transfer calls: Connect callers to the correct department or person • Potentially provide information: Help customers by potentially providing basic claims information. • Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary Here is what you will bring to the table • Above average interpersonal, listening, communication and organizational skills • Able to work in a fast-paced environment • Good decision-making skills and the ability to utilize computers systems • High energy and motivation to follow up and take ownership or any issues identified • Bachelor's or associate Degree preferred, but not required #43546

Would you like to become part of a modern care organization? Then come and join us. Who We Are At Entyre Care, we believe that everyone deserves to live a dignified and independent life at home. To that end, we support friends and families in providing home care for their beloved ones with professional training and fair compensation. Our mission is to ensure that no caregivers feel overwhelmed or unsupported. Learn more about us at ****************** Your Role: Head of Customer Administration We are looking for a dynamic and detail-oriented Head of Customer Administration to lead and optimize Entyre Care's customer onboarding and support operations. This role is critical in managing two-thirds of the customer journey, acting as the bridge between the Clinical Team and Sales & Customer Success Team to ensure a seamless, efficient, and high-quality service experience. The ideal candidate is a pragmatic thinker with a strong execution mindset, excelling in customer operations, process optimization, and cross-functional collaboration. You should be data-driven, solutions-oriented, and capable of leading teams through complex challenges in a fast-paced environment. Your ability to identify inefficiencies and implement structured process improvements will be key to success in this role. Key Responsibilities Oversee and continuously improve the end-to-end customer journey to enhance efficiency, satisfaction, and scalability. Leverage data insights to optimize performance, identify bottlenecks, and drive strategic decision-making. Implement structured process improvements, such as DMAIC, to streamline workflows and increase productivity. Ensure high attention to detail in customer administration processes to minimize errors and improve accuracy. Act as a key liaison between the Clinical Team and Sales & Customer Success Team to align objectives and enhance inter-team communication. Job requirements Qualifications Required: 5+ years of experience in customer administration, business operations, or a related leadership role in a high-growth, service-heavy environment. Proven leadership experience, including hiring, structuring, and managing high-performing teams. Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Expertise in process design, automation, and operational efficiency improvements (e.g., DMAIC methodology, Lean principles). Exceptional attention to detail, ensuring accuracy and consistency in operational processes. Excellent communication, stakeholder management, and cross-functional collaboration skills. Results-driven and execution-focused, with the ability to manage competing priorities effectively. Preferred: Experience with CRM systems (HubSpot preferred), customer service platforms, and workflow automation tools. Proven ability to manage multiple priorities, meet deadlines, and drive measurable outcomes. Why Join Us? Lead high-impact initiatives in a fast-growing company with ample career growth opportunities. Drive cross-functional projects that enhance operational efficiency and customer experience. Be part of a collaborative, close-knit team that values innovation and results. Enjoy a competitive benefits package and a culture that rewards excellence. Entyre Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.

Our client operates regionally throughout the Northeast and Mid-Atlantic as a provider of a wide range of home services including HVAC, plumbing, and electrical services. A focus on people, technology, and operations has helped our client be recognized as one of the fastest growing HVAC, Plumbing, and Electrical Services providers in both the residential and commercial segments. We understand that a home is the client's biggest investment and that they want to keep it in top condition. To achieve this, our client is committed to living out their values of providing quality service each day to best serve homeowners. They strive to maintain their commitment of excellence in service through high-quality partnerships with other like-minded organizations with a people-first vision. Position Overview They are seeking a motivated and multi-talented individual with strong client service technical skills to join their Command Center. You will be responsible for providing contact center support for new and existing customers. This is a critical role that supports and interacts directly with their clients/customers. Shift: 2:30pm-11pm with shift differential Essential Job Functions Be a product and process expert, guiding your team with deep knowledge of tools, services and customer needs to ensure they are equipped for success. Lead and coach a team of customer support agents to achieve and maintain top-tier performance in quality, productivity, and attendance metrics. Provide regular, constructive feedback based on quality assurance (QA) scores, customer survey responses, and queue observations. Handle customer escalations with poise and professionalism, stepping in to resolve complex or high priority issues as needed. Oversee daily operations and manage team performance to ensure members meet performance standards while maintaining focus on delivering a best-in-class customer experience and achieving key performance targets. Act as a point of contact for escalated customer issues, facilitating timely and effective resolutions Assist staff with customer concerns and technology issues. Ensure team members adhere to schedules, breaks, and performance standards to maintain productivity. Monitor call quality and metrics, providing feedback and developing action plans. Monitor and manage real-time queues, ensuring staff availability to meet service level targets. Participate in quality assurance; assure 100% client satisfaction Generate reports on team performance, call volumes, and customer satisfaction. Drive performance improvement initiatives by setting SMART goals for your team, ensuring clear paths for growth and success. Maintain accurate coaching logs and feedback records for each agent. Receive, manage, and own escalations from Client Support Staff and other company employees Foster a positive team environment by recognizing achievements, encouraging collaboration, and addressing team concerns. Work closely with management to implement strategies that enhance team performance and meet organizational goals. Identify opportunities for process enhancements and actively participate in initiatives aimed at improving efficiency and customer satisfaction. Report system, customer or operational issues impacting service quality. Perform other administrative duties and special projects as assigned by the Supervisor. Required Skills and Experience Minimum 3 years in contact/call center environment preferred Prior Lead experience a plus but not required Experience and proficiency in all Company support applications and tools Experience with Microsoft Windows operating systems Excellent communications skills verbal and written (Must be fluent in English) Strong organizational, project management and multitasking skills The ability to work independently and likewise as a team player Comfortable troubleshooting over the phone, at times using remote desktop sharing utilities Ability to multitask and effectively handle shifting priorities professionally Teamwork approach, enthusiasm and a strong desire to succeed! HR Pals acknowledges that equal opportunity for all persons is a fundamental human value. Each employee and applicant will be considered on the basis of individual ability and merit, without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, marital status, physical disability, mental disability, medical condition, genetic information, protected military or veteran status, or any other characteristics. For more job opportunities, follow us at HR Pals & Recruiting Pals: My Company | LinkedIn.

Field Customer Care Manager Westborough, MA A Fortune 500 company and one of America's top residential builders is looking for a customer care professional for their team. If you are a Customer Care Manager, Warranty Associate or Customer Service professional this may be a great next step for you! Highlights: 2023 Fortune 100 Best Companies to Work For by Great Place to Work and Fortune, ranking 36! Best Workplaces in Construction™ (#2) Compensation: Solid base salary backed by a quarterly bonus, 23 days of PTO and auto allowance Responsibilities: Primary responsibility for responding to service requests in the field and managing those requests according to standard processes. What you will do: Conduct homeowner assessments on an as needed basis. Determine if corrective work order is needed. Lead root-cause analysis. Schedule, organize, and execute service work through vendors collaboratively with Customer Care coordinator. Manage trades to completion of service requests to customers' satisfaction. Establish and maintain positive customer relationships. Responsible for quality inspections of the home prior to delivery to the customer. Determine trade accountability for back charges and P.O.'s. Authorize payment for work performed up to approval limits. Follow applicable legal protocol and process necessary workflow. Responsible for customer satisfaction metrics related to customers serviced. What you will need: Minimum High School Diploma or equivalent. Valid Driver's License because driving is an essential function of this position. Minimum of 1-3 years customer service and warranty experience or equivalent. Strong customer orientation and ability to adapt/respond to different personality types. Strong emphasis on quality of service and follow-up. Basic construction skills and knowledge. Excellent communication and listening skills. Analytical ability necessary to perform root cause analysis. Ability to manage warranty/customer service processes. Basic computer skills. Conflict resolution skills. Cost management.

Job Summary: This position is for a HW Team Leader reporting into the Analog and Mixed signal product development group. The successful candidate will be leading a team of analog and mixed development engineers in development of analog and mixed signal technology for PCB instrumentation in many design areas including Precision measurement, signal sourcing, and DSP functions. Strong grasp of detailed PCB development, analog circuit analysis, and familiarity with calibration of precision analog instrumentation are musts. System level trouble shooting skills, plus excellent communication and organizational skills are mandatory. Experience within the Automatic Test Equipment (ATE) industry is a definite plus Work closely with marketing and applications to provide input to marketing strategies and future product developments. Qualifications: Master's Degree in Electrical Engineering (MSEE) preferred, bachelor's Degree in electrical engineering (BSEE) with additional experience acceptable. Minimum of 5-year experience with MSEE, 7 years with BSEE preferably in ATE. Strong detailed analog circuit analysis knowledge. Ability to understand and create hardware block diagrams and schematics. Ability to understand engineering, manufacturing, and customer requirements. C/C++ programming skills. Problem solving and debugging skills with the ability to solve system wide problems. Ability to quickly learn our ATE programming environment. Excellent communications skills. Proven ability to develop quality deliverables on time. Ability to team with software, hardware, applications and operations engineering staff, to bring-up new hardware designs and to diagnose chip and board problems. Ability to adapt in a rapidly changing environment. Beneficial Attributes: - ATE Experience and good understanding of Quality Audio Design. With more than 3000 employees worldwide, we offer challenging and rewarding work experiences, generous employee benefits and a strong company culture. If you are looking for a global publicly traded company that provides you with international experience and a challenging work environment, then Cohu is your choice. Connect with Cohu… Connect with your future… Cohu is a VEVRAA Federal Contractor and an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability status or protected veteran status, or any other characteristic protected by law.

Responsible for producing and distributing various reports to physicians, hospitals and HMO's. Responds to customer and underwriter requests and answers questions from physicians regarding CRICO coverage and processes. Provides timely and efficient service to our member institutions, physicians and other members of the Underwriting (UW) team. Key Duties & Accountabilities: Completes requests for claims history, insurance confirmation documents, physician terminations and other reports in a timely manner with high quality Provides telephone and email support for our physicians and other hospital personnel Establishes effective relationships with credentialing personnel and other key members of insured organizations for the purpose of providing outstanding customer service Communicates and collaborates effectively with other members of the Underwriting (UW) team as well as Claims, Patient Safety, Communications and other CRICO departments Recommends modifications to underwriting guidelines and policies and procedures as needed Recommends and implements ideas that improve efficiency, customer service and/or quality Works with Senior UW and UW Leaderships to gain knowledge of CRICO policy language and coverage Meets or exceeds service standards in the areas of new business, renewals, audits and confirmations of coverage and requests for information Keeps management apprised of arising issues related to own job Takes ownership for issues until resolved or owned by proper person Adjusts activities to meet changing department demands Questions workflow and processes and recommends improvements Performs other related duties as required by position Core Competencies: Interpersonal/Collaboration/Teamwork Clerical/Administrative Communication Customer Service Knowledge, Education, Experience, & Skills: Associate degree required; BA/BS degree or the equivalent preferred Uses technical job skills and knowledge to find solutions to overcome obstacles or to create new ways of doing things Makes sound decisions based on established guidelines Confronts problems with tact and diplomacy Solicits and considers the input and ideas of others Develops collaborative relationships Seeks out role models in order to learn and develop Primary Contacts: Exchanging routine information with coworkers in the department, outside the department or with clients/members or consultants or vendors. Internal: Underwriting, Claims, Patient Safety External: CRICO institutions, current and prior physicians and employees, other hospital systems People Management: No direct people management responsibilities Latitude/ Freedom to Act: Works independently with general direction and supervision Key Performance Indicators (KPI's): Quality and accuracy (minimal rework and errors) Timeliness of work product Reliability Feedback from client group and business partners (focus on excellent customer service)

We have a current opportunity for a TEAM LEAD: PRINCIPAL LANDSCAPE ARCHITECT - BOSTON on a permanent basis. The position will be based in Boston. For further information about this position please apply. I wanted to reach out because I have a client who is a highly respected, boutique firm in Downtown Boston is looking for a Team Lead for the newly formed Landscape Architecture & Planning Department to shape the future of their business. With a strong reputation, exciting projects, and a collaborative, tight-knit team, this is a chance to make a significant impact in a firm that values creativity, vision, and leadership. What's in it for you? Lead and grow a high-priority division within the firm Work on a diverse mix of projects - industrial, multi-family, senior living, feasibility studies, and master planning Direct client interaction and the opportunity to drive business development A pathway to ownership - make yourself invaluable, and the leadership team will take notice!! A collaborative team environment where your contributions are celebrated!! A company culture that values work-life balance, professional growth, and having fun (think Red Sox games, golf retreats, and brewery outings!) What They're Looking For: 15-20 years of experience, with a strong background in design and project management Someone who thrives in face-to-face collaboration - this is an in-office role with a focus on teamwork A leader who can integrate into the business, mentor staff, and build client relationships Strong communication and writing skills to navigate client and regulatory discussions Experience in permitting, zoning, and feasibility studies A strategic thinker who can visualize creative solutions and bring them to life This firm offers a unique opportunity to step into a leadership role with the potential for long-term growth and ownership. They're looking for someone who's excited to shape the future of the firm and leave a lasting impact on the profession. Are you an experienced Landscape Architect with a passion for master planning, design, and project management? Do you have the business development skills to build strong client relationships? If so, lets connect!!!!

The Client Success Specialist works in a client-focused, team-centered environment assisting the advisory team as the central point of contact for client requests. As a Client Success Specialist, you will be expected to communicate with clients daily to address their day-to-day needs. This position will report to the Client Service Lead. Responsibilities Serve as central point of contact for ingesting client requests Coordinate between client, advisor, and additional support teams to execute & track against client requests Communicate with clients daily, addressing their needs in an articulate and professional manner Support data input for client prospecting Schedule meetings between advisory team & clients Input client and advisor requests into Salesforce, track completion Retrieve and distribute client statements, tax documents, or other reports Generate portfolio reports Complete required paperwork Open accounts for existing clients Qualifications & Requirements Bachelor's degree from an accredited institution Minimum of 1-3 years of relevant experience, either full-time or through internships Experience with Salesforce, Portfolio Accounting Software, DocuSign, Microsoft Suite (competency or ability to learn quickly) Customer service background preferred Excellent verbal, written, analytical, and organizational skills Ability to identify, meet and follow through with client needs and requests Able to work independently Enjoy being part of a team Must be highly flexible and confidential with all client and firm matters Competencies Detail orientation Service orientation Action orientation Communication Responsiveness Follow-through

Description:You're made ready for new challenges and opportunities to stretch yourself! In this role, you are responsible for assisting our Lending team as we promote our Student Lending products. You will help reach out to customers as well as manage the increased volume of applications through inbound calls. Most importantly you will deliver an exceptional experience for all our customers that you interact with. Primary responsibilities include Proactively reach out to customers to inform them of our product Handle incoming calls and provide guidance Respond to incoming calls from customers already in process. Handle between 50-70 calls per day. Qualifications, Education, Certifications and/or Other Professional Credentials Customer Service Experience Ability to use Microsoft Office Previous Sales or Call Center experience is also a plus. Candidates must have excellent communication skills and be able to work in a fast paced environment. Other characteristics include: Positive attitude and high energy level A "Can-do Attitude" and has the ability to think "Outside the Box". Team player; able to work with minimal supervision Ability to learn and share new concepts quickly Ability to articulate what we have to offer our existing or potential customers Hours & Work Schedule Hours per Week: 40 Various Work Schedules Training 3 weeks in person, Johnston RI Schedule start times after training from 9am - 10:30am. Mon-Fr

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly is looking for a Procurement Category Team Leader - Indirect position working at a leading corporation in Waltham, MA. Is this something that you might be interested in? Salary/Pay Rate/Compensation: - 6-month contract to hire - $55 - $75 per hour - Monday - Friday / 8:00am - 5:00pm - 30% travel Why you should apply to be Procurement Category Team Leader - Indirect: - Enjoy a flexible, hybrid-friendly work environment, working 2-3 days in the office per week. - Experience ongoing investment in your career through dedicated training, on-the- job development, and coaching. - Access to comprehensive health benefits, PTO, and PTO holidays What's a typical day as Procurement Category Team Leader - Indirect? You'll be: - Driving competitive advantage by defining and deploying strategies for cost reduction, service quality, and delivery across the corporation's >$300M spend in Business Services, Legal, and Marketing categories. - Providing indirect management supervision of operating companies' category leaders, resulting in cost reduction, cost avoidance, risk management, and service/quality improvement. - Gathering and analyzing spend and price data, identifying opportunities for consolidated negotiations, and managing supplier performance. This job might be an outstanding fit if you: - Hold an undergraduate degree in supply chain, business management, operations, or finance with 3-5 years of leadership experience delivering year-over-year improvements in respective spend categories. - Possess strong proficiency in MS Excel, Word, PowerPoint, PowerBI, and other analytical tools. - Are a strong communicator and team player, capable of resolving conflicts and achieving results in ambiguous situations

We are seeking an Ecology Transportation Team Lead to support our transportation clients as they navigate through the local, state, and federal permitting process in New England, with a focus on Massachusetts. Responsibilities will include working in a multidisciplinary and collaborative environment, and successful candidates will possess strong interpersonal communication skills as well as the ability to multitask and prioritize under client schedules. What You'll Do: Stay up to date on laws and regulations, ensuring the team's compliance with requirements. Guide strategy and QA/QC for local, state, and federal permitting in New England, with a focus on MA. Develop and deliver training programs to enhance the team's skills and knowledge. Lead and inspire a team of employees, providing direction, support, and mentorship. Foster a positive and collaborative team culture, encouraging innovation and continuous improvement. Oversee the collection and analysis of data, providing insights for decision making. Collaborate with various departments to integrate ecological considerations into their processes and projects. Prepare and present reports on the team's activities and performance. Support the growth of team members through coaching and skill building. Cultivate and maintain relationships with external stakeholders, including government agencies and community groups. Support marketing and business development objectives including attending industry events and proposal preparation. The successful candidate will play a pivotal role in guiding and supervising a team of ecological professionals in executing the organization's ecological and environmental permitting work for transportation infrastructure clients at the federal, state and local levels. The Team Lead will also be responsible for supporting coordinated efforts across our engineering, planning and survey departments, mentoring team members, and contributing to the overall success of the company's goals. We are looking for a knowledgeable and enthusiastic individual to help grow our ecological team in the transportation market. Minimum Qualifications: BA/BS in Biology, Ecology, Environmental Science, or related disciplines. and/or a minimum of 10 years of post-degree experience in permitting, siting, planning, and/or task management is required. Preferred Qualifications: Graduate level degree is a plus.

Feast & Fettle is looking for a Member Services Supervisor to join our fantastic team in Pawtucket, Rhode Island. In this role, you'll lead the charge during daily shifts, making sure our team is running smoothly and every interaction delivers the 5-star experience our members rave about. You'll oversee the team while also rolling up your sleeves to directly support our members across all communication channels. If you're someone who loves leading by example and creating exceptional customer experiences, this could be the perfect fit for you! This is a full-time, in office role, with a Friday-Tuesday work schedule supporting a team that operates 7 days a week with shift coverage 7am-9pm. Supervisor schedules include weekend, opening, and closing shifts. What is Feast & Fettle? What began as a private chef's business in 2016 has blossomed over the years into the Northeast's leading premium, fully-prepared meal delivery service. And each day at Feast & Fettle, we pour love and care into preparing, packing, and personally delivering weekly menu items to our cherished Member base across the Northeast. Our mission is both simple and expansive: to nourish everyday life. This speaks to the quality of our food, our community engagement, and how our service gives Members the space needed to devote more energy to what matters most in their lives. We believe accomplishing this mission begins with nourishing the lives of our employees. Among our benefits, all F&F employees enjoy a free meal plan and wellness and education stipends. We are committed to fostering a positive and empowering environment in which everyone brings their best selves to work, contributing to the continuous betterment of the company. And it's our culture that really sets us apart from other organizations in the food & hospitality industry. Through reducing barriers folks may be showing up with, we work to provide meaningful growth opportunities for all. By joining us at F&F, you become part of a transparent cross-department team centering joy and ambition-on an exciting growth trajectory which we engage with mindfulness and care. We grow in service of sustainable profitability, mutual support, and thorough maintenance of the superior quality our Members expect. What does a Member Services Supervisor at F&F do? We'll provide comprehensive training on the foundational Member Services Specialist skillset, ensuring you gain firsthand experience in the role before stepping into a shift lead capacity. Once proficient, you'll work in tandem with a peer Supervisor to provide shift leadership for a small team of Member Services Specialists. Our team operates with coverage from 7 AM to 9 PM, seven days a week, and Supervisors play a key role in ensuring smooth operations, team support, and an excellent member experience. Lead & Support the Team - Support Director of Member Services and oversee daily operations, ensure tasks are prioritized, and support specialists with escalated issues. Handle Complex Member Requests - Resolve logistical challenges like missing deliveries, address changes, and reroutes. Train & Coach - Support team growth through real-time coaching and structured training programs for new hires. Refine Processes - Maintain and improve Standard Operating Procedures (SOPs) to keep our service running smoothly. Collaborate Cross-Functionally - Work with other departments to improve the member experience and streamline operations. Maintain Service Excellence - Set the standard by actively engaging with members and ensuring communication aligns with F&F's high expectations. What we're looking for: 5+ years of service industry or customer-facing experience; you're a pro at working directly with customers across multiple communication channels. Experience coaching team members and providing constructive feedback in a positive, supportive way to help them grow and meet expectations. A collaborative mindset and experience working with other leaders to improve cross-team processes and create a seamless experience for customers. Master of multi-tasking (Even if you were running the host stand with a line out the door at the hottest new brunch spot in town, you're hard to fluster). A way with words, both spoken and written. Thoughtful, precise, and warm responses are the expectation for member communication. Off-the-charts phone skills. Empathy, patience, and compassion. Tech-savvy and quick to pick up new tricks. Understanding and appreciation of the Feast & Fettle brand and member base. Bonus points for experience working with HubSpot and an affluent customer base. Cool under pressure and a detail-oriented champ. Positive and eager to be a team player. What you get: Salary: $55,000-$60,000 Competitive benefit package including: Free $160 F&F weekly meal plan membership! (over $8,000 annual value) Accrued vacation and sick time (3 weeks in total over the first year, and increases with tenure) $50/month Wellness Benefit (reimbursement for a gym membership, massage, copay, kickboxing, etc, you name it!) Health benefits (Medical, Dental, Vision), active at 30 days. F&F is proud to cover 65% of employee premiums, as well as 50% for dependents. 401K - active to contribute to at 90 days $1000/yr Professional Development Reimbursement Paid Parental Leave

We are seeking a Full Time Dining Room Lead to join our Dining Services Team. Responsibilities: - Act as Host/Hostess as needed - Manage Waitstaff team in event managers aren't around - Ensuring opening/closing side work is completed by Waitstaff - Pre-meal discussions with Waitstaff team - Serve tables as needed - Other duties not listed above Experience: Leadership: 1 year Waitress: 1 year Must be vaccinated against COVID-19 Availability weekend Preferred: Senior Living experience Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training

Cortland Dental Clinical Team Leader Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you. We are actively seeking a Clinical Team Leader to join our growing team! As the Clinical Team Leader you will be the clinical leader at the office level responsible for providing support to the office manager for the day-to-day functions of the dental office and to the doctors for clinical treatment. T he Clinical Team Leader reports directly to the Office Manager, and in addition to their home office responsibilities, the CTL serves as an additional clinical support for their market offices. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients. Find your opportunity to make an impact: Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc. Love working with kids (they make up 70% or more of our patient base) Responsibilities: Quality and Compassionate Dental Care *Be an office ambassador and a role model for quality and compassionate care. Assist area office Clinical Team Leadersand clinical staff in optimizing the patient experience through monitoring patient flow, patient scheduling, same day care, forms usage and the adherence to X-ray guidelines. *Ensure Offices are adhering to Benevis and all government regulations, including state dental assistant rules and regulations, HIPPA and OSHA regulations. Build and Lead Your Team *New Clinical Team Leader Training (CTL) - Responsible for completing the initial CTL training if the CTL cannot travel to Support Services for training and providing follow up training at the new CTLs office or at the CTL home office *Continued Improvement CTL Training- Develop a training plan with office leadership to complete training in offices where CTL skills need improvement. CTL Support : *Support offices with vacant CTLs positions as needed (supplies ordering, compliance, leading team, etc.) *Serve as knowledge expert in the area/region as needed ADDITIONAL DUTIES AND RESPONSIBILITIES *Assumes additional responsibilities and performs special projects as needed or directed Qualifications: QUALIFICATIONS * Graduation from an accredited high school or GED equivalent * X-ray certification preferred according to State and individual practices * Certified dental assistant credentials preferred according to State and individual practices * Minimum (6) months' experience as a Benevis CTL (1 year preferred) * Meeting and/or exceeding expectations on most recent performance review. * Meeting expectations on quarterly office compliance audits (95+) for the last 2 audits. * Demonstrated supervisory ability. * Currently demonstrating excellent patient flow management in existing office. * Currently demonstrating the ability to delegate duties to DAs. * Ability to travel in area/region. PHYSICAL DEMANDS Nature of work requires an ability to effectively communicate and exchange information with patients, their parents, and staff. Must be able to walk and stand for extended periods of time; ability to lift/carry up to 30 pounds and be able to twist, turn, bend and stoop. WORKING CONDITIONS Majority of work performed in a clinical environment. Requires availability for extended hours during peak periods. Hours may change to meet the business needs. We Offer: Competitive compensation Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more! The company will reimburse selected employees for eligible training/testing expenses required to obtain or renew the certificate We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law. #S2BEN

Main Purpose of the Job The Team Leader will work closely with other Team Leaders and Managers to establish a successful workstream to process small scale orders from purification to shipping, ensuring projects are delivered to our customers on time and with the highest quality. He/She will motivate the people in the department, work enthusiastically to meet the expectations, and will be responsible for solving problems as they relate to projects and personnel. The ideal candidate will work closely with Laboratory Technicians to implement new procedures and purification/final IPC strategies. He/she will identify areas of improvement and work with the staff in developing efficiencies and implementing throughout the purification/final IPC processes. Excellent organizational skills, communication skills, attention to detail, and record keeping are a must. Key Responsibilities Maintenance of production deadlines on multiple projects Solving problems as they relate to production projects Management of technical level employees in the purification/final IPC areas of the workstream Motivating and helping coworkers through better planning, discussions, and final coordination between teams In collaboration with laboratory personnel, writing and implementation of protocols for purification and analysis equipment/instruments Train employees in finding solutions to technical problems Train or coordinate training of employees on the use of equipment/instruments Ensure employees are fully trained in all aspects of peptide purification and analysis Managing the inventory and proper storage of the chemicals and consumables Maintain good written protocols Writing reports Improving performance of labs, lab safety and hygiene Oversee the work area in your lab to ensure an orderly, clean environment Maintaining a safe working environment in accordance with OSHA and EPA Candidate Requirements BS or MS in Chemistry or related field would be preferred Experience working in a production/manufacturing environment is essential Experience managing people Proven team player, with collaborative work style: Demonstrated experience of working cross-functionally. Results-oriented mindset: solution-focused attitude; ability to recognize potential problems; capability to troubleshoot and resolve issues on the go. Strong attention to detail, highly organized, able to prioritize and multi-task. Ability to stay focused and thrives in a fast-paced environment Ability to safely handle hazardous chemicals and wear appropriate Personal Protective Equipment (PPE) About us Biosynth is an innovative life sciences reagents, custom synthesis and manufacturing services company headquartered in Staad, Switzerland. We are by scientists, for scientists, securing supply chains with consistent quality, across the globe. As a trusted supplier, manufacturer and partner to the pharmaceutical, life science and diagnostic industries, as well as food, agrochemical and cosmetic customers, we have facilities on three continents and a rapid global distribution network. Our main production laboratories are located in Switzerland, the UK, Slovakia and China, with peptide and antibody production in the US, the UK and the Netherlands. Enzyme projects are based in Austria, bioconjugation projects in Germany and biological IVD reagents in Ireland. Biosynth, is proud to be an equal opportunity employer. We value diversity and are committed to creating a workplace that reflects this commitment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Recruitment agencies - we are unable to accept unsolicited CVs and communications from external recruiters. We do not use recruitment agencies to recruit for our positions.